Regulatory Decision Making Processes
Paradigm Shift in the nature of how the
government conducts itself
Quantum Leap in the maturity level of the
society as a whole in coping with the
responsibility and implications of decision
making
To avoid allotting too much of resources in
the mechanism of achieving the decision
This shows the sincerity of the Commission
towards adopting good governance in their
decision making.
•Demonstrating adherence to capital plans and policies for water & sewerage sectorAccountability
•Engagement with stakeholdersResponsiveness
•Reviewing old bureaucracy procedure and adopt best practices for effectiveness in performing regulatory functionEffective & Efficiency
•Ensuring transparent decision-making process and development of regulations, technical specification and guidelinesTransparency
•Soliciting public comments and feedback about new regulations or guidelinesParticipation
•Enabling/attempting to provide a sustainable business model to ensure the sustainability of the sectorFinancial Sustainability
•Determination & discussion guided within legal ambitRespect for The Rule
of Law
Systematic public consultation
procedures with affected interests
Improving regulatory co-
ordination
Reducing red tape
Reviewing and updating existing
regulations & guidelines
Regulatory Impact Analysis
• Focus Group consist of stakeholders such as government bodies, developer, consultant, association & NGO’s
• Identify all affected parties to ensure involvement and participation
Formation of Focus Group
• Positively engage and influence our stakeholders to ensure a shared understanding of expectations, roles and responsibilities
• Work in partnership with our stakeholders to develop and deliver innovative solutions
Engaged Stakeholder
Committed to effective consultation
with stakeholders and other interested parties who have
clear interest in the regulation in question
Effective consultation
provides valuable
information
Effective consultation allows us to make informed
decisions on matters of policy and improve the
accountability of the public service
� Improve transparency
� Responsiveness
� Accountability
� Accessibility of consultations
reduce unnecessary
regulatory burdens in the country
use to design effective
regulation or other non regulatory solutions
Reduce red tape and streamline
regulatory requirement
To reduce excessive regulation or rigid conformity to formal rules that is
considered redundant or bureaucratic and hinders or prevents action or
decision-making
�Filing & Certification Requirements,
�Reporting,
�Investigation,
�Inspection & Enforcement Practices
�Procedures
Implement water & sewerage sector
reform to improve the efficiency and
effectiveness of the water services
sector in the short & long term
Introducing SPAN online services
Sewerage Works Approval
Transformation
Changes should be made in order to
improve the efficiency of the process
Inline with National Policy for the
Development and
Implementation of Regulations (NPDIR)
AT THEIR BEST:
� Achieve social and environmental goals
� Provide consumer protection
� Improve economic performance by promoting competition
AT THEIR WORST:
� Create unintended and often unavoidable barriers to trade
� Present unnecessary burdens to business
Created before a new government regulation is
introduced
RIA is to provide a detailed and systematic
appraisal of the potential impacts of a new
regulation in order to assess whether the
regulation is likely to achieve the desired
objectives
To avoid:
�unnecessarily complex regulations
�excessive costs of compliance
�adverse and unintended effects
Development And Implementation Of Technical Specifications And Standards
Sewerage Works Approval Transformation Initiative
Development Of Sewerage Infrastructure Selection Criteria
Restructuring Of Competency And Skills Landscape For Water Services Sector
Development Of Regulatory Water Accounting Framework
TECHNICAL SPECIFICATION SEWAGE TREATMENT SYSTEM
Part 1: Prefabricated Tanks - Packaged Plants
• First Edition October 2010, Revision March 2013
• Publish by SPAN
TECHNICAL SPECIFICATION SEWAGE TREATMENT SYSTEM
Part 2: Construction and Installation - Packaged Plants
• First Edition October 2010, Revision March 2013
• Publish by SPAN
MALAYSIAN SEWERAGE INDUSTRY GUIDELINES VOL. 2-5 – SEPTIC TANKS
• 3rd Edition January 2009, (Vol.2 Amendment July 2013)
• Published by SPAN
MALAYSIAN STANDARD ON SITE TREATMENT UNITS PART 1 : PREFABRICATED SEPTIC TANKS SPECIFICATIONS
• Published on June 2012
MALAYSIAN STANDARD ON SITE TREATMENT UNITS PART 2 : PACKAGED PREFABRICATED SMALL SEWAGE TREATMENT SYSTEM SPECIFICATIONS
• Published on December 2014
Development and Implementation of Technical Specifications and Standards
SELECTION & FORMATION OF TECHNICAL WORKING GROUPSPAN,
Government
Bodies, Cert.
Bodies, Operator,
Supplier,
Association, etc. DELIBERATION BY TECHNICAL WORKING GROUP
APPROVAL FROM TECHNICAL COMMITTEE
SPAN,
Government
Bodies , Cert.
Bodies, Operator,
etc.
PUBLIC CONSULTATION
Online Public
Consultation by
SPAN – 2 Months
COMMISSION APPROVAL
Sewerage Works Approval Transformation Initiative
OBJECTIVE
•To streamline and standardiseapplication processes
•To expedite the approval time for processing
•To enhance efficiency of enforcement by the regulators
DELIVERABLES
•Streamlined, improved and quicker procedures
•Faster approval time in processing
•Automation, standardised and transparent approval process
OUTCOME
transparent, uniform and
practical sewerage works approval procedures in
accordance with WSIA 2006
Mar – May 2013 Jun
2013
Current2013
Approval of Concept
Paper
Mini Lab I
Stakeholder Engagement
Briefing the Team Findings to Certifying Agencies and SPAN
Management
Mini Lab II
Mini Lab III
Deliberation on Documentation
PUBLIC CONSULTATION
PICC Putrajaya
SWAT PC Analysis
Implemented since April 2014 with take up rate more than
60%
Seminar On Enhancing Regulatory Quality In Conjunction With
Launching Of National Policy On The Development And Implementation
Of Regulations
Jan
2013
Feb
2013
July
2013
Planning – PDC 1
Sewerage Work Application
[ SWA ]Design – PDC 2
Notice to Start Work
– PDC 6
Intermediate
Inspection – PDC 7
Final Inspection
– PDC 8
Sewerage Work Completion
[ SWC ]
CURRENT PROCEDURE (PDC)NEW PROCEDURE – LOW
RISK (SWAT)
Development of Sewerage Infrastructure Selection Criteria
OBJECTIVE:
To establish criteria based approach in determining sewerage system used
(regional, multipoint, connect & upgrade, local consolidation, on-site, others)
OUTCOME:
To attain framework, criteria, application methodology, review method for
SISCA
Participants
• Suruhanjaya Perkhidmatan Air Negara (SPAN)
• Jabatan Alam Sekitar (JAS)
• JabatanPerancang Bandar dan Desa (JPBD)
• Jabatan Pengairan dan Saliran (JPS)
• Jabatan Perkhidmatan Pembetungan (JPP)
Government/ Regulator
• Association of Environmental Consultants and Companies Malaysia (AECCOM)
• Real Estate & Housing Developers Association Malaysia (REHDA)
• Association of Consulting Engineers Malaysia (ACEM)
Professional Body/ Association
• Forum Air Malaysia (FAM)
• PersatuanPenyelidikan Air &Tenaga Malaysia (AWER)Consumer
• Indah Water Konsortium S/B (IWK)
• Majaari Services S/B (MSSB)Operator
Restructuring of Competency and Skills Landscape for Water Services Sector
Capacity building:-
The process to develop and improve abilities and skills to;-
� Perform core functions, solve problems, define and achieve objectives
� Understand and deal with their development needs in a broad context and in a
sustainable manner
Competencies:-
Set of knowledge or skills critical for producing the intended outputs.
Obtain approval from the
Commission
Preliminary discussion with DSD on the knowledge & skill area, and way
forward
Consultation with stakeholders finalizing the
capacity building and competency
components
Consultation with training providers on accreditation requirement and
training needs
Preparation of final National
Water Services Capacity Building Blueprint
Obtain approval from the
Commission on the Capacity
Building Blueprint
Appoint consultant to
develop competency
training module and syllabus
Development of competency modules and
syllabus
Establishment of evaluation committee to
evaluate training module syllabus
Obtain approval from the Commission
for the developed and evaluated modules and
syllabus.
Kick off implementation plan & impose competency
requirement to the stakeholders
Dec, 13 – 1stQ, 14 2ndQ, 14 – 2ndQ, 15 2ndQ, 15 – 4thQ, 15
Development of Regulatory Water Accounting Framework
Enhancement of operators’
level of service
Consumers Acceptance
Willingness to pay by
Consumers
Regulatory Effectiveness
Political Will/ Commitment
� Water regulatory accounting for water services
� Assisting SPAN to work with a uniform financial reporting, consistent and reliable
which enables it to monitor and evaluate the financial performance of the water
services industry more effectively under the regulatory regime
1990s 2004
1 Jan: WSIA 2006
come into effectAug: KeTTHA
appointed KPMG
to conduct tariff
setting and
benchmarking
study
SPAN Workshop –
Realising the
Water Tariff Setting
Mechanism –
RWA”
RWA Phase 2:
� WIRA
�Tariff Gap
Analysis
� Cost
Benchmarking
RWA:
“Implementation
of Water Tariff
Setting Model
using the RWA for
the Water Services
Industry”
Phase 1: 5 Pilot
States
Preparation of
Water Industry
Regulatory
Account (WIRA)
� Johor
�Penang
�Terengganu
�Kedah
�Negeri Sembilan
Phase 2: 7 Pilot
sites
�Selangor
� Kelantan
�Perak
�Pahang
�Melaka
�Perlis
�Sewerage
Operator
Public Consultation
� Less participation
from public
�Less input from
industry players
�Online
consultation issues
•Lack of concern or interest from public on new consultation exercises
•Less participation in water services related consultation
PUBLIC
•Lack of input from industry players for the development of new standards & technical specification
•Selective participation or overloaded participation by certain stakeholders – only participate if it concerns about new cost and chargers
INDUSTRY PLAYERS
•Inaccurate contact data
•Does not respond in timely fashion
ONLINE CONSULTATION
Promote Transparency in Decision Making
Process
Promote & Encourage
Participation of Stakeholders
Continuous monitoring & review
Improving Regulatory
Coordination & Reducing Red Tapes
Continuous Reform Initiative