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ICICI Prudential WAP strategy
June 2011
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I Pronto Infotech?
II Customer Lifecycle support
III Technology
IV Differentiators
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Pronto Infotech?
A company which,Solves today’s problems with the technology of tomorrowSolves tomorrow’s problems by developing technology today
Motivation for creation of Pronto InfotechProblem exists in the Business World, Price-meal Solution exists in the Academic world, Comprehensive Technology solutions do not exist in Commercial World.
VisionPronto Infotech was envisioned as a high-end strategic consulting firm providing
technology and creative solutions to companies facing:Unprecedented problems in business world,Development bottlenecks in technology world.
CultureA team of experienced cross-functional professionals with a global techno-strategic
vision and hands-on experience in the technology and creative environment have gathered to set up this company that has unique business strategy.
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ServicesConsulting
Technology Strategy
Process Improvement Techniques
Turn-Key Projects
End-to-End Solutions
Product Lifecycle Management
Architecture, Design & Development
Technology
Application Management
Migration and Re-engineering
System Integration
Application Testing
Performance Engineering
Enterprise Applications
Custom Application Development
Outsourcing
Digital
Mobile Applications
Social Media Optimizations + Applications
SEO / SEM
Gaming for Multiple Platforms
Email/SMS Marketing
Content Syndication
E-Learning/E-Commerce
Digital Strategy & Planning
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Team
Rajendra KabraManaging DirectorGraduate BITS Pilani,20+ years of experience in business development and finance
Gaurav KabraHead OperationsComputer Graduate, Pune University8+ years of experience in technology, operations and business development
Abhijeet KumarHead MarketingGraduate, IIT Bombay8+ years of experience in technology, marketing and business development
Business Development
Satya MahapatraHead Digital14+ years of experience in business development, marketing communication and digital media
Gaurav NarwekarHead CreativeGraduate, J.J. College of Arts10+ years of experience in creative, strategy and business development
Mukesh MalikFunctional ArchitectPhysics Graduate, Delhi University11+ years of experience in quality frameworks, business transformation, operations and client servicing
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Team
Atul JainSenior Technology ConsultantPost Graduate, IIT Delhi19+ years of experience in technology and business architecture
Fahad SiddiquiHead Java Technologies (SCEA Level 1)Graduate, IIT Bombay6+ years of experience in J2EE in various domains such as financial services, mobile technologies etc.
Rohit KumarHead SharePoint and Microsoft TechnologiesGraduate, IIT Kharagpur7+ years of experience in SharePoint and Microsoft Technologies
Technology
Kamal SabooHead Mobile TechnologiesGraduate, IIT Bombay8+ years of experience in mobile technologies and development on various mobile platforms
Prasad PuranikHead PHP TechnologiesBachelor of Science12+ years of experience in PHP and .Net technologies
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Clients
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Clients
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I Pronto Infotech?
II Customer Lifecycle support
III Technology
IV Differentiators
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Customer Lifecycle Support
Customer Acquisition
Pre -Issuance Support
Customer Service
Information and up selling
Claim Intimation
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Customer Acquisition
Portal Access Product features
Buy Online Information Capturing
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Customer Acquisition aiding tools
Retirement Insurance games
Contact Us
Premium Calculator
Awareness Page
Contact Advisor Lead Capturing
Form
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Customer Pre Issuance support
Application Number
Logged in /accepted
Documents required
Medical tests required
Policy Issued
In Transit
Delivered
Represent lifecycle stages – Specific requirements will be basis the scope
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Customer Service
User Id
Password
Represent lifecycle stages – Specific requirements will be basis the scope
Tracking Funds
Client Details/requests
Information of Premium
Payment options
Branch Locator
Complaint logging
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Claim Management
Claim Intimation
Represent lifecycle stages – Specific requirements will be basis the scope
Claim Number
Acceptance and generation of claim number
Documents/clarification required
Accepted/Declined
Under process
Payout approved/made
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Differentiators
•Location based solutions – GPS enabled solutions to enable/enhance customer interface•Version – User interface enabled basis phone/platform•Functional Expertise – Core team with rich banking and insurance experience•Integrated digital platforms – Capabilities of seamless integration of multiple digital platforms•Pull text enabled services – Customer may initiate more information through information/link pulled through SMS
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I Pronto Infotech?
II Customer Lifecycle support
III Technology
IV Differentiators
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Technical SpecificationTechnical Specification
Database NA
Front end Programming XHTML
Middleware if any Webservices API
Application Framework J2EE (Struts / JSP)
Any UI related technology HTML Javascript / Jquery CSS
Third Party tool / Component Jquery library AJAX library
Browser All supporting mobile browsers
Tools used UI prototyping: Design wireframe HTML wireframe Software development: Development IDE: Eclipse Project management tool: Redmine Version management tool: SVN Unit testing: Manual Validation and UI testing (including load testing): W3C validation toolsOpen source load testing tools
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I Pronto Infotech?
II Customer Lifecycle support
III Technology
IV Way Forward
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Way Forward
•Project sign off•Requirement Scoping and development•UAT and delivery
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Thank You