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DEMONSTRATING VALUE
Presentation to the
Pathfinder Working Group
15 November 2001
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INTRODUCTION
• Customs’ context
• Key Issues for Customs
• Demonstrating Value Project
• Questions:– Outcome vs Standard– Piggy-back outcomes
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CUSTOMS’ CONTEXT• Broad involvement...but narrow context
– manage risks to 40 major policy objectives
– on behalf of 20 agencies
…..but only the border related risks
• Integrating role…economies of scope
• Variable quality of risk and intervention analysis
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KEY ISSUES FOR CUSTOMS
• How to define our outcomes ?
• Role of border intervention in risk mgt strategy?
• How to link outputs to outcomes ?
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DEMONSTRATING VALUE PROJECT
• DCRP grant
• Objectives– Analytical techniques– Capability development
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CONCEPTUAL FRAMEWORK
– a theory to describes Customs’ reality and ultimately supports
• strategic conversation between policy Ministries and NZCS
• purchase conversation between NZCS and its Minister
• purchase and/or value for money conversations between NZCS and Treasury
– provides a basis for choosing the research questions needing to be answered
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BENCHMARKS
– items which, if they change over time, affect level of residual risk and hence the outcome
– at level low enough to aid operational management
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RESEARCH METHODOLOGY
• Research methodology– define research questions– analyse gaps in knowledge & tools– select techniques to allow us to address 4
quadrants of conceptual framework and also to establish benchmark readings for a number of areas
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TECHNIQUES
• Techniques will be both common and adapted
• Suitability will be determined based on insights generated, ease of use, wider application etc
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QUESTIONS
• Outcome vs Standard
• Piggy-back outcomes
• Externalities vs hidden outcomes
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Designation of controlled drugs
Border Control
Policing/ Investigation
Prosecution
Rehabilitation
Community Education
Risk
Treatm
ent S
trategy
Controlled Drugs (Indicative)