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The Future of Leadership
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Sustainable Competitive Advantages:
Culture of…
Continuous Innovation
Extreme Customer Focus
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What is the most important driver of innovation and success for companies?
53% Supportive “team oriented” culture.
21% Committed and passionate top leaders.
13% Clear and measurable goals.
13% Finding and retaining top talent.
150 Senior executives from the Fortune 500
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74%88%
23,000,000
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Top High-Potential VPs from GE, Microsoft, Verizon, Qualcomm, State Farm, Abbott and Merrill Lynch…
1. Credible
2. Respectful
3. Approachable
4. Team Player
5. Highly Professional
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CredibilityComplete honesty and transparency
Impeccable integrity
Knows how to do their job well
A compelling vision for the future
Passion and excitement
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RespectfulOpen to the ideas of others
Treats people with dignity
Treats people fairly
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“I came to see in my time at IBM, that culture isn't just one aspect of the game –
it is the game.”
Lou V. Gerstner Jr., Former CEO IBM
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““A Great Place to Work”A Great Place to Work”From the 100 Best Companies to Work For StudyFrom the 100 Best Companies to Work For Study
FunFunFamilyFamilyFriendsFriends
FairFairFreedomFreedom
Pride Pride PraisePraise
MeaningMeaning
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When you boil it all down…
• Community
• Opportunity
• Appreciation
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ApproachableGenuine
Open door
Great listener
Appreciative
High EQ
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“Do I really have to get along with these idiots?”
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Why you need to be an expert at collaboration and teamwork:
• You cannot succeed alone.
• You need a team of the brightest people you can possibly find to help you.
• You need to help the team work extremely well together.
• You need the team to support you with enthusiasm, respect and trust.
• But don’t take my word for it…
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Anne MulcahyCEO of Xerox and the third most powerful woman in the world!
• Build a network of great relationships with people who want to see you succeed.
• You don’t have all of the answers, so ask for help and advice from the smartest people you can find.
• Learn to be a learner.
• Listen intently to your employees and to your customers.
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What it takes to be a valued member of a team:
Honest, reliable, accountable.
Develops and displays competence.
Proactive – strong sense of urgency
Follows through on commitments.
Deliver required results.
Creative / innovative
Ensures actions are consistent with words.
Stands behind the team and its people.
Is enjoyable to work with.
Communicates and keep everyone informed.
100% accountable
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Highly ProfessionalImpressive talent
Self-aware
Always learning & improving
Insightful and innovative
Pro-active
Results Driven
Trustworthy
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Competence
RespectDistrust
AffectionTRUST
HIGH
LOW
LOW HIGH
Concern
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The mantra of excellent leaders:
I am good at what I do…
and I do it because I care about you!
(High IQ + High EQ)
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Leader:Honesty
Competence
Respect
Opportunity
Appreciation
Company:
Community
Respect
Opportunity
Appreciation
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THANK YOU!If you would like copies of these slides just go to:
www.slideshare.com/johnspence
Also, I have some great articles on my blog at: www.johnspence.com