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Oracle & Kraft Confidential
© 2009
Oracle
Corpor
ation –
Proprie
tary
<Insert Picture Here>
Fusion Transportation Intelligence (FTI)
Gregg Lanyard OTM SIG 2011
OTM Product Strategy Philadelphia, PA
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Agenda
• FTI Overview
• Emerson Use Case
• FTI Roadmap
• Additional Resources
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Fusion Transportation Intelligence (FTI)
• Transportation-specific business intelligence
– Common platform with OTM
– OBIEE infrastructure
• Dashboard views of metrics
– “Stop-lighting” for quick identification of status
• Flexibility to slice and dice data
• Drill-down from summary reports into operational data
• User-defined ad-hoc queries
• Alerts and notifications based on metrics
• Embedded BI integrates operational processes and analytics
Benefits• Better business insight for the logistics organization
• Decreased TCO, reduce IT burden
• Embedded within the OTM platform
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FTI – ‘Need to Know’ Visibility
Long Term Goals
Short Term Goals
Day-to-Day Operational Goals
Summarized Metrics
Summarized Metrics with Drill Down
Detailed Data
Monthly
Weekly
Daily
C-Level Management
Mid Level Management
Business
Analysts
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What can I do with FTI?Dashboards and Reports
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• Actuals
• Obtained from operational data
• Targets
• Expected performance, entered by the user or derived
• Industry Benchmarks
• Entered by the user or derived
• Forecasts
• Entered by the user or derived
What can I do with FTI?Monitoring
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What can I do with FTI? Ad Hoc Queries
2. To add it to a
column in the criteria
tab
1. Click on an FTI
metadata entry
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FTI Data Flow Diagram
OTM Operational
Database
(OLTP)
Replicated
Operational
Database (ROD)
Optional in 6.2
Syn
c
Pro
ce
ss
Historical
Database (HD)
OBI EE
ServerETLODI Server
FTI User
Emerson Confidential
Fusion Transportation Intelligence at EmersonDon Sorg
Maurice Noellsch
Emerson Confidential
Agenda
Who is Emerson
Scope & Process Flow
Implementation Challenges
Dashboard Reporting
Upgrade to 6.2 In Process
11
Emerson Confidential
Emerson At-a-Glance
$21 Billion in sales (2010)
Diversified global manufacturer and technology provider
Approximately 129,000 employees worldwide
Headquarters in St. Louis, Mo.NYSE: EMR
• Manufacturing and/or Sales Presence in More than 150 Countries
• 240 Manufacturing Locations, 160 Outside the U.S.
• No. 117 on 2010 FORTUNE 500 List of America’s Largest Corporations
• Founded in 1890
12
Emerson Confidential
Emerson Divisions & Product BrandsOver 60 Divisions…
13
Over 130 Division Managed ERP Systems
Emerson Confidential14
Emerson OTM / FTI EnvironmentFootprint
Single Instance Across Emerson to Support:
Global Rate Engine
– Single Repository for All Preferred Carrier Rates
– Parcel Rates Out of Scope
Transportation Reporting
– Replace Legacy Freight Reporting System
– Report Data Captured By 3rd Party Payment Provider
Not Operationally Planning Shipments
– Future Phase
Combining Rates and Invoice Data Provided an
Opportunity to Advance Our Reporting Capabilities
Emerson Confidential15
Audit Invoices
Capture Data
Pay Carrier
~100k Invoices per Week
Ca
rrier In
vo
ice
s
Carriers Audit & PaymentService Providers ~300 Internal Users
Global Rate Engine
Capture Data
Manage Rates & Contracts
Perform Rate Inquiry
Transportation Reporting
(FTI)
Run Reports
Conduct What-if-Analysis
Measure Performance
Transportation Management
Carrier Rates& Contracts
Emerson
Paym
en
t, Sh
ipm
en
t,an
d In
vo
ice D
eta
il
Emerson OTM / FTI EnvironmentData Flow
System Captures Data & Provides a Single Source of
Information With Extensive Data Analysis & Reporting
Emerson Confidential
Emerson OTM / FTI EnvironmentIntegration Process
3rd Party
Freight
Payment
Provider
Create
Location,
Shipment &
Invoice XML
Transportation Management
• Locations
• Identify New Locations
• Create Location XML
• Shipments
• Determine New Shipments
• Create Shipment XML
• Invoices
• Create Invoice XML
• Plan Shipments to
Determine Optimal
Carrier & Mode
• Rate Shipment with
Actual Carrier
• Match Invoices to
Shipments
16
Emerson Confidential
Emerson OTM / FTI EnvironmentBasic Information
Started on Version 6.0 in 2009
Current Version 6.0.2 / Upgrading to 6.2.1
Centrally Hosted by MavenWire
Seven Years of Data Loaded
– 14,600,000 Invoices
– 14,500,000 Shipments
– 2,500 Carriers
– 200 Active Rate Offerings & 140,000 Rate Records
– Current DB Size 800 GB
Over 300 Users Globally
17
Emerson Confidential
Emerson Transportation Intelligence Implementation Challenges (Functional)
Identify User Capabilities
– Standard Dashboard Reports to Accommodate Diverse User Groups
– Empower Advanced Users with Adhoc Query Capability
Eliminate Use of Databases and Spreadsheets Outside of System
Performance – Perception vs Reality
– Actual Performance Improved Compared to Legacy System, But…
– Perception of Dashboard Analytics is Slow (Users Expect Immediate Results)
18
Emerson Confidential
Emerson Transportation Intelligence Implementation Challenges (Technical)
Did Not Use Out of Box (OOB) Dashboards
– OOB Dashboards Based on Operational Use of OTM
– Emerson Freight Analytics More Financially-focused:
• Reporting by Business Group Hierarchy
• Analysis of Accessorial Charges
• Shipment Cost Post-audit Analysis
Amount of Invoice/Shipment Data Required Extensive Performance Tuning
– ETL Load Process (5-years history + ongoing)
– FTI Queries
19
Ongoing Performance Tuning Required
Emerson Confidential
Emerson Transportation Intelligence Implementation Challenges (Technical)
Extensions to Out of Box Schema
– Not All OTM Data Reportable in FTI
– Added Columns to Several Existing Tables
– Created 3 New Tables
Optimal Setup and Tuning of OBIEE
– Limited OBIEE Expertise Within Emerson
– Optimizing Dashboard/Query Design For Performance
• Maintenance & Tuning of Primary Analytics File
• Correct Use and Setup of Caching
20
Experienced OBIEE Resource Essential
When Implementing & Supporting FTI
Emerson Confidential
Emerson Transportation Intelligence Dashboard Reports
Custom Dashboards Support Diverse User Group
Selection Criteria to Allow User Specific Reports
21
Emerson Confidential22
Emerson Transportation Intelligence Example Dashboard Reports
Freight Spend by Mode Freight Spend by
Business GroupEDI vs. Paper
Accessorial Spend Analysis
Audit Payment Information Through Dashboards
Total Paid by Carrier
Actual Data Not Shown
Emerson Confidential
Upgrade to 6.2Initial Findings/Challenges
Global Rate Engine
– Saved Queries in RIQ Shared Across All Users
Transportation Reporting
– Implementation of New OTM to FTI Integration
• Oracle Data Interchange (ODI)
– Reference Numbers Restructured to Report More Than Three
• Modification of Analytics File Required to Provide “Flat” View to Users
• Initial Testing Results Show Impact on Performance
23
Emerson Confidential
Improvement Opportunities
Minimize Need for Extensive OBIEE Expertise for Implementation and Support of FTI
Integrated Oracle Support for OTM and FTI: Take the Customer Out of the Middle
Improve Performance Tuning Toolset for FTI Queries and Data Load Processes
Non-Custom Purging Functionality for FTI
24
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© 2009
Oracle
Corpor
ation –
Proprie
tary
Copyright ©2010, Oracle. All rights reserved.
Highlights
• 6.0
– Over 300 new facts and dimensions added across objects
• Shipment, invoice, quote, order release, carrier,
capacity, bulk plan
– Embedded BI links historical reporting to operational
planning
• 6.1
– Green dashboard for sustainability metrics
• 6.2
– Speed and flexibility with ODI
– Unlimited reference numbers to slice and dice data
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Roadmap
• Continue to Extend Schema– Fleet Management
– GTM
– Sourcing
– Parcel
• Maps / Geospatial Display of Metrics
• Enhance Embedded BI
– Expand existing ability to access analytics in context of operational decision points
– Integration of FTI metrics back into OTM (ex. carrier scorecard, historic transit time)
• Green Initiatives– Enhanced green dashboard in conjunction with EPA SmartWay Transport
Partnership
• Technology Enhancements– OBIEE and ODI 11g
• Cross-Application Metrics– FTI offering as part of BI Apps
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FTI Resources
– OTM Transfer of Information Sessions or TOIs are available for
the following OTM releases:
– 6.1 GA
– 6.0 GA
– 5.5 CU5
– 5.5 CU4
– 5.5 CU3
– 5.5 CU2
– 5.5 GA
– For more information about OTM offerings on Oracle
University
1. http://www.oracle.com/education/index.html
2. In the gray search box, enter a search parameter of OTM.
3. Click Go to see all OU offerings for OTM.
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FTI Resources (continued)
– For more information about OTM documentation and training on My Oracle Support (the old MetaLink)
1. https://support.oracle.com
2. Log into My Oracle Support.
3. Enter one of the following My Oracle Support note numbers:
– 796594.1 (Oracle Transportation Management Documentation and Training Resources, Release 6.x GA)
– 605305.1 (Oracle Transportation Management Documentation and Training Resources, Release 5.5 CU5)
– 552038.1 (Oracle Transportation Management Documentation and Training Resources, Release 5.5 CU4 )
– 578222.1 (Oracle Transportation Management Documentation and Training Resources, Release 5.5 CU3)
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OBIEE Resources
• docs.oracle.com
• Oracle Business Intelligence Oracle University training classes (via
education.oracle.com):
– Oracle BI 10 g: Analytics Overview
– Oracle BI Suite EE 10g R3: Create Reports and Dashboards
• Oracle Technology Network (OTN) tutorial titled Creating Interactive
Dashboards and Using Oracle Business Intelligence Answers
(http://www.oracle.com/technology/obe/obe_bi/bi_ee_1013/saw/saw.
html)
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Oracle & Kraft Confidential