Dear students,

As Boston’s mayor, I am thrilled to welcome you to our city. Boston is one of the world’s greatest hubs of higher education, and students are a vital part of our community. I encourage all of you to take advantage of what our city has to offer.

We have a lot to be proud of here in Boston. We have vibrant culture; beautiful, walkable

neighborhoods; cutting-edge innovation; and, of course, history. And we are always growing and changing, making our city even better for the future.

So while you’re in Boston, make sure you make your time here memorable. Explore our neighborhoods; meet new people. Learn about local issues, volunteer your time and talent, and register to vote. Start off your career strong by interning and working in our diverse industries. There is truly something for everyone here.

Here in Boston, we are committed to our students and we want to see you succeed. We hope this brochure will help you identify services and be useful during your time as a Boston resident. More information can be found at: Boston.gov.

Thank you for choosing Boston as your city for learning, and good luck in the semester ahead!

With best wishes,

Mayor Martin J. Walsh

Mayor Martin J. WalshWelcomes you to Boston!

Boston.gov/StudentsFor City of Boston services:

Call 311 or Download BOS:311

HOUSINGHaving trouble with your landlord? Concerned about unsafe or unhealthy living conditions? Call 311, download BOS:311, or visit: Boston.gov/ISD.

Need to set up your electric and gas accounts? Need cable and internet?

• Eversource: 800.592.2000• National Grid Gas: 800.322.3223• Comcast: 800.COMCAST• RCN: 800.748.4726• Verizon: 800.VERIZON

TRASH AND RECYCLINGCan I put a mattress out with the trash? Are light bulbs recyclable? The answers to these questions and more can be found by downloading TrashDay, the City of Boston’s app that allows you to get updates on garbage and recycling schedules, set reminders, and lookup how to dispose of or recycle any item. Visit: Boston.gov/TrashDay.

SAFETYBe mindful of your surroundings. Always be respectful of your neighbors. Remember, there may be families living in your building. At night, walk in groups and avoid distractions like headphones and cell phones. Be sure to take note of your school’s police department phone numbers, and in an emergency dial 911. When moving, keep an eye on your belongings and be sure to lock your vehicle between trips.

Emergencies can happen anywhere, anytime. Alert Boston, the city’s emergency notification system, will keep you connected. Sign up to get emergency alerts on your phone, by email, or text message at: Boston.gov/AlertBoston.

Be safe on balconies, roofs, and decks. Decks, roofs, and balconies pose a safety hazard when allowed to deteriorate or when misused.

Be smart about outdoor grilling. Charcoal grills must be on the ground away from buildings. Propane tanks are only allowed on first floor porches with steps to the ground. More fire safety tips at: Boston.gov/Fire.

Protect your home. Make sure to lock both doors and windows when home and away. If windows do not lock properly, contact your landlord, call 311, or download BOS:311.

TRANSPORTATION AND PARKINGLooking for an affordable and eco-friendly way to get around the city fast? The T is an obvious choice! Get your hands on a Charlie Card at: MBTA.com. Or sign up for a New Balance Hubway bike share membership at: TheHubway.com.

Live off campus and need a resident parking sticker? Go online to: Boston.gov/Parking to check the requirements and apply for a sticker. Your car must be registered at your new Boston address. To change your registration or get a Massachusetts driver’s license go online to the RMV’s website at: MassRMV.com.

Save your quarters for the laundry room. Download the ParkBoston app for mobile street parking payment. Look for the new ParkBoston decals on the meters. Be sure to check the specific zone number displayed on the signs and meters. When using ParkBoston, the meters will not change, but don’t worry. Parking enforcement officers have a live feed of your parking session.

VOTINGHave you registered to vote? Make your voice heard! Get more information online at: Boston.gov/Elections.

STAY IN TOUCHWant to help us improve the city? Unresponsive landlord? Streetlight out? Sidewalk need to be patched? Let the city know! To report an issue or ask a question, call 311 from within City of Boston limits, download the BOS:311 app, or visit: Boston.gov/311.

ONEin3 Connect with the 35% of Bostonians between the ages of 20-34 through ONEin3!

City Hall To Go City Hall To Go visits Boston’s neigborhoods year round and offers a select menu of city services directly to you!

JOIN THE CONVERSATIONfb.com/CityofBoston

@CityofBoston@Marty_Walsh

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CITY OF BOSTONMartin J. Walsh, Mayor

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Student Guide to City Services

Download the BOS:311 app

Call 311

Tweet @BOS311 Boston.gov/311

For non-emergency Boston city services:

Bunker Hill Community

College MGH Institute ofHealth Professions

SuffolkUniversity

FisherCollege

Bay StateCollege

New EnglandCollege of Optometry

Boston University

Art Instituteof Boston

WheelockCollege Harvard

University

MFASchool Northeastern

University

Wentworth InstituteMassArt

UMassBoston

Boston UniversityMedical Center

Massachusetts Collegeof Pharmacy

RoxburyCommunity

College

HarvardUniversity

HellenicCollege

Emmanuel College

InternationalLanguage School

BostonCollege

HarvardUniversity

Simmons College

Art Instituteof BostonBoston

Architectural Center

New EnglandSchool of Law

Emerson

FranklinInstitute

New EnglandConservatory

Berklee Collegeof MusicBoston

Conservatory

Tufts Schoolof Medicine

Urban College of Boston

Bunker Hill Community

College MGH Institute ofHealth Professions

SuffolkUniversity

FisherCollege

Bay StateCollege

New EnglandCollege of Optometry

Boston University

Art Instituteof Boston

WheelockCollege Harvard

University

MFASchool Northeastern

University

Wentworth InstituteMassArt

UMassBoston

Boston UniversityMedical Center

Massachusetts Collegeof Pharmacy

RoxburyCommunity

College

HarvardUniversity

HellenicCollege

Emmanuel College

InternationalLanguage School

BostonCollege

HarvardUniversity

Simmons College

Art Instituteof BostonBoston

Architectural Center

New EnglandSchool of Law

Emerson

FranklinInstitute

New EnglandConservatory

Berklee Collegeof MusicBoston

Conservatory

Tufts Schoolof Medicine

Urban College of Boston

West End

Charlestown

East Boston

North End

Downtown

Cambridge

Watertown

Brookline

Newton

Somerville

South BostonWaterfront

South Boston

Dorchester

LeatherDistrict

Beacon Hill

Back Bay

South End

Roxbury

Jamaica Plain

Mission Hill

LongwoodMedical Area

Fenway

Allston

Brighton

Bay VillageChinatown

WELCOME TOBOSTON!