Douglas School District Administrative Council

Happiness does not arise from the achievement of a given purpose, but from

the sense of purpose itself.

Jonathon HaidtThe Happiness Hypothesis

Happiness is dancing a polka.

To share information about leadership and change

Michael Fullan Patrick Lencioni

What do the best leaders do

to help their organizations survive and

thrive?

Why do teams often struggle?

http://jswanson.tie.wikispaces.net/

1. Love Your Employees

2. Connect Peers with Purpose

3. Capacity Building Prevails

4. Learning is the Work

5. Transparency Rules

6. Systems Learn

1. Absence of Trust

2. Fear of Conflict

3. Lack of Commitment

4. Avoidance of Accountability

5. Inattention to Results

The Six Secrets of Change The Five Dysfunctions of a Team

secrets which are hard to grasp in their deep meaning and

difficult to act on in combination

1. Love Your Employees

George McGregor (1960)

The average human being has an inherent dislike of work and will avoid it if he or she can.

Because of their dislike for work, most people must be controlled and threatened before they will work hard enough.

The average human prefers to be directed, dislikes responsibility, is unambiguous, and desires security above everything else.

If a job is satisfying, then the result will be commitment to the organization.

The average person learns under proper conditions not only to accept but to seek responsibility.

Imagination, creativity, and ingenuity can be used to solve work problems by a large number of employees.

Theory X Assumptions Theory Y Assumptions

The world has become too complex

for any theory to have certainty.

No stakeholder is more important thanany other.

Create emotional value, experiential value, social value, and financial value.

Firms of Endearment?

Fair Treatment

Enabling Achievement

Camaraderie

Only 14% of organizations had an “enthusiastic workforce”.

(3/4 of employees rating the company high on all three dimensions)

1. Love Your Employees

Create conditions for them to succeed. Find ways for them to simultaneously fulfill their

own goals and the goals of the organization. Help them to feel proud of the organization, to

find their work exciting, to feel that they are treated with dignity, and to believe they are part of a valuable and creative effort larger than themselves.

Building Trust

Too Tight-Too Loose Dilemmas

Social and Intellectual Glue

Lateral Capacity Building

2. Connect Peers with Purpose

Beware of Groupthink

Groupthink

A type of thought exhibited by group members who try to minimize conflict and reach consensus without critically testing, analyzing, and evaluating ideas.

Mastering Conflict

Artificial Harmony Mean-Spirited

Personal Attacks

Constructive Destructive

Ideal Conflict Point

Commitment is about a group of intelligent, driven

individuals buying into a decision precisely when they

don’t naturally agree. In other words, it’s the ability to

defy a lack of consensus.

3. Capacity Building Prevails4. Learning is the Work

Capacity building trumps judgmentalism.

Why would great people want to work here?

Hire potential and cultivate talent.

Successful organizations mobilize themselves

to be “all over” the practices that are known to make a

difference.

Successful organizations diligently and consistency apply what they

know, while seeking equally how to get better at what they do.

Successful organizations achieve this consistency and innovation

through deep learning in context.

In other words, learning on the job,

day after day, is the work.

5. Transparency Rules

What is meant by transparency?

Openness About Results

Transparency Rules

1. It rules whether we like it or not.2. It is a good thing, on balance.3. It is an effective tool for improvement.4. It offers credibility.

Accountability is the willingness of team members to remind one another when they are not living up to the performance standards of the group. (aka Entering the

Danger)

Focusing on Results

Establish a Scoreboard Distraction # 1: Ego Distraction # 2: Career

Advancement Distraction # 3: Money Distraction # 4: “My”

department

6. Systems Learn

Focus on developing many leaders working in concert, instead of relying on key individuals.

Enact the first five secrets. Be humble because, no

matter what you do, you cannot guarantee a successful future.

Probably the two greatest failures of leaders are indecisiveness in times of urgent need for action

and dead certainty that they are right in times of complexity.

Guidelines for Action

1. Act and talk as if you were in control and project confidence.

2. Take some credit and some blame.3. Talk about the future.4. Be specific about the few things

that matter and keep repeating them.

Wisdom: The ability to act with knowledge, while doubting what

you know.

Douglas School District Administrative Council

What’s your secret?

People refer to gurus because they don’t know how to spell charlatan.