1. DotComGuy The Nationwide Local Provider of Next Generation IT as a Service for Business Copyright 2005 Primetime, Inc. All rights reserved.[email_address] DotComGuy.com 800-590-9200

2. Todays Agenda DotComGuyOverview Traditional IT "Break & Fix" VS DotComGuyManaged IT as a Service How it Works Cloud Computing IT Assessment of Your Network Next Steps 3. Cloud Based Managed Service Provider Provides best in class enterprise level 24/7 remote real time monitoring in of your computer network. Providing timely alarm alerts of all critical computing functions, enabling us to remotely remediate most issues before they become major problems.Ensures your computer systems are operating at maximum efficiencies, significantly diminishes employee downtime and delivers predictable and measurable value. Experience Our MSP platform supports over 3,000 customers worldwide. DotComGuy is an National MSP, Managed Service Provider with access to Next Generation Technologies & Support Teams worldwide.Comprehensive Services Offerings Tailored to meet your needs and requirements. DotComGuy Your Outsourced In-house IT Department AboutDotComGuy 4. IT Challenges Unpredictable, Costly Downtime Staff and corporate productivity are impacted Managing IT Costs Amount and predictability of ongoing cost Management Time Time and effort to fix problems Risk and Exposure Security Data loss or theft Compliance uncertainties Interruption of vital IT services Strategic Issues Lack of accountability or ownership of problems Lack of optimization 5. Traditional ITvs. DotComGuy Flat-Rate Service Plans All-inclusive IT Service FixedMonthly Price Incentivefor ThingsNOTto Break Less Issues Mean Increased Productivity Utilize Enterprise-Grade Tools for Efficiency Proactive Service Predict & Resolve Issue Before Failure Minimizes Employee Downtime Eliminates Hidden Service Costs No Surprise Fees All Rates pre-defined Reactive not Proactive Called to fix things AFTER they break Benefit from Your Problems Incentive: Things to Break When things break they get called If things dont break, they dont get $$$ Incentive: Take a Long Time Hourly Billing Longer it Takes, More $$$ They Make Questionable Billing Practices Hourly Billing - How Long did it Take? Travel Costs vs. Traditional IT Break FixDotComGuyMSP Proactive IT DotComGuy is Aligned with your Best Interest Other IT Services are NOT 6. MSP Levels Next Generation Managed Services for Business N-ableKaseya Spiceworks Level Platforms Zenith 7. Monitor 24/7 performance monitoring of your all devices, applications and networks. Alarms monitored by DotComGuy Service Platform. Maintain Daily multiple point tests of all computers, servers and network devices. Security check and updates. Proactive analysis to avoid and anticipate potential problems. Manage Software updated with current releases and security patchesComprehensive reporting and analysis. Full asset tracking of all equipment & software. Service Desk 24/7 access to live DotComGuy technician. 24/7 Online chat with DotComGuy dedicated team. Remote Remediation DotComGuy technicians have robust tools to remotely diagnose and repair 80% of all issues & problems. OnSite Support DotComGuys Nationwide Network allows us to timely deploy a tech to your location. DotComGuyMSP - Service SolutionNext Generation Managed Services for Business 8. DotComGuyMSP - How It Works Other Services: Data backup and recovery Moves/Add/Change projects Virtual CIO consulting Monitor, Maintain & Manage: Monitor devices and applications for performance alarms and failures Network Support (LAN,WAN,VPN, WAP) Scheduled nightly maintenance and testing on every computer, server and network device. Updates most recent software releases. Security updates and services. Data backup and recovery. Asset management and control Customer Network Computers VOIP Servers Data Backup Laptops DotComGuy Probe Firewall 24/7 Service Desk: End-User Helpdesk 24/7 Online Chat 24/7 Dedicated Support Team Deploy on site technicians DotComGuyMSP Service Platform 9. Downtime Cost Lost Productivity Your Hidden IT Cost Employee Productivity Loss at 1% Network Downtime Number of EmployeesAverage Hourly Wage Annual Hours Lost Per Employee (50 Weeks x 40 Hours = 2000 Hours x 1% Downtime) Annual Cost of Lost Productivity Revenue Loss at 1% Network DowntimeCompany Annual Gross Revenue % Attributed to Network UptimeRevenue Attributed to Network Uptime Annual Revenue Lost Total Revenue Loss20 20 $25 $10,000 $3M 15% $450,000 $4,500 $14,500 Yr / $1,208 Mo 10. Benefits of DotComGuyServices Significantly improved overall system reliability and performance Prevents issues, reduces downtime impact and duration Proactive maintenance keeps computing platform in tune IT spending focused on issue avoidance and service optimization rather than reacting to fight fires Through preventative maintenance Predictable network and system management costs Majority of support activity is pre-scheduled or automated Alignment of DotComGuy IT support with your business needs Improved security Minimize risk of intrusion, data theft and lost productivity Outsource IT management to the experts DotComGuyFocus on your core competence and not your IT network 11. The Evolution of Computing 12. DotComGuy Provides Cloud Based Managed IT Services. MSP Next Generation IT Support Data Back Up & Recovery 24 Hour Help Desk Cloud-Based VOIP Solutions Hardware and Software Acquisitions Software as a Service (CRM, ERP, SAP, Custom Software Development) Platform as a Service (Exchange, SharePoint) Infrastructure as a Service (Cloud-Based Servers) 13. DotComGuy:Microsoft Partnership Microsoft Azure Microsoft Office 365 Microsoft Dynamics CRM Microsoft Online Cloud Services Delivered By DotComGuy Microsoft Office Online 14. Can you afford not to? Increase System uptime and performance Staff productivity Cost predictability Alignment of IT to your business needs Transparency into IT performance Reduce Security and compliance exposure Risk of catastrophic data loss Emergency IT issues Downtime and lost productivity costs Capital Expenditures 15. Next Steps IT Cost-Savings Assessment& Network Security Check DotComGuyMSP Solution Proposal IT Concentric Products Proposal 16. Send us your resume If youd like to hear more about DotComGuy and our sales opportunities, send your resume to: [email_address] Or call us at (800) 590-9200