doing business with cfm · •the survey is one component of cfm’s industry partner feedback...

Doing Business with CFM

Stella S. Fiotes, Executive DirectorOffice of Construction & Facilities

Management (CFM)

Robert Capers, Katie Kuehn, Jessica Kaplan

December 9‐11, 2014

CFM Background

Responsible for:

– Planning, designing, and constructing all major construction projects greater than $10 million.

– Acquiring real property for use by VA elements through the purchase of land and buildings, as well as lease acquisitions.

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CFM Background

Responsible for:

–Managing facility sustainability, seismic corrections, physical security, and historic preservation of VA’s facilities.

– Delivering to Veterans, high quality buildings, additions, large scale renovations, and structural enhancements.

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CFM Background

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CFM Regional Offices

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Major Program Summary

Major Construction Program:– Consists of projects over $10 million. (38 U.S. Code §8104)

– Projects planned and developed for VHA, NCA, VBA or Staff Offices.

– Projects are individually appropriated by Congress.–Major medical facility projects and leases require authorization by Congress.

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Architect‐Engineer Services:– Professional services of an architectural and engineering nature performed by contract.

– CFM contracts for the following services:• Pre‐Design• Schematic Design• Design Development• Construction Documents

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Leasing Program:– Authority delegated by GSA to execute leases.– CFM Real Property Service manages the acquisition of large leases.

– Leases for medically related space are funded from the medical facilities appropriation.

–Major leases consist of projects over $1 million in annual unserviced rent. (38 U.S. Code §8104)

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Upcoming Opportunities

FY2015 Projections:– VHA Major Construction

• 26 major projects

– NCA Major Construction• 6 major projects

– Leases• 27 major projects

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Region LocationProject Number Phase Project Description

Proposed QtrFY15

Central Dallas, TX ‐ Land Acquisition Land Acquisition Q4Central Louisville, KY 603‐320 Construction Documents New Medical Center Q4Central St Louis, MO ‐ Land Acquisition Land Acquisition Q4Central St Louis, MO (JB) 657‐313 Construction Energy Plant Demo Q2East Canandaigua, NY 528‐400A Construction OPC ‐ Phase 1 Q4East Manhattan, NY 630‐600J Construction Inpatient Privacy Renovations Phase 1 Q2East Manhattan, NY 630‐600U Construction Electrical Equipment Relocation ‐ 2A & 2B Q3East Manhattan, NY 630‐600P Construction Ground Floor Renovation Phase 1B Q2East Manhattan, NY 630‐600Q Construction Ground Floor Renovation Phase 2A Q4East Manhattan, NY 630‐600T Construction Ground Floor Renovation Phase 2B Q3East Perry Point, MD 512‐173 Construction Documents Replacement CLC Q1East San Juan, PR 672‐085C Construction Bed Tower Demo and Seismic Retrofit Q3East Tampa, FL 673‐900 Schematic/Design Development Awards New Bed Tower Schematic & DDs Q1East Tampa, FL 673‐900D Construction New Bed Tower Q4West American Lake, WA 663‐403 Schematic/Design Development Awards Phase 1 ‐ Building 18 Renovation Q1West American Lake, WA 663‐403 Construction Documents Phase 1 ‐ Building 18 Renovation Q3West Livermore, CA 640‐423 Schematic/Design Development Awards Livermore Realignment and Closure Phase 5 ‐ Eng Log Bldg Q3West Livermore, CA 640‐423 Construction Documents Livermore Realignment and Closure Q2West Long Beach, CA 600‐405 Construction Seismic Corrections‐ Demo Bldgs 4 and T162 Q2West Long Beach, CA 600‐405 Construction Seismic Corrections‐Mental Health & CLC Q4West Palo Alto, CA 640‐424 Construction Research VMU Building Q4West Portland, OR 648‐077 PD/Schematic Design Awards Upgrade Building 100/101 for Seismic Retrofit & Renovation Q3West San Diego, CA 664‐401 Construction SCI and Seismic Building 11 and Parking Q4West West Los Angeles, CA 691‐108 Schematic/Design Development Awards New Tower & B500 Seismic Corrections Q2West West Los Angeles, CA 691‐406 Construction Documents Seismic Corrections 11 Buildings (B205/B208) Q2West West Los Angeles, CA 691‐406 Construction Seismic Correction ‐ 12 Buildings; Bldg 205 Q4

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VHA Major 2015 Forecast Opportunities


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NCA Major 2015 Forecast OpportunitiesRegion Location

Project Number Phase Project Description

Proposed QtrFY15

Central Ft Sam Houston (NC), TX 846 Construction Cemetery Phase IIB Historic Q3

East Morovis (Bayamon), PR 871‐031 Master Plan Schematic/Design Development Awards Replacement Cemetery Q2

East Western (Elmira), NY 936‐002 Master Plan Schematic/Design Development Awards New National Cemetery ‐ Phase 1 Develop Q2

East Western, NY ‐ Land Acquisition Land Acquisition Q4

West NMCP Honolulu, HI 899‐026 Construction Columbarium & Cemetery Improv Q2

West Southern Colorado, CO 933‐002 Master Plan Schematic/Design Development Awards New Cemetery Q2

Upcoming OpportunitiesLeases – 2015/2016 Forecast

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Choice Act LeasesLocation Description Size (NUSF) Planned

QuarterCape Girardeau, MO Community Based Outpatient Clinic 43,000 FY15 Q3Chico, CA Community Based Outpatient Clinic 42,000 FY15 Q3Chula Vista, CA Community Based Outpatient Clinic 31,000 FY15 Q3Johnson County, KS Community Based Outpatient Clinic 22,910 FY15 Q3Tyler, TX Outpatient Clinic 48,425 FY15 Q3West Haven, CT Community Care Center 45,000 FY15 Q3Worcester, MA Community Based Outpatient Clinic 40,000 FY15 Q3Brick, NJ Community Based Outpatient Clinic 60,000 FY15 Q4Charleston, SC PCA 75,000 FY15 Q4Chattanooga, TN Community Based Outpatient Clinic 75,000 FY15 Q4Cobb County, GA Community Based Outpatient Clinic 64,000 FY15 Q4Lincoln, NE Community Based Outpatient Clinic 72,000 FY15 Q4Lubbock, TX Community Based Outpatient Clinic 94,000 FY15 Q4Myrtle Beach, SC Community Based Outpatient Clinic 84,000 FY15 Q4Redding, CA Community Based Outpatient Clinic 77,000 FY15 Q4San Diego, CA Community Based Outpatient Clinic 99,986 FY15 Q4Albuquerque, NM Research 80,000 FY16 Q1Hines, IL Research 164,000 FY16 Q1Houston, TX Research 48,000 FY16 Q1San Antonio, TX Community Based Outpatient Clinic 190,800 FY16 Q1Phoenix, AZ Outpatient Clinic 203,000 FY16 Q1Honolulu, HI Outpatient Clinic 66,000 FY16 Q2New Port Richey, FL Outpatient Clinic 114,000 FY16 Q2Ponce, PR Outpatient Clinic 114,300 FY16 Q2Tulsa, OK Community Based Outpatient Clinic 140,000 FY16 Q2

Ongoing LeasesLocation Description Size (NUSF)

Planned Quarter

Charlotte Hall, MD Outpatient Clinic 17,741 FY15 Q2

LaCrosse, WI Community Based Outpatient Clinic 15,997 FY15 Q2

South Hillsborough, FL

Outpatient Clinic 50,000 FY15 Q2

Rochester, NY Outpatient Clinic 84,000 FY15 Q2


Successful Outreach Strategies:

• Posting forecasting opportunities on CFM’s and VA’s websites.

• Issuing sources sought notices. • Emailing opportunities to certified SDVOSBs and VOSBs.

• Conducting industry day forums.• Conducting pre‐proposal conferences.• Participating in a number of industry conferences.• Conducting supplier satisfaction surveys.

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CFM Initiative

Industry Relationship Improvement Program:• Gather feedback from Industry Partners about CFM acquisition and project management processes

• Improve CFM’s data management of Industry Partner information

• Provide CFM Industry Partners with 2‐way communication mechanisms and opportunities

• Learn from Industry Partners

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CFM Initiative

CFM Supplier Satisfaction Survey Background:

• The survey is one component of CFM’s industry partner feedback management initiative.

• The survey was launched in June 2014 and sent to current and interested CFM industry partners.

• The survey enables CFM to collect satisfaction ratings and customer comments on topics such as CFM’s acquisition practices and procedures, CFM industry events, project management support and more.

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CFM Supplier Satisfaction Survey

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Management, scientific, and technical consulting 31.1%Engineering, surveying, and mapping 27.4%Architectural 25.5%General building and heavy construction 24.5%Specialized design 17.0%Special trade construction 8.5%Real estate brokerage 5.7%Developer / Lessor of commercial real estate 4.7%

Small Business 52.8%Service‐Disabled Veteran‐Owned 36.8%Veteran‐Owned 34.0%Large Business 16.0%Minority‐Owned 11.3%Woman‐Owned 9.4%HUB Zone 2.8%

Service Provided

Business Type

Respondent AttributesWho Participated?

A total of 106 individuals, from 88 different companies.

We received good participation from firms providing an array of services and products.

We also received good participation from different business types – with the majority of respondents indicating they are small businesses.

CFM SupplierSatisfaction Survey

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Rank Topic

1 Increase CFM Business

2 Continue CFM Business

3 Sufficient Kickoff Meeting Preparation Time

4 Communication of Key Roles / Responsibilities

5 Timely Invoice Payments

Rank Topic

27 Solicitation Docs ‐ Clear Tech. Requirements

28 CFM Acq. Process vs. Other Fed. Gov.

29 Effective Developing Schedule Recovery Plans

30 Timely Contract Modification Processing

31 Genuine Concern for Business

Lowest Rated Topics

Highest Rated TopicsHighest / Lowest Ratings

We asked respondents to rate their level of agreement with 31 different statements.

We are very pleased to see overall strong agreement with respondent desires to continue and increase CFM business.

Conversely, we know we have work to do in areas such as contract modifications / schedule recovery, and in making sure our policies and practices don’t place unnecessary burden on our industry partners.

Next Steps

Survey Next Steps:• Complete analysis, prioritize improvements, initiate actions• Provide survey feedback to industry partners• Conduct FY2Q, FY3Q and FY4Q surveys

Other Industry Communication Tools:• Maintain updated industry partner contact information • Industry Days

Provide us with Feedback:• Comment Card on CFM Web Site:

https://www.research.net/s/CFM_supplier_comment• Complete the next supplier satisfaction survey

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Useful Websites

1. Office of Construction & Facilities Management • www.cfm.va.gov

2. Office of Small and Disadvantaged Business Utilization (OSDBU)• www.va.gov/osdbu

3. OSDBU VetBiz• www.vetbiz.gov

4. Federal Business Opportunities• www.fbo.gov

5. VA Forecast of Contracting Opportunities• https://www.vendorportal.ecms.va.gov/eVP/fco/FCO.aspx

6. 2015 President’s Budget Request for VA• www.va.gov/budget

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Questions

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