specification - pearson qualifications

Specification

Edexcel Level 2 NVQ Diploma in Hairdressing (QCF)

Edexcel Level 2 NVQ Diploma in Hairdressing (Combined Hair Types) (QCF)

Edexcel Level 2 NVQ Diploma in Barbering (QCF)

For first registration August 2010 Issue 2

Edexcel NVQ/competence-based qualifications

Edexcel, a Pearson company, is the UK’s largest awarding organisation offering vocational and academic qualifications and testing, to employers, training providers, colleges, schools, and other places of learning in the UK, and in over 85 countries worldwide.

Our specialist suite of qualifications include NVQs, Apprenticeships, WorkSkills, Functional Skills, Foundation Learning, as well as our exclusive range of BTECs, from entry level right through to Higher National Diplomas.

This specification is Issue 2. Key changes are sidelined. We will inform centres of any changes to this issue. The latest issue can be found on the Edexcel website: www.edexcel.com

References to third party material made in this specification are made in good faith. Edexcel does not endorse, approve or accept responsibility for the content of materials, which may be subject to change, or any opinions expressed therein. (Material may include textbooks, journals, magazines and other publications and websites.)

Authorised by Roger Beard Prepared by Catherine Dear

Publications Code N027011

All the material in this publication is copyright © Edexcel Limited 2011

http://www.edexcel.com/

Contents

Qualification titles covered by this specification 1

Key features of the Edexcel Level 2 NVQ Diplomas in Hairdressing, Hairdressing (Combined Hair Types) and Barbering 3

What is the purpose of these qualifications? 3

Who are these qualifications for? 3

What are the benefits of these qualifications to the learner and employer? 4

What are the potential job roles for those working towards these qualifications? 4

What progression opportunities are available to learners who achieve these qualifications? 4

What is the qualification structure for the Edexcel Level 2 NVQ Diploma in Hairdressing (QCF)? 5

What is the qualification structure for the Edexcel Level 2 NVQ Diploma in Hairdressing (Combined Hair Types (QCF)? 6

What is the qualification structure for the Edexcel Level 2 NVQ Diploma in Barbering (QCF)? 7

How are the qualifications graded and assessed? 8

Assessment strategy 8

Types of evidence 9

What do you need to offer these qualifications? 10

Centre recognition 10

Approvals agreement 10

Quality assurance 10

What resources are required? 11

Unit format 12

Units 13

Unit 1: Ensure Responsibility for Actions to Reduce Risks to Health and Safety 15

Unit 2: Give Customers a Positive Impression of Yourself and your Organisation 19

Unit 3: Advise and Consult with Clients 25

Unit 4: Shampoo, Condition and Treat the Hair and Scalp 31

Unit 5: Change Hair Colour 43

Unit 6: Style and Finish Hair 57

Unit 7: Set and Dress Hair 69

Unit 8: Cut Hair Using Basic Techniques 81

Unit 9: Advise and Consult with Clients with African Type Hair 89

Unit 10: Shampoo and Treat Hair and Scalp for African Type Hair 97

Unit 11: Style and Finish African Type Hair 107

Unit 12: Relax Hair 119

Unit 13: Cut Hair Using Basic Barbering Techniques 133

Unit 14: Cut Facial Hair to Shape Using Basic Techniques 143

Unit 15: Dry and Finish Men’s Hair 151

Unit 16: Fulfil Salon Reception Duties 161

Unit 17: Promote Additional Services or Products to Customers 171

Unit 18: Develop and Maintain your Effectiveness at Work 177

Unit 19: Plait and Twist Hair 183

Unit 20: Perm and Neutralise Hair 191

Unit 21: Attach Hair to Enhance a Style 203

Unit 22: Attach Hair to Enhance a Style (African-Type Hair) 215

Unit 23: Perm African Type Hair 227

Unit 24: Create Basic Patterns in Hair 243

Unit 25: Change Men’s Hair Colour 253

Further information 268

Useful publications 268

How to obtain National Occupational Standards 268

Professional development and training 269

Annexe A: Progression pathways 271

The Edexcel qualification framework for the Hair and Beauty sector 271

Annexe B: Quality assurance 273

Key principles of quality assurance 273

Quality assurance processes 273

Annexe C: Centre certification and registration 275

What are the access arrangements and special considerations for the qualifications in this specification? 275

Annexe D: Assessment strategies 277

Assessment Strategy for Hairdressing NVQs 277

Assessment Strategy for Hairdressing – African Hair Type NVQs 299

Assessment Strategy for Barbering NVQs 321

Assessment Strategy for Barbering African Hair Type NVQs 342

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N027011 – Specification – Edexcel Level 2 NVQ Diplomas in Hairdressing, Hairdressing (Combined Hair Types) and Barbering – Issue 2 – March 2011 © Edexcel Limited 2011

3

Key features of the Edexcel Level 2 NVQ Diplomas in Hairdressing, Hairdressing (Combined Hair Types) and Barbering

These qualifications:

are nationally recognised

are based on the Hairdressing and Barbering National Occupational Standards (NOS). The NOS, assessment requirements, assessment strategy and qualification structure(s) are owned by Habia.

These qualifications have been approved as components required for the Level 2 Hairdressing and Barbering Apprenticeship framework.

What is the purpose of these qualifications?

These qualifications are job-ready qualifications for junior level which recognise the skills, knowledge and understanding of learners and allows them to gain a qualification in the workplace that relates to their job area and promotes good working practice. The standards on which these NVQs are based have been developed and are owned by HABIA, the Standards Setting Body for this industrial sector. These qualifications are at the minimum standard required to work effectively in a salon.

The Edexcel Level 2 NVQ Diploma in Hairdressing (QCF) gives learners knowledge and skills essential for the Hairdressing sector.

The Edexcel Level 2 NVQ Diploma in Hairdressing (Combined Hair Types) (QCF) allows learners to take some units specialising in African hair types.

The Edexcel Level 2 NVQ Diploma in Barbering (QCF) allows learners to specialise in barbering and men’s hair.

Who are these qualifications for?

These qualifications are for all learners aged 16 and above who are capable of reaching the required standards.

Edexcel’s policy is that the qualifications should:

be free from any barriers that restrict access and progression

ensure equality of opportunity for all wishing to access the qualifications.


4

What are the benefits of these qualifications to the learner and employer?

These qualifications allow learners to develop skills essential to working in a hairdressing salon, such as forming good working relationships with clients and awareness of health and safety, as well as the specialist skills needed to carry out hairdressing or barbering services. Learners will carry out their work within a realistic work context.

What are the potential job roles for those working towards these qualifications?

Hairdresser.

What progression opportunities are available to learners who achieve these qualifications?

The qualification provides the opportunity to progress to the Edexcel Level 3 NVQ Diploma in Hairdressing, the Edexcel Level 3 NVQ Diploma in Hairdressing (Combined Hair Types), or the Edexcel Level 3 NVQ Diploma in Barbering. Candidates may also progress into employment.

Further information is available in Annexe A.


5

What is the qualification structure for the Edexcel Level 2 NVQ Diploma in Hairdressing (QCF)?

Individual units can be found in the Units section. The QCF level and credit value are given on the first page of each unit.

Candidates must achieve a minimum of 54 credits, consisting of 8 mandatory units (48 credits) and a minimum of 6 optional credits.

Mandatory units

Credit value required: Minimum 48, Maximum 48.

A/601/5867 - Ensure Responsibility for Actions to Reduce Risks to Health and Safety

L/601/0933 - Give Customers a Positive Impression of Yourself and Your Organisation

D/600/1265 - Advise and Consult with Clients

L/600/1214 - Shampoo, Condition and Treat the Hair and Scalp

D/600/1038 - Change Hair Colour

F/600/1002 - Style and Finish Hair

Y/600/1216 - Set and Dress Hair

H/600/1039 - Cut Hair Using Basic Techniques

Optional units

Credit value required: Minimum 6.

Y/600/1264 - Fulfil Salon Reception Duties

D/601/0936 - Promote Additional Services or Products to Customers

M/600/1268 - Develop and Maintain Effectiveness at Work

L/600/1004 - Plait and Twist Hair

D/600/1217 - Perm and Neutralise Hair

D/600/1007 - Attach Hair to Enhance a Style

http://www.accreditedqualifications.org.uk/unit/A6015867.seo.aspx?OwnerRef=

http://www.accreditedqualifications.org.uk/unit/L6010933.seo.aspx?OwnerRef=

http://www.accreditedqualifications.org.uk/unit/D6001265.seo.aspx?OwnerRef=



http://www.accreditedqualifications.org.uk/unit/F6001002.seo.aspx?OwnerRef=

http://www.accreditedqualifications.org.uk/unit/Y6001216.seo.aspx?OwnerRef=

http://www.accreditedqualifications.org.uk/unit/H6001039.seo.aspx?OwnerRef=



http://www.accreditedqualifications.org.uk/unit/M6001268.seo.aspx?OwnerRef=





6

What is the qualification structure for the Edexcel Level 2 NVQ Diploma in Hairdressing (Combined Hair Types (QCF)?


This is a minimum 62-credit qualification consisting of 9 mandatory units (56 credits) and optional units consisting of a minimum of 6 credits.

Mandatory units Credit value required: Minimum 56. A/601/5867 - Ensure Responsibility for Actions to Reduce Risks to Health and Safety

D/600/1038 - Change Hair Colour

F/600/1002 - Style and Finish Hair

Y/600/1216 - Set and Dress Hair

H/600/1039 - Cut Hair Using Basic Techniques

R/600/1232 - Advise and Consult With Clients With African Type Hair

M/600/1240 - Relax Hair

T/600/1031 - Shampoo and Treat Hair and Scalp for African Type Hair

J/600/1048 - Style and Finish African Type Hair

Optional units Credit value required: Minimum 6. L/601/0933 - Give Customers a Positive Impression of Yourself and Your Organisation.

Y/600/1264 - Fulfil Salon Reception Duties




J/600/1227 - Attach Hair to Enhance a Style

Y/600/1247 - Perm African Type Hair






http://www.accreditedqualifications.org.uk/unit/R6001232.seo.aspx?OwnerRef=


http://www.accreditedqualifications.org.uk/unit/T6001031.seo.aspx?OwnerRef=

http://www.accreditedqualifications.org.uk/unit/J6001048.seo.aspx?OwnerRef=









7

What is the qualification structure for the Edexcel Level 2 NVQ Diploma in Barbering (QCF)?


Candidates must achieve a minimum of 37 credits, consisting of 6 mandatory units (28 credits), and optional units consisting of a minimum of 9 credits, at least one unit must be from optional Group B.

Mandatory units

Credit Value required: Minimum 28, Maximum 28. A/601/5867 - Ensure Responsibility for Actions to Reduce Risks to Health

and Safety D/600/1265 - Advise and Consult with Clients

L/600/1214 - Shampoo, Condition and Treat the Hair and Scalp

H/600/1221 - Cut Hair Using Basic Barbering Techniques

J/600/1275 - Cut Facial Hair to Shape Using Basic Techniques

M/600/1044 - Dry and Finish Men’s Hair

Optional units

Credit Value required: Minimum 9

Optional Group A


L/600/1228 - Create Basic Patterns In Hair

F/600/1016 - Change Men’s Hair Colour

Optional Group B L/601/0933 - Give Customers a Positive Impression of Yourself and Your

Organisation Y/600/1264 - Fulfil Salon Reception Duties

















8

How are the qualifications graded and assessed?

The overall grade for each qualification is a ‘pass’. The learner must achieve all the required units within the specified qualification structure.

To pass a unit the learner must:

achieve all the specified learning outcomes

satisfy all the assessment criteria by providing sufficient and valid evidence for each criterion

show that the evidence is their own.

The qualifications are designed to be assessed:

in the workplace or

in conditions resembling the workplace, as specified in the assessment requirements/strategy for the sector, or

as part of a training programme.

Assessment strategy

The assessment strategies for these qualifications have been included in Annexe D. There are separate assessment strategies for Hairdressing, Hairdressing – African Hair Types, Barbering and Barbering – African Hair Types. These assessment strategies have been developed by Habia in partnership with employers, training providers, awarding organisations and the regulatory authorities. The assessment strategy includes details on:

criteria for defining realistic working environments

use of simulation

areas where mandatory written question papers must be used

roles, occupational competence and continuing professional development required by assessors, expert witnesses, internal verifiers and standards verifiers

quality control of assessment

nationally agreed maximum service times for NVQ assessment purposes.

Evidence of competence may come from:

current practice where evidence is generated from a current job role

a programme of development where evidence comes from assessment opportunities built into a learning/training programme whether at or away from the workplace

the Recognition of Prior Learning (RPL) where a learner can demonstrate that they can meet the assessment criteria within a unit through knowledge, understanding or skills they already possess without undertaking a course of learning. They must submit sufficient, reliable and valid evidence for internal and standards verification purposes. RPL is acceptable for accrediting a unit, several units or a whole qualification

a combination of these.


9

It is important that the evidence is:

Valid relevant to the standards for which competence is claimed

Authentic produced by the learner

Current sufficiently recent to create confidence that the same skill, understanding or knowledge persist at the time of the claim

Reliable indicates that the learner can consistently perform at this level

Sufficient fully meets the requirements of the standards.

Types of evidence

To successfully achieve a unit the learner must gather evidence which shows that they have met the required standard in the assessment criteria. Evidence can take a variety of different forms including the following examples:

direct observation of the learner’s performance by their assessor

outcomes from oral or written questioning

products of the learner’s work

personal statements and/or reflective accounts

outcomes from simulation, where permitted by the assessment strategy

professional discussion

assignment, project/case studies

authentic statements/witness testimony

expert witness testimony

reflective accounts

evidence of Recognition of Prior Learning.

Learners can use one piece of evidence to prove their knowledge, skills and understanding across different assessment criteria and/or across different units. It is, therefore, not necessary for learners to have each assessment criterion assessed separately. Learners should be encouraged to reference the assessment criteria to which the evidence relates.

Evidence must be made available to the assessor, internal verifier and Edexcel standards verifier. A range of recording documents is available on the Edexcel website www.edexcel.com. Alternatively, centres may develop their own.



10

Learners’ essential knowledge and understanding for the NVQ Certificate and Diploma Hairdressing and Barbering units is assessed through the use of externally set tests. These tests are written by Edexcel, and administered and assessed by Edexcel approved centres. The tests are available to Edexcel approved centres in the form of a CD ROM on request from [email protected]. The CD ROM contains instructions to centres to ensure that the test papers are secure. For the Hairdressing and Barbering NVQs at Level 2 and 3, assessment must take place through written question papers.

What do you need to offer these qualifications?

Centre recognition

Centres that have not previously offered Edexcel qualifications need to apply for and be granted centre recognition as part of the process for approval to offer individual qualifications. New centres must complete both a centre recognition approval application and a qualification approval application.

Existing centres will be given ‘automatic approval’ for a new qualification if they are already approved for a qualification that is being replaced by the new qualification and the conditions for automatic approval are met. Centres already holding Edexcel approval are able to gain qualification approval for a different level or different sector via Edexcel online.

Approvals agreement

All centres are required to enter into an approvals agreement which is a formal commitment by the head or principal of a centre to meet all the requirements of the specification and any linked codes or regulations. Edexcel will act to protect the integrity of the awarding of qualifications, if centres do not comply with the agreement. This could result in the suspension of certification or withdrawal of approval.

Quality assurance

Detailed information on Edexcel’s quality assurance processes is given in Annexe B.


11

What resources are required?

Each qualification is designed to support learners working in the Hair and Beauty sector. Physical resources need to support the delivery of the qualifications and the assessment of the learning outcomes and must be of industry standard. Centres must meet any specific resource requirements outlined in Annexe D: Assessment strategy. Staff assessing the learner must meet the requirements within the overarching assessment strategy for the sector.


12

Unit format

Each unit in this specification contains the following sections.

Unit title:

Unit code:

Unit reference number:

QCF level:

Credit value:

Guided learning hours:

Unit summary:

Assessment requirements/evidence requirements:

Assessment methodology:

Learning outcomes:

Assessment criteria:

Evidence type:

Portfolio reference:

Date:

The unit title is accredited on the QCF and this form of words will appear on the learner’s Notification of Performance (NOP).

This is the unit owner’s reference number for the specified unit.

This code is a unique reference number for the unit.

All units and qualifications within the QCF have a level assigned to them, which represents the level of achievement. There are nine levels of achievement, from Entry level to level 8. The level of the unit has been informed by the QCF level descriptors and, where appropriate, the NOS and/or other sector/professional.

All units have a credit value. The minimum credit value is one, and credits can only be awarded in whole numbers. Learners will be awarded credits when they achieve the unit.

A notional measure of the substance of a qualification. It includes an estimate of the time that might be allocated to direct teaching or instruction, together with other structured learning time, such as directed assignments, assessments on the job or supported individual study and practice. It excludes learner-initiated private study.

This provides a summary of the purpose of the unit.

The assessment/evidence requirements are determined by the SSC. Learners must provide evidence for each of the requirements stated in this section.

Learning outcomes state exactly what a learner should know, understand or be able to do as a result of completing a unit.

The assessment criteria of a unit specify the standard a learner is expected to meet to demonstrate that a learning outcome, or a set of learning outcomes, has been achieved.

Learners must reference the type of evidence they have and where it is available for quality assurance purposes. The learner can enter the relevant key and a reference. Alternatively, the learner and/or centre can devise their own referencing system.

This provides a summary of the assessment methodology to be used for the unit.

The learner should use this box to indicate where the evidence can be obtained eg portfolio page number.

The learner should give the date when the evidence has been provided.


13

Units


14


15

Unit 1: Ensure Responsibility for Actions to Reduce Risks to Health and Safety

Unit code: G20

Unit reference number: A/601/5867

QCF level: 3

Credit value: 4

Guided learning hours: 38

Unit summary

The aim of this unit is to provide candidates with the knowledge/understanding/skills to understand their health and safety responsibilities in the workplace.

Evidence requirements

1 The common evidence requirements below are in addition to the ENTO Assessment Strategies approved by UKCG in February 2008.

2 The standards require evidence of consistent occupational competence, as defined by the standards, to be demonstrated through relevant work activities. A variety of assessment methods should be used to confirm competence. Assessment of knowledge should be integrated with the assessment of performance wherever possible and appropriate.

3 Assessment of performance and knowledge in the workplace: All evidence must be derived from performance in the workplace with no exceptions. Therefore, no simulated working conditions have been specified in this Assessment Strategy as the outcomes can be demonstrated by a combination of other assessment methods drawn from:

direct observation of the candidate in the workplace

witness testimony by colleagues and line managers of the candidate’s successful performance of activities in the workplace

documentary and other product-based evidence

a personal report by the candidate endorsed by colleagues

questions

discussion

professional discussion.


16

Assessment methodology

This unit is assessed in the workplace or in conditions resembling the workplace. Learners can enter the types of evidence they are presenting for assessment and the submission date against each assessment criterion. Alternatively, centre documentation should be used to record this information.

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ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

18

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

3

Know

how

to r

educe

ris

ks

to h

ealth a

nd s

afe

ty in t

he

work

pla

ce

3.1

ex

pla

in t

hei

r re

sponsi

bili

ty in r

emai

nin

g a

lert

to

haz

ards

and r

isks

3.2

des

crib

e ow

n r

esponsi

bili

ties

and s

cope

for

action in

contr

olli

ng r

isk

3.3

ex

pla

in t

he

import

ance

of ad

her

ing t

o h

ealth a

nd

safe

ty p

olic

ies

and p

ract

ices

3.4

des

crib

e w

her

e an

d w

hen

to g

et a

dditio

nal

hea

lth

and s

afe

ty a

ssis

tance

3.5

des

crib

e th

e im

port

ance

of

per

sonal

pre

senta

tion

and b

ehavi

our

in m

ainta

inin

g h

ealth a

nd s

afet

y in

th

e w

ork

pla

ce

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


19

Unit 2: Give Customers a Positive Impression of Yourself and your Organisation

Unit code: G17

Unit reference number: L/601/0933

QCF level: 2

Credit value: 5


Unit summary

Excellent customer service is provided by people who are good with people. The learner’s behaviour affects the impression that customers have of the service they are receiving. This unit is about communicating with the customers and giving a positive impression whenever dealing with a customer. By doing this the learner can create a positive impression of the organisation and the customer service it provides. All of us enjoy the experience of good customer service if we feel that the person serving us really wants to create the right impression, responds to us and gives us good information. Every detail of the learner’s behaviour counts when dealing with a customer.

Evidence Requirements

1 Learners’ evidence should be collected when carrying out a real job, whether paid or voluntary, and when dealing with real clients, whether internal or external to the salon. However, for this unit, evidence collected in a realistic working environment or a work placement is permissible. Simulation is not allowed for any performance evidence within this unit. (Guidelines for the assessment of a realistic working environment can be found in the Client Service Assessment Strategy for NVQ Levels 2, 3 and 4 January 2006.)

2 Learners may collect the evidence for the unit through work in a private sector salon, a not-for-profit salon or a public services salon.

3 Learners must provide evidence that shows they have done this over a sufficient period of time with different clients on different occasions for their assessor to be confident that they are competent.

4 Learners must provide evidence of creating a positive impression with clients:

during routine delivery of client service

during a busy period for your salon


20

during a quiet period for your salon

when people, systems or resources have let them down.

5 Learners need to prove that they have dealt with clients who:

have different needs and expectations

appear angry or confused

behave unconventionally.

6 Learners’ evidence must show that they respond to clients using their salon’s procedures and guidelines.

7 Their communication with clients may be face to face, in writing, by telephone, text message, email, internet, intranet or by any other method they would be expected to use within their job role.

8 They must prove that they communicate with clients effectively by providing evidence that they:

use appropriate spoken or written language

apply the conventions and rules appropriate to the method of communication they have chosen.



N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

21

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Est

ablis

h r

apport

with

cust

om

ers

1.1

m

eet

thei

r org

anis

atio

n’s

sta

ndar

ds

of ap

pea

rance

an

d b

ehavi

our

1.2

gre

et t

hei

r cu

stom

er r

espec

tfully

and in a

frien

dly

m

anner

1.3

co

mm

unic

ate

with t

hei

r cu

stom

er in a

way

that

mak

es t

hem

fee

l va

lued

and r

espec

ted

1.4

id

entify

and c

onfirm

thei

r cu

stom

er’s

exp

ecta

tions

1.5

tr

eat

thei

r cu

stom

er c

ourt

eousl

y an

d h

elpfu

lly a

t all

tim

es

1.6

ke

ep t

hei

r cu

stom

er info

rmed

and r

eass

ure

d

1.7

ad

apt

thei

r beh

avio

ur

to r

espond t

o d

iffe

rent

cust

om

er b

ehav

iour

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

22

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

2

Res

pond a

ppro

priat

ely

to

cust

om

ers

2.1

re

spond p

rom

ptly

to a

cust

om

er s

eeki

ng h

elp

2.2

ch

oose

the

most

appro

priat

e w

ay

to c

om

munic

ate

with t

hei

r cu

stom

er

2.3

ch

eck

with t

hei

r cu

stom

er t

hat

they

hav

e fu

lly

under

stood t

hei

r ex

pec

tations

2.4

re

spond p

rom

ptly

and p

osi

tive

ly t

o t

hei

r cu

stom

er’s

ques

tions

and c

om

men

ts

2.5

al

low

thei

r cu

stom

er t

ime

to c

onsi

der

thei

r re

sponse

and g

ive

furt

her

exp

lanat

ion w

hen

ap

pro

priat

e

3

Com

munic

ate

info

rmat

ion

to c

ust

om

ers

3.1

quic

kly

find info

rmation t

hat

will

hel

p t

hei

r cu

stom

er

3.2

giv

e th

eir

cust

om

er info

rmation t

hey

nee

d a

bout

the

serv

ices

or

pro

duct

s off

ered

by

thei

r org

anis

atio

n

3.3

re

cognis

e in

form

ation t

hat

thei

r cu

stom

er m

ight

find c

om

plic

ated

and c

hec

k w

het

her

they

fully

under

stan

d

3.4

ex

pla

in c

lear

ly t

o t

hei

r cu

stom

ers

any

reas

ons

why

thei

r ex

pec

tations

cannot

be

met

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

23

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4

Under

stan

d h

ow

to g

ive

cust

om

ers

a posi

tive

im

pre

ssio

n o

f th

emse

lves

an

d t

he

org

anis

atio

n

4.1

des

crib

e th

eir

org

anis

atio

n’s

sta

ndar

ds

for

appea

rance

and b

ehav

iour

4.2

ex

pla

in t

hei

r org

anis

ation’s

guid

elin

es for

how

to

reco

gnis

e w

hat

thei

r cu

stom

er w

ants

and r

espond

appro

priat

ely

4.3

id

entify

thei

r org

anis

atio

n’s

rule

s an

d p

roce

dure

s re

gar

din

g t

he

met

hods

of

com

munic

atio

n t

hey

use

4.4

ex

pla

in h

ow

to r

ecognis

e w

hen

a c

ust

om

er is

angry

or

confu

sed

4.5

id

entify

thei

r org

anis

atio

n’s

sta

ndar

ds

for

tim

elin

ess

in r

espondin

g t

o c

ust

om

er q

ues

tions

and r

eques

ts

for

info

rmat

ion

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


24


25

Unit 3: Advise and Consult with Clients

Unit code: G7

Unit reference number: D/600/1265

QCF level: 2

Credit value: 4


Unit summary

This is a job-ready qualification which is competency based. This unit is about the important skill of consulting with clients to determine their ideas and requirements. Being able to make suitable recommendations based on this information and the results of carrying out analysis of the hair, skin and scalp is an essential part of this unit.


The assessment of this unit needs to meet the requirements within the Habia Hairdressing and Barbering Assessment Strategies:

1 Simulation is not allowed for any performance evidence within this unit.

2 The learner will need to demonstrate in their everyday work that they have met the standard for developing client consultancy skills.

3 The assessor will observe the learner’s performance on at least three occasions. These will cover consultations for three different technical units.

4 The learner must show that they:

have consulted with new and regular clients

have adapted their advice to take into account the factors limiting or affecting services

have used all the means of identifying clients’ wishes

have identified or can describe suspected infections and infestations needing reporting.

5 It is likely most evidence of the learner’s performance will be gathered from the observations made by the assessor but the learner may be required to produce other evidence to support their performance if the assessor has not been present.

6 This unit requires mandatory written questions in accordance with the Habia Assessment Strategies for Hairdressing and Barbering.


26



N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

27

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to iden

tify

what

se

rvic

es c

lients

wan

t 1.1

as

k re

leva

nt

ques

tions

in a

way

the

clie

nt

will

under

stan

d a

nd p

rovi

de

the

clie

nt

suffic

ient

tim

e to

ex

pre

ss t

hei

r w

ishes

1.2

use

vis

ual

aid

s to

pre

sent

clie

nts

with s

uitab

le idea

s to

hel

p t

hem

rea

ch a

dec

isio

n

1.3

cl

arify

ow

n u

nder

stan

din

g o

f th

e cl

ient’s

wis

hes

and

enco

ura

ge

the

clie

nt

to a

sk a

bout

area

s of w

hic

h

they

are

unsu

re

1.4

id

entify

and c

lear

ly c

onfirm

the

clie

nt’s

wis

hes

for

serv

ices

and p

roduct

s

2

Be

able

to a

nal

yse

the

hai

r, s

kin a

nd s

calp

2.1

co

nduct

vis

ual

chec

ks a

nd a

ny

nec

essa

ry t

ests

on

the

hai

r, s

kin a

nd s

calp

to m

eet

spec

ifie

d

pro

cedure

s

2.2

id

entify

fact

ors

that

may

lim

it o

r affec

t se

rvic

es a

nd

the

choic

e of pro

duct

s an

d r

efer

to t

he

clie

nts

pre

vious

reco

rds,

when

ava

ilable

2.3

pro

mptly

iden

tify

and r

eport

any

pro

ble

ms

whic

h

cannot

be

dea

lt w

ith t

o t

he

rele

vant

per

son

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

28

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

3

Be

able

to a

dvi

se c

lients

an

d a

gre

e se

rvic

es a

nd

pro

duct

s

3.1

m

ake

reco

mm

endat

ions

that

are

suitab

le f

or

the

clie

nt

3.2

ag

ree

serv

ices

, pro

duct

s an

d o

utc

om

es t

hat

are

ac

cepta

ble

to t

he

clie

nt

and m

eet

thei

r nee

ds

and

stat

e th

e lik

ely

cost

and d

ura

tion o

f th

e ag

reed

se

rvic

es

3.3

co

mm

unic

ate

with t

he

clie

nt

in a

man

ner

that

m

ainta

ins

goodw

ill,

trust

and c

onfiden

tial

ity

3.4

ke

ep t

he

clie

nt

reco

rds

up-t

o-d

ate

, ac

cura

te,

easy

to

rea

d a

nd c

om

ple

te

4

Under

stan

d s

alo

n a

nd

legal

req

uirem

ents

4.1

des

crib

e ow

n r

esponsi

bili

ties

under

the

Dat

a Pr

ote

ctio

n leg

isla

tion a

nd t

he

salo

n r

ule

s fo

r m

ainta

inin

g c

onfiden

tial

ity

4.2

des

crib

e ow

n leg

al re

sponsi

bili

ties

for

des

crib

ing t

he

feat

ure

s and b

enef

its

of pro

duct

s an

d s

ervi

ces

4.3

des

crib

e th

e sa

lon p

roce

dure

s and m

anufa

cture

rs’

inst

ruct

ions

in r

elat

ion t

o c

onduct

ing t

ests

5

Under

stan

d s

alo

n s

ervi

ces

pro

duct

s and p

rice

s 5.1

des

crib

e th

e se

rvic

es a

nd p

roduct

s av

aila

ble

for

use

in

the

salo

n

5.2

ex

pla

in t

he

salo

n’s

pri

cing s

truct

ure

5.3

ex

pla

in h

ow

to c

alcu

late

the

likel

y ch

arge

for

serv

ices

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

29

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

6

Under

stan

d h

ow

to

per

form

hai

r, s

kin a

nd

scal

p a

naly

sis

6.1

des

crib

e w

hy

it is

import

ant

to iden

tify

fact

ors

that

m

ay lim

it o

r affec

t se

rvic

es a

nd p

roduct

s w

hic

h c

an

be

use

d

6.2

des

crib

e how

1

lifes

tyle

2

adve

rse

hai

r, s

kin a

nd s

calp

conditio

ns

3

inco

mpat

ibili

ty o

f pre

vious

serv

ices

and p

roduct

s use

d

may

lim

it o

r affec

t th

e se

rvic

es a

nd p

roduct

s th

at

can b

e offer

ed t

o c

lients

6.3

des

crib

e th

e in

dic

atio

ns

of

susp

ecte

d infe

ctio

ns

and

infe

stat

ions

and d

isord

ers

visi

ble

to t

he

nake

d e

ye

6.4

ex

pla

in h

ow

and w

hen

tes

ts a

re c

arried

out

on h

air,

th

eir

import

ance

and t

he

pote

ntial

conse

quen

ces

of

faili

ng t

o d

o s

o

6.5

des

crib

e th

e bas

ic s

truct

ure

of

hair a

nd s

kin,

the

gro

wth

cyc

le o

f hai

r an

d t

he

char

acte

rist

ics

of

diffe

rent

hai

r ty

pes

and t

extu

res

6.6

des

crib

e th

e gen

eral

fac

tors

that

contr

ibute

to

hea

lthy

hai

r (e

g h

ealth,

envi

ronm

ent,

chem

ical

s)

6.7

des

crib

e th

e lik

ely

cause

s of ad

vers

e hair a

nd s

calp

co

nditio

ns

visi

ble

to t

he

nak

ed e

ye

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

30

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

7

Under

stan

d m

ethods

of

com

munic

atio

n

7.1

ex

pla

in w

hy

effe

ctiv

e co

mm

unic

atio

n is

import

ant

for

the

salo

n's

busi

nes

s

7.2

ex

pla

in t

he

import

ance

of co

nfiden

tial

ity

and w

hat

m

ight

hap

pen

if th

is is

not

obse

rved

7.3

ex

pla

in h

ow

to a

dap

t ow

n c

ontr

ibutions

to s

uit

diffe

rent

situ

atio

ns

7.4

ex

pla

in h

ow

to c

om

munic

ate

effe

ctiv

ely

and

resp

ondin

g a

ppro

priate

ly (

ask

ques

tions

to s

how

in

tere

st)

7.5

ex

pla

in h

ow

to m

ove

the

dis

cuss

ion forw

ard

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

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31

Unit 4: Shampoo, Condition and Treat the Hair and Scalp

Unit code: GH8


QCF level: 2

Credit value: 4


Unit summary

This is a job ready unit which is competency based, covering both skills and knowledge. This unit is about the skill of shampooing, conditioning and treating the hair and scalp using appropriate massage techniques and products for a variety of hair and scalp conditions. Providing aftercare advice is also included.

This unit applies to both hairdressing and barbering salons.




2 The learner must practically demonstrate in their everyday work that they have met the standard for shampooing, conditioning and treating the hair and scalp.

3 The Assessor will observe these aspects of the learner’s performance on at least three occasions.

4 The learner must show that they have:

– adapted their shampooing techniques for three out of the five* hair conditions:

a chemically damaged

b heat damaged

c environmentally damaged

d product build up

e normal


32

– adapted their shampooing techniques for three out of the five* scalp conditions:

a dandruff affected

b oily

c dry

d product build up

e normal

– used all the shampooing massage techniques:

a effleurage

b rotary

– dealt with all hair lengths:

a above shoulders

b below shoulders

– considered all the contra-indications:

a skin and scalp disorders and diseases

b cuts and abrasions

c product allergies

d recent scar tissue

e recent injuries to the treatment area

– used all the conditioning products:

a surface

b penetrating

c scalp treatment

– used all of the conditioning massage techniques:

a effleurage

b petrissage

– adapted their conditioning massage techniques for three out of the five* hair conditions:


b heat damaged


d product build up

e normal

– adapted their conditioning massage techniques for three out of the five* scalp conditions:

a dandruff affected

b oily


33

c dry

d product build up

e normal

– given all the advice:

a correct combing and brushing techniques

b frequency of use of shampoos and conditioning products

c suitable shampoos and conditioning products and how to use them.

* However, the learner must prove to the assessor that they have the necessary knowledge, understanding and skills to be able to perform competently.

5 It is likely most evidence of the learner’s performance will be gathered from the observations made by the assessor but they may be required to produce other evidence to support the performance if the assessor has not been present.




N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

34

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to u

se e

ffec

tive

an

d s

afe

work

ing m

ethods

when

sham

pooin

g,

conditio

nin

g a

nd t

reat

ing

the

hai

r an

d s

calp

1.1

pro

tect

the

clie

nt’s

cloth

ing t

hro

ughout

the

serv

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1.2

use

per

sonal

pro

tect

ive

equip

men

t w

hen

req

uired

1.3

cl

ean a

nd t

idy

the

work

are

a th

roughout

the

serv

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1.4

posi

tion c

lient

and a

dopt

post

ure

s th

at m

inim

ise

fatigue,

dis

com

fort

and inju

ry r

isk

1.5

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work

ing m

ethods

that

:

–

min

imis

e th

e w

asta

ge

of pro

duct

s

–

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e th

e ri

sk o

f cr

oss

-infe

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n

–

mak

e ef

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ive

use

of

the

work

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ime

–

ensu

re t

he

use

of

clea

n r

esourc

es

–

min

imis

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e risk

of

har

m o

r in

jury

to s

elf an

d

clie

nts

1.6

m

ainta

in p

erso

nal st

andar

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of

hea

lth a

nd h

ygie

ne

whic

h m

inim

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the

risk

of

cross

-infe

ctio

n,

infe

stat

ion a

nd o

ffen

ce t

o t

hei

r cl

ients

and

colle

agues

1.7

id

entify

the

conditio

n o

f th

e hai

r an

d s

calp

usi

ng

suitab

le v

isual

, ve

rbal an

d m

anual

chec

ks

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

35

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1.8

re

fer

any

unre

cognis

ed h

air

or

scal

p c

onditio

n(s

) to

th

e re

leva

nt

per

son(s

)

1.9

use

tools

and e

quip

men

t th

at a

re s

afe

and f

it f

or

purp

ose

1.1

0

iden

tify

and r

eport

pro

duct

s th

at

nee

d r

e-ord

erin

g

to t

he

rele

vant

per

son (

s)

1.1

1

com

ple

te t

he

serv

ice

is c

om

ple

ted in a

co

mm

erci

ally

via

ble

tim

e

1.1

2

rem

ove

wast

e im

med

iate

ly a

t th

e en

d o

f th

e se

rvic

e

1.1

3

pro

duce

up t

o d

ate

clie

nt

reco

rds

at

the

end o

f th

e se

rvic

e

2

Be

able

to s

ham

poo h

air

and s

calp

2.1

use

pro

duct

s, t

ools

and e

quip

men

t su

itab

le for

the

clie

nt’s

hai

r an

d s

calp

conditio

n

2.2

ad

apt

sham

pooin

g m

assa

ge

tech

niq

ues

to m

eet

the

nee

ds

of th

e cl

ient:

–

com

fort

–

hai

r le

ngth

and d

ensi

ty

–

hai

r co

nditio

n a

nd s

calp

conditio

n

2.3

ad

apt

the

wat

er t

emper

ature

and flo

w t

o m

eet

the

clie

nt’s

hai

r, s

calp

and c

om

fort

nee

ds

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

36

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

2.4

cl

ean t

he

clie

nt’s

hair

and s

calp

of

sham

poo a

nd

rem

ove

exc

ess

wate

r

2.5

co

mb t

hro

ugh t

he

hair p

rior

to t

he

nex

t part

of th

e se

rvic

e, w

ithout

causi

ng d

amage

to t

he

hair a

nd

scal

p

3

Be

able

to c

onditio

n a

nd

trea

t th

e hai

r an

d s

calp

3.1

use

clie

nt

ques

tionin

g t

o iden

tify

contr

a-i

ndic

atio

ns

to h

air a

nd s

calp

ser

vice

s and r

ecord

the

clie

nt’s

resp

onse

s

3.2

ap

ply

conditio

nin

g p

roduct

s to

mee

t th

e nee

ds

of

the

clie

nt’s

hai

r an

d s

calp

, fo

llow

ing t

he

salo

n’s

and

man

ufa

cture

rs’ in

stru

ctio

ns

3.3

ad

apt

conditio

nin

g m

assa

ge

tech

niq

ues

to m

eet

the

nee

ds

of th

e cl

ient’s

hai

r an

d s

calp

conditio

n,

follo

win

g m

anufa

cture

r’s

inst

ruct

ions

3.4

m

onitor

and t

ime

the

dev

elopm

ent

of th

e co

nditio

nin

g p

roduct

, ap

ply

ing h

eat

at t

he

corr

ect

tem

per

ature

3.5

re

move

the

conditio

nin

g p

roduct

and e

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s w

ater

, av

oid

ing d

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ce t

o t

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direc

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f th

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ticl

e

3.6

co

mb t

hro

ugh t

he

clie

nt’s

hai

r prior

to t

he

nex

t part

of th

e se

rvic

e, w

ithout

causi

ng d

amag

e to

the

hai

r an

d s

calp

3.7

pro

vide

the

clie

nt

with s

uitab

le a

fter

care

advi

ce

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

37

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4

Know

the

salo

n a

nd leg

al

requirem

ents

4.1

des

crib

e th

e sa

lon's

req

uirem

ents

for

clie

nt

pre

par

ation

4.2

des

crib

e th

e sa

lon's

exp

ecte

d s

ervi

ce t

imes

for

sham

pooin

g,

conditio

nin

g a

nd t

reat

ing t

he

hai

r an

d

scal

p

4.3

des

crib

e w

hen

and h

ow

to c

om

ple

te c

lient

reco

rds

4.4

st

ate

the

per

son(s

) to

whom

unre

cognis

ed h

air a

nd

scal

p c

onditio

ns

should

be

report

ed

4.5

st

ate

the

per

son(s

) to

whom

low

lev

els

of re

sourc

es

should

be

report

ed

4.6

st

ate

per

sonal

res

ponsi

bili

ties

in r

elation t

o

sham

pooin

g a

nd c

onditio

nin

g s

ervi

ces

under

cu

rren

t le

gis

lation a

nd r

egula

tions:

–

Dat

a Pr

ote

ctio

n leg

isla

tion

–

Contr

ol of

Subst

ance

s H

azar

dous

to H

ealth

Reg

ula

tions

–

Ele

ctri

city

at

Work

Reg

ula

tions

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

38

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

5

Know

how

to w

ork

saf

ely,

ef

fect

ivel

y an

d

hyg

ienic

ally

when

sh

ampooin

g,

conditio

nin

g

and t

reat

ing t

he

hai

r an

d

scal

p

5.1

des

crib

e th

e ty

pes

of

pro

tect

ive

cloth

ing a

nd

pro

duct

s th

at s

hould

be

ava

ilable

for

clie

nts

and

them

selv

es

5.2

des

crib

e ty

pes

of per

sonal

pro

tect

ive

equip

men

t av

aila

ble

and t

hei

r im

port

ance

5.3

def

ine

the

conditio

n c

onta

ct d

erm

atitis

and h

ow

to

avoid

dev

elopin

g it

whils

t ca

rryi

ng o

ut

sham

pooin

g

and c

onditio

nin

g s

ervi

ces

5.4

des

crib

e how

ow

n a

nd c

lient

posi

tionin

g c

an a

ffec

t th

e des

ired

outc

om

e an

d r

educe

fat

igue

and inju

ry

risk

5.5

outlin

e th

e sa

fety

consi

der

atio

ns

whic

h m

ust

be

take

n into

acc

ount

when

sham

pooin

g,

conditio

nin

g

and t

reat

ing t

he

hai

r an

d s

calp

5.6

des

crib

e w

hy

it is

import

ant

to k

eep t

he

work

are

a

clea

n a

nd t

idy

5.7

co

mpare

saf

e an

d h

ygie

nic

work

ing m

ethods

that

m

inim

ise

the

risk

of

cross

-infe

ctio

n a

nd c

ross

-in

fest

atio

n

5.8

des

crib

e w

hy

it is

import

ant

to p

osi

tion t

ools

and

equip

men

t fo

r ea

se o

f use

5.9

outlin

e th

e im

port

ance

of per

sonal

hyg

iene

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

39

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

5.1

0

outlin

e th

e im

port

ance

of

report

ing u

nre

cognis

ed

hai

r an

d s

calp

conditio

ns

5.1

1

outlin

e th

e im

port

ance

of th

oro

ughly

rin

sing h

air

to

rem

ove

sham

poos

and c

onditio

nin

g p

roduct

s at

the

end o

f th

e se

rvic

e

5.1

2

des

crib

e how

and w

hy

it is

import

ant

to c

hec

k el

ectr

ical

equip

men

t use

d t

o a

id c

onditio

nin

g a

nd

trea

tmen

t pro

cess

es

5.1

3

clar

ify

the

import

ance

and leg

al si

gnific

ance

of

ques

tionin

g c

lients

to iden

tify

contr

a-in

dic

ations

to

hai

r an

d s

calp

ser

vice

s an

d o

f re

cord

ing c

lient

resp

onse

s

6

Know

bas

ic s

cien

ce f

or

sham

pooin

g,

conditio

nin

g

and t

reat

ing t

he

hai

r an

d

scal

p

6.1

des

crib

e th

e dir

ection in w

hic

h t

he

hai

r cu

ticl

e lie

s an

d its

im

port

ance

when

dis

enta

nglin

g w

et h

air

6.2

des

crib

e how

to iden

tify

hai

r an

d s

calp

conditio

ns

and t

hei

r ca

use

s

6.3

des

crib

e how

and w

hy

contr

a-i

ndic

atio

ns

can a

ffec

t th

e sc

alp m

assa

ge

serv

ice

6.4

des

crib

e how

sham

poo a

nd w

ate

r act

toget

her

to

clea

nse

the

hai

r

6.5

des

crib

e how

the

pH

val

ue

of th

e pro

duct

s use

d

affe

cts

the

curr

ent

stat

e of th

e hai

r

6.6

des

crib

e th

e ef

fect

s of w

ater

tem

per

ature

on t

he

scal

p a

nd s

truct

ure

of th

e hai

r

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

40

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

6.7

des

crib

e how

the

‘build

up’ of pro

duct

s ca

n a

ffec

t th

e hai

r, s

calp

and t

he

effe

ctiv

enes

s of oth

er

serv

ices

6.8

co

mpare

how

the

form

ula

tions

of

sham

poos

and

conditio

nin

g p

roduct

s va

ry t

o s

uit d

iffe

rent

hair

co

nditio

ns

6.9

des

crib

e how

hea

t af

fect

s th

e hai

r during t

he

conditio

nin

g t

reatm

ent

6.1

0

des

crib

e how

sham

poos

and c

onditio

nin

g p

roduct

s af

fect

the

hai

r an

d s

calp

6.1

1

outlin

e th

e purp

ose

and b

enef

its

of

scalp

mas

sage

7

Know

pro

duct

s, e

quip

men

t an

d t

hei

r use

7.1

des

crib

e ava

ilable

sham

pooin

g a

nd c

onditio

nin

g

pro

duct

s and e

quip

men

t

7.2

outlin

e th

e im

port

ance

of fo

llow

ing m

anufa

cture

rs’

inst

ruct

ions

when

usi

ng s

ham

pooin

g a

nd

conditio

nin

g p

roduct

s in

the

salo

n

7.3

des

crib

e w

hen

and h

ow

to u

se s

ham

poos

and

conditio

nin

g p

roduct

s to

tre

at d

iffe

rent

hai

r an

d

scal

p c

onditio

ns

7.4

st

ate

when

the

sham

pooin

g p

roce

ss s

hould

be

repea

ted

7.5

des

crib

e th

e co

nse

quen

ces

of usi

ng inco

rrec

t sh

ampooin

g a

nd c

onditio

nin

g p

roduct

s

7.6

des

crib

e how

to u

se e

quip

men

t during c

onditio

nin

g

and t

reat

men

t pro

cess

es

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

41

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

8

Know

sham

pooin

g,

conditio

nin

g a

nd

trea

tmen

t te

chniq

ues

8.1

des

crib

e th

e use

of ro

tary

, ef

fleu

rage

and

pet

riss

age

mas

sage

tech

niq

ues

when

sham

pooin

g

and c

onditio

nin

g d

iffe

rent

hair len

gth

s an

d d

ensi

ties

8.2

des

crib

e w

hen

and h

ow

to a

pply

conditio

nin

g

pro

duct

s

8.3

outlin

e th

e im

port

ance

of re

movi

ng c

onditio

nin

g

pro

duct

s

8.4

outlin

e th

e im

port

ance

of

rem

ovi

ng e

xces

s w

ate

r fr

om

the

hair a

t th

e en

d o

f th

e se

rvic

e

8.5

outlin

e th

e im

port

ance

of de-

tanglin

g t

he

hai

r fr

om

poin

t to

root

8.6

outlin

e th

e im

port

ance

of usi

ng s

ham

poos

and

conditio

nin

g p

roduct

s co

st e

ffec

tive

ly

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

42

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

9

Know

how

to

com

munic

ate

and p

rovi

de

afte

rcar

e advi

ce f

or

clie

nts

9.1

des

crib

e how

to g

ive

advi

ce a

nd r

ecom

men

dat

ions

to c

lients

9.2

des

crib

e how

to u

se c

om

bs

and b

rush

es fro

m p

oin

t to

root

9.3

des

crib

e how

oft

en t

o s

ham

poo,

conditio

n a

nd t

reat

th

e hai

r, a

ccord

ing t

o h

air

and s

calp

conditio

n a

nd

lifes

tyle

9.4

des

crib

e ben

efic

ial and u

nsu

itable

pro

duct

s fo

r cl

ient

hom

e use

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


43

Unit 5: Change Hair Colour

Unit code: GH9


QCF level: 2

Credit value: 11


Unit summary

This is a job ready unit which is competency based. This unit is about changing hair colour using semi-permanent, quasi-permanent, permanent and lightening products. This unit covers the ability to colour a full head, regrowth and the creation of highlight and lowlight effects. The ability to take into account a variety of factors and any contra-indications is required.




2 The learner must practically demonstrate in their everyday work that they have met the standard for changing hair colour.

3 The assessor will observe the learner’s performance on at least seven occasions, each on different clients. These observations must include:

– one regrowth application of permanent colour

– one full head application of permanent colour

– two applications of woven highlights and/or lowlights. One of these must be carried out on a full head.


– used three of the four* types of products:

a semi-permanent

b quasi-permanent

c permanent

d lighteners

– questioned clients on all the areas of contra-indications:

a history of previous allergic reaction to colouring products

b other known allergies


44

c skin disorders

d incompatible products

e medical advice or instructions

f evident hair damage

– carried out all the tests:

a skin

b incompatibility

c porosity

d elasticity

e colour test

– taken into account all the factors:

a temperature

b existing colour of hair

c percentage of white hair

d test results

e strength of hydrogen peroxide

f hair porosity

g hair length

h hair density

i skin tone

– used all the colour application techniques:

a full head application of quasi-permanent

b regrowth application of permanent colour

c full head application of permanent colour

d pulled through highlights and/or lowlights covering at least 20% of the head

e woven highlights and/or lowlights

– given all the types of advice:

a suitable aftercare products and their use

b how lifestyle can affect durability of colour

c use of heated styling equipment

d time interval between services.



45

5 It is likely most evidence of the learners performance will be gathered from the observations made by the assessor but they may be required to produce other evidence to support their performance if the assessor has not been present.


The assessment and quality assurance requirement for this qualification/unit provides evidence towards Assessor and Verifier units.



N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

46

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to u

se s

afe

and

effe

ctiv

e m

ethods

of

work

ing w

hen

colo

uring

and lig

hte

nin

g h

air

1.1

pro

tect

the

clie

nt’s

cloth

ing,

skin

and h

air

effe

ctiv

ely

thro

ughout

the

serv

ice

1.2

p

osi

tion t

he

clie

nt

to m

eet

the

nee

ds

of th

e se

rvic

e w

ithout

causi

ng d

isco

mfo

rt

1.3

ke

ep t

he

work

are

a c

lean

and t

idy

thro

ughout

the

serv

ice

1.4

re

move

wast

e im

med

iate

ly a

t th

e en

d o

f th

e se

rvic

e

1.5

use

work

ing m

ethods

that

–

min

imis

e th

e w

asta

ge

of pro

duct

s

–

min

imis

e th

e ri

sk o

f cr

oss

-infe

ctio

n

–

mak

e ef

fect

ive

use

of

the

work

ing t

ime

–

ensu

re t

he

use

of

clea

n r

esourc

es

–

min

imis

e th

e risk

of

har

m o

r in

jury

to

them

selv

es a

nd o

ther

s

1.6

m

ainta

in p

erso

nal st

andar

ds

of

hea

lth a

nd h

ygie

ne

whic

h m

inim

ise

the

risk

of

cross

-infe

ctio

n,

infe

stat

ion a

nd o

ffen

ce t

o c

lients

and c

olle

agues

1.7

use

pro

duct

s an

d e

quip

men

t id

entified

as

a r

esult o

f co

nsu

ltat

ion w

ith t

he

clie

nt

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

47

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1.8

id

entify

and r

eport

pro

mptly

any

pro

duct

s th

at n

eed

ord

erin

g t

o t

he

rele

vant

per

son(s

)

1.9

co

mple

te t

he

serv

ice

within

a c

om

mer

cial

ly v

iable

tim

e

1.1

0

com

ple

te c

lient

reco

rds

acc

ura

tely

2

Be

able

to p

repar

e fo

r co

louring a

nd lig

hte

nin

g

serv

ices

2.1

id

entify

any

contr

a-i

ndic

atio

ns

to c

olo

uri

ng a

nd/o

r lig

hte

nin

g s

ervi

ces

by

ques

tionin

g t

he

clie

nt

and

reco

rdin

g t

he

resp

onse

s acc

ura

tely

2.2

co

nduct

the

nec

essa

ry t

ests

follo

win

g

man

ufa

cture

rs’ in

stru

ctio

ns

and r

ecognis

ed indust

ry

pro

cedure

s

2.3

re

cord

the

outc

om

es o

f te

sts

acc

ura

tely

on t

he

clie

nt’s

reco

rd c

ard

2.4

se

ek a

ssis

tance

fro

m t

he

rele

vant

per

son(s

) w

hen

co

ntr

a-i

ndic

atio

ns

and/o

r re

actions

to t

ests

cau

se

doubts

as

to t

he

suitab

ility

of th

e se

rvic

e fo

r th

e cl

ient

2.5

re

com

men

d a

ser

vice

bas

ed o

n a

n a

ccura

te

eval

uat

ion o

f th

e cl

ient’s

hai

r an

d its

pote

ntial

to

achie

ve t

he

effe

ct r

equired

and info

rm t

he

clie

nt

of

the

likel

y co

st,

dura

tion a

nd e

xpec

ted o

utc

om

e of

the

serv

ice

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

48

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

2.6

se

lect

pro

duct

s, t

ools

and e

quip

men

t bas

ed o

n t

he

resu

lts

of

nec

essa

ry t

ests

, co

nsu

ltat

ion w

ith t

he

clie

nt

and r

elev

ant

fact

ors

influen

cing t

he

serv

ice

2.7

pre

par

e m

ater

ials

and p

roduct

s to

mee

t th

e ap

plic

atio

n r

equirem

ents

and m

anufa

cture

rs’

inst

ruct

ions

3

Be

able

to c

olo

ur

and

lighte

n h

air

3.1

co

nfirm

the

des

ired

effec

t w

ith t

he

clie

nt

prior

to

the

applic

ation o

f pro

duct

s

3.2

se

ctio

n t

he

hai

r cl

eanly

and e

venly

to a

ssis

t th

e ac

cura

te a

pplic

atio

n o

f pro

duct

s

3.3

ap

ply

pro

duct

s ac

cura

tely

taki

ng into

acc

ount

rele

vant

fact

ors

influen

cing t

he

serv

ice

3.4

use

colo

ur

applic

atio

n t

echniq

ues

suitab

le f

or

ach

ievi

ng t

he

des

ired

look

and f

ollo

win

g

man

ufa

cture

rs’ in

stru

ctio

ns

3.5

tim

e th

e dev

elopm

ent

of pro

duct

s fo

llow

ing

man

ufa

cture

rs’ in

stru

ctio

ns

3.6

co

nfirm

the

required

res

ult h

as

bee

n a

chie

ved b

y co

nduct

ing s

tran

d t

ests

at

suitable

tim

es

thro

ughout

the

pro

cess

3.7

m

assa

ge

the

hai

r an

d s

calp

to e

muls

ify

the

colo

ur

prior

to r

emova

l, follo

win

g m

anufa

cture

rs’

inst

ruct

ions

3.8

le

ave

the

hair a

nd s

calp

fre

e of

pro

duct

s and

mat

eria

ls a

fter

the

des

ired

effec

t is

ach

ieve

d

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

49

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

3.9

id

entify

any

pro

ble

ms

during t

he

serv

ice

and

reso

lve

them

within

the

limits

of ow

n a

uth

ority

3.1

0

refe

r pro

ble

ms

whic

h c

annot

be

reso

lved

pro

mptly

to t

he

rele

vant

per

sons(

s)

3.1

1

achie

ve t

he

des

ired

effec

t to

the

satisf

action o

f th

e cl

ient

3.1

2

giv

e th

e cl

ient

suitab

le a

fter

care

advi

ce o

n t

he

mai

nte

nan

ce o

f th

e hai

r co

lour

4

Under

stan

d s

alo

n a

nd

legal

req

uirem

ents

4.1

des

crib

e th

e sa

lon's

req

uirem

ents

for

clie

nt

pre

par

ation

4.2

st

ate

the

salo

n’s

exp

ecte

d s

ervi

ce t

imes

for

basi

c co

louring w

ork

4.3

des

crib

e how

to c

om

ple

te c

lient

reco

rds

effe

ctiv

ely

4.4

st

ate

the

salo

n’s

and leg

al r

equirem

ents

for

dis

posa

l of

was

te m

ate

rial

s

4.5

outlin

e th

e lim

its

of ow

n a

uth

ori

ty f

or

reso

lvin

g

colo

uring a

nd lig

hte

nin

g p

roble

ms

4.6

st

ate

the

per

son t

o w

hom

pro

ble

ms

that

can

not

be

reso

lved

should

be

report

ed t

o

4.7

ex

pla

in o

wn r

esponsi

bili

ties

under

curr

ent

Dat

a Pr

ote

ctio

n leg

isla

tion

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

50

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4.8

outlin

e ow

n r

esponsi

bili

ties

under

the

curr

ent

Ele

ctri

city

at

Work

Reg

ula

tions.

4.9

des

crib

e ow

n r

esponsi

bili

ties

under

the

curr

ent

Contr

ol of

Subst

ance

s H

azar

dous

to H

ealth

Reg

ula

tions

in r

elat

ion t

o t

he

use

of co

louring a

nd

lighte

nin

g p

roduct

s

5

Under

stan

d h

ow

to w

ork

sa

fely

, ef

fect

ivel

y an

d

hyg

ienic

ally

when

co

louring h

air

5.1

des

crib

e co

nta

ct d

erm

atitis

and h

ow

to a

void

dev

elopin

g it

whils

t ca

rryi

ng o

ut

colo

uring s

ervi

ces

5.2

lis

t th

e pro

tect

ive

equip

men

t th

at

should

be

avai

lable

5.3

ex

pla

in w

hy

it is

import

ant

to u

se p

erso

nal

pro

tect

ive

equip

men

t

5.4

ex

pla

in h

ow

the

posi

tion o

f th

e cl

ient

and

them

selv

es c

an a

ffec

t th

e des

ired

outc

om

e an

d

reduce

fatigue

and t

he

risk

of in

jury

5.5

st

ate

why

it is

import

ant

to p

osi

tion t

ools

and

equip

men

t fo

r ea

se o

f use

5.6

outlin

e th

e dan

ger

s ass

oci

ated

with t

he

inhal

atio

n

of pow

der

lig

hte

ner

s

5.7

des

crib

e th

e pre

cautions

that

must

be

take

n w

hen

usi

ng p

ow

der

and o

ther

lig

hte

ner

s

5.8

st

ate

why

it is

import

ant

to k

eep t

he

work

are

a

clea

n a

nd t

idy

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

51

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

5.9

des

crib

e m

ethods

of

work

ing s

afe

ly a

nd h

ygie

nic

ally

an

d w

hic

h m

inim

ise

the

risk

of

cross

-infe

ctio

n a

nd

cross

-infe

stat

ion

5.1

0

expla

in t

he

import

ance

of m

ain

tain

ing p

erso

nal

hyg

iene

5.1

1

expla

in w

hy

it is

import

ant

to c

hec

k el

ectr

ical

eq

uip

men

t use

d t

o a

id t

he

colo

uring a

nd lig

hte

nin

g

pro

cess

5.1

2

com

pare

the

met

hods

of

clea

nin

g,

dis

infe

ctin

g a

nd

ster

ilisa

tion u

sed in s

alons

5.1

3

expla

in t

he

import

ance

of id

entify

ing a

ny

contr

a-in

dic

ations

to c

olo

uring a

nd o

r lig

hte

nin

g s

ervi

ces

5.1

4

expla

in w

hy

it is

import

ant

to r

ecord

clie

nt

resp

onse

s to

ques

tionin

g a

nd t

he

legal

sig

nific

ance

of ques

tionin

g a

nd r

ecord

ing o

f cl

ient's

resp

onse

s

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

52

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

6

Under

stan

d t

he

purp

ose

of

colo

ur

test

s an

d t

he

test

ing p

roce

dure

s

6.1

des

crib

e th

e ty

pes

and p

urp

ose

s of te

sts

for

hai

r co

louring

6.2

ex

pla

in t

he

import

ance

of fo

llow

ing m

anufa

cture

rs’

inst

ruct

ions

for

skin

tes

ting

6.3

des

crib

e w

hen

and h

ow

tes

ts s

hould

be

carr

ied o

ut

and t

he

expec

ted r

esults

6.4

ex

pla

in h

ow

the

resu

lts

of

test

s ca

n influen

ce t

he

colo

uring a

nd lig

hte

nin

g s

ervi

ce

6.5

ex

pla

in t

he

pote

ntial

conse

quen

ces

of fa

iling t

o

carr

y out

test

s

6.6

outlin

e th

e co

urs

es o

f ac

tion t

o t

ake

in t

he

even

t of

adve

rse

reac

tions

to t

ests

(eg

what

typ

e of

reac

tions

that

must

rep

ort

ed t

o a

noth

er,

more

se

nio

r peo

ple

)

6.7

ex

pla

in w

hy

it is

import

ant

to r

ecord

tes

t re

sults

7

Under

stan

d t

he

bas

ic

scie

nce

for

colo

uring a

nd

lighte

nin

g s

ervi

ces

7.1

des

crib

e th

e princi

ple

s of

colo

ur

sele

ctio

n,

incl

udin

g

the

Inte

rnat

ional

Colo

ur

Char

t (I

CC)

7.2

des

crib

e how

the

natu

ral pig

men

t w

ithin

hair a

ffec

ts

the

choic

e of

colo

ur

and c

olo

uri

ng p

roduct

s an

d t

he

poss

ible

nee

d t

o p

re-l

ighte

n

7.3

co

mpare

the

effe

ct o

f diffe

rent

colo

uring a

nd

lighte

nin

g p

roduct

s on t

he

hair s

truct

ure

7.4

ex

pla

in h

ow

the

diffe

rent

stre

ngth

s of hyd

rogen

per

oxi

de

influen

ce c

olo

uring a

nd lig

hte

nin

g

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

53

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

7.5

des

crib

e how

poro

sity

lev

els

can a

ffec

t th

e ch

oic

e an

d a

pplic

atio

n o

f pro

duct

s an

d t

he

resu

lts

of th

e co

louring p

roce

ss

7.6

outlin

e how

the

fact

ors

can

aff

ect

the

choic

e of

colo

uring a

nd lig

hte

nin

g p

roduct

s an

d a

pplic

atio

n

tech

niq

ues

7.7

ex

pla

in t

he

effe

cts

of

tem

per

ature

on t

he

applic

atio

n a

nd d

evel

opm

ent

of

colo

uring a

nd

lighte

nin

g p

roduct

s

7.8

des

crib

e how

to d

ilute

hyd

rogen

per

oxi

de

to f

orm

diffe

rent

stre

ngth

s of

solu

tions

7.9

ex

pla

in t

he

import

ance

of re

storing t

he

hai

r’s

pH

bal

ance

aft

er t

he

colo

uring a

nd lig

hte

nin

g p

roce

ss

7.1

0

expla

in w

hy

it is

import

ant

to a

void

dis

turb

ing

area

s st

ill p

roce

ssin

g w

hen

rem

ovi

ng p

roduct

s fr

om

dev

eloped

are

as

7.1

1

expla

in w

hy

it is

import

ant

to e

muls

ify

colo

ur

pri

or

to r

emova

l

7.1

2

expla

in w

hy

it is

import

ant

to lea

ve t

he

hai

r an

d

scal

p f

ree

of

colo

uring a

nd lig

hte

nin

g p

roduct

s

7.1

3

des

crib

e how

and w

hy

contr

a-in

dic

atio

ns

can a

ffec

t th

e del

iver

y of

colo

uri

ng s

ervi

ces

to c

lients

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

54

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

8

Under

stan

d c

olo

uring

pro

duct

s, e

quip

men

t an

d

thei

r use

8.1

outlin

e th

e ty

pes

of co

louring a

nd lig

hte

nin

g

pro

duct

s ava

ilable

, in

cludin

g t

empora

ry c

olo

urs

8.2

ex

pla

in t

he

import

ance

of fo

llow

ing m

anufa

cture

rs’

inst

ruct

ions

for

the

use

of

spec

ific

colo

uri

ng a

nd

lighte

nin

g p

roduct

s in

the

salo

n

8.3

des

crib

e how

to a

ccura

tely

mea

sure

and m

ix c

olo

ur

and lig

hte

nin

g p

roduct

s

8.4

lis

t th

e ty

pes

of

tools

, m

ater

ials

and e

quip

men

t use

d f

or

hig

hlig

hting a

nd low

lighting h

air

8.5

des

crib

e w

hen

and h

ow

sham

poos

and c

onditio

ner

s sh

ould

be

use

d w

hen

colo

uring a

nd lig

hte

nin

g h

air

8.6

st

ate

the

import

ance

of

usi

ng p

roduct

s ec

onom

ically

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

55

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

9

Under

stan

d c

olo

uring

tech

niq

ues

9.1

ex

pla

in t

he

import

ance

of

sect

ionin

g h

air

acc

ura

tely

w

hen

colo

uring a

nd lig

hte

nin

g

9.2

des

crib

e th

e m

ethods

of ap

ply

ing a

nd r

emovi

ng

colo

uring a

nd lig

hte

nin

g p

roduct

s

9.3

des

crib

e te

chniq

ues

for

hig

hlig

hting a

nd low

lighting

hai

r

9.4

des

crib

e w

hen

to u

se t

he

diffe

rent

types

of

lighte

ner

s an

d t

oner

s av

aila

ble

9.5

des

crib

e th

e fa

ctors

that

must

be

take

n into

ac

count

to judge

the

quan

tity

of

hai

r to

be

wove

n

to a

chie

ve a

bal

ance

d look

9.6

des

crib

e how

to h

andle

the

hair w

hen

wea

ving t

o

mai

nta

in a

n e

ven t

ensi

on a

nd t

o s

ecure

the

mat

eria

ls t

o p

reve

nt

seep

age

9.7

des

crib

e th

e ty

pes

and c

ause

s of co

louring a

nd

lighte

nin

g p

roble

ms

that

may

occ

ur

during

pro

cess

ing (

eg s

kin s

tain

ing,

det

erio

ration o

f hai

r co

nditio

n a

nd p

roduct

see

pag

e)

9.8

outlin

e w

ays

of

reso

lvin

g s

imple

colo

uri

ng a

nd

lighte

nin

g p

roble

ms

that

may

occ

ur

during

pro

cess

ing

9.9

st

ate

the

pote

ntial ri

sks

of usi

ng lig

hte

nin

g p

roduct

s on p

revi

ousl

y ch

emic

ally

tre

ate

d h

air

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

56

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

10

Under

stan

d t

he

afte

rcar

e ad

vice

to p

rovi

de

clie

nts

10.1

id

entify

pro

duct

s fo

r af

terc

are

use

that

will

ben

efit

the

clie

nt

and t

hose

to a

void

and w

hy

10.2

ex

pla

in h

ow

the

continual

use

of

hea

ted e

quip

men

t ca

n a

ffec

t th

e hai

r co

lour

10.3

st

ate

the

reco

mm

ended

tim

e in

terv

als

bet

wee

n

colo

uring a

nd o

ther

ser

vice

s

10.4

des

crib

e how

lifes

tyle

can

aff

ect

colo

ur

choic

e an

d

the

mai

nte

nan

ce o

f co

lour

10.5

ex

pla

in h

ow

to g

ive

effe

ctiv

e aft

erca

re a

dvi

ce a

nd

reco

mm

endat

ions

to c

lients

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


57

Unit 6: Style and Finish Hair

Unit code: GH10

Unit reference number: F/600/1002

QCF level: 2

Credit value: 6


Unit summary

This is a job ready unit which is competency based, covering both skills and knowledge. This unit is about styling hair using blow drying and finger drying techniques. Finishing hair using heated styling equipment is also required. A high degree of manual dexterity will be required.




2 The learner must practically demonstrate in their everyday work that they have met the standard for styling and finishing hair.

3 The assessor will observe the learner’s performance on at least three occasions, each on different clients, which must include:

– blow drying with a brush to create volume

– blow drying with a round brush to create curl

– straightening and smoothing with a brush

– use of heated styling equipment.


– used four out of the seven* products:

a heat protectors

b sprays

c mousse

d creams

e gels

f lotions

g serums


58

– used all the types of heated styling equipment:

a straighteners

b tongs

– styled all types of hair:

a curly

b straight

c above shoulder length

d below shoulder length

e one length

f layered


a hair cut

b hair growth patterns

c hair elasticity

d head and face shape

e hair texture

f hair length

g hair density

– used all the blow drying tools and equipment:

a hand dryer

b round brush

c flat brush

d diffuser

e nozzle

– produced all the blow dry finishes:

a straightening

b smoothing

c creating volume

d creating movement

e creating curl



b safe use of heated styling equipment and hand dryers

c how to recreate and maintain the style.



59

5 It is likely most evidence of the learner’s performance will be gathered from the observations made by the assessor but they may be required to produce other evidence to support their performance if the assessor has not been present.




N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

60

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to u

se s

afe

and

effe

ctiv

e m

ethods

of

work

ing w

hen

sty

ling a

nd

finis

hin

g h

air

1.1

pro

tect

the

clie

nt’s

cloth

ing t

hro

ughout

the

serv

ice

1.2

w

ear

per

sonal

pro

tect

ive

equip

men

t, if re

quired

1.3

ke

ep w

ork

are

a cl

ean a

nd t

idy

thro

ughout

the

serv

ice

1.4

use

work

ing m

ethods

that

–

min

imis

e th

e risk

of

dam

age

to t

ools

and

equip

men

t

–

min

imis

e th

e ri

sk o

f cr

oss

-infe

ctio

n

–

min

imis

e th

e w

asta

ge

of pro

duct

s

–

mak

e ef

fect

ive

use

of

work

ing t

ime

–

ensu

re t

he

use

of

clea

n r

esourc

es

–

min

imis

e har

m o

r in

jury

to s

elf

and o

ther

s

1.5

m

ainta

in p

erso

nal st

andar

ds

of

hea

lth a

nd h

ygie

ne

to m

inim

ise

the

risk

of

cross

-infe

ctio

n,

infe

stat

ion

and o

ffen

ce t

o c

lients

and c

olle

agues

1.6

co

mple

te t

he

styl

ing a

nd f

inis

hin

g s

ervi

ces

within

a

com

mer

cially

via

ble

tim

e.

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

61

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

2

Be

able

to b

low

dry

hai

r in

to s

hap

e 2.1

co

nsu

lt w

ith t

he

clie

nt

to c

onfirm

the

look

agre

ed a

t co

nsu

ltat

ion p

rior

to a

nd d

uring s

tylin

g

2.2

ap

ply

suitable

pro

duct

s, a

s re

quired

, fo

llow

ing

man

ufa

cture

rs’ in

stru

ctio

n

2.3

co

ntr

ol th

e st

ylin

g t

ools

to m

inim

ise

the

risk

of

dam

age

to t

he

hair,

clie

nt

dis

com

fort

and t

o

achie

ve t

he

des

ired

look

2.4

ta

ke m

eshes

of hair w

hic

h s

uit t

he

size

of

the

styl

ing t

ools

2.5

m

ainta

in a

n e

ven t

ensi

on t

hro

ughout

the

styl

ing

pro

cess

2.6

ke

ep t

he

hai

r dam

p t

hro

ughout

the

styl

ing p

roce

ss

2.7

co

ntr

ol th

e hai

r during t

he

styl

ing p

roce

ss,

taki

ng

acco

unt

of

influen

cing fact

ors

.

3

Be

able

to f

inger

dry

hai

r in

to s

hap

e 3.1

co

nsu

lt w

ith t

he

clie

nt

to c

onfirm

the

look

agre

ed a

t co

nsu

ltat

ion p

rior

to a

nd d

uring s

tylin

g

3.2

ap

ply

suitable

pro

duct

s, a

s re

quired

, fo

llow

ing

man

ufa

cture

rs’ in

stru

ctio

ns

3.3

ke

ep t

he

hai

r dam

p t

hro

ughout

the

styl

ing p

roce

ss

3.4

co

ntr

ol th

e hai

r during t

he

finger

sty

ling p

roce

ss,

taki

ng a

ccount

of in

fluen

cing fac

tors

.

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

62

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4

Be

able

to f

inis

h t

he

hai

r 4.1

use

hea

ted s

tylin

g e

quip

men

t, w

hen

nec

essa

ry,

to

min

imis

e th

e risk

of

dam

age

to t

he

hair a

nd s

calp

, cl

ient

dis

com

fort

and t

o a

chie

ve t

he

des

ired

look

4.2

use

bac

k co

mbin

g a

nd b

ack

bru

shin

g t

echniq

ues

, w

hen

req

uired

, to

ach

ieve

the

des

ired

look

4.3

ap

ply

suitable

pro

duct

s, a

s re

quired

, fo

llow

ing

man

ufa

cture

rs’ in

stru

ctio

ns

4.4

co

ntr

ol th

e hai

r during t

he

finis

hin

g p

roce

ss,

taki

ng

acco

unt

of

influen

cing fact

ors

4.5

ac

hie

ve t

he

inte

nded

shap

e, d

irec

tion,

bal

ance

and

volu

me

agre

ed w

ith t

he

clie

nt

4.6

co

nfirm

the

clie

nt’s

satisf

action w

ith t

he

finis

hed

lo

ok

4.7

giv

e th

e cl

ient

suitab

le a

fter

care

advi

ce o

n t

he

mai

nte

nan

ce o

f th

eir

styl

e an

d h

air

conditio

n.

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

63

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

5

Know

sal

on a

nd leg

al

requirem

ents

5.1

des

crib

e th

e sa

lon's

req

uirem

ents

for

clie

nt

pre

par

ation

5.2

des

crib

e th

e sa

lon's

exp

ecte

d s

ervi

ce t

imes

for

styl

ing a

nd fin

ishin

g h

air

5.3

des

crib

e ow

n r

esponsi

bili

ties

under

the

curr

ent

Contr

ol of

Subst

ance

s H

azar

dous

to H

ealth

Reg

ula

tions

in r

elat

ion t

o t

he

use

of pro

duct

s fo

r st

ylin

g a

nd fin

ishin

g h

air

5.4

des

crib

e ow

n r

esponsi

bili

ties

under

the

curr

ent

Ele

ctri

city

at

Work

Reg

ula

tions.

6

Under

stan

d h

ow

to w

ork

sa

fely

, ef

fect

ivel

y an

d

hyg

ienic

ally

when

sty

ling

6.1

des

crib

e co

nta

ct d

erm

atitis

and h

ow

to a

void

dev

elopin

g it

whils

t ca

rryi

ng o

ut

styl

ing a

nd

finis

hin

g s

ervi

ces

6.2

id

entify

the

pro

tect

ive

cloth

ing t

hat

should

be

avai

lable

for

clie

nts

6.3

ex

pla

in t

he

per

sonal

pro

tect

ive

equip

men

t av

aila

ble

, w

hen

and w

hy

it s

hould

be

worn

6.4

des

crib

e how

the

posi

tion o

f th

e cl

ient

and

them

selv

es c

an a

ffec

t th

e des

ired

outc

om

e, r

educe

fa

tigue

and t

he

risk

of in

jury

6.5

id

entify

the

safe

ty c

onsi

der

atio

ns

whic

h m

ust

be

take

n into

acc

ount

when

sty

ling a

nd f

inis

hin

g h

air

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

64

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

6.6

ex

pla

in w

hy

it is

import

ant

to c

hec

k fo

r in

fest

atio

n

and a

void

cro

ss-i

nfe

ctio

n

6.7

ex

pla

in w

hy

it is

import

ant

to k

eep t

he

work

are

a cl

ean a

nd t

idy

6.8

des

crib

e th

e m

ethods

of cl

eanin

g,

dis

infe

ctin

g

and/o

r st

erili

sation u

sed in s

alons

6.9

ex

pla

in t

he

import

ance

of posi

tionin

g e

quip

men

t fo

r ea

se o

f use

6.1

0

des

crib

e m

ethods

of

work

ing s

afe

ly a

nd h

ygie

nic

ally

an

d w

hic

h m

inim

ise

the

risk

of

cross

-infe

ctio

n a

nd

cross

-infe

stat

ion

6.1

1

expla

in t

he

import

ance

of per

sonal

hyg

iene

6.1

2

expla

in w

hy

it is

import

ant

to c

hec

k el

ectr

ical

eq

uip

men

t use

d t

o a

id t

he

styl

ing a

nd f

inis

hin

g

pro

cess

6.1

3

expla

in t

he

import

ance

of usi

ng p

roduct

s ec

onom

ically

6.1

4

expla

in t

he

reaso

ns

why

tools

and h

eate

d s

tylin

g

equip

men

t sh

ould

be

kept

free

fro

m e

xces

s oils

and

pro

duct

build

up.

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

65

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

7

Under

stan

d t

he

effe

ct o

f st

ylin

g a

nd fin

ishin

g

tech

niq

ues

on t

he

hair

7.1

des

crib

e th

e ef

fect

s of hum

idity

on h

air

7.2

ex

pla

in t

he

phys

ical

eff

ects

of th

e blo

w d

ryin

g,

finger

dry

ing a

nd h

eate

d s

tylin

g p

roce

sses

on t

he

hai

r st

ruct

ure

7.3

ex

pla

in h

ow

the

inco

rrec

t ap

plic

atio

n o

f hea

t ca

n

affe

ct t

he

hai

r an

d s

calp

7.4

ex

pla

in w

hy

hai

r sh

ould

be

allo

wed

to c

ool prior

to

finis

hin

g

7.5

ex

pla

in w

hy

hai

r sh

ould

be

kept

dam

p d

uring t

he

blo

w d

ryin

g a

nd f

inger

dry

ing p

roce

sses

7.6

ex

pla

in h

ow

hea

t pro

tect

ors

act

to p

rote

ct t

he

hair.

8

Under

stan

d h

ow

to u

se

pro

duct

s and e

quip

men

t to

sty

le a

nd fin

ish h

air

8.1

des

crib

e th

e pro

duct

s an

d e

quip

men

t ava

ilable

for

styl

ing a

nd fin

ishin

g h

air

8.2

ex

pla

in t

he

import

ance

of fo

llow

ing m

anufa

cture

rs’

inst

ruct

ions

on t

he

use

of

the

spec

ific

sty

ling a

nd

finis

hin

g p

roduct

s in

the

salo

n

8.3

des

crib

e w

hy

and h

ow

to u

se t

he

diffe

rent

types

of

–

styl

ing b

rush

es w

hen

blo

w d

ryin

g

–

atta

chm

ents

when

blo

w d

ryin

g

–

hea

ted s

tylin

g e

quip

men

t w

hen

sty

ling a

nd

finis

hin

g

–

pro

duct

s and w

hen

to a

pply

them

.

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

66

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

9

Under

stan

d b

low

dry

ing

and s

tylin

g t

echniq

ues

and

met

hods

9.1

des

crib

e cu

rren

t te

chniq

ues

for

blo

w d

ryin

g,

finger

dry

ing a

nd fin

ishin

g h

air

9.2

des

crib

e how

diffe

rent

fact

ors

affec

t th

e st

ylin

g

pro

cess

and t

he

finis

hed

look

9.3

des

crib

e how

the

finis

hed

res

ult o

f blo

w d

ryin

g is

affe

cted

by:

–

tensi

on

–

size

of hai

r m

esh

–

size

of bru

sh

–

the

angle

at

whic

h t

he

bru

sh is

hel

d

–

not

allo

win

g t

he

hai

r to

cool bef

ore

rem

ovi

ng t

he

hai

r m

esh f

rom

the

bru

sh

9.4

ex

pla

in w

hy

the

direc

tion o

f th

e ai

r flow

when

dry

ing is

import

ant

to a

chie

ve t

he

des

ired

look

9.5

des

crib

e w

hy

hai

r nee

ds

to b

e se

ctio

ned

for

styl

ing

9.6

des

crib

e how

to c

arr

y out

the

styl

ing t

echniq

ues

9.7

ex

pla

in t

he

effe

cts

that

can

be

achie

ved b

y cu

rlin

g

on a

nd o

ff b

ase

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

67

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

10

Under

stan

d h

ow

to

com

munic

ate

with a

nd

pro

vide

afte

rcar

e ad

vice

to

clie

nts

10.1

des

crib

e th

e eq

uip

men

t an

d p

roduct

s fo

r hom

e use

th

at

will

ben

efit t

he

clie

nt

and t

hose

to a

void

and

why

10.2

des

crib

e th

e ad

vice

to g

ive

to c

lients

prior

to t

he

use

of hea

ted s

tylin

g e

quip

men

t at

hom

e

10.3

ex

pla

in h

ow

the

continual

use

of

hea

ted e

quip

men

t ca

n a

ffec

t th

e hai

r

10.4

ex

pla

in t

he

diffe

rent

way

s of m

ainta

inin

g a

sty

le

10.5

des

crib

e how

lifes

tyle

can

influen

ce t

he

choic

e of

styl

e

10.6

ex

pla

in h

ow

to g

ive

effe

ctiv

e aft

erca

re a

dvi

ce a

nd

reco

mm

endat

ions

to c

lients

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


68


69

Unit 7: Set and Dress Hair

Unit code: GH11

Unit reference number: Y/600/1216

QCF level: 2

Credit value: 6


Unit summary

This is a job ready qualification which is competency based, covering both skills and knowledge. This unit is about using a range of setting and dressing techniques to achieve a variety of different looks. The ability to work with a wide range of products and tools is required. A high degree of manual dexterity will be necessary.




2 The learner must practically demonstrate in their everyday work that they have met the standard for setting and dressing hair.

3 The assessor will observe the learner’s performance on at least three occasions which must include observation of a:

– curled effect

– smooth effect

– rolled effect.

At least one of the observations must be of a set using rollers secured with pins.


– used four out of the seven* products:

a setting lotions

b gel

c mousse

d serums

e creams


70

f sprays

g wax

– used all the types of tools and equipment:

a rollers

b combs

c pin curl clips

d brushes

e grips and pins

f heated rollers

g tongs

h straighteners

– used all the setting techniques:

a rollering

b spiral curling

c pin curling to give volume

d pin curling to give flat movement

– set all hair types:

a above shoulder length

b below shoulder length

– used all the sectioning and winding techniques:

a point to root

b root to point

c on base

d off base

e directional

f brick

– taken into account all factors:

a hair cut

b hair growth pattern

c hair length

d hair density

e head and face shape

f hair texture

g hair elasticity

h the occasion for which the style is required


71

– used all the dressing techniques and created all the effects:

a curls

b rolls

c smoothing

d back-combing

e back-brushing



b use of heated styling equipment







N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

72

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to u

se e

ffec

tive

an

d s

afe

work

ing m

ethods

when

set

ting a

nd d

ress

ing

hai

r

1.1

pro

tect

the

clie

nt’s

cloth

ing t

hro

ughout

the

serv

ice

1.2

use

per

sonal

pro

tect

ive

equip

men

t w

hen

req

uired

1.3

cl

ean a

nd t

idy

the

work

are

a th

roughout

the

serv

ice

1.4

posi

tion c

lient’s

and a

dopt

post

ure

s th

at m

inim

ise

fatigue,

dis

com

fort

and inju

ry r

isk

1.5

use

work

ing m

ethods

that

:

–

min

imis

e th

e w

asta

ge

of pro

duct

s

–

min

imis

e th

e risk

of

dam

age

to t

ools

and

equip

men

t

–

min

imis

e th

e ri

sk o

f cr

oss

-infe

ctio

n

–

mak

e ef

fect

ive

use

of

the

work

ing t

ime

–

ensu

re t

he

use

of

clea

n r

esourc

es

–

min

imis

e th

e risk

of

har

m o

r in

jury

to s

elf an

d

clie

nts

1.6

m

ainta

in p

erso

nal st

andar

ds

of

hea

lth a

nd h

ygie

ne

whic

h m

inim

ise

the

risk

of

cross

-infe

ctio

n,

infe

stat

ion a

nd o

ffen

ce t

o t

hei

r cl

ients

and

colle

agues

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

73

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1.7

use

saf

e and s

uitab

le t

ools

, eq

uip

men

t, t

echniq

ues

an

d p

roduct

s base

d o

n c

onsu

ltat

ion w

ith t

he

clie

nt

1.8

use

tes

ts t

o c

hec

k th

e te

mper

ature

of hea

ted

equip

men

t prior

to u

se a

nd c

ontinual

ly t

hro

ughout

the

serv

ice

1.9

cl

ean t

ools

and e

quip

men

t so

they

are

fre

e of

pro

duct

build

up

1.1

0

com

ple

te t

he

sett

ing a

nd d

ress

ing s

ervi

ce in a

co

mm

erci

ally

via

ble

tim

e

2

Be

able

to s

et h

air

2.1

co

nfirm

the

agre

ed look

with t

he

clie

nt

during

consu

ltat

ion p

rior

to c

om

men

cing t

he

cut

2.2

co

ntr

ol to

ols

and e

quip

men

t to

min

imis

e th

e ri

sk o

f dam

age

to t

he

hair a

nd s

calp

and c

lient

dis

com

fort

2.3

use

mes

hes

of hair w

hic

h s

uit t

he

size

of

the

tools

an

d e

quip

men

t

2.4

use

sec

tionin

g a

nd w

indin

g t

echniq

ues

to a

chie

ve

the

des

ired

look

2.5

se

cure

wound r

olle

rs s

o t

hey

sit o

n o

r off

bas

e to

m

eet

the

styl

e re

quirem

ents

2.6

m

ainta

in t

he

tensi

on t

hro

ughout

the

sett

ing p

roce

ss

2.7

m

ainta

in d

amp h

air

thro

ughout

the

sett

ing p

roce

ss,

when

req

uired

2.8

ap

ply

suitable

pro

duct

s acc

ord

ing t

o m

anufa

cture

rs’

inst

ruct

ions

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

74

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

2.9

co

ntr

ol th

e cl

ient’s

hai

r th

roughout

the

sett

ing

pro

cess

taki

ng a

ccount

of in

fluen

cing fact

ors

2.1

0

rem

ove

ite

ms

use

d for

sett

ing,

avo

idin

g d

isco

mfo

rt

to t

he

clie

nt

2.1

1

confirm

that

the

sett

ing t

echniq

ues

ach

ieve

the

des

ired

look.

3

Be

able

to d

ress

hair

3.1

re

move

all

sect

ion m

arks

fro

m t

he

clie

nt’s

hai

r

3.2

use

hea

ted e

quip

men

t at

the

corr

ect

tem

per

ature

fo

r th

e cl

ient’s

hai

r and t

he

des

ired

look

3.3

co

ntr

ol to

ols

and e

quip

men

t to

min

imis

e th

e ri

sk o

f dam

age

to t

he

hair a

nd s

calp

and c

lient

dis

com

fort

3.4

se

cure

the

hai

r so

that

pin

s an

d g

rips

are

not

visi

ble

3.5

ap

ply

and u

se s

uitable

pro

duct

s ac

cord

ing t

o

man

ufa

cture

rs’ in

stru

ctio

ns

3.6

ch

eck

that

the

finis

hed

look

achie

ves

the

inte

nded

sh

ape,

direc

tion a

nd v

olu

me

agre

ed w

ith t

he

clie

nt,

ta

king a

ccount

of in

fluen

cing fac

tors

3.7

co

nfirm

the

clie

nt’s

satisf

action w

ith t

he

finis

hed

lo

ok

3.8

pro

vide

the

clie

nt

with s

uitab

le a

fter

care

advi

ce

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

75

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4

Know

sal

on a

nd leg

al

requirem

ents

4.1

des

crib

e th

e sa

lon's

req

uirem

ents

for

clie

nt

pre

par

ation

4.2

des

crib

e th

e sa

lon's

exp

ecte

d s

ervi

ce t

imes

for

cutt

ing h

air

4.3

st

ate

per

sonal

res

ponsi

bili

ties

under

curr

ent

regula

tions

in r

elat

ion t

o s

etting a

nd d

ress

ing

serv

ices

:

–

Contr

ol of

Subst

ance

s H

azar

dous

to H

ealth

Reg

ula

tions

–

Ele

ctri

city

at

Work

Reg

ula

tions

5

Know

how

to w

ork

saf

ely,

ef

fect

ivel

y an

d

hyg

ienic

ally

when

set

ting

and d

ress

ing h

air

5.1

outlin

e th

e ty

pes

of

per

sonal pro

tect

ive

equip

men

t av

aila

ble

for

clie

nts

and t

hem

selv

es a

nd its

im

port

ance

5.2

des

crib

e co

nta

ct d

erm

atitis

and h

ow

to a

void

dev

elopin

g it

during t

he

sett

ing a

nd d

ress

ing

serv

ice

5.3

des

crib

e how

ow

n a

nd c

lient

posi

tionin

g c

an a

ffec

t th

e des

ired

outc

om

e an

d r

educe

fat

igue

and inju

ry

risk

5.4

des

crib

e w

hy

it is

import

ant

to p

osi

tion t

ools

and

equip

men

t fo

r ea

se o

f use

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

76

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

5.5

outlin

e th

e sa

fety

consi

der

atio

ns

whic

h m

ust

be

take

n into

acc

ount

when

set

ting a

nd d

ress

ing h

air

5.6

des

crib

e w

hy

it is

import

ant

to k

eep t

he

work

are

a

clea

n a

nd t

idy

5.7

co

mpare

saf

e an

d h

ygie

nic

work

ing m

ethods

that

m

inim

ise

the

risk

of

cross

-infe

ctio

n a

nd c

ross

-in

fest

atio

n

5.8

des

crib

e th

e im

port

ance

of

per

sonal

hyg

iene

5.9

outlin

e th

e im

port

ance

of usi

ng p

roduct

s ec

onom

ically

5.1

0

stat

e w

hy

it is

import

ant

to c

hec

k el

ectr

ical

eq

uip

men

t use

d t

o a

id s

etting a

nd d

ress

ing

pro

cess

es

5.1

1

des

crib

e th

e re

aso

ns

why

tools

and e

quip

men

t sh

ould

be

kept

free

fro

m e

xces

s oils

, pro

duct

build

up a

nd h

air

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

77

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

6

Under

stan

d t

he

bas

ic

scie

nce

of

sett

ing a

nd

dre

ssin

g h

air

6.1

des

crib

e th

e ef

fect

s of hum

idity

on h

air

6.2

des

crib

e th

e phys

ical

eff

ects

of

sett

ing o

n h

air

stru

cture

6.3

ex

pla

in h

ow

the

inco

rrec

t ap

plic

atio

n o

f hea

t ca

n

affe

ct t

he

hai

r an

d s

calp

6.4

ex

pla

in w

hy

hai

r sh

ould

be

allo

wed

to c

ool prior

to

dre

ssin

g

6.5

ex

pla

in w

hy

hai

r sh

ould

be

kept

dam

p d

uring t

he

sett

ing p

roce

ss

6.6

ex

pla

in h

ow

hea

t pro

tect

ors

act

to p

rote

ct t

he

hair

7

Know

about

pro

duct

s,

equip

men

t an

d t

hei

r use

7.1

co

mpare

diffe

rent

types

of to

ols

, eq

uip

men

t an

d

pro

duct

s ava

ilable

for

sett

ing a

nd d

ress

ing

7.2

des

crib

e th

e im

port

ance

of

follo

win

g m

anufa

cture

rs’

inst

ruct

ions

for

sett

ing a

nd d

ress

ing p

roduct

s in

the

salo

n

7.3

des

crib

e th

e use

of diffe

rent

tools

, eq

uip

men

t an

d

pro

duct

s fo

r se

ttin

g a

nd d

ress

ing h

air

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

78

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

8

Know

about

sett

ing a

nd

dre

ssin

g t

echniq

ues

and

effe

cts

8.1

des

crib

e th

e use

of

curr

ent

tech

niq

ues

for

sett

ing

and d

ress

ing h

air

8.2

des

crib

e how

diffe

rent

fact

ors

affec

t th

e se

ttin

g a

nd

dre

ssin

g p

roce

sses

and t

he

finis

hed

look

8.3

co

mpare

the

use

the

diffe

rent

types

of

sect

ionin

g

and w

indin

g t

echniq

ues

8.4

des

crib

e w

hy

and h

ow

to u

se s

mooth

ing,

bac

k-co

mbin

g a

nd b

ack

-bru

shin

g t

echniq

ues

8.5

des

crib

e how

the

angle

of w

indin

g o

n a

nd o

ff b

ase

in

fluen

ces

the

volu

me

and d

irec

tion o

f th

e hai

r m

ove

men

t

8.6

des

crib

e w

hy

set

hair s

ections

nee

d t

o b

e bru

shed

out

thoro

ughly

8.7

des

crib

e m

ethods

of

han

dlin

g,

contr

olli

ng a

nd

secu

ring h

air

to a

chie

ve c

url

s and r

olls

9

Know

about

afte

rcar

e ad

vice

for

clie

nts

9.1

co

mpare

suitab

le a

nd u

nsu

itab

le p

roduct

s fo

r th

e cl

ient’s

hom

e use

and t

he

reas

ons

9.2

des

crib

e how

the

continual

use

of hea

ted

equip

men

t ca

n a

ffec

t th

e hair

9.3

des

crib

e th

e diffe

rent

way

s of m

ainta

inin

g a

sty

le

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

79

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


80


81

Unit 8: Cut Hair Using Basic Techniques

Unit code: GH12

Unit reference number: H/600/1039

QCF level: 2

Credit value: 8


Unit summary

This is a job ready qualification which is competency based. This unit is about creating a variety of basic looks for women using club cutting, freehand and scissors-over-comb techniques. The learner is required to use these techniques to produce one length above the shoulder, uniform layer, short graduation and long graduation looks on straight and curly hair.




2 The learner must practically demonstrate in their everyday work that they have met the standard for cutting a variety of looks on both hair types.

3 The assessor will observe the learners performance on at least eight occasions – two for each cutting look (fringes can be incorporated into any of the cutting looks). These looks must include:

– a one length above the shoulder, and

– a short graduation incorporating the use of scissor over comb.


– adapted their cutting techniques to take into account:

a hair density

b hair texture

c head and face shape

d hair growth patterns

e hair elasticity


82

– achieved all the looks:

a one length

b uniform layer

c short graduation

d long graduation

e with a fringe

– used all the cutting techniques:

a club cutting

b freehand

c scissors-over-comb

– cut all the hair types

a curly

b straight


a how to maintain their look

b time interval between services.


6 No mandatory written questions required for this unit.




N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

83

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to u

se s

afe

and

effe

ctiv

e m

ethods

of

work

ing w

hen

cutt

ing h

air

1.1

pro

tect

the

clie

nt’s

cloth

ing a

nd k

eep t

hei

r sk

in f

ree

of ex

cess

hai

r cu

ttin

gs

thro

ughout

the

serv

ice

1.2

ke

ep t

he

work

are

a c

lean

and t

idy

thro

ughout

the

serv

ice

1.3

re

move

wast

e im

med

iate

ly a

t th

e en

d o

f th

e se

rvic

e

1.4

use

work

ing m

ethods

that

–

min

imis

e th

e risk

of

dam

age

to t

ools

–

min

imis

e th

e ri

sk o

f cr

oss

-infe

ctio

n

–

mak

e ef

fect

ive

use

of

the

work

ing t

ime

–

ensu

re t

he

use

of

clea

n r

esourc

es

–

min

imis

e th

e risk

of

har

m o

r in

jury

to

them

selv

es a

nd o

ther

s

1.5

m

ainta

in p

erso

nal st

andar

ds

of

hea

lth a

nd h

ygie

ne

whic

h m

inim

ise

the

risk

of

cross

-infe

ctio

n,

infe

stat

ion a

nd o

ffen

ce t

o c

lients

and c

olle

agues

1.6

co

mple

te t

he

serv

ice

within

a c

om

mer

cial

ly v

iable

tim

e

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

84

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

2

Be

able

to u

se h

air

cutt

ing

tech

niq

ues

to a

chie

ve a

va

riet

y of lo

oks

2.1

es

tablis

h t

he

fact

ors

lik

ely

to influen

ce t

he

serv

ice

2.2

co

nfirm

the

clie

nt’s

satisf

action w

ith t

he

agre

ed

look

at c

onsu

ltat

ion,

during a

nd o

n c

om

ple

tion o

f th

e se

rvic

e

2.3

es

tablis

h a

nd follo

w t

he

cutt

ing g

uid

elin

e(s)

ac

cura

tely

to a

chie

ve t

he

required

look

2.4

co

ntr

ol to

ols

to m

inim

ise

the

risk

of

dam

age

to t

he

hai

r an

d s

calp

, cl

ient

dis

com

fort

and t

o a

chie

ve t

he

des

ired

look

2.5

use

cutt

ing t

echniq

ues

whic

h t

ake

acco

unt

of th

e in

fluen

cing fact

ors

2.6

posi

tion t

hem

selv

es a

nd t

he

clie

nt

to h

elp e

nsu

re

the

acc

ura

cy o

f th

e cu

t

2.7

use

cro

ss c

hec

king t

echniq

ues

to e

nsu

re a

ccura

te

dis

trib

ution o

f w

eight,

bal

ance

and s

hape

2.8

re

move

any

unw

ante

d h

air

outs

ide

the

des

ired

outlin

e sh

ape

2.9

ch

eck

the

finis

hed

cut

is a

ccura

te a

nd t

he

des

ired

lo

ok

has

bee

n a

chie

ved

2.1

0

giv

e th

e cl

ient

suitab

le a

dvi

ce o

n t

he

mai

nte

nan

ce

of th

e lo

ok

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

85

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

3

Under

stan

d s

alo

n a

nd

legal

req

uirem

ents

3.1

des

crib

e th

e sa

lon's

req

uirem

ents

for

clie

nt

pre

par

ation

3.2

st

ate

the

salo

n's

exp

ecte

d s

ervi

ce t

imes

for

a ra

nge

of lo

oks

3.3

des

crib

e th

e sa

lon's

and leg

al r

equirem

ents

for

dis

posa

l of

was

te m

ate

rial

s

4

Under

stan

d h

ow

to w

ork

sa

fely

, ef

fect

ivel

y an

d

hyg

ienic

ally

when

cutt

ing

hai

r

4.1

lis

t th

e pro

tect

ive

equip

men

t th

at

should

be

avai

lable

4.2

ex

pla

in w

hy

it is

import

ant

to p

rote

ct c

lients

fro

m

hai

r cl

ippin

gs

4.3

des

crib

e how

the

posi

tion o

f th

e cl

ient

and

them

selv

es c

an a

ffec

t th

e des

ired

outc

om

e an

d

reduce

fatigue

and t

he

risk

of in

jury

4.4

id

entify

the

safe

ty c

onsi

der

atio

ns

whic

h m

ust

be

take

n into

acc

ount

when

cutt

ing h

air

4.5

ex

pla

in w

hy

it is

import

ant

to a

void

cro

ss-i

nfe

ctio

n

and infe

station

4.6

ex

pla

in w

hy

it is

import

ant

to k

eep t

he

work

are

a cl

ean a

nd t

idy

4.7

ex

pla

in w

hy

it is

import

ant

to p

osi

tion c

utt

ing t

ools

fo

r ea

se o

f use

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

86

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4.8

co

mpare

met

hods

of cl

eanin

g,

dis

infe

ctin

g a

nd

ster

ilisa

tion u

sed in s

alons

4.9

des

crib

e m

ethods

of

work

ing s

afe

ly a

nd h

ygie

nic

ally

an

d w

hic

h m

inim

ise

the

risk

of

cross

-infe

ctio

n a

nd

cross

-infe

stat

ion

4.1

0

expla

in t

he

corr

ect

use

and m

ainte

nan

ce o

f cu

ttin

g

tools

4.1

1

expla

in t

he

import

ance

of m

ain

tain

ing p

erso

nal

hyg

iene

5

Under

stan

d fact

ors

that

ca

n a

ffec

t th

e se

rvic

e 5.1

outlin

e th

e fa

ctors

that

must

be

take

n into

co

nsi

der

ation p

rior

to a

nd d

uring c

utt

ing (

eg h

air

types

, hai

r den

sity

, hai

r gro

wth

pat

tern

s, e

tc)

and

how

thes

e af

fect

the

serv

ice

5.2

id

entify

the

fact

ors

whic

h s

hould

be

consi

der

ed

when

cutt

ing w

et a

nd d

ry h

air

5.3

st

ate

the

ave

rage

rate

of

hair

gro

wth

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

87

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

6

Under

stan

d h

air

cutt

ing

tech

niq

ues

6.1

ex

pla

in w

hy

it is

import

ant

to c

hec

k th

e hai

r bef

ore

an

d a

fter

sham

pooin

g p

rior

to c

utt

ing

6.2

ex

pla

in t

he

import

ance

of co

nsu

ltin

g w

ith c

lients

th

roughout

the

cutt

ing p

roce

ss

6.3

ex

pla

in t

he

import

ance

of

apply

ing t

he

corr

ect

deg

ree

of te

nsi

on t

o t

he

hai

r w

hen

cutt

ing

6.4

des

crib

e how

and w

hy

to u

se c

lub,

free

hand a

nd

scis

sors

-ove

r-co

mb c

utt

ing t

echniq

ues

6.5

ex

pla

in t

he

reaso

ns

for

esta

blis

hin

g a

nd f

ollo

win

g

guid

elin

es

6.6

des

crib

e how

to c

reate

and follo

w a

guid

elin

e fo

r one

length

, uniform

lay

er,

short

gra

duation a

nd

long g

raduat

ion looks

6.7

ex

pla

in h

ow

the

angle

at

whic

h t

he

hai

r is

hel

d w

ill

affe

ct t

he

wei

ght

dis

trib

ution,

bal

ance

and d

egre

e of gra

duat

ion o

f th

e cu

t

6.8

ex

pla

in h

ow

to c

reate

a r

ange

of lo

oks

6.9

ex

pla

in t

he

import

ance

of w

ork

ing w

ith t

he

nat

ura

l fa

ll of th

e hai

r w

hen

consi

der

ing t

he

wei

ght

dis

trib

ution w

ithin

a h

airc

ut

6.1

0

expla

in t

he

import

ance

of

cross

chec

king t

he

cut

6.1

1

des

crib

e how

to c

ross

chec

k an

d b

alan

ce t

he

cut

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

88

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

7

Under

stan

d t

he

afte

rcar

e ad

vice

to p

rovi

de

for

clie

nts

7.1

st

ate

the

import

ance

of

hav

ing r

egula

r cu

ts

7.2

st

ate

the

reco

mm

ended

tim

e in

terv

al b

etw

een c

uts

7.3

ex

pla

in h

ow

to g

ive

effe

ctiv

e advi

ce a

nd

reco

mm

endat

ions

to c

lients

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


89

Unit 9: Advise and Consult with Clients with African Type Hair

Unit code: G15

Unit reference number: R/600/1232

QCF level: 2

Credit value: 4


Unit summary

This is a job ready unit which is competency based, covering both skills and knowledge. This unit is about the important skill of consulting with clients to determine their ideas and requirements. Making suitable recommendations based on this information, and the results of the analysis of the hair, skin and scalp, are an essential part of this unit.


The assessment of this unit needs to meet the requirements within the Habia Hairdressing and Barbering Assessment Strategies for African Type Hair August 2007:


2 The learner must practically demonstrate in their everyday work that they have met the standard for advising and consulting with clients with African hair types.

3 The assessor will observe these aspects of the learner’s performance on at least three occasions. These will cover consultations for three different technical units.

4 The learner must practically demonstrate that they have:

– consulted with new and regular clients:

a new

b regular

– used all the means of identifying client’s wishes:

a questioning

a observation

b testing


90

– adapted their advice to take into account the factors limiting or affecting services:

a adverse hair, skin and scalp conditions

b incompatibility of previous services and products used

c lifestyle

– advised clients of all the factors that will impact on hairdressing services:

a cost of maintenance

b client time commitment required

c limitations to other services

d consequences of using home based products

– identified or can describe suspected infections and infestations needing reporting:

a suspected infections

b suspected infestations.


6 This unit requires mandatory written questions in accordance with the Habia Assessment Strategies for Hairdressing and Barbering for African Type Hair.



N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

91

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to d

eter

min

e cl

ient’s

nee

ds

1.1

pro

vide

clie

nts

with s

uffic

ient

tim

e to

exp

ress

thei

r w

ishes

1.2

pre

sent

visu

al a

ids

to e

xplo

re idea

s an

d r

each

a

dec

isio

n

1.3

use

ques

tionin

g t

o c

larify

the

clie

nt’s

wis

hes

1.4

en

coura

ge

clie

nts

to a

sk q

ues

tions

to c

lari

fy

info

rmat

ion

1.5

co

nfirm

the

clie

nt’s

wis

hes

for

serv

ices

and

pro

duct

s

2

Be

able

to a

nal

yse

the

hai

r, s

kin a

nd s

calp

2.1

per

form

vis

ual

chec

ks a

nd t

ests

on t

he

hair

, sk

in

and s

calp

acc

ord

ing t

o s

pec

ifie

d p

roce

dure

s

2.2

id

entify

fact

ors

that

lim

it o

r affec

t se

rvic

es a

nd

choic

e of

pro

duct

s fr

om

the

clie

nt’s

pre

vious

reco

rds

2.3

id

entify

and r

eport

pro

ble

ms

whic

h c

annot

be

dea

lt

with t

o t

he

rele

vant

per

son(s

)

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

92

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

3

Be

able

to a

dvi

se t

he

clie

nt

on t

he

long t

erm

im

plic

atio

ns

of

hairdre

ssin

g s

ervi

ces

3.1

cl

arify

the

fact

ors

that

will

im

pact

on t

he

hairdre

ssin

g s

ervi

ces

3.2

re

com

men

d h

aird

ress

ing s

ervi

ces

that

are

suitab

le

for

the

clie

nt

3.3

m

ainta

in g

oodw

ill,

trust

and c

onfiden

tial

ity

with t

he

clie

nt

3.4

ch

eck

that

the

clie

nt

has

under

stood t

he

advi

ce

prior

to p

roce

edin

g w

ith a

ny

serv

ice

3.5

docu

men

t ad

vice

on t

he

clie

nt’s

reco

rd

4

Be

able

to c

onfirm

se

rvic

es a

nd p

roduct

s 4.1

ag

ree

serv

ices

, pro

duct

s an

d o

utc

om

es t

hat

mee

t th

e cl

ient’s

nee

ds

4.2

st

ate

the

likel

y co

st a

nd d

ura

tion o

f th

e ag

reed

se

rvic

es t

o t

he

clie

nt

4.3

m

ainta

in g

oodw

ill,

trust

and c

onfiden

tial

ity

with t

he

clie

nt

4.4

pro

duce

up-t

o-d

ate

clie

nt

reco

rds

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

93

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

5

Know

sal

on a

nd leg

al

requirem

ents

5.1

st

ate

per

sonal

res

ponsi

bili

ties

under

the

curr

ent

Dat

a Pr

ote

ctio

n leg

isla

tion

5.2

des

crib

e th

e le

gal re

sponsi

bili

ties

for

info

rmin

g

clie

nts

about

the

featu

res

and b

enef

its

of

pro

duct

s an

d s

ervi

ces

5.3

des

crib

e th

e im

port

ance

of

follo

win

g s

alon

pro

cedure

s an

d m

anufa

cture

rs’ in

stru

ctio

ns

when

co

nduct

ing t

ests

5.4

des

crib

e th

e sa

lon r

ule

s fo

r m

ainta

inin

g

confiden

tialit

y

6

Know

ser

vice

s, p

roduct

s an

d p

rici

ng

6.1

des

crib

e th

e se

rvic

es,

pro

duct

s an

d p

rici

ng

stru

cture

at

the

salo

n

6.2

outlin

e th

e im

port

ance

of id

entify

ing t

he

cust

om

er’s

ex

pec

tations

6.3

des

crib

e how

to c

alc

ula

te t

he

char

ge

for

serv

ices

6.4

des

crib

e th

e ty

pes

of

serv

ices

req

uirin

g s

pec

ial

clie

nt

advi

ce p

rior

to t

he

visi

t

6.5

des

crib

e th

e ty

pes

of

spec

ial ad

vice

req

uired

for

clie

nts

pri

or

to s

pec

ific

ser

vice

s an

d t

he

reas

ons

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

94

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

7

Know

about

hai

r, s

kin a

nd

scal

p a

naly

sis

7.1

des

crib

e how

diffe

rent

fact

ors

can

lim

it o

r af

fect

the

serv

ices

and p

roduct

s offer

ed t

o c

lients

7.2

des

crib

e th

e vi

sible

indic

atio

ns

of su

spec

ted

infe

ctio

ns,

infe

stat

ions

and d

isord

ers

7.3

st

ate

how

and w

hen

tes

ts a

re c

arried

out

on h

air

7.4

des

crib

e th

e im

port

ance

of

test

ing a

nd p

ote

ntial

co

nse

quen

ces

of not

test

ing

7.5

des

crib

e th

e bas

ic s

truct

ure

of

hair a

nd s

kin

7.6

des

crib

e th

e gro

wth

cyc

le o

f hair

7.7

co

mpare

the

chara

cter

istics

and s

truct

ure

of

diffe

rent

types

and t

extu

res

of

Afr

ican

hai

r

7.8

des

crib

e th

e gen

eral

fac

tors

that

contr

ibute

to

hea

lthy

hai

r

7.9

des

crib

e th

e lik

ely

cause

s of vi

sible

adve

rse

hai

r an

d s

calp

conditio

ns

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

95

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

8

Under

stan

d t

he

implic

atio

ns

of

hairdre

ssin

g s

ervi

ces

8.1

diffe

rentiat

e th

e co

st o

f m

ainte

nan

ce f

or

all se

rvic

es

8.2

ex

pla

in t

he

tim

e co

mm

itm

ents

req

uired

to m

ainta

in

the

serv

ice

8.3

ex

pla

in h

ow

an indiv

idual

ser

vice

can

lim

it a

nd o

r pro

hib

it o

ther

ser

vice

s

8.4

ex

pla

in h

ow

the

repea

ted u

se o

f hom

e base

d

pro

duct

s ca

n d

amag

e th

e hai

r an

d a

ffec

t fu

ture

pro

fess

ional

ser

vice

s

8.5

ex

pla

in t

he

import

ance

of

reco

rdin

g t

he

advi

ce

giv

en t

o t

he

clie

nt

9

Know

met

hods

of

com

munic

atio

n

9.1

des

crib

e w

hy

effe

ctiv

e co

mm

unic

atio

n is

import

ant

for

the

salo

n’s

busi

nes

s

9.2

outlin

e th

e im

port

ance

of

confiden

tialit

y and t

he

conse

quen

ces

if t

his

is

not

main

tain

ed

9.3

des

crib

e how

to u

se v

arie

d v

oca

bula

ry a

nd

expre

ssio

ns

to s

uit t

he

purp

ose

9.4

des

crib

e how

to a

dap

t ow

n c

ontr

ibutions

to s

uit

diffe

rent

situ

atio

ns

9.5

des

crib

e how

to d

emonst

rate

act

ive

liste

nin

g

9.6

des

crib

e how

to r

ecognis

e th

e sp

eake

r’s

inte

ntions

9.7

des

crib

e how

to p

rogre

ss a

dis

cuss

ion

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

96

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


97

Unit 10: Shampoo and Treat Hair and Scalp for African Type Hair

Unit code: AH6

Unit reference number: T/600/1031

QCF level: 2

Credit value: 4


Unit summary

This is a job ready unit which is competency based. This unit is about the skill of shampooing and treating a variety of hair and scalp conditions using appropriate massage techniques and products. This unit is applicable to those working with natural or chemically treated African type hair.




2 The learner must practically demonstrate in their everyday work that they have met the standard for shampooing and treating the hair and scalp for African hair types.

3 The assessor will observe these aspects of the learner’s performance on at least three separate occasions.

4 The learners must show that they have:

– used all of the conditioning and treatment products:

a surface

b reconstructers

c moisturising

d scalp treatments

– used all the shampooing massage techniques

a rotary

b effleurage

c friction


98

– dealt with all the hair conditions


b heat damaged


– adapted the shampooing techniques for two out of the four* scalp conditions

a dandruff affected

b product build-up

c traction Alopecia

d psoriasis

– used all the conditioning massage techniques

a effleurage

b petrissage

– given all the types of advice

a combing and brushing

b frequency of shampooing

c suitable shampooing and treatment products and their use.






N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

99

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to u

se s

afe

and

effe

ctiv

e m

ethods

of

work

ing w

hen

sh

ampooin

g,

conditio

nin

g

and t

reat

ing h

air

1.1

pro

tect

the

clie

nt’s

cloth

ing t

hro

ughout

the

serv

ice

1.2

posi

tion t

he

clie

nt

to m

eet

the

nee

ds

of th

e se

rvic

e w

ithout

causi

ng t

hem

dis

com

fort

1.3

ke

ep t

he

work

are

a c

lean

and t

idy

thro

ughout

the

serv

ice

1.4

re

move

wast

e im

med

iate

ly a

t th

e en

d o

f sh

ampooin

g a

nd t

reatm

ent

serv

ice

1.5

use

saf

e w

ork

met

hods

that

:

–

mak

e ef

fect

ive

use

of

reso

urc

es

–

min

imis

es h

arm

or

inju

ry t

o t

hem

selv

es a

nd

oth

ers

1.6

m

ainta

in p

erso

nal st

andar

ds

of

hea

lth a

nd h

ygie

ne

whic

h m

inim

ise

the

risk

of

cross

-infe

ctio

n,

infe

stat

ion a

nd o

ffen

ce t

o c

lients

and c

olle

agues

1.7

use

sham

pooin

g,

conditio

nin

g a

nd t

reatm

ent

pro

duct

s and e

quip

men

t id

entified

as

a re

sult o

f co

nsu

ltat

ion w

ith t

he

clie

nt

1.8

co

mb t

hro

ugh c

lient’s

hai

r, w

hen

req

uired

, w

ithout

causi

ng d

am

age

to t

he

hai

r an

d s

calp

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

100

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1.9

re

ple

nis

h low

lev

els

of re

sourc

es,

when

req

uired

, to

m

inim

ise

dis

ruption t

o t

hei

r ow

n w

ork

and t

o c

lients

1.1

0

iden

tify

and r

eport

any

pro

duct

s th

at n

eed r

e-ord

erin

g t

o t

he

rele

vant

per

son(s

)

1.1

1

com

ple

te t

he

sham

pooin

g a

nd t

reat

men

t se

rvic

e w

ithin

a c

om

mer

cial

ly v

iable

tim

e

1.1

2

com

ple

te c

lient

reco

rds,

when

req

uired

, so

that

th

ey a

re a

ccura

te,

easy

to r

ead a

nd u

p t

o d

ate

2

Be

able

to s

ham

poo h

air

and s

calp

2.1

id

entify

the

conditio

n o

f th

e hai

r an

d s

calp

usi

ng

suitab

le v

isual

and m

anual

chec

ks

2.2

use

pro

duct

s an

d t

ools

suitab

le f

or

the

clie

nt’s

hai

r an

d/o

r sc

alp

conditio

n

2.3

use

the

sham

pooin

g m

assa

ge

tech

niq

ues

to m

eet

the

clie

nt’s:

–

hai

r le

ngth

and d

ensi

ty

–

hai

r co

nditio

n a

nd s

calp

conditio

n

2.4

ad

apt

the

wat

er t

emper

ature

and flo

w t

o s

uit t

he

nee

ds

of th

e cl

ient’s

hai

r, s

calp

and c

om

fort

2.5

le

ave

the

clie

nt’s

hair

and s

calp

:

–

clea

n a

nd f

ree

from

sham

poo

–

free

of

exce

ss w

ater

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

101

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

3

Be

able

to c

onditio

n a

nd

trea

t th

e hai

r an

d s

calp

3.1

ap

ply

conditio

nin

g a

nd t

reatm

ent

pro

duct

s to

mee

t th

e nee

ds

of th

e cl

ient’s

hai

r an

d s

calp

, an

d

follo

win

g t

he

salo

n’s

and m

anufa

cture

r’s

inst

ruct

ions

3.2

use

conditio

nin

g m

assa

ge

tech

niq

ues

to m

eet

the

nee

ds

of th

e cl

ient’s

hai

r an

d s

calp

3.3

m

onitor

and t

ime

the

dev

elopm

ent

of th

e co

nditio

nin

g t

reat

men

t an

d a

pply

ing h

eat

at t

he

right

tem

per

ature

3.4

re

move

the

conditio

ner

and/o

r tr

eatm

ent

in a

way

that

avo

ids

dis

turb

ing t

he

direc

tion o

f th

e cu

ticl

e

3.5

le

ave

the

clie

nt’s

hair

fre

e of ex

cess

mois

ture

3.6

giv

e th

e cl

ient

afte

rcare

advi

ce o

n c

arin

g f

or

thei

r hai

r

4

Under

stan

d s

alo

n a

nd

legal

req

uirem

ents

4.1

des

crib

e th

e sa

lon’s

req

uirem

ents

for

clie

nt

pre

par

ation

4.2

des

crib

e w

hen

and h

ow

to c

om

ple

te c

lient

reco

rds

4.3

des

crib

e th

e per

son(s

) to

whom

low

lev

els

of

reso

urc

es s

hould

rep

ort

ed t

o

4.4

des

crib

e th

e sa

lon’s

exp

ecte

d s

ervi

ce t

ime

for

sham

pooin

g a

nd t

reating h

air

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

102

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4.5

des

crib

e ow

n r

esponsi

bili

ties

under

the

curr

ent

Contr

ol of

Subst

ance

s H

azar

dous

to H

ealth

Reg

ula

tions

in r

elat

ion t

o t

he

use

of sh

am

poos

and

hai

r tr

eatm

ents

4.6

des

crib

e ow

n r

esponsi

bili

ties

under

the

curr

ent

Ele

ctri

city

at

Work

reg

ula

tions

4.7

des

crib

e ow

n r

esponsi

bili

ties

under

curr

ent

Dat

a Pr

ote

ctio

n leg

isla

tion

5

Under

stan

d h

ow

to w

ork

sa

fely

, ef

fect

ivel

y an

d

hyg

ienic

ally

when

sh

ampooin

g,

conditio

nin

g

and t

reat

ing h

air

5.1

des

crib

e co

nta

ct d

erm

atitis

and h

ow

to a

void

co

ntr

act

ing it

whils

t ca

rryi

ng o

ut

hai

rdre

ssin

g

serv

ices

5.2

id

entify

pro

tect

ive

cloth

ing t

hat

should

be

avai

lable

to

clie

nts

5.3

ex

pla

in h

ow

the

posi

tion o

f th

eir

clie

nt

and

them

selv

es c

an a

ffec

t th

e des

ired

outc

om

e an

d

reduce

fatigue

and t

he

risk

of in

jury

5.4

id

entify

the

safe

ty c

onsi

der

atio

ns

whic

h m

ust

be

take

n into

acc

ount

when

sham

pooin

g a

nd t

reat

ing

hai

r

5.5

ex

pla

in w

hy

it is

import

ant

to k

eep t

he

work

are

a cl

ean a

nd t

idy

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

103

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

5.6

des

crib

e m

ethods

of

work

ing s

afe

ly a

nd h

ygie

nic

ally

an

d w

hic

h m

inim

ise

the

risk

of

cross

-infe

ctio

n a

nd

cross

-infe

stat

ion

5.7

ex

pla

in t

he

import

ance

of per

sonal

hyg

iene

5.8

ex

pla

in w

hy

it is

import

ant

to c

hec

k el

ectr

ical

eq

uip

men

t use

d t

o a

id t

he

conditio

nin

g p

roce

ss

5.9

ex

pla

in t

he

import

ance

of th

oro

ughly

rin

sing h

air

to

rem

ove

sham

poo a

nd t

reatm

ents

at

the

end o

f se

rvic

e

5.1

0

des

crib

e m

ethods

of

ster

ilisa

tion u

sed in

hai

rdre

ssin

g s

alo

ns

6

Under

stan

d fact

ors

that

af

fect

sham

pooin

g a

nd

trea

ting t

he

hai

r

6.1

ex

pla

in t

he

direc

tion in w

hic

h t

he

hai

r cu

ticl

e lie

s an

d its

im

port

ance

when

dis

enta

nglin

g w

et h

air

6.2

ex

pla

in h

ow

to iden

tify

sca

lp c

onditio

ns

and t

hei

r ca

use

s

6.3

ex

pla

in h

ow

sham

poo a

nd w

ater

act

toget

her

to

clea

nse

the

hai

r

6.4

ex

pla

in h

ow

the

pH

val

ue

of th

e pro

duct

s use

d

affe

cts

the

curr

ent

stat

e of th

e hai

r

6.5

ex

pla

in t

he

effe

cts

of

wat

er t

emper

ature

on t

he

scal

p a

nd s

truct

ure

of th

e hai

r

6.6

ex

pla

in h

ow

the

build

up o

f pro

duct

s ca

n a

ffec

t th

e hai

r, s

calp

and e

ffec

tive

nes

s of

oth

er s

ervi

ces

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

104

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

6.7

ex

pla

in h

ow

the

form

ula

tions

of

sham

poos,

co

nditio

ner

s an

d t

reatm

ents

var

y to

suit d

iffe

rent

hai

r co

nditio

ns

6.8

ex

pla

in h

ow

hea

t af

fect

s th

e hai

r during t

he

conditio

nin

g t

reatm

ent

6.9

ex

pla

in h

ow

the

diffe

rent

conditio

nin

g t

reatm

ents

af

fect

the

stru

cture

of th

e hai

r

6.1

0

des

crib

e th

e diffe

rent

coil

pat

tern

s of Afr

ican

typ

e hai

r an

d e

xpla

in h

ow

this

aff

ects

how

the

hai

r is

han

dle

d a

nd w

ork

ed u

pon d

uring s

ham

pooin

g a

nd

trea

tmen

t pro

cess

es

7

Under

stan

d p

roduct

s,

equip

men

t an

d t

hei

r use

7.1

des

crib

e th

e ra

nge

of

avai

lable

sham

pooin

g,

conditio

nin

g a

nd t

reatm

ent

pro

duct

s an

d e

quip

men

t

7.2

ex

pla

in t

he

import

ance

of fo

llow

ing t

he

man

ufa

cture

rs’ in

stru

ctio

ns

rela

ting t

o t

he

use

of

sham

pooin

g a

nd c

onditio

nin

g p

roduct

s in

the

salo

n

7.3

des

crib

e w

hen

and h

ow

to u

se s

ham

poos,

co

nditio

nin

g a

nd t

reatm

ent

pro

duct

s to

tre

at

diffe

rent

hai

r an

d s

calp

conditio

ns

in t

he

range

7.4

ex

pla

in w

hen

the

sham

pooin

g p

roce

ss s

hould

be

repea

ted

7.5

des

crib

e w

hat

may

hap

pen

if

the

inco

rrec

t sh

ampooin

g a

nd t

reatm

ent

pro

duct

is

use

d

7.6

des

crib

e how

to u

se a

nd h

andle

equip

men

t during

the

conditio

nin

g t

reat

men

t pro

cess

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

105

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

8

Under

stan

d s

ham

pooin

g

and t

reat

men

t te

chniq

ues

8.1

des

crib

e w

hen

and h

ow

to u

se r

ota

ry,

effleu

rage,

fr

iction a

nd p

etriss

age

mass

age

tech

niq

ues

when

sh

ampooin

g d

iffe

rent

length

s an

d d

ensi

ties

of hai

r

8.2

ex

pla

in h

ow

to s

ham

poo n

atura

l hai

r an

d t

he

pote

ntial

conse

quen

ces

of

doin

g t

his

wro

ngly

8.3

des

crib

e w

hen

and h

ow

eff

leura

ge

and p

etriss

age

mas

sage

tech

niq

ues

should

be

use

d w

hen

co

nditio

nin

g a

nd t

reat

ing d

iffe

rent

length

s an

d

den

sities

of hai

r

8.4

ex

pla

in w

hen

and h

ow

to a

pply

conditio

nin

g

trea

tmen

t pro

duct

s to

Afr

ican

hai

r ty

pes

8.5

des

crib

e th

e ci

rcum

stan

ces

when

hai

r sh

ould

not

be

com

bed

thro

ugh a

fter

sham

pooin

g a

nd c

onditio

nin

g

trea

tmen

ts

8.6

ex

pla

in t

he

import

ance

of

rem

ovi

ng e

xces

s co

nditio

ner

and e

xces

s m

ois

ture

fro

m t

he

hai

r at

th

e en

d o

f th

e se

rvic

e

8.7

ex

pla

in t

he

import

ance

of de-

tanglin

g t

he

hai

r fr

om

poin

t to

root

8.8

des

crib

e th

e im

port

ance

of usi

ng s

ham

poos

and

conditio

ner

s co

st e

ffec

tive

ly

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

106

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

9

Under

stan

d h

ow

to

com

munic

ate

info

rmat

ion

to c

lients

on h

air

mai

nte

nan

ce a

nd

man

agem

ent

9.1

des

crib

e how

to u

se c

om

bs

and b

rush

es a

nd

corr

ectly

com

b h

air

from

poin

t to

root

9.2

ex

pla

in h

ow

oft

en t

o s

ham

poo a

nd c

lean

se t

he

hair

acco

rdin

g t

o h

airs

tyle

, hai

r an

d s

calp

conditio

n a

nd

lifes

tyle

9.3

des

crib

e su

itab

le c

onditio

nin

g t

reat

men

ts a

nd t

he

import

ance

of re

gula

r co

nditio

nin

g

9.4

des

crib

e th

e pro

duct

s to

use

for

hom

e ca

re a

nd

those

to a

void

and w

hy

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


107

Unit 11: Style and Finish African Type Hair

Unit code: AH7

Unit reference number: J/600/1048

QCF level: 2

Credit value: 6


Unit summary

This is a job ready unit which is competency based. This unit is about styling hair using blow drying techniques, electrical and thermal equipment. The ability to blow dry hair to a finished look using only brushes is also a requirement of this unit. A high degree of manual dexterity will be required.




2 The learner must practically demonstrate in their everyday work that they have met the standard for styling and finishing African type hair.

3 The assessor will observe the learner’s performance on at least three occasions which must include:

– blow drying with a round brush

– straightening with comb attachment

– straightening

– using straighteners to direct the hair outwards

– using straighteners to direct the hair under.


– used four out of the eight* products:

a heat protectors

b scalp oils

c moisturisers

d activators

e sprays


108

f mousse

g lotions

h serums

– used all the types of tools:

a electric straighteners

b thermal flat iron

c thermal curling iron

– used all the types of equipment:

a oven

b heat testing materials

– styled both types of hair:

a natural

b chemically treated


a hair texture

b relaxer regrowth

c length

d colour treated

e presence of white hair

f head and face shape

g hair density

– used all the blow-drying techniques:

a with a round brush

b with a flat brush

c straightening with a comb attachment

d with a diffuser

– produced all the blow dry finishes:

a straightening and smoothing

b creating volume and movement

– used all the styling techniques:

a barrel curls

b straightening

c use of straighteners to direct the hair outwards

d use of straighteners to direct the hair under


109

– given the advice:

a hair care

b products for use at home

c maintenance of their style

d potential for style change.

* However, the learner must prove to the assessor that they have the necessary knowledge, understanding and skills to be able to perform.

5 It is likely most evidence of the learner’s performance will be gathered from the observations made by the assessor but they may be required to produce other evidence to support their performance if assessor has not been present.





N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

110

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to u

se s

afe

and

effe

ctiv

e m

ethods

of

work

ing w

hen

sty

ling a

nd

finis

hin

g h

air

1.1

pro

tect

the

clie

nt’s

cloth

ing e

ffec

tive

ly t

hro

ughout

the

serv

ice

1.2

posi

tion t

hem

selv

es a

nd t

he

clie

nt

to m

eet

the

nee

ds

of th

e se

rvic

e w

ithout

causi

ng d

isco

mfo

rt

1.3

ke

ep t

he

work

are

a c

lean

and t

idy

thro

ughout

the

serv

ice

1.4

use

work

ing m

ethods

that

–

min

imis

e th

e w

asta

ge

of pro

duct

s

–

min

imis

e th

e risk

of

dam

age

to t

ools

and

equip

men

t

–

min

imis

e th

e ri

sk o

f cr

oss

-infe

ctio

n

–

mak

e ef

fect

ive

use

of

the

work

ing t

ime

–

ensu

re t

he

use

of

clea

n r

esourc

es

–

min

imis

e har

m o

r in

jury

to t

hem

selv

es a

nd

oth

ers

1.5

m

ainta

in p

erso

nal st

andar

ds

of

hea

lth a

nd h

ygie

ne

whic

h m

inim

ise

the

risk

of

cross

-infe

ctio

n,

infe

stat

ion a

nd o

ffen

ce t

o c

lients

and c

olle

agues

1.6

use

pro

duct

s, m

ethods

and e

quip

men

t id

entified

as

a re

sult o

f co

nsu

ltat

ion w

ith t

he

clie

nt

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

111

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1.7

te

st t

he

tem

per

ature

of to

ols

and e

quip

men

t prior

to u

se a

nd t

hro

ughout

the

serv

ice

1.8

ke

ep t

ools

and o

ven a

t th

e te

mper

ature

nee

ded

for

the

hai

r se

rvic

e

1.9

ke

ep t

ools

fre

e of pro

duct

build

up

1.1

0

com

ple

te t

he

styl

ing a

nd f

inis

hin

g s

ervi

ces

within

a

com

mer

cially

via

ble

tim

e

2

Be

able

to b

low

dry

hai

r in

to s

hap

e 2.1

co

nfirm

the

clie

nt’s

satisf

action w

ith t

he

agre

ed

look

at c

onsu

ltat

ion b

efore

com

men

cing a

nd d

uring

styl

ing

2.2

ap

ply

suitable

pro

duct

s fo

llow

ing m

anufa

cture

rs’

inst

ruct

ions

2.3

co

ntr

ol th

e cl

ient’s

hair a

nd s

tylin

g t

ools

thro

ughout

the

styl

ing p

roce

ss,

taki

ng into

acc

ount

fact

ors

in

fluen

cing t

he

serv

ice

2.4

ta

ke m

eshes

of hai

r w

hic

h s

uit t

he

size

of

the

styl

ing t

ools

2.5

m

ainta

in a

n e

ven t

ensi

on t

hro

ughout

the

styl

ing

pro

cess

2.6

ke

ep t

he

hai

r m

ois

t w

ith w

ater

thro

ughout

the

styl

ing p

roce

ss,

as n

eces

sary

2.7

use

tec

hniq

ues

that

ach

ieve

the

des

ired

blo

w d

ry

finis

h

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

112

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

3

Be

able

to s

tyle

hair u

sing

hea

ted a

nd t

her

mal

eq

uip

men

t

3.1

co

nfirm

the

clie

nt’s

satisf

action w

ith t

he

agre

ed

look

at c

onsu

ltat

ion b

efore

com

men

cing a

nd o

n

com

ple

tion o

f th

e se

rvic

e

3.2

ad

vise

the

clie

nt

of th

e poss

ible

dis

com

fort

s as

soci

ate

d w

ith t

her

mal

sty

ling

3.3

co

ntr

ol th

e cl

ient’s

hair a

nd s

tylin

g t

ools

, ta

king

acco

unt

of

influen

cing fact

ors

to a

chie

ve t

he

des

ired

lo

ok

3.4

ap

ply

suitable

pro

duct

s fo

llow

ing t

he

man

ufa

cture

rs’ in

stru

ctio

ns

3.5

par

t se

ctio

ns

clea

nly

and e

venly

to a

chie

ve t

he

direc

tion o

f th

e st

yle

required

3.6

ta

ke m

eshes

of hai

r w

hic

h s

uit t

he

size

of

the

styl

ing t

ools

3.7

use

sty

ling t

echniq

ues

that

ach

ieve

the

inte

nded

sh

ape,

direc

tion,

bal

ance

and v

olu

me

agre

ed w

ith

the

clie

nt

3.8

giv

e th

e cl

ient

suitab

le a

fter

care

advi

ce o

n t

he

mai

nte

nan

ce o

f th

e st

yle

and h

air

conditio

n

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

113

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4

Under

stan

d s

alo

n a

nd

legal

req

uirem

ents

4.1

ex

pla

in t

he

salo

n's

req

uirem

ents

for

clie

nt

pre

par

ation

4.2

st

ate

the

salo

n's

exp

ecte

d s

ervi

ce t

imes

for

styl

ing

and fin

ishin

g

4.3

des

crib

e ow

n r

esponsi

bili

ties

under

the

curr

ent

Contr

ol of

Subst

ance

s H

azar

dous

to H

ealth

Reg

ula

tions

in r

elat

ion t

o t

he

use

of st

ylin

g a

nd

finis

hin

g p

roduct

s

4.4

des

crib

e ow

n r

esponsi

bili

ties

under

the

curr

ent

Ele

ctri

city

at

Work

Reg

ula

tions

5

Under

stan

d h

ow

to w

ork

sa

fely

, ef

fect

ivel

y an

d

hyg

ienic

ally

when

sty

ling

5.1

lis

t th

e pro

tect

ive

equip

men

t th

at

should

be

avai

lable

5.2

ex

pla

in h

ow

the

posi

tion o

f th

e cl

ient

and

them

selv

es c

an a

ffec

t th

e des

ired

outc

om

e an

d

reduce

fatigue

and t

he

risk

of in

jury

5.3

des

crib

e th

e sa

fety

consi

der

atio

ns

whic

h m

ust

be

take

n into

acc

ount

when

sty

ling a

nd f

inis

hin

g h

air

5.4

ex

pla

in t

he

import

ance

of posi

tionin

g e

quip

men

t fo

r ea

se o

f use

5.5

ex

pla

in w

hy

it is

import

ant

to k

eep t

he

work

are

a cl

ean a

nd t

idy

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

114

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

5.6

des

crib

e th

e m

ethods

of w

ork

ing s

afe

ly a

nd

hyg

ienic

ally

whic

h m

inim

ise

the

risk

of

cross

-in

fect

ion a

nd c

ross

-infe

stat

ion

5.7

ex

pla

in t

he

import

ance

of m

ain

tain

ing p

erso

nal

hyg

iene

5.8

ex

pla

in w

hy

it is

import

ant

to c

hec

k el

ectr

ical

eq

uip

men

t use

d t

o a

id t

he

styl

ing a

nd f

inis

hin

g

pro

cess

es

5.9

des

crib

e th

e m

ethods

of st

erili

sation u

sed in

hai

rdre

ssin

g s

alo

ns

5.1

0

expla

in t

he

import

ance

of usi

ng p

roduct

s ec

onom

ically

5.1

1

expla

in t

he

reaso

ns

why

ther

mal

sty

ling t

ools

sh

ould

be

kept

free

fro

m e

xces

s oils

and p

roduct

build

up

6

Under

stan

d t

he

bas

ic

scie

nce

for

styl

ing a

nd

finis

hin

g h

air

6.1

des

crib

e th

e ef

fect

s of hum

idity

on h

air

6.2

des

crib

e th

e phys

ical

eff

ects

of th

e blo

w d

ryin

g a

nd

ther

mal

sty

ling p

roce

sses

on t

he

hai

r st

ruct

ure

6.3

des

crib

e how

the

inco

rrec

t ap

plic

atio

n o

f hea

t ca

n

affe

ct t

he

hai

r an

d s

calp

6.4

ex

pla

in w

hy

hai

r sh

ould

be

allo

wed

to c

ool prior

to

finis

hin

g

6.5

ex

pla

in w

hy

hai

r sh

ould

be

kept

mois

t during t

he

blo

w d

ryin

g p

roce

ss

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

115

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

6.6

ex

pla

in w

hy

white

hair n

eeds

to b

e tr

eate

d

diffe

rently

when

ther

mal

sty

ling

7

Under

stan

d s

tylin

g a

nd

finis

hin

g p

roduct

s,

equip

men

t an

d t

hei

r use

7.1

outlin

e th

e ty

pes

of

pro

duct

s and e

quip

men

t av

aila

ble

for

styl

ing a

nd fin

ishin

g h

air

7.2

ex

pla

in t

he

import

ance

of fo

llow

ing m

anufa

cture

rs’

inst

ruct

ions

on t

he

use

of

the

spec

ific

sty

ling a

nd

finis

hin

g p

roduct

s in

the

salo

n

7.3

ex

pla

in w

hy,

when

and h

ow

to u

se t

he

diffe

rent

types

of:

a st

ylin

g b

rush

es w

hen

blo

w d

ryin

g

b

atta

chm

ents

when

blo

w d

ryin

g

c st

ylin

g e

quip

men

t w

hen

sty

ling a

nd fin

ishin

g

d

pro

duct

s

7.4

ex

pla

in w

hy

it is

import

ant

to c

ontinual

ly c

hec

k th

e te

mper

ature

of th

erm

al e

quip

men

t

7.5

des

crib

e th

e m

ethods

use

d for

chec

king t

he

tem

per

ature

of th

erm

al e

quip

men

t

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

116

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

8

Under

stan

d d

ryin

g a

nd

styl

ing t

echniq

ues

and

met

hods

8.1

des

crib

e cu

rren

t te

chniq

ues

for

blo

w d

ryin

g,

styl

ing

and fin

ishin

g h

air

8.2

ex

pla

in h

ow

the

follo

win

g fac

tors

in t

he

range

affe

ct

the

styl

ing p

roce

ss a

nd t

he

finis

hed

look:

a hai

r te

xture

b

rela

xer

regro

wth

c le

ngth

d

colo

ur

trea

ted

e pre

sence

of w

hite

hair

f hea

d a

nd fac

e sh

ape

g

hai

r den

sity

8.3

des

crib

e how

the

finis

hed

res

ult o

f blo

w d

ryin

g is

effe

cted

by:

a te

nsi

on

b

size

of hai

r m

esh

c si

ze o

f bru

sh

d

the

angle

at

whic

h t

he

bru

sh is

hel

d

e not

allo

win

g t

he

hai

r to

cool bef

ore

rem

ovi

ng t

he

hai

r m

esh f

rom

the

bru

sh

8.4

ex

pla

in w

hy

the

direc

tion o

f th

e ai

r flow

when

dry

ing is

import

ant

to a

chie

ve t

he

des

ired

look

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

117

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

8.5

st

ate

why

hai

r nee

ds

to b

e se

ctio

ned

for

ther

mal

st

ylin

g

8.6

ex

pla

in h

ow

and w

hy

tem

per

ature

should

var

y fo

r diffe

rent

hai

r ty

pes

8.7

ex

pla

in h

ow

the

size

of th

e se

ctio

n a

nd t

he

angle

at

whic

h t

he

hai

r is

curled

influen

ces

the

volu

me

and

direc

tion o

f th

e hai

r m

ove

men

t

8.8

des

crib

e how

to c

arr

y out

the

diffe

rent

styl

ing

tech

niq

ues

8.9

des

crib

e th

e ef

fect

s th

at c

an b

e ac

hie

ved b

y cu

rlin

g

on a

nd o

ff b

ase

8.1

0

des

crib

e th

e ad

vice

to g

ive

to c

lients

prior

to t

he

star

t of

ther

mal

sty

ling (

ie e

ffec

t of hea

t, t

he

nee

d

to a

void

sudden

move

men

t)

9

Under

stan

d t

he

afte

rcar

e ad

vice

to p

rovi

de

clie

nts

on h

air

mai

nte

nan

ce a

nd

man

agem

ent

9.1

des

crib

e th

e aft

erca

re p

roduct

s to

use

and t

hose

to

avoid

and w

hy

9.2

st

ate

how

to p

rote

ct t

he

hai

r w

hils

t sl

eepin

g a

nd

why

9.3

outlin

e how

to p

rote

ct t

he

hair f

rom

rev

ersi

on

cause

d b

y m

ois

ture

(eg

envi

ronm

enta

l, s

port

s re

late

d,

stea

my

conditio

ns)

9.4

ex

pla

in h

ow

to m

ainta

in d

iffe

rent

styl

es

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

118

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

9.5

ex

pla

in h

ow

lifes

tyle

can

influen

ce t

hei

r ch

oic

e of

styl

e (e

g a

ctiv

e sp

ort

s, c

are

er a

nd job

requirem

ents

)

9.6

ex

pla

in h

ow

the

hair t

extu

re a

ffec

ts t

he

clie

nts

’ st

ylin

g p

oss

ibili

ties

9.7

ex

pla

in h

ow

the

continual

use

of

hea

t ca

n d

amag

e th

e hai

r

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


119

Unit 12: Relax Hair

Unit code: AH10

Unit reference number: M/600/1240

QCF level: 2

Credit value: 7


Unit summary

This is a job ready unit which is competency based. This unit is about carrying out relaxing services. To achieve this unit, the learner will need to show they have the ability to select and use suitable products and undertake a variety of applications.




2 The learner must practically demonstrate in their everyday work that they have met the standard for relaxing hair.

3 The assessor will observe these aspects of the learner’s performance on at least three occasions for relaxing processes.


– used all the products:

a scalp protectors

b sodium relaxer

c non-sodium relaxer

d pre-relaxing treatments

e post-relaxing treatments

f normalising shampoo

– used three out of the four* types of tools:

a tail combs

b wide tooth combs

c hands

d tint brushes


120

– questioned clients on all the contra-indications:

a skin sensitivities

b history of previous allergic reaction to relaxing products

c other known allergies

d skin disorders

e incompatible products

f medical history

g time interval from last colour, perm or relaxer

h recent removal of hair extensions

i recent removal of plaits without added hair


a elasticity

b porosity

c incompatibility

d strand

– covered all the analysis areas:

a the scalp condition

b hair texture

c porosity

d elasticity

e density

f scalp sensitivity

g scalp disorders

h identification of previously permed hair

i degree of relaxation required

– used all the application techniques:

a top and bottom

b top

c hand

– considered all the factors:

a temperature

b time

c hair condition

d sequence of application

e semi-permanent colour treated hair

f quasi-permanent treated hair


121

g white hair

h length of re-growth

i degree of product build-up

j need to cut hair prior to relaxing

– carried out relaxing in three out of the four* areas listed in the range:

a virgin application

b re-growth application up to 8 weeks

c re-growth application up to 12 weeks

d texturising on short hair

– that they have given all the types of advice:

a time intervals between relaxing services

b relaxed hair maintenance

c use of suitable conditioning products

d use of suitable styling products

e time intervals for professional conditioning treatments.

* However, they must prove to their assessor that they have the necessary knowledge, understanding and skills to be able to perform.

5 It is likely most evidence of the learner’s performance will be gathered from observations made by the assessor but they may be required to produce other evidence to support their performance if the assessor has not been present.

6 This unit requires mandatory written questions in accordance with the Habia Assessment Strategies for Hairdressing and Barbering for African Type Hair August 2007.



N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

122

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to u

se e

ffec

tive

an

d s

afe

met

hods

of

work

ing w

hen

rel

axin

g

hai

r

1.1

pro

tect

the

clie

nt’s

cloth

ing t

hro

ughout

the

serv

ice

1.2

w

ear

per

sonal

pro

tect

ive

equip

men

t during t

he

rela

xing p

roce

ss

1.3

posi

tion t

he

clie

nt

to m

eet

the

nee

ds

of th

e se

rvic

e w

ithout

causi

ng t

hem

dis

com

fort

1.4

posi

tion t

hem

selv

es w

hils

t w

ork

ing t

o m

inim

ise

fatigue

and t

he

risk

of in

jury

1.5

ke

ep t

he

work

are

a c

lean

and t

idy

thro

ughout

the

serv

ice

1.6

re

move

wast

e during t

he

rela

xing s

ervi

ce

1.7

use

saf

e w

ork

ing m

ethods

that

mak

e ef

fect

ive

use

of re

sourc

es

1.8

m

ainta

in p

erso

nal st

andar

ds

of

hea

lth a

nd h

ygie

ne

min

imis

e th

e ri

sk o

f cr

oss

-infe

ctio

n,

infe

station a

nd

offen

ce t

o t

he

clie

nts

and c

olle

agues

1.9

use

tools

that

are

safe

and f

it f

or

purp

ose

1.1

0

iden

tify

and r

eport

any

pro

duct

s th

at n

eed r

e-ord

erin

g t

o t

he

rele

vant

per

sons

1.1

1

com

ple

te t

he

serv

ice

within

a c

om

mer

cial

ly v

iable

tim

e

1.1

2

com

ple

te c

lient

reco

rds

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

123

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

2

Be

able

to a

nal

yse

the

hai

r an

d p

repar

e fo

r re

laxi

ng

2.1

id

entify

if

the

clie

nt

has

any

contr

a-in

dic

ations

to

rela

xing s

ervi

ces

and r

ecord

res

ponse

s

2.2

co

nduct

and r

ecord

outc

om

es o

f al

l nec

essa

ry t

ests

fo

llow

ing m

anufa

cture

rs’ in

stru

ctio

ns

and

reco

gnis

ed indust

ry p

roce

dure

s to

det

erm

ine

the

choic

e of

pro

duct

s an

d a

pplic

atio

n t

echniq

ues

2.3

se

ek a

ssis

tance

fro

m t

he

rele

vant

per

son(s

) w

hen

co

ntr

a-i

ndic

atio

ns

and o

r re

act

ions

to t

ests

cau

se

doubts

as

to t

he

suitab

ility

of th

e se

rvic

e fo

r th

e cl

ient

2.4

m

ake

reco

mm

endat

ions

bas

ed o

n e

valu

atio

n o

f th

e cl

ient’s

hai

r an

d its

pote

ntial to

ach

ieve

the

effe

ct

required

2.5

in

form

the

clie

nt

of th

e lik

ely

cost

, dura

tion a

nd

expec

ted o

utc

om

e of

the

serv

ice

2.6

ch

oose

pro

duct

s an

d t

ools

base

d o

n t

he

resu

lts

of

the

anal

ysis

, nec

essa

ry t

ests

, co

nsu

ltation w

ith t

he

clie

nt

and r

elev

ant

fact

ors

influen

cing t

he

serv

ice

2.7

se

lect

and u

se r

elaxi

ng p

roduct

s fr

om

the

sam

e pro

duct

lin

e th

roughout

the

serv

ice

follo

win

g t

he

man

ufa

cture

r’s

inst

ruct

ions

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

124

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

3

Be

able

to r

elax

and

norm

alis

e hai

r 3.1

se

ctio

n t

he

hai

r, w

hen

req

uired

, cl

eanly

and e

venly

to

ass

ist

the

accu

rate

applic

atio

n o

f th

e re

laxe

r

3.2

ap

ply

pro

duct

s ac

cura

tely

taki

ng into

acc

ount

the

resu

lts

of

the

anal

ysis

and o

ther

fact

ors

influen

cing

the

serv

ice

3.3

fo

llow

manufa

cture

r’s

inst

ruct

ions

to t

ime

the

applic

atio

n a

nd d

evel

opm

ent

of

the

rela

xer

3.4

ta

ke s

tran

d t

ests

to c

onfirm

the

required

deg

ree

of

stra

ighte

nin

g h

as b

een a

chie

ved b

y

3.5

m

onitor

the

com

fort

of th

e cl

ient

at r

egula

r in

terv

als

thro

ughout

the

rela

xing p

roce

ss

3.6

re

move

chem

icals

in a

way

whic

h m

inim

ises

the

risk

of dam

age

to t

he

hai

r an

d f

ollo

win

g

man

ufa

cture

r’s

inst

ruct

ions

3.7

ad

apt

the

wat

er t

emper

ature

, pre

ssure

and

direc

tion t

o p

rote

ct t

he

hai

r co

nditio

n

3.8

le

ave

the

rela

xed h

air

fre

e of all

visi

ble

tra

ces

of

rela

xing p

roduct

3.9

re

store

the

hai

r’s

pH

bal

ance

usi

ng a

suitable

post

re

laxi

ng t

reat

men

t

3.1

0

norm

alis

e th

e hai

r to

lea

ve it

free

of al

l tr

aces

of

resi

due

rela

xer

oils

3.1

1

reso

lve

any

pro

ble

ms

occ

urr

ing d

uring t

he

rela

xing

pro

cess

within

the

limits

of ow

n a

uth

ori

ty

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

125

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

3.1

2

pro

mptly

refe

r pro

ble

ms

they

cannot

reso

lve

to t

he

rele

vant

per

son(s

)

3.1

3

achie

ve t

he

required

deg

ree

of

stra

ightn

ess

that

is

acce

pta

ble

to t

he

clie

nt

3.1

4

achie

ve t

he

deg

ree

of te

xturi

sing t

hat

is

antici

pat

ed

and a

ccep

table

to t

he

clie

nt,

when

req

uired

4

Be

able

to p

rovi

de

afte

rcar

e advi

ce

4.1

giv

e ad

vice

acc

ura

tely

and c

onst

ruct

ivel

y

4.2

giv

e th

e cl

ient

advi

ce o

n t

he

mai

nte

nan

ce o

f th

eir

rela

xed h

air

5

Under

stan

d s

alo

n a

nd

legal

req

uirem

ents

5.1

des

crib

e th

e sa

lon's

req

uirem

ents

for

clie

nt

pre

par

ation

5.2

des

crib

e th

e sa

lon's

exp

ecte

d s

ervi

ce t

imes

for

rela

xing

5.3

des

crib

e w

hen

and h

ow

to c

om

ple

te c

lient

reco

rds

5.4

des

crib

e th

e sa

lon's

and leg

al r

equirem

ents

for

dis

posa

l of

was

te m

ate

rial

s

5.5

des

crib

e ow

n lim

its

of au

thority

for

reso

lvin

g

rela

xing p

roble

ms

5.6

st

ate

the

per

son(s

) to

whom

they

should

rep

ort

pro

ble

ms

they

can

not

reso

lve

5.7

des

crib

e ow

n r

esponsi

bili

ties

under

curr

ent

Dat

a Pr

ote

ctio

n leg

isla

tion

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

126

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

5.8

des

crib

e ow

n r

esponsi

bili

ties

under

the

curr

ent

Contr

ol of

Subst

ance

s H

azar

dous

to H

ealth

Reg

ula

tions

in r

elat

ion t

o t

he

use

of re

laxi

ng a

nd

norm

alis

ing p

roduct

s

5.9

des

crib

e ow

n r

esponsi

bili

ties

under

the

curr

ent

Ele

ctri

city

at

Work

Reg

ula

tions

6

Under

stan

d h

ow

to w

ork

sa

fely

, ef

fect

ivel

y an

d

hyg

ienic

ally

when

rel

axin

g

and n

orm

alis

ing h

air

6.1

id

entify

the

pro

tect

ive

cloth

ing a

nd p

roduct

s th

at

should

be

avai

lable

for

clie

nts

6.2

id

entify

per

sonal

pro

tect

ive

equip

men

t av

aila

ble

6.3

des

crib

e how

the

posi

tion o

f th

e cl

ient

and

them

selv

es c

an a

ffec

t th

e des

ired

outc

om

e an

d

reduce

fatigue

and t

he

risk

of in

jury

6.4

ex

pla

in w

hy

it is

import

ant

to p

osi

tion t

ools

and

equip

men

t fo

r ea

se o

f use

6.5

ex

pla

in w

hy

it is

import

ant

to u

se p

erso

nal

pro

tect

ive

equip

men

t

6.6

id

entify

the

safe

ty c

onsi

der

atio

ns

whic

h m

ust

be

take

n into

acc

ount

when

rel

axin

g a

nd n

orm

alis

ing

6.7

ex

pla

in w

hy

it is

import

ant

to k

eep t

he

work

are

a cl

ean a

nd t

idy

6.8

des

crib

e m

ethods

of

work

ing s

afe

ly a

nd h

ygie

nic

ally

an

d w

hic

h m

inim

ise

the

risk

of

cross

-infe

ctio

n a

nd

cross

-infe

stat

ion

6.9

ex

pla

in t

he

import

ance

of per

sonal

hyg

iene

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

127

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

6.1

0

com

pare

met

hods

of st

erili

sation u

sed in

hai

rdre

ssin

g s

alo

ns

6.1

1

expla

in t

he

import

ance

of ques

tionin

g c

lients

to

esta

blis

h a

ny

contr

a-i

ndic

atio

ns

to r

elax

ing s

ervi

ces

6.1

2

expla

in w

hy

it is

import

ant

to r

ecord

clie

nt

resp

onse

s to

ques

tionin

g

6.1

3

outlin

e th

e le

gal si

gnific

ance

of

clie

nt

ques

tionin

g

and t

he

reco

rdin

g o

f cl

ient's

resp

onse

s to

ques

tionin

g

7

Under

stan

d h

ow

to

anal

yse

and t

est

the

hai

r an

d s

calp

7.1

des

crib

e w

hat

hai

r an

d s

calp

anal

ysis

should

cove

r

7.2

st

ate

the

import

ance

of

conduct

ing a

thoro

ugh

anal

ysis

7.3

des

crib

e th

e ty

pes

and p

urp

ose

s of te

sts

7.4

des

crib

e w

hen

and h

ow

tes

ts s

hould

be

carr

ied o

ut

and t

he

expec

ted r

esults

7.5

ex

pla

in h

ow

the

resu

lts

of te

sts

can influen

ce t

he

rela

xing s

ervi

ce

7.6

ex

pla

in p

ote

ntial

conse

quen

ces

of

faili

ng t

o t

est

7.7

outlin

e th

e co

urs

es o

f ac

tion t

o t

ake

in t

he

even

t of

adve

rse

reac

tions

to t

ests

7.8

ex

pla

in w

hy

it is

import

ant

to r

ecord

tes

t re

sults

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

128

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

8

Under

stan

d t

he

bas

ic

scie

nce

of

rela

xing

serv

ices

8.1

des

crib

e th

e ef

fect

s and p

ote

ntial

eff

ects

of re

laxi

ng

pro

duct

s on t

he

hai

r st

ruct

ure

8.2

des

crib

e th

e ef

fect

of

rela

xer

pre

-tre

atm

ents

on t

he

hai

r st

ruct

ure

and w

hy

they

are

use

d

8.3

ex

pla

in t

he

effe

ct o

f post

-tre

atm

ents

on t

he

hai

r st

ruct

ure

and w

hy

they

are

use

d

8.4

des

crib

e th

e ef

fect

of

rela

xers

on w

hite

hai

r

8.5

st

ate

the

act

ive

ingre

die

nts

in r

elax

ing p

roduct

s

8.6

ta

te t

he

pH

val

ue

of

rela

xing p

roduct

s

8.7

des

crib

e th

e im

port

ance

and e

ffec

ts o

f re

storing t

he

hair’s

pH

bala

nce

aft

er t

he

rela

xing p

roce

ss

8.8

des

crib

e th

e ef

fect

s and p

oss

ible

eff

ects

of

tem

per

ature

on r

elaxi

ng p

roduct

s

8.9

co

mpare

the

diffe

rence

bet

wee

n s

odiu

m a

nd n

on-

sodiu

m r

elax

ing p

roduct

s

8.1

0

expla

in w

hy

acc

ura

te t

imin

g a

nd t

horo

ugh r

insi

ng

of pro

duct

s is

nec

essa

ry

8.1

1

des

crib

e how

to r

ecognis

e Trich

orr

hex

is N

odosa

and

how

to d

eal w

ith t

his

conditio

n

8.1

2

expla

in h

ow

diffe

rent

fact

ors

can a

ffec

t th

e ch

oic

e of re

laxi

ng p

roduct

s

8.1

3

des

crib

e how

the

contr

a-in

dic

ations

in t

he

range

can a

ffec

t th

e del

iver

y of th

e re

laxi

ng s

ervi

ce t

o

clie

nts

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

129

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

8.1

4

des

crib

e th

e ef

fect

of

ove

rlap

pin

g p

roduct

s on t

o

pre

viousl

y ch

emic

ally

tre

ated

hair

8.1

5

stat

e th

e im

port

ance

of

not

sham

pooin

g t

he

hai

r 48

hours

prior

to r

elax

ing

8.1

6

iden

tify

the

diffe

rence

s bet

wee

n A

fric

an a

nd

Cau

casi

an h

air

type

stru

cture

s

9

Under

stan

d h

ow

to u

se

tools

and p

roduct

s 9.1

st

ate

the

man

ufa

cture

rs’ in

stru

ctio

ns

for

the

spec

ific

rel

axin

g p

roduct

s in

the

salo

n

9.2

ex

pla

in w

hy

diffe

rent

tools

are

use

d w

hen

rel

axin

g

and t

extu

risi

ng a

nd t

hei

r ef

fect

s on t

he

hair a

nd

scal

p

9.3

id

entify

the

fact

ors

that

should

be

consi

der

ed w

hen

se

lect

ing s

odiu

m o

r non-s

odiu

m r

elax

ing p

roduct

s

9.4

des

crib

e w

hy

it is

import

ant

to u

se p

roduct

s fr

om

th

e sa

me

syst

em

9.5

co

mpare

the

diffe

rent

types

and s

tren

gth

s of

avai

lable

rel

axer

s an

d w

hen

to u

se t

hem

9.6

co

mpare

the

diffe

rent

types

and u

se o

f pre

and

post

rel

axin

g t

reatm

ents

and w

hen

to u

se t

hem

9.7

des

crib

e th

e im

port

ance

of

follo

win

g m

anufa

cture

r’s

inst

ruct

ions

when

usi

ng r

elax

ing p

roduct

s

9.8

des

crib

e how

to u

se s

calp

pro

tect

ors

and w

hy

they

ar

e im

port

ant

9.9

ex

pla

in t

he

import

ance

of usi

ng p

roduct

s ec

onom

ically

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

130

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

10

Under

stan

d r

elax

ing a

nd

text

urisi

ng t

echniq

ues

and

pro

ble

ms

10.1

des

crib

e th

e m

ethod o

f ch

ecki

ng d

evel

opm

ent

when

re

laxi

ng

10.2

des

crib

e th

e m

ethod o

f ch

ecki

ng d

evel

opm

ent

when

te

xturi

sing

10.3

des

crib

e th

e m

ethod a

nd s

equen

ce o

f applic

atio

n o

f re

laxi

ng a

nd n

orm

alis

ing p

roduct

s

10.4

des

crib

e th

e ty

pes

and c

ause

s of pro

ble

ms

that

can

occ

ur

during t

he

rela

xing a

nd t

extu

risi

ng p

roce

ss

and h

ow

to r

esolv

e th

em

10.5

des

crib

e th

e ci

rcum

stan

ces

when

hai

r m

ay n

eed t

o

be

cut

prior

to a

ser

vice

10.6

des

crib

e how

to d

eal w

ith s

calp

irr

itation d

uring t

he

rela

xing a

nd t

extu

risi

ng p

roce

ss

10.7

des

crib

e th

e pote

ntial ef

fect

s of

usi

ng r

elaxi

ng

pro

duct

s on s

emi-

per

man

ent

and q

uas

i-per

man

ent

colo

ure

d h

air

10.8

des

crib

e th

e pote

ntial dis

com

fort

s cl

ients

may

ex

per

ience

during t

he

rela

xing p

roce

ss a

nd w

hy

it is

import

ant

to c

hec

k on t

hei

r w

ell-

bei

ng

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

131

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

11

Under

stan

d h

ow

to

com

munic

ate

and p

rovi

de

afte

rcar

e advi

ce t

o c

lients

11.1

st

ate

how

oft

en t

o s

ham

poo a

nd c

onditio

n t

hei

r hai

r

11.2

des

crib

e su

itab

le c

onditio

nin

g t

reat

men

ts a

nd t

he

import

ance

of re

gula

r co

nditio

nin

g

11.3

es

tim

ate

the

reco

mm

ended

tim

e in

terv

als

for

pro

fess

ional

conditio

nin

g t

reat

men

ts

11.4

id

entify

the

pro

duct

s to

use

for

hom

ecare

, th

ose

to

avoid

and w

hy

11.5

des

crib

e how

to p

rote

ct h

air

whils

t sl

eepin

g a

nd

why

11.6

des

crib

e how

lifes

tyle

can

eff

ect

the

clie

nt’s

mai

nte

nan

ce o

f th

eir

rela

xed h

air (

eg a

ctiv

e sp

ort

s,

care

er,

job r

equirem

ents

and h

olid

ays)

11.7

ex

pla

in t

he

import

ance

of kn

ow

ing w

hen

and w

hy

they

nee

d t

o h

ave

thei

r hair c

ut

11.8

des

crib

e how

the

continual

use

of hea

ted

equip

men

t ca

n d

amage

the

hai

r

11.9

es

tim

ate

the

reco

mm

ended

tim

e in

terv

als

bet

wee

n

rela

xing a

nd o

ther

chem

ical se

rvic

es

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


132


133

Unit 13: Cut Hair Using Basic Barbering Techniques

Unit code: GB3

Unit reference number: H/600/1221

QCF level: 2

Credit value: 8


Unit summary

This is a job ready unit which is competency based, covering both skills and knowledge. This unit is about the precision cutting skills involved in barbering to achieve a variety of looks and neckline finishes for men using club cutting, scissors over comb, clippers over comb, thinning and freehand techniques.

In this unit, razors will only be used for removing unwanted hair outside the outline shape.




2 The learner must practically demonstrate in their everyday work that they have met the standard for cutting hair using barbering techniques.

3 The assessor will observe the learner’s performance on at least 10 occasions – two for each cutting look in the range (looks can be combined on the one head).


– used all the tools and equipment:

a scissors

b clippers

c clipper attachments

d razors


a hair density

b hair texture


134

c head and face shape

d hair growth patterns

e presence of male pattern baldness

f hair elasticity

g piercings

– cut all the looks:

a uniform layer

b graduation

c with a fringe

d without a fringe

e with a parting

f without a parting

g around the ear outline

h with a fade

– used all the techniques:

a club cutting

b scissors over comb

c clippers over comb

d freehand

e thinning

f fading

– cut all the hair types:

a curly

b straight

– cut all the neckline shapes:

a tapered

b squared

c rounded

– cut all the outline shapes:

a natural

b created

c tapered


a time interval between cuts

b use of styling products

c potential for style change


135


6 No mandatory written questions are required for this unit.



N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

136

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to u

se e

ffec

tive

an

d s

afe

work

ing m

ethods

when

colo

uring h

air

1.1

pro

tect

the

clie

nt’s

cloth

ing t

hro

ughout

the

serv

ice

1.2

en

sure

the

clie

nt’s

skin

is

kept

free

of ex

cess

hai

r cu

ttin

gs

thro

ughout

the

serv

ice

1.3

cl

ean a

nd t

idy

the

work

are

a th

roughout

the

serv

ice

1.4

posi

tion c

lient’s

and a

dopt

post

ure

s th

at m

inim

ise

fatigue,

dis

com

fort

and inju

ry r

isk

1.5

use

work

ing m

ethods

that

:

–

min

imis

e th

e w

asta

ge

of pro

duct

s

–

min

imis

e th

e ri

sk o

f cr

oss

-infe

ctio

n

–

mak

e ef

fect

ive

use

of

the

work

ing t

ime

–

ensu

re t

he

use

of

clea

n r

esourc

es

–

min

imis

e th

e risk

of

har

m o

r in

jury

to s

elf an

d

clie

nts

1.6

m

ainta

in p

erso

nal st

andar

ds

of

hea

lth a

nd h

ygie

ne

whic

h m

inim

ise

the

risk

of

cross

-infe

ctio

n,

infe

stat

ion a

nd o

ffen

ce t

o t

hei

r cl

ients

and

colle

agues

1.7

use

tools

that

are

safe

and f

it f

or

purp

ose

1.8

id

entify

influen

cing f

act

ors

prior

to c

om

men

cing t

he

cutt

ing s

ervi

ce

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

137

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1.9

co

mple

te t

he

cutt

ing s

ervi

ce in a

com

mer

cial

ly

viab

le t

ime

1.1

0

rem

ove

wast

e an

d s

har

ps

imm

edia

tely

at

the

end

of th

e cu

ttin

g s

ervi

ce,

acco

rdin

g t

o leg

al a

nd s

alo

n

requirem

ents

2

Be

able

to c

ut

hair t

o

achie

ve a

var

iety

of lo

oks

2.1

co

nfirm

the

agre

ed look

with t

he

clie

nt

at

consu

ltat

ion p

rior

to c

om

men

cing t

he

cut

2.2

pre

par

e th

e cl

ient’s

hai

r prior

to c

utt

ing

2.3

use

cutt

ing t

echniq

ues

, fo

llow

ing e

stab

lished

cu

ttin

g g

uid

elin

es,

to a

chie

ve t

he

des

ired

look

2.4

ad

apt

cutt

ing t

echniq

ues

and p

osi

tion t

aki

ng

acco

unt

of

influen

cing fact

ors

2.5

ad

apt

ow

n a

nd c

lient’s

posi

tion t

o e

nsu

re a

ccura

cy

of th

e cu

t

2.6

cr

oss

-chec

k th

e cu

t to

ensu

re d

istr

ibution o

f w

eight,

bal

ance

and s

hape

2.7

cr

eate

nec

klin

e sh

apes

that

tak

e ac

count

of th

e nat

ura

l hai

rlin

e

2.8

cr

eate

outlin

es,

rem

ovi

ng u

nw

ante

d h

air o

uts

ide

the

des

ired

outlin

e sh

ape

2.9

bal

ance

and s

hape

sideb

urn

s to

suit t

he

hai

r st

yle

and t

o m

eet

the

clie

nt’s

requirem

ents

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

138

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

2.1

0

consu

lt w

ith t

he

clie

nt

thro

ughout

the

cutt

ing

serv

ice

to c

onfirm

the

des

ired

look

2.1

1

per

form

a f

inal

vis

ual

chec

k of

the

hai

r to

ensu

re

the

finis

hed

cut

is a

ccura

te

2.1

2

confirm

the

clie

nt’s

satisf

action w

ith t

he

cutt

ing

serv

ice

2.1

3

pro

vide

the

clie

nt

with s

uitab

le a

fter

care

advi

ce

3

Know

sal

on a

nd leg

al

requirem

ents

3.1

des

crib

e th

e sa

lon’s

req

uirem

ents

for

clie

nt

pre

par

ation

3.2

des

crib

e th

e sa

lon’s

exp

ecte

d s

ervi

ce t

imes

for

cutt

ing h

air

3.3

des

crib

e th

e sa

lon’s

and leg

al r

equirem

ents

for

dis

posa

l of

was

te m

ate

rial

s an

d s

har

ps

3.4

st

ate

per

sonal

res

ponsi

bili

ties

in r

elation t

o c

utt

ing

serv

ices

under

curr

ent

Ele

ctrici

ty a

t W

ork

Reg

ula

tions

4

Know

how

to w

ork

saf

ely,

ef

fect

ivel

y an

d

hyg

ienic

ally

when

cutt

ing

hai

r

4.1

outlin

e th

e ty

pes

of

per

sonal pro

tect

ive

equip

men

t th

at s

hould

be

availa

ble

for

clie

nts

and t

hem

selv

es

4.2

des

crib

e w

hy

it is

import

ant

to p

rote

ct c

lients

fro

m

hai

r cl

ippin

gs

4.3

des

crib

e how

ow

n a

nd c

lient

posi

tionin

g c

an a

ffec

t th

e des

ired

outc

om

e an

d r

educe

fat

igue

and inju

ry

risk

4.4

des

crib

e w

hy

it is

import

ant

to p

osi

tion c

utt

ing t

ools

an

d e

quip

men

t fo

r ea

se o

f use

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

139

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4.5

outlin

e th

e sa

fety

consi

der

atio

ns

whic

h m

ust

be

take

n into

acc

ount

when

cutt

ing h

air

4.6

des

crib

e w

hy

it is

import

ant

to k

eep t

he

work

are

a

clea

n a

nd t

idy

4.7

des

crib

e w

hy

it is

import

ant

to c

hec

k fo

r in

fest

atio

n

and a

void

cro

ss-i

nfe

ctio

n

4.8

co

mpare

saf

e an

d h

ygie

nic

work

ing m

ethods

that

m

inim

ise

the

risk

of

cross

-infe

ctio

n a

nd c

ross

-in

fest

atio

n

4.9

des

crib

e th

e im

port

ance

of

per

sonal

hyg

iene

4.1

0

des

crib

e th

e use

and m

ainte

nan

ce o

f cu

ttin

g t

ools

5

Know

about

hai

r gro

wth

fa

ctors

5.1

des

crib

e th

e fa

ctors

to c

onsi

der

bef

ore

and d

uring

the

cutt

ing o

f w

et a

nd d

ry h

air

5.2

st

ate

the

ave

rage

rate

of

hair

gro

wth

5.3

des

crib

e w

hy

hai

r pro

duct

s sh

ould

be

rem

ove

d f

rom

th

e hai

r prior

to c

utt

ing

5.4

des

crib

e th

e kn

ow

n c

ause

s an

d t

ypic

al p

atte

rns

of

mal

e pat

tern

bal

dnes

s

6

Know

about

the

use

of

cutt

ing t

echniq

ues

6.1

des

crib

e th

e im

port

ance

of

corr

ectly

com

bin

g o

ut

the

hai

r prior

to c

utt

ing

6.2

st

ate

the

tools

whic

h c

an b

e use

d o

n w

et h

air

and

dry

hai

r

6.3

des

crib

e how

influen

cing fact

ors

can

affec

t th

e w

ay

the

hai

r is

cut

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

140

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

6.4

outlin

e th

e im

port

ance

of co

nsu

ltin

g w

ith c

lients

th

roughout

the

cutt

ing p

roce

ss

6.5

outlin

e th

e im

port

ance

of

apply

ing t

he

corr

ect

deg

ree

of te

nsi

on t

o t

he

hai

r w

hen

cutt

ing

6.6

co

mpare

the

use

and e

ffec

ts o

f cl

ub,

free

han

d,

clip

per

ove

r co

mb,

scis

sors

ove

r co

mb,

thin

nin

g a

nd

fadin

g t

echniq

ues

6.7

des

crib

e th

e re

aso

ns

for

esta

blis

hin

g a

nd follo

win

g

cutt

ing g

uid

elin

es

6.8

des

crib

e how

to c

reate

and follo

w a

guid

elin

e fo

r:

–

uniform

lay

er

–

gra

duat

ion

–

with a

nd w

ithout

a fr

inge

–

with a

nd w

ithout

a part

ing

–

around t

he

ear

outlin

e an

d f

ade

6.9

des

crib

e how

to c

ross

-chec

k an

d b

alan

ce t

he

cut

and its

im

port

ance

6.1

0

outlin

e th

e im

port

ance

of w

ork

ing w

ith t

he

nat

ura

l fa

ll of th

e hai

r w

hen

consi

der

ing t

he

wei

ght

dis

trib

ution w

ithin

a h

air

cut

6.1

1

illust

rate

how

to c

reate

diffe

rent

outlin

e and

nec

klin

e sh

apes

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

141

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

6.1

2

des

crib

e how

hai

r an

gle

affec

ts w

eight

dis

trib

ution,

bal

ance

and d

egre

e of gra

duat

ion o

f th

e cu

t

6.1

3

outlin

e th

e im

port

ance

of cu

ttin

g t

o t

he

natu

ral

nec

klin

e in

bar

ber

ing

7

Know

cutt

ing e

quip

men

t an

d its

use

7.1

diffe

rentiat

e th

e ty

pes

and a

chie

ved e

ffec

ts o

f diffe

rent

clip

per

bla

des

and a

ttac

hm

ents

7.2

des

crib

e how

the

angle

posi

tionin

g o

f th

e hea

d a

nd

cutt

ing t

ools

affec

ts w

eight

dis

trib

ution,

bal

ance

an

d d

egre

e of gra

duat

ion o

f th

e cu

t

8

Know

how

to

com

munic

ate

hai

r m

ainte

nan

ce a

nd

man

agem

ent

info

rmat

ion

to c

lients

8.1

des

crib

e how

to c

om

munic

ate

effe

ctiv

e advi

ce a

nd

reco

mm

endat

ions

to c

lients

8.2

es

tim

ate

the

reco

mm

ended

tim

e in

terv

al bet

wee

n

regula

r cu

ts a

nd its

im

port

ance

8.3

des

crib

e su

itab

le a

nd u

nsu

itab

le s

tylin

g p

roduct

s an

d t

ools

for

hom

e use

8.4

des

crib

e how

lifes

tyle

can

influen

ce c

lient’s

styl

e ch

oic

e

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


142


143

Unit 14: Cut Facial Hair to Shape Using Basic Techniques

Unit code: GB4


QCF level: 2

Credit value: 4


Unit summary

This is a job ready unit which is competency based. This unit is about cutting beards and moustaches to maintain existing shapes using scissors over comb, clippers with attachment, clippers over comb and freehand cutting techniques.




2 The learner must practically demonstrate in their everyday work that they have met the standard for cutting facial hair.

3 The assessor will observe these aspects of the learners’ performance on at least four occasions. These observations must cover:

– one tapered beardline

– one outlined beard

– two different moustache shapes.


– used all the types of tools:

a scissors

b clippers

c clipper attachments

– taken account of all the factors:

a head and face shape



144

c hair style

d adverse skin conditions

e hair density

f skin elasticity

g facial piercing

h facial contours

– cut all the looks:

a tapered beardline

b full beard outlines

c moustache only

d eyebrow shape

– used all the cutting techniques:

a scissors over comb

b clipper with attachment

c clipper over comb

d freehand



b maintenance of beard and moustache shape

c suitable equipment for home use.





N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

145

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to m

ainta

in

effe

ctiv

e and s

afe

m

ethods

of w

ork

ing w

hen

cu

ttin

g f

acia

l hai

r

1.1

pro

tect

the

clie

nt’s

cloth

ing a

nd e

yes

thro

ughout

the

serv

ice

1.2

ke

ep t

he

clie

nt’s

face

and n

eck

free

of ex

cess

hai

r cu

ttin

gs

thro

ughout

the

serv

ice

1.3

posi

tion t

he

clie

nt

to m

eet

the

nee

ds

of th

e se

rvic

e w

ithout

causi

ng t

hem

dis

com

fort

1.4

ke

ep t

he

work

are

a c

lean

and t

idy

thro

ughout

the

serv

ice

1.5

re

move

wast

e im

med

iate

ly a

t th

e en

d o

f th

e cu

ttin

g

serv

ice

1.6

use

saf

e w

ork

ing m

ethods

that

–

mak

e ef

fect

ive

use

of

reso

urc

es

–

min

imis

e th

e risk

of

har

m o

r in

jury

to

them

selv

es a

nd o

ther

s

1.7

m

ainta

in p

erso

nal st

andar

ds

of

hea

lth a

nd h

ygie

ne

min

imis

e th

e ri

sk o

f cr

oss

-infe

ctio

n,

infe

station a

nd

offen

ce t

o c

lients

and c

olle

agues

1.8

use

tools

that

are

safe

and f

it f

or

purp

ose

1.9

id

entify

fact

ors

lik

ely

to influen

ce t

he

serv

ice

prior

to c

utt

ing

1.1

0

com

ple

te t

he

cutt

ing s

ervi

ce w

ithin

a c

om

mer

cial

ly

viab

le t

ime

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

146

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

2

Be

able

to c

ut

bea

rds

and

moust

ach

es t

o m

ain

tain

th

eir

shap

e

2.1

pre

par

e th

e cl

ient’s

faci

al h

air

prior

to t

he

serv

ice

2.2

co

nfirm

the

agre

ed look

with t

he

clie

nt

thro

ughout

the

serv

ice

2.3

es

tablis

h a

nd follo

w t

he

cutt

ing g

uid

elin

e(s)

to

achie

ve t

he

required

look

2.4

ad

apt

the

cutt

ing t

echniq

ues

to t

ake

acc

ount

of

fact

ors

influen

cing t

he

serv

ice

and t

o a

chie

ve t

he

des

ired

look

2.5

ch

ange

ow

n p

osi

tion a

nd t

hat

of

the

clie

nt

to h

elp

ensu

re t

he

accu

racy

of th

e cu

t

2.6

ch

eck

regula

rly

the

clie

nt’s

com

fort

thro

ughout

the

serv

ice

2.7

finis

h t

he

look

so t

hat

it is

even

, sy

mm

etri

cal an

d

bal

ance

d in r

elation t

o t

he

clie

nt’s

faci

al c

onto

ur

2.8

finis

h t

he

look

with a

n e

ven d

ensi

ty t

hro

ughout

the

shap

e

2.9

re

move

any

unw

ante

d h

air

outs

ide

the

des

ired

outlin

e sh

ape

2.1

0

mak

e a

final

vis

ual ch

eck

to e

nsu

re t

he

finis

hed

cut

is a

ccura

te

2.1

1

confirm

the

clie

nt’s

satisf

action w

ith t

he

finis

hed

cut

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

147

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

3

Be

able

to p

rovi

de

afte

rcar

e advi

ce

3.1

giv

e ad

vice

and r

ecom

men

dat

ions

accu

rate

ly a

nd

const

ruct

ivel

y

3.2

giv

e th

e cl

ient

advi

ce o

n t

he

mai

nte

nan

ce o

f th

e cu

t an

d s

tyle

4

Under

stan

d s

alo

n a

nd

legal

req

uirem

ents

4.1

des

crib

e th

e sa

lon r

equirem

ents

for

clie

nt

pre

par

ation

4.2

des

crib

e th

e sa

lon's

exp

ecte

d s

ervi

ce t

imes

for

cutt

ing fac

ial hai

r to

shap

e

4.3

des

crib

e th

e sa

lon’s

and leg

al r

equirem

ents

for

dis

posa

l of

was

te m

ate

rial

s

4.4

des

crib

e ow

n r

esponsi

bili

ties

under

the

curr

ent

Ele

ctri

city

at

Work

Reg

ula

tions

5

Under

stan

d h

ow

to w

ork

sa

fely

, ef

fect

ivel

y an

d

hyg

ienic

ally

when

cutt

ing

faci

al hair

5.1

id

entify

the

pro

tect

ive

cloth

ing t

hat

should

be

avai

lable

for

clie

nts

5.2

ex

pla

in w

hy

it is

import

ant

to p

rote

ct c

lients

fro

m

hai

r cl

ippin

gs

5.3

des

crib

e how

the

posi

tion o

f th

e cl

ient

and

them

selv

es c

an a

ffec

t th

e des

ired

outc

om

e an

d

reduce

fatigue

and t

he

risk

of in

jury

5.4

id

entify

why

it is

import

ant

to u

se t

he

corr

ect

type

of barb

er’s

chai

r

5.5

id

entify

the

safe

ty c

onsi

der

atio

ns

whic

h m

ust

be

take

n into

acc

ount

when

cutt

ing faci

al h

air

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

148

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

5.6

ex

pla

in w

hy

it is

import

ant

to c

hec

k fo

r in

fest

atio

n

and t

o a

void

cro

ss-i

nfe

ctio

n

5.7

ex

pla

in w

hy

it is

import

ant

to k

eep t

he

work

are

a cl

ean a

nd t

idy

5.8

co

mpare

the

met

hods

of

clea

nin

g,

dis

infe

ctin

g

and/o

r st

erili

sation u

sed in s

alons

5.9

des

crib

e m

ethods

of

work

ing s

afe

ly a

nd h

ygie

nic

ally

an

d w

hic

h m

inim

ise

the

risk

of

cross

-infe

ctio

n a

nd

cross

-infe

stat

ion

5.1

0

expla

in t

he

import

ance

of per

sonal

hyg

iene

6

Under

stan

d h

ow

to u

se

tools

and e

quip

men

t 6.1

des

crib

e m

ethods

of

clea

nin

g a

nd m

ainta

inin

g t

ools

an

d e

quip

men

t

6.2

ex

pla

in h

ow

to s

afel

y use

tools

and e

quip

men

t

6.3

ex

pla

in h

ow

to lev

el a

nd t

est

clip

per

s

6.4

ex

pla

in t

he

effe

cts

diffe

rent

size

clip

per

bla

des

can

ac

hie

ve

7

Under

stan

d c

utt

ing

tech

niq

ues

for

faci

al hai

r 7.1

des

crib

e th

e diffe

rent

fact

ors

that

must

be

take

n

into

consi

der

atio

n p

rior

to c

utt

ing

7.2

des

crib

e how

diffe

rent

fact

ors

can

affec

t th

e w

ay

the

faci

al hai

r is

cut

7.3

ex

pla

in t

he

import

ance

of cu

ttin

g t

o t

he

natu

ral

faci

al hairlin

e

7.4

des

crib

e bas

ic b

eard

and m

oust

ache

shap

es

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

149

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

7.5

ex

pla

in t

he

import

ance

of co

nsu

ltin

g w

ith t

he

clie

nt

thro

ughout

the

cutt

ing p

roce

ss

7.6

des

crib

e how

and w

hen

to c

ut

faci

al h

air

usi

ng

free

han

d,

scis

sors

ove

r co

mb,

clip

per

with

atta

chm

ent

and c

lipper

ove

r co

mb c

utt

ing

tech

niq

ues

7.7

ex

pla

in t

he

reaso

ns

for

esta

blis

hin

g a

nd f

ollo

win

g

guid

elin

es

7.8

des

crib

e how

to c

reate

and follo

w a

guid

elin

e fo

r bea

rds

with t

aper

ed o

utlin

es,

sculp

ture

d o

utlin

es

and m

oust

aches

7.9

des

crib

e w

hy

it is

import

ant

to w

ork

with t

he

nat

ura

l gro

wth

pat

tern

s of

faci

al h

air

when

co

nsi

der

ing t

he

wei

ght

dis

trib

ution w

ithin

a faci

al

hai

r cu

t

7.1

0

state

the

ave

rage

rate

of

hair

gro

wth

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

150

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

8

Under

stan

d a

fter

care

ad

vice

for

clie

nts

8.1

ex

pla

in h

ow

to g

ive

effe

ctiv

e advi

ce a

nd

reco

mm

endat

ions

to c

lients

8.2

re

com

men

ded

tim

e in

terv

al bet

wee

n c

uts

or

to

achie

ve t

he

des

ired

new

look

8.3

ex

pla

in h

ow

lifes

tyle

can

influen

ce t

he

clie

nt’s

choic

e of

styl

e

8.4

des

crib

e how

to m

ainta

in b

eard

and m

oust

ache

shap

e

8.5

des

crib

e th

e to

ols

suitab

le f

or

hom

e use

bet

wee

n

cuts

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


151

Unit 15: Dry and Finish Men’s Hair

Unit code: GB5


QCF level: 2

Credit value: 4


Unit summary

This is a job ready unit which is competency based. This unit is about using a range of styling techniques to dry men's hair to create a variety of finished looks. The ability to work with a high degree of manual dexterity, taking into account many factors, will be required. Working with a wide range of styling and finishing products is also included.




2 The learner must practically demonstrate in their everyday work that they have met the standard for drying and finishing men’s hair.

3 The assessor will observe these aspects of the learner’s performance on at least three occasions which must include the use of three different styling and finishing products.


– used three out of the five* styling and finishing products:

a heat protectors

b sprays

c creams

d gels

e wax

– dried and finished all hair types:

a curly

b straight


152


a hair cut


c hair elasticity

d head and face shape

e hair texture

f hair length

g hair density

– used all the styling techniques:

a with a round brush

b with a flat brush

c finger drying

– achieved all the finished looks:

a straightening

b smoothing

c creating volume

d creating movement





* However, the learners must prove to the assessor that they have the necessary knowledge, understanding and skills to be able to perform competently.






N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

153

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to u

se s

afe

and

effe

ctiv

e m

ethods

of

work

ing w

hen

dry

ing a

nd

finis

hin

g h

air

1.1

pro

tect

the

clie

nt’s

cloth

ing t

hro

ughout

the

serv

ice

1.2

posi

tion t

hem

selv

es a

nd t

he

clie

nt

to m

eet

the

nee

ds

of th

e se

rvic

e w

ithout

causi

ng d

isco

mfo

rt

1.3

ke

ep t

he

work

are

a c

lean

and t

idy

thro

ughout

the

serv

ice

1.4

use

work

ing m

ethods

that

–

min

imis

e th

e w

asta

ge

of pro

duct

s

–

min

imis

e th

e risk

of

dam

age

to t

ools

–

min

imis

e th

e ri

sk o

f cr

oss

-infe

ctio

n

–

mak

e ef

fect

ive

use

of

the

work

ing t

ime

–

ensu

re t

he

use

of

clea

n r

esourc

es

–

min

imis

e th

e risk

of

har

m o

r in

jury

to

them

selv

es a

nd o

ther

s

1.5

m

ainta

in p

erso

nal st

andar

ds

of

hea

lth a

nd h

ygie

ne

whic

h m

inim

ise

the

risk

of

cross

-infe

ctio

n,

infe

stat

ion a

nd o

ffen

ce t

o t

he

clie

nts

and c

olle

agues

1.6

use

pro

duct

s, m

ethods

and e

quip

men

t id

entified

as

a re

sult o

f co

nsu

ltat

ion w

ith t

he

clie

nt

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

154

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1.7

te

st t

he

tem

per

ature

of

hea

ted s

tylin

g e

quip

men

t prior

to u

se a

nd t

hro

ughout

the

serv

ice

1.8

co

mple

te s

tylin

g a

nd f

inis

hin

g s

ervi

ces

within

a

com

mer

cially

via

ble

tim

e

2

Be

able

to d

ry a

nd f

inis

h

hai

r 2.1

co

nfirm

the

clie

nt’s

satisf

action o

n t

he

agre

ed look

bef

ore

com

men

cing a

nd o

n c

om

ple

tion o

f th

e se

rvic

e

2.2

ap

ply

suitable

sty

ling a

nd f

inis

hin

g p

roduct

s,

follo

win

g m

anufa

cture

rs’ in

stru

ctio

ns

2.3

co

ntr

ol th

e cl

ient’s

hair a

nd s

tylin

g e

quip

men

t,

thro

ughout

the

styl

ing p

roce

ss,

taki

ng into

acc

ount

fact

ors

influen

cing t

he

serv

ice

2.4

use

and a

dap

t st

ylin

g t

echniq

ues

to a

chie

ve t

he

des

ired

look

2.5

ev

aluat

e th

e finis

hed

look

to e

nsu

re t

hat

rel

evan

t fa

ctors

influen

cing t

he

serv

ice

hav

e bee

n t

aken

into

ac

count

and t

he

finis

hed

look

mee

ts t

he

inte

nded

sh

ape,

direc

tion a

nd v

olu

me

agre

ed w

ith t

he

clie

nt

2.6

giv

e th

e cl

ient

suitab

le a

fter

care

advi

ce o

n t

he

mai

nte

nan

ce o

f th

e st

yle

and h

air

conditio

n

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

155

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

3

under

stan

d s

alo

n a

nd

legal

req

uirem

ents

af

fect

ing t

he

serv

ice

3.1

des

crib

e th

e sa

lon's

req

uirem

ents

for

clie

nt

pre

par

ation

3.2

st

ate

the

salo

n's

exp

ecte

d s

ervi

ce t

imes

for

dry

ing

and fin

ishin

g h

air

3.3

des

crib

e ow

n r

esponsi

bili

ties

under

the

curr

ent

Contr

ol of

Subst

ance

s H

azar

dous

to H

ealth

Reg

ula

tions

in r

elat

ion t

o t

he

use

of st

ylin

g a

nd

finis

hin

g p

roduct

s

3.4

des

crib

e ow

n r

esponsi

bili

ties

under

the

curr

ent

Ele

ctri

city

at

Work

Reg

ula

tions

4

under

stan

d h

ow

to w

ork

sa

fely

, ef

fect

ivel

y an

d

hyg

ienic

ally

when

dry

ing

hai

r to

shape

4.1

des

crib

e co

nta

ct d

erm

atitis

and h

ow

to a

void

dev

elopin

g it

whils

t ca

rryi

ng o

ut

styl

ing a

nd

finis

hin

g s

ervi

ces

4.2

lis

t th

e pro

tect

ive

equip

men

t th

at

should

be

avai

lable

4.3

st

ate

why

it is

import

ant

to u

se p

erso

nal

pro

tect

ive

equip

men

t

4.4

ex

pla

in h

ow

the

posi

tion o

f th

e cl

ient

and

them

selv

es c

an a

ffec

t th

e des

ired

outc

om

e an

d

reduce

fatigue

and t

he

risk

of in

jury

4.5

st

ate

the

import

ance

of

posi

tionin

g e

quip

men

t fo

r ea

se o

f use

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

156

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4.6

des

crib

e th

e sa

fety

consi

der

atio

ns

whic

h m

ust

be

take

n into

acc

ount

when

dry

ing a

nd f

inis

hin

g h

air

4.7

ex

pla

in w

hy

it is

import

ant

to k

eep t

he

work

are

a cl

ean a

nd t

idy

4.8

des

crib

e m

ethods

of

work

ing s

afe

ly a

nd h

ygie

nic

ally

w

hic

h m

inim

ise

the

risk

of

cross

-infe

ctio

n a

nd

cross

-infe

stat

ion

4.9

ex

pla

in t

he

import

ance

of m

ain

tain

ing p

erso

nal

hyg

iene

4.1

0

expla

in w

hy

it is

import

ant

to c

hec

k el

ectr

ical

eq

uip

men

t use

d t

o a

id t

he

dry

ing a

nd f

inis

hin

g

pro

cess

es

4.1

1

com

pare

the

met

hods

of

clea

nin

g,

dis

infe

ctin

g a

nd

ster

ilisa

tion u

sed in s

alons

4.1

2

stat

e th

e im

port

ance

of

usi

ng p

roduct

s ec

onom

ically

4.1

3

expla

in w

hy

tools

and h

eate

d s

tylin

g e

quip

men

t sh

ould

be

kept

free

fro

m e

xces

s oils

and p

roduct

build

up

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

157

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

5

under

stan

d t

he

bas

ic

scie

nce

that

rel

ates

to

dry

ing a

nd fin

ishin

g m

en’s

hai

r

5.1

des

crib

e th

e ef

fect

s of hum

idity

on h

air

5.2

des

crib

e th

e phys

ical

effec

ts o

f hea

ted s

tylin

g

equip

men

t on t

he

hair s

truct

ure

5.3

ex

pla

in h

ow

the

inco

rrec

t ap

plic

atio

n o

f hea

t ca

n

affe

ct t

he

hai

r an

d s

calp

5.4

st

ate

why

hai

r sh

ould

be

allo

wed

to c

ool prior

to

finis

hin

g

5.5

st

ate

why

hai

r sh

ould

be

kept

dam

p b

efore

dry

ing

5.6

ex

pla

in h

ow

hea

t pro

tect

ors

act

to p

rote

ct t

he

hair

6

under

stan

d h

ow

to u

se

dry

ing a

nd fin

ishin

g

tech

niq

ues

, m

ethods,

pro

duct

s, e

quip

men

t

6.1

des

crib

e th

e ty

pes

of

pro

duct

s, t

ools

and e

quip

men

t av

aila

ble

for

dry

ing a

nd fin

ishin

g m

en’s

hair

6.2

outlin

e w

hen

and w

hy

dry

ing a

nd fin

ishin

g p

roduct

s sh

ould

be

use

d

6.3

ex

pla

in t

he

import

ance

of

follo

win

g t

he

man

ufa

cture

rs’ in

stru

ctio

ns

for

the

use

of th

e sp

ecific

sty

ling a

nd f

inis

hin

g p

roduct

s in

the

salo

n

6.4

outlin

e w

hy

and h

ow

to u

se t

he

diffe

rent

types

of

–

styl

ing b

rush

es a

nd c

om

bs

when

blo

w d

ryin

g

and b

low

wav

ing

–

atta

chm

ents

when

blo

w d

ryin

g a

nd b

low

wav

ing

6.5

outlin

e cu

rren

t te

chniq

ues

for

dry

ing a

nd f

inis

hin

g

hai

r

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

158

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

6.6

des

crib

e how

fact

ors

affec

t th

e dry

ing p

roce

ss a

nd

the

finis

hed

look

6.7

ex

pla

in w

hy

the

direc

tion o

f th

e ai

r flow

when

dry

ing is

import

ant

to a

chie

ve t

he

des

ired

look

6.8

des

crib

e how

the

size

of

the

sect

ion a

nd t

he

angle

at

whic

h t

he

hai

r is

hel

d d

uring d

ryin

g influen

ces

the

volu

me

and d

irec

tion o

f th

e hai

r m

ove

men

t

6.9

des

crib

e m

ethods

of

han

dlin

g a

nd c

ontr

olli

ng h

air

sect

ions

during t

he

dry

ing p

roce

ss

7

under

stan

d h

ow

to

com

munic

ate

and p

rovi

de

afte

rcar

e advi

ce f

or

clie

nts

7.1

id

entify

pro

duct

s fo

r hom

e use

that

will

ben

efit t

he

clie

nt

and t

hose

to a

void

and w

hy

7.2

ex

pla

in h

ow

the

continual

use

of

hea

ted e

quip

men

t ca

n a

ffec

t th

e hai

r

7.3

outlin

e how

to r

ecre

ate

and m

ain

tain

the

agre

ed

styl

e

7.4

des

crib

e how

lifes

tyle

can

influen

ce t

he

choic

e of

styl

e (e

g a

ctiv

e sp

ort

s, c

are

er a

nd job

requirem

ents

)

7.5

ex

pla

in h

ow

to g

ive

effe

ctiv

e advi

ce a

nd

reco

mm

endat

ions

to c

lients

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

159

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


160


161

Unit 16: Fulfil Salon Reception Duties

Unit code: Y/600/1264

Unit reference number: G4

QCF level: 2

Credit value: 3


Unit summary

This is a job ready unit which is competency based. This unit is about the important skills of welcoming and receiving people entering the salon, handling enquiries, making appointments, dealing with client payments and generally maintaining the reception area. Dealing with people in a polite manner whilst questioning them to find out what they require forms an important part of this unit.



1 Evidence from simulated activities may be used to produce performance evidence for the following but only when naturally occurring performance evidence cannot be obtained for:

Methods of Payment Range Variables – 'cash equivalents', 'cheque' and 'payment cards' and handling the types of payment discrepancies listed:

a invalid currency

b invalid card

c incorrect completion of cheque

d suspected fraudulent use of payment card

e payment disputes.

2 The learner must practically demonstrate in their work situation that they have met the standards for fulfilling salon reception duties.

3 The assessor will observe these aspects of the learner’s performance on at least three occasions. These observations must cover all four main outcomes of this unit.


– handled three of the four* types of people

– handled two of the three* types of enquiries


162

– handled both types of appointment

– obtained all the appointment details

– handled all the methods of payment

– dealt with all the types of discrepancy.

i People:

a who have different needs and expectations

b who appear angry

c who may be confused

d who have a complaint.

ii Enquiries:

a in person

b by telephone

c electronically.

iii Appointments are made

a in person

b by telephone.

iv Appointment details are:

a client’s name

b client’s contact details

c service required

d estimated price

e date

f time

g member(s) of staff booked for service.

v Methods of payment are:

a cash

b cash equivalents

c cheque

d payment cards.

vi Discrepancies are:

a invalid currency

b invalid card

c incorrect completion of cheque

d suspected fraudulent use of payment card

e payment disputes.

* However, the learner must prove to the assessor that they have the necessary knowledge, understanding and skills to be able to perform.


163





N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

164

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tcom

es a

nd a

sses

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t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to m

ainta

in t

he

rece

ption a

rea

1.1

ke

ep t

he

rece

ption a

rea

clea

n a

nd t

idy

at

all tim

es

1.2

m

ainta

in a

gre

ed lev

els

of

stock

of re

ception

stat

ioner

y an

d p

roduct

dis

pla

ys

1.3

offer

clie

nts

hosp

ital

ity

to m

eet

the

salo

n’s

clie

nt

care

polic

ies

2

Be

able

to a

tten

d t

o

clie

nts

and e

nquir

ies

2.1

at

tend t

o p

eople

pro

mptly

in a

polit

e m

anner

giv

ing

info

rmat

ion c

lear

ly

2.2

id

entify

the

purp

ose

of th

e en

quiry

2.3

co

nfirm

appoin

tmen

ts a

nd p

rom

ptly

info

rm t

he

rele

vant

per

son

2.4

re

fer

enquirie

s pro

mptly

that

cannot

be

dea

lt w

ith

to t

he

rele

vant

per

son for

action

2.5

re

cord

mes

sages

and p

ass

to t

he

rele

vant

per

son

2.6

giv

e co

nfiden

tial

info

rmat

ion o

nly

to a

uth

orise

d

peo

ple

2.7

bal

ance

the

nee

ds

of

all in

div

idual

s fo

r at

tention

3

Be

able

to m

ake

appoin

tmen

ts f

or

salo

n

serv

ices

3.1

fo

r th

e se

rvic

e re

ques

ted

3.2

id

entify

clie

nt

requirem

ents

and s

ched

ule

ap

poin

tmen

ts in a

way

that

satisf

ies

the

clie

nt

and

styl

ist,

maki

ng m

ost

pro

duct

ive

use

of sa

lon t

ime

3.3

re

cord

appoin

tmen

t det

ails

acc

ura

tely

, cl

early

and

to m

eet

the

salo

n’s

req

uirem

ents

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

165

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4

Be

able

to h

andle

pay

men

ts f

rom

clie

nts

4.1

to

tal ch

arges

and info

rm c

lients

cle

arly

and in a

co

urt

eous

man

ner

4.2

in

spec

t purc

has

es for

conditio

n a

nd q

ual

ity

as

they

ar

e pro

cess

ed f

or

paym

ent

4.3

es

tablis

h t

he

clie

nt’s

met

hod o

f pay

men

t and

pro

cess

the

pay

men

t giv

ing c

hange

and r

ecei

pt

when

req

uired

4.4

re

cord

info

rmat

ion a

bout

the

sale

acc

ura

tely

, cl

early

and t

o m

eet

the

salo

n’s

req

uirem

ents

4.5

gai

n a

uth

orisa

tion f

or

acce

pting n

on-c

ash

pay

men

ts

when

the

valu

e ex

ceed

s agre

ed lim

it

4.6

ta

ctfu

lly info

rm c

lients

when

auth

orisa

tion c

annot

be

obta

ined

for

non-c

ash p

aym

ents

4.7

id

entify

and r

esolv

e, w

her

e poss

ible

, an

y dis

crep

anci

es in p

aym

ents

within

the

limits

of ow

n

auth

ority

4.8

re

fer

paym

ent

dis

crep

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es w

hic

h c

annot

be

reso

lved

pro

mptly

to t

he

rele

vant

per

son for

act

ion

4.9

fo

llow

cas

h p

oin

t se

curity

pro

cedure

s at

all

tim

es

4.1

0

iden

tify

and r

eport

low

lev

els

of

chan

ge

in t

ime

to

avoid

short

ages

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

166

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

5

Under

stan

d s

alo

n a

nd

legal

req

uirem

ents

5.1

su

mm

aris

e th

e sa

lon’s

pro

cedure

s fo

r:

–

mai

nta

inin

g c

onfiden

tial

ity

–

taki

ng m

essa

ges

–

mak

ing a

nd r

ecord

ing a

ppoin

tmen

ts

–

dea

ling w

ith s

usp

ecte

d fra

ud

–

auth

orisi

ng n

on-c

ash p

aym

ents

when

thes

e ar

e ‘o

ver

limit’

–

clie

nt

care

at

rece

ption

5.2

ex

pla

in lim

its

of ow

n a

uth

ority

when

:

–

mai

nta

inin

g t

he

rece

ption a

rea

–

atte

ndin

g t

o p

eople

and e

nquirie

s

–

mak

ing a

ppoin

tmen

ts

–

dea

ling w

ith p

aym

ents

and d

iscr

epan

cies

5.3

des

crib

e th

e co

nse

quen

ces

of bre

akin

g

confiden

tialit

y

5.4

id

entify

who t

o r

efer

to w

ith d

iffe

rent

types

of

enquirie

s or

rece

ption p

roble

ms

5.5

des

crib

e re

leva

nt

rights

, duties

and r

esponsi

bili

ties

re

lating t

o t

he

Sale

of G

oods

and S

ervi

ces

Act

and

the

Data

Pro

tect

ion A

ct

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

167

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

6

Under

stan

d

com

munic

atio

n m

ethods

6.1

ex

pla

in t

he

import

ance

of ta

king m

essa

ges

and

pas

sing t

hem

on t

o t

he

right

per

son a

t th

e right

tim

e

6.2

ex

pla

in t

he

import

ance

of ef

fect

ive

com

munic

atio

n

to t

he

salo

n’s

busi

nes

s

6.3

des

crib

e how

and w

hen

to a

sk q

ues

tions

6.4

ex

pla

in h

ow

to b

alan

ce g

ivin

g a

tten

tion t

o

indiv

idual

clie

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whils

t m

ainta

inin

g a

res

ponsi

bili

ty

tow

ards

oth

er c

lients

in b

usy

tra

din

g p

erio

ds

6.5

ex

pla

in h

ow

to s

how

they

are

lis

tenin

g c

lose

ly t

o

what

peo

ple

are

sayi

ng

7

Under

stan

d s

alo

n s

ervi

ces,

pro

duct

s and p

rici

ng

7.1

ex

pla

in t

he

serv

ices

ava

ilable

, th

eir

dura

tion a

nd

cost

7.2

des

crib

e th

e pro

duct

s av

aila

ble

for

sale

and t

hei

r co

st

7.3

des

crib

e how

to iden

tify

any

def

ects

in p

roduct

s as

they

are

bei

ng p

roce

ssed

for

sale

7.4

ex

pla

in h

ow

to iden

tify

any

curr

ent

dis

counts

and

spec

ial off

ers

7.5

id

entify

what

and h

ow

much

sta

tioner

y sh

ould

be

kept

at t

he

rece

ption a

rea

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

168

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

8

Under

stan

d h

ow

to

calc

ula

te a

nd t

ake

pay

men

ts

8.1

des

crib

e co

mm

on m

ethods

of

calc

ula

ting p

aym

ents

in

cludin

g p

oin

t of

sale

tec

hnolo

gy

and p

hys

ical

ca

lcula

tions

8.2

des

crib

e how

to k

eep c

ash

and o

ther

pay

men

ts s

afe

an

d s

ecure

8.3

des

crib

e th

e ty

pes

of

pay

men

t th

at t

hey

are

au

thorise

d t

o a

ccep

t

8.4

ex

pla

in h

ow

to g

ain e

lect

ronic

auth

orisa

tion for

pay

men

t ca

rds

8.5

ex

pla

in h

ow

to iden

tify

susp

ecte

d c

ounte

rfei

t pay

men

ts s

tole

n c

heq

ues

, cr

edit c

ard

s an

d

pay

men

t ca

rds

8.6

des

crib

e how

to d

eal w

ith c

ust

om

ers

off

erin

g

susp

ect

tender

or

susp

ect

non-c

ash p

aym

ents

8.7

des

crib

e th

e co

nse

quen

ces

of

failu

re t

o h

andle

pay

men

ts c

orr

ectly

9

Under

stan

d h

ow

to m

ake

appoin

tmen

ts

9.1

ex

pla

in t

he

import

ance

of m

aki

ng a

ppoin

tmen

ts

corr

ectly

9.2

des

crib

e th

e co

mm

on s

yste

ms

ava

ilable

for

mak

ing

appoin

tmen

ts w

ithin

the

hai

rdre

ssin

g indust

ry

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

169

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


170


171

Unit 17: Promote Additional Services or Products to Customers

Unit code: G18


QCF level: 2

Credit value: 6


Unit summary

Services or products are continually changing in organisations to keep up with customers' expectations. By offering new or improved services or products the organisation can increase customer satisfaction. Many organisations must promote these to be able to survive in a competitive world. However, it is equally important for organisations that are not in competition with others to encourage their customers to try new services or products. This unit is about the learners’ need to keep pace with new developments and to encourage customers to take an interest in them. Customers expect more and more services or products to be offered to meet their own growing expectations. They need to be made aware of what is available from the organisation. Because of this everybody offering services or products needs to play a part in making customers aware of what is available. Learners should not choose this unit if their organisation does not want them to suggest additional services or products to customers.


1 Learners’ evidence should be collected when carrying out a real job, whether paid or voluntary, and when dealing with real clients, whether internal or external to the salon. However, for this unit, evidence collected in a realistic working environment or a work placement is permissible. Simulation is not allowed for any performance evidence with this unit. (Guidelines for the assessment of a Realistic Working Environment can be found in the Client Service Assessment Strategy for NVQ/SVQ Levels 2, 3 and 4 – January 2006.)

2 Learners may collect the evidence for the unit through work in a private sector salon, a not-for-profit salon or a public services salon.

3 Learners must provide evidence that shows they have done this over a sufficient period of time with different clients on different occasions for their assessor to be confident that they are competent.


172

4 Learners must provide evidence that the additional services or products offered include:

use of services or products that are new to their client

additional use of services or products that their client has used before.

5 Learners’ evidence must show that they:

follow salon procedures for offering additional services or products to their clients

create opportunities for encouraging their clients to use additional services or products

identify what their client wants by seeking information directly

identify what their client wants from spontaneous client comments.

6 Their communication with clients may be face to face, in writing, by telephone, text message, email, internet, intranet or by any other method they would be expected to use within their job role.



N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

173

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Iden

tify

additio

nal

serv

ices

or

pro

duct

s th

at

are

ava

ilable

1.1

updat

e an

d d

evel

op t

hei

r kn

ow

ledge

of th

eir

org

anis

atio

n’s

ser

vice

s or

pro

duct

s

1.2

ch

eck

with o

ther

s w

hen

they

are

unsu

re a

bout

new

se

rvic

e or

pro

duct

det

ails

1.3

id

entify

appro

priat

e se

rvic

es o

r pro

duct

s th

at m

ay

inte

rest

thei

r cu

stom

er

1.4

sp

ot

opport

unitie

s fo

r off

erin

g t

hei

r cu

stom

er

additio

nal

ser

vice

s or

pro

duct

s th

at w

ill im

pro

ve t

he

cust

om

er e

xper

ience

2

Info

rm c

ust

om

ers

about

additio

nal

ser

vice

s or

pro

duct

s

2.1

ch

oose

the

bes

t tim

e to

info

rm t

hei

r cu

stom

er

about

additio

nal

ser

vice

s or

pro

duct

s

2.2

ch

oose

the

bes

t m

ethod o

f co

mm

unic

atio

n t

o

intr

oduce

thei

r cu

stom

er t

o a

dditio

nal se

rvic

es o

r pro

duct

s

2.3

giv

e th

eir

cust

om

er a

ccura

te a

nd s

uffic

ient

info

rmat

ion t

o e

nab

le t

hem

to m

ake

a dec

isio

n

about

the

additio

nal

ser

vice

s or

pro

duct

s

2.4

giv

e th

eir

cust

om

er t

ime

to a

sk q

ues

tions

about

the

additio

nal

ser

vice

s or

pro

duct

s

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

174

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

3

Gai

n c

ust

om

er

com

mitm

ent

to u

sing

additio

nal

ser

vice

s or

pro

duct

s

3.1

cl

ose

the

conve

rsat

ion if

the

cust

om

er s

how

s no

inte

rest

3.2

giv

e in

form

atio

n t

o m

ove

the

situ

atio

n f

orw

ard

when

thei

r cu

stom

er s

how

s in

tere

st

3.3

se

cure

cust

om

er a

gre

emen

t an

d c

hec

k cu

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under

stan

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f th

e del

iver

y of th

e se

rvic

e or

pro

duct

3.4

ta

ke a

ctio

n t

o e

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re p

rom

pt

del

iver

y of

the

additio

nal

ser

vice

s or

pro

duct

s to

thei

r cu

stom

er

3.5

re

fer

thei

r cu

stom

er t

o o

ther

s or

to a

lter

native

so

urc

es o

f in

form

atio

n if

the

additio

nal se

rvic

es o

r pro

duct

s are

not

thei

r re

sponsi

bili

ty

4

Under

stan

d h

ow

to

pro

mote

additio

nal

se

rvic

es o

r pro

duct

s to

cu

stom

ers

4.1

des

crib

e th

e org

anis

ation’s

pro

cedure

s an

d s

yste

ms

for

enco

ura

gin

g t

he

use

of additio

nal

ser

vice

s or

pro

duct

s

4.2

ex

pla

in h

ow

additio

nal

ser

vice

s or

pro

duct

s w

ill

ben

efit t

hei

r cu

stom

ers

4.3

ex

pla

in h

ow

thei

r cu

stom

er’s

use

of ad

ditio

nal

se

rvic

es o

r pro

duct

s w

ill b

enef

it t

hei

r org

anis

atio

n

4.4

id

entify

the

mai

n fact

ors

that

influen

ce c

ust

om

ers

to u

se t

hei

r se

rvic

es o

r pro

duct

s

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

175

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4.5

ex

pla

in h

ow

to intr

oduce

additio

nal

ser

vice

s or

pro

duct

s to

cust

om

ers

outlin

ing t

hei

r ben

efits,

ove

rcom

ing r

eser

vations

and a

gre

eing t

o p

rovi

de

the

additio

nal

ser

vice

s or

pro

duct

s

4.6

st

ate

how

to g

ive

appro

priat

e, b

alan

ced info

rmation

to c

ust

om

ers

about

serv

ices

or

pro

duct

s

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


176


177

Unit 18: Develop and Maintain your Effectiveness at Work

Unit code: G8


QCF level: 2

Credit value: 3


Unit summary

This is a job ready unit which is competency based. This unit is about taking responsibility for improving performance at work and working well with colleagues so as to make a positive contribution to the overall effectiveness of the salon.




2 The learner will need to demonstrate in their everyday work that they have met the standard for developing and maintaining their effectiveness at work.

3 The learner will need to collect ‘paper evidence’ (also known as documentary evidence) to show that they have participated in development activities at work.

4 The assessor will observe the learner’s contributions to effective teamwork on at least one occasion which will be recorded.

5 The learner must show that they:

– have participated in all the listed opportunities to learn:

a from colleagues and other relevant people

b active participation in training and development activities

c active participation in salon activities

– have agreed and reviewed their progress towards both productivity and personal development targets:

a productivity

b personal development


178

– have offered assistance to both an individual colleague and in a group of their colleagues:

a on a one-to-one basis

b in a group.

Although some of the evidence of the performance will be gathered from observations made by the assessor, the learner will need to put together more documentary evidence in their portfolio to support their achievement of this unit.




N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

179

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to im

pro

ve t

hei

r per

sonal

per

form

ance

at

work

1.1

id

entify

ow

n s

tren

gth

s an

d w

eakn

esse

s an

d d

iscu

ss

them

with t

he

rele

vant

per

son(s

) an

d s

eek

feed

back

fro

m r

elev

ant

peo

ple

about

how

to

impro

ve o

wn p

erfo

rman

ce

1.2

find o

ut

more

info

rmat

ion f

rom

rel

evan

t peo

ple

to

per

form

a t

ask

when

the

inst

ruct

ions

are

uncl

ear

1.3

as

k co

lleag

ues

for

hel

p a

nd t

ake

opport

unitie

s to

le

arn w

hen

they

are

ava

ilable

or

seek

hel

p f

rom

re

leva

nt

peo

ple

when

they

are

unab

le t

o o

bta

in

lear

nin

g o

pport

unitie

s re

lating t

o o

wn w

ork

1.4

re

gula

rly

revi

ew d

evel

opm

ents

in h

aird

ress

ing a

nd

rela

ted a

reas

1.5

ag

ree

real

istic

work

tar

get

s w

ith t

he

rele

vant

per

son(s

), r

evie

w o

wn p

rogre

ss t

ow

ards

ach

ievi

ng

agre

ed t

arget

s an

d u

se t

he

resu

lts

of th

e re

view

s to

dev

elop o

wn p

erso

nal

dev

elopm

ent

pla

n

2

Be

able

to w

ork

effec

tive

ly

as p

art

of

a te

am

2.1

ag

ree

way

s of w

ork

ing t

oget

her

to a

chie

ve

obje

ctiv

es,

ask

for

hel

p a

nd info

rmat

ion fro

m o

wn

colle

agues

, w

hen

nec

essa

ry a

nd r

espond t

o

reques

ts f

or

ass

ista

nce

fro

m c

olle

agues

will

ingly

2.2

an

tici

pat

e th

e nee

ds

of oth

ers

and p

rom

ptly

offer

as

sist

ance

within

ow

n c

apabili

ties

and m

ake

ef

fect

ive

use

of

the

tim

e th

roughout

ow

n w

ork

ing

day

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

180

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

2.

3

report

pro

ble

ms

likel

y to

aff

ect

salo

n s

ervi

ces

to t

he

rele

vant

per

son(s

) pro

mptly

and a

ccura

tely

2.4

be

frie

ndly

, hel

pfu

l and r

espec

tful w

ith c

olle

agues

an

d r

esolv

e an

y m

isunder

stan

din

gs

with c

olle

agues

at

the

tim

e th

ey h

appen

3

Under

stan

d s

alo

n r

ole

s,

pro

cedure

s and t

arg

ets

3.1

des

crib

e ow

n job r

ole

and r

esponsi

bili

ties

and

expla

in t

he

stan

dar

ds

of beh

avi

our

that

are

expec

ted o

f th

em w

hen

work

ing in t

he

salo

n

3.2

ex

pla

in h

ow

to g

et info

rmation a

bout

ow

n job,

ow

n

work

res

ponsi

bili

ties

and h

ow

this

rel

ates

to t

he

role

of oth

er t

eam

mem

ber

s

3.3

ex

pla

in h

ow

to f

ind o

ut

rele

vant

info

rmat

ion a

bout

oth

er p

eople

’s a

reas

of re

sponsi

bili

ty

3.4

ex

pla

in t

he

ques

tionin

g a

nd lis

tenin

g s

kills

they

nee

d in o

rder

to f

ind o

ut

info

rmat

ion

3.5

des

crib

e th

e lim

its

of

ow

n a

uth

ority

and t

hat

of

oth

ers

in r

elat

ion t

o g

ivin

g a

ssis

tance

3.6

des

crib

e w

hy

it is

import

ant

to w

ork

within

ow

n job

resp

onsi

bili

ties

and w

hat

mig

ht

hap

pen

if

they

do

not

do s

o

3.7

lis

t th

e co

mm

erci

ally

via

ble

ran

ge

of tim

es for

the

per

form

ance

of hairdre

ssin

g s

ervi

ces

off

ered

3.8

ex

pla

in t

he

import

ance

of m

eeting w

ork

and

pro

duct

ivity

targ

ets,

dev

elopm

ent

targ

ets

and

tim

esca

les

3.9

ex

pla

in h

ow

to m

anage

thei

r tim

e ef

fect

ivel

y

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

181

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4

Under

stan

d h

ow

to

impro

ve t

hei

r per

form

ance

4.1

ex

pla

in h

ow

to iden

tify

thei

r ow

n s

tren

gth

s an

d

wea

knes

ses

4.2

des

crib

e th

e im

port

ance

of

continuous

pro

fess

ional

dev

elopm

ent

and h

ow

it

affe

cts

thei

r jo

b r

ole

4.3

ex

pla

in w

ho c

an h

elp t

hem

iden

tify

and o

bta

in

opport

unitie

s fo

r th

eir

per

sonal

dev

elopm

ent/

trai

nin

g a

nd h

ow

usi

ng t

he

Nat

ional

O

ccupat

ional

Sta

ndard

s fo

r H

aird

ress

ing c

an h

elp

them

iden

tify

thei

r dev

elopm

ent

nee

ds

4.4

ex

pla

in h

ow

to a

cces

s in

form

atio

n o

n N

atio

nal

O

ccupat

ional

Sta

ndard

s an

d q

ual

ific

atio

ns,

how

to

mai

nta

in a

war

enes

s of

curr

ent

and e

mer

gin

g t

rends

and d

evel

opm

ents

within

the

hai

rdre

ssin

g indust

ry

and w

hy

this

is

import

ant

5

Under

stan

d h

ow

to w

ork

w

ith o

ther

s 5.1

ex

pla

in w

hy

har

monio

us

work

ing r

elat

ionsh

ips

are

import

ant

and h

ow

they

could

support

co-o

per

ative

w

ays

of w

ork

ing w

ith o

ther

s

5.2

des

crib

e how

to r

eact

posi

tive

ly t

o r

evie

ws

and

feed

back

and w

hy

this

is

import

ant

5.3

ex

pla

in h

ow

to m

anage

thei

r tim

e ef

fect

ivel

y

5.4

des

crib

e how

to d

eal w

ith r

elat

ionsh

ip d

ifficu

ltie

s an

d c

onflic

ts w

hen

work

ing w

ith o

ther

s and iden

tify

w

ho t

o r

eport

to w

hen

havi

ng d

ifficu

ltie

s w

ork

ing

with o

ther

s

5.5

outlin

e th

e sa

lon’s

appea

l and g

riev

ance

pro

cedure

s

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

182

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


183

Unit 19: Plait and Twist Hair

Unit code: GH13


QCF level: 2

Credit value: 4


Unit summary

This is a job ready unit which is competency based, covering both skills and knowledge. This unit is about using plaiting and twisting techniques to achieve a variety of different looks. A high degree of manual dexterity will be necessary.




2 The learner must practically demonstrate in their everyday work that they have met the standard for using plaiting and twisting techniques.

3 The assessor will observe the learner’s performance on at least four occasions. Each occasion must be of a different look.



a sprays

b serums

c gels

– created all the types of plaits and twists:

a multiple cornrows

b French plait

c fishtail plait

d two strand twists

e flat twists


184

– taken into account:

a hair density

b hair texture

c face and head shape

d hair elasticity

e hair length

f scalp condition

g desired look

– given advice covering.

a suitable home care products and their use

b how to remove plaits and twists.

5 It is likely most evidence of the learner’s performance will be gathered from the observations made by the assessor but they may be required to produce other evidence to support the learners performance if the assessor has not been present.




N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

185

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to u

se s

afe

and

effe

ctiv

e m

ethods

of

work

ing w

hen

pla

itin

g a

nd

twis

ting

1.1

pro

tect

the

clie

nt’s

cloth

ing t

hro

ughout

the

serv

ice

1.2

w

ear

per

sonal

pro

tect

ive

equip

men

t, if re

quired

1.3

ke

ep t

he

work

are

a c

lean

and t

idy

thro

ughout

the

serv

ice

1.4

use

work

ing m

ethods

that

–

min

imis

e th

e risk

of

dam

age

to t

ools

–

min

imis

e th

e ri

sk o

f cr

oss

-infe

ctio

n

–

min

imis

e th

e w

asta

ge

of pro

duct

s

–

mak

e ef

fect

ive

use

of

the

work

ing t

ime

–

ensu

re t

he

use

of

clea

n r

esourc

es

–

min

imis

e har

m o

r in

jury

to t

hem

selv

es a

nd

oth

ers

1.5

m

ainta

in p

erso

nal st

andar

ds

of

hea

lth a

nd h

ygie

ne

and m

inim

ise

the

risk

of

cross

-infe

ctio

n,

infe

stat

ion

and o

ffen

ce t

o t

he

clie

nts

and c

olle

agues

1.6

co

mple

te t

he

pla

itin

g a

nd t

wis

ting s

ervi

ce w

ithin

a

com

mer

cially

via

ble

tim

e.

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

186

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

2

Be

able

to p

lait a

nd t

wis

t hai

r 2.1

co

nsu

lt w

ith t

he

clie

nt

to c

onfirm

the

look

agre

ed a

t co

nsu

ltat

ion p

rior

to,

during a

nd o

n c

om

ple

tion o

f th

e se

rvic

e

2.2

co

ntr

ol to

ols

to m

inim

ise

the

risk

of

dam

age

to t

he

hai

r an

d s

calp

, cl

ient

dis

com

fort

and t

o a

chie

ve t

he

des

ired

look

2.3

par

t th

e se

ctio

ns

clea

nly

and e

venly

to a

chie

ve t

he

direc

tion o

f th

e pla

it(s

) an

d t

wis

ts

2.4

se

cure

any

hai

r not

bei

ng p

laited

or

twis

ted t

o k

eep

the

sect

ion c

lear

ly v

isib

le

2.5

m

ainta

in a

suitab

le a

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ven t

ensi

on t

hro

ughout

the

serv

ice

2.6

co

ntr

ol an

d s

ecure

the

clie

nt’s

hai

r th

roughout

the

pla

itin

g a

nd t

wis

ting p

roce

sses

, ta

king a

ccount

of

influen

cing fact

ors

2.7

ap

ply

suitable

pro

duct

s, w

hen

nec

essa

ry,

at t

he

right

tim

e in

the

pro

cess

to a

chie

ve t

he

styl

e re

quirem

ents

2.8

co

nsu

lt w

ith t

he

clie

nt

during t

he

serv

ice

to e

nsu

re

the

tensi

on is

com

fort

able

, ad

just

ing t

he

tensi

on

when

nec

essa

ry t

o a

void

dam

age

to t

he

hair a

nd

avoid

ing d

isco

mfo

rt t

o t

he

clie

nt

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

187

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

2.9

m

ainta

in t

he

corr

ect

direc

tion a

nd b

alan

ce o

f th

e pla

it(s

) an

d/o

r tw

ists

to a

chie

ve t

he

des

ired

look

2.1

0

giv

e th

e cl

ient

suitab

le a

dvi

ce o

n t

he

mai

nte

nan

ce

of th

eir

styl

e an

d h

air

conditio

n.

3

Under

stan

d s

alo

n a

nd

legal

req

uirem

ents

3.1

des

crib

e th

e sa

lon's

req

uirem

ents

for

clie

nt

pre

par

ation

3.2

des

crib

e sa

lon a

nd o

wn r

esponsi

bili

ties

under

the

curr

ent

Contr

ol of Subst

ance

s H

azar

dous

to H

ealth

Reg

ula

tions

in r

elat

ion t

o t

he

use

of pro

duct

s fo

r pla

itin

g a

nd t

wis

ting h

air

4

Under

stan

d h

ow

to w

ork

sa

fely

, ef

fect

ivel

y an

d

hyg

ienic

ally

when

pla

itin

g

and t

wis

ting h

air.

4.1

des

crib

e co

nta

ct d

erm

atitis

and h

ow

to a

void

dev

elopin

g it

whils

t ca

rryi

ng o

ut

pla

itin

g a

nd

twis

ting s

ervi

ces

4.2

id

entify

the

pro

tect

ive

cloth

ing t

hat

should

be

mad

e av

aila

ble

for

clie

nts

4.3

ex

pla

in t

he

per

sonal

pro

tect

ive

equip

men

t av

aila

ble

, w

hen

and w

hy

it s

hould

be

use

d

4.4

des

crib

e how

the

posi

tion o

f th

e cl

ient

and

them

selv

es c

an a

ffec

t th

e des

ired

outc

om

e an

d

reduce

fatigue

and t

he

risk

of in

jury

4.5

ex

pla

in w

hy

it is

import

ant

to k

eep t

he

work

are

a cl

ean a

nd t

idy

4.6

des

crib

e th

e m

ethods

of cl

eanin

g,

dis

infe

ctin

g

and/o

r st

erili

sation u

sed in s

alons

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

188

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4.7

ex

pla

in t

he

import

ance

of posi

tionin

g e

quip

men

t fo

r ea

se o

f use

4.8

des

crib

e m

ethods

of

work

ing s

afe

ly a

nd h

ygie

nic

ally

an

d w

hic

h m

inim

ise

the

risk

of

cross

-infe

ctio

n a

nd

cross

-infe

stat

ion

4.9

ex

pla

in t

he

import

ance

of per

sonal

hyg

iene

4.1

0

expla

in t

he

import

ance

of usi

ng c

ove

red h

air b

ands

for

pro

fess

ional

use

5

Know

the

effe

ct t

hat

pla

itin

g a

nd t

wis

ting h

as

on h

air

5.1

des

crib

e th

e pote

ntial co

nse

quen

ces

of ex

cess

ive

tensi

on o

n t

he

hai

r

5.2

des

crib

e how

to iden

tify

the

signs

of tr

action

alopec

ia

5.3

des

crib

e th

e phys

ical

effec

ts o

n t

he

hai

r st

ruct

ure

of

pla

itin

g a

nd t

wis

ting

6

Under

stan

d h

ow

to u

se

pla

itin

g a

nd t

wis

ting

tech

niq

ues

6.1

des

crib

e how

hai

r te

xture

aff

ects

the

pla

itin

g

pro

cess

and s

tylin

g p

oss

ibili

ties

6.2

des

crib

e how

to c

reate

corn

row

s, a

Fre

nch

pla

it,

two s

tran

d t

wis

ts,

fish

tail

pla

its

and fla

t tw

ists

6.3

ex

pla

in t

he

import

ance

of

sect

ionin

g h

air

acc

ura

tely

w

hen

pla

itin

g a

nd t

wis

ting

6.4

id

entify

met

hods

of

secu

ring t

he

com

ple

ted p

laits

and t

wis

ts

6.5

des

crib

e how

to h

andle

the

hair w

hen

pla

itin

g a

nd

twis

ting t

o m

ainta

in a

corr

ect

and e

ven t

ensi

on

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

189

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

6.6

des

crib

e how

to a

dju

st t

he

tensi

on o

f pla

its

and

twis

ts

6.7

des

crib

e how

fact

ors

influen

ce t

he

choic

e an

d

direc

tion o

f pla

ited

or

twis

ted s

tyle

7

Under

stan

d h

ow

to u

se

pro

duct

s to

pla

it a

nd t

wis

t hai

r

7.1

id

entify

the

pro

duct

s av

aila

ble

for

use

with p

laits

and t

wis

ts

7.2

ex

pla

in w

hen

and w

hy

cert

ain

pro

duct

s w

ould

be

use

d

7.3

ex

pla

in t

he

import

ance

of usi

ng p

roduct

s ec

onom

ically

7.4

des

crib

e th

e im

port

ance

of

follo

win

g t

he

man

ufa

cture

rs’ in

stru

ctio

ns

rela

ting t

o t

he

use

of

the

pro

duct

s

8

Under

stan

d h

ow

to

com

munic

ate

with a

nd

pro

vide

afte

rcar

e ad

vice

to

clie

nts

8.1

des

crib

e th

e pro

duct

s fo

r hom

e use

that

will

ben

efit

the

clie

nt

and t

hose

to a

void

and w

hy

8.2

des

crib

e how

lifes

tyle

can

influen

ce t

he

choic

e of

styl

e

8.3

ex

pla

in t

he

rem

ova

l re

quirem

ents

for

pla

its

and

twis

ts

8.4

ex

pla

in h

ow

to g

ive

effe

ctiv

e advi

ce a

nd

reco

mm

endat

ions

to c

lients

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

190

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


191

Unit 20: Perm and Neutralise Hair

Unit code: GH14


QCF level: 2

Credit value: 8


Unit summary

This is a job ready unit which is competency based, covering both skills and knowledge. This unit is about carrying out basic perming and neutralising services to the satisfaction of the client. The learner will be required to demonstrate a number of winding techniques and the ability to conduct a range of tests on hair.

This unit applies to both hairdressing and barbering salons.




2 The learner must practically demonstrate in their everyday work that they have met the standard for perming and neutralising hair

3 The assessor will observe these aspects of the learner’s performance on at least three occasions. Two of the observed perms must be carried out on a full head.



a barrier cream

b pre-perm treatments

c perm lotions

d neutralisers

e post-perm treatments

– questioned clients on all the areas of contra-indication:

a history of previous allergic reaction to perming products



192

c skin disorders



– if there is not a manufacturer’s requirement to carry out a skin test, three of the four tests can be carried out in the range:

a elasticity

b porosity

c incompatibility

d skin


a temperature

b direction and degree of movement required

c hair condition

d hair texture

e hair length

f hair density

– carried out all the types of sectioning techniques:

a directional

b 9 section

c brick




c time interval between services

d the effect of perming on other services.





N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

193

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to u

se e

ffec

tive

an

d s

afe

work

ing m

ethods

when

per

min

g a

nd

neu

tral

isin

g h

air

1.1

pro

tect

the

clie

nt’s

cloth

ing t

hro

ughout

the

serv

ice

1.2

use

per

sonal

pro

tect

ive

equip

men

t w

hen

usi

ng

per

min

g a

nd n

eutr

alis

ing c

hem

ical

s

1.3

cl

ean a

nd t

idy

the

work

are

a th

roughout

the

serv

ice

1.4

posi

tion c

lient’s

and a

dopt

post

ure

s th

at m

inim

ise

fatigue,

dis

com

fort

and inju

ry r

isk

1.5

use

work

ing m

ethods

that

:

–

min

imis

e th

e w

asta

ge

of pro

duct

s

–

min

imis

e th

e ri

sk o

f cr

oss

-infe

ctio

n

–

mak

e ef

fect

ive

use

of

the

work

ing t

ime

–

ensu

re t

he

use

of

clea

n r

esourc

es

–

min

imis

e th

e risk

of

har

m o

r in

jury

to s

elf an

d

clie

nts

1.6

m

ainta

in p

erso

nal st

andar

ds

of

hea

lth a

nd h

ygie

ne

whic

h m

inim

ise

the

risk

of

cross

-infe

ctio

n,

infe

stat

ion a

nd o

ffen

ce t

o t

hei

r cl

ients

and

colle

agues

1.7

use

tools

and e

quip

men

t th

at a

re s

afe

and f

it f

or

purp

ose

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

194

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1.8

id

entify

and r

eport

pro

duct

s th

at

nee

d r

e-ord

erin

g

to t

he

rele

vant

per

son (

s)

1.9

co

mple

te t

he

per

min

g a

nd n

eutr

alis

ing s

ervi

ce in a

co

mm

erci

ally

via

ble

tim

e

1.1

0

rem

ove

wast

e im

med

iate

ly a

t th

e en

d o

f th

e per

min

g a

nd n

eutr

alis

ing s

ervi

ce

1.1

1

pro

duce

up t

o d

ate

clie

nt

reco

rds

at

the

end o

f th

e se

rvic

e

2

Be

able

to p

repar

e fo

r per

min

g a

nd n

eutr

alis

ing

2.1

use

clie

nt

ques

tionin

g t

o iden

tify

contr

a-i

ndic

atio

ns

to p

erm

ing s

ervi

ces

and r

ecord

the

clie

nt’s

resp

onse

s

2.2

per

form

tes

ts a

ccord

ing t

o m

anufa

cture

rs’

inst

ruct

ions

and r

ecognis

ed indust

ry p

roce

dure

s

2.3

re

cord

and inte

rpre

t th

e outc

om

es o

f te

sts

on t

he

clie

nt’s

reco

rd c

ard

2.4

se

ek a

ssis

tance

fro

m t

he

rele

vant

per

son(s

) w

hen

co

ntr

a-i

ndic

atio

ns

or

reac

tions

to t

ests

indic

ate

the

serv

ice

may

be

unsu

itab

le for

the

clie

nt

2.5

se

lect

pro

duct

s, t

ools

and e

quip

men

t bas

ed o

n t

he

test

res

ults,

clie

nt

consu

ltat

ion a

nd o

ther

in

fluen

cing fact

ors

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

195

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

2.6

pre

par

e pro

duct

s fo

llow

ing m

anufa

cture

rs’

inst

ruct

ions

2.7

pro

tect

the

clie

nt’s

hair a

nd s

kin p

rior

to p

erm

ing

and n

eutr

alis

ing

3

Be

able

to p

erm

and

neu

tral

ise

hai

r 3.1

use

pro

duct

s an

d t

echniq

ues

taki

ng into

acc

ount

influen

cing fact

ors

3.2

use

sec

tionin

g a

nd w

indin

g t

echniq

ues

to a

chie

ve

the

des

ired

look

3.3

se

cure

any

hai

r not

bei

ng w

ound t

o k

eep t

he

sect

ion c

learly

visi

ble

, w

hen

req

uired

3.4

use

mes

hes

of hair w

hic

h s

uit t

he

size

of

the

per

m

rod

3.5

m

ainta

in t

ensi

on t

hro

ughout

the

win

din

g p

roce

ss

3.6

posi

tion a

ll w

ound p

erm

rods

so t

hat

they

sit o

n

thei

r ow

n b

ase

3.7

fo

llow

manufa

cture

rs’ in

stru

ctio

ns

acc

ura

tely

when

:

–

apply

ing p

erm

ing lotion a

nd n

eutr

alis

ers

to

wound h

air

–

monitoring a

nd t

imin

g t

he

dev

elopm

ent

of

the

per

min

g a

nd n

eutr

alis

ing p

roce

sses

–

apply

ing s

uitab

le c

onditio

ner

s

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

196

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

3.8

per

form

dev

elopm

ent

curl t

ests

thro

ughout

the

per

min

g p

roce

ss t

o c

onfirm

the

required

deg

ree

of

curl h

as b

een a

chie

ved

3.9

use

and a

dap

t w

ater

tem

per

atu

re a

nd f

low

to m

eet

the

com

fort

nee

ds

of

the

clie

nt

3.1

0

rem

ove

per

m lotion w

hen

the

des

ired

deg

ree

of

curl

is a

chie

ved

3.1

1

rem

ove

exc

ess

mois

ture

bef

ore

neu

tral

isin

g,

without

dis

turb

ing t

he

wound h

air

3.1

2

rem

ove

the

per

m r

ods

without

dis

turb

ing t

he

curl

form

ation

3.1

3

chec

k th

at t

he

hair is

free

of neu

tral

iser

aft

er t

he

final

rin

se

3.1

4

iden

tify

and r

esolv

e pro

ble

ms

during t

he

per

min

g

and n

eutr

alis

ing p

roce

sses

, w

ithin

the

limits

of ow

n

auth

ority

3.1

5

refe

r pro

ble

ms

that

can

not

be

reso

lved

to t

he

rele

vant

per

son(s

)

3.1

6

confirm

the

corr

ect

deg

ree

of

curl is

ach

ieve

d f

or

the

final

look

3.1

7

pro

vide

the

clie

nt

with s

uitab

le a

fter

care

advi

ce

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

197

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4

Know

the

salo

n a

nd leg

al

requirem

ents

4.1

des

crib

e th

e sa

lon's

req

uirem

ents

for

clie

nt

pre

par

ation

4.2

des

crib

e th

e sa

lon's

exp

ecte

d s

ervi

ce t

imes

for

bas

ic p

erm

ing a

nd n

eutr

alis

ing

4.3

des

crib

e w

hen

and h

ow

to c

om

ple

te c

lient

reco

rds

4.4

des

crib

e th

e sa

lon’s

and leg

al r

equirem

ents

for

dis

posa

l of

was

te m

ate

rial

s

4.5

outlin

e ow

n lim

its

of

auth

ority

for

reso

lvin

g p

erm

ing

and n

eutr

alis

ing p

roble

ms

4.6

st

ate

the

per

son(s

) to

whom

pro

ble

ms

whic

h

cannot

be

reso

lved

should

be

report

ed

4.7

Sta

te p

erso

nal

res

ponsi

bili

ties

in r

elation t

o

per

min

g a

nd n

eutr

alis

ing s

ervi

ces

under

curr

ent

legis

lation a

nd r

egula

tions:

–

Dat

a Pr

ote

ctio

n leg

isla

tion

–

Contr

ol of

Subst

ance

s H

azar

dous

to H

ealth

Reg

ula

tions

–

Ele

ctri

city

at

Work

Reg

ula

tions

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

198

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

5

Know

how

to w

ork

saf

ely,

ef

fect

ivel

y an

d

hyg

ienic

ally

when

per

min

g

and n

eutr

alis

ing h

air

5.1

des

crib

e th

e ty

pes

of

pro

tect

ive

cloth

ing a

nd

pro

duct

s th

at s

hould

be

ava

ilable

for

clie

nts

and

them

selv

es

5.2

des

crib

e ty

pes

of per

sonal

pro

tect

ive

equip

men

t av

aila

ble

and t

hei

r im

port

ance

5.3

def

ine

the

conditio

n c

onta

ct d

erm

atitis

and h

ow

to

avoid

dev

elopin

g it

whils

t ca

rryi

ng o

ut

per

min

g

serv

ices

5.4

des

crib

e how

ow

n a

nd c

lient

posi

tionin

g c

an a

ffec

t th

e des

ired

outc

om

e an

d r

educe

fat

igue

and inju

ry

risk

5.5

outlin

e th

e sa

fety

consi

der

atio

ns

whic

h m

ust

be

take

n into

acc

ount

when

per

min

g a

nd n

eutr

alis

ing

hai

r

5.6

des

crib

e w

hy

it is

import

ant

to k

eep t

he

work

are

a

clea

n a

nd t

idy

5.7

co

mpare

saf

e an

d h

ygie

nic

work

ing m

ethods

that

m

inim

ise

the

risk

of

cross

-infe

ctio

n a

nd c

ross

-in

fest

atio

n

5.8

des

crib

e w

hy

it is

import

ant

to p

osi

tion t

ools

and

equip

men

t fo

r ea

se o

f use

5.9

outlin

e th

e im

port

ance

of per

sonal

hyg

iene

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

199

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

5.1

0

des

crib

e how

and w

hy

it is

import

ant

to c

hec

k el

ectr

ical

equip

men

t use

d t

o a

id t

he

per

min

g

pro

cess

5.1

1

clar

ify

the

import

ance

and leg

al si

gnific

ance

of

ques

tionin

g c

lients

to iden

tify

contr

a-in

dic

ations

to

per

min

g a

nd o

f re

cord

ing c

lient

resp

onse

s

6

Know

about

the

use

of

test

ing f

or

per

min

g a

nd

neu

tral

isin

g s

ervi

ces

6.1

des

crib

e th

e ty

pes

and p

urp

ose

s of te

sts

use

d f

or

per

min

g a

nd n

eutr

alis

ing s

ervi

ces

6.2

st

ate

when

and h

ow

tes

ts s

hould

be

carr

ied o

ut

and

the

expec

ted r

esults

6.3

des

crib

e how

the

resu

lts

of

test

s ca

n influen

ce t

he

per

min

g s

ervi

ce

6.4

des

crib

e th

e pote

ntial co

nse

quen

ces

of fa

iling t

o

test

6.5

outlin

e th

e co

urs

es o

f ac

tion t

o t

ake

in t

he

even

t of

adve

rse

reac

tions

to t

ests

6.6

des

crib

e w

hy

it is

import

ant

to r

ecord

tes

t re

sults

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

200

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

7

Know

bas

ic s

cien

ce f

or

per

min

g

7.1

des

crib

e th

e ef

fect

s of per

m lotions

and n

eutr

alis

ers

on h

air

stru

cture

7.2

des

crib

e how

tem

per

ature

affec

ts t

he

per

min

g

pro

cess

7.3

outlin

e th

e im

port

ance

of ac

cura

te t

imin

g a

nd

thoro

ugh r

insi

ng o

f pro

duct

s

7.4

outlin

e th

e im

port

ance

and e

ffec

ts o

f re

stori

ng t

he

hai

r’s

pH

bal

ance

aft

er t

he

per

min

g a

nd n

eutr

alis

ing

pro

cess

7.5

outlin

e th

e im

port

ance

of w

ater

tem

per

ature

duri

ng

the

neu

tral

isin

g p

roce

ss

7.6

des

crib

e diffe

rent

fact

ors

can

aff

ect

the

choic

e of

per

min

g a

nd n

eutr

alis

ing p

roduct

s

7.7

des

crib

e how

and w

hy

contr

a-i

ndic

atio

ns

can a

ffec

t th

e del

iver

y of per

min

g s

ervi

ces

8

Know

pro

duct

s, e

quip

men

t an

d t

hei

r use

8.1

des

crib

e th

e ty

pes

of

equip

men

t use

d d

uring t

he

per

m d

evel

opm

ent

pro

cess

8.2

outlin

e th

e im

port

ance

of fo

llow

ing t

he

man

ufa

cture

rs’ in

stru

ctio

ns

for

per

min

g a

nd

neu

tral

isin

g p

roduct

s in

the

salo

n

8.3

des

crib

e w

hen

and w

hy

it is

import

ant

to u

se p

re-

per

m t

reat

men

ts

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

201

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

8.4

co

mpare

the

diffe

rent

types

and u

ses

of ava

ilable

per

m lotions,

neu

tralis

ers

and p

ost

-per

m

conditio

ner

s

8.5

outlin

e th

e im

port

ance

of usi

ng p

roduct

s ec

onom

ically

9

Know

about

per

min

g a

nd

neu

tral

isin

g t

echniq

ues

an

d p

roble

ms

9.1

des

crib

e w

hen

to u

se d

iffe

rent

types

of

sect

ionin

g

tech

niq

ues

and w

hy

9.2

des

crib

e th

e fa

ctors

that

influen

ce t

he

use

of

diffe

rent

size

d p

erm

rods

9.3

des

crib

e th

e m

ethod o

f ch

ecki

ng c

url d

evel

opm

ent

9.4

des

crib

e m

ethods

of

applic

atio

n o

f per

min

g lotions

and n

eutr

alis

ing a

gen

ts

9.5

des

crib

e th

e ty

pes

and c

ause

s of pro

ble

ms

during

the

per

min

g a

nd n

eutr

alis

ing p

roce

sses

9.6

des

crib

e m

ethods

of re

solv

ing p

erm

ing p

roble

ms

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

202

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

10

Know

how

to

com

munic

ate

and p

rovi

de

afte

rcar

e advi

ce t

o c

lients

10.1

des

crib

e ben

efic

ial and u

nsu

itable

hom

e pro

duct

s fo

r use

by

the

clie

nt

10.2

des

crib

e how

the

continual

use

of hea

ted

equip

men

t ca

n a

ffec

t per

med

hai

r

10.3

es

tim

ate

reco

mm

ended

tim

e in

terv

als

bet

wee

n

per

min

g a

nd o

ther

ser

vice

s

10.4

des

crib

e how

lifes

tyle

fact

ors

can

aff

ect

the

hai

r

10.5

des

crib

e how

per

min

g c

an a

ffec

t oth

er s

ervi

ces

10.6

des

crib

e how

to g

ive

effe

ctiv

e advi

ce a

nd

reco

mm

endat

ions

to c

lients

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


203

Unit 21: Attach Hair to Enhance a Style

Unit code: GH15


QCF level: 2

Credit value: 3


Unit summary

This is a job ready unit which is competency based, covering both skills and knowledge. This unit is about the skills and knowledge required to attach and remove pieces of added human hair to an existing style using pre-prepared and pre-packaged pieces of hair, which are designed to last up to 24 hours (eg clip ons) and from 24 hours to 4 weeks (eg self adhesive pieces).

These methods are used to enhance a style by increasing volume and adding colour. The ability to blend added hair into the existing style using basic cutting techniques is required




2 The learner must practically demonstrate in their everyday work that they have met the standard for attaching hair to enhance a style.

3 The assessor will observe the learner’s performance on at least two occasions, which must include a removal of extensions.


– used both types of attachment systems:

a those designed to last up to 24 hours

b those designed to last from 24 hours to 4 weeks

– taken account of all the factors:

a attachment method

b direction and fall of the added hair

c the quantity of added hair

d the need to blend client’s hair and added hair


204

e head and face shape

f hair growth pattern

g hair texture

h hair density

i hair elasticity

j evident hair damage

k traction alopecia

l lifestyle

m hairstyle

– taken into account all the contra-indications:


b history of previous allergic reactions

c hair and scalp disorders

d medical advice or instructions


a pull

b elasticity

c skin


a suitable homecare products and their use

b hair care

c how to maintain the style

d possibilities for style change.





N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

205

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to u

se s

afe

and

effe

ctiv

e m

ethods

of

work

ing w

hen

att

ach

ing

hai

r

1.1

pro

tect

the

clie

nt’s

cloth

ing t

hro

ughout

the

serv

ice

1.2

w

ear

per

sonal

pro

tect

ive

equip

men

t, w

hen

req

uired

1.3

ke

ep t

he

work

are

a c

lean

and t

idy

thro

ughout

the

serv

ice

1.4

se

quen

ce t

hei

r w

ork

in a

way

that

is

suitab

le f

or

the

atta

chm

ent

syst

em u

sed,

the

styl

e an

d e

ase

of

work

ing

1.5

use

work

ing m

ethods

that

–

min

imis

e th

e risk

of

dam

age

to t

ools

and

equip

men

t

–

min

imis

e th

e ri

sk o

f cr

oss

-infe

ctio

n

–

min

imis

e th

e w

asta

ge

of pro

duct

s

–

mak

e ef

fect

ive

use

of

the

work

ing t

ime

–

ensu

re t

he

use

of

clea

n r

esourc

es

–

min

imis

e har

m o

r in

jury

to t

hem

selv

es a

nd

oth

ers

1.6

m

ainta

in p

erso

nal st

andar

ds

of

hea

lth a

nd h

ygie

ne

to m

inim

ise

the

risk

of

cross

-infe

ctio

n,

infe

stat

ion

and o

ffen

ce t

o c

lients

and c

olle

agues

1.7

co

mple

te t

he

atta

chm

ent

of hair w

ithin

a

com

mer

cially

via

ble

tim

e

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

206

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1.8

co

mple

te c

lient

reco

rds

so t

hat

they

are

acc

ura

te,

easy

to r

ead a

nd u

p-t

o-d

ate.

2

Be

able

to p

lan a

nd

pre

par

e to

att

ach

hair

2.1

id

entify

any

fact

ors

that

may

aff

ect

the

hair

atta

chm

ent

serv

ice

2.2

re

cord

any

know

n c

ontr

a-in

dic

ation t

hat

the

clie

nt

has

to h

air

atta

chm

ent

serv

ices

2.3

co

nduct

tes

ts o

n t

he

clie

nt’s

hai

r an

d s

kin,

follo

win

g

man

ufa

cture

r’s

inst

ruct

ions

and r

ecognis

ed indust

ry

pro

cedure

s

2.4

re

port

any

pro

ble

ms

to t

he

rele

vant

per

son(s

) w

hen

co

ntr

a-in

dic

atio

ns

cause

doubts

as

to t

he

suitab

ility

of th

e se

rvic

e fo

r th

e cl

ient

2.5

se

lect

and u

se a

dded

hai

r w

hic

h is:

i of a s

uitab

le t

extu

re

ii of a s

uitab

le c

olo

ur

iii

of a s

uitab

le len

gth

iv

of a s

uitab

le w

idth

2.6

pre

par

e th

e ad

ded

hai

r to

mee

t th

e m

anufa

cture

r’s

inst

ruct

ions,

when

req

uired

2.7

pre

par

e th

e cl

ient’s

hai

r in

a w

ay

suitab

le f

or

the

tech

niq

ue

to b

e use

d.

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

207

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

3

Be

able

to a

ttac

h a

nd

ble

nd p

iece

s of hair

3.1

co

nsu

lt w

ith t

he

clie

nt

to c

onfirm

the

look

agre

ed

prior

to s

tart

ing,

during a

nd o

n c

om

ple

tion o

f th

e se

rvic

e

3.2

par

t th

e se

ctio

ns

clea

nly

and e

venly

to m

eet

the

requirem

ents

of

the

atta

chm

ent

syst

em t

o b

e use

d

3.3

se

ctio

n t

he

hai

r in

a w

ay t

hat

will

allo

w t

he

added

hai

r to

lie

in t

he

direc

tion r

equired

3.4

se

cure

any

added

hai

r an

d h

air

not

bei

ng e

xten

ded

to

kee

p t

he

sect

ion c

lear

ly v

isib

le,

whils

t ke

epin

g

the

atta

chm

ent

hid

den

3.5

ad

d h

air

in a

way

that

take

s in

to a

ccount

the

influen

cing fact

ors

and a

void

s pote

ntial dam

age

to

the

clie

nt’s

hai

r

3.6

m

ainta

in a

suitab

le a

nd e

ven t

ensi

on t

hro

ughout

the

pro

cess

3.7

ch

eck

the

com

fort

of

the

clie

nt

at r

egula

r in

terv

als

th

roughout

the

serv

ice

3.8

ad

apt

cutt

ing t

echniq

ues

to t

ake

acc

ount

of

fact

ors

w

hic

h influen

ce w

ork

ing o

n a

dded

hai

r

3.9

id

entify

and r

eport

any

pro

ble

ms

occ

urr

ing d

uring

the

serv

ice

to t

he

rele

vant

per

son(s

)

3.1

0

achie

ve t

he

styl

e en

han

cem

ent

agre

ed w

ith t

he

clie

nt.

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

208

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4

Be

able

to r

emove

pie

ces

of hair

4.1

use

the

nec

essa

ry p

roduct

s an

d t

ools

to r

emove

pie

ces

of hai

r fo

llow

ing m

anufa

cture

r’s

inst

ruct

ions

and a

void

ing d

amage

to t

he

clie

nt’s

hai

r

4.2

le

ave

the

clie

nt’s

hair

fre

e of pro

duct

build

up a

nd

deb

ris

prior

to s

ham

pooin

g

4.3

le

ave

the

clie

nt’s

hair

cle

an a

nd p

repar

ed r

eady

for

the

nex

t se

rvic

e

5

Be

able

to p

rovi

de

afte

rcar

e advi

ce

5.1

giv

e th

e cl

ients

suitab

le a

dvi

ce a

nd

reco

mm

endat

ions

on t

he

mai

nte

nan

ce o

f th

e ad

ded

hai

r an

d s

tyle

6

Under

stan

d s

alo

n a

nd

legal

req

uirem

ents

6.1

des

crib

e th

e sa

lon’s

req

uirem

ents

for

clie

nt

pre

par

ation

6.2

des

crib

e th

e sa

lon’s

exp

ecte

d s

ervi

ce t

imes

for

atta

chin

g p

iece

s of hai

r

6.3

des

crib

e sa

lon a

nd leg

al r

equirem

ents

for

dis

posa

l of w

ast

e m

ater

ials

6.4

des

crib

e ow

n r

esponsi

bili

ties

under

the

curr

ent

Ele

ctri

city

at

Work

Reg

ula

tions

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

209

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

7

Under

stan

d h

ow

to w

ork

sa

fely

, ef

fect

ivel

y an

d

hyg

ienic

ally

when

at

tach

ing p

iece

s of hai

r

7.1

des

crib

e co

nta

ct d

erm

atitis

and h

ow

to a

void

dev

elopin

g it

whils

t ca

rryi

ng o

ut

hai

r at

tach

men

t se

rvic

es

7.2

id

entify

the

pro

tect

ive

cloth

ing t

hat

should

be

avai

lable

for

clie

nts

7.3

ex

pla

in t

he

per

sonal

pro

tect

ive

equip

men

t av

aila

ble

, w

hen

and w

hy

it s

hould

be

worn

7.4

ex

pla

in w

hy

it is

import

ant

to p

rote

ct c

lients

fro

m

hai

r cl

ippin

gs

7.5

des

crib

e how

the

posi

tion o

f th

e cl

ient

and

them

selv

es c

an a

ffec

t th

e des

ired

outc

om

e an

d

reduce

fatigue

and t

he

risk

of in

jury

7.6

ex

pla

in w

hy

it is

import

ant

to c

hec

k fo

r in

fest

atio

n

and a

void

cro

ss-i

nfe

ctio

n

7.7

ex

pla

in w

hy

it is

import

ant

to k

eep t

he

work

are

a cl

ean a

nd t

idy

7.8

des

crib

e th

e m

ethods

of cl

eanin

g,

dis

infe

ctio

n

and/o

r st

erili

sation u

sed in s

alons

7.9

des

crib

e m

ethods

of

work

ing s

afe

ly a

nd h

ygie

nic

ally

an

d w

hic

h m

inim

ise

the

risk

of

cross

-infe

ctio

n a

nd

cross

-infe

stat

ion

7.1

0

expla

in t

he

import

ance

of per

sonal

hyg

iene

7.1

1

expla

in t

he

import

ance

of ques

tionin

g c

lients

to

esta

blis

h a

ny

contr

a-i

ndic

atio

ns

to h

aird

ress

ing

serv

ices

and r

ecord

ing t

hei

r re

sponse

s

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

210

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

8

Under

stan

d h

ow

to

per

form

tes

ts for

hair

ex

tensi

ons

8.1

des

crib

e th

e m

ethods

and p

urp

ose

s of per

form

ing

diffe

rent

types

of te

sts

for

hai

r ex

tensi

ons

8.2

ex

pla

in t

he

import

ance

of fo

llow

ing m

anufa

cture

rs’

inst

ruct

ions

for

test

ing

8.3

des

crib

e w

hen

tes

ts s

hould

be

carr

ied o

ut

and w

hat

th

e ex

pec

ted r

esults

are

8.4

des

crib

e how

the

resu

lts

of

test

s ca

n influen

ce a

ll as

pec

ts o

f th

e hai

r ex

tensi

on s

ervi

ce

8.5

des

crib

e th

e pote

ntial co

nse

quen

ces

of fa

iling t

o

carr

y out

test

s pri

or

to a

ttach

ing h

air

exte

nsi

ons

8.6

ex

pla

in t

he

cours

e of

action t

o t

ake

in t

he

even

t of

adve

rse

reac

tions

to t

ests

8.7

ex

pla

in w

hy

it is

import

ant

to r

ecord

tes

t re

sults

9

Under

stan

d t

he

fact

ors

th

at a

ffec

t th

e hai

r, s

calp

an

d s

kin in r

elation t

o h

air

exte

nsi

on s

ervi

ces

9.1

des

crib

e th

e diffe

rent

fact

ors

that

must

be

take

n

into

consi

der

atio

n p

rior

to a

ttac

hin

g p

iece

s of hair

9.2

st

ate

the

ave

rage

rate

of

hair

gro

wth

9.3

des

crib

e th

e pote

ntial co

nse

quen

ces

of ex

cess

ive

tensi

on o

n t

he

hai

r

9.4

des

crib

e how

to iden

tify

the

signs

of tr

action

alopec

ia

9.5

ex

pla

in h

ow

the

contr

a-in

dic

atio

ns

rela

ted t

o h

air,

sc

alp a

nd s

kin c

an a

ffec

t th

e pro

visi

on o

f th

e hai

r ex

tensi

ons

serv

ice

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

211

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

10

Under

stan

d h

ow

to

pre

par

e a

clie

nt

for

hai

r ex

tensi

ons

10.1

ex

pla

in t

he

import

ance

of

follo

win

g t

he

man

ufa

cture

r's

inst

ruct

ions

for

pre

par

ation o

f ad

ded

hai

r

10.2

des

crib

e how

the

clie

nt’s

hair

should

be

pre

par

ed

for

each

of

the

hair a

ttac

hm

ent

syst

ems

ava

ilable

10.3

des

crib

e how

to c

onduct

an e

xam

inat

ion o

f th

e hai

r an

d s

calp

to r

ecognis

e fa

ctors

that

may

aff

ect

the

serv

ice

10.4

ex

pla

in h

ow

to e

stim

ate

the

length

of tim

e ea

ch o

f th

e diffe

rent

hai

r at

tach

men

t pro

cess

es a

re lik

ely

to

take

11

Under

stan

d h

ow

to u

se

diffe

rent

hai

r at

tach

men

t sy

stem

s

11.1

ex

pla

in h

ow

the

inte

nded

sty

le c

an a

ffec

t th

e hai

r at

tach

men

t pro

cess

use

d

11.2

ex

pla

in h

ow

the

diffe

rent

atta

chm

ent

syst

ems

secu

re a

dded

hai

r in

to t

he

clie

nt’s

hai

r

11.3

des

crib

e th

e ad

vanta

ges

and d

isad

vanta

ges

of

the

diffe

rent

met

hods

of

hai

r at

tach

men

t

11.4

des

crib

e th

e to

ols

and e

quip

men

t nec

essa

ry for

each

hair a

ttac

hm

ent

syst

em a

nd h

ow

thes

e are

use

d

11.5

des

crib

e th

e gen

eral

ly a

ccep

ted s

equen

ces

of

work

ing f

or

the

diffe

rent

hai

r at

tach

men

t sy

stem

s

11.6

ex

pla

in w

hy

it is

import

ant

to m

ainta

in a

corr

ect

and e

ven t

ensi

on w

hen

att

ach

ing h

air

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

212

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

12

Know

cutt

ing t

echniq

ues

w

hen

work

ing w

ith

exte

nsi

ons

12.1

des

crib

e w

hy

and h

ow

fre

ehan

d b

lendin

g c

utt

ing

tech

niq

ues

should

be

adap

ted w

hen

hai

r ex

tensi

ons

are

pre

sent

13

Under

stan

d h

ow

to

com

munic

ate

with a

nd

pro

vide

afte

rcar

e ad

vice

to

clie

nts

13.1

des

crib

e how

to c

orr

ectly

det

angle

hair f

rom

poin

t to

root

usi

ng s

pec

ialis

ed c

om

bs

and b

rush

es

13.2

ex

pla

in t

he

import

ance

of fo

llow

ing m

anufa

cture

r’s

inst

ruct

ions

when

sham

pooin

g a

nd c

onditio

nin

g t

he

hai

r

13.3

des

crib

e pro

duct

s fo

r hom

e use

that

will

ben

efit t

he

clie

nt

and t

hose

to a

void

and w

hy

13.4

des

crib

e how

to p

rote

ct t

he

hair w

hen

sle

epin

g a

nd

why

13.5

des

crib

e how

lifes

tyle

can

aff

ect

the

clie

nt’s

choic

e of

styl

e

13.6

ex

pla

in h

ow

the

use

of art

ific

ial hai

r ca

n a

ffec

t st

ylin

g p

oss

ibili

ties

13.7

ex

pla

in h

ow

clie

nts

can

mai

nta

in t

hei

r st

yle

13.8

des

crib

e how

long t

he

hai

r ex

tensi

ons

can b

e ex

pec

ted t

o last

13.9

des

crib

e th

e re

mova

l re

quirem

ents

for

atta

ched

hai

r

13.1

0 e

xpla

in h

ow

to g

ive

advi

ce a

nd r

ecom

men

dat

ions

to

clie

nts

13.1

1 d

escr

ibe

how

to h

elp r

elie

ve c

lient

anxi

etie

s in

a

reas

suring w

ay

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

213

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


214


215

Unit 22: Attach Hair to Enhance a Style (African-Type Hair)

Unit code: AH17


QCF level: 2

Credit value: 8


Unit summary

This is a job ready unit which is competency based, covering both skills and knowledge. This unit is about the skills required to attach pieces of hair to a style using bonding and sewing techniques. These methods are used to temporarily enhance a style by increasing volume, creating length and or adding colour.




2 The learner must practically demonstrate in their everyday work that they have met the standard for attaching hair to enhance a style.

3 The assessor will observe the learner’s performance on at least three occasions, including at least one observation of bonded hair attachments which must be a minimum of four rows.


– used all the attachment techniques listed:

a sewn in using cornrows

b bonding using glue

– used all the cutting tools listed:

a scissors

b razors


216

– used all the hair attachment tools and equipment listed:

a needles and thread

b blow dryer

c glue

– taken account of all the factors listed:

a attachment method

b direction and fall of the added hair

c the quantity of added hair

d texture of hair

e the need to blend existing and added hair

f head and face shape

g hair growth pattern

h hair density

i hair elasticity

– taken into account all the contra-indications listed:


b history of previous allergic reactions

c skin disorders

d medical advice or instructions

– used all the cutting techniques listed:

a club cutting

b thinning

a razoring

– given all the types of advice listed:

a suitable homecare products and their use

b hair care

c how to maintain the style

d potential for style change.

5 It is likely most evidence of the learners performance will be gathered from the observations made by the assessor but they may be required to produce other evidence to support their performance if the assessor has not been present.



217



N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

218

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to u

se e

ffec

tive

an

d s

afe

work

ing m

ethods

when

att

ach

ing h

air

1.1

pro

tect

the

clie

nt’s

cloth

ing t

hro

ughout

the

serv

ice

1.2

use

per

sonal

pro

tect

ive

equip

men

t w

hen

req

uired

1.3

cl

ean a

nd t

idy

the

work

are

a th

roughout

the

serv

ice

1.4

posi

tion c

lient’s

and a

dopt

post

ure

s th

at m

inim

ise

fatigue,

dis

com

fort

and inju

ry r

isk

1.5

use

work

ing m

ethods

that

:

–

min

imis

e th

e w

asta

ge

of pro

duct

s

–

min

imis

e th

e risk

of

dam

age

to t

ools

and

equip

men

t

–

min

imis

e th

e ri

sk o

f cr

oss

-infe

ctio

n

–

mak

e ef

fect

ive

use

of

the

work

ing t

ime

–

ensu

re t

he

use

of

clea

n r

esourc

es

–

min

imis

e th

e risk

of

har

m o

r in

jury

to s

elf an

d

clie

nts

1.6

m

ainta

in p

erso

nal st

andar

ds

of

hea

lth a

nd h

ygie

ne

whic

h m

inim

ise

the

risk

of

cross

-infe

ctio

n,

infe

stat

ion a

nd o

ffen

ce t

o t

hei

r cl

ients

and

colle

agues

1.7

use

cutt

ing a

nd h

air a

ttac

hm

ent

tools

and

equip

men

t th

at a

re s

afe

and fit f

or

purp

ose

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

219

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1.8

use

tes

ts t

o c

hec

k th

e te

mper

ature

of hea

ted

equip

men

t prior

to u

se a

nd c

ontinual

ly t

hro

ughout

the

serv

ice

1.9

dis

pose

of

shar

ps

acc

ord

ing t

o leg

al a

nd s

alon

requirem

ents

1.1

0

com

ple

te t

he

hai

r at

tach

men

t se

rvic

e in

a

com

mer

cially

via

ble

tim

e

1.1

1

pro

duce

up t

o d

ate

clie

nt

reco

rds

at

the

end o

f th

e se

rvic

e

2

Be

able

to p

lan a

nd

pre

par

e to

att

ach

hair

2.1

ex

amin

e th

e hai

r an

d s

calp

to iden

tify

any

fact

ors

th

at m

ay

affec

t th

e se

rvic

e

2.2

use

clie

nt

ques

tionin

g t

o iden

tify

contr

a-i

ndic

atio

ns

to t

he

hai

r at

tach

men

t se

rvic

e an

d r

ecord

the

clie

nt’s

resp

onse

s

2.3

re

port

pro

ble

ms

to t

he

rele

vant

per

son(s

) w

hen

co

ntr

a-in

dic

atio

ns

cause

doubts

as

to t

he

suitab

ility

of th

e se

rvic

e fo

r th

e cl

ient

2.4

se

lect

and u

se a

dded

hai

r w

hic

h is

of

a su

itab

le

text

ure

and c

olo

ur

2.5

div

ide

and s

epar

ate

the

added

hai

r to

avo

id

was

tage

and t

anglin

g

2.6

pre

par

e th

e hai

r ac

cord

ing t

o m

anufa

cture

r’s

inst

ruct

ions

and t

he

tech

niq

ue

to b

e use

d

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

220

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

3

Be

able

to a

ttac

h a

nd

ble

nd p

iece

s of hair

3.1

co

nfirm

the

agre

ed look

with t

he

clie

nt

at

consu

ltat

ion p

rior

to s

tart

ing t

he

serv

ice

3.2

par

t th

e hai

r se

ctio

ns

to m

eet

the

requirem

ents

of

the

tech

niq

ue

use

d

3.3

use

sec

tionin

g t

echniq

ues

to a

llow

the

added

hair t

o

lie in t

he

direc

tion r

equired

3.4

se

cure

hair n

ot

bei

ng e

xten

ded

to m

ainta

in t

he

visi

ble

sec

tion

3.5

use

att

achm

ent

tech

niq

ues

to s

ecure

added

hai

r in

to t

he

clie

nt’s

hai

r, t

akin

g into

acc

ount

influen

cing

fact

ors

3.6

m

ainta

in t

ensi

on t

hro

ughout

the

pro

cess

3.7

co

nsu

lt w

ith t

he

clie

nt

thro

ughout

the

serv

ice

to

chec

k fo

r co

mfo

rt,

pro

vidin

g r

eass

ura

nce

if

nec

essa

ry

3.8

ad

apt

cutt

ing t

echniq

ues

, ta

king a

ccount

of

influen

cing fact

ors

3.9

id

entify

and r

eport

pro

ble

ms

during t

he

serv

ice

to

the

rele

vant

per

son(s

)

3.1

0

chec

k th

e ad

ded

hai

r is

ble

nded

to a

chie

ve t

he

final

agre

ed s

tyle

3.1

1

pro

vide

the

clie

nt

with s

uitab

le a

fter

care

advi

ce

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

221

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4

Know

sal

on a

nd leg

al

requirem

ents

4.1

des

crib

e th

e sa

lon's

req

uirem

ents

for

clie

nt

pre

par

ation

4.2

des

crib

e th

e sa

lon's

exp

ecte

d s

ervi

ce t

imes

for

cutt

ing h

air

4.3

des

crib

e th

e sa

lon’s

and leg

al r

equirem

ents

for

dis

posa

l of

shar

ps

and w

aste

mat

eria

ls

4.4

st

ate

per

sonal

res

ponsi

bili

ties

under

curr

ent

Ele

ctri

city

at

Work

Reg

ula

tions

5

Know

how

to w

ork

saf

ely,

ef

fect

ivel

y an

d

hyg

ienic

ally

when

at

tach

ing h

air

5.1

outlin

e th

e ty

pes

of

per

sonal pro

tect

ive

equip

men

t av

aila

ble

for

clie

nts

and t

hem

selv

es a

nd its

im

port

ance

5.2

des

crib

e w

hy

it is

import

ant

to p

rote

ct c

lients

fro

m

hai

r cl

ippin

gs

5.3

des

crib

e how

ow

n a

nd c

lient

posi

tionin

g c

an a

ffec

t th

e des

ired

outc

om

e an

d r

educe

fat

igue

and inju

ry

risk

5.4

outlin

e th

e sa

fety

consi

der

atio

ns

whic

h m

ust

be

take

n into

acc

ount

when

att

ach

ing h

air

5.5

des

crib

e w

hy

it is

import

ant

to k

eep t

he

work

are

a

clea

n a

nd t

idy

5.6

outlin

e w

hy

it is

import

ant

to a

void

cro

ss-i

nfe

ctio

n

and infe

station

5.7

co

mpare

saf

e an

d h

ygie

nic

work

ing m

ethods

that

m

inim

ise

the

risk

of

cross

-infe

ctio

n a

nd c

ross

-in

fest

atio

n

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

222

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

5.8

des

crib

e th

e co

rrec

t use

and m

ain

tenan

ce o

f cu

ttin

g

tools

5.9

des

crib

e th

e im

port

ance

of

per

sonal

hyg

iene

5.1

0

outlin

e th

e im

port

ance

and leg

al si

gnific

ance

of

ques

tionin

g c

lients

to iden

tify

contr

a-in

dic

ations

to

serv

ices

and o

f re

cord

ing c

lient

resp

onse

s

6

Know

about

hai

r an

d s

kin

as it

rela

tes

to s

tylin

g

6.1

des

crib

e th

e fa

ctors

that

must

be

take

n into

co

nsi

der

ation p

rior

to a

ttach

ing p

iece

s of hai

r

6.2

st

ate

the

ave

rage

rate

of

hair

gro

wth

6.3

des

crib

e th

e pote

ntial co

nse

quen

ces

of ex

cess

ive

tensi

on o

n t

he

hai

r

6.4

des

crib

e how

to iden

tify

the

signs

of tr

action

alopec

ia

6.5

des

crib

e th

e pote

ntial ef

fect

s on t

he

clie

nt's

hai

r of

wea

ring a

dditio

nal hair o

ver

a long p

erio

d o

f tim

e

6.6

des

crib

e how

contr

a-in

dic

ations

can a

ffec

t th

e at

tach

men

t of hai

r se

rvic

es

7

Know

the

pre

par

ation

requirem

ents

for

added

hai

r

7.1

des

crib

e how

to d

ivid

e an

d s

epara

te a

dditio

nal

hair

read

y fo

r use

7.2

outlin

e th

e im

port

ance

of fo

llow

ing m

anufa

cture

r's

inst

ruct

ions

for

pre

para

tion o

f additio

nal

hai

r

7.3

des

crib

e how

the

clie

nt’s

hair

should

be

pre

par

ed

for

diffe

rent

hai

r at

tach

men

t te

chniq

ues

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

223

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

7.4

des

crib

e how

to c

onduct

an e

xam

inat

ion o

f th

e hai

r an

d s

calp

to r

ecognis

e fa

ctors

whic

h w

ill a

ffec

t th

e at

tach

men

t of ad

ded

hai

r

7.5

des

crib

e how

to e

stim

ate

the

length

of

tim

e of

diffe

rent

hai

r at

tach

men

t pro

cess

es

8

Know

hai

r at

tach

men

t an

d

cutt

ing t

echniq

ues

8.1

des

crib

e how

the

inte

nded

sty

le c

an a

ffec

t th

e hai

r at

tach

men

t pro

cess

8.2

des

crib

e how

diffe

rent

atta

chm

ent

tech

niq

ues

can

se

cure

added

hai

r in

to t

he

clie

nt’s

hai

r

8.3

co

mpare

the

adva

nta

ges

and d

isad

vanta

ges

of

diffe

rent

met

hods

of

atta

chm

ent

8.4

des

crib

e ty

pes

and u

se o

f to

ols

and e

quip

men

t fo

r diffe

rent

att

achm

ent

met

hods

8.5

outlin

e ac

cepte

d s

equen

ces

of w

ork

ing for

diffe

rent

hai

r at

tach

men

t te

chniq

ues

8.6

des

crib

e w

hy

it is

import

ant

to m

ainta

in a

corr

ect

and e

ven t

ensi

on w

hen

att

ach

ing h

air

8.7

des

crib

e w

hy

and h

ow

cutt

ing t

echniq

ues

should

be

adap

ted w

hen

hai

r ex

tensi

ons

are

pre

sent

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

224

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

9

Know

how

to

com

munic

ate

and p

rovi

de

afte

rcar

e advi

ce f

or

clie

nts

9.1

des

crib

e how

to g

ive

effe

ctiv

e advi

ce a

nd

reco

mm

endat

ions

to c

lients

9.2

des

crib

e how

to r

eass

ure

and r

elie

ve c

lient

anxi

etie

s

9.3

des

crib

e how

to u

se c

om

bs

and b

rush

es fro

m p

oin

t to

root

9.4

outlin

e how

oft

en t

o s

ham

poo a

nd c

lean

se t

he

hair

acco

rdin

g t

o h

air

styl

e an

d t

he

amount

of

atta

ched

hai

r

9.5

des

crib

e th

e su

itab

le a

nd u

nsu

itab

le h

om

ecar

e pro

duct

s fo

r bonded

hai

r at

tach

men

ts

9.6

des

crib

e how

to p

rote

ct t

he

hair w

hen

sle

epin

g a

nd

why

9.7

des

crib

e how

lifes

tyle

can

aff

ect

the

clie

nt’s

choic

e of

styl

e

9.8

des

crib

e how

the

clie

nt’s

hai

r te

xture

aff

ects

sty

ling

poss

ibili

ties

9.9

outlin

e how

to m

ainta

in t

he

agre

ed s

tyle

9.1

0

des

crib

e th

e re

mova

l re

quirem

ents

for

atta

ched

hai

r

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

225

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


226


227

Unit 23: Perm African Type Hair

Unit code: AH18

Unit reference number: Y/600/1247

QCF level: 2

Credit value: 8


Unit summary

This is a job ready unit which is competency based. This unit is about carrying out perming and neutralising services. To achieve this unit, the learner will need to show they have the ability to select and use suitable products and undertake rearranging, winding and neutralising processes within a fixed time scale.




2 The learner must practically demonstrate in their everyday work that they have met the standard for perming African type hair.

3 The assessor will observe these aspects of their performance on at least two occasions for rearranging, perming and neutralising processes.


– used:

a skin protectors

b pre-perm treatments

c chemical rearranger

d perming lotions

e neutralisers

f conditioners

g finishing products

– questioned clients on all the areas on contra-indication:


b history of previous allergic reaction to perming products


228

c other known allergies

d skin disorders

e incompatible products

f medical history

g time interval from last colour or perm

h previously relaxed hair

i recent removal of hair extensions

j recent removal of plaits without added hair


a elasticity

b porosity

c incompatibility

– covered all the analysis areas listed in the range:

a the scalp condition

b hair texture

c scalp disorders

d hair condition

e identification of previously permed hair

f need to cut hair prior to perming

g degree of product build-up


a temperature

b density

c hair condition

d time

e scalp sensitivity

f sequence of application

g direction and degree of movement required

h hair length

i colour treated hair

j length of re-growth

– carried out rearranging on two out of the three* types of hair list:

a re-growth

b virgin hair

c colour treated hair


229

– used both sectioning and winding techniques:

a directional

b brick

– have given all the types of advice:

a time intervals between perming services

b permed hair maintenance

c use of suitable conditioning products

d use of suitable styling products

e time intervals for professional conditioning treatments.

* However, they must prove to their assessor that they have the necessary knowledge, understanding and skills to be able to perform competently.

5 It is likely most evidence of the learner’s performance will be gathered from observations made by their assessor but they may be required to produce other evidence to support their performance if the assessor has not been present.




N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

230

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Use

saf

e and e

ffec

tive

m

ethods

of w

ork

ing w

hen

re

arra

ngin

g,

per

min

g a

nd

neu

tral

isin

g h

air

1.1

pro

tect

the

clie

nt’s

cloth

ing t

hro

ughout

the

serv

ice

1.2

w

ear

per

sonal

pro

tect

ive

equip

men

t w

hen

usi

ng

per

min

g a

nd n

eutr

alis

ing c

hem

ical

s

1.3

posi

tion t

he

clie

nt

to m

eet

the

nee

ds

of th

e se

rvic

e w

ithout

causi

ng t

hem

dis

com

fort

1.4

ke

ep t

he

work

are

a c

lean

and t

idy

thro

ughout

the

serv

ice

1.5

re

move

wast

e im

med

iate

ly a

t th

e en

d o

f th

e per

min

g a

nd n

eutr

alis

ing s

ervi

ce

1.6

use

saf

e w

ork

ing m

ethods

that

mak

e ef

fect

ive

use

of re

sourc

es

1.7

m

ainta

in p

erso

nal st

andar

ds

of

hea

lth a

nd h

ygie

ne

whic

h m

inim

ise

the

risk

of

cross

-infe

ctio

n,

infe

stat

ion a

nd o

ffen

ce t

o t

he

clie

nts

and c

olle

agues

1.8

id

entify

and r

eport

any

pro

duct

s th

at n

eed r

e-ord

erin

g t

o t

he

rele

vant

per

son(s

)

1.9

id

entify

and r

eport

and p

roble

ms

they

cannot

reso

lve

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

231

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1.1

0

com

ple

te t

he

serv

ice

within

a c

om

mer

cial

ly v

iable

tim

e

1.1

1

com

ple

te c

lient

reco

rds

so t

hat

they

are

acc

ura

te,

easy

to r

ead a

nd u

p-t

o-d

ate.

2

Be

able

to a

nal

yse

the

hai

r an

d p

repar

e fo

r per

min

g

2.1

id

entify

if

the

clie

nt

has

any

contr

a-in

dic

ations

to

per

min

g s

ervi

ces

2.2

co

nduct

and r

ecord

outc

om

es o

f al

l nec

essa

ry t

ests

fo

llow

ing m

anufa

cture

rs’ in

stru

ctio

ns

and

reco

gnis

ed indust

ry p

roce

dure

s

2.3

det

erm

ine

the

choic

e of pro

duct

s an

d a

pplic

atio

n

met

hods

2.4

se

ek a

ssis

tance

fro

m t

he

rele

vant

per

son(s

) w

hen

co

ntr

a-i

ndic

atio

ns

and o

r re

act

ions

to t

ests

cau

se

doubts

as

to t

he

suitab

ility

of th

e se

rvic

e fo

r th

e cl

ient

2.5

m

ake

reco

mm

endat

ions

bas

ed o

n a

n a

ccura

te

eval

uat

ion o

f th

e cl

ient’s

hai

r an

d its

pote

ntial

to

achie

ve t

he

effe

ct r

equired

2.6

in

form

the

clie

nt

of

the

likel

y co

st,

dura

tion a

nd

expec

ted o

utc

om

e of

the

serv

ice

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

232

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

2.7

ch

oose

pro

duct

s, t

ools

and e

quip

men

t bas

ed o

n t

he

resu

lts

of

the

anal

ysis

, nec

essa

ry t

ests

, co

nsu

ltat

ion w

ith t

he

clie

nt

and r

elev

ant

fact

ors

in

fluen

cing t

he

serv

ice

2.8

pre

par

e pro

duct

s fo

llow

ing m

anufa

cture

rs’

inst

ruct

ions

2.9

m

ake

sure

sham

pooin

g lea

ves

the

hai

r fr

ee fro

m

pro

duct

build

-up

2.1

0

pro

tect

the

hairlin

e and s

calp

pri

or

to p

erm

ing

2.1

1

apply

a s

uitab

le p

re-p

erm

tre

atm

ent

from

root

to

end t

o e

ven o

ut

hai

r poro

sity

3

Be

able

to c

hem

ical

ly

rear

range

hai

r 3.1

se

ctio

n t

he

hai

r cl

eanly

and e

venly

to a

ssis

t th

e ac

cura

te a

pplic

atio

n o

f th

e ch

emic

al re

-arr

anger

3.2

ap

ply

pro

duct

s ac

cura

tely

and s

afel

y, t

aki

ng into

ac

count

the

resu

lts

of th

e an

alys

is a

nd o

ther

fact

ors

in

fluen

cing t

he

serv

ice

3.3

fo

llow

manufa

cture

r’s

inst

ruct

ions

to t

ime

the

applic

atio

n a

nd d

evel

opm

ent

of

the

chem

ical

re

arra

nger

3.4

ta

ke s

tran

d t

ests

to c

onfirm

the

consi

sten

cy a

nd

even

nes

s of

stra

ighte

nin

g h

as

bee

n a

chie

ved

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

233

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

3.5

re

move

chem

icals

in a

way

whic

h m

inim

ises

the

risk

of dam

age

to t

he

hai

r an

d f

ollo

win

g

man

ufa

cture

rs’ in

stru

ctio

ns

3.6

ad

apt

the

wat

er t

emper

ature

, pre

ssure

and

direc

tion t

o p

rote

ct t

he

hai

r co

nditio

n

3.7

le

ave

the

hai

r an

d s

calp

cle

an a

nd fre

e fr

om

ch

emic

als

and e

xces

s m

ois

ture

3.8

le

ave

the

hai

r ta

ngle

-fre

e w

ithout

causi

ng d

amag

e to

the

hai

r or

scal

p

4

Be

able

to p

erm

and

neu

tral

ise

hai

r 4.1

use

pro

duct

s an

d s

ectionin

g a

nd w

indin

g t

echniq

ues

ta

king into

acc

ount

rele

vant

fact

ors

influen

cing t

he

serv

ice

4.2

se

ctio

n a

nd w

ind t

he

hai

r cl

eanly

and e

venly

to

achie

ve t

he

des

ired

look

4.3

se

cure

any

hai

r not

bei

ng w

ound s

o a

s to

kee

p t

he

sect

ion c

lear

ly v

isib

le w

hen

req

uired

4.4

ap

ply

pre

or

post

dam

pin

g p

roduct

s ev

enly

to t

he

hai

r fo

llow

ing m

anufa

cture

rs’ in

stru

ctio

ns

4.5

ta

ke m

eshes

of hair w

hic

h s

uit t

he

size

of

the

per

min

g im

ple

men

t

4.6

m

ainta

in a

n e

ven t

ensi

on t

hro

ughout

the

win

din

g

pro

cess

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

234

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4.7

co

mple

te a

ll w

indin

g o

per

atio

ns

within

35 m

inute

s w

hen

usi

ng p

re-d

ampin

g p

roduct

s

4.8

fo

llow

manufa

cture

r’s

inst

ruct

ions

to m

onitor

and

tim

e th

e dev

elopm

ent

of th

e per

min

g p

roce

ss

4.9

ta

ke d

evel

opm

ent

test

curl

s to

confirm

the

required

deg

ree

of

curl h

as b

een a

chie

ved

4.1

0

rem

ove

pro

duct

s en

suring t

he

wat

er p

ress

ure

does

not

dis

lodge

the

per

m im

ple

men

ts a

nd t

he

wat

er

tem

per

ature

suits

the

clie

nt's

com

fort

nee

ds

4.1

1

leav

e th

e hai

r fr

ee o

f per

m lotion w

hen

the

des

ired

deg

ree

of

curl is

achie

ved

4.1

2

rem

ove

exc

ess

mois

ture

bef

ore

apply

ing n

eutr

alis

er

without

dis

turb

ing t

he

wound h

air

4.1

3

dis

trib

ute

the

neu

tralis

er e

venly

follo

win

g t

he

man

ufa

cture

r’s

inst

ruct

ions

4.1

4

rem

ove

the

per

m im

ple

men

ts w

ithout

dis

turb

ing

the

curl f

orm

atio

n

4.1

5

leav

e th

e hai

r fr

ee o

f neu

tralis

er a

fter

the

final

rin

se

4.1

6

apply

suitable

act

ivat

ors

and m

ois

turise

rs a

t th

e en

d o

f th

e per

min

g p

roce

ss

4.1

7

giv

e th

e cl

ient

advi

ce a

nd r

ecom

men

dat

ions

on t

he

mai

nte

nan

ce o

f th

eir

per

m

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

235

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

5

Under

stan

d s

alo

n a

nd

legal

req

uirem

ents

5.1

des

crib

e th

e sa

lon’s

req

uirem

ents

for

clie

nt

pre

par

ation

5.2

des

crib

e th

e sa

lon’s

exp

ecte

d s

ervi

ce t

imes

for

per

min

g a

nd n

eutr

alis

ing w

ork

5.3

des

crib

e w

hen

and h

ow

to c

om

ple

te c

lient

reco

rds

5.4

des

crib

e th

e sa

lon's

and leg

al r

equirem

ents

for

dis

posa

l of

was

te m

ate

rial

s

5.5

outlin

e ow

n lim

its

of

auth

ority

for

reso

lvin

g p

erm

ing

and n

eutr

alis

ing p

roble

ms

5.6

st

ate

the

per

son(s

) to

whom

they

should

rep

ort

pro

ble

ms

they

can

not

reso

lve

5.7

des

crib

e re

sponsi

bili

ties

under

curr

ent

Dat

a Pr

ote

ctio

n leg

isla

tion

5.8

des

crib

e ow

n r

esponsi

bili

ties

under

the

curr

ent

Contr

ol of

Subst

ance

s H

azar

dous

to H

ealth

Reg

ula

tions

in r

elat

ion t

o t

he

use

of per

min

g a

nd

neu

tral

isin

g p

roduct

s

5.9

des

crib

e re

sponsi

bili

ties

under

the

curr

ent

Ele

ctri

city

at

Work

Reg

ula

tions

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

236

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

6

Under

stan

d h

ow

to w

ork

sa

fely

, ef

fect

ivel

y an

d

hyg

ienic

ally

when

re

arra

ngin

g,

per

min

g a

nd

neu

tral

isin

g A

fric

an t

ype

hai

r

6.1

id

entify

the

pro

tect

ive

equip

men

t an

d p

roduct

s av

aila

ble

for

clie

nts

6.2

id

entify

the

per

sonal pro

tect

ive

equip

men

t av

aila

ble

6.3

des

crib

e how

the

posi

tion o

f th

e cl

ient

and

them

selv

es c

an a

ffec

t th

e des

ired

outc

om

e an

d

reduce

fatigue

and t

he

risk

of in

jury

6.4

ex

pla

in w

hy

it is

import

ant

to p

osi

tion t

ools

and

equip

men

t fo

r ea

se o

f use

6.5

ex

pla

in w

hy

it is

import

ant

to u

se p

erso

nal

pro

tect

ive

equip

men

t

6.6

id

entify

the

safe

ty c

onsi

der

atio

ns

whic

h m

ust

be

take

n into

acc

ount

when

per

min

g a

nd n

eutr

alis

ing

6.7

ex

pla

in w

hy

it is

import

ant

to k

eep t

he

work

are

a cl

ean a

nd t

idy

6.8

id

entify

met

hods

of

work

ing s

afe

ly a

nd h

ygie

nic

ally

an

d w

hic

h m

inim

ise

the

risk

of

cross

-infe

ctio

n a

nd

cross

- in

fest

atio

n

6.9

ex

pla

in t

he

import

ance

of per

sonal

hyg

iene

6.1

0

com

pare

the

met

hods

of

ster

ilisa

tion u

sed in

hai

rdre

ssin

g s

alo

ns

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

237

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

6.1

1

expla

in t

he

import

ance

of ques

tionin

g c

lients

to

esta

blis

h a

ny

contr

a-i

ndic

atio

ns

to p

erm

ing a

nd

rela

xing s

ervi

ces

6.1

2

expla

in w

hy

it is

import

ant

to r

ecord

clie

nt

resp

onse

s to

ques

tionin

g

6.1

3

outlin

e th

e le

gal si

gnific

ance

of

clie

nt

ques

tionin

g

and t

he

reco

rdin

g o

f cl

ient's

resp

onse

s to

ques

tionin

g

7

Under

stan

d h

ow

to

anal

yse

and t

est

the

hai

r an

d s

calp

7.1

ex

pla

in w

hat

a h

air a

nd s

calp

anal

ysis

should

cove

r

7.2

ex

pla

in t

he

import

ance

of co

nduct

ing a

thoro

ugh

anal

ysis

7.3

des

crib

e th

e ty

pes

and p

urp

ose

s of te

sts

7.4

des

crib

e w

hen

and h

ow

tes

ts s

hould

be

carr

ied o

ut

and t

he

expec

ted r

esults

7.5

ex

pla

in h

ow

the

resu

lts

of

test

s ca

n influen

ce t

he

per

min

g s

ervi

ce a

nd t

he

pote

ntial

conse

quen

ces

of

faili

ng t

o t

est

7.6

outlin

e th

e co

urs

es o

f ac

tion t

o t

ake

in t

he

even

t of

adve

rse

reac

tions

to t

ests

7.7

ex

pla

in w

hy

it is

import

ant

to r

ecord

tes

t re

sults

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

238

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

8

Under

stan

d fact

ors

af

fect

ing p

erm

ing

8.1

des

crib

e th

e ef

fect

s of ch

emic

al r

earr

anger

s, p

erm

lo

tions

and n

eutr

alis

ers

on t

he

hai

r st

ruct

ure

8.2

st

ate

the

act

ive

ingre

die

nts

in p

erm

ing a

nd

neu

tral

isin

g p

roduct

s

8.3

ex

pla

in w

hy

and w

hen

chem

ical re

-arr

angin

g o

f hai

r st

ruct

ure

is

nec

essa

ry

8.4

ex

pla

in h

ow

tem

per

atu

re a

ffec

ts t

he

per

min

g

pro

cess

8.5

ex

pla

in t

he

import

ance

of

accu

rate

tim

ing a

nd

thoro

ugh r

insi

ng o

f pro

duct

s

8.6

des

crib

e th

e im

port

ance

and e

ffec

ts o

f re

storing t

he

hai

r’s

pH

bal

ance

aft

er t

he

per

min

g a

nd n

eutr

alis

ing

pro

cess

es

8.7

des

crib

e th

e im

port

ance

of

consi

der

ing w

ater

te

mper

ature

during t

he

rinsi

ng p

roce

ss

8.8

des

crib

e how

to r

ecognis

e Trich

orr

hex

is N

odosa

and

how

to d

eal w

ith t

his

conditio

n

8.9

ex

pla

in h

ow

diffe

rent

fact

ors

can a

ffec

t th

e ch

oic

e of per

min

g a

nd n

eutr

alis

ing p

roduct

s

8.1

0

des

crib

e th

e ef

fect

of

hyd

rogen

per

oxi

de

bas

ed

neu

tral

iser

s on d

ark

hai

r

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

239

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

8.1

1

expla

in t

he

effe

ct o

f ove

rlappin

g p

roduct

s on t

o

pre

viousl

y ch

emic

ally

tre

ated

hair

8.1

2

stat

e w

hy

pre

viousl

y re

laxe

d h

air s

hould

not

be

per

med

8.1

3

des

crib

e how

and w

hy

the

diffe

rent

contr

a-

indic

ations

can a

ffec

t th

e del

iver

y of

per

min

g

serv

ices

to c

lients

8.1

4

iden

tify

the

diffe

rence

bet

wee

n A

fric

an a

nd

Cau

casi

an h

air

type

stru

cture

s

9

Under

stan

d h

ow

to u

se

pro

duct

s and e

quip

men

t 9.1

lis

t th

e ty

pes

of

equip

men

t use

d d

uring t

he

per

m

dev

elopm

ent

pro

cess

9.2

des

crib

e th

e im

port

ance

of

follo

win

g t

he

man

ufa

cture

rs’ in

stru

ctio

ns

for

the

spec

ific

per

min

g

and n

eutr

alis

ing p

roduct

s in

the

salo

n

9.3

des

crib

e w

hy

diffe

rent

applic

ato

rs a

re u

sed w

hen

ch

emic

ally

rea

rran

gin

g a

nd t

hei

r ef

fect

on t

he

hair

and s

calp

9.4

des

crib

e w

hen

and w

hy

it is

import

ant

to u

se p

re

and o

r post

-per

m t

reat

men

ts

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

240

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

9.5

id

entify

the

diffe

rent

types

and u

ses

of av

aila

ble

pre

-dam

pin

g lotions,

chem

ical re

arra

nger

s, a

nd

neu

tral

iser

s

9.6

ex

pla

in t

he

import

ance

of usi

ng p

roduct

s ec

onom

ically

10

Under

stan

d p

erm

ing a

nd

neu

tral

isin

g t

echniq

ues

an

d p

roble

ms

10.1

ex

pla

in w

hen

to u

se t

he

types

of se

ctio

nin

g

pat

tern

s

10.2

des

crib

e th

e fa

ctors

that

influen

ce t

he

use

of

diffe

rent

size

d p

erm

im

ple

men

ts

10.3

des

crib

e th

e m

ethod o

f ch

ecki

ng c

hem

ical

re-

arra

nger

dev

elopm

ent

and c

url d

evel

opm

ent

10.4

des

crib

e m

ethods

of

applic

atio

n o

f per

m lotions,

ch

emic

al r

earr

anger

s an

d n

eutr

alis

ing a

gen

ts

10.5

outlin

e th

e ty

pes

and c

ause

s of

pro

ble

ms

that

can

occ

ur

during t

he

per

min

g a

nd n

eutr

alis

ing

pro

cess

es a

nd h

ow

to r

esolv

e th

em

10.6

des

crib

e th

e ci

rcum

stan

ces

when

hai

r m

ay n

eed t

o

be

cut

prior

to a

ser

vice

10.7

ex

pla

in h

ow

to d

eal w

ith s

calp

irr

itation d

uring t

he

per

min

g p

roce

ss

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

241

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

11

Under

stan

d h

ow

to

com

munic

ate

to c

lients

in

form

atio

n o

n h

air

mai

nte

nan

ce a

nd

man

agem

ent

11.1

st

ate

how

oft

en t

o s

ham

poo a

nd c

onditio

n t

hei

r hai

r

11.2

des

crib

e su

itab

le c

onditio

nin

g t

reat

men

ts a

nd t

he

import

ance

of re

gula

r co

nditio

nin

g

11.3

id

entify

the

pro

duct

s to

use

for

hom

ecare

, th

ose

to

avoid

and w

hy

11.4

des

crib

e how

to p

rote

ct h

air

whils

t sl

eepin

g a

nd

why

11.5

des

crib

e how

lifes

tyle

can

aff

ect

the

clie

nt’s

mai

nte

nan

ce o

f th

eir

per

m (

eg a

ctiv

e sp

ort

s,

care

er,

job r

equirem

ents

and h

olid

ays)

11.6

ex

pla

in t

he

import

ance

of kn

ow

ing w

hen

and w

hy

clie

nts

nee

d t

o h

ave

thei

r hai

r cu

t

11.7

ex

pla

in h

ow

the

continual

use

of

hea

ted e

quip

men

t ca

n d

am

age

the

hair

11.8

st

ate

the

reco

mm

ended

tim

e in

terv

als

bet

wee

n

per

min

g a

nd o

ther

chem

ical se

rvic

es

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


242


243

Unit 24: Create Basic Patterns in Hair

Unit code: AH21


QCF level: 2

Credit value: 4


Unit summary

This is a job ready unit which is competency based, covering both skills and knowledge. This unit is about the use of a variety of cutting techniques to create linear patterns which is the ability to create patterns from straight and curved lines.




2 The learner must practically demonstrate in their everyday work that they have met the standard for creating basic patterns in hair.

3 The assessor will observe the learner’s performance on at least three occasions, all of which must be of different patterns each covering 25% of the head and one must include the use of curved lines.


– used all the tools and equipment listed:

a scissors

b clippers

c T-liners

– taken into account all the factors listed:

a head and face shape


c hair density

d hair length

e hair texture


244

f presence of male pattern baldness

g skin disorders

h scarring

– created all the types of patterns listed:

a straight lines

b curved lines

– used all the cutting techniques listed:

a clipper over comb

b scissor over comb

c freehand

d fading

– given advice covering all the areas listed:


b grooming requirements

c potential for pattern change.

5 It is most likely evidence of the learners performance will be gathered from the observations made by the assessor but the learner may be required to produce other evidence to support the performance if the assessor has not been present.




N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

245

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to u

se e

ffec

tive

an

d s

afe

work

ing m

ethods

when

colo

uring h

air

1.1

pro

tect

the

clie

nt’s

cloth

ing t

hro

ughout

the

serv

ice

1.2

en

sure

the

clie

nt’s

skin

is

kept

free

of ex

cess

hai

r cu

ttin

gs

thro

ughout

the

serv

ice

1.3

cl

ean a

nd t

idy

the

work

are

a th

roughout

the

serv

ice

1.4

posi

tion c

lient’s

and a

dopt

post

ure

s th

at m

inim

ise

fatigue,

dis

com

fort

and inju

ry r

isk

1.5

use

work

ing m

ethods

that

:

–

min

imis

e th

e w

asta

ge

of pro

duct

s

–

min

imis

e th

e ri

sk o

f cr

oss

-infe

ctio

n

–

mak

e ef

fect

ive

use

of

the

work

ing t

ime

–

ensu

re t

he

use

of

clea

n r

esourc

es

–

min

imis

e th

e risk

of

har

m o

r in

jury

to s

elf an

d

clie

nts

1.6

m

ainta

in p

erso

nal st

andar

ds

of

hea

lth a

nd h

ygie

ne

whic

h m

inim

ise

the

risk

of

cross

-infe

ctio

n,

infe

stat

ion a

nd o

ffen

ce t

o t

hei

r cl

ients

and

colle

agues

1.7

use

tools

that

are

safe

, st

erile

and fit f

or

purp

ose

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

246

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1.8

co

mple

te t

he

cutt

ing s

ervi

ce in a

com

mer

cial

ly

viab

le t

ime

1.9

re

move

wast

e im

med

iate

ly a

t th

e en

d o

f th

e cu

ttin

g

serv

ice

1.1

0

mai

nta

in a

ccura

te a

nd u

p t

o d

ate

clie

nt

reco

rds

at

the

end o

f th

e se

rvic

e

2

Be

able

to p

lan a

nd a

gre

e hai

r patt

ern d

esig

ns

with

the

clie

nt

2.1

pre

sent

a p

ort

folio

of

visu

al a

ids

to e

xplo

re d

iffe

rent

pat

tern

s and d

esig

n p

oss

ibili

ties

with t

he

clie

nt

2.2

pro

vide

tim

e an

d e

nco

ura

gem

ent

so t

hat

clie

nts

can

su

gges

t th

eir

ow

n idea

s on d

esig

n a

nd im

age

2.3

ev

aluat

e th

e cl

ient’s

hai

r an

d its

pote

ntial

to

achie

ve t

he

pat

tern

2.4

re

com

men

d a

nd c

onfirm

a look

that

is

suitable

for

the

clie

nt’s

per

ceiv

ed im

age

2.5

co

nfirm

the

clie

nt

is a

war

e of

the

agre

ed s

ervi

ce

pro

cess

, outc

om

es,

dura

tion a

nd c

ost

2.6

cr

eate

a p

atte

rn w

ith t

he

clie

nt

whic

h t

akes

into

ac

count

influen

cing f

act

ors

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

247

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

3

Be

able

to c

reat

e patt

erns

in h

air

3.1

use

bru

shin

g a

nd c

om

b o

ut

tech

niq

ues

suitab

le for

the

des

ired

pat

tern

3.2

posi

tion t

he

pat

tern

to m

eet

the

agre

ed d

esig

n p

lan

3.3

ad

apt

the

size

of th

e pat

tern

to s

uit t

he

clie

nt’s

hea

d s

ize,

shap

e an

d e

xist

ing h

aircu

t

3.4

use

cutt

ing t

echniq

ues

to a

chie

ve t

he

def

initio

n,

shap

e an

d d

epth

of pat

tern

req

uired

3.5

ad

apt

ow

n a

nd c

lient

posi

tion t

o e

nsu

re t

he

accu

racy

of th

e cu

t

3.6

co

nsu

lt w

ith t

he

clie

nt

thro

ughout

the

cutt

ing

pro

cess

to c

onfirm

the

des

ired

pat

tern

and o

vera

ll ef

fect

bei

ng c

reat

ed

3.7

re

solv

e pro

ble

ms

ari

sing d

uring t

he

cutt

ing p

roce

ss

3.8

co

nfirm

the

finis

hed

look

mee

ts t

he

pat

tern

agre

ed

with t

he

clie

nt

3.9

pro

vide

the

clie

nt

with s

uitab

le a

fter

care

advi

ce

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

248

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4

Know

sal

on a

nd leg

al

requirem

ents

4.1

des

crib

e th

e sa

lon's

req

uirem

ents

for

clie

nt

pre

par

ation

4.2

des

crib

e th

e sa

lon’s

exp

ecte

d s

ervi

ce t

imes

for

cutt

ing p

att

erns

in h

air

4.3

des

crib

e th

e sa

lon’s

and leg

al r

equirem

ents

for

dis

posa

l of

shar

ps

and w

aste

mat

eria

ls

4.4

st

ate

per

sonal

res

ponsi

bili

ties

under

curr

ent

Ele

ctri

city

at

Work

Reg

ula

tions

5

Know

how

to w

ork

saf

ely,

ef

fect

ivel

y an

d

hyg

ienic

ally

when

cutt

ing

hai

r

5.1

outlin

e th

e ty

pes

of

per

sonal pro

tect

ive

equip

men

t th

at s

hould

be

availa

ble

for

clie

nts

and t

hem

selv

es

5.2

des

crib

e w

hy

it is

import

ant

to p

rote

ct c

lients

fro

m

hai

r cl

ippin

gs

5.3

des

crib

e how

ow

n a

nd c

lient

posi

tionin

g c

an a

ffec

t th

e des

ired

outc

om

e an

d r

educe

fat

igue

and inju

ry

risk

5.4

des

crib

e w

hy

it is

import

ant

to p

osi

tion c

utt

ing t

ools

an

d e

quip

men

t fo

r ea

se o

f use

5.5

outlin

e th

e sa

fety

consi

der

atio

ns

whic

h m

ust

be

take

n into

acc

ount

when

cutt

ing h

air

5.6

des

crib

e w

hy

it is

import

ant

to k

eep t

he

work

are

a

clea

n a

nd t

idy

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

249

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

5.7

des

crib

e w

hy

it is

import

ant

to c

hec

k fo

r in

fest

atio

n

and a

void

cro

ss-

infe

ctio

n

5.8

co

mpare

saf

e an

d h

ygie

nic

work

ing m

ethods

that

m

inim

ise

the

risk

of

cross

-infe

ctio

n a

nd c

ross

-in

fest

atio

n

5.9

des

crib

e th

e im

port

ance

of

per

sonal

hyg

iene

5.1

0

des

crib

e th

e use

and m

ainte

nan

ce o

f cu

ttin

g t

ools

5.1

1

des

crib

e th

e im

port

ance

of

mai

nta

inin

g c

lient

reco

rds

6

Know

how

to c

reat

e des

igns

in h

air

6.1

ill

ust

rate

how

to c

reate

sim

ple

rep

eate

d d

esig

ns

from

lin

es a

nd c

urv

es

6.2

des

crib

e how

to a

dap

t pat

tern

s to

suit d

iffe

rent

hea

d s

hap

es

6.3

des

crib

e th

e des

ign p

oss

ibili

ties

and lim

itations

when

work

ing w

ith lin

ear

pat

tern

s on h

air

7

Know

the

hai

r an

d s

kin

7.1

des

crib

e fa

ctors

that

must

be

take

n into

co

nsi

der

ation p

rior

to c

utt

ing a

nd h

ow

they

aff

ect

the

ach

ieve

men

t of pat

tern

s

7.2

st

ate

the

ave

rage

rate

of

hair

gro

wth

7.3

des

crib

e th

e ef

fect

s and p

ote

ntial

ris

ks o

f co

ntinual

close

cutt

ing o

n b

lack

ski

n

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

250

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

8

Know

about

pre

par

atio

n,

cutt

ing t

echniq

ues

and

pro

ble

m s

olv

ing

8.1

des

crib

e m

ethods

of

pre

par

ing t

he

hai

r prior

to

cutt

ing p

att

erns

8.2

des

crib

e ty

pes

of

hai

rcuts

whic

h form

a s

uitab

le

foundat

ion for

cutt

ing lin

ear

patt

erns

into

the

hai

r

8.3

des

crib

e how

and w

hen

to u

se t

he

follo

win

g

tech

niq

ues

when

cre

ating d

esig

ns

in h

air:

–

clip

per

ove

r co

mb

–

scis

sors

ove

r co

mb

–

fadin

g,

neg

ativ

e an

d p

osi

tive

im

agin

g

–

free

han

d t

echniq

ues

8.4

des

crib

e eq

uip

men

t han

dlin

g t

echniq

ues

for

ach

ievi

ng a

ccura

te p

att

erns

in h

air

8.5

outlin

e th

e im

port

ance

of

visu

ally

chec

king t

he

cut

8.6

des

crib

e how

to v

isual

ly c

hec

k th

e des

ign,

pat

tern

an

d c

ut

8.7

outlin

e th

e im

port

ance

of co

nsi

der

ing t

he

den

sity

, te

xture

and w

ork

ing w

ith t

he

nat

ura

l gro

wth

pat

tern

s of

the

hair

8.8

des

crib

e ty

pes

of pro

ble

ms

when

cutt

ing lin

ear

pat

tern

s in

hai

r an

d w

ays

to r

esolv

e th

em

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

251

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

9

Know

how

to

com

munic

ate

with c

lients

an

d p

rovi

de

info

rmation

9.1

outlin

e so

urc

es o

f in

form

atio

n a

nd d

esig

n idea

s an

d

how

to a

cces

s th

em

9.2

outlin

e th

e im

port

ance

of co

nsu

ltin

g w

ith t

he

clie

nt

bef

ore

, during a

nd a

fter

the

cutt

ing p

roce

ss

9.3

des

crib

e how

to p

rese

nt

pat

tern

info

rmat

ion a

nd

reco

mm

endat

ions

to c

lients

9.4

st

ate

the

reco

mm

ended

tim

e in

terv

al b

etw

een c

uts

an

d its

im

port

ance

9.5

des

crib

e how

reg

ula

rly

to s

ham

poo a

nd c

lean

se t

he

hai

r ta

king a

ccount

of

influen

cing fac

tors

9.6

des

crib

e su

itab

le a

nd u

nsu

itab

le h

om

ecar

e pro

duct

s fo

r cl

ients

9.7

des

crib

e how

lifes

tyle

can

influen

ce s

tyle

choic

e

9.8

des

crib

e how

hai

r te

xture

aff

ects

pat

tern

des

ign

poss

ibili

ties

9.9

outlin

e th

e gro

om

ing r

equirem

ents

for

hair

m

ainte

nan

ce a

nd m

anag

emen

t

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

252

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


253

Unit 25: Change Men’s Hair Colour

Unit code: GB2

Unit reference number: F/600/1016

QCF level: 2

Credit value: 11


Unit summary

This is a job ready unit which is competency based, covering both skills and knowledge. This unit is about changing hair colour using semi-permanent, quasi-permanent, permanent and lightening products. This unit covers the ability to colour a full head, a partial head, regrowth and the creation of highlight and lowlight effects. The ability to take into account a variety of critical influencing factors and any contra-indications is required.




2 The learner must practically demonstrate in their everyday work that they have met the standard for changing men’s hair colour.

3 The assessor will observe the learner’s performance on at least six occasions, each on different clients. These observations must include:

– one full head application of quasi-permanent colour

– one full head virgin application of permanent colour or lightening product

– one regrowth application of permanent colour or lightening product

– four different techniques of partial head applications of colour, one of which must be using a lightening product.


– used all the types of products:

a semi-permanent

b quasi-permanent

c permanent

d lighteners


254

– questioned clients on all contra-indications:

a history of previous allergic reaction to colouring products


c skin disorders



f evident hair damage


a skin

b incompatibility

c porosity

d elasticity

e colour test

– taken into account:

a temperature

b existing colour of hair

c percentage of white hair

d test results

e strength of hydrogen peroxide

f hair porosity

g hair length

h hair density

i skin tone

– used all the colour application techniques:

a full head virgin application

b regrowth application

c partial head application.




c time interval between services.



255


The assessment and quality assurance requirement for this unit provides evidence towards Assessor and Verifier units.



N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

256

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to u

se s

afe

and

effe

ctiv

e and m

ethods

of

work

ing w

hen

chan

gin

g

men

’s h

air

colo

ur

1.1

pro

tect

the

clie

nt’s

cloth

ing t

hro

ughout

the

serv

ice

1.2

w

ear

per

sonal

pro

tect

ive

equip

men

t w

hen

usi

ng

colo

uring a

nd/o

r lig

hte

nin

g c

hem

icals

1.3

ke

ep t

he

work

are

a c

lean

and t

idy

thro

ughout

the

serv

ice

1.4

re

move

wast

e im

med

iate

ly a

t th

e en

d o

f th

e se

rvic

e

1.5

use

work

ing m

ethods

that

–

min

imis

e th

e risk

of

dam

age

to t

ools

and

equip

men

t

–

min

imis

e th

e ri

sk o

f cr

oss

-infe

ctio

n

–

min

imis

e th

e w

aste

of pro

duct

s

–

mak

e ef

fect

ive

use

of

the

work

ing t

ime

–

ensu

re t

he

use

of

clea

n r

esourc

es

–

min

imis

e har

m o

r in

jury

to t

hem

selv

es a

nd

oth

ers

1.6

m

ainta

in p

erso

nal st

andar

ds

of

hea

lth a

nd h

ygie

ne

whic

h m

inim

ise

the

risk

of

cross

-infe

ctio

n,

infe

stat

ion a

nd o

ffen

ce t

o c

lients

and c

olle

agues

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

257

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1.7

id

entify

and r

eport

any

pro

duct

s th

at n

eed o

rder

ing

to t

he

rele

vant

per

son(s

)

1.8

co

mple

te t

he

colo

uri

ng s

ervi

ce w

ithin

a

com

mer

cially

via

ble

tim

e

1.9

co

mple

te c

lient

reco

rds

so t

hat

they

are

acc

ura

te,

easy

to r

ead a

nd u

p-t

o-d

ate

2

Be

able

to p

repar

e fo

r ch

angin

g m

en’s

hai

r co

lour

2.1

co

nsu

lt w

ith c

lients

to iden

tify

any

exis

ting c

ontr

a-in

dic

ations

to c

olo

uring a

nd/o

r lig

hte

nin

g s

ervi

ces,

re

cord

ing r

esponse

s

2.2

co

nduct

all

nec

essa

ry t

ests

follo

win

g

man

ufa

cture

rs’ in

stru

ctio

ns

and r

ecognis

ed indust

ry

pro

cedure

s

2.3

re

cord

the

outc

om

es o

f te

sts

and c

lient

consu

ltat

ion

on t

he

clie

nt’s

reco

rd c

ard

2.4

se

ek a

ssis

tance

fro

m t

he

rele

vant

per

son(s

) w

hen

co

ntr

a-i

ndic

atio

ns

and/o

r re

actions

to t

ests

cau

se

doubts

as

to t

he

suitab

ility

of th

e se

rvic

e fo

r th

e cl

ient

2.5

ev

aluat

e of th

e cl

ient’s

hair a

nd its

pote

ntial

to

achie

ve t

he

effe

ct r

equired

2.6

in

form

the

clie

nt

of

the

likel

y co

st,

dura

tion a

nd

expec

ted o

utc

om

e of

the

serv

ice

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

258

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

2.7

ch

oose

pro

duct

s, t

ools

and e

quip

men

t bas

ed o

n t

he

resu

lts

of

nec

essa

ry t

ests

, co

nsu

ltat

ion w

ith t

he

clie

nt

and r

elev

ant

influen

cing f

acto

rs

2.8

pre

par

e m

ater

ials

and p

roduct

s to

mee

t th

e ap

plic

atio

n r

equirem

ents

and m

anufa

cture

rs’

inst

ruct

ions

2.9

pre

par

e th

e cl

ient’s

hai

r an

d p

rote

ct t

he

clie

nt’s

skin

, w

her

e nec

essa

ry,

prior

to t

he

serv

ice.

3

Be

able

to c

han

ge

men

’s

hai

r co

lour

3.1

co

nsu

lt w

ith c

lient

to c

onfirm

thei

r sa

tisf

act

ion w

ith

look

agre

ed a

t co

nsu

ltat

ion p

rior

to a

nd d

uring t

he

serv

ice

3.2

se

ctio

n t

he

hai

r cl

eanly

and e

venly

to a

ssis

t th

e ac

cura

te a

pplic

atio

n o

f pro

duct

s

3.3

ap

ply

pro

duct

s ta

king into

acc

ount

rele

vant

influen

cing fact

ors

3.4

use

colo

ur

and lig

hte

ner

applic

ation t

echniq

ues

to

achie

ve t

he

des

ired

look,

follo

win

g m

anufa

cture

r’s

inst

ruct

ions

3.5

m

inim

ise

the

risk

of th

e pro

duct

bei

ng s

pre

ad t

o t

he

clie

nt’s

skin

, cl

oth

es a

nd s

urr

oundin

g a

rea

3.6

tim

e th

e dev

elopm

ent

of pro

duct

s fo

llow

ing

man

ufa

cture

rs’ in

stru

ctio

ns

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

259

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

3.7

ev

aluat

e w

het

her

the

required

res

ult h

as b

een

achie

ved b

y ta

king s

tran

d t

ests

at

suitab

le t

imes

th

roughout

the

pro

cess

3.8

m

assa

ge

the

hai

r an

d s

calp

to e

muls

ify

the

colo

ur,

w

hen

use

d

3.9

re

move

pro

duct

s fr

om

the

hai

r th

at h

ave

dev

eloped

, av

oid

ing d

istu

rban

ce t

o a

reas

still

pro

cess

ing

3.1

0

rem

ove

colo

uring a

nd/o

r lig

hte

nin

g m

ater

ials

fro

m

hai

r to

min

imis

e dis

com

fort

to t

he

clie

nt

3.1

1

leav

e th

e hai

r an

d s

calp

fre

e of

pro

duct

s aft

er t

he

des

ired

effec

t is

ach

ieve

d

3.1

2

iden

tify

any

pro

ble

ms

during t

he

serv

ice

and t

ake

ac

tion t

o r

esolv

e th

em w

ithin

the

limits

of ow

n

auth

ority

to d

o s

o

3.1

3

achie

ve t

he

des

ired

effec

t as

agre

ed in c

onsu

ltat

ion

with t

he

clie

nt

3.1

4

giv

e th

e cl

ient

suitab

le a

fter

care

advi

ce o

n t

he

mai

nte

nan

ce o

f th

e hai

r co

lour.

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

260

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4

Under

stan

d s

alo

n a

nd

legal

req

uirem

ents

4.1

des

crib

e th

e sa

lon's

req

uirem

ents

for

clie

nt

pre

par

ation

4.2

des

crib

e th

e sa

lon’s

exp

ecte

d s

ervi

ce t

imes

for

bas

ic c

olo

uring w

ork

4.3

des

crib

e how

to c

om

ple

te c

lient

reco

rds

effe

ctiv

ely

4.4

des

crib

e th

e sa

lon’s

and leg

al r

equirem

ents

for

dis

posa

l of

was

te m

ate

rial

s

4.5

outlin

e th

e lim

its

of ow

n a

uth

ori

ty f

or

reso

lvin

g

colo

uring a

nd lig

hte

nin

g p

roble

ms

4.6

st

ate

the

per

son t

o w

hom

pro

ble

ms,

whic

h c

annot

be

reso

lved

within

ow

n a

uth

ori

ty s

hould

be

report

ed

4.7

des

crib

e ow

n r

esponsi

bili

ties

under

curr

ent

Dat

a

Prote

ctio

n leg

isla

tion

4.8

des

crib

e ow

n r

esponsi

bili

ties

under

the

curr

ent

Ele

ctri

city

at

Work

Reg

ula

tions

4.9

des

crib

e ow

n r

esponsi

bili

ties

under

the

curr

ent

Contr

ol of

Subst

ance

s H

azar

dous

to H

ealth

Reg

ula

tions

in r

elat

ion t

o t

he

use

of pro

duct

s use

d

for

colo

uring a

nd lig

hte

nin

g

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

261

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

5

Under

stan

d h

ow

to w

ork

sa

fely

, ef

fect

ivel

y an

d

hyg

ienic

ally

when

ch

angin

g m

en’s

hai

r co

lour

5.1

des

crib

e co

nta

ct d

erm

atitis

and h

ow

to a

void

dev

elopin

g it

whils

t ca

rryi

ng o

ut

colo

uring s

ervi

ces

5.2

id

entify

the

type

of

pro

tect

ive

cloth

ing a

nd p

roduct

s th

at s

hould

be

availa

ble

for

clie

nts

5.3

ex

pla

in t

he

per

sonal

pro

tect

ive

equip

men

t av

aila

ble

, w

hen

and w

hy

it s

hould

be

use

d

5.4

des

crib

e how

the

posi

tion o

f th

emse

lves

and t

he

clie

nt

can a

ffec

t th

e des

ired

outc

om

e an

d r

educe

fa

tigue

and t

he

risk

of in

jury

5.5

id

entify

the

safe

ty c

onsi

der

atio

ns

whic

h m

ust

be

take

n into

acc

ount

when

colo

uri

ng h

air

5.6

ex

pla

in w

hy

it is

import

ant

to k

eep t

he

work

are

a cl

ean a

nd t

idy

5.7

ex

pla

in w

hy

it is

import

ant

to p

osi

tion t

ools

and

equip

men

t fo

r ea

se o

f use

5.8

des

crib

e th

e m

ethods

of cl

eanin

g,

dis

infe

ctin

g a

nd

or

ster

ilisa

tion u

sed in s

alons

5.9

des

crib

e m

ethods

of

work

ing s

afe

ly a

nd h

ygie

nic

ally

an

d w

hic

h m

inim

ise

the

risk

of

cross

-infe

ctio

n a

nd

cross

-infe

stat

ion

5.1

0

expla

in t

he

import

ance

of per

sonal

hyg

iene

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

262

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

5.1

1

expla

in w

hy

it is

import

ant

to c

hec

k el

ectr

ical

eq

uip

men

t use

d t

o a

id t

he

colo

uring a

nd lig

hte

nin

g

pro

cess

5.1

2

expla

in t

he

dan

ger

s as

soci

ated

with t

he

inhal

atio

n

of pow

der

lig

hte

ner

s

5.1

3

expla

in t

he

pre

cautions

that

must

be

take

n w

hen

usi

ng p

ow

der

and o

ther

lig

hte

ner

5.1

4

expla

in t

he

import

ance

of ques

tionin

g c

lients

to

esta

blis

h a

ny

contr

a-i

ndic

atio

ns

to c

olo

ur

and

lighte

nin

g s

ervi

ces

and r

ecord

ing r

esponse

s

6

Under

stan

d h

ow

to c

arry

out

colo

ur

test

s 6.1

des

crib

e th

e m

ethods

and p

urp

ose

s of te

sts

for

hair

colo

uring

6.2

ex

pla

in t

he

import

ance

of fo

llow

ing m

anufa

cture

rs’

inst

ruct

ions

for

skin

tes

ting

6.3

des

crib

e w

hen

tes

ts s

hould

be

carr

ied o

ut

and w

hat

th

e ex

pec

ted r

esults

are

6.4

des

crib

e how

the

resu

lts

of

test

s ca

n influen

ce t

he

colo

uring a

nd lig

hte

nin

g s

ervi

ce

6.5

des

crib

e th

e pote

ntial co

nse

quen

ces

of fa

iling t

o

carr

y out

test

s pri

or

to c

olo

uri

ng o

r lig

hte

nin

g

men

’s h

air

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

263

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

6.6

ex

pla

in t

he

cours

e of

action t

o t

ake

in t

he

even

t of

adve

rse

reac

tions

to t

ests

6.7

ex

pla

in w

hy

it is

import

ant

to r

ecord

tes

t re

sults

7

Under

stan

d t

he

bas

ic

scie

nce

of

hai

r co

louri

ng

and lig

hte

nin

g

7.1

ex

pla

in t

he

princi

ple

s of

colo

ur

sele

ctio

n,

incl

udin

g

the

Inte

rnat

ional

Colo

ur

Char

t (I

CC)

7.2

ex

pla

in h

ow

the

natu

ral pig

men

t w

ithin

hair a

ffec

ts

the

choic

e of

colo

ur

and c

olo

uri

ng p

roduct

s an

d t

he

poss

ible

nee

d t

o p

re-l

ighte

n

7.3

co

mpare

the

effe

ct o

f diffe

rent

colo

uring a

nd

lighte

nin

g p

roduct

s on t

he

hair s

truct

ure

7.4

ex

pla

in h

ow

the

diffe

rent

stre

ngth

s of hyd

rogen

per

oxi

de

influen

ce c

olo

uring a

nd lig

hte

nin

g

7.5

des

crib

e how

poro

sity

lev

els

can a

ffec

t th

e ch

oic

e an

d a

pplic

atio

n o

f pro

duct

s an

d t

he

resu

lts

of th

e co

louring p

roce

ss

7.6

ex

pla

in h

ow

diffe

rent

fact

ors

can a

ffec

t th

e ch

oic

e of

colo

uring a

nd lig

hte

nin

g p

roduct

s an

d a

pplic

atio

n

tech

niq

ues

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

264

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

7.7

ex

pla

in e

ffec

ts o

f te

mper

ature

on t

he

applic

ation

and d

evel

opm

ent

of co

louring a

nd lig

hte

nin

g

pro

duct

s

7.8

des

crib

e how

to d

ilute

hyd

rogen

per

oxi

de

to f

orm

diffe

rent

stre

ngth

s of

solu

tions

7.9

ex

pla

in t

he

import

ance

of re

storing t

he

hai

r’s

pH

bal

ance

aft

er t

he

colo

uring a

nd lig

hte

nin

g p

roce

ss

7.1

0

expla

in w

hy

it is

import

ant

to a

void

dis

turb

ing

area

s st

ill p

roce

ssin

g w

hen

rem

ovi

ng p

roduct

s fr

om

dev

eloped

are

as

7.1

1

expla

in w

hy

it is

import

ant

to e

muls

ify

colo

ur

pri

or

to r

emova

l

7.1

2

expla

in w

hy

it is

import

ant

to lea

ve t

he

hai

r an

d

scal

p f

ree

of

colo

uring a

nd lig

hte

nin

g p

roduct

s

7.1

3

des

crib

e how

and w

hy

contr

a-in

dic

atio

ns

can a

ffec

t th

e del

iver

y of

colo

uri

ng s

ervi

ces

to c

lients

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

265

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

8

Under

stan

d h

ow

to u

se

pro

duct

s and e

quip

men

t re

late

d t

o c

han

gin

g m

en’s

hai

r co

lour

8.1

des

crib

e th

e co

louri

ng a

nd lig

hte

nin

g p

roduct

s av

aila

ble

for

chan

gin

g m

en’s

hair c

olo

ur

8.2

ex

pla

in t

he

import

ance

of fo

llow

ing m

anufa

cture

rs’

inst

ruct

ions

when

mix

ing a

nd u

sing s

pec

ific

co

louring a

nd lig

hte

nin

g p

roduct

s in

the

salo

n

8.3

des

crib

e how

to a

ccura

tely

mea

sure

and m

ix c

olo

ur

and lig

hte

nin

g p

roduct

s to

man

ufa

cture

rs’

inst

ruct

ions

8.4

lis

t th

e to

ols

, m

ate

rials

and e

quip

men

t use

d for

hig

hlig

hting a

nd low

lighting h

air

8.5

des

crib

e w

hen

and h

ow

sham

poos

and c

onditio

ner

s sh

ould

be

use

d w

hen

colo

uring a

nd lig

hte

nin

g h

air

8.6

ex

pla

in t

he

import

ance

of usi

ng p

roduct

s ec

onom

ically

9

Under

stan

d h

ow

to u

se

colo

uring t

echniq

ues

to

chan

ge

men

’s h

air c

olo

ur

9.1

ex

pla

in t

he

import

ance

of

sect

ionin

g h

air

acc

ura

tely

w

hen

colo

uring a

nd lig

hte

nin

g

9.2

des

crib

e m

ethods

of

apply

ing a

nd r

emovi

ng

colo

uring a

nd lig

hte

nin

g p

roduct

s

9.3

des

crib

e te

chniq

ues

for

hig

hlig

hting a

nd low

lighting

hai

r

9.4

ex

pla

in w

hen

to u

se t

he

diffe

rent

types

of

lighte

ner

s an

d t

oner

s av

aila

ble

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

266

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

9.5

des

crib

e th

e fa

ctors

that

must

be

take

n into

ac

count

when

wea

ving h

air

9.6

des

crib

e how

to h

andle

the

hair w

hen

wea

ving t

o

mai

nta

in a

n e

ven t

ensi

on a

nd t

o s

ecure

the

mat

eria

ls t

o p

reve

nt

seep

age

of

pro

duct

s

9.7

des

crib

e th

e ty

pes

and c

ause

s of si

mple

colo

uring

and lig

hte

nin

g p

roble

ms

that

may

occ

ur

during

pro

cess

ing a

nd h

ow

to r

esolv

e th

em

9.8

st

ate

the

pote

ntial ri

sks

of usi

ng lig

hte

nin

g p

roduct

s on p

revi

ousl

y ch

emic

ally

tre

ate

d h

air

10

Under

stan

d h

ow

to

com

munic

ate

and p

rovi

de

afte

rcar

e advi

ce t

o c

lients

10.1

des

crib

e pro

duct

s fo

r hom

e use

that

will

ben

efit t

he

clie

nt

and t

hose

to a

void

and w

hy

10.2

ex

pla

in h

ow

the

continual

use

of

hea

ted e

quip

men

t ca

n a

ffec

t th

e hai

r co

lour

10.3

id

entify

the

reco

mm

ended

tim

e in

terv

als

bet

wee

n

colo

uring a

nd o

ther

ser

vice

s

10.4

des

crib

e how

lifes

tyle

can

aff

ect

colo

ur

choic

e an

d

the

mai

nte

nan

ce o

f co

lour

10.5

ex

pla

in h

ow

to g

ive

aft

erca

re a

dvi

ce a

nd

reco

mm

endat

ions

to c

lients

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

267

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


268

Further information

Our customer service numbers are:

BTEC and NVQ 0844 576 0026

GCSE 0844 576 0027

GCE 0844 576 0025

The Diploma 0844 576 0028

DIDA and other qualifications 0844 576 0031

Calls may be recorded for training purposes.

Useful publications

Related information and publications include:

Centre Handbook for Edexcel QCF NVQs and Competence-based Qualifications published annually

Functional Skills publications – specifications, tutor support materials and question papers

Regulatory Arrangements for the Qualification and Credit Framework (published by Ofqual, August 2008)

the current Edexcel publications catalogue and update catalogue.

Edexcel publications concerning the Quality Assurance System and the internal and standards verification of vocationally related programmes can be found on the Edexcel website.

NB: Some of our publications are priced. There is also a charge for postage and packing. Please check the cost when you order.

How to obtain National Occupational Standards

Habia Oxford House Sixth Avenue Sky Business Park Robin Hood Airport Doncaster DN9 3GG

Telephone: 0845 2 306080 Fax: 01302 774949 Sales: 0845 6 123 555 Email: [email protected]

mailto:[email protected]


269

Professional development and training

Edexcel supports UK and international customers with training related to NVQ and BTEC qualifications. This support is available through a choice of training options offered in our published training directory or through customised training at your centre.

The support we offer focuses on a range of issues including:

planning for the delivery of a new programme

planning for assessment and grading

developing effective assignments

building your team and teamwork skills

developing student-centred learning and teaching approaches

building functional skills into your programme

building effective and efficient quality assurance systems.

The national programme of training we offer can be viewed on our website (www.edexcel.com/training). You can request customised training through the website or by contacting one of our advisers in the Training from Edexcel team via Customer Services to discuss your training needs.

The training we provide:

is active

is designed to be supportive and thought provoking

builds on best practice

may be suitable for those seeking evidence for their continuing professional development.


270

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

271

Annex

e A

: Pro

gres

sion

pat

hw

ays

The

Edex

cel qual

ific

atio

n f

ram

ewor

k fo

r th

e H

air

and B

eauty

sec

tor

Level

BTEC

vo

cati

on

all

y-r

ela

ted

q

uali

fica

tio

ns

BTEC

sp

eci

ali

st q

uali

fica

tio

n/

p

rofe

ssio

nal

NV

Q/

com

pete

nce

5

BTEC L

evel

5 H

ND

Dip

lom

a in H

air

and B

eauty

Man

agem

ent

(QCF)

4

BTEC L

evel

4 H

NC D

iplo

ma in H

air

and B

eauty

Man

agem

ent

(QCF)

3

BTEC D

iplo

ma

in B

eauty

Ther

apy/

Bea

uty

Ther

apy

(Sci

ence

s)

(QCF)

BTEC S

ubsi

dia

ry D

iplo

ma

in B

eauty

Ther

apy

Tec

hniq

ues

(Q

CF)

Edex

cel Le

vel 3 N

VQ

Dip

lom

a in

H

aird

ress

ing/

Bar

ber

ing/

Hai

rdre

ssin

g (

Com

bin

ed H

air

Typ

es)

(QCF)

Edex

cel Le

vel 3 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al/M

ake-

up/

Mas

sage

(QC

F)

Edex

cel Le

vel 3 N

VQ

Dip

lom

a in

Spa

Ther

apy

(QCF)

Edex

cel Le

vel 3 N

VQ

Dip

lom

a in

N

ail Ser

vice

s (Q

CF)

N027011 –

Spec

ific

atio

n –

Edex

cel Le

vel 2 N

VQ

Dip

lom

as in H

aird

ress

ing,

Hai

rdre

ssin

g

(Com

bin

ed H

air

Typ

es)

and B

arber

ing –

Iss

ue

2 –

Mar

ch 2

011 ©

Edex

cel Li

mited

2011

272

Level

BTEC

fu

ll v

oca

tio

nall

y-r

ela

ted

q

uali

fica

tio

ns

BTEC

sp

eci

ali

st c

ou

rses

NV

Q/

occ

up

ati

on

al

2

BTEC L

evel

2 D

iplo

ma

in B

eauty

Ther

apy

(QCF)

BTEC L

evel

2 E

xten

ded

Cer

tifica

te

in B

eauty

Ther

apy

Ser

vice

s (Q

CF)

BTEC L

evel

2 D

iplo

ma

in

Hai

rdre

ssin

g (

QC

F)

BTEC L

evel

2 D

iplo

ma

in

Hairdre

ssin

g S

ervi

ces

(QCF)

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

H

aird

ress

ing/

Bar

ber

ing/H

aird

ress

ing (

Com

bin

ed

Hai

r Typ

es)

(QC

F)

Edex

cel Le

vel 2 N

VQ

Dip

lom

a in

Bea

uty

Ther

apy

– G

ener

al/M

ake-

up

(QCF)

Edex

cel Le

vel 2 N

VQ

Cer

tifica

te in

Nai

l Ser

vice

s (Q

CF)

1

BTEC L

evel

1

Aw

ard/C

ertifica

te/D

iplo

ma

in a

n

Intr

oduct

ion t

o H

air a

nd B

eauty

(Q

CF)

BTEC L

evel

1 C

ertifica

te in

Hairdre

ssin

g S

ervi

ces

(QCF)

Edex

cel Le

vel 1 N

VQ

Cer

tifica

te in

Hai

rdre

ssin

g a

nd B

arber

ing (

QC

F)

Edex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

Edex

cel Le

vel 1 N

VQ

Cer

tifica

te in

Bea

uty

Ther

apy

En

try

BTEC E

ntr

y Le

vel 3

Aw

ard/C

ertifica

te in a

n I

ntr

oduct

ion

to H

air

and B

eauty

(Q

CF)


273

Annexe B: Quality assurance

Key principles of quality assurance

A centre delivering Edexcel qualifications must be an Edexcel recognised centre and must have approval for qualifications that it is offering.

The centre agrees as part of gaining recognition to abide by specific terms and conditions around the effective delivery and quality assurance of assessment; the centre must abide by these conditions throughout the period of delivery.

Edexcel makes available to approved centres a range of materials and opportunities to exemplify the processes required for effective assessment and provide examples of effective standards. Approved centres must use the guidance on assessment to ensure that staff who are delivering Edexcel qualifications are applying consistent standards.

An approved centre must follow agreed protocols for: standardisation of assessors; planning, monitoring and recording of assessment processes; internal verification and recording of internal verification processes; and for dealing with special circumstances, appeals and malpractice.

Quality assurance processes

The approach to quality assured assessment is made through a partnership between a recognised centre and Edexcel. Edexcel is committed to ensuring that it follows best practice and employs appropriate technology to support quality assurance process where practicable. Therefore, the specific arrangements for working with centres will vary. Edexcel seeks to ensure that the quality assurance processes that it uses do not place undue bureaucratic processes on centres and works to support centres in providing robust quality assurance processes.

The learning outcomes and assessment criteria in each unit within this specification set out the standard to be achieved by each learner in order to gain each qualification. Edexcel operates a quality assurance process, which is designed to ensure that these standards are maintained by all assessors and verifiers.

For the purposes of quality assurance all individual qualifications and units are considered as a whole. Centres offering these qualifications must be committed to ensuring the quality of the units and qualifications they offer, through effective standardisation of assessors and internal verification of assessor decisions. Centre quality assurance and assessment processes are monitored by Edexcel.


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The Edexcel quality assurance processes will involve:

gaining centre recognition and qualification approval if a centre is not currently approved to offer Edexcel qualifications

annual visits to centres by Edexcel for quality review and development of overarching processes and quality standards. Quality review and development visits will be conducted by an Edexcel quality development reviewer

annual visits by occupationally competent and qualified Edexcel Standards Verifiers for sampling of internal verification and assessor decisions for the occupational sector

the provision of support, advice and guidance towards the achievement of National Occupational Standards.

Centres are required to declare their commitment to ensuring quality and appropriate opportunities for learners that lead to valid and accurate assessment outcomes. In addition, centres will commit to undertaking defined training and online standardisation activities.


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Annexe C: Centre certification and registration

Edexcel Standards Verifiers will provide support, advice and guidance to centres to achieve Direct Claims Status (DCS). Edexcel will maintain the integrity of Edexcel QCF NVQs through ensuring that the awarding of these qualifications is secure. Where there are quality issues identified in the delivery of programmes, Edexcel will exercise the right to:

direct centres to take actions

limit or suspend certification

suspend registration.

The approach of Edexcel in such circumstances is to work with the centre to overcome the problems identified. If additional training is required, Edexcel will aim to secure the appropriate expertise to provide this.

What are the access arrangements and special considerations for the qualifications in this specification?

Centres are required to recruit learners to Edexcel qualifications with integrity.

Appropriate steps should be taken to assess each applicant’s potential and a professional judgement made about their ability to successfully complete the programme of study and achieve the qualification. This assessment will need to take account of the support available to the learner within the centre during their programme of study and any specific support that might be necessary to allow the learner to access the assessment for the qualification. Centres should consult Edexcel’s policy on learners with particular requirements.

Edexcel’s policy on access arrangements and special considerations for Edexcel qualifications aims to enhance access to the qualifications for learners with disabilities and other difficulties (as defined by the 1995 Disability Discrimination Act and the amendments to the Act) without compromising the assessment of skills, knowledge, understanding or competence. Please refer to Access Arrangements and Special Considerations for BTEC and Edexcel NVQ Qualifications for further details. www.edexcel.com.


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Annexe D: Assessment strategies

Assessment Strategy for Hairdressing NVQs

Key Mandatory Components of the Assessment Strategy

Part 2 sets out the Key Mandatory components of our Assessment Strategy for NVQs and SVQs, which are:

performance in the workplace, the use of realistic working environments, requirements for a realistic working environment and the use of specific simulated activities

Habia's approach to External Quality Control of Assessment

the requirements for the occupational expertise of External Verifiers, Internal Verifiers and Assessors.

Each of the above are expanded upon in more detail below.

Performance in the Workplace and Use of Simulations

The Hairdressing NVQs/SVQs may be assessed in the workplace and/or an approved 'realistic working environment' meeting the criteria set out in Appendix 1A .

Habia wishes to make clear its stance on the use of simulated activities and a realistic working environment. The key criterion for allowing the use of simulated activities in the assessment of performance is the rarity of the opportunity to undertake the activities required by the standard of competence. Examples of these activities include:

– dealing with fire and other emergencies

– dealing with health and safety activities outside or peripheral to normal practices

– client/customer relationships

– contra-indications/contra-actions.

Therefore, a simulated activity is viewed as 'any structured assessment exercise involving a specific task which reproduces real life situations'. In this it is distinct and separate from the use of an approved realistic working environment as the latter allows the candidate to perform an entire occupational role over an extended period of time, in an environment which as closely as possible replicates the working environment and involves real work on real clients drawn from members of the public.

Habia considers evidence generated in a realistic working environment, meeting the criteria set out in Appendix 1A, as acceptable for the purposes of Hairdressing NVQ/SVQ assessment. The use of realistic working environments will be necessary to promote access to assessment for some hairdressing candidates at present.


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Simulated activities may only be used for Habia developed units where indicated in Appendix 1B. An additional, specific dispensation has been given to schemes operating in HM Prison Service whereby use of replica money is allowed within Unit G4 (Fulfil Salon Reception Duties) to prevent barriers to access caused by prison rules on cash usage.

In addition, the Institute of Customer Service has given a special dispensation for the 'imported' Customer Service units listed below to be assessed in a Realistic Working Environment (RWE) conforming to Habia's criteria specified in Appendix 1A:

Unit G17 (ICS Unit 9), Level 2: Give Customers a Positive Impression of Yourself and your Organisation

Unit G19 (ICS Unit 37), Level 2: Support Client Service Improvements

Unit G18 (ICS Unit 10), Level 2: Promote Additional Products or Services to Clients

This dispensation in no way implies that the Customer Service NVQ/SVQ itself can be achieved in an RWE. The dispensation only applies to the three imported units above.

As a matter of policy, Habia will work with industry experts and its Awarding Bodies to develop basic Evidence Requirement Specifications for use where Hairdressing National Occupational Standards are used for NVQ/SVQ purposes.


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Approach to Achieving Greater External Quality Control of Assessment

Our strategy to address the above is as follows:

An overall 100% achievement rate for the entire underpinning knowledge and understanding specification in the National Occupational Standards should be required of each candidate.

Habia requires all Awarding Bodies to develop externally set mandatory question papers to cover critical areas of essential knowledge and understanding within specified units for the Hairdressing Level 1, Hairdressing Level 2 and Hairdressing Level 3 NVQs/SVQs. These units and the critical areas of knowledge have been detailed in Appendix 1C for Hairdressing units.

For the Hairdressing Level 1 NVQ/SVQ, Habia requires all Awarding Bodies to set mandatory question papers to cover the critical areas of essential knowledge and understanding as specified in Appendix 1C. These papers should be designed so they may be administered by written or oral means at the discretion of the assessor.

All mandatory question papers should be internally marked by assessors using answer and/or marking guides supplied by the Awarding Body. A minimum of two different sets of questions and associated answer guides should be provided for all mandatory, designated areas of questioning.

For externally set mandatory question papers, a 70% achievement rate must be attained under formal, 'closed book', assessment conditions to avoid the necessity of a resit of the complete paper. For those achieving 70% or more, questions answered incorrectly may be reassessed by a variety of means (eg oral questioning, a repeat of the written questions, assignments) to ensure 100% achievement on the mandatory areas of questioning for the units being undertaken.

All question and answer sheets must be collected from candidates and securely retained by the centre for internal and external verification purposes. It is expected suitable systems will be in place to prevent copying or plagiarism.

It is anticipated that Awarding Bodies will make suitable alternative arrangements for those with identified special needs which may preclude them from undertaking written assessments (eg candidates who are identified as dyslexic).

It is expected Awarding Bodies will ensure:

the design of testing does not discriminate between those taking full qualifications and individual units

that assessment instruments do not directly or indirectly discriminate against any particular group and ensure equality of opportunity appropriate to employment in the hairdressing and barbering industries

that candidates are not expected to repeat questions on knowledge 'common' to several units

arrangements are in place for testing to be carried out at a time to meet individual needs and rate of progress


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where necessary, suitable arrangements are in place for reassessment of those areas where candidates have been shown to be 'not yet competent'

suitable arrangements are put in place for those with disabilities affecting their reading and writing capabilities.

Assessment of Essential Knowledge and Understanding Items Outside the Specification for Externally Set Mandatory Question Papers

As a 100% achievement rate is required for the entire Knowledge and Understanding specification for each unit for each candidate, other means such as oral questioning and additional portfolio evidence must be used to demonstrate that all remaining items of underpinning knowledge and understanding have been assessed and achieved satisfactorily.

Habia also requires that the Nationally Agreed Maximum Service Times quoted in Appendix 1F are used for assessment purposes for the particular, critical services listed for each level of Hairdressing NVQ/SVQ.

Requirements for the Occupational Expertise of External Verifiers, Internal Verifiers and Assessors

Habia requires that:

In addition to the requirements set out by the Regulatory Bodies, Habia specify the appropriate occupational expertise requirements. These requirements have been detailed in Appendix 1D for Hairdressing. All Habia Awarding Bodies must comply with these requirements when recruiting and selecting external verifiers and implement the requirements within their current external verifier teams. All Habia Awarding Bodies must ensure their Approved Centres comply with these requirements when recruiting and selecting internal verifiers and assessors and implement the requirements with their current internal verifiers and assessors.

It is expected that as part of Awarding Body internal quality assurance processes, the qualifications and occupational expertise requirements of all involved in the assessment and verification process will be regularly monitored and recorded.

Because of the ever changing nature of the industries Habia represents, it is essential that assessors and verifiers keep their technical skills up-to-date and at an occupational level appropriate to the NVQs/SVQs they are assessing or verifying. All assessors and verifiers must be able to demonstrate to their Awarding Body that they engage in appropriate continuing professional development (CPD) activities.

To ensure consistency of approach in this matter across all Awarding Bodies delivering Habia NVQs/SVQs, it is a requirement that all Awarding Bodies implement Habia's minimum requirements for CPD activities and put systems in place to monitor, record and ensure assessor and verifier achievement against these requirements. These appear in Appendix 1E for Hairdressing.


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APPENDICES

Requirements Relating to the Hairdressing NVQs/SVQs

Appendix 1A Hairdressing Realistic Working Environment Requirements

Appendix 1B Summary of Where Simulated Activities May be Used for Assessment of Habia Developed Units

Appendix 1C Areas within the Hairdressing National Occupational Standards for which Mandatory Question Papers must be Developed

Appendix 1D Occupational Expertise Requirements for Hairdressing Assessors and Verifiers

Appendix 1E Requirements for Continuing Professional Development for Assessors and Verifiers of Hairdressing Technical Units

Appendix 1F Nationally Agreed Maximum Service Times for Hairdressing NVQ/SVQ Assessment Purposes


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Appendix 1A Hairdressing Realistic Working Environment Requirements

As the Standards Setting Body for the Hairdressing and Beauty sectors, Habia is responsible for defining what constitutes a ‘Realistic Working Environment’ (RWE). Habia has set down the following criteria for the assessment location. This will ensure that all candidates are being assessed against the National Occupational Standards in a realistic working environment when not in an actual, commercial workplace.

The following criteria must be included as part of centre approval and must be confirmed as being met during the first external verification visit. The criteria must then continue to be met on every subsequent visit. This will ensure that candidates are able to meet commercial needs in the workplace.

1 Assessment centres must develop realistic management procedures that incorporate a ‘salon image*’ and sales and marketing policy to attract the type and number of clients needed to ensure that the requirements of the National Occupational Standards can be achieved.

2 All assessments must be carried out under realistic commercial pressures and on paying clients and not other candidates within the same group. Clients should vary in age and hair condition so that the requirements of the National Occupational Standards can be achieved.

3 All services that are carried out should be completed in a commercially acceptable timescale. Maximum service times for particular, critical services have been developed by Habia for each Hairdressing NVQ/SVQ and are detailed in Appendix 1F. These times should be used for assessment purposes.

4 Candidates must be able to achieve a realistic volume of work.

5 The space per working area conforms to health and safety legislation and commercial practice.

6 The range of services, professional products, tools, materials and equipment must be up-to-date and available for use. They must enable candidates to meet the requirements of the National Occupational Standards.

7 A reception area where clients are greeted and general enquiries and appointments can be made by telephone, or in person, must be available. The reception area must also include a payment facility.

8 A retail facility must be provided with products that relate to the clients’ needs and the services offered.

9 The RWE must take full account of any bye-laws, legislation or local authority requirements that have been set down in relation to the type of work that is being carried out there.


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10 Candidates must work in a professional manner taking into account establishment requirements such as:

i appearance and dress code

ii personal conduct

iii hygiene

iv reliability

v punctuality.

11 Candidates are given workplace responsibilities to enable them to meet the requirements of the National Occupational Standards.

* The use of the word ‘salon’ is not intended to deny access to the hairdressing qualification if you deliver hairdressing services in other locations (eg hospitals, care centres etc.). It refers to any place where professional hairdressing services are carried out. However, the location must meet health and safety requirements for hairdressing.


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Appendix 1B Summary of where Simulated Activities May Be Used for Assessment of Habia Developed Units

Simulated activities may be used for the following, if naturally occurring performance evidence is not available:

Level 2 Unit G4: Fulfil Salon Reception Duties, Outcome 4

‘Methods of Payment’ Range Variables: ‘cash equivalent’, ‘cheque’ and ‘payment card’ methods of payment.

‘Payment Discrepancies’ Range variables.

A special dispensation will continue to exist which allows the use of artificial money in HM Prisons.


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Appendix 1C Areas Within The Hairdressing And Barbering National Occupational Standards For Which Mandatory Written Question Papers Must Be Developed

As a minimum requirement, Awarding Bodies are required to develop appropriate question papers to cover the areas of Essential Knowledge and Understanding listed below. For Hairdressing and Barbering Level 1, these papers should be deliverable in either written or oral formats at the discretion of the assessor. Appropriate written question papers must be available for Hairdressing NVQs/SVQs at Levels 2 and 3.

Hairdressing Level 2: Areas of Knowledge Within Hairdressing Units Requiring Mandatory Written Questions

Unit Title Area of Knowledge

Unit G7: Advise and Consult with Clients

why it is important to identify factors that may limit or affect services and products which can be used

how lifestyle; adverse hair, skin and scalp conditions; incompatibility of previous services and products used, limit or affect the services and products that can be offered to clients

the indications of suspected infections and infestations and disorders visible to the naked eye

how and when tests are carried out on hair

the importance of carrying out tests and the potential consequences of failing to do so

the basic structure of hair and skin

the growth cycle of hair

the characteristics of different hair types and textures

the general factors that contribute to healthy hair (eg health, environment, chemicals)

the likely causes of adverse hair and scalp conditions visible to the naked eye


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Unit GH8: Shampoo, Condition and Treat the Hair and Scalp

what is contact dermatitis and how to avoid contracting it whilst carrying out shampooing and conditioning services

the direction in which the hair cuticle lies and its importance when disentangling wet hair

how to identify hair and scalp conditions and their causes (ie chemically damaged hair, heat damaged hair, environmentally damaged hair, dandruff affected scalp, oily scalp, dry scalp, product build up on hair and scalp)

how shampoo and water act together to cleanse the hair

how the pH value of the products used affects the current state of the hair

the effects of water temperature on the scalp and structure of the hair

how the ‘build up’ of products can affect the hair, scalp and the effectiveness of other services

how the formulations of shampoos and conditioning products vary to suit different hair conditions

how heat affects the hair during the conditioning treatment

how shampoos and conditioning products affect the hair and scalp

the purpose and benefits of scalp massage

when and how to use shampoos and conditioning products to treat the hair and scalp conditions in the range

what may happen if the incorrect shampooing and conditioning products are used

when and how rotary and effleurage massage techniques should be used when shampooing different lengths and densities of hair


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when and how effleurage and petrissage massage techniques should be used when conditioning different lengths and densities of hair

Unit GH9: Change Hair Colour

what is contact dermatitis and how to avoid contracting it whilst carrying out colouring services

why it is important to use personal protective equipment

the dangers associated with the inhalation of powder lighteners

the legal significance of client questioning and the recording of the client's responses to questioning

the types and purposes of tests

the importance of following manufacturers’ instructions for skin testing

when and how tests should be carried out and the expected results

how the results of tests can influence the colouring and lightening service

potential consequences of failing to carry out tests

the courses of action to take in the event of adverse reactions to tests (eg what type of reactions you must report to other, more senior people)

why it is important to record test results

the principles of colour selection, including the International Colour Chart (ICC)

how the natural pigment within hair affects the choice of colour and colouring products and the possible need to pre-lighten

the effect of different colouring and lightening products on the hair structure

how the different strengths of hydrogen peroxide influence colouring and lightening

how porosity levels can affect the choice and application of products and the results of the colouring process


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how the factors in the range can affect your choice of colouring and lightening products and application techniques

effects of temperature on the application and development of colouring and lightening products

how to dilute hydrogen peroxide to form different strengths of solutions

the importance of restoring the hair’s pH balance after the colouring and lightening process

why it is important to avoid disturbing areas still processing when removing products from developed areas

why it is important to emulsify colour prior to removal

why it is important to leave the hair and scalp free of colouring and lightening products.

how and why the contra-indications in the range can affect the delivery of colouring services to clients

when to use the different types of lighteners and toners available

the types and causes of colouring and lightening problems that may occur during processing (eg skin staining, deterioration of hair condition and product seepage)

ways of resolving simple colouring and lightening problems that may occur during processing

the potential risks of using lightening products on previously chemically treated hair

Unit GH10: Style and Finish Hair

the effects of humidity on hair

the physical effects of the blow drying, finger drying and heated styling processes on the hair structure

how the incorrect application of heat can affect the hair and scalp

why hair should be allowed to cool prior to finishing

why hair should be kept damp during the blow drying and finger drying processes

how heat protectors act to protect the hair


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Unit GH11: Set and Dress Hair


the physical effects of setting on the hair structure


why hair should be allowed to cool prior to dressing

why hair should be kept damp during the setting process


Unit GH13: Plait and Twist Hair

the importance of sectioning hair accurately when plaiting and twisting

the potential consequences of excessive tension on the hair

what is traction alopecia

how to identify the signs of traction alopecia

the physical effects on the hair structure of plaiting and twisting

Unit GH14: Perm and Neutralise Hair

what is contact dermatitis and how to avoid contracting it whilst carrying out perming services




how the results of tests can influence the perming service

potential consequences of failing to test

the courses of action to take in the event of adverse reactions to tests


the effects of perm lotions and neutralisers on the hair structure

how temperature affects the perming process


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the importance of accurate timing and thorough rinsing of products

the importance and effects of restoring the hair’s pH balance after the perming and neutralising process

the importance of considering water temperature during the neutralising process

how the factors in the range can affect your choice of perming and neutralising products

how and why the contra-indications in the range can affect the delivery of perming services

when and why it is important to use pre-perm treatments

the different types and uses of available perm lotions and neutralisers

the types and uses of post-perm conditioners

when to use the types of sectioning techniques listed in the range and why

the factors that influence the use of different sized perm rods

method of checking curl development

methods of application of perming lotions and neutralising agents

types and causes of problems that can occur during the perming and neutralising processes

methods of resolving perming problems.

Unit GH15: Attach Hair to Enhance a Style

what is contact dermatitis and how to avoid contracting it whilst carrying out hair attachment services


the importance of questioning clients to establish any contra-indications to hairdressing services

why it is important to record client responses to questioning

the legal significance of client questioning and of recording the client’s responses



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how the results of tests can influence all aspects of the service




the factors that must be taken into consideration prior to attaching pieces of hair (eg hair density, hair, scalp and skin disorders, etc)

the average rate of hair growth



how the contra-indications in the range can affect the provision of the service (eg hair loss and excessive thinning, eczema, psoriasis, allergies etc)

why it is important to maintain a correct and even tension when attaching hair

how the attachment systems in the range secure added hair into the client’s hair

the advantages and disadvantages of the methods of attachment in the range


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Appendix 1D Occupational Expertise Requirements For Hairdressing Assessors And Verifiers

1 Introduction

1.1 As the Standards Setting Body for the hair and beauty sectors, Habia is responsible for defining the occupational expertise requirements for assessors and verifiers in consultation with employers, centres and Awarding Bodies. The assessor and verifier occupational expertise requirements for the Hairdressing NVQs and SVQs are shown below.

1.2 Please note that these requirements will take effect from July 2009 and will apply to all assessors and verifiers.

2 Assessors

2.1 From 1 July 2009 all new assessors must:

2.1.1 hold EITHER the Level 2 and Level 3 Hairdressing NVQs/SVQs or equivalent* plus sufficient relevant post qualification industrial experience that is current and appropriate to the unit(s) of the NVQ/SVQ they are intending to assess

OR

substantial operational experience** that is current and appropriate to the unit(s) of NVQ/SVQ they are intending to assess

2.1.2 hold Units D32 and D33** to assess the complete Hairdressing NVQs/SVQs. (Those work based assessors only required to make and record observations may hold just D32)

OR

hold or be working towards Unit A1** if carrying out all forms of assessment

OR

hold or be working towards Unit A2 if only carrying out observations in the workplace.

2.2 From 1 September 2002 all existing assessors (as defined

in 2.1 above) holding just the Level 2 Hairdressing NVQ/SVQ will only be able to assess Level 2 Hairdressing. They will not be eligible for internal verifier or external verifier roles.

3 Internal verifiers

3.1 From 1 July 2009 all internal verifiers must:

3.1.1 hold EITHER the Level 2 and Level 3 Hairdressing NVQs/SVQs or equivalent* plus sufficient relevant post qualification industrial experience that is current and appropriate to the unit(s) of NVQ/SVQ they are intending to internally verify


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OR

substantial operational experience** that is current and appropriate to the unit(s) of NVQ/SVQ they are intending to internally verify and

3.1.2 hold Unit A1 or Units D32 and D33 ** and

3.1.3 hold Unit D34 or hold or be working towards V1

3.1.4 have a sufficient experience of assessing Hairdressing NVQs/SVQs.

4 External verifiers

4.1 From 1 July 2009 all external verifiers must:

4.1.1 hold EITHER the Level 2 and Level 3 Hairdressing NVQs/SVQs or equivalent *plus sufficient relevant post qualification industrial experience that is current and appropriate to the unit(s) of NVQ/SVQ they are intending to externally verify

OR

substantial operational experience** that is current and appropriate to the unit(s) of NVQ/SVQ they are intending to externally verify and

4.1.2 hold Unit A1 or Units D32 and D33** and

4.1.3 hold D35 or hold or be working towards Unit V2 and are strongly advised to hold Unit V1 or D34

4.1.4 have sufficient experience assessing and/or internally verifying Hairdressing and/or Barbering NVQs/SVQs.

5 Assessors and verifiers for non-technical hairdressing units who are not hairdressers

5.1 There are several units in the NVQs/SVQs that cover generic skills, assessed in a hairdressing or barbering context. Some centres use assessors and verifiers from other occupations to assess and verify these.

5.2 ENTO Unit A, ICS Unit 1, Level 2, ICS Unit 5, Level 2 and ICS Unit 7, Level 2 units imported into the Habia standards: Assessors of these units must meet the requirements laid down by these Standards Setting Bodies in their own Assessment Strategies.

5.3 Non-technical hairdressing Habia units: the same criteria as for assessors and internal verifiers who are hairdressers and/or barbers will apply, inserting the relevant NVQ/SVQ or equivalent qualification or experience and the relevant occupational area. This does not apply to external verifiers who will always be hairdressers and/or barbers for the Habia units. For the sake of clarification, technical hairdressing units cannot be internally verified by a non-hairdresser/non-barber.


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i Occupational expertise requirements for assessors who are not hairdressers

Non-Hairdressing Assessors must have the relevant Level 2 and Level 3 NVQs/SVQs plus sufficient relevant industrial experience or substantial operational experience that is current and appropriate to the level(s) of NVQ/SVQ units they are intending to assess. Where individuals have qualifications other than the relevant NVQs/SVQs, they or their centre should contact their Awarding Body to determine the acceptability of these qualifications. Assessors will only be able to assess those units in which they have formally demonstrated their competence or have shown evidence of operational experience.

For NVQs, QCA requires that assessors hold Unit A1 or A2 (if just recording observations)

OR

Unit D32 and/or Unit D33. New assessors must have a clear action plan for achieving Unit A1 and/or Unit A2 within eighteen months of beginning assessment duties. Assessment decisions by assessors who are still working towards certification must be supported by an assessor or verifier who has gained certification. This can be achieved by checking a sample of assessment decisions.

For SVQs, SQA requires that assessors be occupationally competent and must hold Units A1and/or A2**

OR

hold D32 and/or D33.

Please note that Habia generally requires assessors hold or are working towards Unit A1 OR hold D32 and D33. In addition, in this case where the assessor does not have a hairdressing background, then she/he must have obtained a working knowledge of the hairdressing industry as the context for assessment, through briefing or induction, or ideally through a period of experience in a salon.

ii Occupational expertise requirements for internal verifiers who are not hairdressers

Non-Hairdressing internal verifiers must have the relevant Level 2 and Level 3 NVQs/SVQs plus sufficient relevant industrial experience

OR

substantial operational experience that is current and appropriate to the level(s) of NVQ/SVQ units they are intending to internally verify. Where individuals have qualifications other than the relevant NVQs/SVQs, they or their centre should contact their Awarding Body to determine the acceptability of these qualifications. They must also have sufficient experience of assessing the relevant NVQs/SVQs or relevant units.

For NVQs, QCA requires that internal verifiers hold Unit V1 or D34 and, it is recommended, also hold Unit A1 or D32 and D33. New internal verifiers must have a clear action plan for achieving Unit V1 within 18 months of beginning internal verification. Without an appropriately qualified internal verifier, the centre must understand that it cannot submit claims for certification to the Awarding Body.


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For SVQs, SQA requires that internal verifiers be occupationally competent and must hold or be working towards Unit V1 or hold or be working towards D34. Unit A1 or D33 are also desirable.**

Please note that Habia requires all internal verifiers to hold Unit A1 or D32 and D33** and hold D34 or hold or are working towards Unit V1. In addition, in this case where the internal verifier does not have a hairdressing background, then she/he must have obtained a working knowledge of the hairdressing industry as the context for assessment, through briefing or induction, or ideally through a period of experience in a salon.

In this case, where assessors and/or internal verifiers do not have a hairdressing and/or barbering background, then a period of experience in a salon or attending hairdressing specific event(s) relevant to the units being assessed or verified will help them become more familiar with the requirements of the hairdressing industry.

* Where individuals have qualifications other than the Hairdressing NVQs/SVQs, they or their centre should contact their Awarding Body to determine the acceptability of these qualifications. Assessors will only be able to assess those units in which they have formally demonstrated their competence or have shown evidence of operational experience.

** Substantial operational experience means substantial hands on work served within the hairdressing industry. This can include time in any role in the hairdressing industry, for example as a stylist, technician, trainer, lecturer, assessor, verifier or salon manager/owner.


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Appendix 1E Requirements for Continuing Professional Development for Assessors and Verifiers of Hairdressing Technical Units

From 1 September 2001, as a condition of centre approval and continuing centre approval, centres were required to establish an ongoing, fully resourced Staff Development Plan, capable of supporting the Habia CPD requirement. (Preferably, such a Staff Development Plan should link to IIP or other formally recognised quality assurance systems.)

Assessors and verifiers must be able to demonstrate to the Awarding Body how they keep their hairdressing technical skills and knowledge up-to-date and to the occupational level which they are assessing and/or verifying. Continuing Professional Development (CPD) must take place throughout the careers of assessors and verifiers.

This must include the completion of a minimum number of hours’ CPD in each 12 month period using activities approved for CPD (see below).

The minimum, annual CPD requirement for assessors and verifiers is as follows:

A total, minimum requirement for 30 hours’ CPD per annum which does not have to be consecutive.

The CPD requirement must be carried out on one or a combination of the types of activities listed below. No activity will carry a 'double hours' allowance.

'Hands on' delivery of hairdressing services to fee paying clients in a commercial salon that can be shown to develop individual skill and knowledge levels

Undertaking technical hairdressing and/or barbering training that develops new and/or updates existing skills and/or knowledge levels

Further hairdressing qualification work.

The following activities will not count towards CPD:

reading the trade press and books

listening to tapes and watching videos.

(However, the above are recommended for background knowledge to support CPD but are not approved for inclusion in the CPD hours requirement.)

Individuals must provide relevant and suitable evidence that CPD has taken place within each 12-month period to be measured from 1 September – 31 August.


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Explanatory notes:

i Technical hairdressing training – external and internal workshops and training sessions are eligible.

ii Commercial salon – this is defined as a salon where the majority of stylists are already qualified and the main function of the salon is not training and assessment. If a training salon in a centre is closed and reopened as a commercial salon eg during holiday periods, then this is an acceptable location for CPD to be undertaken. If there is any doubt as to the acceptability of the arrangement, guidance should be sought from Habia.

iii Hairdressing qualification work – the aim of this option is to encourage assessors and verifiers to gain new skills eg African Caribbean hairdressing techniques or barbering or to update current ones eg by offering latest fashion styles for assessment against a range statement. Work undertaken for this option must lead to a formally assessed and accredited qualification or unit of an NVQ/SVQ.

A nominal 30 hours has been allocated to the achievement of any hairdressing unit qualification in any one CPD year. The same unit should not be taken twice during the life time of any particular NVQ/SVQ or repeated within any five year period.

Other activities may be acceptable for CPD for which prior approval should be gained from Habia.

Calculating CPD hours

a CPD for existing assessors and verifiers is measured within each 12–month period, taken from 1 September – 31 August each year.

b CPD hours for new assessors and verifiers shall be measured from the date their duties commence.

c Assessors and verifiers who take leave from assessment or verification duties during any 12 month period will be able to collect CPD pro rata.

d The CPD hours for part time assessors and verifiers will be calculated pro rata based on a nominal 37 hour week. However, a minimum of five hours CPD in any 12 month period must be carried out by all part time assessors and verifiers.

For example, an assessor contracted for 7 hours/week: 7 37 x 100 = approx. 20% of a full time assessor. 20% x 30 hours = 6 hours CPD in any 12 month period.

e A nominal time of 30 hours per NVQ/SVQ unit achieved has been set, regardless of the unit.

f If you are an assessor and a verifier, you only have to do the minimum of 30 hours’ CPD, not 60 hours.

g All external verifiers must complete a minimum of 30 hours’ CPD per annum regardless of actual hours worked as an external verifier.


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Appendix 1F Nationally Agreed Maximum Service Times for Hairdressing NVQ/SVQ Assessment Purposes

The 2003 revised National Occupational Standards (NOS) require that technical services are carried out 'in a commercially viable time'. To ensure consistent NVQ/SVQ assessment practices, Habia has developed a nationally agreed set of maximum service times for certain, critical services for each level of NVQ/SVQ. These times are shown below.

Range of Service Times for Level 2 Hairdressing Services

The maximum service times quoted below have been developed for NVQ/SVQ assessment purposes.

Please note that the type, depth and breadth of services listed are those described in the Level 2 Hairdressing standards only.

Service Minutes (Maximum)

1 Shampoo, condition and/or treat hair – above shoulders (excluding development time)

10

2 Shampoo, condition and/or treat hair – below shoulders (excluding development time)

15

3 Set and dress hair – above shoulder (excluding drying) 35

4 Set and dress hair – below shoulder (excluding drying) 45

5 Blow dry and finish – above shoulders 35

6 Blow dry and finish – below shoulders 45

7 Cut hair only 45

8 Mix and apply colour – re-growth, permanent colour 25

9 Pulled through highlights/lowlights (including preparation and application) – full head

35

10 Pulled through highlights/lowlights (including preparation and application) – at least 20% of the head

15

11 Woven highlights/lowlights (including preparation and application) – full head

75

12 French plait, fishtail plait 30

13 Twists and/or cornrows to cover 50% of the head 45

14 Perm (winding only) 45


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Assessment Strategy for Hairdressing – African Hair Type NVQs





the requirements for the occupational expertise of external verifiers, internal verifiers and assessors.

Each of the above are expanded in more detail below.


The Hairdressing African Type Hair NVQs/SVQs may be assessed in the workplace and or an approved 'realistic working environment' meeting the criteria set out in Appendix 1A.






Therefore, a simulated activity is viewed as 'any structured assessment exercise involving a specific task which reproduces real life situations'. In this it is distinct and separate from the use of an approved realistic working environment as the latter allows the candidate to perform an entire occupational role over an extended period of time, in an environment which as closely as possible replicates the working environment, and involves real work on real clients drawn from members of the public.

Habia considers evidence generated in a realistic working environment meeting the criteria set out in Appendix 1A, as acceptable for the purposes of Hairdressing African Type Hair NVQ/SVQ assessment. The use of realistic working environments will be necessary to promote access to assessment for some Hairdressing African Type Hair candidates at present.

Simulated activities may only be used for Habia developed units where indicated in Appendix 1B. An additional, specific dispensation has been given to schemes operating in HM Prison Service whereby use of replica money is allowed within Unit G4 (Fulfil salon reception duties) to prevent barriers to access caused by prison rules on cash usage.


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In addition, the Institute of Customer Service has given a special dispensation for the 'imported' Customer Service units listed below to be assessed in a Realistic Working Environment (RWE) conforming to Habia's criteria specified in Appendix 1A:

Unit 9 (2006): Give Customers a Positive Impression of Yourself and your Organisation

Unit 10 (2006): Promote Additional Products or Services to Customers

Unit 37 (2006): Support Customer Service Improvements


As a matter of policy, Habia will work with industry experts and its Awarding Bodies to develop basic Evidence Requirement Specifications for use where Hairdressing African Type Hair National Occupational Standards are used for NVQ/SVQ purposes.




Habia requires all Awarding Bodies to develop externally set mandatory question papers to cover critical areas of essential knowledge and understanding within specified units for the Hairdressing African Type Hair Level 1, Hairdressing African Type Hair Level 2, Hairdressing African Type Hair Level 3 NVQs/SVQs. These units and the critical areas of knowledge have been detailed in Appendix 1C for African type hair hairdressing units.

For the Hairdressing African Type Hair Level 1 NVQ/SVQ, Habia requires all Awarding Bodies to set mandatory question papers to cover the critical areas of essential knowledge and understanding as specified in Appendix 1C. These papers should be designed so they may be administered by written or oral means at the discretion of the assessor.

All mandatory question papers should be internally marked by assessors using answer and or marking guides supplied by the Awarding Body. A minimum of two different sets of questions and associated answer guides should be provided for all mandatory, designated areas of questioning.

For externally set mandatory question papers, a 70% achievement rate must be attained under formal, 'closed book' assessment conditions to avoid the necessity of a re-sit of the complete paper. For those achieving 70% or more, questions answered incorrectly may be addressed by a variety of means (eg, 1:1 between tutor and learner, oral questioning, a repeat of the written questions, assignments) to ensure critical areas of missing knowledge are not left unaddressed. A record of this activity must be made to satisfy the audit requirements of the Regulatory Bodies.

All question and answer sheets must be collected from candidates and securely retained by the centre for internal and external verification


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purposes. It is expected suitable systems will be in place to prevent copying or plagiarism.

It is anticipated that Awarding Bodies will make suitable alternative arrangements for those with identified special needs which may preclude them from undertaking written assessments (eg, candidates who are identified as dyslexic).



that assessment instruments do not directly or indirectly discriminate against any particular group and ensure equality of opportunity appropriate to employment in the African type hair hairdressing industries



where necessary, suitable arrangements are in place for reassessment of those areas where candidates have been shown to be 'not yet competent'.




Habia also requires that the Nationally Agreed Maximum Service Times quoted in Appendix 1F are used for assessment purposes for the particular, critical services listed for each level of Hairdressing African Type Hair NVQs/SVQs.



In addition to the requirements set out by the Regulatory Bodies, Habia specify the appropriate occupational expertise requirements. These requirements have been detailed in Appendix 1D for Hairdressing African Type Hair. All Habia Awarding Bodies must comply with these requirements when recruiting and selecting external verifiers and implement the requirements within their current external verifier teams. All Habia Awarding Bodies must ensure their Approved Centres comply with these requirements when recruiting and selecting internal verifiers and assessors


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and implement the requirements with their current internal verifiers and assessors.



To ensure consistency of approach on this matter across all Awarding Bodies delivering Habia NVQs/SVQs, it is a requirement that all Awarding Bodies implement Habia's minimum requirements for CPD activities and put systems in place to monitor, record and ensure assessor and verifier achievement against these requirements. These appear in Appendix 1E for Hairdressing African Type Hair.


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APPENDICES

Requirements Relating to Hairdressing African Type Hair NVQs/SVQs

Appendix 1A Hairdressing African Type Hair Realistic Working Environment Requirements

Appendix 1B Summary of Where Simulated Activities May be Used for Assessment of Habia Developed Units

Appendix 1C Areas within the National Occupational Standards Hairdressing African Type Hair for Which Mandatory Question Papers Must Be Developed

Appendix 1D Occupational Expertise Requirements for Hairdressing African Type Hair Assessors and Verifiers

Appendix 1E Requirements for Continuing Professional Development for Assessors and Verifiers of Hairdressing African Type Hair Technical Units

Appendix 1F Nationally Agreed Maximum Service Times for Hairdressing African Type Hair NVQ/SVQ Assessment Purposes


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Appendix 1A Hairdressing African Type Hair Realistic Working Environment Requirements

As the Standards Setting Body for the hair and beauty sectors, the Hairdressing And Beauty Industry Authority (Habia) is responsible for defining what constitutes a ‘Realistic Working Environment’ (RWE). Habia has set down the following criteria for the assessment location. This will ensure that all candidates are being assessed against the National Occupational Standards in a realistic working environment when not in an actual, commercial workplace.


1 Assessment centres must develop realistic management procedures that incorporate a ‘salon image*’ and sales and marketing policy to attract the type and number of clients needed to ensure that the requirements of the National Occupational Standards can be achieved.






7 A reception area where clients are greeted and general enquiries and appointments can be made by telephone or in person must be available. The reception area must also include a payment facility.



10 Candidates must work in a professional manner taking into account establishment requirements such as: i appearance and dress code ii personal conduct iii hygiene iv reliability


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v punctuality. 11 Candidates are given workplace responsibilities to enable them to meet

the requirements of the National Occupational Standards.

* The use of the word ‘salon’ is not intended to deny access to the hairdressing qualification if you deliver hairdressing services in other locations (eg, hospitals, care centres etc.). It refers to any place where professional hairdressing services are carried out. However, the location must meet health and safety requirements for hairdressing.


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Appendix 1B Summary of Where Simulated Activities May Be Used for Assessment Of Habia Developed Units







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Appendix 1C Areas Within the New National Occupational Standards for Hairdressing African Type Hair For Which Mandatory Written Question Papers Must Be Developed

As a minimum requirement, Awarding Bodies are required to develop appropriate question papers to cover the areas of Essential Knowledge and Understanding listed below. For Hairdressing African Type Hair NVQ/SVQ Level 1, these papers should be deliverable in either written or oral formats at the discretion of the assessor. Appropriate written question papers must be available for Hairdressing African Type Hair NVQs/SVQs at Level 2 and 3.

NOTE: Those units applicable to African Type Hair contained within the current Hairdressing Level 1, 2 and 3 qualifications are shown within the general Hairdressing Strategy document.

Hairdressing African Type Hair Level 2: Areas of Knowledge Within Hairdressing Units Requiring Mandatory Written Questions


G15: Advise and Consult with Clients with African Type Hair








the characteristics and structure of the different types and textures of African hair

the general factors that contribute to healthy hair (eg, health, environment, chemicals)



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AH6: Shampoo and Treat Hair and Scalp for African Type Hair

what is contact dermatitis and how to avoid contracting it whilst carrying out hairdressing services






how the formulations of shampoos, conditioners and treatments vary to suit different hair conditions

when and how to use shampoos, conditioning and treatment products to treat the hair and scalp conditions in the range

what may happen if the incorrect shampooing and treatment product is used

when and how rotary, effleurage and friction massage techniques should be used when shampooing different lengths and densities of hair

when and how effleurage and petrissage massage techniques should be used when conditioning and treating different lengths and densities of hair

the importance of de-tangling the hair from point to root

how to identify scalp conditions and their cause (ie dandruff affected, product build-up, traction alopecia, psoriasis)


how the conditioning treatments in the range affect the structure of the hair


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the different coil patterns of African type hair and how this affects how the hair is handled and worked upon during shampooing and treatment processes

the circumstances when hair should not be combed through after shampooing and conditioning treatments

AH7 Style and Finish African Type Hair


the physical effects of the blow drying and thermal styling processes on the hair structure



why hair should be kept moist during the blow drying process

why white hair needs to be treated differently when thermal styling

why it is important to continually check the temperature of thermal equipment

AH10 Relax Hair the importance of questioning clients to establish any contra-indications to perming and relaxing services


the legal significance of client questioning and the recording of client’s responses to questioning

the importance of conducting a thorough analysis



how the results of tests can influence the relaxing service


the courses of action to take in the event of adverse reactions to tests (eg. the types of reactions you need to report to another, more senior person)


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the effects and potential effects of relaxing products on the hair structure

the effect of relaxer pre-treatments on the hair structure and why they should be used

the effect of post-treatments on the hair structure and why they should be used

the effect of relaxers on white hair

the active ingredients in relaxing products

the pH value of relaxing products

the importance and effects of restoring the hair’s pH balance after the relaxing process

the effects and possible effects of temperature on relaxing products

the difference between sodium and non-sodium relaxing products

why accurate timing and thorough rinsing of products is necessary

how to recognise Trichorrhexis Nodosa and how to deal with this condition

how the factors in the range can affect your choice of relaxing products

how the contra-indications in the range can effect the delivery of the relaxing service to clients

the effect of overlapping products on to previously chemically treated hair

the importance of not shampooing the hair 48 hours prior to relaxing

the difference between African and Caucasian hair type structures

the factors that should be considered when selecting sodium or non-sodium relaxing products

the different types and strengths of available relaxers and when to use them

how to use scalp protectors and why they are important

how to deal with scalp irritation during the relaxing and texturising process

AH17 Attach Hair to the importance of questioning clients to


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Enhance a Style establish any contra-indications to hairdressing services


the legal significance of client questioning and of recording the client’s responses

the factors that must be taken in consideration prior to attaching pieces of hair (eg., hair density, hair and skin disorders, etc.)




the potential effects on the client’s hair of wearing additional hair over a long period of time

how the contra-indications in the range can affect the attachment of hair services

how the attachment techniques in the range secure added hair into the client’s hair

the advantages and disadvantages of the methods of attachment in the range

why it is important to maintain a correct and even tension when attaching hair

AH18 Perm African Type Hair

the importance of questioning clients to establish any contra-indications to perming and relaxing services



the importance of conducting a thorough analysis





the courses of action to take in the event of


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adverse reactions to tests (eg. the types of reactions you need to report to another, more senior person)

why it is important to records test results

the effects of chemical re-arrangers, perm lotions and neutralisers on the hair structure

the active ingredients in perming and neutralising products

why and when chemical re-arranging of hair structure is necessary



the importance and effects of restoring the hair’s pH balance after the perming and neutralising processes

the importance of considering water temperature during the rinsing process



the effect of hydrogen peroxide based neutralisers on dark hair

the effect of overlapping products on to previously chemically treated hair

why previously relaxed hair should not be permed

how and why the contra-indications in the range can affect the delivery of perming services to clients

the difference between African and Caucasian hair type structures

when and why it is important to use pre and or post-perm treatments

the factors that influence the use of different sized perm implements


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Appendix 1D Occupational Expertise Requirements for Hairdressing African Type Hair Assessors and Verifiers

1 Introduction

1.1 As the Standards Setting Body for the hair and beauty sectors, the Hairdressing And Beauty Industry Authority (Habia) is responsible for defining the occupational expertise requirements for assessors and verifiers in consultation with employers, centres and Awarding Bodies. The assessor and verifier occupational expertise requirements for the Hairdressing African Type Hair NVQs and SVQs are shown below.

1.2 Please note that these requirements will take effect from 1 September 2007 and will apply to all assessors and verifiers.

2 Assessors

2.1 From 1 September, 2007, all new assessors must:

2.1.1 hold EITHER the Level 2 and Level 3 Hairdressing NVQs/SVQs or equivalent* plus sufficient relevant post qualification industrial experience that is current and appropriate to the unit(s) of the NVQ/SVQ they are intending to assess.

OR

substantial operational experience that is current and appropriate to the unit(s) of NVQ/SVQ they are intending to assess.

2.1.2 Hold or be working towards unit A1 if carrying out all forms of assessment

OR

Units D32 and D33 to assess the complete hairdressing NVQ/SVQ’s (those worked based assessors only required to make and record observations may hold just D32.

OR

Hold or be working towards unit A2 if only carrying out observations in the workplace.

3 Internal Verifiers

From 1 September, 2007, all existing assessors holding just the Level 2 Hairdressing NVQ/SVQ will not be eligible for internal verifier or external verifier roles.

3.1 From 1 September, 2007, all internal verifiers must:

3.1.1 hold EITHER the Level 2 and Level 3 Hairdressing NVQs/SVQs or equivalent* plus sufficient relevant post qualification industrial experience.

OR


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substantial operational experience** that is current and appropriate to the level(s) of NVQ/SVQ they are intending to internally verify, and

3.1.2 hold Unit A1 or Units D32 and D33 and

3.1.3 hold D34 or hold or be working towards Unit V1

3.1.4 have sufficient experience of assessing Hairdressing NVQs/SVQs.


4.1 From 1 September, 2007, all external verifiers must:

4.1.1 hold EITHER the Level 2 and Level 3 Hairdressing NVQs/SVQs or equivalent *plus sufficient relevant post qualification industrial experience.

OR

substantial operational experience** that is current and appropriate to the level(s) of NVQ/SVQ they are intending to externally verify, and


4.1.3 hold D35 or hold or be working towards Unit V2, and are strongly advised to hold Unit V1 or D34

4.1.4 have sufficient experience assessing and/or internally verifying Hairdressing NVQs/SVQs.


5.1 There are several units in the NVQs/SVQs that cover generic skills, assessed in a hairdressing context. Some centres use assessors and verifiers from other occupations to assess and verify these.

5.2 ENTO Unit A, ICS Units 9, 10 and 37 are imported into the Habia standards: Assessors of these units must meet the requirements laid down by these Standards Setting Bodies in their own Assessment Strategies.

5.3 Non-technical Hairdressing African Type Hair Habia units: the same criteria as for assessors and internal verifiers who are hairdressers and/or barbers will apply, inserting the relevant NVQ/SVQ or equivalent qualification or experience and the relevant occupational area. This does not apply to external verifiers who will always be hairdressers and/or barbers for the Habia units. For the sake of clarification, technical Hairdressing African Type Hair units cannot be internally verified by a non-hairdresser/non-barber.

i Occupational expertise requirements for assessors who are not hairdressers.

Non-Hairdressing assessors must have the relevant Level 2 and Level 3 NVQs/SVQs plus sufficient relevant industrial experience or substantial operational experience that is current and appropriate to the level(s) of NVQ/SVQ units they are intending to assess. Where individuals have qualifications other than the relevant NVQs/SVQs, they or their centre should contact their Awarding Body to determine the acceptability of


315

these qualifications. Assessors will only be able to assess those units in which they have formally demonstrated their competence or have shown evidence of operational experience.


OR

Unit D32 and/or unit D33. New assessors must have a clear action plan for achieving Unit A1 and/or Unit A2 within 18 months of beginning assessment duties. Assessment decisions by assessors who are still working towards certification must be supported by an assessor or verifier who has gained certification. This can be achieved by checking a sample of assessment decisions.

For SVQs, SQA requires that assessors be occupationally competent and must hold Units A1and/or A2, or be working towards them

OR

hold or be working towards D32 and/or D33.

Please note that Habia generally requires assessors hold or are working towards Unit A1

OR

hold D32 and D33. In addition, in this case where the assessor does not have a hairdressing background, then she/he must have obtained a working knowledge of the hairdressing industry as the context for assessment, through briefing or induction, or ideally through a period of experience in a salon.

ii Occupational expertise requirements for internal verifiers who are not hairdressers

Non-Hairdressing internal verifiers must have the relevant Level 2 and Level 3 NVQs/SVQs plus sufficient relevant industrial experience or substantial operational experience that is current and appropriate to the level(s) of NVQ/SVQ units they are intending to internally verify. Where individuals have qualifications other than the relevant NVQs/SVQs, they or their centre should contact their Awarding Body to determine the acceptability of these qualifications. They must also have at least sufficient experience of assessing the relevant NVQs/SVQs or relevant units.

For NVQs, QCA requires that internal verifiers hold Unit V1 or D34 and, it is recommended, also hold Unit A1 or D32 and D33. New internal verifiers must have a clear action plan for achieving Unit V1 within 18 months of beginning internal verification. Without an appropriately qualified internal verifier, the centre must understand that it cannot submit claims for certification to the Awarding Body.

For SVQs, SQA requires that internal verifiers be occupationally competent and must hold or be working towards Unit V1 or hold or be working towards D34. Unit A1 or D33 is also desirable.

Please note that Habia requires all internal verifiers hold Unit A1 or D32 and D33 and hold or are working towards V1 or D34. In addition, in this case where the internal verifier does not have a hairdressing


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background, then she/he must have obtained a working knowledge of the hairdressing industry as the context for assessment, through briefing or induction, or ideally through a period of experience in a salon.

In this case where assessors and/or internal verifiers do not have a hairdressing background, then a period of experience in a salon or attending hairdressing specific event(s) relevant to the units being assessed or verified will help them become more familiar with the requirements of the hairdressing industry.


** substantial operational experience means substantial hands-on work served within the hairdressing industry. This can include time in any role within the hairdressing industry, for example as a stylist, technician, trainer, lecturer, assessor, verifier or salon manager/owner.


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Appendix 1E Requirements for Continuing Professional Development for Assessors and Verifiers of Hairdressing African Type Hair Technical Units

From 1 September 2001 as a condition of centre approval and continuing centre approval for a hair or beauty qualification, centres were required to establish an ongoing, fully resourced Staff Development Plan, capable of supporting the Habia CPD requirement. (Preferably, such a Staff Development Plan should link to IIP or other formally recognised quality assurance systems.) These same conditions apply to the new qualifications for African type hair.

Assessors and verifiers must be able to demonstrate to the Awarding Body how they keep their hairdressing and/or barbering technical skills and knowledge up-to-date and to the occupational level in which they are assessing and/or verifying. Continuing Professional Development (CPD) must take place throughout the careers of assessors and verifiers.

This must include the completion of a minimum number of hours’ CPD in each 12 month period using activities approved for CPD (see below).


A total, minimum requirement for 30 hours’ CPD per annum which does not have to be consecutive.


'Hands on' delivery of hairdressing and/or barbering services to fee paying clients in a commercial salon that can be shown to develop individual skill and knowledge levels.

Undertaking technical hairdressing training for African type hair that develops new and/or updates existing skills and/or knowledge levels.

Further hairdressing qualification work directly related to African type hair.





Individuals must provide relevant and suitable evidence that CPD has taken place within each 12 month period to be measured from 1 September - 31 August.

Explanatory Notes:

i Technical hairdressing African type hair training – external and internal workshops and training sessions are eligible.


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ii commercial salon – This is defined as a salon where the majority of stylists are already qualified and the main function of the salon is not training and assessment. If a training salon in a centre is closed and reopened as a commercial salon, eg. during holiday periods, then this is an acceptable location for CPD to be undertaken. If there is any doubt as to the acceptability of the arrangement, guidance should be sought from Habia

iii Hairdressing qualification work directly related to African type hair – The aim of this option is to encourage assessors and verifiers to gain new skills eg, African Caribbean hairdressing techniques or barbering or to update current ones eg, by offering latest fashion styles for assessment against a range statement. Work undertaken for this option must lead to a formally assessed and accredited qualification or unit of an NVQ/SVQ.

A nominal 30 hours has been allocated to the achievement of any hairdressing unit qualification in any one CPD year. The same unit should not be taken twice during the life time of any particular NVQ/SVQ or repeated within any five-year period.


CALCULATING CPD HOURS

a CPD for existing assessors and verifiers is measured within each 12 month period, taken from 1 September – 31 August each year.


c Assessors and verifiers who take leave from assessment or verification duties during any 12-month period will be able to collect CPD pro rata.

d The CPD hours for part time assessors and verifiers will be calculated pro rata based on a nominal 37 hour week. However, a minimum of 5 hours CPD in any 12-month period must be carried out by all part time assessors and verifiers.

For example, an assessor contracted for 7 hours/week : 7 37 x 100 = approx. 20% of a full time assessor. 20% x 30 hours = 6 hours’ CPD in any 12-month period.



g All external verifiers must complete a minimum of 30 hours’ CPD per annum regardless of actual hours worked as an External Verifier.


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Appendix 1F Nationally Agreed Maximum Service Times For Hairdressing African Type Hair NVQ/SVQ Assessment Purposes

The 2006 National Occupational Standards (NOS) require that technical services are carried out 'in a commercially viable time'. To ensure consistent NVQ/SVQ assessment practices, Habia has developed a nationally agreed set of maximum service times for certain, critical services for each level of NVQ/SVQ. These times are shown below.

Range of Service Times for Level 2 Hairdressing African Type Hair services


Please note that the type, depth and breadth of services listed are those described in the Level 2 Hairdressing African Type Hair standards only.


1 Applying shampoo and treatments to chemically treated hair (i.e. permed, relaxed or coloured hair)

15

2 Applying shampoo and treatments to natural hair 20

3 Applying shampoo and treatments to locked hair (up to shoulder length)

30

4 Blow dry to a finish – short hair 35

5 Blow dry to a finish using electric tongs – short hair 50

6 Blow dry to a finish – long hair 45

7 Blow dry to a finish using electric tongs – long hair 60

8 Styling using heated and thermal equipment only 30

9 Dry natural hair to prepare for styling 20

10 Roller set African type hair (winding only)

– Short hair

– Long hair

15

20

11 Styling using Twisting techniques (50% of the head for any technique)

60

12 Wrapping (25% of the head) 60

13 Multiple single plaits with added hair – 25% of the head

120

14 Over 15 multiple cornrows with added hair 90

15 Full head of flat twists with added hair 120

16 Senegalese twists – 25% of the head 120

17 Cutting hair – all looks for both treated and natural 30


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hair

18 Mix and apply a full head of quasi-permanent colour 25

19 Mix and apply a partial head of permanent colour (ie. at least 20% of the head)

20

20 Mix and apply a full head of permanent colour 45

21 Mix and apply a full head application of woven highlights/lowlights

60

22 Mix and apply a partial head of colour slices (ie. at least 20% of the head)

15

23 Mix and apply a re-growth application of permanent colour

25

24 Perming – winding pre-damped hair only 35

25 Relaxing – re- growth application only 8

26 Scalp massage 20


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Assessment Strategy for Barbering NVQs






Each of the above are expanded upon in more detail below.


The Barbering NVQs/SVQs may be assessed in the workplace and/or an approved 'realistic working environment' meeting the criteria set out in Appendix 1A.






Therefore, a simulated activity is viewed as 'any structured assessment exercise involving a specific task which reproduces real life situations'. In this it is distinct and separate from the use of an approved realistic working environment as the latter allows the candidate to perform an entire occupational role over an extended period of time, in an environment which as closely as possible replicates the working environment and involves real work on real clients drawn from members of the public.

Habia considers evidence generated in a realistic working environment, meeting the criteria set out in Appendix 1A, as acceptable for the purposes of Barbering NVQ/SVQ assessment. The use of realistic working environments will be necessary to promote access to assessment for some barbering candidates at present.


In addition, the Institute of Customer Service has given a special dispensation for the 'imported' Customer Service units listed below to be


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assessed in a Realistic Working Environment (RWE) conforming to Habia's criteria specified in Appendix 1A: Unit G17 (ICS Unit 9), Level 2:Give Customers a Positive Impression of

Yourself and Your Organisation Unit G19 (ICS Unit 37), Level 2:Support Client Service Improvements Unit G18 (ICS Unit 10), Level 2:Promote Additional Products or Services to

Clients This dispensation in no way implies that the Customer Service NVQ/SVQ itself can be achieved in an RWE. The dispensation only applies to the three imported units above.

As a matter of policy, Habia will work with industry experts and its Awarding Bodies to develop basic Evidence Requirement Specifications for use where Barbering National Occupational Standards are used for NVQ/SVQ purposes.


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Habia requires all Awarding Bodies to develop externally set mandatory question papers to cover critical areas of essential knowledge and understanding within specified units for the Barbering Level 2 and Barbering Level 3 NVQs/SVQs. These units and the critical areas of knowledge have been detailed in Appendix 1C for Barbering units.


All mandatory question papers should be internally marked by assessors using answer and/or marking guides supplied by the Awarding Body. A minimum of two different sets of questions and associated answer guides should be provided for all mandatory, designated areas of questioning.

For externally set mandatory question papers, a 70% achievement rate must be attained under formal, 'closed book', assessment conditions to avoid the necessity of a re-sit of the complete paper. For those achieving 70% or more, questions answered incorrectly may be reassessed by a variety of means (eg oral questioning, a repeat of the written questions, assignments) to ensure 100% achievement on the mandatory areas of questioning for the units being undertaken.


It is anticipated that Awarding Bodies will make suitable alternative arrangements for those with identified special needs which may preclude them from undertaking written assessments (eg candidates who are identified as dyslexic).



that assessment instruments do not directly or indirectly discriminate against any particular group and ensure equality of opportunity appropriate to employment in the barbering industry




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where necessary, suitable arrangements are in place for reassessment of those areas where candidates have been shown to be 'not yet competent'




Habia also requires that the Nationally Agreed Maximum Service Times quoted in Appendix 1F are used for assessment purposes for the particular, critical services listed for each level of Barbering NVQ/SVQ.



All assessors, internal verifiers and external verifiers hold assessment and verification qualifications as specified in current guidance produced by the Regulatory Bodies.

In addition, Habia is required by the Regulatory Bodies to specify the appropriate occupational expertise requirements. These requirements have been detailed in Appendix 1D for Barbering. All Habia Awarding Bodies must comply with these requirements when recruiting and selecting external verifiers and implement the requirements within their current external verifier teams. All Habia Awarding Bodies must ensure their Approved Centres comply with these requirements when recruiting and selecting internal verifiers and assessors and implement the requirements with their current internal verifiers and assessors.



To ensure consistency of approach in this matter across all Awarding Bodies delivering Habia NVQs/SVQs, it is a requirement that all Awarding Bodies implement Habia's minimum requirements for CPD activities and put systems in place to monitor, record and ensure assessor and verifier achievement against these requirements. These appear in Appendix 1E for Barbering.


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APPENDICES

Requirements Relating to the Barbering NVQs/SVQs

Appendix 1A Barbering Realistic Working Environment Requirements

Appendix 1B Summary of Where Simulated Activities May Be Used for Assessment of Habia Developed Units

Appendix 1C Areas within the Barbering National Occupational Standards for which Mandatory Question Papers Must Be Developed

Appendix 1D Occupational Expertise Requirements for Barbering Assessors and Verifiers

Appendix 1E Requirements for Continuing Professional Development for Assessors and Verifiers of Barbering Technical Units

Appendix 1F Nationally Agreed Maximum Service Times for Barbering NVQ/SVQ Assessment Purposes


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Appendix 1A Barbering Realistic Working Environment Requirements

As the Standards Setting Body for the Hairdressing and Beauty sectors, Habia is responsible for defining what constitutes a ‘Realistic Working Environment’ (RWE). Habia has set down the following criteria for the assessment location. This will ensure that all candidates are being assessed against the National Occupational Standards in a realistic working environment when not in an actual, commercial workplace.


1 Assessment centres must develop realistic management procedures that incorporate a ‘salon image’* and sales and marketing policy to attract the type and number of clients needed to ensure that the requirements of the National Occupational Standards can be achieved.






7 A reception area where clients are greeted and general enquiries and appointments can be made by telephone, or in person, must be available. The reception area must also include a payment facility.



10 Candidates must work in a professional manner taking into account establishment requirements such as:

i appearance and dress code

ii personal conduct

iii hygiene

iv reliability


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v punctuality.


*The use of the word ‘salon’ is not intended to deny access to the hairdressing qualification if you deliver hairdressing services in other locations (eg hospitals, care centres, etc). It refers to any place where professional hairdressing services are carried out. However, the location must meet health and safety requirements for hairdressing.


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Appendix 1B Summary of where Simulated Activities May Be Used for Assessment of Habia Developed Units







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Appendix 1C Areas Within the Barbering National Occupational Standards for Which Mandatory Written Question Papers Must Be Developed

As a minimum requirement, Awarding Bodies are required to develop appropriate question papers to cover the areas of Essential Knowledge and Understanding listed below. For Hairdressing Level 1, these papers should be deliverable in either written or oral formats at the discretion of the assessor. Appropriate written question papers must be available for Barbering NVQs/SVQs at Level 2 and 3.

Barbering Level 2: Areas of Knowledge Within Barbering Units Requiring Mandatory Written Questions


Unit G7: Advise and Consult with Clients








the characteristics of different hair types and textures

the general factors that contribute to healthy hair (eg health, environment, chemicals)


Unit GB2: Change Men’s Hair Colour



the legal significance of client questioning and the recording of client's responses to questioning



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how the natural pigment within hair affects the choice of colour and colouring products and the possible need to pre-lighten


how the different strengths of hydrogen peroxide influence colouring and lightening

how porosity levels can affect the choice and application of products and the results of the colouring process






why it is important to emulsify colour prior to removal


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why it is important to leave the hair and scalp free of colouring and lightening products.


when to use the different types of lighteners and toners available

the types and causes of colouring and lightening problems that may occur during processing (eg skin staining, deterioration of hair condition and product seepage)

ways of resolving simple colouring and lightening problems that may occur during processing

the potential risks of using lightening products on previously chemically treated hair

Unit GB5: Dry and Finish Men’s Hair


the physical effects of heated styling equipment on the hair structure



why hair should be kept damp before drying


why the direction of the air flow when drying is important to achieve the desired look


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Unit GH8: Shampoo, condition and Treat the Hair and Scalp

what is contact dermatitis and how to avoid contracting it whilst carrying out shampooing and conditioning services


how to identify hair and scalp conditions and their causes (ie chemically damaged hair, heat damaged hair, environmentally damaged hair, dandruff affected scalp, oily scalp, dry scalp, product build up on hair and scalp)





how the formulations of shampoos and conditioning products vary to suit different hair conditions


how shampoos and conditioning products affect the hair and scalp

the purpose and benefits of scalp massage

when and how to use shampoos and conditioning products to treat the hair and scalp conditions in the range

what may happen if the incorrect shampooing and conditioning products are used

when and how rotary and effleurage massage techniques should be used when shampooing different lengths and densities of hair

when and how effleurage and petrissage massage techniques should be used when conditioning different lengths and densities of hair


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Unit GH14: Perm and Neutralise Hair

what is contact dermatitis and how to avoid contracting it whilst carrying out perming services






the courses of action to take in the event of adverse reactions to tests


the effects of perm lotions and neutralisers on the hair structure



the importance and effects of restoring the hair’s pH balance after the perming and neutralising process

the importance of considering water temperature during the neutralising process


how and why the contra-indications in the range can affect the delivery of perming services.

when and why it is important to use pre-perm treatments

the different types and uses of available perm lotions and neutralisers

the types and uses of post-perm conditioners

when to use the types of sectioning techniques listed in the range and why

the factors that influence the use of different sized perm rods


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method of checking curl development

methods of application of perming lotions and neutralising agents

types and causes of problems that can occur during the perming and neutralising processes

methods of resolving perming problems


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Appendix 1D Occupational Expertise Requirements for Barbering Assessors and Verifiers

1 Introduction

1.1 As the Standards Setting Body for the Hairdressing and Beauty sectors, Habia is responsible for defining the occupational expertise requirements for assessors and verifiers in consultation with employers, centres and Awarding Bodies. The assessor and verifier occupational expertise requirements for the Hairdressing NVQs and SVQs are shown below.

1.2 Please note that these requirements will take effect from 1 July 2009 and will apply to all assessors and verifiers. This version dated to be confirmed supersedes all previous versions and was approved by SSDA.

2 Assessors

2.1 From 1 July 2009 all new barbering assessors must:

2.1.1 hold EITHER Level 2 NVQ/SVQ (inclusive of the Barbering options) or equivalent* plus sufficient relevant years post qualification industrial experience that is current and appropriate to the units(s) of NVQ/SVQ they are intending to assess

OR

substantial operational experience** that is current and appropriate to the unit(s) of NVQ/SVQ they are intending to assess.

2.1.2 hold units D32 and D33** to assess the complete Barbering NVQs/SVQs (Those work based assessors only required to make and record observations may hold just D32)

OR

hold or be working towards Unit A1** if carrying out all forms of assessment

OR

hold or be working towards Unit A2 if only carrying out observations in the workplace.

2.2 From 1 July 2009 all existing barbering assessors must:

2.2.1 EITHER hold the Level 3 Barbering NVQ/SVQ if they wish to assess or continue to assess the Level 3 Barbering NVQ/SVQ. (This work can also count towards meeting an individual's CPD requirements.)

OR


2.2.2 hold D32 and D33 or hold or be working towards Unit A1 to assess the complete Barbering NVQs/SVQs. (Those


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work based assessors only required to make and record observations may hold just A2.)

This requirement, in effect, gives those assessors wishing to upgrade their personal barbering qualifications one year to do so, after the implementation of this strategy. 2.3 From 1 September 2002 all existing assessors (as defined

in 2.2 above) holding just the Level 2 Hairdressing and/or Level 2 Barbering NVQ/SVQ will only be able to assess the Level 2 Barbering NVQ/SVQ. They will not be eligible for internal verifier or external verifier roles.


3.1 From 1 July 2009 all internal verifiers must:

3.1.1 hold EITHER the Level 2 and Level 3 Hairdressing and/or Barbering NVQs/SVQs or equivalent* plus sufficient relevant post qualification industrial experience

OR

substantial operational experience** that is current and appropriate to the unit(s) of NVQ/SVQ they are intending to internally verify and

3.1.2 hold Unit A1 or Units D32 and D33 ** and


3.1.4 have a sufficient experience of assessing Hairdressing and/or Barbering NVQs/SVQs.


4.1 From 1 July 2009 all external verifiers must:

4.1.1 hold EITHER the Level 2 and Level 3 Hairdressing and/or Barbering NVQs/SVQs or equivalent *plus sufficient relevant years post qualification industrial experience

OR

substantial operational experience** that is current and appropriate to the level(s) of NVQ/SVQ they are intending to externally verify and

4.1.2 hold Unit A1 or Units D32 and D33** and

4.1.3 hold D35, or hold or be working towards Unit V2 and are strongly advised to hold Unit V1 or D34

4.1.4 have sufficient experience assessing and/or internally verifying Hairdressing and/or Barbering NVQs/SVQs.

5 Assessors and verifiers for non-technical barbering units who are not barbers


5.2 ENTO Unit A, ICS Unit 1, Level 2, ICS Unit 5, Level 2 and ICS Unit 7, Level 2 units imported into the Habia standards: Assessors of these units must meet the requirements laid down by


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these Standards Setting Bodies in their own Assessment Strategies.

5.3 Non-technical barbering Habia units: the same criteria as for assessors and internal verifiers who are hairdressers and/or barbers will apply, inserting the relevant NVQ/SVQ or equivalent qualification or experience and the relevant occupational area. This does not apply to external verifiers who will always be hairdressers and/or barbers for the Habia units. For the sake of clarification, technical barbering units cannot be internally verified by a non-barber.

i Occupational expertise requirements for assessors who are not Barbers

Non-barbering assessors must have the relevant Level 2 and Level 3 NVQs/SVQs plus sufficient relevant industrial experience or substantial operational experience that is current and appropriate to the level(s) of NVQ/SVQ units they are intending to assess. Where individuals have qualifications other than the relevant NVQs/SVQs, they or their centre should contact their Awarding Body to determine the acceptability of these qualifications. Assessors will only be able to assess those units in which they have formally demonstrated their competence or have shown evidence of operational experience.


OR

Unit D32 and/or Unit D33. New assessors must have a clear action plan for achieving Unit A1 and/or Unit A2 within eighteen months of beginning assessment duties. Assessment decisions by assessors who are still working towards certification must be supported by an assessor or verifier who has gained certification. This can be achieved by checking a sample of assessment decisions.

For SVQs, SQA requires that assessors be occupationally competent and must hold Units A1and/or A2**, or be working towards them OR hold D32 and/or D33.


OR

hold D32 and D33. In addition, in this case where the assessor does not have a barbering background, then she/he must have obtained a working knowledge of the barbering industry as the context for assessment, through briefing or induction, or ideally through a period of experience in a salon.

ii Occupational expertise requirements for internal verifiers who are not barbers

Non-barbering internal verifiers must have the relevant Level 2 and Level 3 NVQs/SVQs plus sufficient relevant industrial experience


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OR

substantial operational experience that is current and appropriate to the level(s) of NVQ/SVQ units they are intending to internally verify. Where individuals have qualifications other than the relevant NVQs/SVQs, they or their centre should contact their Awarding Body to determine the acceptability of these qualifications. They must also have at least one year’s experience of assessing the relevant NVQs/SVQs or relevant units.

For NVQs, QCA requires that internal verifiers hold Unit V1 or D34 and, it is recommended, also hold Unit A1 or D32 and D33. New internal verifiers must have a clear action plan for achieving Unit V1 within eighteen months of beginning internal verification. Without an appropriately qualified internal verifier, the centre must understand that it cannot submit claims for certification to the Awarding Body.

For SVQs, SQA requires that internal verifiers be occupationally competent and must hold or be working towards Unit V1 or hold or be working towards D34. Unit A1 or D33 are also desirable.**

Please note that Habia requires all internal verifiers hold Unit A1 or D32 and D33** and hold D34 or hold or be working towards Unit V1. In addition, in this case where the internal verifier does not have a barbering background, then she/he must have obtained a working knowledge of the barbering industry as the context for assessment, through briefing or induction, or ideally through a period of experience in a salon.

In this case where assessors and/or internal verifiers do not have a barbering background, then a period of experience in a salon or attending a barbering specific event(s) relevant to the units being assessed or verified will help them become more familiar with the requirements of the barbering industry.

* Where individuals have qualifications other than the Hairdressing and/or Barbering NVQs/SVQs, they or their centre should contact their Awarding Body to determine the acceptability of these qualifications. Assessors will only be able to assess those units in which they have formally demonstrated their competence or have shown evidence of operational experience.

** Substantial operational experience means substantial hands on work served within the hairdressing/barbering industry. This can include time in any role in the industry, for example as a stylist, technician, trainer, lecturer, assessor, verifier or salon manager/owner.


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APPENDIX 1E Requirements For Continuing Professional Development For Assessors and Verifiers of Barbering Technical Units

From 1 September 2001, as a condition of centre approval and continuing centre approval, centres were required to establish an ongoing, fully resourced Staff Development Plan, capable of supporting the Habia CPD requirement. (Preferably, such a Staff Development Plan should link to IIP or other formally recognised quality assurance systems.)

Assessors and verifiers must be able to demonstrate to the Awarding Body how they keep their barbering technical skills and knowledge up-to-date and to the occupational level which they are assessing and/or verifying. Continuing Professional Development (CPD) must take place throughout the careers of assessors and verifiers.

This must include the completion of a minimum number of hours CPD in each 12 month period using activities approved for CPD (see below).


A total, minimum requirement for 30 hours CPD per annum which does not have to be consecutive.


'Hands on' delivery of barbering services to fee paying clients in a commercial salon that can be shown to develop individual skill and knowledge levels

Undertaking technical barbering training that develops new and/or updates existing skills and/or knowledge levels

Further barbering qualification work.





Individuals must provide relevant and suitable evidence that CPD has taken place within each 12 month period to be measured from 1 September – 31 August.


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Explanatory Notes:

i Technical barbering training – external and internal workshops and training sessions are eligible.

ii Commercial salon – this is defined as a salon where the majority of stylists are already qualified and the main function of the salon is not training and assessment. If a training salon in a centre is closed and reopened as a commercial salon eg during holiday periods, then this is an acceptable location for CPD to be undertaken. If there is any doubt as to the acceptability of the arrangement, guidance should be sought from Habia.

iii Barbering qualification work – the aim of this option is to encourage assessors and verifiers to gain new skills eg African Caribbean barbering techniques or barbering or to update current ones eg by offering latest fashion styles for assessment against a range statement. Work undertaken for this option must lead to a formally assessed and accredited qualification or unit of an NVQ/SVQ.

A nominal 30 hours has been allocated to the achievement of any hairdressing unit qualification in any one CPD year. The same unit should not be taken twice during the life time of any particular NVQ/SVQ or repeated within any five-year period.


Calculating CPD Hours

a CPD for existing assessors and verifiers is measured within each 12–month period, taken from 1 September – 31 August each year.


c Assessors and verifiers who take leave from assessment or verification duties during any 12 month period will be able to collect CPD pro rata.

d The CPD hours for part time assessors and verifiers will be calculated pro rata based on a nominal 37 hour week. However, a minimum of five-hours CPD in any 12-month period must be carried out by all part time assessors and verifiers.

For example, an assessor contracted for 7 hours/week: 7 37 x 100 = approx. 20% of a full time assessor. 20% x 30 hours = 6 hours CPD in any 12-month period.



g All External Verifiers must complete a minimum of 30 hours’ CPD per annum regardless of actual hours worked as an external verifier.


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Appendix 1F Nationally Agreed Maximum Service Times for Barbering NVQ/SVQ Assessment Purposes

The 2003 revised National Occupational Standards (NOS) require that technical services are carried out 'in a commercially viable time'. To ensure consistent NVQ/SVQ assessment practices, Habia has developed a nationally agreed set of maximum service times for certain, critical services for each level of NVQ/SVQ. These times are shown below.

Range of Service Times for Level 2 Barbering Services


Please note that the type, depth and breadth of services listed are those described in the Level 2 Barbering standards only.


1 Shampoo, condition and/or treat hair – above shoulders (excluding development time)

10

2 Shampoo, condition and/or treat hair – below shoulders (excluding development time)

15

3 Cut, blow dry/dry and finish (men’s) hair 30

4 Mix and apply a full head application of quasi-permanent colour

20

5 Mix and apply colour – full head virgin application permanent colour or lightener

45

6 Mix and apply colour – re-growth, permanent colour or lightener

25

7 Perm (winding only) 45

8 Cut full beards 15

9 Cut moustaches 5


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Assessment Strategy for Barbering African Hair Type NVQs






Each of the above are expanded in more detail below.


The Barbering African Type Hair NVQs/SVQs may be assessed in the workplace and or an approved 'realistic working environment' meeting the criteria set out in Appendix 1A.






Therefore, a simulated activity is viewed as 'any structured assessment exercise involving a specific task which reproduces real life situations'. In this it is distinct and separate from the use of an approved realistic working environment as the latter allows the candidate to perform an entire occupational role over an extended period of time, in an environment which as closely as possible replicates the working environment, and involves real work on real clients drawn from members of the public.

Habia considers evidence generated in a realistic working environment meeting the criteria set out in Appendix 1A, as acceptable for the purposes of Barbering African Type Hair NVQ/SVQ assessment. The use of realistic working environments will be necessary to promote access to assessment for some Barbering African Type Hair candidates at present.



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In addition, the Institute of Customer Service has given a special dispensation for the 'imported' Customer Service units listed below to be assessed in a Realistic Working Environment (RWE) conforming to Habia's criteria specified in Appendix 1A: Unit 9 (2006): Give Customers a Positive Impression of Yourself and your

Organisation Unit 10 (2006): Promote Additional Products or Services to Customers

Unit 37 (2006): Support Customer Service Improvements


As a matter of policy, Habia will work with industry experts and its Awarding Bodies to develop basic Evidence Requirement Specifications for use where Barbering African Type Hair National Occupational Standards are used for NVQ/SVQ purposes.




Habia requires all Awarding Bodies to develop externally set mandatory question papers to cover critical areas of essential knowledge and understanding within specified units for the Hairdressing Level 1, Barbering African Type Hair Level 2, and Barbering African Type Hair Level 3 NVQs/SVQs. These units and the critical areas of knowledge have been detailed in Appendix 1C for Barbering African Type Hair units.


All mandatory question papers should be internally marked by assessors using answer and or marking guides supplied by the Awarding Body. A minimum of two different sets of questions and associated answer guides should be provided for all mandatory, designated areas of questioning.

For externally set mandatory question papers, a 70% achievement rate must be attained under formal, 'closed book' assessment conditions to avoid the necessity of a re-sit of the complete paper. For those achieving 70% or more, questions answered incorrectly may be addressed by a variety of means (eg, 1:1 between tutor and learner, oral questioning, a repeat of the written questions, assignments) to ensure critical areas of missing knowledge are not left unaddressed. A record of this activity must be made to satisfy the audit requirements of the Regulatory Bodies.



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It is anticipated that Awarding Bodies will make suitable alternative arrangements for those with identified special needs which may preclude them from undertaking written assessments (eg, candidates who are identified as dyslexic).



that assessment instruments do not directly or indirectly discriminate against any particular group and ensure equality of opportunity appropriate to employment in the Barbering African Type Hair industries



where necessary, suitable arrangements are in place for reassessment of those areas where candidates have been shown to be 'not yet competent'.




Habia also requires that the Nationally Agreed Maximum Service Times quoted in Appendix 1F are used for assessment purposes for the particular, critical services listed for each level of Barbering African Type Hair NVQ/SVQ.



In addition to the requirements set out by the Regulatory Bodies, Habia specify the appropriate occupational expertise requirements. These requirements have been detailed in Appendix 1D for Barbering African Type Hair. All Habia Awarding Bodies must comply with these requirements when recruiting and selecting external verifiers and implement the requirements within their current external verifier teams. All Habia Awarding Bodies must ensure their Approved Centres comply with these requirements when recruiting and selecting internal verifiers and assessors and implement the requirements with their current internal verifiers and assessors.



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To ensure consistency of approach on this matter across all Awarding Bodies delivering Habia NVQs/SVQs, it is a requirement that all Awarding Bodies implement Habia's minimum requirements for CPD activities and put systems in place to monitor, record and ensure assessor and verifier achievement against these requirements. These appear in Appendix 1E for Barbering African Type Hair.


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APPENDICES

Requirements Relating to the Barbering African Type Hair NVQs/SVQs

Appendix 1A Barbering African Type Hair Realistic Working Environment Requirements


Appendix 1C Areas within the Barbering African Type Hair National Occupational Standards for Which Mandatory Question Papers Must Be Developed

Appendix 1D Occupational Expertise Requirements for Barbering African Type Hair Assessors and Verifiers

Appendix 1E Requirements for Continuing Professional Development for Assessors and Verifiers of Barbering African Type Hair Technical Units

Appendix 1F Nationally Agreed Maximum Service Times for Barbering African Type Hair NVQ/SVQ Assessment Purposes


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Appendix 1A Barbering African Type Hair Realistic Working Environment Requirements

As the Standards Setting Body for the hair and beauty sectors, the Hairdressing And Beauty Industry Authority (Habia) is responsible for defining what constitutes a ‘Realistic Working Environment’ (RWE). Habia has set down the following criteria for the assessment location. This will ensure that all candidates are being assessed against the National Occupational Standards in a realistic working environment when not in an actual, commercial workplace.


1 Assessment centres must develop realistic management procedures that incorporate a ‘salon image’* and sales and marketing policy to attract the type and number of clients needed to ensure that the requirements of the National Occupational Standards can be achieved.






7 A reception area where clients are greeted and general enquiries and appointments can be made by telephone or in person must be available. The reception area must also include a payment facility.




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10 Candidates must work in a professional manner taking into account establishment requirements such as: i appearance and dress code ii personal conduct iii hygiene iv reliability v punctuality.


*The use of the word ‘salon’ is not intended to deny access to the hairdressing qualification if you deliver hairdressing services in other locations (eg, hospitals, care centres etc.). It refers to any place where professional hairdressing services are carried out. However, the location must meet health and safety requirements for hairdressing.


349








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Appendix 1C Areas Within The Barbering African Type Hair National Occupational Standards For Which Mandatory Written Question Papers Must Be Developed

As a minimum requirement, Awarding Bodies are required to develop appropriate question papers to cover the areas of Essential Knowledge and Understanding listed below. For Hairdressing Level 1, these papers should be deliverable in either written or oral formats at the discretion of the assessor. Appropriate written question papers must be available for Barbering African Type Hair NVQs/SVQs at Level 2 and 3.

NOTE: Those units applicable to African Caribbean Hair contained within the current Hairdressing Level 1 and Barbering Level 2 and 3 qualifications are shown within the general Barbering Strategy document.

Barbering African Type Hair Level 3: Areas of Knowledge Within Hairdressing Units Requiring Mandatory Written Questions

Unit title Area of knowledge

G16: Provide Consultation Services for African Type Hair



the characteristics and structures of different African hair types and textures

the general factors that contribute to healthy hair (eg, health, environment, chemicals)


how the following factors limit or affect the services and products that can be offered to clients:

lifestyle

adverse hair, skin and scalp conditions

incompatibility of previous services and products

used

how to visually recognise indications of ringworm, impetigo, scabies, eczema, alopecia, psoriasis, folliculitis, dandruff, keloids, ingrowing hair and headlice

the likely causes of various adverse hair, skin and scalp conditions (ie, ringworm, impetigo, scabies, eczema, alopecia, psoriasis, folliculitis, dandruff, keloids, ingrowing hair and head lice)


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which hair, scalp conditions and disorders should be referred to a pharmacist, general practitioner or trichologist

the importance of, and reasons for, not naming specific conditions when referring clients to a general practitioner or trichologist


how and when tests are carried out on hair and skin

AH9: Colour African Type Hair


how to use lighteners safety

the precautions that must be taken when using powder lighteners

the importance of questioning clients to establish any contra-indications to colouring services



the types of purposes of tests in the range

the importance of following manufacturer’s instructions for skin testing




the courses of action to take in the event of adverse

reactions to tests (eg, what type of reactions you must report to other, more senior people)



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how the natural hair pigment within African type hair affects the choice of colour and colouring products and the need to pre-lighten


how different strengths of hydrogen peroxide influence colouring and lightening

how the texture of the hair influences the choice of hydrogen peroxide strength to be used

how differing hair porosity levels can affect the results of the colouring process






why it is important to emulsify colour prior to rinsing

why it is important to leave the hair and scalp free of colouring and lightening products



the sequence of applying permanent colour to virgin hair and why this is important


353


the types and causes of colouring and lightening problems that may occur during processing (eg. skin staining, deterioration of hair condition and product seepage)

the potential risks of using lightening products on previously coloured, permed and or relaxed treated hair

AH14: Cultivate Locks the potential consequences of excessive tension on the hair and scalp

how to identify the first signs of traction alopecia

the types and causes of alopecia

the hair and scalp conditions that require referral to a general practitioner and or Trichologist

the physical effects of the products in the Range on the hair

the development phases of the locking process (eg. budding, growing stage, mature stage)

how the factors in the Range influence your choice of locking technique and the length of time for the lock to form

AH29: Maintain and Repair Locks

the potential consequences of excessive tension on the hair and scalp



the hair and scalp conditions that require referral to a general practitioner and or trichologist

the development phases of the locking process (eg., budding, growing stage, mature stage)

what determines the lock repair method (including types of damage and hair type) and why


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AH33: Provide Shaving Services for African Type Hair

the factors that must be taken into consideration prior to and during the shaving service, (including suspected infections, suspected infestations, hair growth patterns, beard density, facial piercing, skin disorders, skin condition, facial contours)

the scalp and facial skin disorders commonly affecting men with black skin and how to recognise them

the effects of the continual close cutting on black skin

how to carry out a dry shave in the correct sequence and why this is important

why skin needs to be tensioned during shaving

the importance of considering the direction of hair growth when shaving

when and how to cleanse, exfoliate and moisturise

AH34: Design and Create a Range of Facial Hair Shapes for African Type Hair

the importance of consulting with clients and ensuring they are comfortable throughout the cutting process

the factors that must be taken into consideration prior to cutting facial hair (including skin disorders, skin condition, hair style, hair density, head and face shape, hair growth patterns, facial piercing, facial contours, lifestyle and client wishes)


the effects of continual close cutting on black skin

the potential risk of ingrowing hair resulting from continual close cutting

how facial hair and skin should be prepared prior to cutting (including cleansing and combing out)

the importance of considering density and working with the natural growth patterns of the facial hair

the types of problems that can occur when cutting facial hair and ways in which they can be remedied, if possible


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the recommended time interval between cuts and why clients need to have their facial hair cut regularly

AH35: Design and Create Patterns in Hair

the safety considerations which must be taken into account when cutting patterns in hair

how to scale designs up and down to suit different head shapes

the design possibilities and limitations when working on hair

the factors that must be taken into consideration prior to cutting (including hair growth patterns, hair density, scarring etc.) and how they may limit or affect the achievement of patterns and designs

the effects of continual close cutting on black skin

the potential risk of ingrowing hair resulting from continual close cutting

AH36: Creatively Style African Type Men’s Hair

the potential consequences of excessive tension on the hair and scalp



the hair and scalp conditions that require referral to a general practitioner and or trichologist

the physical effects of styling and finishing products on the hair

the effect of heat on the hair


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H34: Provide face massage services

how and why massage techniques should vary on the different areas of the face

the types of reaction that can occur during the massage service and how to remedy them

the structure and function of the skin (ie, epidermis, dermis, subcutaneous layer, nerve endings)

the position and actions of the facial muscles (ie, frontalis, corrugator, temporalis, orbicularis oculi, procerus, nasalis, quadratus labii superioris, orbicularis oris, buccinator, risorius, mentalis, zygomaticus, masseter)

the names and positions of the facial bones (ie, zygomatic, mandible, maxillae, nasal, vomer, turbinate, lachrymal, palatine)

how to recognise skin types and conditions that may affect the massage service (ie, sensitive, comedone, milia, dehydrated, broken capillaries, mature, pustules, papules, open pores, hyper pigmentation, hypo pigmentation, dermatosis papulosa nigra, pseudo folliculitis, keloids, ingrowing hair)

how the natural ageing process affects facial skin and muscle tone

how environmental and lifestyle factors affect the condition of the skin

the function of blood and lymph and their roles in improving skin and muscle tone

how massage affects blood flow and pulse rate

the principles of lymph circulation and how massage affects the circulation of lymph


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Unit GH24: Provide Specialist Consultation Services for Hair and Scalp Conditions

the structure and function of the cell

the structure and function of the skin i.e. epidermis, dermis, appendages, subcutaneous layer and nerve endings

the structure and functions of the hair

the hair growth cycle and how this influences present and future treatments

the different hair types e.g. vellus, terminal, lanugo

the reasons for normal and abnormal hair growth i.e. topical, conginetal, systemic

the general factors that contribute to healthy hair and scalp e.g. nutrition, general health, environment, chemicals

the effect of the ageing process on the hair and skin

how to recognise treatable hair and scalp conditions, e.g. dry, oily and sensitised scalp, scaling scalp, pityriasis capitas, chemical, physical and environmental damage, diffuse hair loss

how other signs and symptoms can give an indication of the cause of the problem and confirm the required course of action e.g. pitted nails, weight loss and lethargy

the types and purposes of tests e.g. porosity, elasticity, incompatibility

when and how tests should be carried out and the importance of recording test results

the importance of, and reasons for, not naming specific contra-indications when encouraging clients to seek medical advice

the importance of gathering relevant previous, current and ongoing medical and medication information that may affect the treatment

those contra-indications which may prevent treatment and why e.g. infectious or contagious conditions, open cuts, recent scarring and abrasions, any medical condition requiring specialist or general practitioner approval etc


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those contra-indications which restrict or where caution should be taken in specific areas and why e.g. epilepsy, diabetes, high and low blood pressure, pregnancy, product allergies, skin sensitivity and metal braces and jewellery in the treatment area etc

the types of hair and scalp conditions that should be referred to a pharmacist, general practitioner or registered trichologist and why

Unit GH25: Provide Specialist Hair and Scalp Treatments

the structure, function and action of muscles within the treatment area

the position of the primary bones within the treatment area

the basic principles of the endocrine system and how this impacts on the hair and scalp

the structure and function of the circulatory system and how this impacts on the hair and scalp

the structure and function of the lymphatic system and how this impacts on the hair and scalp

the structure and function of the nervous system and how this impacts on the hair and scalp

the different effects and benefits of massage techniques in the range

the different effects and benefits of tools and equipment in the range

the use and limitations of hair and scalp products, tools and equipment

possible contra-actions which may occur during and post treatment and how to deal with them e.g. allergic reactions, fainting, feeling light headed


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Appendix 1D Occupational Expertise Requirements for Barbering African Type Hair Assessors and Verifiers

1 Introduction

1.1 As the Standards Setting Body for the hair and beauty sectors, Habia is responsible for defining the occupational expertise requirements for assessors and verifiers in consultation with employers, centres and Awarding Bodies. The assessor and verifier occupational expertise requirements for the Barbering African Type Hair NVQs and SVQs are shown below.

1.2 Please note that these requirements will take effect from 1 September 2007 and will apply to all assessors and verifiers.

2 Assessors

2.1 From 1 September, 2007 all new Barbering African Hair assessors must:

2.1.1 hold EITHER Level 2 and or Level 3 NVQ/SVQ or equivalent* plus sufficient relevant post qualification industrial experience that is current and appropriate to the unit(s) of the NVQ/SVQ they are intending to assess.

OR


2.1.2 hold or be working towards unit A1 if carrying out all forms of assessment

OR

hold units A32 and A33 to assess the complete Barbering NVQs/SVQs (those work based assessors only required to make work based observations may just hold D32)

OR

hold or be working towards unit A2 if only carrying out observations in the workplace.


3.1 From 1 September, 2007 all internal verifiers must:

3.1.1 hold EITHER the Level 2 and Level 3 Hairdressing NVQs/SVQs or equivalent* plus sufficient relevant post qualification industrial experience


360

OR

substantial operational experience** that is current and appropriate to the level(s) of NVQ/SVQ they are intending to internally verify, and



3.1.4 have sufficient experience of assessing Hairdressing and or Barbering NVQs/SVQs.

4 External Verifiers

4.1 From 1 September, 2007 all external verifiers must:

4.1.1 hold EITHER the Level 2 and Level 3 Hairdressing NVQs/SVQs or equivalent *plus sufficient relevant post qualification industrial experience.

OR

substantial operational experience** that is current and appropriate to the level(s) of NVQ/SVQ they are intending to externally verify, and


4.1.3 hold D35 or hold or be working towards Unit V2 and are strongly advised to hold Unit V1 or D34

4.1.4 have sufficient experience assessing and/or internally verifying Hairdressing and or Barbering NVQs/SVQs.



5.2 ENTO Unit A, ICS Units 9, 10 and 37 are imported into the Habia standards: Assessors of these units must meet the requirements laid down by these Standards Setting Bodies in their own Assessment Strategies.

5.3 Non-technical Barbering African Type Hair Habia units: the same criteria as for assessors and internal verifiers who are hairdressers and/or barbers will apply, inserting the relevant NVQ/SVQ or equivalent qualification or experience and the relevant occupational area. This does not apply to external verifiers who will always be hairdressers and/or barbers for the Habia units. For the sake of clarification, technical Barbering African Type Hair units cannot be internally verified by a non-barber.


361

i Occupational expertise requirements for assessors who are not barbers.

Non-Barbering assessors must have the relevant Level 2 and Level 3 NVQs/SVQs plus sufficient relevant industrial experience or substantial operational experience that is current and appropriate to the level(s) of NVQ/SVQ units they are intending to assess. Where individuals have qualifications other than the relevant NVQs/SVQs, they or their centre should contact their Awarding Body to determine the acceptability of these qualifications. Assessors will only be able to assess those units in which they have formally demonstrated their competence or have shown evidence of operational experience.


OR

Unit D32 and/or unit D33. New assessors must have a clear action plan for achieving Unit A1 and/or Unit A2 within 18 months of beginning assessment duties. Assessment decisions by assessors who are still working towards certification must be supported by an assessor or verifier who has gained certification. This can be achieved by checking a sample of assessment decisions.

For SVQs, SQA requires that assessors be occupationally competent and must hold Units A1and/or A2, or be working towards them

OR

hold or be working towards D32 and/or D33.


OR

hold D32 and D33. In addition, in this case where the assessor does not have an Barbering African Type Hair background, then she/he must have obtained a working knowledge of the Barbering African Type Hair industry as the context for assessment, through briefing or induction, or ideally through a period of experience in a salon.

ii Occupational expertise requirements for internal verifiers who are not hairdressers.

Non-Hairdressing internal verifiers must have the relevant Level 2 and Level 3 NVQs/SVQs plus sufficient relevant industrial experience or substantial years operational experience that is current and appropriate to the level(s) of NVQ/SVQ units they are intending to internally verify. Where individuals have qualifications other than the relevant NVQs/SVQs, they or their centre should contact their Awarding Body to determine the acceptability of these qualifications. They must also have at least one year’s experience of assessing the relevant NVQs/SVQs or relevant units.


362

For NVQs, QCA requires that internal verifiers hold Unit V1 or D34 and, it is recommended, also hold Unit A1 or D32 and D33. New internal verifiers must have a clear action plan for achieving Unit V1 within eighteen months of beginning internal verification. Without an appropriately qualified internal verifier, the centre must understand that it cannot submit claims for certification to the Awarding Body.

For SVQs, SQA requires that internal verifiers be occupationally competent and must hold or be working towards Unit V1 or hold or be working towards D34. Unit A1 or D33 is also desirable.

Please note that Habia requires all internal verifiers hold Unit A1 or D32 and D33 and hold or are working towards V1 or D34. In addition, in this case where the internal verifier does not have an Barbering African Type Hair background, then she/he must have obtained a working knowledge of the hairdressing industry as the context for assessment, through briefing or induction, or ideally through a period of experience in a salon.

In this case where assessors and/or internal verifiers do not have an African type hair barbering background, then a period of experience in a salon or attending hairdressing and/or barbering specific event(s) relevant to the units being assessed or verified will help them become more familiar with the requirements of the African Caribbean industry.


** sufficient relevant operational experience means sufficient relevant hands-on work served within the hairdressing industry. This can include time in any role within the hairdressing industry, for example as a stylist, technician, trainer, lecturer, assessor, verifier or salon manager/owner.


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Appendix 1E Requirements For Continuing Professional Development For Assessors And Verifiers Of Barbering African Type Hair Technical Units

From 1 September 2001 as a condition of centre approval and continuing centre approval for a hair or beauty qualification, centres were required to establish an ongoing, fully resourced Staff Development Plan, capable of supporting the Habia CPD requirement. (Preferably, such a Staff Development Plan should link to IIP or other formally recognised quality assurance systems.) These same conditions apply to the new qualifications for African type hair.

Assessors and verifiers must be able to demonstrate to the Awarding Body how they keep their Barbering African Type Hair technical skills and knowledge up-to-date and to the occupational level in which they are assessing and/or verifying. Continuing Professional Development (CPD) must take place throughout the careers of assessors and verifiers.

This must include the completion of a minimum number of hours CPD in each 12 month period using activities approved for CPD (see below).


A total, minimum requirement for 30 hours CPD per annum which does not have to be consecutive.


'Hands on' delivery of Barbering African Type Hair services to fee paying clients in a commercial salon that can be shown to develop individual skill and knowledge levels.

Undertaking technical Barbering African Type Hair training that develops new and/or updates existing skills and/or knowledge levels.

Further Barbering African Type Hair qualification work.





Individuals must provide relevant and suitable evidence that CPD has taken place within each 12 month period to be measured from 1 September – 31 August.


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Explanatory Notes:

i Technical Barbering African Type Hair training – external and internal workshops and training sessions are eligible.

ii Commercial salon – this is defined as a salon where the majority of stylists are already qualified and the main function of the salon is not training and assessment. If a training salon in a centre is closed and reopened as a commercial salon eg. during holiday periods, then this is an acceptable location for CPD to be undertaken. If there is any doubt as to the acceptability of the arrangement, guidance should be sought from Habia.

iii Barbering African Type Hair qualification work – the aim of this option is to encourage assessors and verifiers to gain new skills eg, Barbering African Type Hair techniques or to update current ones eg, by offering latest fashion styles for assessment against a range statement. Work undertaken for this option must lead to a formally assessed and accredited qualification or unit of an NVQ/SVQ.

A nominal 30 hours has been allocated to the achievement of any hairdressing unit qualification in any one CPD year. The same unit should not be taken twice during the life time of any particular NVQ/SVQ or repeated within any five year period.


Calculating CPD Hours

a CPD for existing assessors and verifiers is measured within each 12 month period, taken from 1 September – 31 August each year.


c Assessors and verifiers who take leave from assessment or verification duties during any 12-month period will be able to collect CPD pro rata.

d The CPD hours for part time assessors and verifiers will be calculated pro rata based on a nominal 37 hour week. However, a minimum of five hours’ CPD in any 12-month period must be carried out by all part time assessors and verifiers.

For example, an assessor contracted for 7 hours/week: 7 37 x 100 = approx. 20% of a full time assessor. 20% x 30 hours = 6 hours’ CPD in any 12-month period.



g All external verifiers must complete a minimum of 30 hours’ CPD per annum regardless of actual hours worked as an external verifier.


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Appendix 1F Nationally Agreed Maximum Service Times For Barbering African Type Hair NVQ/SVQ Assessment Purposes

The 2006 National Occupational Standards (NOS) require that technical services are carried out 'in a commercially viable time'. To ensure consistent NVQ/SVQ assessment practices, Habia has developed a nationally agreed set of maximum service times for certain, critical services for each level of NVQ/SVQ. These times are shown below.

Range of Service Times for Level 1 Barbering African Type Hair Services

At Level 1, the requirement to work to a commercial time is limited to shampooing and the application of general conditioners or treatments under the direction of the Stylist. The maximum service times quoted below have been developed for NVQ/SVQ assessment purposes.

Range of Service Times for Level 3 Barbering African Type Hair Services

Owing to the nature of many of the services in the Level 3 NVQs/SVQs, it is not possible to set a precise time for completion. Times for critical aspects of various services are quoted below.

Service times Minutes

(maximum)

1 Dry shave (full face shave) 15

2 Wet shave (full face shave) 30

3 Create facial hair looks (all looks in AH34 range) 20

4 Mix and apply a full head of quasi-permanent colour 30

5 Mix and apply a partial head of permanent colour (ie. at least 20% of the head)

25

6 Mix and apply a full head of permanent colour 45

7 Mix and apply a full head application of woven highlights/lowlights

60

8 Mix and apply a partial head of colour slices (ie. at least 20% of the head)

15

9 Mix and apply a re-growth application of permanent colour 25

10 Face massage 20

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