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“I hereby declare that I have read this project report and in my opinion this project

report is sufficient in terms of scope and quality for the award of the degree of

Master of Science (Construction Management).”

Signature :

Name of Supervisor : DR. ARHAM ABDULLAH

Date : 02 MAY 2006

PERSONAL DIGITAL ASSISTANTS AS A MOBILE INSPECTION SYSTEM

AT CONSTRUCTION SITE

ONG BOON THAI

A project report submitted in partial fulfilment of the

requirement for the award of the degree of

Master of Science (Construction Management)

Faculty of Civil Engineering

Universiti Teknologi Malaysia

MAY 2006

ii

DECLARATION

I declare that this project report entitled “Personal Digital Assistants As A Mobile

Inspection System At Construction” is the result of my own research except as cited

in the references. The report has not been accepted for any degree and is not

concurrently submitted in candidature of any other degree.

Signature :

Name : ONG BOON THAI

Date : 02 MAY 2006

iii

DEDICATION

To my beloved Mother and Father.

Thank you for your support, guidance and confidence in me.

iv

ACKNOWLEDMENTS

This project report was completed with the contribution of many people to

whom I want to express my sincere gratitude.

First and foremost, I would like to convey my sincere thanks and gratitude to

my supervisor, Dr. Arham Abdullah for his patient, time and guidance, throughout

the entire research.

Special appreciation also goes to Geobina Solutions and Mr Ewe Hong Cheong

from Sunset Villa Sdn. Bhd. and all other individual as well as organizations which

participated and contributed towards making this research success.

I am deeply grateful to my family for their unconditional love through the

years. Grace Ng Sock Hooi deserves a special mention upon her continual patience,

boundless encouragement and support during this study.

Finally yet importantly, I want to extend my grateful appreciation to all the

people who have contributed in some way to the completion of this project report.

v

ABSTRACT

Construction defects are always the key concern of the construction industry.

Different constructed facilities generate different types of defects and demanded

different levels and types of quality, depending on the functions, system types, and

materials used. Nevertheless, construction projects was typically take place in an

environment where it is difficult to gain access to conventional computers for use as

real-time decision aids as gone through the project quality inspection. The objectives

of this study was to identify the inspection process and standard check list used in

practice at construction site; to identify the potential and requirement for mobile

inspection system at construction site and to develop a prototype of a mobile

inspection system for construction site. Data was gathered from the literature study

and also through local construction organizations by means of interview

questionnaire. A prototype was developed using rapid prototyping method in a final

phase. The finding revealed that generally construction industry does not have its

standard inspection process and standard check list in practice. Besides this, the

study also reveals that there was a potential and requirement for mobile inspection

system at construction site. Finally a mobile defect inspection which consists of a

sub system checklist and reference system was developed to suit the need of

industry. The developed prototype will standardize the way of managing building

defects and improve quality, increased productivity of inspectors, accurate

photographic records and improved building defect communication.

vi

ABSTRAK

Kecacatan pembinaan pada amnya merupakan isu yang sering dititikberatkan

dalam industri pembinaan. Kemudahan fasiliti pembinaan yang berlainan akan

menghasilkan kecacatan dan kualiti pembinaan yang berbeza, dan ini adalah

bergantung kepada fungsi dan jenis bahan binaan yang digunakan. Pada amnya,

projek pembinaan adalah dijalankan dalam keadaaan yang sempit dan menyukarkan

seseorang itu bekerja dengan menggunakan komputer biasa di mana ia akan

membantu meringankan beban seseorang itu dalam melakukan pemeriksaan kualiti

bangunan. Maka objektif kajian adalah untuk menentukan keperluan senarai

semakan kualiti yang standard dalam tapak pembinaan; menentukan tahap keperluan

terhadap sistem semakan kualiti bangunan mudah alih dalam tapak pembinaan dan

membangunkan suatu aplikasi sistem semakan kualiti mudah alih bagi kegunaan

dalam tapak pembinaan. Data terhadap keperluan aplikasi sistem semakan kualiti

bangunan mudah alih tersebut diperolehi melalui kaedah soal selidik dan juga kajian

literatur terhadap industri pembinaan tempatan. Satu model aplikasi telah

dibangunkan dengan cara rapid prototyping pada fasa akhir kajian ini. Hasil

daripada kajian ini menunjukkan bahawa industri pembinaan tempatan pada hari ini

masih tidak mempunyai suatu senarai semakan dan proses semakan yang standard.

Selain daripada itu, keputusan kajian juga menunjukkan bahawa terdapatnya ruang

dan potensi yang besar dalam industri pembinaan tempatan untuk penggunaan

semakan kualiti bangunan secara mudah alih. Satu model sistem semakan kecacatan

mudah alih yang mengandungi sub-sistem senarai semakan dan rujukan telah

dibangunkan bagi memenuhi kehendak industri. Model tersebut dapat mendatangkan

pelbagai kebaikan dalam pengurusan kecacatan bangunan, peningkatan kualiti dan

produktiviti juru semakan, rekod gambaran yang tepat dan meningkatkan komunikasi

kecacatan bangunan.

vii

CONTENTS

CHAPTER TITLE PAGE

DECLARATION............................................................................................... ii

DEDICATION.................................................................................................. iii

ACKNOWLEDMENTS .................................................................................. iv

ABSTRACT....................................................................................................... v

ABSTRAK ........................................................................................................ vi

CONTENTS..................................................................................................... vii

LIST OF TABLES ........................................................................................... xi

LIST OF FIGURES ........................................................................................ xii

LIST OF FORM............................................................................................. xiv

ABBREVIATIONS ......................................................................................... xv

LIST OF APPENDICES ............................................................................... xvi

1 INTRODUCTION................................................................................. 1

1.1 Introduction .................................................................................... 1

1.2 Background of Study ..................................................................... 3

1.3 Previous Research .......................................................................... 4

1.4 Statement of the Problems ............................................................. 5

1.5 Objectives of Study ........................................................................ 6

1.6 Scope of Study ............................................................................... 6

1.7 Methodology .................................................................................. 7

1.8 Report Organization ....................................................................... 9

2 LITERATURE REVIEW................................................................... 10

2.1 Applying Handheld Computers in the Construction Industry...... 10

2.2 Information and Computing Needs at Construction Sites............ 11

2.3 General and Project-Specific Information ................................... 12

viii

2.4 Handheld Computing Devices ..................................................... 13

2.5 Emerging Technologies ............................................................... 14

2.5.1 Introduction to Wireless Communication ........................ 15

2.6 PDA's History and Features ......................................................... 17

2.6.1 History of Pocket PC........................................................ 19

2.6.1.1 Feature of Pocket PC......................................... 20

2.7 Previous Thesis Review on Construction Check List .................. 21

2.8 Result From the Literature Study................................................. 23

2.9 Result from Thesis Research........................................................ 24

2.9.1 Problem in Construction Site ........................................... 24

2.9.2 The Level of PDA Demanding in Construction............... 25

2.9.3 The Activity Which Need Most Check List in Construction

.......................................................................................... 26

2.9.4 The Level of Need in Check List ..................................... 26

2.9.5 The Suggestion of Further Improvement ......................... 27

2.10 Conclusion ................................................................................... 28

3 RESEARCH METHODOLOGY ...................................................... 29

3.1 Introduction .................................................................................. 29

3.2 Research Process.......................................................................... 29

3.3 Literature Review......................................................................... 32

3.4 Interview ...................................................................................... 32

3.4.1 Interview Questionnaire Design....................................... 33

3.5 System Design.............................................................................. 34

3.6 Introduction to Rapid Prototyping ............................................... 34

3.6.1 Method ............................................................................. 35

3.7 Prototype Testing ......................................................................... 37

3.8 Conclusion ................................................................................... 37

4 ANALYSIS AND SYSTEM DESIGN ............................................... 38

4.1 Analysis of Interview Situation.................................................... 38

4.1.1 Introduction to Qualitative Data....................................... 38

4.1.2 Coding Steps .................................................................... 39

4.1.2.1 Initial Coding .................................................... 39

ix

4.1.2.2 Focused Coding................................................. 39

4.2 The Defect Management Requirement From of the Industry ...... 40

4.2.1 Usage of Defect Inspection Check List............................ 40

4.2.1.1 Comparison of Defect Inspection Check List as

Criteria to Select Test Field Company.............. 40

4.2.2 Party Involve in the Defect Management......................... 41

4.2.2.1 Defect Management Organization in Selected

Company ........................................................... 42

4.2.3 Current Inspection System / Method................................ 44

4.2.4 Business Process Defect Inspection System for Current

Selected Company............................................................ 46

4.3 Introduction to Mobile Inspection System Design ...................... 48

4.3.1 Database Design............................................................... 49

4.3.1.1 DFD of Inspection Process ............................... 50

4.3.1.2 Introduction to Data Modeling Overview......... 54

4.3.1.3 Data Structure of Inspection System................. 55

4.3.1.4 ERD Model of Inspection System .................... 57

4.3.1.5 Entities .............................................................. 57

4.3.2 System Design.................................................................. 58

4.3.2.1 Hardware and Software Requirement ............... 60

4.3.2.2 System Platform................................................ 62

4.3.2.3 System Architectural......................................... 63

4.4 User Operations Manual of MDIS ............................................... 71

4.4.1 User Manual for Pocket PC ............................................. 71

4.4.2 User Manual of Workstation............................................ 73

4.5 Testing of Prototype..................................................................... 75

4.5.1 The Hardware Equipment Needs to Prepare Before

Inspection ......................................................................... 79

5 EVALUATION OF THE PROTOTYPE SYSTEM ........................ 81

5.1 Introduction .................................................................................. 81

5.2 Evaluation Questionnaire Design................................................. 82

5.3 Evaluation Result ......................................................................... 83

5.4 Advantage of the Prototype.......................................................... 87

x

5.5 Prototype Limitation .................................................................... 88

5.6 Summary ...................................................................................... 88

6 CONCLUSION.................................................................................... 89

6.1 Introduction .................................................................................. 89

6.2 Realization of Research Objective ............................................... 90

6.3 Recommendations for Improvement............................................ 92

6.4 Recommendations for Future Improvement ................................ 92

REFERENCES................................................................................................ 94

APPENDICES .……………………………………………………………. 100

APPENDIX A ....…………………………………………………….100

APPENDIX B ……………………………………………………….105

xi

LIST OF TABLES

Table 2.1: Comparison between Palm Devices and Pocket PC................................. 14

Table 2.2 : Level of Problems Occurred During Site Checking ................................ 25

Table 2.3 : Valuation on the Uses of Pocket Personnel Computer ............................ 25

Table 2.4 : Activity Which Need Most Check List.................................................... 26

Table 2.5 : The Level of Need in Check List............................................................. 27

Table 2.6 : Proposal on Improving the Site Checking System .................................. 27

Table 4.1 : Analysis Result of an Organisation Layer ............................................... 41

Table 4.2: Hardware Requirement for Handheld Unit............................................... 61

Table 4.3: Hardware Requirement for Workstation................................................... 61

Table 4.4: ASP Source Code of Database Management and Control Module .......... 64

Table 4.5: ASP Source Code of OS Detection and GUI Control Module ................. 65

Table 4.6: ASP Source Code of Image Processing Module....................................... 66

Table 4.7: ASP Source Code of Information Access Security Control by Level and

Group Module .......................................................................................... 67

Table 4.8: ASP Source Code of Data Print Module................................................... 69

Table 4.9: List of Compartment Extracted................................................................. 78

Table 4.10: List of Contractor in the Project.............................................................. 78

Table 4.11: Comparison of Price and Service from Different Cellular Network

Provider in Malaysia ................................................................................ 80

Table 5.1: Result of Evaluation.................................................................................. 84

Table 5.2: Additional Comment................................................................................. 85

Table 5.3: Benefit of the Prototype ............................................................................ 87

xii

LIST OF FIGURES

Figure 1.1 : Study of Methodology Flow Chart......................................................... 8

Figure 2.1 : Mobile Communication Networks for Construction Project Team...... 15

Figure 2.2 : Comparison of Various Network Speed through Packet

Download Test ...................................................................................... 16

Figure 2.3 : Checking Process at Construction Site................................................. 23

Figure 3.1 : Steps in Methodology........................................................................... 31

Figure 3.2 : A Model of Rapid Prototyping ............................................................. 34

Figure 3.3 : Comparing Design and Development within Rapid Prototyping and

Formative Evaluation ............................................................................ 35

Figure 4.1 : Usage of Defect Inspection Check List ................................................ 40

Figure 4.2 : Defect Communication from Top Management till Contractor ........... 43

Figure 4.3 : Percentage of Date Reentry .................................................................. 44

Figure 4.4 : Data Short Out Method According to Project ...................................... 45

Figure 4.5 : Level of Need in Standard Document Format...................................... 46

Figure 4.6 : Basic Mobile Inspection Concept at Construction Site ........................ 48

Figure 4.7 : Spider Web ........................................................................................... 50

Figure 4.8 : Centralized Network............................................................................. 50

Figure 4.9 : Traditional Defect Management Business Process .............................. 51

Figure 4.10 : Defect Management Business Process after Reengineering................. 52

Figure 4.11 : Data Flow Diagram (DFD) for Targeted Company ............................. 52

Figure 4.12 : Data Flow for Input and Output from MDIS........................................ 54

Figure 4.13 : Database Structure of MDIS................................................................. 55

Figure 4.14 : Entity-Relationship Model ................................................................... 58

Figure 4.15 : Mobile Defect Inspection System (MDIS) Main System Topology .... 59

Figure 4.16 : Cellular Coverage in Malaysia ............................................................. 60

Figure 4.17 : Interaction in Between MDIS System Platform................................... 63

Figure 4.18 : System Architectural of MDIS............................................................. 64

xiii

Figure 4.19: A Report Which Been Generating Automatically By Defect Report

Auto Generation Module ...................................................................... 70

Figure 4.20: Location of Test Field............................................................................ 76

Figure 4.21: Ground Floor Plan ................................................................................. 77

Figure 4.22: First Floor Plan ...................................................................................... 77

Figure 5.1 : System Performance .............................................................................. 85

Figure 5.2 : Applicability to Construction Industry .................................................. 86

Figure 5.3 : Overall Rating ....................................................................................... 86

xiv

LIST OF FORM

Form 4.1 : Quality Form for Inspection System ........................................................ 47

xv

ABBREVIATIONS

ADO ActiveX Data Object

ADODB ActiveX Data Object Database

ASP Active Server Page Language

CDMA Code-Division Multiple Access

DFD Data Flow Diagram

EDGE Enhanced Data Rates For Global Evolution

ER Entity-Relationship

GPRS General Packet Radio Services

GSM Global System For Mobile Communication

GUI Graphics User Interface

IT Information Technology

LAN Local Area Network

LCD Liquid Crystal Display

MDIS Mobile Defect Inspection System

MSN Microsoft Network

OS Operating System

PDA Personal Digital Assistant

PPC Pocket Pc

PWD Public Work Department

RAM Random Access Memory

ROM Read Only Memory

SQL Structured Query Language

TDMA Time Division Multiple Access

VB Visual Basic

WLAN Wide Local Area Network

xvi

LIST OF APPENDICES

APPENDIX TITLE PAGE

A Questionnaire 100

B Evaluation Questionnaire 105

CHAPTER 1

1INTRODUCTION

1.1 Introduction

Construction projects typically take place in an environment where it is

difficult for site officer and project engineers in the construction site to gain access to

conventional computers for use as real-time decision aids as the gone through the

project valuation, building M & E inspection, or the pre and post concrete quality

inspection (Trefor, 2003).

In the massy construction site area, it is often hard and inconvenient for the

site officer and project engineers to carry bulky plans and reference papers to

climbing up and down on the temporary access to go into the construction site or

building area. It would seem that the construction industry would be a wide area for

the application of handheld computers due to their special features in the light

weight, small in pocket size for easier in traveling and mobilization and had own a

processing feature and software as much as the desktop personal computers.

2

However the all most nature of construction projects and the cost of setting

up various decision support systems often act as a barrier to implementing the

systems. But, the time had change, handheld computers now days are becoming

more powerful and less costly and even some of the handheld computers are now

embedded in to the cell phone today to improve in organizing the phone and address

book and also the daily schedule and this had make the potential to employ these

devices widely in construction are become greater and wider.

The information needs at the construction site are varied. Personnel in the

field require information to make decisions about the construction processes being

conducted and update it updated periodically. They also collect data concerning

project progress, quality, and costs. Handheld computing applications will therefore

include textual information and graphical information about construction as well as

form-based software to collect data.

Reference information is one of the basic uses for which handheld computers

can be employed. The specific information included on the handheld device will vary

from project-to-project and organization-to-organization. It would be assumed that

contractors would place more of an emphasis on installation procedures, and owner

organizations would emphasize documentation for inspection procedures and quality

control. Typical documentation that can be accommodated on a handheld computer

is such as real time progress monitoring of on-site works, remote expert support, on-

site collection of qualitative and quantitative measurements, collaborative review of

technical drawings, on-site supplier and subcontractor evaluation, on-site evaluation

of equipment usage measurements, keeping track of the physical equipment position

anytime and anywhere, answering audit checklists and filing audit reports during site

audits (Meissner et al., 2001). Therefore, the application of information technology

in this field will give more advantages.

IT can be define as the use of electronic machines and programs for the

processing, data storage, transfer and presentation of information (Bjork, 1997).

3

With emerge of the 3G technology today, it had become the best methods to deliver

reference content to the handheld devices. One method will be to download entire

documents to the handheld computer by physical connection to a desktop computer.

But the emerging 3G method is to wirelessly access Web pages on the Internet and

display the information on a handheld computer. The advantage of this Web access is

that documents can be updated easily and the new content can be made available to

all users immediately.

1.2 Background of Study

Traditionally, the construction industry has employed paper-based data

capture and communication methods. These were time-consuming and potentially

error-prone, and discouraged project managers from using them on a regular basis.

Thus people tend to minimize communication with other project participants. Since

the various stages and tasks of construction are highly interdependent this minimal

interaction in practice causes severe problems, widely reflecting on other partners

and the final construction product (Ladh, 1995). It has been recognized for some

time that capturing data through handheld computing devices, enabled with suitable

wireless capability, can address these problems, thereby increasing operative

efficiency and ensuring better integration with the existing project management

systems.

A number of construction projects are based on online project collaboration

solutions and a new community of virtual construction team members has emerged.

This team has two main categories of people who would benefit from the adoption of

mobile computing technologies. The first category comprises of workers such as

contractor’s team executing the project. Such workers require an interface to back-

end system to maintain contact with their office based counterparts. The other

4

category comprises professionals who spend a significant amount of time in the

office but quite often have to travel to the different construction sites. Such

professionals will need an interface to the information held in their offices both while

in transit and while on the site.

The rapid growth of handheld computing devices in recent years has marked

the beginning of a real mobile communication capability. From their roots as

standalone devices that were reliant upon a cable connection to a desktop PC or a

connected mobile phone, handhelds are now evolving to integrate features that

enable wireless connection to mobile phone and corporate networks. However to a

large extent, current use of mobile communication devices for the construction

industry remains limited to use of standalone hand held device (C.J Anumba, 2003).

1.3 Previous Research

Nevertheless the used of PDA and telecommunications are long exits in

Construction industry and there are few research been carries out on concept of using

obsolesce technology such as concept of using Psion as mobile web browser to

browse through the internet at any ware in the paper of “PDA as mobile WWW

browsers” (Stefab Gessler, 1995), and also using handheld computer to browse

through an electronic document such as e-book in the construction industry and also

using a third party software for data collection in the paper of “Applying Handheld

computers in the construction industry” (Trefor P.willians, 2003).

Later, the player in the construction industry had aware of the need of more

capable mobile computing system in the construction industry due to the booming of

information technology, then they had put their mind into and develop a concept of

5

interaction between mobile computing system and construction in the paper “Mobile

Communication In Construction-Trends And Prospects” (C. J.Anumba, 2003). In

the paper of “The application of PDA as mobile computing system on construction

management” (Kenji Kimoto, 2005) had draft out a stand along construction

management prototype where the information collection from construction site is not

transmit instantaneous and only can be retrieve and analysis when the mobile device

is send back to office, further more the interface use in this prototype is a set of static

programs which more to structure engineering analysis. Therefore it can not perform

dynamic interaction to collect data due to the dynamic nature of construction

environment.

1.4 Statement of the Problems

Since the office automation at the late 1980s has improved the productivity of

office works rapidly until today. Site officer, project engineers and construction

managers in Malaysia today have recently handled various types of digital

information such as drawings, specification, checklists and daily reports.

However, they still need to access the real construction site to check and

manage the construction project. They usually use sheets of paper and/or field notes.

As a result, they still have a lot of typical and routine jobs in construction site, such

as the collection of construction data and the inspection. A gap in time and space

between the outdoor construction site and the office, which leads to the low

efficiency, occurs and cause into several issues and problem that have been discussed

by the public and government recently. From the issues of computer labs and 16

“sick” schools and five community colleges with structural defects, to the closing of

Sultan Ismail Hospital in Johor Bahru because of a fungal outbreak due to faulty air-

6

conditioning and the latest issues where the key Middle Ring Road in Kuala Lumpur

had to be closed after cracks were found.

1.5 Objectives of Study

1. To review the inspection process and standard check list used in practice at

construction site.

2. To identify the potential at and requirement for mobile inspection system at

construction site.

3. To develop a prototype at a mobile inspection system for construction site.

1.6 Scope of Study

The scope of this study will focus on the activity of defect inspection at the

final phase construction before handover. Area of this study will only carry out in

area of PERAK and JOHOR.

7

1.7 Methodology

The following methodology has been adopted in achieve the objective list

previously: -

1. In order to achieve the first objective which is identify the problems face in

construction site and the method of inspection during concreting structure

frame, the method for acquisition data will be interviewing construction site

personal.

2. However to achieve the second objective which is to identify the potential at

and requirement for mobile inspection system at construction site, the method

to acquire data is by conducting a literature research on previous thesis which

had been carried out before.

3. To achieve final objective which is to develop a prototype at a mobile

inspection system for construction site, rapid prototyping method has been

chosen to develop the mobile system.

8

Figure 1.1: Study of Methodology Flow Chart

9

1.8 Report Organization

a. Chapter 1 consists of the introduction of the entire study. It covers the

background, problem statement, objective, scope and methodology of the

study.

b. Chapter 2 will focus on the literature study especially in definition of mobile

technology and also the type of device applicant in mobile technology.

Besides this, the important and role of mobile technology in construction

field will also review in this chapter.

c. Chapter 3 will review the previous study on the standard check list in

construction industry and how it is adopted in the concreting checking

procedure.

d. Chapter 4 will discuss on the information flow and technique of using ASP in

the web severs. This chapter will also look into the way of developing mobile

inspection system and the prototype development and demonstration.

e. Chapter 5 will discuss on the evaluation method and also evaluation result

analysis of the prototype.

f. Chapter 6 will conclude the findings of the project and recommends or

further study.

CHAPTER 2

2LITERATURE REVIEW

2.1 Applying Handheld Computers in the Construction Industry

Construction defects are always the key concern of the construction industry.

Different constructed facilities generate different types of defects and demand

different levels and types of quality, depending on the functions, system types, and

materials used. Most defect research concentrates on materials and systems,

examining different types of defects under given conditions and determining

methods for how to detect them. As a result, these researches are generally focused

on technical and technological issues. Numerous systems have been designed to

eliminate defects during construction operations. Many of these systems were very

effective in detecting and eliminating defects that occurred at the construction stage,

but a large number of complaints about defects were also recorded a few years after

the occupants moved in, which suggested that there were still loopholes in the

existing inspection and management systems (Wai-Kiong Chong, 2005).

11

Therefore, for the construction projects typically take place in an environment

where it is difficult for project engineers and inspectors in the field to gain access to

conventional computers for use as real-time decision aids, it is often inconvenient to

carry bulky plans and reference documents into the field. It would seem that the

construction industry would be a fertile area for the application of handheld

computers. However the one-time nature of most construction projects and the cost

of setting up various decision support systems often act as a barrier to implementing

the systems.

Handheld computers are becoming more powerful and less costly. The

potential exists to employ these devices widely in construction. However, it is

necessary to examine their capabilities and to consider how they can best be

employed. At a basic level, a handheld computer can be used as a personal digital

assistant that allows users to access and organize information such as addresses and

phone numbers. On a more sophisticated level, handheld computers can be used to

run programs for a wide variety of applications, and provide e-mail and Internet

access (Helpful, 2001).

2.2 Information and Computing Needs at Construction Sites

The information needs at the construction site are varied. Personnel in the

field require information to make decisions about the construction processes being

conducted. They also collect data concerning project progress, quality, and costs.

Handheld computing applications will therefore include textual information and

graphical information about construction as well as form-based software to collect

data.

12

Reference information is one of the basic uses for which handheld computers

can be employed. The specific information included on the handheld device will vary

from project-to-project and organization-to-organization. It would be assumed that

contractors would place more of an emphasis on installation procedures, and owner

organizations would emphasize documentation for inspection procedures and quality

control. Typical documentation that can be accommodated on a handheld computer

is standard specifications, quality standards, construction techniques, inspection

checklists, and any type of training or educational material. An exciting feature of

handheld computers is their ability to display full-motion videos with sound. This

suggests the potential to present videos of correct construction techniques to workers

at the construction site.

With the continuing technological advances in wireless connectivity,

additional questions will emerge over the next several years concerning the best

methods to deliver reference content to the handheld devices. One method will be to

download entire documents to the handheld computer by physical connection to a

desktop computer. But now the emerging method is to wirelessly access Web pages

on the Internet and display the information on a handheld computer. The advantage

of this Web access is that documents can be updated easily and the new content can

be made available to all users immediately.

2.3 General and Project-Specific Information

Much of the information used on the construction site is of a type that can be

applied on many different projects. This would include items like standard

specifications, educational materials about standard construction methods, and

material standards. Project-specific information includes the project plans and the

project-specific specifications. Obviously, these documents are the most important to

13

include and the ability to provide them in an electronic format could have the

greatest impact on a project.

However, the nature of the construction industry requires that these

documents be set up in an electronic format specifically for each individual project.

Additionally, these electronic plans will only be used for the duration of

construction, which proves to be for a short period compared to the service life of the

structure or facility. A utility company can justify the expense of developing a

system to display plans on a handheld device because it will be used for a long

period of time to maintain its infrastructure.

Due to the short-term nature of many construction projects, the cost precludes

implementation of sophisticated, project-specific applications. Only complex long-

lived projects can justify having a specific decision-support system developed. The

project-specific applications require the most significant investment because more

sophisticated equipment and software is required to display complex plans and

engineering documentation on handheld computers.

2.4 Handheld Computing Devices

The most widely used handheld computers operate either on the Palm or the

Windows-based Pocket PC operating systems. Palm computers are the leader in the

handheld computer market. In addition, the popular Handspring Visor also uses the

Palm operating system. The Palm operating system is easy to use and there is a large

quantity of general-purpose add-on software and hardware to increase the devices

functionality (Pogue, 1999), but there is not a large quantity of specific construction

software or applications are available in the market now.

14

Nevertheless Pocket PC devices tend to be more expensive than Palm devices

because they offer software and hardware more in-line with full-featured computers.

But in particular, Pocket PC devices run a compact version of the Windows

operating system (Morrison, 2001). Table 2.1 shows a comparison of the Palm and

Pocket PC devices. Pocket PC devices are selected over Palm devices for high-end

applications that require high screen resolution and color. In now days, two for use

with Pocket PC devices are support by many very powerful software applications are

available in the market that can be used to develop project-specific applications for

viewing plans and maps.

Table 2.1: Comparison between Palm Devices and Pocket PC Feature Palm devices Pocket PC devices Memory 2–8MB RAM,

2MB ROM 16–64MB SDRAM, 64 MB ROM

Screens 160 x 160 resolution, grayscales, or color

3.5”(89mm) Transflective TFT color with LED backlight

Expansion slot None or proprietary Integrated SD slot-Supports SD/MMC type standard, SDIO ready

Web browsing Web clipping or add-on software

Full Web-browsing using GSM/GPRS, Bluetooth or WLAN

Cost $100–$450 $350–$600 Source: (http:// www.Microsoft.com/mobile/pocketpc/pdainfo.asp Aug. 6, 2004) “Helpful facts about personal digital assistants’’

2.5 Emerging Technologies

Various technologies will emerge over the next several years that will change

how handheld devices are used. In particular, various methods for wireless

communication such as WLAN, 3G and Bluetooth are emerging.

15

With emerging of these wireless communications technology that will allow

for easier communications between mobile devices, once a handheld computer is

equipped with the these wireless communications hardware, it can communicate

wirelessly with other wireless communications equipped devices within 10 m

including other handheld computers, mobile phones, desktop PCs, and printers. It can

be used to form local wireless networks or to allow devices to communicate directly.

It can potentially provide a wireless means of transferring data from a handheld

device to a desktop PC in a project field office. The implication for the construction

site will be that information can be transferred between users at the construction site

more easily as these various types of data networks emerge (Figure 2.1)

(McDonough, 2001).

Figure 2.1: Mobile Communication Networks for Construction Project Team

2.5.1 Introduction to Wireless Communication

The 1G period began in the late 1970s and lasted through the 1980s. These

systems featured the first true mobile phone systems, known at first as "cellular

mobile radio telephone." These networks used analog voice signaling, and were little

more sophisticated than repeater networks used by amateur radio operators. The 2G

phase began in the 1990s, and much of this technology is still in use. The 2G cell

phone features digital voice encoding. Examples include CDMA, TDMA, and GSM.

Since its inception, 2G technologies have steadily improved, with increased

Source: C.J. Anumba, 2003

16

bandwidth, packet routing, and the introduction of multimedia. The present state of

mobile wireless communications is often called 2.5G.

3G is a short term for third-generation wireless, and refers to near-future

developments in personal and business wireless technology, especially mobile

communications. This phase is expected to reach maturity between the years 2003

and 2005. The third generation, as its name suggests, follows the first generation

(1G) and second generation (2G) in wireless communications. Ultimately, 3G is

expected to include capabilities and features such as:

• Enhanced multimedia (voice, data, video, and remote control)

• Usability on all popular modes (cellular telephone, e-mail, paging,

fax, videoconferencing, and Web browsing)

• Broad bandwidth and high speed (upwards of 2 Mbps)(Figure 2.2)

• Routing flexibility (repeater, satellite, LAN)

• Operation at approximately 2 GHz transmit and receive frequencies

• Roaming capability throughout Europe, Japan, and North America

Figure 2.2: Comparison of Various Network Speed through Packet Download Test

Source: Maxis, 2005

While 3G is generally considered applicable mainly to mobile wireless, it is

also relevant to fixed wireless and portable wireless. The ultimate 3G system might

be operational from any location on, or over, the earth's surface, including use in

17

homes, businesses, government offices, medical establishments, the military,

personal and commercial land vehicles, private and commercial watercraft and

marine craft, private and commercial aircraft (except where passenger use

restrictions apply), portable (pedestrians, hikers, cyclists, campers), and space

stations and spacecraft.

Proponents of 3G technology promise that it will "keep people connected at

all times and in all places." Researchers, engineers, and marketers are faced with the

challenge of accurately predicting how much technology consumers will actually be

willing to pay for. (Recent trends suggest that people sometimes prefer to be

disconnected, especially when on vacation.) Another concern involves privacy and

security issues.

2.6 PDA's History and Features

The first prototype of hand held organizer was developing by the Psion in the

mid-1980s and later in spring of 1984, Psion had launched its first organizer in the

world which is Psion 1. The Psion 1 was slightly longer and thicker than a large

pack of cigarettes and was built using the 8-bit technology. Besides that, Psion 1 is

using the 10 K character storage to store its data and it’s also performed basic

organizer functions such as recording a phone book, address and daily schedule. The

Psion is using only 16-character mono chrome LCD display.

The launch of the Psion 1 was very successful and later in year 1986, the

Psion II was been develop and launch. This Psion II is more powerful than the Psion

1 and it had 64 K ROM and 32 K RAM memory for a bigger data storage and also a

wide 4 x 20 character display for a wider display purpose and then later the Series 3a

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Psion which is representing a new generation of PDAs. The Psion Series 3a was

created based on 16-bit technology and with LCD which consist of 40 characters x 8

line. The Psion Series 3a at that time also consist of 58-key keyboard and this PDA

was the first built to link to desktop PC for data transfers. However the Psion Series

5 had been created with followed up the success of the 3a which is base on 32-bit

technology on its mobile processor. The display screen of the Psion Series 5 had

been enlarge to screen (640 x 240 pixels) and also enlarged keyboard to date

In 1993 Apple Computer Inc. tried to copy Psion's success, Apple Computer

Inc. had introduced the world to the first PDA, the Newton®. They were dubbed

PDAs (personal digital assistants) by John Sculley, former chairman of Apple

Computer Inc, and were sold as the ultimate information appliance. Sculley predicted

PDAs would become ubiquitous tools that would hold telephone numbers, keep your

calendar, store notes, plus send and receive data wirelessly. Although, the Newton

was not able to deliver all of those features at the time it was released.

For the next three years, PDA sales dwindled, and were almost off the charts.

Then, in March 1996, Palm™, Inc. delivered the industry's first truly compelling

handheld computer, the PalmPilot. A robust yet small go-anywhere device that

helped people manage and organize their personal and professional lives by

providing instant, anytime access to schedules, important phone numbers, to-do lists

and other key information. This new type of information management was met with

tremendous acceptance. Mobile, busy people embraced the small and powerful

Palm™ handhelds. Today, Sculley's predictions have come true in the form of the

Palm™ VII, the first and only wireless data transfer PDA. New PDAs which is call

Pocket PC is continue to arrive from Palm™, Psion/Symbian, IBM, Apple, Compaq,

HP, Motorola, Sony, and others.

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2.6.1 History of Pocket PC

On April 19th, 2000, that Microsoft unveiled the new handheld OS which

built main core to support and driven operating in the Palm-size PC time which call

Windows CE 2000 and it is the first operating system use in the Compaq Aero 2180 .

But before Pocket PCs were released, there were other Windows-based machines of

the same form factor made by HP, Philips, and others called Palm-size PCs. These

devices ran Windows CE 2.0–2.11 and had an interface that was nearly identical to

the then-current desktop version of Windows, Windows 98. The launch of Windows

CE 2000 and Compaq Aero 2180 had convinced everyone that in the near future, the

world can expect the next step in PDA performance in the smart phone. It will

combine a wireless phone will all of the functions of a PDA.

In the previous operating system, Microsoft Windows Mobile 2003 for

Pocket PC, consists of the Windows CE.NET 4.2 operating system bundled with

scaled-down versions of many popular desktop applications, including Microsoft

Outlook, Internet Explorer, Word, Excel, Windows Media Player, and others. Past

Pocket PC operating systems include Pocket PC 2002 (launched October 2001) and

Pocket PC 2000 (launched April 2000), both running Windows CE 3.0 underneath.

But in now days, Microsoft's current release is Windows Mobile 2003 Second

Edition, which adds native landscape support as well as other fixes and changes to

those features already present in the original release of WM2003. The first device to

come with 2003SE was the Dell Axim x30.

Windows Mobile 5, internally code-named Magneto, was officially released

by Microsoft on May 10, 2005. Based on Windows CE 5.1, Windows Mobile 5

incorporates features such as Direct3D Mobile, integrated Bluetooth and WiFi

stacks, and the ability to be mounted as a USB Mass Storage device, bypassing

ActiveSync. Pocket Word and Pocket Excel have been renamed Word Mobile and

Excel Mobile, respectively, and both applications have gained more complete feature

sets, including support for tables, ordered lists, and embedded graphics in Word

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Mobile, and support for charts in Excel Mobile. PowerPoint Mobile, a new addition

to the Office Mobile suite, supports the ability to display and edit PowerPoint

presentations on a Pocket PC. Windows Mobile 5 also improves support for one-

handed usage by inserting two, context-sensitive "soft" buttons at the bottom of the

screen which can be mapped to hardware buttons on any specific device.

Windows Mobile 5 marks the convergence of the Phone Edition and

Professional Edition operating systems into one system that contains both phone and

PDA capabilities. A 'Phone' application is now included in the OS, and all PIM

applications have been updated to interface with it. Windows Mobile 2005 is

compatible with Microsoft's Smartphone operating system and is capable of running

Smartphone applications.

Pocket PCs running previous versions of the operating system generally

stored user-installed applications and data in RAM, which meant that if the battery

was depleted the device would lose all of its data. Windows Mobile 5 solves this

problem by storing all user data in the ROM, leaving the RAM to be used only for

running applications, as it would be on a desktop computer. As a result, Windows

Mobile 5 Pocket PCs generally have a greater amount of flash ROM, and a smaller

amount of RAM, compared to earlier devices.

2.6.1.1 Feature of Pocket PC

A Pocket PC is a handheld-sized computer that runs a specific version of the

Windows CE operating system. It has many capabilities of modern desktop PCs.

Currently there are thousands of applications for Pocket PC, many of which are

Freeware. Some of these devices, running Microsoft Windows Mobile 2003 Phone

Edition, also include mobile phone features. Pocket PCs can also be used with many

other add-ons like GPS receivers, barcode readers, and cameras. According to

21

Microsoft, the Pocket PC is "a handheld device that enables users to store and

retrieve e-mail, contacts, and appointments, play multimedia files, games, exchange

text messages with MSN Messenger, browse the Web, and more."

Pocket PC is commonly abbreviated as "PPC". From a technical standpoint,

"Pocket PC" is a standard from Microsoft that sets various hardware and software

requirements for mobile devices bearing the "Pocket PC" label.

For instance, any device which is to be classified as a Pocket PC must:

• Run Microsoft's Windows CE (Pocket PC version) operating system

• Come bundled with a specific suite of applications in ROM

• Include a touch screen

• Include a directional pad or touchpad (case of HP iPAQ hx4700)

• Include a set of hardware application buttons

• Be based on a ARM version 4 compatible CPU, Intel XScale CPU,

MIPS CPU or SH3 CPU.

• Pocket PC 2002 (Codename Merlin) works only with ARM-based

CPUs.

2.7 Previous Thesis Review on Construction Check List

Quality control and safety represent increasingly important concerns for

project managers. Defects or failures in constructed facilities can result in very large

costs. Even with minor defects, re-construction may be required and facility

operations impaired. Increased costs and delays are the result. In the worst case,

failures may cause personal injuries or fatalities. Accidents during the construction

process can similarly result in personal injuries and large costs. Indirect costs of

22

insurance, inspection and regulation are increasing rapidly due to these increased

direct costs. Good project managers try to ensure that the job is done right the first

time and that no major accidents occur on the project.

Therefore, inspection process at the construction site is an important process

and necessary to be conducted by the construction project supervisor such as

engineer and technical assistant to ensure that the construction project is complying

to the specify work standard, specification and guide line.

In order to do so, a study on standard defect checking list in thesis of

“Penyediaan Senarai Semak untuk Pemeriksaan di Tapak Bina bagi Kegunaan

Jabatan Kerja Raya, Penampang Sabah” was carried out for the purpose of

identifying the process involve and the problems encountered while carrying out the

inspection at the construction site. Later at the end of the research, a standard

electronic defect check list which is common use by Public work Department (PWD)

had been created.

Science this thesis was been done in year 2005, so most of the data and result

had been consider up to the date and will be adopted and under taking into count for

the support of this research. Besides this, the literature study on the thesis of

“Penyediaan Senarai Semak untuk Pemeriksaan di Tapak Bina bagi Kegunaan

Jabatan Kerja Raya, Penampang Sabah” will be used prior to developing of the

interview pilot questionnaire.

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2.8 Result From the Literature Study

From the literature study of “Penyediaan Senarai Semak untuk Pemeriksaan

di Tapak Bina bagi Kegunaan Jabatan Kerja Raya, Penampang Sabah”, it is clearly

show that check list is one of an important tool for a project manager to supervise the

construction site. This thesis also cites one project will become more a manageable

and quality and the problem will also become easily trace in the project earlier stage.

Besides this, with the use of check list in construction site supervision, the changes

of over look due to human error will also been reduce to minimum.

Result from the thesis literature study also clearly identify out that the

common traditional construction process are as listed below.

Figure 2.3: Checking Process at Construction Site

CHECKING ON SITE PREPARATION

CHECKING ON STRUCTURE WORKS

CHECKING ON ELECTRICAL WORKS

CHECKING ON PLUMBING WORKS

CHECKING ON FINISHING WORKS

CHECKING ON BUILT-IN-FITMENT WORKS

PREPARATION OF SITE FACILITIES

CHECKING ON SITE CLEARANCE

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2.9 Result from Thesis Research

The thesis of “Penyediaan Senarai Semak untuk Pemeriksaan di Tapak Bina

bagi Kegunaan Jabatan Kerja Raya, Penampang Sabah” had carried out its research

in the area of:-

a. Problem in construction site

b. The level of PDA demanding in construction

c. The Activity which need most check list in construction

d. The level of need in check list

e. The suggestion of further improvement

f. Creating the most common use checking list in electronic format

2.9.1 Problem in Construction Site

Result from the thesis research on the problem facing while the field engineer

or technician carried out their field work are as below:-

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Table 2.2 : Level of Problems Occurred During Site Checking Number/Percentages of Respondents

Problems Occurred Indices of Importance Level ≤ 2

(most problem) 3

(moderate) ≥ 4

(less problem) Identified the quality for structure construction materials

0.51 1 4 44.44% 3 33.33% 2 22.22%

Identified the type of structure construction materials

0.44 2 5 55.56% 3 33.33% 1 11.11%

Identified quality for finishing materials 0.44 3 5 55.56% 4 44.44% 0 0.00%

Checking done without check list 0.42 4 6 66.67% 2 22.22% 0 11.11%

Identified type of finishing materials 0.42 5 5 55.56% 4 44.44% 0 0.00%

Lack of references for carrying out checking 0.36 6 8 88.88% 1 11.11% 0 0.00%

No knowledge about what to check 0.33 7 7 77.78% 2 22.22% 0 0.00%

No knowledge about the next steps 0.33 8 7 77.78% 2 22.22% 0 0.00%

No knowledge how to carry out the site checking 0.33 9 7 77.78% 2 22.22% 0 0.00%

Lack of confident on checking techniques 0.31 10 7 77.78% 2 22.22% 0 0.00%

Source: Nelliah Sittor 2005

2.9.2 The Level of PDA Demanding in Construction

Result from the thesis research it had clearly shows that there is a high

demanding on personal digital assistant due to the massy construction environment.

Table 2.3 : Valuation on the Uses of Pocket Personnel Computer Number/Percentages of Respondents

Site Valuation Average Score ≥ 4

(Not Agree) ≤ 2

(Most Agree) 3

(Fine) Use of Pocket Personnel Computer

2.56 4 44.44% 3 33.33% 2 22.22%

Source: Nelliah Sittor, 2005

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2.9.3 The Activity Which Need Most Check List in Construction

Result from the thesis research it had short list out the construction process

which mostly need in check list management.

Table 2.4 : Activity Which Need Most Check List Number/Percentages of Respondents Types of Works which

Required Check List Indices of

Importance Level ≤ 2 (Most Need)

3 (Moderate)

≥ 4 (Less Need)

Site clearance after completion 0.40 1 6 66.67% 2 22.22% 1 11.11%

Preparation of finishing 0.38 2 6 66.67% 2 22.22% 1 11.11%Pipe installment 0.36 3 7 77.78% 1 11.11% 1 11.11%Site preparation 0.36 4 6 66.67% 3 33.33% 0 0.00% Installment of build-in-fitment 0.36 5 6 66.67% 3 33.33% 0 0.00%

Preparation of site facilities 0.33 6 7 77.78% 2 22.22% 0 0.00%

Structure works 0.31 7 7 77.78% 2 22.22% 0 0.00% Electrical works 0.31 8 8 88.88% 1 11.11% 0 0.00% Source: Nelliah Sittor, 2005

2.9.4 The Level of Need in Check List

The thesis study also indicates that the levels of need in check list in

construction are clearly showed as below (Table 2.5).

27

Table 2.5 : The Level of Need in Check List Number/Percentages of Respondents

Usages of Check List Indices of Importance Level ≤ 2

(Most Agree) 3

(Fine) ≥ 4

(Not Agree) Most helpful in checking 0.31 1 7 77.78% 2 22.22% 0 0.00% Acceleration on checking 0.31 2 7 77.78% 2 22.22% 0 0.00%

Easier for checker 0.31 3 7 77.78% 2 22.22% 0 0.00% Provide knowledge for checker 0.31 4 7 77.78% 2 22.22% 0 0.00%

Provide clearer about the site progress work 0.31 5 8 88.88% 1 11.11% 0 0.00%

Controlling on quality of works 0.29 6 8 88.88% 1 11.11% 0 0.00%

Preparing of consistent, systematic and standard of check list

0.29 7 8 88.88% 1 11.11% 0 0.00%

Prevent careless during checking 0.29 8 8 88.88% 1 11.11% 0 0.00%

Source: Nelliah Sittor, 2005

2.9.5 The Suggestion of Further Improvement

From the study, it had show that the industry need more improve to achieve

better quality. The suggestions of improvements are show as follow (Table 2.6).

Table 2.6 : Proposal on Improving the Site Checking System

No. Proposal on Improving the Site Checking System

a) Site Supervisor should has knowledge on checking

b) Preparing a quality plan and report on checking

c) A on the spot tools needed to record the detail of checking to avoid losing any

data and easier in downloading in personnel computer. That particular tool

should be user friendly and easier for understanding. Training about the uses

of that tools should be provided.

d) Keep in touch with the architect and engineer if there is a problems occurred.

e) There are at least 2 persons in charge on the site checking. Source: Nelliah Sittor, 2005

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2.10 Conclusion

As a conclusion, the thesis of “Penyediaan Senarai Semak untuk Pemeriksaan

di Tapak Bina bagi Kegunaan Jabatan Kerja Raya, Penampang Sabah” had justified

the facts that there is a need of check list in local construction field to counter the

existing problem. Never than less the thesis also cited there the construction industry

is need of mobile inspection which will transmit has information instantaneously

backed to the office.

Besides this, the study on the introduction to wireless communication help on

improving the knowledge of how the telecommunication system now day provide

their services on information transmitting and retrieving. Nevertheless the

background study on Personal Digital Assistant (PDA) feature and history will

getting to know the personal digital assistant’s feature and function more detail and

also increasing the capability of personal digital assistant’s usage range in

construction field.

“Good IT is an essential part of improving the efficiency of construction”.

(Sir John Egan,1998)

.

CHAPTER 3

3RESEARCH METHODOLOGY

3.1 Introduction

There are various steps that can be adopted to fulfill the objectives of this

study. The research methodology for this research includes discussion on method of

data collection, the approach used, research consideration such as design of

questionnaire and data analysis.

3.2 Research Process

The research process for this thesis mainly was divided in to 2 phases. In the

first phases, this research involve literature reviews, an industry interview will be

conducted on construction firm to identify the most commonly used standard

checklist. A pilot questionnaire, drafted from the findings of literature will be used

30

prior to developing of the interview questionnaire. Analysis of data from the

interview questionnaire will be conducted for selecting and ranking of the most

common use defect check list. Data collection for interview in this study will carried

out within the Perak and Johor. Data collection is made through by interview the

potential contractor or developer face to face. After that data will be analyze using

Statistical Package for Science Social 11.0 (SPSS).

Later on, in second phases of this research will involve the rapid prototyping

method in process of creating prototype development of a prototype as a primary

platform for defect check list which will use in PDA.

31

Figure 3.1 Steps in Methodology

32

3.3 Literature Review

The main aim in carrying out the literature reviews is to ensure basic

understanding of the topic itself. It is also a method to analyze former study within

the scope of the topic. It has been done by referring to articles, journals, paperwork,

thesis and also relevant books. For this study, the related books that related to

Personal Digital Assistants (PDA) As A Mobile Inspection System At Construction

is limited number, so journal papers and proceeding help the researcher to get the

information.

This research also review on the previous researcher’s research on

“Penyediaan Senarai Semak Untuk Pemariksaan Di Tapak Bina Bagi Jabatan Kerja

Raya Penampang Sabah”(Nelliah Sittor, 2005) to retrieve the standard defect check

list which will use in the construction. Later, a pilot questionnaire, drafted from the

findings of literature will be used prior to developing of the interview questionnaire.

3.4 Interview

Interview will be carried out with the management level officer from the

developer or the contractor at construction industry with the questionnaire which had

been develop from literature review to determine the most common and practical

used defect check list.

33

3.4.1 Interview Questionnaire Design

Basically the interview question will design into 3 parts for try to gathering

the information about defect management in the company from the interviewer and

the sample are provided in Appendix A.

a. General Information

In this part the question will design to get the background and basic information

of the interviewer. Besides this, this part will also try to determine how

experience is the targeted interviewer which will be used to later in judging the

performance of the prototype.

b. Current Defect Working and Communication System

In this part, the question of interview will be design to approach the interviewer

to find out how is the current defect business process exists in their existence

company and what is specification they need if there is such defect inspection

prototype.

c. Aspect of IT

In this part, the interview question will design to find out how well is the

company make good use in Information Technology (IT) to manage their daily

defect communication with outsider and insider.

34

3.5 System Design

In order for develop a system which will cater PDA’s functionality web

application in web portal, earlier stage of system concept will be design using the

Data Flow Diagram (DFD) technique for activity modeling to show the input and

output and also a breakdown of each of the main process (De Marco, 1978). Later in

order to develop a prototype, a rapid prototyping method will be adopted.

3.6 Introduction to Rapid Prototyping

In rapid prototyping interactive prototypes are developed which can be quickly

replaced or changed in line with design feedback. This feedback may be derived

from colleagues or users as they work with the prototype to accomplish set tasks

(Figure 3.1).

Figure 3.2: A Model of Rapid Prototyping

This method is concerned with developing different proposed concepts

through software or hardware prototypes, and evaluating them. In general the process

is termed ‘rapid’ prototyping. The development of a simulation or prototype of the

35

future system can be very helpful, allowing users to visualize the system and provide

feedback on it. Thus it can be used to clarify user requirements options. Later on in

the lifecycle, it can also be used to specify details of the user interface to be included

in the future system.

Figure 3.3: Comparing Design and Development within Rapid Prototyping and Formative Evaluation

3.6.1 Method

A general procedure for adopting the rapid prototyping method is outlined

below:-

a. Allow enough time to create the prototype. If the prototype is to be

evaluated with users then allow time to design relevant tasks, recruit the

users, evaluate the prototype and report the results.

b. Assemble the necessary equipment, including the hardware and software

tools necessary to create the interactive prototype.

c. Develop the prototype itself.

d. Select appropriate users to test the prototype, trying to cover the range of

users within the target population. A facilitator will also be required to

instruct the users and run the evaluation.

36

e. Prepare realistic tasks to occupy the users as they work with the

prototype.

f. Pilot the evaluation procedure and ensure the prototype can be used to

accomplish the tasks.

g. Ensure recording facilities are available and functioning.

h. Conduct each session. The facilitator instructs the user to work through

the allocated tasks, interacting with, and responding to, the system as

appropriate.

i. If necessary additional information can be obtained by interviewing users

following their use of the prototype. Debrief and thank the user.

j. Analyze the obtained information and then summaries the observations

and user evaluations. Determine the themes and severity of the problems

identified.

k. Summaries design implications and recommendations for improvements

and feed back to design team. Video recordings can support this.

l. Where necessary refine the prototype and repeat the above process.

When using this method, it is important avoid spending too long on the

development of initial prototypes as user evaluation may result in substantial

changes. Also, avoid making the prototype too polished as this may force users to

accept it as finished. Do not put in features that will raise the users expectations but

which are unlikely to be achieved with the real system (e.g. too fast response times,

too sophisticated graphics) and do not put too much effort into particular features

(e.g. animations) which may not be required.

37

3.7 Prototype Testing

When user are satisfy with the prototype been develop using rapid prototyping

method, the prototype will be try run in a real construction area with the input of

realistic data. Later, the comparison in using traditional method of inspection system

with new mobile inspection system will carried out and the result of this comparison

will be used as the indicator to show the result of this research.

3.8 Conclusion

As a conclusion of the research method, all the literature review of PDA in

construction, the review of the standard electronic checklist and the interview will be

done in the first phase of this research. However, the system concept design using

the DFD modeling technique and the prototype development using rapid prototyping

method will be carried out in the second phase. The successful of this research will

be shown at the result from the comparison of using traditional method of inspection

system with new mobile inspection system.

CHAPTER 4

4ANALYSIS AND SYSTEM DESIGN

4.1 Analysis of Interview Situation

4.1.1 Introduction to Qualitative Data

Since the data collection are from interviewing the managing or directing

personnel at Developer Company. As a result, the data which collected will

qualitative data. Content analysis will carried out after reviewing the short note

written down during the interview and latter the data will be assign a coding to pieces

of text that represent either important concepts, common patterns between

respondents, or distinct responses by different subgroups. Isolate text associated with

each code and then group it together by category. Categories can be predetermined

(chosen at the time the instrument is developed) or emergent (chosen after examining

the data).

39

4.1.2 Coding Steps

4.1.2.1 Initial Coding

It’s usually best to start by generating numerous codes as you read through

responses, identifying data that are related without worrying about the variety of

categories. Because codes are not always mutually exclusive, a piece of information

might be assigned several codes.

4.1.2.2 Focused Coding

After initial coding, it is helpful to review codes and eliminate less useful

ones, combine smaller categories into larger ones, or if a very large number of

responses have been assigned the same code, subdivide that category. At this stage

you should see repeating ideas and can begin organizing codes into larger themes

that connect different codes. It may help to spread responses across a floor or large

table when trying to identify themes.

40

4.2 The Defect Management Requirement From of the Industry

4.2.1 Usage of Defect Inspection Check List

To analysis this section, the initial coding used is word of “defect”. Then by

care fully study through the interview note, it can be conclude that from the data

analysis, the data shows that 3 out of 5 of the developer do use a proper defect check

list to carried out their daily defect inspection job. This is about 60 % of the

respondent do agree that they use a defect inspection list.

The other 40% of respondent are use of quality inspection form to carry out

their defect inspection job.

60%

40%USE DEFECTINSPECTION LISTUSE QUALITY CHECKLIST

Figure 4.1 : Usage of Defect Inspection Check List

4.2.1.1 Comparison of Defect Inspection Check List as Criteria to Select Test

Field Company

Due to this project prototype is develop base on the standard defect

inspection form, there fore the defect inspection check list similarity is the priority to

41

determine which company will be chosen as a sample of prototype testing field.

From the interview data collection at all the company, the company who use the

defect inspection list in their defect checking work been selected, and their defect

checking list was been collected to analysis the similarity of defect checking item

compare with the standard inspection list which is been produce in previous thesis.

As a result from that the Company A was been chosen.

4.2.2 Party Involve in the Defect Management

Poor communication has long been a problem in the Project Management.

Part of the trouble is the way the industry is organized. The project team is made up

of people from many different firms. Their contributions vary and a lot of

information has to pass among them. This requires a well-organized network of

communication. Even when this network exists, communication still breaks down at

a personal level, because people fail to keep their messages simple; they pass on too

much information or too little; the information they give is inaccurate or misleading

(Fryer, 2002).

As a result from the interview, it show that number of a layer of organization

need to pass through in order to reach down site personnel or contractor

Table 4.1 : Analysis Result of an Organisation Layer

Company Name Number Of Layer

COMPANY A 5

COMPANY B 6

COMPANY C 5

COMPANY D 5

COMPANY E 4

42

Conclusion from this analysis is there is a need of a work station which will

solve the problems of lost information or information barrier in a multi layer

organization as said by Fryer (2002).

4.2.2.1 Defect Management Organization in Selected Company

The party of defect management involve in the targeted company are shown

in the Figure 4.2. From that figure, we can see the transmitting of defect information

from the below to top need to pass through 5 level. Therefore according to Fryer

(2002) once again, the information lost will occur when past through each layer of

organization, therefore the defect inspection system which design for this targeted

must consist a feature where every one will have a charges of information sharing.

43

Figure 4.2 : Defect Communication from Top Management till Contractor

Decision Making

Mana ging

Technical

Field Personnel

Direct Labour

PROJECT DIRECTOR

PROJECT MANAGER SITE MANAGER

QUANTITY SURVEYOR SITE ENGINEER1

CLERK OF WORK 1 CLERK OF WORK 2 CLERK OF WORK 3 CLERK OF WORK 4

CONSULTANT ARCHITECT

CONTRACTOR BY TRADE

SITE ENGINEER2 SITE ENGINEER3

Legend:

Information Flow of Communication

44

4.2.3 Current Inspection System / Method

From the analysis of interview short note, it shows that the business process of

defect inspection system is in serial mode and time consuming. Most of the time, the

same process is repeating in other group.

From the data of interview question of 3.1 How is the final inspection’s data

been stored in your company? The result shows that there is sign of data reentry

exist in each company and it is 80% from the overall sample.

Figure 4.3 : Percentage of Date Reentry

This is because most the company are renter the defect data from hardcopy

into softcopy for proper defect short out according to PTD number and also to serve

for electronic documentation purpose.

The analysis from the interview question of 3.3 normally, how is your

company sort out final inspection’s data? Show’s that most of the company still

done the repeating same paper work manually to short out PTD number according to

project site and it is about 80% from overall project.

DATA STORE IN HARDCOPY

20%

DATA TO BE REENTER INTO

SOFTCOPY80%

45

INFORMATION BEEN REPEATING

SHORT OUT MANUALLY

ACCODING TO PROJECT

80%

INFORMATION BEEN PROCESS

AND CARTAGORIZED ACCORDING TO PROJECT USING

SOFTCOPY20%

Figure 4.4 : Data Short Out Method According to Project

For question of 3.4 Do you have a special formatting for contractor to

make a reply on your request? It shows that the level of need in proper standard

format in documentary management system so that all the document will be

standardize for easy management and it is about 20% of overall company already

implement to use standard format in documentary management system.

46

40%

40%

20% NO

YES

IS GOD TO HAVEONE

Figure 4.5 : Level of Need in Standard Document Format

4.2.4 Business Process Defect Inspection System for Current Selected Company

From the result of the analysis before show that there is a need of automation

defect management system which is design to eliminate the data reentry problems and

also automation in documentary management. Therefore a system in auto generation

of standard defect inspection report will be design and the information entry is list out

as sample form (Form 4.1) below.

47

QUALITY FORM

ARCHITECTURAL & BUILDING

WORKS

Reference

Page

Release

Revision No.

Date

:

:

:

:

:

QF-ABW

1 of 3

1

0

1 March 2006

ARCHITECTURAL WORK INSPECTION FORM FOR CFO

PROJECT :

Please make arrangement to inspect the following unit :-

BLOCK UNIT LEVEL

ITEM CONDITION

PICTURE COMMENT

Form 4.1 : Quality Form for Inspection System

48

4.3 Introduction to Mobile Inspection System Design

From the literature study at section 2.8, it had clearly showed out the

construction industry now days are needed a mobile defect inspection system.

Therefore a new Mobile Defect Inspection System (MDIS) prototype which is design

to manage and inspect the defect to more effectively and up to a state where there is a

time and cost saving and also reduce the work load. And is so simple and easy to use

since there is no installation required or high computer skill is needed.

With combining the Mobile Device technology, Cellular Network support and

Portal support, real time data entry can be done easily in to this defect management

system Portal Server and then the current defect scenario at the construction site will

been reported. Defect inspection process can be done easily by using the mobile

device for defect data and picture recording at any where any time without carrying a

heavy plan or a bunch defect recording sheet (Figure 4.6).

Figure 4.6 : Basic Mobile Inspection Concept at Construction Site

49

With the Automation feature of portal, a defect repot will created to a

correspondent party to respond instantly. And by the mean time the administrator also

can make their decision or judgment base on the real time defect report update from

the system.

Finally, since this system is automation, easy data entry and respond instantly.

Problems of Data missing, data reentry or fragmentation in defect communication will

be solved. Besides this each party involve in this system will bring to more closely on

each other.

4.3.1 Database Design

The construction industry involves several disciplines with a complex network

of communications between these disciplines (Egan, 1998). Currently, all the

stakeholders in a construction project communicate with one another individually

with faxes, telephone networks and in some cases via electronic mail (Hibberd, 2000).

This kind of one-to-one correspondence can make the communication network very

complex resulting in a “spider web” network

So, in here the traditional business process will be reengineering. From the

result of the Figure 2 in interview analysis, it show out the targeted company is now

facing a traditional chaos in the defect communication (Figure 4.7), therefore a

database which function as a centralized server (Figure 4.8) will be created to server a

multi party communication and also information sharing.

50

Figure 4.7 : Spider Web

Figure 4.8 : Centralized Network

4.3.1.1 DFD of Inspection Process

The data flow diagram (DFD) is an excellent communication tool for analysis

to model process and functional requirements. It is the graphical presentation of

system showing their active components and data interface between them. DFD was

one of the primary tools of the structure analysis efforts in the year of 1970’s. It was

develop and enhanced by Yourdon, McMenamin, Palmer, Gane and Sarson and until

today, the DFD still consider as a best mdelling techniques for eliciting and

representing the processing requirement of a system (Zamri M et al, 2004).

CONSULTANTENGINEER 2

PROJECT MNAGER

CLERK OF WORK 2

ARCHITECT

CONTRACTOR BYTRADE

QUANTITYSURVEYOR

SITE MANAGER

DIRECTOR

CONSULTANTENGINEER 2

PROJECT MNAGER

CLERK OF WORK 2

ARCHITECT

CONTRACTOR BYTRADE

QUANTITYSURVEYOR

SITE MANAGER

DIRECTOR

DatabaseServer

51

From the result of the interview, it shows that the inspection the traditional

business process of defect inspection system in the targeted company was as shown in

Figure 4.9.

Figure 4.9 : Traditional Defect Management Business Process

After reengineering, the defect management process with the aid of MDIS will

look like Figure 4.10.

52

Figure 4.10 : Defect Management Business Process after Reengineering

DFD diagram been created after the reengineering Defect Inspection Process,

for the purpose to identifying the data entry require. Beside this, the DFD also help in

showing the type of information and entity related in the process flow. Therefore

DFD for targeted company had been created as Figure 4.11.

Figure 4.11 : Data Flow Diagram (DFD) for Targeted Company

53

From the DFD above, it clearly shows that the data entry needed to be

download by the portal to inspector’s PPC are: -

1. A Selected standard defect Inspection list form

2. Listed PTD need to be Inspect

3. List of Inspection type

4. Type of Building

And the feed back from the inspector PPC to portal system was a filled

selected standard defect inspection form which contained :-

1. PTD number of the houses contain defect

2. Condition of defect at particular selected defect type

3. Location of the defect

4. Contractor responsible

5. Comment

6. Picture (if any)

After all the information was completely send to the database portal, then the

output from the portal of MDIS system will automatically generate a list defect report

to a responsible contractor and also a report to system administrator about the

currently number of logged defect and the number of defect completely been fixed

(Figure 4.12).

54

Figure 4.12: Data Flow for Input and Output from MDIS

4.3.1.2 Introduction to Data Modeling Overview

A data model is a conceptual representation of the data structures that are

required by a database. The data structures include the data objects, the associations

between data objects, and the rules which govern operations on the objects. As the

name implies, the data model focuses on what data is required and how it should be

organized rather than what operations will be performed on the data. To use a

common analogy, the data model is equivalent to an architect's building plans.

From the DFD diagram Figure 4.13 above, it already show that the data and

the input that need to feed in the database system in order to process and keep the

record of defect logged by the field inspector, a brief draft map of the database of

MDIS had been created as Figure 18 below.

55

Figure 4.13 : Database Structure of MDIS

4.3.1.3 Data Structure of Inspection System

From the Figure 12 above, the basic concept for the MDIS database structure

concept is the whole MDIS system is been built up form 7 key element which is:-

A. List Of Standard Defect Check List

A standard defect check list propose by the previous researcher (Nelliah Sittor,

2005) which consist of 10 type most commonly use defect check list

B. Inspection Information

A part which will contain necessary information to access current inspection

such as inspection type, type of buildings project name and block name.

56

C. Employee Information

A part which consist of basic information of all the employee involve in the

project team and it is including the inspector’s background information which

will be use to assign to a selected project defect inspection.

D. Level

A part consist of level information which is use for accessing a multi storied

building

E. Location

A part which hold information of section in a building, example: Car park,

Master Bedroom and Kitchen.

F. Contractor Information

A part where all the necessary basic background information of contractor will

be store at. Example: Contractor’s trade

G. PTD Number

PTD number was a very unique lot number which is register and assign by the

land office of Malaysia to a particular lot of land or property, therefore this

section will hole the information of the PTD number which will be use as a

unique primary key to store defect information.

In the creation of database, Microsoft Access was been choose as a primary

software use to manage and creation of this MDIS database in earlier stage, because

due to the good database creation and management feature which is design in the

Microsoft Access. Later when in the implementation of MDIS in the web portal,

57

Active Server Language will be use to access server for retrieve and update of MDIS

portal database.

4.3.1.4 ERD Model of Inspection System

The Entity-Relationship (ER) model was originally proposed by Peter in 1976

[Chen76] as a way to unify the network and relational database views. Simply stated

the ER model is a conceptual data model that views the real world as entities and

relationships. A basic component of the model is the Entity-Relationship diagram

which is used to visually represent data objects. Since Chen wrote his paper the model

has been extended and today it is commonly used for database design for the database

designer, the utility of the ER model is:

• It maps well to the relational model. The constructs used in the ER model can

easily be transformed into relational tables.

• It is simple and easy to understand with a minimum of training. Therefore, the

model can be used by the database designer to communicate the design to the

end user.

• In addition, the model can be used as a design plan by the database developer

to implement a data model in specific database management software.

4.3.1.5 Entities

Entities are the principal data object about which information is to be

collected. Entities are usually recognizable concepts, either concrete or abstract, such

as person, places, things, or events which have relevance to the database. Some

specific examples of entities are employees, projects, location. An entity is analogous

to a table in the relational model.

58

An entity design in especially for MDIS using Microsoft Access is as Figure

4.14.

Figure 4.14 : Entity-Relationship Model

4.3.2 System Design

To serve the purpose of mobile inspection system, basically the MDIS system

is design to support two separate system parts, where one part is an in moveable part

such as Pocket PC which run at window CE system, and other part is to serve a

workstation which is in moveable in the office for administration purpose such as

Microsoft Windows 98 OS and above. (Figure 4.15)

59

Figure 4.15: Mobile Defect Inspection System (MDIS) Main System Topology

The mobile support part in MDIS system is design to let user to enter the data

and information at any place and any time. This mean the user need not back to office

for renter the data back into the work station and process the data, because all the data

and information of this MDIS is store in the internet portal server. Therefore, the user

of the MDIS system can retrieve and store information where ever they go and where

ever the site is located, provided as long as there is a cellular network signal and can

connect to internet.

This MDIS system are design to connect to internet using cellular network

because the cellular network was the most far area coverage then using a signal

booster. Nevertheless the cellular network in Malaysia now days are almost cover the

develop area with the speed up to 2Mbps (Figure 4.16).

60

Figure 4.16: Cellular Coverage in Malaysia

However on the other hand, the MDIS system also designs to including the

non moveable unit such as work station in the office. This is to serve the purpose of

defect report reference system to contractor who involve in the project and also to

serve the purpose of system admin in database maintenance and also MDIS core

system maintenance.

4.3.2.1 Hardware and Software Requirement

To use this MDIS system in the mobile unit, it is suggests that the POCKET

PC is require to serve the best performance due to multiple functional feature (Detail

of the feature has been discussed in Chapter 2). However the basic hardware

specification for mobile unit to use the MDIS system shows at Table 4.2.

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Table 4.2: Hardware Requirement for Handheld Unit

Unit Type POCKET PC Processor ARM 255 MHz and above Ram 32 MB Rom 32 MB O/S Microsoft® Pocket PC 2002 and above Display 3.5" 240 x 320 16 -bit color transflective

TFT Connectivity USB synchronization cable, Bluetooth or

WIFI for connecting to internet via GPRS,EDGE or 3G, Wireless GSM jacket

Input Method Stylus (Soft keyboard)

The software requirement for the MDIS in the mobile unit are only require

Microsoft Win CE 2002 and above and the web browser which are able to run the

java script. How ever, in this master project third party web browser “NetFront

V3.1” from ACCESS CO. LTD was use due to its stability and browser access speed.

On the other hand, the hardware requirements to serve the best performance of

in moveable unit such a workstation are show as the Table 4.3 below.

Table 4.3: Hardware Requirement for Workstation

Unit Type IBM compatible personal computer Processor Pentium ( or equivalent) processor ( 800

MHz or above recommended ) Ram 64 Mb ( 128 recommended ) O/S Microsoft Windows 98 and above Connectivity Via Cable modem in 50k or Via ASDL

modem in STREAMYX

Software requirement for MDIS at the workstation is not limited due to the OS

provided is powerful enough to process the IO from the workstation hardware.

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4.3.2.2 System Platform

As mentioned in earlier, the MDIS system is design to support across two

different OS platform which is Win CE and Standard Microsoft Windows 98 and

above, therefore it is important to select a language which can communicate between

these two different OS platform. Besides this, never to forget also that the MDIS is an

application which need to design and operate in a Internet Information Service (IIS)

server to retrieve and save information inside the server database (Figure 4.17).

Therefore, in this MDIS project, Active Server Page Language (ASP), Visual

Basic (VB) Language and JAVA was use a medium which communicate through the

three different platforms. ASP language was use as the primary medium to interact

most of the process server instruction between these three different platforms.

Following by was the VB language which use in some form design and security

checksum, and JAVA language was been used in the table form controlling for

Graphics User Interface (GUI).

Although the JAVA language is involve in the controlling of table form GUI,

but the orientation and presentation of information to the user at different platform

was control by the Hyper Text Markup Language (HTML).

For the information database retrieval at portal server, it is control by using the

ActiveX Data Object (ADO) method in order to connect the user to the database.

After the been connected to the database, it is good to using Structured Query

Language (SQL) to retrieve the data or the information in the manner or the way as

end user require.

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Figure 4.17: Interaction in Between MDIS System Platform

4.3.2.3 System Architectural

System architectural of MDIS basically is support by 9 functional modules.

Each module function is unique and interacting in each other so that it serve the

function of database management and control , OS detection and GUI control, image

processing, information access security control by level and group, data export, data

print, report auto generation, database acquisition and data post.

64

Figure 4.18: System Architectural of MDIS

a. Database Management and Control

The function of this module is to collect and save the data which user post in

into database storage in the server. This module also serves as a functional module in

retrieve database or information from the server database storage upon query from

user. This module retrieves the data from the database using ADODB method as

show in the ASP source code in Table 4.4.

Table 4.4: ASP Source Code of Database Management and Control Module

<% Set objPagingConns = Server.CreateObject("ADODB.Connection") objPagingConns.Open CONN_STRINGs Set objPagingRSs = Server.CreateObject("ADODB.Recordset") objPagingRSs.PageSize = iPageSizes objPagingRSs.CacheSize = iPageSizes objPagingRSs.Open gstrSQLs, objPagingConns, adOpenStatics, adLockReadOnlys, adCmdTexts %>

65

Where “ADODB.Connection” is to set a pointer to the database which is need

to open for information accessing, whereas the method of “ADODB.Recordset” is to

set a pointer to the record set inside the database.

b. OS Detection and GUI Control

The function of this module is to detect the current operating system on

supporting the unit which is in browsing the MDIS system. Later arrange the

appropriate GUI to respond back to the browser and the source code was listed in

Table 4.5 below.

Table 4.5: ASP Source Code of OS Detection and GUI Control Module

<% if (instr(request.servervariables("HTTP_USER_AGENT"), "Windows CE")) then response.redirect "menuppc.asp" end if %>

Where the “request.servervariables” is responsible to get the initial working

OS string "HTTP_USER_AGENT" from the browser and from there identify the type

of browser it use. From the source code listed in Table 4.5 before, the code test the

Boolean function of the return string from the code “request.servervariables” weather

it return the string of "Windows CE" which is an identifier for OS of Windows CE in

POCKET PC. If the Boolean test is true then divert the GUI into POCKET PC mode

where the screen display is readjusted to suit POCKET PC and if it is fault then the

GUI is set to respond in normal workstation view.

C. Image Processing

The function of this module is to reset the type and size of picture where later

will respond by the database management and control module in saving the all the

picture submitted or retrieve the picture which is store inside the database and the

ASP code are as Table 4.6.

66

Table 4.6: ASP Source Code of Image Processing Module

<% 'Declare Variables.. Dim sql Dim rs Dim conn Dim userID,str userID = Request("PhotoId") If userID = "" Then userID = 0 'Instantiate Objects Set conn = Server.CreateObject("ADODB.Connection") Set rs = Server.CreateObject("ADODB.Recordset") 'Open connection Conn.Open "Provider=Microsoft.Jet.OLEDB.4.0;" & _ "Data Source=" & Server.MapPath("data.mdb") 'Get the specific image based on the ID passed in a querystring str = "SELECT user_photo FROM users where user_id =" & userID rs.Open str, conn,3,3 if rs.eof then 'No records found Response.End else 'Display the contents Response.ContentType = "image/gif" Response.BinaryWrite(rs("user_photo")) end if 'destroy the variables. rs.Close conn.Close set rs = Nothing set conn = Nothing %>

D. Information Access Security Control by Level and Group

The function of this module is to setup a security where user can only access

the information according to their user level or group. The security module will also

prevent unnecessary database access from the unauthorized outsider in the internet.

Basically MDIS using a session cookies to verify the user identity from the employer

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database bank and then set their information access to MDIS system according to user

level or group. (Table 4.7)

Table 4.7: ASP Source Code of Information Access Security Control by Level and Group Module

<% dim username, password, loginButton username=TRIM(Request("username")) password=TRIM(Request("password")) logButton=Request("loginButton")="Login" if logButton then Dim Con, sql, rec set Con = Server.CreateObject("ADODB.Connection") Con.Open "DRIVER={Microsoft Access Driver (*.mdb)}; DBQ=" & Server.MapPath("database.mdb") 'Select the record matching the username. sql = "SELECT * FROM tblusers WHERE UCase(username)=' "& UCase(username) & "' AND UCase(password)=' " & UCase(password) & " ' " set rec=Con.execute(sql) 'If no match found, EOF is not true. if NOT rec.EOF then Response.Redirect("menu.asp") 'Change to page redirect to after login else blankError="Invalid username." 'EOF is true, no match found. end if end if %> <html> <head> <title>Login</title> </head> <body> <form name="productForm" method="post" action="<%=Request.ServerVariables("URL")%>"> <center> <table border =1> <tr><td colspan="2"> <% if blankError<>"" then Response.Write("<center><font color='red' size='3'>"&blankError&"</font></center>") end if %> </td></tr> <tr>

68

<td><Strong><font face="courier new" size="3">Username:</font></strong></td> <td><input type="text" name="username" size="35"></td> </tr> <tr> <td><Strong><font face="courier new" size="3">Password</font></strong></td> <td><input type="password" name="password" size="35"></td> </tr> <tr><td colspan="2" align="center"><input type="submit" name="loginButton" value="Login"> <input type="reset" name="reset" value="Clear"></td> </tr> </table> </center> </form> </body> </html>

E. Data Export

The function of this module is to export the database for use of other office

documentation application such as Microsoft excel, Microsoft words, CSV (comma

separated values) and xml.

F. Data Print

The function of this module is to control the print out from the webpage. This

because some time the content of some web page is too long and more then a page.

And if printing the web page content direct from the browser, the information at print

out some time will be disarrange. Therefore it is necessary to have a module to

control the information layout cut off per page. And In the MDIS system, a JAVA

script once again had been used to serve the purpose (Table 4.8).

69

Table 4.8: ASP Source Code of Data Print Module

<link rel="stylesheet" href="test.css" type="text/css"> <script language="JavaScript"> var gAutoPrint = true; // Tells whether to automatically call the print function function printSpecial() { if (document.getElementById != null) { var html = '<HTML>\n<HEAD>\n'; if (document.getElementsByTagName != null) { var headTags = document.getElementsByTagName("head"); if (headTags.length > 0) html += headTags[0].innerHTML; } html += '\n</HE>\n<BODY>\n'; var printReadyElem = document.getElementById("printReady"); if (printReadyElem != null) { html += printReadyElem.innerHTML; } else { alert("Could not find the printReady function"); return; } html += '\n</BO>\n</HT>'; var printWin = window.open("","printSpecial"); printWin.document.open(); printWin.document.write(html); printWin.document.close(); if (gAutoPrint) printWin.print(); } else { alert("The print ready feature is only available if you are using an browser. Please update your browser."); } } </script>

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G. Defect Report Auto Generation

The function of this module is to automatically generate a report using

information the server database and then pass it to a data printing module for present

in a proper print out manner. This defect report will be generating according to user

login trade where already to system admin in earlier (Figure 4.19).

Figure 4.19: A Report Which Been Generating Automatically By Defect Report Auto

Generation Module

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4.4 User Operations Manual of MDIS

4.4.1 User Manual for Pocket PC

Login Screen

MIDS supports multiple users and multiple companies on the same PORTAL.

• Firstly user need to login with an appropriate user id and password.

• Then click Login button to login

in to MDIS system

Menu Screen

After Login process, user will lead to the main menu which consist of Defect Inspection Template and also some Administration task (will access only by authorize person only)

Sub Defect Item Screen

Once the Defect Inspection Template is selected, user will bring to a List of existing defects recorded for the selected defect. The Main Identification Key use in this Defect Inspection system are base on the Unique PTD number which is assign by local authority on each Lot of housing.

• If select here we will go to Add New record for the particular Defect.

If select here we will go to Edit the current record for the particular Lot or Unit.

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Creating New Record

Once the Defect Inspection Template is selected, the Room drop down box will populated with the applicable Rooms that exist in the Location. Then the user will need to :-

• select the PTD number • select the Inspection Number • select the Location to inspection • select the Level of Location • select the Contractor In charge

to This Task • Ticks if the current subject of the

inspection is satisfy. • Insert Comment of inspector on

the particular inspection • Insert a Picture which can snap

instantly from the camera of Pocket PC.

Saving Record

• Click On Save to save the particular information into the server.

• Click on Reset to reset the data

back to earlier condition, but not after the save button been click

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4.4.2 User Manual of Workstation

Login Screen

Besides, MDIS can be use at Pocket PC, this system is also allow another access the real time data Online. This had given a large room of convenient to the user to monitor their project from far away with just access into internet.

• Firstly user need to login with an appropriate user id and password.

• Then click Login button to login

in to MDIS system

Menu Screen & Status Report

The MDIS system will automatically generate brief view of the current status in defect management once the Administration is logon Here MDIS also allow the Administrator and staff to edit or enter the data through the side Menu Although every one can enter information but some menu is limit to the use of Administrator only. E.g. Employee Menu

Edit & Record

Office user also got a function to edit and record the data same as the function in POCKET PC

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List Generating

MDIS can also Auto generate list of data detail information according to real time database storage in sever.

Other User Information Sharing

Beside for the internal user to share the data information, MDIS also allow some control information to be Retrieve by the Public Guess such as Contractor.

Defect Listing by Trade

The Public Guess will be serving with a simple menu which will only show the defect to be responsible.

Defect Report

MDIS will generate a list of defect report to correspondent of contractor. So, contractor will need to fix up the defect and then request the inspector carried out inspection after fixing. MDIS will allow contractor to print the

75

report via click the “Print This Page” button.

4.5 Testing of Prototype

To test the prototype, the targeted developer had given a selected 85 unit of

double storey house which already in the defect inspection phase (Figure 4.20) as a

test field for MDIS prototype. Beside the basic information of the construction site,

other site plan will be refereed to extract some information such as compartment

which allocate for the houses and the interviewer from the developer is invited for

MDIS prototype demonstration. But at a day before prototype try out at the

construction site, a short briefing on operating MDIS prototype is undergo with the

targeted site manager and the prototype user manual also been provided to the

targeted site manager.

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Figure 4.20: Location of Test Field

The details of the targeted construction site are as below:- Developer Sunset Villa Sdn Bhd Number Of Houses 85 Unit Type Double Storey Terrace House Location Kamunting, Perak PTD PTD 11452 To 11536 Site Name Taman Bukit Mas Distance From Main Office 45 KM Site Manager In Charge Mr Ewe Hong Cheong C.O.W In Charge Mr Ng Zhong Jun Inspection Phases First Inspection Time Of Testing 09: 00 am Date Of Testing 28 February 2006 Architect Mirage Architect Consultant PMK Consultancy

PTD 11452 TO PTD 11536

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After gathering the basic information of the construction site, the next step is

gathering the information of the allocated compartment inside the house, therefore a

study on the architect plan (Figure 4.21 & 4.22) been conducted and then summarize

the result in the Table 4.9.

Figure 4.21: Ground Floor Plan

Figure 4.22: First Floor Plan

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Table 4.9: List of Compartment Extracted

Floor Listed Location

Ground Floor Car Porch Living Dining Store Staircase Utility Room Dry Kitchen Bath Room 1 Wet Kitchen Yard First Floor Balcony Master Bed Room Master Bath Room WIC Family Hall Bed Room 2 Bed Room 3 Bath Room 2

List of contractor involve in the project was provide by the targeted company

and each contractor are listed together with their trade in Table 4.10.

Table 4.10: List of Contractor in the Project

Trade Name Main Contractor EHS Construction & Renovation Sdn

Bhd Structural Sub Contractor EHS Construction & Renovation Sdn

Bhd Brick Work Sub Contractor Yip Kim Meng Tiling Work Sub Contractor Adam Susilo Painting Work Sub Contractor Beh Kew Weng Roofer Work Sub Contractor Haji Ismail Bin Ishak Plumber Work Sub Contractor Loke Khong Sang Electrical Work Sub Contractor Lip Seng Electrical Sdn Bhd Carpentry Work Sub Contractor Sidik Sewerage Work Sub Contractor Manap External Work Sub Contractor Kusnan Aluminum Work Sub Contractor Muslim Skim Coat Work Sub Contractor Sudik Metal Work Sub Contractor Yik Sun Enterprise

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4.5.1 The Hardware Equipment Needs to Prepare Before Inspection

After gathering all the information and then insert those information into the

server, the MDIS system is ready to operate. But a few advice on mobile unit

preparation need to notice before carried out the inspection operation which is: -

• Make sure Pocket PC is fully charge

• Try to clear as much space in memory as possible for use in storage of

picture.

• Spare extra one SD memory module if can in case of unexpected memory

space shortage error occurrences.

• Try not to adjust the screen backlight to maximum because it is battery

consuming

• If can, try to get one hard casing for pocket pc to protect it from

unexpected fallen object and also for dust prevention.

• Upload the necessary reference information such as PTD number and basic

information such as inspection number, inspector name, project name and

contractor who involve in this project in advance.

• If the pocket pc is without camera, user can use a choice either using the

camera from the cell phone unit then later transfer the picture from cell

phone unit to pocket PC via Bluetooth synchronization.

• If the pocket pc needs to use cell phone as a dial up modem via Bluetooth,

then the pairing process between these two devices must be done in

advance.

• For the best connection speed, user can had their own choice in selecting

some fast internet service such as EDGE or 3G from the local cellular

provider (Table 4.11).

80

Table 4.11: Comparison of Price and Service from Different Cellular Network Provider in Malaysia

TYPE OF PLANCELULLAR NETWORK PROVIDER

POSTPAID PREPAID POSTPAID PREPAID POSTPAID PREPAIDUNLIMITED (RM) 120 N/A 150 N/A 99 199

PAKAGE 5M N/A 3M N/A EDGE/GPRS EDGE/GPRSMONTHLY CHARGES (RM) 25 N/A 50 N/A N/A N/ACENT / kb IF EXCEED 0.5 N/A 1 N/A N/A N/A

PAY PER USEPEAK (CENT / kb ) 1 N/A 1 N/A 1 1OFF PEAK (CENT / kb ) 0.5 N/A 1 N/A 1 1

MAXIS CELLCOM DIGI3G PLAN EDGE/GPRS PLAN

However, during the inspection operation some particular need to take notice

to avoid inconvenient of inspection process was:-

• Some confine place such as lift pit some time will cause the cellular signal

disturbance, so try to get to open space.

• Before taking any picture, the user must make sure the picture type is set

to jpeg format with the size of 640 x 480 pixels which suit better to MDIS

system.

• Make sure you enter the right PTD number on each lot; therefore the

earlier desk study about the project information is necessary.

CHAPTER 5

5EVALUATION OF THE PROTOTYPE SYSTEM

5.1 Introduction

Basically this chapter will describe the evaluation of the MDIS prototype system

and also includes the aim and objectives of the evaluation, methodology, results and

discussions on the overall evaluation process. At this chapter, it also concludes the

overall findings of the master project.

Aim and objective of Evaluation

• To assess the performance of the prototype system and the accuracy of the

output;

• To determine the applicability of the prototype system to the construction

industry;

• To assess the affect of interaction on the user with the prototypes system;

• To obtain comments and recommendations for improving the prototype

system.

82

Interviews were conducted with selected company to evaluate several aspects of

the prototype system. Validation is a part of evaluation that deals with the performance of

the system or building the right system that performs with an acceptable level of accuracy

(Zamri M et al, 2004). Before test runs the prototype at construction site, the prototype

gone through several trial runs with appropriate refinements to improve it. The process

continues until the prototype is ready for a demonstration. When the prototype is ready,

the interviewers from the targeted company were invited for demonstration. Once the

prototype demonstrated, the summative evaluation was undertaken and the findings were

used to improve the final prototype.

5.2 Evaluation Questionnaire Design

Evaluation questionnaire was designed based on the aim and objectives of the

evaluation stated in Section 5.1. Appendix B shows a sample of the evaluation

questionnaire. The questionnaire was divided into three sections as follows:

1. Section A

Basic information from participant such as the participant’s name, position in their

company and experience were asked in this section.

83

2. Section B

11 questions about various aspects of the prototype system were asked in this section.

For each question in section B, participants were asked to tick the box that best

represents their assessment on the scale of 1 (poor), 2 (fair), 3 (satisfactory), 4 (good)

and 5 (excellent). It was divided into the following three sub headings:

• The System Performance

• Applicability to Construction Industry

• General

3. Section C

In this part, the participant is requested to give two comments, including the main

benefits of the prototype system and ways to improve the system.

5.3 Evaluation Result

This section reports feedback from the evaluation participants that responses to

the questions and give comments for further improvements. Generally, the targeted

evaluation respond personnel are site manager, site engineer and clerk of work from that

construction project. The Table 5.1 shows the result from the evaluation of the prototype

on the aspect of system performance, applicability to construction industry and general

rating of the prototype. Table 5.2 shows the additional comment from the respondent.

84

Table 5.1: Result of Evaluation Poor Fair Satisfactory Good Excellent 1 % 2 % 3 % 4 % 5 %

SYSTEM PERFORMANCE (OVERALL RATING) 0.00 3.03 15.15 33.33 48.48

1 How even does the Inspection System help in daily and inspection work? 0.00 0.00 1 33.33 1 33.33 1 33.33

2 How clearly is the selection criteria defined in the system? 0.00 0.00 1 33.33 0.00 2 66.67

3 How well does the inspection template provided in the system? 0.00 0.00 0.00 1 33.33 2 66.67

4 How useful will the system be in supporting communication between the main office and site and between the clients and main contractor? 0.00 0.00 0.00 1 33.33 2 66.67

5 How well does the Inspection System help in interacting with other program such as word with exporting data features? 0.00 0.00 1 33.33 1 33.33 1 33.33

6 How well does the system reflect the inspection ability in a real situation? 0.00 0.00 0.00 1 33.33 2 66.67

7 How useful do you find the process of sorting out the data within the system? 0.00 1 33.33 1 33.33 1 33.33 0.00

8 How well does the system save time in back to office job? 0.00 0.00 1 33.33 1 33.33 1 33.33

9 How useful is the system manages the defect documentation between site and office? 0.00 0.00 0.00 2 66.67 1 33.33

10 How well does the system reduce the defect inspection work load? 0.00 0.00 0.00 1 33.33 2 66.67

11 How useful do you find the system in shorten up the information distance? 0.00 0.00 0.00 1 33.33 2 66.67

APPLICABILITY TO CONSTRUCTION INDUSTRY (OVERALL RATING) 0.00 13.33 20.00 40.00 26.67

1 How effective/accurate is the system in Defect Management and Quality Management? 0.00 1 33.33 0.00 1 33.33 1 33.33

2 How convinced are you that construction industry professionals will accept (or use the system)? 0.00 1 33.33 1 33.33 1 33.33 0.00

3 How effectively will the system increase the speed of inspection process and office documentation? 0.00 0.00 1 33.33 0.00 2 66.67

4 To what extent does it represent an improvement (or help) in the decision making process? 0.00 0.00 0.00 3 100.00 0.00

5 To what extent is the system flexible in choosing the most appropriate inspection options? 0.00 0.00 1 33.33 1 33.33 1 33.33

GENERAL (OVERALL RATING) 0 0 25.00 33.33 41.67

1 How well organized (designed) is the system? 0.00 0.00 0.00 1 33.33 2 66.67

2 How user friendly is the system? 0.00 0.00 1 33.33 1 33.33 1 33.33

3 How well integrated are the different operating system? 0.00

0.00 1 33.33 1 33.33 1 33.33

4 What is your overall rating of the prototype system? 0.00

0.00 1 33.33 1 33.33 1 33.33

85

Table 5.2: Additional Comment

Additional Comment • Please add an extra language such as Malay Language • Put less picture during logon to increase loading speed • Need a more proper user teaching guide • Need more detail inspection layer • Insert a part which can more collaborative between inter organization in term

of documentation management • The set up cost will be expensive

Generally the respondent had rate the MDIS prototype as excellent because the

prototype give a user friendly environment to the user (Figure 5.1).

Figure 5.1: System Performance

On the other hand, most of the respondents (40%) had rate the MDIS prototype as

good, only when they were asked about its applicability to construction industry (Figure

5.2).

0% 3% 15%

33%

49% POOR FAIR

SATISFACTORY GOOD EXCELLENT

86

Figure 5.2: Applicability to Construction Industry

The overall rating by the respondent to the prototype was excellent because due to

the design of the prototype is much fulfilling the need of the respondent in defect

management (Figure 5.3). The respondent also had some additional comment to the

prototype to improve the flexibility of prototype into their organization (Table 5.2).

Figure 5.3: Overall Rating

Besides the additional comment, the respondent also give comments on the

benefit of the prototype to the construction industry (Table 5.3).

0% 13%

20%

40%

27% POOR

FAIR

SATISFACTORY GOOD

EXCELLENT

0%0%25%

33%

42% POOR FAIR SATISFACTORY GOOD EXCELLENT

87

Table 5.3: Benefit of the Prototype

The prototype had manage to process the document in standardize way; therefore it

help in improve a quality.

The prototype had help in reduce the number of inspection personnel went back to

office for data re entry.

These prototypes can accompany a photograph with report at a same time; therefore

it helps in reduce my work on photograph short out.

Now I can assign my staff to in charge of defect inspection on a multiple site.

Is good to have the automatic report generating for contractor to catch up.

This prototype help in reduce the chances of miss recorded defect and there fore it

help me in keep out of double return to fix the defect.

5.4 Advantage of the Prototype

As a result from the evaluation (Table 5.3), the advantage of the prototype

includes:-

a. Standardize the way of managing defects and improve quality.

b. Increased productivity of inspectors by eliminating the need for data entry back in

the office.

c. Accurate photographic records and improved communication to contractors.

d. Increase the productivity of inspectors responsible for multiple project sites.

e. Eliminate delays in communicating defects reports to contractors.

88

5.5 Prototype Limitation

From the evaluation process, the MDIS prototype have several limitations as follow:

• The set up cost for the prototype will be slightly expensive.

• Wireless signal have some interference if the inspection is done in the confine or closure locations.

• Speeds of the cellular network are some time unstable and inconstant, and this

will affect the data transmitting speed of the prototype.

5.6 Summary

This chapter has described the summative evaluation of the prototype system. The

research adopted questionnaire techniques in evaluating the prototype system. The results

from the evaluation show that the prototype system has an overall good performance base

on the demonstration session. Although the prototype concept is still new to the

construction industry, yet the respondent agreed that this prototype concept will be

adopted in future. Finally, the limitations of prototype, comments and suggestions from

the evaluation were used to refine the prototype system.

CHAPTER 6

6CONCLUSION

6.1 Introduction

This chapter seeks to summarize and provide conclusion to the research as well

as recommendations for future improvement and development. It also conclude its

targeted aim and objectives.

90

6.2 Realization of Research Objective

The discussions herein reflect the accomplishment of each specific objective:

Objective 1: To review the inspection process and standard check list used in practice at

construction site.

This objective was achieved base on the execution of extensive literature reviews

and background research. From the review it indicates that:-

I. There is a common standard defect inspection process involve in every stages

of the construction process (Figure 2.3).

II. From the standard defect inspection process, the activity which need most

check list to aid and help in the inspection process was been identified (Table

2.4).

III. From the proposal of inspection process, it clearly shows that there is the

need of quality plan and report on the defect inspection (Table 2.6).

Objective 2: To identify the potential at and requirement for mobile inspection system at

construction site.

This objective was achieved base on the execution of extensive literature reviews

and background research and the study indicate that:-

I. The local construction industry had shown that there was potential and

requirement of using Pocket Pc in the construction industry and the result

was as shown in the Table 2.3.

91

II. The literature study also showed that on level of need in standard electronic

check list at varied construction works Table 2.5.

Objective 3: To develop a prototype at a mobile inspection system for construction site.

Through the rapid prototyping technique, a mobile defect inspection system

(MDIS) prototype was develop and tested to achieve this final objective. From the

evaluation of the prototype at a construction site, it was reported that:-

I. The respondent had rate the MDIS prototype as excellent in system

performance because the prototype can give a quite user friendly

environment to the user. Beside this, the respondent do finds the prototype

did a well defect communication between the parties involve (Figure 5.1).

II. The respondents had rate the MDIS prototype as good base on the

applicability to construction industry because this kind of inspection system

is still new to the industry, but the effort to try and implementation in the

construction industry was encouraging (Figure 5.2).

III. The overall rating by the respondent to the prototype was in excellent

because due to the design of the prototype is much fulfilling the need of the

respondent in defect management (Figure 5.3).

92

6.3 Recommendations for Improvement

From the research findings, the user of MDIS system had recommended that the

following suggestions to be adapted for future improvement and enhancement of the

mobile defect inspection system.

I. Add an extra language such as Malay Language in getting wider range of user

and also flexibility in user readings; beside this the additional language can also

bring the beneficial of prototype to more groups of people especially the lower

layer in organizations.

II. Insert less and only necessary picture during security logon to increase loading

speed due to the fact that a high pixel picture are consist of large size, therefore

the loading in overall of the prototype was slow.

III. Need proper user teaching guide.

IV. Insert a part which can more collaborative between inter organization in term of

documentation management which will collaborate not just only the defect

management document but also other document.

6.4 Recommendations for Future Improvement

This research generally had identified a number of areas which could be carried

out for further research, therefore several possible suggestions were listed as follow:

I. Further study could be conducted in adding an additional module which

related to contractor’s claim control base on the reported fix defect condition.

93

II. Besides this, adding a collaborative module which interact with other

material quantity control program or software in term of proper controlling

and monitoring would be encourage beneficial.

III. Research in how to adapt a construction safety management feature into the

MDIS prototype could be conducted due to both defect and safety are likely

in the same characteristic in providing better work quality.

94

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FACULTY OF CIVIL ENGINEERING UNIVERSITY TECHNOLOGY OF MALAYSIA

QUESTIONNAIRE FORM

TITLE: PDA AS A MOBILE INSPECTION SYSTEM AT CONSTRUCTION SITE

Prepared By:

ONG BOON THAI (Contact No. : 016-3616212)

Course:

Master of Science in Construction Management

Objective of Study:

This study is aimed at identifying the inspection process and standard check list

in practice at construction site for the final inspection. Besides that, it also helps to

identify the potential and requirement for mobile inspection system at construction site.

This study intends to develop a prototype of a mobile inspection system for

construction site.

Guidance:

1. Please tick or fill in the blank with appropriate information.

2. Every information filled in this questionnaire is CONFIDENTIAL.

3. Your co-operation is highly appreciated. THANK YOU

101

RESPONDENT’S PARTICULARS

Name : _________________________________________

Company : _________________________________________

Company Address : _________________________________________

_________________________________________

_________________________________________

Position : _________________________________________

Email Address : _________________________________________

Signature : _________________________________________

102

PART A : GENERAL A.1 Please identify which category of organization you belong to Contractor Consultant Services Developer A.2 How many years of working experience do you possess? Less than 5 years 5 – 10 years 10 -15 years Over 15 years A.3 Did your company involved in carrying out housing project? Yes No If yes, please proceed to question A.4 and A.5. A.4 How many years your company involved in carrying out housing project? Less than 5 years 5 – 10 years 10 -15 years Over 15 years A.5 In your opinion, did every housing project must be gone through the process

of final inspection? Yes No

103

PART B:

Question Remarks Answer/Document

1.0 Organization Structure of the

company

1.1 Company organization

structure

1.2 Who is in charging of final

inspection?

2.0 Basic information of final

inspection.

2.1 What is the process of final

inspection?

2.2 Who are the parties

involved?

2.3 What is the purpose of final

inspection?

2.4 What type of check list your

company used for the final

inspection?

2.5 Besides check list, what are

the others information you

need during process of final

inspection?

2.6 Did your company using any

IT equipment to assist on

your final inspection?

2.7 How do contractor

corresponding to your final

inspection’s result?

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PART C: Aspect of IT

Question Remarks Answer/Document

3.0 Did your company using

internet to access the

information?

3.1 How is the final inspection’s

data been stored in your

company?

3.2 How does your company

communicate with other

parties regarding on

documentation?

Such as contractor,

consultants.

3.3 Normally, how is your

company sort out final

inspection’s data?

3.4 Do you have a special

formatting for contractor to

make a reply on your

request?

105

EVALUATION QUESTIONNAIRE

PDA AS A MOBILE INSPECTION SYSTEM AT CONSTRUCTION SITE This evaluation questionnaire should be completed following a demonstration of the prototype system. A. Information about the participant

Name (optional) : _____________________________________________________

Your position (e.g. demolition engineer, researcher) : _________________________

Experience in/with construction inspection/quality control work (years) : _________

B. Evaluation of the Prototype System

(Please put a tick in the box that best represents your assessment of a question) (1 is Poor, 2 is Fair, 3 is Satisfactory, 4 is Good and 5 is Excellent)

Questions Rating

THE SYSTEM PERFORMANCE 1 How even does the Inspection System help in daily and

inspection work? 1 2 3 4 5

2 How clearly is the selection criteria defined in the system? 1 2 3 4 5 3 How well does the inspection template provided in the

system? 1 2 3 4 5

4 How useful will the system be in supporting communication between the main office and site and between the clients and main contractor?

1 2 3 4 5

5 How well does the Inspection System help in interacting with other programme such as word with exporting data features?

1 2 3 4 5

6 How well does the system reflect the inspection ability in a real situation?

1 2 3 4 5

7 How useful do you find the process of sorting out the data within the system?

1 2 3 4 5

8 How well does the system save time in back to office job? 1 2 3 4 5 9 How useful is the system manage the defect documentation

between site and office? 1 2 3 4 5

10 How well does the system reduce the defect inspection work load?

1 2 3 4 5

11 How useful do you find the system in shorten up the information distance?

1 2 3 4 5

Additional comments :

106

APPLICABILITY TO CONSTRUCTION INDUSTRY 12 How effective/accurate is the system in Defect

Management and Quality Management? 1 2 3 4 5

13 How convinced are you that construction industry professionals will accept (or use the system)?

1 2 3 4 5

14 How effectively will the system increase the speed of inspection process and office documentation?

1 2 3 4 5

15 To what extent does it represent an improvement (or help) in the decision making process?

1 2 3 4 5

16 To what extent is the system flexible in choosing the most appropriate inspection options?

1 2 3 4 5

Additional comments :

GENERAL 17 How well organized (designed) is the system? 1 2 3 4 5 18 How user friendly is the system? 1 2 3 4 5 19 How well integrated are the different operating system? 1 2 3 4 5 20 What is your overall rating of the prototype system? 1 2 3 4 5 Additional comments :

C. General Comments

1. What do you consider the main benefits of the prototype system? _______________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

_______________________________________________

2. In what ways can the system be improved?

_______________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

_______________________________________________

3. Further comments:

_______________________________________________________________________

______________________________________________________________________

_________________________________________________________________

______________________________________________________