johnnie walker
TRANSCRIPT
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TABLE OF CONTENTS
TOPICPage Nos
1. Executive summary2
2. History of the company2-4
3. Blends4-5
4. Competitors5-6
5. Marketing strategies6
6. Mission and Aims6
7. Company’s Production7-8
8. Advertisements8
9. SWOT Analysis9-10
10. Brand Personality10-13
11. Marketing Mix and Promotion14-16
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12. Accolades16
13. Keep Walking Campaign16-19
14. Brand Loyalty19
15. Chart showing blends according to year ofproduction 20-21
16. Sponsorships21-22
17. Limited edition/Special bottles24-26
18. Snapshots27-30
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Johnnie Walker is a brand of Scotch whisky owned by Diageo that
originated in Kilmarnock, Ayrshire, Scotland.
The most widely distributed brand of blended Scotch whisky in the
world, it is sold in almost every country, with annual sales of
over 130 million bottles.
Executive summaryJohnnie Walker is a famous trade mark for Scotch whisky all over
the world. As the world’s greatest whisky house, Johnnie Walker
is known for big flavors and experts blends. The vision and
ambition of the Walker family has inspired progress and great
achievements for almost two centuries. With five unique blends,
Johnnie Walker becomes one of the most popular whiskies that
achieve high class of wine in consumers’ choices in the world.
However, Johnnie Walker with its slogan “Keep Walking” continues
to satisfy the demands of every kind of customers by launching
new product Pink Label to target female consumers. In this
campaign, Hong Kong is the target market that Johnnie Walker
wants to introduce its new product because Hong Kong is known as
a paradise for shopping and luxury goods. So we believe that this
market will be the best way for the company to launch the new
product and increase sale volume in the shortest time. In respect
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to have a lot of competitors, Johnnie Walker with the new
pricing, sales, promotion, we believe that our company can become
the leading manufacturer of whisky wine all over the world.
HistoryOriginally known as Walker's Kilmarnock Whisky, the Johnnie
Walker brand is a legacy left by John "Johnnie" Walker after he
started to sell whisky in his grocer's shop in Ayrshire,
Scotland. The brand became popular, but after Walker's death in
1857 it was his son Alexander Walker and grandson Alexander
Walker II who were largely responsible for establishing the
whisky as a popular brand. Under John Walker, whisky sales
represented eight percent of the firm's income; by the time
Alexander was ready to pass on the company to his own sons, that
figure had increased to between 90 and 95 percent. Prior to 1860, it was illegal to sell blended whisky. During that
time John Walker sold a number of whiskies—notably his own
Walker's Kilmarnock. In 1865, John's son Alexander produced their
first blend, Walker's Old Highland.
Alexander Walker introduced the iconic square bottle in 1870.
This meant more bottles fitting the same space and resulted in
fewer broken bottles. The other identifying characteristic of the
Johnnie Walker bottle is the label, which is applied at an angle
of 24 degrees and allows text to be made larger and more visible.
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From 1906 to 1909, John's grandsons George and Alexander II
expanded the line and introduced the colour names. In 1908, when
James Stevenson was the Managing Director, there was a re-
branding of sorts. The whisky was renamed from Walker's
Kilmarnock Whiskies to Johnnie Walker Whisky. In addition, the
slogan, "Born 1820— Still going Strong!" was created, along with
the Striding Man logo, a figure used in their advertisements to
this day, created by illustrator Tom Browne, in honor of the
founder, and given the same name.
Johnnie Walker White was dropped during World War I. In 1932,
Alexander II added Johnnie Walker Swing to the line, the name
originating from the unusual shape of the bottle, which allowed
it to rock back and forth.
The company joined Distillers Company in 1925. Distillers was
acquired by Guinness in 1986, and Guinness merged with Grand
Metropolitan to form Diageo in 1997.
Johnnie Walker is no longer blended in Kilmarnock, and has not
been for many years. The bonded warehouses and company offices
(now local authority) can still be seen in Strand Street and John
Finnie Street.
On 1 July 2009, Bryan Donaghey, Diageo Managing Director for
Global Supply Scotland, announced that Diageo intended to cease
production at the plant in Kilmarnock. Under a restructuring
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programme across Scotland, production would be moved from the
brand's original home to Diageo plants in Leven, Fife, and
Shieldhall, Glasgow.
News of the planned closure had widespread media attention and
condemnation. Following the decision, a public campaign was waged
to try to persuade Diageo to reverse this decision. However on 9
September 2009 Diageo stated that they intended to press ahead
with the move away from Kilmarnock and that the matter was
"closed".
The Johnnie Walker plant, the largest employer in the town of
Kilmarnock, closed its doors in March 2012.
BlendsFor most of its history Johnnie Walker only offered a few blends.
In recent years there have been several special and limited
bottlings.
Standard Blends Red Label: an 80 proof (40% ABV) blend of 35 grain and malt
whiskies. It is intended for making mixed drinks. According
to William Manchester this was the favourite Scotch of Winston
Churchill, who mixed it with soda. Red Label has been reported to
be former U.S. Vice President Dick Cheney's drink of choice.
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Black Label: an 80 proof (40% ABV) blend of about 40
whiskies, each aged at least 12 years.
Double Black Label: A new addition, the whisky was created
taking Black Label as a blueprint and adding heavily peated malts
and some aged in deeply charred oak casks.
Green Label: is no longer internationally available, but
remains in limited production for the Taiwanese market.
Elsewhere, as of mid 2014 it can still occasionally be found in
retail channels. This variety is a blended malt, meaning it is
made just from single-malts with no grain whisky added. Green
Label uses predominantly four malts "drawn from the four corners
of Scotland"—the intent of the blend is to deliver depth,
substance, and intensity. Each of the malts
(Talisker, Linkwood, Cragganmore, and Coal Ila) was selected by
the blender for balance, with each malt whisky matured for a
minimum of 15 years.
Gold Label: an 80 proof (40% ABV) blend of over 15 single
malts. It was derived from Alexander Walker II's blending notes
for a whisky to commemorate Johnnie Walker's centenary. His
original efforts were thwarted by a shortage of these malts
following World War I. Gold Label is commonly bottled at 15 or 18
years, or without an age statement as Gold Label Reserve. Gold
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Label has been replaced, without an age statement, as "Golden
Label Reserve" as of 2013.
Platinum Label: an 80 proof (40% ABV) private blend—aged 18
years to replace the original Gold Label in the Asian market, and
sold alongside Gold Label Reserve. It is also available in
Australia, Brazil, Canada and South Africa and Israel.
Blue Label: Johnnie Walker's premium 80–86 proof (40–43%
ABV) blend with no age statement. Johnnie Walker Blue Label, also
known as Max Walker, is blended to recreate the character and
taste of some of the earliest whisky blends created in the 19th
century. Bottles are numbered serially and sold in a silk-lined
box accompanied by a certificate of authenticity. It is one of
the most expensive blended Scotches on the market, with prices in
the range of US $200–$300.
Johnnie Walker Swing: supplied in a distinctive bottle whose
irregular bottom allows it to rock back and forth. It
was Alexander II’s last blend: it features a high proportion of
Speyside malts, complemented by malts from the
northern Highlands and Islay, and is "almost as sweet as
a bourbon".
Red & Cola: a premix of Red Label and cola, sold in cans and
bottles similar to beer.
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CompetitorsIn the whisky wine market, Johnnie Walker has a good reputation
and famous trade mark. So there are not many competitors that
have the same class with our company. Chivas Regal can be the
main competitor with Johnnie Walker. Chivas Regal was first
established in 1801, in Scotland. It is the market-leading Scotch
whisky aged 12 years and above in Europe and Asia Pacific. Chivas
Regal sales have grown by 61% between2002 and 2008.
For Johnnie Walker Besides, other indirect competitors in alcohol
drink market for Johnnie walker are Hennessy (Cognac), Smirnoff
and Absolut (Vodka), Bacardi and Jack Captain (Rum), etc.
History of company’s development and marketing
strategies The marketing progress of the company starts in 1909, when
Walker brothers decided to hire a popular cartoonist Tom Browne
to create a logo – the Striding Man, which is the main figure in
the all Johnnie Walker advertisement campaigns. The slogan “Keep
Walking” was later incorporated to accompany the Striding Man,
and is undeniably one of the most memorable world-wide
advertising campaigns today. Johnnie Walker® is growing very
fast. In 1909 they decide to start producing more and more
products. They renamed their whiskies in deference to their
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customers’ habit of identifying them by their coloured labels –
Johnnie Walker® Red Label® and Johnnie Walker® Black Label are
born. That is the main reason we don’t usually say Johnnie
Walker. The Johnnie Walker® Gold Label® was born in 1920 to
celebrate 100 years of the Walkers’ business. Lately, a “whiskey
for the waves” was introduced by Sir Alexander Walker. It was
called “Swing” and it was a gold- coloured whiskey. Each “label”
aims to attract a group of customers, depending on their class,
differentiating the quality and the price of the beverage.
Mission and AimsJohnnie Walker is one of the biggest companies with a traditional
spirit. Their mission is to keep the quality of the beverage,
because of their great success over the years. The marketing plan
of the company is to keep their current consumers and create a
favorable environment to its potential customers. We can say that
the slogan of the company – “Keep Walking” – is one of the most
respected marketing tagline nowadays. In my opinion, when
something is positive for the company and it is pulling the sales
up, it should not be changed. Over the years, the company had
more than great success with this tagline. As I mentioned,
Johnnie Walker is classic market leader, and for sure this is
because of the maintaining the style of the company, which is
adored by millions of people all over the world.
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Analysis of the customersJohnnie Walker is the favorite alcoholic drink to many British
and people all over the world. It is luxury beverage and the
consumers are real connoisseurs. When we talk about the United
Kingdom, the Johnnie Walker is holing a big percentage of the
customers, and there is a huge potential for new customers.
Basically, such a beverage is consumed by people over 18 years
old. Many businessmen rely on Johnnie Walker, which makes them
classical customers.
Analysis of the Employees“One of the world’s largest manufacturer of drinks, Diageo,
announced July 1 the closure of the Johnnie Walker whisky
bottling plant in Kilmarnock and distillery at Port Dundas,
Glasgow in Scotland.”
This is a quote from a famous newspaper. Diageo is currently
holding the Johnnie Walker Company, which means that there will
be a change in the staff, which may affect the product’s quality
somehow.
Analysis of the Competitors
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There are a lot of competitors while we talk about beverages, but
malt whiskies are all different, and each has its own unique
flavour profile. Johnnie Walker is paying attention to its long
history.
Company Production The Johnnie Walker portfolio features five award-winning whiskies
– Red Label® Black Label® Green Label ® Gold Label® Blue
Label®.
Johnnie Walker’s product line covers a broad range of occasions
for the whisky drinker from every day to special moments. The
five premium brands represent a range of prices and tastes that
share a remarkable history and a commitment to quality. Let’s
take a closer look on each label. RED LABEL® also known as “Extra
Special Old Highland Whisky,” was introduced in 1909.By 1945, Red
Label was the world’s best selling Scotch Whisky, and today is
still number one. It is described as a powerful combination of
spicy, smoky malts, such as Talisker and lingering lighter
grains. BLACK LABEL® created in 1820 and originally known as
“Walker’s Old Highland Whisky,” was re-launched in 1909 under its
new name. As many as 40 whiskies, each aged 12 years or more make
up this satisfyingly complex blend. GREEN LABEL™ is the newest
addition to the Johnnie Walker portfolio. Introduced in 2004,
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Green Label is a pure malt scotch whisky, blended from four
characteristic single malts (each at least 15 years old), which
together create a balanced whisky evoking freshness and smoke.
GOLD LABEL® launched in 1995, is the ultimate whisky pleasure
with notes of honey. A skillful fusion of rare aged whiskies
inspired by the notes originally kept by Sir Alexander Walker,
Gold Label is crafted from only a small number of Scotland's most
renowned distilleries, each matured for a minimum of 18 years.
BLUE LABEL® is heralded as Our Rarest and Most Exclusive Blend.
Released in 1992, Blue Label is the ultimate luxury Scotch Whisky
and is created from the most unique and premium whiskies in the
world. Blue Label is also known as the whisky for connoisseurs,
and as such, each bottle is individually numbered.
Marketing strategies and Advertisement
The makers of Johnnie Walker Blue Label are using contemporary
art as the backdrop for a new multi-million dollar marketing
campaign to reinforce the whiskey as a luxury brand. The effort
is part of a renewed push for the beverage, which tripled its ad
spending this year. Jason Colvin, a New York-based film director,
has written and directed a spec commercial for Johnnie Walker
whiskey. Drawing from the brand’s successful “Keep Walking”
campaign, he tells the story of an artist who doesn’t give up
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when faced with knock-downs and insults; in fact he is inspired
by them. We should take a look at the Facebook fans page
statistics:
For the past few years the social activity is increasing
steadily, thanks to the company’s internet marketing
advertisement.
SWOT ANALYSIS
Strengths
Long history ,Strong Brand Name, Good reputation, Connoisseurs
customers, Unique Tagline and advertisement, Variety of different
products, Favorable conditions for development, Many winning
Awards, High quality of the products, Good management and
delivers all over the world
Weaknesses
Not that cheap ,The products are killing brain cells ,The drunk
driving, Alcohol poisoning, Alcohol dependence
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Opportunities
New Flavors and Recipes , Parties and Events and More contests
Threats
Strong competition, Grape diseased plants, Organizations against
drunk driving , organizations against alcohol
dependence ,Religious influence ,home brewers and Revenue taxes
From the SWOT analysis we can see, that there are a lot of
strengths because of the strong management and marketing of the
company over the years. Opportunities for Johnnie Walker – they
definitely need to be more active when we talk about events,
contests and parties. New flavors and recipes are not that
necessary, because their current products are awesome. The
weaknesses are actually affecting every company in this industry.
So these weaknesses are not directly affecting Johnnie Walker as
a company. The threads that are facing Johnnie Walker are many.
Since the alcohol is somehow illegal drink, we have to keep in
mind when we consume it. Many organizations against the alcohol
have been formed due to the alcohol influence. When we talked
about the political factors of the United Kingdom we mentioned
the revenue taxes and how they affect the sales of Johnnie
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Walker’s products. We said that they don’t affect that much,
because of some reasons. However the revenue taxes are still
being a thread.
JOHNNIE WALKER BRAND PERSONALITY
Johnnie Walker is the biggest selling Scotch whisky and the third
largest spirits brand in the world; which has presence in more
than 200 countries. The brand outsells its nearest rival by over
10 million bottles a year. “Johnnie Walker Red Label” is the
third largest spirit brand in Australia and the market leading
Scotch whisky brand in the Australian market. With a strong
heritage and an interesting history since 1820, the brand raised
its own personality and brand elements such as the Striding Man
or the square bottles; which lately became well recognised global
icons and were registered trademarks and in the market place long
before McDonald’s, Nike and Coca-Cola. In the 1990’s the brand
faced difficult times not only itself but the whisky industry, as
emerging brands and new tastes appeared on the market. However,
during 2007, Diageo Plc., the owner of the Johnnie Walker brand,
announced record results for Johnnie Walker and the delivery of
an exceptionally challenging 5-year business goal for the brand,
which was to achieve an annual sales volume of 15 million cases
worldwide. Considering this target was set following a long
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period of stagnation in the whisky category, this is a remarkable
achievement, made possible, largely, by Scotch whisky distillers
actively repositioning their products to appeal to a new
generation of drinkers. The “Keep Walking” campaign helped to
give Johnnie Walker the positioning it was looking for; as well
as strengthened the core concepts rooted in its history; enabling
it to become an international symbol to continue the trip to
fulfil consumers’ dreams. The Johnnie Walker family of whiskies
shares the values of progress, substance and vitality. These
values are visually communicated by the core elements of the
packaging, the Johnnie Walker brand name and the Striding Man.
This distinctive brand identity is aimed at supporting the
brand’s dominant and global leadership positioning.
The brand team conducted a research of the market situation at
the time. They categorized their market in 3 different markets:
mature, developed and emerging as Johnnie Walker has worldwide
presence but different situations in each market. For example, in
the emerging market there were undeveloped trade and distribution
whereas in the mature one the cost of doing business was rising
along with the retail power. The team acknowledged that there was
an intense competition as well as a declined in alcohol
consumption in mature markets. They found out the changes in the
consumer trends and preferences as other drinks were rising and
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Johnnie Walker was depending mostly on aging consumer base.
Another key finding was that the market did not had a clear
perception and understanding of the differences between Scotch
brands, for example, between standard and deluxe blended
whiskies. Therefore, the consumer decision purchase was based on
price rather than on brand. Important to mention as well that
Johnnie Walker was positioned in different ways from one country
to another, and the ads used where the conventional one for a
whisky with Scottish landscapes or middle age men with young
women; which result in an unclear brand image and a lack of brand
building. With these key findings, the brand team created a 5
years plan that aimed to attract new drinkers as well as
maintained the loyalty of the actual ones. Therefore, in 1999
they launched the first global campaign “Keep Walking” which gave
the right positioning that the brand was lacking of. This
alternative campaign appeals to consumer in a more emotional and
higher level. It is not selling just a whisky but a lifestyle, an
inspiration that tap into human motivation. The strong heritage
and the great history that the brand owned such as the “Striding
Man” remains central to the brand’s communication strategy. In
that sense, it was essential to understand men’s lifestyles,
expectations, concerns, motivations, values and aspirations; as
well as to relate it to the historic associations and icons of
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Johnnie Walker in order to be able to create a focused,
differentiated, universally implementable and sustainable
positioning brand. The “Keep Walking” campaign has been seen in
more than 200 countries and it has been a crucial part of the
enormous growth that the brand shows in the 21th century. It gave
to the brand its own identity which achieved to be universal and
to differentiate it from the rest. Nowadays Johnnie Walker is
pushing into emerging markets to catch the middle class that is
transforming the world and seems to be the growing and potential
market for the upcoming years.
A Brand Personality Review of Johnnie Walker Johnnie Walker is not just the world leading Scotch whisky brand
but has become an international symbol of progress thanks to the
successful associations and brand awareness created in the “Keep
Walking” campaign. “A brand name is more than the label employed
to differentiate among manufacturers of a product. It is a
complex symbol that represents a variety of ideas and attributes.
It tells the consumers many things, not only by the way it sounds
… but via the body of associations it has built up and acquired
as a public object over a period of time” (Gardner and Levy, 1955
P.35). Johnnie Walker is a clear example of this definition as
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its’ square bottles or slanted label help not only to
differentiate it from the rest but become part of the iconic
symbols of the brand, which with the time acquired and built
associations between the consumers and itself. Nowadays the brand
personality of Johnnie Walker is the result of the mix of a
strong heritage and history and the understanding of the actual
trends and needs of the market; as Aaker (2001) suggested this
concept of trait inference updating mechanism. The “keep walking”
campaign was a key element of its actual success but also of the
building of its actual personality. The brand strategy of Diageo
group rely on the identification of the key brand’s benefit which
will meet the consumer’s need. When the group became the owner of
the brand, after an extensive research was conducted, they
understood that in order to become a powerful and meaningful
brand for the consumer, its positioning should be far beyond a
whisky but a more emotional and personal concept. However, they
successfully managed to maintain the roots of the brand, as the
“Striding Man” remains in the logo and its part of the brand
image. Aaker (1997) defined brand personality as “the set of
human characteristics associated with a brand” and according to
the consumer research conducted by Diageo’s Team; Johnnie Walker
was associated in consumer’s mind with distinct brand values such
as substance, excellence and masculinity, all of which are
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relevant to men in different stages in their lives”. (Pavoola,
2006). In Aaker’s brand personality scale, Johnnie Walker could
be part of the “Sophistication” group as it is related to the
upper class and charming; or of the “excitement” group as it is
imaginative, spirited and maintains itself up to date. Referring
to the different stages in men’s life is an important
characteristic, as it involves the concept of progress which is
the key brand’s concept and it is portrayed in its advertising.
The “Keep Walking” campaign represents the concept of personal
progress just as John Walker did it when he founded his business
in 1820. This emotive tag line draws on the traditional
association of drinking whisky while celebrating significant
achievements and marking the rites of passage in a man’s life. In
this sense, the consumers may feel connected or associated with
the brand itself as it encouraged them to “keep walking” to
fulfil their dreams. Today, brands have become an iconic meaning
to the consumers. Archetypes are components that refer to the
subconscious mind, which root deeply in human thoughts and
actions. By archetyping a brand marketers create a common
definition that is accepted throughout all cultures and thus
generates immediate recognition (Batey 2008, Franzen & Mortiarty
2008, Siraj & Kumari 2011). According to 12 master brand
archetypes identified by Mark and Pearson (2001) Johnnie Walker
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could be identified as the “Care Giver” as its masculinity
characteristic is related to be the provider, the protector; as
well as the “Sage” as it understand the world and shared the
passion and persistence of keep moving towards its goals. What is
the Next Step?
Johnnie Walker is actually the world’s number 1 selling Scotch
whisky, and seems its campaign is working globally. Their
strategy relies on creating a concept where it sells an
aspiration and lifestyle in which people or even a nation can
feel identified. The brand has put its eyes in the emerging
markets were the potential consumers will drive the brand’s
growth. As it has been reviewed, the brand nowadays owns a
concept and personality that has been set assertively according
to the market needs but which does not forget its roots. It is
related to progress, and this concept is timeless as humans will
constantly pursue change and renovation. As the man around the
world says “200 years and Johnnie is still walking; and he’s not
showing any signs of stopping”.
Marketing Mix and Promotion of Johnnie Walker a. Above the line promotion, is promotion that is done
outside of the business, promotion like this often includes
TV advertising and radio advertising.
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b. To redesign there new image, Johnnie Walkers could
redesign all of there products packaging and design, they
could do this by maybe adding tartan design to the bottles
of whiskey, if they wanted to give there products an
authentic Scottish look, they could also redesign there logo
to make the company look more like how they want the company
to be thought of,
To promote there new image Johnny Walkers could also pay
famous celebrities to be seen drinking there products, this
way people will think its cool to drink Johnny Walkers
whiskey, they could get someone who is fashionable and not
considered an alcoholic to get rid of any bad images created
by heavy whiskey drinkers.
c. Johnnie Walkers could tell how there advertising campaign
is doing by keeping a very close track on sales, if they did
this they could make sure that they were increasing sales
significantly enough to warrant the huge amount of money
they are spending on the advertising campaign. Another way
they could keep track of sales and to find out what people
thought of there new marketing campaign would be to perform
a survey in major cities to see if people new about there
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new image, and if they thought the advertising campaign was
good and suitable for a whiskey company, they could then use
the information they got back from there surveys to further
improve there current advertising campaign.
Johnnie Walker could also monitor selected shops to see who
they are selling there whiskey to, and if the advertising
campaign is working, and the people who they are targeting
with the new campaign are actually buying the product, or if
its still the same people who used to buy the product.
All of these way combined would help Johnnie Walker get an
idea of how well there product is selling thanks to the new
advertising campaign, and if it is selling better than it
used to. Using these methods Johnnie Walkers could also find
it if redesigning their image is really working and if new
people are buying the drink thanks to the advertising. They
could also use the feedback they received from the surveys
both positive and negative to try and improve there
advertising to give a stronger sense of there new image to
people.
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d. Personally I do not think that a company would require to
advertise a product such as whiskey to the market as much as
Johnnie Walker are doing, I do not think that spending 20
million pounds on advertising a product like whiskey will
improve sales and demand dramatically. However I do think if
Johnnie Walker’s sales are falling and there main cash cow
is losing sales compared to other whiskeys I think that some
advertising would be a good idea, just not to the extent
that Johnnie Walkers are preparing themselves to do. I think
the better option for Johnnie Walkers would be to look at
the other 3 P’s of the marketing mix (Price, product, place)
and see if changing them could help increase sales.
For example instead of just spending millions on
advertising, Johnnie Walkers could do some market research
to see what is the hard drink of choice in clubs and pubs,
they could then make there product appear to be like that
but better, they could also make sure that ever pub, club
and disco sells Johnnie Walkers to try and rid them of there
old man image.
They could also see how different prices would affect sales,
they could try making the price higher in certain places,
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and lower in others, to see what has the best effect if any
on there sales. This would also help them find out if there
product is price elastic, to see if they could raise prices
in areas to increase revenue.
Lastly they could look at there product and try and find out
how to make it look more appealing to the masses, they are
redesigning there image, but redesigning there image has to
have a solid background, if they are trying to look like an
authentic Scottish drink, but have an English flag on
thefront of the bottle, people would be offended. They also
need to make sure that there product does not offend any
other cultures, or they could have the same problem as the
newspaper ‘The Sun’ has in Liverpool.
I think if Johnnie Walker took all the P’s into account
other than just one (promotion) they would have more luck
increasing the sales of there product, this would create
more revenue, in which they could plod the money into
redesigning there image.
Accolades
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Johnnie Walker spirits have generally received strong scores at
international Spirit ratings competitions and from liquor review
bodies. The Green Label, for example, received an extraordinary
string of three double gold medals from the San Francisco World
Spirits Competition between 2005 and 2007. The Gold Label
received double gold medals from the San Francisco competition in
2008 and 2009 and won a gold in 2010. Spirits ratings aggregator
proof66.com, which averages scores from the San Francisco Spirits
Competition, Wine Enthusiast, and others, puts the Black, Blue,
Gold and Green Labels in its highest performance category ("Tier
1" Spirits). Johnnie Walker spirits have several times taken part
in the Monde Selection’s World Quality Selections and have
consistently received a Gold and Grand Gold Quality Award.
Keep Walking’ campaignThe vision for Johnnie Walker was progress to motivate men
throughout the world (Dawson, 2008). Whisky always characterized
masculine success, but in the 21st century success wasn’t
restricted to money or status but to the internal quality
possessed (Dawson, 2008). The striding man was fundamental to the
advertisement of Johnnie Walker, which was changed to pace
forward into the future advertisements because the brand found it
essential toinspire consumers with advancement and not just sense
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of celebration (Dawson, 2008). The campaign is the same
worldwide, but differs to accommodate specific needs for
different locations in the world (Dawson, 2008). Johnnie Walker
tries to revitalise its ‘Keep Walking’ campaign by launching new
advertisements frequently, an example of a recent on being
launched via BBH London (Campaign Brief Australia, 2014)
Impact on receivers
Provincial analysis demonstrates that there is a huge difference
in the consumption of Johnnie Walker from different countries
resulting from the rate of exposure to the ‘Keep Walking’
campaign which was the key factor of increase in volume sales for
the brand (Appendix 2) (Dawson, 2008). The phrase ‘Keep Walking’
was popular to such an extent that people started to use the
slogan of the company to express their feelings and ideas in
correlation with the progress message. A good example to
demonstrate it is when in Greece, in 2008, party members used
this message to motivate the people (Dawson, 2008). In Lebanon,
during the protest, the community members carried banners with
the slogan ‘Keep Walking’ (Dawson, 2008). Another good example of
popularity of the slogan is of people tattooing their body with
the ‘Striding Man’ logo (Dawson, 2008).
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Effectiveness of the campaign
The effectiveness of the campaign can be explained by the
following factors: The campaign was global for all markets that
provides a common basis for control over the final result and
overall message. The commercials do not only promote the brand
but appeals to human emotions leading them to identify themselves
with the brand. Johnnie Walker could use distinctiveness in the
advertisements which gave its campaigns a different place in the
minds of people Johnnie Walker keeps in its consumers minds using
message that emphasize the brand benefits. Ex. "Johnnie Walker,
where flavour is King"; The campaigns provide a positive social
message which leaves a constructive impact about the brand. One
of the campaign also pledges to ‘Join The Pact’ where on every
glass is etched a hashtag #ImNOTdriving to show assurance to the
cause of drinking responsibly (Marketingmagazine, 2014)
The effectiveness could also be proved in numbers, since the
‘Keep Walking’campaign was launched in the year 2001, the sales
increased by 48% in volume sales (Appendix 3) and 94% in value
sales (Appendix 4) represents 3.9% increase in market share in
the scotch category (Dawson, 2008). The keep walking incremental
value from 2000-2007 was UD$ 2.21 billion, with the revenue
return of US$ 3.2 billion (Dawson, 2008). The ‘Keep Walking’
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campaign not only describes progress, but also makes the customer
‘want to do it’ meaning involve the customer in using the
particular brand (Iezzi, 2006). 3.4 Criticism/Survey
Despite obvious advantages and effectiveness of the ‘Keep
Walking’ campaign there are some critics that can be supported by
a survey “Johnnie Walker – Keep Walking” (Appendix 5) The survey
was conducted among representatives of different countries and 59
respondents were questioned. It can be concluded from the survey
that: The exposure of the advertisements is very low as about 80%
of the respondents did not remember the last advertisement they
watched; The survey also depicted lack of extending the brand
towards women, which can be seen through around 85% of the
women’s interest, in seeing a woman in the advertisements,
preferably a business woman; It can be also said that the message
of progress isn’t sent through as intended by the brand as 30.51%
of people identify Jonnie Walker for party and progress both
equally.
Johnnie Walker ‘Keep Walking’ advertising campaign is one of the
most notable cases in field of advertising. Having analysed the
‘Keep Walking’ campaign, it can be said that to capture consumers
worldwide its necessary to tap basic human ideals and reflect the
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brand through it. Different advertising models can be used to
promote brands, but in case of Johnnie Walker, the brand’s own
communication model proved to be most successful for it. It’s
‘Keep Walking’ campaign has been a major success but a few more
modifications as stated above can improve the brand performance
worldwide.
Brand Loyalty Taking the example of the whiskey brand, Johnnie Walker, it can
be seen how these tips work for an established brand to retain
customers and make them loyal to the brand. Johnnie Walker, a
brand which boasts international success based on a long history
of creating quality whiskey blends (John Walker & Sons, 2012),
has set up Johnnie Walker Facebook pages for all the major
markets it caters to. Looking at the Johnnie Walker Singapore
Facebook page, it can be seen that all the tips recommended by
Kabani are implemented in some way. The page administrators
create posts every one or two days for people who have “liked”
the page to look at, share with friends and comment on. These
posts are not just about Johnnie Walker whiskey products, but
also sporting events (Johnnie Walker is a sponsor of the McLaren-
Mercedes team in the Formula 1) and interesting facts relating to
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distinguished people or events. Helpful posts, such as exclusive
recipes for preparing seasonal cocktails with Johnnie Walker
products, are shared on this page. Johnnie Walker makes its fans
the stars through competitions to win a place at the Circuit
Lounge, which is the party held during the Singapore Formula 1
Grand Prix, where Johnnie Walker selects people from its list of
people who have “liked” the page, to receive guest passes for the
exclusive party. The names of the winners are then posted on the
page. At other times, content shared by fans will be shared and
re-posted by the page administrators. Besides the exclusive party
invitations, Johnnie Walker posts sneak previews of new limited
edition product releases or information on upcoming events
related to the brand. Finally, whenever fans have questions about
products or events and are awaiting responses, the page
administrators promptly reply to inform them of the situation
(e.g. why a letter has yet to be received). This method of
interacting with consumers can be deemed successful for building
brand loyalty as so many fans have posted comments about how much
they love the brand and enjoy it for the special occasions in
their lives (Johnnie Walker Singapore, 2012).
Johnnie Walker blends, by years of production, and from least expensive to
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most expensive.
Age 1865–1905
1906–1908
1909–1911
1912–
1931
1932–
1991
1992–
1996
1997–2012 2013–
young(blended)
OldHighlan
d
JohnnieWalkerWhiteLabel
JohnnieWalker
Premix /One
none given(blended)
SpecialOld
Highland
Johnnie WalkerRed Label
12(blended)
Walker’sOld
Highland
ExtraSpecial
OldHighlan
d
Johnnie WalkerBlack Label
none given(min. 12)[10]
(blended)
Johnnie WalkerDouble Black Label
none given[18]
(blended)Johnnie Walker
Swing
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15(blendedmalt)
JohnnieWalkerGreenLabel
15/18/none(blended)
JohnnieWalkerGoldLabel
JohnnieWalkerGoldLabelReserve
18(blended)
JohnnieWalker
PlatinumLabel
none given(blended)
Johnnie WalkerBlue Label
SPONSORSHIPSJohnnie Walker sponsors
The Johnnie Walker Classic, an Asia-Pacific golf tournament
The Johnnie Walker Championship at Gleneagles, a golf
tournament in Scotland
The McLaren-Mercedes F1 team
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The Ashes, a cricket series between Australia and England
The New York Yankees baseball team
IN POPULAR CULTURECelebrities
Johnnie Walker Black Label was Christopher Hitchens'
favorite whisky; he dubbed it "Mr Walker's Amber Restorative".
Johnnie Walker Blue Label was a favorite of the late US
president Richard Nixon, who used to enjoy it with dry ginger
ale.
Film
In Superman 3 (1980), Superman is shown drinking Johnnie
Walker Red Label after being exposed to synthetic kryptonite.
In two scenes of Ridley Scott's film Blade
Runner (1982), Harrison Ford drinks Johnnie Walker Black Label
after it is poured from a futuristic Art Deco bottle.
In The Yacoubian Building (film) (2006), Adel Emam's
character bets with his friend for a bottle of Johnnie Walker
Black Label and later drinks it with another friend.
In The Man From Earth (2007), John Oldman shares a bottle of
Johnnie Walker Green with his friends (the production could not
afford Blue).
In Argo (2012), John Goodman's character references Johnnie
Walker Blue Label.[
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In Raiders of the Lost Ark (1981) at in the infamous fight
scene in Marion's Nepalese tavern, when Indiana Jones is pinned
on the bar by a brute while a burning ribbon of spilled spirits
races toward his head, Indie whispers to Marion, "Whiskey" and
the camera pans to a bottle of Johnnie Walker Black Label sitting
next to her, which she quickly hands to Indie, who smashes it
against his attacker's head and dodges the oncoming flames.
In The Bridge on the River Kwai (1957), Colonel Saito, the
commandant of the Japanese prison camp, has Alec Guinness's
character (Lieutenant Colonel Nicholson) brought into his office.
In an attempt to smooth things over with the senior British
officer, Saito offers Nicholson some fine food and some Johnnie
Walker Red Label. Saito says of Johnnie Walker: "I prefer it
to sake." Nicholson refuses the food, but accepts the whisky.
Music
Marius Müller-Westernhagen sings about Johnnie Walker in his
song "Johnny Walker".
Krzysztof Klenczon sings about Johnnie Walker in the
refrains of his song "Port".
NOFX mentions Johnnie Walker in the song "Release The
Hostages" from Heavy Petting Zoo (1996).
Lynyrd Skynyrd mentions "Johnnie Walker Red" in the song
"Poison Whisky".
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Elliott Smith sings that "Johnnie Walker Red" helps him
"fake it through the day" in his song "Miss Misery", which was
nominated in 1998 for an Academy Award for Best Original Song in
the film Good Will Hunting (1997).
George Thorogood mentions Johnnie Walker Black and Red in
the song "I Drink Alone".
Lady Gaga mentions Johnnie Walker in the song "Speechless"
The Band mentions Johnnie Walker Red in the song "4%
Pantomime"
ZZ Top mentions Johnnie Walker in the song "Arrested for
Driving While Blind"
"The Letter That Johnny Walker Read" by Asleep at the
Wheel references Johnnie Walker
Television
In Entourage, Season 7/Episode 6 (entitled "Hair"), Turtle
tries to convert Johnny Drama to the new brand of tequila he is
promoting. Drama makes it very clear that he plans to stick to
his Johnnie Walker Blue Label.
In the Revenge episode "Lineage", Kenny Ryan describes his
father's favourite drink as being "Blue Label liquor", often
calling it his "rich man's candy".
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In the TV series Scrubs, Black Label is enjoyed by Dr. Cox,
with the "Janitor" claiming and naming the drink left at the bar
by the iconic character played by John McGinley.
In The Sopranos, Salvatore "Big Pussy" Bonpensiero gives
Johnnie Walker Gold Label as a gift.
In a Suits, Harvey Specter’s old boss, Cameron Dennis,
drinks Johnnie Walker Blue Label.
In Supernatural, Season 3/Episode 15, Rufus Turner drinks
Johnnie Walker Blue with Dean Winchester, saying, "You know, I
don’t even bother drinking unless it’s this stuff. Nectar of the
gods I’m telling you."
In The West Wing episode "Bartlet For America", recovering
alcoholic Leo McGarry mentions Johnnie Walker Blue: in the
flashback, at meeting, drinks were poured from the bottle, with
the label clearly shown, and mentioned by name. Leo then lapses
by accepting a drink, saying: "That's what I remember."
In the Burn Notice episode "Last Rites", the team's target,
Ahmed, has his lackey order Blue Label from the bar on a cruise
ship, claiming it is "$100 a shot".
Special/limited bottlings "Johnnie Walker New Explorers' Club Collection": A
collection which will contain a number of 'series', the first of
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which is the 'Trade Routes' series, which contains "The Spice
Road" (~US$43) released Dec 2012; "The Gold Route" (~US$95)
released in Mar/Apr 2013; "The Royal Route" (~US$159) releasing
May/Jun 2013. The Trade Routes series will be available
exclusively in Duty Free.
"Johnnie Walker XR 21": an 80 proof (40% ABV) blend aged 21
years.
"Johnnie Walker Black Label Keep Walking New Zealand": A
special limited-edition pack to support fundraising efforts
following the Christchurch earthquake in February 2011
"Johnnie Walker Black Label: Project Black Inspiration":
Facebook fans across Malaysia and Singapore with the chance to
provide creative input to help shape the new bottle design. Only
200 bottles available worldwide, and only available in Malaysia
and Singapore. (2011/2012)
"Johnnie Walker Black Label Anniversary Edition" 1908–2008:
in two different editions (~US$34).
"Double Black": a blend that uses peaty west coast whiskies
to create a flavour that is more smoky than Johnnie Walker Black
Label.
Collectors Edition: a collectors' edition of 12 year
old Black Label was released in limited amounts (~US$43).
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Millennium Edition: a collectors' edition of 12 year
old Black Label was released in limited amounts in the year
2000(~US$130).
Odyssey - First bottling: a very expensive blend with the
first bottling of the barrel only 250 bottles (~US$3000).
Odyssey - : a very expensive general release (~US$1000).
Deco: a very limited number of 350 ml bottles were produced
in Art Deco–designed bottles, hence the name of this blend.
Premier: a blend aimed specifically at the Japanese market.
Swing Superior: a limited edition variety based on
the Swing blend, marked by its distinctive golden label. 86.8
proof.
Original Swing (Bottle has a cork top) (US$1500)
Celebrity
Johnnie Walker 1820 Decanter: A gift to employees to mark
the 50 years of operation at the Kilmarnock distillery.
Liquer Whisky (US$1200)
21 year old: a rare aged variation of Gold Label (US$1200).
Quest: a very special blend, rarer than Blue Label (~$500).
Honour: one of the most rare and most expensive blends of
Johnnie Walker Scotch whisky.
Excelsior: a very rare double matured Scotch whisky,
distilled in 1947, bottled in 1997 (~US$1700).
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Old Harmony: a rare blend marketed at the Japanese market
(~US$850).
15 year old Kilmarnock 400 Whisky: an extremely rare Gold
Label blend bottled to mark the 400th anniversary of the granting
of burgh status to Kilmarnock. Released in 1992 in very limited
amounts (~US$850).
150 years Anniversary 1820–1970: A 150th anniversary
commemorative blend. (~US$2,000).
Blue Label 200th Anniversary: 2005 saw Johnnie Walker's
extremely limited bottling of its ultimate blend. A special
release of cask strength Blue Label, in a special
squareBaccarat crystal decanter. It is the most expensive Johnnie
Walker product, selling recently for over US$3,600 a bottle.
Blue Label 1805: On 25 July 2005, the makers of Johnnie
Walker Blue Label celebrated the birth (200th anniversary) of its
founder with the release of just 200 bottles of a special edition
blend, specially created by the Johnnie Walker Master Blender,
Jim Beveridge. None of the 200 bottles were made available for
retail sale. In recognition of John Walker’s entrepreneurial
success in bringing whisky of the highest quality to the world,
the bottles were presented to individuals deemed to have made the
most significant contribution to modern life. It is estimated
that each bottle is valued at US$30,000.
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Blue Label King George V Edition (2007): To recreate the
Johnnie Walker blending style from King George V era. King George
V was the British monarch that first granted Johnnie Walker
its Royal Warrant in 1934. Oak casks dating back to the last
century were used to age the whisky, sourced from distilleries
operating during the reign of King George V. Special packaging in
crystal decanter accompanied by an individually numbered
certificate of authenticity. (US$600).
Johnnie Walker Blue Label Mini Blended Scotch Whisky: a very
rare item that includes a hand-blown nosing glass and sealed
tasting notes and booklet on blue label whisky, costing around
US$250.
The John Walker: This blend includes old whiskies from
distilleries long since closed. Only 330 bottles were made.
(>US$3,500)
Johnnie Walker Diamond Jubilee (2012): In honour of Queen
Elizabeth II 60 bottles of whisky distilled in 1952. Only sixty
bottles are being sold in Singapore at S$250,000.
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SNAPSHOTS
Johnnie Walker Red Label
Johnnie Walker Black Label
Johnnie Walker Double Black
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Johnnie Walker Swing
Johnnie Walker Green Label & Green Label 180 Cask
Johnnie Walker Gold Label
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Johnnie Walker Gold Label Reserve
Johnnie Walker XR 21
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Johnnie Walker Blue Label
Blue Label King George V Edition
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