gaps in formal organizations: locating sites of culture production

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1 Patrick Gilger, SJ Soc of Dis/Organization Prof. Wagner-Pacifici | Final Paper Gaps in Formal Organizations: Locating Sites of Culture Production Organizations can be thought in many ways. Attention can be paid to organizations as hierarchical, stable, bureaucratic systems of power that have evolved in conjunction with modern modes of government (Weber 1978). Organizations can be analyzed in their collaborative relations to one another in a network, showing how information flows within an “intricate latticework of collaborative ventures” (Powell 1990:301). Questions of management, labor costs and motivation can be put to organizations. Organizational ecology, how environments shape organizational forms making them internally and procedurally isomorphic to one another, can be brought to the fore (DiMaggio and Powell 1983). The list could continue. This diversity can perhaps be explained by noting, with Neil Fligstein, that the “explosion of empirical research” about organizations is because the “various theories are focused on different empirical objects” (2001:33). That is, organizations are not only studied using various theories but these theories are trained on a wide variety of objects. Sometimes the object of study is the organizational life cycle, at others times the organizational environment; sometimes it is legitimation and the shaping of power that is considered, at still others the objects of study are agents. Given this enormous range of diversity a narrowing of the field of study is demanded at the outset of this present essay.

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PatrickGilger,SJSocofDis/Organization

Prof.Wagner-Pacifici|FinalPaper

GapsinFormalOrganizations:LocatingSitesofCultureProduction

Organizationscanbethoughtinmanyways.Attentioncanbepaidtoorganizations

ashierarchical,stable,bureaucraticsystemsofpowerthathaveevolvedin

conjunctionwithmodernmodesofgovernment(Weber1978).Organizationscanbe

analyzedintheircollaborativerelationstooneanotherinanetwork,showinghow

informationflowswithinan“intricatelatticeworkofcollaborativeventures”(Powell

1990:301).Questionsofmanagement,laborcostsandmotivationcanbeputto

organizations.Organizationalecology,howenvironmentsshapeorganizational

formsmakingtheminternallyandprocedurallyisomorphictooneanother,canbe

broughttothefore(DiMaggioandPowell1983).Thelistcouldcontinue.

Thisdiversitycanperhapsbeexplainedbynoting,withNeilFligstein,that

the“explosionofempiricalresearch”aboutorganizationsisbecausethe“various

theoriesarefocusedondifferentempiricalobjects”(2001:33).Thatis,organizations

arenotonlystudiedusingvarioustheoriesbutthesetheoriesaretrainedonawide

varietyofobjects.Sometimestheobjectofstudyistheorganizationallifecycle,at

otherstimestheorganizationalenvironment;sometimesitislegitimationandthe

shapingofpowerthatisconsidered,atstillotherstheobjectsofstudyareagents.

Giventhisenormousrangeofdiversityanarrowingofthefieldofstudyis

demandedattheoutsetofthispresentessay.

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Oneofthegatheringconcernsamongstthisdiversityoforganizationaltheory

is“howtheinternalorganizationalstructureworkstomotivateparticipantsand

produceoutcomesconsistentwiththegoalsofthosewhocontroltheorganization”

(Fligstein2001:4).Thepresentessaytakeastheobjectofstudyasingle,internal,

formalorganizationalsystem,onethatcoordinatesgroupbehavioracrosstimeand

spaceinordertoproduce“sacred”outcomes:thepracticesthatmakeupthemass

withintheRomanCatholicChurch.Itisthisritualpractice,readasaformal

organizationalsystemconstructedovercenturiestocontrolpatternsofbehavior

andproducesacredoutcomes(c.f.,Wuthnow1994)thatwillserveastheobjectof

empiricalresearch.

Still,ourattentioninthisessaywillnotbeonthehistoricalstructuringofthis

formalorganizationalsystem,orevenontheagentswhocomposeit.Norwillthis

essayfocusonotherwaysthatthesociologyofreligionandorganizationshave

intersected,includingthestudiesof“disruptivereligion”donebyChristianSmith

andhiscollaboratorswhichfocusedonhowreligiousorganizationsoftenfunction

asmidwivesforsocialmovementsbecausetheyprovideorganizationalresources,

includingtrainedleaders,financialresources,andstructuredpathsof

communication,forsocialmovements(c.f.,1996:13-17).

Instead,thisessaywillattendtothetextsthatprovidetheformal

organizationalstructureofthemassintheRomanCatholicChurch.More

particularly,itwillattendtothegapsthattheriteofthemassasaformal,enacted

organizationalsystemcontains–or,rather,failstocontain.Thesegapswillbe

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exposedthroughaclosereadingoftwodocuments:“TheOrderofMass”(OM)and

the“GeneralInstructionontheRomanMissal”(GIRM).Whilethesedocumentsare

describedbelow,itisrelevanttonoteherethatisthestructurethemassasfoundin

itsorganizingtextsthatwillserveasthecentralobjectofanalysis.Theonlytime

thiswillshiftiswhenlivedvariationsfromthetextareintroducedforcomparison;

tolocateplaceswheregapsemergeinthetransitionfromtextualtolived

organizationofthemass.

Afewwordsdescribingthedocumentswillbehelpful.Thefirst,theOMisa

“liturgicalscript,adescriptionoftheactionofacelebration”ofpublicworshipinthe

RomanCatholicChurch(PierceandRomano2009:7).Thatis,itisawrittentextthat

orders,byspecifyingboththewordstobespokenandactionstobetakenby

multipleparties,theenactmentofthemass.Itisremarkableinitsdetail,

prescribing,forexample,theplacementofthepriest’shandsduringaparticular

prayer,thebodyposturetobeadoptedbythecongregationatparticularmoments;

eventhevolumeatwhichcertainphrasesaretobespoken.Thiscontroliswidely

notedinthecommunityofliturgicalscholars,especiallyasitcontrastswithpast

versionsofthisdocument.KevinSeasoltz,forexample,notesthatsincethesecond

VaticanCouncil1thecentralgovernanceoftheChurch“hassoughttomaintainstrict

controloftheliturgy,includingtheliturgicalbooksthemselvesandtheir

translations.Muchofthatcontrol,”henotes,“iscertainlyrestrictive”(Seasoltz

2009:544).1Takingplacefrom1962-65inVaticanCity,Italy,theCouncilconsistedinagatheringofover2,000Bishopsfromallovertheworldinanumberofseparatemeetings.Itspurredanenormousnumberofchangesinpractice,andcorrespondinglyoftheology,oftheRomanCatholicChurch.

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TheGIRM,printedattheoutsetofallneweditionsofTheRomanMissal,the

singletextinwhichbothofthesedocumentsarecontained,isevenmorelengthy

anddetailed.Itisthedocumentgovernsthroughspecificationhowthewordsand

actionsscriptedintheOMaretobeinterpreted.Arrangedinnine,exhaustively

footnoted,chapters,itdescribesitselfasaimingtooffer“generallinesforasuitable

orderingofthecelebrationoftheEucharistandtoexplaintherules”forsuch

celebrations(GIRM2009:25).Itspecifieshoweachpartofthescriptistobe

interpreted,understoodandperformedfromthemeaningofmomentsofsilence

downtothecolorofclothingtobeworn.TheGIRMiswellunderstoodasthetext

governs,thatcontrolsbyfilling,thegapsintheOM.

Thesetwodocuments,althoughrecentlypublished,areacontemporary

iterationofacenturies-longefforttostructuretheritual,communal,moraland

intellectuallifeofpersonsandcommunities.Assuch,Ipropose,theymakean

excellenttestcasefortheinvestigationofgapsinorganizingstructures.Muchcanbe

learnedaboutthenatureoforganizingstructuresthemselvesbylookingatplaces

wheretheefforttocontrolactionis,intentionallyorunintentionally,absentfrom

suchalong-standingstructure.Further,moreprecisequestionswillbeabletobe

posedaboutgaps,andaboutwhatkindsofendsareaccomplishableatthesitesof

formalityorinformalitywithinaparticularsystem.So,Iwillhereexaminewhere

theregulatingpowerofthetextsdescribedaboveismissing,avoided,orrejected,in

ordertoinvestigatewhathappensinthosegaps.Thisessayasks:wherearegaps

foundinoneofthelongest-standingformalorganizationalsystemsinhuman

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history?Whatdothesegapsrevealaboutwhatformalandinformalsystemsinhibit

andmakepossible?

ThesequestionswillbeaddressedbyatextualanalysisoftheOMandthe

GIRMandbythecomparisonofthesecontrollingtextswiththeirenactment.Inthe

processIargue,first,thatatypologyofgapscanbedrawnfromthisclosereading.

Second,notingagainhowanaimoforganizationaltheoryisunderstandingthe

productionofoutcomesconsistentwithanorganization’slargergoals,Iarguethat

muchofwhattheorganizationalstructureofthemassaimsatproducingisactually

producednotintheformalorganizationalstructure,butinitsgaps.Afewwords,

thenaboutbothformalorganizationsystemsandhowgapsaretheorizedwithin

themarenecessarybeforeturningtosuchanalysis.

TheorizingFormalOrganizationsandGapsinFormalStructures

AccordingtoMeyerandRowan,formalorganizationsare“systemsofcoordinated

andcontrolledactivitiesthatarisewhenworkisembeddedincomplexnetworksof

technicalrelationsandboundary-spanningexchanges”(1977:340).Itisslightly

ironic,however,thatthisdefinitionisgivenattheoutsetofanarticlethatshows

howasplitarisesbetweentheinstitutionalizedmythsbywhichanorganization

legitimizesitself,andthepracticaloutcomesitseekstoachieve.Attentiontosucha

split–thatis,tohowformalorganizationsfailtocontrolactioneffectively–isquite

typicalnotonlyofMeyerandRowanbutoftheliteratureasawhole.Oneofthe

worksthatconsidersformalityinitsfunctionalratherthanpathologicalvariations,

however,isArthurStinchcombe’sWhenFormalityWorks.Anexaminationofhis

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efforttotakeformalorganizationsseriouslyintheirfunctionalitywillputusina

betterpositiontodiscussgapsthemselves.

Stinchcombeargues,contraWeber’ssharpdivisionofformalandinformal

organizations,thatformalitiesareabstractionsthat“preservewhatisessentialin

thesubstance;”theyare“abstractionsthatgovern”(2001:3,43).Further,

StinchcombeisadamantthatthefundamentalmistakeWeber(andthroughWeber

mostofsociologyoforganizations)madewasinconsideringformalorganizationsas

staticandsynchronic.Incontrast,Stinchcombeinsiststhatformalorganizational

systemsoughttobeunderstoodasprocesses.“Unlessformalityisseenasactive,”he

contends,“onecannotunderstandhowitcangraspachangingreality”(2001:3).

Thatis,hereadsformalityasformalization.

Notingthisdiachronic,process-ualemphasisinStinchcombe’sworkprovides

anopportunitytodescribeanimportantaspectcommontomanysociological

definitionsoforganizations,includingStinchcombe’sdefinitionofformalitiesas

“abstractionsthatgovern.”Thatis,formalorganizationsareoftendefinedusing

bothaverb–i.e.,“abstraction”or“process”–andanoun–i.e.,“govern.”2

Stinchcombe’smodel,then,mightbeunderstoodastryingtobalanceamobilesetof

actions–theprocessofabstracting–withthestabilizationprovidedby“various

currentrestingplaces,”bygovernanceinwhichthestructuringprocessesare

trusted(2001:4).

2AdaptedfromWagner-Pacificlectureof9.15.15

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IwillbeconsideringtheRomanMissal,then,asanabstractionthatgoverns.

However,takingitasatextmeansthatitwillbeexaminedfirstasanoun,i.e.,inits

stabilizing,governingcapacity,ratherthanasaverb.Iwillfirstexamineitforgaps

initsabstractstructure.But,becauseitisanorganizingstructurethatcallsfor

enactmentitmustalsobeexaminedinitsverb-al,activesenseaswell.This

establishedIturntoafinalpreliminary,theoreticalgrounding:theconsiderationof

howgapsinorganizationalstructureshavebeentheorized,especiallyinthe

movementfromtexttoaction.

Asnoted,organizationalgapsarenormallyreadasmomentsofpathology

withinaformality,assitesofdisorganizationwithinanorganizingstructure.Charles

Perrow,however,viewssuchgapsdifferently.InhisNormalAccidents,Perrow

introducestwotheoreticalframesforunderstandinghowaccidentshappenwithin

complexorganizationalstructures:complexityandcoupling.Hisanalysisshowsthat

accidents,whileunpredictableatthemicro-level,becomeinevitableatthemacro-

level.Thosewhoviewgapsaspathologiesmightbewell-prepared,then,for

interpretingaccidentsasabnormaleventsthatdisruptaformalsystem.Itwould

followfromthisthataccidentsarepathologicalgapsthatoughttobefilled,first,by

distancingoperatorsfromthesystem,and,second,byincreasingtheprecisionofthe

complexsystems.Perrow,however,wouldnotagree.

Instead,hearguesthatthemoretightlycoupledandcomplexasystemisthe

moredestructiveagivenfailureislikelytobe.Throughacarefulanalysisofa

numberofdifferentsystems(includingpowerplants,spacelaunches,dams,etc.)

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Perrowarguesthatthistendencytodouble-downontightnessandcomplexity

ironicallyonlymakescatastrophesmorelikely.Andthisbecause,whenanincident

occurs,operatorinterventiontopreventanaccidentmusthappenmorequickly

withinamorecomplexsystem.Perrow’scounter-proposal,whileperhapssounding

initiallystrange,flowssmoothlyfromsuchananalysis.Hearguesthatthemost

sensiblepolicyforreducingaccidentsisto(1)avoidcreatingsuchsystems,and(2)

toloosenratherthantightencoupling,tosimplifyratherthancomplexifysystems.

Thatis,forthepurposesofourargument,Perrowshowsthatcomplex

organizationalstructuresoughtbothtowidenthegapsthatalreadyexistintheir

formallogics,andtocreatenewones.Andallthisinthenameofgivingoperators

boththetimeandthecapacitytointerveneandpreventdisaster.

AnanalogouspointismadebyKarlWeickinhis1987article“Organizational

CultureasaSourceofHighReliability.”ThereWeickarguesthat,inhigh-risk

systemsthatcannotusetrial-and-errorasalearningmechanismandwhich

prioritizereliabilityoverefficiency,there“shouldbefeweraccidentswhenthereisa

bettermatchbetweensystemcomplexityandhumancomplexity”(1987:112).The

pathsuchsystemstaketoaccomplishthisfitnormallyinvolvesaskingindividualsto

comportthemselvestotechnologicalchanges,but,henotes,weoughttoreversethis

order.Weickarguesforthisreversalbynotingthatitishumanaction,ratherthana

formalsystem,thatpreservesstabilityintheseinstances(c.f.,Weick1987:122).

Reliabilityisthenconceivednotastheresultofformalizedsystems,butasaprocess

thatrequires“dynamicinputs”tocreate“stableoutcomes”(Weick1987:118).That

is,reliabilityinthekindofsystemsWeickisexaminingisaresultofhumanagency.

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“Oncesituationsaremadereliable,”heconcludes,“theywillunraveliftheyareleft

unattended.…Samenessisafunctionofchange”(1987:119).

ForthepurposesofthisessaytwopointsmustbemadeaboutWeick’swork.

First,thedifferenceinsystemicfocusbetweenhiscontextandtheformal

organizationofthemassmustbenoted.Themassisnotahigh-riskeventwherein

trial-and-errorisdisallowed–indeed,theriteitselfhasdevelopedthroughtrialand

errorovermanyyears.3Althoughitmightsaidthatthismakesthereapplicationof

thistheoryproblematic,Iarguethatbothsystemsoughttobereadasanalogousin

thattheyareconcernedwithreliabilityoverefficiency.Thatis,whiletrial-and-error

ispossibleintherite,theconcernoftheriteisforreliabilityandreproducibility

overtimeandinamultiplicityofculturalspaces.Second,ItakefromWeick’swork

onreliabilityhisinsistence4thatformalsystemsthatstriveforreliabilitymustbe

constructedsothattheypreserveinformalspaces,i.e.,spacesofinnovation,

imagination,storytelling;trust.Preliminarily,Inotethatattendingtogapsinthe

formalorganizationofthemasswillleaveuscloseWeick’sconclusionabout

reliabilitysystems,thatthey“handicapthemselveswhentheybecomepreoccupied

withtraditionalrationalityandfailtorecognizethepowerofnarrativerationality”

(1987:125).

3C.f.,KeithPeckler’sEthosoftheRomanRiteforagooddiscussionofsuchtrialanderrorchanges.AlsoSeasoltz’s“TheGeniusoftheRomanRite”wherehewrites:“theRomanRitehascertainlyevolvedoverthecenturies…”(2009:541).4“Insistence”becauseWeickmakesvariationsofthispointconsistently.Forexample,inhis1993articleonsense-makingintheMann-GulchdisasterWeickarguesthatthatfirefightersoughttobetrainedtobebricoleurs,operatorswhocan“remaincreativeunderpressure…pullorderoutof[chaoticsituations,and]formmaterialsorinsightsintonovelcombinations”(1993:639-40).

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WiththeaboveanalysesofPerrowandWeickIhaveattemptedtoshow

someofthewaysthatorganizationaltheoryhasconceptualizedgapsinformal

systems.Thetheoreticalframeworkforouranalysiswillbecompletedbyattending

toonlyonefurthersuchmanneroftheorizinggaps:thatofthebreakagethatoccurs

betweendocumentandaction.Thisisespeciallyrelevantforthepresentanalysis

becauseofhowitattendstogapsbyshiftingfocusbetweentextandenactment.

Thinkingtheparticulargapbetweendocumentsandactionisnotan

innovationintheliterature.ItwasWeberwhofirstthematizedtherelevanceof“the

files”forthebureaucraticactionofmanagement(1978:197).And,asnotedabove,

MeyerandRowan’sinsightaboutthesplitbetweenformal,written,practicesand

themyth-likerulesthat“defineneworganizingsituations,redefineexistingones,

andspecifythemeansforcopingrationallywitheach”canbereadasagapbetween

textandactions(1977:344).Similarly,inhisstudyoffactoriesKevinHughesmade

thepointthat“usuallythereisaninformallyagreeduponsetoftoleranceswhich

areslightlylooserthanthoseinthebook”(1951:320).Still,itisuponthe

contemporaryworkdonebyNahokoKameoandJackWhalenintheirarticle

“OrganizingDocuments:StandardForms,PersonProductionandOrganizational

Action”thatIwillcentrallydraw.

IntheirstudyKameoandWhalenusethewritten,incidentrecordformsof

calls-for-helpmadetopoliceandfirecommunicationscenterstoinvestigatehow

documentscontributetoformalizationwithinorganizations.Theyarguethatthese

documentsfunctionassystemsthatproducepersons;that“organizingdocuments

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alsofunctionasatechnologyofreification”(KameoandWhalen2015:226).Itisin

theirtheorizingofdocumentsthemselves,however,thattheymaketwogermane

points.

First,theynotethatitisthroughdocumentsthatsocialreproductionismade

possibleinmodernsociety.Itisdocumentsthatmake“coordinationandcontrol

possiblebyprovidingtheprototypesofacceptableandexpectedactionsinthe

organizationalsetting”(KameoandWhalen2015:207).CitingGiddens,theyargue

thatthisiswhydocumentshavebeendecisivelyimportantfor“theextensionof

socialsystemsinspaceandtime”(GiddensinKameoandWhalen2015:208).

Second,andmostimportantly,theynotethatdocumentsarenotthemselves

determinativeofaction.Althoughtheyare“createdbytheorganizationinquestion,

theymustbe‘takenup’byorganizationalmembers”(KameoandWhalen

2015:211).Givenourattentionongapsinorganizationalstructures,thisisrelevant

becauseitestablishesclearlythegapbetweentextandaction.

Summarizingthetheorizingdoneabove,threeinsightshavebeenestablished

thatwillberelevantfortheanalysisofriteofthemass.First,citingStinchcombe,

formalorganizationsweredescribedinboththeirverb-al,process-ualaspectsand

intheirnoun-like,stabilizingaspects.Thatis,Ihavepresentedformalorganizations

asdynamic,stabilizingentities.Second,Idrewattentiontosomeofthewaysgapsin

organizationalstructureshavebeentheorized.Perrow’sworkwasusedtoshow

thatgapshavebeentheorizednotonlyaspathologicalbreakagestobeclosedup

withdeeperformalstructuring,butaspotentiallynecessaryandvaluableadditions

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toformalsystems.TheanalysisofWeick’sworkdeepenedthisinsight,showinghow

thepreservationofinformalspaceswithinformalsystems,spacesofimagination,

storytellingandtrust,canbeanaidtosystemicreliability.Third,IusedKameoand

Whalen’sstudyofincidentrecordformstodrawattentiontothespecificgapthat

liesinallexchangesbetweentextandaction.Thereitwasanironicdualitywithin

documents–theirabilitytocoordinateactionthroughtimeandspace,andthattheir

procedurestheyestablishstillmustbetakenupbyorganizationalactors–thatwas

presented.Thesethreetheoreticalframeswillserveasguides,orientinglenses,in

theexaminationoftheriteofthemass.Itistothatprocesswenowturn.

TheMassanditsGaps

Thisanalysisoftheriteofthemassusesanalogousapplicationofthetheoretical

framesdelineatedabove5toidentifythreetypicalplaceswhere,withinthe

documentsthatstructurethemassandtheenactmentofthesedocuments,gaps

emergeintheformalorganizationoftheliturgy.Whilethisisarooted,textual

analysis,thegapsdescribedarebestunderstoodasidealtypesthatemergeinthe

efforttostructuretheritualbehaviorofgroupsthroughtimeandspacenotasa

gapsthatmustbepresentineveryiterationoftheevent.Threesuchidealtypesare

identified:plannedgaps,unplannedgaps,andbreakages.Itistothefirstthatwe

nowturn.

5Re:analogoustheorizingseeDianeVaughan’sessay“TheorizingDisaster.”ThereVaughandescribesanalogicaltheorizingas“amethodthatcomparessimilareventsoractivitiesacrossdifferentsocialsettings”(2004:315).

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Plannedgapsarethosethatareintentionallyinsertedintothemanaging

documents.Iclassifythemas“planned”becausetheformalorganizationis“aware”

ofthesegaps.Sometimesplannedgapscanfunctionascontrollingmechanismsthat

allowactorstochoosefromamongavarietyofprescribedoptionsoralternate

framework.Othertimesplannedgapsaremomentswhentheformalorganization

admitsitsinabilitytocontroltheenactmentandadaptionofthestructure,andso

attemptstolimittherangeofadaptationsthatcanbemadebysettingendsand

namingparticularpartieswhowillcontroltheadaptations.

Perhapstheprimaryexampleofthistypeofgapcomesinnotingthe

enormousrangeofoptionsthattheactorswhocoordinatetheriteofthemasshave

withinthesingleorganizingstructureoftheOM.6Thatis,withintherigid

frameworkofaritethatalwaysconsistsinthesamefourmovements–an

“introductoryrite”,a“liturgyoftheword”,a“liturgyoftheEucharist”,anda

“concludingrite”–thereareanenormousrangeofoptionsfromwhichactorscan

select.Thecentralmomentoftherite,theprayingbythepriestofaparticularsetof

prayersduringtheliturgyoftheEucharist,canserveasexampleinthatthereareat

leasteightdifferentvariationstothissetofprayers.Eachvariationisitselfaformal

organizationthatcontrolsspeechandaction,butwhichscriptisselectedisvariable

andleftuptoactorsontheground.Thatis,theEucharisticprayermaybereadas

plannedgapintheformalstructureoftheliturgy.

6Thisgroupofcoordinatorsincludes:priests,deacons,liturgicalministers,musicians,etc.

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TurningtotheGIRM,theverytitleofchapter9,“AdaptationsWithinthe

CompetenceofBishopsandBishops’Conferences”,providesastrongexampleofa

plannedgap.Further,theopeningdescriptionofthischaptercontainsanexcellent

descriptionofit:“inorderthatsuchacelebrationmaycorrespondallthemorefully

tothenormsandthespiritoftheSacredLiturgy,certainfurtheradaptationsareset

outinthisinstruction”(GIRM2011:84).Herewecanseethatitisforthepurposeof

controlthatcontrolofparticularactionsisreleased.

WithinthesamechapteralistofpossibleplacesintheOMwhereadaptations

areacceptableisgiven(seefig.1).

Figure1(GIRM2011:84)

HereweseethetextoftheGIRM,itselfastructurethatorganizestheOM,

delineatingalistofacceptablegaps.Twothingsoughttobenotedaboutthistypeof

gap.First,itmaybereadasquitesimilartowhatStinchcombeterms“informally

embeddedformality”(2001:6).ForStinchcombe,thisisatypeofinformalitythat

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insertsagapintoaformalsystem.Asinanappealsprocessorablueprintthat

referencesotherexperts,thesegapwillbemanagedbyanotherformalitythatlies

outsideofthefirst.Here,weseetheGIRMcreatinggapsbydeposingtheauthorityof

adaptationtothe“ConferencesofBishops.”Atthesametimethetextattemptsto

limittherangeofthegapbylistinganddelimitingwhereadaptationscanbemade

andthroughextensivecitationoftheseplaces.Second,thestyleandprecisionofthis

typeofgapisnotable.Itischaracterizedbywordslike“permissible”and

“accorded.”Withsuchdictionalchoicesitisasif,attheverymomentwhenaction

slips–evenvoluntarily–outofthecontrolofthetext,thatcontrolisgrabbedat

again.

Nevertheless,thisgapistypifiedbyitsbeingplannedandintentionally

placed.Theseareplannedsiteswheretherigidstructureoftheformalorganization

ismademalleablebyinsertingoptions.TurningtoStinchcombe’smodelofformality

asprocesscanhelptheorizetheaimofsuchgaps.Inhisfifthchapterhechallenges

thetraditionthatformalityimpliesrigiditybyturninghisattentiontoadescription

ofliquidityinfinancialmarkets.Thegoalofhislengthydiscussion,whichIwillnot

summarizehere,isthatformalorganizationscan“createtherightkindofrigidities

[suchthat]theorganizationasawholeisrenderedflexible”(2001:14).Similaraims

canbereadintheformalorganizationofthemass–thecontrolsacrossspaceand

timethatisexertedarerelinquishedatparticularpointssothatthestructurecan

remainbothuniformacrossspaceandtimeandapplicablewithinparticular

culturesatparticulartimes.

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WemightreturntoPerrow’sconceptofloosecouplingtounderstand

plannedgapsaswell.“Loosecoupling,”Perrowconcludes,“allowscertainpartsof

thesystemtoexpressthemselvesaccordingtotheirownlogicsorinterests.Tight

couplingrestrictsthis”(1999:92).Thisisexactlywhatweseewithregardto

plannedgapsinboththeOMandtheGIRMaswell.Whiletherearetimeswhen,

becauseofthedeclineincontrol,thisflexibilitycanbereadasanxiety-causing,a

plenitudeofplannedgapscanbefoundintheformalorganizationoftheliturgy.

Indeed,asthe“anxious”languageshows,thedocumentiswellawareboththatthey

existandthattheyliebeyonditsformalcontrol.Theflexibilityandchoicefoundin

theseplannedgaps,then,arepreciselythesiteswhereinparticulariterationsofthe

massareallowedto“expressthemselvesaccordingtotheirownlogics”withinthe

scriptedformalstructureoftheGIRMandOM.

Unplannedgaps,ontheotherhand,aregapsofwhichthemanaging

documentshowsnoawareness.Whetherthisisanactuallacunaintheawarenessof

thedraftersoranintentionalignoringoftheissueishereleftundecided.Whatis

determinativeforthistypeofgapisthatthedocumentdoesnotmakeaneffortto

controlcontentormodeofactionatthesesites.Assuch,itisonlypossibletomake

thesegapsrevealthemselvesbyturningtoamethodofcomparison–especially

betweencomparisonoftextofthemasswithitsenactmentinparticular

circumstances.Twoexamplesofthistypeofgaparenotable.

Thefirstofthistypeliesclosetoaplannedgap.Ittakesplaceinatransitional

momentoftheriteofthemass,intheshiftbetweentheliturgyoftheWordandthe

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liturgyoftheEucharist.Whattakesplaceatthispointisthe“UniversalPrayers”

whichareatimewhenindividualswithinthegroupareinvitedtovocalizetheirown

prayersandasktheassemblytojointhemintheirprayer.TheOMdescribesthis

momentwithastrikinglackofdetail:“ThenfollowstheUniversalPrayer,thatis,the

PrayeroftheFaithfulorBiddingPrayers”(2011:11).TheGIRM,however,ismuch

moreexplicitaboutregulatingtheaction,describingthepurposeoftheseprayers,

whooughttopraythem,andthattheyoughttobe“regulated,”“introduced,”and

“concluded”bythepriest(2011:34).Giventhatsuchsystematizationispresent,it

mightbedifficulttoseehowanunplannedgapispresenthere.Itcanbeseeninthis

comparison:ineveryotherinstancewithintheriteofthemasswhenthepriest

prayshiswordsareprescribed,fullyscripted.Forexample,everywordofeachof

theEucharisticprayeroptionsnotedaboveiswritten,theonlythingleftisforthem

toberead.Thatthisgapisunplannedcanbeseenonlybycomparison,bynoting

thatitisonlyinthismomentthatwordsofprayerremainunregulated.TheGIRM

sayingonlythatthepriest“concludes…withanoration”(2011:34).Itistheone

momentintheformalstructureofthemasswherethewordsofthepriestare

uncontrolled.7

Asecondexampleofanunplannedgapleans,ontheotherhand,toward

breakage.Thesegapsareunplannedwithregardtospace,andespeciallytotime.

The“RiteofPeace”isthetypicalexampleofthisgap.Theritetakesplaceinthe

7Otherthanthehomily,thereflectiononlifeinthelightofthescriptures,whichisstrictlyaplannedgap.Asnoted,thedifferencebetweenthesetwoisintheformofspeechandisseenclearlyinthefactthatthehomilyisnotaprayer.Itisindeedthecasethateveryotherinstanceofprayerinthemassisscripted-prayer.

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middleoftheEucharisticPrayer,immediatelyafterthe“OurFather”hasbeen

prayed.TheOMspecifiesthatthepriesttothensaythewords:“Letusoffereach

otherthesignofpeace.”Ittheninstructs:“Andallofferoneanotherasign,in

keepingwithlocalcustoms,thatexpressespeace,communion,andcharity”

(2011:39).TheGIRM,asusual,furtherspecifiesthisbehavior:“asfortheactualsign

ofpeacetobegiven,themanneristobeestablishedbytheconferencesofbishops

inaccordancewiththecultureandcustomsofthepeoples.However,itis

appropriatethateachperson,inasobermanner,offerthesignofpeaceonlyto

thosewhoarenearest”(2011:37).Inmanyrespectsitmightseemthatthisoughtbe

categorizedasaplannedgap,whereanactionunregulatedbythetextisdelegated,

again,tothebishops.However,Iwouldpointoutthat,whencomparedwithhow

thismomentisenacted,thisgapcanrightlybeconsideredunplanned.Andthis

becauseittakesnoaccountof,indeeddoesnotevenmention,time.

Theunplanned-nessoftimeisrelevantinthatinmanyenactmentsofthe

signofpeacethesignitselftakestheshapeofalengthyembrace,afullconversation

aboutillrelativesorjobstatus.Thatis,itisanencounterextendedovertime.Within

theUnitedStatesthisisobservedmostoftenintheAfrican-AmericanorHispanic

communitieswherethesignofpeaceoftenneedstobecutoffbycertain

coordinatorsoftheaction(e.g.,themusiciansbybeginningorendingasong,bythe

ushersandserversmovingpeoplebacktotheirplaces,orbythepriestsimply

beginningthenextpartoftheritualaction).Althoughthistypeofgapisunplanned

withregardtotime,Inotethatthesamemomentsofenactingalsoleantoward

beingcalledbreakage-gapswithregardtospace.Thiscanbeseenbecauseofhow,

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asthisactionbecomesextendedovertimeitalsoisspreadoutthroughspacein

violationoftheadmonitionto“offerthesignofpeaceonlytothosewhoarenearest”

(ibid).

Aswetransitiontothefinalidealtypeitoughttobenotedthatbothofthese

examplesseemtoberesistbeingcategorizedasunplanned.Or,phrasedotherwise,

theybothseemasiftheycouldatleastpartiallybecategorizedaseitherplanned

gapsorbreakages.AlthoughIthinktheyarebetterlocatedwithinthecategoryof

unplannedgaps,thisleakageoutofthecategoryinwhichIhaveplacedthemmaybe

duetotwofactorsparticulartothecaseweareconsidering.First,thatthisformof

actionhasbeenintheprocessofformalizationfornotdozensbuthundredsofyears.

Thatis,ithashadmoretimethanperhapsanyotheractiveformalorganizational

systemtobecometotal.Second,thedocumentsthemselveshavebeenrecently

revised,meaningthattheprocessofformalizationisongoinginthemandthatthey

havethereforebeenabletotakeaccountof,toformalize,actionsthatmayhave

previouslybeenunplanned.Regardlessofthecausewhatcanbeseeninboth

instancesisthatthesegapsareplaceswhereinnovative,imaginative,informal,

wheresomething“genuinelyinter-personal”eitherininnovativespeechoraction,

occurs(Weber1946:52).

OurfinaltypeofgapIhavetermedbreakages.Thesearegapsinthe

managingstructurethatarecreatedbyactorsineitherintentionalorunintentional

effortstoresistitscontrol.Thecommonrootofthistypeisthat,withintheformal

structureofthemass,actorshaverejectedaparticularpointofcontrolandcreated

20

agapwherethedocumentdoesnotadmitofone.Seeminglyinnumerableexamples

ofbreakagescanbegiven.

Thisisbecausebreakagescanbeseenatanypointwhereaformally

organizedgestureorwordisomittedorchanged.Thismighttakeplace,for

example,wheneverthegenderedlanguagewithwhichtheOMhasbeentranslatedis

madegenderneutral.Or,similarly,whenthethirdperson“he”thatnormallyisused

torefertoGodischangedintothesecondperson“you.”Theseexamplesofbreakage

seemtobemotivatedbyinclusion.

Responsivitytoparticularculturesmayalsobeamotivationforthecreation

ofbreakages.Thisisthecase,forexample,withincertainAfricanAmerican

communitieswheretheorganistcontinuestoplaysoftlybeneaththescripted

prayersofferedbythepriest.Thishappensquiteoftendespitetheinstructionsof

theGIRM,whichreads:“whilethepriestispronouncingthem,thereshouldbeno

otherprayersorsinging,andtheorganorothermusicalinstrumentsshouldbe

silent”(2011:27).

Thecaseofanon-ordainedpersonpreachingduringthemassmayberead

similarly.WhiletheOMemphasizesregularityofpreachingoverwhopreaches(“the

Homily…istobepreachedbyapriestordeacononallSundays”[2011:9]),theGIRM

isexplicitinnotingthatthehomilymaybeentrustedtoanotherpriestoradeacon

“butnevertoalayperson”(2011:34).Nevertheless,laypreachingcertainlydoes

occur.Sometimesthiswillhappenatanothermomentduringthemass(after

communion,forexample),butatothertimesitsimplyoccursinviolationofthe

21

prescribedrules.Thistypeofbreakageintheformalorganizationofthemassmay

bereadastheactivecreationofagapintheorganizationalstructuresothatitcan

befilledeitherwithcontentwhichis,orbyactorswhoare,normallyexcluded.

Butdespitethekindsofmotivationsforthecreationofbreakage-gapsnoted

above,breakagescanalsobecreatedpreciselyatpointsthathadbeeninclusivewith

themotivationofremovingthem.Thiscanhappenwhenthepriesttakestohimself

actions,suchastheofferingoftheUniversalPrayers,formallysetasideforothers.In

bothinstances,though,whathastakenplaceisthattheformalstructurehasbeen

broken,anewgapcreated,sothatanotherideologycanfillit.Thatis,inboth

instancesthepresenceofabreakagerevealsaconflictbetweentheendsbeing

legitimatedbytheformalorganizingstructureandtheendsthatanagentoragents

arepursuingwithinthestructure.Agents,then,refusingtoaccedetothecontrolling

structureandconsideringthegapsprovidedforthembythestructureitself

insufficient,simplygoaboutcreatingtheirown.

ThistypeofgapmaybeconceptualizedbyturningtoMerton’sanalysisofthe

socio-culturalsourcesofdeviantbehaviorinhis“SocialStructureandAnomie.”

ThereMertonproposesfivepossible“modesofadjustment”individualscantake

towardthelarger,culture-bearing,grouporsociety:conformity,innovation,

ritualism,retreatism,andrebellion.Mertonlocatesactorswithinthesecategories

baseduponacceptanceorrejectionofthegoalssetupbythelargegroupandthe

22

institutionalizedmeansactorshaveforattainingsuchgoals.8Intheanalysisofthe

organizingstructureofthemasswemight,then,placeunderthecategoryof

“conformity”actorswhoacceptthegoalsofthetextandfeelthatthesegoalsare

accomplishablethroughtheplannedgapsandtheenactmentofthescript.To

understandbreakages,however,wemustturntoMerton’scategoryof“innovation.”

Aninnovativebreakagemightbeunderstood,then,asthecreationofagapthat

conformstothegoalsoftheritebutnotwiththemeansusedtoaccomplishthem.

Theexampleofalteringgenderedlanguagemightfithere.

Finally,thisturntoMertonallowsustoreadbreakagesas“calledforth”by

theformalorganizationitself(1938:679).Thiscallingforthofbreakageshappens,

forMerton,whentheendsagivensystemestablishesandtheinstitutionalized

meansanactorhasforattainingthemareincoherent,when“theculturaldemands

madeonpersonsinthissituationareincompatible”(ibid).Hencebreakage-gapsare

a“conventionallyproscribedbut…effectivemeans”forthatcreateaspacewhere

thisconflictbetweenendsandmeanscanbereconciled(Merton1938:678).

Breakagesare,then,signsofthelackofintegrationbetweenmeansandendsfeltby

certainactorswithintheorganizationalsystem.Furtheranalysiswould,then,have

thetaskofexaminingenactedversionoftheritepayingparticularattentiontothose

textuallocationsandritualactionswherebreakagesoccurandthenanalyzingactors

reasonsforsuchbreakagestoconfirmthehypothesisproposedhereviaMerton:

thatthesebreakagesarisepreciselyatpointswherethelackofintegrationis

8Itoughttobenotedthat,forMerton,“thesecategoriesrefertoroleadjustmentsinspecificsituations,notpersonalitiesintoto”(1938:676).

23

repeatedlyfelt.Butsuchaproposalhasalreadymovedusbeyondthescopeofthe

presentanalysis.

Conclusion

Thisessayhasproposedatypologyofgapsinformalorganizationalstructures

throughanexaminationofthedocumentsthatstructurewhatis,perhaps,theoldest

continuingformofpatternedgroupbehavior.Ithasarguedthat,whileplannedgaps

areplaceswhereanorganizationalstructurehasbeenintentionallyloosenedsoas

toallowforadaptationoftheformtoparticularplacesandtimes,unplannedgaps

andbreakagesarerupturesintheseamlessgarmentofthosetexts.Through

particularrecoursetoStinchcombe,PerrowandWeick,thisessayhasshownthat

theserupturesinthetextcanbereadnotaspathologicalbutnecessaryfortheform

to“createtherightkindofrigidities[whileallowing]theorganizationasawholeis

renderedflexible”(Stinchcombe2001:14).

Atthesametime,otherthanabriefventureintotheconjunctionofmeans

andendsinthebreakagesinitiatedbyagents,whathappensinthegapsidentified

hasremainedunexamined.Thisisbecauseoftheparticularfitbetweenmethodand

databywhichtheessayhasfunctioned.Thatis,bytakingasitsempiricalobject

textsandtheirenactment,thisessayhasonlybeenabletodelineategapsassites

withintheorganizationalstructurewherefurtherresearchmayprovefruitful.

Relevantresearchaimswouldincludeinvestigationofwhathappensinthese

organizationalgaps.Ifattentionremainedonthefunctionofreligiousorganizations’

productionofthesacred(c.f.Wuthnow1994),ethnographicandinterviewmethods

24

wouldbecomeincreasinglyeffectiveforunderstandinghowactorsunderstandwhat

happenswithinplannedandunplannedgaps.

Further,comparisonbetweenthekindsofculturalproductiontakingplacein

eachtypeofgapwouldbeproductive.Questionsmightinclude:howandwhyis

eachtypeofgapbeingcreated?Oncecreated,withwhatkindsofactionarethese

gapsbeingfilled?Giventhatformalorganizationsareunderstoodasrevisable,as

formalizations,howisthegoverningstructurebeingrevisedsoastoremoveoradd

newgapstothestructure?Howdoeseachagent’ssocialimaginaryinduce

acceptanceorrejectionoftheformalorganizationanditsplannedgaps?Although

theseandmanyotherquestionsremain,whatthisessayhascontributedistoclarify

wherefurtherresearchmightproductivelytakeplace.

25

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