gaps in formal organizations: locating sites of culture production
TRANSCRIPT
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PatrickGilger,SJSocofDis/Organization
Prof.Wagner-Pacifici|FinalPaper
GapsinFormalOrganizations:LocatingSitesofCultureProduction
Organizationscanbethoughtinmanyways.Attentioncanbepaidtoorganizations
ashierarchical,stable,bureaucraticsystemsofpowerthathaveevolvedin
conjunctionwithmodernmodesofgovernment(Weber1978).Organizationscanbe
analyzedintheircollaborativerelationstooneanotherinanetwork,showinghow
informationflowswithinan“intricatelatticeworkofcollaborativeventures”(Powell
1990:301).Questionsofmanagement,laborcostsandmotivationcanbeputto
organizations.Organizationalecology,howenvironmentsshapeorganizational
formsmakingtheminternallyandprocedurallyisomorphictooneanother,canbe
broughttothefore(DiMaggioandPowell1983).Thelistcouldcontinue.
Thisdiversitycanperhapsbeexplainedbynoting,withNeilFligstein,that
the“explosionofempiricalresearch”aboutorganizationsisbecausethe“various
theoriesarefocusedondifferentempiricalobjects”(2001:33).Thatis,organizations
arenotonlystudiedusingvarioustheoriesbutthesetheoriesaretrainedonawide
varietyofobjects.Sometimestheobjectofstudyistheorganizationallifecycle,at
otherstimestheorganizationalenvironment;sometimesitislegitimationandthe
shapingofpowerthatisconsidered,atstillotherstheobjectsofstudyareagents.
Giventhisenormousrangeofdiversityanarrowingofthefieldofstudyis
demandedattheoutsetofthispresentessay.
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Oneofthegatheringconcernsamongstthisdiversityoforganizationaltheory
is“howtheinternalorganizationalstructureworkstomotivateparticipantsand
produceoutcomesconsistentwiththegoalsofthosewhocontroltheorganization”
(Fligstein2001:4).Thepresentessaytakeastheobjectofstudyasingle,internal,
formalorganizationalsystem,onethatcoordinatesgroupbehavioracrosstimeand
spaceinordertoproduce“sacred”outcomes:thepracticesthatmakeupthemass
withintheRomanCatholicChurch.Itisthisritualpractice,readasaformal
organizationalsystemconstructedovercenturiestocontrolpatternsofbehavior
andproducesacredoutcomes(c.f.,Wuthnow1994)thatwillserveastheobjectof
empiricalresearch.
Still,ourattentioninthisessaywillnotbeonthehistoricalstructuringofthis
formalorganizationalsystem,orevenontheagentswhocomposeit.Norwillthis
essayfocusonotherwaysthatthesociologyofreligionandorganizationshave
intersected,includingthestudiesof“disruptivereligion”donebyChristianSmith
andhiscollaboratorswhichfocusedonhowreligiousorganizationsoftenfunction
asmidwivesforsocialmovementsbecausetheyprovideorganizationalresources,
includingtrainedleaders,financialresources,andstructuredpathsof
communication,forsocialmovements(c.f.,1996:13-17).
Instead,thisessaywillattendtothetextsthatprovidetheformal
organizationalstructureofthemassintheRomanCatholicChurch.More
particularly,itwillattendtothegapsthattheriteofthemassasaformal,enacted
organizationalsystemcontains–or,rather,failstocontain.Thesegapswillbe
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exposedthroughaclosereadingoftwodocuments:“TheOrderofMass”(OM)and
the“GeneralInstructionontheRomanMissal”(GIRM).Whilethesedocumentsare
describedbelow,itisrelevanttonoteherethatisthestructurethemassasfoundin
itsorganizingtextsthatwillserveasthecentralobjectofanalysis.Theonlytime
thiswillshiftiswhenlivedvariationsfromthetextareintroducedforcomparison;
tolocateplaceswheregapsemergeinthetransitionfromtextualtolived
organizationofthemass.
Afewwordsdescribingthedocumentswillbehelpful.Thefirst,theOMisa
“liturgicalscript,adescriptionoftheactionofacelebration”ofpublicworshipinthe
RomanCatholicChurch(PierceandRomano2009:7).Thatis,itisawrittentextthat
orders,byspecifyingboththewordstobespokenandactionstobetakenby
multipleparties,theenactmentofthemass.Itisremarkableinitsdetail,
prescribing,forexample,theplacementofthepriest’shandsduringaparticular
prayer,thebodyposturetobeadoptedbythecongregationatparticularmoments;
eventhevolumeatwhichcertainphrasesaretobespoken.Thiscontroliswidely
notedinthecommunityofliturgicalscholars,especiallyasitcontrastswithpast
versionsofthisdocument.KevinSeasoltz,forexample,notesthatsincethesecond
VaticanCouncil1thecentralgovernanceoftheChurch“hassoughttomaintainstrict
controloftheliturgy,includingtheliturgicalbooksthemselvesandtheir
translations.Muchofthatcontrol,”henotes,“iscertainlyrestrictive”(Seasoltz
2009:544).1Takingplacefrom1962-65inVaticanCity,Italy,theCouncilconsistedinagatheringofover2,000Bishopsfromallovertheworldinanumberofseparatemeetings.Itspurredanenormousnumberofchangesinpractice,andcorrespondinglyoftheology,oftheRomanCatholicChurch.
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TheGIRM,printedattheoutsetofallneweditionsofTheRomanMissal,the
singletextinwhichbothofthesedocumentsarecontained,isevenmorelengthy
anddetailed.Itisthedocumentgovernsthroughspecificationhowthewordsand
actionsscriptedintheOMaretobeinterpreted.Arrangedinnine,exhaustively
footnoted,chapters,itdescribesitselfasaimingtooffer“generallinesforasuitable
orderingofthecelebrationoftheEucharistandtoexplaintherules”forsuch
celebrations(GIRM2009:25).Itspecifieshoweachpartofthescriptistobe
interpreted,understoodandperformedfromthemeaningofmomentsofsilence
downtothecolorofclothingtobeworn.TheGIRMiswellunderstoodasthetext
governs,thatcontrolsbyfilling,thegapsintheOM.
Thesetwodocuments,althoughrecentlypublished,areacontemporary
iterationofacenturies-longefforttostructuretheritual,communal,moraland
intellectuallifeofpersonsandcommunities.Assuch,Ipropose,theymakean
excellenttestcasefortheinvestigationofgapsinorganizingstructures.Muchcanbe
learnedaboutthenatureoforganizingstructuresthemselvesbylookingatplaces
wheretheefforttocontrolactionis,intentionallyorunintentionally,absentfrom
suchalong-standingstructure.Further,moreprecisequestionswillbeabletobe
posedaboutgaps,andaboutwhatkindsofendsareaccomplishableatthesitesof
formalityorinformalitywithinaparticularsystem.So,Iwillhereexaminewhere
theregulatingpowerofthetextsdescribedaboveismissing,avoided,orrejected,in
ordertoinvestigatewhathappensinthosegaps.Thisessayasks:wherearegaps
foundinoneofthelongest-standingformalorganizationalsystemsinhuman
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history?Whatdothesegapsrevealaboutwhatformalandinformalsystemsinhibit
andmakepossible?
ThesequestionswillbeaddressedbyatextualanalysisoftheOMandthe
GIRMandbythecomparisonofthesecontrollingtextswiththeirenactment.Inthe
processIargue,first,thatatypologyofgapscanbedrawnfromthisclosereading.
Second,notingagainhowanaimoforganizationaltheoryisunderstandingthe
productionofoutcomesconsistentwithanorganization’slargergoals,Iarguethat
muchofwhattheorganizationalstructureofthemassaimsatproducingisactually
producednotintheformalorganizationalstructure,butinitsgaps.Afewwords,
thenaboutbothformalorganizationsystemsandhowgapsaretheorizedwithin
themarenecessarybeforeturningtosuchanalysis.
TheorizingFormalOrganizationsandGapsinFormalStructures
AccordingtoMeyerandRowan,formalorganizationsare“systemsofcoordinated
andcontrolledactivitiesthatarisewhenworkisembeddedincomplexnetworksof
technicalrelationsandboundary-spanningexchanges”(1977:340).Itisslightly
ironic,however,thatthisdefinitionisgivenattheoutsetofanarticlethatshows
howasplitarisesbetweentheinstitutionalizedmythsbywhichanorganization
legitimizesitself,andthepracticaloutcomesitseekstoachieve.Attentiontosucha
split–thatis,tohowformalorganizationsfailtocontrolactioneffectively–isquite
typicalnotonlyofMeyerandRowanbutoftheliteratureasawhole.Oneofthe
worksthatconsidersformalityinitsfunctionalratherthanpathologicalvariations,
however,isArthurStinchcombe’sWhenFormalityWorks.Anexaminationofhis
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efforttotakeformalorganizationsseriouslyintheirfunctionalitywillputusina
betterpositiontodiscussgapsthemselves.
Stinchcombeargues,contraWeber’ssharpdivisionofformalandinformal
organizations,thatformalitiesareabstractionsthat“preservewhatisessentialin
thesubstance;”theyare“abstractionsthatgovern”(2001:3,43).Further,
StinchcombeisadamantthatthefundamentalmistakeWeber(andthroughWeber
mostofsociologyoforganizations)madewasinconsideringformalorganizationsas
staticandsynchronic.Incontrast,Stinchcombeinsiststhatformalorganizational
systemsoughttobeunderstoodasprocesses.“Unlessformalityisseenasactive,”he
contends,“onecannotunderstandhowitcangraspachangingreality”(2001:3).
Thatis,hereadsformalityasformalization.
Notingthisdiachronic,process-ualemphasisinStinchcombe’sworkprovides
anopportunitytodescribeanimportantaspectcommontomanysociological
definitionsoforganizations,includingStinchcombe’sdefinitionofformalitiesas
“abstractionsthatgovern.”Thatis,formalorganizationsareoftendefinedusing
bothaverb–i.e.,“abstraction”or“process”–andanoun–i.e.,“govern.”2
Stinchcombe’smodel,then,mightbeunderstoodastryingtobalanceamobilesetof
actions–theprocessofabstracting–withthestabilizationprovidedby“various
currentrestingplaces,”bygovernanceinwhichthestructuringprocessesare
trusted(2001:4).
2AdaptedfromWagner-Pacificlectureof9.15.15
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IwillbeconsideringtheRomanMissal,then,asanabstractionthatgoverns.
However,takingitasatextmeansthatitwillbeexaminedfirstasanoun,i.e.,inits
stabilizing,governingcapacity,ratherthanasaverb.Iwillfirstexamineitforgaps
initsabstractstructure.But,becauseitisanorganizingstructurethatcallsfor
enactmentitmustalsobeexaminedinitsverb-al,activesenseaswell.This
establishedIturntoafinalpreliminary,theoreticalgrounding:theconsiderationof
howgapsinorganizationalstructureshavebeentheorized,especiallyinthe
movementfromtexttoaction.
Asnoted,organizationalgapsarenormallyreadasmomentsofpathology
withinaformality,assitesofdisorganizationwithinanorganizingstructure.Charles
Perrow,however,viewssuchgapsdifferently.InhisNormalAccidents,Perrow
introducestwotheoreticalframesforunderstandinghowaccidentshappenwithin
complexorganizationalstructures:complexityandcoupling.Hisanalysisshowsthat
accidents,whileunpredictableatthemicro-level,becomeinevitableatthemacro-
level.Thosewhoviewgapsaspathologiesmightbewell-prepared,then,for
interpretingaccidentsasabnormaleventsthatdisruptaformalsystem.Itwould
followfromthisthataccidentsarepathologicalgapsthatoughttobefilled,first,by
distancingoperatorsfromthesystem,and,second,byincreasingtheprecisionofthe
complexsystems.Perrow,however,wouldnotagree.
Instead,hearguesthatthemoretightlycoupledandcomplexasystemisthe
moredestructiveagivenfailureislikelytobe.Throughacarefulanalysisofa
numberofdifferentsystems(includingpowerplants,spacelaunches,dams,etc.)
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Perrowarguesthatthistendencytodouble-downontightnessandcomplexity
ironicallyonlymakescatastrophesmorelikely.Andthisbecause,whenanincident
occurs,operatorinterventiontopreventanaccidentmusthappenmorequickly
withinamorecomplexsystem.Perrow’scounter-proposal,whileperhapssounding
initiallystrange,flowssmoothlyfromsuchananalysis.Hearguesthatthemost
sensiblepolicyforreducingaccidentsisto(1)avoidcreatingsuchsystems,and(2)
toloosenratherthantightencoupling,tosimplifyratherthancomplexifysystems.
Thatis,forthepurposesofourargument,Perrowshowsthatcomplex
organizationalstructuresoughtbothtowidenthegapsthatalreadyexistintheir
formallogics,andtocreatenewones.Andallthisinthenameofgivingoperators
boththetimeandthecapacitytointerveneandpreventdisaster.
AnanalogouspointismadebyKarlWeickinhis1987article“Organizational
CultureasaSourceofHighReliability.”ThereWeickarguesthat,inhigh-risk
systemsthatcannotusetrial-and-errorasalearningmechanismandwhich
prioritizereliabilityoverefficiency,there“shouldbefeweraccidentswhenthereisa
bettermatchbetweensystemcomplexityandhumancomplexity”(1987:112).The
pathsuchsystemstaketoaccomplishthisfitnormallyinvolvesaskingindividualsto
comportthemselvestotechnologicalchanges,but,henotes,weoughttoreversethis
order.Weickarguesforthisreversalbynotingthatitishumanaction,ratherthana
formalsystem,thatpreservesstabilityintheseinstances(c.f.,Weick1987:122).
Reliabilityisthenconceivednotastheresultofformalizedsystems,butasaprocess
thatrequires“dynamicinputs”tocreate“stableoutcomes”(Weick1987:118).That
is,reliabilityinthekindofsystemsWeickisexaminingisaresultofhumanagency.
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“Oncesituationsaremadereliable,”heconcludes,“theywillunraveliftheyareleft
unattended.…Samenessisafunctionofchange”(1987:119).
ForthepurposesofthisessaytwopointsmustbemadeaboutWeick’swork.
First,thedifferenceinsystemicfocusbetweenhiscontextandtheformal
organizationofthemassmustbenoted.Themassisnotahigh-riskeventwherein
trial-and-errorisdisallowed–indeed,theriteitselfhasdevelopedthroughtrialand
errorovermanyyears.3Althoughitmightsaidthatthismakesthereapplicationof
thistheoryproblematic,Iarguethatbothsystemsoughttobereadasanalogousin
thattheyareconcernedwithreliabilityoverefficiency.Thatis,whiletrial-and-error
ispossibleintherite,theconcernoftheriteisforreliabilityandreproducibility
overtimeandinamultiplicityofculturalspaces.Second,ItakefromWeick’swork
onreliabilityhisinsistence4thatformalsystemsthatstriveforreliabilitymustbe
constructedsothattheypreserveinformalspaces,i.e.,spacesofinnovation,
imagination,storytelling;trust.Preliminarily,Inotethatattendingtogapsinthe
formalorganizationofthemasswillleaveuscloseWeick’sconclusionabout
reliabilitysystems,thatthey“handicapthemselveswhentheybecomepreoccupied
withtraditionalrationalityandfailtorecognizethepowerofnarrativerationality”
(1987:125).
3C.f.,KeithPeckler’sEthosoftheRomanRiteforagooddiscussionofsuchtrialanderrorchanges.AlsoSeasoltz’s“TheGeniusoftheRomanRite”wherehewrites:“theRomanRitehascertainlyevolvedoverthecenturies…”(2009:541).4“Insistence”becauseWeickmakesvariationsofthispointconsistently.Forexample,inhis1993articleonsense-makingintheMann-GulchdisasterWeickarguesthatthatfirefightersoughttobetrainedtobebricoleurs,operatorswhocan“remaincreativeunderpressure…pullorderoutof[chaoticsituations,and]formmaterialsorinsightsintonovelcombinations”(1993:639-40).
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WiththeaboveanalysesofPerrowandWeickIhaveattemptedtoshow
someofthewaysthatorganizationaltheoryhasconceptualizedgapsinformal
systems.Thetheoreticalframeworkforouranalysiswillbecompletedbyattending
toonlyonefurthersuchmanneroftheorizinggaps:thatofthebreakagethatoccurs
betweendocumentandaction.Thisisespeciallyrelevantforthepresentanalysis
becauseofhowitattendstogapsbyshiftingfocusbetweentextandenactment.
Thinkingtheparticulargapbetweendocumentsandactionisnotan
innovationintheliterature.ItwasWeberwhofirstthematizedtherelevanceof“the
files”forthebureaucraticactionofmanagement(1978:197).And,asnotedabove,
MeyerandRowan’sinsightaboutthesplitbetweenformal,written,practicesand
themyth-likerulesthat“defineneworganizingsituations,redefineexistingones,
andspecifythemeansforcopingrationallywitheach”canbereadasagapbetween
textandactions(1977:344).Similarly,inhisstudyoffactoriesKevinHughesmade
thepointthat“usuallythereisaninformallyagreeduponsetoftoleranceswhich
areslightlylooserthanthoseinthebook”(1951:320).Still,itisuponthe
contemporaryworkdonebyNahokoKameoandJackWhalenintheirarticle
“OrganizingDocuments:StandardForms,PersonProductionandOrganizational
Action”thatIwillcentrallydraw.
IntheirstudyKameoandWhalenusethewritten,incidentrecordformsof
calls-for-helpmadetopoliceandfirecommunicationscenterstoinvestigatehow
documentscontributetoformalizationwithinorganizations.Theyarguethatthese
documentsfunctionassystemsthatproducepersons;that“organizingdocuments
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alsofunctionasatechnologyofreification”(KameoandWhalen2015:226).Itisin
theirtheorizingofdocumentsthemselves,however,thattheymaketwogermane
points.
First,theynotethatitisthroughdocumentsthatsocialreproductionismade
possibleinmodernsociety.Itisdocumentsthatmake“coordinationandcontrol
possiblebyprovidingtheprototypesofacceptableandexpectedactionsinthe
organizationalsetting”(KameoandWhalen2015:207).CitingGiddens,theyargue
thatthisiswhydocumentshavebeendecisivelyimportantfor“theextensionof
socialsystemsinspaceandtime”(GiddensinKameoandWhalen2015:208).
Second,andmostimportantly,theynotethatdocumentsarenotthemselves
determinativeofaction.Althoughtheyare“createdbytheorganizationinquestion,
theymustbe‘takenup’byorganizationalmembers”(KameoandWhalen
2015:211).Givenourattentionongapsinorganizationalstructures,thisisrelevant
becauseitestablishesclearlythegapbetweentextandaction.
Summarizingthetheorizingdoneabove,threeinsightshavebeenestablished
thatwillberelevantfortheanalysisofriteofthemass.First,citingStinchcombe,
formalorganizationsweredescribedinboththeirverb-al,process-ualaspectsand
intheirnoun-like,stabilizingaspects.Thatis,Ihavepresentedformalorganizations
asdynamic,stabilizingentities.Second,Idrewattentiontosomeofthewaysgapsin
organizationalstructureshavebeentheorized.Perrow’sworkwasusedtoshow
thatgapshavebeentheorizednotonlyaspathologicalbreakagestobeclosedup
withdeeperformalstructuring,butaspotentiallynecessaryandvaluableadditions
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toformalsystems.TheanalysisofWeick’sworkdeepenedthisinsight,showinghow
thepreservationofinformalspaceswithinformalsystems,spacesofimagination,
storytellingandtrust,canbeanaidtosystemicreliability.Third,IusedKameoand
Whalen’sstudyofincidentrecordformstodrawattentiontothespecificgapthat
liesinallexchangesbetweentextandaction.Thereitwasanironicdualitywithin
documents–theirabilitytocoordinateactionthroughtimeandspace,andthattheir
procedurestheyestablishstillmustbetakenupbyorganizationalactors–thatwas
presented.Thesethreetheoreticalframeswillserveasguides,orientinglenses,in
theexaminationoftheriteofthemass.Itistothatprocesswenowturn.
TheMassanditsGaps
Thisanalysisoftheriteofthemassusesanalogousapplicationofthetheoretical
framesdelineatedabove5toidentifythreetypicalplaceswhere,withinthe
documentsthatstructurethemassandtheenactmentofthesedocuments,gaps
emergeintheformalorganizationoftheliturgy.Whilethisisarooted,textual
analysis,thegapsdescribedarebestunderstoodasidealtypesthatemergeinthe
efforttostructuretheritualbehaviorofgroupsthroughtimeandspacenotasa
gapsthatmustbepresentineveryiterationoftheevent.Threesuchidealtypesare
identified:plannedgaps,unplannedgaps,andbreakages.Itistothefirstthatwe
nowturn.
5Re:analogoustheorizingseeDianeVaughan’sessay“TheorizingDisaster.”ThereVaughandescribesanalogicaltheorizingas“amethodthatcomparessimilareventsoractivitiesacrossdifferentsocialsettings”(2004:315).
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Plannedgapsarethosethatareintentionallyinsertedintothemanaging
documents.Iclassifythemas“planned”becausetheformalorganizationis“aware”
ofthesegaps.Sometimesplannedgapscanfunctionascontrollingmechanismsthat
allowactorstochoosefromamongavarietyofprescribedoptionsoralternate
framework.Othertimesplannedgapsaremomentswhentheformalorganization
admitsitsinabilitytocontroltheenactmentandadaptionofthestructure,andso
attemptstolimittherangeofadaptationsthatcanbemadebysettingendsand
namingparticularpartieswhowillcontroltheadaptations.
Perhapstheprimaryexampleofthistypeofgapcomesinnotingthe
enormousrangeofoptionsthattheactorswhocoordinatetheriteofthemasshave
withinthesingleorganizingstructureoftheOM.6Thatis,withintherigid
frameworkofaritethatalwaysconsistsinthesamefourmovements–an
“introductoryrite”,a“liturgyoftheword”,a“liturgyoftheEucharist”,anda
“concludingrite”–thereareanenormousrangeofoptionsfromwhichactorscan
select.Thecentralmomentoftherite,theprayingbythepriestofaparticularsetof
prayersduringtheliturgyoftheEucharist,canserveasexampleinthatthereareat
leasteightdifferentvariationstothissetofprayers.Eachvariationisitselfaformal
organizationthatcontrolsspeechandaction,butwhichscriptisselectedisvariable
andleftuptoactorsontheground.Thatis,theEucharisticprayermaybereadas
plannedgapintheformalstructureoftheliturgy.
6Thisgroupofcoordinatorsincludes:priests,deacons,liturgicalministers,musicians,etc.
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TurningtotheGIRM,theverytitleofchapter9,“AdaptationsWithinthe
CompetenceofBishopsandBishops’Conferences”,providesastrongexampleofa
plannedgap.Further,theopeningdescriptionofthischaptercontainsanexcellent
descriptionofit:“inorderthatsuchacelebrationmaycorrespondallthemorefully
tothenormsandthespiritoftheSacredLiturgy,certainfurtheradaptationsareset
outinthisinstruction”(GIRM2011:84).Herewecanseethatitisforthepurposeof
controlthatcontrolofparticularactionsisreleased.
WithinthesamechapteralistofpossibleplacesintheOMwhereadaptations
areacceptableisgiven(seefig.1).
Figure1(GIRM2011:84)
HereweseethetextoftheGIRM,itselfastructurethatorganizestheOM,
delineatingalistofacceptablegaps.Twothingsoughttobenotedaboutthistypeof
gap.First,itmaybereadasquitesimilartowhatStinchcombeterms“informally
embeddedformality”(2001:6).ForStinchcombe,thisisatypeofinformalitythat
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insertsagapintoaformalsystem.Asinanappealsprocessorablueprintthat
referencesotherexperts,thesegapwillbemanagedbyanotherformalitythatlies
outsideofthefirst.Here,weseetheGIRMcreatinggapsbydeposingtheauthorityof
adaptationtothe“ConferencesofBishops.”Atthesametimethetextattemptsto
limittherangeofthegapbylistinganddelimitingwhereadaptationscanbemade
andthroughextensivecitationoftheseplaces.Second,thestyleandprecisionofthis
typeofgapisnotable.Itischaracterizedbywordslike“permissible”and
“accorded.”Withsuchdictionalchoicesitisasif,attheverymomentwhenaction
slips–evenvoluntarily–outofthecontrolofthetext,thatcontrolisgrabbedat
again.
Nevertheless,thisgapistypifiedbyitsbeingplannedandintentionally
placed.Theseareplannedsiteswheretherigidstructureoftheformalorganization
ismademalleablebyinsertingoptions.TurningtoStinchcombe’smodelofformality
asprocesscanhelptheorizetheaimofsuchgaps.Inhisfifthchapterhechallenges
thetraditionthatformalityimpliesrigiditybyturninghisattentiontoadescription
ofliquidityinfinancialmarkets.Thegoalofhislengthydiscussion,whichIwillnot
summarizehere,isthatformalorganizationscan“createtherightkindofrigidities
[suchthat]theorganizationasawholeisrenderedflexible”(2001:14).Similaraims
canbereadintheformalorganizationofthemass–thecontrolsacrossspaceand
timethatisexertedarerelinquishedatparticularpointssothatthestructurecan
remainbothuniformacrossspaceandtimeandapplicablewithinparticular
culturesatparticulartimes.
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WemightreturntoPerrow’sconceptofloosecouplingtounderstand
plannedgapsaswell.“Loosecoupling,”Perrowconcludes,“allowscertainpartsof
thesystemtoexpressthemselvesaccordingtotheirownlogicsorinterests.Tight
couplingrestrictsthis”(1999:92).Thisisexactlywhatweseewithregardto
plannedgapsinboththeOMandtheGIRMaswell.Whiletherearetimeswhen,
becauseofthedeclineincontrol,thisflexibilitycanbereadasanxiety-causing,a
plenitudeofplannedgapscanbefoundintheformalorganizationoftheliturgy.
Indeed,asthe“anxious”languageshows,thedocumentiswellawareboththatthey
existandthattheyliebeyonditsformalcontrol.Theflexibilityandchoicefoundin
theseplannedgaps,then,arepreciselythesiteswhereinparticulariterationsofthe
massareallowedto“expressthemselvesaccordingtotheirownlogics”withinthe
scriptedformalstructureoftheGIRMandOM.
Unplannedgaps,ontheotherhand,aregapsofwhichthemanaging
documentshowsnoawareness.Whetherthisisanactuallacunaintheawarenessof
thedraftersoranintentionalignoringoftheissueishereleftundecided.Whatis
determinativeforthistypeofgapisthatthedocumentdoesnotmakeaneffortto
controlcontentormodeofactionatthesesites.Assuch,itisonlypossibletomake
thesegapsrevealthemselvesbyturningtoamethodofcomparison–especially
betweencomparisonoftextofthemasswithitsenactmentinparticular
circumstances.Twoexamplesofthistypeofgaparenotable.
Thefirstofthistypeliesclosetoaplannedgap.Ittakesplaceinatransitional
momentoftheriteofthemass,intheshiftbetweentheliturgyoftheWordandthe
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liturgyoftheEucharist.Whattakesplaceatthispointisthe“UniversalPrayers”
whichareatimewhenindividualswithinthegroupareinvitedtovocalizetheirown
prayersandasktheassemblytojointhemintheirprayer.TheOMdescribesthis
momentwithastrikinglackofdetail:“ThenfollowstheUniversalPrayer,thatis,the
PrayeroftheFaithfulorBiddingPrayers”(2011:11).TheGIRM,however,ismuch
moreexplicitaboutregulatingtheaction,describingthepurposeoftheseprayers,
whooughttopraythem,andthattheyoughttobe“regulated,”“introduced,”and
“concluded”bythepriest(2011:34).Giventhatsuchsystematizationispresent,it
mightbedifficulttoseehowanunplannedgapispresenthere.Itcanbeseeninthis
comparison:ineveryotherinstancewithintheriteofthemasswhenthepriest
prayshiswordsareprescribed,fullyscripted.Forexample,everywordofeachof
theEucharisticprayeroptionsnotedaboveiswritten,theonlythingleftisforthem
toberead.Thatthisgapisunplannedcanbeseenonlybycomparison,bynoting
thatitisonlyinthismomentthatwordsofprayerremainunregulated.TheGIRM
sayingonlythatthepriest“concludes…withanoration”(2011:34).Itistheone
momentintheformalstructureofthemasswherethewordsofthepriestare
uncontrolled.7
Asecondexampleofanunplannedgapleans,ontheotherhand,toward
breakage.Thesegapsareunplannedwithregardtospace,andespeciallytotime.
The“RiteofPeace”isthetypicalexampleofthisgap.Theritetakesplaceinthe
7Otherthanthehomily,thereflectiononlifeinthelightofthescriptures,whichisstrictlyaplannedgap.Asnoted,thedifferencebetweenthesetwoisintheformofspeechandisseenclearlyinthefactthatthehomilyisnotaprayer.Itisindeedthecasethateveryotherinstanceofprayerinthemassisscripted-prayer.
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middleoftheEucharisticPrayer,immediatelyafterthe“OurFather”hasbeen
prayed.TheOMspecifiesthatthepriesttothensaythewords:“Letusoffereach
otherthesignofpeace.”Ittheninstructs:“Andallofferoneanotherasign,in
keepingwithlocalcustoms,thatexpressespeace,communion,andcharity”
(2011:39).TheGIRM,asusual,furtherspecifiesthisbehavior:“asfortheactualsign
ofpeacetobegiven,themanneristobeestablishedbytheconferencesofbishops
inaccordancewiththecultureandcustomsofthepeoples.However,itis
appropriatethateachperson,inasobermanner,offerthesignofpeaceonlyto
thosewhoarenearest”(2011:37).Inmanyrespectsitmightseemthatthisoughtbe
categorizedasaplannedgap,whereanactionunregulatedbythetextisdelegated,
again,tothebishops.However,Iwouldpointoutthat,whencomparedwithhow
thismomentisenacted,thisgapcanrightlybeconsideredunplanned.Andthis
becauseittakesnoaccountof,indeeddoesnotevenmention,time.
Theunplanned-nessoftimeisrelevantinthatinmanyenactmentsofthe
signofpeacethesignitselftakestheshapeofalengthyembrace,afullconversation
aboutillrelativesorjobstatus.Thatis,itisanencounterextendedovertime.Within
theUnitedStatesthisisobservedmostoftenintheAfrican-AmericanorHispanic
communitieswherethesignofpeaceoftenneedstobecutoffbycertain
coordinatorsoftheaction(e.g.,themusiciansbybeginningorendingasong,bythe
ushersandserversmovingpeoplebacktotheirplaces,orbythepriestsimply
beginningthenextpartoftheritualaction).Althoughthistypeofgapisunplanned
withregardtotime,Inotethatthesamemomentsofenactingalsoleantoward
beingcalledbreakage-gapswithregardtospace.Thiscanbeseenbecauseofhow,
19
asthisactionbecomesextendedovertimeitalsoisspreadoutthroughspacein
violationoftheadmonitionto“offerthesignofpeaceonlytothosewhoarenearest”
(ibid).
Aswetransitiontothefinalidealtypeitoughttobenotedthatbothofthese
examplesseemtoberesistbeingcategorizedasunplanned.Or,phrasedotherwise,
theybothseemasiftheycouldatleastpartiallybecategorizedaseitherplanned
gapsorbreakages.AlthoughIthinktheyarebetterlocatedwithinthecategoryof
unplannedgaps,thisleakageoutofthecategoryinwhichIhaveplacedthemmaybe
duetotwofactorsparticulartothecaseweareconsidering.First,thatthisformof
actionhasbeenintheprocessofformalizationfornotdozensbuthundredsofyears.
Thatis,ithashadmoretimethanperhapsanyotheractiveformalorganizational
systemtobecometotal.Second,thedocumentsthemselveshavebeenrecently
revised,meaningthattheprocessofformalizationisongoinginthemandthatthey
havethereforebeenabletotakeaccountof,toformalize,actionsthatmayhave
previouslybeenunplanned.Regardlessofthecausewhatcanbeseeninboth
instancesisthatthesegapsareplaceswhereinnovative,imaginative,informal,
wheresomething“genuinelyinter-personal”eitherininnovativespeechoraction,
occurs(Weber1946:52).
OurfinaltypeofgapIhavetermedbreakages.Thesearegapsinthe
managingstructurethatarecreatedbyactorsineitherintentionalorunintentional
effortstoresistitscontrol.Thecommonrootofthistypeisthat,withintheformal
structureofthemass,actorshaverejectedaparticularpointofcontrolandcreated
20
agapwherethedocumentdoesnotadmitofone.Seeminglyinnumerableexamples
ofbreakagescanbegiven.
Thisisbecausebreakagescanbeseenatanypointwhereaformally
organizedgestureorwordisomittedorchanged.Thismighttakeplace,for
example,wheneverthegenderedlanguagewithwhichtheOMhasbeentranslatedis
madegenderneutral.Or,similarly,whenthethirdperson“he”thatnormallyisused
torefertoGodischangedintothesecondperson“you.”Theseexamplesofbreakage
seemtobemotivatedbyinclusion.
Responsivitytoparticularculturesmayalsobeamotivationforthecreation
ofbreakages.Thisisthecase,forexample,withincertainAfricanAmerican
communitieswheretheorganistcontinuestoplaysoftlybeneaththescripted
prayersofferedbythepriest.Thishappensquiteoftendespitetheinstructionsof
theGIRM,whichreads:“whilethepriestispronouncingthem,thereshouldbeno
otherprayersorsinging,andtheorganorothermusicalinstrumentsshouldbe
silent”(2011:27).
Thecaseofanon-ordainedpersonpreachingduringthemassmayberead
similarly.WhiletheOMemphasizesregularityofpreachingoverwhopreaches(“the
Homily…istobepreachedbyapriestordeacononallSundays”[2011:9]),theGIRM
isexplicitinnotingthatthehomilymaybeentrustedtoanotherpriestoradeacon
“butnevertoalayperson”(2011:34).Nevertheless,laypreachingcertainlydoes
occur.Sometimesthiswillhappenatanothermomentduringthemass(after
communion,forexample),butatothertimesitsimplyoccursinviolationofthe
21
prescribedrules.Thistypeofbreakageintheformalorganizationofthemassmay
bereadastheactivecreationofagapintheorganizationalstructuresothatitcan
befilledeitherwithcontentwhichis,orbyactorswhoare,normallyexcluded.
Butdespitethekindsofmotivationsforthecreationofbreakage-gapsnoted
above,breakagescanalsobecreatedpreciselyatpointsthathadbeeninclusivewith
themotivationofremovingthem.Thiscanhappenwhenthepriesttakestohimself
actions,suchastheofferingoftheUniversalPrayers,formallysetasideforothers.In
bothinstances,though,whathastakenplaceisthattheformalstructurehasbeen
broken,anewgapcreated,sothatanotherideologycanfillit.Thatis,inboth
instancesthepresenceofabreakagerevealsaconflictbetweentheendsbeing
legitimatedbytheformalorganizingstructureandtheendsthatanagentoragents
arepursuingwithinthestructure.Agents,then,refusingtoaccedetothecontrolling
structureandconsideringthegapsprovidedforthembythestructureitself
insufficient,simplygoaboutcreatingtheirown.
ThistypeofgapmaybeconceptualizedbyturningtoMerton’sanalysisofthe
socio-culturalsourcesofdeviantbehaviorinhis“SocialStructureandAnomie.”
ThereMertonproposesfivepossible“modesofadjustment”individualscantake
towardthelarger,culture-bearing,grouporsociety:conformity,innovation,
ritualism,retreatism,andrebellion.Mertonlocatesactorswithinthesecategories
baseduponacceptanceorrejectionofthegoalssetupbythelargegroupandthe
22
institutionalizedmeansactorshaveforattainingsuchgoals.8Intheanalysisofthe
organizingstructureofthemasswemight,then,placeunderthecategoryof
“conformity”actorswhoacceptthegoalsofthetextandfeelthatthesegoalsare
accomplishablethroughtheplannedgapsandtheenactmentofthescript.To
understandbreakages,however,wemustturntoMerton’scategoryof“innovation.”
Aninnovativebreakagemightbeunderstood,then,asthecreationofagapthat
conformstothegoalsoftheritebutnotwiththemeansusedtoaccomplishthem.
Theexampleofalteringgenderedlanguagemightfithere.
Finally,thisturntoMertonallowsustoreadbreakagesas“calledforth”by
theformalorganizationitself(1938:679).Thiscallingforthofbreakageshappens,
forMerton,whentheendsagivensystemestablishesandtheinstitutionalized
meansanactorhasforattainingthemareincoherent,when“theculturaldemands
madeonpersonsinthissituationareincompatible”(ibid).Hencebreakage-gapsare
a“conventionallyproscribedbut…effectivemeans”forthatcreateaspacewhere
thisconflictbetweenendsandmeanscanbereconciled(Merton1938:678).
Breakagesare,then,signsofthelackofintegrationbetweenmeansandendsfeltby
certainactorswithintheorganizationalsystem.Furtheranalysiswould,then,have
thetaskofexaminingenactedversionoftheritepayingparticularattentiontothose
textuallocationsandritualactionswherebreakagesoccurandthenanalyzingactors
reasonsforsuchbreakagestoconfirmthehypothesisproposedhereviaMerton:
thatthesebreakagesarisepreciselyatpointswherethelackofintegrationis
8Itoughttobenotedthat,forMerton,“thesecategoriesrefertoroleadjustmentsinspecificsituations,notpersonalitiesintoto”(1938:676).
23
repeatedlyfelt.Butsuchaproposalhasalreadymovedusbeyondthescopeofthe
presentanalysis.
Conclusion
Thisessayhasproposedatypologyofgapsinformalorganizationalstructures
throughanexaminationofthedocumentsthatstructurewhatis,perhaps,theoldest
continuingformofpatternedgroupbehavior.Ithasarguedthat,whileplannedgaps
areplaceswhereanorganizationalstructurehasbeenintentionallyloosenedsoas
toallowforadaptationoftheformtoparticularplacesandtimes,unplannedgaps
andbreakagesarerupturesintheseamlessgarmentofthosetexts.Through
particularrecoursetoStinchcombe,PerrowandWeick,thisessayhasshownthat
theserupturesinthetextcanbereadnotaspathologicalbutnecessaryfortheform
to“createtherightkindofrigidities[whileallowing]theorganizationasawholeis
renderedflexible”(Stinchcombe2001:14).
Atthesametime,otherthanabriefventureintotheconjunctionofmeans
andendsinthebreakagesinitiatedbyagents,whathappensinthegapsidentified
hasremainedunexamined.Thisisbecauseoftheparticularfitbetweenmethodand
databywhichtheessayhasfunctioned.Thatis,bytakingasitsempiricalobject
textsandtheirenactment,thisessayhasonlybeenabletodelineategapsassites
withintheorganizationalstructurewherefurtherresearchmayprovefruitful.
Relevantresearchaimswouldincludeinvestigationofwhathappensinthese
organizationalgaps.Ifattentionremainedonthefunctionofreligiousorganizations’
productionofthesacred(c.f.Wuthnow1994),ethnographicandinterviewmethods
24
wouldbecomeincreasinglyeffectiveforunderstandinghowactorsunderstandwhat
happenswithinplannedandunplannedgaps.
Further,comparisonbetweenthekindsofculturalproductiontakingplacein
eachtypeofgapwouldbeproductive.Questionsmightinclude:howandwhyis
eachtypeofgapbeingcreated?Oncecreated,withwhatkindsofactionarethese
gapsbeingfilled?Giventhatformalorganizationsareunderstoodasrevisable,as
formalizations,howisthegoverningstructurebeingrevisedsoastoremoveoradd
newgapstothestructure?Howdoeseachagent’ssocialimaginaryinduce
acceptanceorrejectionoftheformalorganizationanditsplannedgaps?Although
theseandmanyotherquestionsremain,whatthisessayhascontributedistoclarify
wherefurtherresearchmightproductivelytakeplace.
25
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