customer • user • employee - lippoinsurance

2021

CUSTOMER • USER • EMPLOYEEE X P E R I E N C E

Laporan TahunanAnnual Report

Sanggahan dan Batasan Tanggung JawabDisclaimer and Scope of Responsibility

Laporan Tahunan 2021 PT Lippo General Insurance Tbk (yang selanjutnya disebut “LippoInsurance” atau “Perseroan”) ini disusun untuk memenuhi ketentuan pelaporan hasil kinerja Perseroan pada periode 1 Januari 2021 sampai dengan 31 Desember 2021 kepada regulator dan pemangku kepentingan. Laporan Tahunan ini antara lain disusun berdasarkan Peraturan Otoritas Jasa Keuangan No. 29/POJK.04/2016 tentang Laporan Tahunan Emiten atau Perusahaan Publik dengan muatan konten sesuai Surat Edaran Otoritas Jasa Keuangan No. 16/SEOJK.04/2021 tentang Bentuk dan Isi Laporan Tahunan Emiten atau Perusahaan Publik.

Laporan Tahunan ini memuat pernyataan terkait tujuan, kebijakan, rencana, strategi, serta hasil operasi dan keuangan yang disusun berdasarkan data faktual yang dapat dipertanggungjawabkan kebenarannya. Selain itu, Laporan Tahunan ini juga menyajikan informasi terkait proyeksi kerja Perseroan di tahun selanjutnya yang disusun berdasarkan pernyataan-pernyataan prospektif dan berbagai asumsi mengenai kondisi dan proyeksi di masa datang Perseroan, serta lingkungan bisnis yang terkait, sehingga tidak menutup kemungkinan perkembangan aktual secara material berbeda dari yang dilaporkan. Oleh karena itu, Perseroan menghimbau agar pemangku kepentingan dapat menggunakan informasi tersebut secara bijak dalam pengambilan keputusan.

The 2021 Annual Report of PT Lippo General Insurance Tbk (hereinafter referred to as “LippoInsurance” or the “the Company”) was prepared to meet the requirements of reporting the Company’s performance results for the period of 1 January 2021 to 31 December 2021 to the regulator and stakeholders. This Annual Report has been compiled based on Financial Services Authority Regulation No. 29/POJK.04/2016 on Annual Reports of Issuers or Public Companies with content in accordance with Financial Services Authority Circular Letter No. 16/SEOJK.04/2021 concerning the Form and Content of the Issuers or Public Companies Annual Reports.

This Annual Report contains statements related to objectives, policies, plans, strategies, and results of operations and finance compiled based on factual data that is justifiable. In addition, this Annual Report also presents information related to the Company’s work projections for the following year compiled based on prospective statements and various assumptions regarding the Company’s conditions and future projections, as well as the related business environment, thus it’s possible that actual developments being materially different from those reported. Therefore, the Company urges stakeholders to use the information with discretion in their decision making.

Pandemi Covid-19 yang masih berlangsung sepanjang tahun 2021 dapat dikelola Perseroan menjadi momentum yang tepat untuk terus berkembang menjadi lebih besar. Perseroan terus berupaya untuk mencapai pertumbuhan usaha yang berkualitas dan berkelanjutan. Komitmen tersebut didukung dengan berbagai penerapan strategi bisnis utama dan pendukung yang telah mampu direalisasikan dengan baik sehingga Perseroan mampu mencatatkan kinerja pertumbuhan yang sangat baik. Hal ini diikuti dengan upaya peningkatan penerapan manajemen risiko dan tata kelola perusahaan, seiring dengan berbagai tantangan bisnis yang terus ada. Dengan pencapaian saat ini, Perseroan meyakini dapat melanjutkan pertumbuhan, bahkan meningkatkan tren pertumbuhan yang baik, sehingga dapat terus berperan untuk berkontribusi dalam memperkuat perekonomian nasional dengan tetap menyelaraskan penguatan di aspek ekonomi, sosial, dan lingkungan hidup.

The Covid-19 pandemic which is still ongoing throughout 2021 can be managed by the Company in such a way so it became the right momentum to continue growing. The Company continues to strive in achieving quality and sustainable business growth. This commitment is supported by implementations of main and supporting business strategies that have been able to be realized properly thus enabling the Company to record an excellent growth performance. This was accompanied by continuous efforts to improve the implementation of risk management and corporate governance, along with various business challenges that continue to exist. With our current achievements, the Company believes that we can continue our growth, even improve a good growth trend, so we can continue to play a role in giving a contribution in strengthening the national economy while still aligning strengthening in the economic, social and environmental aspects.

Keunggulan KompetitifCompetitive Advantage

EKOSISTEM PENDUKUNG LIPPOINSURANCELIPPOINSURANCE SUPPORTING ECOSYSTEM

DIGITAL ECOSYSTEM

SALES ECOSYSTEM

Digital JourneyDigital PartnersDigital Experience

Financial TechnologyBrokers Financial InstitutionAgent

Dalam mendukung Visi Perseroan untuk menjadi salah satu perusahaan asuransi umum terkemuka di Indonesia dengan akses yang kuat dalam jaringan internasional, LippoInsurance ditopang oleh ekosistem pendukung, yaitu Digital Ecosystem dan Sales Ecosystem. Digital Ecosystem berfokus pada pengembangan dan inovasi layanan dalam kegiatan operasional Perseroan. Sementara, Sales Ecosystem berfokus pada value delivery kepada nasabah. LippoInsurance senantiasa memastikan implementasi ekosistem yang telah dibangun tersebut berjalan dengan baik demi memberikan layanan produk dan pengalaman berasuransi yang berkualitas dan unggul kepada nasabah.

Melalui ekosistem tersebut, komitmen LippoInsurance untuk menjalankan usaha perasuransian secara profesional dan penuh kehati-hatian dapat berjalan optimal sehingga memungkinkan mencatatkan pertumbuhan kinerja yang sehat dan berkelanjutan.

In supporting the Company’s vision to become one of the leading general insurance companies in Indonesia with strong access to international networks, LippoInsurance is supported by supporting ecosystems, i.e. the Digital Ecosystem and Sales Ecosystem. The Digital Ecosystem focuses on service development and innovation in the Company’s operational activities. Meanwhile, Sales Ecosystem focuses on value delivery to the customers. LippoInsurance always ensures that the implementation of these ecosystems runs well to provide quality and superior product service and insurance experience to the customers.

Through these ecosystems, LippoInsurance’s commitment to engage the insurance business in a professional and prudent manner can be conducted optimally so it is possible to record healthy and sustainable performance growth.

2021 Annual Report PT Lippo General Insurance Tbk

1

Identitas PerusahaanCorporate Identity

Kode SahamShare Code

Kepemilikan SahamShares

Ownership

PT INTI ANUGERAH PRATAMA

65,79%PT STAR PACIFIC TBK

19,80%

14,41%

MASYARAKAT (DI BAWAH 5%) / PUBLIC (UNDER 5%)

Kantor Pusat / Head OfficeGedung Lippo Kuningan Lt. 27 Unit A & F Jl. HR Rasuna Said Kav. B-12Jakarta, 12940T : (021) 525 6161F : (021) 525 7161E : [email protected] : www.lippoinsurance.com

Kantor Operasional / Operational OfficeKarawaci Office Park Blok I No. 30-35 Lippo Village, Tangerang, 15139T : (021) 5015 6301/5579 0683F : (021) 5579 0682

Alamat KantorOffice Address

Asuransi UmumGeneral Insurance

Bidang Usaha Line of Business

Dasar Hukum Perubahan NamaLegal Basis of Name Change

• PT Maskapai Asuransi Marga Suaka: berdasarkan Akta No. 46 tanggal 24 Januari 1964 oleh notaris John Leonard Waworuntu, SH.

• PT Asuransi Marga Pusaka: berdasarkan Akta No. 4 tanggal 1 Oktober 1982 oleh notaris Misahardi Wilamarta, SH.

• PT Lippo General Insurance: berdasarkan Akta No. 118 tanggal 6 Juli 1991 oleh notaris Misahardi Wilamarta, SH.

• PT Maskapai Asuransi Marga Suaka: pursuant to Deed No. 46 dated January 24th, 1964 by Notary John Leonard Waworuntu, SH.

• PT Asuransi Marga Pusaka: pursuant to Deed No. 4 dated October 1st, 1982 by Notary Misahardi Wilamarta, SH.

• PT Lippo General Insurance: pursuant to Deed No. 118 dated July 6th, 1991 by Notary Misahardi Wilamarta, SH.

Tanggal PendirianDate of Establishment6 September 1963September 6th, 1963

Jumlah KaryawanTotal Employees

431Karyawan / Employees

Modal DasarEquity Capital

Rp175.000.000.000,-

Total AsetTotal Asset

Rp2.923.286.260.687,-

Bursa Efek IndonesiaJakarta Stock Exchange Building Tower IJl. Jenderal Sudirman Kav. 52-53Jakarta, 12190

Lembaga Pencatatan dan Perdagangan Saham Share Registration and TradingInstitution

Dasar Hukum PendirianLegal Basis of Establishment

Akta Pendirian No. 1 tanggal 6 September 1963 atas nama PT Asuransi Brawidjaja yang dibuat oleh notaris Adasiah Harahap, SH dan telah disahkan Menteri Kehakiman RI berdasarkan Surat Keputusan No. J.A.5/19/2 tanggal 4 Februari 1964.

Deed of Establishment No. 1 dated September 6th, 1963 with the name of PT Asuransi Brawidjaja which was made by Notary Adasiah Harahap, SH and was ratified by the Minister of Justice of the Republic of Indonesia as stated in the Decree No. J.A.5/19/2 dated February 4th, 1964.

PT Lippo General Insurance Tbk Laporan Tahunan 2021

2

Tonggak Sejarah PerseroanCorporate Milestones

Perseroan didirikan dengan nama PT Asuransi Brawidjaja. The Company was established under the name of PT Asuransi Brawidjaja.

6 September 1963 September 6th, 1963

Perseroan mengubahnama menjadi PT AsuransiMarga Pusaka.The Company changed its name to PT AsuransiMarga Pusaka.

1 Oktober 1982October 1st, 1982

24 Januari 1964 January 24th, 1964

Perseroan mengubahnama menjadi PT Maskapai Asuransi Marga Suaka.The Company changedits name to PT MaskapaiAsuransi Marga Suaka.

1 April 1983April 1st, 1983

Perseroan secara resmimulai beroperasi.The Company officially commenced operations.

Perseroan mengubahkedudukan usaha yang

semula di Surabayamenjadi di Jakarta.

The Company changed its domicile from Surabaya to

Jakarta.

9 Januari 1991 January 9th, 1991

Perseroan mengubahnama menjadi PT Lippo

General Insurance.The Company changed its name to PT Lippo General

Insurance.

6 Juli 1991 July 6th, 1991

21 April 1997 April 21st, 1997

Perseroan menjadiPerusahaan Terbuka

dengan nama PT LippoGeneral Insurance Tbk.

The Company became a Public Company under

the name of PT Lippo General Insurance Tbk.

22 Juli 1997July 22nd, 1997

Perseroan melakukan penawaran saham

perdana dengan mencatatkan saham di

Bursa Efek Indonesia.The Company conducted

initial public offering by listing shares on

the Indonesia Stock Exchange.

Perseroan meresmikan logo baru yang mencerminkan pengembangan yang berfokus pada peningkatan kualitas layanan.The Company inaugurated new logo that reflects development focused on services quality improvement.

30 Januari 2009January 30th, 2009

PT Lippo Life Assurance, Entitas Anak Perseroan yang didirikan pada tahun 2010, menjalankan usaha di bidang asuransi jiwa dan telah mendapatkan izin beroperasi dari Otoritas Jasa Keuangan. PT Lippo Life Assurance, a Subsidiary, was established in 2010 to engage business in the life insurance field and has obtained an operating license from the Financial Services Authority.

Perseroan berhasil meningkatkan perolehan premi dari Rp319 miliar yang diperoleh selama 28 tahun, menjadi Rp1 triliun dalam waktu hanya 4 tahun.The Company successfully increased premium income from Rp319 billion earned in over 28 years to Rp1 trillion merely in 4 years.

Digitalisasi Perseroan secara menyeluruh.Transformed into a fully digitalized company.

31 Oktober 2014 October 31th, 2014

31 Desember 2014 December 31st, 2014

2 Oktober 2018October 2nd, 2018


1 Maret 2021 March 1st, 2021


Perseroan berhasil meningkatkan perolehan premi bruto sebesar 14,51%

di tengah penurunan premi industri asuransi umum sebesar 4,04%.

The Company has succesfully increased its gross premiums by 14.51% amidst the decline in the

general insurance industry premium of 4.04%.

Perseroan mengulang keberhasilan eBenefit Health, aplikasi yang digunakan

untuk nasabah asuransi kesehatan, eBenefit General, diperkenalkan untuk

nasabah asuransi umum.The Company repeated the success

of eBenefit Health, an application used by health insurance customers,

eBenefit General, introduced to general insurance customers.

Perseroan berhasil meningkatkan perolehan premi bruto sebesar 28,00% sementara pencapaian premi asuransi umum bertahan

di posisi yang sama seperti tahun sebelumnya.

The Company managed to increase its gross premiums by 28.00%

while the achievement of general insurance premiums remained in the

same position as the previous year.


3

32 Laporan Dewan KomisarisReport of the Board of Commissioners

36 Laporan DireksiReport of the Board of Directors

41 Tanggung Jawab Laporan TahunanAnnual Report Responsibility

8 Ikhtisar Data Keuangan PentingKey Financial Highlights

10 Ikhtisar SahamShares Highlights

11 Ikhtisar Pencatatan Efek Lainnya Other Securities Highlights

11 Aksi KorporasiCorporate Actions

1 Keunggulan KompetitifCompetitive Advantage

2 Identitas PerusahaanCorporate Identity

3 Tonggak Sejarah PerseroanCorporate Milestones

4 Daftar Isi Table of Contents

44 Riwayat Singkat Brief History

45 Visi dan Misi Vision and Mission

46 Nilai dan Budaya PerusahaanCorporate Values and Culture

47 Bidang UsahaLine of Business

48 Produk dan LayananProducts and Services

54 Struktur OrganisasiStructure of Organization

56 Profil Dewan KomisarisProfile of the Board of Commissioners

59 Profil DireksiProfile of the Board of Directors

64 Profil Komite di Bawah Dewan KomisarisProfile of Committees Under the Board of Commissioners

64 Profil Komite AuditProfile of Audit Committees

66 Profil Komite Remunerasi dan NominasiProfile of Remuneration and Nomination Committees

67 Profil Komite Pemantau RisikoProfile of Risk Oversight Committees

106 Tinjauan Ekonomi dan IndustriEconomy and Industry Review

108 Tinjauan OperasionalOperational Review

109 Aspek PemasaranMarketing Aspects

110 Tinjauan KeuanganFinancial Review

110 Laporan Posisi Keuangan KonsolidasianConsolidated Statements of Financial Position

112 Laporan Laba Rugi dan Penghasilan Komprehensif Lain KonsolidasianConsolidated Statements of Profit or Loss and Other Comprehensive Income

114 Laporan Arus Kas KonsolidasianConsolidated Statement of Cash Flow

Daftar IsiTable of Contens

68 Profil Komite Kebijakan Tata Kelola PerusahaanProfile of Good Corporate Governance Committee

69 Profil Komite di Bawah DireksiProfile of Committees Under the Board of Directors

69 Profil Komite InvestasiProfile of Investment Committees

71 Profil Komite Pengembangan ProdukProfile of Product Development Committees

73 Profil Komite MedisProfile of Medical Committee

76 Profil Komite APU PPTProfile of AML-CFT Committees

78 Profil Komite Anti FraudProfile of Anti-Fraud Committees

79 Profil Komite Penanganan Pengaduan KonsumenProfile of Consumer Complaint Handling Committees

80 Profil Komite Manajemen RisikoProfile of Risk Management Committee

82 Profil Komite Pengarah Teknologi InformasiProfile of Information Technology Steering Committee

84 Profil Sekretaris PerusahaanProfile of Corporate Secretary

84 Profil Kepala Unit Audit InternalProfile of Head of the Internal Audit Unit

85 Personel KunciKey Personnel

90 Sumber Daya ManusiaHuman Resources

92 Komposisi Pemegang SahamShareholders Composition

94 Pemegang Saham Utama dan PengendaliMain and Controlling Shareholders

94 Kronologi Pencatatan SahamListing of Shares Chronology

95 Kronologi Pencatatan Efek LainnyaChronological Listing of Other Securities

11 Informasi Perdagangan SahamShare Trading Information

12 Rangkaian PeristiwaSeries of Events

22 Program Employee ExperienceEmployee Experience Program

27 Penghargaan dan SertifikasiAwards and Certification

29 Reasuradur Utama PerseroanMain Reinsurer

29 Keanggotaan AsosiasiAssociation Membership

KILAS KINERJA 20212021 PERFORMANCE HIGHLIGHT

LAPORAN MANAJEMENMANAGEMENT REPORT

PROFIL PERUSAHAANCOMPANY PROFILE

ANALISIS DAN PEMBAHASAN MANAJEMENMANAGEMENT DISCUSSION AND ANALYSIS

95 Daftar Entitas Anak, Perusahaan Asosiasi, dan Perusahaan VenturaList of Subsidiaries, Associated Companies, and Joint Ventures

96 Lembaga dan Profesi Penunjang Pasar ModalCapital Market Supporting Institutions and Professions

97 Akses Informasi dan Data PerusahaanAccess of Information and Company’s Data

98 Wilayah OperasionalOperational Area

100 Alamat Kantor dan LayananOffice Address and Service

102 Informasi pada Situs Web PerusahaanInformation on the Company’s Website


4

128 Komitmen Penerapan Tata Kelola PerusahaanCommitment to Good Corporate Governance Implementation

129 Struktur Tata Kelola PerusahaanCorporate Governance Structure

130 Penerapan atas Pedoman Tata Kelola Perusahaan TerbukaImplementation of Good Corporate Governance Guideline for Public Companies

134 Evaluasi Praktik Tata Kelola PerusahaanEvaluation on the Corporate Governance Practice

136 Rapat Umum Pemegang SahamGeneral Meeting of Shareholders

146 Dewan KomisarisBoard of Commissioners

156 DireksiBoard of Directors

172 Remunerasi Dewan Komisaris dan DireksiBoard of Commissioners and Board of Directors Remuneration

173 Hubungan Afiliasi Dewan Komisaris dan DireksiBoard of Commissioners and Board of Directors Affiliated Relationship

174 Komite di Bawah Dewan KomisarisCommittees Under the Board of Commissioners

174 Komite AuditAudit Committee

178 Komite Remunerasi dan NominasiRemuneration and Nomination Committee

182 Komite Pemantau RisikoRisk Oversight Committee

185 Komite Kebijakan Tata Kelola PerusahaanGood Corporate Governance Committee

188 Komite di Bawah DireksiCommittees Under the Board of Directors

188 Komite InvestasiInvestment Committee

191 Komite Pengembangan ProdukProduct Development Committee

195 Komite MedisMedical Committee

199 Komite APU PPTAML-CFT Committee

204 Komite Anti FraudAnti-Fraud Committee

115 Rasio KeuanganFinancial Ratio

116 Kemampuan Membayar UtangSolvency

117 Tingkat Kolektibilitas PiutangReceivables Collectability Rate

117 Struktur ModalCapital Structure

118 Realisasi Penggunaan Dana Hasil Penawaran UmumRealization of Use of Proceeds from Public Offering

118 Program Kepemilikan Saham oleh Manajemen dan/atau KaryawanManagement and/or Employees Share Ownership Program

118 Ikatan Material untuk Investasi Barang ModalMaterial Commitments for Capital Assets Investment

118 Investasi Barang ModalCapital Assets Investment

119 Informasi Material terkait Investasi, Ekspansi, Divestasi, Penggabungan/Peleburan Usaha, Akuisisi, dan Restrukturisasi Utang/ModalMaterial Information on Investment, Expansion, Divestment, Merger/Consolidation, Acquisition, and Capital/Debt Restructuring

120 Transaksi Material yang Mengandung Benturan Kepentingan atau Transaksi dengan Pihak AfiliasiMaterial Transactions Containing Conflict of Interest or Transactions with Affiliated Parties

121 Perbandingan Target 2021Target Achievement in 2021

122 Kebijakan dan Pembagian DividenDividend Policy and Distribution

123 Perubahan Kebijakan AkuntansiAmendments to Accounting Principles

123 Perubahan Peraturan Perundang-Undangan yang Berdampak Signifikan terhadap PerusahaanChanges in Laws and Regulations that Significantly Impact the Company

124 Informasi Material setelah Tanggal Laporan KeuanganMaterial Information Subsequent to the Date of the Financial Statements

124 Prospek Usaha Tahun 2022Business Prospects in 2022

124 Proyeksi Tahun 2022Projections for 2022

125 Informasi Kelangsungan UsahaInformation on Business Continuity

206 Komite Penanganan Pengaduan KonsumenConsumer Complaint Handling Committee

208 Komite Manajemen RisikoRisk Management Committee

211 Komite Pengarah Teknologi InformasiInformation Technology Steering Committee

214 Sekretaris PerusahaanCorporate Secretary

216 Unit Audit InternalInternal Audit Unit

221 Sistem Pengendalian InternalInternal Control System

223 Sistem Manajemen RisikoRisk Management System

232 Audit EksternalExternal Audit

234 Kode Etik Code of Conduct

235 Perkara Penting dan Sanksi AdministratifImportant Cases and Administrative Sanctions Faced

237 Kepatuhan Pembayaran PajakTax Payment Compliance

237 Pengelolaan Anti Korupsi dan GratifikasiAnti-Corruption and Gratuity Management

237 Sistem Pelaporan PelanggaranWhistleblowing System

239 Rencana Strategis PerusahaanCompany Strategic Plans

244 Ikhtisar Keberlanjutan Sustainability Highlight

TATA KELOLA PERUSAHAANCORPORATE GOVERNANCE

TANGGUNG JAWAB SOSIAL DAN LINGKUNGANSOCIAL AND ENVIRONMENTAL RESPONSIBILITY

LAPORAN KEUANGAN FINANCIAL STATEMENT


5

KILAS KINERJA 20212021 PERFORMANCE HIGHLIGHT

Hasil UnderwritingUnderwriting Income

Rp315,25 miliar / billion

12,94%

Total AsetTotal Assets

Rp2.923,29miliar / billion

3,83%

Premi BrutoGross Premiums


28,00%

Premi NetoNet Premiums


42,39%

Laba Tahun BerjalanProfit for the Year

Rp98,38 miliar / billion

5,89%

Risk Based CapitalRisk Based Capital

200,41%


6


7

Ikhtisar Data Keuangan Penting Key Financial Highlights

(dalam miliar Rupiah, kecuali dinyatakan lain/in billion Rupiah, unless stated otherwise)

Uraian 2021 2020 2019 Description

Laporan Posisi Keuangan Konsolidasian Consolidated Statements of Financial Position

Total Aset 2.923,29 2.815,58 2.425,84 Total Assets

Total Liabilitas 2.051,45 1.954,50 1.577,33 Total Liabilities

Total Ekuitas 871,83 861,08 848,51 Total Equity

Total Liabilitas dan Ekuitas 2.923,29 2.815,58 2.425,84 Total Liabilities and Equity

Laporan Laba Rugi dan Penghasilan Komprehensif Lain Konsolidasian

Consolidated Statements of Profit or Loss and Other Comprehensive Income

Pendapatan 1.753,77 1.220,14 1.167,49 Revenues

Premi Bruto 2.167,28 1.693,22 1.459,60 Gross Premiums

Premi Reasuransi (466,76) (471,79) (383,03) Reinsurance Premiums

Hasil Investasi 67,08 39,66 83,08 Investment Income

Beban 1.606,51 1.108,23 1.079,72 Expenses

Klaim Bruto 1.440,78 957,76 1.057,79 Gross Claims

Klaim Reasuransi (253,96) (281,74) (241,66) Reinsurance Claims

Beban Komisi – Bersih 83,87 64,89 76,08 Commission Expenses – Net

Beban Underwriting Lainnya 51,48 118,48 5,33 Other Underwriting Expenses

Beban Usaha 239,95 206,20 190,11 Operating Expenses

Laba Sebelum Pajak Penghasilan 147,26 111,91 87,77 Income Before Tax

Beban Pajak (48,88) (19,00) (7,77) Tax Expense

Laba Tahun Berjalan 98,38 92,91 80,00 Profit for the Year

Diatribusikan kepada Pemilik Entitas Induk 98,38 92,91 80,00 Attributable to

Owners of the Company

Diatribusikan kepada Kepentingan Non-Pengendali - - - Attributable to

Non-Controlling Interest

Laba Komprehensif Tahun Berjalan 52,61 44,78 17,44 Comprehensive Gain for the Year

Diatribusikan kepada Pemilik Entitas Induk 52,61 44,78 17,44 Attributable to

Owners of the Company

Diatribusikan kepada Kepentingan Non-Pengendali - - - Attributable to

Non-Controlling Interest

Nilai Buku Bersih per Saham (dalam Rupiah penuh) 5.812,23 5.740,53 5.656,74 Net Book Value per Share

(in full Rupiah)

Laba Bersih per Saham (dalam Rupiah penuh) 656 619 533 Earnings per Share

(in full Rupiah)


KILAS KINERJA 2021 / 2021 Performance Highlight8


Laporan Arus Kas Konsolidasian Consolidated Statements of Cash Flow

Arus Kas dari Aktivitas Operasi 174,21 214,59 6,45 Cash Flows from Operating Activities

Arus Kas untuk Aktivitas Investasi (125,66) (174,27) 43,59 Cash Flows for Investing Activities

Arus Kas untuk Aktivitas Pendanaan (43,16) (33,79) (48,73) Cash Flows for Financing Activities

Kenaikan Bersih Kas dan Bank 5,42 6,59 1,02 Net Increase Cash and Bank

Kas dan Bank pada Awal Tahun 24,10 17,51 16,49 Cash and Bank at the Beginning of the Year

Kas dan Bank pada Akhir Tahun 29,53 24,10 17,52 Cash and Bank at the End of the Year

(dalam % / in %)


Rasio Profitabilitas Profitability Ratio

Margin Laba Bersih 5,63 7,61 6,85 Net Profit Margin

Rasio Laba Bersih terhadap Total Aset 3,37 3,30 3,30 Net Profit to Total Assets Ratio

Rasio Laba Bersih terhadap Total Ekuitas 11,28 10,79 9,43 Net Profit to Total Equity Ratio

Rasio Hasil Underwriting 18,74 23,63 18,49 Underwriting Income Ratio

Rasio Beban Klaim 73,21 60,84 74,05 Claim Expenses Ratio

Rasio Beban Komisi 4,99 5,49 6,97 Commission Expenses Ratio

Rasio Hasil Investasi 3,99 3,36 7,61 Investment Income Ratio

Rasio Likuiditas 157,32 139,90 148,64 Liquidity Ratio

Rasio Solvabilitas Solvency Ratio

Rasio Pencapaian Solvabilitas 200,41 189,43 198,54 Solvency Ratio

Rasio Liabilitas terhadap Total Aset 70,18 69,42 65,02 Liabilities to Total Assets Ratio

Rasio Liabilitas terhadap Total Ekuitas 235,30 226,98 185,89 Liabilities to Total Equity Ratio


9

Ikhtisar Saham Shares Highlights

PeriodePeriod

Tertinggi Highest

(Rp)

Terendah Lowest

(Rp)

Penutupan Closing

(Rp)

Volume Rata-Rata

(Lembar Saham) Average Volume

(Shares)

Jumlah Saham Beredar

(Lembar Saham) Total Issued

Shares (Shares)

Kapitalisasi Pasar

Market Capitalization

(Rp)

2021

Triwulan 1 / Quarter 1 3.530 3.200 3.290 68.533 150.000.000 493.500.000.000




2020





Volume Perdagangan (Lembar Saham) / Trading Volume (Shares) Harga Penutupan (Rp) / Closing Price (Rp)

Volume Perdagangan (Lembar Saham) / Trading Volume (Shares)

Harga Penutupan (Rp)Closing Price (Rp)

1.200.000 5.000

500

FebFeb

FebFeb

MarMar

MarMar

AprApr

AprApr

MeiMay

MeiMay

JunJun

JunJun

JulJul

JulJul

AgtAug

AgtAug

SepSep

SepSep

OktOct

OktOct

NovNov

NovNov

DesDec

--

1.000

1.500

2.000

2.500

3.000

3.500

4.000

4.5001.000.000

800.000

600.000

400.000

200.000

JanJan

JanJan

DesDec

20212020



Aksi KorporasiCorporate Actions

Informasi Perdagangan SahamShare Trading Information

Sepanjang tahun 2021, Perseroan tidak melakukan aksi korporasi, baik dalam bentuk pemecahan atau penggabungan saham, pembagian dividen saham atau saham bonus, penerbitan efek konversi, serta perubahan nilai nominal saham ataupun jumlah saham beredar.

Sepanjang tahun 2021, Perseroan tidak pernah mengalami penghentian sementara perdagangan saham ataupun penghapusan pencatatan saham.

Throughout 2021, the Company did not carry out corporate action, either in the forms of stock split or reverse stock, stock dividend distribution or bonus stock, issuance of convertible securities, or changes to share nominal value nor total outstanding shares.

The Company never experienced a temporary suspension of share trading or delisting throughout 2021.

Ikhtisar Pencatatan Efek LainnyaOther Securities Highlights

Sampai dengan tahun 2021, Perseroan tidak menerbitkan efek selain saham, baik dalam bentuk obligasi, obligasi konversi, maupun sukuk. Oleh karena itu, tidak terdapat informasi mengenai ikhtisar efek lainnya dan kronologi pencatatan efek lainnya.

Until 2021, the Company did not issue securities other than shares, either in the form of bonds, convertible bonds, or sukuk. Therefore, there is no information regarding highlights of other securities and other securities listing chronology.


11

Rangkaian Peristiwa Series of Events

22Januari

January

Online Sharing - The Reinsurance Market Update

Webinar yang menghadirkan pembicara dari Aon, yaitu George Attard, Musa Adlan, dan Wibi Wibowo, ditujukan untuk memberikan informasi perkembangan bisnis reasuransi yang diperlukan Perseroan untuk mengupayakan pertumbuhan di sepanjang tahun berjalan.

The webinar, which featured speakers from Aon, namely George Attard, Musa Adlan, and Wibi Wibowo, was intended to provide information on the development of the reinsurance business that needed by the Company to be able pursue growth throughout the current year.

Kick Off 2021

Dalam rangka menyelaraskan semangat juang karyawan di tahun yang baru, LippoInsurance mengadakan Kick Off secara virtual dengan tema “Gaining Momentum”.

To increase employee’s fighting spirit in the new year, LippoInsurance holds Kick Offs virtually with the theme “Gaining Momentum”.

29Januari

January

Inner Healing Power Webinar Series Part 1 - Self-Help as Your First Aid

Kesehatan mental karyawan sangat penting dalam menunjang kinerja. Oleh karena itu, LippoInsurance mengadakan webinar mengenai Kesehatan mental secara rutin. Untuk memulai tahun 2021, tema yang dipilih adalah “Self-Help” yang dapat dilakukan setiap individu.

Employee mental health is very important in supporting their performance. Therefore, LippoInsurance holds webinars on Mental Health on a regular basis. To start 2021, the chosen theme is “Self-Help” which can be done by each individual.

5Februari

February

Virtual Event - Medicare Workshop

Pengetahuan terhadap produk sangat penting bagi tim pemasaran agar dapat membantu pelanggan menemukan produk terbaik yang dibutuhkannya. Oleh karena itu, Medicare Workshop diadakan bagi tim pemasaran asuransi kesehatan.

Product knowledge is very important for the marketing team to help customers find the best products they need. Therefore, a Medicare Workshop was held for the health insurance marketing team.

8-9Februari

February



Level Up Negotiations - Webinar by Wall Street English

Webinar yang membahas materi mengenai negosiasi dengan cakupan definisi negosiasi, alasan orang bernegosiasi, contoh dalam kehidupan sehari-hari, dan keterampilan yang dibutuhkan dalam proses negosiasi. Pada webinar ini, Toby Phillips selaku English Trainer Wall Street English tampil sebagai pemateri.

A Webinar that discusses negotiations topic which covers the definition of negotiation, the reasons people negotiate, examples of negotiation in everyday life, and the skills needed in the negotiation process. In this webinar, Toby Phillips as English Trainer from Wall Street English appeared as the facilitator.

18Februari

February

Sosialiasi Emergency Management Part 1Dissemination of Emergency Management Part 1

Sosialiasi ini diadakan secara virtual dengan tujuan untuk memberikan pemahaman bagi karyawan LippoInsurance mengenai situasi emergency di lingkungan kerja dan penanganannya.

This dissemination was held virtually with the purpose of providing an understanding for all LippoInsurance employees regarding emergency situations in the work environment and how to handle them.

16Februari

February

Online Sharing - Growing Tree Insurance (GTI)

Sharing yang dibawakan oleh Ifwanto Davis dari PT Atlas Adjusting Indonesia ini bertujuan untuk memberikan informasi detail mengenai produk asuransi dari Growing Tree Insurance.

The sharing session hosted by Ifwanto Davis from PT Atlas Adjusting Indonesia has the purpose to provide detailed information about insurance products from Growing Tree Insurance.

26Februari

February

Virtual Commercial Coordination Meeting - Quartal I 2021

Rapat ini menjadi wadah bagi para Department Head-Commercial untuk menyampaikan ide dan tantangan yang dihadapi pada kuartal pertama tahun 2021.

This meeting became a forum for Commercial Department Heads to convey ideas and challenges faced in the first quarter of 2021.

1Maret March


13

38th Anniversary of LGI

Hari jadi LippoInsurance ke-38.

LippoInsurance’s 38th anniversary.

1April April

Webinar Marine Cargo

LippoInsurance mengundang Ismail Basymeleh sebagai Marine & Aviation Group Head di PT Tugu Reasuransi Indonesia untuk memberikan pencerahan bagi peserta mengenai asuransi marine cargo.

LippoInsurance invited Ismail Basymeleh who serves as the Marine & Aviation Group Head at PT Tugu Reasuransi Indonesia to give enlightenment for the participants on marine cargo insurance.

29Maret March

Virtual Event - Launching of eBenefit.id General Insurance

eBenefit.id General Insurance diluncurkan untuk menciptakan pengalaman berasuransi yang lebih baik sehingga nasabah dapat memaksimalkan asuransi yang mereka miliki dan tercipta kedamaian pikiran.

eBenefit.id General Insurance was launched to create a better insurance experience so customers can optimize their insurance program and having a peace of mind.

1Maret March

Perayaan Hari Kartini - LGI Women’s FestKartini Day Celebration - LGI Women’s Fest

Tahun ini, perayaan Hari Kartini di LippoInsurance dilakukan selama 3 hari dengan rangkaian acara webinar yang meliputi topik tentang Polycystic Ovary Syndrome dan Managing Stigma on the Job. Kegiatan ini diakhiri dengan virtual run.

This year, Kartini Day celebration at LippoInsurance was held for 3 days with a series of webinars covering topics on Polycystic Ovary Syndrome and Managing Stigma on the Job. This activity ended with a virtual run.

21, 22, 24April April



Technical Discussion - Construction All Risk Intermediate

Webinar yang bertujuan untuk menambah pengetahuan karyawan LippoInsurance mengenai construction all risk insurance.

The webinar has a purpose to increase LippoInsurance employee’s knowledge on construction all risk insurance.

29April April

Webinar LGI x Riliv: Get to Know Healthy Relationships in Workplace

Membangun hubungan yang baik antar rekan kerja sangat berpengaruh dalam meningkatkan kinerja sehingga Erwinda Tri Satya, M.Psi. memberikan tipsnya bagi peserta.

Building good relationships between co-workers has a significant impact in improving performance, so Erwinda Tri Satya, M.Psi., shared tips for the participants.

21Mei

May

NEXT - Virtual Agent Gathering

Sebagai apresiasi atas kinerja agen LippoInsurance, maka Perseroan mengadakan Agent Gathering secara virtual dan mengundang pembicara special, yaitu Bapak John Riady. Tidak hanya itu, acara ini juga dilengkapi dengan webinar Kesehatan mental yang dibawakan oleh Debora Basaria, M.Psi.

As an appreciation for the performance of LippoInsurance agents, the Company held a virtual Agent Gathering and invited a special speaker, namely Mr. John Riady. Not only that, this event is also accompanied with a webinar on Mental Health hosted by Debora Basaria, M.Psi.

4Mei

May

LIHALBI 2021 - Silaturahmi without Boundaries LIHALBI 2021 - Gathering without Boundaries

Masih diadakan secara virtual, LIHALBI 2021 diadakan dalam rangka perayaan Idul Fitri dengan tema “Silaturahmi without Boundaries”.

Still being held virtually, LIHALBI 2021 was held to celebrate Eid al-Fitr with the theme “Silaturahmi without Boundaries”.

28Mei

May


15

ISO 27001:2013 & ISO 9001:2015 Refreshment Training

ISO 27001:2013 dan ISO 9001:2015 dinilai penting untuk diketahui oleh karyawan sehingga refreshment training diadakan.

ISO 27001:2013 and ISO 9001:2015 are considered important for employee’s knowledge, that is the reason for this refreshment training.

17Juni

June

Public Speaking Training Batch 1

Training yang pertama kalinya diadakan secara on-site sejak tahun 2020 ini bertujuan untuk meningkatkan kemampuan peserta agar dapat meningkatkan performa bisnis.

The training, which was held for the first time on-site since 2020, intended to improve the participants’ public speaking skill to improve their business performance.

8-9Juni

June

Public Speaking Training Batch 2

Training lanjutan ini bertujuan untuk meningkatkan kemampuan public speaking peserta agar dapat meningkatkan performa bisnis.

This advanced training has a purpose to improve the participants’ public speaking skill to improve their business performance.

21-22Juni

June

Rapat Umum Pemegang Saham Tahunan Annual General Meeting of Shareholders

Rapat Umum Pemegang Saham LippoInsurance yang dilakukan secara hybrid dan dihadiri oleh jajaran Dewan Komisaris, Direksi, serta Pemegang Saham dilaksanakan di Hotel Borobudur, Jakarta.

The General Meeting of Shareholders of LippoInsurance which was held as a hybrid meeting and attended by the Board of Commissioners, Board of Directors, and Shareholders was organized at Hotel Borobudur, Jakarta.

23Juni

June



Virtual Training - How to Make Appropriate Proposal

Dalam training ini, peserta diajarkan membuat proposal dan polis yang baik.

In this training, participants are taught to prepare good proposals and write proper policies.

30Juni

June

Virtual Mid-Year Meeting 2021

Rapat pertengahan tahun yang dilaksanakan untuk mengulas kinerja bisnis Perseroan serta strategi yang perlu dilakukan.

Mid-year meeting was held to review the Company’s business performance and strategies.

24-25Juni

June

Rapat Tinjauan Manajemen Implementasi ISO 9001:2015 dan ISO 27001:2013 Management Review Meeting on ISO 9001:2015 and ISO 27001:2013 Implementation

Tinjauan manajemen akan penerapan ISO 9001:2015 dan ISO 27001:2013 di LippoInsurance yang hasilnya dipandang telah memenuhi standar, serta saran/masukan dari manajemen untuk peningkatan proses.

Management review on ISO 9001:2015 and ISO 27001:2013 implementation at LippoInsurance The conclusion was the implementation deemed to have met required standard, as well as suggestions/input from management for process improvement.

5Juli

July

Basic Insurance Training: Property Insurance & Business Interruption

Bapak Heppy Suryadharma memberikan presentasi mengenai asuransi properti dan business interruption melalui Zoom yang diikuti sekitar 125 karyawan LippoInsurance.

Mr. Heppy Suryadharma gave a presentation on property insurance and business interruption through Zoom which was attended by around 125 LippoInsurance employees.

30Juli

July


17

Retail Agent Development Program - Area TimurRetail Agent Development Program - East Area

Webinar ini diadakan untuk pengembangan kemampuan agen LippoInsurance.

This webinar was held to develop LippoInsurance agents’ capacity.

3Agustus

August

Virtual Commercial Coordination Meeting - Quartal 2 2021

Rapat ini menjadi wadah bagi para Department Head - Commercial untuk menyampaikan ide untuk menghadapi tantangan di sisa tahun 2021.

This meeting became a forum for Commercial Department Heads to convey ideas for facing challenges in the rest of 2021.

2Agustus

August

Sertifikasi ISO 27001 dan Audit Surveillance ISO 9001ISO 27001 Certification and Surveillance Audit on ISO 9001

Perseroan resmi memperoleh sertifikasi ISO 27001 dari United Registrar of Systems, yang merupakan suatu standar internasional dalam menerapkan sistem manajemen keamanan informasi. Selain itu, juga dilakukan audit surveillance terhadap implementasi penerapan standar ISO 9001 untuk asuransi umum dan asuransi kesehatan Perseroan.

The Company officially obtained ISO 27001 certification from the United Registrar of Systems, which is an international standard in the implementation of an information security management system. In addition, also conducted surveillance audits on the implementation of the ISO 9001 standard for the Company general insurance and health insurance.

10& 12-13

Agustus August

EduTime Agency 2021 - Cargo Handling & Loss Mitigation

Setelah 2 tahun diadakan secara virtual, EduTrip berubah nama menjadi EduTime, yang menjadi wadah bagi para agen untuk berkumpul dan belajar bersama mengenai cargo handling and loss mitigation.

After 2 years conducted virtually, EduTrip changed its name to EduTime, which became a place for agents to gather and learn about cargo handling and loss mitigation.

19Agustus

August



Virtual Event - Launching of LGI Telemed on eBenefit Health App

LippoInsurance meluncurkan fitur LGI Telemed Good Doctor di aplikasi eBenefit Health yang bertujuan untuk memudahkan nasabah dalam berobat secara online.

LippoInsurance launched the LGI Telemed Good Doctor feature in the eBenefit Health app which intended to facilitate our customers to seek online treatment.

8September September

Virtual Event - BAF & LGI

Dalam perayaan hari jadi BAF, Charles Hanafie dari LippoInsurance diundang sebagai narasumber untuk menjelaskan produk MyProtection Cash Plus.

In celebration of BAF’s anniversary, Charles Hanafie from LippoInsurance was invited as a speaker to explain MyProtection Cash Plus product.


Webinar Data Storytelling - Make Your Charts Speak for You

Mengolah data memang terlihat sulit sehingga webinar ini diadakan untuk mengajarkan cara membuat data atau chart dan mempresentasikannya secara menarik.

Processing data does look difficult, so this webinar was held to teach how to create data or charts and present them in an attractive manner.

26Agustus

August

Basic Insurance Training - Earthquake Insurance

Training yang diadakan melalui Zoom ini bertujuan untuk memberi informasi bagi peserta terkait dasar asuransi gempa bumi.

The training, held via Zoom, intended to provide information for participants regarding the basics of earthquake insurance.



19

Health Training Agent - Medicare

Training ini diadakan untuk melatih agen asuransi kesehatan LippoInsurance dalam berpresentasi dan memperkaya pemahaman terhadap produk.

This training was held to train LippoInsurance health insurance agents in presenting and enriching their understanding of the product.


Technical Discussion - Power Plant

Diskusi interaktif antar pembicara dan peserta mengenai asuransi untuk pembangkit tenaga listrik.

Interactive discussion between speakers and participants regarding insurance for power plants.

26Oktober October

Officer Development Program (ODP) Batch XIX Graduation

Acara wisuda bagi karyawan Officer Development Program (ODP) Batch XIX ini diadakan di Imperial Club Golf, Karawaci.

The graduation ceremony for Officer Development Program (ODP) Batch XIX employees was held at Imperial Club Golf, Karawaci.

3November November

Annual Budget Meeting 2021 - Growing with Confidence

Annual Budget Meeting ini bertujuan untuk mengevaluasi dan menentukan langkah perusahaan di tahun berikutnya. Bapak Agus Benjamin menyampaikan tema baru untuk tahun 2022, yaitu “Growing with Confidence”.

This Annual Budget Meeting has a purpose to evaluate and determine the Company’s steps in the following year. Mr. Agus Benjamin convey a new theme for 2022, i.e “Growing with Confidence”.

5&8November November



Christmas Fellowship 2021 - Confidence in God

Ibadah dan perayaan Natal

Worship and Christmas celebrations.

17Desember December

Webinar - Anti Pencucian Uang dan Pencegahan Pendanaan Terorisme (APU PPT) RefreshmentWebinar - Anti-Money Laundering and Counter Financing of Terrorism (AML-CFT) Refreshment

Webinar anti pencucian uang dan pencegahan pendanaan terorisme (APU PPT) diadakan minimal setahun sekali untuk meningkatkan pemahaman karyawan.

The Anti-Money Laundering and Counter Financing of Terrorism (AML-CFT) webinar held at least once a year to raise employee understanding.

24Desember December


21

Pandemi Covid-19 telah banyak mengubah kebiasaan masyarakat, termasuk dalam bidang pekerjaan. Pola kerja hibrida menjadi umum diterapkan berbagai perusahaan dalam mengatasi keterbatasan ruang gerak akibat pandemi Covid-19. Namun demikian, Perseroan memandang bahwa pola kerja tersebut memiliki berbagai tantangan baru yang dapat berpengaruh terhadap produktivitas kinerja setiap karyawan. Oleh karena itu, Perseroan terus berupaya untuk meningkatkan employee experience agar produktivitas karyawan tetap terjaga dan “rasa saling terhubung” di antara karyawan tetap terbangun. Salah satu program yang direalisasikan adalah employee wellness yang diberi nama LGI Ultra 2021, yaitu program olah raga untuk karyawan berupa aktivitas bersepeda dan berlari yang dapat dilakukan secara hybrid dengan menggunakan aplikasi sport tracker STRAVA untuk mencatat jarak yang ditempuh peserta. Program ini juga diharapkan dapat menunjang produktivitas kinerja masing-masing karyawan sehingga dapat menjadi pendorong dalam pencapaian target-target Perseroan. Dari target 200.000 kilometer yang ditetapkan, karyawan berhasil mencapai 147.000 kilometer yang ditempuh sepanjang tahun 2021 melalui beberapa tantangan dan kegiatan olah raga yang dilaksanakan setiap bulan. Uraian kegiatan LGI Ultra 2021 sepanjang tahun 2021 diuraikan sebagai berikut.

The Covid-19 pandemic has changed many people’s habits, including in how they work. Hybrid work patterns are becoming commonly applied by various companies to overcome limited mobilities imposed by the Government due to the Covid-19 pandemic. However, the Company believes that this work pattern has new challenges that can affect the productivity of each employee’s performance. Therefore, the Company continues to strive in improving employee experience so their productivity can be well maintained and strengthen the “sense of connection” among employees. One of the programs that have been carried out is an employee wellness program called LGI Ultra 2021, which is a sports program for employees in the form of cycling and running activities that can be done hybridly using the STRAVA sport tracker application to record the distance traveled by participants. This program is also expected to support the productivity of each employee’s performance so it can be a driving force in achieving the Company’s targets. From the predetermined target of 200,000 kilometers, employees managed to reach 147,000 kilometers throughout 2021 by facing several challenges and sports activities that are carried out every month. The description of LGI Ultra 2021 activities throughout 2021 is presented as follows.

Program Employee Experience Employee Experience Program



Rangkaian acara Wellness Program bagi LGI Warriors untuk memulai tahun 2021 dengan semangat yang baru.

Wellness Program events for LGI Warriors to start 2021 with a new spirit.

15-17Januari

January

LGI Warriors memulai bulan Februari dengan berolahraga bersama dalam rangka meningkatkan semangat kerja dan mendorong produktivitas.

LGI Warriors started February by exercising together to boost work spirit and productivity.

1-11Februari

February

LGI ULTRA 2021 - 5K Virtual Resolution Run

LGI ULTRA 2021 - Momentum 11K Virtual Run Challenge

Dalam rangka merayakan hari kasih sayang, LGI Warriors mengadakan kegiatan berlari dan bersepeda. Dengan demikian, mereka menunjukkan rasa cinta pada diri sendiri, yaitu dengan berolahraga yang menyehatkan badan.

In order to celebration of Valentine’s Day, LGI Warriors held running and cycling activities. Thus, they showed a sense of love for themselves, i.e. by perform an exercise that is healthy for the body.

12-28Februari

February

Kegiatan karyawan LippoInsurance bersepeda bersama di pagi hari melewati jalur Gading Serpong menuju Mozia BSD.

LippoInsurance employees activity of cycling together in the morning taking on Gading Serpong to Mozia BSD route.

27Februari

February

Valentine’s Day Event - Love 25KRun & Love 75K Ride

Ride to The Moon


23

LGI Warriors mengeksplorasi area PIK 2 dan melakukan kegiatan bersepeda.

LGI Warriors explore the PIK 2 area and engage in cycling activities.

10April April

Fun Riding PIK 2

Rangkaian acara Wellness Program yang memberikan tantangan baru bagi LGI Warriors, yakni lari sejauh 42 KM, bersepeda sejauh 210 KM, atau berlari sejauh 21 KM dan bersepeda sejauh 63 KM.

Wellness Program events that provide new challenges for LGI Warriors, i.e. 42 KM running, 210 KM cycling, or combination of 21 KM running and 63 KM cycling.

3-23Maret March

LGI Ultra 2021 - March Challenge

Kegiatan bersepeda bersama LGI Warriors ini menempuh jalur Alam Sutera Loop.

This cycling activity with LGI Warriors takes the Alam Sutera Loop route.

27Maret March

Loop Sensation

Kegiatan berlari dan bersepeda dalam rangka merayakan hari jadi LippoInsurance ke-38.

Running and cycling activities to celebrate the 38th anniversary of LippoInsurance.

2-18April April

LGI Ultra 2021 - Anniversary Run 38K & Ride 190K



LGI Warriors bersepeda di kawasan Kota Tua dan menikmati suasana vintage.

LGI Warriors cycled through the Old Town and enjoy the vintage vibe.

29Mei

May

Heritage Cycling

Setelah menyelesaikan beberapa tantangan seru sejauh ini, LGI Warriors dapat memilih antara berlari sejauh 50 KM atau bersepeda sejauh 250 KM.

After completing several exciting challenges so far, LGI Warriors can choose between 50 KM running or 250 KM cycling.

5-29Juni

June

Semester Miles Challenge (SemesteRun 50K & SemesteRide 250K)

Rangkaian acara Wellness Program ini kembali memberikan tantangan bagi LGI Warriors dalam rangka perayaan HUT RI ke-76.

Wellness Program events again provided a challenge for LGI Warriors in celebration of the 76th Indonesian Independence Day.

28-29Agustus

August

Perayaan Hari Kemerdekaan - Spirit of 76 Virtual Challenge Independence Day Celebration - Spirit of 76 Virtual Challenge LGI Warriors merayakan Hari Olahraga Nasional dengan

tantangan seru, yaitu 99 KM NO-MAGERUN dan 339 KM NO-MAGERIDE.

LGI Warriors celebrated National Sports Day with exciting challenges, i.e. 99 KM NO-MAGERUN and 339 KM NO-MAGERIDE.


LGI Ultra 2021 - HAORNAS Challenge


25

Rangkaian acara Wellness Program bagi LGI Warriors ini mengharuskan peserta mengenakan batik dan mengunggah foto terbaiknya untuk mendapatkan hadiah.

Wellness Program events for LGI Warriors requires participants to wear batik and upload their best photos to get prizes.

2-3Oktober October

LGI Ultra 2021 - Batik Day Challenge

Tantangan terakhir di tahun 2021 bagi LGI Warriors ini dilakukan dengan berlari atau bersepeda di daerah Taman Sari dengan anggota keluarga.

The last challenge in 2021 for LGI Warriors was conducted by running or cycling in the Taman Sari area with family members.

18Desember December

Family Runcation & Family Loophoria

Untuk pertama kalinya di tahun 2021, LGI Warriors bersepeda di daerah Sentul.

For the first time in 2021, the LGI Warriors went cycling in the Sentul area.

4Desember December

Sentul Fun Ride

Dalam rangka Hari Olahraga Nasional yang diperingati setiap tanggal 9 September dan untuk menyebarkan spirit “NO MAGER” dengan terus aktif bergerak, LGI Ultra 2021 menyelenggarakan Event HAORNAS 99 CHALLENGE secara virtual dalam beberapa kali aktivitas. In relations to the National Sports Day which is commemorated on every 9th of September and to spread the spirit of “NO MAGER” by continuously moving, LGI Ultra 2021 organized the HAORNAS 99 CHALLENGE Event virtually divided into several activities.

27Oktober October

Grand Lucky Draw Wellness Event NO-MAGERUN



Perseroan senantiasa mengedepankan kinerja yang unggul dan pelayanan prima kepada seluruh nasabah. Atas komitmen tersebut, Perseroan memperoleh berbagai penghargaan yang bergengsi dalam bidang asuransi. Penghargaan-penghargaan yang diperoleh Perseroan sepanjang tahun 2021 diuraikan sebagai berikut.

PT LIPPO GENERAL INSURANCEK ategori : Asuransi Umum

Penghargaan dan SertifikasiAwards and Certification

Penghargaan Awards

Indonesia Most Innovative Insurance Companies Award 2021

Kategori / CategoryAsuransi Umum / General Insurance

Penyelenggara / OrganizerIconomics

22nd Insurance Awards

Kategori / CategoryExcellent Financial Performance Full-Year 2020

Penyelenggara / OrganizerInfobank

Insurance Market Leaders Awards 2021

Kategori / CategoryMarket Leaders 2021 - General Insurance

Penyelenggara / OrganizerMedia Asuransi

Indonesia Best Insurance Awards 2021

Kategori / CategoryBest Insurance 2021 with Great Financial Performance and Digital Platform Innovation

Penyelenggara / OrganizerWarta Ekonomi

Warta Ekonomi proudly honors:

Thursday, October 28th 2021Jakarta

Fadel MuhammadFounder & President Commissioner

Muhamad IhsanCEO & Chief Editor

asBest Insurance 2021 with Great Financial Performance

and Digital Platform InnovationCategory : General Insurance, Total Asset 1-5T

PT Lippo General Insurance Tbk.

The Company always prioritizes superior performance and excellent service to all customers. Because of this commitment, the Company has received various prestigious awards in the insurance sector. The awards received by the Company throughout 2021 are presented as follows.


27

Sertifikasi Certification

ISO 9001: 2015 on Quality Management Systems related to Operation of Health Services

Lembaga Sertifikasi /Certification BodyUnited Registrar of Systems (URS)

Periode / Period4 September 2019 - 3 September 2022September 4th, 2019 – September 3rd, 2022

ISO 9001: 2015 on Quality Management Systems related to Operation of Non- Health Services


Periode / Period27 September 2017 - 26 September 2023September 27th, 2017 – September 26th, 2023

ISO 27001:2013 on Information Security Management System of Internal Data Center Infrastructure Operations


Periode / Period4 September 2021 - 3 September 2024September 4th, 2021 – September 3rd, 2024



Keanggotaan AsosiasiAssociation Membership

Reasuradur Utama PerseroanMain Reinsurer

Nama Asosiasi Association Name

Skala AsosiasiThe Scale of the Association

Posisi PerseroanThe Company’s Position

Asosiasi Asuransi Umum Indonesia (AAUI)General Insurance Association of Indonesia

NasionalNational

AnggotaMember

Asosiasi Emiten Indonesia (AEI)Indonesian Public Listed Companies Association

NasionalNational

AnggotaMember

Kamar Dagang dan Industri (KADIN) IndonesiaIndonesian Chamber of Commerce and Industry

NasionalNational

AnggotaMember

ReasuradurReinsurer Rating

A. Dalam Negeri / Domestic Companies

1. Reasuransi Nasional Indonesia (NasionalRe) NR

2. Tugu Reasuransi Indonesia (Tugu Re) NR

3. Reasuransi Indonesia Utama (IndonesiaRe) NR

4. Maskapai Reasuransi Indonesia (Marein) NR

5. Reasuransi Nusantara Makmur (Nusantara Re) NR

B. Luar Negeri / Foreign Companies

1. Swiss Re, Singapore A+ (AM Best)

2. Munich Re, Singapore A+ (AM Best)


29

LAPORAN MANAJEMENMANAGEMENT REPORT


30


31

Laporan Dewan KomisarisReport of the Board of Commissioners

Pemegang Saham dan Pemangku Kepentingan yang Terhormat,

Dampak pandemi Covid-19 masih belum sepenuhnya berakhir di tahun 2021. Tantangan tersebut ternyata tidak membatasi kreativitas dan inovasi yang dilakukan oleh PT Lippo General Insurance Tbk, melainkan menjadi sebuah momentum untuk terus bertumbuh secara solid dan berkelanjutan. Pandangan ini dapat kami sampaikan sebagai hasil dari pengawasan kami selaku Dewan Komisaris dalam hal pengelolaan dan pencapaian Perseroan yang kami kategorikan menghasilkan kinerja yang sangat baik di tahun 2021.

Penilaian terhadap Kinerja Direksi

Perseroan kembali sukses dalam mencatatkan kinerja pertumbuhan usaha yang baik sepanjang tahun 2021 dan mencapai target yang ditetapkan dalam Rencana Bisnis. Perolehan pendapatan premi bruto tumbuh melampaui target yang ditetapkan, dan bahkan secara persentase dapat melampaui pertumbuhan pendapatan premi rata-rata di industri asuransi umum, sehingga mampu mencatatkan pertumbuhan laba usaha dan laba bersih tahun berjalan. Pencapaian ini disertai dengan semakin baiknya tingkat kesehatan keuangan Perseroan, yang dapat ditunjukkan dari peningkatan rasio Risk Based Capital (RBC) dan rasio kinerja usaha lainnya.

Dalam kesempatan ini, kami mengapresiasi upaya Direksi dalam mempersiapkan strategi yang andal dan adaptif terhadap dinamika perubahan lingkungan eksternal yang terjadi. Kami juga mengapresiasi kinerja manajemen dan seluruh karyawan yang telah bekerja keras dan pintar dalam mengeksekusi setiap strategi bisnis secara cepat dan tepat sasaran.

Dear Esteemed Shareholders and Stakeholders,

The impact of Covid-19 pandemic has yet to fully finished in 2021. However, it turned out the challenges of this pandemic did not limit the creativity and innovation made by PT Lippo General Insurance Tbk, but rather forged a momentum to continue to grow both solidly and sustainably. We would like to convey this view as a result of our monitoring, as the Board of Commissioners, of the management of the Company and its achievements, which we believe resulting in a very good performance for the year 2021.

Assessment of the Board of Directors Performance

The Company was again successfully record good business growth performance throughout 2021 and achieved the targets set in the Business Plan. Gross premium income grew beyond the predetermined target, even its percentage has exceeded the average premium income growth of general insurance industry, thus the Company was able to record growth in business profit and net profit for the year. This achievement was accompanied with enhanced level of the Company’s financial soundness, which is demonstrated by the increase in its Risk-Based Capital (RBC) and other business performance ratios.

In this moment, we would like to appreciate the efforts made by the Board of Directors to prepare reliable strategies that were adaptive to the dynamics of changes in the external environment. We also appreciate performance of the Management and all employees who have worked hard and smart in executing every business strategies swiftly with precision.


LAPORAN MANAJEMEN / Management Report32

Ali ChendraPresiden Komisaris

President Commissioner


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Pengawasan terhadap Perumusan dan Implementasi Strategi

Kami memandang bahwa kesiapan Perseroan untuk tumbuh secara berkelanjutan telah sangat terencana dan penuh dengan pertimbangan. Pandangan ini didasari pada tersedianya rencana strategis untuk jangka pendek, menengah, dan panjang dapat diandalkan, berkelanjutan, serta selaras dengan pencapaian Visi dan Misi Perseroan. Strategi untuk memperkuat Strategic Business Unit juga kami yakini akan dapat memberikan hasil yang lebih optimal bagi keberlanjutan usaha Perseroan di masa datang, sebagaimana telah teruji pada periode di tahun 2021 ini.

Dalam mengupayakan pertumbuhan usaha ke depan, kami melihat bahwa Direksi telah memberikan fokus yang cukup besar pada penguatan kompetensi internal, dalam hal ini peningkatan kinerja dan produktivitas karyawan sebagai motor penggerak bisnis Perseroan. Upaya peningkatan kapabilitas dan kompetensi karyawan, pengembangan karier, bahkan peningkatan kesehatan dan kesejahteraan karyawan telah mendorong pada peningkatan kreativitas, inovasi, dan produktivitas yang tinggi dari setiap karyawan. Pada akhirnya, hal ini akan memperkuat daya saing Perseroan dalam menghadapi perubahan dinamika dan tantangan eksternal yang berubah sangat cepat dan dinamis.

Pandangan terhadap Prospek Usaha

Pemerintah memperkirakan terjadinya pertumbuhan ekonomi Indonesia yang lebih baik di tahun 2022 melalui sinergi berbagai kebijakan strategis yang semakin solid di antara otoritas pengambil kebijakan terkait. Demikian pula dengan perkembangan industri asuransi umum yang diproyeksikan juga akan bertumbuh seiring dengan meningkatnya kesadaran masyarakat untuk melindungi berbagai elemen risiko di dalam kehidupan sehari-hari.

Kami melihat Direksi telah siap dalam menyikapi prospek tersebut melalui penguatan strategi dan sumber daya yang dimiliki. Direksi akan kembali memanfaatkan tantangan ini sebagai salah satu momentum pertumbuhan yang lebih jauh ke depan. Kami pun mendukung peran dan upaya Direksi, manajemen, dan seluruh karyawan dalam mempersiapkan diri sebaik mungkin, serta dengan confident dalam menghadapi tantangan dan harapan yang baru di tahun 2022.

Supervision of Strategy Preparation and Implementation

We believe that the Company’s readiness to grow sustainably has been carefully planned and with full consideration. This view is based on the availability of short, medium and long-term strategic plans that are reliable, sustainable and in line with the achievement of the Company’s Vision and Mission. We also believe that the strategy to strengthen the Strategic Business Unit shall provide a more optimal results for the Company’s business sustainability in the future, as was put to the test in the 2021 period.

In pursuing future business growth, we recognize that the Board of Directors placed a great deal of focus to strengthen internal competency, in this case improvement on employees performance and productivity as the driving force behind the Company’s business. The effort to enhance employee capabilitiesand competencies, career development, and even employee health and welfare that drives high level of creativity, innovation and productivity for each employee. At the end, this shall strengthened the Company’s competitiveness in facing dynamic changes and external challenges that changes very swiftly and dynamically.

View on Business Outlook

The Government has predicted that Indonesia’s economic growth will improve in 2022 through increasingly solid strategic policy synergies among relevant policy makers. This is also the case with the general insurance industry development, which is projected to grow along with increasing public awareness of the need to protect various risk elements in everyday life.

We see that the Board of Directors is ready to respond to these prospects through strengthening strategies and resources at their disposal. The Board of Directors will continue to take advantage of this challenge as one of the momentums for further growth going forward. We also support the role and effort of the Board of Directors, the Management and all employees in preparing themselves as best as possible, and with confidence, in facing the new challenges and expectations ahead in 2022.



Ali ChendraPresiden Komisaris / President Commissioner

Atas nama Dewan Komisaris,On behalf of the Board of Commissioners,

Pandangan terhadap Penerapan Tata Kelola Perusahaan

Dewan Komisaris juga melihat implementasi tata kelola perusahaan yang baik (GCG) di lingkungan Perseroan sudah semakin matang. Harmonisasi di antara organ pendukung GCG dan pengelolaan aspek-aspek usaha telah searah dengan ketentuan perundang-undangan dan peraturan yang mengikat Perseroan sebagai perusahaan asuransi dan perusahaan terbuka. Optimalisasi komunikasi dan pengelolaan ini harus terus dijaga pada seluruh lini dan unit bisnis, tentunya dengan melibatkan peran aktif dari fungsi pengawasan yang melekat dan terintegrasi dari komite-komite yang merupakan organ Dewan Komisaris.

Penutup

Melalui kesempatan ini, kami juga ingin mengapresiasi Pemegang Saham dan seluruh pemangku kepentingan atas kepercayaan dan kerja samanya sehingga Perseroan mampu meraih kinerja yang sangat baik di tahun 2021. Pencapaian ini tentu harus terus dipertahankan, bahkan ditingkatkan, melalui kerja sama yang lebih solid dan saling menguntungkan di masa yang akan datang.

Views on Good Corporate Governance Implementation

The Board of Commissioners also found the implementation of good corporate governance (GCG) within the Company’s environment is more mature by the day. Harmonization between GCG supporting organs and management of business aspects is in line with the provisions and regulations that the Company is bound to as both an insurance company and a public company. This optimization of communication and management must be maintained by all business lines and business units, which of course involves the active participation of the inherent and integrated supervisory function of the committees that function as the Board of Commissioners organs.

Closing

Please allow us to take this opportunity to express our appreciation to the Shareholders and all stakeholders for their trust and cooperation which enable the Company to achieve an excellent performance in 2021. This achievement must be maintained, and even improved upon, through even more solid and mutually beneficial cooperation in the future.


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Laporan DireksiReport of the Board of Directors

Pemegang Saham dan Pemangku Kepentingan yang Terhormat,

Segenap tim PT Lippo General Insurance Tbk bersyukur dapat melewati tahun 2021 dengan pencapaian yang membanggakan. Perseroan diberkati dengan pencapaian pertumbuhan yang tinggi, bahkan melampaui target pertumbuhan yang ditetapkan.

Pencapaian tersebut merupakan keberhasilan seluruh elemen Perseroan yang telah bersama-sama mengelola tantangan menjadi momentum pertumbuhan melalui penciptaan nilai tambah dalam meningkatkan employee, user, dan customer experience. Adapun tantangan, strategi, dan pencapaian yang mewarnai perjalanan Perseroan di tahun 2021 dapat kami sampaikan sebagai berikut.

Tantangan yang Dihadapi

Pandemi Covid-19 yang masih berlanjut di tahun 2021 menjadi tantangan utama yang membatasi beberapa implementasi Rencana Bisnis Perseroan. Permintaan terhadap produk asuransi belum sepenuhnya pulih mengingat masyarakat lebih mengamankan pemenuhan kebutuhan primer di tengah situasi ekonomi yang belum sepenuhnya pulih. Pada bisnis asuransi kendaraan bermotor, berkurangnya pengajuan kredit baru berdampak signifikan terhadap berkurangnya pendapatan premi. Sedangkan, pada bisnis asuransi kesehatan, nasabah cenderung mengurangi anggaran asuransi kesehatan mengingat pengajuan klaim yang menurun sejak pandemi mulai berlangsung. Tidak hanya itu, secara umum, pembayaran premi dari nasabah juga cenderung mengalami penundaan sehingga waktu pembayaran premi menjadi lebih panjang. Dukungan kapasitas dari perusahaan reasuransi juga mengalami penurunan akibat perubahan kondisi pasar yang dinamis.

Dari sisi pengembangan bisnis, adanya pemberlakuan pembatasan kegiatan masyarakat (PPKM) seiring dengan penyebaran virus varian baru turut membatasi ruang gerak Perseroan untuk membangun jaringan bisnis baru. Beberapa rencana penambahan mitra baru belum dapat terealisasi karena calon mitra masih menunda kerja sama baru. Selain itu, rendahnya imbal hasil produk keuangan, khususnya deposito berjangka, ikut mempengaruhi menurunnya imbal hasil investasi Perseroan.

Dear Esteemed Shareholders and Stakeholders,

The entire PT Lippo General Insurance Tbk team is grateful to be able to pass the year 2021 with proud achievements. The Company is blessed with achieving high growth, even exceeding the predetermined growth targets.

This achievement is the success of all Company’s elements who have together turned challenges into growth momentum through the creation of added value in improving employees, users, and customer experience. We would like to convey the challenges, strategies, and achievements that characterize the Company’s journey in 2021 as follows.

Challenges Faced

The Covid-19 pandemic that was still ongoing in 2021 was a major challenge that hinder the implementation some of the Company’s Business Plan. The demand for insurance products has not yet fully recovered, considering that the public prefers to secure their primary needs in the midst of an economic situation that was not yet fully recovered. In the motor vehicle insurance business, the reduced number of new loan applications has a significant impact on reduced premium income. Meanwhile, in the health insurance business, customers tend to reduced their health insurance budget, given the decline in claim submissions since the pandemic began. Not only that, in general, premium payments from customers also tend to experience delays thus prolong premium payment period. Capacity support from reinsurance companies also experienced a decline due to dynamic changes in market conditions.

In terms of business development, the implementation of the Community Activities Restrictions Enforcement (PPKM) in line with the spread of new virus variants also limited the Company’s ability to build new business networks. Several plans to add new partners have not been realized because potential partners werestill delaying to enter into new cooperation agreement. In addition, low returns on financial products, particularly time deposits, contributed to the decline in the Company’s investment returns.



Agus BenjaminPresiden DirekturPresident Director


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Strategi dan Kebijakan Strategis Perseroan

Di tengah tantangan tersebut, Perseroan tetap optimis mencari alternatif solusi untuk mendorong pertumbuhan bisnis dan usaha. Perseroan aktif mengedukasi calon mitra dan nasabah mengenai konsep nilai dan manfaat yang menyertainya, tidak hanya sekedar produk dan premi.

Perseroan aktif mencari sumber bisnis alternatif sebagai penyeimbang sumber bisnis yang telah berjalan. Sejak 2 tahun yang lalu, Perseroan telah merintis 6 strategic business unit (SBU), yang terdiri dari 2 SBU tradisional dan 4 SBU digital, dengan tujuan agar mampu menjawab tantangan dan kesempatan pengembangan bisnis dari perubahan lingkungan eksternal. Strategi ini mendorong Perseroan beradaptasi dengan lebih taktis dan dapat menciptakan nilai tambah yang lebih baik. Pengembangan SBU-SBU tersebut juga mendorong pengembangan kapasitas, kompetensi, inovasi, dan karier karyawan sebagai aset Perseroan yang sangat penting.

Secara operasional, Perseroan secara konsisten membangun ekosistem digital yang dimulai sejak tahun 2017. Pada tahun 2021, Perseroan meluncurkan aplikasi “eBenefit General” yang diperuntukkan bagi nasabah asuransi umum. Aplikasi ini merupakan kelanjutan dari pengembangan sebelumnya, yakni “eBenefit Health” yang diperuntukkan bagi nasabah asuransi kesehatan. Sejalan dengan pengembangan aplikasi, sistem contact center telah disempurnakan dengan mengadopsi teknologi berbasis cloud untuk meningkatkan efektifitas dan service level terhadap nasabah. Teknologi ini memungkinkan contact center dioperasikan secara remote selama 24 jam dan 7 hari dalam seminggu, meskipun karyawan sedang bekerja dari rumah. Pengelolaan sistem informasi juga dilakukan mengikuti standar ISO 27001:2013 tentang Information Security Management System of Internal Data Center Infrastructure Operations, dimana Perseroan juga telah berhasil mendapatkan sertifikatnya sejak kuartal ketiga di tahun 2021.

Perseroan berupaya untuk meningkatkan pembayaran premi tepat waktu, sejalan dengan pemenuhan kewajiban pembayaran klaim. Perseroan juga senantiasa mengembangkan mitra reasuransi yang memahami dinamika Perseroan, sejalan dengan strategi yang telah ditetapkan. Selain itu, Perseroan aktif mencari alternatif penempatan investasi yang dapat memberikan imbal hasil yang lebih tinggi dengan tingkat risiko rendah hingga sedang untuk meningkatkan hasil investasi Perseroan dari tahun sebelumnya.

Company Strategy and Strategic Policy

In the midst of these challenges, the Company remain optimistic to find alternative solutions to drive business and venture growth. The Company actively educates potential partners and customers about the value and benefit concept that comes with them, not just products and premiums.

The Company is also actively seeking new alternative business sources to balance existing business sources. Since 2 years ago, the Company has started 6 strategic business units (SBUs), which consist of 2 traditional SBUs and 4 digital SBUs, with the purpose that will be able to address the challenges and opportunities of business development from the change in the external environment. This strategy drive the Company to adapt more tactically and can create better added value. The development of these SBUs also open up space for capacity and competency development, innovation, and employee careers as the most important Company’s assets.

Operationally, the Company is consistent in developing digital ecosystem which has started since 2017. In 2021, the Company launched the “eBenefit General” application which is intended for general insurance customers. This application is a continuation of its previous development, namely the “eBenefit Health” application which is intended for health insurance customers. In line with the application development, the contact center system has been improved with the adoption of a cloud-based technology system to increase the effectiveness and service level to customers. This technology enables the contact center system to operate remotely 24 hours and 7 days a week, even though employees are working from home. The information system management is also carried out pursuant to the ISO 27001:2013 standard regarding Information Security Management System of Internal Data Center Infrastructure Operations, where the Company has also succeeded in obtaining this certification since the third quarter of 2021.

The Company also strives to improve premium collection timeliness, in line the fulfillment of claims payment obligations. The Company also always develop reinsurance partners who understand the Company’s dynamic, in line with the established strategy. In addition, the Company is also actively looking for alternative investment placements that can provide higher returns with low to moderate risk levels to increase the Company’s investment returns from the previous year.



Perseroan juga terus berupaya meningkatkan produktivitas karyawan melalui berbagai pendekatan. Perseroan melaksanakan program menarik untuk menciptakan engagement dan membangkitkan semangat karyawan yang didominasi kaum milenial dengan membentuk running club dan cycling club. Program olahraga bersama yang dikemas secara digital ini dilaksanakan di seluruh jaringan kantor Perseroan secara nasional, terstruktur, dan terarah yang dikelola oleh Experience Ambassador untuk meningkatkan produktivitas karyawan.

Program-program ini merupakan bagian dari strategi program jangka panjang Perseroan yang telah disusun Direksi untuk periode 5 tahun ke depan. Hal ini menunjukkan Perseroan memiliki arah pertumbuhan yang jelas dalam mencapai Visi dan Misinya, serta dapat diukur keberhasilannya dari waktu ke waktu.

Pencapaian Kinerja

Dengan membangun fondasi yang kuat dengan didukung aspek keuangan yang solid, ekosistem digital yang terus berkembang, serta tim kerja yang berkomitmen dan solid, Perseroan terus melaju mengatasi dinamika dan tantangan bisnis yang semakin kompleks. Pada tahun 2021, Perseroan membukukan pendapatan premi bruto sebesar Rp2,17 triliun, tumbuh 28,00% dibanding tahun sebelumnya. Pencapaian ini 25,64% di atas target dan juga melampaui rata-rata pertumbuhan industri asuransi umum. Hasil investasi juga tumbuh 69,14% menjadi Rp67,08 miliar. Demikian pula dengan hasil underwriting yang tumbuh 12,94% menjadi Rp315,25 miliar.

Perseroan mencatat laba bersih sebesar Rp143,70 miliar, tumbuh 21,00% dibanding tahun 2020. Namun demikian, PT Lippo Life Assurance, Entitas Anak Perusahaan, masih mengalami kerugian sebesar Rp47,15 miliar, sehingga secara konsolidasian Perseroan membukukan laba bersih sebesar Rp98,38 miliar, tumbuh sebesar 5,89% dibanding tahun 2020.

Selain aspek kuantitatif, kualitas kinerja juga diukur dengan menggunakan Productivity Activity Dashboard yang diaplikasikan sejak Maret 2021. Dashboard ini membantu setiap Head melakukan monitoring terhadap objektivitas kerja timnya untuk mencapai sasaran Perseroan secara keseluruhan.

Prospek Usaha 2022

Sejalan dengan proyeksi pemulihan ekonomi nasional dan perkembangan industri asuransi, Perseroan mengantisipasi peluang pertumbuhan usaha pada lini bisnis asuransi properti, kendaraan bermotor, kecelakaan diri, kesehatan, dan asuransi kredit. Pengembangan konsep nilai dengan mitra pemasaran, terutama broker, agent, dan leasing memegang peranan besar. Melalui kesiapan rencana dan strategi bisnis yang taktis, adaptif, dan inovatif, Perseroan diharapkan dapat tumbuh solid dengan tingkat keyakinan yang tinggi.

The Company also continues to strive in improving employee’s productivity through various approaches. The Company implements interesting programs to generate engagement and enthusiasm of employees who are dominated by millennials by establishing running club and cycling club. This digitally packaged joint sports program implemented throughout the Company’s office network in a national, structured, and directed by Experience Ambassador to increase employee productivity.

These programs are part of the Company’s long-term program strategy that has been prepared by the Board of Directors for the next 5 years. This shows that the Company have a clear growth direction in achieving its Vision and Mission, and with measureable achievements from time to time.

Performance Achievements

By building a strong foundation which supported by solid financial aspects, a digital ecosystem that continues to grow, as well as a committed and solid work team, the Company continues to take bold steps to overcome increasingly complex business dynamics and challenges. The Company was able to record gross premium income of Rp2.17 trillion in 2021, grew 28.00% compared to the previous year. This 25.64%achievement was above the target and also able to exceed average growth in the general insurance industry. Investment returns also grew by 69.14% to Rp67.08 billion. Likewise, underwriting results which grew 12.94% to Rp315.25 billion.

The Company record a net profit of Rp143.70 billion, grew 21.00% compared to 2020. However, PT Lippo Life Assurance, a Subsidiary, was still suffered a loss of Rp47.15 billion, therefore the Company recorded consolidated net profit amounted to Rp98.38 billion, grew by 5.89% compared to 2020.

In addition to the quantitative aspect, the performance quality is also measured by using the Productivity Activity Dashboard that has been implemented since March 2021. This dashboard helps every Head to perform monitoring on their team’s work objectivity to achieve the Company’s overall goals.

Business Prospect for 2022

In line with the projected national economic recovery and the development of the insurance industry, the Company anticipatesbusiness growth opportunities in the property insurance, motor vehicles, personal accident, health, and credit insurance business lines. The development of value concept with marketing partners, especially brokers, agents, and leasing play a big role. Through the readiness of tactical, adaptive, and innovative business plans and strategies, the Company is expected to grow solidly with high level of confidence.


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Agus BenjaminPresiden Direktur / President Director

Atas nama Direksi,On behalf of the Board of Directors,

Penerapan Tata Kelola Perusahaan

Sebagai perusahaan yang tumbuh dan berkembang dengan sangat cepat, Direksi bersama Dewan Komisaris memastikan agar penerapan prinsip-prinsip tata kelola mendukung pertumbuhan Perseroan selanjutnya. Dengan organ tata kelola yang memadai, memiliki kompetensi di bidangnya masing-masing, dan sumber daya yang memiliki kapasitas dan kapabilitas,maka proses tata kelola Perseroan pun akan menghasilkan prestasi yang baik. Sistem pengendalian internal dan manajemen risiko juga telah dikembangkan, sesuai dengan kebutuhan operasional bisnis. Perkembangan ini sesuai dengan hasil self-assessment yang dilaksanakan Perseroan pada tahun 2021.

Penutup

Melalui kesempatan ini, kami menyampaikan apresiasi dan terima kasih kepada Pemegang Saham dan seluruh pemangku kepentingan yang telah berkontribusi aktif dalam mencapai hasil kinerja dan pertumbuhan yang sangat baik pada tahun 2021. Pencapaian Perseroan yang membanggakan ini merupakan pencapaian kita bersama. Oleh karena itu, kami terus mendorong jajaran manajemen, karyawan, dan mitra bisnis untuk tetap membangun sinergi yang solid untuk mencapai pertumbuhan berkelanjutan di masa datang yang akan memberikan nilai tambah bagi seluruh pemangku kepentingan.

Implementation of Good Corporate Governance

As a company that has grown and developed very fast, the Board of Directors and the Board of Commissioners ensure that the implementation of governance principles shall support next Company’s growth. With adequate governance organs that has sufficient competence in their respective fields, and resources with appropriate capacity and capabilities, the Company’s governance process can also produce good achievements. The internal control and risk management systems are also well developed in recent years, in accordance with business operational needs. This development is in accordance with the results of the self-assessment conducted by the Company in 2021.

Closing

Through this opportunity, we would like to express our appreciation and gratitude to the Shareholders and all stakeholders who have actively contributed in achieving excellent performance and growth results in 2021. This proud achievement of the Company is our collective achievement. Therefore, we continue to encouragethe Management, employees, and business partners to continue building solid synergies to achieve sustainable growth in the future that shall provide added value for all stakeholders.




Jakarta, 20 Mei 2022 / Jakarta, May 20th, 2022

DIREKSIBOARD OF DIRECTORS

Surat Pernyataan Anggota Dewan Komisaris dan Anggota Direksitentang Tanggung Jawab atas Laporan Tahunan 2021 PT Lippo General Insurance TbkStatement of Members of the Board of Commissioners and the Board of Directorson the Responsibility for the 2021 Annual Report of PT Lippo General Insurance Tbk

Kami, yang bertanda tangan di bawah ini, menyatakan bahwa seluruh informasi dalam Laporan Tahunan PT Lippo General Insurance Tbk tahun 2021 telah dimuat secara lengkap dan bertanggung jawab penuh atas kebenaran isi Laporan Tahunan Perseroan.

Demikian pernyataan ini dibuat dengan sebenarnya.

DEWAN KOMISARISBOARD OF COMMISSIONERS

Agus BenjaminPresiden Direktur / President Director

Gilbert Deddy NaibahoDirektur / Director

Jamilah Mawira SungkarKomisaris Independen / Independent Commissioner

Ali ChendraPresiden Komisaris / President Commissioner

Totok SugihartoDirektur / Director

Frans LamuryKomisaris Independen / Independent Commissioner

We, the undersigned, hereby declare that the 2021 Annual Report of PT Lippo General Insurance Tbk has already contained a complete information and we shall be fully responsible for the correctness of the Company’s Annual Report content.

This statement is hereby made in all truthfulness.

Tanggung Jawab Laporan TahunanAnnual Report Responsibility


PROFIL PERUSAHAANCOMPANY PROFILE

1

1

6

1

12

15Service Center

Kantor OperasionalOperational Office

Entitas AnakSubsidiary

Personal Medical Assistant

Kantor Cabang dan PemasaranBranch and Marketing Offices

Kantor PusatHead Office

LIPPOINSURANCE MEMILIKI:LIPPOINSURANCE HAS:


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Riwayat SingkatBrief History

PT Lippo General Insurance Tbk didirikan dengan nama PT Asuransi Brawidjaja pada tanggal 6 September 1963. Sepanjang perjalanan bisnis, LippoInsurance tercatat beberapa kali melakukan perubahan nama, di antaranya menjadi PT Maskapai Asuransi Marga Suaka pada tanggal 24 Januari 1964 dan PT Asuransi Marga Pusaka pada tanggal 1 Oktober 1982. LippoInsurance juga turut melakukan pemindahan kedudukan usaha yang semula di Surabaya menjadi di Jakarta pada tanggal 9 Januari 1991 yang diikuti perubahan nama menjadi PT Lippo General Insurance pada tanggal 6 Juli 1991. Pemindahan kedudukan usaha dan rebranding tersebut dilakukan dalam rangka meningkatkan ekspansi bisnis dan daya saing LippoInsurance di industri asuransi dalam negeri.

Untuk meningkatkan struktur permodalan, LippoInsurance melaksanakan penawaran umum saham perdana pada tanggal 22 Juli 1997. Melalui aksi korporasi tersebut, LippoInsurance memperoleh tambahan modal untuk mendukung upaya peningkatan kualitas pelayanan dan memperluas pangsa pasar. LippoInsurance semakin termotivasi menjadi perusahaan asuransi termuka yang memiliki jaringan kuat di berbagai daerah, seperti Jakarta, Karawaci, Cikarang, Bandung, Semarang, Solo, Surabaya, Medan, Pekanbaru, Palembang, Bali, Balikpapan, hingga Makassar.

LippoInsurance senantiasa berkomitmen untuk menjadi perusahaan asuransi yang mengedepankan kepuasan nasabah, melalui berbagai inovasi dan pengembangan dalam rangka menciptakan produk serta layanan yang terbaik. Sejak tahun 2018, LippoInsurance telah memberikan pelayanan berbasis digital guna memberikan kemudahan bagi nasabah untuk memilih dan menggunakan perlindungan asuransi yang sesuai dengan kebutuhan masing-masing. Digitalisasi layanan tersebut dapat menghubungkan nasabah dengan LippoInsurance dan mitra usaha kapan pun dan di mana pun sehingga menjadikan pelayanan lebih efektif serta efisien. Saat ini, LippoInsurance memberikan perlindungan terhadap risiko kerugian dengan berbagai jenis pertanggungan, seperti asuransi kesehatan, kebakaran dan gempa bumi, kendaraan bermotor, barang elektronik/gadget, pengangkutan, perjalanan wisata domestik maupun mancanegara, asuransi kredit, dan lain-lain.

PT Lippo General Insurance Tbk was established under the name of PT Asuransi Brawidjaja on September 6th, 1963. Throughout its business journey, LippoInsurance changed its name several times, including to PT Maskapai Asuransi Marga Suaka on January 24th, 1964 and PT Asuransi Marga Pusaka on October 1st 1982. LippoInsurance also moved its domicile from Surabaya to Jakarta on January 9th, 1991, which was followed by a change of name to PT Lippo General Insurance on July 6th, 1991. The moving of domicile and rebranding was conducted to increase LippoInsurance’s business expansion and competitiveness in the domestic insurance industry.

To improve its capital structure, LippoInsurance conducted an initial public offering of shares on July 22nd, 1997. Through this corporate action, LippoInsurance obtained additional capital to support efforts to improve service quality and expand market share. LippoInsurance is increasingly motivated to become a leading insurance Company with a strong network in various regions, such as Jakarta, Karawaci, Cikarang, Bandung, Semarang, Solo, Surabaya, Medan, Pekanbaru, Palembang, Bali, Balikpapan, to Makassar.

LippoInsurance is always committed to become an insurance Company that prioritizes customer satisfaction, through various innovations and developments to create the best products and services. Since 2018, LippoInsurance has provided digital-based services to provide convenience for customers to choose and use insurance protection that suits their individual needs. The digitization of these services can connect customers with LippoInsurance and business partners at all time and everywhere so as to make services more effective and efficient. Currently, LippoInsurance provides protection against losses with various types of coverage, such as health insurance, fire and earthquake, motor vehicles, electronic goods/gadgets, transportation, domestic and foreign travel, credit insurance, and etc.


PROFIL PERUSAHAAN / Company Profile44

Visi dan Misi Vision and Mission

VISI VISION

MISI MISSION

Menjadi salah satu perusahaan asuransi umum terkemuka di

Indonesia dengan akses yang kuat dalam jaringan internasional.

To be one of the leading general insurers in Indonesia with a

strong access in the international networks.

Menjalankan usaha perasuransian umum secara profesional dan penuh kehati-hatian serta berkomitmen tinggi untuk mencapai pertumbuhan yang sehat melalui standar

pelayanan yang super.

Conducting general insurance business professionally and prudently with high

commitment to profitable growth through superior standards of service.

Tinjauan Visi dan Misi oleh Dewan Komisaris dan DireksiCompany Vision and Mission Review by the Board of Commissioners and Board of Directors

Visi dan Misi Perseroan telah ditinjau oleh Dewan Komisaris dan Direksi bersamaan dengan penyusunan Rencana Bisnis Perseroan di tahun 2021. Visi dan Misi tersebut juga masih sesuai dengan pencapaian Perseroan saat ini dan rencana pengembangan di masa depan.

The Company’s Vision and Mission have been reviewed by the Board of Commissioners and Board of Directors along with the preparation of the Company’s Business Plan for 2021. The Vision and Mission are still consistent with the Company’s current achievements and future development plans.


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Kebijakan Mutu dan Keamanan Informasi Perseroan

Untuk mencapai Visi dan Misi yang telah ditetapkan, maka penerapan nilai, budaya, serta sistem manajemen mutu dan keamanan informasi Perseroan perlu disertai dengan pernyataan Kebijakan Mutu dan Keamanan Informasi yang telah disosialisasikan dan dijalankan oleh seluruh pihak yang berkepentingan, meliputi:1. Meningkatkan kualitas produk - layanan dan efektivitas sistem

manajemen mutu-keamanan informasi secara terus-menerus dipastikan sesuai dengan kebutuhan dan keinginan pelanggan;

2. Mengembangkan kualitas sumber daya manusia secara berkelanjutan agar tetap mempunyai kualitas kompetensi secara teknis, profesional secara sikap, dan berintegritas secara moral;

3. Mengoptimalkan pengelolaan sarana dan prasarana secara efisien dan efektif guna mencapai produktivitas optimum;

4. Menjaga keseimbangan aspek fundamental, komersial, dan inovasi dalam pengelolaan risiko; serta

5. Memastikan operasional Perseroan sesuai dengan tata kelola perusahaan yang baik dan peraturan yang berlaku dengan dilandaskan pada prinsip-prinsip pengelolaan proses kerja sesuai sistem manajemen mutu-keamanan informasi.

Nilai dan budaya perusahaan menjadi pedoman bagi seluruh insan Perseroan dalam menjalankan tugas dan tanggung jawabnya, serta menjadi etika yang harus dijunjung dalam mencapai tujuan yang telah ditentukan.

Corporate values and culture serve as a guideline for all Company’s personnel in carrying out their duties and responsibilities, as well as ethics that must be upheld to achieve predetermined goals.

The Company’s Quality and Information Security Policy

To achieve the assigned Vision and Mission, the implementation of the Company’s values, culture as well as quality and information security management system needs to be accompanied by a declaration of Quality and Information Security Policy that has been disseminated and implemented by all parties with interest, which include:1. Continuously improving the products – services quality and the

effectiveness of the quality and information security management system in accordance with customer needs and wants;

2. Continuous development the quality of human resources so they have technical competency quality, behave professionally, and have a morally integrity;

3. Optimizing the management of facilities and infrastructure efficiently and effectively to achieve optimum productivity;

4. Maintaining a balance of fundamental, commercial, and innovation aspects in risk management; and

5. Ensuring that the Company’s operations are in accordance with good corporate governance and applicable regulations based on the working process management principles that meet quality and information security management system.

Nilai dan Budaya Perusahaan Corporate Values and Culture

PROGRESS

Keinginan kuat untuk bekerja dengan sepenuh hati

Strong passion to work wholeheartedly

PASSION

INTEGRITY

GRATEFULNESS

PASSION PROGRESS

I

GP P

Selalu bersyukurAlways be grateful

GRATEFULNESSMenjunjung tinggi

etika dan moralTo uphold ethics and

morals

INTEGRITY

Terus maju & berkembangTo move forward & grow



Jasa Asuransi Non Jiwa Konvensional

Conventional General Insurance Service

Mencakup usaha di bidang perasuransian yang khusus menanggung risiko atas kerugian, kehilangan harta benda/milik, termasuk juga tanggung jawab hukum kepada pihak ketiga yang mungkin terjadi terhadap benda/milik tertanggung karena sebab-sebab tertentu,

dengan suatu nilai pertanggungan yang besarnya telah ditentukan dan disetujui oleh kedua belah pihak yang dicantumkan dalam surat

perjanjian.

Includes businesses in the insurance sector that specifically covers the risk of loss, loss of properties/goods including legal liability to third parties that may occur against the properties/goods of the insured for certain reasons with predetermined coverage value

both parties agreed upon as stated in the insurance policy.

Jasa Asuransi Selain Asuransi Jiwa

Insurance Service with the Exclusion of Life Insurance

Mencakup asuransi kecelakaan, kebakaran dan gempa bumi, kesehatan, perjalanan, properti, transportasi, kendaraan bermotor, kapal dan penerbangan, asuransi kredit, serta pertanggungjawaban

dan kehilangan keuangan.

Includes accident, fire and earthquake, health, travel, property, transportation, vehicle, marine and aviation insurances, credit

insurance, as well as liability and financial loss insurance.

Bidang UsahaLine of Business

Berdasarkan Anggaran Dasar, Perseroan menjalankan usaha dalam bidang asuransi. Untuk mencapai maksud dan tujuan tersebut, Perseroan melakukan kegiatan usaha:

Pursuant to the Articles of Association, the Company engages in the insurance business. To achieve aforementioned purpose and objective, the Company’s conduct the following business activities:


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Products

1. Health Insurance Guarantee from all type of risks that related to individual

health and companies (employee benefits) with premium amounts and product specifications suitable as the customer’s needs.

Produk dan LayananProducts and Services

Produk

1. Asuransi Kesehatan Jaminan terhadap segala jenis risiko yang berhubungan

dengan kesehatan perorangan maupun perusahaan (employee benefits) dengan jumlah premi dan spesifikasi produk sesuai dengan kebutuhan.

MedicareJaminan kesehatan yang diperuntukkan bagi perusahaan dalam rangka memberikan perlindungan bagi karyawan maupun tanggungannya. Program ini dapat memberikan rasa aman bagi karyawan dan keluarganya sehingga mampu meningkatkan nilai perusahaan bagi karyawan.

MedicareHealth insurance that designed specifically for companies to provide health protection to employees and their dependents. This program will ultimately create a sense of comfort and security for employees and their family members thus increasing the company’s value in the eyes of its employees.

HealthPlus + FamilyJaminan kesehatan yang diperuntukkan bagi individu maupun keluarga. Produk ini memberikan penggantian biaya medis bagi nasabah yang telah menjalani rawat inap maupun rawat jalan di lebih dari 2.000 provider rumah sakit di seluruh Indonesia yang memiliki 1x24 jam contact center. Keunggulan dari produk ini adalah memberikan fasilitas tanpa pembayaran tunai sehingga sistem pembayaran manfaat asuransi dapat dilakukan melalui fasilitas cashless. Untuk memberikan kemudahan layanan, Perseroan telah mengembangkan aplikasi layanan berbasiskan IOS dan Android dengan nama eBenefit Health. Layanan berbasiskan aplikasi ini memberikan kemudahan dan kenyamanan bagi nasabah dalam melakukan perjanjian dengan dokter di rumah sakit, mencari provider rumah sakit dan klinik terdekat, proses reimbursement claim secara online, dan sebagainya, dimana keamanan dan akses pada layanan juga telah tersambung dengan layanan chatbot, chat online, dan 24 jam contact center.

HealthPlus + FamilyHealth insurance that designed for individuals and family members. This product provides medical expense reimbursement for inpatient and outpatient cares in more than 2,000 provider hospitals throughout Indonesia, as well as 24-hours contact center. The advantage of this product is providing cashless facilities so the insurance benefit payment system can be done through a cashless facility. For providing ease of service, the Company has developed an IOS and Android based services application under the name eBenefit Health. This application-based service provides convenience and comfort for customers in making an appointment with a doctor at the hospital, searching for the nearest hospital and clinic provider, online reimbursement claim process, and more, where security and access to services are also connected with chatbot services, online chat, and a 24-hour contact center.



HealthPlus + MicroJaminan kesehatan yang diperuntukkan bagi pengusaha untuk memberikan perlindungan terhadap karyawan-karyawannya atas risiko-risiko yang terkait dengan kesehatan dan keselamatan kerja. Produk ini dapat diklaim pada lebih 580 rumah sakit di seluruh Indonesia dengan 24 jam case monitoring dan contact center. Keunggulan dari produk ini adalah memberikan manfaat rawat inap dengan sistem cashless tanpa tatap muka, rawat jalan yang dilengkapi dengan perawatan gigi, perawatan cuci darah dan kemoterapi, hingga adanya pengembalian berupa profit sharing.

HealthPlus + MicroHealth insurance intended for employers to provide protection to their employees against risks related to occupational health and safety. This product can be used in more than 580 hospitals throughout Indonesia with 24-hour case monitoring and contact centers. The advantages of this product are that it provides cashless hospitalization benefit so eliminated the need to perform face to face interaction, outpatient treatment with dental care benefit, dialysis and chemotherapy, and a return in the form of profit sharing.

HealthPlus + BusinessJaminan kesehatan yang diperuntukkan bagi pengusaha untuk memberikan perlindungan kesehatan terhadap karyawan-karyawannya. Produk ini berlaku di seluruh dunia dengan keunggulan rawat inap tanpa perlu melakukan pembayaran secara tunai atau cashless. Selain itu, produk ini dapat diklaim pada lebih dari 500 rumah sakit dan klinik di seluruh Indonesia dengan 24 jam case monitoring dan contact center.

HealthPlus + BusinessHealth insurance intended for employers to provide health protection for their employees. This product is applicable worldwide with the advantage of cashless hospitalization benefit. In addition, this product can be used in more than 500 hospitals and clinics throughout Indonesia with 24-hour case monitoring and contact centers.


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2. Non-Health Insurance Insurance from all type of risks that related to customers’

private assets, such as motor vehicles, electronic goods, properties, cargo/logistics, and others.

Elite Health Plan & Essential Health PlanProduk asuransi kesehatan International Private Medical Insurance ini berlaku di seluruh dunia.

Elite Health Plan & Essential Health PlanThis is an International Private Medical health insurance product that applies throughout the world

Perlindungan Kesehatan PrimaJaminan kesehatan yang diperuntukkan bagi individu serta keluarga di wilayah Indonesia dan luar negeri. Produk ini memberikan manfaat rawat inap, bedah, dan rawat jalan dengan menggunakan skema inner limit. Selain itu, nasabah dapat memperoleh fitur Saldo Prima yang dapat digunakan untuk membeli obat-obatan, vitamin, masker, serta hand sanitizer. Produk ini dapat diklaim secara cashless di lebih dari 2022 rumah sakit di Indonesia dengan 24 jam case monitoring dan contact center.

Perlindungan Kesehatan PrimaHealth insurance intended for individuals and families in Indonesia and abroad. This product provides inpatient, surgical, and outpatient benefits using the inner limit scheme. In addition, customers can get the Saldo Prima feature which can be used to buy medicines, vitamins, masks, and hand sanitizers. This product can be used cashless in more than 2022 hospitals in Indonesia with 24-hour case monitoring and contact centers.

Asuransi Jalan PrimaJaminan kesehatan yang memberikan manfaat rawat jalan di klinik-klinik rekanan Asuransi Jalan Prima yang tersebar di seluruh Indonesia. Produk ini hanya dijual melalui rekanan yang telah bekerja sama dengan Perseroan.

Asuransi Jalan PrimaHealth insurance that provides outpatient benefits in clinics that has a partnership with Asuransi Jalan Prima throughout Indonesia. This product is only sold through business partners who have agreed a collaboration with the Company.

2. Asuransi Non-Kesehatan Jaminan terhadap segala jenis risiko yang berhubungan dengan

kepemilikan pribadi nasabah, seperti kendaraan bermotor, barang elektronik, properti, kargo/logistik, dan lainnya.

Auto ProtectionJaminan perlindungan terhadap kendaraan bermotor roda 4 atau lebih dengan bentuk jaminan dasar yang diberikan meliputi loss only atau comprehensive. Selain memiliki bengkel rekanan yang tersebar di berbagai daerah, nasabah produk ini juga dapat memperoleh pelayanan khusus service center di beberapa bengkel rekanan terpilih, sehingga nasabah dapat langsung mengajukan klaim di bengkel tersebut dengan dilayani staf Perseroan yang berdedikasi.Auto ProtectionProtection insurance for four-wheel or more motor vehicles with basic insurance coverages including total loss only or comprehensive. In addition to having partner workshops spread across various regions, customers of this product can also get special service center services at selected partner workshops, so they can directly submit claims at these workshops with the Company’s dedicated staff.

Golden CareJaminan yang diperuntukkan bagi individu berusia 50-75 tahun yang tertimpa kecelakaan. Produk ini memberikan manfaat santunan meninggal dunia, santunan biaya pemakaman, cacat tetap dan cacat tetap sebagian, serta penggantian biaya pengobatan dan perawatan yang diakibatkan dari kecelakaan.

Golden CareInsurance designed specifically for individuals aged 50-75 years that experiencing accident. This product provides benefit for death, funeral expense, total permanent disability and partial permanent disability, reimbursement of medical expenses and treatment due to accident.



Motor ProtectionJaminan perlindungan terhadap kendaraan bermotor roda 2 dengan memberikan perlindungan atas risiko kehilangan, kerusakan total, maupun kecelakaan pada saat berkendara. Produk ini memberikan jaminan dasar total loss only hingga perluasan jaminan atas risiko-risiko kerusuhan, pemogokan, huru-hara, terorisme, sabotase, hingga bencana alam terhadap kendaraan bermotor yang dipertanggungkan.

Motor ProtectionInsurance protection for two-wheel motor vehicles by providing protection against the risk of loss, total damage, or accidents while driving. This product provides basic total loss only insurance to extended coverage for the risks of riots, strikes, civil commotions, terrorism, sabotage, and natural disasters for the insured motor vehicle.

Home CareJaminan perlindungan terhadap rumah tinggal yang tersedia dalam 3 pilihan sesuai dengan kebutuhan. Manfaat yang diberikan dari produk ini berupa perlindungan menyeluruh untuk rumah tinggal, apartemen beserta dengan isinya dari risiko kebakaran, ledakan, petir, kejatuhan pesawat terbang, asap, kerusuhan, pemogokan, huru-hara, topan, badai, kerusakan karena air, tanah longsor, pembongkaran, dan accidental damage, termasuk perlindungan asuransi bagi penghuni dan penggantian biaya pengobatan karena sebab yang dijamin.

Home ProtectionHomeowners insurance protection available in 3 package options that can be adjusted to the customers’ needs. Benefit provided by this product is in form of comprehensive protection for homes, fully furnished apartments from the risk of fire, explosion, lightning, damage caused by aircrafts, smoke, riots, strikes, civil commotions, typhoons, hurricanes, water damages, landslides, demolition, and accidental damages, including insurance protection for residents and reimbursement of medical expenses for residents due to covered perils.

Marine CargoJaminan perlindungan terhadap kerugian dan kerusakan barang yang mungkin terjadi selama proses distribusi, baik melalui laut, darat, atau udara. Produk ini memberikan perlindungan atas risiko peril of the sea, yaitu risiko-risiko yang berkaitan dengan kondisi alam seperti cuaca buruk, badai, dan lain-lain; risiko peril on the sea, yaitu risiko-risiko yang berkaitan dengan kejadian yang berpotensi terjadi saat perjalanan laut, seperti alat angkut kandas, karam, tenggelam, tabrakan, dan lain-lain; serta risiko extraneous risk, yaitu risiko-risiko yang tidak termasuk dalam kedua kategori sebelumnya, seperti pencurian, pembongkaran, dan lain-lain.

Marine CargoInsurance protection against loss or damage to goods that may occur during the shipment process by sea, land, and air. This product provides protection against peril of the sea risks, that is risks related to natural conditions such as bad weather, storms, and others; peril on the sea risks, that is risks related to events that potentially to occur during sea travels such as conveyances running aground, sinking ship, collisions, and others; and extraneous risks, that is risks that are not included in the previous two categories, such as theft, demolition, and others.

MyTravel Protection Domestik Jaminan perlindungan yang diperuntukkan bagi individu dan keluarga yang sedang dalam perjalanan domestik. Produk ini memberikan perlindungan bagi nasabah selama 24 jam dari risiko kecelakaan dan ketidaknyamanan perjalanan di Indonesia, seperti kehilangan bagasi, penundaan jadwal penerbangan, dan lainnya.

MyTravel Protection Domestic Insurance protection designed for individuals and their family members on domestic travel. This product provides 24-hours protection to the customer against risks of accidents and inconveniences of traveling in Indonesia such as lost luggage, flight delays, and others.


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MyTravel Protection Internasional Jaminan perlindungan yang diperuntukkan bagi individu dan keluarga yang sedang dalam perjalanan internasional. Produk ini memberikan jaminan biaya pengobatan tanpa pembayaran tunai (cashless). Produk ini memberikan perlindungan bagi nasabah dari risiko kecelakaan dan ketidaknyamanan perjalanan luar negeri, seperti kehilangan bagasi, penundaan jadwal penerbangan, dan lainnya.

MyTravel Protection Internasional Insurance protection designed for individuals and their family members on international travel. This product guarantees cashless medical expenses. This product provides protection for customers from the risk of accidents and inconveniences of international travel such as lost baggage, flight delays, and others.

Business CareJaminan perlindungan terhadap seluruh jenis usaha yang dapat melindungi kegiatan usaha nasabah tetap stabil dan terhindar dari hal-hal yang tidak terduga atau di luar dugaan. Jaminan yang diberikan dapat berupa tanggung jawab hukum pihak ketiga, barang-barang pribadi milik karyawan, pola/model/desain usaha, hingga kehilangan penghasilan sementara saat terjadinya kerugian. Produk ini juga menyediakan perluasan jaminan yang memberikan perlindungan usaha dari bencana alam.

Business CareInsurance protection for all business types that can protect customers’ business activities to remain stable and avoid unexpected events. The insurance provided can be in the form of third-party legal liability, employees personal belongings, business patterns/models/designs, to temporary loss of income when a loss occurs. This product also provides extended coverage that provide business protection from natural disasters.

Asuransi AnekaProduk asuransi yang memberikan beragam manfaat, meliputi:a. Asuransi konstruksi/pemasangan (contractor/erection all risk);b. Asuransi kerusakan mesin (machinery breakdown);c. Asuransi kebongkaran;d. Asuransi tanggung gugat hukum (liability insurance);e. Asuransi uang (cash in save, cash in transit, cash in cashier);f. Asuransi alat berat (contractor’s plant and machinery/heavy equipment); dang. Asuransi hole in one (golf).MiscellaneousInsurance product that provides benefits for various needs, including the following:a. Contractor/erection all risk insurance;b. Engine damage insurance (machinery breakdown);c. Demolition insurance;d. Legal liability insurance (liability insurance);e. Money insurance (cash in save, cash in transit, cash in cashier);f. Heavy equipment insurance (contractor’s plant and machinery/heavy

equipment); andg. Hole-in-one (golf) insurance.

Asuransi KreditJaminan perlindungan yang diperuntukkan bagi Bank atau Lembaga Pembiayaan Keuangan atas risiko kerugian yang disebabkan oleh terganggu atau tidak terbayarnya cicilan kredit atau pinjaman tunai oleh debitur atau nasabah sesuai perjanjian, seperti kredit modal kerja, kredit perdagangan, dan lain-lain yang diberikan oleh Bank atau Lembaga Pembiayaan Keuangan tersebut kepada para nasabahnya. Credit InsuranceProtection insurance intended for Banks or Financial Financing Institutions for the risk of loss caused by interruption or default credit installments or cash loans by debtors or customers in accordance with the agreement, such as working capital loans, trading loans, and other loans provided by the Bank or Financial Financing Institution to its customers.



Layanan

Service Center (Bengkel Layanan Khusus)Layanan asuransi kendaraan bermotor dengan kemudahan akses, pelayanan, dan fasilitas terbaik.

Service Center (Special Service Workshop)Motor vehicle insurance services with easy access, best services, and facilities.

Partner Workshop (Bengkel Rekanan)Layanan asuransi untuk kendaraan bermotor yang didukung oleh bengkel rekanan dengan garansi 6 bulan untuk semua pekerjaan, perbaikan, dan suku cadang.

Partner WorkshopInsurance services for motor vehicles supported by partner workshops with a 6-month warranty for all work, repairs, and spare parts.

e-Policy (e-Polis)Layanan asuransi berupa penyediaan polis digital, yaitu fasilitas bagi nasabah dapat mengakses polis, memantau status klaim, dan mengajukan perpanjangan polis secara digital.

e-PolicyInsurance services in the form of providing digital policies, i.e. facilities for customers to digitally access policies, monitor claim status, and apply for a policy extension.

Hospital & Clinic Provider (Rumah Sakit dan Klinik Rekanan)Layanan asuransi kesehatan yang dapat dilakukan pada rumah sakit dan klinik rekanan.

Hospital & Clinic Provider Health insurance services that can be done at hospitals and clinics provider.

eBenefit Health dan eBenefit General (Status Klaim dan Manfaat)Layanan asuransi dalam bentuk aplikasi yang terkait dengan klaim asuransi dan manfaat yang dapat diterima oleh nasabah, antara lain pembuatan janji dengan dokter, telekonsultasi, penggantian klaim dan status (kesehatan) secara online, dan lain-lain.

eBenefit Health and eBenefit General (Claims and Benefits Status) Application that provides insurance services related to insurance claims and benefits that can be received by customer, including appointment doctor, teleconsultation, online claim reimbursement and status (health), and others.

Personal Medical AssistantLayanan asuransi yang menyediakan asisten medis di beberapa rumah sakit rekanan Perseroan.

Personal Medical AssistantInsurance service that provides medical assistants in several partner hospitals.

MyProtection.idLayanan aplikasi berbasis situs web yang memberikan kemudahan bagi nasabah untuk memilih perlindungan asuransi yang menyeluruh sesuai dengan kebutuhan.

MyProtection.idWebsite-based application that provides convenience for customers to choose comprehensive insurance coverage according to their needs.

LAVA (LippoInsurance Agency Virtual Assistant) Layanan aplikasi yang didesain eksklusif untuk agen Perseroan yang dibuat dengan tujuan memberikan kemudahan bagi agen dalam berinteraksi dengan Perseroan. Melalui LAVA, agen dapat memeriksa data secara real time, melakukan pembayaran premi, melakukan proses renewal, membeli produk, mengunduh softcopy dokumen polis, dan lainnya.

LAVA (LippoInsurance Agency Virtual Assistant) An application designed exclusively for the Company’s agents, created with the purpose of providing convenience for agents in interacting with the Company. Through LAVA, agents can check data in real time, make premium payments, conduct renewal processes, purchase products, download softcopy of policy documents, and others.

Service


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FINANCIAL ACCOUNTING

INFOMATION SYSTEM AND TECHNOLOGY

GENERAL SERVICES

HEALTH FINANCE

DIGITAL BUSINESS

BRANCHES COLLECTION AND ADMINISTRATION

INFRASTRUCTURE

GENERAL FINANCE

DATA TECHNOLOGY

ACCOUNTINGINFORMATION

SECURITY MANAGEMENT

HEALTH

GENERAL - MV

GENERAL - NON MV 1

GENERAL - NON MV 2

CENTRAL PROCESSING

CLAIM

RISK ENGINEERING

HEALTH

GENERAL

TREATY & BUSINESS

CUSTOMER EXPERIENCE

CONTACT CENTER

ACTUARY

TECHNICAL ACTUARY

DATA ANALYTIC

HEALTH UNDERWRITING

RISK MANAGEMENT

OPERATIONFINANCE AND ADMINISTRATION

CORPORATE RISK MANAGEMENT

Struktur OrganisasiStructure of Organization

INVESTMENT COMMITTEE

MEDICAL COMMITTEE

CUSTOMER COMPLAIN HANDLING COMMITTEE

RISK MANAGEMENT COMMITTEE

GCG COMMITTEE

RISK OVERSIGHT COMMITTEE



TALENT MANAGEMENT

COMPENSATION AND BENEFIT

QUALITY ASSURANCE

PEOPLE DEVELOPMENTLEGAL

CORPORATE SECRETARY

COMPLIANCE

CORPORATE RELATION 1

CORPORATE RELATION 2

FINANCIAL INSTITUTION

MARKETING COMMUNICATION

MARINE AND MISCELLANEOUS

BUSINESS UNIT

PROPERTY AND ENGINEERING

RETAIL

ACCOUNT DEVELOPMENT

ACCOUNT DEVELOPMENT 2

BRANCHES AND NETWORK

DIGITAL DEVELOPMENT

BROKERS

AGENCY

ACCOUNT DEVELOPMENT 1

CORPORATE RELATION

COMMERCIAL

INTERNAL AUDIT

PRODUCT DEVELOPMENT

COMMITTEE

INFORMATION TECHNOLOGY

STEERING COMMITTEE

APU PPT COMMITTEE

ANTI-FRAUD COMMITTEE

REMUNERATION & NOMINATION

COMMITTEE

AUDIT COMMITTEE

BOARD OF COMMISSIONERS

BOARD OF DIRECTORS

CHIEF EXECUTIVE

Informasi nama pejabat pada Struktur Organisasi disampaikan pada uraian profil dan informasi Personel Kunci berikut.

Officer names information in the Organizational Structure is presented in the description of Key Personnel profile and information as follows.


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Profil Dewan KomisarisProfile of the Board of Commissioners

Warga Negara Indonesia, 61 tahun, berdomisili di Jakarta. Diangkat sebagai Presiden Komisaris berdasarkan Keputusan RUPS Tahunan yang dilaksanakan pada tanggal 7 Agustus 2020 dan efektif menjabat setelah Lulus Penilaian Kemampuan dan Kepatutan oleh OJK, sebagaimana ditegaskan dalam Akta No. 5 tanggal 5 Februari 2021. Beliau memperoleh gelar Diploma bidang Teknologi Komputer, Control Data Institute Toronto, Kanada pada 1979. Beliau memiliki sertifikasi sebagai Qualified Risk Governance Professional (QRGP).

Sebelum menjabat sebagai Presiden Komisaris Perseroan, beliau pernah menjabat sebagai Direktur PT Total Data (1983-1993), Direktur PT Telplus Digitalindo dan PT Telepoint Nusantara (1993-2000), Direktur Utama PT Datakom Asia (2001-2004), Mobile 8 dengan jabatan terakhir sebagai Komisaris (2001-2012), Indovision dengan jabatan terakhir sebagai Presiden Direktur (2001-2012), Vice Chairman Asosiasi Penyelenggara Multimedia Indonesia (APMI) (2002-2006), Executive Vice President PT Global Mediacom (2006-2007), Direktur Utama PT Infokom Elektrindo (2007-2009), Presiden Komisaris PT Link Net Tbk (2013-2019). Beliau pernah berkarier di PT First Media Tbk sebagai Direktur (2013-2014), Presiden Direktur (2014-2017), dan Komisaris (2017-2020). Beliau juga pernah menduduki beberapa jabatan di PT Multipolar Technology Tbk sebagai Wakil Presiden Komisaris (2014-2016), dan Presiden Komisaris (2017-2018). Selain itu, beliau juga pernah menjabat sebagai Komisaris PT Bussan Auto Finance (2014-2018).

Selain menjabat sebagai Presiden Komisaris Perseroan, beliau juga menjabat sebagai Presiden Komisaris PT Graha Teknologi Nusantara (GTN) (sejak 2016), Ketua Komite Remunerasi dan Nominasi Perseroan (sejak 2021), dan Ketua Komite Kebijakan Tata Kelola Perusahaan Perseroan (sejak 2021).

Indonesian Citizen, 61 years old, domiciled in Jakarta. Appointed as the President Commissioner based on the Resolution of the Annual GMS organized on August 7th, 2020 and effectively serves after passing the Fit and Proper Test by the FSA, as confirmed in Deed No. 5 on February 5th, 2021. He obtained a Diploma in Computer Technology, Control Data Institute Toronto, Canada in 1979. He is certified as Qualified Risk Governance Professional (QRGP).

Prior to serving as the President Commissioner of the Company, he was previously served as a Director of PT Total Data (1983-1993), a Director of PT Telplus Digitalindo and PT Telepoint Nusantara (1993-2000), the President Director of PT Datakom Asia (2001-2004), Mobile 8 with the last position as a Commissioner (2001-2012), Indovision with the last position as the President Director (2001-2012), Vice Chairman of Indonesian Multimedia Organizers Association (APMI) (2002-2006), Executive Vice President of PT Global Mediacom (2006-2007), the President Director of PT Infokom Elektrindo (2007-2009), the President Commissioner of PT Link Net Tbk (2013-2019). He previously worked at PT First Media Tbk as a Director (2013-2014), the President Director (2014-2017), and a Commissioner (2017-2020). He has also hold several positions at PT Multipolar Technology Tbk among others as the Vice President Commissioner (2014-2016) and the President Commissioner (2017-2018). In addition, he also served as a Commissioner of PT Bussan Auto Finance (2014-2018).

In addition to serving as the President Commissioner of the Company, he also serves as the President Commissioner of PT Graha Teknologi Nusantara (GTN) (since 2016), Chairman of the Remuneration and Nomination Committee (since 2021), and Chairman of the Good Corporate Governance Committee (since 2021).

Ali ChendraPresiden KomisarisPresident Commissioner



Warga Negara Indonesia, 79 tahun, berdomisili di Jakarta. Menjabat sebagai Komisaris Independen Perseroan sejak Agustus 2015 dengan pengangkatan kembali berdasarkan Keputusan RUPS Tahunan yang termuat dalam Akta No. 82 tanggal 23 Juni 2021. Beliau telah menyelesaikan pendidikan dan pelatihan di bidang manajemen dan asuransi baik di dalam negeri dan luar negeri. Beliau memiliki sertifikasi sebagai Ahli Asuransi Indonesia (Kerugian), Ahli Manajemen Risiko Perusahaan (AMRP) dari Asosiasi Ahli Manajemen Asuransi Indonesia (AAMAI), serta Sertifikat Senior Associateship Australian New Zealand Institute of Insurance of Finance (ANZIIF).

Sebelum menjabat sebagai Komisaris Independen Perseroan, beliau pernah menjabat sebagai Staf Underwriting di PT Asuransi Gajah Mada (1962-1964), PT Asuransi Indrapura (1964-1970), dan American International Underwriters-AIU (1970-1976). Setelah itu, beliau menjabat sebagai Manager Underwriting dan Direktur Teknik di Asuransi Royal Indrapura (1976-1984) hingga diangkat sebagai Presiden Direktur (1984-1993), Wakil Presiden Direktur di PT Asuransi Sinar Mas Dipta (1993-2000), Wakil Presiden Direktur Perseroan (2000-2004), Ketua Badan Mediasi Asuransi Indonesia (BMAI) (2007-2019).

Selain menjabat sebagai Komisaris Independen Perseroan, beliau juga menjabat sebagai Advisor Teknik Perseroan (sejak 2005), Komisaris Utama PT Jaya Proteksindo Sakti (Pialang Asuransi) (sejak 2012), Ketua Komite Audit Perseroan (sejak 2018), Anggota Komite Remunerasi dan Nominasi Perseroan (sejak 2019), dan Ketua Komite Pemantau Risiko Perseroan (sejak 2019).

Indonesian Citizen, 79 years old, domiciled in Jakarta. He serves as Independent Commissioner of the Company since August 2015 with re-appointment pursuant to the Resolution of the Annual GMS as stated in Deed No. 82 dated June 23rd, 2021. He has completed education and training in management and insurance, both in Indonesia and abroad. He is certified as an Indonesian Insurance Expert (General Insurance), Company Risk Management Expert (AMRP) from the Indonesian Insurance Institute (AAMAI), and Senior Associateship Australian New Zealand Institute of Insurance of Finance (ANZIIF).

Prior to serving as Independent Commissioner of the Company, he had served as Underwriting Staff at PT Asuransi Gajah Mada (1962-1964), PT Asuransi Indrapura (1964-1970) and American Internasional Underwriters-AIU (1970-1976). Afterwards, he served as Underwriting Manager and Technical Director of Asuransi Royal Indrapura (1976-1984) until appointed as the President Director (1984-1993), Vice President Director of PT Asuransi Sinar Mas Dipta (1993-2000), Vice President Director of the Company, Vice President Director of the Company (2000-2004), the Chairman of the Indonesian Insurance Mediation Agency (BMAI) (2007-2019).

In addition to serving as an Independent Commissioner, he also serves as the Technical Advisor of the Company (since 2005), the President Commissioner of PT Jaya Proteksindo Sakti (Insurance Broker) (since 2012), the Chairman of the Audit Committee (since 2018), Member of the Remuneration and Nomination Committee (since 2019), and the Chairman of the Risk Oversight Committee (since 2019).

Frans LamuryKomisaris IndependenIndependent Commissioner


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Warga Negara Indonesia, 68 tahun, berdomisili di Jakarta. Menjabat sebagai Komisaris Independen Perseroan sejak 2019 dengan pengangkatan kembali berdasarkan Keputusan RUPS Tahunan yang termuat dalam Akta No. 82 tanggal 23 Juni 2021. Beliau pernah menempuh pendidikan Sastra Inggris di Universitas Indonesia pada 1972 dan lulus pendidikan di bidang Aviasi dari Los Angeles Airline Academi, USA pada 1973. Beliau memiliki sertifikasi sebagai Qualified Risk Governance Professional (QRGP).

Sebelum menjabat sebagai Komisaris Independen Perseroan, beliau pernah menjabat sebagai Manajer di Pan American World Airways (1975-1983), Public Relations The Jakarta Mandarin Hotel (1983-1984), Manajer PT Rana Sankara (PT Genta Biru) (1983-1985), Regional Membership Director Club Corporation of Asia (Indonesia-Hongkong) (1985-1993), Consultant Financial Club Golf Bogor Raya, Golf Rancamaya, Golf Rimba Irian Timika (1993-1995), Direktur Utama PT Nusasarana Pradipta (1995-2008), dan Komisaris PT AON Indonesia (2015-2019).

Selain menjabat sebagai Komisaris Independen Perseroan, beliau juga menjabat sebagai Penasihat Finansial Club Jakarta (sejak 2008), Komisaris Utama PT Panin Asset Management (sejak 2011), dan Anggota Komite Kebijakan Tata Kelola Perusahaan di Perseroan (sejak 2019).

Indonesian Citizen, 68 years old, domiciled in Jakarta. Serves as an Independent Commissioner of the Company since 2019 with reappointment pursuant to the Resolution of the Annual GMS as stated in Deed No. 82 dated June 23rd, 2021. She studied English Literature in Universitas Indonesia in 1972 and graduated in Aviation from Los Angeles Airline Academy, USA in 1973. She is certified as a Qualified Risk Governance Professional (QRGP).

Prior to serving as an Independent Commissioner of the Company, she previously served as a Manager of Pan American World Airways (1975-1983), Public Relations at The Jakarta Mandarin Hotel (1983-1984), a Manager of PT Rana Sankara (PT Genta Biru) (1983-1985), Regional Membership Director of Club Corporation of Asia (Indonesia-Hongkong) (1985-1993), a Consultant for Financial Club Golf Bogor Raya, Golf Rancamaya, Golf Rimba Irian Timika (1993-1995), the President Director of PT Nusasarana Pradipta (1995-2008), and a Commissioner of PT AON Indonesia (2015-2019).

In addition to serving as an Independent Commissioner of the Company, she also serves as an Advisor to the Jakarta Financial Club (since 2008), the President Commissioner of PT Panin Asset Management (since 2011), and Member of the Company’s Good Corporate Governance Committee (since 2019).

Perubahan Komposisi Anggota Dewan Komisaris dan Alasan Perubahannya

Pada tahun 2021, tidak terdapat perubahan terkait komposisi anggota Dewan Komisaris Perseroan. Komposisi Dewan Komisaris Perseroan telah memenuhi ketentuan dalam Peraturan Otoritas Jasa Keuangan No. 33/POJK.04/2014 tentang Direksi dan Dewan Komisaris Emiten atau Perusahaan Publik.

Changes in the Composition of the Board of Commissioners Members and Reasons for the Changes

There were no changes related to the composition of the Board of Commissioners members in 2021. The composition of the Board of Commissioners has complied with the provisions of the Financial Services Authority Regulation No. 33/POJK.04/2014 concerning the Board of Directors and Board of Commissioners of Issuers or Public Companies.

Jamilah Mawira SungkarKomisaris IndependenIndependent Commissioner



Agus BenjaminPresiden DirekturPresident Director

Warga Negara Indonesia, 52 tahun, berdomisili di Tangerang Selatan. Menjabat sebagai Presiden Direktur Perseroan sejak Maret 2011 dengan pengangkatan kembali berdasarkan Keputusan RUPS Tahunan yang termuat dalam Akta No. 82 tanggal 23 Juni 2021. Beliau merupakan lulusan terbaik jurusan Teknik Pertambangan dari Institut Teknologi Bandung pada 1994, Sarjana Ekonomi dari Universitas Terbuka pada 1995, dan Magister Manajemen Prasetiya Mulya Business School pada 1995 dengan predikat Cum Laude. Senior Associate CIP The Australian and New Zealand Institute of Insurance and Finance, Fellow of The Chartered Institute of Marketing, United Kingdom. Memiliki kompetensi keahlian dalam bidang Asuransi Umum, Asuransi Jiwa, dan Manajemen Risiko dari Asosiasi Ahli Manajemen Asuransi Indonesia: AAIK, AAAIJ, ICPU, QIP, AMRP.

Mendapatkan penghargaan “The Most Visionary Indonesia Insurance CEO 2012” dari Business Review, “Indonesia Future Transformation Leader 2013” dari SWA, “The Best CEO 2014” dari SWA – IPSOS, dan “Top CEO 2017” dari Business News.

Mempunyai pengalaman sebagai Eksekutif di PT Gajah Tunggal Prakarsa, PT Asuransi Jiwa Ekalife, dan PT Asuransi Sinar Mas. Pernah menjabat sebagai Presiden Komisaris PT Lippo Life Assurance, Komisaris PT Siloam International Hospital Tbk dan PT Unimaxx Comm Mitra.

Indonesian Citizen, 52 years old, domiciled in South Tangerang. He serves as the President Director of the Company since March 2011 with re-appointment pursuant to the resolution of the Annual GMS as stated in Deed No. 82 dated June 23rd, 2021. He was the best graduate majoring in Mining Engineering from Institut Teknologi Bandung in 1994, Bachelor in Economics from Universitas Terbuka in 1995, and Master in Management from Prasetya Mulya Business School in 1995 with Cum Laude predicate. Senior Associate CIP of The Australian and New Zealand Institute of Insurance and Finance, Fellow of The Chartered Institute of Marketing, United Kingdom. He has professional competence in General Insurance, Life Insurance and Risk Management from The Insurance Expert Association of Indonesia i.e. AAIK, AAAIJ, ICPU, QIP, AMRP.

He received “The Most Visionary Indonesian Insurance CEO 2012” award from Business Review, “Indonesia Future Transformation Leader 2013” award from SWA, “The Best CEO 2014” award from SWA – IPSOS and “Top CEO 2017” award from Business News.

He has extensive experience as an Executive of PT Gajah Tunggal Prakarsa, PT Asuransi Jiwa Ekalife, and PT Asuransi Sinar Mas. He was the President Commissioner of PT Lippo Life Assurance, Commissioner PT Siloam International Hospitals Tbk and PT Unimaxx Comm Mitra.

Profil DireksiProfile of the Board of Directors


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* Masa jabatan sebagai Direktur berakhir sejak ditutupnya RUPS Tahunan tanggal 23 Juni 2021.* Office term as a Director ended as of the closing of the Annual GMS on June 23rd, 2021.

Warga Negara Indonesia, 69 tahun, berdomisili di Jakarta. Menjabat sebagai Direktur Perseroan sejak 2003 dengan pengangkatan kembali berdasarkan Keputusan RUPS Tahunan yang termuat dalam Akta No. 7 tanggal 7 Agustus 2020. Memperoleh gelar di bidang Manajemen Keuangan dari Universitas Indonesia, Jakarta pada tahun 1987. Memiliki sertifikasi sebagai Qualified Insurance Practitioner (QIP) dan Ahli Manajemen Risiko Perasuransian (AMRP).

Sebelum menjabat sebagai Direktur Perseroan, pernah menjabat sebagai Auditor di Kantor Akuntan Publik SGV Utomo (1978) dan Akuntan Keuangan di PT Richardson-Vicks Indonesia (1982). Selain itu, juga pernah menjabat sebagai Manajer Keuangan PT Astra International (1984-1987), General Manager PT Astra Internasional (1987-1992), Direktur Keuangan PT Multi France Motor (1994-1998), Direktur Keuangan PT FBM Export Center (1998-2000), Direktur Keuangan PT Lippo E-Net Tbk (2000-2003), Presiden Direktur PT Lippo Life Assurance (2013-2015), Direktur Perseroan (2003-2013 dan 2015-2021), dan Presiden Komisaris PT Lippo Life Assurance (2016-2021).

Saat ini, beliau juga aktif menjabat sebagai Direktur PT Lippo Life Assurance (sejak 2021).

Indonesian Citizen, 69 years old, domiciled in Jakarta. He served as Director of the Company since 2003 with re-appointment pursuant to the resolution of the Annual GMS as stated in Deed No. 7 dated August 7th, 2020. He has a degree in Financial Management from Universitas Indonesia, Jakarta in 1987. He is certified as an Qualified Insurance Practitioner (QIP) and Insurance Risk Management Expert (AMRP).

Prior to serving as the Director of the Company, he previously served as an Auditor at Public Accounting Firm SGV Utomo (1978) and Finansial Accountant at PT Richardson-Vicks Indonesia (1982). In addition, he also served as Financial Manager of PT Astra International (1984-1987), General Manager of PT Astra International (1987-1992), Financial Director of PT Multi France Motor (1994-1998), Finansial Director of PT FBM Export Center (1998-2000), Financial Director of PT Lippo E-Net Tbk (2000-2003), President Director of PT Lippo Life Assurance (2013-2015), a Director of the Company (2003-2013 and 2015-2021), and the President Commissioner of PT Lippo Life Assurance (2016-2021).

Currently, he is also actively serves as a Director of PT Lippo Life Assurance (since 2021).

Johannes Agus*Direktur Director



Warga Negara Indonesia, 46 tahun, berdomisili di Tangerang. Menjabat sebagai Direktur Perseroan sejak 2015 dengan pengangkatan kembali berdasarkan Keputusan RUPS Tahunan yang termuat dalam Akta No. 82 tanggal 23 Juni 2021. Beliau memperoleh gelar Magister Manajemen (MM) dari Universitas Pelita Harapan (UPH), Jakarta pada tahun 2014. Beliau telah memiliki sertifikasi ANZIIF (Senior Associate) CIP, AAIK, QIP, dan CRGP. Beliau juga memperoleh penghargaan sebagai “The 3rd Champion” pada ajang Indonesia Future Business Leader Award (2016) dari majalah SWA.

Sebelum menjabat sebagai Direktur Perseroan, pernah menjabat sebagai Management Trainee dan Officer di bagian Pemasaran dan Teknik di Kantor Pusat. Setelah itu, bertugas di beberapa kantor cabang, antara lain Cabang Bandung, Cabang Surabaya, Cabang Karawaci, dan Cabang Medan (2002-2010). Posisi terakhir adalah sebagai Area Manager Sumatera. Kemudian dipromosikan menjadi Business Development Division Head and Branch Coordinator di Kantor Pusat (2010), lalu menjabat sebagai Senior Vice President Operation (2013-2015). Selain sebagai Direktur di Perseroan, beliau tidak memiliki jabatan di perusahaan lain.

Indonesian Citizen, 46 years old, domiciled in Tangerang. He served as Director of the Company since 2015 with re-appointment pursuant to the resolution of the Annual GMS as stated in Deed No. 82 dated June 23rd, 2021. He achieved Master of Management (MM) from Pelita Harapan University (UPH) Jakarta in 2014. He is certified as ANZIIF (Senior Associate) CIP, AAIK, QIP, and CRGP. He also achieved an award as “The 3rd Champion” in Indonesia Future Business Leader Award (2016) from SWA magazine.

Prior to serving as the Director of the Company, he previously served as Management Trainee and officer in Marketing and Technical Division at the Head Office. Subsequently, he served at several branch offices, such as in Bandung, Surabaya, Karawaci, and Medan (2002-2010). His last position was Sumatra Area Manager. Afterwards, he was promoted to Business Development Division Head and Branch Coordinator at the Head Office (2010), then served as Senior Vice President Operation (2013-2015). In addition, from serving as a Director in the Company, he does not have any position in another company.

Gilbert Deddy NaibahoDirektur Director


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Totok Sugiharto*Direktur Director

* Efektif menjabat sebagai Direktur sejak ditutupnya RUPS Tahunan tanggal 23 Juni 2021 dan yang bersangkutan telah lulus Penilaian Kemampuan dan Kepatutan Otoritas Jasa Keuangan sesuai Surat Keputusan No. KEP-159/NB.11/2021 tanggal 31 Maret 2021.

* Effectively serves as a Director since the closing of the Annual GMS on June 23rd, 2021 and the person concerned has passed the Fit and Proper Test of the Financial Services Authority in accordance with Decree No. KEP-159/NB.11/2021 dated March 31st, 2021.

Warga Negara Indonesia, 49 tahun, berdomisili di Jakarta. Menjabat sebagai Direktur Perseroan sejak 2021 berdasarkan Keputusan RUPS Tahunan yang termuat dalam Akta No. 82 tanggal 23 Juni 2021. Beliau memperoleh gelar Sarjana Akuntansi dari Universitas Jenderal Soedirman pada tahun 1994; Magister Manajemen Sistem Informasi (MMSI) dari Bina Nusantara Graduated School pada tahun 2001; Master of Philosophy (M.Phil) dari Maastricht School of Management (MSM), Belanda pada tahun 2005; dan Doctor of Business Administration (DBA) dari MSM, Belanda pada tahun 2007. Beliau mempunyai sertifikasi Qualified Risk Governance Professional (QRGP) dan izin sebagai Wakil Manajer Investasi (WMI).

Beliau memulai karier sebagai Internal Auditor di PT Indomarco (1994-1995); Senior Auditor di Prasetio Utomo dan Konsultan di Center Investment of Business Advisory (Arthur Andersen) (1995-1998). Selanjutnya di ELNUSA Group sebagai Corporate Planning Manager, Head of Planning & Portfolio, dan sebagai Finance Director di PT Elnusa Komputer (1998-2005); GM – Process Integrator di SINTESA Group (2005); Direktur Process Integrator dan IT di PT Tigaraksa Satria Tbk (2005-2010); Direktur & Sekretaris Perusahaan di PT Tira Austenite Tbk (2010-2014); Direktur & Group CFO untuk MNC Financial Services di PT MNC Kapital Indonesia Tbk (2014-2018), termasuk pernah menjabat sebagai Komisaris Utama dan Komisaris di beberapa unit bisnis terkait Financial Services; serta Direktur (CFO) di LIPPO Financial Services (2018-2020).

Selain menjabat sebagai Direktur Perseroan, juga menjabat sebagai Chief Financial Officer (CFO) di Perseroan (sejak 2020).

Indonesian Citizen, 49 years old, domiciled in Jakarta. Serves as a Director of the Company since 2021 based on the Resolution of the Annual GMS contained in Deed No. 82 dated June 23rd, 2021. He obtained a Bachelor’s degree in Accounting from Universitas Jenderal Sudirman in 1994; Master of Information System Management (MMSI) from Bina Nusantara Graduated School in 2001; Master of Philosophy (M.Phil) from Maastricht School of Management (MSM), Netherlands in 2005; and Doctor of Business Administration (DBA) from MSM, Netherlands in 2007. He has a Qualified Risk Governance Professional (QRGP) certification and license as Investment Manager Representation (WMI).

He started his career as an Internal Auditor at PT Indomarco (1994-1995); Senior Auditor at Prasetio Utomo and Consultant at Center Investment of Business Advisory (Arthur Andersen) (1995-1998). Afterwards, at ELNUSA Group as Corporate Planning Manager, Head of Planning & Portfolio, and as Finance Director at PT Elnusa Computer (1998-2005); GM – Process Integrator at SINTESA Group (2005); Director of Process Integrator and IT at PT Tigaraksa Satria Tbk (2005-2010); Director & Corporate Secretary at PT Tira Austenite Tbk (2010-2014); Director & Group CFO for MNC Financial Services at PT MNC Kapital Indonesia Tbk (2014-2018), including served as the President Commissioner and Commissioner in several business units related to Financial Services; and a Director (CFO) at LIPPO Financial Services (2018-2020).

In addition to serves as Director of the Company, he also serves as the Chief Financial Officer (CFO) in the Company (since 2020).



Changes in the Composition of the Board of Directors Members and the Reasons for the Changes

There were changes related to the composition of the Board of Directors members in 2021 as follows:

Perubahan Komposisi Anggota Direksi dan Alasan Perubahannya

Pada tahun 2021, terdapat perubahan terkait komposisi anggota Direksi, yaitu:

Susunan Anggota Direksi per 31 Desember 2020

Composition of Board of Directors as of December 31st, 2020

Susunan Anggota Direksi berdasarkan Keputusan RUPS Tahunan tanggal

23 Juni 2021Composition of Board of Directors

based on Annual GMS Resolution on June 23rd, 2021

Alasan PerubahanReason for Change

Agus Benjamin Presiden DirekturPresident Director

AgusBenjamin

Presiden DirekturPresident Director

Berakhirnya masa jabatan Bapak Johannes Agus sebagai Direktur Perseroan, sehingga RUPS Tahunan menyetujui untuk mengangkat Bapak Totok Sugiharto menggantikan posisi beliau.

The end of office term of Mr. Johannes Agus as Director, therefore the Annual GMS agreed to appoint Mr. Totok Sugiharto to replace his position.

Johannes Agus DirekturDirector

Gilbert Deddy Naibaho

DirekturDirector


DirekturDirector Totok Sugiharto Direktur

Director


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Profil Komite di Bawah Dewan Komisaris Profile of Committees Under the Board of Commissioners

Frans LamuryKetuaChairman

Periode Menjabat dan Dasar PengangkatanOffice Tenure and Basis of Appointment

Diangkat berdasarkan Surat Keputusan Dewan Komisaris No. SK-004/BOC-CS/VIII/2021 tanggal 2 Agustus 2021. Periode menjabat mengikuti masa kerja Dewan Komisaris yang ditetapkan dalam Anggaran Dasar Perseroan.

Appointed based on the Decree of the Board of Commissioners No. SK-004/BOC-CS/VIII/2021 dated August 2nd, 2021. The office term follows the Board of Commissioners office term as stipulated in the Articles of Association.

Profil lengkap dapat dilihat pada bagian Profil Dewan Komisaris dalam Laporan Tahunan ini.Complete profile can be found in the Board of Commissioners’ Profile section in this Annual Report.

Profil Komite Audit Profile of Audit Committees

Liu RaymondAnggotaMember

Warga Negara Indonesia, 63 tahun, berdomisili di Tangerang. Menjabat sebagai Anggota Komite Audit berdasarkan Surat Keputusan Dewan Komisaris No. SK-004/BOC-CS/VIII/2021 tanggal 2 Agustus 2021. Periode menjabat mengikuti masa kerja Dewan Komisaris yang ditetapkan dalam Anggaran Dasar Perseroan. Meraih gelar Bachelor of Science in Chemical Engineering dari National Taiwan University, Taipei, Taiwan, pada 1982; gelar Master of Engineering in Chemical Engineering dari West Virginia Institute of Technology, USA, pada 1987; serta gelar Doctor of Philosophy in Chemical Engineering dari North Carolina State University, Raleigh, NC, USA, pada 1992.

Sebelumnya pernah menjabat sebagai Senior Research Scientist International Paper (1992-1996), R&D Manager Indah Kiat Pulp & Paper (1996-1997), Purchasing Director Indah Kiat Pulp & Paper (1997-2000), Komisaris Indah Kiat Pulp & Paper (2002-2005), Komisaris Tjiwi Kimia (2002-2005), Direksi Indah Kiat Pulp & Paper (2005-2010), Direksi Tjiwi Kimia (2005-2010), Direktur Utama Asia Trade Logistics (Logictics arms of Sinarmas Pulp & Paper) (2000-2010), Direktur Utama Meadow Lake Mechanical Pulp Mill (2008-2011), Executive Vice President Paper Excellence Canada Holdings (2010-2012), President Universitas Pelita Harapan (2012-2016), Rektor di Universitas Pelita Harapan Medan (2014-2018).

Selain menjabat sebagai Anggota Komite Audit Perseroan, beliau juga menjabat sebagai Chief Executive Officer Agro Investama Group (sejak 2012).

Indonesian Citizen, 63 years old, domiciled in Tangerang. Serves as a Member of the Audit Committee based on the Decree of the Board of Commissioners No. SK-004/BOC-CS/VIII/2021 dated August 2nd, 2021. The office term follows the Board of Commissioners office term as stipulated in the Articles of Association. Obtained his Bachelor of Science in Chemical Engineering degree from National Taiwan University, Taipei, Taiwan, in 1982; Master of Engineering in Chemical Engineering degree from West Virginia Institute of Technology, USA, in 1987; as well as Doctor of Philosophy in Chemical Engineering from North Carolina State University, Raleigh, NC, USA in 1992.

Previously served as Senior Research Scientist of International Paper (1992-1996), R&D Manager of Indah Kiat Pulp & Paper (1996-1997), Purchasing Director of Indah Kiat Pulp & Paper (1997-2000), Commissioner of Indah Kiat Pulp & Paper (2002-2005), Commissioner of Tjiwi Kimia (2002-2005), Director of Indah Kiat Pulp & Paper (2005-2010), Director of Tjiwi Kimia (2005-2010), President Director of Asia Trade Logistics (Logictics arms of Sinarmas Pulp & Paper) (2000-2010), President Director of Meadow Lake Mechanical Pulp Mill (2008-2011), Executive Vice President of Paper Excellence Canada Holdings (2010-2012), President of Universitas Pelita Harapan (2012-2016), Rector of Universitas Pelita Harapan Medan (2014-2018).

In addition to serving as a member of the Audit Committee, he also serves as the Chief Executive Officer of Agro Investama Group (since 2012).



Karnadi NawawiAnggotaMember

Warga Negara Indonesia, 60 tahun, berdomisili di Jakarta. Menjabat sebagai Anggota Komite Audit berdasarkan Surat Keputusan Dewan Komisaris No. SK-004/BOC-CS/VIII/2021 tanggal 2 Agustus 2021. Periode menjabat mengikuti masa kerja Dewan Komisaris yang ditetapkan dalam Anggaran Dasar Perseroan. Meraih gelar Sarjana Teknik di bidang Teknik Elektro dari Institut Sains Teknologi Nasional (ISTN), Jakarta pada 1987.

Sebelumnya pernah bekerja di PT ASABA (1988-1990), PT ASABA Computer Center (1990-1992), PT Aquanur (1993-1995), dan menjabat sebagai Direktur di PT ABA (1995-1999), dan Komisaris di PT Mandiri Tegar Adiguna (2009-2016). Saat ini juga merangkap jabatan sebagai Direktur di PT ABA Sarana Lestari (sejak 1999), dan Komisaris di PT Aquanur Powerindo (sejak 2000).

Indonesian Citizen, 60 years old, domiciled in Jakarta. Serves as a Member of the Audit Committee based on the Decree of the Board of Commissioners No. SK-004/BOC-CS/VIII/2021 dated August 2nd, 2021. The office term follows the Board of Commissioners office term as stipulated in the Articles of Association. Obtained his Bachelor of Engineering degree in Electronic Engineering from Institut Sains Teknologi Nasional (ISTN), Jakarta, in 1987.

Previously worked at PT ASABA (1988-1990), PT ASABA Computer Center (1990-1992), PT Aquanur (1993-1995), and served as Director of PT ABA (1995-1999), and Commissioner of PT Mandiri Tegar Adiguna (2009-2016). Concurrently serves as Director of PT ABA Sarana Lestari (since 1999), and Commissioner of PT Aquanur Powerindo (since 2000).


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Susanti HalimAnggotaMember

Profil Komite Remunerasi dan Nominasi Profile of Remuneration and Nomination Committees

Ali ChendraKetuaChairman


Diangkat berdasarkan Surat Keputusan Dewan Komisaris No. SK-002/BOC-CS/II/2021 tanggal 1 Februari 2021. Periode menjabat mengikuti masa kerja Dewan Komisaris yang ditetapkan dalam Anggaran Dasar Perseroan.

Appointed based on the Decree of the Board of Commissioners No. SK-002/BOC-CS/II/2021 dated February 1st, 2021. The office term follows the Board of Commissioners office term as stipulated in the Articles of Association.


Frans LamuryAnggotaMember





Warga Negara Indonesia, 47 tahun, berdomisili di Tangerang. Menjabat sebagai Anggota Komite Remunerasi dan Nominasi berdasarkan Surat Keputusan Dewan Komisaris No. SK-002/BOC-CS/II/2021 tanggal 1 Februari 2021. Periode menjabat mengikuti masa kerja Dewan Komisaris yang ditetapkan dalam Anggaran Dasar Perseroan. Alumni Universitas Gunadarma, Manajemen Informatika, lulus tahun 1996.

Mulai bekerja sebagai Application Specialist untuk Implementasi Software HRIS di PT Ardigraha Infolestari (1996-2000) dan PT Mutipolar Corporation (2000-2003), dan sebagai Business Consultant/Advisor untuk Implementasi Oracle HRIS di beberapa industri di bawah PT Sigma Solusi Integrasi (2003-2008), dan Department Head-Human Resources Perseroan (2008-2021). Saat ini menjabat sebagai Assitant Vice President - People Development Perseroan (sejak 2022).

Indonesian Citizen, 47 years old, domiciled in Tangerang. Serves as a Member of the Remuneration and Nomination Committee based on the Decree of the Board of Commissioners No. SK-002/BOC-CS/II/2021 dated February 1st, 2021. The office term follows the Board of Commissioners office term as stipulated in the Articles of Association. Universitas Gunadarma alumni, majoring in Information Management, graduated in 1996.

Started working as an Application Specialist for HRIS Software Implementation at PT Ardigraha Infolestari (1996-2000) and PT Mutipolar Corporation (2000-2003), and as a Business Consultant/Advisor for Oracle HRIS Implementation in several industries under PT Sigma Solusi Integrasi (2003-2008), and Department Head-Human Resources of the Company (2008-2021). Currently serves as the Assistant Vice President - People Development at the Company (since 2022).



Profil Komite Pemantau Risiko Profile of Risk Oversight Committees

Frans LamuryKetuaChairman



Appointed based on the Decree of the Board of Commissioners No. SK-003/BOC-CS/VIII/2021 dated August 2nd, 2021. The office term follows the Board of Commissioners office term as stipulated in the Articles of Association.


Warga Negara Indonesia, 36 tahun, berdomisili di Tangerang. Menjabat sebagai Anggota Komite Pemantau Risiko berdasarkan Surat Keputusan Dewan Komisaris No. SK-003/BOC-CS/VIII/2021 tanggal 2 Agustus 2021. Periode jabatan mengikuti masa kerja Dewan Komisaris yang ditetapkan dalam Anggaran Dasar. Meraih gelar Sarjana Teknik di bidang Teknik Industri dari Universitas Pelita Harapan pada 2007 serta gelar Magister Manajemen dari Universitas Pelita Harapan pada 2010.

Sebelumnya, pernah menjabat sebagai Senior Technical Assistant PT Lippo Cikarang Tbk (2007-2009), Assistant Finance Manager PT CSM Corporatama (Indomobil Group) (2009-2011), dan Risk Management Head Perseroan (2011-2015). Saat ini menjabat sebagai Digital Development Head Perseroan (sejak 2016).

Indonesian Citizen, 36 years old, domiciled in Tangerang. Serves as a Member of the Risk Oversight Committee based on the Decree of the Board of Commissioners No. SK-003/BOC-CS/VIII/2021 dated August 2nd, 2021. The office term follows the Board of Commissioners office term as stipulated in the Articles of Association. Obtained his Bachelor of Engineering in Industrial Engineering degree from Universitas Pelita Harapan in 2007 as well as Master of Management degree from Universitas Pelita Harapan in 2010.

Previously served as Senior Technical Assistant of PT Lippo Cikarang Tbk (2007-2009), Assistant Finance Manager of PT CSM Corporatama (Indomobil Group) (2009-2011), and Risk Management Head of the Company (2011-2015). Concurrently serves as Digital Development Head of the Company (since 2016).

Warga Negara Indonesia, 47 tahun, berdomisili di Jakarta. Menjabat sebagai Anggota Komite Pemantau Risiko berdasarkan Surat Keputusan Dewan Komisaris No. SK-003/BOC-CS/VIII/2021 tanggal 2 Agustus 2021. Periode jabatan mengikuti masa kerja Dewan Komisaris yang ditetapkan dalam Anggaran Dasar. Meraih gelar Sarjana Sosial Ekonomi Pertanian dari Universitas Pattimura pada 1998 dan gelar Master Manajemen dari Universitas Gunadarma pada 2014.

Sebelumnya, pernah menjabat sebagai Client Service Officer Perseroan (2001-2003), Account Officer Perseroan (2003-2005), Branch Relationship Head Perseroan (2005-2006), Branch Manager PT LIG Insurance (2006-2008), Branch Manager Cabang Gatot Subroto Perseroan (2008-2011), Marketing Office Manager Cabang Cikarang Perseroan (2011-2012), Branch Manager Cabang Cikarang Perseroan (2012-2014), Branch Manager Cabang Karawaci Perseroan (2014-2019). Saat ini menjabat sebagai Department Head - Corporate Relation 2 Perseroan (sejak 2019).

Indonesian Citizen, 47 years old, domiciled in Jakarta. Member of the Risk Oversight Committee based on the Decree of the Board of Commissioners No. SK-003/BOC-CS/VIII/2021 dated August 2nd, 2021. The office term follows the Board of Commissioners office term as stipulated in the Articles of Association. Obtained her Bachelor’s degree in Agricultural Socioeconomics from Universitas Pattimura in 1998 and a Master’s degree in Management from Universitas Gunadarma in 2014.

Previously, she served in the Company as a Client Service Officer (2001-2003), an Account Officer (2003-2005), a Branch Relationship Head (2005-2006), a Branch Manager of PT LIG Insurance (2006-2008), a Branch Manager of Gatot Subroto Branch (2008-2011), the Marketing Office Manager at Cikarang Branch (2011-2012), the Branch Manager at Cikarang Branch (2012-2014), the Branch Manager at Karawaci Branch (2014-2019). Currently serves as the Department Head - Corporate Relations 2 (since 2019).

Emma Paulina BalubunAnggotaMember

Charles HanafieAnggotaMember


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Satini Kartika SariAnggotaMember

Profil Komite Kebijakan Tata Kelola Perusahaan

Profile of Good Corporate Governance Committee

Ali ChendraKetuaChairman


Diangkat berdasarkan Surat Keputusan Dewan Komisaris No. SK-001/BOC-CS/II/2021 tanggal 1 Februari 2021. Periode jabatan mengikuti masa kerja Dewan Komisaris yang ditetapkan dalam Anggaran Dasar.



Jamilah Mawira SungkarAnggotaMember





Warga Negara Indonesia, 50 tahun, berdomisili di Tangerang. Menjabat sebagai Anggota Komite Kebijakan Tata Kelola Perusahaan berdasarkan Surat Keputusan Dewan Komisaris No. SK-001/BOC-CS/II/2021 tanggal 1 Februari 2021. Periode jabatan mengikuti masa kerja Dewan Komisaris yang ditetapkan dalam Anggaran Dasar. Meraih gelar Sarjana Hukum dari Fakultas Hukum Universitas 17 Agustus 1945, Jakarta, pada 1995.

Sebelumnya, pernah menjabat sebagai Asisten Pengacara Lawfirm Ibrani SH & Partners (1995), Settlement Staff PT Lippo Bank Tbk – Security Services Division (Agustus 1996-Maret 1997), Legal & Corporate Secretary Officer PT Asuransi Lippo Life Tbk (Maret 1997-Juli 2003), dan Department Head Legal Perseroan (Agustus 2003-2020).

Saat ini, menjabat sebagai Corporate Secretary Perseroan (sejak Agustus 2003).

Indonesian Citizen, 50 years old, domiciled in Tangerang. Serves as a Member of the Good Corporate Governance Committee based on the Decree of the Board of Commissioners No. SK-001/BOC-CS/II/2021 dated February 1st, 2021. The office term follows the Board of Commissioners office term as stipulated in the Articles of Association. Obtained her Bachelor of Law degree from the Faculty of Law, Universitas August 17th, 1945, Jakarta, in 1995.

Previously served as Assistant Lawyer at Lawfirm Ibrani SH & Partners (1995), Settlement Staff of PT Lippo Bank Tbk – Security Services Division (August 1996- March 1997), Legal & Corporate Secretary Officer of PT Asuransi Lippo Life Tbk (March 1997-July 2003), and Department Head Legal of the Company (August 2003-2020).

Concurrently, serves as Corporate Secretary of the Company (since August 2003).



Profil Komite di Bawah DireksiProfile of Committees Under the Board of Directors

Totok SugihartoKetuaChairman


Diangkat berdasarkan Surat Keputusan Direksi No. 164/DIR-CS/VIII/2021 tanggal 2 Agustus 2021. Periode jabatan mengikuti masa kerja Direksi yang ditetapkan dalam Anggaran Dasar.

Appointed based on the Decree of the Board of Directors No. 164/DIR-CS/VIII/2021 dated August 2nd, 2021. The office term follows the Board of Directors office term as stipulated in the Articles of Association.

Profil lengkap dapat dilihat pada bagian Profil Direksi dalam Laporan Tahunan ini.Complete profile can be found in the Board of Directors’ Profile section in this Annual Report.

Profil Komite Investasi Profile of Investment Committees

Warga Negara Indonesia, 48 tahun, berdomisili di Tangerang. Menjabat sebagai Anggota Komite Investasi berdasarkan Surat Keputusan Direksi No. 164/DIR-CS/VIII/2021 tanggal 2 Agustus 2021. Periode jabatan mengikuti masa kerja Direksi yang ditetapkan dalam Anggaran Dasar. Meraih gelar Sarjana Jurusan Statistika di Institut Pertanian Bogor, Bogor, pada 1997.

Sebelumnya pernah menjabat sebagai Assistant of Researcher Center International Forestry Research (CIFOR) (1997-1999), serta sebagai Underwriting & Reinsurance Staff (1999-2007), Underwriting Manager (2007-2012), General Business Unit Division Head (2012-2017), dan Vice President Broker & Branch Coordinator (2017-2019) Perseroan. Saat ini, menjabat sebagai Executive Vice President Broker & Branches Coordinator Perseroan (sejak 2019).

Indonesian Citizen, 48 years old, domiciled in Tangerang. Serves as a Member of the Investment Committee based on the Decree of the Board of Directors No. 164/DIR-CS/VIII/2021 dated August 2nd, 2021. The office term follows the Board of Directors office term as stipulated in the Articles of Association. Obtained her Bachelor of Statistics degree from Institut Pertanian Bogor, Bogor, in 1997.

Previously served as Assistant of Researcher of Center Internasional Forestry Research (CIFOR) (1997-1999), also as Underwriting & Reinsurance Staff (1999-2007), Underwriting Manager (2007-2012), General Business Unit Division Head (2012-2017), and Vice President Broker & Branch Coordinator (2017-2019) of the Company. Concurrently serves as the Executive Vice President Broker & Branches Coordinator of the Company (since 2019).

Jessy Christina HutagalungAnggotaMember


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Warga Negara Indonesia, 37 tahun, berdomisili di Tangerang. Menjabat sebagai Anggota Komite Investasi berdasarkan Surat Keputusan Direksi No. 164/DIR-CS/VIII/2021 tanggal 2 Agustus 2021. Periode jabatan mengikuti masa kerja Direksi yang ditetapkan dalam Anggaran Dasar. Meraih gelar Sarjana Ekonomi Akuntansi di Perguruan Tinggi Lepisi, Tangerang pada 2009.

Sebelumnya pernah menjabat sebagai Staff Claim Center MV PT Asuransi Central Asia (2004-2007), Internal Audit PT Alfa Retailindo Tbk (2007-2010), Control Gestion Regional Jakarta 1 PT Carrefour Indonesia (2010-2011), Senior Accounting PT Zebra Asaba Industries (2011-2014), Finance Senior Officer Perseroan (2014-2019). Saat ini, menjabat sebagai Department Head Accounting Perseroan (sejak 2019).

Indonesian Citizen, 37 years old, domiciled in Tangerang. Serves as a Member of the Investment Committee based on the Decree of the Board of Directors No. 164/DIR-CS/VIII/2021 dated August 2nd, 2021. The office term follows the Board of Directors office term as stipulated in the Articles of Association. Holds a Bachelor of Economics in Accounting from Perguruan Tinggi Lepisi in 2009.

Previously, served as MV Claim Center Staff of PT Asuransi Central Asia (2004-2007), Internal Audit of PT Alfa Retailindo Tbk (2007-2010), Jakarta Regional Control Gestion 1 of PT Carrefour Indonesia (2010-2011), Senior Accounting of PT Zebra Asaba Industries (2011-2014), Finance Senior Officer of the Company (2014-2019). Concurrently, serves as Department Head of Accounting of the Company (since 2019).

Yuita KusmawatyAnggotaMember



Timmie ManglassaAnggotaMember

Profil Komite Pengembangan Produk Profile of Product Development Committees

Gilbert Deddy NaibahoKetuaChairman


Diangkat berdasarkan Surat Keputusan Direksi No. SK-167/DIR-CS/VIII/2021 tanggal 2 Agustus 2021. Periode jabatan mengikuti masa jabatan Direksi yang ditetapkan dalam Anggaran Dasar.

Appointed based on the Decree of the Board of Directors No. SK-167/DIR-CS/VIII/2021 dated August 2nd, 2021. The office term follows the Board of Directors office term as stipulated in the Articles of Association.

Profil lengkap dapat dilihat pada bagian Profil Direksi dalam Laporan Tahunan ini.Complete profile can be found in the Board of Directors’ Profile section in this Annual Report.

Warga Negara Indonesia, 41 tahun, berdomisili di Tangerang. Menjabat sebagai Anggota Komite Pengembangan Produk berdasarkan Surat Keputusan Direksi No. SK-167/DIR-CS/VIII/2021 tanggal 2 Agustus 2021. Periode jabatan mengikuti masa jabatan Direksi yang ditetapkan dalam Anggaran Dasar. Meraih gelar Sarjana Teknik di bidang Teknik Sistem Perkapalan (Marine Engineering) dari Institut Teknologi Sepuluh Nopember, Surabaya pada 2002.

Sebelumnya, pernah bekerja sebagai Marine Adjuster di PT Dharma Nilaitama (2002-2006). Bergabung dengan Perseroan pada 2006 dengan beberapa jabatan, antara lain Claims Analyst - Non MV (2006), Claims Analyst Coordinator - Non MV (2008), Branch Marketing Head (2009), Branch Manager (2012), Commercial Line Business Unit Head (2014), Property Business Unit Head (2017), Property Engineering Business Unit - Division Head (2019) dan saat ini menjabat sebagai Vice President - Business Unit Perseroan (sejak 2021).

Indonesian Citizen, 41 years old, domiciled in Tangerang. Serves as a Member of the Product Development Committee based on the Decree of the Board of Directors No. SK-167/DIR-CS/VIII/2021 dated August 2nd, 2021. The office term follows the Board of Directors office term as stipulated in the Articles of Association. Obtained his Bachelor of Engineering in Marine Engineering from the Institut Teknologi Sepuluh November, Surabaya in 2002.

Previously worked as a Marine Adjuster at PT Dharma Nilaitama (2002-2006). Joined the Company in 2006 and subsequently held several positions, including Claims Analyst - Non MV (2006), Claims Analyst Coordinator - Non MV (2008), Branch Marketing Head (2009), Branch Manager (2012), Commercial Line Business Unit Head (2014), Property Business Unit Head (2017), Property Engineering Business Unit - Division Head (2019) and concurrently serves as Vice President - Business Unit of the Company (since 2021).


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Heppy SuryadharmaAnggotaMember

Warga Negara Indonesia, 39 tahun, berdomisili di Jakarta Barat. Menjabat sebagai Anggota Komite Pengembangan Produk berdasarkan Surat Keputusan Direksi No. SK-167/DIR-CS/VIII/2021 tanggal 2 Agustus 2021. Periode jabatan mengikuti masa jabatan Direksi yang ditetapkan dalam Anggaran Dasar. Meraih gelar Sarjana Teknik bidang Teknik Lingkungan dari Institut Teknologi Sepuluh Nopember, Surabaya, pada 2006.

Sebelumnya, pernah menjabat sebagai PNC Manager PT Asuransi FPG Indonesia (2014-2015) dan Deputy Department Head Commercial Line Business Unit Perseroan (2015-2019). Saat ini menjabat sebagai Department Head - Property and Engineering Business Unit Perseroan (sejak 2020).

Indonesian Citizen, 39 years old, domiciled in West Jakarta. Serves as Member of the Product Development Committee based on the Decree of the Board of Directors No. SK-167/DIR-CS/VIII/2021 dated August 2nd, 2021. The office term follows the Board of Directors office term as stipulated in the Articles of Association. Obtained his Bachelor of Engineering degree in Environmental Engineering from Institut Teknologi Sepuluh Nopember, Surabaya, in 2006.

Previously, served as PNC Manager of PT Asuransi FPG Indonesia (2014-2015) and Deputy Department Head Commercial Line Business Unit of the Company (2015-2019). Currently serves as Department Head - Property and Engineering Business Unit of the Company (since 2020).

Muharom FebriyantoAnggotaMember

Warga Negara Indonesia, 45 tahun, berdomisili di Tangerang. Menjabat sebagai Anggota Komite Pengembangan Produk berdasarkan Surat Keputusan Direksi No. SK-167/DIR-CS/VIII/2021 tanggal 2 Agustus 2021. Periode jabatan mengikuti masa jabatan Direksi yang ditetapkan dalam Anggaran Dasar. Meraih gelar Diploma 1 Teknik Informatika dari Bina Sarana Informatika, Bandung dan gelar Sarjana Ekonomi dari Universitas Budi Luhur, Jakarta pada 2005.

Sebelumnya, pernah menjabat sebagai Staff Underwriting Fire & Property PT Maskapai Asuransi Indonesia (1997-2002), Assistant Manager Department Motor Vehicle & Heavy Equipment PT Asuransi Wahana Tata (2002-2010), Assistant Manager Marine & Miscellaneous Perseroan (2010-2015), Marketing Head Cabang Karawaci Perseroan (2015-2016), dan Manager Broker Relationship Perseroan (2016-2017). Saat ini, menjabat sebagai Department Head - Marine dan Miscellaneus Perseroan (sejak 2018).

Indonesian Citizen, 45 years old, domiciled in Tangerang. Serves as a Member of the Product Development Committee based on the Decree of the Board of Directors No. SK-167/DIR-CS/VIII/2021 dated August 2nd, 2021. The office term follows the Board of Directors office term as stipulated in the Articles of Association. Holds a Diploma in Informatics Engineering from Bina Sarana Informatika, Bandung and a Bachelor of Economics degree from Budi Luhur University in 2005.

Previously he served as Fire & Property Underwriting Staff of PT Maskapai Asuransi Indonesia (1997-2002), Assistant Manager of the Department of Motor Vehicle and Heavy Equipment of PT Asuransi Wahana Tata (2002-2010), Assistant Manager of Marine & Miscellaneous of the Company (2010-2015), Marketing Karawaci Branch Head of the Company (2015-2016), and Manager of Relationship Broker of the Company (2016-2017). Currently, serves as Department Head - Marine and Miscellaneus of the Company (since 2018).



Warga Negara Indonesia, 48 tahun, berdomisili di Jakarta Barat. Menjabat sebagai Anggota Komite Medis berdasarkan Surat Keputusan Direksi No. SK-169/DIR-CS/VIII/2021 tanggal 2 Agustus 2021. Periode jabatan mengikuti masa kerja Direksi yang ditetapkan dalam Anggaran Dasar. Meraih gelar Profesi Dokter dari Universitas Tarumanagara pada tahun 2002.

Sebelumnya, pernah berpraktik dokter di beberapa klinik swasta (2002-2004), menjabat sebagai Claim Departement Head Perseroan (2002-2004), PTT for Medical Doctor Profession - RSAD Salak (Denkesyah Tk.III), Bogor (2004-2007), TPA & Claim Departement Head MAA Life Assurance (2007-2008), Senior Medical Advisor Fortune Star Indonesia (2008-2009), Corporate Relation Head Perseroan (2009-2020). Saat ini, beliau berpraktik dokter di Green Ville Real Estate (sejak 2007) dan menjabat sebagai Vice President Corporate Relation Perseroan (sejak 2021).

Indonesian Citizen, 48 years old, domiciled in West Jakarta. Serves as Member of the Medical Committee based on the Decree of the Board of Directors No. SK-169/DIR-CS/VIII/2021 dated August 2nd, 2021. The office term follows the Board of Directors office term as stipulated in the Articles of Association. Obtained an M.D. Profession degree from Universitas Tarumanagara in 2002.

Previously, he practiced medicine in several private clinics (2002-2004), served as the Company’s Head of Claim Department (2002-2004), PTT for Medical Doctor Profession - RSAD Salak (Denkesyah Tk.III), Bogor (2004-2007), Head of TPA & Claim Department at MAA Life Assurance (2007-2008), a Senior Medical Advisor at Fortune Star Indonesia (2008-2009), the Company’s Head of Corporate Relations (2009-2020). Currently, he practices medicine at Green Ville Real Estate (since 2007) and serves as the Vice President of Corporate Relations (since 2021).

dr. Rudy TjahjadiAnggotaMember

dr. JessicaKetuaChairman

Profil Komite Medis Profile of Medical Committee

Warga Negara Indonesia, 27 tahun, berdomisili di Jakarta Barat. Menjabat sebagai Ketua Komite Medis berdasarkan Surat Keputusan Direksi No. SK-169/DIR-CS/VIII/2021 tanggal 2 Agustus 2021. Periode jabatan mengikuti masa kerja Direksi yang ditetapkan dalam Anggaran Dasar. Meraih gelar Profesi Dokter dari Universitas Gadjah Mada (Preklinik 2013-2017, Koas 2017-2019).

Sebelumnya, pernah menjabat sebagai Research Assistant Pusat Kajian Kesehatan Anak Fakultas Kedokteran, Kesehatan Masyarakat dan Keperawatan (FKKMK) Universitas Gadjah Mada (2019), Private Tutor Premedt Medical Course (2019-2020), Dokter Internship RSUD Kota Yogyakarta, Puskesmas Jetis Yogyakarta (2019-2020). Saat ini menjabat sebagai Private Lecturer MANTAP Medical Course (sejak 2020) dan Risk Engineering Senior Officer Perseroan (sejak 2021).

Indonesian Citizen, 27 years old, domiciled in West Jakarta. Serves as Chairman of the Medical Committee based on the Decree of the Board of Directors No. SK-169/DIR-CS/VIII/2021 dated August 2nd, 2021. The office term follows the Board of Directors office term as stipulated in the Articles of Association. Obtained a M.D. Profession degree from Universitas Gadjah Mada (Preclinic 2013-2017, Koas 2017-2019).

Previously, he served as a Research Assistant at the Center for Child Health Studies, Faculty of Medicine, Public Health and Nursing (FKKMK) Universitas Gadjah Mada (2019), a Private Tutor Premed Medical Course (2019-2020), an Internship Practitioner at the City Hospital of Yogyakarta, Jetis Public Health Center Yogyakarta (2019-2020). Currently serves as a Private Lecturer for MANTAP Medical Course (since 2020) and a Risk Engineering Senior Officer of the Company (since 2021).


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dr. Stanley Adi SaputraAnggotaMember

Warga Negara Indonesia, 38 tahun, berdomisili di Tangerang. Menjabat sebagai Anggota Komite Medis berdasarkan Surat Keputusan Direksi No. SK-169/DIR-CS/VIII/2021 tanggal 2 Agustus 2021. Periode jabatan mengikuti masa kerja Direksi yang ditetapkan dalam Anggaran Dasar. Meraih gelar Dokter Umum dari Universitas Kristen Krida Wacana (UKRIDA) pada tahun 2009 dan Pediatric Residency Training dari Pasay City General Hospital pada tahun 2016.

Sebelumnya, pernah menjabat sebagai Dokter Medical Check Up Rumah Sakit Omni International Pulo Mas, Jakarta (2009-2010); Dokter Umum Klinik Chandra Kemala, Sunter (2009-2010); Dokter Umum Klinik La Gracia, Serpong (2010-2011); Dokter Anak/Pediatric Residency Pasay City General Hospital, Philippines (2014-2016). Saat ini menjabat sebagai Corporate Relation Senior Officer Perseroan (sejak 2019).

Indonesian Citizen, 38 years old, domiciled in Tangerang. Serves as Member of the Medical Committee based on the Decree of the Board of Directors No. SK-169/DIR-CS/VIII/2021 dated August 2nd, 2021. The office term follows the Board of Directors office term as stipulated in the Articles of Association. Obtained a General Practitioner degree from Universitas Kristen Krida Wacana (UKRIDA) in 2009 and Pediatric Residency Training from Pasay City General Hospital in 2016.

Previously, he served as a Medical Check Up Practitioner at Omni International Hospital, Pulo Mas, Jakarta (2009-2010); General Practitioner at Chandra Kemala Clinic, Sunter (2009-2010); General Practitioner at La Gracia Clinic, Serpong (2010-2011); Pediatrician/Pediatric Residency at Pasay City General Hospital, Philippines (2014-2016). Currently serves as a Corporate Relations Senior Officer (since 2019).

Warga Negara Indonesia, 36 tahun, berdomisili di Tangerang. Menjabat sebagai Anggota Komite Medis berdasarkan Surat Keputusan Direksi No. SK-169/DIR-CS/VIII/2021 tanggal 2 Agustus 2021. Periode jabatan mengikuti masa kerja Direksi yang ditetapkan dalam Anggaran Dasar. Meraih gelar Sarjana Kedokteran dari Universitas Kristen Krida Wacana (UKRIDA) pada tahun 2009.

Sebelumnya, pernah menjabat sebagai Dokter PTT Pusat (2011-2012), Dokter Umum Klinik Khadimul Insan (2012- 2015), Dokter Umum Klinik CSR Wahana (2012-2016), Dokter Umum Medipro Clinic (2014-2015), Dokter Umum Inhouse Clinic PT KMK Global Sport (2015-2016), dan Claim Analyst Perseroan (2016-2021). Saat ini menjabat sebagai Department Head - Claim Health Perseroan (sejak 2021) dan Anggota Komite Anti Fraud Perseroan (sejak 2021).

Indonesian Citizen, 36 years old, domiciled in Tangerang. Serves as Member of the Medical Committee based on the Decree of the Board of Directors No. SK-169/DIR-CS/VIII/2021 dated August 2nd, 2021. The office term follows the Board of Directors office term as stipulated in the Articles of Association. Obtained a Bachelor of Medicine degree from Universitas Kristen Krida Wacana (UKRIDA) in 2009.

Previously, served as Central PTT Practitioner (2011-2012), General Practitioner at Khadimul Insan Clinic (2012-2015), General Practitioner at CSR Wahana Clinic (2012-2016), General Practitioner at Medipro Clinic (2014-2015), General Practitioner at Inhouse Clinic of PT KMK Global Sport (2015-2016), and the Company’s Claim Analyst (2016-2021). Currently serves as the Department Head - Claim Health (since 2021) and Member of the Anti-Fraud Committee (since 2021).

dr. Doddy Eka PratamaAnggotaMember



Warga Negara Indonesia, 25 tahun, berdomisili di Tangerang. Menjabat sebagai Anggota Komite Medis berdasarkan Surat Keputusan Direksi No. SK-169/DIR-CS/VIII/2021 tanggal 2 Agustus 2021. Periode jabatan mengikuti masa kerja Direksi yang ditetapkan dalam Anggaran Dasar. Meraih gelar Sarjana Kedokteran dari Universitas Trisakti pada tahun 2019.

Sebelumnya, pernah menjabat sebagai Dokter di Rumah Sakit Umum Daerah Gambiran Kediri (2020) serta di Puskesmas Campurejo dan Puskesmas Mrican, Kediri (2021). Saat ini, beliau menjabat sebagai Senior Claim Health Analyst Perseroan (sejak 2021).

Warga Negara Indonesia, 26 tahun, berdomisili di Depok. Menjabat sebagai Anggota Komite Medis berdasarkan Surat Keputusan Direksi No. SK-169/DIR-CS/VIII/2021 tanggal 2 Agustus 2021. Periode jabatan mengikuti masa kerja Direksi yang ditetapkan dalam Anggaran Dasar. Meraih gelar Sarjana Kedokteran dari Universitas Padjajaran Bandung pada tahun 2017.

Sebelumnya, pernah bekerja di PKM Kp. Sawah (2018), Rumah Sakit Umum Tangerang Selatan (2018-2019). Saat ini, beliau bekerja sebagai Dokter di Klinik Kimia Farma Cisauk (sejak 2009) dan Claim Health Analyst Perseroan (sejak 2019).

Indonesian Citizen, 25 years old, domiciled in Tangerang. Serves as Member of the Medical Committee based on the Decree of the Board of Directors No. SK-169/DIR-CS/VIII/2021 dated August 2nd, 2021. The office term follows the Board of Directors office term as stipulated in the Articles of Association. Obtained a Bachelor of Medicine degree from Universitas Trisakti in 2019.

Previously, served as a General Practitioner at the Regional General Hospital, Gambiran, Kediri (2020) as well as at Public Health Center in Campurejo and Mrican, Kediri (2021). Currently, serves as the Senior Claim Health Analyst (since 2021).

Indonesian Citizen, 26 years old, domiciled in Depok. Serves as Member of the Medical Committee based on the Decree of the Board of Directors No. SK-169/DIR-CS/VIII/2021 dated August 2nd, 2021. The office term follows the Board of Directors office term as stipulated in the Articles of Association. Obtained a Bachelor of Medicine degree from Universitas Padjadjaran, Bandung in 2017.

Previously, served at Public Health Center at Kp. Sawah (2018), General Hospital, South Tangerang (2018-2019). Currently, serves as a General Practitioner at Kimia Farma Clinic at Cisauk (since 2009) and the Claim Health Analyst (since 2019).

dr. BrentAnggotaMember

dr. Fadhilah Ratih AyuAnggotaMember


75

Profil Komite APU PPT Profile of AML-CFT Committees

Warga Negara Indonesia, 33 tahun, berdomisili di Jakarta Utara. Menjabat sebagai Ketua Komite APU PPT berdasarkan Surat Keputusan Direksi No. SK-163/DIR-CS/VIII/2021 tanggal 2 Agustus 2021. Periode jabatan mengikuti masa kerja Direksi yang ditetapkan dalam Anggaran Dasar. Meraih gelar Sarjana Hukum dari Universitas Diponegoro pada tahun 2011.

Sebelumnya, pernah menjabat sebagai Legal Corporate PT Bank Mega Tbk (2011-2017), Underwriter PT Asuransi Astra Buana (2017-2018), Legal Senior Officer Perseroan (2018-2020). Saat ini menjabat sebagai Department Head - Legal Perseroan (sejak 2021).

Indonesian Citizen, 33 years old, domiciled in North Jakarta. Serves as the Chairman of the AML-CFT Committee based on the Decree of the Board of Directors No. SK-163/DIR-CS/VIII/2021 dated August 2nd, 2021. The office term follows the Board of Directors office term as stipulated in the Articles of Association. Obtained a Bachelor of Law degree from Universitas Diponegoro in 2011.

Previously, served as Legal Corporate of PT Bank Mega Tbk (2011-2017), Underwriter of PT Asuransi Astra Buana (2017-2018), Legal Senior Officer of the Company (2018-2020). Currently serving as Department Head - Legal of the Company (since 2021).

Ivo Santri LubisKetuaChairman

Warga Negara Indonesia, 39 tahun, berdomisili di Tangerang. Menjabat sebagai Anggota Komite APU PPT berdasarkan Surat Keputusan Direksi No. SK-163/DIR-CS/VIII/2021 tanggal 2 Agustus 2021. Periode jabatan mengikuti masa kerja Direksi yang ditetapkan dalam Anggaran Dasar. Meraih gelar Sarjana Matematika dari Universitas Padjajaran Bandung pada tahun 2006.

Sebelumnya, pernah menjabat sebagai Branch Development Senior Perseroan (2007-2019) dan Risk Engineer Perseroan (2019-2020). Saat ini menjabat sebagai Deputy Department Head - Risk Engineering Perseroan (sejak 2020).

Indonesian Citizen, 39 years old, domiciled in Tangerang. Serves as Member of the AML-CFT Committee based on the Decree of the Board of Directors No. SK-163/DIR-CS/VIII/2021 dated August 2nd, 2021. The office term follows the Board of Directors office term as stipulated in the Articles of Association. Obtained a Bachelor’s degree in Mathematics from Universitas Padjadjaran, Bandung in 2006.

Previously, served as Branch Development Senior of the Company (2007-2019) and Risk Engineer of the Company (2019-2020). Currently serving as Deputy Department Head - Risk Engineering of the Company (since 2020).Pondi Pratama

AnggotaMember



Warga Negara Indonesia, 32 tahun, berdomisili di Tangerang. Menjabat sebagai Anggota Komite APU PPT berdasarkan Surat Keputusan Direksi No. SK-163/DIR-CS/VIII/2021 tanggal 2 Agustus 2021. Periode jabatan mengikuti masa kerja Direksi yang ditetapkan dalam Anggaran Dasar. Meraih gelar Sarjana Perikanan dari Institut Pertanian Bogor pada tahun 2012.

Sebelumnya, pernah menjabat sebagai Quality Assurance Officer Perseroan (2012-2014) dan Quality Assurance Senior Officer Perseroan (2014-2020). Saat ini menjabat sebagai Deputy Department Head-Corporate Secretary Perseroan (sejak 2021).

Indonesian Citizen, 32 years old, domiciled in Tangerang. Serves as Member of the AML-CFT Committee based on the Decree of the Board of Directors No. SK-163/DIR-CS/VIII/2021 dated August 2nd, 2021. The office term follows the Board of Directors office term as stipulated in the Articles of Association. Obtained a Bachelor of Fisheries degree from the Bogor Agricultural Institute in 2012.

Previously, served as Quality Assurance Officer of the Company (2012-2014) and Quality Assurance Senior Officer of the Company (2014-2020). Currently serving as Deputy Department Head-Corporate Secretary of the Company (since 2021).



Diangkat berdasarkan Surat Keputusan Direksi No. SK-163/DIR-CS/VIII/2021 tanggal 2 Agustus 2021. Periode jabatan mengikuti masa kerja Direksi yang ditetapkan dalam Anggaran Dasar.


Profil lengkap dapat dilihat pada uraian Komite Kebijakan Tata Kelola Perusahaan dalam Laporan Tahunan ini.A complete profile can be found in the description of the Good Corporate Governance Committee in this Annual Report.

Christine Pretty BallerenaAnggotaMember


77

Profil Komite Anti Fraud Profile of Anti-Fraud Committees

Samuel HidayatKetuaChairman

Susanti SalimAnggotaMember

dr. Doddy Eka PratamaAnggotaMember




Profil lengkap dapat dilihat pada bagian Profil Kepala Unit Audit Internal dalam Laporan Tahunan ini.A complete profile can be found in the Head of the Internal Audit Unit section in this Annual Report.




Profil lengkap dapat dilihat pada bagian Profil Komite Remunerasi dan Nominasi dalam Laporan Tahunan ini.A complete profile can be found in the Remuneration and Nomination Committee Profile section in this Annual Report.




Profil lengkap dapat dilihat pada bagian Profil Komite Medis dalam Laporan Tahunan ini.A complete profile can be found in the Profile of the Medical Committee section in this Annual Report.





Diangkat berdasarkan Surat Keputusan Direksi No. SK-174/DIR-CS/X/2021 tanggal 1 Oktober 2021. Periode jabatan ini mengikuti masa jabatan Direksi yang ditetapkan dalam Anggaran Dasar.

Appointed based on the Decree of the Board of Directors No. SK-174/DIR-CS/X/2021 dated October 1st, 2021. The office term follows the Board of Directors office term as stipulated in the Articles of Association.

Profil lengkap dapat dilihat pada bagian Profil Direksi dalam Laporan Tahunan ini.A complete profile can be found in the Board of Directors Profile in this Annual Report.

Profil Komite Penanganan Pengaduan Konsumen

Profile of Consumer Complaint Handling Committees

Warga Negara Indonesia, 34 tahun, berdomisili di Tangerang. Menjabat sebagai Anggota Komite Penanganan Pengaduan Konsumen berdasarkan Surat Keputusan Direksi No. SK-174/DIR-CS/X/2021 tanggal 1 Oktober 2021. Periode jabatan ini mengikuti masa jabatan Direksi yang ditetapkan dalam Anggaran Dasar. Meraih gelar Diploma Keperawatan dari Universitas Muhammadiyah Pringsewu, Kabupaten Pringsewu pada tahun 2009.

Sebelumnya, pernah menjabat sebagai Perawat Pelaksana Puskesmas Rawat Inap Talang Padang (2009-2010) dan Perawat Pelaksana (UGD, R. Anak, R. Bedah, R. Perawatan Umum) (2009-2011). Kemudian bergabung dengan Perseroan dengan menjabat sebagai Contact Center Officer (2011), Contact Center Senior Officer (2014), Deputy Departement Head-Contact Center (2017). Saat ini menjabat sebagai Department Head - Contact Center Perseroan (sejak 2019).

Indonesian Citizen, 34 years old, domiciled in Tangerang. Serves as Member of the Consumer Complaints Handling Committee based on the Decree of the Board of Directors No. SK-174/DIR-CS/X/2021 dated October 1st, 2021. The office term follows the Board of Directors office term as stipulated in the Articles of Association. Obtained a Diploma in Nursing from Universitas Muhammadiyah of Pringsewu, Pringsewu Regency in 2009.

Previously, served as a Nurse at Inpatient Public Health Center in Talang Padang (2009-2010) and Nurse (ER, Children Room, Surgery Room, General Care Room) (2009-2011). Then joined the Company by serving as a Contact Center Officer (2011), a Contact Center Senior Officer (2014), the Deputy Department Head-Contact Center (2017). Currently serves as the Department Head - Contact Center (since 2019).




Appointed based on the Decree of the Board of Directors No. SK-174/DIR-CS/X/2021 dated October 1st, 2021. The office term follows the Board of Directors office term as stipulated in the Articles of Association.

Profil lengkap dapat dilihat pada bagian Profil Komite Kebijakan Tata Kelola Perusahaan dalam Laporan Tahunan ini.A complete profile can be found in the Good Corporate Governance Committee’s Profile in this Annual Report.

Dedi Susilo AnggotaMember


79

Warga Negara Indonesia, 29 tahun, berdomisili di Tangerang. Menjabat sebagai Anggota Komite Manajemen Risiko berdasarkan Surat Keputusan Direksi No. SK-168/DIR-CS/VIII/2021 tanggal 2 Agustus 2021. Periode jabatan ini mengikuti masa kerja Direksi yang ditetapkan dalam Anggaran Dasar. Meraih gelar Sarjana Teknik di bidang Teknologi Bioproses (Departemen Teknik Kimia) dari Universitas Indonesia pada 2015.

Sebelumnya adalah bagian dari Officer Development Program Perseroan (2015-2017), kemudian menangani Risk Engineering & Treaty pada Risk Management Department Perseroan (2015-2019). Saat ini menjabat sebagai Department Head Claim General Non-Motor Vehicle 2 Perseroan (sejak 2019).

Indonesian Citizen, 29 years old, domiciled in Tangerang. Serves as Member of the Risk Management Committee based on the Decree of the Board of Directors No. SK-168/DIR-CS/VIII/2021 dated August 2nd, 2021. The office term follows the Board of Directors office term as stipulated in the Articles of Association. Obtained a Bachelor of Engineering degree in the Bioprocess Technology field (Chemical Engineering Department) from Universitas Indonesia in 2015.

Previously was a part of the Officer Development Program (2015-2017), then managed Risk Engineering & Treaty in the Risk Management Department (2015-2019). Currently serves as Department Head Claim General Non-Motor Vehicle 2 of the Company (since 2019).


Totok SugihartoAnggotaMember


Diangkat berdasarkan Surat Keputusan Direksi No. SK-168/DIR-CS/VIII/2021 tanggal 2 Agustus 2021. Periode jabatan ini mengikuti masa kerja Direksi yang ditetapkan dalam Anggaran Dasar.







Profil Komite Manajemen Risiko Profile of Risk Management Committee

Mathias Elsson AnggotaMember



Warga Negara Indonesia, 51 tahun, berdomisili di Tangerang. Menjabat sebagai Anggota Komite Manajemen Risiko berdasarkan Surat Keputusan Direksi No. SK-168/DIR-CS/VIII/2021 tanggal 2 Agustus 2021. Periode jabatan ini mengikuti masa kerja Direksi yang ditetapkan dalam Anggaran Dasar. Meraih gelar Sarjana Ekonomi Akuntansi dari Universitas Tarumanagara pada tahun 1993.

Sebelumnya, pernah menjabat sebagai Auditor Akuntan Publik Hans Tuanakotta & Mustofa member of Delloite Touche Tohmatsu International (1993-2001), Accounting Department PT Asuransi Eka Lloyd Jaya Tbk (2001-2002), Accounting Head Perseroan (2002-2014), dan Senior Manager Finance & Accounting Perseroan (2016-2020). Saat ini menjabat sebagai Vice President - Finance and Accounting Perseroan (sejak 2021).

Indonesian Citizen, 51 years old, domiciled in Tangerang. Serves as Member of the Risk Management Committee based on the Decree of the Board of Directors No. SK-168/DIR-CS/VIII/2021 dated August 2nd, 2021. The office term follows the Board of Directors office term as stipulated in the Articles of Association. Obtained a Bachelor of Economic degree majoring in Accounting from Universitas Tarumanagara in 1993.

Previously, worked as an Auditor at Hans Tuanakotta & Mustofa Public Accounting Firm, a member of Delloite Touche Tohmatsu International (1993-2001), served in the Accounting Department at PT Asuransi Eka Lloyd Jaya Tbk (2001-2002), and in the Company as the Accounting Head (2002-2014) and Senior Manager Finance & Accounting (2016-2020). Currently serves as Vice President - Finance and Accounting of the Company (since 2021).

Viyanty AnggotaMember

Warga Negara Indonesia, 35 tahun, berdomisili di Tangerang. Menjabat sebagai Anggota Komite Manajemen Risiko berdasarkan Surat Keputusan Direksi No. SK-168/DIR-CS/VIII/2021 tanggal 2 Agustus 2021. Periode jabatan ini mengikuti masa kerja Direksi yang ditetapkan dalam Anggaran Dasar. Meraih gelar Sarjana Matematika dari Universitas Sumatera Utara pada tahun 2009.

Sebelumnya, selama di Perseroan pernah menjabat sebagai Risk Management Officer (2010-2011), Technical Administration Officer (2012), Business Unit Officer (2013-2016), dan Assistant Manager-Commercial Line Business Unit (2017-2018). Saat ini menjabat sebagai Department Head - Claim General Motor Vehicle Perseroan (sejak 2019).

Indonesian Citizen, 35 years old, domiciled in Tangerang. Serves as Member of the Risk Management Committee based on the Decree of the Board of Directors No. SK-168/DIR-CS/VIII/2021 dated August 2nd, 2021. The office term follows the Board of Directors office term as stipulated in the Articles of Association. Obtained a Bachelor’s degree in Mathematics from Universitas Sumatera Utara in 2009.

Previously, has served as a Risk Management Officer (2010-2011), Technical Administration Officer (2012), Business Unit Officer (2013-2016), and Assistant Manager-Commercial Line Business Unit (2017-2018) in the Company. Currently serves as the Company’s Department Head - Claim General Motor Vehicle (since 2019).

Oencani Damanik AnggotaMember


81

Warga Negara Indonesia, 54 tahun, berdomisili di Tangerang. Menjabat sebagai Anggota Komite Pengarah Teknologi Informasi berdasarkan Surat Keputusan Direksi No. SK-166/DIR-CS/VIII/2021 tanggal 2 Agustus 2021. Periode jabatan ini mengikuti masa kerja Direksi yang ditetapkan dalam Anggaran Dasar. Meraih gelar Sarjana Teknik Informatika dari Universitas Budi Luhur pada tahun 1993.

Beliau telah bergabung dengan Perseroan sejak tahun 1997 di bagian Departemen Information Technology. Saat ini menjabat sebagai Vice President - Information System and Technology Perseroan (sejak 2021).

Indonesian Citizen, 54 years old, domiciled in Tangerang. Serves as Member of the Information Technology Steering Committee Committee based on the Decree of the Board of Directors No. SK-166/DIR-CS/VIII/2021 dated August 2nd, 2021. The office term follows the Board of Directors office term as stipulated in the Articles of Association. Obtained a Bachelor of Information Engineering degree from Universitas Budi Luhur in 1993.

He has joined the Company since 1997 in the Information Technology Department. Currently serves as the Vice President – Information System and Technology of the Company (since 2021).

Totok SugihartoKetuaChairman

Pondi PratamaAnggotaMember








Profil lengkap dapat dilihat pada bagian Profil Komite APU PPT dalam Laporan Tahunan ini.A complete profile can be found in the Profile of the AML-CFT Committee in this Annual Report.

Profil Komite Pengarah Teknologi Informasi

Profile of Information Technology Steering Committee

Hamzah Madhya AnggotaMember



Warga Negara Indonesia, 45 tahun, berdomisili di Tangerang. Menjabat sebagai Anggota Komite Pengarah Teknologi Informasi berdasarkan Surat Keputusan Direksi No. SK-166/DIR-CS/VIII/2021 tanggal 2 Agustus 2021. Periode jabatan ini mengikuti masa kerja Direksi yang ditetapkan dalam Anggaran Dasar. Meraih gelar Sarjana Teknik Informatika dari Sekolah Tinggi Informatika dan Komputer Indonesia, Malang pada tahun 1999.

Beliau telah bergabung dengan Perseroan sejak tahun 2001 di bagian Departemen Information Technology. Saat ini menjabat sebagai Department Head - Digital Business Application Perseroan (sejak 2017).

Indonesian Citizen, 45 years old, domiciled in Tangerang. Serves as Member of the Information Technology Steering Committee based on the Decree of the Board of Directors No. SK-166/DIR-CS/VIII/2021 dated August 2nd, 2021. The office term follows the Board of Directors office term as stipulated in the Articles of Association. Obtained a Bachelor of Informatics Engineering degree from Sekolah Tinggi Informatika dan Komputer Indonesia, Malang in 1999.

He has joined the Company since 2001 in the Information Technology Department. Currently serves as the Department Head - Digital Business Application of the Company (since 2017).

Yohanes Hari Purnomo AnggotaMember


83

Profil Kepala Unit Audit InternalProfile of Head of the Internal Audit Unit

Warga Negara Indonesia, 42 tahun, berdomisili di Tangerang. Menjabat sebagai Kepala Unit Audit Internal Sejak 2017 berdasarkan Surat Keputusan Pengangkatan No. 212/LI-HR/I/2017. Meraih gelar Sarjana Teknik Mesin dari Universitas Tarumanagara pada 2002 dan Master of Business Administration dari University of Western Australia pada 2005.

Sebelumnya, pernah menjabat sebagai Management Development Program (2005-2006), Deputy Head Claim MBU (2006-2008), dan Section Head U/W MBU di PT Asuransi Sinarmas (2008-2011); serta Customer Care Head (2011-2013), Technical Admin Head (2013-2014), Operation Head - Jakarta (2014-2015), dan Kepala Departemen General CP (2015-2017) Perseroan. Saat ini juga menjabat sebagai Department Head Internal Audit Perseroan (sejak 2017) dan Ketua Komite Anti Fraud Perseroan (sejak 2019).

Indonesian Citizen, 42 years old, domiciled in Tangerang. Serves as the Head of Internal Audit Unit since 2017 based on a Appointment Decree Letter No. 212/LI-HR/I/2017. Obtained his Bachelor of Mechanical Engineering from Tarumanagara University in 2002 and Master of Business Administration degree from University of Western Australia in 2005.

Previously served as Management Development Program (2005-2006), Claim MBU Deputy Head (2006-2008), and U/W MBU Section Head at PT Asuransi Sinarmas (2008-2011); as well as Customer Care Head (2011-2013), Technical Admin Head (2013-2014), Operation Head - Jakarta (2014-2015), and General CP Department Head (2015-2017) at the Company. Currently also serves as Department Head Internal Audit of the Company (since 2017) and the Chairman of the Anti-Fraud Committee of the Company (since 2019).

Profil Sekretaris PerusahaanProfile of Corporate Secretary

Satini Kartika SariSekretaris PerusahaanCorporate Secretary


Sejak 2003 berdasarkan Surat Penunjukan No. 049/HRD/LGI/VII/2003 tanggal 31 Juli 2003.Since 2003 based on the Letter of Appointment No. 049/HRD/LGI/VII/2003 dated July 31st, 2003.

Profil lengkap dapat dilihat pada uraian Komite Kebijakan Tata Kelola Perusahaan dalam Laporan Tahunan ini.A complete profile can be found in the Good Corporate Governance Committee’s Profile section of this Annual Report.

Samuel Hidayat Kepala Unit Audit InternalHead of Internal Audit Unit



Harry Poerwanto

Asisstant Vice President - East Area

Irsan Rivani

Vice President - Jabodetabek AreaTimmie Manglassa

Vice President - Business Unit

Jessy Christina Sribuhayati

Executive Vice President - Brokers and Branch Coordinator

Evan P. Hutagalung

Vice President - Financial Institution

Hamzah Madhya

Vice President - Information System and Technology

Personel KunciKey Personnel

VICE PRESIDENT

Wisnu Erlangga

Assistant Vice President - Account Development

dr. Rudy Tjahjadi

Vice President - Corporate Relation

Viyanty

Vice President - Finance and Accounting

Susanti Halim

Assistant Vice President - People Development

Setiyo Andi Murpiyanto

Vice President - Claim

Erik Aribowo

Assistant Vice President - Brokers


85

Chaniago

Department Head – Information Security Management System

Dedi Susilo

Department Head - Contact Center

Mathias Elsson

Department Head - Claim General Non-Motor

Vehicle 2

Yohanes Hari Purnomo

Department Head - Digital Business Application

Putut Haryo Pangasto

Department Head - General Central Processing

Ladyawati

Department Head - Health Central Processing

dr. Doddy Eka Pratama

Department Head - Claim Health

Indra Dharmajaya

Deputy Department Head – Infrastructure

Oencani Damanik

Department Head - Claim General Motor Vehicle

Lamtiar M.G. Tambunan

Department Head - Actuary and Health Underwriting

Pondi Pratama

Deputy Department Head - Risk Engineering

Shandy Maulana

Department Head - Claim General Non-Motor Vehicle 1

INFORMATION TECHNOLOGY

OPERATION



Christine Prety Ballerena

Deputy Department Head- Corporate Secretary

Satini Kartika Sari

Department Head - Corporate Secretary

Anastasia

Department Head - Talent Management

Luhur Prihatiningrum

Experience Ambassador

Samuel Hidayat

Department Head - Internal Audit

Ivo Santri Lubis

Department Head - Legal

Nadia Erlikasna B. R. Pandia

Deputy Department Head - Quality Assurance

COMPLIANCE

FINANCE AND ADMINISTRATION

Yekti Setyaningsih

Department Head - General Finance

M. Primastuti Dyah Shintawati

Department Head - Health Finance

Yuita Kusmawaty

Department Head - Accounting

Resty Oktriani

Department Head - Branches Collection and

Administration

Imelda Dewijanti

Deputy Department Head - General Services


87

COMMERCIAL

Maureen Indriaty

Department Head - Agency

Wineke Winawati

Department Head - Marketing Communication

Afrilina Arifin

Department Head - Account Development 1

Charles Hanafie

Department Head - Digital Development

Muharom Febriyanto

Department Head - Marine and Miscellaneous Business Unit

Denny Kusuma Wardhana

Department Head - Account Development 2

Leviano Winoto

Department Head - Financial Institution

Heppy Suryadharma

Department Head - Property and Engineering

Business Unit

Putri Citra MentariDeputy Department Head -

Retail Business Unit

Emma Paulina Balubun

Department Head - Corporate Relation 2



BRANCHES & NETWORK

Dian Puspitasari

Area Manager - Bandung, Solo, Semarang Area

Yommy Chandra

Area Manager - Sumatera Area

Yosef Sonjaya, S.IP

Branch Manager - Bandung

Dedy Cahyana

Branch Manager - Jakarta

Nur Intan Amalia

Branch Manager - CikarangAdy Putra Pratama

Representative Office Head - Makassar

Denson Pardede

Representative Office Head - Balikpapan

Arjun Hadian Giri Pamungkas

Representative Office Head - Palembang

Riki Agustian

Marketing Head - Bandung

Argyantoro Yudha P

Marketing Head - Jakarta

Serafin Estuningtyas Hesti

Marketing Head - Surabaya

Sefira Gendis Kusandaru

Marketing Head - Karawaci

Jessy Tania

Marketing Head - Medan

Selviawan Tri Widjayanto

Representative Office Head - Pekan Baru

Iwan Surya


Raihan Prasetyo


Galih Pratama

Marketing Head - East Area


89

Sumber Daya ManusiaHuman Resources

Sumber daya manusia (SDM) merupakan aset yang penting bagi LippoInsurance untuk mencapai keunggulan bisnis di tengah persaingan industri yang semakin ketat dan kompetitif, khususnya di industri asuransi. Oleh sebab itu sangat penting untuk menciptakan SDM yang kompeten dan berkualitas melalui proses seleksi, penugasan, dan pengembangan yang adil dan memberikan hak-hak normatif yang mereka miliki sesuai dengan kinerja dan kontrak kerja yang disepakati dalam rangka menghasilkan bibit-bibit karyawan yang berkualitas unggul, produktif, dan berkompetensi tinggi. Kesiapan SDM ini sangat diperlukan dalam menyikapi perubahan lingkungan eksternal yang cepat dan dinamis.

LippoInsurance memiliki karyawan yang berasal dari berbagai latar belakang yang beragam. Oleh sebab itu, LippoInsurance berkomitmen untuk menyediakan lingkungan kerja yang inklusif agar tercipta rasa aman dan nyaman dari setiap karyawan yang bekerja di lingkungan kantor Perseroan. Selain itu, LippoInsurance memastikan tidak ada diskriminasi terhadap suatu suku, ras, agama, ataupun gender dalam proses rekrutmen hingga pengembangan karier karyawan dilakukan secara adil dan transparan.

Komposisi SDM

Sampai dengan akhir tahun 2021, jumlah karyawan Perseroan sebanyak 431 orang. Jumlah tersebut menurun 15,16% dibandingkan dengan tahun 2020 sebanyak 508 orang. Informasi mengenai komposisi karyawan Perseroan dijelaskan pada tabel berikut.

Human Resources (HR) is an important asset for LippoInsurance to achieve business excellence amidst increasingly tight and competitive industry competition, particularly in the insurance industry. Therefore, it is very important to produce competent and qualified Human Resources through fair selection, assignment, and development processes and provide their normative rights in accordance with the performance and agreed work contract to produce excellent, productive and highly competent employees. This HR readiness is needed very badly in addressing a fast and dynamic external environment changes.

LippoInsurance has employees from diverse various backgrounds. Therefore, LippoInsurance is committed to providing an inclusive work environment to create a sense of security and comfort for every employee who works in the Company’s office environment. In addition, LippoInsurance ensures that there is no discrimination against any ethnicity, race, religion, or gender in the recruitment process to employee career development is carried out fairly and transparently.

HR Composition

Until the end of 2021, the Company’s employees was 431 people, a decrease by 15.16% compared to 508 people in 2020. Information regarding the composition of the Company’s employees is described in the following table.

297Wanita / Female

2020

Karyawan berdasarkan GenderEmployee based on Gender

Pria / Male

211

233Wanita / Female

2021

Pria/ Male

198



21-30 tahun / years old

311


>41 tahun / years

67

2020

Jumlah Karyawan berdasarkan UsiaTotal Employee based on Age


244


>41 tahun / years old

63

2021

168Karyawan Kontrak Contract Employees

2020

Jumlah Karyawan berdasarkan Status KepegawaianTotal Employee based on Employment Status

Karyawan TetapPermanent Employees

340

105Karyawan Kontrak Contract Employees

2021

Karyawan TetapPermanent Employees

326

86Kantor di Luar Kantor PusatOffice Outside Head Office

2020

Jumlah Karyawan berdasarkan Penempatan KerjaTotal Employee based on Work Location


422

89Kantor di Luar Kantor PusatOffice Outside Head Office

2021


342


91

Jumlah Karyawan berdasarkan Level OrganisasiTotal Employee based on Organization Level

135Senior Officer / Senior Officer

71GM-Manajer / GM-Manager

Direktur / Director

4

Officer (termasuk Menial) / Officer (including Menial)

221

2021

143Senior Officer / Senior Officer

69GM-Manajer / GM-Manager

Direktur / Director

4

Officer (termasuk Menial) / Officer (including Menial)

292

2020

372Sarjana / Bachelor

114Diploma

Magister / Post Graduate

18SMA / High School

4

2020

Jumlah Karyawan berdasarkan PendidikanTotal Employee based on Education

327Sarjana / Bachelor

83Diploma

Magister / Post Graduate

14SMA / High School

7

2021

Komposisi Pemegang SahamShareholders Composition

Pemegang SahamShareholder

2021 2020

Jumlah Saham(Lembar Saham)Number of Share

(Shares)

Nilai NominalNominal Value

(Rp)

KepemilikanOwnership

(%)


(Shares)


(Rp)


(%)

Kepemilikan Saham 5% atau Lebih dari 5% / 5% or More than 5% Share Ownership

PT Inti Anugerah Pratama 98.680.900 49.340.450.000 65,79 98.680.900 49.340.450.000 65,79

PT Star Pacific Tbk 29.697.500 14.848.750.000 19,80 29.697.500 14.848.750.000 19,80

Per 31 Desember / As of December 31th




2021 2020


(Shares)


(Rp)


(%)


(Shares)


(Rp)


(%)

Kepemilikan Saham Kurang dari 5% / Less than 5% Share Ownership

Masyarakat / Public 21.621.600 10.810.800.000 14,41 21.621.600 10.810.800.000 14,41

Total 150.000.000 75.000.000.000 100,00 150.000.000 75.000.000.000 100,00

Komposisi Kepemilikan Saham Dewan Komisaris dan Direksi Kebijakan Pengungkapan InformasiBerdasarkan Peraturan Otoritas Jasa Keuangan No. 11/POJK.04/2017 tentang Laporan Kepemilikan atau Setiap Perubahan Kepemilikan Perusahaan Terbuka, setiap anggota Dewan Komisaris dan Direksi diwajibkan untuk menyampaikan informasi kepada Perseroan mengenai kepemilikan dan setiap perubahan kepemilikannya atas saham Perseroan paling lambat 3 hari kerja setelah terjadinya transaksi. Selanjutnya, Perseroan menyampaikan laporan kepada Otoritas Jasa Keuangan atas transaksi tersebut paling lambat 10 hari sejak terjadinya transaksi.

Pengungkapan Kepemilikan SahamTerkait dengan kepemilikan saham Perseroan, seluruh anggota Dewan Komisaris dan Direksi telah menandatangani surat pernyataan yang menyatakan bahwa seluruh anggota Dewan Komisaris dan Direksi Perseroan tidak mempunyai saham pada Perseroan sebagaimana diatur dalam Pasal 27 POJK No.73/POJK.05/2016 tentang Tata Kelola Perusahaan yang Baik bagi Perusahaan Perasuransian. Dengan demikian, pada tahun 2021 seluruh anggota Dewan Komisaris dan Direksi tidak memiliki saham di Perseroan, baik secara langsung maupun tidak langsung.

Komposisi Pemegang Saham berdasarkan Kelompok


2021 2020

Jumlah Pemegang

SahamNumber of

Shareholders


(Shares)


(%)

Jumlah Pemegang

SahamNumber of

Shareholders


(Shares)


(%)

Institusi Nasional National Institution 11 133.545.200 89,03 9 133.499.000 89,00

Institusi AsingForeign Institution 11 3.374.700 2,25 9 3.334.000 2,22

Perorangan NasionalNational Individual 393 13.063.500 8,70 416 13.155.900 8,77

Perorangan Asing Foreign Individual 4 16.600 0,02 4 11.100 0,01

Total 419 150.000.000 100,00 438 150.000.000 100,00

Board of Commissioners and Board of Directors Share Ownership Composition

Information Disclosure PolicyBased on the Financial Services Authority Regulation No. 11/POJK.04/2017 concerning Report on Ownership or Any Change in Ownership of a Public Company, each member of the Board of Commissioners and Board of Directors is required to submit information to the Company regarding ownership and any change in ownership of the Company’s shares no later than 3 working days after the transaction. Furthermore, the Company submits a report to the Financial Services Authority on the transaction no later than 10 days after the transaction occurred.

Disclosure of Share Ownership Regarding the ownership of the Company’s shares, all members of the Board of Commissioners and Board of Directors have signed a Declaration stating that all members of the Board of Commissioners and Board of Directors do not own shares in the Company as stipulated in Article 27 POJK No.73/POJK.05/2016 concerning Good Corporate Governance for insurance companies. Therefore, all members of the Board of Commissioners and Board of Directors do not own direct or indirect shares in the Company in 2021.

Shareholders Composition based on Group


93

Pemegang Saham Utama dan Pengendali Main and Controlling Shareholders

Kronologi Pencatatan SahamListing of Shares Chronology

Berdasarkan Salinan Keputusan Anggota Dewan Komisioner Otoritas Jasa Keuangan No. KEP-840/NB.11/2018 tentang Hasil Penilaian Kemampuan dan Kepatutan, Pengendali Perseroan adalah PT Inti Anugerah Pratama dengan kepemilikan saham sebesar 65,79%.

UraianDescription

Jumlah Saham yangDitawarkan

(Lembar Saham)Number of Share Offered

(Shares)

HargaPenawaran

Offering Price(Rp)

Nilai NominalPar Value

(Rp)

Jumlah Saham Beredar(Lembar Saham)

Number of Issued Share(Shares)

BursaPencatatan

StockExchange

Saham PendiriFounder Shares 99.000.000 - 500 99.000.000 -

22 Juli 1997 Penawaran Umum Saham Perdana PerseroanJuly 22nd, 1997Initial Public Offering

51.000.000 2.225 500 150.000.000

Bursa EfekIndonesia

Indonesia StockExchange

Based on a Copy of the Decision of the Board of Commissioners members of the Financial Services Authority No. KEP-840/NB.11/2018 regarding the Fit and Proper Test Results, the Company Controller is PT Inti Anugerah Pratama with share ownership of 65.79%.

PT Inti Anugerah Pratama PT Star Pasific Tbk

PT Lippo General Insurance Tbk

Masyarakat (di bawah 5%) / Public (under 5%)

65,79% 19,80% 14,41%



Kronologi Pencatatan Efek LainnyaChronological Listing of Other Securities

Daftar Entitas Anak, Perusahaan Asosiasi, dan Perusahaan VenturaList of Subsidiaries, Associated Companies, and Joint Ventures

Sampai dengan akhir tahun 2021, Perseroan tidak menerbitkan efek selain saham. Dengan demikian tidak terdapat informasi mengenai nama efek, tahun penerbitan, tingkat suku bunga atau imbal hasil, tanggal jatuh tempo, nilai penawaran, dan peringkat efek.

Perseroan tidak memiliki perusahaan asosiasi dan perusahaan ventura, namun memiliki 1 Entitas Anak langsung yang dijelaskan sebagai berikut.

Until the end of 2021, the Company did not issue securities other than shares. Therefore, there is no information regarding the name of the securities, the year of issue, the interest rate or yield, the maturity date, the offering value, and the rating of the securities.

The Company does not have any associated and joint venture companies, however has 1 direct Subsidiary described as follows.

Gedung Lippo Kuningan Lt. 17 Unit EJl. HR Rasuna Said Kav. B-12 Jakarta Selatan, 12940T : (021) 2977 0877

AlamatAddress

Status Operasional Operational Status

Asuransi JiwaLife Insurance

Beroperasi In Operation

Total AsetTotal Assets

Bidang Usaha Line of Business

Persentase Kepemilikan Ownership Percentage

Rp235.602.842.185,-

99,999999%

PT Lippo Life AssuranceLippo Life


95

PeriodePeriod

Jasa yang DiberikanServices Provided

BiayaFee

AlamatAddress

NamaName

PeriodePeriod


BiayaFee

AlamatAddress

NamaName

PeriodePeriod


BiayaFee

AlamatAddress

NamaName

Lembaga dan Profesi Penunjang Pasar ModalCapital Market Supporting Institutions and Professions

2021Biro Administrasi EfekSecurities Administration Bureau

Rp37.260.000,-(termasuk PPN / including VAT)

PT Sharestar Indonesia SOPO DEL Office Tower, Tower B Lt. 18 Jl. Mega Kuningan Barat III Lot 10.1-6 Kawasan Mega KuninganJakarta Selatan

Biro Administrasi EfekSecurities Administration Bureau

Kantor Akuntan PublikPublic Accounting Firm

NotarisNotary

Bursa EfekStock Exchange

PeriodePeriod


BiayaFee

AlamatAddress

NamaName

2021Audit Laporan Keuangan Konsolidasian Perseroan / Audit of the Company Consolidated Financial Statements

Rp350.000.000,- (belum termasuk PPN / not including VAT)

PKF Indonesia - Paul Hadiwinata, Hidajat, Arsono, Retno & Rekan

UOB Plaza Lt.30 & 42Jl. MH Thamrin Lot 8-10 Jakarta Pusat, 10230

2021Pembuatan akta RUPS Tahunan dan akta-akta lain / Preparation of Deed of Annual GMS and other deeds

Rp22.780.000,-(termasuk PPN / including VAT)

Stephanie Wilamarta, SH Plaza Kelapa Gading, Blok G No. 50Jl. Boulevard Barat RayaJakarta, 14240

2021Pencatatan sahamStock listing

Rp275.000.000,- (termasuk PPN / including VAT)

Bursa Efek Indonesia Gedung Bursa Efek Indonesia TowerJl. Jend. Sudirman Kav. 52-53Jakarta Selatan, 12190



Akses Informasi dan Data PerusahaanAccess of Information and Company’s Data

Informasi mengenai Perseroan dapat diakses oleh seluruh pemangku kepentingan, melalui:Information about the Company can be accessed by all stakeholders, through:

Gedung Lippo Kuningan Lt. 27 Unit A & FJl. H.R. Rasuna Said Kav. B-12Jakarta, 12940T : (021) 525 6161F : (021) 525 7161E : [email protected] : www.lippoinsurance.com

Sekretaris PerusahaanCorporate Secretary


97

Wilayah OperasionalOperational Area

BANDUNG

BALI

SOLO

SEMARANG

JAKARTAKARAWACICIKARANG

MEDAN

PEKANBARU

BALIKPAPAN

PALEMBANG

SURABAYA



MAKASSAR


99

Alamat Kantor dan LayananOffice Address and Service

Alamat Kantor

Kantor Pusat / Head Office Kantor Operasional / Operational Office

Gedung Lippo Kuningan Lt. 27 Unit A & F Jl. HR Rasuna Said Kav. B-12 Jakarta, 12940

T : (021) 525 6161 F : (021) 526 7161 W : www.lippoinsurance.com

Karawaci Office Park Blok I No. 30-35 Lippo VillageTangerang, 15139

T : (021) 5579 0683 / (021) 5015 6301F : (021) 5579 0682 E : [email protected]

Kantor Cabang dan Kantor Pemasaran / Branch Offices and Marketing Offices

KarawaciKarawaci Office Park Blok A No. 29, Lippo VillageTangerang, 15139T : (021) 5579 3886 F : (021) 5579 3876 E : [email protected]

BaliLippo Plaza Sunset Lt. 2 No. UG-17 Jl. Sunset Road No. 818 Kuta, Bali, 80361T : (0361) 769 392 F : (0361) 768 635 E : [email protected]

SurabayaJl. Panglima Sudirman No. 95 Surabaya, 60271T : (031) 535 1619 F : (031) 535 1639 E : [email protected]

MedanGrand Palladium Mall Lt. Ground Unit GE-1 No. 9-10 Jl. Kapten Maulana Lubis No. 8 Medan, 20112T : (061) 456 2407 F : (061) 451 3631 E : [email protected]

SoloRuko Manahan Blok A Jl. Adi Sucipto No. 8 Solo, 57139 T : (0271) 736 486 F : (0271) 740 543 E : [email protected]

BandungJl. Sunda No. 27 C Bandung, 40122T : (022) 426 5021 F : (022) 426 5022 E : [email protected]

PalembangKomplek Palembang Square Kanto R-121Jl. Pom IXPalembang, 30137T : (0711) 321 444 F : (0711) 320 969 E : [email protected]

SemarangRuko Siliwangi Square Jl. Jend. Sudirman No. 322 Kav. 7 Semarang, 50134T : (024) 7626 744 F : (024) 7626 745 E : [email protected]

PekanbaruGedung Surya Dumai Group Lt. 3 Jl. Jend. Sudirman No. 395 Pekanbaru, 28116T : (0761) 39246 F : (0761) 39246E : [email protected]

CikarangRuko Robsons Square Jl. MH Thamrin Blok C-18, Lippo CikarangBekasi, 17550T : (021) 897 4371, 897 2381 F : (021) 897 2382 E : [email protected]

MakassarRuko GTC Makassar Blok GA 8/31Jl. Metro Tanjung Bunga Makassar, 90134T : (0411) 8111 3996E : [email protected]

BalikpapanGedung BRI Lt. 7 Suite 708 B Jl. Jend. Sudirman No. 40 RT 26 Balikpapan, 76112T : (0542) 736 751 F : (0542) 736 791 E : [email protected]

24-Hour Contact CenterT : 1 500 563E : [email protected]

Office Address



Service Center dan Personal Medical Assistant

Perseroan menyediakan 2 layanan kemudahan dalam memperoleh manfaat asuransi, yaitu LippoInsurance Service Center dan LippoInsurance Personal Medical Assistant.1. Service Center Merupakan layanan yang diberikan kepada nasabah pengguna

asuransi kendaraan bermotor melalui kerja sama dengan bengkel di beberapa wilayah di Indonesia untuk memberikan pelayanan dan fasilitas terbaik bagi nasabah. Berikut daftar alamat bengkel rekanan Perseroan.

Motoreko Mobilindo Ekauto Ciputat Primatama

Jl. Raya Serpong KM 7 No. 32 Tangerang, 15325T : 0817 6071 859

Jl. Ki Hajar Dewantara No. 12 Tangerang Selatan, 15411T : 0817 6071 861

Jl. Kebon Jeruk Baru No. 1 (Arjuna Selatan) Jakarta Barat, 11510T : 0817 6071 863

Jelambar Jaya Setia Mandiri Motor Ekauto Karawaci

Jl. Jelambar Baru No. 9 Jakarta Barat, 11460T : 0817 6071 864

Jl. Danau Sunter Barat A1 No. 5 Jakarta Utara, 14350T : 0817 6071 868

Jl. Raya Binong No. 09 RT 02/02Curug, Tangerang, 15810T : 0817 6071 862

Selain Bengkel Rekanan yang menjadi Service Center, Perseroan juga bekerja sama dengan 224 bengkel rekanan lainnya yang tersebar di seluruh kota di Indonesia.

2. Personal Medical Assistant Merupakan layanan yang diberikan kepada nasabah pengguna

asuransi kesehatan melalui rumah sakit rekanan Perseroan. Informasi rumah sakit yang memiliki Personal Medical Assistant disampaikan pada tabel berikut.

PMA Bethsaida Hospital PMA RS Premier Jatinegara PMA Siloam Hospitals Dhirga Surya Medan

Jl. Boulevard Raya Gading Serpong Kav. 29Tangerang, 15145(Lobby Utama / Main Lobby)

Jl. Raya Jatinegara Timur No. 85-87 Jakarta Timur, 13310(Lobby Utama Gedung Rawat Inap / Main Lobby of Inpatient Building)

Jl. Imam Bonjol No. 6, Kel. Petisah, Kec. Medan PetisahMedan, 20212(Lobby Utama / Main Lobby)

PMA Siloam Hospitals Manado PMA RS Santo Borromeus Bandung PMA Siloam Hospitals Lippo Village

Jl. Sam Ratulangi No. 22 Boulevard CenterManado, 95111(Lobby Utama / Main Lobby)

Jl. Ir. H Djuanda No. 100 Bandung, 40132(Lobby Gedung Carolus Lt. 1, depan Bank OCBC NISP / Lobby of Carolus Building Lt. 1, in front of the bank OCBC NISP)

Jl. Siloam No. 6, Lippo VillageTangerang, 15811(Lobby Utama / Main Lobby)

PMA Siloam Hospitals Lippo Cikarang PMA Siloam Hospitals TB Simatupang PMA Siloam Hospitals Surabaya

Jl. MH Thamrin Kav. 105, Lippo CikarangBekasi, 17530(Lobby Utama / Main Lobby)

Jl. RA Kartini No. 8, CilandakJakarta Selatan, 12930(Lobby Utama / Main Lobby)

Jl. Sumatera No. 101, Ruko SiloamSurabaya, 60281(Lobby Utama / Main Lobby)

PMA MRCCC Siloam Hospitals Semanggi PMA Siloam Hospitals Balikpapan PMA RS Premier Bintaro

Jl. Garnisun Kav. 2-3, Karet SemanggiJakarta Selatan, 12930(Lt. 5, di samping Lift Utama / Lt. 5, beside the Main Elevator)

Jl. MT Haryono Dalam No. 23 RT 30 Balikpapan, 76114 (Lobby Lt. 2 – Klinik Priority / Lobby Lt. 2 – Priority Clinic)

Jl. MH Tamrin Blok B3 No. 1, Sektor 7 Bintaro Jaya Tangerang, 15224 (Lobby Utama / Main Lobby)

PMA Siloam Hospitals Bogor PMA Siloam Hospitals Kelapa Dua PMA RS Jogja International Hospital (JIH)

Jl. Pajajaran No. 27 Bogor, 14140(Lobby Utama / Main Lobby)

Jl. Kelapa Dua Raya No. 1001 Tangerang, 15810(Lobby Utama / Main Lobby)

Jl. Ring Road Utara No.160Yogyakarta, 55283(Lt. 4)

Service Center and Personal Medical Assistant

The Company provides 2 convenient services in getting insurance benefit, i.e. LippoInsurance Service Center and LippoInsurance Personal Medical Assistant.1. Service Center Is a service provided to customers who own motor vehicle

insurance through cooperation with workshops in several regions in Indonesia to provide the best service and facilities for customers. The list of the Company’s partner workshops addresses is as follows.

In addition to Partner Workshops that become an official Service Center, the Company also has cooperation with 224 other partner workshops spread across cities in Indonesia.

2. Personal Medical Assistant Is a service provided to customers who own health insurance

through the Company’s partner hospitals. Information on hospitals that provided Personal Medical Assistants is presented in the following table.


101

Informasi pada Situs Web PerusahaanInformation on the Company’s Website

Sesuai dengan Peraturan Otoritas Jasa Keuangan No. 8/POJK.04/2015 tentang Situs Web Emiten atau Perusahaan Publik, Perseroan telah memiliki situs resmi dengan alamat www.lippoinsurance.com yang berisi tentang:

UraianDescription

KetersediaanAvailability

KeteranganRemarks

Informasi Pemegang Saham sampai dengan Pemilik Akhir IndividuShareholders Information until Individual Level

√

Terdapat pada halaman Tentang Kami > More About Us > Struktur Kepemilikan Saham.Can be found in the About Us > More About Us > Share Ownership Structure.

Struktur Grup PerusahaanCompany Group Structure

√Terdapat pada halaman Tentang Kami > More About Us > Struktur Kepemilikan Saham.Can be found in the About Us > More About Us > Share Ownership Structure.

Laporan Tahunan Annual Reports

√Terdapat pada halaman Tentang Kami > More About Us > Laporan Tahunan.Can be found in the About Us > More About Us > Annual Reports.

Laporan KeuanganFinancial Statements

√Terdapat pada halaman Tentang Kami > More About Us > Laporan Keuangan.Can be found in the About Us > More About Us > Financial Statements.

Akuntan PublikPublic Accountant

√Terdapat pada halaman Tentang Kami > More About Us > Akuntan Publik.Can be found in the About Us > More About Us > Public Accountant.

In accordance with the Financial Services Authority Regulation No. 8/POJK.04/2015 regarding the Website of Issuers or Public Companies, the Company created an official website with the following address www.lippoinsurance.com which contains:



UraianDescription

KetersediaanAvailability

KeteranganRemarks

Entitas AnakSubsidiary

√Terdapat pada halaman Tentang Kami > More About Us > Entitas Anak.Can be found in the About Us > More About Us > Subsidiary.

Rapat Umum Pemegang SahamGeneral Meeting of Shareholders

√

Terdapat pada halaman Tentang Kami > More About Us > Informasi bagi Pemegang Saham > Rapat Umum Pemegang Saham.Can be found in the About Us > More About Us > Information for the Shareholders > General Meeting of Shareholders.

Informasi DividenDividend Information

√

Terdapat pada halaman Tentang Kami > More About Us > Informasi bagi Pemegang Saham > Keterbukaan Informasi > Informasi Dividen.Can be found in the About Us > More About Us > Information for the Shareholders > Information Disclosure > Dividend Information.

Ikhtisar KeuanganFinancial Highlights

√

Terdapat pada halaman Tentang Kami > More About Us > Informasi bagi Pemegang Saham > Keterbukaan Informasi > Ikhtisar Keuangan.Can be found in the About Us > More About Us > Information for the Shareholders > Information Disclosure > Financial Highlights.

Isi Kode EtikContent of the Code of Conduct

√Terdapat pada halaman Tentang Kami > More About Us > Tata Kelola Perusahaan yang Baik.Can be found in the About Us > More About Us > Good Corporate Governance.

Profil Dewan Komisaris dan DireksiBoard of Commissioner and Boardof Directors’ Profile

√

Terdapat pada halaman Tentang Kami > More About Us > CV Komisaris dan Direksi.Can be found in the About Us > More About Us > Board of Commissioner and Board of Directors’ Resume.

Piagam Dewan Komisaris dan Direksi, serta Komite PendukungBoard of Commissioner and Boardof Directors’ Charter

√Terdapat pada halaman Tentang Kami > More About Us > Tata Kelola Perusahaan yang Baik.Can be found in the About Us > More About Us > Good Corporate Governance.

Tanggung Jawab Sosial PerusahaanCorporate Social Responsibility

√

Terdapat pada halaman Tentang Kami > More About Us > Tanggung Jawab Sosial Perusahaan.Can be found in the About Us > More About Us > Corporate Social Responsibility.


103

ANALISIS DAN PEMBAHASAN MANAJEMENMANAGEMENT DISCUSSION AND ANALYSIS

Laba per SahamEarnings per Share

Dividen yang dibayarkan di Tahun 2021

Dividend Payout in 2021

Risk Based Capital Risk Based Capital

Rp656 Rp41,85 miliar / billion

200,41%


104


105

Tinjauan Ekonomi dan IndustriEconomic and Industry Review

Perekonomian Global

Bank Indonesia memproyeksikan perekonomian global tahun 2021 meningkat sebesar 5,7% setelah terkontraksi 3,1% pada tahun 2020. Demikian pula volume perdagangan dunia dan harga komoditas yang meningkat sebesar 9,8% dan 59,6% pada tahun 2021 setelah sempat terkontraksi sebesar 5,3% dan 0,8% pada tahun 2020. Namun demikian, perkembangan perekonomian global yang tengah mengarah tren positif ini menemui beberapa tantangan. Kenaikan permintaan barang dan jasa yang relatif cepat terutama pada awal tahun mengakibatkan tertinggalnya kemampuan penyesuaian rantai pasokan dikarenakan mobilitas yang belum sepenuhnya normal. Hal ini mendorong terganggunya rantai pasokan global sehingga menstimulasi terjadinya ketimpangan antara permintaan dan penawaran yang berdampak pada kenaikan inflasi aktual dan perkiraan tekanan inflasi ke depan di negara-negara Advanced Economies (AEs), meskipun cenderung temporer.

Di sisi moneter, ketidakpastian pasar keuangan global masih terus berlanjut sejalan dengan berbagai risiko yang masih mengemuka, seperti peningkatan kasus Covid-19 varian Delta dan mulainya muncul varian baru Omicron, antisipasi pasar terhadap kebijakan penurunan stimulus (tapering) the Fed, serta kekhawatiran tekanan inflasi yang berlangsung lebih lama. Beberapa Bank Sentral negara Emerging Market and Developing Economies (EMDEs) merespon kondisi tersebut dengan meningkatkan suku bunga acuan, seperti di Republik Ceko, Brasil, Meksiko, Rusia, dan Turki. Hal serupa juga dilakukan beberapa Bank Sentral negara AEs yang telah bertahap mengurangi stimulus moneter seiring perbaikan ekonomi yang disertai peningkatan tekanan inflasi.

Sumber: Laporan Perekonomian Indonesia 2021, Bank Indonesia.

Perekonomian Indonesia

Sejalan dengan perekonomian global, perekonomian nasional berangsur pulih seiring dengan meningkatnya program penanganan Covid-19. Meski sempat tertahan pada kuartal III akibat peningkatan kasus Covid-19 varian Omicron, secara keseluruhan perekonomian nasional tahun 2021 mencatatkan pertumbuhan sebesar 3,69% setelah sempat terkontraksi 2,07% tahun 2020. Kinerja positif tersebut terutama didorong oleh pertumbuhan kinerja ekspor sebesar 24,04% dan impor sebesar 23,31%. Namun demikian, industri jasa keuangan dan asuransi belum sepenuhnya pulih. Pada tahun 2021, industri tersebut hanya mencatatkan pertumbuhan sebesar 1,56%, menurun dibandingkan dengan tahun sebelumnya yang mencatatkan pertumbuhan sebesar 3,25%. Selain itu, kinerja nilai tukar rupiah

Global Economy

Bank Indonesia projected that global economy in 2021 would increase by 5.7% after contracted at 3.1% in 2020. Likewise, world trade volume and commodity prices would increase by 9.8% and 59.6% respectively in 2021 after having contracted by 5.3% and 0.8% in 2020. However, global economic development, which is currently heading to a positive trend, was facing several challenges. The relatively rapid increase in demand for goods and services, especially at the beginning of the year, resulted in supply chain adaptability left behind due to mobility that is not yet fully normal. As a result, it drive a disruption in global supply chains, thus triggered an imbalance between supply and demand, which eventually has an impact on rising actual inflation and forecast on future inflation in Advanced Economies (AEs) countries, although this tends to be temporary in nature.

On the monetary side, uncertainty in global financial markets continues in line with a number of emerging risks, such as the increase in cases of the Delta variant of the Covid-19 and the emergence of a new variant of Omicron, market anticipation of the Fed’s tapering policy, as well as fears of longer-lasting pressure on inflation. Several Central Banks of Emerging Market and Developing Economies (EMDEs) countries responded to such conditions by increasing their interest rate benchmark, such as in the Czech Republic, Brazil, Mexico, Russia, and Turkey. The Central Banks of AEs countries have also done the same thing, which have gradually reduced monetary stimulus in line with economic recovery accompanied by higher inflation.

Source: The Indonesia Economic Report 2021, Bank Indonesia.

The Indonesian Economy

In line with the global economy, the national economy is gradually recovering along with the improvement of Covid-19 handling program. Although for a period of time it was stuck in the third quarter due to an increase in cases of the Omicron variant of Covid-19, the overall national economy in 2021 recorded growth of 3.69% after having contracted 2.07% in 2020. This positive performance was mainly driven by growth in export performance by 24.04% and imports by 23.31%. However, the financial services and insurance industries have not fully recovered. In 2021, this industry only recorded 1.56% growth, decreased compared to the previous year which recorded 3.25% growth. In addition, Rupiah exchange rate remains high albeit with a low volatility due to good performance by external sector, positive perceptions


ANALISIS DAN PEMBAHASAN MANAJEMEN / Management Discussion and Analysis106

tetap optimal dengan tingkat volatilitas rendah yang ditopang oleh kinerja sektor eksternal yang tetap baik, persepsi positif terhadap ekonomi nasional, serta didukung oleh kebijakan stabilisasi nilai tukar Bank Indonesia.

Kinerja perekonomian nasional yang cukup baik sepanjang tahun 2020 ditopang oleh sinergi kebijakan yang semakin solid antara Bank Indonesia, Pemerintah, dan Komite Stabilitas Sistem Keuangan (KSSK), serta inovasi, baik dalam koordinasi kebijakan ekonomi nasional termasuk koordinasi fiskal-moneter, maupun dalam akselerasi digitalisasi dan inklusi ekonomi-keuangan nasional. Dari segi fiskal, Pemerintah terus melanjutkan program stimulus fiskal yang cukup besar untuk penanganan dampak Covid-19, termasuk untuk anggaran kesehatan dan perlindungan sosial. Berlanjutnya proses pemulihan ekonomi nasional juga tergantung pada keberhasilan penanganan kesehatan serta akselerasi dan perluasan vaksinasi sehingga memungkinkan penurunan level Pemberlakuan Pembatasan Kegiatan Masyarakat (PPKM) secara gradual yang dapat mendorong peningkatan mobilitas masyarakat di berbagai daerah menuju kondisi normal sebelum ada pandemi Covid-19.

Sumber: • Laporan Perekonomian Indonesia 2021, Bank Indonesia; dan• Berita Resmi Statistik, Badan Pusat Statistik.

Kondisi Industri Asuransi

Ketidakpastian pasar keuangan global yang masih terus berlanjut sepanjang tahun 2021 berdampak pada kinerja di industri asuransi nasional. Pemerintah terus berupaya untuk mendukung industri asuransi agar dapat bertahan pada kondisi pasar yang tidak menentu. Dukungan tersebut direalisasikan melalui Surat Edaran Otoritas Jasa Keuangan No. S-11/D.05/2020 tentang Kebijakan Countercyclical Dampak Penyebaran Covid-19 bagi Perusahaan Perasuransian. Kebijakan tersebut memuat tentang relaksasi pembatasan pada aset yang diperkenankan dalam bentuk bukan investasi pada tagihan premi penutupan langsung, termasuk tagihan premi koasuransi. Tagihan premi reasuransi juga diperpanjang dari 2 bulan menjadi 4 bulan. Selain itu, meningkatnya kesadaran masyarakat akan perlindungan terhadap berbagai jenis risiko di masa pandemi Covid-19 turut memberikan dampak positif terhadap kinerja industri asuransi. Pada tahun 2021, industri asuransi umum dapat mencatatkan pertumbuhan total investasi mencapai 7,37% dari Rp81,27 triliun pada tahun 2020 menjadi Rp87,26 triliun pada tahun 2021. Pertumbuhan total investasi juga dibarengi dengan pertumbuhan laba komprehensif industri asuransi umum mencapai 18,25% dari Rp5,70 triliun pada tahun 2020 menjadi Rp6,74 triliun pada tahun 2021.

Sumber: • Berita Resmi Statistik, Badan Pusat Statistik; dan• Statistik Asuransi Desember 2020 dan 2021, Otoritas Jasa Keuangan.

of the national economy, and is supported by the exchange rate stabilization policy by Bank Indonesia.

The fairly good performance of the national economy throughout 2020 was supported by increasingly solid policy synergies between Bank Indonesia, the Government, and the Financial System Stability Committee (KSSK), as well as innovation, in coordinating national economic policies including fiscal-monetary coordination, as well as in accelerating digitalization and national economic-financial inclusion. From a fiscal perspective, the Government continues to carry out a sizeable fiscal stimulus program to deal with the impact of Covid-19, including for the health and social protection budget. The continuation of the national economic recovery process also depends on the success of health management as well as acceleration and expansion of vaccination program to allow a gradual decrease in the Community Activities Restriction Enforcement (CARE) which encouraged a better people’s mobility in various regions towards normal conditions before the Covid-19 pandemic.

Source:• The Indonesia Economic Report 2021, Bank Indonesia; and• Official Statistics News, Statistics Indonesia.

Insurance Industry Conditions

The uncertainty in global financial markets that continued throughout 2021 has an impact on the performance of the national insurance industry. The Government continued to support the insurance industry to survive in this uncertain market conditions. This support was realized through the issuance of Financial Services Authority Circular No. S-11/D.05/2020 on Countercyclical Policy on the Impact of the Spread of Covid-19 on Insurance Companies. The policy stipulates relaxation of restrictions on admitted non-investment assets on direct coverage premium billings, including co-insurance premium billings. The reinsurance premium billings were also extended from 2 months to 4 months. In addition, increasing public awareness of the protection of various types of risks during the Covid-19 pandemic also yielded positive impact on the performance of the insurance industry. In 2021, the general insurance industry can record total investment growth that reached 7.37% from Rp81.27 trillion in 2020 to Rp87.26 trillion in 2021. The growth in total investment was also accompanied by a growth in comprehensive income of the general insurance industry by 18.25% from Rp5.70 trillion in 2020 to Rp6.74 trillion in 2021.

Source:• Official Statistics News, Statistics Indonesia; and• The Insurance Statistics for December 2020 and 2021, the Financial Services

Authority.


107

Tinjauan OperasionalOperational Review

Tinjauan Operasional per Segmen Usaha

Perseroan mengelompokkan segmen usaha berdasarkan jenis asuransi, yaitu asuransi kebakaran, kendaraan bermotor, pengangkutan laut, kesehatan, jiwa dan kematian, serta lain-lainnya. informasi terkait hal tersebut diungkapkan sebagai berikut.

Premi BrutoJumlah premi bruto yang dicatatkan Perseroan selama tahun 2021 mencapai Rp2.167,28 miliar, meningkat 28,00% atau Rp474,05 miliar dibandingkan dengan tahun 2020 yang tercatat sebesar Rp1.693,22 miliar. Kinerja ini menunjukkan bahwa pertumbuhan premi bruto Perseroan relatif lebih baik dibandingkan pertumbuhan premi bruto rata-rata di industri asuransi (gabungan asuransi umum dan jiwa) yang mengalami peningkatan sebesar 4,20% dari Rp499,00 triliun di tahun 2020 menjadi Rp520,00 triliun di tahun 2021.

Klaim BrutoJumlah klaim bruto yang dicatatkan Perseroan selama tahun 2021 mencapai Rp1.440,78 miliar, meningkat 50,43% atau Rp483,02 miliar dibandingkan dengan tahun 2020 yang tercatat sebesar Rp957,76 miliar. Peningkatan ini terutama dipengaruhi oleh peningkatan klaim asuransi kesehatan sebesar 23,12% atau Rp122,72 miliar dibandingkan dengan tahun 2020, peningkatan klaim asuransi jiwa pada Entitas Anak sebesar 152,92% atau Rp41,79 miliar, dan kontribusi asuransi kredit yang mulai dipasarkan Perseroan.

Hasil UnderwritingHasil underwriting yang dicatatkan Perseroan selama tahun 2021 mencapai Rp315,25 miliar, meningkat 12,94% atau Rp36,12 miliar dibandingkan dengan tahun 2020 yang tercatat sebesar Rp279,13 miliar.

Operational Review per Business Segment

The Company groups its business segments based on the type of insurance, i.e. fire, motor vehicles, marine cargo, health, life and death, and other insurances. Information related to this is presented as follows.

Gross PremiumThe total gross premiums recorded by the Company during 2021 reached Rp2,167.28 billion, increase by 28.00% or Rp474.05 billion compared to Rp1,693.22 billion in 2020. This performance showed that the Company’s gross premium growth is relatively better than the average gross premium growth in the insurance industry (combination of general and life insurance) which has increased by 4.20% from Rp499.00 trillion in 2020 to Rp520.00 trillion in 2021.

Gross ClaimsThe total gross claims recorded by the Company during 2021 reached Rp1,440.78 billion, an increase by 50.43% or Rp483.02 billion compared to Rp957.76 billion in 2020. This was mainly due to an increase in health insurance claims by 23.12% or Rp122.72 billion compared to 2020, increase in life insurance claims on Subsidiary of 152.92% or Rp41.79 billion, and credit insurance contributions that have started to be marketed by the Company.

Underwriting IncomeUnderwriting income recorded by the Company during 2021 reached Rp315.25 billion, an increase by 12.94% or Rp36.12 billion compared to Rp279.13 billion in 2020.



Aspek PemasaranMarketing Aspects

Manajemen Perseroan melihat bahwa kompetisi adalah bagian dari pertumbuhan yang harus diantisipasi oleh Perseroan. Untuk itu, penerapan strategi pemasaran yang tepat adalah keharusan. Dalam industri asuransi umum yang cenderung mengedepankan harga sebagai kunci berkompetisi, inovasi dalam bentuk value menjadi sangat penting untuk mempertahankan pertumbuhan yang sehat. Perseroan menerapkan strategi khusus untuk mengelola value ini dengan memperhatikan aspek relevansi dengan dinamika pasar dan perilaku konsumen. Perseroan sudah tidak dalam posisi hanya menjual polis ataupun janji saja, tetapi lebih dari itu telah mengelola “pengalaman berasuransi” sebagai kunci inovasi value. Ada tiga area pengelolaan pengalaman yang dilakukan, yaitu: Customer Experience, User Experience, dan Employee Experience. Tiga experience tersebut berinteraksi satu dengan lainnya secara strategis dan diterapkan baik untuk pengelolaan produk, services maupun saluran distribusi. Masa pandemi selama 2 tahun merupakan periode ujian terhadap Perseroan dan melalui pengelolaan tiga experience tersebut yang ditunjang kesiapan teknologi digital, Perseroan mampu tumbuh jauh di atas pertumbuhan industri asuransi umum selama pandemi. Perseroan juga telah mempersiapkan strategi lanjutan untuk mengantisipasi perubahan lingkungan bisnis dalam 3 tahun ke depan.

The Management sees that competition is part of growth that must be anticipated by the Company. Therefore, the Company must implement the right of marketing strategy. In the general insurance industry, which tends to prioritize price as the key to competition, innovation in value is very important to maintain healthy growth. The Company implements a special strategy to manage this value by taking into account relevance aspect to market dynamics and consumer behaviour. The Company is not in a position to only sell insurance policies or promises, but more than that, it manages “insured experience” as the key to value innovation. There are three areas of experience management, namely: Customer Experience, User Experience, and Employee Experience. These three experiences interact with each other strategically and are applied both to the management of products, services and distribution channels. The 2-year pandemic period was a period of test for the Company and through the management of these three experiences as supported by the readiness of digital technology, the Company was able to grow far above the growth of the general insurance industry during the pandemic. The Company has also prepared a further strategy to anticipate changes in the business environment in the next 3 years.


109

Tinjauan KeuanganFinancial Review

Pembahasan tinjauan keuangan ini disusun berdasarkan Laporan Keuangan Konsolidasian PT Lippo General Insurance Tbk dan Entitas Anak, yang berakhir pada tanggal 31 Desember 2021 dan 31 Desember 2020, serta telah diaudit oleh Kantor Akuntan Publik Paul Hadiwinata, Hidajat, Arsono, Retno, Palilingan & Rekan, dengan pendapat wajar sesuai dengan Standar Akuntansi Keuangan (SAK) di Indonesia.

Laporan Posisi Keuangan Konsolidasian

Aset Assets (dalam miliar Rupiah/in billion Rupiah)

Uraian 2021 2020

PertumbuhanGrowth Description

Rp %

Kas dan Bank 29,53 24,10 5,43 22,53 Cash and Bank

Piutang Premi 416,82 448,92 (32,10) (7,15) Premium Receivables

Piutang Reasuransi 78,49 30,80 47,69 154,84 Reinsurance Receivables

Piutang Lain-lain - Bersih 13,45 24,60 (11,15) (45,33) Other Receivables - Net

Jumlah Investasi 1.448,05 1.339,26 108,79 8,12 Total Investments

Biaya Dibayar di Muka dan Uang Muka 4,15 3,10 1,05 33,97 Prepaid Expenses and Advances

Aset Reasuransi 866,69 863,57 3,12 0,36 Reinsurance Assets

Jumlah Aset Lancar 2.857,18 2.734,35 122,83 4,49 Total Current Assets

Aset Hak Guna - Bersih 1,73 3,52 (1,79) (50,85) Right of Use Assets – Net

Aset Tetap 52,30 61,21 (8,91) (14,56) Fixed Assets

Aset Tak Berwujud 7,52 6,06 1,46 24,09 Intangible Assets

Aset Imbalan Pasti Neto 1,65 3,88 (2,23) (57,47) Net Defined Benefit Asset

Aset Pajak Tangguhan 1,54 4,76 (3,23) (67,65) Deferred Tax Assets

Aset Lain-lain 1,37 1,80 (0,43) (23,89) Other Assets

Jumlah Aset Tidak Lancar 66,11 81,23 (15,12) (18,61) Total Non-Current Assets

Jumlah Aset 2.923,29 2.815,58 107,71 3,83 Total Assets

Jumlah AsetJumlah aset tahun 2021 mencapai Rp2.923,29 miliar, meningkat 3,83% atau Rp107,71 miliar dibandingkan dengan tahun 2020 sebesar Rp2.815,58 miliar. Kondisi ini terutama dipengaruhi peningkatan jumlah aset lancar sebesar 4,49% atau Rp122,83 miliar.

This financial review discussion is prepared based on the Consolidated Financial Statements of PT Lippo General Insurance Tbk and Subsidiaries, which ended on December 31st, 2021 and December 31st, 2020, that had been audited Paul Hadiwinata, Hidajat, Arsono, Retno, Palilingan & Partners by Public Accounting Firm, with unqualified opinion in accordance with the Financial Accounting Standards (SAK) in Indonesia.

Consolidated Statements of Financial Position

Total AssetsTotal assets in 2021 reached Rp2,923.29 billion, an increase by 3.83% or Rp107.71 billion compared to Rp2,815.58 billion in 2020. This condition was mainly due to an increase in current assets by 4.49% or Rp122.83 billion.



Current AssetsCurrent assets in 2021 reached Rp2,857.18 billion, an increase by 4.49% or Rp122.83 billion compared to Rp2,734.35 billion in 2020. This condition was mainly due to an increase in the number of securities investments consisting of mutual funds and other financial instruments by 12.39% or Rp118.54 billion, reinsurance receivables by 154.84% or Rp47.69 billion, and cash and bank by 22.53% or Rp5.43 billion.

Non-Current AssetsNon-current assets in 2021 reached Rp66.11 billion, an decrease by 18.61% or Rp15.12 billion compared to Rp81.23 billion in 2020. This condition was mainly due to a decrease in fixed assets by 14.56% or Rp.8.91 billion, deferred tax assets by 67.65% or Rp3.22 billion, and net defined benefit assets by 57.47% or Rp2.23 billion.

Total liabilities in 2021 reached Rp2,051.45 billion, an increase by 4.96% or Rp96.95 billion compared to Rp1,954.50 billion in 2020. This condition was mainly due to an increase in insurance contract liabilities by 4.21% or Rp66.21 billion, deferred tax liabilities by 100.00% or Rp35.54 billion, and short-term employee benefits by 86.68% or Rp15.16 billion.

Aset LancarAset lancar tahun 2021 mencapai Rp2.857,18 miliar, meningkat 4,49% atau Rp122,83 miliar dibandingkan dengan tahun 2020 sebesar Rp2.734,35 miliar. Kondisi ini terutama dipengaruhi peningkatan jumlah investasi efek yang terdiri dari reksadana dan instrumen keuangan lainnya sebesar 12,39% atau Rp118,54 miliar, piutang reasuransi sebesar 154,84% atau Rp47,69 miliar, serta kas dan bank sebesar 22,53% atau Rp5,43 miliar.

Aset Tidak LancarAset tidak lancar tahun 2021 mencapai Rp66,11 miliar, turun 18,61% atau Rp15,12 miliar dibandingkan dengan tahun 2020 sebesar Rp81,23 miliar. Kondisi ini terutama dipengaruhi oleh penurunan aset tetap sebesar 14,56% atau Rp8,91 miliar, aset pajak tangguhan sebesar 67,65% atau Rp3,22 miliar, dan aset imbalan pasti neto sebesar 57,47% atau Rp2,23 miliar.

Liabilitas Liabilities (dalam miliar Rupiah/in billion Rupiah)

Uraian 2021 2020


Rp %

Utang Klaim 26,29 17,11 9,18 53,65 Claim Payables

Utang Reasuransi 149,94 160,93 (10,99) (6,83) Reinsurance Payables

Utang Komisi 6,09 4,44 1,65 37,16 Commission Payables

Utang Pajak 3,25 9,75 (6,50) (66,67) Tax Payables

Uang Muka Premi Jangka Panjang 3,86 2,88 0,98 34,03 Deferred Premium Income

Liabilitas Kontrak Asuransi 1.639,12 1.572,91 66,21 4,21 Insurance Contract Liabilities

Liabilitas Sewa 1,44 3,22 (1,78) (55,28) Lease Liabilities

Liabilitas Imbalan Kerja Employee Benefit Liabilities

Liabilitas Imbalan Kerja Jangka Pendek 32,65 17,49 15,16 86,68 Short Term Employee Benefit

Liabilities

Liabilitas Imbalan Pasca Kerja 1,13 1,64 (0,51) (31,10) Post Employment Benefit Liabilities

Liabilitas Pajak Tangguhan 35,54 - 35,54 100,00 Deferred Tax Liabilities

Utang Lain-lain 152,14 164,13 (11,99) (7,31) Other Payables

Jumlah Liabilitas 2.051,45 1.954,50 96,95 4,96 Total Liabilities

Jumlah liabilitas tahun 2021 mencapai Rp2.051,45 miliar, meningkat 4,96% atau Rp96,95 miliar dibandingkan dengan tahun 2020 sebesar Rp1.954,50 miliar. Kondisi ini terutama dipengaruhi oleh peningkatan liabilitas kontrak asuransi sebesar 4,21% atau Rp66,21 miliar, liabilitas pajak tangguhan sebesar 100,00% atau Rp35,54 miliar, dan liabilitas imbalan kerja jangka pendek sebesar 86,68% atau Rp15,16 miliar.


111

Total equity in 2021 reached Rp871.83 billion, an increase by 1.25% or Rp10.75 billion compared to Rp861.08 billion in 2020. This condition was mainly due to an increase in unappropriated retained earnings by 7.70% or Rp55.54 billion.

Consolidated Statements of Profit or Loss and Other Comprehensive Income

Ekuitas Equity (dalam miliar Rupiah/in billion Rupiah)

Uraian 2021 2020


Rp %

Modal Saham-Nilai Nominal Rp500 per Saham

Share Capital-Par Value of Rp500 per Share

Modal Dasar-350.000.000 Saham Authorized Capital-350,000,000 Shares

Modal Ditempatkan dan Disetor penuh-150.000.000 Saham 75,00 75,00 - - Issued and Fully Paid

Capital-150,000,000 Shares

Tambahan Modal Disetor 102,72 102,72 - - Additional Paid in Capital

Pengukuran Kembali Liabilitas Imbalan Kerja – Setelah Pajak (2,84) (3,85) (1,01) (26,23) Remeasurement of Post Employment

Benefit - Net Tax

Cadangan Perubahan Nilai Wajar Aset Keuangan Tersedia untuk Dijual-Setelah Pajak

(100,55) (53,75) 46,80 87,07Reserves for Changes of Fair Value of Available-for-Sale Financial Assets –

Net Tax

Saldo Laba Retained Earnings

Cadangan Umum 20,00 19,00 1,00 5,26 General Reserves

Belum Ditentukan Penggunaannya 777,50 721,96 55,54 7,70 Unappropriated

Jumlah Ekuitas 871,83 861,08 10,75 1,25 Total Equity

Jumlah ekuitas tahun 2021 mencapai Rp871,83 miliar, meningkat 1,25% atau Rp10,75 miliar dibandingkan dengan tahun 2020 sebesar Rp861,08 miliar. Kondisi ini terutama dipengaruhi peningkatan saldo laba yang belum ditentukan penggunaannya sebesar 7,70% atau Rp55,54 miliar.

Laporan Laba Rugi dan Penghasilan Komprehensif Lain Konsolidasian

(dalam miliar Rupiah/in billion Rupiah)

Uraian 2021 2020


Rp %

Pendapatan 1.753,77 1.220,14 533,63 43,73 Revenues

Premi Bruto 2.167,28 1.693,22 474,06 28,00 Gross Premiums

Premi Reasuransi (466,77) (471,79) (5,02) (1,06) Reinsurance Premiums

Perubahan Bersih Liabilitas Premi (18,70) (40,27) (21,57) (53,56) Net Change in Premium Liabilities

Hasil Investasi 67,08 39,66 27,42 69,14 Investment Income

Beban Lain-lain - Bersih 4,88 (0,68) 5,56 817,65 Other Expenses - Net

Beban 1.606,51 1.108,23 498,28 44,96 Expenses

Klaim - Bruto 1.440,78 957,76 483,02 50,43 Gross Claims

Klaim Reasuransi (253,96) (281,74) (27,78) (9,86) Reinsurance Claims

Perubahan Bersih Estimasi Liabilitas Klaim 44,39 42,64 1,75 4,10 Net Change in Estimated Claims

Liabilities

Beban Komisi - Bersih 83,87 64,89 18,98 29,25 Commission Expenses – Net



Uraian 2021 2020


Rp %

Beban Underwriting Lainnya 51,48 118,48 (67,00) (56,55) Other Undewriting Expenses

Beban Usaha 239,95 206,20 33,75 16,37 Operating Expenses

Laba Sebelum Pajak Penghasilan 147,26 111,91 35,35 31,59 Income Before Tax

Beban Pajak (48,88) (19,00) 29,88 157,26 Tax Expense

Laba Tahun Berjalan yang dapat Diatribusikan kepada: Net Income attributable to:

Pemilik Entitas Induk 98,38 92,91 5,47 5,89 Owners of the Company

Kepentingan Non-Pengendali - - - - Non-Controlling Interest

Laba Tahun Berjalan 98,38 92,91 5,47 5,89 Profit for the Year

Rugi Komprehensif Lain Tahun Berjalan (45,77) (48,13) (2,36) (4,90) Other Comprehensive Loss for the

Year

Laba Komprehensif yang dapat Diatribusikan kepada: Comprehensive Gain Attributable to:

Pemilik Entitas Induk 52,61 44,78 7,83 17,49 Owners of the Company

Kepentingan Non-Pengendali - - - - Non-Controlling Interest

Laba Komprehensif Tahun Berjalan 52,61 44,78 7,83 17,49 Comprehensive Gain for the Year

Laba per Saham (dalam Rupiah penuh) 656 619 37 5,98 Earnings per Share (in full Rupiah)

Premi BrutoPremi bruto tahun 2021 mencapai Rp2.167,28 miliar, meningkat 28,00% atau Rp474,06 miliar dibandingkan dengan tahun 2020 sebesar Rp1.693,22 miliar. Kondisi ini terutama dipengaruhi oleh peningkatan pendapatan premi dari hampir seluruh lini asuransi.

Hasil InvestasiHasil investasi tahun 2021 mencapai Rp67,08 miliar, meningkat 69,14% atau Rp27,42 miliar dibandingkan dengan tahun 2020 sebesar Rp39,66 miliar. Kondisi ini terutama dikontribusi oleh peningkatan laba pelepasan investasi sebesar 293,15% atau Rp41,92 miliar.

BebanBeban tahun 2021 mencapai Rp1.606,51 miliar, meningkat 44,96% atau Rp498,28 miliar dibandingkan dengan tahun 2020 sebesar Rp1.108,23 miliar. Kondisi ini terutama dipengaruhi oleh peningkatan klaim bruto sebesar 50,43% atau Rp483,02 miliar, beban usaha sebesar 16,37% atau Rp33,75 miliar, dan beban komisi bersih sebesar 29,25% atau Rp18,98 miliar.

Laba Tahun BerjalanLaba tahun berjalan pada tahun 2021 mencapai Rp98,38 miliar, meningkat 5,89% atau Rp5,47 miliar dibandingkan dengan tahun 2020 sebesar Rp92,91 miliar. Peningkatan laba tahun berjalan ini terutama dikontribusi oleh peningkatan hasil underwriting sebesar 12,94% atau Rp36,12 miliar dan hasil investasi sebesar 69,14% atau Rp27,42 miliar.

Gross PremiumsGross premiums in 2021 reached Rp2,167.28 billion, an increase by 28.00% or Rp474.06 billion compared to Rp1,693.22 billion in 2020. This was mainly due to the increase from almost all insurance lines.

Investment IncomeInvestment Income in 2021 reached Rp67.08 billion, an increase by 69.14% or Rp27.42 billion compared to Rp39.66 billion in 2020. This was mainly contributed by the increase in gain on disposal of investment by 293.15% or Rp41.92 billion.

ExpensesExpenses in 2021 reached Rp1,606.51 billion, an increase by 44.96% or Rp498.28 billion compared to Rp1,108.23 billion in 2020. This condition was mainly due to an increase in gross claims by 50.43% or Rp483.02 billion, operating expenses by 16.37% or Rp33.75 billion, and net commission expenses by 29.25% or Rp18.98 billion.

Profit for the Year Profit for the year in 2021 reached Rp98.38 billion, an increase by 5.89% or Rp5.47 billion compared to Rp92.91 billion in 2020. The increase in profit for the year was mainly contributed by an increase in underwriting revenues by 12.94% or Rp36.12 billion and investment income by 69.14% or Rp27.42 billion.


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Laporan Arus Kas Konsolidasian(dalam miliar Rupiah/in billion Rupiah)

Uraian 2021 2020


Rp %

Arus Kas Bersih Diperoleh dari Aktivitas Operasi 174,21 214,59 (40,38) (18,82) Net Cash Flows Provided

from Operating Activities

Arus Kas Bersih Digunakan untuk Aktivitas Investasi (125,66) (174,27) (48,61) (27,89) Net Cash Flows Used

for Investing Activities

Arus Kas Bersih Digunakan untuk Aktivitas Pendanaan (43,16) (33,79) 9,37 27,73 Net Cash Flows Used

for Financing Activities

Kenaikan Bersih Kas dan Setara Kas 5,42 6,59 (1,17) (17,75) Net Increase of Cash and Cash Equivalents

Kas dan Setara Kas pada Awal Tahun 24,10 17,51 6,59 37,64 Cash and Cash Equivalents at Beginning of Year

Kas dan Setara Kas pada Akhir Tahun 29,53 24,10 5,43 22,53 Cash and Cash Equivalents at End of Year

Arus Kas dari Aktivitas OperasiKas bersih yang diperoleh Perseroan dari aktivitas operasi tahun 2021 mencapai Rp174,21 miliar, menurun 18,82% atau Rp40,38 miliar dibandingkan dengan tahun 2020 sebesar Rp214,59 miliar. Kondisi ini terutama dipengaruhi oleh peningkatan pembayaran klaim bruto sebesar 50,43% atau Rp483,02 miliar.

Arus Kas untuk Aktivitas InvestasiKas bersih yang digunakan Perseroan untuk aktivitas investasi tahun 2021 mencapai Rp125,66 miliar, menurun 27,89% atau Rp48,61 miliar dibandingkan dengan tahun 2020 sebesar Rp174,27 miliar. Penurunan ini terutama dipengaruhi dari menurunnya arus kas masuk yang berasal dari aktivitas operasi.

Arus Kas untuk Aktivitas PendanaanKas bersih yang digunakan Perseroan untuk aktivitas pendanaan tahun 2021 mencapai Rp43,16 miliar, meningkat 27,73% atau Rp9,37 miliar dibandingkan dengan tahun 2020 sebesar Rp33,79 miliar. Peningkatan ini terutama dikontribusi oleh peningkatan pembayaran dividen kepada Pemegang Saham di tahun 2021 sebesar 30,37% atau Rp9,75 miliar dibandingkan tahun 2020.

Consolidated Statement of Cash Flow

Cash Flows provided by Operating ActivitiesNet cash obtained by the Company from operating activities in 2021 reached Rp174.21 billion, a decrease by 18.82% or Rp40.38 billion compared to Rp214.59 billion in 2020. This was mainly due to the increase in gross claim payments by 50.43% or Rp483.02 billion.

Cash Flows used in Investing ActivitiesNet cash used by the Company for investing activities in 2021 was amounted to Rp125.66 billion, a decrease by 27.89% or Rp48.61 billion compared to Rp174.27 billion in 2020. This was mainly due to a decrease in cash inflows from operating activities.

Cash Flows used in Financing ActivitiesNet cash used by the Company for financing activities in 2021 was amounted to Rp43.16 billion, an increase by 27.73% or Rp9.37 billion compared to Rp33.79 billion in 2020. This increase was mainly contributed by an increase in dividend payments to the Shareholders in 2021 by 30.37% or Rp9.75 billion compared to 2020.



Rasio Keuangan(dalam % /in %)

Uraian 2021 2020 Description

Profitabilitas Profitability Ratio

Margin Laba Bersih 5,63 7,61 Net Profit Margin

Rasio Laba Bersih terhadap Jumlah Aset (ROA) 3,37 3,30 Return on Assets (ROA) Ratio

Rasio Laba Bersih terhadap Jumlah Ekuitas (ROE) 11,28 10,79 Return on Equity (ROE) Ratio

Rasio Hasil Underwriting 18,74 23,63 Underwriting Income Ratio

Rasio Beban Klaim 73,21 60,84 Claim Expenses Ratio

Rasio Beban Komisi 4,99 5,49 Commission Expenses Ratio

Rasio Hasil Investasi 3,99 3,36 Investment Income Ratio

Rasio Gabungan 93,84 87,43 Combined Ratio

Rasio Likuiditas 157,32 139,90 Liquidity Ratio

Rasio Solvabilitas Solvency Ratio

Rasio Pencapaian Solvabilitas 200,41 189,43 Solvency Achievement Ratio

Rasio Liabilitas terhadap Jumlah Aset 70,18 69,42 Liabilities to Total Assets Ratio

Rasio Liabilitas terhadap Jumlah Ekuitas 235,30 226,98 Liabilities to Total Equity Ratio

Rasio Profitabilitas

Margin Laba BersihMargin laba bersih tahun 2021 mencapai 5,63%, menurun dibandingkan dengan tahun 2020 yang tercatat sebesar 7,61%. Penurunan ini terutama dikontribusi oleh peningkatan klaim di asuransi kredit dan asuransi kesehatan.

Rasio Laba Bersih terhadap Jumlah Aset (ROA)Rasio laba bersih terhadap jumlah aset tahun 2021 mencapai 3,37%, sedikit meningkat dibandingkan dengan tahun 2020 yang tercatat sebesar 3,30%.

Rasio Laba Bersih terhadap Jumlah Ekuitas (ROE)Rasio laba bersih terhadap jumlah ekuitas tahun 2021 mencapai 11,28%, meningkat dibandingkan dengan tahun 2020 yang tercatat sebesar 10,79%.

Rasio Hasil UnderwritingRasio hasil underwriting tahun 2021 mencapai 18,74%, menurun dibandingkan dengan tahun 2020 yang tercatat sebesar 23,63%.

Rasio Beban KlaimRasio beban klaim tahun 2021 mencapai 73,21%, meningkat dibandingkan dengan tahun 2020 yang tercatat sebesar 60,84%.

Financial Ratio

Profitability Ratio

Net Profit MarginNet profit margin in 2021 was recorded at 5.63%, decreased compared to 2020 which recorded at 7.61%. This decrease was mainly contributed by an increase in claims on credit insurance and health insurance.

Return on Assets (ROA) RatioReturn on Assets (ROA) ratio in 2021 was recorded at 3.37%, a slight increase compared to 3.30% in 2020.

Return on Equity (ROE) RatioReturn on Equity (ROE) ratio in 2021 was recorded at 11.28%, increased compared to 2020 which recorded at 10.79%.

Underwriting Income RatioUnderwriting Income ratio in 2021 was recorded at 18.74%, decreased compared to 2020 which recorded at 23.63%.

Claim Expenses RatioClaim expense ratio in 2021 was recorded at 73.21%, increased compared to 2020 which recorded at 60.84%.


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Rasio Beban KomisiRasio beban komisi tahun 2021 mencapai 4,99%, sedikit menurun dibandingkan dengan tahun 2020 yang tercatat sebesar 5,49%.

Rasio Hasil InvestasiRasio hasil investasi tahun 2021 mencapai 3,99%, meningkat dibandingkan dengan tahun 2020 yang tercatat sebesar 3,36%. Peningkatan ini terutama dikontribusi oleh realisasi divestasi portofolio investasi di saham.

Kemampuan Membayar Utang

LikuiditasPerseroan menggunakan rasio likuiditas dalam mengukur kemampuan memenuhi kewajiban keuangan jangka pendek. Rasio likuiditas diukur berdasarkan perhitungan rasio cepat dan rasio lancar. Untuk menjaga rasio likuiditas tetap berada pada level yang optimal, Manajemen Perseroan senantiasa melakukan evaluasi dan pengawasan terhadap arus kas masuk (cash-in) dan arus kas keluar (cash-out), guna memastikan tersedianya dana untuk memenuhi kebutuhan pembayaran liabilitas jangka pendek ataupun liabilitas jangka panjang yang telah jatuh tempo.

Rasio likuiditas tahun 2021 mencapai 157,32%, meningkat dibandingkan dengan tahun 2020 yang tercatat sebesar 139,90%.

SolvabilitasRasio solvabilitas digunakan Perseroan untuk mengukur kemampuan dalam memenuhi kewajiban keuangan jangka panjang. Rasio solvabilitas dapat dihitung dengan menggunakan rasio jumlah liabilitas terhadap jumlah aset dan rasio jumlah liabilitas terhadap jumlah ekuitas. Berdasarkan Peraturan Otoritas Jasa Keuangan No. 71/POJK.05/2016, perusahaan asuransi dan perusahaan reasuransi Indonesia diwajibkan untuk menjaga rasio solvabilitas yang dihitung dengan menggunakan pendekatan modal minimum berbasis risiko (MMBR). Perseroan wajib untuk memenuhi target tingkat solvabilitas minimum 120% dari risiko yang mungkin timbul sebagai akibat dari deviasi dalam pengelolaan kekayaan dan liabilitas.

Rasio pencapaian solvabilitas pada tahun 2021 tercatat sebesar 200,41%, di atas persyaratan minimum. Sementara itu, rasio liabilitas terhadap jumlah aset dan rasio liabilitas terhadap jumlah ekuitas sedikit meningkat masing-masing menjadi 70,18% dan 235,30% dari semula 69,42% dan 226,98%.

Commission Expenses RatioCommission expense ratio in 2021 was recorded at 4.99%, a slight decrease compared to 2020 which recorded at 5.49%.

Investment Income RatioInvestment income ratio in 2021 was recorded at 3.99%, increased compared to 2020 which recorded at 3.36%. This increase was mainly contributed by the realization of divestment of the investment portfolio in shares.

Solvency

LiquidityThe Company uses the liquidity ratio to measure its ability to pay short-term financial obligations. The liquidity ratio is measured based on the calculation of the quick ratio and the current ratio. To maintain the liquidity ratio at an optimal level, the Management continuously evaluates and supervises cash-in and cash-out to ensure the availability of funds to pay matured current or non-current liabilities.

The liquidity ratio in 2021 was recorded at 157.32%, increased compared to 2020 which recorded at 139.90%.

SolvencyThe solvency ratio is used by the Company to measure its ability to meet long-term financial obligations. The solvency ratio can be calculated using total liabilities to total assets ratio and total liabilities to total equity ratio. Based on the Financial Services Authority Regulation No. 71/POJK.05/2016, Indonesian insurance and reinsurance companies are required to maintain a solvency ratio which is calculated using risk-based minimum capital (MMBR) approach. The Company is required to meet the minimum solvency level target of at least 120% of the potential risks from deviations in the management of assets and liabilities.

Solvency achievement ratio in 2021 was recorded at 200.41%, above the minimum requirement. Meanwhile, the liabilities to total assets ratio and the liabilities to total equity ratio increased slightly to 70.18% and 235.30%, respectively, from 69.42% and 226.98%.



Tingkat Kolektibilitas Piutang

Piutang Perseroan terdiri dari piutang premi, piutang reasuransi, dan piutang lain-lain. Informasi terkait jumlah, periode, serta penagihan piutang diuraikan sebagai berikut.

Piutang Premi Premium Receivables


Piutang Premi 2021 2020 Premium Receivables

Kurang dari 60 Hari 352,14 414,55 Less than 60 Days

Lewat Jatuh Tempo 60-90 Hari 9,88 6,43 Overdue 60-90 Days

Lewat Jatuh Tempo Lebih dari 90 Hari 54,79 27,94 Overdue more than 90 Days

Jumlah Piutang Premi 416,82 448,92 Total Premium Receivables

Piutang Reasuransi Reinsurance Receivables


Piutang Reasuransi 2021 2020 Reinsurance Receivables

Kurang dari 60 Hari 42,76 16,62 Less than 60 Days

Lewat Jatuh Tempo 60-90 Hari 7,71 4,23 Overdue 60-90 Days

Lewat Jatuh Tempo Lebih dari 90 Hari 28,02 9,95 Overdue more than 90 Days

Jumlah Piutang Reasuransi 78,49 30,80 Total Reinsurance Receivables

Dalam rangka meningkatkan kolektibilitas piutang, Perseroan menerapkan beberapa langkah strategis, di antaranya:1. Mengoptimalkan penagihan melalui surat elektronik dan SMS;2. Mempercepat pengiriman polis dan nota tagihan melalui

surat elektronik (e-Polis); serta3. Menambah metode pembayaran, di antaranya melalui virtual

account, Quick Response Code Indonesian Standard (QRIS), dan pembayaran melalui online yang bekerja sama dengan P2P payment maupun kartu kredit, sehingga memudahkan tertanggung dalam memilih opsi yang paling nyaman dalam melakukan pembayaran.

Struktur Modal

Perseroan mengelola permodalan secara efektif dan efisien guna memastikan pemeliharaan rasio modal yang sehat untuk menjaga keberlangsungan usaha dan memaksimalkan keuntungan bagi Pemegang Saham. Perseroan mengelola struktur modal dengan melakukan penyesuaian, berdasarkan perubahan kondisi ekonomi. Dalam memelihara dan menyesuaikan struktur modal tersebut, Perseroan dapat menyesuaikan pembayaran dividen kepada Pemegang Saham, imbalan modal kepada Pemegang Saham, atau menerbitkan saham baru. Sepanjang tahun 2021,

Receivables Collectability Rate

The Company’s receivables consist of premium receivables, reinsurance receivables, and other receivables. Information related to amount, period, and collection of receivables is described as follows.

To increase the collectability of receivables, the Company has implemented several strategic measures, including:1. Optimizing collection process through electronic mail and SMS;2. Accelerating the delivery of policies and invoices via

electronic mail (e-Policy); and3. Adding payment methods, including through virtual accounts,

Quick Response Code Indonesian Standard (QRIS), and online payments in collaboration with P2P payments or credit cards, making it easier for the insured to choose the most convenient option for making payments.

Capital Structure

The Company manages its capital effectively and efficiently to ensure that healthy capital ratios are always maintained to keep the business continuity and maximizing profits for the Shareholders. The Company manages its capital structure by making adjustments, based on changes in economic conditions. In maintaining and adjusting the capital structure, the Company may calibrate dividend payments to the Shareholders, capital return to the Shareholders, or issue new shares. Throughout 2021, no changes were


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tidak terjadi perubahan atas tujuan, kebijakan, ataupun proses struktur modal. Perseroan terus berupaya menjaga rasio modal, salah satunya dengan menggunakan ukuran leverage keuangan, yaitu rasio utang terhadap ekuitas.


Uraian 2021 2020 Description

Jumlah Liabilitas 2.051,45 1.954,50 Total Liabilities

Dikurangi:Kas dan Bank 29,53 24,10 Less:

Cash on Hand and Banks

Liabilitas Neto 2.021,92 1.930,39 Net Liabilities

Ekuitas Equity

Modal Saham 75,00 75,00 Share Capital

Tambahan Modal Disetor 102,72 102,72 Additional Paid In Capital

Saldo Laba 777,50 718,11 Retained Earnings

Jumlah Ekuitas 955,22 895,84 Total Equity

Rasio Utang terhadap Ekuitas (%) 212 215 Liabilities to Equity Ratio (%)

Realisasi Penggunaan Dana Hasil Penawaran Umum

Berdasarkan Peraturan Otoritas Jasa Keuangan No. 30/POJK.05/2015 tentang Laporan Realisasi Penggunaan Dana Hasil Penawaran Umum, Perseroan wajib melaporkan dana dan hasil penawaran umum perdana saham kepada regulator. Namun, sejak pelaksanaan penawaran umum perdana saham di tahun 1997, Perseroan belum pernah melakukan penawaran saham kembali. Adapun dana dan hasil penawaran umum perdana saham tersebut telah digunakan seluruhnya dan telah dilaporkan penggunaannya kepada regulator.

Program Kepemilikan Saham oleh Manajemen dan/atau Karyawan

Sampai akhir tahun 2021, Perseroan tidak melaksanakan program kepemilikan saham, baik untuk Manajemen maupun karyawan.

Ikatan Material untuk Investasi Barang Modal

Pada tahun 2021, Perseroan tidak memiliki ikatan material untuk investasi barang modal.

Investasi Barang Modal

Investasi barang modal dilakukan Perseroan terhadap penambahan aset tetap. Pada tahun 2021, realisasi investasi barang modal Perseroan mencapai Rp11,11 miliar, meningkat

made to the goals, policies, or capital structure processes. The Company continues to strive in maintaining its capital ratio, one of which is by using a financial leverage measure, namely the liabilities to equity ratio.

Realization of Use of Proceeds from Public Offering

Based on the Financial Services Authority Regulation No. 30/POJK.05/2015 concerning Report on the Realization of Use of Proceeds from Public Offering, the Company is required to report the fund and proceeds from the initial public offering activity to the regulator. However, since the implementation of the initial public offering in 1997, the Company has never made a public share offering again. As for the funds and proceeds from the initial public offering have been fully used and reported to the regulator.

Management and/or Employees Share Ownership Program

Until the end of 2021, the Company did not implement any share ownership program, either for the Management or employees.

Material Commitments for Capital Assets Investment

In 2021, the Company has no material commitments for capital assets investment.

Capital Assets Investment

Capital goods investment was made by the Company for the addition of fixed assets. In 2021, the actual Company’s capital goods investment reached Rp11.11 billion, an increase by



10,55% atau Rp1,06 miliar dibandingkan dengan tahun 2020 sebesar Rp10,05 miliar. Informasi lebih lengkap mengenai realisasi investasi barang modal Perseroan dalam 2 tahun terakhir diungkapkan sebagai berikut.


Jenis Barang ModalCapital Goods Type

TujuanPurpose 2021 2020

BangunanBuilding

Pendukung OperasionalOperational Support - 0,29

Kendaraan BermotorMotor Vehicles

Pendukung OperasionalOperational Support 6,76 2,39

Peralatan KantorOffice Equipment


KomputerComputer


Prasarana KantorOffice Facilities

Pendukung OperasionalOperational Support 0,08 -

Jumlah / Total 11,11 10,05

Informasi Material terkait Investasi, Ekspansi, Divestasi, Penggabungan/Peleburan Usaha, Akuisisi, dan Restrukturisasi Utang/Modal

Investasi Instrumen KeuanganInvestasi dalam instrumen keuangan yang dilakukan Perseroan di tahun 2021 diungkapkan sebagai berikut.


Uraian 2021 2020 Reinsurance Receivables

Efek 1,075.32 956.78 Marketable Securities

Deposito Berjangka 293.39 271.57 Time Deposits

Properti Investasi 78.17 109.73 Investment Properties

Penyertaan Saham 1.17 1.17 Investment in Stocks

Total 1,448.05 1,339.25 Total

Uraian lebih lengkap mengenai investasi instrumen keuangan diungkapkan dalam Catatan No. 8 Laporan Keuangan Konsolidasian Perseroan.

Dewan Komisaris, Direksi, dan Komite Audit telah memastikan transaksi tersebut dilakukan dengan wajar dan telah dilaksanakan sesuai dengan praktik bisnis yang berlaku secara umum.

EkspansiPerseroan terus melakukan pengembangan bisnis melalui penambahan jumlah mitra, yang terdiri dari mitra pemasaran dan mitra operasional. Mitra pemasaran meliputi broker, agen, perusahaan fintech, bank, leasing, dan e-commerce. Sedangkan, mitra operasional meliputi bengkel rekanan, rumah sakit, perusahaan reasuransi, loss adjuster, dan penyedia layanan TI.

10.55% or Rp1.06 billion compared to Rp10.05 billion in 2020. More complete information regarding the actual Company’s capital goods investment in the last 2 years is presented as follows.

Material Information on Investment, Expansion, Divestment, Merger/Consolidation, Acquisition, and Capital/ Debt Restructuring

Financial Instrument InvestmentInvestments in financial instruments made by the Company in 2021 are presented as follows.

A more complete description of investment in financial instruments is disclosed in the Note to Consolidated Financial Statements No. 8.

The Board of Commissioners, the Board of Directors and the Audit Committee have ensured that these transactions was carried out fairly and in accordance with generally accepted business practices.

ExpansionThe Company continues its business development by increasing the number of its business partners, consisting of marketing partners and operational partners. Marketing partners include brokers, agents, fintech companies, banks, leasing companies, and e-commerce. Whereas, operational partners include partner workshops, hospitals, reinsurance companies, loss adjusters, and IT service providers.


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Penggabungan atau Peleburan UsahaSepanjang tahun 2021, Perseroan tidak melakukan penggabungan atau peleburan usaha.

AkuisisiSepanjang tahun 2021, Perseroan tidak melakukan akuisisi.

Restrukturisasi Utang/ModalSepanjang tahun 2021, Perseroan tidak melakukan restrukturisasi utang/modal.

Transaksi Material yang Mengandung Benturan Kepentingan atau Transaksi dengan Pihak Afiliasi

Informasi Transaksi Material yang Mengandung Benturan KepentinganSepanjang tahun 2021, Perseroan tidak melakukan transaksi yang mengandung benturan kepentingan.

Informasi Transaksi dengan Pihak AfiliasiPerseroan telah melakukan transaksi dengan pihak berelasi, terutama terkait transaksi asuransi Sifat dan hubungan serta jenis transaksi yang dilakukan dengan pihak-pihak berelasi diungkapkan pada tabel berikut.

Pihak BerelasiRelated Parties

Sifat HubunganCharacter of Relationship

Jenis TransaksiTypes of Transaction

PT Aon Indonesia Di bawah pengendali yang sama.Under the same control.

• Penutupan asuransi;• Klaim bruto; dan • Komisi.

• Closing of Insurance;• Gross claims; and• Commission.

PT Aon Reinsurance Brokers Indonesia Di bawah pengendali yang sama.Under the same control.

• Penutupan asuransi; dan• Reasuradur.

• Closing of Insurance; and• Reinsurer.

PT Lippo Karawaci Tbk Di bawah pengendali yang sama.Under the same control.

• Penutupan asuransi;• Klaim bruto; dan• Investasi.

• Closing of Insurance;• Gross claims; and• Investment.

PT Matahari Putra Prima Tbk Di bawah pengendali yang sama.Under the same control.

• Penutupan asuransi;• Klaim bruto; dan• Investasi.

• Closing of Insurance;• Gross claims; and• Investment.

PT Bank Nationalnobu Tbk Di bawah pengendali yang sama.Under the same control.

• Penutupan asuransi;• Investasi;• Kas di bank;• Reasuradur;• Komisi; dan • Klaim bruto.

• Closing of Insurance;• Investment;• Cash in bank;• Reinsurer;• Commission; and• Gross claims.

PT Mahkota Sentosa Utama Di bawah pengendali yang sama.Under the same control.

Piutang lain-lain.Other receivables.

PT Teknologi Pamadya Analitika Di bawah pengendali yang sama.Under the same control.

• Penutupan asuransi; dan • Piutang lain-lain.

• Closing of Insurance; and• Other receivables.

PT Multipolar Tbk Di bawah pengendali yang sama.Under the same control.

• Penutupan asuransi; dan• Klaim Bruto.

• Closing of Insurance; and• Gross claims.

Business Merger or ConsolidationThroughout 2021, the Company did not conduct any business mergers or consolidations.

AcquisitionThroughout 2021, the Company did not make any acquisitions.

Capital/Debt RestructuringThroughout 2021, the Company did not conduct any capital/debt restructuring.

Material Transactions Containing Conflict of Interest or Transactions with Affiliated Parties

Information on Material Transactions Containing Conflict of InterestThroughout 2021, the Company did not perform any transactions containing conflicts of interest.

Information on Transaction with Affiliated PartiesThe Company has conducted transactions with related parties, particularly related to insurance transactions. The nature and relationships as well as the types of transactions carried out with related parties are described in the following table.



Rincian transaksi dengan pihak berelasi diungkapkan dalam Catatan No. 37 Laporan Keuangan Konsolidasian Perseroan.

Selain transaksi yang telah diungkapkan di atas, Perseroan juga melakukan transaksi dengan PT Teknologi Pamadya Analitika berupa jual beli dan pengalihan merek terdaftar. Transaksi tersebut telah Perseroan sampaikan kepada OJK dalam laporan keterbukaan informasi melalui sistem pelaporan IDX e-reporting.

Kewajaran TransaksiPerseroan memastikan dalam setiap transaksi yang dilakukan tidak memiliki tujuan yang berpotensi melanggar ketentuan yang berlaku, termasuk tidak menimbulkan benturan kepentingan bagi Perseroan maupun Pemegang Saham mayoritas ataupun minoritas.

Pemenuhan Peraturan dan Ketentuan TerkaitPerseroan telah memenuhi peraturan dan ketentuan terkait:1. Peraturan Otoritas Jasa Keuangan No.17/POJK.04/2020

tentang Transaksi Material dan Perubahan Kegiatan Usaha; dan

2. Peraturan Otoritas Jasa Keuangan No. 42/POJK.04/2020 tentang Transaksi Afiliasi dan Transaksi Benturan Kepentingan.

Pernyataan Dewan Komisaris dan Direksi atas TransaksiDewan Komisaris, Direksi, dan Komite Audit telah memastikan transaksi tersebut dilakukan dengan wajar dan telah dilaksanakan sesuai dengan praktik bisnis yang berlaku secara umum.

Perbandingan Target 2021

Kinerja keuangan Perseroan tahun 2021 secara umum telah sejalan dengan target yang ditetapkan dan mengalami pertumbuhan dibandingkan tahun sebelumnya. Informasi mengenai perbandingan target dan realisasi tahun 2021 diuraikan sebagai berikut.


UraianDescription

Realisasi 2021Realization in 2021

Target 2021Target in 2021

PencapaianAchievement

(%)

Jumlah AsetTotal Assets 2.923,29 3.013,49 97,01

Jumlah LiabilitasTotal Liabilities 2.051,45 2.026,86 101,21

Jumlah EkuitasTotal Equity 871,83 986,64 88,36

Premi BrutoGross Premiums 2.167,28 1.725,00 125,64

Klaim BrutoGross Claims 1.440,78 700,98 205,54

Hasil UnderwritingUnderwriting Income 315,25 285,47 110,43

Laba Tahun BerjalanProfit for the Year 98,38 120,62 81,56

Details of transactions with related parties are disclosed in Note to Consolidated Financial Statements No. 37.

In addition to the transactions described above, the Company also conducted transactions with PT Teknologi Pamadya Analitika in the form of sale and purchase transaction as well as transfer of registered trademarks. The Company has informed these transactions to the FSA via an information disclosure report through the IDX e-reporting system.

Fairness of TransactionThe Company ensures that every transaction does not have a purpose that potentially violate applicable laws and regulations, including not causing a conflict of interest for the Company and the majority or minority shareholders.

Fulfillment of Relevant Rules and ConditionsThe Company has complied with the relevant rules and regulations:1. Financial Services Authority Regulation No.17/POJK.04/2020

concerning Material Transactions and Changes in Business Activities; and

2. Financial Services Authority Regulation No. 42/POJK.04/2020 concerning Affiliated Transactions and Conflict of Interest Transactions.

Statement of the Board of Commissioners and Board of Directors on the TransactionThe Board of Commissioners, Board of Directors, and the Audit Committee have ensured that the transaction was carried out fairly and in accordance with generally accepted business practices.

Target Achievement in 2021

The Company’s financial performance in 2021 in general has been in line with the predetermined targets and has experienced growth compared to the previous year. Information regarding the comparison of targets and realizations in 2021 is described as follows.


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The achievement of the profit for the year performance of PT Lippo Life Assurance and its Subsidiary for 2021 financial year is below the predetermined target, thus affecting the achievement of consolidated profit for the year.

Dividend and Distribution Policy

Dividend PolicyThe Company pays dividends in cash to the Shareholders. The dividend distribution also taking into account the Company’s performance and financial condition during the financial year without prejudice to the rights of the GMS.

Dividend DistributionInformation regarding the distribution of the Company’s dividends in the last 3 years is described in the following table.

Amendments to Accounting Principles

The implementation of the new/revised standards and interpretations, which are relevant to the Company’s operations, which have been issued and effective as of January 1st, 2021, are as follows.

Pencapaian kinerja laba tahun berjalan PT Lippo Life Assurance, Entitas Anak Perseroan, untuk tahun buku 2021 berada di bawah target yang telah ditetapkan, sehingga memengaruhi pencapaian laba tahun berjalan secara kondolidasian.

Kebijakan dan Pembagian Dividen

Kebijakan DividenPerseroan membayarkan dividen dalam bentuk uang tunai kepada Pemegang Saham. Pembagian dividen tersebut akan mempertimbangkan kondisi keuangan dan kinerja Perseroan selama tahun buku tersebut tanpa mengurangi hak dari RUPS.

Pembagian DividenInformasi terkait pembagian dividen Perseroan dalam 3 tahun terakhir diungkapkan dalam tabel berikut.

Tanggal Pembayaran DividenDividend Payment Date

Tahun BukuFinancial Year

Jumlah Dividen per Saham

(dalam Rupiah penuh)Total Dividend per

Share(in full Rupiah)

Jumlah Dividen per Tahun

(dalam miliar Rupiah)Total Dividend per

Year(in billion Rupiah)

Rasio DividenDividend Ratio

10 Mei 2019May 10th, 2019 2018 325 48,75 70,97% dari laba bersih

70.97% from net income

9 September 2020September 9th, 2020 2019 214 32,10 40,12% dari laba bersih


23 Juli 2021July 23th, 2021 2020 279 41,85 45,00% dari laba bersih


Perubahan Kebijakan Akuntansi

Penerapan dari standar dan interpretasi baru/revisi, yang relevan dengan operasional Perseroan, yang telah diterbitkan dan efektif sejak tanggal 1 Januari 2021 sebagai berikut.

ISAK/Amendemen PSAKISAK/PSAK Amendment

Dampak terhadap PerseroanImpact on the Company

Amendemen PSAK 1: Penyajian Laporan Keuangan.

Amendments to PSAK 1: Presentation of Financial Statements.

Tidak menimbulkan perubahan substansial terhadap kebijakan akuntansi Perseroan dan tidak terdapat pengaruh yang material.

Did not cause any substantial changes to the Company’s accounting policies and has no material effect.

Amendemen PSAK 16: Aset Tetap tentang Hasil Sebelum Penggunaan yang Diintensikan.

Amendments to PSAK 16: Property, Plant and Equipment on Proceeds Before Intensified Use.



Amendemen PSAK 57: Provisi, Liabilitas Kontinjensi, dan Aset Kontinjensi tentang Kontrak Memberatkan-Biaya Memenuhi Kontrak.

Amendments to PSAK 57: Provisions, Contingent Liabilities and Contingent Assets on Burdensome Contracts - Cost for Fulfillment of Contracts.



Penyesuaian Tahunan atas PSAK 73: Sewa.

Annual Adjustment to PSAK 73: Leases.





Perubahan Peraturan Perundang-Undangan yang Berdampak Signifikan terhadap Perusahaan

Peraturan perundang-undangan merupakan seluruh jenis peraturan perundang-undangan yang diundangkan dan dinyatakan berlaku bagi Direksi Emiten atau Perusahaan Publik, termasuk bagi Perseroan. Uraian perubahan peraturan perundang-undangan yang berpengaruh signifikan terhadap kinerja Perusahaan ditunjukkan sebagai berikut.

Jenis PeraturanRegulation Type

Dampak terhadap PerseroanImpact on the Company

Peraturan Otoritas Jasa Keuangan No. 04/POJK.05/2021 tentang Penerapan Manajemen Risiko dalam Penggunaan Teknologi Informasi oleh Lembaga Jasa Keuangan NonBank.

Financial Services Authority Regulation No. 04/POJK.05/2021 concerning the Application of Risk Management in the Use of Information Technology by Non-Bank Financial Services Institutions.

Perseroan harus melakukan penyesuaian dalam meminimalisir risiko-risiko yang terkait dengan penggunaan teknologi informasi, termasuk pembentukan Komite Pengarah Teknologi Informasi dan pembuatan kebijakan lain terkait penggunaan teknologi informasi.

The Company must make adjustments in minimizing the risks associated with the use of information technology, including with the establishment of the Information Technology Steering Committee and preparation of other policies related to the use of information technology.

Surat Edaran Otoritas Jasa Keuangan No. 22/SEOJK.05/2021 tentang Penerapan Manajemen Risiko dalam Penggunaan Teknologi Informasi oleh Lembaga Jasa Keuangan NonBank.

Financial Services Authority Circular Letter No. 22/SEOJK.05/2021 concerning the Application of Risk Management in the Use of Information Technology by Non-Bank Financial Services Institutions.

Perseroan harus melakukan penyesuaian dalam meminimalisir risiko-risiko yang terkait dengan penggunaan teknologi informasi, antara lain penyusunan kebijakan dan prosedur penggunaan teknologi informasi yang memuat aspek manajemen, pengembangan dan pendanaan, operasional teknologi informasi, jaringan komunikasi, pengamanan informasi, rencana pemulihan bencana, penggunaan pihak penyedia teknologi informasi, dan sebagainya.

The Company must make adjustments in minimizing the risks associated with the use of information technology, including the preparation of policies and procedures for the use of information technology which includes several aspects such as management, development and funding, information technology operations, communication networks, information security, disaster recovery plans, use of third parties. information technology providers, and so on.

Surat Edaran Otoritas Jasa Keuangan No. 9/SEOJK.05/2021 tentang Bentuk Laporan Berkala Perusahaan Asuransi.

Financial Services Authority Circular Letter No. 9/SEOJK.05/2021 concerning Forms of Insurance Company Periodic Reports.

Perseroan harus melakukan penyesuaian terhadap bentuk dan susunan laporan berkala (Laporan bulanan, triwulan, tahunan, dan lainnya) yang disampaikan kepada regulator.

The Company must make adjustments to the form and structure of periodic reports (monthly, quarterly, annual reports, and others) submitted to the regulator.

Surat Edaran Otoritas Jasa Keuangan No. 8/SEOJK.05/2021 tentang Penerapan Manajemen Risiko bagi Perusahaan Asuransi, Perusahaan Asuransi Syariah, Perusahaan Reasuransi, dan Perusahaan Reasuransi Syariah.

Financial Services Authority Circular Letter No. 8/SEOJK.05/2021 concerning the Implementation of Risk Management for Insurance Companies, Sharia Insurance Companies, Reinsurance Companies, and Sharia Reinsurance Companies.

Perseroan harus melakukan penyesuaian terhadap penerapan manajemen risiko yang mengacu pada 9 profil risiko terbaru, membentuk struktur manajemen risiko, pembentukan Komite Manajemen Risiko, fungsi manajemen risiko, dan hal-hal lain terkait penerapan manajemen risiko korporasi.

The Company must make adjustments to the risk management implementation that refers to the 9 latest risk profiles, establish a risk management structure, establish a Risk Management Committee, risk management functions, and other matters related to the implementation of corporate risk management.

Surat Edaran Otoritas Jasa Keuangan No. 1/SEOJK.05/2021 tentang Penilaian Tingkat Kesehatan Perusahaan Asuransi, Perusahaan Asuransi Syariah, Perusahaan Reasuransi, dan Perusahaan Reasuransi Syariah.

Financial Services Authority Circular Letter No. 1/SEOJK.05/2021 concerning Assessment of Soundness Level of Insurance Companies, Sharia Insurance Companies, Reinsurance Companies, and Sharia Reinsurance Companies.

Perseroan wajib melakukan penilaian tingkat kesehatan perusahaan dengan menggunakan 4 faktor, yaitu faktor tata kelola, faktor profil risiko (berdasarkan 9 profil risiko terbaru sesuai POJK 4/2020), faktor rentabilitas, dan faktor permodalan.

The Company is required to conduct an assessment of its soundness level using 4 factors, i.e. governance factor, risk profile factor (based on the 9 latest risk profiles according to POJK 4/2020), profitability factor, and capital factor.

Surat Edaran Otoritas Jasa Keuangan No. 16/SEOJK.04/2021 tentang Bentuk dan Isi Laporan Tahunan Emiten atau Perusahaan Publik.

Financial Services Authority Circular Letter No. 16/SEOJK.04/2021 concerning the Form and Content of Annual Report Filed by Issuers or Public Companies.

Perseroan harus melakukan penyesuaian standar format dalam penyusunan Laporan Tahunan, termasuk Laporan Keberlanjutan (Sustainability Report/SR), sebagai bagian yang tidak terpisahkan dari Laporan Tahunan.

The Company must make an adjustment to the standard format in the preparation of the Annual Report, including the Sustainability Report (SR), as an integral part of the Annual Report.

Changes in Laws and Regulations that Significantly Impact the Company

Laws and regulations are all types of laws and regulations that are promulgated and declared valid for the Board of Directors of Issuers or Public Companies, including for the Company. The description of changes in laws and regulations that have a significant effect on the Company’s performance is presented as follows.


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Material Information Subsequent to the Date of the Financial Statements

There was no material information that has a material and significant financial impact subsequent to the audited Financial Statements date of December 31st, 2021.

Business Prospects in 2022

Economic recovery is projected to continue throughout 2022 in line with increasingly solid policy synergies between authorities and gradually improving economic performance in 2021. In addition, massive acceleration of the vaccination program also continues to be implemented with the opening of priority economic sectors which are expected to be the foundation of the ongoing process of national economic recovery. Bank Indonesia projects the national economic growth in 2022 to be in the range of 4.7%-5.5% and the global economy is projected to reach 4.4%. The volume of world trading is also projected to continue to increase in line with more stable commodity prices to support the export performance of developing countries.

Likewise with the development of insurance industry which is projected to continue to grow along with increasing public awareness on the importance of protecting various elements in their life, from their health to property assets, in the midst of conditions filled with uncertainty due to the Covid-19 pandemic. The Financial Services Authority targets life insurance assets growth in 2022 to reach 4.66% and general insurance and reinsurance assets to reach 3.14%, bringing the total addition of insurance industry assets in 2022 to Rp34.14 trillion. However, the development of insurance industry is also projected to face various challenges throughout 2022. Uncertainty in the global financial market which is predicted to keep continuing in 2022 and high spread of the Omicron variant of COVID-19 requires special attention to realize economic recovery and growth in the insurance industry.

Projections for 2022

Business targets are prepared by taking into account economic conditions, business prospects and the Company’s performance, as shown in the following table.

Informasi Material setelah Tanggal Laporan Keuangan

Tidak terdapat informasi material yang menimbulkan dampak keuangan material dan signifikan setelah tanggal Laporan Keuangan audit 31 Desember 2021.

Prospek Usaha Tahun 2022

Pemulihan ekonomi diproyeksikan akan terus berlanjut sepanjang tahun 2022 seiring dengan sinergi kebijakan yang semakin solid antar otoritas serta kinerja ekonomi tahun 2021 yang berangsur membaik. Selain itu, akselerasi masifnya program vaksinasi juga terus berlanjut disertai pembukaan sektor-sektor ekonomi prioritas yang diharapkan menjadi tumpuan berlanjutnya proses pemulihan ekonomi nasional. Bank Indonesia memproyeksikan pertumbuhan ekonomi nasional tahun 2022 berada di kisaran 4,7%-5,5% dan perekonomian global diproyeksikan akan mencapai 4,4%. Volume perdagangan dunia juga diproyeksikan terus meningkat seiring dengan harga komoditas yang stabil sehingga dapat menopang kinerja ekspor negara-negara berkembang.

Begitu juga dengan perkembangan industri asuransi yang diproyeksikan akan terus bertumbuh seiring dengan meningkatnya kesadaran masyarakat akan pentingnya melindungi berbagai elemen dalam kehidupan, mulai dari kesehatan hingga aset properti, di tengah kondisi yang diliputi ketidakpastian akibat pandemi Covid-19. Otoritas Jasa Keuangan kemudian menargetkan pertumbuhan aset asuransi jiwa tahun 2022 mencapai 4,66% serta aset asuransi umum dan reasuransi mencapai 3,14%, sehingga total penambahan aset industri asuransi tahun 2022 mencapai Rp34,14 triliun. Namun demikian, perkembangan industri asuransi juga diproyeksikan akan menghadapi berbagai tantangan sepanjang tahun 2022. Ketidakpastian pasar keuangan global yang diprediksi masih akan terus berlanjut serta tingginya penyebaran Covid-19 varian Omicron perlu mendapat perhatian khusus agar realisasi pemulihan ekonomi dan pertumbuhan industri asuransi dapat terealisasi.

Sumber: • Laporan Perekonomian Indonesia 2021, Bank Indonesia; dan• Artikel dari Bisnis.com yang berjudul “OJK Targetkan Aset Industri Asuransi

Tumbuh Rp34,14 Triliun di 2022”, diakses di https://finansial.bisnis.com/read/20220208/215/1498175/ojk-targetkan-aset-industri-asuransi-tumbuh-rp3414-triliun-di-2022.

Source:• Indonesia Economic Report 2021, Bank Indonesia; and• Article from Bisnis.com “OJK Targets Insurance Industry Assets to Grow by

Rp34.14 Trillion in 2022”, that can be accessed at https://finansial.bisnis.com/read/20220208/215/1498175/ojk-targetkan-aset-industri-asuransi-tumbuh-rp3414-triliun-di-2022.

Proyeksi Tahun 2022

Target usaha disusun dengan mempertimbangkan kondisi perekonomian, prospek usaha, serta kinerja Perseroan, sebagaimana yang diungkapkan dalam tabel berikut.




Uraian Realisasi 2021Realization in 2021

Target 2022Target in 2022 Description

Jumlah Aset 2.923,29 3.601,83 Total Assets

Jumlah Liabilitas 2.051,45 2.342,47 Total Liabilities

Jumlah Ekuitas 871,83 1.259,36 Total Equity

Premi Bruto 2.167,28 2.500,00 Gross Premiums

Klaim Bruto 1.440,78 1.393,56 Gross Claims

Hasil Underwriting 315,25 333,38 Underwriting Income

Laba Tahun Berjalan 98,38 175,41 Profit for the Year

Informasi Kelangsungan Usaha

Hal-Hal yang Berpotensi Berpengaruh Signifikan terhadap Kelangsungan UsahaSepanjang tahun 2021, tidak terdapat hal-hal yang berpengaruh signifikan terhadap keberlangsungan usaha Perseroan meskipun kondisi industri asuransi menghadapi ketidakpastian akibat pandemi Covid-19 yang masih berlangsung.

Penilaian Manajemen atas Hal-Hal yang Berpotensi Berpengaruh Signifikan terhadap Kelangsungan UsahaPenilaian terhadap kemampuan Perseroan senantiasa dilakukan oleh pihak Manajemen secara berkala dan periodik. Penilaian dilakukan terhadap kemampuan Perseroan dalam melanjutkan keberlangsungan usaha di masa yang akan datang. Berdasarkan hasil penilaian yang dilakukan pada tahun 2021, pihak Manajemen meyakini bahwa Perseroan telah memiliki kekuatan dan kemampuan yang cukup untuk melanjutkan usaha melalui berbagai penerapan strategi yang efektif dan adaptif. Penilaian tersebut juga tidak menemukan adanya ketidakpastian material yang berpengaruh signifikan terhadap kemampuan Perseroan dalam melanjutkan kegiatan usaha.

Posisi LippoInsurancePerseroan mencatatkan pencapaian yang luar biasa dengan menempati ranking nasional pada peringkat 5 berdasarkan kinerja keuangan tahun 2019-2020 untuk perusahaan asuransi umum yang memiliki ekuitas senilai Rp500 miliar-Rp1,5 triliun. Perseroan akan terus memanfaatkan setiap kesempatan bertumbuh ke depan untuk pencapaian visi ke depan, yaitu menempati target di peringkat 5 besar produksi premi secara nasional.

Sumber: Media Asuransi November 2021. Source: Insurance Media November 2021.

Asumsi yang Digunakan Manajemen dalam Melakukan AssessmentPerseroan menggunakan asumsi dari berbagai pihak, baik internal maupun eksternal perusahaan, dalam melakukan penilaian. Asumsi tersebut digunakan Perseroan sebagai acuan dalam menganalisis modal bisnis Perseroan, serta merumuskan strategi dan kebijakan bisnis yang sesuai dengan kondisi Perseroan untuk menghadapi berbagai tantangan dan persaingan dalam industri asuransi.

Information on Business Continuity

Matters with Potentially Significant Impact on Business ContinuityThere were no events or situation that had a significant impact on the sustainability of the Company’s business throughout 2021 even though the insurance industry was facing uncertainty due to the ongoing Covid-19 pandemic.

The Management’s Assessment of Matters with Potentially Significant Impact on Business ContinuityAssessment of the Company’s ability is always conducted by the Management periodically. An assessment is conducted on the Company’s ability to continue its business continuity in the future. Based on the results of the assessment conducted in 2021, the Management believes that the Company has sufficient strength and capability to continue its business through the implementation of various effective and adaptive strategies. The assessment also did not find any material uncertainty that may significantly affected the Company’s ability to continue its business activities.

LippoInsurance’s PositionThe Company recorded an extraordinary achievement by getting ranked at number 5 nationally based on 2019-2020 financial performance for general insurance companies with equity of Rp500 billion-Rp1.5 trillion. The Company will continue to take advantage of every opportunity to grow in an effort to achieve its vision for the future, which is to achieve its target of being in the top 5 of premium production nationally.

Assumptions Used in the Management’s AssessmentThe Company uses assumptions made by many parties, both internally and externally in conducting the assessment. These assumptions are used by the Company as a reference in analyzing the Company’s business capital, as well as preparing business strategies and policies that are suitable with the Company’s conditions to face various challenges and competition in the insurance industry.


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LippoInsurace meyakini bahwa penerapan Tata Kelola Perusahaan yang Baik (Good Corporate Governance/GCG) secara konsisten dan berkesinambungan dapat memberikan dampak positif bagi Perseroan, serta mampu meningkatkan nilai manfaat serta kepercayaan para pemangku kepentingan. Komitmen Perseroan atas konsistensi penerapan GCG, direalisasikan melalui berbagai kebijakan serta tindakan yang senantiasa didasarkan pada prinsip-prinsip Tata Kelola Perusahaan yang Baik.

LippoInsurace believes that a consistent and sustainable implementation of Good Corporate Governance (GCG) can have a positive impact on the Company, and can increase the benefit value and the trust of the stakeholders. The Company’s commitment to a consistent GCG implementation is realized through various policies and actions that are always based on the Good Corporate Governance principles.

TATA KELOLA PERUSAHAANCORPORATE GOVERNANCE


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Komitmen Penerapan Tata Kelola PerusahaanCommitment to Good Corporate Governance Implementation

Tata kelola perusahaan yang baik (good corporate governance/GCG) merupakan prinsip-prinsip yang mendasari suatu proses dan mekanisme pengelolaan perusahaan berlandaskan peraturan perundang-undangan dan etika berusaha. Sebagai sebuah perusahaan yang bergerak dalam bidang asuransi, menjaga hubungan yang baik dengan para pemangku kepentingan, khususnya pemegang polis, tertanggung, peserta, dan/atau pihak yang berhak memperoleh manfaat merupakan hal yang sangat penting bagi Perseroan. Oleh karena itu, Perseroan berkomitmen untuk menerapkan prinsip-prinsip GCG dalam setiap aktivitas bisnis seperti yang diungkapkan dalam tabel berikut.

Prinsip GCGGCG Principles

Komitmen PerseroanCompany’s Commitment

TransparansiTransparency

Menyediakan informasi yang relevan, akurat, dan jelas kepada seluruh pemangku kepentingan melalui situs web Perseroan (www.lippoinsurance.com), Bursa Efek Indonesia (www.idx.co.id), dan berbagai platform sistem pelaporan yang diwajibkan oleh regulator.

Providing relevant, accurate and clear information to all stakeholders through the Company’s website (www.lippoinsurance.com) and the Indonesia Stock Exchange’s website (www.idx.co.id).

AkuntabilitasAccountability

Menetapkan tugas dan tanggung jawab yang jelas bagi seluruh organ perusahaan sesuai Visi, Misi, serta Nilai dan Budaya Perseroan, dengan tetap memperhatikan peraturan perundang-undangan yang berlaku.

Establish distinct duties and responsibilities for all Company’s organs in accordance with the Company’s Vision, Mision as well as the Company’s Values and Culture, with due observance of the prevailing laws and regulations.

Tanggung JawabResponsibility

Mematuhi peraturan perundang-undangan yang berlaku serta melaksanakan tanggung jawab sosial dan lingkungan.Comply with applicable laws and regulations and carry out social and environmental responsibility.

IndependensiIndependence

Meminimalisir terjadinya benturan kepentingan dalam pengambilan keputusan yang diambil organ perusahaan. Minimizing the occurrence of conflicts of interest in decision making by Company’s organs.

Kewajaran dan KesetaraanFairness and Equality

Memastikan perlakuan yang setara dan adil dalam memenuhi hak-hak pemangku kepentingan sesuai dengan peraturan perundang-undangan.

Ensuring equal and fair treatment in fulfilling the stakeholders’ rights in accordance with prevailing laws and regulations.

Good corporate governance (GCG) is a principle that underlies a process and mechanism for managing a company based on prevailing laws and regulations and business ethics. As a company engaged in the insurance sector, maintaining good relationships with the stakeholders, especially policy holders, insureds, participants, and/or other parties entitled to receive benefits is very important for the Company. Therefore, the Company is committed to implementing GCG principles in every business activity. This commitment is presented in the following table.


TATA KELOLA PERUSAHAAN / Corporate Governance128

The establishment of the Company’s GCG structure is pursuant to Law No. 40 of 2007 concerning Limited Liability Companies. This structure has a purpose to directing the Company’s organs, such as the General Meeting of Shareholders, the Board of Commissioners, and the Board of Directors in carrying out their duties in terms of supervision and management of the Company in a trustworthy, professional, effective, and efficient manner to improve sustainable business performance.

In practice, in performing its duties, the Board of Commissioners is assisted by supporting Committees in supervisory function i.e., the Audit Committee, the Remuneration and Nomination Committee, the Risk Oversight Committee, and the Good Corporate Governance Committee. Meanwhile, in performing its duties, the Board of Directors is assisted by the Investment Committee, the Product Development Committee, the Medical Committee, the AML-CFT Committee, the Anti-Fraud Committee, the Consumer Complaints Handling Committee, Risk Management Committee, Information Technology Steering Committee, the Corporate Secretary, the Internal Audit Unit, the Corporate Risk Management Unit, as well as the external auditor to audit the Company’s Financial Statements. The Company’s GCG structure is described as follows.

Struktur Tata Kelola PerusahaanCorporate Governance Structure

Pembentukan struktur GCG Perseroan berpedoman pada Undang—Undang No. 40 Tahun 2007 tentang Perseroan Terbatas. Struktur tersebut berfungsi untuk mengarahkan organ-organ perusahaan, seperti Rapat Umum Pemegang Saham, Dewan Komisaris, dan Direksi untuk menjalankan tugasnya terkait pengawasan dan pengelolaan Perseroan secara amanah, profesional, efektif, dan efisien dalam rangka meningkatkan kinerja bisnis yang berkelanjutan.

Dalam praktiknya, pelaksanaan tugas Dewan Komisaris dibantu oleh komite pendukung dalam fungsi pengawasan, yaitu Komite Audit, Komite Remunerasi dan Nominasi, Komite Pemantau Risiko, serta Komite Kebijakan Tata Kelola Perusahaan. Sementara itu, pelaksanaan tugas Direksi dibantu oleh Komite Investasi, Komite Pengembangan Produk, Komite Medis, Komite APU PPT, Komite Anti Fraud Komite Penanganan Pengaduan Konsumen, Komite Manajemen Risiko, Komite Pengarah Teknologi Informasi, Sekretaris Perusahaan, Unit Audit Internal, Unit Manajemen Risiko Perusahaan, serta audit eksternal yang membantu mengaudit Laporan Keuangan Perseroan. Struktur GCG Perseroan digambarkan sebagai berikut.

DIREKSIBOARD OF DIRECTORS

SEKRETARIS PERUSAHAANCORPORATE SECRETARY

UNIT AUDIT INTERNALINTERNAL AUDIT UNIT

KOMITE PENGEMBANGAN PRODUK

PRODUCT DEVELOPMENT COMMITTEE

KOMITE INVESTASIINVESTMENT COMMITTEE

KOMITE APU PPTAML-CFT COMMITTEE

KOMITE MEDISMEDICAL COMMITTEE

KOMITE PENANGANAN PENGADUAN KONSUMEN

CUSTOMER COMPLAIN HANDLING COMMITTEE

KOMITE PENGARAH TEKNOLOGI INFORMASI

INFORMATION TECHNOLOGY STEERING COMMITTEE

KOMITE ANTI FRAUDANTI-FRAUD COMMITTEE

KOMITE MANAJEMEN RISIKORISK MANAGEMENT

COMMITTEE


KOMITE AUDITAUDIT COMMITTEE

KOMITE REMUNERASI DAN NOMINASI

REMUNERATION AND NOMINATION COMMITTEE

KOMITE PEMANTAU RISIKORISK OVERSIGHT COMMITTEE

KOMITE KEBIJAKAN TATA KELOLA PERUSAHAAN

GOOD CORPORATE GOVERNANCE COMMITTEE

UNIT MANAJEMEN RISIKO PERUSAHAAN

CORPORATE RISK MANAGEMENT UNIT


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Penerapan atas Pedoman Tata Kelola Perusahaan TerbukaImplementation of Good Corporate Governance Guideline for Public Companies

Penerapan GCG di Perseroan dilaksanakan berdasarkan Pedoman Tata Kelola Perusahaan Terbuka yang diatur dalam Surat Edaran Otoritas Jasa Keuangan No. 32/SEOJK.04/2015. Penerapan pedoman tersebut di sepanjang tahun 2021 diuraikan sebagai berikut.

RekomendasiRecommendation

KeteranganDescription

PenerapanImplementation

Aspek 1: Hubungan Perusahaan Terbuka dengan Pemegang Saham dalam Menjamin Hak-Hak Pemegang Saham.Aspect 1: The Relationship of a Public Company with the Shareholders in Ensuring Shareholders’ Rights.

Prinsip 1: Meningkatkan Nilai Penyelenggaraan RUPS.Principle 1: Improving the Quality of General Meeting of Shareholdes (GMS).

1.1 Perusahaan Terbuka memiliki cara atau prosedur teknis pengumpulan suara (voting), baik secara terbuka maupun tertutup yang mengedepankan independensi dan kepentingan Pemegang Saham.

Public Company has technical voting methods or procedures, either open or close, prioritizing independence and interest of Shareholders.

Ketentuan tersebut tercantum dalam tata tertib RUPS serta senantiasa disampaikan oleh Ketua Rapat pada saat pelaksanaan RUPS.

The provision is stipulated in the GMS procedures and always conveyed by the Chairman of the Meeting at the time of the GMS.

TerpenuhiComplied

1.2 Seluruh anggota Direksi dan anggota Dewan Komisaris Perusahaan Terbuka hadir dalam RUPS Tahunan.

All members of Board of Directors and members of Board of Commissioners of Public Company attend the Annual GMS.

Seluruh anggota Dewan Komisaris dan Direksi mengikuti pelaksanaan RUPS Tahunan tanggal 23 Juni 2021.

All members of the Board of Commissioners and Board of Directors participated in the Annual GMS on June 23rd, 2021.

TerpenuhiComplied

1.3 Ringkasan risalah RUPS tersedia dalam situs web Perusahaan Terbuka paling sedikit selama 1 tahun.

Summary of GMS Minutes is available on the Public Company’s Website for at least 1 year.

Ringkasan risalah Tahunan 2021 telah dimuat dalam situs web Perseroan.

The summary of the 2021 Annual GMS has been posted on the Company’s website.

TerpenuhiComplied

Prinsip 2: Meningkatkan Kualitas Komunikasi Perusahaan Terbuka dengan Pemegang Saham atau Investor.Principle 2: Improving the Quality of Communication between a Public Company and the Shareholders or Investors.

2.1 Perusahaan Terbuka memiliki suatu kebijakan komunikasi dengan Pemegang Saham atau Investor.

Public Company has communication policy with the Shareholders or investors.

Perseroan telah memiliki kebijakan komunikasi dengan Pemegang Saham atau investor. Komunikasi tersebut dilakukan melalui pelaksanaan RUPS dan paparan publik serta penyediaan informasi yang akurat melalui situs web, Laporan Tahunan, media sosial, dan narahubung Perseroan.

The Company already has a communication policy with the Shareholders or investors. The Company has carried out this communication through GMS and Public Expose as well as the availability of accurate information via the Company’s official website, Annual Report, social media access, and contact center.

TerpenuhiComplied

2.2 Perusahaan Terbuka mengungkapkan kebijakan komunikasi Perusahaan Terbuka dengan Pemegang Saham atau investor dalam situs web.

Public Company discloses the communication policy of Public Company with Shareholders or investors on the website.

Kebijakan komunikasi perusahaan dengan Pemegang Saham dan investor telah diungkapkan dalam situs web Perseroan.

The Company’s communication policy with the Shareholders and investors has been disclosed on the Company’s website.

TerpenuhiComplied

The GCG implementation in the Company is carried out based on the GCG Guidelines for Public Companies as stipulated in the Financial Services Authority Circular Letter No. 32/SEOJK.04/2015. The implementation of these guidelines throughout 2021 is described as follows.






Aspek 2 : Fungsi dan Peran Dewan Komisaris.Aspect 2: The Board of Commissioners Function and Roles.

Prinsip 3: Memperkuat Keanggotaan dan Komposisi Dewan Komisaris.Principle 3: Enhancing the Membership and Composition of the Board of Commissioners.

3.1 Penentuan jumlah anggota Dewan Komisaris mempertimbangkan kondisi Perusahaan Terbuka.

The determination of number of Board of Commissioners considers the condition of thePublic Company.

Jumlah dan komposisi anggota Dewan Komisaris, termasuk pemenuhan jumlah Komisaris Independen lebih dari 30% telah sesuai dengan kondisi Perseroan sebagaimana diatur dalam Anggaran Dasar serta Pedoman dan Tata Tertib Kerja Dewan Komisaris.

Number and composition of the Board of Commissioners’ members, including the fulfillment of the number of Independent Commissioners of more than 30% has taken into consideration of Company’s condition as stipulated in the Articles of Association as well as the Board of Commissioners Work Guidelines and Rules.

TerpenuhiComplied

3.2 Penentuan komposisi anggota Dewan Komisaris memperhatikan keberagaman keahlian, pengetahuan, dan pengalaman yang dibutuhkan.

The determination of composition of the Board of Commissioners considers the diversity of expertise, knowledge, and experience required.

Pada saat dicalonkan Penilaian Kemampuan dan Kepatutan sebagai Dewan Komisaris, seluruh anggota Dewan Komisaris telah melalui proses assessment oleh Komite Remunerasi dan Nominasi sehingga sudah dinilai memiliki keahlian, pengetahuan, dan pengalaman sesuai dengan kebutuhan Perseroan.

At the time of nomination as the Board of Commissioners, all members of the Board of Commissioners has gone through an assessment process conducted by the Remuneration and Nomination Committee thus they are deemed to have the appropriate skills, knowledge, and experience in accordance with the Company’s needs.

TerpenuhiComplied

Prinsip 4: Meningkatkan Kualitas Pelaksanaan Tugas dan Tanggung Jawab Dewan Komisaris.Principle 4: Improving the Quality of the Implementation of the Board of Commissioners’ Duties and Responsibilities.

4.1 Dewan Komisaris mempunyai kebijakan penilaian sendiri (self-assessment) untuk menilai kinerja Dewan Komisaris.

The Board of Commissioners has self-assessment policy to assess the performance of the Board of Commissioners.

Kebijakan self-assessment untuk menilai kinerja Dewan Komisaris diatur dalam Piagam Komite Remunerasi dan Nominasi dengan mempertimbangkan key performance indicator (KPI) yang telah ditetapkan.

The self-assessment policy to evaluate the Board of Commissioners performance has been regulated in the Remuneration and Nomination Committee Charter by taking into consideration of existing Key Performance Indicator.

TerpenuhiComplied

4.2 Kebijakan penilaian sendiri (self-assessment) untuk menilai kinerja Dewan Komisaris, diungkapkan melalui Laporan Tahunan Perusahaan Terbuka.

Self-assessment policy to assess the performance of the Board of Commissioners is disclosed through the Public Company Annual Report.

Kebijakan penilaian sendiri (self-assessment) untuk menilai kinerja Dewan Komisaris telah diungkapkan dalam Laporan Tahunan Perseroan.

The self-assessment policy to assess the performance of the Board of Commissioners has been disclosed in the Annual Report.

TerpenuhiComplied

4.3 Dewan Komisaris mempunyai kebijakan terkait pengunduran diri anggota Dewan Komisaris apabila terlibat dalam kejahatan keuangan.

The Board of Commissioners has policy related to resignation of members of Board of Commissioners if involved in financial crime.

Kebijakan pengunduran diri anggota Dewan Komisaris, termasuk apabila terlibat dalam kejahatan keuangan, diatur dalam Pasal 21 Anggaran Dasar Perseroan serta Pedoman Tata Tertib Kerja Dewan Komisaris. Pengunduran diri wajib ditindaklanjuti melalui RUPS.

The resignation policy of a member of the Board of Commissioners, including if involved in a financial crime, is stipulated in Article 21 of the Articles of Association and the Board of Commissioners Work Guidelines and Rules. Resignation must be followed up by the GMS.

TerpenuhiComplied

4.4 Dewan Komisaris atau Komite yang menjalankan Fungsi Nominasi dan Remunerasi menyusun kebijakan suksesi dalam proses nominasi anggota Direksi.

The Board of Commissioners or Committees performing the Nomination and Remuneration Functions prepares a succession policy in the nomination process of members of Board of Directors.

Komite Remunerasi dan Nominasi telah memiliki kebijakan terkait nominasi anggota Direksi yang diatur dalam Piagam Komite Remunerasi dan Nominasi.

The Remuneration and Nomination Committee has a policy regarding the nomination of members of the Board of Directors which is stipulated in the Remuneration and Nomination Committee Charter.

TerpenuhiComplied


131




Aspek 3: Fungsi dan Peran Direksi.Aspect 3: The Board of Directors Function and Roles.

Prinsip 5: Memperkuat Keanggotaan dan Komposisi Direksi.Principle 5: Enhancing the Membership and Composition of the Board of Directors.

5.1 Penentuan jumlah anggota Direksi mempertimbangkan kondisi perusahaan terbuka, serta efektivitas dalam pengambilan keputusan.

The determination of number of Board of Directors considers the Public Company’s condition and effectiveness in decision making.

Jumlah anggota Direksi telah sesuai dengan kondisi Perseroan sebagaimana diatur dalam Anggaran Dasar serta Pedoman dan Tata Tertib Kerja Direksi.

Number of the Board of Directors’ members has taken into consideration of Company’s condition as stipulated in the Articles of Association as well as the Board of Directors Work Guidelines and Rules.

TerpenuhiComplied

5.2 Penentuan komposisi anggota Direksi memperhatikan keberagaman keahlian, pengetahuan, dan pengalaman yang dibutuhkan.

The determination of composition of Board of Directors considers the range of expertise, knowledge, and experience required.

Seluruh anggota Direksi Perseroan memiliki keahlian, pengetahuan, dan pengalaman sesuai dengan kebutuhan Perseroan.

All of the members of the Board of Directors have the diversity of skills, knowledge and experience in accordance to the Company’s needs.

TerpenuhiComplied

5.3 Anggota Direksi yang membawahi bidang akuntansi atau keuangan memiliki keahlian dan/ atau pengetahuan di bidang akuntansi.

Members of Board of Directors in charge of accounting or finance have the skills and/or knowledge in accounting.

Direktur Keuangan yang bertanggung jawab di bidang keuangan dan administrasi, memiliki latar belakang pendidikan akuntansi dan manajemen, serta memiliki berbagai pengalaman dan sertifikasi keahlian di bidang akuntansi dan keuangan.

Director of Finance in charge of finance and administration, has an accounting and management background, and has vast experiences and expertise certifications in accounting and finance.

TerpenuhiComplied

Prinsip 6: Memperkuat Keanggotaan dan Komposisi Direksi.Principle 6: Enhancing the Membership and Composition of the Board of Directors.

6.1 Direksi mempunyai kebijakan penilaian sendiri (self-assessment) untuk menilai kinerja Direksi.

The Board of Directors has self-assessment policy to assess the Board of Directors’ performance.

Kebijakan self-assessment untuk menilai kinerja Direksi, salah satunya dengan menerapkan metode sistem evaluasi kinerja menggunakan Balance Scorecard yang dikonversikan menjadi key performance indicator (KPI) yang telah ditetapkan.

Self-assessment policy to assess the performance of the Board of Directors, one of them by applying performance evaluation system using the Balance Scorecard method which is converted into a predetermined Key Performance Indicator (KPI).

TerpenuhiComplied

6.2 Kebijakan penilaian sendiri (self-assessment) untuk menilai kinerja Direksi diungkapkan melalui Laporan Tahunan Perusahaan Terbuka.

Self-assessment policy to assess the Directors’ performance is disclosed through the Public Company’s Annual Report.

Kebijakan penilaian sendiri (self-assessment) untuk menilai kinerja Direksi telah diungkapkan dalam Laporan Tahunan Perseroan.

The self-assessment policy to evaluate the performance of the Board of Directors has been disclosed in the Company’s Annual Report.

TerpenuhiComplied

6.3 Direksi mempunyai kebijakan terkait pengunduran diri anggota Direksi apabila terlibat dalam kejahatan keuangan.

The Board of Directors has policy related to resignation of members of Board of Directors if involved in financial crime.

Kebijakan pengunduran diri anggota Direksi, termasuk apabila terlibat dalam kejahatan keuangan, diatur dalam Pasal 21 Anggaran Dasar Perseroan serta Pedoman Tata Tertib Kerja Direksi. Pengunduran diri wajib ditindaklanjuti melalui RUPS.

The resignation policy of a member of the Board of Directors, including if involved in a financial crime, is stipulated in Article 21 of the Articles of Association and the Board of Directors Work Guidelines and Rules. Resignation must be followed up by the GMS.

TerpenuhiComplied






Aspek 4: Partisipasi Pemangku Kepentingan.Aspect 4: Stakeholders Participation.

Prinsip 7: Meningkatkan Aspek Tata Kelola Perusahaan melalui Partisipasi Pemangku Kepentingan.Principle 7: Improving the Good Corporate Governance Aspect through Stakeholders Participation.

7.1 Perusahaan Terbuka memiliki kebijakan untuk mencegah terjadinya insider trading.

The Public Company has a policy to prevent the occurrence of insider trading.

Perseroan memiliki kebijakan untuk mencegah terjadinya insider trading yang diatur dalam Pasal 5 angka 2 Etika dan Tanggung Jawab Profesi.

The Company has a policy to prevent insider trading as regulated in Article 5 number 2 of the Professional Ethics and Responsibility.

TerpenuhiComplied

7.2 Perusahaan Terbuka memiliki kebijakan anti-korupsi dan anti-fraud.

Public Company has anti-corruption and anti-fraud policies.

Perseroan memiliki pedoman terkait pencegahan dan penindakan fraud.

The Company has a guideline for fraud prevention and handling.

TerpenuhiComplied

7.3 Perusahaan Terbuka memiliki kebijakan tentang seleksi dan peningkatan kemampuan pemasok atau vendor.

Public Company has a policy on selection and improvement of supplier or vendor capabilities.

Perseroan memiliki kebijakan tentang seleksi dan peningkatan kemampuan pemasok atau vendor yang diatur dalam standar operasional prosedur (SOP) Departemen General Services tentang Seleksi Supplier/Pemasok dan SOP Departemen Quality Assurance tentang Evaluasi Supplier/Pemasok.

The Company has a policy on the selection and increasing the ability of suppliers or vendors as regulated in the SOP of General Services Department regarding the Selection of Supplier and SOP of Quality Assurance Department regarding Supplier Evaluation.

TerpenuhiComplied

7.4 Perusahaan Terbuka memiliki kebijakan tentang pemenuhan hak-hak kreditur.

Public Company has a policy on the fulfillment of creditors’ rights.

Perseroan telah memiliki kebijakan terkait pemenuhan hak-hak pemegang polis dan/atau tertanggung.

The Company already has a policy related to the fulfilment of the rights of the policy holder and/or the insured.

TerpenuhiComplied

7.5 Perusahaan Terbuka memiliki kebijakan sistem whistleblowing.

Public Company has policies of whistleblowing system.

Perseroan telah memiliki kebijakan sistem pelaporan pelanggaran (whistleblowing system). Pengungkapan pelanggaran dapat disampaikan melalui situs web.

The Company already has a whistleblowing system policy. Disclosure of violations can be submitted through website.

TerpenuhiComplied

7.6 Perusahaan Terbuka memiliki kebijakan pemberian insentif jangka panjang kepada Direksi dan karyawan.

The Public Company has a long-term incentive policy to Directors and employees.

Perseroan mengikutsertakan seluruh karyawan dalam Badan Penyelenggara Jaminan Sosial (BPJS) Ketenagakerjaan Jaminan Pensiun.

The Company includes all employees in the Social Security Agency (BPJS) for Employment for Pension Security.

TerpenuhiComplied

Aspek 5: Keterbukaan Informasi.Aspect 5: Information Disclosure.

Prinsip 8: Meningkatkan Pelaksanaan Keterbukaan Informasi.Princple 8: Improving the Implementation of Information Disclosure.

8.1 Perusahaan Terbuka memanfaatkan penggunaan teknologi informasi secara lebih luas selain situs web sebagai media keterbukaan informasi.

The Public Company has utilized the use of information technology more broadly than the website as a media for information disclosure.

Informasi mengenai Perseroan dapat diakses melalui berbagai media sosial, seperti YouTube, Instagram, Twitter, dan Facebook.

Information about the Company can be accessed through various social media, such as YouTube, Instagram, Twitter and Facebook.

TerpenuhiComplied

8.2 Laporan Tahunan Perusahaan Terbuka mengungkapkan pemilik manfaat akhir dalam kepemilikan saham perusahaan terbuka paling sedikit 5%, selain pengungkapan pemilik manfaat akhir dalam kepemilikan saham Perusahaan Terbuka melalui Pemegang Saham Utama dan Pengendali.

The Public Company’s Annual Report discloses the ultimate beneficial owner of the Public Company’s share ownership of at least 5%, in addition to the disclosure of ultimate beneficial owner in the share ownership of Public Company through Main and Controlling Shareholders.

Informasi terkait pemilik manfaat terakhir Perseroan diungkapkan pada bagian Pemegang Saham Utama dan Pengendali, bab Profil Perusahaan dalam Laporan Tahunan ini.

Information related to the Company’s final beneficial owner is already disclosed in the Majority and Controlling Shareholders section, the Company Profile chapter in this Annual Report.

TerpenuhiComplied


133

Evaluasi Praktik Tata Kelola PerusahaanEvaluation on the Corporate Governance Practice

Penilaian terhadap penerapan GCG dilakukan Perseroan dengan berpedoman pada Peraturan Otoritas Jasa Keuangan (OJK) No. 73/POJK.05/2016 tentang Tata Kelola Perusahaan yang Baik bagi Perusahaan Perasuransian dan Peraturan OJK No. 28/POJK.05/2020 tentang Penilaian Tingkat Kesehatan Lembaga Jasa Keuangan Non-Bank. Penilaian tersebut dilakukan secara tahunan untuk mengetahui efektivitas penerapan GCG di Perseroan, serta sebagai bahan evaluasi untuk meningkatkan kualitas penerapan GCG di periode selanjutnya. Penilaian GCG merujuk pada ketentuan terkait Laporan Tata Kelola Perusahaan yang Baik, Laporan Tingkat Kesehatan Perusahaan Asuransi bagian GCG, dan Self Assessment Penilaian Tata Kelola Perusahaan yang Baik.

Sementara itu, parameter atau indikator yang dijadikan dasar self-assessment GCG Perseroan disajikan dalam tabel berikut.

Parameter atau IndikatorParameter or Indicator

AnalisisAnalysis

Analisis Kekuatan, Kelemahan, Peluang, dan Ancaman / Strength, Weakness, Opportunity, and Threat Analysis

Rencana strategis perusahaan harus didukung dengan persiapan infrastruktur yang memadai, antara lain sumber daya manusia, teknologi informasi, jaringan kantor, serta kebijakan dan prosedur.

The Company’s strategic plan must be supported by preparation of adequate infrastructure, i.e. human resources, information technology, office networks, as well as policies and procedures.

Direksi menyusun Rencana Strategis yang termuat dalam Rencana Bisnis dengan memperhatikan seluruh aspek, termasuk mempersiapkan dukungan infrastruktur, seperti sumber daya manusia, teknologi informasi, jaringan kantor, serta kebijakan dan prosedur yang dari waktu ke waktu kapasitas dan kualitasnya ditingkatkan sesuai kebutuhan pengembangan usaha Perseroan.

The Board of Directors has prepared the Strategic Plan contained in the Business Plan by taking all aspects into account, including preparing support infrastructures, such as human resources, information technology, office networks, as well as policies and procedures and they have improved these aspects’ capacity and quality according to the Company’s business development needs from time to time.

Tidak terdapat intervensi Pemegang Saham terhadap pembagian keuangan perusahaan yang dilakukan tanpa memperhatikan upaya pemupukan modal untuk mendukung rencana strategis perusahaan.

There is no intervention from the Shareholders on the distribution of Company’s finances that was done without paying attention to the efforts to raise capital to support the Company’s strategic plan.

Tidak ditemukan adanya intervensi dari Pemegang Saham dalam urusan pembagian keuangan Perseroan yang dilakukan tanpa memperhatikan permodalan yang dibutuhkan untuk mendukung rencana strategis Perseroan.

There was no intervention found from the Shareholders in terms of distribution of Company’s finances that was done without paying attention to the efforts to required capital to support the Company’s strategic plan.

Pemegang Saham mampu mengatasi kondisi permodalan perusahaan yang memburuk atau permodalan perusahaan kurang dari jumlah yang ditetapkan sesuai ketentuan Otoritas Jasa yang mengatur mengenai ekuitas minimum.

The Shareholders manage to overcome deteriorating Company’s capital condition or maintain the Company’s capital above the minimum amount required in the provisions of the Financial Service Authority that regulate the minimum equity.

Sampai saat ini, Direksi dapat mengelola Perseroan dengan menunjukkan kinerja Perseroan dengan hasil yang positif sehingga tidak mengalami permodalan yang memburuk atau permodalan kurang dari jumlah yang ditetapkan sesuai ketentuan Otoritas Jasa yang mengatur mengenai ekuitas minimum.

Until now, the Board of Directors can manage the Company properly by posting positive performance and has avoided deteriorating capital or Company’s capital is still above the minimum amount required in the provisions of the Financial Service Authority that regulate the minimum equity.

The Company shall assess the GCG implementation pursuant to the Financial Services Authority (OJK) Regulation No. 73/POJK.05/2016 concerning Good Corporate Governance for Insurance Companies and OJK Regulation No. 28/POJK.05/2020 concerning Assessment of the Soundness Level of Non-Bank Financial Services Institutions. This assessment is conducted periodically to determine the effectiveness of GCG implementation and will be used as evaluation material to improve the quality of GCG implementation in the next period. The GCG assessment refers to the provisions related to the Good Corporate Governance Report, the Insurance Company Soundness Level Report for the GCG section, and the Self-Assessment Evaluation of Good Corporate Governance.

The parameters or indicators used as the basis for the Company’s GCG self-assessment is presented in the following table.



Hasil self-assessment GCG berdasarkan Tingkat Kesehatan Perusahaan Asuransi LippoInsurance tahun 2021 diungkapkan sebagai berikut.

Nilai PeringkatRating

DefinisiDefinition

1

Mencerminkan Manajemen Perseroan telah melakukan penerapan tata kelola perusahaan yang baik yang secara umum sangat baik. Hal ini tercermin dari pemenuhan yang sangat memadai atas prinsip-prinsip tata kelola perusahaan yang baik. Dalam hal terdapat kelemahan dalam penerapan prinsip tata kelola perusahaan yang baik, maka secara umum kelemahan tersebut tidak signifikan dan dapat segera dilakukan perbaikan oleh Manajemen Perseroan.

The Company’s Management has implemented Good Corporate Governance which is generally considered very good. This is reflected in the very adequate fulfillment of the Good Corporate Governance principles. In the event there are weaknesses in the application of the Good Corporate Governance principles, in general, these weaknesses are not significant and can be immediately improved by the Company’s Management.

AnalisisAnalysis

Struktur Tata Kelola (Governance Structure)Governance Structure

1. Kekuatan aspek struktur tata kelola perusahaan adalah terpenuhinya aspek-aspek struktur tata kelola Perseroan, di mana jumlah anggota Dewan Komisaris dan Direksi sudah memenuhi syarat minimal, masing-masing anggota Dewan Komisaris dan anggota Direksi memiliki pengetahuan dan pengalaman yang sangat memadai dalam mengurus Perseroan. Perseroan telah menunjuk Direktur Kepatuhan yang membawahi Direktorat Kepatuhan/Compliance.

2. Kelemahan aspek tata kelola perusahaan adalah jika ada peraturan pemerintah yang baru terbit, namun ternyata implementasinya tidak mudah untuk dilaksanakan karena harus melibatkan pihak-pihak di eksternal Perseroan, sehingga Perseroan dapat menjadi tidak patuh.

1. The strength of the corporate governance structure aspect is the fulfillment of the Company’s governance structure aspects, where the number of members of the Board of Commissioners and Board of Directors has met the minimum requirements, each member of the Board of Commissioners and Board of Directors has adequate knowledge and experience in managing the Company. The Company has appointed a Director of Compliance who supervises the Compliance Directorate.

2. The weakness of the corporate governance aspect is that if the Government issued a new regulation but its implementation is not easy because must involve external parties, this resulted in a potential that the Company may deemed not complying.

Proses Tata Kelola (Governance Process)Governance Process

1. Kekuatan aspek proses tata kelola (governance process) dengan struktur tata kelola yang baik Perseroan akan terus meningkatkan/memperbaiki proses tata kelola menjadi lebih baik, mengingat Perseroan telah memiliki sumber daya yang cukup dengan kualitas yang baik. Unit kerja/satuan kerja serta komite-komite di bawah Direksi maupun di bawah Dewan Komisaris yang sudah dibentuk dapat melaksanakan penerapan tata kelola perusahaan berdasarkan peraturan di bidang asuransi dan pasar modal dengan kualitas yang baik.

2. Kelemahan aspek proses tata kelola perusahaan adalah di saat ada pegawai yang lalai dalam menjalankan rutinitas kewajiban kepatuhan akibat dari terlalu banyaknya/bertumpuknya pekerjaan dan kompleksnya peraturan yang harus dilakukan.

1. The strength of the governance process aspect with a good governance structure is the Company will continue to improve its governance process as that the Company has sufficient and good quality resources. Work units and Committees under the Board of Directors and Board of Commissioners that have been established can apply good quality corporate governance implementation based on regulations in the insurance and capital market sectors.

2. The weakness of the corporate governance process aspect is when there are employees who are negligent in carrying out routine compliance obligations as a result of too many works and complexity of regulations that must be adhere to.

Hasil Penerapan Tata KelolaGovernance Outcome

1. Kekuatan aspek hasil penerapan tata kelola perusahaan adalah kinerja keuangan Perseroan setiap tahunnya menunjukkan prestasi yang baik. Hal ini tidak terlepas dari diterapkannya tata kelola perusahaan yang baik secara terencana dan konsisten.

2. Kelemahan aspek hasil penerapan tata kelola perusahaan adalah di saat lemahnya pengawasan yang mungkin terjadi di bagian penanggung jawab kepatuhan, mengingat begitu kompleksitasnya kepatuhan yang harus dilaksanakan Perseroan.

1. The strength of the results of the corporate governance implementation aspect is that the Company’s financial performance every year shows good achievements. This is inseparable from the good corporate governance implementation in a planned and consistent manner.

2. The weakness in the results of the corporate governance implementation aspect is weak supervision by person in charge of compliance, given the complexity of compliance that must be carried out by the Company.

The result of GCG self-assessment based on the Soundness Level of LippoInsurance Insurance Company in 2021 is presented as follows.


135

Rapat Umum Pemegang Saham (RUPS) merupakan organ tertinggi Perseroan yang memiliki wewenang eksklusif yang tidak diberikan kepada Dewan Komisaris ataupun Direksi. RUPS berperan sebagai forum untuk mengambil keputusan penting dan menentukan arah Perseroan. RUPS terbagi menjadi RUPS Tahunan yang wajib diselenggarakan setiap tahun sekurang-kurangnya 6 bulan setelah berakhirnya tahun buku dan RUPS Luar Biasa yang dapat diselenggarakan sesuai dengan kebutuhan.

Wewenang RUPS

RUPS memiliki wewenang sebagai berikut.1. Mengangkat dan memberhentikan anggota Dewan Komisaris

dan Direksi;2. Menyetujui perubahan Anggaran Dasar Perseroan;

3. Menyetujui Laporan Tahunan Perseroan;4. Menunjuk audit eksternal;5. Menentukan penggunaan laba bersih Perseroan;6. Menyetujui penetapan gaji dan tunjangan anggota Dewan

Komisaris dan Direksi;

7. Menyetujui dan mengesahkan atau menolak rencana bisnis yang disusun oleh Direksi dan telah dikaji oleh Dewan Komisaris; serta

8. Menyetujui hal-hal lain sebagaimana diatur dalam Anggaran Dasar Perseroan.

Pelaksanaan RUPS Tahunan 2021

Perseroan telah menyelenggarakan RUPS Tahunan 2021 dengan memperhatikan peraturan perundang-undangan yang berlaku. Informasi terkait penyelenggaraan RUPS tersebut diungkapkan sebagai berikut.

The General Meeting of Shareholders (GMS) is the highest Company’s organ that has exclusive authority which is not delegated to the Board of Commissioners or the Board of Directors. The GMS serves as a forum for making important decisions and determining the Company’s direction. The GMS consists of an Annual GMS which must be held every year at least 6 months after the end of the financial year and an Extraordinary GMS which can be held as needed.

The Authority of the GMS

The GMS has the authority as follows.1. Appoint and dismiss members of the Board of Commissioners

and Board of Directors;2. Approve amendment to the Company’s Articles of

Association;3. Approve the Company’s Annual Report;4. Appoint external auditor;5. Determine the use of the Company’s net profit;6. Approve the determination of salary and allowances for

members of the Board of Commissioners and Board of Directors;

7. Approve and ratify or reject the Business Plan that have been prepared by the Board of Directors and reviewed by the Board of Commissioners; and

8. Approve other matters as stipulated by the Company’s Articles of Association.

2021 Annual GMS Implementation

The Company held the 2021 AGMS with due observance of the prevailing laws and regulations. Information related to the GMS implementation is disclosed as follows.

Rapat Umum Pemegang SahamGeneral Meeting of Shareholders



Tahap Pelaksanaan RUPS Tahunan 2021Stages of 2021 AGMS Implementation

PemberitahuanNotification

PengumumanAnnouncement

UndanganInvitation

PelaksanaanExecution

Hasil RUPSGMS Resolutions

Diberitahukan kepada Otoritas Jasa Keuangan pada 4 Mei 2021.

Notified to the Financial Service Authority on May 4th, 2021.

Diumumkan pada 11 Mei 2021 melalui situs web Perseroan, Bursa Efek Indonesia, dan Kustodian Sentral Efek Indonesia, serta Surat Kabar Harian Investor Daily.

Announced on May 11st, 2021 via the Company, the Indonesia Stock Exchange, and the Indonesian Central Custodian’s websites, as well as the Investor Daily Newspaper.

Diumumkan pada 31 Mei 2021 melalui situs web Perseroan, Bursa Efek Indonesia, dan Kustodian Sentral Efek Indonesia, serta Surat Kabar Harian Investor Daily.

Announced on May 31st, 2021 through the Company and Indonesia Stock Exchange’s websites, as well as the Investor Daily Newspaper.

Diselenggarakan pada 23 Juni 2021 pukul 9.37-10.42 WIB di Ruang Majapahit Hotel Borobudur Jakarta, Jl. Lapangan Banteng Selatan, Jakarta 10710.

Held on June 23rd, 2021at 09.37-10.42 WIBin Majapahit Room,Borobudur Hotel, Jakarta, Jl. Lapangan Banteng Selatan, Jakarta, 10710.

Ringkasan Rapat dipublikasikan pada 25 Juni 2021 di situs webPerseroan dan Bursa Efek Indonesia, serta SuratKabar Harian Investor Daily. Ringkasan Rapat tertuang dalam Akta Berita Acara Rapat Umum Pemegang Saham Tahunan PT Lippo General Insurance Tbk No. 82 yang dibuat oleh Notaris Stephanie Wilamarta, SH.

Summary of the Meeting published on June 25th, 2021 on the Company and the Indonesia Stock Exchange’s websites, as well as the Investor Daily Newspaper. The summary of the Meeting is stated in the Deed of the Minutes of the Annual General Meeting of Shareholders of PT Lippo General Insurance Tbk No. 82 made by Notary Stephanie Wilamarta, SH.

Peserta RUPS Tahunan 20212021 AGMS Attendance

Pemegang SahamShareholders

RUPS Tahunan dihadiri oleh Pemegang Saham yang mewakili 128.395.900 saham atau 85,60% dari seluruh jumlah saham dengan hak suara sah yang telah dikeluarkan oleh Perseroan.

The AGMS was attended by the Shareholders representing 128,395,900 shares or 85.60% of the total number of shares with valid voting rights issued by the Company.

Dewan KomisarisThe Board of Commissioners

Presiden KomisarisPresident Commissioner Ali Chendra*

Komisaris IndependenIndependent Commissioner Frans Lamury

Komisaris IndependenIndependent Commissioner Jamilah Mawira Sungkar

DireksiThe Board of Directors

Presiden DirekturPresident Director Agus Benjamin

DirekturDirector Gilbert Deddy Naibaho

DirekturDirector Johannes Agus**

* Efektif menjabat sesuai Surat Keputusan Penilaian Kemampuan dan Kepatutan Otoritas Jasa Keuangan No. KEP-46/NB.11/2021 per tanggal 29 Januari 2021.** Masa jabatan sebagai Direktur berakhir sejak ditutupnya RUPS Tahunan tanggal 23 Juni 2021.• Effective in office pursuant to the Decree of the Fit and Proper Test of the Financial Services Authority No. KEP-46/NB.11/2021 as of January 29th, 2021.** The office term as the Director ended as of the closing of the Annual GMS on June 23rd, 2021.


137

Hasil Keputusan RUPS Tahunan 20212021 AGMS Resolutions

Mata Acara 1First Agenda

Agenda KeputusanResolution

Persetujuan dan pengesahan atas Laporan Tahunan Perseroan dan Laporan Keuangan Konsolidasian Perseroan termasuk Laporan Tugas Pengawasan Dewan Komisaris Perseroan untuk tahun buku yang berakhir pada tanggal 31 Desember 2020 serta memberikan pelunasan dan pembebasan tanggung jawab sepenuhnya (acquit et de charge) kepada seluruh anggota Dewan Komisaris dan Direksi Perseroan atas tindakan pengawasan dan pengurusan yang dilakukan dalam tahun buku yang berakhir pada tanggal 31 Desember 2020.

Approval and ratification of the Company’s Annual Report and Consolidated Financial Statements including the Board of Commissioners’ Supervisory Report for financial year ended on December 31st, 2020 as well as the granting of full acquittal and discharge (acquit et de charge) to all members of the Board of Commissioners and Board of Directors for their supervisory and management actions taken during the financial year ended on December 31st, 2020.

1. Menyetujui dan menerima dengan baik Laporan Tahunan Perseroan termasuk Laporan Tugas Pengawasan Dewan Komisaris Perseroan untuk Tahun Buku yang berakhir pada tanggal 31 Desember 2020, serta menyetujui Rencana Bisnis Perseroan untuk tahun 2021;

2. Menyetujui dan mengesahkan Laporan Keuangan Konsolidasian yang terdiri dari neraca dan perhitungan laba rugi Perseroan untuk tahun buku yang berakhir pada tanggal 31 Desember 2020, yang telah diaudit oleh Kantor Akuntan Publik Paul Hadiwinata, Hidajat, Arsono, Retno, Palilingan & Rekan, dengan pendapat menyajikan secara wajar, dalam semua hal yang material, sebagaimana laporannya melalui surat No. 00414/2.1133/AU.1/08/0305-2/1/III/2021 tanggal 25 Maret 2021; serta

3. Memberikan pelunasan dan pembebasan tanggung jawab sepenuhnya (acquit et de charge) kepada seluruh anggota Dewan Komisaris dan Direksi Perseroan atas tindakan pengurusan dan pengawasan yang telah dilakukan di tahun buku yang berakhir pada tanggal 31 Desember 2020 sepanjang tindakan tersebut tercermin dalam Laporan Tahunan.

1. Approved and accepted the Company’s Annual Report including the Board of Commissioners’ Supervisory Report for Financial year ended on December 31st, 2020, as well as approving the Company’s Business Plan for 2021;

2. Approved and ratified the Company’s Consolidated Financial Statements consisting of the Balance Sheet and Statements of Profit or Loss for Financial year ended on December 31st, 2020, which had been audited by Paul Hadiwinata, Hidajat, Arsono, Retno, Palilingan & Partners Public Accounting Firm with an Unqualified Opinion as stated in the letter No. 00422/2.1133/AU.1/08/0305-2/1/III/2021 dated March 25th, 2021; and

3. Granted full acquittal and discharge (acquit et de charge) to all members of the Board of Commissioners and Board of Directors for their management and supervisory actions taken during financial year ended on December 31st, 2020, insofar as those actions are reflected on the Annual Report.

Hasil Pemungutan SuaraVoting Result

RealisasiRealization

Setuju : 128.395.900 saham (100%)Agree : 128,395,900 shares (100%)

Abstain : -

Tidak Setuju : -Disagree

Telah direalisasikan sepenuhnya.Has been fully realized.

Mata Acara 2Second Agenda


Penetapan penggunaan laba Perseroan untuk tahun buku yang berakhir pada tanggal 31 Desember 2020.

1. Menyetujui keuntungan setelah pajak yang diperoleh Perseroan untuk tahun buku yang berakhir tanggal 31 Desember 2020 sejumlah Rp92,91 miliar untuk digunakan sebagai berikut.a. Memenuhi ketentuan Pasal 70 juncto Pasal 71 Undang-Undang Perseroan Terbatas No. 40

tahun 2007 dan Pasal 26 Anggaran Dasar Perseroan, agar menyisihkan laba tahun buku 2020 sebesar Rp1,00 miliar sebagai tambahan di pos cadangan umum, dengan demikian pos cadangan umum menjadi sebesar Rp20,00 miliar;

b. Membagikan dividen tunai sebesar Rp41,85 miliar atau sebesar 45,00% dari total laba bersih kepada 150 juta saham yang dikeluarkan oleh Perseroan, dan dengan demikian setiap saham akan memperoleh dividen sebesar Rp279,-;

c. Untuk sisa laba tahun buku 2020 setelah dikurangi dividen tunai dan cadangan umum, yaitu sebesar Rp50,06 miliar ditempatkan sebagai laba ditahan untuk memperkuat posisi keuangan Perseroan dalam mengantisipasi perkembangan perekonomian khususnya industri asuransi di masa mendatang;

2. Perseroan akan melaksanakan pembayaran dividen tunai dengan melaksanakan ketentuan pemotongan pajak dividen sesuai dengan ketentuan perpajakan yang berlaku; serta

3. Rapat memberi kuasa kepada Direksi Perseroan untuk melakukan semua tindakan yang diperlukan berkaitan dengan pelaksanaan pembagian dividen tunai tersebut termasuk tidak terbatas untuk menentukan waktu, tanggal, dan cara pembayaran dividen tunai tersebut.




Determination of the use of the Company’s net profit for financial year ended on December 31st, 2020.

1. Approved the use of profit after tax obtained by the Company for financial year ended on December 31st, 2020 amounted to Rp92.91 billion as follows.a. To comply with the provision of article 70 in conjunction with article 71 of Law No. 40/2007

on Limited Liability Companies and article 26 of the Company’s Articles of Association by setting aside profit in 2020 financial year amounting to Rp1 billion as addition to General Reserve. Therefore, the general reserve now amounted to Rp20 billion

b. To distribute cash dividend amounted to Rp41.85 billion or 45.00% of the net profit to 150 million shares issued by the Company. Therefore, each share shall receive dividend amounting to Rp279;

c. Remaining profit in the 2020 financial year after deduction for cash dividend and general reserve amounted to Rp50.06 billion to be determined as retained earnings to strengthen the Company’s financial position in anticipating future economic development, particularly in the Insurance Industry;

2. The Company to pay cash dividend with deduction for cash dividend tax in accordance with the prevailing tax provisions; and

3. The Meeting granted the Board of Directors with the power to undertake all necessary actions relating to the implementation of cash dividend payment, including but not limited to determination of the time, date, and procedure for the cash dividend payment.




Abstain : -



Mata Acara 3Third Agenda


Penunjukan Kantor Akuntan Publik terdaftar yang akan melakukan audit atas buku-buku Perseroan untuk tahun buku yang akan berakhir pada tanggal 31 Desember 2021 dan pemberian wewenang kepada Dewan komisaris Perseroan untuk menetapkan honorarium dan persyaratan lain penunjukan tersebut.

Appointment of registered Public Accounting Firm that will audit the Company’s books for the financial year ending on December 31st, 2021 and granting authority to the Board of Commissioners to determine its fee and other terms of the appointment.

1. Menunjuk dan menetapkan Kantor Akuntan Publik PKF - Paul Hadiwinata, Hidajat, Arsono, Retno, Palilingan & Rekan untuk mengaudit Laporan Keuangan Perseroan tahun buku yang berakhir pada tanggal 31 Desember 2021;

2. Memberikan wewenang sepenuhnya kepada Dewan Komisaris dan/atau Direksi untuk menetapkan honorarium dan persyaratan-persyaratan lain yang berkenaan dengan penunjukan akuntan publik tersebut, termasuk menunjuk dan menetapkan honorarium dan persyaratan lainnya bagi kantor akuntan publik pengganti apabila Kantor Akuntan Publik PKF - Paul Hadiwinata, Hidajat, Arsono, Retno, Palilingan & Rekan dengan sebab apa pun tidak dapat melaksanakan dan/atau menyelesaikan audit Laporan Keuangan Perseroan tahun buku 2021; serta

3. Melaporkan keputusan rapat ini kepada Otoritas Jasa Keuangan paling lambat 10 hari kerja sejak ditutupnya rapat ini.

1. Appointed and determined PKF–Paul Hadiwinata, Hidajat, Arsono, Retno, Palilingan & Partners Public Accounting Firm to audit the Company’s Financial Statements for financial year ended on December 31st, 2021;

2. Granted full authority to the Board of Commissioners and/or Board of Directors to determine the fee and other requirements related to the appointment of public accountant and to appoint and determine substitute Public Accounting Firm in case PKF-Paul Hadiwinata, Hidajat, Arsono, Retno, Palilingan & Partners Public Accounting Firm is unable to complete the audit on the Company’s Financial Statements for 2021 financial year for any reason; and

3. Report the resolution of this meeting to Financial Service Authority no later than 10 work days after the closing of this meeting.




Abstain : -




139


Mata Acara 4Fourth Agenda


Penetapan dan/atau pengangkatan susunan anggota Direksi dan Dewan Komisaris termasuk Komisaris Independen serta penetapan gaji/honorarium dan/atau remunerasi lainya bagi anggota Direksi dan Dewan Komisaris Perseroan.

Determination and/or appointment of members of the Board of Commissioners and/or Board of Directors, including Independent Commissioners as well as determination of salary/honorarium and/or other remuneration for members of the Board of Commissioners and Board of Directors.

1. Menyetujui pengangkatan Bapak Totok Sugiharto sebagai Direktur Perseroan sejak ditutupnya rapat ini dan menegaskan kembali susunan anggota Dewan Komisaris dan Direksi, serta Komisaris Independen Perseroan, dengan susunan sebagai berikut.

Dewan KomisarisPresiden Komisaris : Ali ChendraKomisaris Independen : Frans LamuryKomisaris Independen : Jamilah Mawira Sungkar

DireksiPresiden Direktur : Agus BenjaminDirektur : Gilbert Deddy NaibahoDirektur : Totok Sugiharto

Untuk masa jabatan sampai dengan ditutupnya Rapat Umum Pemegang Saham Tahunan untuk tahun buku 2022 yang akan diselenggarakan pada tahun 2023 dengan ketentuan RUPS dapat memberhentikan sewaktu-waktu;

2. Memberikan wewenang kepada Dewan Komisaris Perseroan untuk menetapkan honorarium, gaji, bonus dan atau remunerasi lainnya bagi anggota Dewan Komisaris dan Direksi Perseroan dengan memperhatikan peraturan perundang-undangan yang berlaku; serta

3. Memberikan wewenang dan/atau kuasa penuh dengan hak substitusi kepada Direksi Perseroan untuk melakukan segala tindakan yang diperlukan dan/atau disyaratkan sehubungan dengan pengangkatan dan penegasan susunan anggota Dewan Komisaris dan Direksi Perseroan yang baru termasuk tetapi tidak terbatas untuk menyatakan pengangkatan anggota Dewan Komisaris dan Direksi ke dalam suatu Akta Notaris tersendiri, menghadap di hadapan Notaris, mengajukan serta menandatangani semua permohonan dan dokumen lainnya yang diperlukan sesuai dengan peraturan dan perundang-undangan yang berlaku, termasuk kepada Menteri Hukum dan Hak Asasi Manusia Republik Indonesia terkait dengan perubahan susunan pengurus Perseroan, tanpa ada yang dikecualikan, serta mengadakan akta penegasan apabila diperlukan karenanya berhak untuk mengajukan permohonan, menandatangani segala surat-surat dan dokumen yang diperlukan, serta melakukan tindakan lainnya.

1. Approved the appointment of Mr. Totok Sugiharto as Director of the Company since the closing of this meeting and reaffirmed the composition of the Board of Commissioners and Board of Directors, as well as the Independent Commissioners, with the composition as follows.

The Board of CommissionersPresident Commissioner : Ali ChendraIndependent Commissioner : Frans LamuryIndependent Commissioner : Jamilah Mawira Sungkar

The Board of DirectorsPresident Director : Agus BenjaminDirector : Gilbert Deddy NaibahoDirector : Totok Sugiharto

The office term commences from the closing of this Meeting until the closing of the GMS for the 2022 financial year which will be held in 2023 with the provision that the GMS can terminate it at any time.

2. Granted authority to the Board of Commissioners to determine the honorarium, salary, bonus, and/or other remuneration for members of the Board of Commissioners and Board of Directors by taking into consideration of prevailing laws and regulation; and

3. Granted full authority and power with the right of substitution to the Board of Directors to undertake all necessary actions related to the appointment and determination of the new composition of the Board of Commissioners and Board of Directors, including but not limited to state the appointment of members of the Board of Commissioners and Board of Directors in a separate Notarial Deed, appear before a Notary, submit and sign all applications and other required documents in accordance with applicable laws and regulations, including to the Minister of Law and Human Rights of the Republic of Indonesia in relation to changes in the composition of the Company’s Management, without exception, and enter into a confirmation deed if required therefore the right to submit applications, sign all documents and documents required, and take other actions.




Abstain : -






Mata Acara 5Fifth Agenda


Perubahan beberapa pasal Anggaran dasar Perseroan dalam rangka penyesuaian dengan Peraturan Otoritas Jasa Keuangan No. 15/POJK.04/2020.

Amendments to several articles of the Articles of Association to comply with Financial Services Authority Regulation No. 15/POJK.04/2020.

1. Menyetujui perubahan Pasal 12 Anggaran Dasar Perseroan mengenai Tempat, Pengumuman, Pemanggilan, dan Waktu Penyelenggaraan Rapat Umum Pemegang Saham dan Pasal 13 Anggaran Dasar Perseroan mengenai Pimpinan dan Risalah Rapat Umum Pemegang Saham dalam rangka penyesuaian dengan Peraturan Otoritas Jasa Keuangan No. 15/POJK.04/2020 tentang Rencana dan Penyelenggaraan Rapat Umum Pemegang Saham Perusahaan Terbuka; serta

2. Memberikan persetujuan, wewenang dan/atau kuasa kepada Direksi Perseroan dengan hak substitusi untuk melakukan segala tindakan yang diperlukan dan/atau disyaratkan sehubungan dengan perubahan Anggaran Dasar Perseroan tersebut di atas untuk disesuaikan dengan Peraturan Otoritas Jasa Keuangan No. 15/POJK.04/2020 termasuk tetapi tidak terbatas untuk menyatakan perubahan Anggaran Dasar dan menyusun kembali seluruh pasal dalam Anggaran Dasar Perseroan, dalam bentuk akta notaris, menghadap di hadapan Notaris, mengajukan serta menandatangani semua permohonan dan dokumen lainnya yang diperlukan sesuai dengan peraturan dan perundang-undangan yang berlaku, termasuk kepada Menteri Hukum dan Hak Asasi Manusia Republik Indonesia terkait dengan perubahan Anggaran Dasar Perseroan, tanpa ada yang dikecualikan.

1. Approved the amendment of Article 12 of the Articles of Association regarding the Place, Announcement, Invitation, and Time of the General Meeting of Shareholders and Article 13 of the Articles of Association regarding the Chairman and Minutes of the General Meeting of Shareholders in the context of adjustment to the Financial Services Authority Regulation No. 15/POJK.04/2020 concerning the Plan and Organization of the General Meeting of Shareholders of a Public Company; and

2. Give approval, authority and/or power of attorney to the Board of Directors with the right of substitution to take all necessary and/or required actions in connection with the amendment to the Articles of Association above to be adjusted to the Regulation of the Financial Services Authority No. 15/POJK.04/2020 including but not limited to stating changes to the Articles of Association and rearranging all articles in the Articles of Association, in the form of a notarial deed, appearing before a Notary, submitting and signing all applications and other documents required in accordance with the regulations and the applicable laws and regulations, including to the Minister of Law and Human Rights of the Republic of Indonesia in relation to changes to the Articles of Association, without any exceptions.




Abstain : -




141

Pelaksanaan RUPS Tahunan 2020

Perseroan telah menyelenggarakan RUPS Tahunan 2020 dengan memperhatikan peraturan perundang-undangan yang berlaku. Informasi terkait penyelenggaraan RUPS tersebut diungkapkan sebagai berikut.

Tahap Pelaksanaan RUPS Tahunan 2020Stages of 2020 AGMS Implementation

PemberitahuanNotification

PengumumanAnnouncement

UndanganInvitation

PelaksanaanExecution

Hasil RUPSGMS Resolutions

Diberitahukan kepada Otoritas Jasa Keuangan pada 23 Juni 2020.

Notified to the Finansial Service Authority on June23rd, 2020.

Diumumkan pada 1 Juli2020 melalui situs webPerseroan, Bursa EfekIndonesia, dan KustodianSentral Efek Indonesia,serta Surat Kabar Harian Investor Daily.

Announced on July1st, 2020 through theCompany, the IndonesiaStock Exchange, andthe Indonesian CentralCustodian’s websites, as well as the Investor Daily Newspaper.

Diumumkan pada 16 Juli2020 melalui situs webPerseroan, Bursa EfekIndonesia, KustodianSentral Efek Indonesia,serta Surat Kabar HarianInvestor Daily.

Announced on July16th, 2020 through theCompany and IndonesiaStock Exchange’swebsites, as well as theInvestor Daily Newspaper.

Diselenggarakan pada 7 Agustus 2020 pukul 10.14-11.19 WIB di Ruang Monas 3-4, Aryaduta Hotel Tugu Tani Jakarta, Jl. Prajurit KKO Usman dan Harun No. 44-48, Jakarta Pusat, 10110.

Held on August 7th, 2020 at 10.14-11.19 WIBin Monas Room 3-4,Aryaduta Hotel Tugu Tani Jakarta, Jl. Prajurit KKO Usman and Harun No. 44-48, Central Jakarta, 10110.

Ringkasan Rapat dipublikasikan pada 10 Agustus 2020 di situs web Perseroan dan Bursa Efek Indonesia, serta Surat Kabar Harian Investor Daily. Ringkasan Rapat tertuang dalam Akta Berita Acara Rapat Umum Pemegang Saham Tahunan PT Lippo General Insurance Tbk No. 7 yang dibuat oleh Notaris Stephanie Wilamarta, SH.

Summary of the Meetingpublished on August 10th,2020 on the Companyand the Indonesia StockExchange’s websites, aswell as the Investor DailyNewspaper. The summaryof the Meeting is stated inthe Deed of the Minutesof the Annual GeneralMeeting of Shareholdersof PT Lippo GeneralInsurance Tbk No. 7 madeby Notary StephanieWilamarta, SH.

Peserta RUPS Tahunan 20202020 AGMS Attendance

Pemegang SahamShareholders

RUPS Tahunan dihadiri oleh Pemegang Saham yang mewakili 128.574.675saham atau 85,72% dari seluruh jumlah saham dengan hak suara sah yang telah dikeluarkan oleh Perseroan.

The AGMS was attended by the Shareholders representing 128,574,675 shares or 85.72% of the total number of shares with valid voting rights issued by the Company.

Dewan KomisarisThe Board of Commissioners

Presiden KomisarisPresident Commissioner Benny Haryanto Djie

Komisaris IndependenIndependent Commissioner Frans Lamury

DireksiThe Board of Directors

Presiden DirekturPresident Director Agus Benjamin

DirekturDirector Gilbert Deddy Naibaho

DirekturDirector Johannes Agus

2020 Annual GMS Implementation

The Company held the 2020 AGMS with due observance of the prevailing laws and regulations. Information related to the GMS implementation is disclosed as follows.




Mata Acara 1First Agenda


Persetujuan dan pengesahan atas Laporan Tahunan Perseroan dan Laporan Keuangan Konsolidasian Perseroan, termasuk Laporan Tugas Pengawasan Dewan Komisaris Perseroan, untuk tahun buku yang berakhir pada 31 Desember 2019 serta memberikan pelunasan dan pembebasan tanggung jawab sepenuhnya (acquit et de charge) kepada seluruh anggota Dewan Komisaris dan Direksi Perseroan atas tindakan pengawasan dan pengurusan yang dilakukan untuk tahun buku yang berakhir pada 31 Desember 2019.

Approval and ratification of the Company’s Annual Report and Consolidated Finansial Statements including the Board of Commissioners’ Supervisory Report for fiscal year ended on December 31st, 2019 as well as the granting of full acquittal and discharge (acquit et de charge) to all members of the Board of Commissioners and Board of Directors for their supervisory and management actions taken during the fiscal year ended on December 31st, 2019.

1. Menyetujui dan menerima dengan baik Laporan Tahunan Perseroan, termasuk Laporan Tugas Pengawasan Dewan Komisaris Perseroan, untuk tahun buku yang berakhir pada 31 Desember 2019, serta menyetujui Rencana Bisnis Perseroan untuk tahun 2020;

2. Menyetujui dan mengesahkan Laporan Keuangan Konsolidasian yang terdiri dari neraca dan perhitungan laba rugi Perseroan untuk tahun buku yang berakhir pada 31 Desember 2019, yang telah diaudit oleh Kantor Akuntan Publik Paul Hadiwinata, Hidajat, Arsono, Retno, Palilingan & Rekan, dengan pendapat menyajikan secara wajar, dalam semua hal yang material, sebagaimana laporannya melalui Surat No. 00422/2.1133/AU.1/08/0305-1/1/III/2020 tanggal 11 Maret 2020; serta

3. Memberikan pelunasan dan pembebasan tanggung jawab sepenuhnya (acquit et de charge) kepada seluruh anggota Dewan Komisaris dan Direksi Perseroan atas tindakan pengurusan dan pengawasan yang telah dilakukan di tahun buku yang berakhir pada 31 Desember 2019 sepanjang tindakan tersebut tercermin dalam Laporan Tahunan.

1. Approved and accepted the Company’s Annual Report including the Board of Commissioners’ Supervisory Report for Fiscal Year ended on December 31st, 2019, as well as approving the Company’s Business Plan for 2020;

2. Approved and ratified the Company’s Consolidated Financial Statements consisting of the Balance Sheet and Statements of Profit or Loss for Fiscal Year ended on December 31st, 2019, which had been audited by Paul Hadiwinata, Hidajat, Arsono, Retno, Palilingan & Rekan Public Accounting Firm with an Unqualified Opinion as stated in the letter No. 00422/2.1133/AU.1/08/0305-1/1/III/2020 dated March 11th, 2020; and

3. Granted full acquittal and discharge (acquit et de charge) to all members of the Board of Commissioners and Board of Directors for their management and supervisory actions taken during Fiscal Year ended on December 31st, 2019, insofar as those actions are reflected on the Annual Report.




Abstain : -



Mata Acara 2Second Agenda


Penetapan penggunaan laba Perseroan untuk tahun buku yang berakhir pada 31 Desember 2019.

1. Menyetujui keuntungan setelah pajak yang diperoleh Perseroan untuk tahun buku yang berakhir tanggal 31 Desember 2019 sejumlah Rp80 miliar untuk digunakan sebagai berikut.a. Memenuhi ketentuan Pasal 70 juncto Pasal 71 Undang-Undang Perseroan Terbatas No. 40

tahun 2007 dan Pasal 26 Anggaran Dasar Perseroan, agar menyisihkan laba tahun buku 2019 sebesar Rp1 miliar sebagai tambahan di pos cadangan umum. Dengan demikian, pos cadangan umum menjadi sebesar Rp19 miliar;

b. Membagikan dividen tunai sebesar Rp32,1 miliar atau sebesar 40,12% dari total laba bersih kepada 150 juta saham yang dikeluarkan oleh Perseroan. Dengan demikian, setiap saham akan memperoleh dividen sebesar Rp214,-;

c. Untuk sisa laba tahun buku 2019 setelah dikurangi dividen tunai dan cadangan umum, yaitu sebesar Rp46,9 miliar, ditempatkan sebagai laba ditahan untuk memperkuat posisi keuangan Perseroan dalam mengantisipasi perkembangan perekonomian, khususnya industri asuransi di masa mendatang;

2. Perseroan akan melaksanakan pembayaran dividen tunai dengan melaksanakan ketentuan pemotongan pajak dividen sesuai dengan ketentuan perpajakan yang berlaku; serta

3. Rapat memberi kuasa kepada Direksi Perseroan untuk melakukan semua tindakan yang diperlukan berkaitan dengan pelaksanaan pembagian dividen tunai tersebut termasuk tidak terbatas untuk menentukan waktu, tanggal, dan cara pembayaran dividen tunai tersebut.


143


Determination of the use of the Company’s net profit for fiscal year ended on December 31st, 2019.

1. Approved the use of profit after tax obtained by the Company for fiscal year ended on December 31st, 2019 amounted to Rp80 billion as follows.a. To comply with the provision of article 70 in conjunction with article 71 of Law No. 40/2007

on Limited Liability Companies and article 26 of the Company’s Articles of Association by setting aside profit in 2019 fiscal year amounting to Rp1 billion as addition to General Reserve. Therefore, the general reserve amounted to Rp19 billion;

b. To distribute cash dividend amounted to Rp32.1 billion or 40.12% of the net profit to 150 million shares issued by the Company. Therefore, each share shall receive dividend amounting to Rp214;

c. Remaining profit in the 2019 fiscal year after deduction for cash dividend and general reserve amounted to Rp46.9 billion to be determined as retained earnings to strengthen the Company’s financial position in anticipating future economic development, particularly in the Insurance Industry;

2. The Company to pay cash dividend with deduction for cash dividend tax in accordance with the prevailing tax provisions; and

3. The Meeting granted the Board of Directors with the power to undertake all necessary actions relating to the implementation of cash dividend payment, including but not limited to determination of the time, date, and procedure for the cash dividend payment.




Abstain : -



Mata Acara 3Third Agenda


Penunjukan kantor akuntan publik terdaftar yang akan melakukan audit atas buku-buku Perseroan untuk tahun buku yang akan berakhir pada 31 Desember 2020 dan pemberian wewenang kepada Dewan Komisaris Perseroan untuk menetapkan honorarium dan persyaratan lain penunjukan tersebut.

Appointment of Registered Public Accounting Firm that will audit the Company’s books for the fiscal year ending on December 31st, 2020 and granting authority to the Board of Commissioners to determine the honorarium and other terms of the appointment.

1. Menunjuk dan menetapkan Kantor Akuntan Publik PKF-Paul Hadiwinata, Hidajat, Arsono, Retno, Palilingan & Rekan untuk mengaudit Laporan Keuangan Perseroan tahun buku yang berakhir pada 31 Desember 2020;

2. Memberikan wewenang sepenuhnya kepada Dewan Komisaris dan/atau Direksi untuk menetapkan honorarium dan persyaratan-persyaratan lain yang berkenaan dengan penunjukan akuntan publik tersebut, termasuk menunjuk dan menetapkan honorarium dan persyaratan lainnya bagi kantor akuntan publik pengganti apabila Kantor Akuntan Publik PKF-Paul Hadiwinata, Hidajat, Arsono, Retno, Palilingan & Rekan dengan sebab apapun tidak dapat menyelesaikan audit Laporan Keuangan Perseroan tahun buku 2020; dan

3. Melaporkan keputusan rapat ini kepada Otoritas Jasa Keuangan paling lambat 10 hari kerja sejak ditutupnya rapat ini.

1. Appointed and determined PKF–Paul Hadiwinata, Hidajat, Arsono, Retno, Palilingan & Rekan Public Accounting Firm to audit the Company’s financial statements for fiscal year ended on December 31st, 2020;

2. Granted full authority to the Board of Commissioners and/or Board of Directors to determine the honorarium and other requirements related to the appointment of Public Accountant and to appoint and determine substitute Public Accounting Firm in case PKF-Paul Hadiwinata, Hidajat, Arsono, Retno, Palilingan & Rekan Public Accounting Firm is unable to complete the audit on the Company’s Financial Statements for 2020 fiscal year for any reason; and

3. Report the resolution of this meeting to FSA no later than 10 work days after the closing of this meeting.




Abstain : -






Mata Acara 4Fourth Agenda


Penetapan dan/atau pengangkatan susunan anggota Dewan Komisaris dan Direksi, termasuk Komisaris Independen, serta penetapan gaji/honorarium dan/atau remunerasi lainnya bagi anggota Dewan Komisaris dan Direksi Perseroan.

Determination and/or Appointment of members of the Board of Commissioners and/or Board of Directors, including Independent Commissioners as well as determination of honorarium or other remuneration for members of the Board of Commissioners and Board of Directors.

1. Memberikan pembebasan, pemberesan, dan pelepasan tanggung jawab (acquit et decharge) atas perbuatan hukum yang telah dilakukan selama masa jabatan mereka, sekaligus menyetujui pengangkatan dan penetapan susunan anggota Dewan Komisaris dan Direksi baru, dengan susunan sebagai berikut.Dewan Komisaris Presiden Komisaris : Ali Chendra*)

Komisaris Independen : Frans Lamury Komisaris Independen : Jamilah Mawira Sungkar Direksi Presiden Direktur : Agus Benjamin Direktur : Johannes Agus Direktur Independen : Gilbert Deddy Naibaho

Untuk masa jabatan terhitung sejak ditutupnya Rapat ini sampai dengan ditutupnya RUPS untuk tahun buku 2022 yang akan diselenggarakan pada tahun 2023 dengan ketentuan RUPS dapat memberhentikan sewaktu-waktu.

*)khusus untuk Ali Chendra, masa jabatan baru berlaku efektif setelah dinyatakan lulus penilaian kemampuan dan kepatutan oleh Otoritas Jasa Keuangan;

2. Memberikan wewenang kepada Dewan Komisaris Perseroan untuk menetapkan honorarium, gaji, bonus, dan/atau remunerasi lainnya bagi anggota Dewan Komisaris dan Direksi Perseroan dengan memperhatikan perundang-undangan yang berlaku; serta

3. Memberikan wewenang dan/atau kuasa penuh dengan hak substitusi kepada Direksi Perseroan untuk melakukan segala tindakan yang diperlukan dan/atau disyaratkan sehubungan dengan pengangkatan dan penetapan susunan anggota Dewan Komisaris dan Direksi Perseroan yang baru, termasuk tetapi tidak terbatas untuk menyatakan pengangkatan anggota Dewan Komisaris dan Direksi ke dalam suatu akta notaris tersendiri, menghadap di hadapan notaris, mengajukan serta menandatangani semua permohonan dan dokumen lainnya yang diperlukan sesuai dengan peraturan dan perundang-undangan yang berlaku, termasuk kepada Menteri Hukum dan Hak Asasi Manusia Republik Indonesia terkait dengan perubahan susunan pengurus Perseroan, tanpa terkecuali, serta mengadakan akta penegasan apabila diperlukan karenanya berhak untuk mengajukan permohonan, menandatangani segala surat-surat, dan dokumen yang diperlukan, serta melakukan tindakan lainnya.

1. Granted full acquittal and discharge of responsibilities (acquit et de charge) for legal actions that have been committed during their term of office, as well as approve the appointment and determination of new members of the Board of Commissioners and Board of Directors, with the composition as follows.The Board of CommissionersPresident Commissioner : Ali Chendra*)

Independent Commissioner : Frans LamuryIndependent Commissioner : Jamilah Mawira SungkarThe Board of DirectorsPresident Director : Agus BenjaminDirector : Johannes AgusDirector : Gilbert Deddy Naibaho

The term of office commences from the closing of this Meeting until the closing of the GMS for the 2022 financial year which will be held in 2023 with the provision that the GMS can terminate it at any time.

*) specifically for Mr. Ali Chendra, the new term of office will be effective after he has passed the fit and proper test conducted by the Financial Services Authority.

2. Granted authority to the Board of Commissioners to determine the honorarium, salary, bonus, and/or other remuneration for members of the Board of Directors and members of the Board of Commissioners by taking into consideration of prevailing laws and regulation; and

3. Granted full authority and power with the right of substitution to the Board of Directors to undertake all necessary actions related to the appointment and determination of the new composition of the Board of Commissioners and Board of Directors, including but not limited to state the appointment of members of the Board of Commissioners and Board of Directors in a separate Notarial Deed, appear before a Notary, submit and sign all applications and other required documents in accordance with applicable laws and regulations, including to the Minister of Law and Human Rights of the Republic of Indonesia in relation to changes in the composition of the Company’s Management, without exception, and enter into a confirmation deed if required therefore the right to submit applications, sign all documents and documents required, and take other actions.



Setuju : 128.574.675 saham (100%)Agree : 128,574,675 shares (100%)Abstain : -Tidak Setuju : -Disagree



145

Dewan KomisarisBoard of Commissioners

Dewan Komisaris merupakan organ Perseroan yang bertugas dan bertanggung jawab dalam mengawasi serta memberikan nasihat kepada Direksi terkait pelaksanaan tugas pengelolaan Perseroan. Dewan Komisaris juga bertanggung jawab dalam memastikan pelaksanaan GCG pada Perseroan telah berjalan efektif sesuai dengan peraturan perundang-undangan yang berlaku. Pada praktiknya, Dewan Komisaris bertanggung jawab langsung kepada RUPS.

Pedoman Kerja

Pelaksanaan tugas dan tanggung jawab Dewan Komisaris berpedoman pada Tata Tertib Kerja Dewan Komisaris yang telah disahkan pada tanggal 30 Juli 2021. Pedoman tersebut disusun berdasarkan prinsip-prinsip GCG yang berlaku secara umum serta peraturan perundang-undangan yang berlaku dalam industri asuransi dan pasar modal.

Kriteria Keanggotaan

Kriteria calon anggota Dewan Komisaris Perseroan, yaitu:

1. Mempunyai akhlak, moral, dan integritas yang baik;2. Cakap melakukan perbuatan hukum;3. Dalam 5 tahun sebelum pengangkatan dan selama menjabat:

a. Tidak pernah dinyatakan pailit;b. Tidak pernah menjadi anggota Dewan Komisaris dan/atau

anggota Direksi yang dinyatakan bersalah menyebabkan suatu perusahaan dinyatakan pailit;

c. Tidak pernah dihukum karena melakukan tindak pidana yang merugikan keuangan negara dan/atau yang berkaitan dengan sektor keuangan;

d. Tidak pernah menjadi anggota Dewan Komisaris dan/atau anggota Direksi yang selama menjabat;1) Pernah tidak menyelenggarakan RUPS Tahunan;2) Pertanggungjawabannya sebagai anggota Dewan

Komisaris dan/atau anggota Direksi pernah tidak diterima oleh RUPS atau pernah tidak memberikan pertanggungjawaban sebagai anggota Dewan Komisaris dan/atau anggota Direksi kepada RUPS; dan

3) Pernah menyebabkan perusahaan yang memperoleh izin, persetujuan, atau pendaftaran dari Otoritas Jasa Keuangan tidak memenuhi kewajiban menyampaikan Laporan Tahunan dan/atau Laporan Keuangan kepada Otoritas Jasa keuangan;

4. Memiliki komitmen untuk mematuhi peraturan perundang-undangan;

5. Memiliki pengetahuan dan/atau keahlian di bidang yang dibutuhkan Perseroan;

The Board of Commissioners is the Company’s organ that have duties and responsibilities to supervise and provide advices to the Board of Directors regarding the implementation of the Company’s management duties. The Board of Commissioners is also responsible for ensuring that GCG implementation has been running effectively in accordance with applicable laws and regulations. In practice, the Board of Commissioners is directly responsible to the GMS.

Work Guidelines

The implementation of the duties and responsibilities of the Board of Commissioners refers to the Board of Commissioners’ Work Guidelines and Rules, which was ratified on July 30th, 2021. These guidelines are prepared based on generally accepted GCG principles and applicable laws and regulations in insurance industry and capital market.

Membership Criteria

The criteria for candidates of the Board of Commissioners members are:1. Possess good character, morals, and integrity;2. Competent in performing legal actions;3. In the 5 (five) years before and during office term:

a. Have never been declared bankrupt;b. Have never been members of the Board of Commissioners

and/or Board of Directors held responsible for the bankruptcy of a company;

c. Have never been convicted for criminal offense that inflict losses on the state finance and/or related to the financial sector;

d. Have never been members of Board of Commissioners and/or Board of Directors that during their tenure have ever;1) Failed to hold Annual GMS;2) Given accountability as members of the Board of

Commissioners and/or Board of Directors that was unaccepted by the GMS or failed to give accountability as members of the Board of Commissioners and/or Board of Directors to the GMS; and

3) Caused a company that was granted license, approval, or registration by the Financial Services Authority to fail in fulfilling its responsibility to deliver Annual Report and/or Financial Statements to the Financial Services Authority;

4. Possess commitment to complying with laws and regulations;

5. Possess the necessary knowledge and/or skills in the fields relevant to the Company;



6. Tidak melanggar ketentuan rangkap jabatan sebagaimana diatur dalam peraturan perundang-undangan yang berlaku;

7. Anggota Dewan Komisaris harus dinyatakan lulus penilaian kemampuan dan kepatutan oleh Otoritas Jasa Keuangan;

8. Anggota Dewan Komisaris memiliki pengetahuan sesuai dengan bidang usaha Perseroan yang relevan dengan jabatannya;

9. Anggota Dewan Komisaris mampu untuk bertindak dengan itikad baik, jujur, dan profesional;

10. Anggota Dewan Komisaris mampu bertindak untuk kepentingan Perseroan dan pemegang polis, tertanggung, peserta, dan/atau pihak yang berhak memperoleh manfaat;

11. Mendahulukan kepentingan Perseroan dan pemegang polis, tertanggung, peserta, dan/atau pihak yang memperoleh manfaat daripada kepentingan pribadi;

12. Anggota Dewan Komisaris mampu mengambil keputusan berdasarkan penilaian independen dan objektif untuk kepentingan Perseroan dan pemegang polis, tertanggung, peserta, dan/atau pihak yang berhak memperoleh manfaat;

13. Anggota Dewan Komisaris mampu menghindarkan penyalahgunaan kewenangannya untuk mendapatkan keuntungan pribadi yang tidak semestinya atau menyebabkan kerugian bagi perusahaan perasuransian;

14. Anggota Dewan Komisaris bukan anggota Dewan Komisaris yang berasal dari pegawai atau pejabat aktif Otoritas Jasa Keuangan; serta

15. Anggota Dewan Komisaris bukan anggota Dewan Komisaris yang berasal dari mantan pegawai atau pejabat Otoritas Jasa Keuangan apabila yang bersangkutan berhenti bekerja dari Otoritas Jasa Keuangan kurang dari 6 bulan.

Komposisi

Pedoman Tata Tertib Kerja Dewan Komisaris menyatakan bahwa anggota Dewan Komisaris sekurang-kurangnya berjumlah sebanyak 3 orang, dengan 2 orang atau separuh dari jumlah anggota tersebut merupakan Komisaris Independen. Komposisi Dewan Komisaris Perseroan tahun 2021 tidak mengalami perubahan dibandingkan dengan tahun sebelumnya. Komposisi anggota Dewan Komisaris lebih rinci diungkapkan sebagai berikut.

NamaName

JabatanPosition

Tahun PertamaKali MenjabatFirst Year in

Office

Dasar PengangkatanTerakhir Kali

The Latest Basis ofAppointment

Masa Akhir JabatanEnd of Office Tenure

Persetujuan Otoritas JasaKeuangan

Financial Service AuthorityApproval

Ali Chendra* Presiden KomisarisPresident Commissioner

2020 Keputusan RUPS Tahunan yang termuat dalam Akta No. 7 tanggal 7 Agustus 2020 kemudian ditegaskan dengan Akta No. 5 tanggal 5 Februari 2021.

Annual GMS Resolution contained in the Deed No. 7 on August 7th, 2020. Subsequently confirmed in Deed No. 5 on February 5th, 2021.

Sampai dengan ditutupnya RUPS Tahunan Perseroan untuk tahun buku 2022 yang diselenggarakan pada tahun 2023.

Until the closing of the Annual GMS for 2022 financial year which will be held in 2023.

Keputusan Anggota Dewan Komisioner Otoritas Jasa Keuangan No. Ke-46/NB.11/2021 tanggal 29 Januari 2021.

Decision of the Board of Commissioner Member of the Financial Service Authority No. KEP-46/NB.11/2021 dated January 29th, 2021.

6. Never violated the provision for concurrent positions as stipulated in prevailing laws and regulations;

7. Board of Commissioners’ members are required to pass the fit and proper test by the Financial Services Authority;

8. Board of Commissioners’ members are required to possess relevant knowledge in line with the Company’s business in accordance with their respective position;

9. Board of Commissioners’ members are required to act in good faith, honestly, and professionally;

10. Board of Commissioners’ members are required to act in the interests of the Company and policy holders, insured, participants, and/or parties entitled to receive benefit;

11. Members of Board of Commissioners are required to prioritize the interests of the Company and the policy holders, insured, participants, and/or eligible beneficiaries before personal interests;

12. Board of Commissioners’ members are required to make decisions based on independent and objective evaluation in the interests of the Company and policy holders, insured, participants, and/or parties entitled to receive benefit;

13. Board of Commissioners’ members must refrain from abusing their authority to gain personal interests that are improper or harm the Insurance Company;

14. Board of Commissioners’ members are not a member of the Board of Commissioners that came from an active employees or Financial Services Authority officials; and

15. Members of the Board of Commissioners are not members of the Board of Commissioners who come from former employees or officials of the Financial Services Authority if they resign from the Financial Services Authority for less than 6 months.

Composition

The Board of Commissioners’ Work Guidelines and Rules states that the Board of Commissioners should at least consist of 3 persons, 2 of which or half of its total members should be Independent Commissioners. The composition of the Board of Commissioners in 2021 did not experience a change in comparison to the previous year. The composition of the Board of Commissioners member is further described as follows.


147

NamaName

JabatanPosition


Office






Frans Lamury Komisaris IndependenIndependent Commissioner

2015 Keputusan RUPS Tahunan yang termuat dalam Akta No. 8 tanggal 7 Agustus 2020.

Annual GMS Resolution contained in the Deed No. 8 dated August 7th, 2020.



Keputusan Anggota Dewan Komisioner Otoritas Jasa Keuangan No. KEP-444/ NB.11/2015 tanggal 7 Agustus 2015.

Decision of the Board of Commissioner Member of the Financial Service Authority No. KEP-444/NB.11/2015 dated August 7th, 2015.

Jamilah Mawira Sungkar

Komisaris IndependenIndependent Commissioner





Keputusan Anggota Dewan Komisioner Otoritas Jasa Keuangan No. KEP-591/NB.11/2019 tanggal 15 Oktober 2019.

Decision of the Board of Commissioner Member of the Financial Service Authority No. KEP-591/NB.11/2019 dated October 15th, 2019.

* Efektif menjabat sesuai Surat Keputusan Penilaian Kemampuan dan Kepatutan Otoritas Jasa Keuangan No. KEP-46/NB.11/2021 per tanggal 29 Januari 2021.* Effective in office pursuant to the Decree of the Fit and Proper Test from the Financial Services Authority No. KEP-46/NB.11/2021 dated January 29th, 2021.

Independensi

Dewan Komisaris menjalankan tugas dan tanggung jawabnya secara independen dan profesional. Adapun prinsip independensi yang dijalankan oleh Dewan Komisaris terkait pengawasan Perseroan, yaitu:1. Seluruh anggota Dewan Komisaris tidak saling memiliki

hubungan kekeluargaan sampai dengan derajat kedua dengan sesama anggota Dewan Komisaris dan/atau Direksi;

2. Dewan Komisaris telah mengungkapkan kepemilikan sahamnya, baik pada Perseroan maupun pada perusahaan asuransi dan perusahaan lain, yang berkedudukan di dalam dan di luar negeri dalam suatu laporan yang harus diperbaharui setiap tahunnya;

3. Dewan Komisaris tidak mengambil dan/atau menerima keuntungan pribadi dari Perseroan selain remunerasi dan fasilitas lainnya yang ditetapkan oleh RUPS. Dalam memastikan hal tersebut, Dewan Komisaris menugaskan Komite Audit untuk melakukan pemeriksaan dan kesimpulan hasil pemeriksaannya dimuat dalam Laporan Tahunan ini; serta

4. Per 31 Desember 2021, tidak ada kepemilikan saham oleh anggota Dewan Komisaris pada Perseroan.

Tugas dan Tanggung Jawab

Tugas dan tanggung jawab Dewan Komisaris beserta realisasi program kerjanya pada tahun 2021 dijelaskan sebagai berikut.

Independence

The Board of Commissioners carries out its duties and responsibilities independently and professionally. The principles of independence carried out by the Board of Commissioners regarding the supervision of the Company, i.e.:1. All members of Board of Commissioners do not have family

relationship up to second degree with other members of the Board of Commissioners and/or Board of Directors;

2. The Board of Commissioners discloses their share ownership, both in the Company, other insurance companies, and other companies in general either in Indonesia or abroad, in a report that shall be updated every year;

3. The Board of Commissioners does not take and/or receive personal gain from the Company aside from the remuneration and other facilities determined by the GMS. To this end, the Board of Commissioners assigns the Audit Committee to conduct audit, the result of which is included in this Annual Report; and

4. As of December 31st, 2021, members of the Board of Commissioners did not own any share in the Company.

Duties and Responsibilities

The Board of Commissioners’ duties and responsibilities and the realization of their work program in 2021 are described as follows.



Tugas dan Tanggung JawabDuties and Responsibilities

Realisasi Program Kerja 20212021 Work Program Realization

Melakukan pengawasan dan bertanggung jawab atas pengawasan terhadap kebijakan kepengurusan, jalannya pengurusan pada umumnya, baik mengenai Perseroan maupun usaha Perseroan, dan memberi nasihat kepada Direksi.

To supervise and be responsible for supervision of the Management policies, the course of management in general, both regarding the Company and the Company’s business, and to provide advice to the Board of Directors.

Melakukan pengawasan terhadap kinerja Direksi terkait dengan pelaksanaan tugas pengelolaan dan pengembangan usaha Perseroan sebagaimana yang dimuat dalam Laporan tugas Pengawasan yang disampaikan kepada Pemegang Saham melalui RUPS. Pengawasan yang dilakukan terutama yang berkaitan dengan:1. Pengelolaan kegiatan operasional;2. Perkembangan kegiatan usaha Perseroan;3. Penerapan tata kelola perusahaan; dan4. Realisasi pencapaian hasil kinerja tahun 2021.Dewan Komisaris juga menyampaikan beberapa rekomendasi dan nasihat kepada Direksi melalui mekanisme rapat gabungan yang diselenggarakan sebanyak 12 kali sepanjang tahun 2021, di antaranya 1 kali bersama dengan auditor independen eksternal.

Has supervised the Board of Directors performance related to the implementation of the Company’s business management and development duties as stated in the Supervisory Duty Report presented to the Shareholders during GMS. This supervision is mainly related to:1. Management of operational activities;2. The development of Company’s business activities;3. Implementation of corporate governance; and4. Realization of the achievement of performance results in 2021.In addition, the Board of Commissioners also has provided recommendations and advices to the Board of Directors via joint meeting mechanism, which were held 12 times throughout 2021, one of which conducted with the presence of the external independent auditor.

Mengawasi Direksi dalam menjaga keseimbangan kepentingan pemegang polis/tertanggung, peserta dan/atau pihak yang berhak memperoleh manfaat.

To supervise the Board of Directors in balancing the interests of the policy holders/Insured, participants and/or eligible beneficiaries.

Melakukan pengawasan terhadap kinerja Direksi terkait dengan keseimbangan kepentingan pemegang polis/tertanggung melalui evaluasi laporan bulanan Direksi, laporan pertanggungjawaban Direksi yang disampaikan pada saat RUPS, atau secara langsung melalui mekanisme rapat gabungan.

Has supervised the Board of Directors performance related to balance of interests of the policy holders/insured by evaluating the Board of Directors’ monthly report, the accountability report presented in GMS, or directly via joint meeting mechanism.

Meninjau Laporan Keuangan, Rencana Tahunan, dan Anggaran Perseroan.

To review the Company’s Financial Statements, Annual Plans, and Budgets.

Melakukan peninjauan dan penelaahan terhadap Laporan Keuangan, Rencana Tahunan, serta Anggaran Dasar yang berkoordinasi dengan Komite Audit untuk kemudian disampaikan saran dan masukan yang objektif terkait hasil peninjauan dan penelaahan tersebut sebelum disampaikan dalam RUPS. Dewan Komisaris juga telah menunjuk Kantor Akuntan Publik PKF - Paul Hadiwinata, Hidajat, Arsono, Retno, Palilingan & Rekan untuk mengaudit Laporan Keuangan Konsolidasian tahun buku 2020.

Has reviewed and examined the Financial Statements, Annual Plans, and Articles of Association in coordination with the Audit Committee and subsequently provided objective suggestions and inputs related to the results of such review and examination before being presented to the GMS. The Board of Commissioners has also appointed PKF-Paul Hadiwinata, Hidajat, Arsono, Retno, Palilingan & Partners Public Accounting Firm to audit the Consolidated Financial Statements for the 2020 financial year.

Memastikan kepatuhan Perseroan terhadap hukum dan peraturan yang berkaitan pasar modal dan industri asuransi.

Ensuring the Company’s compliance with laws and regulations relating to the capital market and the insurance industry.

Mengikuti perkembangan peraturan perundang-undangan yang berkaitan dengan pasar modal dan industri asuransi serta memastikan Perseroan telah memenuhi peraturan tersebut melalui komunikasi dengan Direksi. Beberapa penyesuaian yang dilakukan pada tahun 2021, meliputi:1. Penyesuaian Pasal 12 dan Pasal 13 Anggaran Dasar Perseroan dalam rangka penyesuaian dengan

Peraturan Otoritas Jasa Keuangan No. 15/POJK.04/2020;2. Penyesuaian Piagam Komite di bawah Direksi, antara lain Komite Medis dan Komite Manajemen Risiko;

serta3. Pembuatan dan penyesuaian pedoman internal Perseroan.

Followed the development of applicable laws and regulations related to the capital market and insurance industry as well ensuring that the Company has complied with these regulations through communication with the Board of Directors. Adjustment made in 2021 includes:1. Adjustment of Article 12 and Article 13 of the Articles of Association to comply with Financial Services

Authority Regulation No. 15/POJK.04/2020;2. Adjustment on Charters of Committees under the Board of Directors, among others the Medical

Committee and the Risk Management Committee; and3. Preparation and adjustment of the Company’s internal guidelines.

Menyelenggarakan RUPS Tahunan dan RUPS lainnya sesuai kewenangannya sebagaimana diatur dalam perundang-undangan dan Anggaran Dasar Perseroan.

To organize the Annual GMS and other GMS in accordance with their respective authorities as stipulated in the laws and regulations as well as the Articles of Association.

Menyelenggarakan RUPS Tahunan untuk tahun buku 2020 pada tanggal 23 Juni 2021 yang bertempat di Ruang Majapahit Hotel Borobudur Jakarta, Jl. Lapangan Banteng Selatan, Jakarta 10710.

Held the Annual GMS for the financial year 2020 on June 23rd, 2021 at the Majapahit Room, Borobudur Jakarta Hotel, Jl. Lapangan Banteng Selatan, Jakarta 10710.


149



Membentuk paling kurang Komite Audit, Komite Pemantau Risiko, Komite Remunerasi dan Nominasi, serta Komite Kebijakan Tata Kelola Perusahaan dalam rangka mendukung efektivitas pelaksanaan tugas dan tanggung jawabnya.

To establish at least an Audit Committee, Risk Oversight Committee, Remuneration and Nomination Committee, and Good Corporate Governance Committee to support the effectiveness of the implementation of its duties and responsibilities.

Dewan Komisaris Perseroan telah membentuk komite pendukung, yaitu:1. Komite Audit yang dibentuk berdasarkan Surat Keputusan Dewan Komisaris

No. SK-004/BOC-CS/VIII/2021 tanggal 2 Agustus 2021;2. Komite Remunerasi dan Nominasi yang dibentuk berdasarkan Surat Keputusan Dewan Komisaris

No. SK-002/BOC-CS/II/2021 tanggal 1 Februari 2021;3. Komite Pemantau Risiko yang dibentuk berdasarkan Surat Keputusan Dewan Komisaris

No. SK-003/BOC-CS/VIII/2021 tanggal 2 Agustus 2021; dan4. Komite Kebijakan Tata Kelola Perusahaan yang dibentuk berdasarkan Surat Keputusan Dewan

Komisaris No. SK-001/BOC-CS/II/2021 tanggal 1 Februari 2021.

The Board of Commissioners has established several supporting committees i.e.:1. The Audit Committee established based on the Decree of the Board of Commissioners

No. SK-004/BOC-CS/VIII/2021 dated August 2nd, 2021;2. The Remuneration and Nomination Committee established based on the Decree of the Board of

Commissioners No. SK-002/BOC-CS/II/2021 dated February 1st, 2021;3. The Risk Oversight Committee established based on the Decree of the Board of Commissioners

No. SK-003/BOC-CS/VIII/2021 dated August 2nd, 2021; and4. The Good Corporate Governance Committee established based on the Decree of the Board of

Commissioners No. SK-001/BOC-CS/II/2021 dated February 1st, 2021.

Memastikan bahwa komite-komite yang telah dibentuk menjalankan tugasnya secara efektif.

To ensure that the committees that have been established shall carry out their duties effectively.

Mengawasi serta mengevaluasi kinerja masing-masing komite pendukung secara berkala dan periodik melalui mekanisme rapat gabungan atau melalui penyampaian laporan kinerja bulanan. Berdasarkan hasil penilaian yang dilakukan pada tahun 2020 dan 2021, seluruh komite pendukung Dewan Komisaris telah menjalankan tugas dan tanggung jawabnya dengan baik dan efektif.

Has periodically supervised and evaluated the performance of each supporting committees via a joint meeting mechanism or submitted monthly performance reports. Based on the results of the assessment conducted in 2020 and 2021, all Board of Commissioners supporting committees have carried out their duties and responsibilities properly and effectively.

Rapat

Rapat Dewan Komisaris wajib diselenggarakan sekurang-kurangnya 1 kali dalam setiap bulan dengan ketentuan, yaitu:1. Mengundang Direksi dilakukan sekurang-kurangnya sebanyak

4 kali; serta2. Mengundang audit eksternal dilakukan sekurang-kurangnya 1

kali.

Sepanjang tahun 2021, Dewan Komisaris menyelenggarakan rapat sebanyak 13 kali, dengan di antaranya sebanyak 12 kali merupakan rapat gabungan dengan Direksi dan 1 kali merupakan rapat gabungan dengan audit eksternal. Informasi terkait tingkat kehadiran rapat Dewan Komisaris diungkapkan pada tabel berikut.

NamaName

JabatanPosition

Rapat Internal Dewan Komisaris dan Rapat Gabungan dengan Direksi

Board of Commissioners Internal Meeting and Joint Meeting with the

Board of Directors

Rapat Gabungan dengan Audit Eksternal

Joint Meeting with External Auditor

Kehadiran dalam RUPSAttendance at the GMS

JumlahKehadiran

Attendance

Jumlah RapatNo. of

Meeting

PersentaseKehadiran

AttendancePercentage

(%)

JumlahKehadiran

Attendance

Jumlah RapatNo. of

Meeting

PersentaseKehadiran


(%)

Ali Chendra*

Presiden KomisarisPresident Commissioner

12 12 100,00 1 1 100,00Pada tahun 2021, Perseroan menyelenggarakan 1 kali RUPS Tahunan pada tanggal 23 Juni 2021. Seluruh anggota Dewan Komisaris menghadiri penyelenggaraan RUPS Tahunan tersebut.

Frans Lamury


12 12 100,00 1 1 100,00

Meeting

Board of Commissioners Meeting must be held at least once a month with provisions as follows:1. Invites the Board of Directors at least 4 times in a year; as well

as2. Invites external auditor at least 1 time.

The Board of Commissioners held 13 meetings throughout 2021, of which 12 times were joint meetings with the Board of Directors and 1 times were joint meetings with external auditors. Information related to the level of attendance at the Board of Commissioners’ meeting is presented in the following table.



NamaName

JabatanPosition

Rapat Internal Dewan Komisaris dan Rapat Gabungan dengan Direksi

Board of Commissioners Internal Meeting and Joint Meeting with the

Board of Directors

Rapat Gabungan dengan Audit Eksternal

Joint Meeting with External Auditor

Kehadiran dalam RUPSAttendance at the GMS

JumlahKehadiran

Attendance

Jumlah RapatNo. of

Meeting

PersentaseKehadiran


(%)

JumlahKehadiran

Attendance

Jumlah RapatNo. of

Meeting

PersentaseKehadiran


(%)



12 12 100,00 1 1 100,00

In 2021, the Company held 1 Annual GMS on June 23rd, 2021. All members of the Board of Commissioners attended the Annual GMS.


Pengembangan Kompetensi

Pengembangan kompetensi dilakukan untuk mendorong produktivitas Dewan Komisaris dalam menjalankan tugas dan tanggung jawab. Pelaksanaan kegiatan pengembangan kompetensi tersebut dikelola, dikoordinir, dan didokumentasikan oleh Departemen Talent Management. Informasi mengenai kegiatan pengembangan kompetensi yang diikuti oleh Dewan Komisaris di tahun 2021 diungkapkan pada tabel berikut.

NamaName

JabatanPosition

Topik Pengembangan KompetensiCompetency Development Subject

Tempat dan WaktuVenue and Time

PenyelenggaraOrganizer

Ali Chendra* Presiden KomisarisPresident Commissioner

Adaptasi Penerapan iGRC di Era Digital.

Adaptation of iGRC Implementation in the Digital Age.

Webinar, 2 Maret 2021Webinar, March 2nd, 2021

Center for Risk Management and Sustainability (CRMS)

The Role of the CRO in Effective Risk Oversight and How It Can be Measured.

Webinar, 14 April 2021Webinar, April 14th, 2021


Webinar Nasional STMA Trisakti 2021 “Recovery Bisnis Asuransi di Tengah Pandemi Covid-19”.

STMA Trisakti National Webinar 2021 “Recovery of Insurance Business in the Midst of Covid-19 Pandemic”.


Sekolah Tinggi Manajemen Asuransi (STMA) Trisakti

Transformasi Digital Bisnis Asuransi Berbasis Governance, Risk Management, and Compliance (GRC).

Digital Transformation of Governance, Risk Management, and Compliance (GRC)-Based Insurance Business.

Webinar, 30 Juni 2021Webinar, June 30th, 2021

Itikad Academy

Webinar Series 1. Webinar, 14 Juli 2021Webinar, July 14th, 2021


Cyber Risk Management: Stop Cyber Attacks Before They Stop You.

Webinar, 15 Juli 2021Webinar, July 15th, 2021

Enterprise Risk Management Academy – Indonesia Risk Management Professional Association (ERMA – IRMAPA)

Webinar Series 2. Webinar, 4 Agustus 2021Webinar, August 4th, 2021


Webinar Series 3. Webinar, 18 Agustus 2021Webinar, August 18th, 2021


Competency Development

Competency development is carried out to improve the Board of Commissioners productivity in carrying out their duties and responsibilities. The implementation of these competency development activities is managed, coordinated, and documented by the Talent Management Department. Information regarding competency development activities participated in by the Board of Commissioners in 2021 is presented in the following table.


151

NamaName

JabatanPosition




Frans Lamury Komisaris IndependenIndependent Commissioner

Bapak Frans Lamury belum memiliki kesempatan mengikuti program pengembangan kompetensi karena belum ada pelatihan dan/atau pendidikan dengan topik yang sesuai dengan latar belakang beliau. Maka dari itu, rencana pengembangan kompetensi akan dilakukan di tahun 2022.

Mr. Frans Lamury has not had the opportunity to take part in the competency development program because there has been no training and/or education program on topics that match his background. Therefore, the competency development plan will be carried out in 2022.



Adaptasi Penerapan iGRC di Era Digital.

Adaptation of iGRC Implementation in the Digital Age.

Webinar, 2 Maret 2021Webinar ,March 2nd, 2021


Human Capital Management Webinar “Are You Dare Enough?” “Reorganization and Succession in Company Are the Key Success to Sustainable Growth”.

Webinar, 22 September 2021Webinar ,September 2nd, 2021

Itikad Academy


Penilaian Kinerja Dewan Komisaris

Prosedur dan Pihak yang Melakukan PenilaianPenilaian kinerja Dewan Komisaris dilakukan dengan menggunakan metode penilaian sendiri (self-assessment) oleh anggota Dewan Komisaris, serta penilaian secara komprehensif oleh Komite Remunerasi dan Nominasi dengan mengacu pada pencapaian key performance indicator (KPI) yang telah disetujui oleh masing-masing anggota Dewan Komisaris. Hasil penilaian tersebut kemudian akan disampaikan kepada Pemegang Saham melalui RUPS, bersamaan dengan penyampaian Laporan Tugas dan Pengawasan Dewan Komisaris berikut disahkannya Laporan Keuangan Tahunan Perseroan serta pemberian pembebasan tugas dan tanggung jawab atas kinerja pada tahun buku yang telah berakhir.

Kriteria PenilaianKriteria penilaian kinerja Dewan Komisaris, yaitu:1. Pelaksanaan fungsi dan tanggung jawab dalam melakukan

pengawasan terkait tugas dan tanggung jawab serta kinerja Direksi;

2. Pelaksanaan pengarahan, pengawasan, dan evaluasi terkait pelaksanaan kebijakan strategis Perseroan; serta

3. Pelaksanaan pengawasan atas tindak lanjut dari Direksi atas temuan audit, rekomendasi dari Unit Audit Internal, hasil audit eksternal atas laporan keuangan, dan hasil pengawasan oleh regulator, yaitu Otoritas Jasa Keuangan dan Bursa Efek Indonesia.

Performance Assessment of the Board of Commissioners

Assessment Procedure and the AssessorThe Board of Commissioners’ performance assessment is conducted through self-assessment by members of the Board of Commissioners as well as an overall assessment by the Remuneration and Nomination Committee with reference to the achievement of key performance indicators (KPI) that have been approved by each member of the Board of Commissioners. The results of the assessment are then reported to the Shareholders at the GMS, along with the submission of the Board of Commissioners’ Task Reports and Supervisory, along with the ratification of the Company’s Annual Financial Statements and the granting of release and discharge from duties and responsibilities for the performance of the ended financial year.

Assessment CriteriaThe criteria for assessing the Board of Commissioners performance are:1. Implementation of functions and responsibilities in

supervising the Board of Directors’ duties and responsibilities as well as the performance;

2. Implementation of direction, supervision and evaluation functions related to the implementation of the Company’s strategic policies; and

3. Implementation of supervision on follow-up actions by the Board of Directors on audit findings, recommendations from the Internal Audit Unit, results of external audit of financial statements, and results of supervision by regulators, namely the Financial Services Authority and the Indonesia Stock Exchange.



Hasil PenilaianPada tahun 2021, hasil penilaian kinerja menunjukkan bahwa Dewan Komisaris telah menjalankan tugas dan tanggung jawabnya terkait pengawasan serta pemberian nasihat kepada Direksi dalam pengelolaan Perseroan dengan baik. Pemberian nasihat dan rekomendasi juga telah disampaikan Dewan Komisaris secara objektif dan profesional. Selain itu, Dewan Komisaris senantiasa memastikan bahwa penerapan GCG oleh Perseroan telah berjalan dengan baik sesuai dengan peraturan perundang-undangan yang berlaku dan best practice di dalam industri asuransi. Salah satu tugas pengawasan Dewan Komisaris dituangkan dalam Laporan Pengawasan Dewan Komisaris atas Realisasi Rencana Bisnis Perseroan yang telah disampaikan kepada Otoritas Jasa Keuangan setiap semester.

Penilaian Kinerja Organ Pendukung

Prosedur dan Pihak yang Melakukan PenilaianDewan Komisaris secara berkala melakukan penilaian terhadap Komite Audit, Komite Remunerasi dan Nominasi, Komite Pemantau Risiko, serta Komite Kebijakan Tata Kelola Perusahaan. Penilaian tersebut dilakukan dengan mengacu pada hasil laporan penugasan dan laporan tahunan pelaksanaan kegiatan dari masing-masing komite.

Kriteria PenilaianKriteria yang digunakan dalam penilaian kinerja organ pendukung Dewan Komisaris, yaitu:1. Tingkat kehadiran dalam rapat masing-masing komite;2. Realisasi rencana kerja;3. Efektivitas pelaksanaan tugas dan tanggung jawab; serta

4. Kualitas saran dan rekomendasi yang diberikan.

Hasil PenilaianHasil penilaian kinerja menunjukkan bahwa komite-komite tersebut telah melaksanakan perannya sebagai pihak yang membantu Dewan Komisaris dalam memantau dan mengawasi aktivitas kegiatan operasional Perseroan, sesuai dengan ketentuan peraturan perundang-undangan yang berlaku.

Assessment ResultThe result of performance assessment in 2021 showed that the Board of Commissioners has properly carried out its duties and responsibilities related to supervision and providing advices to the Board of Directors in managing the Company. The Board of Commissioners has also provided advices and recommendations in an objective and professional manner. In addition, the Board of Commissioners always ensured that the GCG implementation has been running well in accordance with applicable laws and regulations and best practices in the insurance industry. One of the supervisory duties of the Board of Commissioners is stated in the Board of Commissioners Supervisory Report on the Realization of the Company’s Business Plan which has been submitted to the Financial Services Authority every semester.

Performance Assessment of the Supporting Organs

Assessment Procedure and the AssessorThe Board of Commissioners periodically evaluates the Audit Committee, the Remuneration and Nomination Committee, the Risk Oversight Committee, and the Good Corporate Governance Committee. The assessment is carried out by using the results of the assignment report and the annual report on the implementation of each committee’s activities.

Assessment CriteriaThe criteria used in the assessment of the performance of the Board of Commissioners’ supporting organs are:1. Level of attendance at each committee meetings;2. Work plan realization;3. Effectiveness of the implementation of duties and

responsibilities; and4. Quality of advice and recommendations given.

Assessment ResultThe results of the performance assessment showed that the Committees have properly carried out their roles to assist the Board of Commissioners in supervising and monitoring the Company’s operational activities, in accordance with the provisions of applicable laws and regulations.


153

Komisaris Independen

Komisaris Independen merupakan bagian dari Dewan Komisaris yang tidak terafiliasi dengan Pemegang Saham, Dewan Komisaris, Direksi, dan Dewan Pengawas Syariah (DPS), sehingga tidak memiliki hubungan keuangan, keluarga, dan kepemilikan saham atau hubungan lain yang dapat memengaruhi kemampuannya dalam bertindak secara independen. Selain itu, Komisaris Independen berperan untuk menjaga unsur keadilan dalam lingkungan kerja Perseroan, serta membentuk keseimbangan kepentingan Pemegang Saham Mayoritas dan memberikan perlindungan terhadap kepentingan Pemegang Saham Minoritas, termasuk Pemegang Saham Publik dan pemangku kepentingan lainnya. Per 31 Desember 2021, Komisaris Independen Perseroan berjumlah 2 orang dari total 3 anggota Dewan Komisaris.

Kriteria Kriteria Komisaris Independen Perseroan berpedoman pada Peraturan Otoritas Jasa Keuangan No. 73/POJK.05/2016 tentang Tata Kelola Perusahaan yang Baik bagi Perusahaan Perasuransian dan Peraturan Otoritas Jasa Keuangan No. 33/POJK.04/2014 tentang Dewan Komisaris dan Direksi Emiten atau Perusahaan Publik. Komisaris Independen telah menandatangani surat pernyataan independensi pada tanggal 31 Desember 2021. Pernyataan independensi tersebut memuat uraian mengenai kriteria Komisaris Independen dari masing-masing Komisaris Independen Perseroan, sebagaimana diuraikan pada tabel berikut.

Pernyataan IndependensiDeclaration of Independence Frans Lamury Jamilah Mawira

Sungkar

Tidak mempunyai hubungan afiliasi dengan anggota Dewan Komisaris lainnya, anggota Direksi, anggota Dewan Pengawas Syariah (DPS), Pemegang Saham, atau yang setara pada perusahaan asuransi dan perusahaan asuransi syariah, dalam perusahaan asuransi dan perusahaan asuransi syariah yang sama.

Have no affiliation with other members of the Board of Commissioners, Board of Directors, Sharia Supervisory Board, or the Shareholders or the equivalents at Insurance Companies and Sharia Insurance Companies, at the same Insurance Company and Sharia Insurance Company.

√ √

Tidak pernah menjadi anggota Dewan Komisaris, anggota Direksi, anggota Dewan Pengawas Syariah, atau menduduki jabatan 1 tingkat di bawah Direksi pada perusahaan asuransi dan perusahaan asuransi syariah yang sama atau perusahaan lain yang memiliki hubungan afiliasi dengan perusahaan asuransi dan perusahaan asuransi syariah tersebut dalam jangka waktu 6 bulan terakhir.

Have never been members of Board of Commissioners, Board of Directors, Sharia Supervisory Board, or held position 1 level below the Board of Directors at the same Insurance Company or Sharia Insurance Company or other companies that are affiliated with the said Insurance Company or Sharia Insurance Company within the last 6 months.

√ √

Memahami peraturan perundang-undangan di bidang perasuransian dan peraturan perundang-undangan lain yang relevan.

Possess understanding of laws and regulations pertaining to insurance and other relevant laws and regulations.

√ √

Memiliki pengetahuan yang baik mengenai kondisi keuangan perusahaan asuransi dan perusahaan asuransi syariah tempat Komisaris Independen dimaksud menjabat.

Possess good knowledge regarding the financial condition of Insurance Company and Sharia Insurance Company where said Independent Commissioner serves.

√ √

Memiliki pengetahuan yang baik mengenai kepentingan pemegang polis, tertanggung, peserta, dan/atau pihak yang berhak memperoleh manfaat.

Possess good knowledge regarding the interests of policy holder, insured, participants, and/or eligible beneficiaries.

√ √

Independent Commissioner

Independent Commissioners are part of the Board of Commissioners who have no affiliated relations with the Shareholders, Board of Commissioners, Board of Directors, and Sharia Supervisory Board (DPS), so they do not have financial, family, and share ownership or other relationships that may affect their ability to act independently. In addition, Independent Commissioners have a role to maintain the element of justice in the Company’s work environment, as well as establishing a balance of interests of the Majority Shareholders and provide protection for the interests of Minority Shareholders, including Public Shareholders and other stakeholders. As of December 31st, 2021, there are 2 from 3 member Independent Commissioners.

CriteriaThe criteria for the Independent Commissioner refer to the Financial Services Authority Regulation No. 73/POJK.05/2016 on Good Corporate Governance for Insurance Companies and the Financial Services Authority Regulation No. 33/POJK.04/2014 on the Board of Commissioners and Directors of Issuers or Public Companies. The Independent Commissioner has signed a declaration of independence on December 31st, 2021. The declaration of independence contains a description of the Independent Commissioner criteria of each Independent Commissioner, as described in the following table.



Pernyataan IndependensiDeclaration of Independence Frans Lamury Jamilah Mawira

Sungkar

Warga Negara Indonesia.Have Indonesian citizenship. √ √

Berdomisili di Indonesia.Domiciled in Indonesia. √ √

Bukan merupakan orang yang bekerja atau mempunyai wewenang dan tanggung jawab untuk merencanakan, memimpin, mengendalikan, atau mengawasi kegiatan Emiten atau Perusahaan Publik dalam jangka waktu 6 bulan terakhir, kecuali untuk pengangkatan kembali sebagai Komisaris Independen Emiten atau Perusahaan Publik pada periode berikutnya.

Have not worked or had authority and responsibility to plan, lead, control, or supervise the activity of Issuer or Public Company within the last 6 months, unless for reappointment as Independent Commissioner of Listed or Public Company for the subsequent period.

√ √

Tidak mempunyai saham, baik langsung maupun tidak langsung, pada Emiten atau Perusahaan Publik.Have no share ownership either directly or indirectly in the Listed or Public Company. √ √

Tidak mempunyai hubungan afiliasi dengan Emiten atau Perusahaan Publik, anggota Dewan Komisaris, anggota Direksi, atau Pemegang Saham Utama Emiten atau Perusahaan Publik.

Have no affiliation with the Listed or Public Company, member of Board of Commissioners, Board of Directors, or Majority Shareholder of the Listed or Public Company.

√ √

Tidak mempunyai hubungan usaha, baik langsung maupun tidak langsung, yang berkaitan dengan kegiatan usaha Emiten atau Perusahaan Publik.

Have no business relationship either directly or indirectly with regard to the business activity with the Listed or Public Company.

√ √

Pelaksanaan Tugas Komisaris Independen

Sesuai dengan Pasal 34 ayat (1) Peraturan Otoritas Jasa Keuangan No. 73/POJK.05/2016 tentang Tata Kelola Perusahaan yang Baik bagi Perusahaan Perasuransian, Komisaris Independen memiliki kewajiban untuk membuat Laporan Tahunan perihal pelaksanaan tugas dan tanggung jawab terkait kepentingan perlindungan pemegang polis, tertanggung, atau pihak yang berhak menerima manfaat, baik berupa pelayanan maupun penyelesaian klaim, termasuk laporan mengenai perselisihan yang sedang dalam proses penyelesaian pada badan mediasi, badan arbitrase, atau badan peradilan. Laporan terkait pelaksanaan tugas Komisaris Independen pada tahun 2021 telah disampaikan sebagaimana Surat Komisaris Independen No. 001/LI-KI/III/2021 tanggal 1 Maret 2022 perihal Laporan Tahunan Pelaksanaan Tugas Komisaris Independen Tahun 2021 yang menjadi satu kesatuan dengan Laporan Penerapan GCG dan Checklist Self-Assessment GCG Perseroan yang telah dilaporkan kepada Otoritas Jasa Keuangan.

Independent Commissioner’s Duties Implementation

In accordance with Article 34 paragraph (1) of the Finansial Services Authority Regulation No. 73/POJK.05/2016 on Good Corporate Governance for Insurance Companies, Independent Commissioners have the obligation to prepare an Annual Report. This Report covers the implementation of duties and responsibilities related to the protection interests of policy holders, the Insured, or other parties entitled to receive benefits, either in the form of services or settlement of claims, including reports regarding disputes that are in the process of being resolved at mediation agencies, arbitration bodies, or judiciary bodies. Reports related to the implementation of the Independent Commissioner’s duties in 2021 have been conveyed as stated in Letter of the Independent Commissioner No. 001/LI-KI/III/2021 dated March 1st, 2022 regarding the 2021 Annual Report of the Implementation of the Independent Commissioner’s Duties which is an integral part of the GCG Implementation Report and the GCG Self-Assessment Checklist which have been reported to the Financial Services Authority.


155

DireksiBoard of Directors

Direksi merupakan organ Perseroan yang bertugas dalam menjalankan pengelolaan Perseroan sesuai dengan Anggaran Dasar dan peraturan perundang-undangan yang berlaku. Pada praktiknya, masing-masing anggota Direksi memiliki pembagian tugas yang berbeda satu dengan yang lain, namun tetap bertanggung jawab secara kolegial untuk pengambilan keputusan dan kebijakan Perseroan.

Pedoman Kerja

Pelaksanaan tugas dan tanggung jawab Direksi berpedoman pada Tata Tertib Kerja Direksi yang telah disahkan pada tanggal 30 Juli 2021. Pedoman tersebut disusun berdasarkan prinsip-prinsip GCG yang berlaku secara umum serta peraturan perundang-undangan yang berlaku dalam industri asuransi dan pasar modal.

Kriteria Keanggotaan

Anggota dan calon anggota Direksi harus memenuhi persyaratan, yaitu:1. Mempunyai akhlak, moral, dan integritas yang baik;2. Cakap melakukan perbuatan hukum;3. Dalam 5 tahun sebelum pengangkatan dan selama menjabat:

a. Tidak pernah dinyatakan pailit;b. Tidak pernah menjadi anggota Dewan Komisaris dan/atau

anggota Direksi yang dinyatakan bersalah menyebabkan suatu perusahaan dinyatakan pailit;

c. Tidak pernah dihukum karena melakukan tindak pidana yang merugikan keuangan negara dan/atau yang berkaitan dengan sektor keuangan;

d. Tidak pernah menjadi anggota Dewan Komisaris dan/atau anggota Direksi yang selama menjabat:

1) Pernah tidak menyelenggarakan RUPS Tahunan;2) Pertanggungjawabannya sebagai anggota Direksi

pernah tidak diterima oleh RUPS atau pernah tidak memberikan pertanggungjawaban sebagai anggota Direksi kepada RUPS; dan

3) Pernah menyebabkan perusahaan yang memperoleh izin, persetujuan, atau pendaftaran dari Otoritas Jasa Keuangan tidak memenuhi kewajiban menyampaikan Laporan Tahunan dan/atau Laporan Keuangan kepada Otoritas Jasa Keuangan;

4. Memiliki pengetahuan sesuai dengan bidang usaha Perseroan yang relevan dengan jabatannya;

The Board of Directors is the Company’s organ in charge of carrying out the Company’s management in accordance with the Articles of Association and applicable laws and regulations. In practice, each member of the Board of Directors has different duties, but remains collegially responsible for making Company’s decisions and policies.

Work Guidelines

The implementation of the duties and responsibilities of the Board of Directors refers to the Board of Directors’ Work Guidelines and Rules, which was approved on July 30th, 2021. The guidelines were prepared based on generally accepted GCG principles and applicable laws and regulations in the insurance industry and capital market.

Membership Criteria

Members and candidate for the Board of Directors must meet the following requirements, i.e.:1. Possess good character, morals, and integrity;2. Competent in performing legal actions;3. In the 5 years before and during office term:

a. Have never been declared bankrupt;b. Have never been members of the Board of Commissioners

and/or Board of Directors held responsible for the bankruptcy of a company;

c. Have never been convicted for criminal offense that inflict losses on the state finance and/or related to the financial sector;

d. Have never been members of the Board of Commissioners and/or Board of Directors that during their positions have ever:1) Failed to hold Annual GMS;2) Given accountability as a member of the Board of

Directors that was unaccepted by the GMS or failed to give accountability as members of the Board of Directors to the GMS; and

3) Caused a company that was granted license, approval, or registration by the Financial Services Authority to fail in fulfilling its responsibility to deliver Annual Report and/or Financial Statements to the Financial Services Authority;

4. Possess the knowledge relevant to the Company’s field of work and their respective position;



5. Memenuhi kriteria sebagai berikut:a. Dinyatakan lulus penilaian kemampuan dan kepatutan;b. Berdomisili di Indonesia;c. Mampu bertindak dengan itikad baik, jujur, dan

profesional;d. Mampu bertindak untuk kepentingan Perseroan dan

pemegang polis, tertanggung, peserta, dan/atau pihak yang berhak memperoleh manfaat;

e. Mendahulukan kepentingan Perseroan dan pemegang polis, tertanggung, peserta, dan/atau pihak yang berhak memperoleh manfaat dari pada kepentingan pribadi;

f. Mampu mengambil keputusan berdasarkan penilaian independen dan objektif untuk kepentingan Perseroan dan pemegang polis, tertanggung, peserta, dan/atau pihak yang berhak memperoleh manfaat; dan

g. Mampu menghindarkan penyalahgunaan kewenangannya untuk mendapatkan keuntungan pribadi yang tidak semestinya atau menyebabkan kerugian bagi Perseroan;

6. Calon anggota Direksi yang akan diangkat bukan berasal dari pegawai atau pejabat aktif Otoritas Jasa Keuangan;

7. Calon anggota Direksi yang diangkat bukan berasal dari mantan pegawai atau pejabat Otoritas Jasa Keuangan apabila yang bersangkutan berhenti bekerja dari Otoritas Jasa Keuangan kurang dari 1 tahun;

8. Calon anggota Direksi yang diangkat tidak diperbolehkan merangkap jabatan pada perusahaan lain kecuali sebagai anggota Dewan Komisaris pada 1 perusahaan perasuransian lain yang memiliki bidang usaha yang berbeda;

9. Presiden Direktur dilarang merangkap jabatan sebagai anggota Dewan Komisaris pada anak perusahaan yang dikendalikan oleh perusahaan perasuransian yang bersangkutan; dan

10. Calon anggota Direksi tidak pernah menjadi anggota Dewan Komisaris dan/atau anggota Direksi yang dinyatakan bersalah atau lalai.

Komposisi

Komposisi Direksi Perseroan tahun 2021 mengalami perubahan dengan diangkatnya Bapak Totok Sugiharto menggantikan posisi Bapak Johannes Agus. Informasi mengenai komposisi Direksi lebih rinci diungkapkan dalam tabel berikut.

NamaName

JabatanPosition


Office






AgusBenjamin

PresidenDirekturPresidentDirector





Keputusan Ketua Badan Pengawas Pasar Modal dan Lembaga Keuangan No. KEP-309/BL/2012 tanggal 6 Juni 2012.

Decree of the Chairman of the Capital Market and Financial Institution Supervisory Board No. KEP-309/BL/2012 dated June 6th, 2012.

5. Meet the following criteria:a. Passed fit and proper test;b. Domiciled in Indonesia;c. Able to act in good faith, honestly and professionally;

d. Able to act in the interests of the Company and policy holders, insured, participants, and/or eligible beneficiaries;

e. Prioritize the interests of the Company and policy holder, insured, participants, and/or eligible beneficiaries over personal interests;

f. Able to make decisions based on independent and objective assessment in the interests of the Company and policy holders, insured, participants, and/or eligible beneficiaries; and

g. Able to refrain from abusing their authority for personal gains that are inappropriate or inflict loss to the Company;

6. Prospective members of the Board of Directors are not active employees or Financial Services Authority officials;

7. Prospective members of the Board of Directors are not former employees or Financial Services Authority officials if the candidate quit working at the Financial Services Authority within 1 year;

8. Prospective members of the Board of Directors are not allowed to hold concurrent positions at other companies except as member of Board of Commissioners at 1 other Insurance Company with different line of business;

9. President Director is prohibited from holding concurrent position as member of Board of Commissioners at subsidiaries controlled by the said Insurance Company; and

10. Prospective members of the Board of Directors have never been members of Board of Commissioners or Board of Directors that were found guilty or negligent.

Composition

The composition of the Board of Directors in 2021 underwent a change with the appointment of Mr. Totok Sugiharto to replace Mr. Johannes Agus. More detailed information regarding the composition of the Board of Directors is described in the following table.


157

NamaName

JabatanPosition


Office






JohannesAgus*

DirekturDirector



Keputusan RUPS Tahunan yang termuat dalam Akta No. 82 tanggal 23 Juni 2021.

The resolutions of the Annual GMS contained in the Deed No. 82 on June 23th, 2021.

Keputusan Dewan Komisioner Otoritas Jasa Keuangan No. KEP-277/NB.11/2015 tanggal 1 Juni 2015.

Decision of the Board of Commissioner of the Financial Service Authority No. KEP-277/NB.11/2015 dated June 1st, 2015.

GilbertDeddyNaibaho

DirekturDirector





Keputusan Dewan Komisioner Otoritas Jasa Keuangan No. KEP-313/NB.11/2015 tanggal 9 Juni 2015.

Decision of the Board of Commissioner of the Financial Service Authority No. KEP-313/NB.11/2015 dated June 9th, 2015.

Totok Sugiharto**

DirekturDirector

2021 Keputusan RUPS Tahunan yang termuat dalam Akta No. 82 tanggal 23 Juni 2021.

Annual GMS Resolution contained in the Deed No. 82 dated Juny 23th, 2021.



Keputusan Dewan Komisioner Otoritas Jasa Keuangan No. KEP-159/NB.11/2021 tanggal 31 Maret 2021.

Decision of the Board of Commissioner of the Financial Service Authority No. KEP-159/NB.11/2021 dated March 31st, 2015.

* Masa jabatan sebagai Direktur berakhir sejak ditutupnya RUPS Tahunan tanggal 23 Juni 2021.** Efektif menjabat sebagai Direktur sejak ditutupnya RUPS Tahunan tanggal 23 Juni 2021 dan yang bersangkutan telah lulus Penilaian Kemampuan dan Kepatutan Otoritas Jasa

Keuangan sesuai Surat Keputusan No. KEP-159/NB.11/2021 tanggal 31 Maret 2021.* The office term as the Director ended as of the closing of the Annual GMS on June 23rd, 2021.** Effectively serves as a Director since the closing of the Annual GMS on June 23rd, 2021 and the person concerned has passed the Fit and Proper Test of the Financial Services

Authority in accordance with Decree No. KEP-159/NB.11/2021 dated March 31st, 2021.

Independensi

Direksi Perseroan berupaya untuk melaksanakan tugas dan tanggung jawab secara independen, tanpa adanya intervensi dari pihak mana pun. Dalam upaya menjaga prinsip independensi anggota Direksi tersebut, Perseroan menerapkan beberapa ketentuan, yaitu:1. Selain Direksi Perseroan, pihak lain mana pun dilarang

melakukan atau campur tangan dalam pengurusan Perseroan;

2. Direktur dilarang melakukan aktivitas yang dapat mengganggu independensinya dalam mengurus Perseroan;

3. Anggota Direksi dilarang saling memiliki hubungan kekeluargaan sampai dengan derajat kedua dengan anggota Dewan Komisaris dan/atau dengan sesama anggota Direksi;

4. Anggota Direksi dilarang menjadi pengurus partai politik dan/atau calon/anggota legislatif; dan

5. Anggota Direksi baik secara sendiri-sendiri atau bersama-sama dilarang memiliki saham melebihi 25% dari modal disetor pada suatu perusahaan lain.

Independence

The Board of Directors strives to carry out their duties and responsibilities independently, without any intervention from any party. In an effort to maintain the principle of independence of the Board of Directors members, the Company implements the following provisions, i.e.:1. Other parties outside the Board of Directors of the Company,

are prohibited from conducting or intervening with the management of the Company;

2. The Board of Directors is prohibited from conducting activities that may affect their independence in managing the Company;

3. Members of the Board of Directors are prohibited from having family relationship up to second degree with other members of the Board of Commissioners and/or Board of Directors;

4. Members of the Board of Directors are prohibited from becoming administrators of political parties and/or legislative members/candidates; and

5. Members of the Board of Directors, either individually or collectively, are prohibited from having more than 25% share ownership of paid-up capital in other companies.




Direksi menjalankan tugas dan tanggung jawab sesuai dengan Anggaran Dasar Perseroan. Masing-masing anggota Direksi memiliki pembagian tugas dan tanggung jawab tersendiri. Pembagian tugas dan tanggung jawab serta realisasi program kerja masing-masing anggota Direksi selama tahun 2021 diuraikan sebagai berikut.

Nama Name



Agus Benjamin


Memenuhi tugas dan tanggung jawab sesuai dengan Anggaran Dasar Perusahaan.

Fulfill the duties and responsibilities in accordance with the Articles of Association.

Tugas dan tanggung jawab sebagai Presiden Direktur sebagaimana yang diatur dalam Pasal 19 Anggaran Dasar Perseroan mengenai tugas dan wewenang Direksi telah dijalankan dengan baik.

The duties and responsibilities as the President Director as stipulated in Article 19 of the Articles of Association regarding the Board of Directors duties and authorities have been carried out properly.

Menyusun Visi, Misi, dan Nilai-nilai Perseroan, serta merancang dan menganalisis strategi jangka panjang, jangka menengah, dan jangka pendek untuk mencapai tujuan Perseroan serta kinerja yang optimal.

Develop the Company’s Vision, Mission, and Values, as well as design and analyse long-term, medium-term, and short-term strategies to achieve the Company’s goals and optimal performance.

1. Melakukan koordinasi, pengawasan, dan perbaikan aktivitas bisnis Perseroan sesuai dengan Anggaran Dasar dan peraturan perundang-undangan dalam mencapai Visi dan Misi, serta Tujuan Bisnis Perseroan; dan

2. Menyusun dan menganalisis strategi Perseroan, serta melakukan evaluasi terhadap pencapaian strategi tersebut pada masing-masing organ. Sepanjang tahun 2021, strategi difokuskan pada upaya-upaya peningkatan kinerja Perseroan di tengah iklim bisnis yang masih diliputi ketidakpastian akibat pandemi Covid-19, serta menciptakan value creation yang terdiri dari network, market leadership, dan technology driven development.

1. Conducted a coordination, supervision, and improvement the Company’s business activities in accordance with the Articles of Association as well as applicable laws and regulations in achieving the Company’s Vision and Mission as well as the Business Objectives; and

2. Has developed and analysed Company’s strategies, as well as evaluated the achievement of these strategies in each organ. Throughout 2021, the strategy was focused on efforts to improve the Company’s performance in the midst of a business climate that is still haunted with uncertainty due to the Covid-19 pandemic, as well as produce value creation consisting of network, market leadership, and technology driven development.

Melakukan pengawasan terkait kepatuhan Perseroan dalam menjalankan kegiatan usaha dalam rangka memberikan nilai tambah bagi pemangku kepentingan.

To supervises the Company’s compliance in carrying out business activities to provide added value to stakeholders.

Memastikan seluruh kegiatan operasional Perseroan telah sesuai dengan peraturan perundang-undangan yang berlaku, terutama yang berkaitan dengan:1. Penerapan Manajemen Risiko;2. Sistem Pengendalian Internal; dan3. Penerapan Tata Kelola Perusahaan yang Baik.Penyesuaian kegiatan operasional tersebut juga telah mempertimbangkan rekomendasi dari anggota Direksi lainnya dan Sekretaris Perusahaan.

Ensured that all Company’s operational activities were in accordance with applicable laws and regulations, especially those related to:1. Implementation of Risk Management;2. Internal Control System; and3. Implementation of Good Corporate Governance.The adjustment of operational activities has also taken into account recommendations from other members of the Board of Directors and the Corporate Secretary.

Bersama dengan anggota Direksi lainnya, menyusun rencana tindakan sesuai strategi yang telah ditetapkan, menetapkan arah Perusahaan dan kebijakan sesuai dengan hukum serta peraturan yang berlaku, termasuk bertanggung jawab atas efektivitas Sistem Manajemen Mutu dan Sistem Manajemen Keamanan Informasi.

Together with other Directors, develops action plans and sets the Company’s direction according to the predetermined strategy, determine the Company’s direction and policies in accordance with applicable laws and regulations, including responsible for the effectiveness of the Quality Management System and Information Security Management System.


The Board of Directors carries out its duties and responsibilities in accordance with the Articles of Association. Each member of the Board of Directors has a separate division of duties and responsibilities. The division of duties and responsibilities as well as the work program realization of each member of the Board of Directors during 2021 is described as follows.


159

Nama Name



Bersama dengan Direktur Operasional mengawasi dan bertanggung jawab atas kegiatan operasional Perseroan.

With the Director of Operational supervise and be responsible for the Company’s operational activities.

Mengawasi dan menyempurnakan kegiatan operasional Perseroan serta penerapan manajemen risiko, terutama yang berkaitan dengan:1. Penilaian sendiri (self assessment) faktor Tata Kelola Perusahaan yang Baik

bagi Perusahaan Asuransi;2. Penilaian faktor profil risiko tingkat kesehatan Perseroan untuk 9 jenis

risiko; 3. Penilaian faktor rentabilitas tingkat kesehatan Perseroan; dan4. Penilaian faktor permodalan tingkat kesehatan Perseroan.Sesuai hasil yang dituangkan dalam Laporan Penilaian Tingkat Kesehatan Keuangan.

Has supervised and improved Company’s operational activities as well as the implementation of risk management, especially those related to:1. Self-assessment of Good Corporate Governance factors for Insurance

Companies;2. Assessment of the risk profile factor of the Company’s soundness level for

9 types of risk;3. Assessment of the profitability factor of the Company’s soundness level; and4. Assessment of the capital factors of the Company’s soundness level.In accordance with the results as stated in the Financial Soundness Level Assessment Report.

Bertanggung jawab atas fungsi manajemen risiko korporasi (corporate risk management) Perseroan, termasuk menyusun dan melaksanakan Sistem Manajemen Risiko yang mencakup seluruh aspek kegiatan Perseroan.

Responsible for the corporate risk management function, including developing and implementing a Risk Management System that covers all aspects of the Company’s activities.

Mengkomunikasikan kepada pegawai mengenai arah bisnis Perusahaan dalam rangka pencapaian Visi dan Misi Perseroan.

Conveys the Company’s business direction to employees in order to achieve the Company’s Vision and Mission.

Bentuk komunikasi kepada pegawai dilaksanakan melalui Rapat Kerja, Rapat Koordinasi, dan rapat lainnya untuk membahas arah bisnis perusahaan dalam rangka pencapaian Visi dan Misi Perseroan.

The form of communication to employees is carried out via Work Meetings, Coordination Meetings, and other Meetings to discuss the Company’s business direction in order to achieve the Company’s Vision and Mission.

Turut bertanggung jawab dalam pencapaian target Perseroan.

Also feel the responsibility for achieving the Company’s targets.

Target Perseroan dibahas dalam Rapat Kerja Tahunan dan dituangkan dalam Laporan Rencana Bisnis Perseroan yang telah disampaikan kepada Otoritas Jasa Keuangan.

The Company’s targets are discussed in the Annual Work Meeting and stated in the Company’s Business Plan Report which has been submitted to the Financial Services Authority.

Menerapkan dan memastikan terlaksananya tata kelola perusahaan yang baik dan prinsip kehati-hatian sesuai dengan prospek bisnis dan perkembangan industri asuransi serta audit internal yang efektif serta kepatuhan Perseroan terhadap hukum dan peraturan yang berlaku.

Implements and ensures the implementation of good corporate governance and prudence principle is in accordance with business prospects and developments in the insurance industry as well as an effective internal audits and the Company’s compliance with applicable laws and regulations.

Menyusun Laporan Tata Kelola Perusahaan yang Baik, termasuk Checklist Self-Assessment Good Corporate Governance, yang dilaporkan secara tahunan kepada Otoritas Jasa Keuangan.

Prepare a Good Corporate Governance Report, including a Good Corporate Governance Self-Assessment Checklist, which is reported annually to the Financial Services Authority.

Bersama dengan Direktur lainnya, menyusun kebijakan dan menetapkan jumlah cadangan teknis, menyusun budget Perseroan, menyusun Rencana Bisnis dan Rencana Aksi Keuangan Berkelanjutan.

With other Directors, prepares policies and determine the amount of technical reserves, prepares the Company’s budget, prepares Business Plans and Sustainable Finance Action Plans.

Menetapkan kebijakan terkait kebijakan cadangan teknis dan target Perseroan bersama anggota Direksi lainnya termasuk penyusunan Rencana Bisnis dan Rencana Aksi Keuangan Berkelanjutan Perseroan.

Establishes policies related to the Company’s targets and technical reserves with other members of the Board of Directors including the preparation of the Company’s Business Plan and Sustainable Finance Action Plan.

Memimpin dalam audit kepatuhan dan memantau kegiatan Perseroan dalam rangka memberikan nilai tambah bagi stakeholder.

Lead in compliance audits and monitor the Company’s activities to provide added value to the stakeholders.

Melakukan pemeriksaan kepatuhan secara berkala dan berkelanjutan segala aspek di Perseroan agar sesuai dengan peraturan perundang-undangan dan regulasi lainnya yang berlaku.

Conduct regular and continuous compliance checks on all Company’s aspects to comply with prevailing laws and regulations.



Nama Name



Johannes Agus*

Direktur Keuangan dan AdministrasiDirector of Finance and Administration

Menjaga stabilitas keuangan Perseroan sebagaimana terlihat dalam rasio antara kewajiban dan aset Perseroan.

Maintains the Company financial stability as reflected in the Company’s liabilities and assets ratio.

Melakukan penelaahan terhadap rasio keuangan pada Laporan Keuangan Perseroan untuk menetapkan kebijakan dalam rangka menjaga stabilitas keuangan. Pada tahun 2021, rasio profitabilitas, likuiditas, dan solvabilitas secara umum berada pada posisi yang lebih baik dibandingkan dengan periode sebelumnya.

Reviewed financial ratios in the Financial Statements to determine policies to maintain financial stability. The profitability, liquidity, and solvency ratios in 2021 were generally in a better position compared to the previous period.

Mengawasi dan bertanggung jawab atas seluruh bagian yang di bawah koordinasi, yaitu Departemen Finance and Accounting, Departemen General Services, serta Departemen IT.

Supervises and is responsible for all departments under his jurisdiction including Finance & Accounting Department, General Services Department, and IT Department.

Melakukan penilaian kinerja secara periodik kepada setiap departemen melalui rapat kerja atau laporan kinerja bulanan. Penilaian yang dilakukan untuk tahun buku 2021 menujukan bahwa seluruh departemen yang berada di bawah koordinasi Direktur Keuangan dan Administrasi telah melaksanakan tugas dan tanggung jawabnya dengan baik dan efektif.

Conducted periodic performance assessment for each department through work meetings or monthly performance reports. The assessment carried out for the 2021 financial year showed that all departments under the coordination of the Director of Finance and Administration have carried out their duties and responsibilities properly and effectively.

Memastikan kinerja IT memberikan dukungan teknis terhadap kegiatan operasional, memaksimalkan layanan yang andal kepada pelanggan dan karyawan dengan memanfaatkan sistem teknologi dan informatika yang mapan.

Ensures that IT performance provides technical support to the operational activities, maximize reliable service to customers and employees to use well established information technology and system.

Sepanjang tahun 2021, Divisi IT telah menjalankan tugas dan tanggung jawab dalam mendukung secara penuh kegiatan bisnis dan operasional yang berkaitan dengan peningkatan pelayanan digital kepada para pemangku kepentingan, seperti nasabah, perusahaan pialang asuransi (broker), rumah sakit rekanan, HRD perusahaan nasabah melalui aplikasi eBenefit Health, eBenefit.id, dan iMeditap.

Throughout 2021, the IT Division has carried out its duties and responsibilities in fully supporting business and operational activities related to improving digital services to the stakeholders, such as customers, insurance brokerage companies (brokers), partner hospitals, HRD of customer companies through eBenefit Health, eBenefit.id, and iMeditap apps.

Bersama Komite Investasi, menyusun, dan menerapkan kebijakan investasi.

Together with Investment Committee, develops, and implements investment policy.

Menyusun serta menerapkan kebijakan investasi bekerja sama dengan Komite Investasi. Pada tahun 2021, strategi investasi Perseroan berfokus pada investasi dalam bentuk reksa dana pasar uang yang memiliki yield dan performance yang baik dan jenis investasi lainnya yang memiliki lebih rendah.

Developed and implemented investment policies in collaboration with the Investment Committee. The Company’s investment strategy in 2021 was focused on investments in mutual funds in the money market that resulted good yields and performance as well as other type of investments with lower yield rates.

Memastikan bahwa Laporan Keuangan Perseroan tersedia dan disampaikan dengan tepat waktu untuk pihak eksternal, termasuk badan-badan pemerintah, serta pihak internal sehubungan dengan kegiatan Perseroan.

Ensures that the Company’s financial statements are available in a timely manner for Shareholders, regulators/government agencies, and internal/external parties related to the Company’s activities.

Melakukan koordinasi dengan Sekretaris Perusahaan untuk memastikan Laporan Keuangan, Laporan Tahunan, dan laporan berkala di bidang asuransi dan pasar modal telah disampaikan secara tepat waktu kepada pemangku kepentingan, serta telah dimuat dalam situs web Bursa Efek Indonesia dan situs web Perseroan.

Performed a coordination with the Corporate Secretary to ensure that the Financial Statements, Annual Reports, and periodic reports in the insurance and capital market sectors have been submitted in a timely manner to the stakeholders, and have been published on the Indonesia Stock Exchange and the Company’s websites.


161

Nama Name




Direktur OperasionalDirector of Operation

Mengelola dan menetapkan sistem dan kebijakan di unit kerja yang dibawahi dalam rangka memenuhi kebutuhan bisnis dan pertumbuhan Perseroan.

Manages and establishes systems and policies in subordinated work units to meet the Company’s business needs and growth.

Melakukan penyesuaian serta pengembangan kebijakan dan prosedur yang berkaitan kegiatan operasional Perseroan, yaitu:1. Pedoman Layanan Pengaduan Konsumen;2. Pedoman Strategi Dukungan Reasuransi; 3. Pedoman Health Underwriting; dan4. SOP dan/atau prosedur unit kerja yang dibawahi.

Made adjustments and developed policies and procedures related to Company’s operational activities i.e.:1. Consumer Complaint Service Guideline;2. Reinsurance Support Strategy Guideline;3. Health Underwriting Guideline; and4. SOPs and/or procedures for subordinated work units.

Bersama dengan Presiden Direktur menyusun Visi, Misi, dan Nilai-Nilai Perseroan serta program jangka Panjang, jangka menengah, dan jangka pendek Perseroan.

With the President Director, develops the Company’s Vision, Mission, and Values as well as long-term, medium-term, and short-term programs.

Membantu Presiden Direktur dalam menyusun Visi, Misi, dan Nilai-Nilai Perseroan serta program jangka panjang, jangka menengah, dan jangka pendek sebagaimana dituangkan dalam Rencana Bisnis Perseroan yang telah dilaporkan secara tahunan kepada Otoritas Jasa Keuangan.

Has assisted the President Director in developing the Company’s Vision, Mission, and Values as well as long-term, medium-term, and short-term programs as outlined in the Company’s Business Plan which has been reported annually to the Financial Services Authority.

Mengidentifikasi area dan rencana perbaikan, serta mengimplementasikan sistem untuk meningkatkan efektivitas Perseroan.

Identify improvement areas and improvement plans, as well as implements necessary systems to improve the Company’s effectiveness.

Melakukan identifikasi dan menentukan arah perbaikan (action plan) untuk peningkatan sistem operasional Perseroan.

Has identified and determined the improvement direction (action plan) to improve the Company’s operational system.

Bersama dengan Direktur Keuangan dan Administrasi mengembangkan kebijakan yang berkaitan dengan produktivitas, efektivitas, dan efisiensi.

With the Director of Finance and Administration, develops policies related to productivity, effectiveness, and efficiency.

Sepanjang tahun 2021, telah dilakukan penyesuaian dan improvement beberapa kebijakan dalam aspek operasional terkait dengan produktivitas, efektivitas, dan efisiensi kegiatan operasional di Perseroan.

Throughout 2021, the Company made an adjustment and improvement on several policies in operational aspects related to productivity, effectiveness, and efficiency of the Company’s operational activities.

Bertanggung jawab atas fungsi manajemen risiko operasional (operating risk management) Perseroan, termasuk menyusun dan melaksanakan Sistem Manajemen Risiko yang mencakup seluruh aspek kegiatan Perseroan.

Responsible for the operating risk management function, including developing and implementing a Risk Management System that covers all Company’s activities aspects.

Melaksanakan penerapan manajemen risiko operasional, terutama yang berkaitan dengan:1. Penilaian sendiri (self-assessment) faktor tata kelola perusahaan yang baik

bagi perusahaan asuransi;2. Penilaian faktor profil risiko tingkat kesehatan Perseroan untuk 9 jenis

risiko; 3. Penilaian faktor rentabilitas tingkat kesehatan Perseroan; dan4. Penilaian faktor permodalan tingkat kesehatan Perseroan.Sesuai hasil yang dituangkan dalam Laporan Penilaian Tingkat Kesehatan Keuangan.

Carry out the implementation of operational risk management, especially those related to:1. Self-assessment of Good Corporate Governance factors for Insurance

Companies;2. Assessment of the risk profile factor of the Company’s soundness level for 9

types of risk;3. Assessment of the profitability factor of the Company’s soundness level; and4. Assessment of the capital factors of the Company’s soundness level.In accordance with the results as stated in the Financial Soundness Level Assessment Report.

Mengawasi dan bertanggung jawab atas kegiatan operasional Perseroan.

Supervises and is responsible for the Company’s operation activities.

Memastikan bahwa kegiatan operasional telah dilaksanakan sesuai sistem operasional prosedur (SOP) yang berlaku di Perseroan.

Has ensured that operational activities have been carried out in accordance with the Company’s standard operating procedure (SOP).

Bertanggung jawab pengelolaan manajemen risiko Perseroan.

Responsible for the Company’s Risk Management.

Mengidentifikasi risiko-risiko yang dihadapi Perseroan di sepanjang tahun 2021 sekaligus menyusun langkah-langkah mitigasinya, terutama yang berkaitan dengan risiko sosial dan lingkungan.

Has identified risks faced by the Company throughout 2021 as well as prepared mitigation measures, especially those related to social and environmental risks.



Nama Name



Bersama dengan Presiden Direktur dan Direktur lainnya menyusun kebijakan dan/atau menetapkan jumlah cadangan teknis, menyusun budget Perseroan, menyusun Rencana Bisnis, dan Rencana Aksi Keuangan Berkelanjutan sesuai dengan target Perseroan.

With the President Director and other Directors, prepares policies and/or determine the amount of technical reserves, prepares the Company’s budget, prepares Business Plans and Sustainable Finance Action Plans in accordance with the Company’s targets.

Menetapkan kebijakan terkait kebijakan cadangan teknis dan target Perseroan bersama anggota Direksi lainnya termasuk penyusunan Rencana Bisnis dan Rencana Aksi Keuangan Berkelanjutan Perseroan.

Has established policies related to the Company’s targets and technical reserves with other members of the Board of Directors including the preparation of the Company’s Business Plan and Sustainable Finance Action Plan.

Nama Name



Direktur KepatuhanDirector of Compliance

(Fungsi ini dijabat oleh Presiden Direktur)(This function is held by the President Director)

Memastikan terlaksananya tata kelola perusahaan yang baik dan audit internal yang efektif, serta kepatuhan Perseroan terhadap hukum dan peraturan yang berlaku.

Ensures the application of good corporate governance, effective internal audit and the Company’s compliance with laws and regulations.

Memastikan penerapan GCG, pengendalian internal, dan manajemen risiko dilaksanakan dengan efektif pada semua unit kerja dan komite-komite yang dibentuk oleh Direksi Perseroan, serta memastikan seluruh kegiatan bisnis dan aktivitas operasional dilaksanakan dengan memperhatikan dan patuh terhadap hukum dan peraturan yang berlaku.

Has ensured that GCG, internal control, and risk management are carried out effectively by all work units and Committees established by the Board of Directors, and ensured that all business activities and operational activities are carried out with due observance and compliance with applicable laws and regulations.

Menerapkan tata kelola perusahaan yang baik dengan mengimplementasikan prinsip kehati-hatian sesuai dengan prospek bisnis dan perkembangan industri asuransi.

Implements good corporate governance by implementing principle of prudence in accordance with business prospects and development of the insurance industry.

Merancang, menetapkan, dan meninjau sistem dan prosedur serta kebijakan kepatuhan yang dimiliki oleh Perseroan agar sesuai dan memenuhi dengan ketentuan perundang-undangan. Melakukan identifikasi dan pengawasan serta evaluasi terhadap penerapan tata kelola Perseroan melalui self-assessment untuk selanjutnya dilakukan perbaikan.

Has designed, established, and reviewed the Company’s systems and procedures as well as policies compliance to conform and comply with applicable laws and regulations. Has identified and supervised as well as evaluated the implementation of corporate governance through self-assessment for further improvement.

Bersama dengan Presiden Direktur dan Direktur lainnya menyusun kebijakan dan/atau menetapkan jumlah cadangan teknis, menyusun anggaran Perseroan, menyusun Rencana Bisnis, dan Rencana Aksi Keuangan Berkelanjutan sesuai dengan target Perseroan.

With the President Director and other Directors, prepares policies and/or determine the amount of technical reserves, prepares the Company’s budget, prepares Business Plans and Sustainable Finance Action Plans in accordance with the Company’s targets.

Bersama-sama dengan Direktur lainnya menyusun Laporan Rencana Bisnis dan Rencana Aksi Keuangan Berkelanjutan yang telah disampaikan kepada Otoritas Jasa Keuangan secara tahunan.

With other Directors, has prepared a Business Plan Report and Sustainable Finance Action Plan which have been submitted to the Financial Services Authority on an annual basis.

Melakukan identifikasi, pengawasan, dan pengendalian terhadap risiko kepatuhan dengan mengacu pada peraturan dan perundang-undangan mengenai penerapan manajemen risiko bagi perusahaan perasuransian.

Identifying, supervising, and controlling compliance risk by referring to applicable laws and regulations regarding the implementation of risk management for insurance companies.

Dengan dibantu oleh Komite Manajemen Risiko dan diawasi oleh Komite Pemantau Risiko dilakukan identifikasi, pengukuran, pengendalian, dan pemantauan risiko kepatuhan untuk menjaga kondisi keuangan dan manajemen Perusahaan agar sejalan dengan hukum dan peraturan perundang-undangan yang berlaku.

With assistance from the Risk Management Committee and supervision by the Risk Oversight Committee, identification, measurement, control, and monitoring of compliance risk are carried out to maintain the Company’s financial condition and management to comply with applicable laws and regulations.

Memastikan pelaksanaan evaluasi berkala terhadap kebijakan, ketentuan, sistem maupun prosedur yang dimiliki oleh Perseroan sehingga sesuai dengan ketentuan perundang-undangan.

Ensuring the implementation of periodic evaluations of the Company’s policies, provisions, systems and procedures so that they are comply with the provisions of the legislation.

Secara berkala dan berkelanjutan melakukan evaluasi terhadap kebijakan, ketentuan, sistem maupun prosedur yang dimiliki oleh Perseroan sesuai dengan ketentuan perundang-undangan.

Has periodically and continuously evaluated the Company’s policies, provisions, systems and procedures so that they are comply with the provisions of the legislation.


163

Nama Name



Memastikan setiap prosedur dan/atau kebijakan operasional sesuai dengan standar ISO 9001 tentang Sistem Manajemen Mutu dan ISO 27001 tentang Sistem Manajemen Keamanan Informasi.

Ensuring that every operational procedure and/or policy complies with the standards of ISO 9001 on Quality Management Systems and ISO 27001 on Information Security Management Systems.

Setiap prosedur dan/atau kebijakan operasional telah disusun sesuai dengan standar ISO 9001 tentang Sistem Manajemen Mutu dan ISO 27001 tentang Sistem Manajemen Keamanan Informasi.

Every procedure and/or operational policy has been prepared in accordance with the standards of ISO 9001 on Quality Management Systems and ISO 27001 on Information Security Management Systems.

Memastikan bahwa sistem dan prosedur di unit kerja yang dibawahi telah sesuai dengan Kebijakan Perseroan, serta mematuhi hukum dan peraturan yang berlaku dalam rangka meningkatkan kinerja Perusahaan dan kualitas layanan kepada klien.

Ensuring that the systems and procedures in the subordinated work units are in accordance with the Company’s policies, and comply with applicable laws and regulations to improve the Company’s performance and the quality of service provided to clients.

Melakukan evaluasi sistem manajemen mutu, kepuasan pelanggan (internal dan eksternal) dalam ruang lingkup sistem manajemen mutu, prosedur di setiap unit kerja yang dibawahi agar selalu mengikuti perkembangan hukum yang berlaku.

Has evaluated the quality management system, customer satisfaction (internal and external) within the scope of the quality management system, procedures in each subordinated work unit to always keep abreast of developments in applicable law and regulations.

Memastikan Perseroan telah mematuhi seluruh peraturan perundang-undangan dan peraturan lainnya, terutama sebagai Perusahaan asuransi publik, dalam menjalankan kegiatan usaha.

Ensuring that the Company has complied with all applicable laws and regulations and other regulations, especially as a public insurance company, in carrying out all business activities.

Melakukan seluruh kewajiban-kewajiban pelaporan kepada regulator dan senantiasa melaksanakan amanat dari peraturan perundang-undangan yang mengatur, terutama kewajiban di bidang pasar modal, serta melakukan pemeriksaan atas kepatuhan.

Has fulfilled all reporting obligations to the regulators and always carry out the mandate of laws and regulations, especially obligations in the capital market sector, as well as conducted compliance checks.

Menyusun langkah-langkah dalam mendukung terciptanya budaya kepatuhan pada seluruh kegiatan operasional.

Developing plans to support the creation of a compliance culture in all operational activities.

Kebijakan dan prosedur untuk mendukung terciptanya budaya integritas dan kepatuhan telah disusun dalam SOP Manajemen Kepatuhan yang telah terbit tanggal 3 Mei 2021.

Policies and procedures to support the creation of a culture of integrity and compliance have been included in the Compliance Management SOPs which was published on May 3rd, 2021.

Melakukan reviu berkala terhadap kebijakan, ketentuan, sistem maupun prosedur yang dimiliki oleh Perusahaan sehingga sesuai dengan ketentuan peraturan perundang-undangan.

Conducting periodic reviews of Company’s policies, provisions, systems and procedures so that they are comply with the provisions of laws and regulations.

Secara berkala meninjau, melaporkan, dan merekomendasikan perbaikan terhadap prosedur dan/atau kebijakan operasional dan standar yang ada, serta melakukan assurance atas standar ISO 9001 tentang Sistem Manajemen Mutu dan ISO 27001 tentang Sistem Manajemen Keamanan Informasi serta sesuai ketentuan Perundang-undangan yang berlaku.

Periodically has reviewed, reported, and recommended improvements to procedures and/or operational policies and existing standards, as well as performed assurance on the standards of ISO 9001 on Quality Management Systems and ISO 27001 on Information Security Management Systems and in accordance with applicable laws and regulations.

Nama Name



Totok Sugiharto **

Direktur Keuangan dan AdministrasiDirector of Finance and Administration

Menjaga stabilitas kinerja keuangan Perseroan sebagaimana terlihat dalam rasio antara kewajiban dan aset Perseroan.

Maintains the Company’s financial performance stability that can be seen in the ratio between the Company’s liabilities and assets.

Melakukan penelaahan terhadap rasio keuangan pada Laporan Keuangan Perseroan untuk menetapkan kebijakan dalam rangka menjaga stabilitas keuangan. Pada tahun 2021, rasio profitabilitas, likuiditas, dan solvabilitas secara umum berada pada posisi yang lebih baik dibandingkan dengan periode sebelumnya.

Has performed a review on the financial ratios in the Company’s Financial Statements to determine policies in maintaining financial stability. In 2021, the profitability, liquidity and solvency ratios were generally in a better position compared to the previous period.



Nama Name



Mengawasi dan bertanggung jawab atas seluruh bagian yang di bawah koordinasi, yaitu Divisi Finance dan Accounting, Departemen General Services, serta Divisi IT.

Monitors and be responsible for all subordinated divisions/departments, i.e. the Finance and Accounting Division, the General Services Department, and the IT Division.

Melakukan penilaian kinerja secara periodik yang indikatornya dilakukan secara tahunan oleh Divisi People Development. Penilaian yang dilakukan untuk tahun buku 2021 menunjukkan bahwa seluruh divisi dan departemen yang berada di bawah koordinasi Direktur Keuangan dan Administrasi telah melaksanakan tugas dan tanggung jawabnya dengan baik dan efektif.

Conducted periodic performance appraisals which indicators are carried out annually by the People Development Division. The appraisal carried out for the 2021 financial year showed that all divisions and departments under the coordination of the Director of Finance and Administration have carried out their duties and responsibilities properly and effectively.

Memastikan kinerja Divisi IT memberikan dukungan teknis terhadap kegiatan operasional serta memaksimalkan layanan yang andal kepada pelanggan dan karyawan dengan memanfaatkan sistem teknologi dan informasi yang terkini dan up to date.

Ensures the IT Division’s performance provides technical support for operational activities and maximizes reliable services to the customers and employees by utilizing established the latest and up to date technology and information systems.

Sepanjang tahun 2021, Divisi IT telah menjalankan tugas dan tanggung jawab dalam mendukung secara penuh kegiatan bisnis dan operasional yang berkaitan dengan peningkatan pelayanan digital kepada para pemangku kepentingan, seperti nasabah, perusahaan pialang asuransi (broker), rumah sakit rekanan, HRD perusahaan nasabah melalui aplikasi eBenefit Health dan eBenefit General, serta aplikasi LAVA dan eBenefit.id.

Throughout 2021, the IT Division has carried out its duties and responsibilities to fully support business and operational activities related to improving digital services to the stakeholders, such as customers, insurance brokerage companies (brokers), partner hospitals, HRD of customer companies through applications eBenefit Health and eBenefit General, as well as the LAVA and eBenefit.id applications.

Bersama Komite Investasi, menyusun strategi dan menerapkan kebijakan investasi, alokasi, dan divestasi (apabila ada) serta bertanggung jawab terhadap fungsi investasi Perseroan.

With the Investment Committee, develops strategies and implements investment, allocation and divestment policies (if any) and are responsible for the Company’s investment function.

Menyusun serta menerapkan kebijakan investasi bekerja sama dengan Komite Investasi. Pada tahun 2021, strategi investasi Perseroan berfokus pada investasi dalam bentuk reksa dana pasar uang dan reksadana pendapatan tetap berbasiskan obligasi pemerintah (SBN) yang memiliki yield dan performance yang baik dan jenis investasi lainnya dan memiliki profil risiko yang lebih rendah.

Has developed and implemented investment policies in collaboration with the Investment Committee. In 2021, the Company’s investment strategy focused on investments in mutual funds in the money market and fixed income mutual funds based on government bonds (SBN) that resulted good yields and performance as well as other type of investments and have a lower risk profile.

Memastikan bahwa Laporan Keuangan Perseroan tersedia dan disampaikan serta dipublikasikan dengan tepat waktu untuk pihak eksternal, termasuk regulator, serta pihak internal sehubungan dengan kegiatan Perseroan.

Ensures that the Financial Statements are available and submitted and published in a timely manner to external parties, including the regulators, as well as to internal parties in connection with the Company’s activities.

Melakukan koordinasi dengan Sekretaris Perusahaan untuk memastikan bahwa Laporan Keuangan telah tersedia dan disampaikan dengan tepat waktu ke regulator asuransi, yaitu Otoritas Jasa Keuangan (OJK), dan regulator di bidang pasar modal, yaitu PT Bursa Efek Indonesia, termasuk dengan laporan publikasi laporan keuangan di media iklan yang disampaikan melalui sistem pelaporan IDX e-reporting.

Conducted a coordination with the Corporate Secretary to ensure that the Financial Statements are available and submitted in a timely manner to the insurance regulator, i.e. the Financial Services Authority (FSA), and the regulator in the capital market sector, i.e. the Indonesia Stock Exchange, including the publication of Financial Statements in the advertisement media submitted through the IDX e-reporting reporting system.

Bersama Presiden Direktur dan jajaran Direksi lainnya terlibat dan bertanggung jawab dalam pelaksanaan efektivitas Sistem Manajemen Mutu dan Sistem Manajemen Keamanan Informasi, serta pencapaian target perusahaan.

With the President Director and the Board of Directors, involves and be responsible for implementing the effectiveness of the Quality Management System and Information Security Management System, as well as achieving Company’s targets.

Ikut terlibat dalam menerapkan dan melaksanakan sistem manajemen mutu dan sistem manajemen keamanan agar dapat berjalan secara efektif, serta ikut terlibat dalam mencapai target Perseroan. Selain itu, pada tahun 2021, Perseroan telah memperoleh sertifikasi manajemen mutu ISO 27001 terkait keamanan data manajemen.

Has involved in the implementation of the Quality Management System and Security Management System so they can run effectively, as well as being involved in achieving the Company’s targets. In addition, in 2021, the Company has obtained ISO 27001 quality management certification related to management data security.

Bersama dengan Presiden Direktur dan jajaran Direksi, menyusun kebijakan dan/ atau menetapkan jumlah cadangan teknis, menyusun anggaran Perusahaan, menyusun Rencana Bisnis dan Rencana Aksi Keuangan Berkelanjutan sesuai dengan target Perusahaan.

With the President Director and the Board of Directors, develops policies and/or determine the amount of technical reserves, prepare the Company’s budget, prepare a Business Plan and Sustainable Finance Action Plan in accordance with the Company’s targets.

Bersama-sama dengan Direktur lainnya menyusun Laporan Rencana Bisnis dan Rencana Aksi Keuangan Berkelanjutan yang telah disampaikan kepada Otoritas Jasa Keuangan secara tahunan.

With other Directors, has developed a Business Plan Report and Sustainable Finance Action Plan which have been submitted to the Financial Services Authority on an annual basis.


165

Nama Name



Meminimalkan risiko keuangan dengan menjaga kondisi keuangan dan manajemen Perseroan sejalan dengan hukum dan peraturan lainnya yang berlaku.

Minimizing financial risk by maintaining the Company’s financial condition and management to comply with other applicable laws and regulations.

Dengan dibantu oleh Komite Manajemen Risiko dan diawasi oleh Komite Pemantau Risiko dilakukan identifikasi, pengukuran, pengendalian, dan pemantauan risiko keuangan untuk menjaga kondisi keuangan dan manajemen Perusahaan agar sejalan dengan hukum dan peraturan perundang-undangan yang berlaku.

With assistance from the Risk Management Committee and supervision by the Risk Oversight Committee, identification, measurement, control, and monitoring of compliance risk are carried out to maintain the Company’s financial condition and management to comply with applicable laws and regulations.

* Masa jabatan sebagai Direktur berakhir sejak ditutupnya RUPS Tahunan tanggal 23 Juni 2021. ** Efektif menjabat sebagai Direktur sejak ditutupnya RUPS Tahunan tanggal 23 Juni 2021 dan yang bersangkutan telah lulus Penilaian Kemampuan dan Kepatutan Otoritas Jasa



Rapat

Rapat internal Direksi wajib diselenggarakan sekurang-kurangnya 1 kali dalam setiap bulan. Pada praktiknya, Direksi dapat mengundang pejabat setingkat di bawah Direksi untuk mengikuti rapat tersebut, apabila diperlukan. Selain itu, Direksi dapat diundang untuk mengikuti rapat gabungan dengan Dewan Komisaris sekurang-kurangnya 4 kali dalam setahun.

Sepanjang tahun 2021, Direksi telah melaksanakan rapat internal sebanyak 43 kali dan rapat gabungan dengan Dewan Komisaris sebanyak 12 kali dengan tingkat kehadiran sebagai berikut.

NamaName

JabatanPosition

Rapat Internal DireksiBoard of Directors Internal Meeting

Rapat Gabungan dengan Dewan Komisaris

Joint Meeting with the Board of Commissioners

Kehadiran dalam RUPSAttendance at GMS

JumlahKehadiran

Attendance

Jumlah RapatNo. of

Meeting

PersentaseKehadiran


(%)

JumlahKehadiran

Attendance

Jumlah RapatNo. of

Meeting

PersentaseKehadiran


(%)

AgusBenjamin


42 43 98,00 12 12 100,00

Pada tahun 2021, Perseroan menyelenggarakan 1 kali RUPS Tahunan pada tanggal 23 Juni 2021. Seluruh anggota Direksi yang menjabat saat itu menghadiri penyelenggaraan RUPS Tahunan tersebut.

In 2021, the Company held 1 Annual GMS on June 23rd, 2021. All members of the Board of Directors attended the Annual GMS.

JohannesAgus*

DirekturDirector 21 21 100,00 6 6 100,00

GilbertDeddyNaibaho


Totok Sugiharto**





Meeting

Board of Directors internal meeting must be held at least once a month. In practice, the Board of Directors may invite officials one level below the Board of Directors to attend the meeting, if necessary. In addition, the Board of Directors may be invited to attend joint meetings with the Board of Commissioners at least 4 times a year.

Throughout 2021, the Board of Directors held 43 internal meetings and 12 joint meetings with the Board of Commissioners with the attendance level as follows.




Pengembangan kompetensi dilakukan untuk mendorong produktivitas Direksi dalam menjalankan tugas dan tanggung jawab. Pelaksanaan kegiatan pengembangan kompetensi tersebut dikelola, dikoordinir, dan didokumentasikan oleh Departemen Talent Management. Informasi mengenai kegiatan pengembangan kompetensi yang diikuti oleh Direksi di tahun 2021 diungkapkan pada tabel berikut.

Nama Name

JabatanPosition




Agus Benjamin Presiden DirekturPresident Director

The Reinsurance Market Update. Webinar, 22 Januari 2021Webinar, January 22nd, 2021

LippoInsurance

Inner Healing Series Part 1 – Self Help as Your First Aid.

Webinar, 5 Februari 2021Webinar, February 5th, 2021

LippoInsurance

Growing Tree Insurance (GTI). Webinar, 26 Februari 2021Webinar, February 26th, 2021

LippoInsurance

Digital Transformation in the Financial Industry.


Asosiasi Ahli Manajemen Asuransi Indonesia (AAMAI)

Indonesian Insurance Institute (AAMAI)

Get to Know Healthy Relationships in Workplace.

Webinar, 21 Mei 2021Webinar, May 21st, 2021

LippoInsurance

Reinsurance Market Update. Webinar, 25 Juni 2021Webinar, June 25th, 2021

Asosiasi Asuransi Umum Indonesia (AAUI)

General Insurance Association of Indonesia (AAUI)

Risk Leadership Orchestrating the Boardroom.

Webinar, 15-16 Juli 2021Webinar, July 15th-16th, 2021

Lembaga Sertifikasi Profesi Manajemen Risiko (LSPMR)

Risk Management Profession Certificate Institution

Data Storytelling: Make Your Charts Speak for You.

Webinar, 26 Agustus 2021Webinar, August 26th, 2021

LippoInsurance

Mempersiapkan Kompetensi SDM Perasuransian dalam Menghadapi Era Revolusi Industri 4.0.

Preparing HR Competencies in Insurance Field in Dealing with the Industrial Revolution 4.0 Era.

Webinar, 29 Oktober 2021Webinar, October 29th, 2021

Dewan Asuransi Indonesia (DAI)

Master Class Program Series XXI - Competitive Strategy in a Changing Business Environment.

Webinar, 2-3 Desember 2021Webinar, December 2nd-3rd, 2021



Johannes Agus* DirekturDirector

Omnibus Law Job Creation, What are the Challenges and Oppoetunities for the Insurance Industry


Indonesian Senior Executives Association (ISEA)


DirekturDirector




Indonesian Insurance Institute

The Promise of Data Analytics. Webinar, 22 April 2021Webinar, April 22nd, 2021

Universitas Pelita Harapan (UPH)

Competency Development

Competency development is carried out to improve the Board of Directors productivity in carrying out their duties and responsibilities. The implementation of these competency development activities is managed, coordinated, and documented by the Talent Management Department. Information regarding competency development activities participated in by the Board of Directors in 2021 is presented in the following table.


167

Nama Name

JabatanPosition




Strategic Thinking and Competitive Strategy in a Changing Financial Environment.


GRC Management

Reinsurance Market Update. Webinar, 25 Juni 2021Webinar, June 25th, 2021


General Insurance Association of Indonesia

Managing Market Risk in Insurance Industry. Webinar, 29 Juni 2021Webinar, June 29th, 2021



Best Practices on Risk Aggregation. Webinar, 28 Oktober 2021Webinar, October 28th, 2021

GRC Management

Totok Sugiharto** DirekturDirector

The Reinsurance Market Update. Webinar, 22 Januari 2021Webinar, January 22nd, 2021

LippoInsurance

Pelatihan dan Sertifikasi Qualified Risk Governance Professional (QRGP).Qualified Risk Governance Professional (QRGP) Training and Certification.

Webinar, 22 Februari 2021Webinar, February 22nd, 2021

LSP MKS dan Center for Risk Management and Sustainability (CRMS)

Pelatihan dan Sertifikasi Qualified Risk Governance Professional (QRGP).Qualified Risk Governance Professional (QRGP) Training and Certification.

Webinar, 22 Februari 2021Webinar, February 22nd, 2021

Badan Nasional Sertifikasi Profesi (IPCA)

Indonesian Professional Certification Authority (ICPA)

Perhitungan dan Evaluasi Risk and Return InvestasiThe Calculation and Evaluation of Investment Risk and Investment Return

Webinar, 19 Maret 2021Webinar, March 19th, 2021

Indonesian Association of Investment Manager Representatives (PWMII)

Amplifying Business Resilience with Digital Technology: Exploit the Opportunity and Manage the Risk.

Webinar, 31 Maret 2021Webinar, March 31st, 2021

Indonesia Risk Management Professional Association (IRMAPA) - Enterprise Risk Management (ERM) Academy





ISO 27001:2013 Internal Auditor Training. Webinar, 12 April 2021Webinar, April 12th, 2021

Vidya Consultant

The Role of the CRO in Effective Risk Oversight and How It Can be Measured.



Workshop Aspek Syariah untuk Wakil Manajer Investasi (WMI) dan Wakil Agen Penjual Efek Reksa Dana (WAPERD)Workshop: Sharia Aspect for Investment Manager Representation (WMI) and Mutual Fund Selling Agent Representative (WAPERD)

Webinar, 21 April 2021Webinar, April 21st, 2021

Otoritas Jasa Keuangan serta Asosiasi Pelaku Reksa Dana dan Investasi Indonesia (APRDI)

The Financial Services Authority and the Association of Indonesian Investor in Mutual Funds and Investments (APRDI)

Webinar Nasional STMA Trisakti 2021 "Recovery Bisnis Asuransi di Tengah Pandemi Covid-19".

STMA Trisakti National Webinar 2021 “Recovery of the Insurance Business in the Midst of the Covid-19 Pandemic”.


Sekolah Tinggi Manajemen Asuransi (STMA) Trisaksi



Nama Name

JabatanPosition




Inhouse Webinar “The New Frontier of GRC: Digital Transformations in Indonesia Financial Services”

Webinar, 3 Juni 2021Webinar, June 3rd, 2021

Indonesia Risk Management Professional Association (IRMAPA)

ISO 27001:2013 dan ISO 9001:2015 Refreshment Training.


LippoInsurance

Indonesia Digital Insurance 2021 and Beyond-Exploring New Horizon through Innovation.




Transformasi Digital Bisnis Asuransi Berbasis Governance, Risk Management, and Compliance (GRC).

Digital Transformation of Governance, Risk Management, and Compliance (GRC)-Based Insurance Business.


Itikad Academy

Cyber Risk Management: Stop Cyber Attacks Before They Stop You.


Enterprise Risk Management Academy – Indonesia Risk Management Professional Association (ERMA – IRMAPA)

Data Storytelling: Make Your Charts Speak for You.


LippoInsurance

Kepailitan dan Penundaan Kewajiban Pembayaran Utang (PKPU).

Bankruptcy and Suspension of Debt Payment (PKPU)

Webinar, 22 Oktober 2021Webinar, October 22nd, 2021

Perkumpulan Wakil Manajer Investasi Indonesia (PWMII)

Indonesia Investment Manager Association




Penilaian Kinerja Direksi

Prosedur dan Pihak yang Melakukan PenilaianPenilaian kinerja Direksi dilakukan secara mandiri oleh Direksi yang mengacu pada Pedoman dan Tata Tertib Kerja Direksi serta penilaian yang dilakukan secara umum oleh Dewan Komisaris bersama dengan Komite Remunerasi dan Nominasi. Penilaian tersebut dilakukan terhadap key performance indicator (KPI) yang telah ditentukan dan disetujui oleh masing-masing anggota Direksi.

Kriteria PenilaianKriteria yang digunakan dalam penilaian kinerja Direksi, yaitu:1. Kriteria yang telah disepakati Direksi serta Komite

Remunerasi dan Nominasi di awal tahun buku (Rencana Kerja dan Anggaran Tahunan) maupun di awal periode jabatan (Rencana Jangka Panjang Perseroan);

2. Tingkat kehadiran dalam rapat internal dan rapat gabungan dengan Dewan Komisaris;

3. Pencapaian pelaksanaan tugas dan tanggung jawab;

4. Kepatuhan terhadap perundang-undangan yang berlaku serta kebijakan Perseroan; dan

5. Komitmen dalam penerapan prinsip-prinsip GCG di Perseroan.

Performance Assessment of the Board of Directors

Assessment Procedure and the AssessorThe Board of Directors’ performance assessment is conducted independently by the Board of Directors which refers to the Board of Directors Work Guidelines and Rules as well as the general assessment conducted by the Board of Commissioners with the Remuneration and Nomination Committee. The assessment is conducted against predetermined key performance indicators (KPI) that have been approved by each member of the Board of Directors.

Assessment CriteriaThe criteria for assessing the Board of Directors performance are:1. Criteria that have been agreed upon by the Board of Directors

and the Remuneration and Nomination Committee at the beginning of the financial year (Annual Work Plan and Budget) and at the beginning of the office term (Long-Term Plan);

2. Level of attendance in internal meetings and joint meetings with the Board of Commissioners;

3. Achievement of the implementation of duties and responsibilities;

4. Compliance with applicable laws and regulations as well as Company policies; and

5. Commitment to the implementation of GCG principles.


169

Hasil PenilaianHasil penilaian kinerja Direksi untuk tahun buku 2021 menunjukkan bahwa seluruh anggota Direksi telah melaksanakan tugas dan tanggung dengan baik dan efektif, sesuai dengan perundang-undangan yang berlaku, Anggaran Dasar, dan prinsip-prinsip GCG. Hasil penilaian tersebut juga tercermin dalam pencapaian kinerja Direksi, di antaranya pengelolaan aktivitas operasional dan keuangan yang berjalan efektif, sehingga dapat mempertahankan nilai Perseroan bagi Pemegang Saham. Selain itu, Direksi telah menyusun Laporan Keuangan untuk tahun buku 2021, menetapkan Rencana Kerja dan Anggaran Tahunan, Rencana Jangka Panjang Perseroan, serta memastikan sistem pengendalian internal, sistem manajemen risiko, dan penerapan tata kelola perusahaan terlaksana dengan baik, tanpa mengakibatkan kerugian terhadap Perseroan.

Penilaian Kinerja Organ Pendukung

Prosedur dan Pihak yang Melakukan PenilaianPenilaian kinerja organ pendukung Direksi dilakukan oleh Direktur secara periodik setiap akhir tahun dengan memperhatikan pencapaian pelaksanaan tugas dan tanggung jawab anggota organ pendukung Direksi tersebut.

Kriteria PenilaianKriteria yang digunakan dalam penilaian kinerja, diantaranya adalah realisasi tugas masing-masing organ pendukung, serta tingkat kehadiran dalam rapat internal.

Hasil PenilaianPenilaian terhadap kinerja organ pendukung Direksi untuk tahun buku 2021 menunjukkan hasil yang baik. Masing-masing organ dapat mencapai kinerja sesuai dengan tugas dan tanggung jawabnya yang direalisasikan sebagai berikut.1. Komite Investasi Komite Investasi dinilai telah melaksanakan tugas dan

tanggung jawab dengan baik melalui penetapan dan perumusan kebijakan terkait investasi Perseroan sesuai dengan perundang-undangan yang berlaku. Selain itu, melakukan penyesuaian kebijakan investasi yang memperhatikan dan sejalan dengan kebutuhan kegiatan operasional serta perkembangan Perseroan dan pasar secara berkala.

2. Komite Pengembangan Produk Komite Pengembangan Produk dinilai telah melaksanakan

tugas dan tanggung jawab dengan baik melalui penyusunan berbagai rencana strategis pengembangan dan pengajuan izin serta pemasaran produk asuransi di tahun 2021 yang disesuaikan dengan kebutuhan nasabah dan pengembangan bisnis Perseroan.

3. Komite Medis Komite Medis dinilai telah melaksanakan tugas dan tanggung

jawab dengan baik melalui pemberian rekomendasi seputar medis sesuai dengan disiplin ilmu medis dan kedokteran terkait pelayanan dan produk asuransi kesehatan.

Assessment ResultThe Board of Directors’ performance assessment result for the 2021 financial year indicated that all members of the Board of Directors have carried out their duties and responsibilities properly and effectively, in accordance with prevailing laws and regulations, Articles of Association, and the GCG principles. The results of the assessment are also reflected in the Board of Directors performance achievements, among others an effective management of operational and financial activities, thus maintaining the Company’s value for the Shareholders. In addition, the Board of Directors has prepared a Financial Statements for 2021 financial year, established an Annual Work Plan and Budget, a Long-Term Plan, and ensured that the internal control system, risk management system, and implementation of corporate governance are carried out properly, without causing harm to the Company.

Performance Assessment of the Supporting Organs

Assessment Procedure and the AssessorPerformance assessment of the supporting organs of the Board of Directors is periodically conducted by relevant Director at the end of the year by taking into account the achievement of the implementation of the duties and responsibilities by members of the supporting organs.

Assessment CriteriaThe criteria used in the performance assessment among others are the realization of the duties of each supporting organ, as well as the level of attendance at internal meetings.

Assessment ResultThe performance assessment of the supporting organs under the Board of Directors for the 2021 financial year showed good results. Each organ managed to achieve performance in accordance with its duties and responsibilities which are realized as follows.1. Investment Committee The Investment Committee is considered has carried out its

duties and responsibilities properly by the establishment and preparation of policies related to the Company’s investment in accordance with prevailing laws and regulations. In addition, they made adjustments to investment policies that have taken into account and in line with the operational activities needs as well as the Company and market developments on a regular basis.

2. Product Development Committee The Product Development Committee is considered has

carried out its duties and responsibilities well by the preparation of development strategic plans and application of licenses as well as marketing of insurance products in 2021 that customized to the customer’s needs and Company’s business development.

3. Medical Committee The Medical Committee is considered has carried out its

duties and responsibilities well by providing medical-related recommendations in accordance with medical science disciplines related to health insurance services and products.



4. Komite APU PPT Komite APU PPT dinilai telah melaksanakan tugas dan

tanggung jawab dengan baik melalui pemberian rekomendasi kepada Direksi guna menunjang aktivitas operasional, terutama pada pelaksanaan Program Anti Pencucian Uang (APU) dan Program Pencegahan Terorisme (PPT).

5. Komite Anti Fraud Komite Anti Fraud dinilai telah melaksanakan tugas dan

tanggung jawab dengan baik melalui pemberian rekomendasi secara profesional kepada Direksi guna menunjang lancarnya aktivitas operasional, terutama terkait penerapan strategi anti fraud di Perseroan.

6. Komite Penanganan Pengaduan Konsumen Komite Penanganan Pengaduan Konsumen dinilai telah

melaksanakan tugas dan tanggung jawab dengan baik melalui pemberian rekomendasi yang profesional kepada Direksi guna menunjang aktivitas operasional, terutama perihal pengelolaan pengaduan nasabah/konsumen.

7. Komite Manajemen Risiko Komite Manajemen Risiko dinilai telah menjalankan fungsinya

di dalam memberikan rekomendasi kepada Direksi, terutama terkait dengan pengembangan sistem manajemen risiko Perseroan.

8. Komite Pengarah Teknologi Informasi Komite Pengarah Teknologi Informasi dinilai telah

menjalankan tugas dan tanggung jawabnya dengan baik yang ditunjukkan dengan penyusunan rencana bisnis pengembangan teknologi informasi yang disesuaikan dengan kebutuhan Perseroan dan dengan berhasilnya Perseroan mendapatkan sertifikasi ISO 27001.

9. Unit Manajemen Risiko Perusahaan Unit Manajemen Risiko Perusahaan dinilai telah menjalankan

tugas dan tanggung jawabnya dengan baik yang ditunjukkan dengan pengkinian sistem manajemen risiko Perseroan, terutama dalam aspek operasional, sesuai dengan perkembangan industri asuransi dan peraturan perundang-undangan yang berlaku.

Selain komite pendukung, Direksi Perseroan, melalui Direktur Kepatuhan, melakukan penilaian terhadap Sekretaris Perusahaan dan Unit Audit Internal yang membantu dalam mengelola Perseroan. Penilaian tersebut menunjukkan hasil yang baik dan efektif dengan realisasi sebagai berikut.1. Sekretaris Perusahaan Sekretaris Perusahaan dinilai telah melaksanakan tugas dan

tanggung jawab dengan baik sebagai penghubung antara Perseroan dengan seluruh pemangku kepentingan, sehingga informasi terkait Perseroan dapat diterima tepat waktu dan mudah diakses oleh para pemangku kepentingan terkait. Selain itu, Sekretaris Perusahaan juga membantu dalam memastikan pelaksanaan penerapan GCG.

2. Unit Audit Internal Unit Audit Internal telah melaksanakan tugas dan tanggung

jawab dengan baik melalui pengawasan dan evaluasi pada penerapan sistem pengendalian internal, sistem manajemen risiko, serta penerapan tata kelola perusahaan di seluruh unit kerja Perseroan. Selain itu, Unit Audit Internal juga telah melaksanakan kegiatan audit sesuai dengan arahan dari Presiden Direktur berkoordinasi dengan Komite Audit.

4. AML-CFT Committee The AML-CFT Committee is considered has carried out its duties

and responsibilities well by providing recommendations to the Board of Directors to support operational activities, especially on the implementation of the Anti-Money Laundering (AML) and Combating the Financing of Terrorism (CMT) Programs.

5. Anti-Fraud Committee The Anti-Fraud Committee is considered has carried out

its duties and responsibilities well by providing professional recommendations to the Board of Directors to support the smooth running of operational activities, especially related to the implementation of an anti-fraud strategy in the Company.

6. Consumer Complaint Handling Committee The Consumer Complaints Handling Committee is considered

has carried out its duties and responsibilities well by providing professionally recommendations to the Board of Directors to support operational activities, especially in management of customer/consumer complaints.

7. Risk Management Committee The Risk Management Committee is considered to have

properly carried out its function in providing recommendations to the Board of Board of Directors, especially related to the development of the Company’s risk management system.

8. Information Technology Steering Committee The Information Technology Steering Committee is

considered has carried out its duties and responsibilities well as indicated by the preparation of a business plan for the development of information technology that is customized to the Company’s needs and with the success of the Company obtained ISO 27001 certification.

9. Corporate Risk Management Unit The Corporate Risk Management Unit is considered to

have carried out its duties and responsibilities quite well as indicated by updated risk management system, especially in the operational aspect, in accordance with the development of the insurance industry and the prevailing laws and regulations.

In addition to the supporting Committees, the Board of Directors, through the Director of Compliance, also made an assessment on the Corporate Secretary and Internal Audit Unit who assist in managing the Company. The assessment showed good and effective results with the following realizations.1. Corporate Secretary The Corporate Secretary is considered has carried out her

duties and responsibilities well as a liaison between the Company and all stakeholders, so information related to the Company can be received on timely fashion and easily accessible to relevant stakeholders. In addition, the Corporate Secretary also assisted in the ensure GCG implementation.

2. Internal Audit Unit The Internal Audit Unit has carried out its duties and

responsibilities well by monitoring and evaluating the implementation of the internal control system, risk management system, as well as the implementation of corporate governance in all work units. In addition, the Internal Audit Unit has also carried out audit activities following the referrals from the President Director in coordination with the Audit Committee.


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Policies and Procedures for Determining the Remuneration for the Board of Commissioners and the Board of Directors

The determination of remuneration for members of the Board of Commissioners and Board of Directors is conducted by the Shareholders through the GMS by referring to the Company’s Remuneration Guidelines and results of evaluation in accordance with the remuneration system applicable in the Company. The amount of remuneration also taking into account the achievement of the Company’s performance which is pay-for-performance oriented, the Company’s financial and operational conditions, as well as other factors that are considered relevant and do not conflict with the laws and regulations.

Remuneration Procedure

The procedure for providing remuneration for the Board of Commissioners and Board of Director is explained as follows.

Remuneration Structure and Amount

The remuneration structure provided to the Board of Commissioners and Board of Directors consists of 2 types, i.e.:1. Fixed remuneration such as basic salary and facilities or

allowances; and2. Variable remuneration such as bonuses and holiday

allowances.

The amount of remuneration received by the Board of Commissioners and Board of Directors in 2021 was Rp16.98 billion.

Kebijakan dan Prosedur Penetapan Remunerasi Dewan Komisaris dan Direksi

Penetapan remunerasi bagi anggota Dewan Komisaris dan Direksi dilakukan oleh Pemegang Saham melalui RUPS dengan berpedoman pada Pedoman Remunerasi Perseroan dan hasil evaluasi sesuai sistem remunerasi yang berlaku di Perseroan. Besaran remunerasi juga memperhatikan pencapaian kinerja Perseroan yang berorientasi pada pay for performance, kondisi keuangan dan operasional Perseroan, serta faktor-faktor lain yang dianggap relevan dan tidak bertentangan dengan ketentuan dan peraturan perundangan yang berlaku.

Prosedur Pemberian Remunerasi

Prosedur pemberian remunerasi Dewan Komisaris dan Direksi Perseroan dijelaskan sebagai berikut.

Pemegang Saham mendelegasikan kewenangan distribusi remunerasi Dewan Komisaris dan Direksi kepada

Dewan Komisaris.The Shareholders delegate

the authority to distribute the remuneration of the Board

of Commissioners and Board of Directors to the Board of

Commissioners.

Dewan Komisaris akan menelaah kinerja Direksi berdasarkan

pencapaian Perseroan dengan mempertimbangkan rekomendasi

dari Komite Remunerasi dan Nominasi.

The Board of Commissioners will review the performance of

the Board of Directors based on the Company’s achievements by

considering the recommendations from the Remuneration and

Nomination Committee.

Dewan Komisaris akan menetapkan struktur dan

besaran remunerasi yang akan diberikan kepada anggota

Dewan Komisaris dan Direksi.The Board of Commissioners will determine the structure and amount of remuneration to be given to numbers of the Board of Commissioners and

the Board of Directors.

1 2 3

Struktur dan Besaran Remunerasi

Struktur remunerasi yang diberikan kepada Dewan Komisaris dan Direksi Perseroan terdiri atas 2 jenis, yaitu:1. Remunerasi bersifat tetap seperti gaji pokok dan fasilitas

atau tunjangan; serta2. Remunerasi bersifat variabel seperti bonus dan tunjangan

hari raya.

Total remunerasi yang diterima oleh Dewan Komisaris dan Direksi pada tahun 2021 sebesar Rp16,98 miliar.

Remunerasi Dewan Komisaris dan DireksiBoard of Commissioners and Board of Directors Remuneration



Hubungan Afiliasi Dewan Komisaris dan DireksiBoard of Commissioners and Board of Directors Affiliated Relationship

All members of the Board of Commissioners and Board of Directors have no financial, share ownership and/or family relationship with members of the Board of Commissioners, members of the Board of Directors and/or Controlling Shareholders so that all members of the Board of Commissioners and Board of Directors can carry out their duties and responsibilities independently. These affiliation relationships are presented in the following table.

Seluruh Dewan Komisaris dan Direksi Perseroan tidak memiliki hubungan keuangan, kepemilikan saham, dan/atau hubungan keluarga dengan anggota Dewan Komisaris, anggota Direksi, dan/atau Pemegang Saham Pengendali sehingga seluruh anggota Dewan Komisaris dan anggota Direksi dapat menjalankan tugas dan tanggung jawabnya secara independen. Hubungan afiliasi tersebut diungkapkan dalam tabel berikut.

NamaName

JabatanPosition

Hubungan Keuangan Financial Relationship

Hubungan Keluarga Family Relationship

Dewan KomisarisBoard of

Commissioners

DireksiBoard ofDirectors

Pemegang Saham

PengendaliControlling

Shareholders

Dewan KomisarisBoard of

Commissioners

DireksiBoard ofDirectors

Pemegang Saham

PengendaliControlling

Shareholders

YaYes

Tidak No

YaYes

Tidak No

YaYes

Tidak No

YaYes

Tidak No

YaYes

Tidak No

YaYes

Tidak No

Ali Chendra*

Presiden KomisarisPresident Commissioner

- √ - √ - √ - √ - √ - √

Frans Lamury


- √ - √ - √ - √ - √ - √



- √ - √ - √ - √ - √ - √

Agus Benjamin


- √ - √ - √ - √ - √ - √

Johannes Agus**

DirekturDirector - √ - √ - √ - √ - √ - √



Totok Sugiharto***


* Efektif menjabat sesuai Surat Keputusan Penilaian Kemampuan dan Kepatutan Otoritas Jasa Keuangan No. KEP-46/NB.11/2021 per tanggal 29 Januari 2021.** Masa jabatan sebagai Direktur berakhir sejak ditutupnya RUPS Tahunan tanggal 23 Juni 2021.*** Efektif menjabat sebagai Direktur sejak ditutupnya RUPS Tahunan tanggal 23 Juni 2021 dan yang bersangkutan telah lulus Penilaian Kemampuan dan Kepatutan Otoritas Jasa

Keuangan sesuai Surat Keputusan No. KEP-159/NB.11/2021 tanggal 31 Maret 2021.* Effective in office pursuant to the Decree of the Fit and Proper Test from the Financial Services Authority No. KEP-46/NB.11/2021 dated January 29th, 2021.** The office term as the Director ended as of the closing of the Annual GMS on June 23rd, 2021.*** Effectively serves as a Director since the closing of the Annual GMS on June 23rd, 2021 and the person concerned has passed the Fit and Proper Test of the Financial Services



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Komite di Bawah Dewan KomisarisCommittees Under the Board of Commissioners

Pelaksanaan tugas Dewan Komisaris terkait pengawasan atas pengelolaan Perseroan dibantu oleh komite-komite yang dibentuk berdasarkan Peraturan Otoritas Jasa Keuangan tentang Tata Kelola Perusahaan yang Baik bagi Perusahaan Perasuransian dan Surat Edaran Otoritas Jasa Keuangan tentang Pembentukan, Susunan Keanggotaan dan Masa Kerja Komite pada Dewan Komisaris Perusahaan Asuransi. Komite tersebut, yaitu:

1. Komite Audit;2. Komite Remunerasi dan Nominasi;3. Komite Pemantau Risiko; dan4. Komite Kebijakan Tata Kelola Perusahaan.

Komite Audit

Komite Audit merupakan organ Perseroan yang bertugas untuk membantu Dewan Komisaris dalam melaksanakan tugas dan fungsi sebagai pengawas jalannya Perseroan. Pengawasan yang dilakukan Komite Audit meliputi efektivitas sistem pengendalian internal, audit internal, dan proses pelaporan keuangan.

Pedoman KerjaPelaksanaan tugas dan tanggung jawab Komite Audit berpedoman pada Piagam Komite Audit yang telah disahkan dan diperbaharui pada tanggal 1 November 2019. Piagam tersebut disusun berdasarkan prinsip-prinsip GCG yang berlaku secara umum serta peraturan perundang-undangan yang berlaku dalam industri asuransi dan pasar modal.

KomposisiKomposisi Komite Audit Perseroan per 31 Desember 2021 diungkapkan pada tabel berikut.

NamaName

JabatanPosition

KualifikasiQualification


Frans Lamury KetuaChairman

Underwriting, Manajemen, dan Tenaga Ahli Asuransi UmumUnderwriting, Management, and General Insurance Expert


Appointed by the Decree of the Board of Commissioners No. SK-004/BOC-CS/VIII/2021 dated August 2nd, 2021. The office term follows the Board of Commissioners office term as stipulated in the Articles of Association.

Liu Raymond AnggotaMember

TeknikTechnical

Karnadi Nawawi AnggotaMember

TeknikTechnical

IndependensiDalam melaksanakan tugas dan tanggung jawabnya, Komite Audit mengedepankan prinsip independensi dan kehati-hatian. Perseroan menjamin bahwa anggota Komite Audit yang saat ini menjabat bebas dari segala intervensi, baik dari Dewan Komisaris,

The implementation of the Board of Commissioners duties related to the supervision of the Company’s management is assisted by Committees established pursuant to the Regulation of the Financial Services Authority on Good Corporate Governance for Insurance Companies and Circular Letter of the Financial Services Authority concerning the Establishment, Membership Composition and Term of Service of Committees on the Board of Commissioners of Insurance Companies. These Committees are:1. Audit Committee;2. Remuneration and Nomination Committee;3. Risk Oversight Committee; and4. Good Corporate Governance Committee.

Audit Committee

The Audit Committee is the Company’s organ that assist the Board of Commissioners in implementing its duties and functions as a supervisor of the Company’s management. The supervision carried out by the Audit Committee covers the effectiveness of the internal control system, internal audit, and the financial reporting process.

Work GuidelinesThe implementation of the duties and responsibilities of the Audit Committee refers to the Audit Committee Charter which was ratified and updated on November 1st, 2019. The charter was prepared based on generally accepted GCG principles as well as the prevailing laws and regulations in the insurance industry and capital market.

CompositionThe composition of the Audit Committee as of December 31st, 2021 is presented in the following table.

IndependenceIn carrying out its duties and responsibilities, the Audit Committee promotes the independence and prudence principles. The Company guarantees that the current members of the Audit Committee are free from any intervention, either from the Board



Direksi, ataupun Pemegang Saham. Selain itu, Komite Audit juga bebas dari segala benturan kepentingan dan pengaruh atau tekanan dari pihak mana pun yang tidak sesuai dengan peraturan perundang-undangan di bidang perasuransian dan pasar modal; nilai-nilai etika, prinsip, dan praktik penyelenggaraan usaha perasuransian yang sehat; serta kebijakan Perseroan yang mungkin terjadi selama pelaksanaan tugas dan tanggung jawab komite.

Tugas dan Tanggung JawabTugas dan tanggung jawab beserta realisasi program kerja selama tahun 2021 dijelaskan sebagai berikut.



Memberikan rekomendasi mengenai penyempurnaan sistem pengendalian internal dan memastikan pengendalian internal berjalan dengan baik.

Providing recommendations regarding the improvement of the internal control system and ensuring internal control is carried out properly.

Mengevaluasi pelaksanaan audit di masing-masing unit bisnis secara profesional dan objektif dengan bantuan dari Unit Audit Internal. Hasil evaluasi tersebut akan disampaikan kepada Dewan Komisaris melalui rapat kerja yang dilaksanakan setiap triwulan.

Performed an evaluation on the audit process in each business unit in a professional and objective manner with the assistance of the Internal Audit Unit. The results of the evaluation was submitted to the Board of Commissioners through work meetings held every quarter.

Memastikan pelaksanaan audit internal maupun audit independen/eksternal dilaksanakan sesuai dengan standar audit yang berlaku.

Ensures the execution of internal audits and independent/external audits are in accordance with applicable auditing standards.

Mengevaluasi proses audit yang dilakukan dari aspek kuantitatif, kualitatif, serta integritas pelaksanaan pembukuan dan audit. Evaluasi juga dilakukan terhadap kesesuaian pelaksanaan audit, kecukupan waktu pekerjaan lapangan, pengkajian cakupan jasa dan kecukupan uji petik, serta rekomendasi perbaikan.

Performed an evaluation on the audit process from quantitative and qualitative aspects, as well as the integrity of bookkeeping and auditing implementation. Evaluation was also carried out on the suitability of the audit process, adequacy of time to perform the field work, review the scope of service and adequacy of sampling, as well as recommendations for improvement.

Menilai pelaksanaan kegiatan serta hasil audit yang dilaksanakan oleh auditor internal maupun auditor independen/eksternal.

Assesses the implementation of audit activities and results of audits carried out by internal auditors and independent/external auditors.

Mengevaluasi pelaksanaan kegiatan dan hasil audit, dengan cara:1. Melakukan peninjauan terhadap perencanaan audit dan kecukupan program audit, serta memantau

pelaksanaan audit di lapangan;2. Memantau pembahasan temuan audit yang dilakukan oleh auditor internal dengan manajemen dan

hal penting lainnya yang perlu mendapatkan perhatian, jika ada, harus disampaikan kepada Dewan Komisaris secara tertulis;

3. Memastikan agar audit internal melakukan komunikasi terkait hal-hal penting, seperti tingkat tanggung jawab audit terhadap pengendalian internal dalam penyajian laporan keuangan, perubahan kebijakan akuntansi yang signifikan, kelemahan signifikan dalam desain, penerapan pengendalian internal, hambatan dalam pelaksanaan audit, dan lain sebagainya; dan

4. Menilai jasa audit dari Kantor Akuntan Publik PKF Paul Hadiwinata, Hidajat, Arsono, Retno, Palilingan dan Rekan telah berjalan dengan independen dan objektif, serta rekomendasi perbaikan yang diberikan oleh auditor eksternal tersebut memberikan nilai tambah yang membangun bagi Perseroan.

Performed an evaluation on the implementation of audit process and results, by:1. Performing a review on the audit plan and adequacy of the audit program, as well as monitored audit

process in the field;2. Monitors the discussion of audit findings conducted by internal auditors with the Management and other

important matters that need attention, if any, which must be submitted to the Board of Commissioners in writing;

3. Ensuring that internal audit communicates important matters, such as the level of audit responsibility for internal control in the presentation of Financial Statements, significant changes in accounting policies, significant weaknesses in design, implementation of internal control, obstacles in conducting audits, and so on; and

4. Assessing whether audit services provided by PKF-Paul Hadiwinata, Hidajat, Arsono, Retno, Palilingan and Partners Public Accounting Firm have been conducted independently and objectively, as well as whether recommendations for improvement given by the external auditor has provided constructive added value for the Company.

of Commissioners, Board of Directors, or the Shareholders. In addition, the Audit Committee is also free from all conflicts of interest and influence or pressure from any party that is not in accordance with the prevailing laws and regulations in the insurance field and capital market; ethical values, principles and practices, of sound insurance business operation; as well as the Company’s policies that may be established during the implementation of the Committee’s duties and responsibilities.

Duties and ResponsibilitiesThe Audit Committee’s duties and responsibilities with the work program realization in 2021 are described as follows.


175



Memastikan pelaksanaan tindak lanjut oleh Direksi atas hasil temuan satuan kerja Unit Audit Internal, auditor independen/eksternal, dan hasil pengawasan Otoritas Jasa Keuangan.

Conducts a review on the planning and implementation of corrective actions, and supervise any follow up actions made by the Board of Directors on findings of the Internal Auditor, external auditor or regulatory recommendations.

Mengevaluasi perencanaan dan pelaksanaan tindakan perbaikan atas hasil pemeriksaan auditor, serta memastikan Direksi beserta organ pendukungnya telah menindaklanjuti hasil pemeriksaan tersebut melalui rapat dengan Unit Audit Internal.

Performed an evaluation on the planning and implementation of corrective actions on the results of the auditor’s examination, as well as ensuring that the Board of Directors and its supporting organs have followed up on the results of the examination through meetings with the Internal Audit Unit.

Melakukan penelaahan atas ketaatan terhadap peraturan perundang-undangan yang berhubungan dengan kegiatan Perseroan.

Reviews compliance with applicable laws and regulations relating to the Company’s business and operational activities.

Memantau serta memastikan bahwa aktivitas operasional Perseroan telah dijalankan sesuai dengan peraturan perundang-undangan yang berlaku di bidang pasar modal dan peraturan lainnya, dengan cara:1. Memastikan bahwa manajemen memberikan pernyataan tertulis terkait pertanggungjawaban

kepatuhan Perseroan terhadap peraturan perundang-undangan yang dikelola;2. Melakukan evaluasi atas laporan manajemen atau penasihat hukum Perseroan yang berkaitan dengan

peraturan perundang-undangan yang berlaku;3. Mengevaluasi atas temuan atau hasil pemeriksaan yang dilakukan oleh badan regulasi, audit

independen, dan audit internal; serta4. Memperluas evaluasi dan melakukan investigasi terhadap peraturan perundang-undangan yang

berkaitan dengan bisnis Perseroan untuk menentukan besaran risiko yang akan muncul.

Pada tahun 2021, peraturan perundang-undangan yang menjadi perhatian Komite Audit, yaitu mengenai penerapan manajemen risiko dalam penggunaan teknologi informasi oleh Lembaga Jasa Keuangan Non Bank berdasarkan Peraturan Otoritas Jasa Keuangan (POJK) No. 4/POJK.05/2021.

Has monitored and ensured that the Company’s operational activities are carried out in accordance with the prevailing laws and regulations in the capital market and other regulations, by:1. Ensuring that the Management provides a written statement regarding the accountability of the

Company’s compliance with the laws and regulations;2. Evaluating reports made by the Management or legal advisors relating to the prevailing laws and

regulations;3. Evaluating findings or results of examinations conducted by regulatory agencies, independent audits,

and internal audits; and4. Expanding evaluations and conducting investigation on laws and regulations relating to the Company’s

business to determine the magnitude of potential risks.

In 2021, the laws and regulations that drew the attention of the Audit Committee was the implementation of risk management in the use of information technology by Non-Bank Financial Services Institutions based on Financial Services Authority Regulation (POJK) No. 4/POJK.05/2021.

Melakukan penelaahan, pemantauan dan evaluasi atas perencanaan dan pelaksanaan audit, serta pemantauan atas tindak lanjut hasil audit dalam rangka menilai kecukupan pengendalian internal, termasuk kecukupan proses pelaporan keuangan.

Performs a review, monitoring and evaluation on audit planning and execution, as well as monitoring any follow-up action of audit results to assess the adequacy of internal control, including adequacy of financial reporting process.

Penelaahan, pemantauan, serta evaluasi atas perencanaan dan pelaksanaan audit, telah dilakukan dengan objektif, termasuk pemantauan atas tindak lanjut hasil audit yang telah sesuai dengan pengendalian internal Perseroan, yang mana sistem pengendalian internal Perseroan mengelola bidang operasional dan keuangan dengan baik tanpa menyebabkan kerugian yang bersifat material dan signifikan.

Has performed a review, monitoring and evaluation on the audit planning and execution, whether the audit has been carried out objectively, including monitoring on the follow-up of audit results that is in accordance with the Company’s internal control, where the internal control system has appropriately managed the operational and financial fields without causing material and significant losses.

Memberikan pendapat independen dalam hal terjadi perbedaan antara manajemen dengan akuntan publik atas jasa yang diberikannya.

Provides an independent opinion in the event of dispute between the management with the public accountants for the services rendered.

Sepanjang tahun 2021, tidak terdapat perbedaan pendapat yang terjadi antara manajemen dengan akuntan publik yang ditunjuk Perseroan.

There were no differences of opinion between the management with the public accountants appointed by the Company throughout 2021.





Memberikan rekomendasi kepada Dewan Komisaris mengenai penunjukan calon auditor independen/eksternal dan memberikan rekomendasi penunjukan auditor independen/eksternal.

Provides recommendations to the Board of Commissioners regarding the appointment of independent/external auditor candidates and provide recommendations for the appointment of independent/external auditors.

Membantu Dewan Komisaris untuk mengevaluasi kinerja akuntan publik serta kantor akuntan publik tahun 2020 sebagai bahan pertimbangan. Selanjutnya, Komite Audit memberikan rekomendasi penunjukan akuntan publik dan/atau kantor akuntan publik yang memberikan jasa audit atas informasi keuangan historis tahunan untuk tahun buku 2021 dengan mempertimbangkan aspek yang ditentukan berdasarkan POJK No. 13/POJK.03/2017 tentang Penggunaan Jasa Akuntan Publik dan Kantor Akuntan Publik dalam Kegiatan Jasa Keuangan. Terkait hal ini, Perseroan menunjuk Kantor Akuntan Publik PKF-Paul Hadiwinata, Hidajat, Arsono, Retno, Palilingan & Rekan dalam mengaudit Laporan Keuangan tahun 2021 berdasarkan Laporan Penunjukan Akuntan Publik dan/atau Kantor Akuntan Publik yang telah dilaporkan kepada Otoritas Jasa Keuangan melalui surat No. 183/LI-Dir/VII/2021 tanggal 2 Juli 2021.

Assisted the Board of Commissioners to evaluate the performance of public accountant and public accounting firms in 2020 as a matter for consideration in the future. Furthermore, the Audit Committee has provided recommendations for the appointment of a public accountant and/or public accounting firm that provides audit services on annual historical financial information for the 2021 financial year by taking into account the aspects determined based on POJK No. 13/POJK.03/2017 concerning the Use of Public Accountants and Public Accounting Firms in Financial Services Activities. In this regard, the Company appointed PKF-Paul Hadiwinata, Hidajat, Arsono, Retno, Palilingan & Partners Public Accounting Firm in auditing the 2021 Financial Statements based on the Report on the Appointment of a Public Accountant and/or Public Accountant Firm that has been submitted to the Financial Services Authority through letter No. 183/LI-Dir/VII/2021 dated July 2nd, 2021.

Memastikan Laporan Keuangan sesuai dengan standar akuntansi yang berlaku di Indonesia dan ketentuan peraturan perundang-undangan di bidang perasuransian.

Ensures the Financial Statements are in accordance with accounting standards applicable in Indonesia as well as the provisions of regulations on insurance.

Menelaah Laporan Keuangan Triwulanan, Tengah Tahunan, dan Tahunan Perseroan tahun buku 2021 serta telah memberikan masukan melalui rapat bersama Direksi secara profesional kepada Unit Audit Internal mengenai penyusunan Laporan Keuangan tersebut.

Has reviewed the Company’s Quarterly, Semester and Annual Financial Statements for 2021 financial year and has provided professional input through joint meetings with the Board of Directors to the Internal Audit Unit regarding the preparation of the Financial Statements.

Menjaga kerahasiaan dokumen, data, dan informasi Perseroan.

Maintains the confidentiality of Company’s documents, data, and information.

Sepanjang tahun 2021, tidak terdapat dokumen dan informasi Perseroan yang disalahgunakan oleh Komite Audit.

There were no Company documents and information that were misused by the Audit Committee Throughout 2021.

RapatRapat internal Komite Audit wajib diselenggarakan sekurang-kurangnya 1 kali dalam 3 bulan. Sepanjang tahun 2021, Komite Audit telah menyelenggarakan rapat internal sebanyak 4 kali, yaitu 3 kali rapat gabungan bersama Unit Audit Internal, serta 1 kali rapat gabungan bersama dengan auditor eksternal, Direksi, dan Dewan Komisaris. Informasi mengenai tingkat kehadiran rapat anggota Komite Audit diungkapkan sebagai berikut.

NamaName

JabatanPosition

Jumlah KehadiranNumber of Attendance

Jumlah RapatNumber of Meeting

Tingkat KehadiranLevel of Attendance

(%)

Frans Lamury KetuaChairman 4 4 100,00

Liu Raymond AnggotaMember 4 4 100,00

Karnadi Nawawi AnggotaMember 4 4 100,00

Pengembangan KompetensiPengembangan kompetensi dilakukan untuk mendorong produktivitas Komite Audit dalam menjalankan tugas dan tanggung jawab. Pelaksanaan kegiatan pengembangan kompetensi tersebut dikelola, dikoordinasikan, dan didokumentasikan oleh Departemen Talent Management.

MeetingAudit Committee internal meetings must be held at least once in every 3 months. Throughout 2021, the Audit Committee held 4 internal meetings, that is 3 joint meetings with the Internal Audit Unit, and 1 joint meetings with external auditors, the Board of Directors and the Board of Commissioners. Information regarding the level of meetings attendance of the Audit Committee members is presented as follows.

Competency DevelopmentCompetency development is carried out to improve the Audit Committee productivity in carrying out their duties and responsibilities. The implementation of these competency development activities is managed, coordinated, and documented by the Talent Management Department. Information regarding


177

Informasi mengenai pengembangan kompetensi yang diikuti oleh Frans Lamury sebagai Ketua Komite Audit telah diungkapkan pada uraian Dewan Komisaris. Sementara itu, pengembangan kompetensi yang diikuti oleh anggota Komite Audit lainnya di tahun 2021 diungkapkan pada tabel berikut.

NamaName

JabatanPosition




Liu Raymond AnggotaMember

Kawasan Ekonomi Khusus: Solusi dan Peluang untuk Pertumbuhan

Special Economic Zone: Solutions and Growth Opportunities


KADIN Indonesia Komite Taiwan

Karnadi Nawawi AnggotaMember

ISO 27001:2013 tentang Sistem Manajemen Keamanan Informasi

ISO 27001:2013 on Information Security Management Systems

Webinar, 9 Desember 2021Webinar, December 9th, 2021

PT Solusi Keuangan Merah Putih

Komite Remunerasi dan Nominasi

Komite Remunerasi dan Nominasi merupakan organ Perseroan yang bertugas serta bertanggung jawab terkait proses nominasi dan remunerasi anggota Dewan Komisaris dan Direksi Perseroan. Pada fungsi nominasi, komite ini menjalankan tugas yang berkaitan dengan formasi, pemantauan, dan evaluasi kinerja jabatan penting di dalam Perseroan. Sedangkan pada fungsi remunerasi berkaitan dengan penetapan komposisi, prosedur, kebijakan, dan jumlah besaran remunerasi dan honorarium Dewan Komisaris dan Direksi.

Pedoman KerjaPelaksanaan tugas serta tanggung jawab Komite Remunerasi dan Nominasi berpedoman pada Piagam Komite Remunerasi dan Nominasi yang telah disahkan dan diperbaharui pada tanggal 1 November 2019. Piagam tersebut disusun berdasarkan prinsip-prinsip GCG yang berlaku secara umum serta peraturan perundang-undangan yang berlaku dalam industri asuransi dan pasar modal.

KomposisiKomposisi Komite Remunerasi dan Nominasi Perseroan per 31 Desember 2021 diungkapkan pada tabel berikut.

NamaName

JabatanPosition



Ali Chendra KetuaChairman

Teknologi Informasi dan Manajemen RisikoInformation Technology and Risk Management


Appointed by the Decree of the Board of Commissioners No. SK-002/BOC-CS/II/2021 dated February 1st, 2021. The office term follows the Board of Commissioners office term as stipulated in the Articles of Association.

Frans Lamury AnggotaMember

Underwriting, Manajemen, dan Tenaga Ahli Asuransi Umum

Underwriting, Management, and General Insurance Expert

Susanti Halim AnggotaMember

Personalia dan Sumber Daya ManusiaPersonnel and Human Resources

competency development programs participated by Frans Lamury as Chairman of the Audit Committee has been described in the description of the Board of Commissioners. Meanwhile, the competency development participated by other members of the Audit Committee in 2021 is presented in the following table.

Remuneration and Nomination Committee

The Remuneration and Nomination Committee is the Company’s organ that has the duties and responsibilities in the nomination and remuneration process of members of the Board of Commissioners and Board of Directors. In the nomination function, this Committee has duties related to the establishment, monitoring and evaluation of important roles performance within the Company. Whereas the remuneration function is concerned with determining the composition, procedures, policies, and the amount of remuneration and honorarium for the Board of Commissioners and Board of Directors.

Work GuidelinesThe implementation of the duties and responsibilities of the Remuneration and Nomination Committee refers to the Remuneration and Nomination Committee Charter which was ratified and updated on November 1st, 2019. The charter is prepared based on generally accepted GCG principles and applicable laws and regulations in insurance industry and capital market.

CompositionThe composition of the Remuneration and Nomination Committee as of December 31st, 2021 is disclosed in the following table.



IndependensiDalam melaksanakan tugas dan tanggung jawabnya, Komite Remunerasi dan Nominasi mengedepankan prinsip independensi dan kehati-hatian. Perseroan menjamin bahwa anggota Komite Remunerasi dan Nominasi saat menjabat bebas dari segala intervensi, baik dari Dewan Komisaris, Direksi, ataupun Pemegang Saham. Selain itu, Komite Remunerasi dan Nominasi juga bebas dari segala benturan kepentingan dan pengaruh atau tekanan dari pihak mana pun yang tidak sesuai dengan peraturan perundang-undangan di bidang perasuransian dan pasar modal; nilai-nilai etika, prinsip, dan praktik penyelenggaraan usaha perasuransian yang sehat; serta kebijakan Perseroan yang mungkin terjadi selama pelaksanaan tugas dan tanggung jawab komite.

Tugas dan Tanggung JawabTugas dan tanggung jawab beserta realisasi program kerja selama tahun 2021 dijelaskan sebagai berikut.



Fungsi Nominasi / Nomination Function

Memberikan rekomendasi kepada Dewan Komisaris terkait hal-hal berikut.1. Komposisi jabatan anggota Dewan

Komisaris dan/atau Direksi;2. Kebijakan dan kriteria yang dibutuhkan

dalam proses nominasi; serta3. Kebijakan evaluasi kinerja bagi anggota

Dewan Komisaris dan/atau Direksi.

Provides recommendations to the Board of Commissioners regarding the following matters:1. The composition of members of the

Board of Commissioners and/or Board of Directors;

2. Policies and criteria needed in the nomination process; and

3. Performance evaluation policy for the members of the Board of Commissioners and/or Board of Directors.

Memberikan saran dan rekomendasi yang profesional terkait komposisi, kebijakan, dan kriteria, serta melakukan evaluasi kinerja anggota Dewan Komisaris dan/atau Direksi di tahun 2021 dengan memperhatikan KPI. Pada tahun 2021, komposisi anggota Dewan Komisaris dan Direksi Perseroan telah sesuai dengan Anggaran Dasar dan peraturan perundang-undangan yang berlaku. Begitu juga dengan penilaian kinerja Dewan Komisaris dan Direksi yang dinilai telah menjalankan tugas dan tanggung jawabnya dengan baik dan efektif dalam melaksanakan fungsi pengawasan dan pengelolaan Perseroan.

Has provided professional advices and recommendations regarding the Board of Commissioners and/or Board of Directors composition, policies, and criteria, as well as evaluated the performance of the Board of Commissioners and/or Board of Directors members in 2021 against their KPI. In 2021, the composition of members of the Board of Commissioners and Board of Directors is in accordance with the Articles of Association and the prevailing laws and regulations. Likewise, based on the performance assessment, the Board of Commissioners and Board of Directors were considered to have carried out their duties and responsibilities properly and effectively in carrying out the Company’s supervisory and management functions.

Memberikan rekomendasi kepada Dewan Komisaris mengenai program pengembangan kemampuan anggota Dewan Komisaris atau Direksi.

Provides recommendations to the Board of Commissioners regarding the capacity development programs for members of Board of Commissioners and/or Board of Directors.

Memberikan masukan dan saran terkait pelaksanaan kegiatan pengembangan kompetensi yang sesuai dengan tugas dan tanggung jawab anggota Dewan Komisaris dan Direksi, terutama yang berkaitan dengan aspek-aspek keberlanjutan.

Has provided input and suggestions regarding the implementation of competency development activities in accordance with the Board of Commissioners and the Board of Directors duties and responsibilities, especially those related to sustainability aspects.

Memberikan usulan calon yang memenuhi syarat sebagai anggota Dewan Komisaris atau Direksi kepada Dewan Komisaris untuk disampaikan kepada RUPS.

Proposes candidates who qualify as members of the Board of Commissioners and/or Board of Directors to the Board of Commissioners to be submitted to the GMS.

Memberikan rekomendasi terkait pengangkatan Bapak Totok Sugiharto menggantikan Bapak Johannes Agus sebagai Direktur Perseroan dengan masa jabatan hingga ditutupnya RUPS Tahunan 2023.

Has provided recommendations regarding the appointment of Mr. Totok Sugiharto to replace Mr. Johannes Agus as the Company’s Director with office term until the closing of the 2023 Annual GMS.

IndependenceIn carrying out its duties and responsibilities, the Remuneration and Nomination Committee promotes the independence and prudence principles. The Company guarantees that the members of the Remuneration and Nomination Committee are free from any intervention, either from the Board of Commissioners, Board of Directors, or the Shareholders. In addition, the Remuneration and Nomination Committee is also free from all conflicts of interest and influence or pressure from any party that is not in accordance with the prevailing laws and regulations in the insurance field and capital market; ethical values, principles, and practices of sound insurance business operation; as well as the Company’s policies that may established during the implementation of the Committee’s duties and responsibilities.

Duties and ResponsibilitiesThe Remuneration and Nomination Committee’s duties and responsibilities with the work program realization in 2021 are described as follows.


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Fungsi Remunerasi / Remuneration Function

Memberikan rekomendasi kepada Dewan Komisaris terkait hal-hal berikut.1. Struktur remunerasi, berupa gaji,

honorarium, insentif dan/atau tunjangan yang bersifat tetap dan/atau variabel;

2. Kebijakan atas remunerasi; dan3. Besaran atas Remunerasi.

Provides recommendations to the Board of Commissioners regarding the following matters.1. Remuneration structure in the form of

salary, honorarium, incentive, and/or permanent and/or variable allowances;

2. Remuneration Policy; and3. Remuneration amount.

Menyampaikan rekomendasi mengenai struktur remunerasi, kebijakan, dan besaran remunerasi kepada Dewan Komisaris dengan mempertimbangkan pencapaian kinerja Perseroan. Pada tahun 2021, total remunerasi yang diterima Dewan Komisaris dan Direksi mencapai Rp16,98 miliar.

Has provided recommendations regarding the remuneration structure, policies, and amount of remuneration to the Board of Commissioners by taking into account the Company’s performance achievements. In 2021, the total remuneration received by the Board of Commissioners and Board of Directors was amounted to Rp16.98 billion.

RapatRapat internal Komite Remunerasi dan Nominasi wajib diselenggarakan sekurang-kurangnya 1 kali dalam 6 bulan. Sepanjang tahun 2021, Komite Remunerasi dan Nominasi telah menyelenggarakan rapat sebanyak 2 kali, dengan tingkat kehadiran sebagai berikut.

NamaName

JabatanPosition




(%)

Ali Chendra KetuaChairman 2 2 100,00

Frans Lamury AnggotaMember 2 2 100,00

Susanti Halim AnggotaMember 2 2 100,00

Pengembangan KompetensiPengembangan kompetensi dilakukan untuk mendorong produktivitas Komite Remunerasi dan Nominasi dalam menjalankan tugas dan tanggung jawab. Pelaksanaan kegiatan pengembangan kompetensi tersebut dikelola, dikoordinir, dan didokumentasikan oleh Departemen Talent Management. Informasi mengenai kegiatan pengembangan kompetensi yang diikuti oleh Ali Chendra dan Frans Lamury sebagai Ketua serta Anggota Komite Remunerasi dan Nominasi telah diungkapkan pada uraian Dewan Komisaris. Sementara itu, pengembangan kompetensi yang diikuti oleh Anggota Komite Remunerasi dan Nominasi lainnya di tahun 2021 diungkapkan pada tabel berikut.

MeetingThe Remuneration and Nomination Committee internal meetings must be held at least once in every 6 months. The Remuneration and Nomination Committee held 2 meetings throughout 2021, with level of attendance as follows.

Competency DevelopmentCompetency development is carried out to improve the Remuneration and Nomination Committee productivity in carrying out their duties and responsibilities. The implementation of these competency development activities is managed, coordinated, and documented by the Talent Management Department. Information regarding competency development activities participated in by Ali Chendra and Frans Lamury as Chairman and Member of the Remuneration and Nomination Committee has been described in the description of the Board of Commissioners. Meanwhile, the competency development participated by other members of the Remuneration and Nomination Committee in 2021 is presented in the following table.



NamaName

JabatanPosition





Emergency Management Part 1 Webinar, 16 Februari 2021Webinar, February 16th, 2021

LippoInsurance

ISO 27001:2013 Awareness Training Webinar, 22 Februari 2021Webinar, February 22nd, 2021

LippoInsurance

Peluncuran Hasil Kajian Kebijakan Pengembangan Soft Skills bagi Pekerja dalam Menghadapi Tantangan Industri 4.0

Launching the Result of a Review on Soft Skills Development Policy for Employees in Facing Industry 4.0 Challenges


Asosiasi Pengusaha Indonesia (APINDO)Association of Indonesian Employers

Merancang Peraturan Perusahaan (PP) sesuai dengan Undang-Undang Cipta Kerja No. 11/2020 dan turunannya

Prepares a Company Regulation (PP) to comply with the Job Creation Act No. 11/2020 and its derivatives

Webinar, 2 April 2021Webinar, April 2nd, 2021

HR Wikipedia Indonesia

Salary Survey di Industri Asuransi

Salary Survey in the Insurance Industry




Member's Gathering "Berperkara PHI dalam Masa Pandemi Covid-19 dan Berlakunya Undang-Undang Cipta Kerja Beserta Aturan Pelaksanaannya"

Member’s Gathering “Disputing PHI in the Covid-19 Pandemic Period and the Enforcement of the Job Creation Act and its Implementing Rules”


Asosiasi Pengusaha Indonesia (APINDO)Association of Indonesian Employers

Get To Know Healthy Relationships in Workplace


LippoInsurance

Sosialisasi Jaminan Kehilangan PekerjaanDissemination of Job Loss Insurance


Badan Penyelenggara Jaminan Sosial (BPJS) Social Security Administration Agency

Seminar on Human Resource Management - Motivation and Engagement

Webinar, 25-26 Agustus 2021Webinar, August 25th-26th, 2021

APINDO – AOTS

Learning Management System Webinar, 21 September 2021Webinar, September 21st, 2021

Inovasi Sigma PerkasaMighty Sigma Innovation

Mempersiapkan Kompetensi SDM Perasuransian dalam Menghadapi Era Revolusi Industri 4.0

Preparing Insurance HR Competencies in Facing the Industrial Revolution 4.0


Dewan Asuransi Indonesia (DAI)Indonesian Insurance Board

Kebijakan Nominasi Dewan Komisaris dan Direksi

Penentuan nominasi Dewan Komisaris dan Direksi dilakukan dengan memperhatikan hal-hal berikut, yaitu:

1. Anggota Dewan Komisaris dan Direksi diangkat oleh RUPS dengan memperhatikan ketentuan mengenai berakhirnya masa jabatan anggota Dewan Komisaris dan Direksi dengan sendirinya, serta ketentuan mengenai kuorum, hak suara, dan keputusan RUPS yang terdapat dalam Anggaran Dasar Perseroan;

Board of Commissioners and Board of Directors Nomination PolicyThe determination of the nominations for the Board of Commissioners and the Board of Directors is conducted by taking into consideration of the following matters, i.e.:1. Members of the Board of Commissioners and Board

of Directors are appointed by the GMS by taking into consideration the provisions regarding the end of office tenure of the Board of Commissioners and Board of Directors members, as well as the provisions regarding quorum, voting rights, and GMS resolution stated in the Articles of Association;


181

2. Anggota Dewan Komisaris dan Direksi diangkat oleh RUPS dari calon-calon yang diajukan oleh Pemegang Saham Utama Perseroan;

3. Setiap usulan penggantian dan/atau pengangkatan anggota Dewan Komisaris dan Direksi harus memenuhi persyaratan dan memperhatikan rekomendasi dari Komite Remunerasi dan Nominasi;

4. Anggota Dewan Komisaris dan Direksi diangkat untuk masa jabatan tertentu sesuai hasil RUPS Tahunan dan dapat diangkat kembali sesuai ketentuan yang berlaku;

5. Pengangkatan anggota Dewan Komisaris dan Direksi dilakukan oleh RUPS dan harus dinyatakan jelas dalam akta notaris yang memuat keputusan RUPS mengenai pengangkatan tersebut; serta

6. RUPS memiliki hak untuk menghentikan Dewan Komisaris dan Direksi sewaktu-waktu sesuai dengan situasi dan/atau kebutuhan Perseroan.

Komite Pemantau Risiko

Komite Pemantau Risiko merupakan organ Perseroan yang bertugas dalam menganalisis setiap risiko yang bersifat kompleks di Perseroan. Analisis risiko tersebut dilakukan mulai dari proses identifikasi risiko, identifikasi kualitas risiko, analisis risiko, pengendalian risiko, koasuransi, hingga pemanfaatan kapasitas reasuransi yang tepat.

Pedoman KerjaPelaksanaan tugas dan tanggung jawab Komite Pemantau Risiko berpedoman pada Piagam Komite Pemantau Risiko yang telah disahkan dan diperbaharui pada tanggal 1 November 2019. Piagam tersebut disusun berdasarkan prinsip-prinsip GCG yang berlaku secara umum serta peraturan perundang-undangan yang berlaku dalam industri asuransi dan pasar modal.

KomposisiKomposisi Komite Pemantau Risiko Perseroan per 31 Desember 2021 diungkapkan pada tabel berikut.

NamaName

JabatanPosition



Frans Lamury KetuaChairman

Underwriting, Manajemen, dan Teknik Asuransi

Underwriting, Management, and Insurance Technical

Diangkat berdasarkan Surat Keputusan Dewan Komisaris No. 003/BOC-CS/VIII/2021 tanggal 2 Agustus 2021. Periode jabatan mengikuti masa kerja Dewan Komisaris yang ditetapkan dalam Anggaran Dasar.

Appointed by the Decree of the Board of Commissioners No. 003/BOC-CS/VIII/2021 dated August 2nd, 2021. The office term follows the Board of Commissioners office term as stipulated in the Articles of Association.

Emma Paulina Balubun

AnggotaMember

Underwriting dan MarketingUnderwriting and Marketing

Charles Hanafie AnggotaMember

Manajemen Risiko, Underwriting, Pemasaran Digital, dan Pengembangan Produk

Risk Management, Underwriting, Digital Marketing, and Product Development

2. The members of the Board of Commissioners and the Board of Directors are appointed by the GMS from the candidates proposed by the Main Shareholders;

3. Every proposal for replacement and/or appointment of members of the Board of Commissioners and Board of Directors must meet the requirements and take into account the recommendations from the Remuneration and Nomination Committee;

4. Members of the Board of Commissioners and the Board of Directors are appointed for a certain term and can be reappointed in accordance with applicable regulations;

5. The appointment of members of the Board of Commissioners and Directors is conducted by the GMS and must be clearly stated in the notarial deed which contains the GMS resolution regarding the appointment; and

6. The GMS reserves the right to terminate the Board of Commissioners and the Board of Directors at any time according to the Company’s needs and/or situation.

Risk Oversight Committee

The Risk Oversight Committee is the Company’s organ in charge of analyzing any complex risks. The risk analysis is carried out starting from risk identification, risk quality identification, risk analysis, risk control, co-insurance, to proper utilization of reinsurance capacity.

Work GuidelinesThe implementation of the duties and responsibilities of the Risk Oversight Committee refers to the Risk Oversight Committee Charter which was ratified and updated on November 1st, 2019. The charter is prepared based on generally accepted GCG principles as well as the prevailing laws and regulations in the insurance industry and capital market.

CompositionThe composition of the Risk Oversight Committee as of December 31st, 2021 is presented in the following table.



IndependensiDalam melaksanakan tugas dan tanggung jawabnya, Komite Pemantau Risiko mengedepankan prinsip independensi dan kehati-hatian. Perseroan menjamin bahwa anggota Komite Pemantau Risiko yang saat ini menjabat bebas dari segala intervensi, baik dari Dewan Komisaris, Direksi, ataupun Pemegang Saham. Selain itu, Komite Pemantau Risiko juga bebas dari segala benturan kepentingan dan pengaruh atau tekanan dari pihak mana pun yang tidak sesuai dengan peraturan perundang-undangan di bidang perasuransian dan pasar modal; nilai-nilai etika, prinsip, dan praktik penyelenggaraan usaha perasuransian yang sehat; serta kebijakan Perseroan yang mungkin terjadi selama pelaksanaan tugas dan tanggung jawab komite.

Tugas dan Tanggung JawabTugas dan tanggung jawab Komite Pemantau Risiko, beserta realisasi program kerja di tahun 2021 diuraikan sebagai berikut.



Melakukan pengawasan dan pemantauan pelaksanaan penerapan sistem manajemen risiko.

Supervises and monitors the implementation of risk management.

Mengawasi dan mengevaluasi kesesuaian antara kebijakan manajemen risiko dan pelaksanaannya dengan melakukan koordinasi bersama Komite Manajemen Risiko dan Unit Audit Internal.

Has conducted a supervision and evaluation on the conformity of risk management policies and their implementation in coordination with the Risk Management Committee and Internal Audit Unit

Menilai efektivitas penerapan manajemen risiko termasuk penilaian tingkat risiko yang dihadapi oleh Perseroan.

Assesses the effectiveness of risk management, including assessing the risk tolerance that can be taken by the Company.

Melakukan penilaian bersama dengan Komite Manajemen Risiko atas efektivitas penerapan sistem manajemen risiko pada seluruh unit kerja. Sistem manajemen risiko yang diterapkan Perseroan pada tahun 2021 dinilai telah baik dan efektif dalam memitigasi potensi-potensi risiko yang dapat mempengaruhi kelangsungan usaha Perseroan.

Conducted a joint assessment with the Risk Management Committee on the effectiveness of the implementation of risk management system in all work units. The risk management system implemented by the Company in 2021 is considered good and effective in mitigating potential risks that may affect the Company’s business continuity.

Wajib membuat laporan penilaian tingkat risiko Perseroan setiap tahun dengan mengacu pada Peraturan Otoritas Jasa Keuangan No. 10/POJK.05/2014 dan Surat Edaran Otoritas Jasa Keuangan No. 3/SEOJK.05/2015 sesuai dengan Prinsip Umum Penilaian Risiko dan Jenis-Jenis Risiko.

Required to prepare a report on the assessment of the Company’s risk level each year pursuant to Financial Services Authority Regulation No.10/POJK.05/2014 and Circular Letter of the Financial Services Authority No. 3/SEOJK.05/2015 inaccordance with the General Principles of Risk Assessment and Types of Risk.

Memberikan rekomendasi dan menelaah atas penyusunan:1. Laporan Profil Risiko Terintegrasi;2. Laporan Hasil Penilaian Tingkat Kesehatan Keuangan; serta3. Laporan Penilaian Sendiri (Self-Assessment) Penerapan Manajemen Risiko.

Has provided recommendations and reviewed the preparation of:1. Integrated Risk Profile Report;2. Report on the Result of the Financial Soundness Level Assessment; and3. Report on the Self-Assessment of Risk Management Implementation.

Memastikan Perseroan menjalankan sistem manajemen risiko sesuai dengan ketentuan peraturan perundang-undangan.

Ensures that the Company carries out Risk Management system in accordance with the applicable laws and regulations.

Sistem manajemen risiko yang telah dijalankan Perseroan telah sesuai dengan ketentuan peraturan perundang-undangan yang berlaku. Pada tahun 2021, Perseroan menambahkan profil-profil risiko yang berkaitan dengan isu sosial dan lingkungan sejalan dengan kewajiban penyampaian laporan berkelanjutan yang tertuang dalam Surat Edaran Otoritas Jasa Keuangan No. 16 /SEOJK.04/2021 tentang Bentuk dan Isi Laporan Tahunan Emiten atau Perusahaan Publik.

The risk management system that has been implemented by the Company already in accordance with the applicable laws and regulations. The Company added risk profiles related to social and environmental issues in 2021 in line with the obligation to submit Sustainability Reports as stated in Circular Letter of the Financial Services Authority No. 16/SEOJK.04/2021 concerning the Form and Content of the Annual Report of Issuers or Public Companies.

IndependenceIn carrying out its duties and responsibilities, the Risk Oversight Committee promotes the independence and prudence principles. The Company guarantees that the current members of the Risk Oversight Committee are free from any intervention, either from the Board of Commissioners, Board of Directors or the Shareholders. In addition, the Risk Oversight Committee is also free from all conflicts of interest and influence or pressure from any party that is not in accordance with the prevailing laws and regulations in the insurance field and capital market; ethical values, principles, and practices of sound insurance business operation; as well as the Company’s policies that may be established during the implementation of the Committee’s duties and responsibilities.

Duties and ResponsibilitiesThe Risk Oversight Committee’s duties and responsibilities with the work program realization in 2021 are described as follows.


183

RapatRapat internal Komite Pemantau Risiko wajib diselenggarakan sekurang-kurangnya 1 kali dalam 3 bulan. Sepanjang tahun 2021, Komite Pemantau Risiko telah melaksanakan rapat sebanyak 4 kali, dengan tingkat kehadiran sebagai berikut.

NamaName

JabatanPosition




(%)

Frans Lamury KetuaChairman 4 4 100,00

Mathias Elsson* AnggotaMember 2 2 100,00

Emma Paulina Balubun**

AnggotaMember 2 2 100,00

Charles Hanafie AnggotaMember 4 4 100,00

* Menjabat sebagai Anggota Komite Pemantau Risiko sampai dengan tanggal 1 Agustus 2021.** Diangkat sebagai Anggota Komite Pemantau Risiko berdasaran Surat Keputusan Dewan Komisaris No. SDK-003/BOC-CS/VIII/2021 tangal 2 Agustus 2021.* Served as a Member of the Risk Oversight Committee until August 1st, 2021.** Appointed as a Member of the Risk Oversight Committee by the Decree of the Board of Commissioners No. SDK-003/BOC-CS/VIII/2021 dated August 2nd, 2021.

Pengembangan KompetensiPengembangan kompetensi dilakukan untuk mendukung produktivitas Komite Pemantau Risiko dalam melaksanakan tugas dan tanggung jawab. Pelaksanaan kegiatan pengembangan kompetensi tersebut dikelola dan didokumentasikan oleh Departemen Talent Management. Informasi mengenai kegiatan pengembangan kompetensi yang diikuti oleh Frans Lamury sebagai Ketua Komite Pemantau Risiko telah diungkapkan pada uraian Dewan Komisaris. Sementara itu, pengembangan kompetensi yang diikuti oleh Anggota Komite Pemantau Risiko lainnya di tahun 2021 diungkapkan pada tabel berikut.

NamaName

JabatanPosition




Mathias Elsson* AnggotaMember

Claim Risk Management: Identifikasi & Mencegah Perusahaan Asuransi Akibat Kejahatan, Mafia Asuransi, dan Meminimalkan Klaim Tidak Benar

Claim Risk Management: Identify & Prevent Insurance Companies due to Crime, Insurance Mafia, and Minimize False Claims

Webinar, 28 Januari 2021Webinar, January 28th, 2021

Itikad Academy

Medicare Workshop Day 1 - Medicare Policy Wordings


LippoInsurance

Driving Effective Risk Management: From Strategy to Process


GRC Management

Technical Discussion "Construction All Risk" Intermidiate


LippoInsurance

Strategic Thinking and Competitive Strategy in a Changing Financial Environment


GRC Management



LippoInsurance

MeetingThe Risk Oversight Committee internal meetings must be held at least once in every 3 months. The Risk Oversight Committee held 4 meetings throughout 2021, with level of attendance as follows.

Competency DevelopmentCompetency development is carried out to improve the Risk Oversight Committee productivity in carrying out their duties and responsibilities. The implementation of these competency development activities is managed, coordinated, and documented by the Talent Management Department. Information regarding competency development programs participated by Frans Lamury as Chairman of the Risk Oversight Committee has been described in the description of the Board of Commissioners. Meanwhile, the competency development participated by other members of the Risk Oversight Committee in 2021 is presented in the following table.



NamaName

JabatanPosition




Emma Paulina Balubun**

AnggotaMember



LippoInsurance

Medicare Workshop Day 2 - Service Features Webinar, 9 Februari 2021Webinar, February 9th, 2021

LippoInsurance

Charles Hanafie AnggotaMember

The Reinsurance Market Update Webinar, 22 Januari 2021Webinar, January 22nd, 2021

LippoInsurance

Effective B2B Sales Meeting: Tujuan Terpenting di Setiap Pertemuan Penjualan dan Cara Mencapainya

Effective B2B Sales Meeting: The Most Important Goals in Every Sales Meeting and How to Achieve It

Webinar , 27 Januari 2021Webinar, January 27th, 2021

Dunamis

Digital Transformation in The Financial Industry


Asosiasi Ahli Manajemen Asuransi Indonesia


Asuransi Gempa BumiEarthquake Insurance

Webinar, 28 September 2021 Webinar, September 28th, 2021

LippoInsurance dan Maipark LippoInsurance and Maipark

* Menjabat sebagai Anggota Komite Pemantau Risiko sampai dengan tanggal 1 Agustus 2021.** Diangkat sebagai Anggota Komite Pemantau Risiko berdasaran Surat Keputusan Dewan Komisaris No. SDK-003/BOC-CS/VIII/2021 tangal 2 Agustus 2021.* Served as a Member of the Risk Oversight Committee until August 1st, 2021.** Appointed as a Member of the Risk Oversight Committee by the Decree of the Board of Commissioners No. SDK-003/BOC-CS/VIII/2021 dated August 2nd, 2021.

Komite Kebijakan Tata Kelola Perusahaan

Komite Kebijakan Tata Kelola Perusahaan merupakan organ Perseroan yang bertugas dan bertanggung jawab untuk membantu Dewan Komisaris melakukan pengkajian/penelaahan terhadap penerapan kebijakan tata kelola bagi Perseroan. Komite Kebijakan Tata Kelola Perusahaan juga bertugas untuk memberikan rekomendasi yang berkaitan dengan etika bisnis, serta pelaksanaan tanggung jawab sosial perusahaan.

Pedoman KerjaPelaksanaan tugas dan tanggung jawab Komite Kebijakan Tata Kelola Perusahaan berpedoman pada Piagam Komite Kebijakan Tata Kelola Perusahaan yang telah disahkan dan diperbaharui pada tanggal 1 November 2019. Piagam tersebut disusun berdasarkan prinsip-prinsip GCG yang berlaku secara umum serta peraturan perundang-undangan yang berlaku dalam industri asuransi dan pasar modal.

Good Corporate Governance Committee

The Good Corporate Governance Committee is the Company’s organ which has duties and responsibilities for assisting the Board of Commissioners in conducting an assessment/review on the implementation of corporate governance policies. The Good Corporate Governance Committee also has a duty to provide recommendations related to business ethics, as well as the implementation of corporate social responsibility.

Work GuidelinesThe implementation of duties and responsibilities of the Good Corporate Governance Committee refers to the Good Corporate Governance Committee Charter, which was updated and ratified on November 1st, 2019. The Charter is prepared based on generally accepted GCG principles and applicable laws and regulations in the insurance industry and capital market.


185

KomposisiKomposisi Komite Kebijakan Tata Kelola Perusahaan per 31 Desember 2021 diungkapkan pada tabel berikut.

NamaName

JabatanPosition



Ali Chendra KetuaChairman

Teknologi Informasi dan Manajemen RisikoInformation Technology and Risk Management


Appointed by the Decree of the Board of Commissioners No. SK-001/BOC-CS/II/2021 dated February 1st, 2021. The office term follows the Board of Commissioners office term as stipulated in the Articles of Association.

Jamilah MawiraSungkar

AnggotaMember

Tata Kelola Perusahaan, Manajemen, dan Manajemen Risiko

Corporate Governance, Management, and Risk Management

Satini Kartika Sari AnggotaMember

HukumLegal

IndependensiDalam melaksanakan tugas dan tanggung jawab, Komite Kebijakan Tata Kelola Perusahaan mengedepankan prinsip independensi dan kehati-hatian. Perseroan menjamin bahwa anggota Komite Kebijakan Tata Kelola Perusahaan yang saat ini menjabat bebas dari segala intervensi, baik dari Dewan Komisaris, Direksi, ataupun Pemegang Saham. Selain itu, Komite Kebijakan Tata Kelola Perusahaan juga bebas dari segala benturan kepentingan dan pengaruh atau tekanan dari pihak mana pun yang tidak sesuai dengan peraturan perundang-undangan di bidang perasuransian dan pasar modal; nilai-nilai etika, prinsip, dan praktik penyelenggaraan usaha perasuransian yang sehat; serta kebijakan Perseroan yang mungkin terjadi selama pelaksanaan tugas dan tanggung jawab komite.

Tugas dan Tanggung JawabTugas dan tanggung jawab Komite Kebijakan Tata Kelola Perusahaan, beserta realisasi program kerja di tahun 2021 dijelaskan sebagai berikut.



Mengkaji kebijakan tata kelola perusahaan yang baik yang disusun oleh Direksi.

Reviews the good corporate governance policy prepared by the Board of Directors.

Menganalisis kebijakan GCG dengan memberikan saran dan rekomendasi terkait penyusunan Laporan Tahunan kepada Direksi yang disesuaikan dengan peraturan perundangan-undangan yang berlaku, di antaranya:1. Penyesuaian dengan Surat Edaran Otoritas Jasa Keuangan No. 16 /SEOJK.04/2021 tentang Bentuk dan

Isi Laporan Tahunan Emiten atau Perusahaan Publik;2. Penyesuaian dengan Surat Edaran Otoritas Jasa Keuangan No. 8/SEOJK.05/2021 tentang Penerapan

Manajemen Risiko bagi Perusahaan Asuransi, Perusahaan Asuransi Syariah, Perusahaan Reasuransi, dan Perusahaan Reasuransi Syariah;

3. Penyesuaian dengan Surat Edaran Otoritas Jasa Keuangan No. 1/POJK.05/2021 tentang Penilaian Tingkat Kesehatan Perusahaan Asuransi, Perusahaan Asuransi Syariah, Perusahaan Reasuransi, dan Peraturan Reasuransi Syariah; serta

4. Penyesuaian dengan Surat Edaran Otoritas Jasa Keuangan No. 22/SEOJK.05/2021 tentang Penerapan Manajemen Risiko dalam Penggunaan Teknologi Informasi oleh Lembaga Jasa Keuangan Non Bank.

Performed an analysis on GCG policies by providing suggestions and recommendations regarding the preparation of the Annual Report to the Board of Directors in accordance with the applicable laws and regulations, including:1. Adjustment pursuant to the Circular Letter of the Financial Services Authority No. 16/SEOJK.04/2021

concerning the Form and Content of the Annual Report of Issuers or Public Companies;2. Adjustment to the Financial Services Authority Circular Letter No. 8/SEOJK.05/2021 concerning

the Implementation of Risk Management for Insurance Companies, Sharia Insurance Companies, Reinsurance Companies, and Sharia Reinsurance Companies;

3. Adjustment to the Financial Services Authority Circular Letter No. 1/POJK.05/2021 concerning Assessment of Soundness Level of Insurance Companies, Sharia Insurance Companies, Reinsurance Companies, and Sharia Reinsurance Regulations; as well as

4. Adjustment to the Financial Services Authority Circular Letter No. 22/SEOJK.05/2021 concerning the Application of Risk Management in the Use of Information Technology by Non-Bank Financial Services Institutions.

CompositionThe composition of the Good Corporate Governance Committee as of December 31st, 2021 is disclosed in the following table.

IndependenceIn carrying out its duties and responsibilities, the Good Corporate Governance Committee promotes the independence and prudence principles. The Company guarantees that the current members of the Good Corporate Governance Committee are free from any intervention, either from the Board of Commissioners, Board of Directors or the Shareholders. In addition, the Good Corporate Governance Committee is also free from all conflicts of interest and influence or pressure from any party that is not in accordance with the prevailing laws and regulations in the insurance field and capital market; ethical values, principles, and practices of sound insurance business operation; as well as the Company’s policies that may established during the implementation of the Committee’s duties and responsibilities.

Duties and ResponsibilitiesThe Good Corporate Governance Committee’s duties and responsibilities with the work program realization in 2021 are described as follows.





Menilai konsistensi penerapan tata kelola perusahaan yang baik, termasuk yang berkaitan dengan etika bisnis dan tanggung jawab sosial perusahaan.

Assesses the consistency of Good Corporate Governance implementation, including in terms of business ethics and corporate social responsibility.

Memastikan penerapan GCG pada Perseroan tetap konsisten sejalan dengan Pedoman Tata Kelola Perseroan serta peraturan perundang-undangan yang berlaku. Komite Kebijakan Tata Kelola Perusahaan juga telah memastikan penerapan tata kelola perusahaan telah memperhatikan etika bisnis dan pelaksanaan tanggung jawab sosial perusahaan.

Has ensured that GCG implementation in the Company remains consistent with the Corporate Governance Guidelines and applicable laws and regulations. The Good Corporate Governance Committee has also ensured that the implementation of corporate governance has taken into account business ethics and the implementation of corporate social responsibility

RapatRapat internal Komite Kebijakan Tata Kelola Perusahaan wajib diselenggarakan sekurang-kurangnya 1 kali dalam 6 bulan. Sepanjang tahun 2021, Komite Kebijakan Tata Kelola Perusahaan telah melaksanakan rapat sebanyak 2 kali, dengan tingkat kehadiran sebagai berikut.

NamaName

JabatanPosition




(%)

Ali Chendra KetuaChairman 2 2 100,00

Jamilah MawiraSungkar


Satini Kartika Sari AnggotaMember 2 2 100,00

Pengembangan KompetensiPengembangan kompetensi dilakukan untuk mendukung produktivitas Komite Kebijakan Tata Kelola Perusahaan dalam menjalankan tugas dan tanggung jawabnya. Kegiatan pengembangan kompetensi tersebut dikelola dan didokumentasikan oleh Departemen Talent Management. Informasi mengenai kegiatan pengembangan kompetensi yang diikuti oleh Ali Chendra dan Jamilah Mawira Sungkar sebagai Ketua dan Anggota Komite Kebijakan Tata Kelola Perusahaan telah diungkapkan pada uraian Dewan Komisaris. Sementara itu, pengembangan kompetensi yang diikuti oleh Satini Kartika Sari sebagai Anggota Komite Kebijakan Tata Kelola Perusahaan telah diungkapkan pada uraian Sekretaris Perusahaan.

MeetingThe Good Corporate Governance Committee internal meeting must be held at least once every 6 months. The Good Corporate Governance Committee held 2 meetings throughout 2021, with level of attendance as follows.

Competence DevelopmentCompetency development program is conducted to improve the Good Corporate Governance Committee productivity in carrying out its duties and responsibilities. The implementation of these competency development activities is managed, coordinated and documented by the Talent Management Department. Information regarding competency development activities participated in by Ali Chendra and Jamilah Mawira Sungkar as the Chairman and Member of the Good Corporate Governance Committee has been described in the description of the Board of Commissioners. Whereas the competency development program participated by Satini Kartika Sari as a Member of the Good Corporate Governance Committee has been disclosed in the description of the Corporate Secretary.


187

Komite di Bawah DireksiCommittees Under the Board of Directors

Direksi melaksanakan pengelolaan perusahaan dibantu oleh komite-komite yang dibentuk berdasarkan peraturan perundang-undangan yang berlaku. Komite tersebut, yaitu:1. Komite Investasi;2. Komite Pengembangan Produk;3. Komite Medis;4. Komite APU PPT;5. Komite Anti Fraud;6. Komite Penanganan Pengaduan Konsumen;7. Komite Manajemen Risiko; dan8. Komite Pengarah Teknologi Informasi.

Komite Investasi

Komite Investasi merupakan organ Perseroan yang bertugas membantu Direksi melaksanakan tugas terkait pengelolaan investasi yang dilakukan Perseroan. Komite Investasi juga bertugas untuk membantu manajemen dalam pengambilan keputusan yang berhubungan dengan strategi investasi keuangan.

Pedoman KerjaPelaksanaan tugas dan tanggung jawab Komite Investasi berpedoman pada Piagam Komite Investasi yang telah disahkan dan diperbaharui pada tanggal 15 Agustus 2019. Piagam tersebut disusun berdasarkan prinsip-prinsip GCG yang berlaku secara umum serta peraturan perundang-undangan yang berlaku dalam industri asuransi dan pasar modal.

KomposisiKomposisi Komite Investasi Perseroan per 31 Desember 2021 diungkapkan pada tabel berikut.

NamaName

JabatanPosition



Totok Sugiharto KetuaChairman

Akuntansi, Manajemen, Administrasi Bisnis, dan Wakil Manajer InvestasiAccounting, Management, Business Administration, and Investment Manager Representation

Diangkat berdasarkan Surat Keputusan Direksi No. 164/DIR-CS/VIII/2021 tanggal 2 Agustus 2021. Periode jabatan mengikuti masa kerja Direksi yang ditetapkan dalam Anggaran Dasar.

Appointed by the Decree of the Board of Directors No. 164/DIR-CS/VIII/2021 dated August 2nd, 2021. The office term follows the Board of Directors office term as stipulated in the Articles of Association.

Jessy ChristinaHutagalung

AnggotaMember

Statistika dan UnderwritingStatistic and Underwriting

Yuita Kusmawaty AnggotaMember

AkuntansiAccounting

IndependensiDalam melaksanakan tugas dan tanggung jawabnya, Komite Investasi mengedepankan prinsip independensi dan kehati-hatian. Perseroan menjamin bahwa anggota Komite Investasi yang saat ini menjabat bebas dari segala intervensi, baik dari Dewan Komisaris, Direksi, ataupun Pemegang Saham. Selain itu,

The Board of Directors carries out the management of the Company, assisted by several Committees established pursuant to the prevailing laws and regulations. These committees are:1. Investment Committee;2. Product Development Committee;3. Medical Committee;4. AML-CFT Committee;5. Anti Fraud Committee; 6. Consumer Complaint Handling Committee.7. Risk Management Committee; and8. Information Technology Steering Committee.

Investment Committee

The Investment Committee is the Company’s organ that has a duty in assisting the Board of Directors in carrying out its duties related to investment management that will be implemented by the Company. The Investment Committee also has a duty with assisting the Management in making decisions related to financial investment strategies.

Work GuidelinesThe implementation of duties and responsibilities of the Investment Committee refers to the Investment Committee Charter, which was updated and ratified on August 15th, 2019. The charter was prepared in accordance with generally accepted GCG principles and applicable laws and regulations in the insurance industry and capital market.

CompositionThe composition of the Investment Committee as of December 31st, 2021 is disclosed in the following table.

IndependenceIn carrying out its duties and responsibilities, the Investment Committee promotes the independence and prudence principles. The Company guarantees that the current members of the Investment Committee are free from any intervention, either from the Board of Commissioners, Board of Directors or the



Komite Investasi juga bebas dari segala benturan kepentingan dan pengaruh atau tekanan dari pihak mana pun yang tidak sesuai dengan peraturan perundang-undangan di bidang perasuransian dan pasar modal; nilai-nilai etika, prinsip, dan praktik penyelenggaraan usaha perasuransian yang sehat; serta kebijakan Perseroan yang mungkin terjadi selama pelaksanaan tugas dan tanggung jawab komite.

Tugas dan Tanggung JawabTugas dan tanggung jawab Komite Investasi, beserta realisasi program kerja di tahun 2021 dijelaskan sebagai berikut.



Merumuskan dan menetapkan kebijakan investasi dengan prinsip kehati-hatian.

Formulates and stipulates investment policy with prudent principles.

Menyusun serta menetapkan kebijakan investasi yang mengedepankan prinsip kehati-hatian serta disesuaikan dengan perkembangan pasar saat ini. Salah satu fokus Perseroan dalam kebijakan investasi adalah penempatan investasi ke jenis investasi dengan kriteria baik dan sehat, serta tetap memperhatikan risiko dan keamanan investasi.

Has developed and established investment policies that prioritize the prudent principle and adapted to current market developments. One of the Company’s focuses in investment policy is the placement of investments into investment types that have good and healthy criteria, while still paying attention to investment risks and security.

Mengawasi pelaksanaan kebijakan investasi yang telah ditetapkan oleh Perseroan dengan memperhatikan ketentuan perundang-undangan di bidang perasuransian dan pasar modal yang berkaitan dengan investasi.

Supervises implementation of investment policy set by the Company by taking into account the prevailing laws and regulations in insurance and capital market pertaining to investment.

Mengawasi dan memastikan penerapan kebijakan investasi yang telah disusun Perseroan untuk tahun buku 2021 telah sesuai dengan peraturan perundang-undangan yang berlaku di pasar modal dan industri asuransi, khususnya terkait investasi.

Has supervised and ensured that the implementation of the investment policies prepared by the Company for the 2021 financial year are in accordance with applicable laws and regulations in the capital market and insurance industry, particularly in terms of investment.

Melakukan pembaruan terkait kebijakan investasi secara periodik dengan mengikuti perkembangan Perseroan dan pasar modal yang berkaitan dengan investasi.

Improves investment policy periodically by following the development of the Company and the market.

Melakukan pembaharuan terhadap kebijakan investasi yang telah dimiliki Perseroan dalam rangka mengikuti perkembangan di pasar modal dan industri asuransi, khususnya terkait investasi. Beberapa poin yang dilakukan pembaharuan, yaitu:1. Penambahan wewenang dan tanggung jawab Komite Investasi untuk melakukan evaluasi kebijakan

secara berkala, serta memberikan masukan untuk penyesuaian atau pembaruan sesuai dengan kebutuhan; dan

2. Penghapusan Dana Investasi Real Estate (DIRE) dari salah satu jenis investasi pada Kebijakan dan Strategi Investasi.

Has updated the Company’s investment policies to keep up with developments in capital market and insurance industry, particularly those related to investment. Updated points include:1. Additional Investment Committee’s authorities and responsibilities to conduct periodic policy

evaluations, as well as provide input for adjustments or updates as needed; and2. Removal of Real Estate Investment Trust (DIRE) from one type of investment in the Investment Policy

and Strategy.

Mengusulkan kepada Direksi maupun satuan kerja yang mengelola investasi terkait alternatif instrumen investasi yang kompetitif dan aman.

Proposes competitive and safe investment instrument alternatives to the Board of Directors or work unit managing the investment.

Memberikan rekomendasi kepada Direksi terkait alternatif instrumen investasi yang kompetitif dan aman yang disesuaikan dengan kondisi pasar dan kebutuhan nasabah saat ini. Pada tahun 2021, sebagian besar instrumen investasi yang dipilih Perseroan adalah deposito berjangka, reksa dana likuid, dan instrumen surat berharga negara atau obligasi pemerintah.

Has provided recommendations to the Board of Directors on alternative competitive and safe investment instruments that are adjusted to current market conditions and customer needs. In 2021, most of the investment instruments chosen by the Company were time deposits, liquid mutual funds, and government securities or government bonds.

Menjaga kesesuaian antara investasi dan kewajiban dengan memperhatikan pedoman kebijakan dan strategi investasi Perseroan.

Maintains conformity between investment and liabilities by taking into account the Company’s guidelines for investment policy and strategy.

Menjaga serta memastikan kesesuaian investasi dan kewajiban berdasarkan pedoman kebijakan dan strategi investasi Perseroan, serta menyampaikan tingkat kesesuaian tersebut dalam Laporan Realisasi Rencana Bisnis Perseroan

Has maintained and ensured the suitability of investments and obligations based on the Company’s investment policies and strategies guidelines, and presented the comfornity level in the Company’s Business Plan Realization Report.

Shareholders. In addition, the Investment Committee is also free from all conflicts of interest and influence or pressure from any party that is not in accordance with the prevailing laws and regulations in the insurance field and capital market; ethical values, principles, and practices of sound insurance business operation; as well as the Company’s policies that may established during the implementation of the Committee’s duties and responsibilities.

Duties and ResponsibilitiesThe Investment Committee’s duties and responsibilities with the work program realization in 2021 are described as follows.


189

RapatRapat internal Komite Investasi wajib diselenggarakan sekurang-kurangnya 4 kali dalam setahun. Sepanjang tahun 2021, Komite Investasi telah menyelenggarakan rapat internal sebanyak 4 kali, dengan tingkat kehadiran sebagai berikut.

NamaName

JabatanPosition




(%)

Johannes Agus * KetuaChairman 1 1 100,00

Totok Sugiharto ** KetuaChairman 3 3 100,00



Yuita Kusmawaty AnggotaMember 4 4 100,00

* Menjabat sebagai Ketua Komite Investasi sampai dengan tanggal 1 Agustus 2021.** Diangkat sebagai Ketua Komite Investasi berdasarkan Surat Keputusan Direksi No. 164/DIR-CS/VIII/2021 tanggal 2 Agustus 2021.* Served as Chairman of the Investment Committee until August 1st, 2021.** Appointed as Chairman of the Investment Committee by the Decree of the Board of Directors No. 164/DIR-CS/VIII/2021 dated August 2nd, 2021.

Pengembangan KompetensiPengembangan kompetensi dilakukan untuk mendukung produktivitas Komite Investasi dalam menjalankan tugas dan tanggung jawabnya. Pelaksanaan kegiatan pengembangan kompetensi tersebut dikelola, dikoordinasikan, dan didokumentasikan oleh Departemen Talent Management. Informasi mengenai kegiatan pengembangan kompetensi yang diikuti oleh Johannes Agus dan Totok Sugiharto sebagai Ketua Komite Investasi telah diungkapkan pada uraian Direksi. Sementara itu, pengembangan kompetensi yang diikuti oleh Anggota Komite Investasi lainnya di tahun 2021 diungkapkan pada tabel berikut.

NamaName

JabatanPosition





AnggotaMember



LippoInsurance

Reinsurance Market Update Webinar, 25 Juni 2021Webinar, June 25th, 2021



Mempersiapkan Kompetensi SDM Perasuransian dalam Menghadapi Era Revolusi Industri 4.0

Preparing Insurance HR Competencies in Facing the Industrial Revolution 4.0


Dewan Asuransi Indonesia (DAI)

MeetingThe Investment Committee internal meetings must be held at least 4 times a year. The Investment Committee held 4 internal meetings throughout 2021, with level of attendance as follows.

Competence DevelopmentCompetency development program is conducted to improve the Investment Committee productivity in carrying out its duties and responsibilities. The implementation of these competency development activities is managed, coordinated and documented by the Talent Management Department. Information on competence development activities attended by Johannes Agus and Totok Sugiharto as the Chairman of the Investment Committee, has been disclosed in the Board of Directors section. And, information on the competency development programs attended by other Members of the Investment Committee in 2021 is disclosed in the following table.



NamaName

JabatanPosition




Yuita Kusmawaty

AnggotaMember

Undangan Sosialisasi Pengembangan Sistem Pelaporan Keuangan Berbasis eXtensible Business Reporting Language (XBRL)

Invitation for the Dissemination of the Development of eXtensible Business Reporting Language (XBRL)-Based Financial Reporting System


PT Burse Efek Indonesia

Sosialisasi Penerapan SA 701: Pengkomunikasian Hal Audit Utama dalam Laporan Auditor Independen Time

Dissemination on the Application of SA 701: Communicating Key Audit Matters in the Time Independent Auditor’s Report


PT Bursa Efek Indonesia

Edukasi Perpajakan E-Form SPT Tahunan Badan

Tax Education: Corporate Annual Tax Return E-Form


Kantor Pelayanan Pajak Perusahaan Masuk Bursa

Tax Service Office for Listed Companies

Virtual Tax Gathering Webinar, 3 Mei 2021Webinar, May 3rd, 2021



Transaksi Afiliasi dan Transfer PricingAffiliate Transactions and Transfer Pricing

Webinar, 16 September 2021Webinar, September 16th, 2021

Kantor Pelayanan Pajak Perusahaan Masuk Bursa

Tax Service Office for Listed Companies

Simulasi PSAK 74 (Kontrak Asuransi) dan PSAK 71 bagi Pelaku Industri Asuransi

Simulation of PSAK 74 (Insurance Contract) and PSAK 71 for Insurance Industry Players

Webinar, 21 September 2021Webinar, September 21st, 2021

Risk Management Guard

Perkembangan Inovasi Keuangan Digital dan Waspada Investasi Ilegal di Indonesia

The Development of Digital Financial Innovation and Cautious of Illegal Investments in Indonesia


Otoritas Jasa Keuangan (OJK)

Financial Services Authority (FSA)

Persiapan Perusahaan Asuransi sebagai Pengusaha Kena Pajak

Preparation of an Insurance Company as a Taxable Entrepreneur




PPh Pasal 26 bagi Industri Asuransi dan Jasa Asuransi

Income Tax Article 26 for the Insurance Industry and Insurance Services

Webinar, 4 November 2021Webinar, November 4th, 2021



Komite Pengembangan Produk

Komite Pengembangan Produk merupakan organ Perseroan yang bertugas membantu Direksi berkaitan dengan pengembangan produk Perseroan. Komite Pengembangan Produk juga bertugas dalam melakukan evaluasi terkait kesesuaian dan kinerja produk yang akan dipasarkan.

Pedoman KerjaPelaksanaan tugas dan tanggung jawab Komite Pengembangan Produk berpedoman pada Piagam Komite Pengembangan Produk yang telah disahkan dan diperbaharui pada tanggal 15 Agustus 2019. Piagam tersebut disusun berdasarkan prinsip-prinsip GCG yang berlaku secara umum serta peraturan perundang-undangan yang berlaku dalam industri asuransi dan pasar modal.

Product Development Committee

The Product Development Committee is the Company’s organ that has a duty in assisting the Board of Directors in relation to the development of the Company’s products. The Product Development Committee also has a duty to evaluate the suitability and performance of the products to be marketed.

Work GuidelinesThe implementation of duties and responsibilities of the Product Development Committee refers to the Product Development Committee Charter, which was updated and ratified on August 15th, 2019. The charter was prepared in accordance with generally accepted GCG principles and applicable laws and regulations in the insurance industry and capital market.


191

KomposisiKomposisi Komite Pengembangan Produk Perseroan per 31 Desember 2021 diungkapkan pada tabel berikut.

NamaName

JabatanPosition




KetuaChairman

Manajemen Risiko dan OperasionalRisk Management and Operations Diangkat berdasarkan Surat Keputusan Direksi

No. SK-167/DIR-CS/VIII/2021 tanggal 2 Agustus 2021. Periode jabatan mengikuti masa jabatan Direksi yang ditetapkan dalam Anggaran Dasar.

Appointed by the Decree of the Board of Directors No. SK-167/DIR-CS/VIII/2021 dated August 2nd, 2021. The office term follows the Board of Directors office term as stipulated in the Articles of Association.

Timmie Manglassa AnggotaMember

Underwriting dan Pengembangan ProdukUnderwriting and Product Development

Heppy Suryadharma AnggotaMember

Muharom Febriyanto

AnggotaMember

IndependensiDalam melaksanakan tugas dan tanggung jawabnya, Komite Pengembangan Produk mengedepankan prinsip independensi dan kehati-hatian. Perseroan menjamin bahwa anggota Komite Pengembangan Produk yang saat ini menjabat bebas dari segala intervensi, baik dari Dewan Komisaris, Direksi, ataupun Pemegang Saham. Selain itu, Komite Pengembangan Produk juga bebas dari segala benturan kepentingan dan pengaruh atau tekanan dari pihak manapun yang tidak sesuai dengan peraturan perundang-undangan di bidang perasuransian dan pasar modal; nilai-nilai etika, prinsip, dan praktik penyelenggaraan usaha perasuransian yang sehat; serta kebijakan Perseroan yang mungkin terjadi selama pelaksanaan tugas dan tanggung jawab komite.

Tugas dan Tanggung JawabTugas dan tanggung jawab Komite Pengembangan Produk beserta realisasi program kerjanya di tahun 2021 dijelaskan sebagai berikut.



Menyusun rencana strategis yang berkaitan dengan pengembangan dan pemasaran produk asuransi.

Prepares strategic plans for insurance products development and marketing.

Merumuskan rencana bisnis yang terkait dengan pengembangan dan pemasaran produk asuransi Perseroan sesuai target pencapaian yang telah ditetapkan Direksi dengan memperhatikan kebutuhan pasar/nasabah saat ini. Pada tahun 2021, strategi pemasaran produk asuransi Perseroan berfokus pada:1. Pemasaran secara langsung (direct marketing);2. Agen Asuransi;3. Bancassurance; 4. Badan Usaha Selain Bank (BUSB); dan5. Broker.

Has prepared a business plan related to the development and marketing of the Company’s insurance products in accordance with the achievement targets set by the Board of Directors by taking into account current market/customer needs. In 2021, the Company’s insurance product marketing strategy focused on:1. Direct marketing;2. Insurance Agent;3. Bancassurance; 4. Non-Bank Business Entities (BUSB); and5. Broker.

CompositionThe composition of the Product Development Committee as of December 31st, 2021 is disclosed in the following table.

IndependenceIn carrying out its duties and responsibilities, the Product Development Committee promotes the independence and prudence principles. The Company guarantees that the current members of the Product Development Committee are free from any intervention, either from the Board of Commissioners, Board of Directors or the Shareholders. In addition, the Product Development Committee is also free from all conflicts of interest and influence or pressure from any party that is not in accordance with the prevailing laws and regulations in the insurance field and capital market; ethical values, principles, and practices of sound insurance business operation; as well as the Company’s policies that may established during the implementation of the Committee’s duties and responsibilities.

Duties and ResponsibilitiesThe Product Development Committee’s duties and responsibilities with the work program realization in 2021 are described as follows.





Mengevaluasi kesesuaian produk asuransi baru yang akan dipasarkan dengan rencana korporasi dan rencana usaha, pengembangan dan pemasaran produk Asuransi Kesehatan (Health) dan Asuransi Umum (General).

Evaluates the conformity of new insurance products marketed with business plans related to the development and marketing of health insurance products and general insurance.

Mengevaluasi realisasi setiap produk asuransi yang dituangkan dalam rencana bisnis Perseroan untuk keperluan pengembangan pemasaran produk tahun berikutnya, yang disesuaikan dengan kebutuhan nasabah dan target Perseroan.

Has evaluated the realization of each insurance product as outlined in the Company’s business plan for the purposes of developing product marketing for the following year, which is adjusted to the customers’ needs and the Company’s targets.

Mengevaluasi kinerja produk asuransi dan mengusulkan perubahan atau penghentian pemasaran.

Evaluates insurance products’ performance and propose marketing changes or discontinuation.

Melakukan evaluasi secara berkala terhadap perkembangan penjualan setiap produk asuransi serta memberikan rekomendasi kepada Direksi untuk melakukan beberapa penyesuaian yang diperlukan.

Has periodically evaluated the sales of each insurance product and provided recommendations to the Board of Directors to make necessary adjustments.

Melakukan pelaporan atas segala produk asuransi baru yang akan dipasarkan maupun produk asuransi yang telah dipasarkan dan mengalami perubahan kepada Otoritas Jasa Keuangan untuk memperoleh surat persetujuan atau surat pencatatan.

Reports new insurance products that will be marketed or those that have been marketed and underwent changes to the Financial Services Authority to obtain approval or registration letter.

Mempersiapkan dan mendokumentasikan seluruh berkas dan dokumen yang diperlukan dalam rangka pengajuan izin produk asuransi Perseroan kepada Otoritas Jasa Keuangan untuk memperoleh surat persetujuan atau surat pencatatan produk.

Has prepared and documented all files and documents required for the application of Company’s insurance product license to the Financial Services Authority to obtain an approval or product registration statement.

RapatRapat internal Komite Pengembangan Produk wajib diselenggarakan sekurang-kurangnya 4 kali dalam setahun. Sepanjang tahun 2021, Komite Pengembangan Produk telah melaksanakan rapat sebanyak 4 kali, dengan tingkat kehadiran sebagai berikut.

NamaName

JabatanPosition




(%)

Agus Benjamin* KetuaChairman 2 2 100,00

Gilbert Deddy Naibaho**

KetuaChairman 2 2 100,00

Charles Hanafie *** AnggotaMember 2 2 100,00

Timmie Manglassa AnggotaMember 4 4 100,00

Muharom Febriyanto


Heppy Suryadharma****


* Menjabat sebagai Ketua Komite Pengembangan Produk sampai dengan tanggal 1 Agustus 2021.** Diangkat sebagai Ketua Komite Pengembangan Produk berdasarkan Surat Keputusan Direksi No. 167/DIR-CS/VIII/2021 tanggal 2 Agustus 2021.*** Menjabat sebagai Anggota Komite Pengembangan Produk sampai dengan tanggal 1 Agustus 2021.**** Diangkat sebagai Anggota Komite Pengembangan Produk berdasarkan Surat Keputusan Direksi No. No.167/DIR-CS/VIII/2021 tanggal 2 Agustus 2021.* Served as Chairman of the Product Development Committee until August 1st, 2021.** Appointed as Chairman of the Product Development Committee by the Decree of the Board of Directors No. 167/DIR-CS/VIII/2021 dated August 2nd, 2021.*** Served as Member of the Product Development Committee until August 1st, 2021.**** Appointed as a Member of the Product Development Committee by the Decree of the Board of Directors No. 167/DIR-CS/VIII/2021 dated August 2nd, 2021.

MeetingThe Product Development Committee internal meetings must be held at least 4 times a year. The Product Development Committee held 4 meetings throughout 2021, with level of attendance as follows.


193

Pengembangan KompetensiPengembangan kompetensi dilakukan untuk mendukung produktivitas Komite Pengembangan Produk dalam menjalankan tugas dan tanggung jawab. Pelaksanaan kegiatan pengembangan kompetensi tersebut dikelola dan didokumentasikan oleh Departemen Talent Management. Informasi mengenai kegiatan pengembangan kompetensi yang diikuti Agus Benjamin dan Gilbert Deddy Naibaho selaku Ketua Komite Pengembangan Produk telah diungkapkan pada uraian Direksi. Sementara itu, informasi pengembangan kompetensi Anggota Komite Pengembangan Produk lainnya di tahun 2021 diungkapkan pada tabel berikut.

NamaName

JabatanPosition




Timmie Manglassa AnggotaMember


LippoInsurance



LippoInsurance

Insurance Management Simulation Webinar, 10-14 Mei 2021Webinar, May 10th-14th, 2021

Swiss Re

Indonesia Digital Insurance 2021 and Beyond-Exploring New Horizon through Innovation


Asosiasi Ahli Asuransi Umum Indonesia (AAUI)

General Insurance Expert Association of Indonesia (AAUI)

Basic Insurance: Property Ins & BI Webinar, 30 Juli 2021Webinar, July 30th, 2021

LippoInsurance


Webinar, 28 September 2021 Webinar, September 28th, 2021

LippoInsurance dan / and Maipark

Muharom Febriyanto

AnggotaMember


LippoInsurance

Growing Tree Insurance (GTI) Webinar, 26 Februari 2021Webinar, February 26th, 2021

LippoInsurance

Marine Cargo Webinar, 29 Maret 2021Webinar, March 29th, 2021

LippoInsurance



LippoInsurance

Heppy Suryadharma AnggotaMember



LippoInsurance

Basic Insurance: Property Ins & BI Webinar, 30 Juli 2021Webinar, July 30th, 2021

LippoInsurance



LippoInsurance dan Maipark

Webinar Sharing Session Engineering Risk Management




Competence DevelopmentCompetency development program is conducted to improve the Product Development Committee productivity in carrying out its duties and responsibilities. The implementation of these competency development activities is managed, coordinated and documented by the Talent Management Department. Information on competence development activities attended by Agus Benjamin and Gilbert Deddy Naibaho as the Chairman of the Product Development Committee has been disclosed in the Board of Directors section. Meanwhile, information on the competency development programs attended by other Members of the Product Development Committee in 2021 is disclosed in the following table.



Komite Medis

Komite Medis merupakan organ Perseroan yang bertugas dan bertanggung jawab dalam memberikan rekomendasi kepada Direksi berkaitan dengan medis sesuai dengan disiplin ilmu medis dan kedokteran. Komite Medis dibentuk guna menunjang kegiatan pelayanan produk asuransi kesehatan.

Pedoman KerjaPelaksanaan tugas dan tanggung jawab Komite Medis berpedoman pada Piagam Komite Medis yang telah disahkan dan diperbaharui pada tanggal 3 November 2021. Piagam tersebut disusun berdasarkan prinsip-prinsip GCG yang berlaku secara umum serta peraturan perundang-undangan yang berlaku dalam industri asuransi dan pasar modal.

KomposisiKomposisi Komite Medis Perseroan per 31 Desember 2021 diungkapkan pada tabel berikut.

NamaName

JabatanPosition



dr. Jessica KetuaChairman

Medis dan KedokteranMedical and Medicine



dr. Rudy Tjahjadi

AnggotaMember

dr. Stanley Adi Saputra


dr. Fadhilah Ratih Ayu

dr. Brent

IndependensiDalam melaksanakan tugas dan tanggung jawabnya, Komite Medis mengedepankan prinsip independensi dan kehati-hatian. Perseroan menjamin bahwa anggota Komite Medis yang saat ini menjabat bebas dari segala intervensi, baik dari Dewan Komisaris, Direksi, ataupun Pemegang Saham. Selain itu, Komite Medis bebas dari segala benturan kepentingan dan pengaruh atau tekanan dari pihak manapun yang tidak sesuai dengan peraturan perundang-undangan di bidang perasuransian dan pasar modal; nilai-nilai etika, prinsip, dan praktik penyelenggaraan usaha perasuransian yang sehat; serta kebijakan Perseroan yang mungkin terjadi selama pelaksanaan tugas dan tanggung jawab komite.

Medical Committee

The Medical Committee is a Company’s organ that has duties and responsibilities for providing recommendations to the Board of Directors regarding medical issues in accordance with medical disciplines. The Medical Committee was established to support health insurance products service activities.

Work GuidelinesThe implementation of duties and responsibilities of the Medical Committee refers to the Medical Committee Charter, which was updated and ratified on November 3rd, 2021. The charter was prepared based generally accepted GCG principles and applicable laws and regulations in the insurance industry and capital market.

CompositionThe composition of the Medical Committee as of December 31st, 2021 is disclosed in the following table.

IndependenceIn carrying out its duties and responsibilities, the Medical Committee promotes the independence and prudence principles. The Company guarantees that the current members of the Medical Committee are free from any intervention, either from the Board of Commissioners, Board of Directors, or the Shareholders. In addition, the Medical Committee is also free from all conflicts of interest and influence or pressure from any party that is not in accordance with the prevailing laws and regulations in the insurance field and capital market; ethical values, principles, and practices of sound insurance business operation; as well as the Company’s policies that may established during the implementation of the Committee’s duties and responsibilities.


195

Tugas dan Tanggung JawabTugas dan tanggung jawab Komite Medis, beserta realisasi program kerja di tahun 2021 dijelaskan sebagai berikut.



Melakukan evaluasi pelayanan kepada pihak tertanggung untuk hal-hal yang berkaitan medis guna menunjang dinamika operasional Perseroan.Conducts regular evaluation to the Insured in terms of medical matters to support the Company’s operational dynamics.

Melakukan evaluasi pelayanan medis secara rutin kepada pihak tertanggung dan menyampaikan hasil evaluasi pelaksanaan kegiatan Komite Medis sepanjang tahun 2021 tersebut kepada Presiden Direktur Perseroan.

Has regularly evaluated medical services to the insured party and submitted the results of evaluation on the implementation of the Medical Committee activities throughout 2021 to the President Director.

Melakukan pembahasan dari suatu diagnosis penyakit/tindakan medis dan menyimpulkan diagnosis/tindakan medis dapat dijaminkan sesuai dengan polis Perseroan.Discusses a diagnosis of disease/current medical actions and conclude that medical diagnosis/action can be secured under the Company’s policy.

Menelaah diagnosis penyakit atau tindakan medis dari nasabah serta memastikan bahwa diagnosis penyakit atau tindakan medis tersebut mendapatkan jaminan melalui polis Perseroan dengan pembahasan yang jelas.

Has reviewed the diagnosis of illness or medical treatment for the insured party and ensured that the diagnosis of the disease or medical treatment is guaranteed through the Company’s policy with clear explanation.

Memberikan rekomendasi dalam pengambilan keputusan manajemen yang berkaitan dengan klaim medis.Provides recommendation for the Management’s decision-making process with regard to medical claims.

Memberikan saran dan rekomendasi profesional kepada manajemen dalam mengambil keputusan berkaitan dengan klaim medis. Salah satu masukan yang disampaikan Komite Medis terhadap Manajemen Perseroan, yaitu menyepakati kebijakan darurat untuk dapat menjaminkan obat tertentu dengan diagnosa Covid-19.Has provided professional advices and recommendations to the Management in making decisions regarding medical claims. One of the inputs conveyed by the Medical Committee to the Management was to agree on an emergency policy to guarantee certain drugs with a Covid-19 diagnosis.

Membuat program-program terkait isu lingkungan, isu kesehatan, dan isu media yang terdapat di lingkungan kerja.

Develops programs that related to environmental issues, health issues, and media issues in the work environment.

Memberikan rekomendasi terkait kesehatan dan/atau lingkungan hidup Perseroan. Pada tahun 2021, Komite Medis bekerja sama dengan Divisi People Development, Employee Experience Ambassador, dan Marketing Communication untuk melaksanakan rekomendasi program terkait :1. Lingkungan hidup Perseroan yang meliputi kebersihan lingkungan kerja, edukasi penggunaan fasilitas

kantor; dan2. Kesehatan yang meliputi pemberian minuman sehat setiap hari Selasa, dan merekomendasikan

jenis obat serta alat/bahan medis yang diperlukan dalam kotak medis/P3K Perseroan beserta dosis dan indikasi penggunaannya, termasuk anjuran untuk dilakukan pengecekan tanggal kedaluwarsanya secara berkala.

Provide recommendations related to health and/or the Company’s environment. In 2021, the Medical Committee has performed a cooperation with the People Development Division, Employee Experience Ambassador, and Marketing Communication to implement program recommendations related to:1. The Company’s environment which includes cleanliness of the work environment, education on the use

of office facilities; and2. Health which includes the provision of healthy drinks every Tuesday, and recommending the type of

drugs and medical equipment/materials needed in the Company’s medical box/first aid kit along with their dosages and indications for their use, including recommendations for checking the expiration date on a regular basis.

Melakukan analisa manajemen risiko (pencegahan/mitigasi/pengendalian) terkait hal yang berhubungan dengan analisa medis jika diperlakukan berdasarkan pembahasan dari departemen terkait.Analyzes risk management (prevention/mitigation/control) concerning matters related to the medical analysis based on the related departments’ discussion.

Dalam fungsi bisnis, Komite Medis melakukan analisa manajemen risiko melalui evaluasi pelayanan kepada tertanggung dan memberikan rekomendasi dalam pengambilan keputusan Manajemen yang berkaitan dengan klaim medis.

In the business function, the Medical Committee conducts risk management analysis through evaluation of services to the insured and provides recommendations in the Management’s decision making related to medical claims.

Menerbitkan publikasi kesehatan yang ditujukan untuk internal maupun eksternal Perseroan terkait pandemi Covid-19.

Publish health publications intended for internal and external parties related to the Covid-19 pandemic.

Komite Medis turut memberi edukasi mengenai vaksin dan isolasi mandiri di tengah tingginya pandemi Covid-19 di Indonesia. Edukasi vaksin diberikan dalam bentuk flyer pada bulan Juni 2021. Sedangkan, pedoman isolasi mandiri Covid-19 diterbitkan pada bulan Juli 2021. Program ini bekerja sama dan mendapat mendukung penuh dari Tim Pencegahan dan Pengendalian Covid-19 Perseroan.The Medical Committee also provides education about vaccines and self-isolation in the midst of the high Covid-19 cases in Indonesia. Vaccine education was provided by distributing flyers in June 2021. Meanwhile, the Covid-19 self-isolation guidelines were published in July 2021. This program cooperates with and has full support from the Covid-19 Prevention and Control Team.

Berkoordinasi dengan seluruh pihak-pihak terkait baik secara internal ataupun eksternal, yaitu pihak lain seperti vendor (jika dibutuhkan dalam rangka mendukung pelaksanaan program/kegiatan Komite Medis).Coordinate with all relevant parties both internally and externally, such as vendors (if needed, to support the implementation of the Medical Committee programs/activities).

Berkoordinasi dengan Badan Pengawas Obat dan Makanan (BPOM) untuk memastikan izin penggunaan obat-obatan dan/atau vaksin dengan kategori Emergency Use Authorization (EUA) untuk tatalaksana Covid-19 di Indonesia.

Coordinates with the National Agency of Drug and Food Control (BPOM) to ensure permission to use drugs and/or vaccines that included in the Emergency Use Authorization (EUA) category for the management of Covid-19 in Indonesia.

Duties and ResponsibilitiesThe Medical Committee’s duties and responsibilities with the work program realization in 2021 are described as follows.



RapatRapat internal Komite Medis wajib diselenggarakan sekurang-kurangnya 4 kali dalam setahun. Sepanjang tahun 2021, Komite Medis telah menyelenggarakan rapat sebanyak 11 kali, dengan tingkat kehadiran sebagai berikut.

NamaName

JabatanPosition




(%)

dr. Doddy Eka Pratama* Ketua/AnggotaChairman/Member

11 11 100,00

dr. Jessica** 10 11 90,90

dr. Ribka Anggraini Aprilia***


dr. Robertus Ariadi Ridwan*** 3 4 90,90

dr. Rudy Tjahjadi 11 11 100,00

dr. Lamsihar F B Manik*** 4 4 100,00

dr. Bella Ammara Karlinda*** 4 4 100,00

dr. Stanley Adi Saputra 11 11 100,00

dr. Kristina Nova Johana Murniati Nauli*** 11 11 100,00

dr. Fadhilah Ratih Ayu Kartikasari 10 11 90,90

dr. Richard Firmansyah*** 4 4 100,00

dr. Brent 2 4 50,00

* Menjabat sebagai Ketua Komite Medis sampai dengan tanggal 1 Agustus 2021, kemudian berdasarkan Surat Keputusan Direksi No. SK-169/DIR-CS/VIII/2021 tanggal 2 Agustus 2021 menjabat sebagai Anggota Komite Medis.

** Diangkat menjadi Ketua Komite Medis berdasarkan Surat Keputusan Direksi No. SK-169/DIR-CS/VIII/2021 tanggal 2 Agustus 2021.*** Menjabat sebagai Anggota Komite Medis sampai dengan tanggal 1 Agustus 2021.* Served as Chairman of the Medical Committee until August 1st, 2021, then by the Decree of the Board of Directors No. SK-169/DIR-CS/VIII/2021 dated August 2nd, 2021 serves as a

Member of the Medical Committee.** Appointed as Chairman of the Medical Committee by the Decree of the Board of Directors No. SK-169/DIR-CS/VIII/2021 dated August 2nd, 2021.*** Served as Member of the Medical Committee until August 1st, 2021.

Pengembangan KompetensiPengembangan kompetensi dilakukan untuk mendukung produktivitas Komite Medis dalam menjalankan tugas dan tanggung jawabnya. Pelaksanaan kegiatan pengembangan kompetensi tersebut dikelola dan didokumentasikan oleh Departemen Talent Management. Informasi mengenai kegiatan pengembangan kompetensi yang diikuti anggota Komite Medis di tahun 2021 diungkapkan pada tabel berikut.

MeetingThe Medical Committee internal meetings must be held at least 4 times a year. The Medical Committee held 11 meetings throughout 2021, with level of attendance as follows.

Competence DevelopmentCompetency development program is conducted to improve the Medical Committee Committee productivity in carrying out its duties and responsibilities. The implementation of these competency development activities is managed, coordinated and documented by the Talent Management Department. Information on competency development activities attended by Medical Committee members in 2021 is presented at the table below.


197

NamaName

JabatanPosition




dr. Doddy Eka Pratama * Ketua/AnggotaChairman/Member



LippoInsurance

Medicare Workshop Day 2 – Service Features


LippoInsurance


LippoInsurance

Get to Know Healthy Relationships in Workplace


LippoInsurance

dr. Jessica** KetuaChairman



LippoInsurance


LippoInsurance

Growing Tree Insurance (GTI). Webinar, 26 Februari 2021Webinar, February 26th, 2021

LippoInsurance

A to Z About PCOS (Polycystic Ovary Syndrome)


LippoInsurance

Women’s Talk “Managing Stigma on The Job”


LippoInsurance



LippoInsurance

dr. Ribka Anggraini Aprilia***

AnggotaMember



LippoInsurance


LippoInsurance



LippoInsurance

Women’s Talk “Managing Stigma on The Job”


LippoInsurance



LippoInsurance



LippoInsurance

dr. Robertus Ariadi Ridwan***

AnggotaMember



LippoInsurance

Medicare Workshop Day 2 – Service Features


LippoInsurance



LippoInsurance

Evaluate and Improve Your Team Performance


Dunamis

dr. Rudy Tjahjadi AnggotaMember



LippoInsurance



LippoInsurance

dr. Lamsihar F B Manik***

AnggotaMember



LippoInsurance

Refresh Medicare Policy Webinar, 7 Agustus 2021Webinar, August 7th, 2021

LippoInsurance

dr. Bella Ammara Karlinda***

AnggotaMember



LippoInsurance



NamaName

JabatanPosition




dr. Stanley Ady Saputra AnggotaMember



LippoInsurance

dr. Kristina Nova Johana Murniati Nauli***

AnggotaMember

Inner Healing Series Part 1 - Self Help as Your First Aid


LippoInsurance



LippoInsurance



LippoInsurance

Women's Talk "Managing Stigma on The Job"


LippoInsurance



LippoInsurance

Refresh Medicare Policy Webinar, 7 Agustus 2021Webinar, August 7th, 2021

LippoInsurance

Data Storytelling: Make Your Charts Speak for You


LippoInsurance

dr. Fadhilah Ratih Ayu Kartikasari

AnggotaMember



LippoInsurance



LippoInsurance



LippoInsurance

dr. Richard Firmansyah***

AnggotaMember


LippoInsurance



LippoInsurance

Invest Your Attention and Energy on Your Highest Priorities


Dunamis

Data Storytelling: Make Your Charts Speak for You


LippoInsurance

dr. Brent AnggotaMember

Refreshment Anti Pencucian Uang dan Pencegahan Pendanaan Terorisme (APU PPT)

Refreshment of Anti-Money Laundering and Combating the Financing of Terrorism (AML-CFT) Program


LippoInsurance

* Menjabat sebagai Ketua Komite Medis sampai dengan tanggal 1 Agustus 2021 kemudian berdasarkan Surat Keputusan Direksi No.SK-169/DIR-CS/VIII/2021 tanggal 2 Agustus 2021 menjabat sebagai Anggota Komite Medis.

** Diangkat menjadi Ketua Komite Medis berdasarkan Surat Keputusan Direksi No.SK-169/DIR-CS/VIII/2021 tanggal 2 Agustus 2021.*** Menjabat sebagai Anggota Komite Medis sampai dengan tanggal 1 Agustus 2021. * Served as Chairman of the Medical Committee until August 1st, 2021, then by the Decree of the Board of Directors No. SK-169/DIR-CS/VIII/2021 dated August 2nd, 2021 serves as a

Member of the Medical Committee.** Appointed as Chairman of the Medical Committee by the Decree of the Board of Directors No. SK-169/DIR-CS/VIII/2021 dated August 2nd, 2021.*** Served as Member of the Medical Committee until August 1st, 2021.

Komite APU PPT

Komite APU PPT merupakan organ perusahaan yang bertugas dan bertanggung jawab untuk membantu Direksi dalam menjalankan Program Anti Pencucian Uang (APU) dan Program Pencegahan Terorisme (PPT) sebagai upaya untuk memitigasi beberapa risiko, seperti risiko hukum, risiko reputasi, risiko operasional, dan risiko kepatuhan.

AML-CFT Committee

The AML-CFT Committee is a Company’s organ that has duties and responsibilities for assisting the Board of Directors in carrying out the Anti-Money Laundering (AML) Program and the Combating the Financing of Terrorism (CFT) Program to mitigate several risks, such as legal risk, reputation risk, operational risk, and compliance risk.


199

Pedoman KerjaPelaksanaan tugas dan tanggung jawab Komite APU PPT berpedoman pada Piagam Komite APU PPT yang telah disahkan dan diperbaharui pada tanggal 21 Maret 2020. Piagam tersebut disusun berdasarkan prinsip-prinsip GCG yang berlaku secara umum serta peraturan perundang-undangan yang berlaku dalam industri asuransi dan pasar modal.

KomposisiKomposisi Komite APU PPT Perseroan per 31 Desember 2021 diungkapkan pada tabel berikut.

NamaName

JabatanPosition



Ivo Santri Lubis KetuaChairman

HukumLegal Studies Diangkat berdasarkan Surat Keputusan Direksi

No. SK-163/DIR-CS/VIII/2021 tanggal 2 Agustus 2021. Periode jabatan mengikuti masa kerja Direksi yang ditetapkan dalam Anggaran Dasar.


Pondi Pratama AnggotaMember

Manajemen RisikoRisk Management

Christine Pretty Ballerena

AnggotaMember

Manajemen MutuQuality Management


HukumLegal Studies

IndependensiDalam melaksanakan tugas dan tanggung jawab, Komite APU PPT mengedepankan prinsip independensi dan kehati-hatian. Perseroan menjamin bahwa anggota Komite APU PPT yang saat ini menjabat bebas dari segala intervensi, baik dari Dewan Komisaris, Direksi, ataupun Pemegang Saham. Selain itu, Komite APU PPT juga bebas dari segala benturan kepentingan dan pengaruh atau tekanan dari pihak mana pun yang tidak sesuai dengan peraturan perundang-undangan di bidang perasuransian dan pasar modal; nilai-nilai etika, prinsip, dan praktik penyelenggaraan usaha perasuransian yang sehat; serta kebijakan Perseroan yang mungkin terjadi selama pelaksanaan tugas dan tanggung jawab komite.

Tugas dan Tanggung JawabTugas dan tanggung jawab Komite APU PPT beserta realisasi program kerjanya di tahun 2021 dijelaskan sebagai berikut.



Melanjutkan proses pembaruan data nasabah yang sudah berjalan secara bertahap untuk diselaraskan dengan upaya peningkatan pelayanan kepada nasabah.

Continues the process of updating customer data that has been carried out gradually to be aligned with efforts to increase service to the customers.

Proses pembaruan data berjalan dengan baik dan tetap mengikuti proses yang dilakukan di tahun sebelumnya, antara lain mencakup proses pelaporan triwulan kepada Pusat Analisis dan Transaksi Keuangan (PPATK). Pembaruan data nasabah ini akan terus ditingkatkan di tahun 2022 melalui sebuah mekanisme broadcast kepada nasabah. Nasabah dapat meng-klik link yang sudah dikirimkan untuk kemudian melakukan update atau pembaruan data.

The data updating process went well and follow the process carried out in the previous year, including the quarterly reporting process to the Financial Transaction Reports and Analysis Centre (PPATK). This customer data update will continue to be improved in 2022 through a broadcast mechanism to the customers. The customer can click the link sent by the Company then update their data.

Work GuidelinesThe implementation of duties and responsibilities of the AML-CFT Committee refers to the AML and CFT Committee Charter, which was updated and ratified on March 21st, 2020. The charter was prepared in accordance with generally accepted GCG principles and applicable laws and regulations in the insurance industry and capital market.

CompositionThe composition of the AML-CFT Committee as of December 31st, 2021 is disclosed in the following table.

IndependenceIn carrying out its duties and responsibilities, the AML-CFT Committee promotes the independence and prudence principles. The Company guarantees that the current members of the AMLCFT Committee are free from any intervention, either from the Board of Commissioners, Board of Directors, or the Shareholders. In addition, the AML-CFT Committee is also free from all conflicts of interest and influence or pressure from any party that is not in accordance with the prevailing laws and regulations in the insurance field and capital market; ethical values, principles and practices of sound insurance business operation; as well as the Company’s policies that may established during the implementation of the Committee’s duties and responsibilities.

Duties and ResponsibilitiesThe AML-CFT Committee’s duties and responsibilities with the work program realization in 2021 are described as follows.





Melakukan penyesuaian (penyederhanaan) Form Identitas Nasabah (FIN) sebagai alat penunjang penerapan anti pencucian uang dan pencegahan pendanaan terorisme (APU PPT) untuk Divisi Marketing, khususnya pengaturan FIN pada SOP Marketing dan SOP Broker, sehingga pemenuhan FIN dapat berjalan dengan baik.

Adjusting (simplifying) the Customer Identity Form (FIN) as a tool to support the implementation of Anti-Money Laundering and Combating the Financing of Terrorism (AML-CFT) program for the Marketing Division, particularly the FIN arrangement in the Marketing SOP and Broker SOP, so that FIN fulfillment can perform well.

Penyesuaian terhadap FIN sudah dilakukan dan akan terus ditinjau atau diperbaharui secara berkala, dan untuk penyesuaian SOP Marketing dan SOP Broker terkait penggunaan FIN sudah diatur dan SOP sudah disahkan, dengan detail penerbitan:1. SOP Marketing Kantor Cabang/Pemasaran terbit per 30 April 2021;2. SOP Marketing Broker Asuransi (General) terbit per 30 April 2021; dan3. SOP Sumber Bisnis Broker (General) terbit per 30 April 2021.

Adjustments to the FIN have been made and will continue to be reviewed or updated regularly, and adjustments to the Marketing SOP and Broker SOP related to the use of FIN have been regulated and the SOP has been approved, with details of issuance as follows:1. Branch/Marketing Office Marketing SOPs was published as of April 30th, 2021;2. (General) Insurance Broker Marketing SOP was published as of April 30th, 2021; and3. SOP for (General) Broker Business Resources was published as of April 30th, 2021.

Komite APU PPT Perseroan bekerja sama dengan Departement Talent Management akan melaksanakan program edukasi dan sosialisasi tentang program penerapan anti pencucian uang dan pencegahan pendanaan terorisme (APU PPT) untuk para karyawan/karyawati Perseroan di bidang marketing/commercial, termasuk kepada agen dan broker, program edukasi dan sosialisasi akan diberikan secara berkala oleh pejabat-pejabat yang bertanggung jawab/berkoordinasi langsung dengan agen dan broker.

The AML-CFT Committee in collaboration with the Talent Management Department will carry out education and dissemination programs regarding the implementation of the Anti-Money Laundering and Combating the Financing of Terrorism (AML-CFT) program for Company’s employees in the marketing/commercial sector, including agents and brokers, educational and dissemination programs will be provided periodically by responsible officials/have direct coordination with agents and brokers.

Program edukasi dan sosialisasi tentang penerapan anti pencucian uang dan pencegahan pendanaan terorisme (APU PPT) untuk karyawan sudah dilakukan pada hari Jumat, 24 Desember 2021, dan dihadiri oleh lebih dari 100 orang Peserta. Program ini merupakan program edukasi dan sosialisasi berkala yang setiap tahunnya diadakan untuk meningkatkan kesadaran Karyawan akan pentingnya penerapan APU PPT.

The education and dissemination program on the implementation of the Anti-Money Laundering and Combating the Financing of Terrorism (AML-CFT) program for employees was conducted on Friday, December 24th, 2021, and was attended by more than 100 participants. This program is a periodical education and dissemination program which is held annually to improve employee awareness of the importance of implementing AML-CFT.

Komite APU PPT Perseroan berkoordinasi dengan Divisi IT & Marketing Communication untuk melakukan edukasi kepada nasabah dengan menggunakan sistem elektronik, misalnya website melalui program story telling, sehingga dapat meningkatkan kesadaran calon nasabah dalam hal pembaruan data nasabah, mengingat penerapan APU PPT yang baik juga merupakan salah satu cara meningkatkan pelayanan kepada nasabah.

The AML-CFT Committee coordinates with the IT & Marketing Communication Division to provide education to customers using electronic systems, such as a website through a story telling program, to improve the awareness of potential customers in updating customer data, considering that a good AML-CFT implementation is also one way to improve service to the customers.

Program edukasi kepada Nasabah di tahun 2021 sudah dilakukan melalui salah satu media sosial Perseroan, di mana Nasabah diberikan informasi tentang manfaat pembaruan data serta tata cara melakukan pembaruan data tersebut. Program edukasi ini telah dilaksanakan pada tanggal 29 Desember 2021.

An education program for customers in 2021 has been carried out through one of the Company’s social media, where customers are provided with information about the benefits of updating data and the procedures for update these data. This educational program has been implemented on December 29th, 2021.

Melakukan revisi/memastikan perjanjian tertulis dengan Pialang Asuransi (Broker) wajib memuat ketentuan bahwa Pialang mempunyai tanggung jawab yang sama mengenai kewajiban penerapan pelaksanaan APU PPT.

Revises/ensuring that the written agreement with the Insurance Broker must contain a provision that states the Broker has the same responsibility regarding the obligation to implement the AML-CFT program.

Selama periode tahun 2021, Perseroan telah melakukan revisi/penyesuaian perjanjian tertulis antara Pialang Asuransi (Broker) dengan Perseroan yang memuat ketentuan bahwa Pialang mempunyai tanggung jawab yang sama mengenai kewajiban penerapan pelaksanaan APU PPT. Proses ini masih akan terus dilanjutkan di tahun berikutnya.

During 2021, the Company has revised/adjusted the written agreement between the Insurance Broker and the Company which contains the provision that states the Broker has the same responsibility regarding the obligation to implement AML-CFT program. This process will continue in the following year.


201



Melakukan beberapa penyesuaian pada sistem informasi manajemen, sehingga data laporan perpanjangan (renewal) dapat dilengkapi dokumen yang wajib dipenuhi sebagaimana ketentuan dalam FIN dan jika kelengkapan disampaikan menyusul, maka wajib dilengkapi dengan surat keterangan waktu dokumen akan disampaikan (kewajiban bagian Marketing).

Make some adjustments to the management information system, so the renewal report data can be accompanied by documents that must be fulfilled as stipulated in the FIN and if the data is submitted afterwards, it must be accompanied by a statement letter about the submission time of the related documents (this is the obligation of the Marketing department).

Telah dilakukan dan akan terus dilanjutkan ke tahun berikutnya untuk update serta peningkatan proses, mengingat penyesuaian ini dilakukan secara bertahap dan membutuhkan waktu yang cukup lama, baik dari sisi koordinasi internal dan development system.

This updates and process improvement have been conducted and this practice will continue in the following year, considering that this adjustment must be carried out in several stages and takes a long time, in terms of internal coordination and system development.

RapatRapat internal Komite APU PPT wajib diselenggarakan sekurang-kurangnya 1 kali dalam setahun. Sepanjang tahun 2021, Komite APU PPT telah menyelenggarakan rapat sebanyak 3 kali, dengan tingkat kehadiran sebagai berikut.

NamaName

JabatanPosition




(%)

Satini Kartika Sari* Ketua/AnggotaChairman/Member 3 3 100,00

Ivo Santri Lubis** KetuaChairman 3 3 100,00

Pondi Pratama AnggotaMember 3 3 100,00



* Menjabat sebagai Ketua Komite APU PPT sampai dengan tanggal 1 Agustus 2021 dan selanjutnya berdasarkan Surat Keputusan Direksi No. SK-163/DIR-CS/VIII/2021 tanggal 2 Agustus 2021 menjabat sebagai Anggota Komite APU PPT.

** Menjabat sebagai Ketua Komite APU PPT berdasarkan Surat Keputusan Direksi No. SK-163/DIR-CS/VIII/2021 tanggal 2 Agustus 2021.* Served as the Chairman of the AML-CFT Committee until August 1st, 2021 and, afterwards, after based on the Board of Directors Decree Letter No. SK-163/DIR-CS/VIII/2021 dated

August 2nd, 2021 serves as a member of the AML-CFT Committee.** Served as Chairman of the AML-CFT Committee based on the Decree of the Board of Directors No. SK-163/DIR-CS/VIII/2021 dated August 2nd, 2021.

Pengembangan KompetensiPengembangan kompetensi dilakukan untuk mendukung produktivitas Komite APU PPT dalam menjalankan tugas dan tanggung jawab. Pelaksanaan kegiatan pengembangan kompetensi tersebut dikelola dan didokumentasikan oleh Departemen Talent Management. Informasi mengenai kegiatan pengembangan kompetensi yang diikuti oleh Satini Kartika Sari selaku Anggota Komite APU PPT diungkapkan pada uraian pengembangan kompetensi Sekretaris Perusahaan. Sementara itu, pengembangan kompetensi yang diikuti oleh Ketua dan Anggota Komite APU PPT lainnya, diungkapkan dalam tabel berikut.

MeetingThe AML-CFT Committee internal meetings must be held at least 1 times a year. The AML-CFT Committee held 3 meetings throughout 2021, with level of attendance as follows.

Competence DevelopmentCompetency development program is conducted to improve the AML-CFT Committee productivity in carrying out its duties and responsibilities. The implementation of these competency development activities is managed, coordinated and documented by the Talent Management Department. Information on competency development activities attended by Satini Kartika Sari as Member of the AML-CFT Committee has been disclosed in the Corporate Secretary competency development section. Meanwhile, information on the competency development programs attended by other Chairman and Members of the AML-CFT Committee is presented in the following table.



NamaName

JabatanPosition




Ivo Santri Lubis*

KetuaChairman

Webinar Penguatan peran BOD & BOC Penyedia Jasa Keuangan Non-Bank dalam Menunjang Efektivitas Penerapan Program APU PPT

Webinar: Strengthening the role of BOD & BOC of Non-Bank Financial Service Providers in Supporting the Effectiveness of the Implementation of the AML-CFT Program


Otoritas Jasa Keuangan (OJK)

Financial Services Authority (FSA)


LippoInsurance


LippoInsurance

ISO 27001:2013 Internal Auditor Training Webinar, 12 April 2021 Webinar, April 12th, 2021

LippoInsurance

Penerapan Program Anti Pencucian Uang dan Pencegahan Pendanaan Terorisme (APU PPT) di Sektor Jasa Keuangan

Implementation of the Anti-Money Laundering and Combating the Financing of Terrorism (AML-CFT) Program in the Financial Services Sector

Webinar, 12-13 Oktober 2021Webinar, October 12th-13th, 2021

Lembaga Pusat Studi Informasi (LPSI)

Information Study Centre (LPSI)

Kontribusi Webinar Perlindungan DataContribution of Webinar: Data Protection


Asosiasi Ahli Pialang Asuransi dan Reasuransi Indonesia (APARI)

The Association of Indonesian Insurance and Reinsurance Broker Expert (APARI)

Pondi Pratama

AnggotaMember


LippoInsurance

Medicare Workshop Day 1 - Medicare Policy Wordings Webinar, 8 Februari 2021Webinar, February 8th, 2021

LippoInsurance

ISO 27001:2013 & ISO 9001:2015 Refreshment Training Webinar, 17 Juni 2021Webinar, June 17th, 2021

LippoInsurance

Focus Group Discussion “Exposure Draft Disclosure Requirements in IFRS Standards”


Ikatan Akuntan Indonesia (IAI)

Institute of Indonesia Chartered Accountants









LippoInsurance


AnggotaMember


LippoInsurance

Growing Tree Insurance (GTI) Webinar, 26 Februari 2021Webinar, February 26th, 2021

LippoInsurance

Adaptasi Penerapan iGRC di Era DigitalAdaptation of iGRC Implementation in the Digital Era



ISO 27001:2013 Internal Auditor Training Webinar, 12 April 2021Webinar, April 12th, 2021

LippoInsurance

ISO 27001:2013 & ISO 9001:2015 Refreshment Training Webinar, 17 Juni 2021Webinar, June 17th, 2021

LippoInsurance


203

NamaName

JabatanPosition









Digital Signature dalam Proses BisnisDigital Signature in Business Process


Asosiasi Asuransi Umum Indonsia (AAUI)

Indonesian General Insurance Association (AAUI)




LippoInsurance

* Menjabat sebagai Ketua Komite APU PPT berdasarkan Surat Keputusan Direksi No. SK-163/DIR-CS/VIII/2021 tanggal 2 Agustus 2021.* Served as Chairman of the AML-CFT Committee based on the Decree of the Board of Directors No. SK-163/DIR-CS/VIII/2021 dated August 2nd, 2021.

Komite Anti Fraud

Komite Anti Fraud merupakan organ Perseroan yang bertugas dan bertanggung jawab untuk menjalankan fungsi verifikasi dan investigasi terhadap laporan indikasi atau kejadian fraud di lingkungan Perseroan.

Pedoman KerjaPelaksanaan tugas dan tanggung jawab Komite Anti Fraud berpedoman pada Piagam Komite Anti Fraud yang telah disahkan dan diperbaharui pada tanggal 21 Maret 2020. Piagam tersebut disusun berdasarkan prinsip-prinsip GCG yang berlaku secara umum serta peraturan perundang-undangan yang berlaku dalam industri asuransi dan pasar modal. KomposisiKomposisi Komite Anti Fraud Perseroan per 31 Desember 2021 diungkapkan pada tabel berikut.

NamaName

JabatanPosition



Samuel Hidayat KetuaChairman

Teknik Asuransi, Audit Internal, dan Administrasi Bisnis

Insurance Technique, Internal Audit, and Business Administration




Manajemen Personalia dan Manajemen Sumber Daya

Personnel Management and Human Resource Management


AnggotaMember

Kedokteran, KlaimMedicine, Claim

IndependensiDalam melaksanakan tugas dan tanggung jawab, Komite Anti Fraud mengedepankan prinsip independensi dan kehati-hatian. Perseroan menjamin bahwa anggota Komite Anti Fraud yang

Anti-Fraud Committee

The Anti-Fraud Committee is a Company’s organ that has duties and responsibilities for carrying out the verification and investigation function on fraud indications or incidents reports within the Company’s environment.

Work GuidelinesThe implementation of the duties and responsibilities of the Anti-Fraud Committee refers to the Anti-Fraud Committee Charter, which was updated and ratified on March 21st, 2020. The charter was prepared in accordance with GCG principles that are generally applicable and applicable laws and regulations in the insurance industry and capital market.

CompositionThe composition of the Anti-Fraud Committee as of December 31st, 2021 is disclosed in the following table.

IndependenceIn carrying out its duties and responsibilities, the Anti-Fraud Committee promotes the independence and prudence principles. The Company guarantees that the current members of the Anti-



saat ini menjabat bebas dari segala intervensi, baik dari Dewan Komisaris, Direksi, ataupun Pemegang Saham. Selain itu, Komite Anti Fraud juga bebas dari segala benturan kepentingan dan pengaruh atau tekanan dari pihak mana pun yang tidak sesuai dengan peraturan perundang-undangan di bidang perasuransian dan pasar modal; nilai-nilai etika, prinsip, dan praktik penyelenggaraan usaha perasuransian yang sehat; serta kebijakan Perseroan yang mungkin terjadi selama pelaksanaan tugas dan tanggung jawab komite.

Tugas dan Tanggung JawabTugas dan tanggung jawab Komite Anti Fraud beserta realisasi program kerjanya di tahun 2021 dijelaskan sebagai berikut.



Menyusun, membuat, dan menyampaikan laporan strategi anti fraud Perseroan yang diwajibkan oleh Otoritas Jasa Keuangan.

Prepares, makes, and submits reports on anti-fraud strategies that are required by the Financial Services Authority.

Komite Anti Fraud membantu Direksi Perseroan dalam merumuskan, membuat, serta menyampaikan laporan strategi anti fraud yang disampaikan secara tahunan ke Otoritas Jasa Keuangan (OJK), serta membahas kondisi dan kebijakan terkait manajemen fraud; review Piagam Anti Fraud, Kode Etik, dan Peraturan Perusahaan; serta kampanye kebijakan anti fraud.

The Anti-Fraud Committee assists the Board of Directors in formulating, preparing, and submitting an anti-fraud strategy report which is submitted annually to the Financial Services Authority (FSA), as well as discussing conditions and policies related to fraud management; review the Anti-Fraud Charter, Code of Ethics, and Company Regulations; as well as anti-fraud policy campaigns.

RapatRapat internal Komite Anti Fraud wajib diselenggarakan sekurang-kurangnya 1 kali dalam setahun atau lebih apabila diperlukan. Sepanjang tahun 2021, Komite Anti Fraud telah menyelenggarakan rapat sebanyak 1 kali, dengan tingkat kehadiran sebagai berikut.

NamaName

JabatanPosition




(%)

Samuel Hidayat KetuaChairman 1 1 100,00

Susanti Halim AnggotaMember 1 1 100,00

dr. Doddy Eka Pratama*


* Diangkat sebagai Anggota Komite Anti Fraud berdasarkan Surat Keputusan Direksi No. SK- 162/DIR-CS/VIII/2021 tanggal 2 Agustus 2021.* Appointed as a member of the Anti-Fraud Committee by the Decree of the Board of Directors No. SK-162/DIR-CS/VIII/2021 dated August 2nd, 2021.

Pengembangan KompetensiPengembangan kompetensi dilakukan untuk mendukung produktivitas Komite Anti Fraud dalam menjalankan tugas dan tanggung jawab. Pelaksanaan kegiatan pengembangan kompetensi tersebut dikelola dan didokumentasikan oleh Departemen Talent Management. Informasi mengenai kegiatan pengembangan kompetensi yang diikuti oleh Samuel Hidayat selaku Ketua Komite Anti Fraud diungkapkan pada uraian Unit Audit Internal. Begitu juga dengan Susanti Halim dan dr. Doddy Eka Pratama sebagai Anggota Komite Anti Fraud yang telah diungkapkan pada uraian Komite Remunerasi dan Nominasi serta Komite Medis.

Fraud Committee are free from any intervention, either from the Board of Commissioners, Board of Directors, or the Shareholders. In addition, the Anti-Fraud Committee is also free from all conflicts of interest and influence or pressure from any party that is not in accordance with the prevailing laws and regulations in the insurance field and capital market; ethical values, principles, and practices of sound insurance business operation; as well as the Company’s policies that may established during the implementation of the Committee’s duties and responsibilities.

Duties and ResponsibilitiesThe Anti-Fraud Committee’s duties and responsibilities with the work program realization in 2021 are described as follows.

MeetingThe Anti-Fraud Committee internal meetings must be held at least 1 a year or more, if needed. The Anti Fraud Committee held 1 meeting throughout 2021, with level of attendance as follows.

Competence DevelopmentCompetency development program is conducted to improve the Anti-Fraud Committee productivity in carrying out its duties and responsibilities. The implementation of these competency development activities is managed, coordinated and documented by the Talent Management Department. Information on the competency development activities participated in by Samuel Hidayat as the Chairman of Anti-Fraud Committee is described in the Internal Audit Unit section. So are information on Susanti Halim and dr. Doddy Eka Pratama as Anti-Fraud Committee member, is described in the Remuneration and Nomination Committee as well as Medical Committee section.


205

Komite Penanganan Pengaduan Konsumen

Komite Penanganan Pengaduan Konsumen merupakan organ Perseroan yang bertugas dan bertanggung jawab untuk membantu Direksi dalam meningkatkan dan menjaga kualitas pelayanan terhadap konsumen, salah satunya melalui fasilitas layanan dan pengaduan konsumen.

Pedoman KerjaPelaksanaan tugas dan tanggung jawab Komite Penanganan Pengaduan Konsumen berpedoman pada Piagam Komite Penanganan Pengaduan Konsumen yang telah disahkan dan diperbarui pada tanggal 10 Mei 2019. Piagam tersebut disusun berdasarkan prinsip-prinsip GCG yang berlaku secara umum serta peraturan perundang-undangan yang berlaku dalam industri asuransi dan pasar modal.

KomposisiKomposisi Komite Penanganan Pengaduan Konsumen Perseroan per 31 Desember 2021 diungkapkan pada tabel berikut.

NamaName

JabatanPosition




KetuaChairman

Underwriting, Manajemen, dan Teknik Asuransi

Underwriting, Management, and Insurance Technique


Appointed by the Decree of the Board of Directors No. SK-174/DIR-CS/X/2021 dated October 1st, 2021. The office term follows the Board of Directors office term as stipulated in the Articles of Association.


HukumLegal


Pelayanan KonsumenConsumer Services

IndependensiDalam melaksanakan tugas dan tanggung jawab, Komite Penanganan Pengaduan Konsumen mengedepankan prinsip independensi dan kehati-hatian. Perseroan menjamin bahwa anggota Komite Penanganan Pengaduan Konsumen yang saat ini menjabat bebas dari segala intervensi, baik dari Dewan Komisaris, Direksi, ataupun Pemegang Saham. Selain itu, Komite Penanganan Pengaduan Konsumen juga bebas dari segala benturan kepentingan dan pengaruh atau tekanan dari pihak mana pun yang tidak sesuai dengan peraturan perundang-undangan di bidang perasuransian dan pasar modal; nilai-nilai etika, prinsip, dan praktik penyelenggaraan usaha perasuransian yang sehat; serta kebijakan Perseroan yang mungkin terjadi selama pelaksanaan tugas dan tanggung jawab komite.

Tugas dan Tanggung JawabTugas dan tanggung jawab Komite Penanganan Pengaduan Konsumen beserta realisasi program kerjanya di tahun 2021 dijelaskan sebagai berikut.

Consumer Complaint Handling Committee

The Consumer Complaints Handling Committee is a Company’s organ that has duties and responsibilities for assisting the Board of Directors in improving and maintaining the quality of service to consumers, one of which is through consumer complaint and service facilities.

Work GuidelinesThe implementation of duties and responsibilities of the Consumer Complaints Handling Committee refers to the Consumer Complaints Handling Committee Charter, which was updated and ratified on May 10th, 2019. The charter was prepared in accordance with generally accepted GCG principles and applicable laws and regulations in the insurance industry and capital market.

CompositionThe composition of the Consumer Complaint Handling Committee as of December 31st, 2021 is disclosed in the following table.

IndependenceIn carrying out its duties and responsibilities, the Consumer Complaint Handling Committee promotes the independence and prudence principles. The Company guarantees that the current members of the Consumer Complaint Handling Committee are free from any intervention, either from the Board of Commissioners, Board of Directors, or the Shareholders. In addition, the Consumer Complaint Handling Committee is also free from all conflicts of interest and influence or pressure from any party that is not in accordance with the prevailing laws and regulations in the insurance field and capital market; ethical values, principles, and practices of sound insurance business operation; as well as the Company’s policies that may established during the implementation of the Committee’s duties and responsibilities.

Duties and ResponsibilitiesThe Consumer Complaint Handling Committee’s duties and responsibilities with the work program realization in 2021 are described as follows.





Menyusun pedoman, aturan pelaksanaan, serta aturan teknis pelayanan dan pengaduan konsumen yang berlaku di dalam Perseroan.

Prepares guidelines, implementation rules, as well as technical rules in consumer service and consumer complaints that apply in the Company.

Menyusun serta menerapkan Pedoman Layanan Pengaduan Konsumen yang menjadi acuan bagi Perseroan dalam menangani setiap pengaduan yang masuk dari konsumen.

Has developed and implemented the Consumer Complaints Service Guidelines, which has become a reference for the Company in handling any incoming complaints from consumers.

Melaporkan kepada Direksi mengenai proses layanan pengaduan, serta memberikan rekomendasi untuk perbaikan dan pengembangan proses layanan pengaduan.

Reports to the Board of Directors on the complaint service process, as well as provide recommendations for complaint service process improvement and development.

Menyampaikan laporan berkala kepada Direksi tentang laporan pengaduan yang masuk dan telah diselesaikan, disertai rekomendasi atas tindak lanjut perbaikan yang diperlukan terkait penyelesaian pengaduan kepada tertanggung. Sepanjang tahun 2021, laporan pengaduan konsumen yang diterima Perseroan mencapai 4 laporan dengan tingkat penyelesaian mencapai 100,00%.

Has submitted periodic reports to the Board of Directors regarding complaints received and complaints that has been resolved, along with recommendations for any necessary follow-up related to the settlement of complaints to the insured. Throughout 2021, the number of consumer complaint reports received by the Company was 4 reports with a settlement rate of 100.00%.

Menyusun dan menyampaikan laporan layanan pengaduan kepada Otoritas Jasa Keuangan melalui Direksi.

Prepares and submits a complaint service report to the Finansial Services Authority through the Board of Directors.

Menyampaikan Laporan Pengaduan Konsumen dan Tindak Lanjut Pelayanan dan Penyelesaian Konsumen serta Laporan Self Assesment Pelayanan dan Pengaduan Konsumen, dengan merujuk data triwulan yang telah disusun.

Conveyed Report on Consumer Complaints and Follow-up on Consumer Services and Settlement as well as Self-Assessment Reports on Consumer Services and Settlement, based on quarterly data.

RapatRapat internal Komite Penanganan Pengaduan Konsumen wajib diselenggarakan sekurang-kurangnya 1 kali dalam setahun atau lebih apabila diperlukan. Sepanjang tahun 2021, Komite Penanganan Pengaduan Konsumen telah menyelenggarakan rapat sebanyak 1 kali, dengan tingkat kehadiran sebagai berikut.

NamaName

JabatanPosition




(%)



Satini Kartika Sari AnggotaMember 1 1 100,00

Dedi Susilo AnggotaMember 1 1 100,00

Pengembangan KompetensiPengembangan kompetensi dilakukan untuk mendukung produktivitas Komite Penanganan Pengaduan Konsumen dalam menjalankan tugas dan tanggung jawab. Pelaksanaan kegiatan pengembangan kompetensi tersebut dikelola dan didokumentasikan oleh Departemen Talent Management. Informasi mengenai kegiatan pengembangan kompetensi yang diikuti oleh Gilbert Deddy Naibaho selaku Ketua Komite Penanganan Pengaduan Konsumen diungkapkan pada uraian Direksi. Begitu juga dengan Satini Kartika Sari, anggota Komite Penanganan Pengaduan Konsumen, yang telah diungkapkan pada uraian Sekretaris Perusahaan. Sementara itu, pengembangan kompetensi yang diikuti oleh Anggota Komite Penanganan Pengaduan Konsumen lainnya, diungkapkan dalam tabel berikut.

MeetingThe Consumer Complaints Handling Committee internal meetings must be held at least 1 a year or more if needed. The Consumer Complaint Handling Committee held 1 meeting throughout 2021, with level of attendance as follows.

Competence DevelopmentCompetency development program is conducted to improve the Consumer Complaint Handling Committee productivity in carrying out its duties and responsibilities. The implementation of these competency development activities is managed, coordinated and documented by the Talent Management Department. Information on the competency development activities participated in by Gilbert Deddy Naibaho as the Chairman of Consumer Complaint Handling Committee is described in the Board of Directors section. So are information on Satini Kartika Sari, Consumer Complaint Handling Committee member, is described in the Corporate Secretary. Information on the competency development activities participated in by other member of Consumer Complaint Handling Committee is disclosed in the following table.


207

NamaName

JabatanPosition





Medicare Workshop Day 1 - Medicare Policy Wording

Webinar, 8 Februari 2021Webinar, February 8th, 2021 LippoInsurance

Medicare Workshop Day 2 - Service Features

Webinar, 9 Februari 2021Webinar, February 9th, 2021 LippoInsurance


Webinar, 17 Juni 2021Webinar, June 17th, 2021 LippoInsurance

* Diangkat sebagai Anggota Komite Penanganan Pengaduan Konsumen berdasarkan Surat Keputusan Direksi No. SK-174/DIR-CS/X/2021 tanggal 1 Oktober 2021.* Appointed as a Member of the Consumer Complaints Handling Committee by the Decree of the Board of Directors No. SK-174/DIR-CS/X/2021 dated October 1st, 2021.

Komite Manajemen Risiko

Komite Manajemen Risiko merupakan organ Perseroan yang bertugas dan bertanggung jawab untuk membantu Direksi dalam mengevaluasi pelaksanaan, penyusunan strategi dan pedoman penerapan manajemen risiko, serta penyempurnaan pelaksanaan manajemen risiko berdasarkan hasil evaluasi pelaksanaan proses dan sistem manajemen risiko. Pembentukan Komite ini dilakukan untuk memastikan bahwa penerapan manajemen risiko telah memadai sesuai skala dan kompleksitas usaha asuransi yang dijalankan oleh Perseroan.

Pedoman KerjaPelaksanaan tugas dan tanggung jawab Komite Manajemen Risiko berpedoman pada Piagam Komite Manajemen Risiko yang telah disahkan pada tanggal 4 Agustus 2021. Piagam tersebut disusun berdasarkan prinsip-prinsip GCG yang berlaku secara umum serta peraturan perundang-undangan yang berlaku dalam industri asuransi dan pasar modal.

KomposisiKomposisi Komite Manajemen Risiko Perseroan per 31 Desember 2021 diungkapkan pada tabel berikut.

NamaName

JabatanPosition




KetuaChairman

Underwriting, Manajemen, dan Teknik AsuransiUnderwriting, Management, and Insurance Technique



Totok Sugiharto AnggotaMember

Akuntansi, Manajemen, Sistem Informasi, dan Certified Risk Management Professional (QRGP)Accounting, Management, and Information Systems, and Certified Risk Management Professional (QRGP)

Mathias Elsson AnggotaMember

Manajemen RisikoRisk Management

Viyanty Salim AnggotaMember

Akuntansi dan KeuanganAccounting and Finance


KlaimClaim

Risk Management Committee

The Risk Management Committee is a Company’s organ that has duties and responsibilities for assisting the Board of Directors in evaluating the implementation, preparation strategies and guidelines for risk management, as well as improvement of risk management based on the results of evaluation on the implementation of risk management process and system. This Committee was established to ensure that risk management implementation is already appropriate according to the scale and complexity of the insurance business run by the Company.

Work GuidelinesThe implementation of the duties and responsibilities of the Risk Management Committee refers to the Risk Management Committee Charter which was ratified on August 4th, 2021. The charter is prepared based on the generally accepted GCG principles as well as the prevailing laws and regulations in the insurance industry and capital market.

CompositionThe composition of the Risk Management Committee as of December 31st, 2021 is presented in following table.



IndependensiDalam melaksanakan tugas dan tanggung jawab, Komite Manajemen Risiko mengedepankan prinsip independensi dan kehati-hatian. Perseroan menjamin bahwa anggota Komite Manajemen Risiko yang saat ini menjabat bebas dari segala intervensi, baik dari Dewan Komisaris, Direksi, ataupun Pemegang Saham. Selain itu, Komite Manajemen Risiko juga bebas dari segala benturan kepentingan dan pengaruh atau tekanan dari pihak mana pun yang tidak sesuai dengan peraturan perundang-undangan di bidang perasuransian dan pasar modal; nilai-nilai etika, prinsip, dan praktik penyelenggaraan usaha perasuransian yang sehat; serta kebijakan Perseroan yang mungkin terjadi selama pelaksanaan tugas dan tanggung jawab komite.

Tugas dan Tanggung JawabTugas dan tanggung jawab Komite Manajemen Risiko beserta realisasi program kerjanya di tahun 2021 dijelaskan sebagai berikut.



Menyusun kebijakan, strategi, dan pedoman penerapan manajemen risiko.

Develops policies, strategies, and guidelines for the implementation of risk management.

Menyusun kebijakan manajemen risiko, termasuk strategi manajemen risiko, tingkat risiko yang diambil dan toleransi risiko, kerangka manajemen risiko, serta langkah-langkah mitigasi untuk mengantisipasi terjadinya kondisi tidak normal.

Has developed risk management policies, including risk management strategies, level of risk taken and risk tolerance, risk management framework, and mitigation measures to anticipate abnormal conditions.

Mengevaluasi dan menyesuaikan penerapan manajemen risiko dengan kebijakan yang ditetapkan oleh otoritas sesuai dengan skala dan kompleksitas usaha asuransi yang dijalankan.

Evaluates and adjusts the implementation of risk management with policies determined by the authorities in accordance with the scale and complexity of the insurance business.

Menyampaikan rekomendasi kepada Direksi berkaitan dengan pengembangan dan penyempurnaan sistem manajemen risiko, terutama yang berkaitan dengan risiko sosial dan lingkungan.

Has provided recommendations to the Board of Directors regarding the development and improvement of the risk management system, especially those related to social and environmental risks.

RapatRapat internal Komite Manajemen Risiko wajib diselenggarakan sekurang-kurangnya 1 kali dalam setahun. Sepanjang tahun 2021, Komite Manajemen Risiko telah menyelenggarakan rapat sebanyak 1 kali, dengan tingkat kehadiran sebagai berikut.

NamaName

JabatanPosition




(%)



Totok Sugiharto AnggotaMember 1 1 100,00

Mathias Elsson AnggotaMember 1 1 100,00

Viyanty Salim AnggotaMember 1 1 100,00

Oencani Damanik AnggotaMember 1 1 100,00

IndependenceIn carrying out its duties and responsibilities, the Risk Management Committee prioritizes the independence and prudence principles. The Company guarantees that current members of the Risk Management Committee are free from any intervention, either from the Board of Commissioners, the Board of Directors, or Shareholders. In addition, the Risk Management Committee is also free from any conflict of interest and influence or pressure from any party that is not in accordance with the laws and regulations concerning insurance and capital markets; ethical values, principles, and practices for the operation of a sound insurance business; and the Company policies that may occur during the implementation of the committee’s duties and responsibilities.

Duties and responsibilitiesThe duties and responsibilities of the Risk Management Committee along with the realization of its work program in 2021 are presented as follows.

MeetingThe Risk Management Committee internal meetings must be held at least 1 a year. The Risk Management Committee held 1 meeting throughout 2021, with level of attendance as follows.


209

Pengembangan KompetensiPengembangan kompetensi dilakukan untuk mendukung produktivitas Komite Manajemen Risiko dalam menjalankan tugas dan tanggung jawab. Pelaksanaan kegiatan pengembangan kompetensi tersebut dikelola dan didokumentasikan oleh Departemen Talent Management. Informasi mengenai kegiatan pengembangan kompetensi yang diikuti oleh Gilbert Deddy Naibaho dan Totok Sugiharto selaku Ketua dan Anggota Komite Manajemen Risiko diungkapkan pada uraian Direksi. Pengembangan kompetensi yang diikuti oleh Mathias Elsson selaku Anggota Komite Manajemen Risiko dapat dilihat pada uraian Komite Pemantau Risiko. Sementara itu, untuk anggota Komite Manajemen Risiko lainnya, diungkapkan dalam tabel berikut.

NamaName

JabatanPosition




Viyanty Salim AnggotaMember

Workshop Actuarial Report Webinar, 6 Maret 2021Webinar, March 6th, 2021



Focus Group Discussion “Exposure Draft Disclosure Requirements in IFRS Standards”


Ikatan Akuntan Indonesia (IAI)

Implikasi Undang-Undang Harmonisasi Peraturan Perpajakan

The Implications of the Harmonization of Tax Regulations Law




PPh Pasal 26 bagi Industri Jasa AsuransiIncome Tax Article 26 for the Insurance Service Industry






LippoInsurance

Claim Risk Management: Identifikasi & Mencegah Perusahaan Asuransi Akibat Kejahatan, Mafia Asuransi, dan Meminimalkan Klaim Tidak Benar

Claim Risk Management: Identify & Prevent Insurance Companies Due to Crime, Insurance Mafia, and Minimizing False Claims


Itikad Academy



LippoInsurance

Blockchain in Insurance Industry Webinar, 7 April 2021Webinar, April 7th, 2021

AAMAI



LippoInsurance

The 2nd Insurance Claims Management Conference APAC

Webinar, 22-23 Juni 2021Webinar, June 22nd-23rd, 2021

UNI Global

Automotive Claims Analytics Webinar, 27 Juli 2021Webinar, July 27th, 2021

Swiss Re

Competency DevelopmentCompetency development is carried out to support the Risk Management Committee productivity in carrying out its duties and responsibilities. The implementation of these competency development activities is managed and documented by the Talent Management Department. Information regarding competency development activities participated in by Gilbert Deddy Naibaho and Totok Sugiharto as Chair and Member of the Risk Management Committee is disclosed in the description of the Board of Directors. The competency development programs participated by Mathias Elsson as a Member of the Risk Management Committee can be found in the description of the Risk Oversight Committee. Whereas, competency development programs attended by other members of the Risk Management Committee are presented in the following table.



Komite Pengarah Teknologi Informasi

Komite Pengarah Teknologi Informasi merupakan organ Perseroan yang bertugas dan bertanggung jawab untuk membantu Direksi dalam menganalisis dan/atau mengevaluasi pelaksanaan pengelolaan di bidang teknologi informasi.

Pedoman KerjaPelaksanaan tugas dan tanggung jawab Komite Pengarah Teknologi Informasi berpedoman pada Piagam Komite Pengarah Teknologi Informasi yang telah disahkan pada tanggal 3 Januari 2022. Piagam tersebut disusun berdasarkan prinsip-prinsip GCG yang berlaku secara umum serta peraturan perundang-undangan yang berlaku dalam industri asuransi dan pasar modal.

KomposisiKomposisi Komite Pengarah Teknologi Informasi Perseroan per 31 Desember 2021 diungkapkan pada tabel berikut.

NamaName

JabatanPosition



Totok Sugiharto KetuaChairman

Akuntansi, Manajemen, dan Sistem InformasiAccounting, Management, and Information System Diangkat berdasarkan Surat Keputusan Direksi

No. SK-166/DIR-CS/VIII/2021 tanggal 2 Agustus 2021. Periode jabatan ini mengikuti masa kerja Direksi yang ditetapkan dalam Anggaran Dasar.


Pondi Pratama AnggotaMember

Risk Engineering


Teknologi InformasiInformation Technology


AnggotaMember

Bisnis DigitalDigital Business

IndependensiDalam melaksanakan tugas dan tanggung jawab, Komite Pengarah Teknologi Informasi mengedepankan prinsip independensi dan kehati-hatian. Perseroan menjamin bahwa anggota Komite Pengarah Teknologi Informasi yang saat ini menjabat bebas dari segala intervensi, baik dari Dewan Komisaris, Direksi, ataupun Pemegang Saham. Selain itu, Komite Pengarah Teknologi Informasi juga bebas dari segala benturan kepentingan dan pengaruh atau tekanan dari pihak mana pun yang tidak sesuai dengan peraturan perundang-undangan di bidang perasuransian dan pasar modal; nilai-nilai etika, prinsip, dan praktik penyelenggaraan usaha perasuransian yang sehat; serta kebijakan Perseroan yang mungkin terjadi selama pelaksanaan tugas dan tanggung jawab komite.

Tugas dan Tanggung JawabTugas dan tanggung jawab Komite Pengarah Teknologi Informasi beserta realisasi program kerjanya di tahun 2021 dijelaskan sebagai berikut.

Information Technology Steering Committee

The Information Technology Steering Committee is a Company’s organ which has the duties and responsibilities to assist the Board of Directors in analyzing and/or evaluating the implementation of management in the information technology field.

Work GuidelinesThe implementation of the duties and responsibilities of the Information Technology Steering Committee refers to the Information Technology Steering Committee Charter which was ratified on January 3rd, 2022. The charter is prepared based on generally accepted GCG principles as well as the prevailing laws and regulations in the insurance industry and capital market.

CompositionThe composition of the Information Technology Steering Committee as of December 31st, 2021 is presented in the following table.

IndependenceIn carrying out its duties and responsibilities, the Information Technology Steering Committee prioritizes the independence and prudence principles. The Company guarantees that current members of the Information Technology Steering Committee are free from any intervention, either from the Board of Commissioners, the Board of Directors, or Shareholders. In addition, the Information Technology Steering Committee is also free from any conflict of interest and influence or pressure from any party that is not in accordance with the laws and regulations concerning insurance and capital markets; ethical values, principles, and practices for the operation of a sound insurance business; and the Company policies that may occur during the implementation of the committee’s duties and responsibilities.

Duties and responsibilitiesThe duties and responsibilities of the Information Technology Steering Committee along with the realization of its work program in 2021 are presented as follows.


211



Menyusun rencana strategis teknologi informasi (TI) yang sesuai dengan rencana strategis Perseroan.

Develops information technology (IT) strategic plans in accordance with the Company’s strategic plans.

Menyusun rencana pengembangan Teknologi Informasi untuk tahun 2022, salah satunya terkait rencana untuk mempersiapkan infrastruktur terkait rancangan sistem baru dalam pelaporan IFRS 17 dan penambahan menu pada aplikasi eBenefit (Health dan General), peluncuran aplikasi baru keagenan dengan nama LAVA, melakukan migrasi core system dari desktop ke enterprise system, memperkuat investasi infrastruktur penyimpanan data melalui infrastruktur bebasiskan HCI, mendapatkan sertifikasi keamanan data ISO 27001, serta beberapa rencana strategis TI yang diuraikan dalam bentuk kebijakan, standar, dan prosedur penggunaan TI yang meliputi aspek:1. Manajemen;2. Jaringan komunikasi;3. Pengamanan informasi; dan4. Penyediaan layanan berbasis digital.

Prepares an Information Technology development plan for 2022, one of which is related to the plan to prepare infrastructure related to the design of a new system in IFRS 17 reporting and the addition of menu to the eBenefit (Health and General) application, launching a new agency application called LAVA, migrating core systems from desktop to enterprise systems, strengthening the investment in data storage infrastructure through HCI-based infrastructure, obtaining ISO 27001 data security certification, as well as several IT strategic plans which are outlined in the form of IT utilization policies, standards, and procedures which include the following aspects:1. Management;2. Communication network;3. Information security; and4. Provision of digital-based services.

Perumusan kebijakan dan prosedur Teknologi Informasi.

The preparation of Information Technology policies and procedures.

Menyusun Piagam Komite Pengarah Teknologi Informasi berdasarkan Peraturan Otoritas Jasa Keuangan No. 4/POJK.05/2021 tentang Penerapan Manajemen Risiko dalam Penggunaan Teknologi Informasi bagi Lembaga Jasa Keuangan Non-Bank dan Surat Edaran Otoritas Jasa Keuangan No. 22/SEOJK.05/2021 tentang Penerapan Manajemen Risiko dalam Penggunaan Teknologi Informasi oleh Lembaga Jasa Keuangan Non-Bank.

Prepares the Information Technology Steering Committee Charter based on the Financial Services Authority Regulation No. 4/POJK.05/2021 concerning the Application of Risk Management in the Utilization of Information Technology for Non-Bank Financial Services Institutions and Circular Letter of the Financial Services Authority No. 22/SEOJK.05/2021 concerning the Application of Risk Management in the Utilization of Information Technology by Non-Bank Financial Services Institutions.

Melakukan pemantauan kesesuaian teknologi informasi dengan kebutuhan sistem informasi manajemen yang mendukung pengelolaan kegiatan usaha Perseroan.

Monitors the suitability of information technology with the management information system needs that supports the management of the Company’s business activities.

Memantau kebutuhan sistem informasi manajemen yang mendukung pengelolaan kegiatan usaha Perseroan untuk kemudian disusun ke dalam roadmap pengembangan TI yang disesuaikan dengan rencana jangka panjang Perseroan.

Has monitored the management information system need that supports the management of the Company’s business activities to then be compiled into an IT development roadmap that is adjusted to the Company’s Long-Term Plan.

Melakukan penyelesaian berbagai masalah terkait teknologi informasi.

Solves problems related to information technology.

Pada tahun 2021, tidak terdapat masalah terkait TI yang signifikan.

There was no significant IT related issues in 2021.

RapatRapat internal Komite Pengarah Teknologi Informasi wajib diselenggarakan sekurang-kurangnya 1 kali dalam setahun. Sepanjang tahun 2021, Komite Pengarah Teknologi Informasi telah menyelenggarakan rapat sebanyak 1 kali, dengan tingkat kehadiran sebagai berikut.

NamaName

JabatanPosition




(%)

Totok Sugiharto KetuaChairman 1 1 100,00

Pondi Pratama AnggotaMember 1 1 100,00

Hamzah Madhya AnggotaMember 1 1 100,00



MeetingThe Information Technology Steering Committee internal meetings must be held at least 1 a year. The Information Technology Steering Committee held 1 meeting throughout 2021, with level of attendance as follows.



Competency DevelopmentCompetency development is carried out to support the Information Technology Steering Committee productivity in carrying out its duties and responsibilities. The implementation of these competency development activities is managed and documented by the Talent Management Department. Information regarding competency development activities participated in by Totok Sugiharto as Chair and Member of the Information Technology Steering Committee is disclosed in the description of the Board of Directors. Likewise, the competency development which was attended by Pondi Pratama as a Member of the Information Technology Steering Committee was disclosed in the description of the AML-CFT Committee. Meanwhile, competency development which was participated by other Information Technology Steering Committee Members, is presented in the following table.

Pengembangan KompetensiPengembangan kompetensi dilakukan untuk mendukung produktivitas Komite Pengarah Teknologi Informasi dalam menjalankan tugas dan tanggung jawab. Pelaksanaan kegiatan pengembangan kompetensi tersebut dikelola dan didokumentasikan oleh Departemen Talent Management. Informasi mengenai kegiatan pengembangan kompetensi yang diikuti oleh Totok Sugiharto selaku Ketua Komite Pengarah Teknologi Informasi diungkapkan pada uraian Direksi. Begitu juga dengan pengembangan kompetensi yang diikuti oleh Pondi Pratama sebagai Anggota Komite Pengarah Teknologi Informasi diungkapkan pada uraian Komite APU PPT. Sementara itu, pengembangan kompetensi yang diikuti oleh Anggota Komite Pengarah Teknologi Informasi lainnya, diungkapkan dalam tabel berikut.

NamaName

JabatanPosition






LippoInsurance


LippoInsurance

Digital Transformation in The Financial Industry





LippoInsurance



LippoInsurance

Cyber Risk Management: Stop Cyber Attacks Before They Stop You


Enterprise Risk Management Academy (ERMA) – Indonesia Risk Management Professional Association (IRMAPA)


AnggotaMember


LippoInsurance

Blockchain in Insurance Industry Webinar, 7 April 2021Webinar, April 7th, 2021




LippoInsurance

ISO 27001:2013 & ISO 9001 2015 Refreshment Training


LippoInsurance


213

Sekretaris PerusahaanCorporate Secretary

Sekretaris Perusahaan merupakan organ Perseroan yang menjadi penghubung komunikasi antara Perseroan dengan Pemegang Saham dan pemangku kepentingan lainnya. Sekretaris Perusahaan diangkat dan diberhentikan berdasarkan keputusan Direksi, serta bertanggung jawab langsung kepada Direksi Perseroan.

Pedoman Kerja

Pelaksanaan tugas dan tanggung jawab Sekretaris Perusahaan berpedoman pada Peraturan Otoritas Jasa Keuangan No. 35/POJK.04/2014 tentang Sekretaris Perusahaan Emiten atau Perusahaan Publik.

Profil Sekretaris Perusahaan

Sekretaris Perusahaan dijabat oleh Satini Kartika Sari sejak 2003 berdasarkan Surat Penunjukan No. 049/HRD/LGI/VII/2003 tanggal 31 Juli 2003. Informasi terkait profil Sekretaris Perusahaan telah disampaikan pada bab Profil Perusahaan dalam Laporan Tahunan ini.


Tugas dan tanggung jawab Sekretaris Perusahaan beserta realisasi program kerja di tahun 2021 dijelaskan sebagai berikut.



Memastikan pelaksanaan RUPS Tahunan, RUPS Luar Biasa, dan Public Expose sesuai dengan peraturan yang berlaku di bidang pasar modal.

Ensures that the implementation of Annual GMS, Extraordinary GMS, and public expose are in accordance with the applicable laws and regulations on the capital market.

Menyelenggarakan RUPS Tahunan 2021 dan Public Expose pada tanggal 23 Juni 2021.

Held the 2021 Annual GMS and Public Expose on June 23rd, 2021.

Menyediakan informasi kepada seluruh Pemegang Saham dan/atau Pemangku Kepentingan lainnya secara tepat waktu, akurat, dan bertanggung jawab berdasarkan pada prinsip transparansi.

Provides information to all Shareholders and/or other Stakeholders in a timely, accurate, and responsible manner in accordance with the transparency principle.

Menyediakan informasi terkait Perseroan yang dibutuhkan oleh Pemegang Saham dan pemangku kepentingan lainnya dalam situs web Perseroan. Situs web tersebut juga senantiasa dilakukan pembaharuan informasi sesuai dengan kebutuhan.

Has provided information related to the Company needed by the Shareholders and other stakeholders on the Company’s website. The website is also constantly updated with the latest necessary information.

The Corporate Secretary is the Company’s organ that acts as a communication liaison between the Company and the Shareholders and other stakeholders. The Corporate Secretary is appointed and dismissed based on the decision of the Board of Directors, and is directly responsible to the Board of Directors.

Work Guidelines

The implementation of the Corporate Secretary duties and responsibilities refers to the Financial Services Authority Regulation No. 35/POJK.04/2014 on Corporate Secretary of Issuers or Public Companies.

Profile of the Corporate Secretary

Corporate Secretary held by Satini Kartika Sari since 2003 based on Letter of Appointment No. 049/HRD/LGI/VII/2003 dated July 31st, 2003. Information related to the profile of the Corporate Secretary has been presented in the Company Profile chapter of this Annual Report.


The duties and responsibilities of the Corporate Secretary along with the work program realization in 2021 are described as follows.





Memantau perkembangan pasar modal dan industri asuransi untuk memberikan masukan kepada Direksi mengenai kepatuhan dan ketentuan lain yang berlaku terkait pelaksanaan GCG.

Monitors the development in the capital market and Insurance Industry to provide insight to the Board of Directors regarding compliance with the regulations on the capital market and insurance industry as well as other applicable regulations on GCG implementation.

Mengikuti berbagai program pengembangan kompetensi dan informasi terkini yang diselenggarakan oleh Otoritas Jasa Keuangan, Bursa Efek Indonesia, dan lembaga lain yang membahas tentang perkembangan peraturan pasar modal. Sekretaris Perusahaan kemudian akan menyampaikannya kepada Dewan Komisaris dan Direksi untuk selalu mematuhi ketentuan peraturan dan perundang-undangan dalam rangka menerapkan kebijakan mengenai tata kelola perusahaan yang baik

Has participated in various competency development programs and up to date information organized by the Financial Services Authority, the Indonesia Stock Exchange, and other institutions that discuss the development of capital market regulations. The Corporate Secretary will then convey it to the Board of Commissioners and the Board of Directors to always comply with the provisions of laws and regulations to implement policies regarding good corporate governance.

Memastikan bahwa semua izin-izin usaha yang diperlukan oleh Perseroan tersedia dan berlaku.

Ensures that all necessary business permits are available and valid.

Memastikan izin-izin usaha dan izin lainnya yang harus dimiliki Perseroan masih berlaku.

Has ensured that compulsory Company’s business licenses and other permits are still valid.

Melaksanakan kegiatan sekretariat lainnya.

Performs other secretariat activities.

Sepanjang tahun 2021, Sekretaris Perusahaan telah melaksanakan kegiatan lainnya, yaitu:1. Membangun koordinasi rencana pengembangan kompetensi Dewan Komisaris, Direksi, dan komite-

komite dengan Departemen Talent Management; serta2. Mengeluarkan press release serta memberikan informasi kepada media terkait kondisi internal dan

eksternal yang mempengaruhi kinerja Perseroan.

Throughout 2021, the Corporate Secretary has carried out other activities such as:1. Coordinating the Competency development plan for the Board of Commissioners, Board of Directors,

and committees with the Talent Management Department; and2. Issuing press releases and providing information to the media regarding internal and external conditions

that affected the Company’s performance.

Memastikan semua laporan kepada regulator industri asuransi, pasar modal, dan instansi terkait lainnya disampaikan secara tepat waktu.

Ensures that all reports are submitted in a timely manner to the regulators of the insurance industry and capital market as well as other related institutions.

Sepanjang tahun 2021, Sekretaris Perusahaan telah menyampaikan laporan berkala dan laporan insidentil kepada regulator industri asuransi, pasar modal, dan instansi terkait dengan tepat waktu, termasuk melakukan keterbukaan informasi yang diperlukan sesuai dengan peraturan yang berlaku.

Throughout 2021, the Corporate Secretary has submitted periodic reports and incidental reports to the regulators of the insurance industry, capital market, and relevant agencies in a timely manner, including the disclosure of required information in accordance with applicable regulations.

Menyelenggarakan dan mendokumentasikan rapat Direksi dan/atau Dewan Komisaris.

Organizes and documents the meetings of the Board of Directors and/or the Board of Commissioners.

Memastikan penyelenggaraan rapat Dewan Komisaris dan Direksi telah dilaksanakan sesuai peraturan tata kelola perusahaan yang baik yang berlaku dan telah didokumentasikan dengan baik di ruang kerja Sekretaris Perusahaan.

Has ensured that the Board of Commissioners and the Board of Directors meetings were held in accordance with applicable good corporate governance regulations and were well documented in the Corporate Secretary’s office.

Pengembangan KompetensiPengembangan kompetensi dilakukan untuk mendukung produktivitas Sekretaris Perusahaan dalam menjalankan tugas dan tanggung jawab, serta sebagai wadah untuk memperluas wawasan mengenai perkembangan bisnis yang dijalankan oleh Perseroan. Pelaksanaan kegiatan pengembangan kompetensi tersebut dikelola, dikoordinir, dan didokumentasikan oleh Departemen Talent Management. Informasi mengenai kegiatan pengembangan kompetensi yang diikuti oleh Sekretaris Perusahaan di tahun 2021 diungkapkan pada tabel berikut.





LippoInsurance


LippoInsurance

Competence DevelopmentCompetency development program is conducted to support the Corporate Secretary productivity in carrying out his/her duties and responsibilities as well as a forum to broaden the horizons regarding the Company’s business developments. The implementation of these competency development activities is managed, coordinated and documented by the Talent Management Department. Information on the competency development activities participated in by the Corporate Secretary in 2021 is presented in the following table.


215

Unit Audit Internal Internal Audit Unit

Unit Audit Internal merupakan organ Perseroan yang bertugas dan bertanggung jawab dalam memberikan keyakinan dan konsultasi yang bersifat independen serta objektif. Selain itu, Unit Audit Internal berperan dalam memastikan pelaksanaan sistem pengendalian internal, sistem manajemen risiko, dan tata kelola perusahaan telah berjalan dengan baik dan efektif.

Pedoman Kerja

Pelaksanaan tugas dan tanggung jawab Unit Audit Internal berpedoman pada Piagam dan Panduan Audit Internal yang disahkan pada 1 Oktober 2015. Piagam tersebut disusun berdasarkan prinsip-prinsip GCG yang berlaku secara umum serta peraturan perundang-undangan yang berlaku dalam industri asuransi dan pasar modal.

Struktur dan Kedudukan

Unit Audit Internal dipimpin oleh Kepala Unit Audit Internal yang diangkat dan diberhentikan oleh Presiden Direktur dengan persetujuan Dewan Komisaris. Selain itu, Unit Audit internal memiliki kewenangan untuk berkomunikasi secara langsung dengan Dewan Komisaris dan Komite Audit. Adapun kedudukan Unit Audit Internal dalam struktur organisasi Perseroan digambarkan sebagai berikut.

The Internal Audit Unit is the Company’s organ who has duties and responsibilities in providing assurance and consultancy that are independent and objective. In addition, the Internal Audit Unit also has a role to ensure that the implementation of the internal control system, risk management system, and corporate governance have been running well and effectively.

Work Guidelines

The implementation of the Internal Audit Unit’s duties and responsibilities refers to the Internal Audit Charter and Guidelines which was approved on October 1st, 2015. The charter was prepared based on generally applied GCG principles as well as laws and regulation applied in market capital and insurance industry.

Structure and Position

The Internal Audit Unit is led by the Head of Internal Audit Unit who is appointed and dismissed by the President Director with the approval of the Board of Commissioners. In addition, the Internal Audit Unit has the authority to communicate directly with the Board of Commissioners and the Audit Committee. The Internal Audit Unit position within the organizational structure is described as follows.




Digital Transformation in the Financial Industry Webinar, 7 April 2021Webinar, April 7th, 2021



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Women's Talk "Managing Stigma on the Job" Webinar, 22 April 2021Webinar, April 22nd, 2021

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Get to Know Healthy Relationships in Workplace Webinar, 21 Mei 2021Webinar, May 21st, 2021

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Yuk, Nyicil Menulis Sustainability Report Webinar, Juli-Desember 2021Webinar, July-December 2021

Asosiasi Emiten Indonesia

Webinar Investment, Risk, & Insurance Webinar, 27 Oktober 2021Webinar, October 27th, 2021

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Composition, Qualification, and Profile

Current Head of Internal Audit is held by Samuel Hidayat since 2017 pursuant to the Appointment Decree No. 212/LI-HR/I/2017. The profile of the Head of the Internal Audit Unit has been disclosed in the Company Profile chapter of this Annual Report. Meanwhile, the Internal Audit Unit members until the end of December 2021 consist of 6 people, with levels of position include manager, supervisor, and officer.

Certification of the Internal Audit UnitAll members of the Internal Audit Unit are supported by the Company to obtain technical competencies in the field of audit as well as general competencies to support the implementation of their duties. The Head and members of the Internal Audit Unit are competent employees selected by the Company based on their best experience and educational background in their respective fields. This is to ensure that the audit process on the Company is implemented in a proper and responsible manner. In 2021, the Internal Audit Unit has obtained certifications of skills as follows.

UNIT AUDIT INTERNALINTERNAL AUDIT UNIT

KOMITE AUDITAUDIT COMMITTEE


PRESIDEN DIREKTURPRESIDENT DIRECTOR

Komposisi, Kualifikasi, dan Profil

Kepala Unit Audit Internal saat ini dijabat oleh Samuel Hidayat sejak 2017 berdasarkan Surat Keputusan Pengangkatan No. 212/LI-HR/I/2017. Profil Kepala Unit Audit Internal telah diungkapkan pada bab Profil Perusahaan dalam Laporan Tahunan ini. Sementara itu, anggota Unit Audit Internal hingga akhir Desember 2021 terdiri dari 6 orang, dengan jenjang jabatan manajer, supervisor, dan officer.

Sertifikasi Unit Audit InternalSeluruh Anggota Unit Audit Internal didukung untuk memiliki kompetensi teknis di bidang audit dan kompetensi umum yang dapat mendukung pelaksanaan tugas. Kepala beserta anggota Unit Audit Internal merupakan orang yang kompeten dan dipilih Perseroan berdasarkan pengalaman dan latar belakang pendidikan terbaik di bidangnya. Hal tersebut untuk memastikan bahwa proses audit pada Perseroan dapat dilaksanakan dengan benar dan bertanggung jawab. Pada tahun 2021, Unit Audit Internal telah memiliki sertifikasi keahlian sebagai berikut.

NamaName

JabatanPosition

SertifikasiCertification


Samuel Hidayat HeadISO 9001:2015 Internal Audit Vidya Consultants

ISO 27001:2013 Internal Audit Vidya Consultants

Arby Winton Senior OfficerISO 9001:2015 Quality Management System Vidya Consultants

ISO 27001:2013 Information Security Management System Vidya Consultants

Sylvia Angelia Senior OfficerISO 9001:2015 Quality Management System Vidya Consultants


Marisa Trianti Senior OfficerISO 9001:2015 Quality Management System Vidya Consultants



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Independensi

Dalam menjalankan tugas dan tanggung jawabnya, Unit Audit Internal mengutamakan prinsip independensi dan kehati-hatian. Unit Audit Internal juga bebas dari segala benturan kepentingan dan pengaruh atau tekanan dari pihak mana pun yang tidak sesuai dengan peraturan perundang-undangan di bidang perasuransian dan pasar modal; nilai-nilai etika, prinsip, dan praktik penyelenggaraan usaha perasuransian yang sehat; serta kebijakan Perseroan yang mungkin terjadi selama pelaksanaan tugas dan tanggung jawabnya.


Tugas dan tanggung jawab Unit Audit Internal beserta realisasi program kerja di tahun 2021 dijelaskan sebagai berikut.



Melakukan pengkajian ulang dan penilaian kecukupan serta efektivitas struktur pengendalian internal dalam semua aktivitas, serta memberikan informasi kepada manajemen mengenai kondisi Perseroan berdasarkan hasil kegiatan audit dan memberikan saran perbaikan kepada pihak yang diaudit.

Reviews and assesses the adequacy and effectiveness of the Internal Control Structure in all activities and provide information to the Management regarding the Company’s condition based on the audit activity results and suggests improvements to the auditee.

Menelaah kecukupan dan efektivitas sistem pengendalian yang dijalankan Perseroan secara sistematis dan objektif. Sepanjang tahun 2021, sistem pengendalian internal yang dimiliki Perseroan dinilai telah berjalan dengan baik dan efektif. Laporan hasil evaluasi tersebut akan disampaikan kepada Manajemen disertai dengan rekomendasi perbaikan yang profesional kepada pihak yang diaudit.

Has reviewed the adequacy and effectiveness of the control system implemented by the Company in a systematic and objective manner. Throughout 2021, the Company’s internal control system has was assessed to be implemented in a good and effective manner. The report on evaluation results will be submitted to the Management along with professional corrections to the auditee.

Membantu manajemen untuk mengidentifikasi risiko dalam semua aktivitas usaha dan masalah-masalah yang dihadapi atau mungkin terjadi, dan memberikan saran perbaikan sehingga risiko bisa diminimalkan ke tingkat yang dapat ditolerir.

Assists the Management in identifying risks in all business activities andproblems encountered or likely to occur, and suggest improvements so that the risks can be minimized to a tolerable level.

Mengidentifikasi faktor-faktor internal dan eksternal yang berpotensi menimbulkan merugikan bagi Perseroan dengan menyusun profil risiko dan menetapkan langkah-langkah mitigasinya. Selanjutnya, melakukan sosialisasi mengenai risiko tersebut kepada seluruh unit kerja Perseroan, terutama kepada pemilik risiko.

Has identified internal and external factors that potentially incurring losses, then prepared a risk profile and determined the mitigation measures. Afterwards, conducted a dissemination about these risks to all of the working unit, especially to the risk owners.

Menyusun dan melaksanakan Rencana Audit Tahunan dan tugas lainnya sesuai dengan permintaan Presiden Direktur dan/atau Komite Audit.

Develops and implements the Annual Audit Plan and other tasks as requested by the President Director and/or the Audit Committee.

Menyusun rencana audit tahun 2021 bersama dengan Komite Audit dan menyampaikannya kepada Presiden Direktur pada awal tahun. Sepanjang tahun 2021, Unit Audit Internal telah melaksanakan kegiatan audit di kantor pusat, kantor cabang/pemasaran, dan masing-masing unit kerja Perseroan.

Developed the 2021 Audit Plan with the Audit Committee and submitted it to the President Director at the beginning of the year. Throughout 2021, the Internal Audit Unit had conducted audit activities in the Head Office, branch/marketing offices, and every working unit.

Membuat dan menerbitkan laporan hasil audit secara periodik dengan tepat waktu kepada Presiden Direktur dan Dewan Komisaris melalui Komite Audit.

Prepares and publishes periodic audit reports in a timely manner to the President Director and Board of Commissioners, through the Audit Committee.

Membuat Laporan Hasil Temuan Audit yang diselenggarakan di seluruh unit kerja Perseroan dan menyampaikannya kepada Presiden Direktur dan Dewan Komisaris melalui Komite Audit.

Prepared Audit Finding Reports for examination conducted in all of the Company’s working units and submited it to the President Director and the Board of Commissioners via the Audit Commitee.

Independence

In carrying out its duties and responsibilities, the Internal Audit Unit prioritizes the independence and prudence principles. The Internal Audit Unit is also free from all conflicts of interest and influence or pressure from any party that is not in accordance with laws and regulations in the field of insurance and the capital market; ethical values, principles, and practices of sound insurance business operation; as well as Company policies that may occur during the implementation of its duties and responsibilities.


The duties and responsibilities of the Internal Audit Unit along with the work program realization in 2021 are described as follows.





Membantu dalam penyelidikan/investigasi atas aktivitas kecurangan yang dicurigai dan memberitahukan Presiden Direktur dengan tembusan kepada Dewan Komisaris melalui Komite Audit.

Assists in the inquiry/investigation of suspected fraudulent activity and notify the President Director with a copy to the Board of Commissioners through the Audit Committee.

Menginvestigasi aktivitas-aktivitas yang telah dicurigai dan berpotensi memiliki benturan kepentingan. Hasil kegiatan investigasi tersebut akan disampaikan kepada Presiden Direktur dan Dewan Komisaris melalui Komite Audit.

Has investigated activities that alleged and potentially containing conflicts of interest. The result of investigation will be submitted to the President Director and the Board of Commissioners via the Audit Committee.

Melakukan pemantauan terhadap tindakan perbaikan yang dilakukan oleh pihak yang diaudit dari hasil temuan audit dan melaporkan temuan audit yang tidak ditindaklanjuti oleh pihak yang diaudit kepada Presiden Direktur dengan tembusan kepada Dewan Komisaris melalui Komite Audit.

Monitors the corrective actions taken by the auditee on the audit findings and report audit findings that are not followed up by the auditee to President Director with a copy to the Board of Commissioners through the Audit Committee.

Mengawasi dan memantau tindakan perbaikan pada masing-masing unit kerja yang telah diaudit. Hasil tindakan perbaikan tersebut kemudian diminta pertanggungjawabannya dalam bentuk laporan perbaikan atas temuan audit. Selanjutnya, Unit Audit Internal melaporkan tindakan perbaikan yang dilakukan oleh masing-masing unit kerja kepada Presiden Direktur dan Dewan Komisaris melalui Komite Audit. Presiden Direktur memberikan teguran dan hukuman bagi unit kerja yang tidak melakukan tindakan perbaikan setelah dilaksanakannya kegiatan audit.

Has supervised and monitored corrective actions in each working unit that has been audited. The results of these corrective actions were then held accountable in the form of improvement reports on audit findings. Afterwards, the Internal Audit Unit reported the corrective actions taken by each working unit to the President Director and the Board of Commissioners via the Audit Committee. The President Director sent a warning and punishment to the working unit that did not take corrective action after the commencement of the audit.

Menyiapkan laporan pelaksanaan audit dan pokok-pokok hasil audit yang disampaikan kepada regulator.

Prepares audit reports and summaries to be submitted to the regulator.

Membuat laporan pelaksanaan kegiatan audit dan pokok-pokok hasil audit sepanjang tahun 2021 serta menyampaikannya kepada regulator secara berkala.

Prepared reports on the execution of audit activities and the main points of audit results throughout 2021 and reported them to the regulator periodically.

Membuat laporan secara insidental kepada pihak manajemen atas temuan audit yang diperkirakan dapat mengganggu kelangsungan usaha Perseroan.

Prepares incidental reports to the management on audit findings that could adversely affect the Company’s business continuity.

Menyusun laporan insidental dan menyampaikannya kepada manajemen terkait temuan audit yang berpotensi dapat mengganggu aktivitas kegiatan operasional Perseroan.

Prepared and submitted incidental reports to the Management related to audit findings that could potentially disrupt the Company’s operational activities.

Berperan sebagai konsultan bagi pihak-pihak internal Perseroan yang membutuhkan, terutama yang menyangkut ruang lingkup tugas audit internal.

Serves as a consultant for the Company’s internal parties in need, particularly in terms of the scope of internal audit tasks.

Melakukan forum diskusi atau rapat kerja dengan unit kerja terkait dalam rangka pembahasan hal-hal yang berkaitan dengan pelaksanaan audit internal dalam Perseroan.

Organized discussion forums or work meetings with relevant working units to discuss matters related to the execution of internal audit.

Melaksanakan pendidikan secara berkelanjutan dan sesuai dengan kebutuhan staf audit yang kompeten dan profesional dengan kecukupan pengetahuan, keahlian, pengalaman, dan kualifikasi.

Continuously participates in appropriate education activities in accordance with the need of competent and professional audit staff with sufficient knowledge, skills, experience, and qualifications.

Mengikuti program pengembangan kompetensi yang diadakan oleh pihak internal ataupun pihak eksternal Perseroan, melalui pelatihan dan pendidikan lanjutan, seminar, workshop, atau melakukan pengembangan kompetensi secara mandiri melalui buku, webinar, forum discussion group, dan internet.

Has participated in Competency development programs held by the internal or external parties, through training and further education, programs, seminars, workshops, or conducted self-development through books, webinars, forums discussion group, and the internet.


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Wilayah Kerja

Pada tahun 2021, Unit Audit Internal telah melaksanakan kegiatan audit di kantor pusat dan di kantor cabang/pemasaran sesuai dengan rencana kerja sebagaimana diungkapkan pada tabel berikut.

Kegiatan AuditAudit Activity

RencanaPlan


PencapaianAchievement

Memantau seluruh unit bisnis dan unit kerjaBusiness unit and work unit monitoring 32 45 140,63%

Pemeriksaan KhususSpecial audit - - -

Pelaporan profil risiko cabang dan konsolidasi hasil pemeriksaan audit residen per cabangReporting risk profile in branches and results of resident audit per branch

1 1 100,00%

Menelaah Laporan Keuangan InterimInterim Financial Statements review - - -


Pengembangan kompetensi dilakukan sebagai wadah bagi Unit Audit Internal untuk memperluas wawasan guna memperbaharui informasi terkait pelaksanaan kegiatan audit di dalam Perseroan. Kegiatan pengembangan kompetensi dikelola, dikoordinasikan, dan didokumentasikan oleh Departemen Talent Management. Informasi mengenai kegiatan pengembangan kompetensi yang diikuti oleh Unit Audit Internal di tahun 2021 diungkapkan pada tabel berikut.





LippoInsurance


LippoInsurance

Awareness SNI ISO 37001 dan Implementasi Sistem Manajemen Anti Penyuapan pada Sektor Jasa Keuangan

Awareness of SNI ISO 37001 and Implementation of Anti-Bribery Management System in Financial Services Sector


Otoritas Jasa Keuangan (OJK)Financial Services Authority (OJK)


LippoInsurance

Clause 9.3 Management Review Webinar, 22 April 2021Webinar, April 22nd, 2021

Standard Training Indonesia

Walking the Talk: Rethinking Value Creation of Internal Audit Webinar, 3 Juni 2021Webinar, June 3rd, 2021

Wolters Kluwer

Pencegahan Penyuapan di Industri Jasa KeuanganPrevention of Bribery in the Financial Services Sector



Sosialisasi Anti Fraud “Memahami dan Mencegah Fraud dan Tindak Pidana Korupsi bagi Perusahaan Perasuransian”

Anti-Fraud Dissemination “Understanding and Preventing Fraud and Corruption for Insurance Companies”

Webinar, 1 November 2021Webinar, November 1st, 2021


Inovasi Auditor Internal Sektor Publik dalam Era DisrupsiInternal Audit Innovation in the Public Sector in the Disruption Era


The Institute of Internal Auditors Indonesia

Working Area

In 2021, the Internal Audit Unit carried out audit activities at the Head Office and at the marketing branch offices according to the Work Plan as described in the following table.

Competence Development

Competency development is conducted as a forum for the Internal Audit Unit to broaden its horizons to update information related to the implementation of audit activities. Competency development activities are managed, coordinated, and documented by the Talent Management Department. Information regarding competency development activities that the Internal Audit Unit participated in in 2021 is disclosed in the following table.



Sistem Pengendalian InternalInternal Control System

Sistem pengendalian internal (SPI) merupakan serangkaian proses pengendalian yang dinamis dan terintegrasi terhadap kegiatan perusahaan di setiap tingkat dan unit dalam struktur organisasi perusahaan, yang terkait dengan kewenangan, otorisasi, verifikasi, rekonsiliasi, penilaian atas prestasi kerja, pembagian tugas, dan keamanan terhadap aset perusahaan. Penerapan SPI pada Perseroan bertujuan untuk membantu manajemen dalam memberikan keyakinan yang memadai bahwa Perseroan dapat mencapai tujuan melalui efisiensi serta efektivitas operasional dan produksi, penyajian pelaporan keuangan yang dapat dipertanggungjawabkan, kepatuhan terhadap hukum dan peraturan yang berlaku, pengelolaan risiko, serta untuk melindungi aset Perseroan.

Kesesuaian Sistem Pengendalian Internal dengan Kerangka COSO

Penerapan SPI pada Perseroan disesuaikan dengan kerangka standar Internasional, yaitu Committee of Sponsoring Organization of Tradeway Commission (COSO). Adapun komponen COSO yang disesuaikan dalam penerapan SPI Perseroan, yaitu:

1. Lingkungan pengendalian;2. Penilaian risiko;3. Aktivitas pengendalian;4. Informasi dan komunikasi; serta5. Aktivitas pemantauan (monitoring).

Implementasi Sistem Pengendalian Internal

Implementasi sistem pengendalian internal di Perseroan diuraikan pada tabel berikut.

Komponen Sistem Pengendalian Internal

Internal Control System Component

ImplementasiImplementation

Lingkungan Pengendalian 1. Perseroan memiliki Peraturan Perusahaan serta Etika dan Tanggung Jawab Profesi yang dievaluasi secara berkala yang dijadikan sebagai pedoman dalam berperilaku yang wajib dipatuhi oleh seluruh karyawan dan karyawati Perseroan;

2. Kode etik disosialisasikan secara periodik dan terpahami oleh seluruh insan Perseroan;3. Perseroan memiliki Nilai Perusahaan yang dibuat slogan dalam bentuk tulisan dan lambang khusus

untuk mendorong insan Perseroan agar mematuhi serta melaksanakan Etika dan Tanggung Jawab Profesi;

4. Terdapat mekanisme pemberian sanksi atas pelanggaran kebijakan Perseroan;5. Perseroan memiliki struktur organisasi yang sesuai dengan strategi Perseroan;6. Penelaahan dan pembaruan Struktur Organisasi Perseroan secara berkala untuk menyesuaikan dengan

strategi Perseroan;7. Perseroan berkomitmen pada kompetensi dan pengembangan sumber daya manusia melalui pelatihan

teknis maupun non-teknis;8. Perseroan mengembangkan budaya sadar risiko di lingkungan Perseroan; dan9. Seluruh insan Perseroan memiliki uraian tugas dan tanggung jawab yang jelas.

Internal control system is a suite dynamic and integrated control processes on the Company’s activities at each level and unit in the organizational structure, related to authority, authorization, verification, reconciliation, assessment of work performance, division of duties, and security of Company’s assets. The implementation of Internal Control System has a purpose to assisting the management in providing reasonable assurance that the Company can achieve its objectives through operational and production efficiency and effectiveness, presentation of accountable financial reporting, compliance with applicable laws and regulations, risk management, as well as protecting the Company’s assets.

Compatibility of the Internal Control System with the COSO Framework

The Company has conformed its internal control system to an international standard framework, namely the Committee of Sponsoring Organizations of Tradeway Commission (COSO). The COSO components are customized with the implementation of the Company’s internal control system, namely: 1. Control environment; 2. Risk assessment; 3. Control activities; 4. Information and communication; and 5. Monitoring activities.

Implementation of the Internal Control Systems

The implementation of the internal control system in the Company is described in the following table.


221

Komponen Sistem Pengendalian Internal

Internal Control System Component

ImplementasiImplementation

Control Environment 1. The Company already has Company Regulations as well as Professional Ethics and Responsibilities which is evaluated on a regular basis and serve as guidelines for behavior that must be obeyed by all Company’s employees;

2. The Code of Ethics is periodically disseminated and understood by all Company’s employees;3. The Company has Corporate Values which made as slogans in writing and special symbols to encourage

the Company’s personnel to comply with and implement Professional Ethics and Responsibilities;4. There is a mechanism in imposing sanction for violating the Company’s policies;5. The Company has an organizational structure that is in accordance with the Company’s strategy;6. Review and update the Company’s Organizational Structure on a regular basis to conform with the

Company’s strategy;7. The Company is committed to Human Resources competence and development through technical and

non-technical training;8. The Company develops a risk-aware culture within the Company; and9. All Company’s personnel have clear job descriptions and responsibilities.

Penilaian RisikoRisk Assessment

1. Perseroan memiliki personel kunci pada setiap unit kerja yang bertugas sebagai risk owner serta unit/fungsi manajemen risiko korporasi yang saling bekerja sama dan bertanggung jawab untuk mengidentifikasi seluruh risiko secara berkala yang dilengkapi dengan atribut risiko (sebab dan akibat);

2. Perseroan memiliki Komite Manajemen Risiko dan Komite Pemantau Risiko yang membuat laporan secara berkala untuk manajemen risiko terintegrasi pada tingkat Perseroan;

3. Penyusunan target kinerja maupun program kerja masing-masing unit kerja; dan4. Perseroan memiliki kebijakan terkait manajemen risiko untuk mengendalikan risiko-risiko yang terjadi

di Perseroan.

1. The Company placed key personnel in each work unit serving as risk owner and corporate risk management unit/function who work together and are responsible for identifying all risks on a regular basis equipped with risk attributes (cause and effect);

2. The Company has a Risk Management Committee and a Risk Oversight Committee that prepares regular reports for integrated risk management at the Company level;

3. Preparation of performance targets and work programs for each work unit; and4. The Company has risk management-related policies to control the risks within the Company.

Aktivitas PengendalianControl Activities

1. Perseroan memiliki kebijakan penyusunan untuk setiap jenis kebijakan;2. Seluruh proses bisnis Perseroan telah didukung dengan kebijakan yang memadai;3. Seluruh kebijakan Perseroan telah tersosialisasi dan dipahami dengan baik oleh seluruh insan

Perseroan yang terkait;4. Seluruh karyawan berkewajiban mematuhi standar operasional prosedur (SOP) yang berlaku di

Perseroan agar kegiatan operasional Perseroan berjalan dengan efektif;5. Perseroan memiliki unit kerja Audit Internal maupun Komite Audit;6. Perseroan secara berkala melakukan review dan pemutakhiran atas kebijakan-kebijakan; serta7. Perseroan memiliki sistem pengarsipan yang memadai atas seluruh dokumen.

1. The Company has a policy for preparation of each policy type;2. All of the Company’s business processes have been supported by adequate policies;3. All of the Company’s policies have been disseminated and well understood by all relevant Company’s

personnel;4. All employees have an obligation to comply with the applicable standard operating procedures (SOP) so

the Company’s operational activities can run effectively;5. The Company already has an Internal Audit work unit and an Audit Committee;6. The Company periodically reviews and updates its policies; and7. The Company has an adequate filing system for all documents.

Informasi dan KomunikasiInformation and Communication

1. Penyampaian informasi secara berkala dan berjenjang sampai dengan manajemen puncak perihal capaian kinerja dan pelaksanaan proses bisnis melalui rapat;

2. Terdapat saluran komunikasi bagi seluruh insan Perseroan untuk menyampaikan informasi berupa kebijakan-kebijakan terbaru maupun perihal lain terkait Perseroan; dan

3. Perseroan memanfaatkan situs web sebagai media saluran komunikasi dengan pihak eksternal Perseroan.

1. Submission of information on performance achievement and business process implementation periodically and in stages up to the top Management through meetings;

2. There is a communication channel for all Company’s employees to convey information in the form of the latest policies or other matters related to the Company; and

3. The Company utilizes ots website as a communication media channel with external parties.

Aktivitas Pemantauan Monitoring Activities

1. Melibatkan seluruh pihak dalam melakukan pengendalian risiko, agar terciptanya sistem pengendalian internal yang efektif dan efisien; serta

2. Memaksimalkan pemanfaatan whistleblowing system (WBS).

1. Involve all parties in controlling risk, to create an effective and efficient internal control system; and2. Maximizing the utilization of the whistleblowing system (WBS).



Tinjauan atas Efektivitas Sistem Pengendalian Internal

Unit Audit Internal secara periodik melakukan evaluasi terhadap penerapan SPI pada Perseroan untuk memastikan kebijakan, standar operasional prosedur (SOP), prinsip akuntansi, sistem manajemen risiko, serta GCG telah berjalan efektif dan efisien. Hasil evaluasi tersebut akan menjadi acuan bagi Manajemen untuk melakukan perbaikan penerapan SPI yang kurang efektif di unit-unit tertentu. Rekomendasi perbaikan juga akan disampaikan kepada unit operasi terkait untuk ditindaklanjuti, dengan pengawasan dan tindak lanjut dilakukan oleh Unit Audit Internal.

Pernyataan Dewan Komisaris dan Direksi atas Kecukupan Sistem Pengendalian Internal

Dewan Komisaris dan Direksi menilai penerapan SPI Perseroan sepanjang tahun 2021 telah berjalan baik dan efektif. Kondisi ini ditunjukkan dengan dikelolanya sistem pengendalian pada bidang operasional dan keuangan dengan baik tanpa menimbulkan kerugian yang bersifat signifikan, sehingga aktivitas bisnis yang dijalankan masih sesuai dengan peraturan dan perundang-undangan yang berlaku.

Review on Effectiveness of Internal Control System

The Internal Audit Unit periodically conducts an evaluation on the implementation of the internal control system to ensure that policies, standard operating procedure (SOP), accounting principles, risk management system, and GCG have been implemented in an effective and efficient manner. The evaluation results will become a reference for the Management to make improvement on less effective ICS implementations in certain units. Improvement recommendations will also be submitted to the related operating units to be followed up, with supervision and follow-up conducted by the Internal Audit Unit.

Statements of the Board Commissioners and the Board of Directors on the Adequacy of Internal Control System

The Board of Commissioners and Board of Directors assessed that the implementation of internal control system throughout 2021 was running well and effectively. This condition was shown by a proper control system in the operational and financial sectors without causing any losses, thus the business activities are still in accordance with the prevailing laws and regulations.

Sistem Manajemen RisikoRisk Management System

Perseroan menyadari bahwa risiko merupakan bagian yang tidak terpisahkan dalam setiap kegiatan operasional dan dapat mempengaruhi hasil usaha dan kinerja Perseroan apabila tidak diantisipasi dan disiapkan pengelolaannya dengan baik dan akuntabel. Untuk itu, Perseroan berkomitmen untuk menerapkan prinsip-prinsip manajemen risiko terbaik yang sejalan dengan arahan dan ketentuan dari Regulator.

Kebijakan Manajemen Risiko

Kebijakan manajemen risiko yang diterapkan dalam Perseroan terdiri dari 4 elemen utama berikut.1. Pengawasan Aktif Dewan Komisaris terhadap Direksi Dewan Komisaris dan Direksi bertanggung jawab atas

efektivitas penerapan manajemen risiko di Perseroan. Dewan Komisaris dan Direksi memahami risiko-risiko yang dihadapi Perseroan dan memberikan arahan yang

The Company realizes that risk is an integral part of every operational activity and it can influence the Company’s operational results and performance if it is not well anticipated and prepared in a good and accountable manner. For that, the Company is committed to implement the best risk management principles which are in consistent with directions and provisions of the Regulator.

Risk Management Policy

The risk management policy implemented in the Company consists of the following 4 main elements. 1. Active Supervision by Board of Commissioners on the Board

of Directors The Board of Commissioners and Board of Directors are

responsible for the effectiveness of risk management implementation in the Company. The Board of Commissioners and Board of Directors understand the risks faced by the


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jelas melalui pengawasan dan mitigasi secara aktif, serta mengembangkan budaya manajemen risiko di Perseroan. Dewan Komisaris dan Direksi juga memastikan struktur organisasi yang memadai, menetapkan wewenang dan tanggung jawab yang jelas pada setiap jenjang jabatan yang terkait dengan penerapan manajemen risiko, serta memastikan kecukupan kuantitas dan kualitas SDM untuk mendukung penerapan manajemen risiko secara efektif. Dewan Komisaris melaksanakan pengawasan aktif kepada Direksi terkait kepengurusan Perseroan. Selain itu, Dewan Komisaris memberikan masukan dan saran terkait kegiatan keuangan, operasional, komersial, pemasaran, dan SDM.

2. Kecukupan Kebijakan, Prosedur, dan Penetapan Limit Risiko

Kecukupan kebijakan, prosedur, dan penetapan limit risiko tercantum dalam informasi terdokumentasi, seperti Pedoman, Surat Keputusan Dewan Komisaris, Surat Keputusan Direksi, Surat Edaran, Standar Operasional Prosedur (SOP), dan instruksi kerja/petunjuk kerja, dan Memorandum yang diperbaharui secara berkala.

3. Proses Identifikasi, Pengukuran, Pengendalian, serta Pemantauan Risiko

Dewan Komisaris dan/atau Direksi berkomitmen untuk menjalankan prinsip “Kenali Nasabah” dan menerapkan sistem manajemen risiko, sistem pengendalian internal, serta GCG dalam setiap aktivitas operasional dan seluruh tingkat organisasi Perseroan.

4. Sistem Pengendalian Internal Perseroan telah melaksanakan sistem pengendalian internal

secara efektif terhadap risiko yang melekat dalam pelaksanaan kegiatan usaha pada seluruh jenjang di organisasi Perseroan.

Identifikasi, Pengukuran, Pengendalian, dan Pemantauan Risiko

Proses identifikasi, pengukuran, pengendalian, dan pemantauan risiko dilakukan Perseroan dengan berpedoman pada peraturan berikut.1. Peraturan Otoritas Jasa Keuangan No. 44/POJK.05/2020

tentang Penerapan Manajemen Risiko Bagi Lembaga Jasa Keuangan Non-Bank;

2. Surat Edaran Otoritas Jasa Keuangan No. 8/SEOJK.05/2021 tentang Penerapan Manajemen Risiko Bagi Perusahaan Asuransi, Perusahaan Asuransi Syariah, Perusahaan Reasuransi dan Peraturan Reasuransi Syariah;

3. Peraturan Otoritas Jasa Keuangan No. 28/POJK.05/2020 tentang Penilaian Tingkat Kesehatan Lembaga Jasa Keuangan Non-Bank; serta

4. Surat Edaran Otoritas Jasa Keuangan No. 1/POJK.05/2021 tentang Penilaian Tingkat Kesehatan Perusahaan Asuransi, Perusahaan Asuransi Syariah, Perusahaan Reasuransi dan Peraturan Reasuransi Syariah.

Company and provide clear direction through active monitoring and mitigation, as well as developing a risk management culture. The Board of Commissioners and Board of Directors also ensure an adequate organizational structure, establish clear authorities and responsibilities at each level of position related to the implementation of risk management, and ensure the adequacy of the quantity and quality of Human Resources to support the effective implementation of risk management. The Board of Commissioners perform active supervision of the Board of Directors regarding the Company’s management. In addition, the Board of Commissioners provides input and advice related to financial activities, operations, commercial, marketing, and HR fields.

2. Adequacy of Policies, Procedures, and Establishment of Risk Limits

Adequacy of policies, procedures, and establishment of risk limits are stated in the documented information, such as in Guidelines, Board of Commissioners Decree, Board of Directors Decree, Circular Letter, Standards Operational Procedures (SOP), work instructions and Memoranda which updated periodically.

3. Risk Identification, Measurement, Control, and Monitoring Process

The Board of Commissioners and/or Board of Directors are committed to implement the “Know Your Customer” principle, a risk management system, internal control system, and GCG in all of the Company’s operational activity and organization levels.

4. Internal Control System The Company has implemented an effective internal control

system against risks inherent in the implementation of business activities at all levels of the Company’s organization.

Risk Identification, Measurement, Control, and Monitoring

The risk identifying, measuring, controlling, and monitoring process is carried out by the Company refers to the following regulations.1. Financial Services Authority Regulation

No. 44/POJK.05/2020 on the Implementation of Risk Management for Non-Bank Financial Services Institutions;

2. Financial Services Authority Circular Letter No. 8/SEOJK.05/2021 on the Implementation of Risk Management for Insurance Companies, Sharia Insurance Companies, Reinsurance Companies and Sharia Reinsurance Regulations;

3. Financial Services Authority Regulation No. 28/POJK.05/2020 on the Assessment of the Soundness of Non-Bank Financial Services Institutions; and

4. Financial Services Authority Circular Letter No. 1/POJK.05/2021 on the Assessment of Soundness Level of Insurance Companies, Sharia Insurance Companies, Reinsurance Companies and Sharia Reinsurance Regulations.



Identifikasi RisikoProses identifikasi risiko dilakukan secara menyeluruh dan komprehensif terhadap setiap peristiwa atau kejadian yang berasal dari internal maupun eksternal Perseroan yang dapat berpengaruh terhadap pencapaian target serta tujuan Perseroan. Peristiwa atau kejadian yang memberikan pengaruh positif disebut sebagai peluang, sedangkan yang memberikan pengaruh negatif disebut sebagai risiko.

Pengukuran Risiko Proses pengukuran risiko dilakukan untuk memahami risiko dengan lebih mendalam dengan cara mencermati sumber risiko dan tingkat pengendalian yang ada, serta dengan menilai tingkat kemungkinan terjadi dan dampaknya terhadap Perseroan. Proses ini ditinjau secara berkala terhadap kesesuaian pendekatan, sumber data, dan prosedur yang digunakan untuk mengukur risiko.

Risiko yang diukur terbagi menjadi 2 macam, yaitu risiko inheren dan risiko residual. Risiko inheren merupakan risiko yang berasal dari sifat transaksi bisnis atau operasi tanpa penerapan pengendalian internal untuk memitigasi risiko. Sementara itu, risiko residual merupakan risiko yang masih ada setelah dilakukan manajemen risiko terhadap risiko inheren.

Pengendalian RisikoProses perencanaan tahapan, kebijakan, alat, praktik, atau tindakan lain terkait pengendalian risiko yang bertujuan untuk mengurangi risiko. Pengendalian risiko dapat berupa pengendalian yang sudah diterapkan oleh manajemen pada saat melakukan evaluasi risiko atau pengendalian yang akan dilakukan, yang merupakan pengembangan dan tambahan dari pengendalian risiko yang sudah ada sehingga kemungkinan terjadi dan dampak terjadinya risiko dapat dikurangi pada tingkat yang dapat diterima.

Pemantauan RisikoPemantauan risiko dilakukan melalui kegiatan pengawasan untuk memastikan bahwa risiko telah diidentifikasi pada setiap aktivitas operasional, dampak dan peluang risiko telah dilakukan pengukuran dan langkah-langkah pengendaliannya, serta telah dilakukan secara efektif, sehingga memberikan hasil yang optimal.

Sistem Informasi Manajemen Risiko Sistem informasi manajemen risiko dilakukan untuk menyajikan kebutuhan informasi secara akurat, tepat waktu, serta terkini dan mendukung fungsi manajemen untuk memudahkan proses perencanaan dan pengambilan keputusan. Setiap proses manajemen risiko tersebut dilaporkan dan didokumentasikan dengan baik, serta hasil evaluasi risiko dipantau secara periodik untuk dilakukan tindak lanjut berikutnya.

Risk IdentificationThe risk identification process is carried out comprehensively on any events or incidents from internally or externally that may affect the achievement of the Company’s targets and objectives. Events or incidents that have a positive impact are called opportunities, whereas those that have a negative impact are called risks.

Risk MeasurementThe risk measurement process is carried out to understand risk more deeply by examining the sources of risk and the level of existing control, as well as by assessing the level of possibility and impact on the Company. This process is reviewed periodically for the suitability of the approach, data sources, and procedures used to measure risk.

The measured risk is divided into 2 categories, i.e. inherent risk and residual risk. Inherent risk is the risk that comes from the nature of business transactions or operations without the implementation of internal controls to mitigate risk. Meanwhile, residual risk is the risk that still exists after risk management is implemented on inherent risk.

Risk ControlThe process of designing stages, policies, tools, practices, or other actions with the aim of minimizing risk. Risk control can be in the form of controls that have been implemented by the Management when a risk evaluation is carried out or controls that will be carried out, which are developments and additions to existing risk controls, so that likelihood and the impact of risk are minimized at acceptable levels.

Risk MonitoringRisk monitoring is conducted through supervision activities to ensure that risks have been identified in each operational activity, the impact and opportunity risks have been measured and control measures, and have been implemented effectively, to provide optimal results.

Risk Management Information SystemThe risk management information system is implemented to provide accurate, timely, and up-to-date information needs and to support Management functions to facilitate the planning and decision-making processes. Each risk management process is properly reported and documented, and the results of the risk evaluation are monitored periodically for further follow-up.


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Pemetaan Risiko dan Mitigasi

Perseroan melakukan pemetaan risiko dan mitigasi untuk menetapkan prioritas risiko berdasarkan kepentingan Perseroan serta manfaat program kerja/proyek bagi keberlangsungan usaha Perseroan. Hal ini dilakukan sebagai bentuk komitmen Perseroan dalam menerapkan sistem manajemen risiko secara efektif dan efisien.

Strategi pemetaan risiko Perseroan, terdiri dari:1. Membentuk fungsi kontrol yang bertanggung jawab secara

profesional dalam melakukan koordinasi penerapan sistem manajemen risiko secara terintegrasi di seluruh unit kerja;

2. Mengintegrasikan wewenang dan tanggung jawab setiap pihak yang terlibat dalam penerapan sistem manajemen risiko ke dalam job description; dan

3. Mengintegrasikan sistem manajemen risiko ke dalam proses bisnis Perseroan.

Langkah-langkah strategis yang dilakukan dalam memitigasi risiko-risiko tersebut, yaitu:1. Menerapkan fungsi kontrol untuk mengendalikan risiko;

2. Menghindari risiko dengan menghilangkan penyebab risiko dan/atau konsekuensi;

3. Membatasi risiko dengan menerapkan fungsi kontrol guna meminimalkan dampak kerugian dan ancaman dari risiko tersebut; serta

4. Mengelola risiko dengan menetapkan upaya mitigasi risiko yang memprioritaskan, menerapkan, serta memelihara fungsi kontrol.

Jenis Risiko dan Upaya Mitigasi

Risiko yang dihadapi Perseroan serta langkah mitigasinya diuraikan sebagai berikut.

Jenis RisikoRisk Type

PenjelasanExplanation

Pengukuran RisikoRisk Measurement

MitigasiMitigation

Risiko Strategis Risiko akibat ketidaktepatan dalam pengambilan dan/atau pelaksanaan suatu keputusan strategis, serta kegagalan dalam mengantisipasi perubahan lingkungan bisnis.

Perseroan menggunakan indikator/parameter berupa kesesuaian strategi dengan kondisi lingkungan bisnis, strategi berisiko tinggi dan strategi berisiko rendah, posisi strategis Perseroan di industri perasuransian, serta realisasi rencana bisnis. Perseroan melakukan stress testing yang hasilnya dapat memberikan umpan balik terhadap proses perencanaan strategi.

Perseroan memiliki sistem dan pengendalian untuk memantau pelaksanaan strategi, pengambilan keputusan bisnis, dan respon Perseroan terhadap perubahan eksternal untuk memastikan bahwa risiko yang diambil masih dalam batas toleransi serta memiliki Komite Manajemen Risiko yang bertanggung jawab untuk melaporkan deviasi atau penyimpangan yang signifikan kepada Direksi. Sistem pengendalian risiko tersebut disetujui dan dilakukan review secara berkala oleh Direksi untuk memastikan kesesuaiannya secara berkelanjutan.

Selain itu, Perseroan memiliki kebijakan untuk mengatur proses penyusunan dan penetapan strategi yang baik serta memiliki bagian pemantauan penerapan rencana strategis Perseroan.

Risk Mapping and Mitigation

The Company conducts risk mapping and mitigation with the purpose to determine risk priority based on the Company’s interests as well as the benefit of each work program/project for the Company’s going concern. This is carried out as part of the Company’s commitment to implement Risk Management effectively and efficiently.

The Company’s risk mapping strategy, consists of:1. Establish control function that is professionally responsible

for coordinating the integrated implementation of Risk Management at all work units;

2. Integrate the authority and responsibilities of each party involved in the Risk Management implementation to job description; and

3. Integrate Risk Management to the Company’s business process.

Strategic measures undertaken to mitigate the risks are as follows:1. Implement control function to minimize risk to acceptable

Level;2. Prevent risk by eliminating the risk cause and/or

consequence;3. Limit risk by implementing control function that minimizes

the impact of loss from occurring threats; and

4. Manage risk by establishing Risk Management plan that prioritizes, implement, and maintain control function.

Risk Types and Mitigation

The types of risks faced by the Company and their mitigation measures are described as follows.






MitigasiMitigation

Strategy Risk Risks due to inaccuracies in making and/or implementing strategic decisions, as well as failure to anticipate changes in the business environment.

The Company uses indicators/parameters in the form of strategic conformity with business environment conditions, high-risk and low-risk strategies, the Company’s strategic position in the reinsurance industry, as well as the realization of business plans. The Company conducts stress testing and the results can provide feedback on strategic planning process.

The Company has systems and controls to monitor strategy implementation, business decision making, and the Company’s response to external changes to ensure that the risks taken are still within tolerance limits. The Company also has a Risk Management Committee which is responsible for reporting significant deviations to the Board of Directors. The risk control system is approved and reviewed periodically by the Board of Directors to ensure its suitability on an ongoing basis.

In addition, the Company has a policy to regulate the process of preparing and determining a good strategy and has a specific department that monitor the implementation of the Company’s strategic plan.

Risiko Operasional

Operational Risk

Risiko akibat ketidakcukupan dan/atau tidak berfungsinya proses internal, kesalahan manusia, kegagalan sistem, dan/atau adanya kejadian eksternal yang memengaruhi operasional Perseroan.

Risks due to inadequate and/or malfunctioning internal processes, human errors, system failures, and/or external events that affect the Company’s operations.

Perseroan menggunakan indikator/parameter dan mempertimbangkan berbagai faktor internal dan eksternal dalam melakukan pengukuran risiko operasional. Indikator/parameter tersebut meliputi karakteristik dan kompleksitas kegiatan usaha Perseroan, sumber daya manusia (SDM), infrastruktur dan sistem teknologi informasi, risiko kecurangan (fraud), kejadian eksternal, serta sistem administrasi. Selain itu, sumber informasi risiko operasional berasal dari temuan audit internal yang terkait dengan risiko operasional.

The Company uses indicators/parameters and considers various internal and external factors in measuring operational risk. These indicators/parameters include the characteristics and complexity of the Company’s business activities, human resources (HR), information technology infrastructure and systems, risk of fraud, external events, and administrative systems. In addition, the source of operational risk information comes from internal audit findings related to operational risk.

Perseroan telah melakukan pengamanan proses teknologi informasi dan alih daya pada sebagian kegiatan operasional dengan menjaga kerahasiaan dan keamanan data Perseroan yang tercatat pada Perjanjian Kerja Sama (PKS) alih daya. Perseroan juga telah memastikan tingkat keamanan dari pemrosesan data elektronik, serta telah memiliki sistem pendukung, yang mencakup:1. Identifikasi kesalahan secara dini; 2. Pemrosesan dan penyelesaian seluruh

transaksi secara efisien, akurat, dan tepat waktu; serta

3. Kerahasiaan, kebenaran, serta keamanan seluruh transaksi.

Selain itu, Perseroan melakukan kaji ulang secara berkala terhadap prosedur, dokumentasi, sistem pemrosesan data, rencana kontijensi, dan praktik operasional lainnya untuk mengurangi kemungkinan terjadinya kesalahan manusia.

The Company has safeguarded the information technology process and outsourced some operational activities by maintaining the confidentiality and security of the Company’s data as stated in the Outsourcing Cooperation Agreement (PKS). The Company has also ensured the security level of electronic data processing, and already has a support system, which includes:1. Identify errors from early on;2. Processing and settling all transactions

efficiently, accurately and on timely fashion; and

3. Confidentiality, correctness and security of all transactions.

In addition, the Company periodically reviews its procedures, documentation, data processing systems, contingency plans, and other operational practices to reduce the possibility of human error.


227




MitigasiMitigation

Risiko Asuransi

Insurance Risk

Risiko kegagalan Perseroan untuk memenuhi kewajiban kepada pemegang polis, tertanggung, atau peserta sebagai akibat dari ketidakcukupan proses seleksi risiko (underwriting), penetapan premi atau kontribusi, penggunaan reasuransi, dan/atau penanganan klaim.

The risk of the Company’s failure to fulfill obligations to policyholders, the insured, or participants as a result of inadequacy of the risk selection process (underwriting), determining premiums or contributions, uses of reinsurance, and/or handling claims.

Perseroan menggunakan indikator pengukuran risiko asuransi dengan parameter:1. Rasio premi neto terhadap modal sendiri; 2. Rasio klaim; 3. Rasio cadangan teknis terhadap premi neto;4. Lapse ratio; 5. Cession ratio; 6. Retention ratio; 7. Rasio pertumbuhan bisnis baru; 8. Rasio pertumbuhan cadangan teknis; 9. Pertumbuhan risiko asuransi (dari MMBR); 10. Loss ratio dari bisnis utama;11. Rasio imbal hasil terbesar yang digaransi/

rata-rata imbal hasil 3 tahun terakhir; serta12. Rasio kecukupan premi dan hasil investasi

terhadap pembayaran klaim dan biaya umum.

The Company uses insurance risk measurement indicators with the following parameters:1. Net premium to equity ratio;2. Claim ratio;3. The ratio of technical reserves to net premiums;4. Lapse ratio;5. Cession ratio;6. Retention ratio;7. New business growth ratio;8. Technical reserve growth ratio;9. Insurance risk growth (from MMBR);10. Loss ratio of main business;11. The largest guaranteed yield ratio/average

yield in the last 3 years; and12. Ratio of premiums and investment returns

adequacy to payment of claims and general expenses.

Perseroan memiliki satuan kerja yang melaksanakan fungsi manajemen risiko untuk risiko asuransi yang bertanggung jawab untuk memantau dan melaporkan risiko asuransi yang terjadi kepada Direksi. Perseroan juga telah memiliki panduan untuk melakukan pemantauan terhadap besarnya risiko asuransi, sehingga tidak melebihi toleransi risiko (risk tolerance) yang telah ditetapkan oleh Perseroan.

The Company has a work unit that implement the risk management function for insurance risk which is responsible for monitoring and reporting insurance risks to the Board of Directors. The Company also has guidelines for monitoring the magnitude of insurance risk, so it does not exceed the risk tolerance determined by the Company.

Risiko Kredit Risiko akibat kegagalan pihak lain dalam memenuhi kewajiban kepada Perseroan.

Perseroan menggunakan indikator pengukuran risiko kredit dengan parameter:1. Risiko dari pengelolaan piutang; 2. Konsentrasi penempatan investasi dan rating

counterparty (di mana investasi ditempatkan); 3. Risiko kegagalan reasuradur;4. Konsentrasi investee; dan 5. Konsentrasi reasuransi.

Perseroan telah memastikan bahwa fungsi pengelolaan dana atau investasi dan fungsi lainnya yang terkait dengan aktivitas pengelolaan dana atau investasi telah berfungsi secara memadai, serta eksposur risiko kredit dijaga agar tetap konsisten dengan limit yang telah ditetapkan serta memenuhi standar kehati-hatian.

Perseroan juga melakukan pengelolaan posisi dan risiko portofolio secara aktif, penetapan target batasan risiko konsentrasi dalam rencana investasi Perseroan, penetapan tingkat kewenangan dalam proses persetujuan pengelolaan investasi, dan analisis konsentrasi secara berkala paling sedikit 1 kali dalam 1 tahun.

Selain itu, Perseroan memiliki kebijakan untuk mendeteksi investasi bermasalah atau transaksi bermasalah lainnya. Setiap strategi dan hasil penanganan investasi bermasalah atau transaksi bermasalah tersebut ditatausahakan, selanjutnya digunakan sebagai masukan (input) untuk kepentingan fungsi pengelolaan dana atau investasi.






MitigasiMitigation

Credit Risk Risk due to failure of other parties to fulfill their obligations to the Company.

The Company uses credit risk measurement indicators with the following parameters:1. Risk from receivables management;2. Concentration of investment placement and

counterparty rating (where investments are placed);

3. Risk of reinsurer failure;4. Investee concentration; and5. Reinsurance concentration.

The Company has ensured that the fund or investment management function and other functions related to fund or investment management activities have functioned properly, and credit risk exposure is maintained to remain consistent with the established limits and meet prudence standards.

The Company also perform active portfolio risk and position management, setting targets for concentration risk limits in the Company’s investment plans, determining the level of authority in the investment management approval process, and conducting regularly concentration analysis at least once a year.

In addition, the Company has a policy to detect problematic investments or other problematic transactions. Each strategy and result of handling problematic investments or transactions is filed, then used as an input for the fund or investment management function.

Risiko Pasar

Market Risk

Risiko pada posisi aset, liabilitas, ekuitas, dan/atau rekening administratif, termasuk transaksi derivatif akibat perubahan dari kondisi pasar.

Risks on assets, liabilities and equity position, and/or off balance sheet items, including derivative transactions due to changes in market conditions.

Perseroan menggunakan indikator pengukuran risiko pasar dengan parameter:1. Risiko aset; 2. Risiko liabilitas; 3. Risiko ketidaksesuaian aset dan liabilitas

serta portofolio aset dan liabilitas dalam mata yang asing;

4. Risiko produk; 5. Tujuan investasi; 6. Strategi investasi; 7. Ketersediaan harga pasar wajar; 8. Penggunaan penilaian independen; dan 9. Aset dalam mata uang asing dan liabilitas

dalam mata uang asing.

The Company uses market risk measurement indicators with the following parameters:1. Asset risk;2. Liability risk;3. Risk of mismatch in assets and liabilities

as well as assets and liabilities portfolio denominated in foreign currencies;

4. Product risk;5. Investment objectives;6. Investment strategy;7. Availability of fair market prices;8. Use of independent assessment; and9. Assets and liabilities denominated in foreign

currencies.

Perseroan telah mengambil langkah-langkah pengendalian risiko, termasuk pencegahan terjadinya kerugian risiko pasar yang lebih besar. Perseroan memiliki surat berharga dan obligasi yang dilakukan kaji ulang secara berkala disesuaikan dengan kondisi, kredibilitas, dan kemampuan membayar kembali penerbit surat berharga serta obligasi.

The Company has taken risk control measures, including the prevention of greater market risk losses. The Company has securities and bonds which are reviewed regularly and adjusted to the issuer of securities and bonds conditions, credibility, and ability to repay them.


229




MitigasiMitigation

Risiko Likuiditas

Liquidity Risk

Risiko akibat ketidakmampuan Perseroan untuk memenuhi liabilitas yang jatuh tempo dari sumber pendanaan arus kas dan/atau dari aset likuid yang dapat dengan mudah dikonversi menjadi kas tanpa mengganggu aktivitas dan kondisi keuangan Perseroan.

Risk due to the Company’s inability to meet its obligations when they fall due from cash flow funding sources and/or from liquid assets that can be easily converted into cash without disrupting the Company’s activities and financial condition.

Perseroan menggunakan indikator pengukuran risiko likuiditas dengan parameter:1. Jumlah, kualitas, diversifikasi, serta

penjualan aset dan liabilitas; 2. Risiko ketidaksesuaian antara besar dan saat

jatuh tempo aset dengan besar dan saat jatuh tempo liabilitas;

3. Risiko terhadap lock-up period; 4. Arus kas; 5. Profil aset jangka pendek; 6. Profil liabilitas jangka pendek;7. Profil aset jangka panjang; 8. Proyeksi liabilitas dalam rencana bisnis; dan 9. Valuasi liabilitas dalam laporan aktuaris

terkini.

Perusahaan memiliki alat pengukuran yang dapat mengukur secara kuantitatif risiko likuiditas secara komprehensif. Alat pengukuran tersebut meliputi: 1. Profil aset atau liabilitas lancar; dan2. Profil arus kas.

The Company uses liquidity risk measurement indicators with the following parameters:1. Amount, quality, diversification, and sale of

assets and liabilities;2. The risk of mismatch between the asset

amount and maturity with the liabilities amount and maturity;

3. Risk of lock-up period;4. Cash flow;5. Short-term asset profile;6. Short-term liabilities profile;7. Long-term asset profile;8. Liabilities projection in the business plan; and9. Valuation of liabilities in the latest actuary

reports.

The Company has a measurement tool that can comprehensively measure liquidity risk quantitatively. This measurement tool include:1. Profile of current assets or liabilities; and2. Cash flow profile.

Mitigasi risiko likuiditas dilakukan melalui strategi diversifikasi, mekanisme lindung nilai, aset likuid yang berkualitas tinggi, dan metode mitigasi risiko lainnya, seperti penambahan modal Perseroan untuk menyerap potensi kerugian. Perseroan juga menganalisis perubahan posisi likuiditas yang terjadi akibat pembayaran klaim kepada pemegang polis, tertanggung, dan peserta. Analisis tersebut dilakukan antara lain berdasarkan proyeksi arus kas yang disusun secara berkala.

Selain itu, Perseroan memiliki aset likuid berkualitas tinggi dengan jumlah yang cukup dan komposisi yang disesuaikan dengan profil risiko likuiditas dalam rangka memenuhi kebutuhan likuiditas baik jangka pendek maupun jangka panjang.

Liquidity risk mitigation is carried out through diversification strategies, hedging mechanisms, high quality liquid assets, and other risk mitigation methods, such as increasing the Company’s capital to absorb potential losses. The Company also analyses changes in liquidity position due to payment of claims to policyholders, insured, and participants. The analysis is carried out, among others, based on cash flow projections which are prepared periodically.

In addition, the Company has sufficient high quality liquid assets and the composition is adjusted to the liquidity risk profile to meet short term and long term liquidity needs.

Risiko Hukum Risiko yang timbul akibat tuntutan hukum dan/atau kelemahan aspek yuridis.

Perseroan memiliki metode pengukuran risiko untuk risiko hukum, baik menggunakan pendekatan secara kuantitatif maupun kualitatif. Perseroan juga senantiasa memastikan kecukupan proses identifikasi, pengukuran, pemantauan, dan pengendalian risiko, serta informasi manajemen risiko untuk menghindari kemungkinan gugatan hukum.

Perseroan, melalui satuan kerja fungsi yang membawahi bidang hukum, telah melakukan sistem pengendalian internal yang menyeluruh pada proses manajemen risiko hukum melalui proses kaji ulang secara berkala.

Perseroan mengidentifikasi dan mengendalikan risiko hukum yang melekat pada produk dan aktivitas baru seperti perjanjian kerja sama dengan pihak lain, antara lain dengan cara melakukan penilaian kembali terhadap efektivitas proses enforceability untuk memastikan validitas hak dalam perjanjian kerja sama tersebut, serta mengidentifikasi risiko hukum yang terdapat pada setiap aktivitas fungsional.






MitigasiMitigation

Legal Risk Risks arising from lawsuits and/or weaknesses in the juridical aspects.

The Company has a risk measurement method for legal risk, using both quantitative and qualitative approaches. The Company also always ensures the adequacy of the risk identification, measurement, monitoring, and control processes, as well as risk management information to avoid possible lawsuits.

The Company, through the functional work unit in charge of the legal matters, has implemented a comprehensive internal control system in the legal risk management process through a periodic review process.

The Company identifies and controls the legal risks inherent in new products and activities such as cooperation agreements with other parties, among others by reassessing the effectiveness of the enforceability process to ensure the rights validity in the cooperation agreements, as well as identifying the legal risks inherent in each functional activity.

Risiko Kepatuhan

Compliance Risk

Risiko akibat Perseroan tidak mematuhi dan/atau tidak melaksanakan peraturan perundang-undangan dan ketentuan yang berlaku bagi Perseroan.

Risk due to the Company not complying with and/or not implementing applicable laws and regulations that apply to the Company.

Perseroan menggunakan indikator pengukuran risiko kepatuhan dengan parameter: 1. Jenis dan signifikansi pelanggaran yang

dilakukan; 2. Frekuensi pelanggaran (termasuk sanksi)

atau track record kepatuhan Perseroan; 3. Pelanggaran terhadap ketentuan atau

standar bisnis yang berlaku umum; dan 4. Tindak lanjut atas pelanggaran.

The Company uses compliance risk measurement indicators with the following parameters:1. The type and significance of the violation

committed;2. Frequency of violations (including sanctions)

or the Company’s track record of compliance;3. Violation of generally accepted business rules

or standards; and4. Follow up on violations.

Perseroan memiliki sistem pengendalian risiko dengan mengacu pada kebijakan dan prosedur yang telah ditetapkan. Adapun proses pengendalian risiko yang diterapkan Perseroan disesuaikan dengan eksposur risiko maupun tingkat risiko yang akan diambil (risk appetite) dan toleransi risiko (risk tolerance), antara lain dengan cara mekanisme lindung nilai serta metode mitigasi risiko lainnya untuk menyerap potensi kerugian.

The Company has a risk control system which refers to the established policies and procedures. The risk control process implemented by the Company is adjusted to the risk exposure as well as the level of risk appetite and risk tolerance, among others by means of hedging mechanisms and other risk mitigation methods to absorb potential losses.

Risiko Reputasi

Reputation Risk

Risiko akibat menurunnya tingkat kepercayaan pemangku kepentingan yang bersumber dari persepsi negatif terhadap Perseroan.

Risk due to the declining level of stakeholder’s trust stems from negative perceptions towards the Company.

Perseroan menggunakan indikator pengukuran risiko reputasi dengan parameter: 1. Pengaruh reputasi Perseroan dan grup;2. Pelanggaran etika bisnis;3. Kompleksitas produk dan kerja sama bisnis;4. Materialitas pengaduan pemegang polis,

tertanggung, atau peserta, materialitas dan eksposur pemberitaan negatif Perseroan;

5. Kredibilitas pemilik dan perusahaan terkait;6. Jumlah dan tingkat penggunaan nasabah

atas produk Perseroan dengan jumlah dan materialitas kerja sama Perseroan dengan mitra bisnis yang kompleks; serta

7. Jenis media dan ruang lingkup pemberitaan.

The Company uses reputation risk measurement indicators with the following parameters:1. The influence of the Company and the group’s

reputation;2. Violation of business ethics;3. Product complexity and business

cooperation;4. The materiality of complaints from

policyholders, insured, or participants, materiality and exposure of negative news towards the Company;

5. Credibility of the owner and related companies;

6. The number and level of customer use of the Company’s products with the number and materiality of the Company’s collaboration with complex business partners; and

7. Media type and scope of news coverage.

Perseroan menindaklanjuti dan memberi solusi adanya keluhan pemegang polis, tertanggung, atau peserta, termasuk apabila terdapat gugatan hukum yang dapat meningkatkan eksposur risiko reputasi.

Selain itu, Perseroan mengembangkan mekanisme yang andal dalam melakukan tindakan pengendalian risiko reputasi yang efektif, seperti penyampaian informasi setiap terdapat perubahan peraturan Perseroan kepada pemegang polis, tertanggung, dan peserta. Perseroan juga senantiasa melakukan perbaikan pada kelemahan pengendalian dan prosedur yang memicu terjadinya risiko reputasi.

The Company has followed up and resolved any give the solution from policyholders, insured, or participants, including legal claims that could increase exposure to reputational risk.

In addition, the Company has developed a reliable mechanism in carrying out effective reputation risk control measures, such as conveying information whenever there is a change in the Company’s regulations on the policyholders, insured, and participants. The Company also continuously made improvements to control weaknesses and procedures that trigger reputational risk.


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Evaluasi Atas Efektivitas Sistem Manajemen Risiko

Evaluasi terhadap penerapan sistem manajemen risiko senantiasa dilakukan Perseroan secara berkala oleh Direksi, di bawah pengawasan Dewan Komisaris melalui Komite Pemantau Risiko yang bertugas membantu Dewan Komisaris dalam memantau pelaksanaan manajemen risiko yang disusun oleh Direksi.

Direksi secara berkala melakukan evaluasi penerapan manajemen risiko terhadap kesesuaian sistem manajemen risiko yang diterapkan dengan kebutuhan operasional bisnis Perseroan berdasarkan laporan yang disampaikan oleh fungsi manajemen risiko, termasuk laporan mengenai profil risiko dan rekomendasi yang diberikan oleh Komite Manajemen Risiko. Hasil evaluasi tersebut dilakukan untuk menentukan kebijakan dalam rangka meningkatkan efektivitas penerapan sistem manajemen risiko di Perseroan.

Pernyataan Dewan Komisaris dan Direksi atas Kecukupan Sistem Manajemen Risiko

Dewan Komisaris dan Direksi menilai penerapan sistem manajemen risiko Perseroan sepanjang tahun 2021 telah berjalan baik dan efektif. Kondisi tersebut ditunjukkan dengan kemampuan penyelesaian berbagai risiko yang dihadapi Perseroan melalui ketepatan prosedur dan langkah mitigasi, tanpa menimbulkan dampak negatif lainnya.

Evaluation on the Effectiveness of the Risk Management System

Evaluation of the implementation of the risk management system is always periodically conducted by the Company by the Board of Directors, under the supervision of the Board of Commissioners through the Risk Oversight Committee whose task is to assist the Board of Commissioners in monitoring the implementation of risk management prepared by the Board of Directors.

The Board of Directors periodically evaluates the implementation of risk management against the suitability of the risk management system applied to the Company’s business operational needs based on reports submitted by the risk management function, including reports on risk profiles and recommendations provided by the Risk Management Committee. The results of the evaluation are used as an input in determining policies to improve the effectiveness of the implementation of the risk management system in the Company.

Statements of the Board of Commissioners and the Board of Directors on the Adequacy of the Risk Management System

The Board of Commissioners and Board of Directors assessed that the implementation of internal control system in 2021 was running well and effectively. This condition is demonstrated by the ability to resolve various risks faced by the Company through the accuracy of procedures and mitigation measures, without causing any other negative impacts.

Audit EksternalExternal Audit

Fungsi pengawasan independen terhadap aspek keuangan Perseroan dilakukan dengan melaksanakan pemeriksaan audit eksternal yang dilakukan oleh Kantor Akuntan Publik (KAP). Auditor eksternal yang memeriksa laporan keuangan Perseroan tahun buku 2021 adalah Kantor Akuntan Publik PKF-Paul Hadiwinata, Hidajat, Arsono, Retno, Palilingan & Rekan yang ditetapkan melalui RUPS Tahunan tanggal 23 Juni 2021 berdasarkan usulan dari Dewan Komisaris yang memperhatikan rekomendasi Komite Audit. Proses pemilihannya dilakukan sesuai dengan mekanisme pengadaan barang dan jasa yang berlaku. Untuk menjamin independensi dan kualitas hasil pemeriksaan, Auditor Eksternal yang ditunjuk tidak boleh memiliki benturan kepentingan dengan Perseroan.

The independent supervision function of the Company’s financial aspects is implemented through external audit examination conducted by a Public Accounting Firm. The external auditor examined the Company’s Financial Statements for 2021 financial year was PKF-Paul Hadiwinata, Hidajat, Arsono, Retno, Palilingan & Partners Public Accounting Firm, as determined by Annual GMS on June 23rd, 2021 based on the proposal from the Board of Commissioners by considering the recommendation of the Audit Committee. The selection process was carried out in accordance with existing goods and services procurement. To ensure the independence and quality of the examination results, the External Auditor should not have any conflict of interest with the Company.



RUPS Tahunan juga memberikan wewenang sepenuhnya kepada Dewan Komisaris dan/atau Direksi untuk menetapkan honorarium dan persyaratan-persyaratan lain yang berkenaan dengan penunjukan akuntan publik tersebut, termasuk menunjuk dan menetapkan honorarium dan persyaratan lainnya bagi Kantor Akuntan Publik pengganti apabila Kantor Akuntan Publik PKF Paul Hadiwinata, Hidajat, Arsono, Retno, Palilingan & Rekan dengan sebab apa pun tidak dapat menyelesaikan audit Laporan Keuangan Perseroan tahun buku 2021. Pelaporan penunjukan kantor akuntan publik telah disampaikan kepada Otoritas Jasa Keuangan dengan disertai rekomendasi yang diberikan oleh Komite Audit dengan mengacu Peraturan Otoritas Jasa Keuangan No. 13/POJK.03/2017 tentang Penggunaan Jasa Akuntan Publik dan Kantor Akuntan Publik dalam Kegiatan Jasa Keuangan.

Efektivitas pelaksanaan tugas audit eksternal dan kepatuhan Perseroan terhadap ketentuan direalisasikan dengan penyediaan semua catatan akuntansi dan data penunjang yang diperlukan bagi audit eksternal oleh Perseroan. Dengan begitu, audit eksternal dapat memberikan pendapatnya tentang kewajaran, ketaatan, dan kesesuaian Laporan Keuangan Perseroan dengan standar audit yang berlaku. Informasi AP dan KAP yang telah melakukan audit Laporan Keuangan Perseroan dalam kurun waktu 5 tahun terakhir diungkapkan pada tabel berikut.

TahunYear

Kantor Akuntan PublikPublic Accounting Firm

Nama AkuntanAccountant Name

Biaya*Fee(Rp)

OpiniOpinion

2017 PKF-Paul Hadiwinata, Hidajat, Arsono, Retno, Palilingan & Rekan Retno Dwi Andani SE, Ak, CPA, CA 250.000.000 Wajar tanpa pengecualian

Unqualified

2018 PKF-Paul Hadiwinata, Hidajat, Arsono, Retno, Palilingan & Rekan Retno Dwi Andani SE, Ak, CPA, CA 275.000.000

Wajar dalam semua hal materialUnqualified in all materialaspects

2019 PKF-Paul Hadiwinata, Hidajat, Arsono, Retno, Palilingan & Rekan Santoso Chandra SE, MM, Ak, CPA, CA 305.000.000


2020 PKF-Paul Hadiwinata, Hidajat, Arsono, Retno, Palilingan & Rekan Santoso Chandra SE, MM, Ak, CPA, CA 330.000.000


2021 PKF-Paul Hadiwinata, Hidajat, Arsono, Retno, Palilingan & Rekan Retno Dwi Andani SE, Ak, CPA, CA 350.000.000


* Belum termasuk PPN sebesar 10%. / Not including 10% VAT.

Jasa Lain yang Diberikan

Tidak terdapat jasa lain yang diberikan oleh PKF-Paul Hadiwinata, Hidajat, Arsono, Retno, Palilingan & Rekan selain melalui audit atas Laporan Keuangan Konsolidasian Perseroan untuk tahun buku 2021.

The Annual General Meeting of Shareholders also granted full authority to the Board of Commissioners and/or Board of Directors to determine the fee and other requirements related to the appointment of Public Accountant and to appoint and determine substitute Public Accounting Firm in case PKF-Paul Hadiwinata, Hidajat, Arsono, Retno, Palilingan & Partners Public Accounting Firm is unable to complete the audit on the Company’s Financial Statements for 2021 financial year for any reason. Report on the appointment of public accounting firm has been submitted to the Financial Services Authority accompanied by recommendations given by the Audit Committee with reference to the Financial Service Authority Regulations No. 13/POJK.03/2017 on the Use of Public Accountants and Public Accounting Firms services in Financial Services Activities.

The effectiveness of the execution of external audit and the Company’s compliance with regulations are realized by providing all accounting records and supporting data required for external audits. Therefore, the external auditor can provide their opinion on the fairness, compliance and conformity of the Company’s Financial Statements with the applicable auditing standards. Information on AP and KAP that have audited the Company’s financial statements in the last 5 years is presented in the following table.

Other Service Rendered

There are no other services provided by PKF-Paul Hadiwinata, Hidajat, Arsono, Retno, Palilingan & Partners other than audit of the Company’s Consolidated Financial Statements for 2021 financial year.


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Kode EtikCode of Conduct

Etika dan Tanggung Jawab Profesi merupakan bagian dari Peraturan Perusahaan sebagaimana diatur dalam Pasal 21 Bab VII Peraturan Perusahaan tentang Etika dan Tanggung Jawab Profesi.

Etika dan Tanggung Jawab Profesi tersebut mewajibkan seluruh karyawan Perseroan untuk bertindak dalam semua aspek jabatan dan pekerjaan sesuai dengan standar etika dan integritas profesi. Hal-hal yang diatur dalam Etika dan Tanggung Jawab Profesi, yaitu:1. Integritas dan Objektivitas;2. Aturan Penerimaan dan Pemberian Hadiah;3. Informasi mengenai Hak Kepemilikan dan Informasi Rahasia;4. Media Massa dan Penerbitan;5. Tata Kelola Kepegawaian yang Layak;6. Pelecehan dan Intimidasi;7. Pengamanan Aset Perusahaan;8. Kecermatan Catatan dan Pelaporan Perusahaan;9. Hubungan dengan Pemasok;10. Pencucian Uang (Money Laundering)/Kenali Nasabah Anda;11. Perundang-undangan dan Peraturan;12. Menerima dan Melakukan Aktivitas Luar;13. Hubungan Sosial yang dapat Diterima (social acceptability);14. Asuransi atas Objek Milik Karyawan;15. Hubungan Keluarga antar Karyawan LippoInsurance;16. Sinergi; dan17. Pelaksanaan.

Dengan menerapkan kualitas dan integritas para insan Perseroan, fondasi akhlak, serta best practice GCG secara berkesinambungan, akan memberikan kontribusi positif terhadap keberlangsungan bisnis Perseroan di masa kini dan masa mendatang.

Sosialisasi Kode Etik dan Penegakan Kode Etik

Sosialisasi Kode Etik dilakukan untuk mendistribusikan informasi terkait penerapan Kode Etik Perseroan secara efektif, agar seluruh insan Perseroan mulai dari karyawan, jajaran manajemen, Direksi, hingga Dewan Komisaris dapat memahami dan menjadikan pedoman dalam melaksanakan aktivitas kegiatan operasional Perseroan. Pada tahun 2021, sosialisasi Kode Etik dilaksanakan pada 31 Mei 2021, di mana seluruh karyawan Perseroan diwajibkan membaca, memahami, dan mengisi pernyataan setuju untuk mematuhi isi Kode Etik yang disirkulasi melalui media digital email blast.

Laporan Pelanggaran

Sepanjang tahun 2021, tidak terdapat pelanggaran Kode Etik yang bersifat material dan merugikan Perseroan.

Professional Ethics and Responsibilities is part of the Company Regulations as regulated in Article 21 Chapter VII Company Regulation about Professional Ethics and Responsibilities.

Professional Ethics and Responsibilities required all Company’s employees in all position and work aspects to act in accordance with ethical standards and professional integrity. The Professional Ethics and Responsibilities regulates:1. Integrity and Objectivity;2. Rules in Accepting and Giving Gifts;3. Information on Proprietary Rights and Confidential Information;4. Mass Media and Publication;5. Proper Human Resources Governance;6. Harassment and Intimidation;7. Safeguarding of Company’s Assets;8. Accuracy of Company’s Records and Reporting;9. Relationships with Suppliers;10. Money Laundering/Know Your Customer;11. Laws and Regulations;12. Receiving and Performing Outside Activities;13. Social Acceptability;14. Insurance for Employees’ Assets;15. Family Relationship among LippoInsurance Employees;16. Synergy; and17. Implementation.

By implementing the quality and integrity, the Company’s personnel, moral foundations, and GCG best practices on an ongoing basis, will make a positive contribution to the sustainability of the Company’s business in the present and in the future.

Code of Conduct Dissemination and Enforcement

The dissemination of Code of Ethics is conducted to distribute information related to the implementation of the Code of Ethics effectively, so that all Company personnel from employees, management, Board of Directors, to the Board of Commissioners can understand and make it as their guidelines in carrying out the Company’s operational activities. In 2021, the dissemination of Code of Ethics was held on May 31st, 2021 where all Company’s employees were required to read, understand, and complete a Declaration to comply with the Code of Ethics contents which are circulated through email blast digital media.

Violation Report

There was no violation of the Code of Ethics that were material and detrimental to the Company throughout 2021.



Perkara Penting dan Sanksi AdministratifImportant Cases and Administrative Sanctions Faced

Perkara Penting

Informasi mengenai perkara penting yang dihadapi Perseroan dan Entitas Anak (PT Lippo Life Assurance/Lippo Life), serta anggota Dewan Komisaris dan Direksi yang menjabat sepanjang tahun 2021 diuraikan sebagai berikut.

Permasalahan HukumLegal Cases

Total KasusTotal Cases

PidanaCriminal

PerdataCivil

LippoInsurance

Telah mendapat putusan yang mempunyai kekuatan hukum tetapHas received a ruling with permanent legal force - 1

Dalam proses penyelesaian In the process of settlement - -

Total - 1

Lippo Life

Telah mendapat putusan yang mempunyai kekuatan hukum tetapHas received a ruling with permanent legal force - -

Dalam proses penyelesaian In the process of settlement - 1

Total - 1

Pokok PerkaraCase Substance

Status PerkaraCase Status

Risiko dan Pengaruh terhadap Perseroan

Risks and Impact on theCompany

Tindak lanjutFollow up

Kasus Pidana / Criminal Case

LippoInsurance

- - - -

Lippo Life

- - - -

Kasus Perdata / Civil Case

Melalui Lembaga Peradilan / Via the Judicial Institutions

LippoInsurance

PT Multi Spunindo Jaya SelesaiCompleted

Perseroan sebagai anggota koasuransi.The Company as member of coinsurance.

Tidak AdaNone

Important Cases

Information regarding litigation faced by the Company and its Subsidiaries (PT Lippo Life Assurance/Lippo Life), as well as members of the Board of Commissioners and Board of Directors who served throughout 2021 are described as follows.


235

Pokok PerkaraCase Substance

Status PerkaraCase Status

Risiko dan Pengaruh terhadap Perseroan

Risks and Impact on theCompany

Tindak lanjutFollow up

Lippo Life

Kasus Perdata dengan nomor perkara 326/Pdt.G/2021/PN.Bks, yaitu: wanprestasi terhadap perjanjian kredit yang dilakukan oleh BPR Karya Bakti Sejahtera (KBS) terhadap nasabahnya, dalam hal ini PT Lippo Life Assurance menjadi Turut Tergugat karena perjanjian kredit tersebut dilengkapi dengan produk asuransi yang dikeluarkan oleh PT Lippo Life Assurance.

Civil Case with case No. 326/Pdt.G/2021/PN.Bks, namely: breach of credit agreement made by BPR Karya Bakti Sejahtera (KBS) against its customers, in this case PT Lippo Life Assurance becomes Co-Defendant I because the credit agreement was be equipped with insurance products issued by PT Lippo Life Assurance.

Telah dilakukan tahap pembacaan Putusan oleh Pengadilan Negeri Bekasi.

The stage of reading the verdict by the Bekasi District Court has been carried out.

PT Lippo Life Assurance hanya sebagai Turut Tergugat dan PT Lippo Life Assurance telah memenuhi kewajiban pembayaran klaim sesuai ketentuan yang berlaku di dalam dengan polis, sehingga dalam kasus ini tidak ada risiko dan pengaruh terhadap PT Lippo Life Assurance.

PT Lippo Life Assurance position only as Co-Defendant and PT Lippo Life Assurance has fulfilled its obligation to pay claims in accordance with the provisions applicable in the policy, thus there is no risk and impact on PT Lippo Life Assurance in this particular case.

PT Lippo Life Assurance sedang menunggu amar putusan pengadilan.

PT Lippo Life Assurance is waiting for the court’s ruling.

Melalui Musyawarah Mufakat / Through Deliberation and Consensus

LippoInsurance

PT Raja Matras SelesaiCompleted


Tidak AdaNone

PT Rhino Mega Multi Plast SelesaiCompleted


Tidak AdaNone

PT Geo Link Nusantara SelesaiCompleted


Tidak AdaNone

Lippo Life

- - - -

Sanksi Administratif

Sepanjang tahun 2021, tidak ada sanksi peringatan dari Otoritas Jasa Keuangan maupun Bursa Efek Indonesia selaku fasilitator dan regulator pasar modal. Demikian juga, Entitas Anak serta anggota Dewan Komisaris dan Direksi yang menjabat tidak menerima sanksi administratif dan denda dari Regulator.

Administrative Sanctions

Throughout 2021, there will be no warning sanctions from the Financial Services Authority or the Indonesia Stock Exchange as capital market facilitators and regulators. As well, the Subsidiaries as well as serving members of the Board of Commissioners and Board of Directors did not receive any administrative sanctions nor fines from the Regulator.



Kepatuhan Pembayaran PajakTax Payment Compliance

Pengelolaan Anti Korupsi dan GratifikasiAnti-Corruption and Gratuity Management

Sistem Pelaporan PelanggaranWhistleblowing System

Perseroan berkomitmen untuk menjadi wajib pajak yang patuh terhadap peraturan perundang-undangan dengan membayar pajak sesuai ketentuan dan tepat waktu. Melalui komitmen tersebut, Perseroan telah turut serta dalam meningkatkan perekonomian dan pembangunan negara.

Pengendalian prosedur anti korupsi dan gratifikasi tercantum dalam Kode Etik Perusahaan yang telah disosialisasikan kepada seluruh insan Perseroan. Kebijakan prosedur anti korupsi dan gratifikasi wajib diterapkan dalam rangka menciptakan pengelolaan Perseroan yang sehat dan bebas dari praktik korupsi, kolusi, dan nepotisme. Perseroan senantiasa melakukan sosialisasi anti korupsi dan gratifikasi melalui kegiatan internal dan situs web Perseroan secara berkala. Pada tahun 2021, sosialisasi kode etik dan tanggung jawab profesi yang memuat mengenai beberapa hal terkait anti korupsi dan gratifikasi telah dilakukan pada tanggal 31 Mei 2021 terhadap seluruh karyawan Perseroan.

Perseroan telah membentuk sistem pelaporan pelanggaran (whistleblowing system/WBS) sebagai sarana bagi seluruh karyawan dalam menyampaikan pelaporan terhadap tindakan tidak etis, praktik fraud/kecurangan, pelanggaran hukum yang terjadi di lingkungan Perseroan. Penerapan whistleblowing system yang efektif dapat memberikan manfaat bagi Perseroan terutama untuk menciptakan lingkungan kerja yang aman dan nyaman.

Perlindungan bagi Pelapor

Perseroan berkomitmen untuk memberikan perlindungan kepada seluruh pihak yang melaporkan adanya tindakan pelanggaran yang terjadi, baik di lingkungan internal maupun eksternal. Perseroan menjamin kerahasiaan identitas dan informasi pelapor guna menciptakan rasa aman bagi pihak pelapor.

The Company is committed to being lawfully taxpayers who comply with laws and regulations by paying taxes according to the provisions and in timely manner. Through this commitment, the Company has participated in increasing the economy and development.

Anti-corruption and gratuity procedures are contained in the Code of Conduct which has been disseminated to all Company personnel. Anti-corruption and gratification procedures must be implemented to create a healthy Company’s management and free from corruption, collusion, and nepotism. The Company continues to disseminate anti-corruption and gratification through internal activities and the Company’s website on a regular basis. In 2021, the dissemination of the Code of Ethics and Professional Responsibilities which includes regarding some related anti-corruption and gratuities matters was conducted on May 31st, 2021 for all Company’s employees.

The Company has established a whistleblowing system (WBS) as a channel for all employees to submit report against unethical conduct, fraud practice, violations of the law and regulations within the Company. The implementation of an effective whistleblowing system can provide benefits for the Company, especially in creating a safe and comfortable work environment.

Whistleblowers Protection Program

The Company is committed to provide protection to all parties who report violations, both internally and externally. The Company guarantees the confidentiality of the whistleblower’s identity and information to create a sense of security for the whistleblower.


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Pihak Pengelola dan Penanganan Pengaduan

Pengaduan pelanggaran yang terjadi di lingkungan Perseroan dapat disampaikan dengan mengisi formulir whistleblowing yang tersedia di situs web Perseroan. Setiap pelapor yang akan menyampaikan pengaduan harus disertakan dengan bukti-bukti. Hal tersebut dilakukan untuk mengantisipasi pengaduan pelanggaran yang didasarkan dengan unsur kesengajaan untuk menjatuhkan orang lain.

Laporan Pengaduan Pelanggaran

Sepanjang tahun 2021, tidak terdapat laporan pengaduan pelanggaran yang bersifat material dan signifikan melalui sistem WBS, sehingga tidak terdapat informasi terkait pelanggaran, tindak lanjut dan sanksi yang diberikan.

Perseroan juga tidak menemukan adanya internal fraud yang terjadi sepanjang tahun 2021 sebagaimana telah disampaikan kepada regulator dalam Laporan Pengendalian Fraud dan Penerapan Strategi Anti Fraud PT Lippo General Insurance Tbk 2021.

Perseroan juga senantiasa menerapkan strategi anti fraud yang diuraikan sebagai berikut.1. Pencegahan

a. Melaksanakan prinsip know your employee, yaitu dengan melakukan screening di awal penerimaan karyawan melalui Surat Keterangan Catatan Kepolisian (SKCK) dan media sosial karyawan tersebut; serta

b. Mensosialisasikan kesadaran akan anti kecurangan melalui berbagai media internal.

2. Deteksia. Melaksanakan audit internal secara berkala, seperti audit

compliance dan audit ISO; sertab. Memaksimalkan fungsi Komite Anti Fraud yang

bekerja sama dengan Unit Audit Internal dan Divisi People Development untuk secara berkala melakukan pemeriksaan atas potensi fraud di lingkungan internal.

3. Investigasi, Pelaporan, dan Sanksia. Pelaksanaan proses investigasi dapat dilakukan oleh Unit

Audit Internal dan/atau Komite Anti Fraud;b. Pelaporan akan disampaikan ke Direksi untuk proses

tindak lanjut penentuan sanksi; sertac. Tindak kriminal akan dilaporkan ke pihak berwenang.

4. Pemantauan, Evaluasi, dan Tindak Lanjuta. Pemantauan dilakukan oleh Unit Audit Internal sesuai

mekanisme yang berlaku di dalam Perseroan; serta

b. Evaluasi dan tindak lanjut dibahas secara berkala minimal per semester.

Complaint Management

Complaints of violations that occur within the Company can be submitted by filling out the whistleblowing form available on the Company’s website. Each whistleblower who will submit a complaint must be accompanied by evidence. This is necesary to anticipate whistleblowing report based on the deliberate element to bring others people down.

Whistleblowing Report

There was no material and significant whistleblowing report that went through the WBS system throughout 2021, so there was no information regarding violations, follow-ups and sanctions given.

The Company also did not find any internal fraud incidents occurred throughout 2021 as has been conveyed to the regulator in the Report on Fraud Control and Implementation of the Anti-Fraud Strategy at PT Lippo General Insurance Tbk 2021.

The Company also always implements an anti-fraud strategy as described as follows.1. Prevention

a. Implementing the Know Your Employee principle, i.e. by performing a screening at the beginning of the recruitment process by requiring a Police Record Information Letter (SKCK) and via the employee’s social media; and

b. Campaign for anti-fraud awareness through various internal media.

2. Conductinga. Conducts regular internal audits, such as compliance

audit and ISO audit; andb. Maximizing the Anti-Fraud Committee function by working

closely with internal audit and the People Development Division to periodically perform examination of potential fraud in the internal environment.

3. Investigation, Reporting, and Sanctionsa. The investigation process can be conducted by the

Internal Audit Unit and/or Anti-Fraud Committee;b. Report will be submitted to the Board of Directors for the

determination of sanctions; andc. Criminal acts will be reported to the proper authorities.

4. Monitoring, Evaluation, and Follow Upa. Monitoring is conducted by the Internal Audit Unit in

accordance to the mechanisms that apply within the Company; and

b. Evaluation and follow-up are discussed regularly at minimum on each semester.



Rencana Strategis Jangka Pendek

Short Term Strategic Plan

Perseroan fokus pada rencana dan langkah-langkah strategis jangka waktu 1 tahun ke depan yang dikemas dalam satu tema yaitu “Growing with Confidence”. Strategi pertumbuhan ini merupakan program berkelanjutan dari 2 tahun sebelumnya yang merupakan bagian dari rencana bisnis jangka panjang 5 tahun. Pada tahun 2022 Perseroan akan memaksimalkan momentum yang telah dimiliki di tahun 2021 untuk mencapai pertumbuhan premi, keuntungan operasional, dan mengimplementasikan 6 pilar Strategic Business (SBU). Tahun 2022 merupakan tahun yang penuh tantangan dan kesempatan untuk bertumbuh lebih baik. Dalam meraih momentum tersebut, Perseroan mengandalkan kekuatan fundamental yang telah dimiliki dan dicerminkan pada 3 aspek, yaitu:a. Solid Financial;b. Growing Ecosystem; danc. Committed Team Work.

Pertumbuhan Perseroan yang lincah akan dilakukan melalui 3 direktorat dalam organisasi yaitu Direktorat Commercial, Direktorat Operational, dan Direktorat Financial & Administration. Ketiga direktorat tersebut akan didukung dan dikawal sepenuhnya oleh Direktorat Compliance yang mengedepankan nilai-nilai tata kelola dan manajemen risiko.

The Company focus on strategic plans and measures for the next 1 year which are packaged in one theme, I,e, “Growing with Confidence”. This growth strategy is a continuous program from the previous 2 years which is part of a 5-year long-term business plan. The Company will maximize the momentum it has in 2021 to achieve premium growth, operational profits, and implement the 6 pillars of Strategic Business (SBU) in 2022. Year 2022 is a year full of challenges and opportunities for growth. In effort to achieve this momentum, the Company relies on its fundamental strengths which are reflected in 3 aspects, i.e.:a. Solid Financials;b. Growing Ecosystem; andc. Committed Team Work.

The Company’s agile growth will be executed through 3 directorates, i.e. the Commercial Directorate, Operational Directorate, and Financial & Administration Directorate. The three directorates will be fully supported and supervised by the Compliance Directorate, which prioritizes the values of governance and risk management.

Langkah Strategis Jangka Menengah

Medium Term Strategic Measures

Perseroan melaksanakan rencana dan langkah-langkah strategis yang ditujukan untuk menunjang pertumbuhan bisnis berkesinambungan dan kuat secara fundamental dengan memaksimalkan program-program strategis yang telah disusun yang mencakup pencapaian yang disebut sebagai Employee, User, dan Customer Experience. Pencapaian tersebut dikemas dalam 3 ekosistem, 3 skenario pertumbuhan, 3 pengembangan bisnis, dan 3 kontributor pertumbuhan. Target seluruh tahapan bisnis tersebut diharapkan dapat selesai dalam periode 3 tahun, yaitu dimulai di tahun 2021 sampai dengan 2023.

Setelah melewati pertumbuhan Perseroan hampir 15 tahun, pada tahun 2020 Perseroan telah menempati ranking nasional di peringkat 13 secara GPW dari 70 lebih perusahaan asuransi umum di Indonesia dan peringkat 6 secara NPW. Hal ini merupakan pencapaian yang luar biasa. Harapan Perseroan dapat memanfaatkan setiap kesempatan untuk pencapaian visi ke depan, yaitu dapat menempati peringkat 5 besar dari sisi perolehan pendapatan premi secara nasional.

The Company implement strategic plans and steps that have a purpose to support sustainable and fundamentally strong business growth by maximizing the predetermined strategic programs which include achievements referred to as Employee, User, and Customer Experience. These achievements are packaged in 3 ecosystems, 3 growth scenarios, 3 business developments, and 3 growth contributors. The target for all business stages is expected to be completed within a period of 3 years, starting in 2021 until 2023.

After going through the Company’s growth for almost 15 years, the Company ranked 13th in from more 70 general insurance companies in Indonesia and 6th in NPW in 2020. This is an extraordinary achievement. The Company hopes to take advantage of every opportunity to achieve its vision for the future, which is to rank in the top 5 in earning premium income nationally.

Langkah Strategis Jangka Panjang

Long Term Strategic Measures

Direksi telah memiliki strategi dalam pencapaian Visi, yaitu perlunya menyediakan banyak ruang untuk pertumbuhan. Untuk mendukung pencapaian visi tersebut, Direksi telah mencanangkan pembentukan pilar 6 SBU yang diikuti dengan langkah-langkah strategis dalam bentuk program kerja untuk mencapai sasaran tersebut.

Road map rencana bisnis Perseroan tersebut telah dibuat dengan rencana dan langkah-langkah dan program kerja strategis yang telah disusun dan ditetapkan untuk jangka waktu 5 tahun sekali. Rencana jangka panjang Perseroan untuk tahun 2020-2025 telah memasuki 5 tahun ketiga terhitung sejak tahun 2011. Rencana bisnis jangka panjang Perseroan tahap pertama dimulai pada tahun 2011-2015, di mana Perseroan mengusung rencana dan langkah-langkah strategis yang bertemakan “Operational Excellence”, di mana Perseroan berfokus pada penguatan kegiatan bisnis secara operasional yang akan menjadi fundamental di dalam pengembangan visi selanjutnya. Kemudian berlanjut pada pembangunan Perseroan periode jangka panjang kedua dengan menerapkan tema dan visi “Value Creation”, yaitu usaha-usaha yang dilakukan Perseroan untuk memberikan nilai tambah (added value) bagi nasabah. Hingga nantinya akan berlanjut masuk pada periode rencana bisnis jangka panjang Perseroan tahap ketiga yang menerapkan “Digital Leveraging” yang akan dimulai pada tahun 2023.

The Board of Directors has a strategy in achieving the Vision, i.e. the need to provide many spaces to grow. To support the achievement of this Vision, the Board of Directors has launched the formation of 6 pillars of SBUs followed by strategic steps in the form of work programs to achieve these targets.

The Company’s business plan road map has been made with strategic plans, measures and work programs that have been prepared and determined for a 5 years period. The Company’s long-term plan for 2020-2025 has entered its third 5 years since 2011. The first phase of the Company’s long-term business plan began in 2011-2015, in which the Company carried out strategic plans and measures with the theme “Operational Excellence”, where the Company focused on strengthening business activities operationally which will be fundamental in developing the next Vision. Afterwards, it proceeds to the second long-term phase of the Company’s development by using the theme and vision of “Value Creation”, i.e. efforts made by the Company to provide added value for the customers. All of these will continue to the third phase of the Company’s long-term business plan period which implement “Digital Leveraging” that will begin in 2023.

Rencana Strategis PerusahaanCompany Strategic Plans


239

TANGGUNG JAWAB SOSIAL DAN LINGKUNGANEnvironmental Social Responsibility

89,79%dari Total Karyawan / of Total Employees

1,09Giga Joule (GJ)/Miliar Rupiah / Giga Joule (GJ)/Billion Rupiah

NIHILZERO

308,04%

Proporsi Tenaga Kerja Lokal*Local Workers Proportion

Efisiensi EnergiEnergy Efficiency

Peningkatan Biaya PPMPPM Expenses Increase

Tingkat Kecelakaan KerjaWork Accident Rate

* Tenaga kerja lokal merupakan karyawan yang berdomisili sama dengan wilayah operasional Perseroan. / Local workers are employees who live in the same area as the Company’s operations.


240


241

Tujuan Pembangunan Berkelanjutan (Sustainable Development Goals/SDGs) yang dicanangkan Perserikatan Bangsa-Bangsa (PBB) pada 21 Oktober 2015 lalu telah menjadi salah satu agenda dunia dalam meningkatkan kesejahteraan manusia dan planet bumi di masa mendatang. Sebagai warga korporasi yang baik, LippoInsurance berkomitmen untuk berkontribusi menyukseskan resolusi tersebut sesuai dengan kapasitas dan bidang usaha Perseroan. Komitmen LippoInsurance salah satunya diwujudkan dengan merealisasikan program tanggung jawab sosial dan lingkungan (TJSL). Melalui program tersebut, LippoInsurance berupaya untuk memberikan manfaat yang sebesar-besarnya kepada para pemangku kepentingan, seperti regulator, karyawan, nasabah, masyarakat, dan mitra usaha, termasuk para agen. LippoInsurance berkeyakinan bahwa perubahan positif yang dikerjakan dalam masyarakat akan menciptakan peluang berkelanjutan bagi generasi ke generasi. LippoInsurance memiliki komitmen untuk dapat mewujudkan pertumbuhan usaha yang baik dan pada saat bersamaan juga memberikan kontribusi yang positif terhadap lingkungan dan sosial masyarakat.

Program-program TJSL yang dilaksanakan Perseroan antara lain berpedoman pada:1. Undang-Undang No. 40 Tahun 2007 tentang Perseroan

Terbatas;2. Undang-Undang No. 13 Tahun 2003 tentang Ketenagakerjaan;3. Undang-Undang No. 8 Tahun 1999 tentang Perlindungan

Konsumen; 4. Peraturan Pemerintah No. 47 Tahun 2012 tentang Tanggung

Jawab Sosial dan Lingkungan Perseroan Terbatas;

The Sustainable Development Goals (SDGs) proclaimed by the United Nations (UN) on October 21st, 2015 have become one of the world’s agenda in improving human welfare and planet earth in the future. As a good corporate citizen, LippoInsurance is committed to contributing to the success of the resolution in accordance with the Company’s capacity and line of business. LippoInsurance’s commitments is manifested, among others, by implementing environmental social responsibility (ESR) program. Through this program, LippoInsurance strives to provide maximum benefit to the stakeholders such as regulators, employees, customers, communities, and business partners, including agents. LippoInsurance believes that positive changes made in society will create sustainable opportunities for future generations. LippoInsurance is committed to achieve good business growth and at the same time making a positive contribution to the environment and society.

CSR programs implemented by the Company shall, among others, refer to:1. Law No. 40 of 2007 concerning Limited Liability Companies;

2. Law No. 13 of 2003 concerning Manpower;3. Law No. 8 of 1999 concerning Consumer Protection;

4. Government Regulation No. 47 of 2012 concerning Social and Environmental Responsibility of Limited Liability Companies;


TANGGUNG JAWAB SOSIAL DAN LINGKUNGAN / Environmental Social Responsibility242

5. Peraturan Otoritas Jasa Keuangan No. 51/POJK.03/2017 tentang Penerapan Keuangan Berkelanjutan bagi Lembaga Jasa Keuangan, Emiten, dan Perusahaan Publik;

6. Peraturan Otoritas Jasa Keuangan No. 76/POJK.07/2016 tentang Peningkatan Literasi dan Inklusi Keuangan di Sektor Jasa Keuangan bagi Konsumen dan/atau Masyarakat;

7. Surat Edaran Otoritas Jasa Keuangan No. 30/SEOJK.07/2017 tentang Pelaksanaan Kegiatan dalam Rangka Meningkatkan Literasi Keuangan di Sektor Jasa Keuangan;

8. Surat Edaran Otoritas Jasa Keuangan No. 31/SEOJK.07/2017 tentang Pelaksanaan Kegiatan dalam Rangka Meningkatkan Inklusi Keuangan di Sektor Jasa Keuangan;

9. ISO 9001:2015 tentang Sistem Manajemen Mutu terkait Penyelenggaraan Pelayanan Kesehatan dan Pelayanan Non-Kesehatan; serta

10. ISO 27001:2013 tentang Sistem Manajemen Keamanan Informasi.

Perseroan senantiasa berkomitmen untuk merealisasikan program-program TJSL yang dapat memberikan kontribusi positif terhadap lingkungan dan sosial masyarakat. Adapun fokus program TJSL Perseroan meliputi:

5. Financial Services Authority Regulation No. 51/POJK.03/2017 concerning the Implementation of Sustainable Finance for Financial Service Institutions, Issuers, and Public Companies;

6. Financial Services Authority Regulation No. 76/POJK.07/2016 concerning Improvement of Inclusion and Financial Literacy in the Financial Services Sector for Consumers and/or the Community;

7. Financial Services Authority Circular No. 30/SEOJK.07/2017 concerning Implementation of Activities to Improve Financial Literacy in the Financial Services Sector;

8. Financial Services Authority Circular Letter No. 31/SEOJK.07/2017 concerning Implementation of Activities to Improve Financial Inclusion in the Financial Services Sector;

9. ISO 9001:2015 regarding Quality Management System related to the Implementation of Health Services and Non-Health Services; and

10. ISO 27001:2013 on Information Security Management System.

The Company is always committed to realizing ESR (Environmental and Social Responsibility) programs that can provide a positive contribution to the environment and social community. The focus of the Company’s ESR program includes:

Tata Kelola OrganisasiPerseroan merumuskan dan menerapkan keputusan yang

strategis sehingga program-program TJSL dapat direalisasikan.

Organizational GovernanceThe Company establishes and implements strategic decisions

so ESR programs can be realized properly.

Prosedur Operasi yang WajarPerseroan senantiasa menerapkan perilaku etis organisasi saat berhubungan dengan organisasi

dan individu lain.

Fair Operating ProcedureThe Company always applies organizational

ethical behavior when dealing with other organizations and individuals.

Produk/Jasa serta Pelanggan, Mitra Usaha, dan Investor

Perseroan senantiasa memenuhi hak-hak pelanggan, mitra usaha, dan investor yang harus dipenuhi.

Products/Services and Customers, Business Partners, and Investors

The Company always fulfills the customers, business partners and investors rights that must be fulfilled.

Lingkungan HidupPerseroan bertanggung jawab penuh atas

dampak lingkungan hidup dari kegiatan bisnis yang dilakukan.

EnvironmentThe Company is fully responsible for any

environmental impact of its business activities.

Perlibatan dan Pengembangan MasyarakatPerseroan mengalokasikan dana untuk bantuan masyarakat, pendidikan, dan

kesehatan.

Community Engagement and DevelopmentThe Company allocates budget for community,

education and health support.

Praktik Ketenagakerjaan, Kesehatan, dan Keselamatan Kerja

Perseroan senantiasa menerapkan praktik-praktik ketenagakerjaan (labor practices)

dalam mengelola karyawan.

Employment, Occupational Health and Safety Practices

The Company always applies labor practices in managing employees.

Pemenuhan Hak Asasi ManusiaPerseroan senantiasa memenuhi hak dasar yang berhak dimiliki seluruh orang sebagai

manusia, yang antara lain mencakup hak sipil, politik, ekonomi, sosial, dan budaya.

Fulfillment of Human RightsThe Company always fulfills all basic human

rights which include civil, political, economic, social and cultural rights.


243

Ikhtisar KeberlanjutanSustainability Highlight

Uraian SatuanUnit 2021 2020 2019 Description

Aspek Ekonomi Economy Aspect

Kuantitas Produk atau Jasa

Segmen Operasi

Operation Segment

3 3 3 Products or Services Quantity

Produk terkait Keuangan Berkelanjutan

Produk Asuransi

Insurance Product

20 19 19 Sustainable Finance-related Products

Keterlibatan Pemasok Lokal

Jumlah PerusahaanNumber of Company

17 18 18

Engagement of Local Suppliers Nilai Kontrak (Miliar Rupiah)Contract Value (Billion Rupiah)

3,95 8,99 8,00

Aspek Sosial Social Aspect

Pengelolaan Karyawan Employees Management

Jumlah Karyawan OrangPeople 431 508 522 Number of Employees

Tenaga Kerja Lokal OrangPeople 387 363 359 Local Workers

Tingkat Perputaran Karyawan % 16,72 15,92 25,12 Employee Turnover Rate

Program Pengembangan Kompetensi Program 138 52 92 Competency Development

Program

Biaya Program Pengembangan Kompetensi

Miliar RupiahBillion Rupiah 4,08 4,47 3,21 Competency Development

Program Expenses

Pengembangan dan Pemberdayaan Masyarakat (PPM) Community Development and Empowerment (PPM)

Pelaksanaan Program PPM Program 7 9 2 PPM Program Implementation

Penerima Manfaat PihakParty 7 9 2 Benefit Recipients

Biaya PPM Juta RupiahMillion Rupiah 338,43 82,94 39,02 PPM Expenses


TANGGUNG JAWAB SOSIAL DAN LINGKUNGAN / Environmental Social Responsibility244

Uraian SatuanUnit 2021 2020 2019 Description

Aspek Lingkungan Environment Aspect

Energi Energy

Penggunaan Energi Giga Joule (GJ) 3.090,97 3.482,97 3.711,25 Energy Consumption

Intensitas Energi

Giga Joule (GJ)/Miliar

RupiahGiga Joule (GJ)/Billion

Rupiah

1,76 2,85 3,18 Energy Intensity

Efisiensi Energi

Giga Joule (GJ)/Miliar

RupiahGiga Joule (GJ)/Billion

Rupiah

1,09 0,32 - Energy Efficiency

Air Water

Penggunaan Air

Meter Kubik (m3)

Cubic Meter (m3)

8.790 10.432 11.314 Water Consumption

Intensitas Air

m3/Miliar Rupiah

m3/Billion Rupiah

5,01 8,55 9,69 Water Intensity

Efisiensi Air

m3/Miliar Rupiah

m3/Billion Rupiah

3,54 1,14 - Water Efficiency

Penggunaan Kertas dan Cetakan Juta RupiahMillion Rupiah 656,89 994,29 1.227,28 Use of Papers and Molding Tool

Biaya Investasi Lingkungan Juta RupiahMillion Rupiah 102,57 40,80 4,27 Environment Investment

Expenses

Uraian terkait kebijakan dan program tanggung jawab sosial dan lingkungan (TJSL) dibahas secara lebih komprehensif pada Laporan Keberlanjutan Perseroan yang disajikan secara terpisah dari Laporan Tahunan ini.

A description related to environmental social responsibility (ESR) policies and programs is discussed more comprehensively in the Sustainability Report which is presented separately from this Annual Report.


245

LAPORAN KEUANGANFINANCIAL STATEMENT


246

PT Lippo General Insurance Tbk

dan Entitas Anak/ and its Subsidiary

Laporan keuangan kosolidasian tanggal 31 Desember 2021

dan untuk tahun yang berakhir pada tanggal tersebut beserta laporan auditor independen/

Consolidated financial statements

as of December 31, 2021 and for the year then ended

with independent auditors’ report

Surat Pernyataan Direksi Directors' Statements Letter

Laporan Auditor Independen Independent Auditor's Report

Laporan Keuangan Konsolidasian Consolidated Financial Statements

Laporan Posisi Keuangan Konsolidasian Consolidated Statements of Financial Position

Laporan Laba Rugi dan Penghasilan Consolidated Statements of Profit or Loss

Komprehensif Lain Konsolidasian and Other Comprehensive Income

Laporan Perubahan Ekuitas Konsolidasian Consolidated Statements of Changes in Equity

Laporan Arus Kas Konsolidasian Consolidated Statements of Cash Flows

Catatan atas Laporan Keuangan Konsolidasian Notes to Consolidated Financial Statements

Informasi Tambahan Supplementary InformationLaporan Posisi Keuangan Entitas Induk Statements of Financial Position Parent EntityLaporan Laba Rugi dan Penghasilan Statements of Profit or Loss and

Komprehensif Lain Entitas Induk Other Comprehensive Income Parent EntityLaporan Perubahan Ekuitas Entitas Induk Statements of Changes in Equity Parent EntityLaporan Arus Kas Entitas Induk Statements of Cash Flows Parent EntityCatatan atas Laporan Keuangan Entitas Induk Notes to Financial Statements Parent Entity

DAFTAR ISICONTENTS

Halaman/ Page

1 - 2

3 - 4

5

6

7 - 105

Paul Hadiwinata, Hidajat, Arsono, Retno, Palilingan & Rekan Registered Public Accountants Decree of the Finance Minister of the Republic of Indonesia No. 855/KM.1/2017

Tel: 021 – 3000 7879 • Fax: 021 3000 7898 • Email: [email protected] • www.pkf.co.id Paul Hadiwinata, Hidajat, Arsono, Retno, Palilingan & Rekan • UOB Plaza 30th & 42nd Floor • Jl. MH Thamrin Lot 8-10 Central Jakarta 10230 • Indonesia

Paul Hadiwinata, Hidajat, Arsono, Retno, Palilingan & Rekan is a member firm of the PKF International Limited family of legally independent firms and does not accept any responsibility or liability for the actions or inactions of any individual member or correspondent firm or firms.

No : 00182/2.1133/AU.1/08/0754-1/1/III/2022 Laporan Auditor Independen Independent Auditors’ Report Pemegang Saham, Komisaris dan Direksi The Shareholders’, Commissioner and Director PT Lippo General Insurance Tbk PT Lippo General Insurance Tbk

Kami telah mengaudit laporan keuangan konsolidasian PT Lippo General Insurance Tbk dan entitas anaknya terlampir, yang terdiri dari laporan posisi keuangan konsolidasian tanggal 31 Desember 2021, serta laporan laba rugi dan penghasilan komprehensif lain, laporan perubahan ekuitas dan laporan arus kas konsolidasian untuk tahun yang berakhir pada tanggal tersebut, dan suatu ikhtisar kebijakan akuntansi signifikan dan informasi penjelasan lainnya.

We have audited the accompanying consolidated financial statements of PT Lippo General Insurance Tbk and its subsidiary, which comprise the consolidated statement of financial position as of December 31, 2021, and the consolidated statement of profit or loss and other comprehensive income, changes in equity and cash flows for the year then ended, and a summary of significant accounting policies and other explanatory information.

Tanggung jawab manajemen atas laporan keuangan

Management’s responsibility for the financial statements

Manajemen bertanggung jawab atas penyusunan dan penyajian wajar laporan keuangan konsolidasian tersebut sesuai dengan Standar Akuntansi Keuangan di Indonesia, dan atas pengendalian internal yang dianggap perlu oleh manajemen untuk memungkinkan penyusunan laporan keuangan konsolidasian yang bebas dari kesalahan penyajian material, baik yang disebabkan oleh kecurangan maupun kesalahan.

Management is responsible for the preparation and fair presentation of such consolidated financial statements in accordance with Indonesian Financial Accounting Standards, and for such internal control as management determines is necessary to enable the preparation of consolidated financial statements that are free from material misstatement, whether due to fraud or error.

Tanggung jawab auditor Auditors’ responsibility

Tanggung jawab kami adalah untuk menyatakan suatu opini atas laporan keuangan konsolidasian tersebut berdasarkan audit kami. Kami melaksanakan audit kami berdasarkan Standar Audit yang ditetapkan oleh Institut Akuntan Publik Indonesia. Standar tersebut mengharuskan kami untuk mematuhi ketentuan etika serta merencanakan dan melaksanakan audit untuk memperoleh keyakinan memadai tentang apakah laporan keuangan konsolidasian bebas dari kesalahan penyajian material.

Our responsibility is to express an opinion on such consolidated financial statements based on our audit. We conducted our audit in accordance with Standards on Auditing established by the Indonesian Institute of Certified Public Accountants. Those standards require that we comply with ethical requirements and plan and perform the audit to obtain reasonable assurance about whether such consolidated financial statements is free from material misstatement.

Suatu audit melibatkan pelaksanaan prosedur untuk memperoleh bukti audit tentang angka-angka dan pengungkapan dalam laporan keuangan. Prosedur yang dipilih bergantung pada pertimbangan auditor, termasuk penilaian atas risiko kesalahan penyajian material dalam laporan keuangan, baik yang disebabkan oleh kecurangan maupun kesalahan. Dalam melakukan penilaian risiko tersebut, auditor mempertimbangkan pengendalian internal yang relevan dengan penyusunan dan penyajian wajar laporan keuangan entitas untuk merancang prosedur audit yang tepat sesuai dengan kondisinya, tetapi bukan untuk tujuan menyatakan opini atas keefektivitasan pengendalian internal entitas. Suatu audit juga mencakup pengevaluasian atas ketepatan kebijakan akuntansi yang digunakan dan kewajaran estimasi akuntansi yang dibuat oleh manajemen, serta pengevaluasian atas penyajian laporan keuangan secara keseluruhan.

An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial statements. The procedures selected depend on the auditors' judgment, including the assessment of the risk of material misstatement of the financial statements, whether due to fraud or error. In making those risk assessment, the auditors consider internal control relevant to the entity's preparation and fair presentation of the financial statements in order to design audit procedures that are appropriate in the circumtances, but not for the purpose of expressing an opinion on the effectiveness of the entity's internal control. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made by management, as well as evaluating the overall presentation of the financial statements.

Paul Hadiwinata, Hidajat, Arsono, Retno, Palilingan & Rekan Registered Public Accountants Decree of the Finance Minister of the Republic of Indonesia No. 855/KM.1/2017 Tanggung jawab auditor (lanjutan) Auditors’ responsibility (continued) Kami yakin bahwa bukti audit yang telah kami peroleh adalah cukup dan tepat untuk menyediakan suatu basis bagi opini audit kami.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion.

Opini Opinion Menurut opini kami, laporan keuangan konsolidasian terlampir menyajikan secara wajar, dalam semua hal yang material, posisi keuangan konsolidasian PT Lippo General Insurance Tbk dan entitas anaknya tanggal 31 Desember 2021, serta kinerja keuangan dan arus kas konsolidasiannya untuk tahun yang berakhir pada tanggal tersebut, sesuai dengan Standar Akuntansi Keuangan di Indonesia.

In our opinion, the accompanying consolidated financial statements present fairly, in all material respects, the consolidated financial position of PT Lippo General Insurance Tbk and its subsidiary as of December 31, 2021, and its consolidated financial performance and cash flows for the year then ended, in accordance with Indonesian Financial Accounting Standards.

Paul Hadiwinata, Hidajat, Arsono, Retno, Palilingan & Rekan

Retno Dwi Andani, S.E., Ak., CPA, CA Registrasi Akuntan Publik/ Public Accountant Registration No. AP.0754

4 Maret 2022/ March 4, 2022

PT LIPPO GENERAL INSURANCE Tbk PT LIPPO GENERAL INSURANCE TbkDAN ENTITAS ANAK AND ITS SUBSIDIARIESLAPORAN POSISI KEUANGAN CONSOLIDATED STATEMENTS OFKONSOLIDASIAN FINANCIAL POSITIONTanggal 31 Desember 2021 dan 2020 As of December 31, 2021 and 2020(Dinyatakan dalam Rupiah, kecuali dinyatakan lain) (Expressed in Rupiah, unless otherwise stated)

ASET ASSETS

Kas dan bank Cash and bankPihak ketiga Third partiesPihak berelasi Related parties

Piutang premi Premium receivablesPihak ketiga Third partiesPihak berelasi Related parties

Piutang reasuransi Reinsurance receivablesPihak ketiga Third partiesPihak berelasi Related parties

Piutang lain-lain - bersih Other receivables - net

Investasi InvestmentsDeposito berjangka Time deposits

Pihak ketiga Third partiesPihak berelasi Related parties

Efek Marketable securitiesPihak ketiga Third partiesPihak berelasi Related parties

Penyertaan saham Direct investmentsProperti investasi Investment properties

Jumlah investasi Total investments

Biaya dibayar di muka dan uang muka Prepaid expenses and advancesAset reasuransi Reinsurance assetsAset-hak-guna - bersih Right-of-use assets - netAset tetap - setelah dikurangi Fixed assets-net

akumulasi penyusutan tahun of accumulated depreciation 2021 dan 2020 masing-masing of Rp 56,096,035,490 andsebesar Rp 56.096.035.490 dan Rp 54,529,490,660Rp 54.529.490.660 for 2021 and 2020, respectively

Aset tak berwujud - setelah dikurangi Intangible assets - netakumulasi amortisasi tahun of accumulated amortization2021 dan 2020 masing-masing of Rp 12,138,738,185 andsebesar Rp 12.138.738.185 dan Rp 10,211,307,230Rp 10.211.307.230 for 2021 and 2020, respectively

Aset imbalan pasti neto Net defined benefit assetAset pajak tangguhan Deferred tax assetsAset lain-lain Other assets

JUMLAH ASET TOTAL ASSETS

The accompanying notes to consolidated financial statementsare an integral part of these consolidated financial statements

1.725.550.883 2g, 11 3.519.531.026

52.301.087.217 2h, 12 61.211.166.120

2.923.286.260.687 2.815.578.393.095

1.538.671.493 2t, 20

Catatan atas laporan keuangan konsolidasian merupakan bagian yang tidak terpisahkan dari laporan keuangan konsolidasian

416.816.488.615 448.922.767.297

99.585.606.578

2021 2020Notes

27.134.715.705 2d, 4 20.265.025.918

Catatan/

863.572.391.437

24.104.264.372

8.500.000.000

2s, 35 4.763.566.712

77.589.248.036 2o, 6 26.704.229.990

317.230.882.037 2k, 5 335.654.589.233

1.448.046.827.796 1.339.253.561.392

1.165.505.611 2d, 8 1.165.505.611 78.171.000.000 2e, 8

2d, 2u, 8, 37

109.733.218.126

284.893.416.722 2d, 8 267.163.804.617

1.654.713.867 3.880.122.619

14 1.794.292.943

2k, 2u, 5, 37 113.268.178.064

4.152.849.592 2f, 9 3.099.603.876

13.459.874.320 2d, 7 24.597.554.524

752.184.271.493 2d, 8 542.813.801.659 323.132.633.970 413.966.730.379

2o, 10

1.371.762.831

866.685.394.407

2.391.767.361 2d, 2u, 4, 37 3.839.238.454

29.526.483.066

902.307.978 2o, 2u, 6, 37 4.093.565.476

78.491.556.014 30.797.795.466

2d, 2u, 8, 37 4.410.501.000

7.515.000.586 2i, 13 6.061.775.311

1

PT LIPPO GENERAL INSURANCE Tbk PT LIPPO GENERAL INSURANCE TbkDAN ENTITAS ANAK AND ITS SUBSIDIARIESLAPORAN POSISI KEUANGAN CONSOLIDATED STATEMENTS OFKONSOLIDASIAN (Lanjutan) FINANCIAL POSITION (Continued)Tanggal 31 Desember 2021 dan 2020 As of December 31, 2021 and 2020(Dinyatakan dalam Rupiah, kecuali dinyatakan lain) (Expressed in Rupiah, unless otherwise stated)

LIABILITAS DAN EKUITAS LIABILITIES AND EQUITY

LIABILITAS LIABILITIES

Utang klaim Claim payablesPihak ketiga Third partiesPihak berelasi Related parties

Utang reasuransi Reinsurance payablesPihak ketiga Third partiesPihak berelasi Related parties

Utang komisi Commission payablesPihak ketiga Third partiesPihak berelasi Related parties

Utang pajak Taxes payableUang muka premi jangka panjang Deferred premium incomeLiabilitas kontrak asuransi Insurance contract liabilitiesLiabilitas sewa Lease liabilitiesLiabilitas imbalan kerja Employee benefits liabilities

Jangka pendek Short termImbalan pasca kerja Post employment benefits

Liabilitas pajak tangguhan Deferred tax liabilitiesUtang lain-lain Other payables

JUMLAH LIABILITAS TOTAL LIABILITIES

EKUITAS EQUITY

Modal saham Share capitaldengan nilai nominal Rp 500 with par value of Rp 500 per shareper saham Authorized capital -Modal dasar - 350.000.000 saham 350,000,000 sharesModal ditempatkan dan Issued and fully paid -disetor penuh - 150.000.000 saham 150,000,000 shares

Tambahan modal disetor Additional paid in capitalPengukuran kembali liabilitas Remeasurement of post

imbalan kerja - setelah pajak employment benefit - net taxCadangan perubahan nilai Reserves for changes of fair

wajar aset keuangan tersedia value of available-for-saleuntuk dijual - setelah pajak financial assets - net tax

Saldo laba Retained earningsCadangan umum General reservesBelum ditentukan penggunaannya Unappropriated

JUMLAH EKUITAS TOTAL EQUITY

JUMLAH LIABILITAS DAN EKUITAS TOTAL LIABILITIES AND EQUITY


35.539.914.791 -

2g, 111.438.854.121 3.224.437.569

2021 2020Notes

26.276.088.173

2.593.373.754 2.615.037.335

2.881.413.715 3.865.993.089

Catatan/

2l, 15 16.846.621.576

10.602.920.091 2o, 2u, 16, 37 4.195.970.180 139.334.539.567 2o, 16 156.734.915.887

26.285.631.820 17.105.872.604

9.543.647 2l, 2u, 15, 37 259.251.028

2n, 18

149.937.459.658 160.930.886.067

152.137.999.236 21 164.133.703.655

1.639.117.087.632 2n, 19 1.572.910.372.263

2m, 2u, 17, 37 1.843.211.090

3.254.388.432 2s, 35 9.748.336.182

3.472.921.691 2m, 17

2.051.451.547.356 1.954.498.917.680

102.724.933.405 2z, 23 102.724.933.405 75.000.000.000 22 75.000.000.000

(2.837.784.557) (3.852.887.901) 2t, 20, 42

20.000.000.000 24 19.000.000.000

(100.550.398.222) (53.755.765.474) 2d, 2u, 8, 37

871.834.713.331 861.079.475.415

777.497.962.705 24, 42 721.963.195.385

2.923.286.260.687 2.815.578.393.095


1.134.998.795 2s, 35

17.485.000.000 1.642.310.781

6.087.959.026 4.436.584.844

2t, 20

32.651.260.756

2

PT LIPPO GENERAL INSURANCE Tbk PT LIPPO GENERAL INSURANCE TbkDAN ENTITAS ANAK AND ITS SUBSIDIARIESLAPORAN LABA RUGI DAN PENGHASILAN CONSOLIDATED STATEMENTS OF PROFIT OR LOSSKOMPREHENSIF LAIN KONSOLIDASIAN AND OTHER COMPREHENSIVE INCOMEUntuk tahun-tahun yang berakhir For the years ended31 Desember 2021 dan 2020 December 31, 2021 and 2020(Dinyatakan dalam Rupiah, kecuali dinyatakan lain) (Expressed in Rupiah, unless otherwise stated)

PENDAPATAN REVENUESPendapatan underwriting Underwriting revenue

Premi bruto Gross premiumsPihak ketiga Third partiesPihak berelasi Related parties

Premi reasuransi Reinsurance premiumsPihak ketiga Third partiesPihak berelasi Related parties

Perubahan bersih liabilitas premi Net change in premium liabilities

Jumlah pendapatan premi neto Total net premium income

Hasil investasi Investment incomePendapatan/(beban) lain-lain - bersih Other income/(expenses) - net

JUMLAH PENDAPATAN TOTAL REVENUES

BEBAN EXPENSESKlaim-bruto Gross claims


Klaim reasuransi Reinsurance claimsPihak ketiga Third partiesPihak berelasi Related parties

Perubahan bersih estimasi Net change in estimatedliabilitas klaim claims liabilities

Jumlah beban klaim neto Total net claim expenses

Beban komisi-bersih Commission expenses – netBeban underwriting lainnya Other underwriting expensesBeban usaha Operating expenses

JUMLAH BEBAN TOTAL EXPENSES

LABA SEBELUM PAJAK PENGHASILAN INCOME BEFORE TAX

Beban pajak Tax expense

LABA TAHUN BERJALAN PROFIT FOR THE YEAR


2k, 2u, 25, 37

2021Catatan/

2020Notes

1.991.871.880.121 2k, 25 1.531.971.748.174

2.167.276.669.374 1.693.224.032.388

2o, 2u, 26, 37

175.404.789.253 161.252.284.214

(466.533.324.822) 2o, 26 (467.304.396.373)

1.753.770.002.196 1.220.142.637.207

74.331.328.392 39.899.324.303

67.077.296.315 2q, 32 39.658.198.559 4.880.985.557 34 (675.097.009)

2l, 2u, 28, 37

(466.764.683.134) (471.791.156.962)

(18.700.265.916) 2n, 27 (40.273.339.769)

1.681.811.720.324 1.181.159.535.657

(231.358.312) (4.486.760.589)

(252.713.681.591) 2o, 29 (279.528.226.839) (1.246.289.998) (2.216.308.469)

1.231.211.065.693 718.652.308.132

2o, 2u, 29, 37

1.366.446.262.406 2l, 28 917.861.819.549

1.440.777.590.798 957.761.143.852

51.483.112.452 118.483.345.506 239.947.083.610 2r, 33 206.201.182.748

(253.959.971.589) (281.744.535.308)

44.393.446.484 2n, 30 42.635.699.588

83.865.434.469 2m, 31 64.891.464.450

98.384.767.320 92.908.485.040


1.606.506.696.224 1.108.228.300.836

147.263.305.972 111.914.336.371

(48.878.538.652) 2s, 35 (19.005.851.331)

3

PT LIPPO GENERAL INSURANCE Tbk PT LIPPO GENERAL INSURANCE TbkDAN ENTITAS ANAK AND ITS SUBSIDIARIESLAPORAN LABA RUGI DAN PENGHASILAN CONSOLIDATED STATEMENTS OF PROFIT OR LOSS ANDKOMPREHENSIF LAIN KONSOLIDASIAN (Lanjutan) OTHER COMPREHENSIVE INCOME (Continued)Untuk tahun-tahun yang berakhir For the years ended31 Desember 2021 dan 2020 December 31, 2021 and 2020(Dinyatakan dalam Rupiah, kecuali dinyatakan lain) (Expressed in Rupiah, unless otherwise stated)


PENGHASILAN KOMPREHENSIF OTHER COMPREHENSIVELAIN INCOME

Pos yang tidak akan direklasifikasi Items that will not be reclassifiedke laba rugi to profit or loss

Pengukuran kembali liabilitas Remeasurements of postimbalan kerja employment benefit

Beban pajak terkait Related tax income

Pos yang akan direklasifikasi Items that will be reclassifiedke laba rugi to profit or loss

Aset keuangan tersedia untuk dijual Available-for-sale financial assetsBeban pajak terkait Related tax income

Jumlah rugi komprehensif Total other comprehensivelain tahun berjalan loss for the years

JUMLAH LABA KOMPREHENSIF TOTAL COMPREHENSIVE GAINTAHUN BERJALAN FOR THE YEAR

Laba tahun berjalan yang dapat Net incomediatribusikan kepada: attributable to:

Pemilik Entitas Induk Owners of the CompanyKepentingan non pengendali Non-controlling interests

Laba komprehensif yang dapat Comprehensive gaindiatribusikan kepada: attributable to:

Pemilik Entitas Induk Owners of the CompanyKepentingan non pengendali Non-controlling interests

LABA BERSIH PER SAHAM - EARNINGS PER SHARE -dalam Rupiah penuh in full Rupiah


2021Catatan/

2020Notes

yang tidak terpisahkan dari laporan keuangan konsolidasian

- -

52.605.237.916 44.781.312.438

656 2v, 36 619

2s, 35 41.448.238

(49.941.930.367)

2d, 2u, 8, 37

(46.794.632.748)

98.384.767.320 92.908.485.040

1.301.414.544

44.781.312.438

2t, 20 2.617.261.014 (286.311.200) 2s, 35 (802.503.249)

-

98.384.767.320 92.908.485.040

92.908.485.040

1.015.103.344 1.814.757.765

(46.841.561.910) (49.983.378.605) 46.929.162

(48.127.172.602)

Catatan atas laporan keuangan konsolidasian merupakan bagian

(45.779.529.404)

-

52.605.237.916

52.605.237.916 44.781.312.438

98.384.767.320

4

PT LIPPO GENERAL INSURANCE Tbk PT LIPPO GENERAL INSURANCE TbkDAN ENTITAS ANAK AND ITS SUBSIDIARIESLAPORAN PERUBAHAN EKUITAS CONSOLIDATED STATEMENTS OFKONSOLIDASIAN CHANGES IN EQUITYUntuk tahun-tahun yang berakhir For the years ended31 Desember 2021 dan 2020 December 31, 2021 and 2020(Dinyatakan dalam Rupiah, kecuali dinyatakan lain) (Expressed in Rupiah, unless otherwise stated)

Cadangan perubahan nilai

Pengukuran wajar asetkembali liabilitas keuangan tersedia Belum

Tambahan imbalan kerja/ untuk dijual/ DitentukanModal Modal Disetor/ Remeasurement Reserves for changes Cadangan Penggunaannya/

Saham/ Additional of post of fair value of Umum/ UnappropriatedCatatan/ Share Paid - in employment available-for-sale General Retained Jumlah/Notes Capital Capital benefit *) financial assets Reserves Earnings Total

Saldo per 31 Desember 2019 75.000.000.000 102.724.933.405 (5.667.645.666) (3.813.835.107) 18.000.000.000 662.268.280.557 848.511.733.189 Balance as of December 31, 2019

Dampak penerapan awal standar Impact of initial application of newakuntansi baru PSAK 73 - - - - - (113.570.212) (113.570.212) accounting standards PSAK 73

Saldo per 1 Januari 2020 75.000.000.000 102.724.933.405 (5.667.645.666) (3.813.835.107) 18.000.000.000 662.154.710.345 848.398.162.977 Balance as of January 1, 2020

Available-for-sale financial2d, 8 - - (49.983.378.605) - - (49.983.378.605) assets

Efek pajak terkait 2s, 35 - - 41.448.238 - - 41.448.238 Related tax effectPenilaian kembali imbalan kerja 2t, 20 - - 2.617.261.014 - - - 2.617.261.014 Remeasurement employee benefitsEfek pajak terkait 2s, 35 - - (802.503.249) - - - (802.503.249) Related tax effectDana cadangan umum 24 - - - 1.000.000.000 (1.000.000.000) - Appropriated for general reservesDividen kas 24 - - - - (32.100.000.000) (32.100.000.000) Laba bersih untuk tahun berjalan - - - - 92.908.485.040 92.908.485.040


2d, 8 - - (46.841.561.910) - - (46.841.561.910) assetsEfek pajak terkait 2s, 35 - - 46.929.162 - - 46.929.162 Related tax effectPenilaian kembali imbalan kerja 2t, 20 - - 1.301.414.544 - - - 1.301.414.544 Remeasurement employee benefitsEfek pajak terkait 2s, 35 - - (286.311.200) - - (286.311.200) Related tax effectDana cadangan umum 24 - - - 1.000.000.000 (1.000.000.000) - Appropriated for general reservesDividen kas 24 - - - - (41.850.000.000) (41.850.000.000) Laba bersih untuk tahun berjalan - - - - 98.384.767.320 98.384.767.320


*) Direklasifikasi, lihat catatan 42 Reclassified, see note 42 *)

Catatan atas laporan keuangan konsolidasian merupakan bagian The accompanying notes to consolidated financial statementsyang tidak terpisahkan dari laporan keuangan konsolidasian are an integral part of these consolidated financial statements

Saldo laba/Retained Earnings

dijual

Other Component of EquityKomponen Ekuitas Lainnya/

Cash dividendsCurrent year net income

Aset keuangan tersedia untukdijual

Cash dividends

Aset keuangan tersedia untuk Available-for-sale financial

Current year net income

5

PT LIPPO GENERAL INSURANCE Tbk PT LIPPO GENERAL INSURANCE TbkDAN ENTITAS ANAK AND ITS SUBSIDIARIESLAPORAN ARUS KAS CONSOLIDATED STATEMENTS OFKONSOLIDASIAN CASH FLOWSUntuk tahun-tahun yang berakhir For the years ended31 Desember 2021 dan 2020 December 31, 2021 and 2020(Dinyatakan dalam Rupiah, kecuali dinyatakan lain) (Expressed in Rupiah, unless otherwise stated)

Arus kas dari aktivitas operasi Cash flows from operating activities

Penerimaan premi Premium income receivedPenerimaan klaim reasuransi Reinsurance claims receivedPembayaran klaim Claims paidPembayaran komisi-bersih Commissions paid-netPembayaran premi reasuransi Reinsurance premiums paidPembayaran beban usaha Operating expenses paidPembayaran lain-lain - bersih Other payments - netPembayaran pajak Taxes paid

Kas bersih diperoleh Net cash provided bydari aktivitas operasi operating activities

Arus kas dari aktivitas investasi Cash flows from investing activities

Hasil penjualan dan Proceeds from sale and redemptionpencairan investasi of investments

Penerimaan bunga Interest income receivedPenerimaan dividen Dividend income receivedPenerimaan reksadana Mutual fund income receivedPenerimaan sewa Rent receivedPenempatan investasi Placement of investmentsPerolehan aset tetap Acquisition of fixed assetsHasil penjualan aset tetap Proceed from fixed assetsPembelian piranti lunak komputer Acquisition of computer software

Kas bersih digunakan Net cash used inuntuk aktivitas investasi investing activities

Arus kas dari aktivitas pendanaan Cash flows from financing activities

Pembayaran dividen Dividends paidPembayaran kembali atas

liabilitas sewa Repayments of lease liabilities

Kas bersih digunakan untuk Net cash used inaktivitas pendanaan financing activities

Dampak perubahan nilai kurs pada Effect of exchange rate changeskas dan bank cash on hand and in banks

Kenaikan bersih Net increase inkas dan bank cash on hand and in banks

Kas dan bank pada awal Cash on hand and in banks attahun the beginning of the year

Cash on hand and in banksKas dan bank pada akhir tahun at the end of the year


2021Catatan/

2020Notes

(10.054.810.989)

16.395.274.987

6.589.200.615

(1.701.941.412)

(1.389.269.456.775) (1.692.093.387.109)

(419.621.229.123) (82.200.724.516) (67.178.365.346)

1.242.334.445.588 1.485.371.514.350

(10.990.468.461)

(162.148.418.682) (477.758.109.543)

20.904.727.033

(61.872.724.044) (119.268.938.492) (16.847.058.431)

(80.610.672.951)

Catatan atas laporan keuangan konsolidasian merupakan bagian

17.515.063.757

2.032.848.860

461.374.343 91.066.525

(3.526.206.230) (1.031.709.180)

55.495.212 25.043.485

(11.114.729.036)

153.083.567 9.702.265.002

2h, 12

yang tidak terpisahkan dari laporan keuangan konsolidasian

2h, 12 665.000.001

(125.655.257.827) (174.272.381.033)

(41.830.134.000) (32.084.592.000)

(43.156.438.638) (33.786.533.412)

4.699.238.681 2i, 13

29.526.483.066 24.104.264.372

5.422.218.694

(1.326.304.638)

24.104.264.372

(1.431.597.831.580) (951.724.442.350)

24.351.821.522

174.208.871.674 214.592.619.848

2.200.367.527.430 1.577.254.866.433 206.266.211.040 286.731.870.138

6

PT LIPPO GENERAL INSURANCE Tbk PT LIPPO GENERAL INSURANCE TbkDAN ENTITAS ANAK AND ITS SUBSIDIARIESCATATAN ATAS LAPORAN KEUANGAN NOTES TO CONSOLIDATED FINANCIALKONSOLIDASIAN STATEMENTSUntuk tahun-tahun yang berakhir For the years ended 31 Desember 2021 dan 2020 December 31, 2021 and 2020(Dinyatakan dalam Rupiah, kecuali dinyatakan lain) (Expressed in Rupiah, unless otherwise stated)

1. U M U M 1. GENERAL

a. Pendirian Perusahaan a. Establishment of the Company

PT Lippo General Insurance Tbk (“Perusahaan”) berkedudukandi Jakarta Selatan dan didirikan dengan namaPT Asuransi Brawidjaja berdasarkan Akta Pendirian Nomor 1tanggal 6 September 1963, dibuat dihadapan Adasiah Harahap,S.H., dahulu Notaris di Jakarta, akta telah diubah dengan AktaNomor 28 tanggal 31 Desember 1963 dan Akta Nomor 46tanggal 24 Januari 1964 tentang perubahan nama Perusahaandari PT Asuransi Brawidjaja menjadiPT Maskapai Asuransi Marga Pusaka, keduanya dibuatdihadapan John Leonard Waworuntu, pada waktu itu sebagainotaris pengganti dari Adasiah Harahap, S.H., dahulu notaris diJakarta dan telah mendapatkan pengesahan dari MenteriKehakiman RI sebagaimana tercantum dalam PenetapanMenteri Kehakiman Republik Indonesia Nomor J.A.5/19/2tanggal 4 Februari 1964, telah didaftarkan di Kantor PaniteraPengadilan Negeri Surabaya dibawah No. 232 tanggal 11Februari 1964, serta telah diumumkan dalam Berita NegaraRepublik Indonesia Nomor 31 tanggal 17 April 1964, TambahanBerita Negara Nomor 74.

PT Lippo General Insurance Tbk (“Company”) was domiciledin South of Jakarta and established with namePT Asuransi Brawidjaja based on Notarial Deed Number 1dated September 6, 1963, that made before Adasiah Harahap,S.H., as a Notary in Jakarta, which deed that changed withNotarial Deed number 28 dated December 31, 1963 andNotarial deed number 46 dated January 24, 1964 about thechange of company name from PT Asuransi Brawidjaja intoPT Maskapai Asuransi Marga Pusaka, both of them madebefore John Leonard Waworuntu, at that time as a substitutenotary from Adasiah Harahap, S.H., formerly as a notary inJakarta and approved by Minister of Law Republic IndonesiaDecree Number J.A.5/19/2 dated February 4, 1964, which hasbeen registered on the district court clerk’s office of SurabayaNumber 232 dated February 11, 1964, and was published inState Gazette of Republic Indonesia Number 31 dated April17, 1964, Supplement number 74.

Kemudian Perusahaan mengubah nama dariPT Maskapai Asuransi Marga Pusaka menjadiPT Asuransi Marga Pusaka sesuai dengan Akta Nomor 4tanggal 1 Oktober 1982 yang dibuat dihadapan MisahardiWilamarta, S.H., Notaris di Jakarta sebagaimana tercantumdalam Keputusan Menteri Kehakiman Republik IndonesiaNomor C2-4625.HT.01.04.TH.83 tanggal 21 Juni 1983, sertatelah diumumkan dalam Berita Negara Nomor 47 tanggal 13Juni 1997, Tambahan Berita Negara Nomor 2295. Sesuaidengan Akta Nomor 53 tanggal 9 Januari 1991 yang dibuat olehMisahardi Wilamarta, S.H, Notaris di Jakarta, Perusahaanmengubah kedudukan semula di Surabaya menjadi di Jakartasebagaimana tercantum dalam Keputusan Menteri KehakimanRepublik Indonesia Nomor C2-8274 HT.01.04.TH.91 tanggal 30Desember 1991. Perusahaan kembali mengubah nama menjadiPT Lippo General Insurance berdasarkan Akta Nomor 118tanggal 6 Juli 1991 yang dibuat dihadapan Misahardi Wilamarta,S.H., Notaris di Jakarta sebagaimana tercantum dalamKeputusan Menteri Kehakiman Republik Indonesia tanggal 30Desember 1991 nomor C2-8274.HT.01.01.TH.91 serta telahdiumumkan dalam Berita Negara Nomor 19 tanggal 6 Maret1992, Tambahan Berita Negara Nomor 986.

Then Company changed its name fromPT Maskapai Asuransi Marga Pusaka intoPT Asuransi Marga Pusaka based on Notarial Deed number 4dated October 1, 1982 that made before Misahardi Wilamarta,S.H., Notary in Jakarta as stated in Minister of Law RepublicIndonesia Decree number C2-4625.HT.01.04.TH.83 datedJune 21, 1983, and also published on State Gazette number47 dated June 13, 1997, Supplement number 2295. Accordingto Notarial Deed number 53 dated January 9, 1991 that madeby Misahardi Wilamarta, S.H., notary in Jakarta, Companychanged its location from Surabaya to Jakarta as stated inMinister of Law Republic Indonesia Decree number C2-8274HT.01.04.TH.91 dated December 30, 1991. Companychanged its name again into PT Lippo General Insurancebased on Notarial Deed number 118 dated July 6, 1991 thatmade before Misahardi Wilamarta, S.H., notary in Jakarta asstated in Minister of Law Republic Indonesia dated December30, 1991 number C2-8274.HT.01.01.TH.91 and alsoannounced on State Gazzette number 19 dated March 6,1992, Supplement number 986.

Seluruh Anggaran Dasar Perusahaan telah mengalamibeberapa kali perubahan antara lain sehubungan denganperubahan status perseroan menjadi perusahaan terbukasesuai dengan Akta Nomor 155 tanggal 21 April 1997 yangdibuat dihadapan Misahardi Wilamarta, S.H., Notaris di Jakartasebagaimana tercantum dalam Keputusan Menteri KehakimanRepublik Indonesia Nomor C2-3250.HT.01.04.TH.97 tanggal 30April 1997 serta telah diumumkan dalam Berita Negara Nomor54 tanggal 8 Juli 1997, Tambahan Berita Negara Nomor 2699.

All of the Articles of Association Company’s has undergonesome changes among others in connection with a change inthe status of the company into a public company based onNotarial Deed number 155 dated April 21, 1997 that madebefore Misahardi Wilamarta, S.H., notary in Jakarta as statedin Minister of Law Republic Indonesia number C2-3250.HT.01.04.TH.97 dated April 30, 1997 and also publishedon State Gazette number 54 dated July 8, 1997, Supplementnumber 2699.

7

PT LIPPO GENERAL INSURANCE Tbk PT LIPPO GENERAL INSURANCE TbkDAN ENTITAS ANAK AND ITS SUBSIDIARIESCATATAN ATAS LAPORAN KEUANGAN NOTES TO CONSOLIDATED FINANCIALKONSOLIDASIAN (Lanjutan) STATEMENTS (Continued)Untuk tahun-tahun yang berakhir For the years ended 31 Desember 2021 dan 2020 December 31, 2021 and 2020(Dinyatakan dalam Rupiah, kecuali dinyatakan lain) (Expressed in Rupiah, unless otherwise stated)

1. U M U M (Lanjutan) 1. GENERAL (Continued)

a. Pendirian Perusahaan (lanjutan) a. Establishment of the Company (continued)

Kemudian anggaran dasar Perusahaan diubah dalam AktaPernyataan Keputusan Rapat PT Lippo General Insurance Tbkdengan Nomor 25 tanggal 27 Mei 2015, dibuat dihadapanEngawati Gazali, S.H, Notaris di Jakarta, yang mana aktatersebut telah mendapat persetujuan berdasarkan SuratKeputusan Menteri Hukum dan Hak Asasi Manusia RepublikIndonesia nomor AHU-0937962.AH.01.02.Tahun 2015 tanggal24 Juni 2015. Perusahaan juga menyesuaikan danmenegaskan kepemilikan saham sebagaimana termuat dalamAkta Pernyataan Keputusan Rapat PT Lippo General InsuranceTbk dengan nomor 37 tanggal 8 Juni 2018, dibuat dioleh Notaris Satria Amiputra Amimakmur, SH, M.Kn, akta tersebut telahmendapat Penerimaan Pemberitahuan dari KementerianHukum dan Hak Asasi Manusia Republik Indonesia nomor AHU-AH.01.03-0214781 tanggal 9 Juni 2018.

Dalam rangka penyesuaian Undang-Undang Nomor 40 Tahun2007 tentang Perseroan Terbatas, anggaran dasar Perusahaantelah diubah dengan Akta Nomor 111 tanggal 20 Februari2009, dibuat dihadapan Aulia Taufani, S.H., pada waktu itunotaris pengganti dari Sutjipto, S.H., Notaris di Jakarta, yangtelah mendapat persetujuan dari Menteri Hukum dan Hak AsasiManusia Republik Indonesia sebagaimana tercantum dalamSurat Keputusan Nomor AHU-11818.AH.01.02.Tahun 2009tanggal 8 April 2009, dan telah didaftarkan di Daftar PerseroanNomor AHU-0014989.AH.01.09.Tahun 2009 tanggal 8 April2009, serta telah diumumkan dalam Berita Negara RepublikIndonesia Nomor 51 tanggal 25 Juni 2010, Tambahan BeritaNegara No. 5299.

Perusahaan berkedudukan di Jakarta Selatan, dengan KantorPusat di Gedung Lippo Kuningan Lantai 27, Unit A & F, Jl. H. R.Rasuna Said kav. B-12. Perusahaan memiliki Kantor Cabangdan Kantor Pemasaran yang berlokasi di Karawaci, Medan,Surabaya, Palembang, Bandung, Semarang, Solo, Pekanbaru,Cikarang, Makassar, Balikpapan dan Bali. Entitas Induk UtamaPerusahaan adalah PT Inti Anugerah Pratama.

Berdasarkan Akta Anggaran Dasar Pasal 3 ayat 1, maksud dantujuan dari Perusahaan ialah berusaha dalam bidang Asuransi.

In accordance with the Company's Article of Association article3 clause 1, the aim and objective of the Company is to engagein providing insurance.

In order to adjust Law Number 40 in year 2007 aboutCompany Law, company’s articles of association has changeswith Notarial Deed number 111, dated February 20, 2009, thatmade before Aulia Taufani, S.H., at that time as a substitute ofnotary from Sutjipto, S.H., notary in Jakarta, which grantedapproval from Minister of Law and Human Rights RepublicIndonesia as stated in Decree number AHU-11818.AH.01.02.Year 2009 dated April 8, 2009, and has beenregistered in Company Register number AHU-0014989.AH.01.09.Year 2009 dated April 8, 2009 and alsoannounced on State Gazette number 51, dated June 25, 2010,Supplement number 5299.

Then, Company’s Articles of Association modified on MeetingDecision statement deed of PT Lippo General Insurance Tbknumber 25, dated May 27, 2015, that made before EngawatiGazali, S.H., notary in Jakarta which that Notarial Deed alsogranted based on Minister of Law and Human Rights RepublicIndonesia number AHU-0937962.AH.01.02.Year 2015 datedJune 24, 2015. The Company also adjusting and affirming theshare ownership as stated in Meeting Decision statementdeed of PT Lippo General Insurance Tbk number 37 datedJune 8, 2018, that made by notary Satria AmiputraAmimakmur, SH, M.Kn, that Notarial Deed also acquiredreceive notice from Minister of Law and Human RightsRepublic Indonesia number AHU-AH.01.03-0214781 datedJune 9, 2018.

The Company's Articles of Association last modified onMeeting Decision statement deed of PT Lippo GeneralInsurance Tbk number 83 dated June 23, 2021, that made byStephanie Wilamarta, SH, Notary in Jakarta, that NotarialDeed already granted and recorded in the Law AdministrationSystem of Minister of Law and Human Rights RepublicIndonesia dated July 14, 2021, as stated on:

Perusahaan mengubah Anggaran Dasar terakhir kali denganAkta Pernyataan Keputusan Rapat PT Lippo General InsuranceTbk dengan nomor 83 tanggal 23 Juni 2021, dibuat dihadapanStephanie Wilamarta, SH, Notaris di Jakarta, akta tersebut telahditerima dan dicatat di dalam Sistem Administrasi BadanHukum Kementerian Hukum dan Hak Asasi Manusia RepublikIndonesia tanggal 14 Juli 2021, sebagaimana dinyatakan pada:

The Company is located in South Jakarta and its head office isat Lippo Kuningan Building Floor 27, Unit A & F, Jl. H. R.Rasuna Said kav. B-12. Its branches and marketing office arelocated in Karawaci, Medan, Surabaya, Palembang, Bandung,Semarang, Solo, Pekanbaru, Cikarang, Makassar, Balikpapanand Bali. Ultimate Parent Entity is PT Inti Anugerah Pratama.

- surat Penerimaan Pemberitahuan Perubahan Anggaran Dasarnomor AHU-AH.01.03-0428113, untuk Perubahan AnggaranDasar PT Lippo General Insurance Tbk;

- receive notice amendment to the articles of associationnumber AHU-AH.01.03-0428113, about amendment to thearticles of association of PT Lippo General Insurance Tbk;

- surat Penerimaan Pemberitahuan Perubahan Data Perseroannomor AHU-AH.01.03-0428114, untuk Perubahan Direksi danDewan Komisaris PT Lippo General Insurance Tbk.

- receive notice amendment to the Company's Data numberAHU-AH.01.03-0428114, for the changes Board of Directorand Commissioner of PT Lippo General Insurance Tbk.

8



b. b.

c. c.

Dewan Komisaris Board of CommissionersPresident Commissioner

Komisaris Independen Independent CommissionerKomisaris Independen Independent Commissioner

Dewan Direksi Board of DirectorsPresiden Direktur President DirectorDirektur Independen Independent DirectorDirektur Director

Komite Audit: Audit CommitteeKetua ChairmanAnggota MemberAnggota Member

Key management and other information

Frans LamuryJamilah Mawira Sungkar

Benny Haryanto Djie *)

Initial Public Offering of the Company

Pada tanggal 31 Desember 2021 dan 2020, susunan pengurusberdasarkan Pernyataan Keputusan Rapat dalam akta No. 83tanggal 23 Juni 2021 yang dibuat dihadapan StephanieWilamarta, SH, notaris di Jakarta dan akta No. 8 tanggal 7Agustus 2020 yang dibuat dihadapan Stephanie Wilamarta, SH,notaris di Jakarta , adalah sebagai berikut:

As of December 31, 2021 and 2020, based on MeetingDecision Statement held on June 23, 2021 as documented inNotarial Deed No. 83, that made before Stephanie Wilamarta,SH, notary in Jakarta and August 7, 2020 as documented inNotarial Deed No. 8, that made before Stephanie Wilamarta,SH, notary in Jakarta respectively, the Company’smanagement consists of the following:

31 Desember 2021/

Perusahaan telah mendapat persetujuan dari Menteri KeuanganRI - Bapepam pada tahun 1997 untuk mencatatkan 51.000.000sahamnya dengan nilai nominal Rp 500 per saham denganharga perdana sebesar Rp 2.225 pada bursa efek di Indonesia.Sebelum dilakukan penawaran umum saham kepadamasyarakat, jumlah saham ditempatkan dan disetor adalah99.000.000 saham, sehingga sesudah penawaran umumtersebut jumlah seluruh saham ditempatkan dan disetor adalah150.000.000 saham. Tanggal efektif penawaran umum perdanatersebut adalah tanggal 27 Juni 1997. Pencatatan sahamtersebut dilakukan pada tanggal 22 Juli 1997 pada Bursa EfekIndonesia. Seluruh saham perusahaan telah tercatat padaBursa Efek Indonesia.

In 1997, the Company obtained the approval from the Ministryof Finance Bapepam for the initial public offering of 51,000,000shares with Rp 500 par value per share with an offering priceof Rp 2,225 per share at the Indonesian Stock Exchange. Priorto the initial public offering, the issued and fully paid capital is99,000,000 shares, thus after the initial public offering, theissued and fully paid capital became 150,000,000 shares. Theinitial public offering became effective on June 27, 1997. Theshares were listed on July 22, 1997 in the Indonesia StockExchange. All of the Company's shares are listed in theIndonesia Stock Exchange.

Manajemen kunci dan informasi lainnya


December 31, 202031 Desember 2020/


Presiden Komisaris

Frans Lamury

Frans Lamury

Ali Chendra **)

Raymond Liu

Agus Benjamin

December 31, 2020

Penawaran Umum Saham Perusahaan

Perusahaan telah memperoleh izin usaha dari MenteriKeuangan dengan surat keputusan terakhir No. Kep-173/KM.13/1992 tanggal 17 Juni 1992. Perusahaan memulaikegiatan komersialnya pada tahun 1983.

31 Desember 2021/

Agus Benjamin

Karnadi Nawawi

Johannes Agus

Ali Chendra

Totok Sugiharto ****)

Raymond Liu

The Company obtained its operating license from the Ministryof Finance based on its Letter No. Kep-173/KM.13/1992 datedJune 17, 1992. The Company commenced its commercialactivities in 1983.


31 Desember 2020/

Frans LamuryKarnadi Nawawi

December 31, 2021

December 31, 2021

Johannes Agus ***)

9



c. c.

*) *)

**) **)

***) ***)

****) ****)

d. d.

Pada tanggal 7 Agustus 2020, berdasarkan keputusan rapatpemegang saham yang telah menyetujui pengangkatandirinya sebagai Presiden Komisaris dan jabatannya efektifsetelah lulus penilaian kemampuan dan kepatutan OJKsebagaimana surat keputusan no. KEP-46/NB.11/2021tanggal 29 Januari 2021.

On August 7, 2020 based on shareholder's meetingdecision agreed her appointment as PresidentCommissioner and his position effective after passed fit andproper test OJK according to decision letter no. KEP-46/NB.11/2021 dated January 29, 2021.

Pada tanggal 31 Desember 2021 dan 2020, Perusahaanmemiliki karyawan tetap sejumlah 326 dan 340 orang (tidakdiaudit).

Entitas anak yang dikonsolidasi

Entitas anak Perusahaan, PT Lippo Life Assurance ("LLA"),didirikan pada 15 April 2013 dan memperoleh izin usaha olehOtoritas Jasa Keuangan (OJK) dengan Surat Keputusan No.Kep-124/D.05/2014 tertanggal 31 Oktober 2014. LLA adalahperusahaan yang bergerak di bidang asuransi jiwa danberdomisili di Jakarta, Indonesia. Persentase kepemilikanefektif perusahaan pada 31 Desember 2021 dan 2020 adalahmasing-masing sebesar 99,99%. Jumlah aset sebelumeliminasi pada 31 Desember 2021 dan 2020 adalah sebesarRp 235.602.842.185 dan Rp 184.950.288.649.

The Company's subsidiary, PT Lippo Life Assurance ("LLA"),was established on April 15, 2013 and obtained operationallicense from Financial Service Authority in its Decision LetterNo. Kep-124/D.05/2014 dated October 31, 2014. LLA isengaged in life insurance activity, is domiciled in Jakarta,Indonesia. The Company's effective percentage of ownershipas of December 31, 2021 and 2020 is 99.99%. Its total assetsbefore elimination as of December 31, 2021 and 2020 areRp 235,602,842,185 and Rp 184,950,288,649, respectively.

Laporan keuangan konsolidasian ini telah selesai dandiotorisasi oleh manajemen Perusahaan pada tanggal 4 Maret2022. Manajemen bertanggung jawab atas penyusunan danpenyajian laporan keuangan konsolidasian.

As of December 31, 2021 and 2020, the Company has 326and 340 permanent employees, respectively (unaudited).

Manajemen kunci dan informasi lainnya (lanjutan) Key management and other information (continued)

Efektif per 7 Agustus 2020, berdasarkan keputusan rapatpemegang saham yang telah menyetujui pengundurandirinya sebagai Presiden Komisaris.

Effective August 7, 2020, based on shareholder's meetingdecision agreed agreed his resignation as PresidentCommissioner.

Efektif per 23 Juni 2021, berdasarkan keputusan rapatpemegang saham yang telah menyetujui pengundurandirinya sebagai Direktur.

Effective June 23, 2021, based on shareholder's meetingdecision agreed agreed his resignation as Director.

Pada tanggal 23 Juni 2021, berdasarkan keputusan rapatpemegang saham yang telah menyetujui pengangkatandirinya sebagai Direktur dan jabatannya efektif setelah luluspenilaian kemampuan dan kepatutan OJK sebagaimanasurat keputusan no. KEP-159/NB.11/2021 tanggal 31 Maret2021.

On June 23, 2021 based on shareholder's meeting decisionagreed her appointment as Director and his positioneffective after passed fit and proper test OJK according todecision letter no. KEP-159/NB.11/2021 dated March 31,2021.

The accompanying consolidated financial statements werecompleted and authorized for issue by the Company'smanagement on March 4, 2022. Management responsible forthe preparation of the consolidated financial statements.

Consolidated subsidiary

10



d. d.

Cipta Proteksi Dinamis III

CIMB Principal CPF

CB XXXII

KIK Reksa Dana Terproteksi CIMB-Principal CPF CB XXXIIantara PT CIMB-Principal Asset Management sebagai ManajerInvestasi dan PT Bank Central Asia Tbk sebagai BankKustodian dituangkan dalam Akta No. 49 tanggal 30 Oktober2017 yang dibuat dihadapan Dini Lastari Siburian, S.H., notarisdi Jakarta. Tanggal efektif reksa dana adalah 14 November2017. Tujuan investasi reksa dana adalah memberikan proteksi100% atas pokok investasi yang akan dicapai secarakeseluruhan pada tanggal pelunasan akhir.

KIK Reksa Dana Terproteksi CIMB-Principal CPF CB XXXIIbetween PT CIMB-Principal Asset Management as InvestmentManager and PT Bank Central Asia Tbk as custodian bank setforth in the Deed No. 49 dated October 30, 2017 of DiniLastari Siburian, S.H., notary in Jakarta. The effective dateof mutual fund is November 14, 2017. The purpose of mutualfund is to provide 100% principal protection against theinvestment fund units to be achieved overall at the end of thesettlement date.

KIK Reksa Dana Terproteksi Cipta Proteksi Dinamis IIIbetween PT Ciptadana Asset Management as InvestmentManager and PT CIMB Niaga Tbk as custodian bank set forthin the Deed No. 15 dated November 15, 2016 of LeolinJayayanti, S.H., M.Kn, notary in Jakarta. The effective dateof Mutual Funds is November 30, 2016. The purpose of thatMutual Fund is to provide 100% principal protection againstthe investment fund units to be achieved overall at the end ofthe settlement date through investment mechanisms inaccordance with the investment policy and provide unitholders potential distribution of investment returns.

KIK Reksa Dana Terproteksi Cipta Proteksi Dinamis III antaraPT Ciptadana Asset Management sebagai Manajer Investasidan PT CIMB Niaga Tbk sebagai Bank Kustodian dituangkandalam Akta No. 15 tanggal 15 November 2016 di hadapanLeolin Jayayanti, S.H., M.Kn notaris di Jakarta. Tanggal efektifReksa dana 30 November 2016. Tujuan Reksa dana adalahuntuk memberikan proteksi 100% atas pokok investasiterhadap unit penyertaan yang akan dicapai secarakeseluruhan pada tanggal pelunasan akhir melaluimekanisme investasi sesuai dengan kebijakan investasiserta memberikan pemegang unit penyertaan potensipembagian hasil investasi.

Consolidated subsidiary (continued)

Mutual fundJakarta

Reksa dana/

Start of commercial operations

2017

Jumlah aset (sebelum eliminasi)/

Entitas anak yang dikonsolidasi (lanjutan)

Reksa Dana Terproteksi

Tahun operasi

2016 100.130.767.743

komersial/

100.370.567.606

Reksa Dana Terproteksi

Total assets (before elimination)

Domisili/ Domicile

Jenis usaha/ Nature of business 2021Entitas anak/ Subsidiary 2020

Reksa Dana Terproteksi Cipta Proteksi Dinamis III dan CIMBPrincipal CPF CB XXXII adalah Reksa Dana bersifat terbukaberbentuk Kontrak Investasi Kolektif (KIK) berdasarkanPeraturan Otoritas Jasa Keuangan No. 23/POJK.04/2016tentang Reksa dana berbentuk Kontrak Investasi Kolektif yangberlaku sejak tanggal 19 Juni 2016 dan Peraturan Otoritas JasaKeuangan No. 48/POJK.04/2015 tentang PedomanPengelolaan Reksa Dana Terproteksi, Reksa Dana denganpenjaminan, dan Reksa Dana Indeks yang berlaku tanggal 29Desember 2015.

Reksa Dana Terproteksi Cipta Proteksi Dinamis III andCIMB Principal CPF CB XXXII are Open-end Fund that haveform Collective Investment Contract (KIK) based onRegulation of the Financial Service Authority No.23/POJK.04/2016 regarding Mutual fund in form of CollectiveInvestment Contract effective date June 19, 2016 andRegulation of the Financial Service Authority No.48/POJK.04/2015 regarding the Guidelines on Management ofProtected Mutual Fund, Mutual Fund with guarantee and IndexMutual Fund effective date December 29, 2015.

51.231.113.058 51.034.047.686

Mutual fund

Reksa dana/

Jakarta

Entitas anak yang dikonsolidasikan ke dalam laporan keuangankonsolidasian Grup merupakan Entitas Bertujuan Khusus (EBK)dalam bentuk reksa dana dengan ringkasan sebagai berikut:

The subsidiary that is consolidated into the Group'sconsolidation financial statements is a Special Purpose Entity(SPE) in the form of a mutual fund with a summary as follows:

11



d. d.

2. IKHTISAR KEBIJAKAN AKUNTANSI PENTING 2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

a. Dasar penyajian laporan keuangan konsolidasian a.

The Company is the founder or the sponsor of the mutualfund, and receive the main benefit resulted from the mutualfund activities and also own the whole units of the mutualfund.

Penyusunan laporan keuangan konsolidasian sesuai denganStandar Akuntansi Keuangan di Indonesia mengharuskanpenggunaan estimasi dan asumsi. Hal tersebut jugamengharuskan manajemen untuk membuat pertimbangandalam proses penerapan kebijakan akuntansi Grup. Area yangkompleks atau memerlukan tingkat pertimbangan yang lebihtinggi atau area di mana asumsi dan estimasi dapat berdampaksignifikan terhadap laporan keuangan konsolidasiandiungkapkan di Catatan 3.

The consolidated financial statements have been preparedbased on historical cost, except for certain accounts which aremeasured on the basis described in the related accountingpolicies. The consolidated financial statements are preparedusing accrual basis, except for the statements of cash flows.

Laporan arus kas konsolidasian disusun dengan menggunakanmetode langsung dengan mengelompokkan arus kas dalamaktivitas operasi, investasi dan pendanaan.

The preparation of consolidated financial statements inconformity with Indonesian Financial Accounting Standardsrequires the use of certain critical accounting estimates andassumption. It also requires management to exercise itsjudgement in the process of applying the Group’s accountingpolicies. The areas involving a higher degree of judgement orcomplexity, or areas where assumptions and estimates aresignificant to the consolidated financial statements aredisclosed in Note 3.

The consolidated statement of cash flows is prepared basedon the direct method by classifying cash flows on the basis ofoperating, investing, and financing activities.

Dasar pengukuran dalam penyusunan laporan keuangankonsolidasian adalah konsep biaya perolehan (historical cos t), kecuali beberapa akun tertentu disusun berdasarkanpengukuran lain, sebagaimana diuraikan dalam kebijakanakuntansi masing-masing akun tersebut. Laporan keuangankonsolidasian disusun berdasarkan konsep akrual, kecuali aruskas.

Perusahaan merupakan pendiri atau sponsor dari reksa dana,serta memperoleh manfaat utama dari kegiatan reksa danadan sekaligus memiliki seluruh unit penyertaan reksa danatersebut.

Basis of preparation of the consolidated financial statements

Laporan keuangan konsolidasian telah disusun dan disajikansesuai dengan Standar Akuntansi Keuangan di Indonesia, yangmencakup Pernyataan Standar Akuntansi Keuangan (“PSAK”)dan Interpretasi Standar Akuntansi Keuangan ("ISAK") yangdikeluarkan oleh Dewan Standar Akuntansi Keuangan IkatanAkuntan Indonesia ("DSAK IAI") dan Peraturan-peraturanmengenai Pedoman Penyajian dan Pengungkapan LaporanKeuangan yang diterbitkan oleh Otoritas Jasa Keuangan("OJK").

The consolidated financial statements have been preparedand presented in accordance with Indonesian FinancialAccounting Standards, which comprise the Statement ofFinancial Accounting Standards ("SFAS") and Interpretationsof Statement of Financial Accounting ("ISFAS") Standardissued by the Financial Accounting Standards Board (“DSAK”)of the Indonesian Institute of Accountants and Regulation ofthe Financial Service Authority (“OJK”) for the Guidance onFinancial Statements Presentation and Disclosures.

Perusahaan dan entitas anak (“Grup”) menerapkan PSAK No. 1(Revisi 2013), “Penyajian Laporan Keuangan”, yang mengubahpenyajian kelompok pos-pos dalam Penghasilan KomprehensifLain. Pos-pos yang akan direklasifikasi ke laba rugi disajikanterpisah dari pos-pos yang tidak akan direklasifikasi ke labarugi.

The Company and its Subsidiary (the “Group”) implementedSFAS No. 1 (Revised 2013), “Presentation of FinancialStatements”, which changes the grouping of items presentedin Other Comprehensive Income. Items that could bereclassified to profit or loss would be presented separatelyfrom items that will never be reclassified.

The presentation currency used in the preparation of theconsolidated financial statements is the Indonesian Rupiah,which is the Group’s functional currency.

Entitas anak yang dikonsolidasi (lanjutan) Consolidated subsidiary (continued)

Mata uang pelaporan yang digunakan dalam penyusunanlaporan keuangan konsolidasian adalah Rupiah, yangmerupakan mata uang fungsional Grup.

12


2. IKHTISAR KEBIJAKAN AKUNTANSI PENTING (Lanjutan) 2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES(Continued)

b. b.

b.1. b.1.

- -

- -

- -

b.2. b.2.

- -

- -

- -

- -

- -

- -

- -

Standar dan interpretasi standar akuntansi baru tertentutelah dikeluarkan tetapi tidak wajib diterapkan pada tahunyang berakhir 31 Desember 2021 dan belum diterapkansecara dini oleh Grup.

Certain new accounting standards and interpretationshave been published that are not mandatory for the yearended 31 December 2021 and have not been earlyadopted by the Group.

Penerapan dari standar, interpretasi baru/revisi standarberikut yang berlaku efektif mulai1 Januari 2021, tidakmenimbulkan perubahan substansial terhadap kebijakanakuntansi Grup dan pengaruh yang material atas jumlahyang dilaporkan atas tahun berjalan atau tahunsebelumnya.

Standards, amendments and interpretations whichbecame effective starting January 1, 2021

The adoption of these new and amended standards andinterpretations that are effective beginning 1 January2021 did not result in substantial changes to the Group’saccounting policies and had no material effect on theamounts reported for the current or priorfinancial years.

Changes to the Statements of Financial Accounting Standards("SFAS") and interpretations to Statement of FinancialAccounting Standards ("ISFAS")

Perubahan Pernyataan Standar Akuntansi Keuangan ("PSAK")dan interpretasi Pernyataan Standar Akuntansi Keuangan("ISAK")

Penyesuaian tahunan atas PSAK 71 "InstrumenKeuangan"

Penyesuaian tahunan atas PSAK 73 "Sewa" Annual improvements on SFAS 73 "Leases"

Standar, perubahan dan interpretasi yang berlaku efektifmulai tanggal 1 Januari 2021

Amendemen PSAK 1 “Penyajian Laporan Keuangan” Amendment of SFAS No. 1 “Presentation of financialstatement"

Standar, perubahan dan Interpretasi yang sudahditerbitkan tetapi belum berlaku efektif

As at the authorization date of this consolidated financialstatements, management is still evaluating the potentialimpact of these new and revised standards andinterpretations to the consolidated financial statements.

Amendemen PSAK 71, Amendemen PSAK 55,Amendemen PSAK 60, Amendemen PSAK 62 danAmendemen PSAK 73 tentang Reformasi Acuan SukuBunga – Tahap 2

Amendment to SFAS 71, Amendment to SFAS 55,Amendment PSAK 60, Amendment PSAK 62 andAmendment to SFAS 73 “Interest Rate BenchmarkReform – Phase 2”

Amendemen PSAK 73 – Konsesi sewa terkait Covid-19setelah 30 Juni 2021

Amendment PSAK 73 – Covid-19 related leaseconcession beyond 30 June 2021

Amendemen PSAK 22 tentang Definisi Bisnis Amendment PSAK 22 Definition of Business

Annual improvements on SFAS 71 "FinancialInstruments"

Standards, amendments and Interpretation issued butnot yet effective

Sampai dengan tanggal pengesahan laporan keuangankonsolidasian ini, manajemen masih mempelajari dampakyang mungkin timbul dari penerapan standar baru danrevisi tersebut serta pengaruhnya pada laporan keuangankonsolidasian.

Amendemen PSAK 22 “Bisnis Kombinasi” tentangreferensi ke kerangka konseptual

Amendment of SFAS 22 “Business Combination”regarding reference to the conceptual framework

Amendemen PSAK 57: Provisi, Liabilitas Kontinjensi,dan Aset Kontinjensi tentang KontrakMemberatkan—Biaya Memenuhi Kontrak"

Amendment of SFAS 57 “Provisions, ContingentLiabilities, and Contingent Assets on OnerousContracts—Cost of Fulfilling Contracts”

Amendemen PSAK 16 “Aset Tetap” tentang hasilsebelum penggunaan yang diintensikan

Amendment of SFAS 16 “Fixed Assets”regarding proceeds before intended use

Amendemen PSAK 25 "Kebijakan Akuntansi,Perubahan Estimasi Akuntansi dan Kesalahan" tentangdefinisi estimasi akuntansi .

The amendments to SFAS 25 "Accounting Policies,Changes in Accounting Estimates and Errors" aboutdefinition of accounting estimates.

13



c. c. Principles of consolidation

Subsidiaries are fully consolidated from the date of acquisition,being the date on which the Company obtains control, andcontinue to be consolidated until the date when such controlceases. Control is presumed to exist if the Company owns,directly or indirectly through subsidiaries, more than half of thevoting power of an entity.

Pengendalian didapat ketika Grup terekspos atau memiliki hakatas imbal hasil variabel dari keterlibatannya dengan investeedan memiliki kemampuan untuk mempengaruhi imbal hasiltersebut melalui kekuasaannya atas investee.

The financial statements of the Subsidiary are prepared for thesame reporting period as the Parent Company. Theaccounting policies adopted in preparing the consolidatedfinancial statements have been consistently applied by theGroup, unless otherwise stated.

The Group adopted SFAS 65 (Revised 2013), “ConsolidatedFinancial Statements”. SFAS 65, 'Consolidated financialstatements’ builds on existing principles by identifying theconcept of control as the determining factor in whether anentity should be included within the consolidated financialstatements of the parent company. The standard providesadditional guidance to assist in the determination of controlwhere this is difficult to assess. Under the new principles, theGroup controls an entity when the Group is exposed to, or hasright to, variable returns from its involvement with the entityand has the ability to affect those return through its power overthe entity.

Entitas-entitas anak dikonsolidasi secara penuh sejak tanggalakuisisi, yaitu tanggal Perusahaan memperoleh pengendalian,sampai dengan tanggal Perusahaan kehilangan pengendalian.Pengendalian dianggap ada ketika Perusahaan memiliki secaralangsung atau tidak langsung melalui entitas-entitas anak, lebihdari setengah kekuasaan suara entitas.

Grup menerapkan PSAK 65 (Revisi 2013), “Laporan KeuanganKonsolidasian”. PSAK 65, ‘Laporan keuangan kosolidasian’mendasarkan prinsip yang telah ada dengan mengidentifikasikonsep pengendalian sebagai faktor utama dalam menentukanapakah entitas harus dimasukkan ke dalam laporankonsolidasian entitas induk. Standar ini memberikan petunjuktambahan untuk membantu dalam kondisi penentuanpengendalian sulit untuk dinilai. Dalam prinsip yang baru, Grupmengendalikan suatu entitas ketika Grup terekspos terhadap,atau memiliki hak atas, pengembalian variabel dariketerlibatannya terhadap entitas dan memiliki kemampuanuntuk mempengaruhi pengembalian tersebut melaluikekuasaannya atas entitas tersebut.

Inter-company transactions, balances and unrealized gains ontransactions between Group companies are eliminated.Unrealized losses are also eliminated. Accounting policies ofsubsidiary have been changed where necessary to ensureconsistency with the policies adopted by the Group.

Laporan keuangan Entitas anak disusun dengan periodepelaporan yang sama dengan Perusahaan. Kebijakan akuntansiyang digunakan dalam penyajian laporan keuangankonsolidasian telah diterapkan secara konsisten oleh Grup,kecuali dinyatakan lain.

The consolidated financial statements incorporate theconsolidated financial statements of the Company and entitiesin which the Company has the ability to directly or indirectlyexercise control.

Transaksi antar perusahaan, saldo dan keuntungan antarentitas Grup yang belum direalisasi dieliminasi. Kerugian yangbelum direalisasi juga dieliminasi. Kebijakan akuntansi entitasanak diubah jika diperlukan untuk memastikan konsistensidengan kebijakan akuntasi yang diadopsi Grup.

Control is achieved when the Group is exposed, or has rights,to variable returns from its involvement with the investee andhas the ability to affect those returns through its power overthe investee.

Laporan keuangan konsolidasian meliputi laporan keuangankonsolidasian Perusahaan dan entitas yang dikendalikansecara langsung ataupun tidak langsung oleh Perusahaan.

Prinsip-prinsip konsolidasian

14



c. c.

a.

b.

c.

a.

b.

c.

Principles of consolidation (continued)

When the Group has less than a majority of the voting orsimilar right of an investee, the Group considers all relevantfacts and circumstances in assessing whether it has powerover an investee, including:

a.Kekuasaan atas investee (misal, hak yang ada memberikankemampuan kini untuk mengarahkan aktivitas relevaninvestee).

The contractual arrangement with the other vote holders ofthe investee.

Hak suara dan hak suara potensial Grup. c.

Laba atau rugi dan setiap komponen atas penghasilankomprehensif lain diatribusikan pada pemegang saham entitasinduk Grup dan pada kepentingan non pengendali (“KNP”),walaupun hasil di kepentingan non pengendali mempunyaisaldo defisit. Bila diperlukan, penyesuaian dilakukan padalaporan keuangan anak perusahaan agar kebijakanakuntansinya sesuai dengan kebijakan akuntansi Grup. Semuaaset dan liabilitas, ekuitas, penghasilan, beban dan arus kasberkaitan dengan transaksi antar anggota Grup akan dieliminasisecara penuh dalam proses konsolidasi.

The Group’s voting rights and potential voting rights.

Pengaturan kontraktual dengan pemilik hak suara yang lain.

Power over the investee (i.e., existing rights that give it thecurrent ability to direct the relevant activities of theinvestee).

Grup menilai kembali apakah investor mengendalikan investeejika fakta dan keadaan mengindikasikan adanya perubahanterhadap satu atau lebih dari tiga elemen pengendalian.Konsolidasi atas anak perusahaan dimulai ketika Grup memilikipengendalian atas anak perusahaan dan berhenti ketika Grupkehilangan pengendalian atas anak perusahaan. Aset, liabilitas,penghasilan dan beban atas anak perusahaan yang diakuisisiatau dilepas selama periode termasuk dalam laporan laba rugidan penghasilan komprehensif lain konsolidasian dari tanggalGrup memperoleh pengendalian sampai dengan tanggal Grupmenghentikan pengendalian atas entitas anak perusahaan.

The Group re-assesses whether or not it controls an investeeif facts and circumstances indicate that there are changes toone or more of the three elements of control. Consolidation ofa subsidiary begins when the Group obtains control over thesubsidiary and ceases when the Group loses control of thesubsidiary. Assets, liabilities, income and expenses of asubsidiary acquired or disposed of during the period areincluded in the consolidated statement of profit or loss andother comprehensive income from the date the Group gainscontrol until the date the Group ceases to control thesubsidiary.

The ability to use its power over the investee to affect itsreturns.

Hak yang timbul dari pengaturan kontraktual lain.

Secara spesifik, Grup mengendalikan investee jika dan hanyajika Grup memiliki seluruh hal berikut ini:

Specifically, the Group controls an investee if and only if theGroup has:

Profit or loss and each component of other comprehensiveincome ("OCI") are attributed to the equity holders of theparent of the Group and to the non-controlling interest (“NCI”),even if this results in the NCI having a deficit balance. Whennecessary, adjustments are made to the financial statementsof subsidiaries to bring their accounting policies in line with theGroup’s accounting policies. All intra-group assets andliabilities, equity, income, expenses and cash flows relating totransactions between members of the Group are eliminated infull on consolidation.

Rights arising from other contractual arrangements.

b.

c.

Eksposur atau hak atas imbal hasil variabel dariketerlibatannya dengan investee, dan

a.

b.

Kemampuan untuk menggunakan kekuasaannya atasinvestee untuk mempengaruhi jumlah imbal hasil investor.

Exposure, or rights, to variable returns from its involvementwith the investee, and

Ketika Grup memiliki kurang dari hak suara mayoritas, Grupdapat mempertimbangkan semua fakta dan keadaan yangrelevan dalam menilai apakah memiliki kekuasaan atasinvestee tersebut:

Prinsip-prinsip konsolidasian (lanjutan)

15



c. c.

a.

b.c.

d.e.f.

g.

d. d. Financial instruments

Grup menerapkan PSAK 50 (Revisi 2014) “InstrumenKeuangan: Penyajian”, PSAK 55 (Revisi 2014) “InstrumenKeuangan: Pengakuan dan Pengukuran” dan PSAK 60 (Revisi2014) “Instrumen Keuangan: Pengungkapan”. PenerapanPSAK-PSAK ini tidak membawa dampak signifikan terhadaplaporan keuangan konsolidasian.

A change in the ownership interest of a subsidiary, without aloss of control, is accounted for as an equity transaction. If theGroup loses control over a subsidiary, it:

menghentikan pengakuan aset (termasuk setiap goodwilldan liabilitas Entitas anak;

recognizes the fair value of any investment retained;

derecognizes the assets (including goodwill) and liabilitiesof the subsidiary;

Perubahan kepemilikan di anak perusahaan, tanpa kehilanganpengendalian, dihitung sebagai transaksi ekuitas. Jika Grupkehilangan pengendalian atas anak perusahaan, maka Grup:

menghentikan pengakuan jumlah tercatat setiap KNP; derecognizes the carrying amount of any NCI;menghentikan pengakuan akumulasi selisih penjabaran,yang dicatat di ekuitas, bila ada;

a.

b.c.

d.

The Group applied SFAS 50 (Revised 2014) “FinancialInstruments: Presentation”, SFAS 55 (Revised 2014)“Financial Instruments: Recognition and Measurement” andSFAS 60 (Revised 2014) “Financial Instruments: Disclosures".The adoption of these SFAS does not have significant impactto the consolidated financial statements.

Prinsip-prinsip konsolidasian (lanjutan)

Transaksi dengan kepentingan non pengendali yang tidakmengakibatkan hilangnya pengendalian merupakan transaksiekuitas. Selisih antara nilai wajar imbalan yang dibayar danbagian yang diakuisisi atas nilai tercatat aset neto entitas anakdicatat pada ekuitas. Keuntungan atau kerugian pelepasankepentingan non-pengendali juga dicatat pada ekuitas.

NCI represents the portion of the profit or loss and net assetsof the Subsidiary not attributable directly or indirectly to theCompany, which are presented in the consolidated statementof profit or loss and other comprehensive income and underthe equity section of the consolidated statement of financialposition, respectively, separately from the correspondingportion attributable to the owner of the parent entity.

mengakui setiap perbedaan yang dihasilkan sebagaikeuntungan atau kerugian sebagai laba rugi; dan

mengakui setiap sisa investasi pada nilai wajarnya;

KNP mencerminkan bagian atas laba atau rugi dan aset bersihdari Entitas anak yang tidak dapat diatribusikan, secaralangsung maupun tidak langsung, pada Perusahaan, yangmasing-masing disajikan dalam laporan laba rugi danpenghasilan komprehensif lain konsolidasian dan dalam ekuitaspada laporan posisi keuangan konsolidasian, terpisah daribagian yang dapat diatribusikan kepada pemilik entitas induk.

Instrumen keuangan

recognizes any surplus or deficit in profit or loss; and

Principles of consolidation (continued)

g.

recognizes the fair value of the consideration received;

Transactions with NCI that do not result in loss of control areaccounted for as equity transactions. The difference betweenthe fair value of any consideration paid and the relevant shareacquired of the carrying value of net assets of the subsidiary isrecorded in equity. Gains or losses on disposals to NCI arealso recorded in equity.

f.e.

mengakui nilai wajar pembayaran yang diterima;

derecognizes the cumulative translation differences,recorded in equity, if any;

mereklasifikasi ke laba rugi proporsi keuntungan dankerugian yang telah diakui sebelumnya dalam penghasilankomprehensif lain atau saldo laba, begitu pula menjadipersyaratan jika Grup akan melepas secara langsung asetatau liabilitas yang terkait.

reclassifies to profit or loss the parent’s share ofcomponents previously recognized in other comprehensiveincome or retained earnings, as appropriate, as would berequired if the Group had directly disposed of the relatedassets or liabilities.

16



d. Instrumen keuangan (lanjutan) d. Financial instruments (continued)

Klasifikasi Classification

i) Aset keuangan i) Financial assets

ii) Liabilitas keuangan ii) Financial liabilities

Pengakuan dan pengukuran Recognition and measurement

i) Aset keuangan i) Financial assets

Aset keuangan pada awalnya diakui sebesar nilai wajarnyaditambah, dalam hal investasi yang tidak diukur pada nilaiwajar melalui laba rugi, biaya transaksi yang dapatdiatribusikan secara langsung. Pengukuran aset keuangansetelah pengakuan awal tergantung pada klasifikasinya.

Financial assets are recognized initially at fair value plus, inthe case of investments not at fair value through profit orloss, directly attributable transaction costs. The subsequentmeasurement of financial assets depends on theirclassification.

Financial liabilities within the scope of SFAS 55 (Revised2014) are classified as (i) financial liabilities at fair valuethrough profit or loss, (ii) financial liabilities measured atamortized cost, or (iii) as derivatives designated as hedginginstruments in an effective hedge, as appropriate. TheGroup determines the classification of its financial liabilitiesat initial recognition.

Liabilitas keuangan dalam lingkup PSAK 55 (Revisi 2014)dapat dikategorikan sebagai (i) liabilitas keuangan yangdiukur pada nilai wajar melalui laba rugi, (ii) liabilitaskeuangan yang diukur pada biaya perolehan diamortisasi,atau (iii) derivatif yang ditetapkan sebagai instrumen lindungnilai dalam lindung nilai yang efektif, mana yang sesuai.Grup menentukan klasifikasi liabilitas keuangan pada saatpengakuan awal.

Liabilitas keuangan Grup terdiri dari utang klaim, utangreasuransi, utang komisi, dan utang lain-lain diklasifikasikansebagai liabilitas keuangan yang diukur dengan biayaperolehan diamortisasi.

Financial assets within the scope of SFAS 55 (Revised2014) are classified as (i) financial assets at fair valuethrough profit or loss, (ii) loans and receivables, (iii) held tomaturity investments, or (iv) available for sale financialassets, as appropriate. The Group determines theclassification of its financial assets at initial recognition and,where allowed and appropriate, revaluates the designationof such assets at each financial year end.

Aset keuangan dalam lingkup PSAK 55 (Revisi 2014)diklasifikasikan sebagai (i) aset keuangan yang diukur padanilai wajar melalui laba rugi, (ii) pinjaman yang diberikan danpiutang, (iii) investasi dimiliki hingga jatuh tempo, (iv) atauaset keuangan tersedia untuk dijual, mana yang sesuai.Grup menentukan klasifikasi aset keuangan tersebut padasaat pengakuan awal dan, jika diperbolehkan dan sesuai,mengevaluasi kembali pengklasifikasian aset tersebut padasetiap akhir tahun keuangan.

The Group's financial assets consist of cash on hand and inbanks, premiums receivable, reinsurance receivables, otherreceivables, refundable deposit and time deposits classifiedas loans and receivables; shares, mutual fund, assetbacked securities, and bonds classified as financial assetsat fair value through profit or loss; shares, mutual fund, realestate investment trust, and investment in stock, classifiedas available for sale financial assets; and investment inbonds classified as held to maturity investment.

Aset keuangan Grup terdiri dari kas dan bank, piutang premi,piutang reasuransi, piutang lain-lain, uang jaminan, dandeposito berjangka yang diklasifikasikan sebagai pinjamanyang diberikan dan piutang, saham, reksa dana, efekberagunan aset, dan obligasi diklasifikasikan sebagai asetkeuangan yang diukur pada nilai wajar melalui laporan labarugi, saham, reksa dana, dana investasi real estat danpenyertaan saham diklasifikasikan sebagai aset keuangantersedia untuk dijual, dan obligasi diklasifikasikan sebagaiinvestasi yang dimiliki hingga jatuh tempo.

The Group's financial liabilities consist of claims payable,reinsurance payables, commissions payable and otherpayables classified as financial liabilities measured atamortized cost.

17




Pengakuan dan pengukuran (lanjutan) Recognition and measurement (continued)

i) Aset keuangan (lanjutan) i) Financial assets (continued)

a. a.

Purchases or sales of financial assets that require deliveryof assets within a time frame established by regulation orconvention in the market place (regular way trades) arerecognized on the trade date, i.e., the date that the Groupcommits to purchase or sell the assets.

Financial assets at fair value through profit or lossincludes financial assets held for trading and financialassets designated upon initial recognition at fair valuethrough profit or loss.

Financial assets at fair value through profit or lossAset keuangan yang diukur pada nilai wajar melaluilaporan laba rugi

Setelah pengakuan awal, aset keuangan yang diukurpada nilai wajar melalui laporan laba rugi ditetapkan padanilai wajar dalam laporan posisi keuangan. Keuntunganatau kerugian yang timbul dari perubahan nilai wajar asetkeuangan diakui melalui laporan laba rugi.

Subsequent to initial recognition, financial assets at fairvalue through profit or loss are measured at fair value instatements of financial position. Any gains or lossesarising from changes in fair value of the financial assetsare recognized in profit or loss.

The reclassification to loans and receivables, availablefor sale or held to maturity depends on the nature of theasset. This evaluation does not affect any financialassets designated at fair value through profit or lossusing the fair value option at designation.

Financial assets are classified as held for trading if theyare acquired for the purpose of selling or repurchasing inthe near term. Derivative assets are also classified asheld for trading unless they are designated as effectivehedging instruments. Financial assets at fair valuethrough profit and loss are carried in the consolidatedstatement of financial position at fair value with changesin fair value that recognized as financial income orexpenses in profit or loss.

Reklasifikasi ke pinjaman yang diberikan dan piutang,tersedia untuk dijual atau dimiliki hingga jatuh tempotergantung pada sifat aset tersebut. Evaluasi ini tidakmempengaruhi aset keuangan yang ditetapkan pada nilaiwajar melalui laporan laba rugi menggunakan opsi nilaiwajar pada saat penentuan.

Pembelian atau penjualan aset keuangan yangmensyaratkan penyerahan aset dalam kurun waktu yangditetapkan oleh peraturan atau kebiasaan yang berlaku dipasar (pembelian yang lazim/reguler) diakui pada tanggalperdagangan, yaitu tanggal Grup berkomitmen untukmembeli atau menjual aset tersebut.

Aset keuangan yang diukur pada nilai wajar melalui labarugi termasuk aset keuangan untuk diperdagangkan danaset keuangan yang ditetapkan pada saat pengakuanawal untuk diukur pada nilai wajar melalui laba rugi.

Aset keuangan diklasifikasikan sebagai kelompokdiperdagangkan jika mereka diperoleh untuk tujuan dijualatau dibeli kembali dalam waktu dekat. Aset derivatif jugadiklasifikasikan sebagai kelompok diperdagangkankecuali mereka ditetapkan sebagai instrumen lindung nilaiefektif. Aset keuangan yang diukur pada nilai wajarmelalui laba rugi ditetapkan pada nilai wajar dalamlaporan posisi keuangan konsolidasian denganperubahan nilai wajar diakui sebagai pendapatankeuangan atau biaya keuangan dalam laba rugi.

Grup mengevaluasi aset keuangan untukdiperdagangkan, selain derivatif, untuk menentukanapakah niat untuk menjualnya dalam waktu dekat masihsesuai. Ketika Grup tidak mampu untukmemperdagangkan aset keuangan karena pasar tidakaktif dan niat manajemen untuk menjualnya di masamendatang secara signifikan berubah, Grup dapatmemilih untuk mereklasifikasi aset keuangan, dalamkondisi yang jarang terjadi.

The Group evaluated its financial assets held for trading,other than derivatives, to determine whether theintention to sell them in the near term is still appropriate.When the Group is unable to trade these financial assetsdue to inactive markets and management’s intention tosell them in the foreseeable future significantly changes,the Group may elect to reclassify these financial assetsin rare circumstances.

18






a. a.

b. Pinjaman yang diberikan dan piutang b Loans and receivables

c. Investasi dimiliki hingga jatuh tempo c. Held to maturity investments

Investasi dalam instrumen ekuitas yang tidak tercatat dibursa yang tidak mempunyai kuotasi harga pasar di pasaraktif dan nilai wajarnya tidak dapat diukur secara handaldiklasifikasikan sebagai aset keuangan tersedia untukdijual, diukur pada biaya perolehan dikurangi penurunannilai.

Investment in unlisted equity instruments that are notquoted in an active market and whose fair value cannotbe reliably measured are also classified as availabel forsale asset, measured at cost less impairment.

Dividen atas instrumen ekuitas aset tersedia untuk dijual,jika ada, diakui pada laporan laba rugi pada saat hak grupuntuk memperoleh pembayaran dividen ditetapkan.

Held to maturity investments are non derivative financialassets with fixed or determinable payments and fixedmaturities are classified as held to maturity when theGroup has the positive intention and ability to hold themto maturity. After initial measurement, held-to-maturityinvestments are measured at amortized cost using theeffective interest rate method, less impairment.

Investasi dimiliki hingga jatuh tempo adalah asetkeuangan non-derivatif dengan pembayaran tetap atautelah ditentukan dan jatuh temponya telah ditetapkandiklasifikasikan sebagai dimiliki hingga jatuh tempo ketikaPerusahaan memiliki intensi positif dan kemampuanuntuk memiliki aset keuangan tersebut hingga jatuhtempo. Setelah pengukuran awal, investasi dimiliki hinggajatuh tempo diukur pada biaya perolehan yangdiamortisasi dengan menggunakan metode suku bungaefektif, dikurangi penurunan nilai.

Gains and losses are recognized in profit or loss whenthe loans and receivables are derecognized or impaired,as well as through the amortization process.

Keuntungan dan kerugian diakui sebagai laba rugi padasaat pinjaman yang diberikan dan piutang dihentikanpengakuannya atau mengalami penurunan nilai, sertamelalui proses amortisasi.

Setelah pengakuan awal, investasi dimiliki hingga jatuhtempo menggunakan suku bunga efektif untukmendiskontokan estimasi penerimaan kas di masa datangselama perkiraan umur dari aset keuangan ke nilaitercatat bersih dari aset keuangan. Keuntungan dankerugian diakui dalam laporan laba rugi pada saatinvestasi tersebut dihentikan pengakuannya ataumengalami penurunan nilai, maupun melalui prosesamortisasi.

Aset keuangan yang diukur pada nilai wajar melaluilaporan laba rugi (lanjutan)

Subsequent to initial recognition, held to maturityinvestments uses an effective interest rate that exactlydiscounts estimated future cash receipts through theexpected life of the financial asset to the net carryingamount of the financial asset. Gains and losses arerecognized in profit or loss when the investments arederecognized or impaired, as well as through theamortization process.

Financial assets at fair value through profit or loss(continued)

Loans and receivables are non derivative financialassets with fixed or determinable payments that are notquoted in an active market. Such financial assets arecarried at amortized cost using the effective interest ratemethod.

Pinjaman yang diberikan dan piutang adalah asetkeuangan non-derivatif dengan pembayaran tetap atautelah ditentukan, yang tidak mempunyai kuotasi di pasaraktif. Aset keuangan tersebut dicatat sebesar biayaperolehan yang diamortisasi dengan menggunakanmetode suku bunga efektif.

Dividends on available for sale equity instrument, if any,are recognized in profit or loss when the Group’s right toreceive the dividends are established.

19






d. Aset keuangan tersedia untuk dijual d Available for sale financial assets

After initial measurement, available for sale financialassets are subsequently measured at fair value withunrealized gains or losses recognized as profit or lossand other comprehensive income in the unrealized gainon change in fair value of available for sale financialassets until the investment is derecognized, at whichtime the cumulative gain or loss is recognized in otheroperating income, or determined to be impaired, at which time the cumulative loss is reclassified to profit or lossand removed from the equity.

Aset keuangan tersedia untuk dijual termasuk efekekuitas, adalah aset keuangan non-derivatif yangditetapkan sebagai tersedia untuk dijual atau yang tidakdiklasifikasikan dalam tiga kategori sebelumnya.

Untuk aset keuangan direklasifikasi keluar dari asetkeuangan tersedia untuk dijual, keuntungan atau kerugiansebelumnya atas aset tersebut yang telah diakui dalamekuitas diamortisasi ke laporan laba rugi selama sisaumur dari investasi dengan menggunakan suku bungaefektif. Selisih antara biaya perolehan diamortisasi barudan arus kas yang diharapkan juga diamortisasi selamasisa umur aset dengan menggunakan suku bunga efektif.Jika selanjutnya terjadi penurunan nilai aset, maka nilaiyang dicatat dalam akun ekuitas direklasifikasi ke laporanlaba rugi.

Available for sale financial assets include equitysecurities, which are non derivative financial assets thatare designated as available for sale or are not classifiedin any of the three preceding categories.

The Group evaluates its available for sale financialassets whether the ability and intention to sell them inthe near term is still appropriate. When the Group isunable to trade these financial assets due to inactivemarkets and management’s intention to do sosignificantly changes in the foreseeable future, theGroup may elect to reclassify these financial assets inrare circumstances. Reclassification to loans andreceivables is permitted when the financial assets meetthe definition of loans and receivables and the Grouphas the intent and ability to hold these assets for theforeseeable future or until maturity. Reclassification tothe held to maturity category is permitted only when theentity has the ability and intention to hold the financialasset accordingly.

For a financial asset reclassified out of the available forsale category, any previous gain or loss on that assetthat has been recognized in equity is amortized to profitor loss over the remaining life of the investment usingthe effective interest rate. Any difference between thenew amortized cost and the expected cash flows is alsoamortized over the remaining life of the asset using theeffective interest rate. If the asset is subsequentlydetermined to be impaired, then the amount recorded inequity is reclassified to profit or loss.

Grup mengevaluasi aset keuangan tersedia untuk dijualapakah kemampuan dan niat untuk menjualnya dalamwaktu dekat masih sesuai. Ketika Grup tidak mampuuntuk memperdagangkan aset keuangan karena pasartidak aktif dan niat manajemen untuk melakukannyasecara signifikan berubahan di masa mendatang, Grupdapat memilih untuk mereklasifikasi aset keuangan dalamkondisi yang jarang terjadi. Reklasifikasi ke pinjamanyang diberikan dan piutang diperbolehkan ketika asetkeuangan memenuhi definisi pinjaman yang diberikan danpiutang dan Grup memiliki maksud dan kemampuanuntuk memiliki aset-aset di masa mendatang atau sampaijatuh tempo. Reklasifikasi ke kelompok dimiliki hinggajatuh tempo hanya diperbolehkan ketika entitas memilikikemampuan dan berkeinginan untuk menahan asetkeuangan sedemikian rupa.

Setelah pengukuran awal, aset keuangan tersedia untukdijual selanjutnya diukur dengan nilai wajar dengankeuntungan atau kerugian yang belum terealisasi diakuisebagai laba rugi dan penghasilan komprehensif laindalam laba yang belum direalisasi atas perubahan nilaiwajar aset keuangan tersedia untuk dijual sampaiinvestasi tersebut dihentikan pengakuannya, pada saatkeuntungan atau kerugian kumulatif diakui dalampendapatan operasional lainnya, atau terjadi penurunannilai, pada saat kerugian kumulatif direklasifikasi ke labarugi dan dihapus dari ekuitas.

20






d. Aset keuangan tersedia untuk dijual (lanjutan) d Available for sale financial assets (continued)

ii) Liabilitas keuangan ii) Financial liabilities

Setelah pengakuan awal, Grup mengukur seluruh liabilitaskeuangan yang diukur dengan biaya perolehan diamortisasidengan menggunakan metode suku bunga efektif.

Investments in unlisted equity instruments that are notquoted in an active market and whose fair value cannotbe reliably measured are also classified as available forsale asset, measured at cost less impairment.

After initial recognition, the Group measures all financialliabilities at amortized cost using effective interest ratesmethod.

Financial liabilities are recognized initially at fair value and,in the case of financial liabilities measured at amortizedcost, inclusive of directly attributable transaction costs.

Liabilitas keuangan yang diukur pada biaya perolehandiamortisasi, selanjutnya setelah pengakuan awal diukurpada biaya perolehan diamortisasi, menggunakan sukubunga efektif kecuali jika dampak diskonto tidak material,maka dinyatakan pada biaya perolehan.

Financial liabilities measured at amortized cost aremeasured, subsequent to initial recognition, at amortizedcost using the effective interest rate method unless theeffect of discounting would be immaterial, in which casethey are stated at cost.

Liabilitas keuangan diakui pada awalnya sebesar nilai wajardan, dalam hal liabilitas keuangan yang diukur pada biayaperolehan diamortisasi, termasuk biaya transaksi yang dapatdiatribusikan secara langsung.

Interest expense, if any, is recognized in the profit or loss.Gains or losses are recognized in profit or loss when thefinancial liabilities are derecognized as well as through theamortization process.

Saling hapus dari instrumen keuangan

Dividends on available for sale equity instruments, ifany, are recognized in profit or loss when the Group’sright to receive the dividends are established.

Dividen atas instrumen ekuitas tersedia untuk dijual, jikaada, diakui pada laporan laba rugi pada saat hak Grupuntuk memperoleh pembayaran dividen ditetapkan.

Offsetting of financial instruments

Aset keuangan dan liabilitas keuangan saling hapus dan nilainetonya dilaporkan dalam laporan posisi keuangan jika, danhanya jika, saat ini memiliki hak yang berkekuatan hukum untukmelakukan saling hapus atas nilai yang telah diakui danterdapat maksud untuk menyelesaikan secara neto, atau untukmerealisasikan aset dan menyelesaikan liabilitas secarabersamaan.

Financial assets and financial liabilities are offset and the netamount reported in the statement of financial position if, andonly if, there is a currently enforceable legal right to offset therecognized amounts and there is an intention to settle on a netbasis, or to realize the assets and settle the liabilitiessimultaneously.

Investasi dalam instrumen ekuitas yang tidak tercatat dibursa yang tidak mempunyai kuotasi harga pasar di pasaraktif dan nilai wajarnya tidak dapat diukur secara handaldiklasifikasikan sebagai aset tersedia untuk jual, diukurpada biaya perolehan dikurangi penurunan nilai.

Beban bunga, jika ada, diakui dalam dalam laporan laba rugi.Keuntungan atau kerugian diakui pada laporan laba rugiketika liabilitas keuangan tersebut dihentikan pengakuannyadan melalui proses amortisasi.

21




- -

- -

- -

- -

- -

Pengukuran nilai wajar atas aset non keuanganmempertimbangkan kemampuan pelaku pasar dalammenghasilkan keuntungan ekonomi dengan penggunaan asetpada kemampuan tertinggi dan terbaik aset atau denganmenjualnya ke pelaku pasar yang lain yang akan menggunakanaset di kemampuan tertinggi dan terbaik.

Jika tidak terdapat pasar utama, di pasar yang palingmenguntungkan untuk aset atau liabilitas tersebut.

Semua aset dan liabilitas dimana nilai wajar diukur ataudiungkapkan dalam laporan keuangan konsolidasian dapatdikategorikan pada tingkat hirarki nilai wajar, berdasarkantingkatan input terendah yang signifikan atas pengukuran nilaiwajar secara keseluruhan:

All assets and liabilities for which fair value is measured ordisclosed in the consolidated financial statements arecategorized within the fair value hierarchy, described asfollows, based on the lowest level input that is significant to thefair value measurement as a whole:

Nilai wajar aset atau liabilitas diukur menggunakan asumsi yangakan digunakan pelaku pasar ketika menentukan harga asetatau liabilitas tersebut, dengan asumsi bahwa pelaku pasarbertindak dalam kepentingan ekonomi terbaiknya.

Fair value of financial instruments

Level 1 - Quoted (unadjusted) market prices in activemarkets for identical assets or liabilities.

The Group adopted SFAS 68 (Revised 2014) “Fair ValueMeasurement”, according to this SFAS, fair value is the pricethat would be received to sell an asset or paid to transfer aliability in an orderly transaction between market participants at the measurement date. The fair value measurement is basedon the presumption that the transaction to sell the asset ortransfer the liability takes place either:

In the principal market for the asset and liability, or

Tingkat 2 - Input selain harga yang dikutip dari pasar yangdisertakan pada tingkat 1 yang dapat diobservasi untuk asetdan liabilitas, baik secara langsung (yaitu sebagai suatuharga) atau secara tidak langsung (sebagai turunan dariharga).

In the absence of a principal market, in the mostadvantageous market for the asset or liability.

Grup harus memiliki akses ke pasar utama atau pasar yangpaling menguntungkan.

Grup menerapkan PSAK 68 (Revisi 2014), “Pengukuran NilaiWajar”, dalam PSAK ini, nilai wajar adalah harga yang akanditerima untuk menjual suatu aset atau harga yang akan dibayaruntuk mengalihkan suatu liabilitas dalam transaksi teraturantara pelaku pasar pada tanggal pengukuran. Pengukuran nilai wajar mengasumsikan bahwa transaksi untuk menjual aset ataumengalihkan liabilitas terjadi:

Level 3 - Input for asset or liability that are not based onobservable market data (unobservable information).

The Group uses valuation techniques that are appropriate inthe circumstances and for which sufficient data are available tomeasure fair value, maximizing the use of relevant observableinputs and minimizing the use of unobservable inputs.

Nilai wajar dari instrumen keuangan

The principal or the most advantageous market must beaccessible to by the Group.

Di pasar utama untuk aset dan liabilitas tersebut, atau

Tingkat 3 - Input untuk aset atau liabilitas yang tidakdidasarkan pada data pasar yang dapat diobservasi(informasi yang tidak dapat diobservasi).

Tingkat 1 - harga kuotasian (tanpa penyesuaian) di pasaraktif untuk aset atau liabilitas yang identik.

The fair value of an asset or a liability is measured using theassumptions that market participants would use when pricingthe asset or liability, assuming that market participants act intheir economic best interest.

Level 2 - Input other than quoted prices included withinlevel 1 that are observable for asset and liabilities, eitherdirectly (that is, as a price) or indirectly (derived from price).

A fair value measurement of a nonfinancial asset takes intoaccount a market participant's ability to generate economicbenefits by using the asset in its highest and best use or byselling it to another market participant that would use the assetin its highest and best use.

Grup menggunakan teknik penilaian yang tepat sesuai keadaandan dimana tersedia kecukupan data untuk mengukur nilaiwajar, memaksimalkan penggunaan input yang dapatdiobservasi yang relevan dan meminimalisir penggunaan inputyang tidak dapat diobservasi.

22




Impairment of financial assetsPenurunan nilai aset keuangan

Evidence of impairment may include indications that thedebtors or a group of debtors is experiencing significantfinancial difficulty, default or delinquency in interest or principalpayments, the probability that they will enter bankruptcy orother financial reorganization and where observable dataindicate that there is a measurable decrease in the estimatedfuture cash flows, such as changes in arrears or economicconditions that correlate with defaults.

For assets and liabilities that are recognized in theconsolidated financial statements on a recurring basis, theGroup determines whether transfers have occurred betweenlevels in the hierarchy by re-assessing categorization (basedon the lowest level input that is significant to the fair valuemeasurement as a whole) at the end of each reporting period.

Biaya perolehan diamortisasi dari instrumen keuangan

Nilai wajar dari instrumen keuangan (lanjutan)

Biaya perolehan diamortisasi dihitung dengan menggunakanmetode suku bunga efektif dikurangi dengan penyisihan ataspenurunan nilai dan pembayaran pokok atau nilai yang tidakdapat ditagih. Perhitungan tersebut mencakup premium ataudiskonto pada saat perolehan dan mencakup biaya transaksidan biaya yang merupakan bagian yang tak terpisahkan darisuku bunga efektif.

Fair value of financial instruments (continued)

Setiap akhir periode laporan, Grup mengevaluasi apakahterdapat bukti yang obyektif bahwa aset keuangan ataukelompok aset keuangan mengalami penurunan nilai. Asetkeuangan atau kelompok aset keuangan diturunkan nilainyadan kerugian penurunan nilai telah terjadi jika, dan hanya jika,terdapat bukti yang obyektif mengenai penurunan nilai tersebutsebagai akibat dari satu atau lebih peristiwa yang terjadi setelahpengakuan awal aset tersebut (peristiwa yang merugikan), danperistiwa yang merugikan tersebut berdampak pada estimasiarus kas masa depan atas aset keuangan atau kelompok asetkeuangan yang dapat diestimasi secara handal.

The Group assesses at the end of each reporting periodwhether there is any objective evidence that a financial assetor a group of financial assets is impaired. A financial asset or agroup of financial assets is deemed to be impaired if, and onlyif, there is objective evidence of impairment as a result of oneor more events that has occurred after the initial recognition ofthe asset (an incurred "loss event") and that loss event has animpact on the estimated future cash flows of the financial assetor the group of financial assets that can be reliably estimated.

Bukti penurunan nilai meliputi indikasi bahwa kesulitankeuangan signifikan yang dialami penerbit atau pihak peminjam,wanprestasi atau tunggakan pembayaran pokok atau bunga,kemungkinan bahwa pihak peminjam akan dinyatakan pailitatau melakukan reorganisasi keuangan lainnya dan data yangdapat diobservasi mengindikasikan adanya penurunan yangdapat diukur atas estimasi arus kas masa datang, misalnyaperubahan kondisi ekonomi yang berkorelasi denganwanprestasi atas aset dalam kelompok tersebut.

For the purpose of fair value disclosures, the Group hasdetermined classes of assets and liabilities on the basis of thenature, characteristics and risks of the asset or liability and thelevel of the fair value hierarchy as explained above.

Amortized cost of financial instruments

Amortized cost is computed using the effective interest ratemethod less any allowance for impairment and principalrepayment or reduction. The calculation takes into account anypremium or discount on acquisition and includes transactioncosts and fees that are an integral part of the effective interestrate.

Untuk aset dan liabilitas yang diakui pada laporan keuangankonsolidasian secara berulang, Grup menentukan apakahterjadi transfer antara tingkat di dalam hirarki dengan caramengevaluasi kategori (berdasarkan input level terendah yangsignifikan dalam pengukuran nilai wajar) setiap akhir periodepelaporan.

Untuk tujuan pengungkapan nilai wajar, Grup telah menentukankelas aset dan liabilitas berdasarkan sifat, karakteristik, danrisiko aset atau liabilitas, dan tingkat hirarki nilai wajar sepertidijelaskan di atas.

23




a. a.

Ketika aset tidak tertagih, nilai tercatat atas aset keuanganyang telah diturunkan nilainya dikurangi secara langsungatau jika ada suatu jumlah telah dibebankan ke akuncadangan penurunan nilai jumlah tersebut dihapusbukukanterhadap nilai tercatat aset keuangan tersebut.

When the asset becomes uncollectible, the carrying amountof the financial assets is reduced directly or if an amountwas charged to the allowance account, the amountscharged to the allowance account are written off against thecarrying value of the financial asset.

Aset keuangan yang dicatat pada biaya perolehandiamortisasi

Untuk aset keuangan yang dicatat pada biaya perolehandiamortisasi, Grup pertama kali menentukan apakahterdapat bukti obyektif mengenai adanya penurunan nilaisecara individual atas aset keuangan yang signifikan secaraindividual atau untuk aset keuangan yang tidak signifikansecara individual terdapat bukti penurunan nilai secarakolektif.

For financial assets carried at amortized cost, the Groupfirst assesses whether objective evidence of impairmentexists individually for financial assets that are individuallysignificant, or collectively for financial assets that are notindividually significant.

Jika Grup menentukan tidak terdapat bukti obyektifmengenai adanya penurunan nilai atas aset keuangan yangdinilai secara individual, terlepas aset keuangan tersebutsignifikan atau tidak, maka Grup memasukkan aset tersebutke dalam kelompok aset keuangan yang memilikikarakteristik risiko kredit yang sejenis dan menilai penurunannilai kelompok tersebut secara kolektif. Aset yang penurunannilainya dinilai secara individual, dan untuk itu kerugianpenurunan nilai diakui atau tetap diakui, tidak termasukdalam penilaian penurunan nilai secara kolektif.

Jika, pada periode berikutnya, jumlah kerugian penurunannilai berkurang dan penurunan nilai tersebut diakui, makakerugian penurunan nilai yang sebelumnya diakuidipulihkan, sepanjang nilai tercatat aset tidak melebihibiaya perolehan diamortisasi pada tanggal pemulihandengan menyesuaikan akun cadangan. Jumlah pemulihanaset keuangan diakui pada laporan laba rugi.

If, in a subsequent period, the amount of the impairmentloss decreases and the impairment was recognized, thepreviously recognized impairment loss is reversed to theextent that the carrying amount of the asset does notexceed its amortized cost at the reversal date by adjustingthe allowance account. The amount of the reversal isrecognized in profit or loss.

Financial assets carried at amortized cost

If the Group determines that no objective evidence ofimpairment exists for an individually assessed financialasset, whether significant or not, it includes the asset in agroup of financial assets with similar credit riskcharacteristics and collectively assesses them forimpairment. Assets that are individually assessed forimpairment and for which an impairment loss is, orcontinues to be, recognized are not included in a collectiveassessment of impairment.

Jika terdapat bukti obyektif bahwa kerugian penurunan nilaitelah terjadi, jumlah kerugian tersebut diukur sebagai selisihantara nilai tercatat aset dengan nilai kini estimasi arus kasmasa datang (tidak termasuk ekspektasi kerugian kreditmasa datang yang belum terjadi). Nilai kini estimasi aruskasa masa datang didiskonto menggunakan suku bungaefektif awal dari aset keuangan tersebut. Jika pinjaman yangdiberikan dan piutang memiliki suku bunga masa datang,tingkat diskonto untuk mengukur kerugian penurunan nilaiadalah suku bunga efektif terkini. Nilai tercatat aset tersebutberkurang melalui penggunaan akun penyisihan dan jumlahkerugian diakui dalam laba rugi.

If there is objective evidence that an impairment loss hasoccurred, the amount of the loss is measured as thedifference between the assets carrying amount and thepresent value of estimated future cash flows (excludingfuture expected credit losses that have not yet beenincurred). The present value of the estimated future cashflows is discounted at the financial assets original effectiveinterest rate. If a loan and receivable has a variable interestrate, the discount rate for measuring any impairment loss isthe current effective interest rate. The carrying amount ofthe asset is reduced through the use of an allowanceaccount and the amount of the loss is recognized in profit orloss.

24




a. a.

b. Aset keuangan tersedia untuk dijual b. Available for sale financial assets

Derecognition

a. a.

a a.

b. b.

In the case of equity investments classified as available forsale, objective evidence would include a significant orprolonged decline in the fair value of the investment belowits cost. ‘Significant’ is evaluated against the original cost ofthe investment and ‘prolonged’ against the period in whichthe fair value has been below its original cost. Where thereis evidence of impairment, the cumulative loss - measuredas the difference between the acquisition cost and thecurrent fair value, less any impairment loss on thatinvestment previously recognized in profit or loss - isremoved from other comprehensive income and recognizedin profit or loss. Impairment losses on equity investmentsare not reversed through the profit or loss; increases in theirfair value after impairment are recognized directly in othercomprehensive income.

Suatu aset keuangan, atau mana yang berlaku, bagian dariaset keuangan atau bagian dari kelompok aset keuangansejenis, dihentikan pengakuannya pada saat:

Financial assets carried at amortized cost (continued)

Dalam hal investasi ekuitas yang diklasifikasikan sebagaitersedia untuk dijual, bukti obyektif akan meliputi penurunanyang signifikan atau penurunan jangka panjang pada nilaiwajar investasi di bawah biaya perolehannya. 'Signifikan'yaitu evaluasi terhadap biaya perolehan awal investasi dan'jangka panjang' dimana nilai wajar telah di bawah biayaperolehannya. Dimana ada bukti penurunan nilai, kerugiankumulatif - diukur sebagai selisih antara biaya perolehandengan nilai wajar kini, dikurangi kerugian penurunan nilaipada investasi yang sebelumnya diakui dalam laporan labarugi - dihapus dari pendapatan komprehensif lain dan diakuidalam laporan laba rugi. Kerugian penurunan nilai atasinvestasi ekuitas tidak boleh dipulihkan melalui laporan labarugi, kenaikan nilai wajar setelah penurunan nilai diakuilangsung dalam pendapatan komprehensif lainnya.

A financial asset, or where applicable a part of a financialasset or part of a group of similar financial assets, isderecognized when:

Grup mentransfer hak kontraktual untuk menerima aruskas yang berasal dari aset keuangan atau menanggungkewajiban untuk membayar arus kas yang diterima tanpapenundaan yang signifikan kepada pihak ketiga melaluisuatu kesepakatan penyerahan dan (i) secara substansialmentransfer seluruh risiko dan manfaat atas kepemilikanaset keuangan tersebut, atau (ii) secara substansial tidakmentransfer dan tidak memiliki seluruh risiko dan manfaatatas kepemilikan aset keuangan tersebut, namun telahmentransfer pengendalian atas aset keuangan tersebut.

Untuk aset keuangan yang dicatat pada tersedia untuk dijual,Grup menilai setiap akhir periode laporan, apakah terdapatbukti obyektif bahwa investasi mengalami penurunan nilai.

Penghentian pengakuan

the contractual rights to receive cash flows from thefinancial asset have expired; or

Penerimaan kemudian atas piutang yang telahdihapusbukukan sebelumnya, jika pada periode berjalandikreditkan dengan menyesuaikan pada akun cadanganpenurunan nilai, sedangkan jika setelah akhir periodepelaporan dikreditkan sebagai pendapatan operasionallainnya.

Subsequent recoveries of previously written off receivables,if in the current period, are credited to the allowanceaccounts, but if after the reporting period, are credited toother operating income.

Aset keuangan yang dicatat pada biaya perolehandiamortisasi (lanjutan)

the Group has transferred its contractual rights toreceive cash flows from the financial asset or hasassumed an obligation to pay them in full withoutmaterial delay to a third party under a “pass-through”arrangement and either (i) has transferred substantiallyall the risks and rewards of the financial asset, or (ii) hasneither transferred nor retained substantially all the risksand rewards of the financial asset, but has transferredcontrol of the financial asset.

For available for sale financial assets, the Group assessesat the end of each reporting period whether there isobjective evidence that an investment or group ofinvestment is impaired.

Aset keuangan Financial assets

hak kontraktual atas arus kas yang berasal dari asetkeuangan tersebut berakhir; atau

25




Penghentian pengakuan (lanjutan) Derecognition (continued)

a. a.

b. Liabilitas keuangan b.

On derecognition of a financial asset in its entirety, thedifference between the carrying amount and the sum of (i)the consideration received, including any new assetobtained less any new liability assumed; and (ii) anycumulative gain or loss that has been recognized directly inequity is recognized in the consolidated statement of profitor loss and other comprehensive income.

Continuing involvement that takes the form of a guaranteeover the transferred asset is measured at the lower of theoriginal carrying amount of the asset and the maximumamount of consideration that the Group could be required torepay.

Aset yang ditransfer dan liabilitas terkait diukur dengan dasaryang mencerminkan hak dan liabilitas yang masih dimilikiGrup.

Financial assets (continued)

When the Group has transferred its rights to receive cashflows from an asset or has entered into a pass-througharrangement, and has neither transferred nor retainedsubstantially all of the risks and rewards of the asset nortransferred control of the asset, the asset is recognized tothe extent of the Group’s continuing involvement in theasset.

The transferred asset and the associated liability aremeasured on a basis that reflects the rights and obligationsthat the Group has retained.

A financial liability is derecognized when the obligationspecified in the contract is discharged or cancelled orexpired.

Liabilitas keuangan dihentikan pengakuannya ketika liabilitasyang ditetapkan dalam kontrak dihentikan atau dibatalkanatau kadaluwarsa.

Financial liabilitiy

Ketika Grup telah mentransfer hak untuk menerima arus kasdari aset atau telah menandatangani kesepakatan pelepasan(pass through arrangement ), dan secara substansial tidakmentransfer dan tidak memiliki seluruh risiko dan manfaatatas aset keuangan, maupun mentransfer pengendalian atasaset, aset tersebut diakui sejauh keterlibatan berkelanjutanGrup terhadap aset keuangan tersebut.

Keterlibatan berkelanjutan yang berbentuk pemberianjaminan atas aset yang ditransfer diukur sebesar jumlahterendah dari jumlah tercatat aset dan jumlah maksimal daripembayaran yang diterima yang mungkin harus dibayarkembali.

Pada saat penghentian pengakuan atas aset keuangansecara keseluruhan, maka selisih antara nilai tercatat danjumlah dari (i) pembayaran yang diterima, termasuk setiapaset baru yang diperoleh dikurangi setiap liabilitas baru yangharus ditanggung; dan (ii) setiap keuntungan atau kerugiankumulatif yang telah diakui secara langsung dalam ekuitasharus diakui pada laporan laba rugi dan penghasilankomprehensif lain konsolidasian.

Aset keuangan (lanjutan)

Ketika liabilitas keuangan saat ini digantikan dengan yanglain dari pemberi pinjaman yang sama dengan persyaratanyang berbeda secara substansial, atau modifikasi secarasubstansial atas ketentuan liabilitas keuangan yang saat iniada, maka pertukaran atau modifikasi tersebut dicatatsebagai penghapusan liabilitas keuangan awal danpengakuan liabilitas keuangan baru, dan selisih antara nilaitercatat liabilitas keuangan tersebut diakui dalam laporanlaba rugi.

When an existing financial liability is replaced by anotherfrom the same lender on substantially different terms, or theterms of an existing liability are substantially modified, suchan exchange or modification is treated as a derecognition ofthe original financial liability and the recognition of a newfinancial liability, and the difference in the respectivecarrying amounts is recognized in the profit or loss.

26



e. Properti investasi e. Investment properties

f. Biaya dibayar dimuka f. Prepaid expenses

Transfers to investment properties should be made when, andonly when, there is a change in use, evidenced by the end ofowner-occupation, commencement of an operating lease toanother party or end of construction or development. Transfersfrom investment properties should be made when, and onlywhen, there is a change in use, evidenced by thecommencement of owner-occupation or commencement ofdevelopment with a view to sell.

Transfer ke properti investasi dilakukan jika, dan hanya jika,terdapat perubahan penggunaan yang ditunjukkan denganberakhirnya pemakaian oleh pemilik, dimulainya sewa operasike pihak lain atau selesainya pembangunan ataupengembangan. Transfer dari properti investasi dilakukan jika,dan hanya jika, terdapat perubahan penggunaan yangditunjukkan dengan dimulainya penggunaan oleh pemilik ataudimulainya pengembangan untuk dijual.

An investment property should be derecognized upon disposalor when the investment property is permanently withdrawnfrom use and no future economic benefits are expected fromits disposal. Gains or losses arising from the retirement ordisposal of an investment property is credited or charged toprofit or loss in the year the asset is derecognized.

Untuk transfer dari properti investasi ke properti yang digunakansendiri, Grup menggunakan metode biaya pada tanggalperubahan penggunaan. Jika properti yang digunakan sendirioleh Grup menjadi properti investasi, Grup mencatat propertitersebut sesuai dengan kebijakan aset tetap sampai dengansaat tanggal terakhir perubahan penggunaannya.

Properti investasi dihentikan pengakuannya pada saatpelepasan atau ketika properti investasi tersebut tidakdigunakan lagi secara permanen dan tidak memiliki manfaatekonomis di masa depan yang dapat diharapkan pada saatpelepasannya. Laba atau rugi yang timbul dari penghentian ataupelepasan properti investasi diakui dalam laporan laba rugidalam tahun terjadinya penghentian atau pelepasan tersebut.

For a transfer from investment properties to owner-occupiedproperty, the Group uses the cost method at the date ofchange in use. If an owner-occupied property becomes aninvestment property, the Group shall record the investmentproperty in accordance with the fixed assets policies up to thedate of change in use.

Biaya dibayar dimuka diamortisasi selama masa manfaatnyadengan menggunakan metode garis lurus.

Prepaid expenses are amortized over their beneficial periodsusing the straight-line method.

Investment property is carried at fair value, representing openmarket value determined annually by external valuers. Fairvalue is based on active market prices, adjusted, if necessary,for any difference in the nature, location or condition of thespecific asset. If the information is not available, the Groupuses alternative valuation methods such as recent prices onless active markets or discounted cash flow projections. Thesevaluations are reviewed annually by independent appraiser.Changes in fair values are recorded in the statement of profitor loss and other comprehensive income as part of investmentincome.

Properti investasi Grup terdiri dari tanah, bangunan danprasarana yang dikuasai Grup untuk menghasilkan sewa atauuntuk kenaikan nilai atau kedua-duanya, dan tidak untukdigunakan dalam produksi atau penyediaan barang atau jasauntuk tujuan administratif atau dijual dalam kegiatan usahasehari-hari.

Investment properties of the Group consist of land, buildingand infrastructures held by the Group to earn rentals or forcapital appreciation or both, rather than for use in theproduction or supply of goods or services or for administrativepurposes or sale in the ordinary course of business.

Properti investasi dicatat sebesar nilai wajarnya, yangmencerminkan nilai pasar yang ditentukan setiap tahun olehpenilai independen. Nilai wajar didasarkan pada harga pasaraktif, yang apabila diperlukan dilakukan penyesuaian atasperbedaan sifat, lokasi atau kondisi dari investasi tersebut. Jikainformasi tidak tersedia, Grup menggunakan metode penilaianalternatif seperti harga pasar terkini atau proyeksi arus kas.Penilaian ini ditinjau ulang setiap tahun oleh penilai independen.Perubahan dalam nilai wajar dicatat dalam laporan laba rugi dan penghasilan komprehensif lain sebagai bagian dari hasilinvestasi.

27



g. Sewa g. Leases

- -- -

- -

A contract is or contains a lease if the contract conveys theright to control the use of an identified asset for a period oftime in exchange for consideration. To assess whether acontract conveys the right to control the use of an identifiedasset, the Company considers whether:

Perusahaan memiliki hak untuk mengendalikan penggunaanaset.

The Company recognises a right-of-use asset and a leaseliability at the lease commencement date. The right-of-useasset is initially measured at cost, which comprises the initialamount of the lease liability adjusted for any lease paymentmade at or before the commencement date, plus any initialdirect cost incurred and an estimate of costs to dismantle andremove the underlying asset or to restore the underlying assetto the condition required by the terms and conditions of thelease, less any lease incentives received.

Starting on January 1, 2020, the Company has adopted SFASNo. 73, which sets the requirement for recognition of leaseliabilities in relation to leases which had previously beenclassified as 'operating leases'. This policy is applied tocontracts entered into or amended on or after January 1, 2020.

Pada tanggal permulaan kontrak, Perusahaan menilai apakahkontrak merupakan, atau mengandung sewa.

At the inception of a contract, the Company assesses whetherthe contract is, or contains, a lease.

Suatu kontrak merupakan atau mengandung sewa jika kontraktersebut memberikan hak untuk mengendalikan penggunaanaset identifikasian selama suatu jangka waktu untukdipertukarkan dengan imbalan. Untuk menilai apakah kontrakmemberikan hak untuk mengendalikan penggunaan asetidentifikasian, Perusahaan mempertimbangkan apakah:

Kontrak melibatkan penggunaan aset yang teridentifikasi; The contract involves the use of an identified asset;

Pada tanggal dimulainya kontrak atau pada saat penilaiankembali kontrak yang mengandung sewa, Perusahaanmengalokasikan imbalan dalam kontrak untuk setiap unsursewa berdasarkan harga relatif dari unsur sewa.

At the inception or on reassessment of a contract that containsa lease component, the Company allocates the considerationin the contract to each lease component on the basis of theirrelative stand-alone prices.

Aset hak-guna kemudian disusutkan menggunakan metodegaris lurus dari tanggal permulaan hingga tanggal yang lebihawal antara akhir umur manfaat aset hak-guna atau akhir masasewa. Selain itu, aset hak-guna secara berkala dinilai untukpenurunan nilai dan disesuaikan atas pengukuran kembali dariliabilitas sewa.

The right-of-use asset is subsequently depreciated using thestraight-line method from the commencement date to theearlier of the end of the useful life of the right-of-use asset orthe end of the lease term. In addition, the right-of-use asset isperiodically reduced by impairment losses, if any, and adjustedfor certain remeasurements of the lease liability.

Mulai tanggal 1 Januari 2020, Perusahaan menerapkan PSAKNo. 73 yang mensyaratkan pengakuan liabilitas sewasehubungan dengan sewa yang sebelumnya diklasifikasikansebagai "sewa operasi". Kebijakan ini berlaku untuk kontrakyang disepakati atau diamandemen pada atau setelah 1 Januari2020.

Pada tanggal permulaan sewa, Perusahaan mengakui aset hak-guna dan liabilitas sewa. Aset hak-guna diukur pada biayaperolehan, dimana meliputi jumlah pengukuran awal liabilitassewa yang disesuaikan dengan pembayaran sewa yangdilakukan pada atau sebelum tanggal permulaan, ditambahdengan biaya langsung awal yang dikeluarkan dan estimasibiaya yang akan dikeluarkan untuk membongkar danmemindahkan aset pendasar atau untuk merestorasi asetpendasar ke kondisi yang disyaratkan dan ketentuan sewa,dikurangi dengan insentif sewa yang diterima.

Perusahaan memiliki hak untuk memperoleh secarasubstansial seluruh manfaat ekonomi dari penggunaan asetselama periode penggunaan;

The Company has the right to obtain substantially all of theeconomic benefits from use of the asset throughout theperiod of use; andThe Company has the right to direct the use of the asset.

28



g. Sewa (Lanjutan) g. Leases (Continued)

Modifikasi sewa Lease modification

Untuk modifikasi sewa yang tidak dicatat sebagai sewaterpisah, pada tanggal efektif modifikasi sewa, Perusahaan: (a)mengukur kembali dan mengalokasikan imbalan kontrakmodifikasian; (b) menentukan masa sewa dari sewamodifikasian; (c) mengukur kembali liabilitas sewa denganmendiskontokan pembayaran sewa revisian menggunakantingkat diskonto revisian berdasarkan sisa umur sewa dan sisapembayaran sewa dengan melakukan penyesuaian terhadapaset hak-guna. Tingkat diskonto revisian ditentukan sebagaisuku bunga pinjaman inkremental Perusahaan pada tanggalefektif modifikasi;

The Company accounts for a lease modification as a separatelease if both: (a) the modification increases the scope of thelease by adding the right-of-use one or more underlyingassets; and (b) the consideration for the lease increases by anamount commensurate with the stand-alone price for theincrease in scope and any appropriate adjustments to thatstand-alone price to reflect the circumstances of the particularcontract.

Liabilitas sewa diukur pada nilai kini pembayaran sewa yangbelum dibayar pada tanggal permulaan, didiskontokan denganmenggunakan suku bunga implisit dalam sewa atau jika sukubunga tersebut tidak dapat ditentukan, maka menggunakansuku bunga pinjaman inkremental.

The Company presents right-of-use assets that do not meetthe definition of investment property as fixed assets and leaseliabilities in the statements of financial position.

Perusahaan memutuskan untuk tidak mengakui aset hak-gunadan liabilitas sewa untuk sewa jangka-pendek yang memilikimasa sewa 12 bulan atau kurang. Perusahaan mengakuipembayaran sewa atas sewa tersebut sebagai beban dengandasar garis lurus selama masa sewa.

The lease liability is initially measured at the present value ofthe lease payments that are not paid at the commencementdate, discounted using the interest rate implicit in the lease or,if that rate cannot be readily determined, using the incrementalborrowing rate. Generally, the Company uses its incrementalborrowing rate as the discount rate.

Liabilitas sewa diukur kembali ketika ada perubahanpembayaran sewa di masa depan yang timbul dari perubahansuatu indeks atau tingkat, jika ada perubahan dalam estimasiPerusahaan dari jumlah yang diharapkan akan dibayarkanberdasarkan jaminan nilai residu atau jika Perusahaanmengubah penilaiannya apakah akan melakukan opsipembelian, perpanjangan atau pemutusan kontrak.

The lease liability is measured at amortised cost using theeffective interest method. It is remeasured when there is achange in future lease payments arising from a change in anindex or rate, if there is a change in the Company’s estimate ofthe amount expected to be payable under a residual valueguarantee or if the Company changes its assessment ofwhether it will exercise a purchase, extension or terminationoption.

Ketika liabilitas sewa diukur kembali dengan cara tersebut,penyesuaian dilakukan terhadap jumlah tercatat dari aset hak-guna, atau diakui dalam laba rugi jika jumlah tercatat dari asethak-guna telah dikurangi menjadi nol.

When the lease liability is remeasured in this way, acorresponding adjustment is made to the carrying amount ofthe right-of-use asset or is recorded in profit or loss if thecarrying amount of the right-of-use asset has been reduced tozero.

Perusahaan menyajikan aset hak-guna yang tidak memenuhidefinisi properti investasi sebagai aset tetap dan liabilitas sewadalam laporan posisi keuangan.

The Company has elected not to recognise right-ofuse assetsand lease liabilities for short-term leases that have a leaseterm of 12 months or less. The Company recognises the leasepayments associated with these leases as an expense on astraight-line basis over the lease term.

For a lease modification that is not accounted for as aseparate lease, at the effective date of the lease modification,the Company: (a) remeasures and allocates the considerationin the modified contract; (b) determines the lease term of themodified lease; (c) remeasures the lease liability bydiscounting the revised lease payments using a reviseddiscount rate on the basis of the remaining lease term and theremaining lease payment with a corresponding adjustment tothe right-of-use assets. The revised discount rate isdetermined as the Company’s incremental borrowing rate atthe effective date of the modification;

Perusahaan mencatat modifikasi sewa sebagai sewa terpisahjika: (a) modifikasi meningkatkan ruang lingkup sewa denganmenambahkan hak untuk menggunakan satu aset pendasaratau lebih; dan (b) imbalan sewa meningkat sebesar jumlahyang setara dengan harga tersendiri untuk peningkatan dalamruang lingkup dan penyesuaian yang tepat pada hargatersendiri tersebut untuk merefleksikan kondisi kontrak tertentu.

29



g. Sewa (Lanjutan) g. Leases (Continued)

Modifikasi sewa (lanjutan) Lease modification (continued)

h. Aset tetap h.

Buildings

The carrying value of fixed assets is derecognized upondisposal or when no future economic benefits are expectedfrom its use. Any gain or loss arising on derecognition of theassets is charged to profit or loss in the year the assets isderecognized.

Leasehold improvements

Office equipments5

Depreciation is computed using the straight-line method overthe estimated useful lives of the assets as follows:

Tahun/Years

Komputer

Tanah dinyatakan berdasarkan harga perolehan dan tidakdiamortisasi. Biaya pengurusan legal hak atas tanah ketikatanah diperoleh pertama kali diakui sebagai bagian dari biayaperolehan aset tanah. Biaya pengurusan perpanjangan ataupembaharuan legal hak atas tanah diakui sebagai aset takberwujud dan diamortisasi sepanjang umur hukum hak atauumur ekonomis tanah, mana yang lebih pendek.

Biaya perolehan termasuk biaya penggantian bagian aset tetapsaat biaya tersebut terjadi, jika memenuhi kriteria pengakuan.Selanjutnya, pada saat inspeksi yang signifikan dilakukan, biayainspeksi itu diakui ke dalam nilai tercatat (“carrying amount ”) aset tetap sebagai suatu penggantian jika memenuhi kriteriapengakuan. Semua biaya perbaikan dan pemeliharaan yangtidak memenuhi kriteria pengakuan diakui dalam laporan labarugi pada saat terjadinya.

Penyusutan dihitung dengan menggunakan metode garis lurusberdasarkan taksiran masa manfaat ekonomis aset tetap,sebagai berikut:

Such cost includes the cost of replacing part of the fixedassets when the cost is incurred, if the recognition criteria aremet. Likewise, when a major inspection is performed, its costis recognized in the carrying amount of the assets as areplacement if the recognition criteria are met. All other repairsand maintenance costs that do not meet the recognitioncriteria are recognized in profit or loss as incurred.

Jumlah tercatat aset tetap dihentikan pengakuannya pada saatdilepaskan atau saat tidak ada manfaat ekonomis masa depanyang diharapkan dari penggunaannya. Laba atau rugi yangtimbul dari penghentian pengakuan aset diakui dalam laporanlaba rugi pada tahun aset tersebut dihentikan pengakuannya.

Nilai residu, estimasi masa manfaat dan metode penyusutandireview dan disesuaikan, setiap akhir tahun, bila diperlukan.

Prasarana kantor 55

Fixed Assets

The residual values, estimated useful lives, and depreciationmethod are reviewed and adjusted, at year end, if necessary.

Land is stated at cost and not depreciated. Costs associatedwith the acquisition of legal right of land when the land was first acquired are recognized as part of the cost of land. Costsassociated with the extension or renewal of legal right of landare recognized as an intangible asset and amortized over thelegal life of the land rights or economic life of the land,whichever is shorter.

Computer

Kendaraan bermotorBangunan 20

(d) menurunkan jumlah tercatat aset hak-guna untukmerefleksikan penghentian sebagian atau sepenuhnya sewauntuk modifikasi sewa yang menurunkan ruang lingkup sewa.Perusahaan mengakui dalam laba rugi setiap laba rugi yangterkait dengan penghentian sebagian atau sepenuhnya sewatersebut; dan (e) membuat penyesuaian terkait dengan aset hak-guna untuk seluruh modifikasi sewa lainnya.

(d) decreases the carrying amount of the right-of-use asset toreflect the partial or full termination of the lease for leasemodifications that decrease the scope of the lease. TheCompany recognises in profit or loss any gain or loss relatingto the partial or full termination of the lease; and (e) makes acorresponding adjustment to the right to use asset for all otherlease modifications.

Fixed assets are stated at cost less accumulated depreciationand any impairment loss.

Peralatan kantor

Aset tetap dinyatakan sebesar biaya perolehan dikurangiakumulasi penyusutan dan rugi penurunan nilai.

5 Motor vehicles

30



i. i.

j. j.

k. Pengakuan pendapatan premi k. Premium income recognition

Short-term insurance contract is an insurance protection forperiod of or less than twelve (12) months.

Premi dari kontrak asuransi dan reasuransi diakui sebagaipendapatan sesuai periode polis (kontrak) berdasarkan proporsijumlah proteksi yang diberikan. Premi dari polis bersama diakuisebesar pangsa premi grup. Premi hak reasuradur diakuisebagai premi asuransi selama periode kontrak asuransi secaraproporsional dengan proteksi yang diperoleh.

Intangible assets

Aset tak berwujud termasuk perangkat lunak komputer yangdiperoleh dan dikustomisasi yang dicatat dengan menggunakanmodel biaya. Biaya aset adalah nilai kas yang dibayarkan ataunilai wajar pertimbangan lain yang diberikan sampai denganmemperoleh suatu aset pada saat perolehan atau produksi.Kapitalisasi biaya diamortisasi dengan metode garis lurusselama taksiran masa manfaat ekonomis selama 5 tahun dimana masa dari aset tidak berwujud dianggap terbatas. Asettak berwujud yang dimiliki oleh Grup terdiri dari lisensi atasperanti lunak yang memiliki taksiran masa umur manfaatekonomis 5 tahun.

Intangible assets include acquired and customized computersoftware which are accounted for under the cost model. Thecost of the asset is the amount of cash paid or the fair value ofthe other considerations given up to acquire an asset at thetime of its acquisition or production. Capitalized costs areamortized on a straight-line basis over the estimated usefullives for 5 years as the lives of these intangible assets areconsidered limited. The Group's intangible assets are licenseof software that have estimated useful lives for 5 years.

Insurance contract

Premi diakui sebagai pendapatan selama periode kontrakberdasarkan proporsi jumlah proteksi yang diberikan danliabilitas asuransi ditentukan melalui metode premi belummerupakan pendapatan. Aset reasuransi atas premi belummerupakan pendapatan disajikan secara terpisah.

Aset tak berwujud

If the available data is in not sufficient to determine long-termpolicy benefit in accordance with the above requirements,insurance liabilities can be calculated using unearned premiumreserve method, and its premium income is recognized alongwith the protection proportion of policy period same as short-term insurance contract.

Kontrak asuransi adalah kontrak dimana penanggungmenerima risiko asuransi signifikan dari tertanggung. Risikoasuransi signifikan didefinisikan sebagai kemungkinanmembayar manfaat signifikan kepada tertanggung jika suatukejadian yang diasuransikan terjadi dibandingkan denganmanfaat minimum yang akan dibayarkan apabila risiko yangdiasuransikan tidak terjadi.

Insurance contract is a contract under which the insureraccepts significant risk from the insured. Significant insurancerisk is defined as the possibility of paying significantly morebenefit to the insured upon the occurrence of insured eventcompared to the minimum benefit that will be paid if the eventdoes not occur.

Kontrak asuransi jangka pendek

Kontrak asuransi

Kontrak asuransi jangka pendek merupakan proteksi asuransiuntuk jangka waktu sama dengan atau kurang dari dua belas(12) bulan.

Premium is recognized as income along with the protectionproportion of policy period and the insurance liability isdetermined through unearned premium method. Reinsuranceassets on unearned premium is presented separately.

Jika data yang tersedia tidak cukup memadai untuk digunakandalam menentukan liabilitas manfaat polis masa depan sesuaiketentuan di atas, liabilitas asuransi dapat dihitung denganmenggunakan metode premi yang belum merupakanpendapatan, dan pendapatan premi diakui sesuai denganjumlah proteksi yang diberikan seperti kontrak asuransi jangkapendek.

Short-term insurance contract

Premiums on insurance and reinsurance contracts arerecognized as revenue over the policy contract period inproportion to the insurance coverage provided. Premium fromcoinsurance is recognized as income based on the Group’sproportionate share in the premium. Premium due toreinsurance company is recognized as insurance premiumduring the period of insurance contract in proportion to theinsurance coverage received.

31



k. Pengakuan pendapatan premi (lanjutan) k. Premium income recognition (continued)

l. l.

m. Komisi m. Commission

Premi bruto merupakan premi yang diperoleh dari tertanggung,broker maupun dari grup asuransi lain. Premi yang diperoleh,diakui sebagai pendapatan selama periode polis berdasarkanproporsi total pertanggungan yang diberikan dengan dasarakrual, dan dicatat berdasarkan diterbitkannya polis asuransidan/ atau debit nota untuk pendapatan premi asuransi langsungdan fakultatif. Jika periode polis lebih dari satu tahun makapendapatan preminya ditangguhkan selama masa polistersebut. Sedangkan pendapatan premi dari reasuransi diakuidan dicatat pada saat statement of accounts diterima.

Gross premiums represent premium received from directinsured, insurance broker, and ceding group. Premiumsreceived are recognized as income on an accrual basis overthe period of contract in proportion to the amount of insuranceprotection provided and recorded upon the issuance of policyand/or debit note for direct and facultative insurance premiumincome. If the period is more than one year, the premiumincome is deferred over the insured period. While reinsurancepremiums are recognized upon the acceptance of thestatement of accounts.

Premi belum merupakan pendapatan dari kontrak asuransijangka pendek ditentukan untuk masing-masing jenispertanggungan dihitung berdasarkan premi neto sesuai denganproporsi total hari sampai dengan polis berakhir (proporsionalharian).

Kenaikan atau penurunan premi yang belum merupakanpendapatan adalah selisih antara saldo premi yang belummerupakan pendapatan tahun berjalan dan tahun lalu.

The increase or decrease in unearned premiums representsthe difference of the balances of unearned premiums betweenthe current and the prior year.

Premi kontrak asuransi jangka panjang diakui sebagaipendapatan pada saat jatuh tempo dari pemegang polis.

Premiums on long-term insurance contract are recognized asrevenue on due date of policy holders.

Beban klaim Claims expense

Unearned premiums on short-term insurance contractdetermined for each kind of business are calculated based onnet premium in proportion to the number of days until thepolicy expires (proportional daily).

Beban klaim meliputi klaim disetujui, klaim dalam prosespenyelesaian termasuk estimasi klaim yang terjadi namunbelum dilaporkan dan beban penyelesaian klaim. Klaim tersebutdiakui sebagai beban pada saat timbulnya liabilitas untukmemenuhi klaim. Bagian klaim reasuradur diakui dan dicatatsebagai pengurang beban klaim pada periode yang samadengan periode pengakuan beban klaim. Hak subrogasi diakuisebagai pengurang beban klaim pada saat realisasi.

Claims expense consist of settled claims, claims in processincluding estimated claims incurred but not yet reported andclaim settlement expenses. Claims are recognized asexpenses when incurred and liabilities arise due to claims. Theportion of claims recovered from reinsurers are recorded andrecognized as a deduction from the claims expense in thesame period as the claims expense are recognized.Subrogation rights are recognized as deduction from claimsexpense upon realization.

Total klaim dalam proses penyelesaian (estimasi klaim retensisendiri) dihitung berdasarkan estimasi kerugian retensi sendiridari klaim yang pada tanggal laporan posisi keuangan masihdalam proses penyelesaian, termasuk klaim yang sudah terjadinamun belum dilaporkan. Perubahan dalam estimasi klaimretensi sendiri diakui dalam laporan laba rugi komprehensifpada tahun terjadinya perubahan. Kenaikan (penurunan)estimasi klaim retensi sendiri adalah selisih antara klaim retensisendiri tahun berjalan dengan tahun lalu.

Claims in process (estimated own retention claims) arecomputed based on the Company’s own retention share of theclaims in process at the statement of financial position date,including claims incurred but not yet reported. The changes inestimated own retention claims are recognized in thestatement of profit or loss and other comprehensive income atthe time of change. The increase or decrease in estimatedown retention claims represents the difference between theestimated own retention claims for the current year and theprior year.

Komisi diberikan pada pialang asuransi, agen dan grupasuransi lain sehubungan dengan penutupan pertanggungandicatat sebagai beban komisi. Sedangkan komisi yang diperoleh dari transaksi reasuransi dicatat sebagai pendapatan komisi,dan diakui sebagai pendapatan dalam laporan laba rugikomprehensif tahun berjalan.

Commissions due to insurance brokers, agents and otherinsurance group relating to insurance coverage are recordedas commission expense when incurred. Whereas commissionobtained from reinsurance transactions are recorded ascommission income and recognized as income in currentyear's profit or loss.

32



n. Liabilitas kontrak asuransi n. Insurance contract liabilities

o. Reasuransi o. Reinsurance

a. a.

b. b.

The premium paid to the reinsurer or the insurer’s share in thepremium on prospective reinsurance transaction is recognizedas reinsurance premium over the reinsurance contract periodin proportion to the insurance coverage provided. A paymentor obligation for retrospective reinsurance transaction isrecognized as reinsurance receivable from the reinsurer in theamount equivalent to the payment made or recorded liability inrelation to the reinsurance contract.

Aset reasuransi adalah hak kontraktual neto cedant dalamsuatu kontrak reasuransi. Nilai aset reasuransi atas liabilitasmanfaat polis masa depan, premi yang belum merupakanpendapatan dan estimasi liabilitas klaim diestimasi secarakonsisten dengan pendekatan yang digunakan dalammenentukan masing-masing liabilitas manfaat polis masadepan, premi yang belum merupakan pendapatan dan estimasiliabilitas klaim, berdasarkan syarat dan ketentuan dari kontrakasuransi.

Reinsurance asset is the cedant's net contractual rights underan reinsurance contract. The amount of reinsurance asset ofthe liability for future policy benefits, unearned premiums andestimated claims liability are estimated in a manner consistentwith the approach used in determining their liability for futurepolicy benefits, unearned premiums and claims liabilityestimates, based on the terms and conditions of the insurancecontract.

reinsurance assets and the related insurance liabilities; or

income or expense from reinsurance contract and expenseor income from the related insurance contract.

Untuk mengurangi risiko penutupan polis asuransi, Grupmereasuransikan sebagian risiko polis yang ditutupnya keperusahaan reasuradur dan tidak mengakui ganti rugi atasklaim asuransi yang menjadi tanggungan perusahaanreasuradur. Jika perusahaan reasuradur tidak dapat memenuhiliabilitasnya berdasarkan perjanjian reasuransi, maka Grupmemiliki liabilitas kontinjensi atas seluruh klaim tersebut.Perjanjian reasuransi yang dimiliki Grup meliputi perjanjianreasuransi treaty proporsional dan non proporsional (excess ofloss ), maupun perjanjian reasuransi fakultatif.

To reduce its underwriting risk, the Group reinsures a part ofits total risks to reinsurance group, and treats expectedrecoveries on insurance claims from reinsurers which theGroup is not liable. To the extent that the reinsurancecompanies are unable to meet their obligations under thesereinsurance agreements, the Group has a contingent liabilityfor all such insurance claims loss. The Group has proportionaland nonproportional (excess of loss) reinsurance treatyagreements, and facultative reinsurance agreements.

Total premi dibayar atau bagian premi atas transaksi reasuransiprospektif diakui sebagai premi reasuransi sesuai periodekontrak reasuransi secara proporsional dengan proteksi yangdiberikan. Pembayaran atau kewajiban atas transaksireasuransi retrospektif diakui sebagai piutang reasuransisebesar kewajiban yang dibukukan sehubungan kontrakreasuransi tersebut.

SFAS 62 does not allow offset between:

aset reasuransi dengan liabilitas asuransi terkait; atau

Insurance contract liabilities include the outstanding claimsprovision, the provision for unearned premium and liability forfuture benefits. At the end of reporting period, the Groupassesses whether recognized insurance liability is adequate,using current estimates of future cash flows under the contractof insurance. If the assessment shows that the carryingamount of insurance liabilities net of related deferredacquisition costs is insufficient compared to the estimatedfuture cash flows, the entire deficiency is recognized in profit orloss.

Beban premi reasuransi dicatat sebagai pengurang daripendapatan premi bruto. Apabila reasuradur gagal memenuhikewajibannya kepada Grup, Grup tetap memiliki kewajibankepada pemegang polis atas kerugian yang telahdireasuransikan.

Liabilitas kontrak asuransi mencakup klaim dalam proses, premibelum merupakan pendapatan dan liabilitas manfaat polis masadepan. Pada akhir periode pelaporan Grup menilai apakahliabilitias asuransi yang diakui telah mencukupi, denganmenggunakan estimasi kini atas arus kas masa depanberdasarkan kontrak asuransi. Jika penilaian tersebutmenunjukkan bahwa nilai tercatat liabilitas asuransi dikurangidengan biaya akuisisi tangguhan terkait tidak mencukupidibandingkan dengan estimasi arus kas masa depan, makaseluruh kekurangan tersebut diakui dalam laba rugi.

Reinsurance premium cost is recorded as a reduction of grosspremium income. The Group remains liable to policy holdersfor reinsured losses in the event the reinsurers are unable tomeet their obligations.

pendapatan atau beban dari kontrak reasuransi dan bebanatau pendapatan dari kontrak asuransi terkait.

PSAK 62 tidak memperkenankan saling hapus antara:

33



p. p. Liability adequacy test

q. Hasil investasi q. Income from investment

r. r.

s. s. Income taxes

The adoption of this new revised SFAS has no significantimpact on the consolidated financial statements.

Beban usaha dan beban lain-lain diakui pada saat terjadinya(dasar akrual).

Keuntungan atau kerugian dari penjualan saham diakui padasaat transaksinya.

Gain or losses on sale of securities are recognized at the timeof the transaction.

Beban usaha

Interest income from investment in time deposits and bonds isrecognized on a time proportion basis, based on principaloutstanding and prevailing interest rates.

Tes kecukupan liabilitas

Pada setiap akhir periode pelaporan, Grup menilai apakahpremi yang belum merupakan pendapatan dan estimasi klaimyang diakui dalam laporan posisi keuangan telah mencukupi,dengan membandingkan jumlah tercatat tersebut denganestimasi arus kas masa depan sesuai dengan kontrak asuransidan diukur dengan menggunakan tingkat suku bunga masa kini.

At each end of reporting period, the Group evaluates whetherthe unearned premium reserve and estimated claims asrecognized in the statements of financial position have beenadequately recognized by comparing the carrying amount withthe estimated future cash outflows in accordance with theinsurance contracts and measured using current marketdiscount rate.

Hasil investasi bunga dari deposito berjangka dan obligasidiakui atas dasar proporsi waktu, berdasarkan nilai pokok dantingkat bunga yang berlaku.

Operating and other expenses are recognized when incurred(accrual basis).

Pajak penghasilan

Jika perbandingan tersebut menunjukkan bahwa nilai tercatatatas liabilitas asuransi (dikurangi dengan biaya akuisisitangguhan dan aset tak berwujud terkait) lebih rendahdibandingkan dengan estimasi nilai kini atas arus kas masadepan, maka kekurangan tersebut diakui dalam laba rugi.

If the valuation indicates that the carrying value of insuranceliabilities (net off deferred acquisition costs and relatedintangible assets) is lower than the estimated present value offuture cash outflows, then such deficiency is recognized in theprofit and loss.

Grup menerapkan PSAK 46 (Revisi 2014), ”Pajak Penghasilan”,yang memberikan tambahan pengaturan untuk aset danliabilitas pajak tangguhan yang berasal dari aset yang tidakdisusutkan yang diukur dengan menggunakan model revaluasi,dan yang berasal dari properti investasi yang diukur denganmenggunakan model nilai wajar. PSAK Revisi ini jugamenghapuskan pengaturan mengenai pajak final.

The Group adopted SFAS 46 (Revised 2014), “Income Taxes”,which provides additional provision for deferred tax asset ordeferred tax liability arising from a non-depreciable assetmeasured using the revaluation model, and those arising frominvestment property that is measured using the fair valuemodel. This revised SFAS also deleted the regulationregarding final taxes.

Penerapan PSAK revisi baru tersebut tidak memberikanpengaruh yang signifikan terhadap laporan keuangankonsolidasian.

Beban pajak terdiri dari pajak kini dan tangguhan. Beban pajakdiakui dalam laporan laba rugi kecuali untuk transaksi yangberhubungan dengan transaksi diakui langsung ke ekuitas,dalam hal ini diakui sebagai pendapatan komprehensif lainnya.

Income tax expense comprises current and deferred tax.Income tax expense is recognized in profit or loss except tothe extent that it relates to items recognized directly in equity,in which case it is recognized in other comprehensive income.

Penghasilan dividen diakui bila hak pemegang saham untukmenerima pembayaran ditetapkan.

Dividend income is recognized when the stockholders’ right toreceive payment is established.

Operating expenses

34



s. Pajak penghasilan (lanjutan) s. Income taxes (continued)

Pajak Kini Current Tax

Pajak Tangguhan Deferred Tax

Bunga dan denda untuk kekurangan atau kelebihanpembayaran pajak penghasilan, jika ada, dicatat sebagai bagiandari “Beban Pajak” dalam laporan laba rugi dan penghasilankomprehensif lain konsolidasian.

Interest and penalties for the underpayment or overpayment ofincome tax, if any, are to be presented as part of “Income TaxExpense” in the consolidated statement of profit or loss andother comprehensive income.

Jumlah tambahan pokok dan denda pajak yang ditetapkandengan Surat Ketetapan Pajak (“SKP”) diakui sebagaipendapatan atau beban dalam laporan laba rugi danpenghasilan komprehensif lain konsolidasian tahun berjalan,kecuali jika diajukan upaya penyelesaian selanjutnya. Jumlahtambahan pokok pajak dan denda yang ditetapkan dengan SKPditangguhkan pembebanannya sepanjang memenuhi kriteriapengakuan aset.

The amounts of additional tax principal and penalty imposedthrough a tax assessment letter (“SKP”) are recognized asincome or expense in the current year in the consolidatedstatement of profit or loss and other comprehensive income,unless further settlement is submitted. The amounts of taxprincipal and penalty imposed through a SKP are deferred aslong as they meet the asset recognition criteria.

Beban pajak kini dihitung dengan menggunakan tarif pajak yangberlaku pada tanggal pelaporan keuangan, dan ditetapkanberdasarkan taksiran laba kena pajak tahun berjalan.Manajemen secara periodik mengevaluasi posisi yangdilaporkan di Surat Pemberitahuan Tahunan (SPT) sehubungandengan situasi di mana aturan pajak yang berlakumembutuhkan interpretasi. Jika perlu, manajemen menentukanprovisi berdasarkan jumlah yang diharapkan akan dibayarkepada otoritas pajak.

Current tax expense is calculated using tax rates that havebeen enacted or substantively enacted at end of the reportingperiod, and is provided based on the estimated taxable incomefor the year. Management periodically evaluates positionstaken in tax returns with respect to situations in whichapplicable tax regulation is subject to interpretation. Itestablishes provision where appropriate on the basis ofamounts expected to be paid to the tax authorities

Pajak tangguhan diukur dengan metode liabilitas atas bedawaktu pada tanggal pelaporan antara dasar pengenaan pajakuntuk aset dan liabilitas dengan nilai tercatatnya untuk tujuanpelaporan keuangan. Liabilitas pajak tangguhan diakui untuksemua perbedaan temporer kena pajak dengan beberapapengecualian. Aset pajak tangguhan diakui untuk perbedaantemporer yang boleh dikurangkan dan rugi fiskal apabilaterdapat kemungkinan besar bahwa jumlah laba kena pajakpada masa mendatang akan memadai untuk mengkompensasiperbedaan temporer dan rugi fiskal.

Jumlah tercatat aset pajak tangguhan dikaji ulang pada akhirperiode pelaporan, dan mengurangi jumlah tercatat jikakemungkinan besar laba kena pajak tidak lagi tersedia dalamjumlah yang memadai untuk mengkompensasi sebagian atauseluruh aset pajak tangguhan. Aset pajak tangguhan yangbelum diakui dinilai kembali pada setiap akhir periode pelaporandan diakui sepanjang kemungkinan besar laba kena pajakmendatang akan memungkinkan aset pajak tangguhan tersediauntuk dipulihkan.

The carrying amount of a deferred tax asset is reviewed ateach reporting date and reduced to the extent that it is nolonger probable that sufficient taxable income will be availableto allow all or part of the benefit of that deferred tax asset to beutilized. Unrecognized deferred tax assets are reassessed ateach reporting date and are recognized to the extent that it hasbecome probable that future taxable income will allow thedeferred tax assets to be recovered.

Deferred tax is provided using the liability method ontemporary differences at the reporting date between the taxbases of assets and liabilities and their carrying amounts forfinancial reporting purposes. Deferred tax liabilities arerecognized for all taxable temporary differences with certainexceptions. Deferred tax assets are recognized for deductibletemporary differences and tax losses carry-forward to theextent that it is probable that taxable income will be availablein future years against which the deductible temporarydifferences and tax losses carryforward can be utilized.

35



s. Pajak penghasilan (lanjutan) s. Income taxes (continued)

Pajak Tangguhan (lanjutan) Deferred Tax (continued)

t. Imbalan kerja t. Employee benefits

Imbalan kerja karyawan jangka pendek Short-term employee benefits

Imbalan pasca kerja karyawan Post employment benefit

Grup menyediakan imbalan pensiun dengan jumlah minimalsesuai dengan undang-undang ketenagakerjaan yang berlakuatau Kontrak Kerja Bersama (“KKB”) atau PeraturanPerusahaan (“PP”), mana yang lebih tinggi. Karena Undang-Undang Ketenagakerjaan atau KKB atau PP menentukanrumus tertentu untuk menghitung jumlah minimal imbalanpensiun, pada dasarnya program pensiun berdasarkan Undang-Undang Ketenagakerjaan atau KKB atau PP adalah programpensiun imbalan pasti.

Group is required to provide a minimum amount of pensionbenefits in accordance with prevailing labour laws or theCompany’s Collective Labour Agreement (“CLA”) or CompanyRegulation (“CR”), whichever is higher. Since the Labour Lawor the CLA or CR set the formula for determining the minimumamount of benefits, in substance pension plans under theLabour Law or the CLA or CR represent defined benefit plans.

Imbalan kerja karyawan jangka pendek diakui pada saatterutang kepada karyawan berdasarkan metode akrual.

Short-term employee benefits are recognised when theyaccrue to the employees.

Deferred tax assets and liabilities are measured at the taxrates that are expected to apply to the period when the assetis realized or the liability is settled, based on tax laws that havebeen enacted or substantively enacted at the end of reportingperiod. The related tax effects of the provisions for and/orreversals of all temporary differences during the year,including the effect of change in tax rates, are credited orcharged to current period operations, except to the extent thatthey relate to items previously charged or credited to equity.

The pension benefit obligation is thepresent value of thedefined benefit obligation at the consolidated statements offinancial position date less the fair value of plan assets. Thedefined benefit obligation is calculated by independentactuaries using the projected unit credit method.

The present value of the post-employment benefits obligationis determined by discounting the estimated future cashoutflows using the interest rates of Government Bonds(considering currently there is no deep market for high-qualitycorporate Bonds) that are denominated in Rupiah, in which thebenefits will be paid, and that have terms to maturityapproximating to the terms of the related pension liability.

Aset dan liabilitas pajak tangguhan disajikan secara salinghapus saat hak yang dapat dipaksakan secara hukum adauntuk saling hapus aset pajak kini dan liabilitas pajak kini, atauaset pajak tangguhan dan liabilitas pajak tangguhan berkaitandengan entitas kena pajak yang sama, atau Grup bermaksuduntuk menyelesaikan aset dan liabilitas pajak kini dengan dasarneto.

Deferred tax assets and liabilities are offset when a legallyenforceable right exists to offset current tax assets againstcurrent tax liabilities, or the deferred tax assets and thedeferred tax liabilities relate to the same taxable entity, or theGroup intends to settle its current assets and liabilities on a netbasis.

Liabilitas imbalan pensiun merupakan nilai kini liabilitas imbalanpasti pada tanggal laporan posisi keuangan konsolidasiandikurangi dengan nilai wajar aset program. Liabilitas imbalanpasti dihitung oleh aktuaris independen dengan menggunakanmetode projected unit credit .

Aset dan liabilitas pajak tangguhan dihitung berdasarkan tarifyang akan dikenakan pada periode saat aset direalisasikanatau liabilitas tersebut diselesaikan, berdasarkan undang-undang pajak yang berlaku atau berlaku secara substantif padaakhir periode laporan keuangan. Pengaruh pajak terkait denganpenyisihan dan/atau pemulihan semua perbedaan temporerselama tahun berjalan, termasuk pengaruh perubahan tarifpajak, untuk transaksi-transaksi yang sebelumnya telahlangsung dibebankan atau dikreditkan ke ekuitas.

Nilai kini liabilitas imbalan pasca-kerja ditentukan denganmendiskontokan estimasi arus kas keluar masa depan denganmenggunakan tingkat bunga Obligasi Pemerintah (denganpertimbangan saat ini tidak ada pasar aktif untuk Obligasikorporasi berkualitas tinggi) dalam mata uang Rupiah, samadengan mata uang dimana imbalan tersebut akan dibayarkan,dan yang memiliki jangka waktu yang mendekati jangka waktuliabilitas imbalan pensiun yang bersangkutan.

36



t. Imbalan kerja (lanjutan) t. Employee benefits (continued)

Imbalan pasca kerja karyawan (lanjutan) Post employment benefit (continued)

u. Transaksi dengan pihak berelasi u. Related parties transaction

a.

i. i.

ii.

b.

Both entities are joint ventures of the same third party.

Pengukuran kembali, yang terdiri dari keuntungan dan kerugianaktuaria, diakui secara langsung pada laporan posisi keuangandengan debit atau kredit ke saldo laba melalui pendapatankomprehensif lainnya dalam periode keterjadiannya.Pengukuran kembali tidak akan direklasifikasi ke laba rugi padaperiode berikutnya.

Perusahaan mengikuti Program Pensiun Untuk KompensasiPesangon ("PPUKP") yang diselenggarakan oleh DPLK AIAFinancial berdasarkan prinsip Pooled Fund. PPUKP hanyadapat dipergunakan untuk keperluan pembayaran liabilitasimbalan pasca kerja.

The Company entered into the Pension Program ForSeverance Compensation organized by DPLK AIA Financialbased on Pooled Fund Principle. PPUKP shall be used solelyfor purpose of the payment post employment benefit liabilities.

Past service cost is recognized as an expense on an earlierdate between when the amendment/curtailment programoccurs or when group recognizes related restructuring costs orseverance.

Entitas tersebut adalah suatu program imbalan pascakerja untuk imbalan kerja dari salah satu Grup atauentitas yang terkait dengan Grup. Jika Grup adalahentitas yang menyelenggarakan program tersebut, makaentitas sponsor juga berelasi dengan Grup.

iii.

a.

b. An entity is related to the Group if any of the followingconditions applies:

Suatu entitas berelasi dengan Grup jika memenuhi salahsatu hal berikut:

A person or a close member of the person’s family isrelated to the Group if that person:

memiliki pengendalian atau pengendalian bersama atasGrup;

ii.

Orang atau anggota keluarga terdekat mempunyai relasidengan Grup jika orang tersebut:

ii. One entity is an associate or joint venture of the otherentity (or an associate or joint venture of a member of agroup of which the other entity is a member).

Entitas dan Grup adalah anggota kelompok usaha yangsama (artinya entitas induk, entitas anak, dan entitas anak berikutnya terkait dengan entitas lain).

i.

iv.

iii. is a member of the key management personnel of theGroup or of a parent of the Company.

Suatu entitas adalah ventura bersama dari entitas ketigadan entitas yang lain adalah entitas asosiasi dari entitasketiga.

iv.

iii. Kedua entitas tersebut adalah ventura bersama dari pihakketiga yang sama.

The entity is a post-employment benefit plan for thebenefit of employees of either the Group or an entityrelated to the Group. If the reporting entity is itself such aplan, the sponsoring entity are also related to the Group.

v.

The entity and the Group are members of the samegroup (which means that each parent, subsidiary andfellow subsidiary is related to the others).

One entity is a joint venture of a third entity and the otherentity is an associate of the third entity.

i.

v.

Re-measurements, comprising of actuarial gains and losses,are recognized immediately in the statement of financialposition with a corresponding debit or credit to retainedearnings through other comprehensive income in the period inwhich they occur. Re-measurements are not reclassified toprofit or loss in subsequent periods.

has control or joint control over the Group;

ii. Suatu entitas adalah entitas asosiasi atau venturabersama dari entitas lain (atau entitas asosiasi atauentitas ventura bersama yang merupakan anggota suatukelompok usaha, yang mana entitas lain tersebut adalahanggotanya).

memiliki pengaruh signifikan atas Grup; atau has significant influence over the Group; or

personil manajemen kunci Grup atau entitas indukPerusahaan.

iii.

A party is considered to be related to the Group if:Suatu pihak dianggap berelasi dengan Grup jika:

Biaya jasa lalu diakui sebagai beban pada tanggal yang lebihawal antara ketika amandemen/kurtailmen program terjadi atauketika grup mengakui biaya terkait restrukturisasi ataupesangon.

37



u. Transaksi dengan pihak berelasi (lanjutan) u. Related parties transaction (continued)

b.

v. Laba per saham v. Earning per share

Suatu entitas berelasi dengan Grup jika memenuhi salahsatu hal berikut: (lanjutan)

b. An entity is related to the Group if any of the followingconditions applies: (continued)

Rugi penurunan nilai akan dipulihkan jika terdapat perubahandalam taksiran yang digunakan untuk menentukan nilai asetnon-keuangan yang dapat dipulihkan (recoverable amount ). Rugi penurunan nilai hanya akan dipulihkan sampai sebatasnilai tercatat aset non-keuangan tidak boleh melebihi nilaiterpulihkannya maupun nilai tercatat yang seharusnya diakui,setelah dikurangi depresiasi atau amortisasi, jika tidak adapengakuan rugi penurunan nilai aset non-keuangan.Pembalikan rugi penurunan nilai diakui dalam laba rugi.

Penerapan PSAK 48 (Revisi 2014) “Penurunan Nilai Aset”, tidak memiliki dampak yang signifikan pada laporan keuangan danpengungkapan dalam laporan keuangan konsolidasian.

A person identified in (a)(i) has significant influence overthe entity or is a member of the key managementpersonnel of the entity (or of a parent of the entity).

vi. vi. The entity is controlled or jointly controlled by a personidentified in (a).

Orang yang diidentifikasi dalam huruf (a) (i) memilikipengaruh signifikan atas entitas atau personil manajemenkunci entitas (atau entitas induk dari entitas).

vii.

w.

An impairment loss is reversed if there has been a change inthe estimate used to determine the recoverable amount of anon-financial asset. An impairment loss is only reversed to theextent that the non-financial asset’s carrying amount does notexceed the recoverable amount, nor exceed the carryingamount that would have been determined, net of depreciationor amortization, if no impairment loss of nonfinancial assetshas been recognized. Reversal of an impairment loss isrecognized in the profit or loss.

Impairment losses of continuing operations, if any, arerecognized in the consolidated statement of profit or loss andother comprehensive income under expense categories thatare consistent with the functions of the impaired assets.

The adoption of SFAS 48 (Revised 2014) “Impairment ofAssets” has no significant impact on the financial reporting anddisclosures in the consolidated financial statements.

Laba per saham dasar dihitung dengan membagi laba netoyang dapat diatribusikan kepada pemilik entitas induk dengantotal rata-rata tertimbang saham yang beredar pada tahun yangbersangkutan.

Earnings per share are calculated by dividing net income forthe year attributable to ordinary equity holders of the parent bythe weighted average number of ordinary shares outstandingduring the year.

Penurunan nilai aset non-keuangan Impairment of non-financial assets

Grup menerapkan PSAK 48 (Revisi 2014) “Penurunan NilaiAset”. Perubahan PSAK 48 “Penurunan nilai aset” terhadappengungkapan atas nilai terpulihkan untuk aset non-finansial.Perubahan ini menghilangkan pengungkapan tertentu untuknilai terpulihkan atas unit penghasil kas yang disyaratkan olehPSAK 48 melalui penerbitan PSAK 68.

vii.

Seluruh transaksi yang dilakukan dengan pihak-pihak berelasi,baik dilakukan dengan kondisi dan persyaratan dengan pihakketiga maupun tidak, diungkapkan pada laporan keuangankonsolidasian.

Laba per lembar saham dilusian dihitung setelah melakukanpenyesuaian yang diperlukan terhadap jumlah rata-ratatertimbang saham biasa yang beredar dengan asumsi bahwasemua opsi saham dilaksanakan pada saat penerbitan.

w.

All transactions with related parties, whether or not made atsimilar terms and conditions as those done with third parties,are disclosed in the consolidated financial statements.

Kerugian penurunan nilai dari operasi yang dilanjutkan, jika ada,diakui pada laporan laba rugi dan penghasilan komprehensiflain konsolidasian sesuai dengan kategori beban yangkonsisten dengan fungsi dari aset yang diturunkan nilainya.

Diluted earnings per share is computed after making thenecessary adjustments to the weighted average numberof common shares outstanding, assuming that all stockoptions held are exercised at the time of publication.

The Group adopted SFAS 48 (Revised 2014) “Impairment ofAssets”. Amendments to SFAS 48 "Impairment of Assets” ison the recoverable amount disclosures for non-financialassets. This amendment removed certain disclosures of therecoverable amount of CGUs which had been included inSFAS 48 by the issue of SFAS 68.

Entitas yang dikendalikan atau dikendalikan bersama olehorang yang diidentifikasi dalam huruf (a).

38



x. Segmen Operasi x. Operating Segment

i. i.

ii. ii.

iii. iii.

y. y.

1 (satu) Poundsterling Inggris 1(one) Great Britain Poundsterling1 (satu) Euro 1(one) Euro1 (satu) Franc Swiss 1(one) Swiss Franc1 (satu) Dolar AS 1(one) US Dollar1 (satu) Dolar Australia 1(one) Australian Dollar1 (satu) Dolar Singapura 1(one) Singapore Dollar1 (satu) Ringgit Malaysia 1 (one) Malaysian Ringgit1 (satu) Kronor Swedia 1 (one) Swedish Kronor1 (satu) Yen Jepang 1(one) Japan Yen

1(one) Thailand Baht

19.085 17.330 15.982

10.771

124 428

10.344

136

Hasil operasinya dikaji ulang secara reguler olehpengambil keputusan operasional untuk membuatkeputusan tentang sumber daya yang dialokasikan padasegmen tersebut dan menilai kinerjanya; dan

Yang terlibat dalam aktivitas bisnis yang manamemperoleh pendapatan dan menimbulkan beban(termasuk pendapatan dan beban terkait dengantransaksi dengan komponen lain dari entitas yang sama);

Tersedia informasi keuangan yang dapat dipisahkan.

16.127

Pada akhir periode laporan, pos aset dan liabilitas dalam matauang asing dilaporkan ke dalam mata uang Rupiah denganmempergunakan kurs tengah Bank Indonesia pada tanggaltersebut, yaitu sebagai berikut:

At the end of the reporting period, assets and liabilities inforeign currencies are translated into Rupiah using the middleexchanges rates quoted by Bank Indonesia at such dates,which are as follows:

Transaksi dan saldo dalam mata uang asing Foreign currencies transaction and balance

The accounting records of the Group are maintained inRupiah. Transactions denominated in foreign currencies aretranslated into Rupiah at the exchange rates prevailing at thedates of the transactions. At the end of the reporting period,monetary assets and liabilities denominated in foreigncurrencies are translated into Rupiah using the middle rates ofexchange quoted by Bank Indonesia at such dates. Exchangegains and losses arising on foreign currency transactions andon the translation of foreign currency monetary assets andliabilities into Rupiah are recognized in the current periodconsolidated profit or loss, except for the exchange gains andlosses arising on the translation of the foreign operation’sfinancial statements into the presentation currency of theGroup, which are recognized directly in other comprehensiveincome.

15.544

December 31, 2020

470 1 (satu) Baht Thailand

31 Desember 2020/31 Desember 2021/

19.200

10.534

Pembukuan Grup diselenggarakan dalam mata uang Rupiah.Transaksi dalam mata uang asing dijabarkan ke dalam Rupiahdengan kurs yang berlaku pada tanggal transaksi. Pada akhirperiode pelaporan, aset dan liabilitas moneter dalam mata uangasing dijabarkan ke dalam Rupiah dengan menggunakan kurstengah yang ditetapkan oleh Bank Indonesia pada tanggaltersebut. Laba atau rugi dari selisih kurs mata uang asing danpenjabaran aset dan liabilitas moneter dalam mata uang Rupiahdiakui dalam laba rugi konsolidasi periode berjalan, kecualiuntuk laba atau rugi pertukaran yang timbul dari penjabaranlaporan keuangan operasi asing ke mata uang penyajian Grup,yang diakui langsung dalam pendapatan komprehensif lainnya.

1.725 3.492

10.644

Reviewed by the Group's chief operating decision makerto make decisions about resources to be allocated to thesegment and to assess its performance; and

For which discrete financial information is available.

December 31, 2021

3.416 1.576

That engages in business activities from which it mayearn revenues and incur expenses (including revenueand expenses related to the transactions with differentcomponents within the same entity);

Segmen operasi adalah suatu komponen dari Grup: An operating segment is a component of the Group:

14.269 14.105

39



z. Biaya emisi penerbitan saham z. Shares issuance costs

3. PENGGUNAAN PERTIMBANGAN, ESTIMASI DAN 3. USE OF JUDGMENTS, ESTIMATES AND ASSUMPTIONSASUMSI

Pertimbangan Judgments

Klasifikasi instrumen keuangan Classification of financial instruments

Penyisihan atas penurunan nilai piutang usaha Allowance for impairment of receivables

The preparation of the Group’s financial statements requiresmanagement to make judgments, estimates and assumptions thataffect the reported amounts herein, and the related disclosures, atthe end of the reporting period. However, uncertainty about theseassumptions and estimates could result in outcomes that requirea material adjustment to the carrying amount of the asset andliability affected in future periods.

Penjelasan lebih rinci diungkapkan dalam Catatan 2d, 5, 6 dan 7.

Grup menetapkan klasifikasi atas aset dan liabilitas tertentusebagai aset keuangan dan liabilitas keuangan denganmempertimbangkan bila definisi yang ditetapkan PSAK 55 (Revisi2014) dipenuhi. Dengan demikian, aset keuangan dan liabilitaskeuangan diakui sesuai dengan kebijakan akuntansi grup sepertidiungkapkan pada Catatan 2d.

The Group determines the classifications of certain assets andliabilities as financial assets and financial liabilities by judging ifthey meet the definition set forth in SFAS 55 (Revised 2014).Accordingly, the financial assets and financial liabilities areaccounted for in accordance with the Group’s accounting policiesdisclosed in Note 2d.

Biaya-biaya emisi efek yang terjadi sehubungan denganpenawaran saham kepada masyarakat (termasuk penerbitanhak memesan efek terlebih dahulu) dikurangkan langsung darihasil emisi dan disajikan sebagai pengurang pada akun“Tambahan Modal Disetor - Bersih”, sebagai bagian dariEkuitas pada laporan posisi keuangan konsolidasian.

Grup mengevaluasi akun tertentu jika terdapat informasi bahwanasabah yang bersangkutan tidak dapat memenuhi liabilitaskeuangannya. Dalam hal tersebut, Grup mempertimbangkan,berdasarkan fakta dan situasi yang tersedia, namun tidak terbataspada, jangka waktu hubungan dengan pelanggan dan status kreditdari nasabah berdasarkan catatan kredit dari pihak ketiga danfaktor pasar yang telah diketahui, untuk mencatat provisi yangspesifik atas jumlah piutang pelanggan guna mengurangi nilaipiutang yang diharapkan dapat diterima oleh Grup. Provisi yangspesifik ini dievaluasi kembali dan disesuaikan jika tambahaninformasi yang diterima mempengaruhi nilai cadangan penurunannilai piutang.

Further details are disclosed in Notes 2d, 5, 6, and 7.

The Group evaluates specific accounts where it has informationthat certain customers are unable to meet their financialobligations. In these cases, the Group uses judgment, based onthe best available facts and circumstances, including but notlimited to, the length of its relationship with the customer and thecustomer’s current credit status based on third party credit reportsand known market factors, to record specific provisions forcustomers against amounts due to reduce its receivable amountsthat the Group expects to collect. These specific provisions arereevaluated and adjusted as additional information receivedaffects the amounts of allowance for impairment of receivables.

Dalam proses penerapan kebijakan akuntansi Grup, manajementelah membuat keputusan berikut, yang memiliki pengaruh palingsignifikan terhadap nilai yang diakui dalam laporan keuangan:

In the process of applying the Group’s accounting policies,management has made the following judgments, which have themost significant effect on the amounts recognized in financialstatements:

Penyusunan laporan keuangan Grup mengharuskan manajemenuntuk membuat pertimbangan, estimasi dan asumsi yangmempengaruhi nilai yang dilaporkan dan pengungkapan yangterkait, pada akhir periode pelaporan. Ketidakpastian mengenaiasumsi dan estimasi tersebut dapat mengakibatkan penyesuaianmaterial terhadap nilai tercatat pada aset dan liabilitas dalamperiode pelaporan berikutnya.

Costs related to the public offering (including rights issue) arededucted from the proceeds and presented as a deduction of“Additional Paid-In-Capital - Net” account, under Equity in theconsolidated statements financial position.

40


3. PENGGUNAAN PERTIMBANGAN, ESTIMASI DAN 3. USE OF JUDGMENTS, ESTIMATES AND ASSUMPTIONSASUMSI (Lanjutan) (Continued)

Penentuan mata uang fungsional Determination of functional currency

Estimasi dan asumsi Estimates and assumptions

Penilaian instrumen keuangan Valuation of financial assets

Penjelasan lebih rinci diungkapkan dalam Catatan 2d dan 40. Further details are disclosed in Notes 2d and 40.

Imbalan pasca kerja Employee benefits

Penentuan utang dan biaya liabilitas imbalan kerja Grupbergantung pada pemilihan asumsi yang digunakan oleh aktuarisindependen dalam menghitung jumlah-jumlah tersebut. Asumsitersebut termasuk antara lain, tingkat diskonto, tingkat kenaikangaji tahunan, tingkat pengunduran diri karyawan tahunan, tingkatkecacatan, umur pensiun dan tingkat kematian. Hasil aktual yangberbeda dari asumsi yang ditetapkan Grup diakui segera dalamlaporan laba rugi konsolidasian dan pada saat terjadi. SementaraGrup berkeyakinan bahwa asumsi tersebut adalah wajar dansesuai, perbedaan signifikan pada hasil aktual atau perubahansignifikan dalam asumsi yang ditetapkan Grup dapatmempengaruhi secara material liabilitas diestimasi atas imbalankerja dan beban imbalan kerja neto. Penjelasan lebih rincidiungkapkan dalam Catatan 2t dan 20.

Asumsi utama masa depan dan ketidakpastian sumber estimasiutama yang lain pada tanggal pelaporan yang memiliki risikosignifikan bagi penyesuaian yang material terhadap nilai tercatataset dan liabilitas untuk tahun berikutnya diungkapkan di bawahini. Grup mendasarkan asumsi dan estimasi pada parameter yangtersedia pada saat laporan keuangan disusun. Asumsi dan situasimengenai perkembangan masa depan mungkin berubah akibatperubahan pasar atau situasi di luar kendali Grup. Perubahantersebut dicerminkan dalam asumsi terkait pada saat terjadinya.

The key assumptions concerning the future and other key sourcesof estimation uncertainty at the reporting date, that have asignificant risk of causing a material adjustment to the carryingamounts of assets and liabilities within the next financial year, aredescribed below. The Group based its assumptions and estimateson parameters available when the financial statements wereprepared. Existing circumstances and assumptions about futuredevelopments may change due to market changes orcircumstances arising beyond the control of the Group. Suchchanges are reflected in the assumptions when they occur.

Grup mencatat aset tertentu pada nilai wajar, yang mengharuskanpenggunaan estimasi akuntansi. Sementara komponen signifikanatas pengukuran nilai wajar ditentukan menggunakan bukti obyektif yang dapat diverifikasi, nilai perubahan nilai wajar dapat berbedabila Grup menggunakan metodologi penilaian yang berbeda.Perubahan nilai wajar aset tersebut dapat mempengaruhi secaralangsung laba atau rugi Grup.

The Group carries certain financial assets at fair values, whichrequires the use of accounting estimates. While significantcomponents of fair value measurement were determined usingverifiable objective evidences, the amount of changes in fairvalues would differ if the Group utilized different valuationmethodology. Any changes in fair values of these financial assetswould affect directly the Group’s profit or loss.

Mata uang fungsional Grup adalah mata uang dari lingkunganekonomi primer dimana entitas beroperasi. Mata uang tersebutadalah mata uang yang mempengaruhi pendapatan dan bebanpokok pendapatan. Berdasarkan penilaian manajemen Grup matauang fungsional adalah Rupiah.

The functional currency of the Group is the currency of theprimary economic environment in which each entity operates. It isthe currency that mainly influences the revenue and cost ofrevenue. Based on the Group's management assessment, theGroup's functional currency is in Rupiah.

The determination of the Groups obligations and cost foremployee benefits liability is dependent on its selection of certainassumptions used by the independent actuaries in calculatingsuch amounts. Those assumptions include among others,discount rates, future annual salary increase, annual employeeturn-over rate, disability rate, retirement age and mortality rate.Actual results that differ from the Group’s assumptions arerecognized immediately in the profit or loss as and when theyoccurred. While the Group believes that its assumptions arereasonable and appropriate, significant differences in the Group’sactual experiences or significant changes in the group’sassumptions may materially affect its estimated liability foremployee benefits and net employee benefits expense. Furtherdetails are disclosed in Notes 2t and 20.

41



Penyusutan aset tetap Depreciation of fixed assets

Revaluasi properti investasi Investment property revaluation

Pajak penghasilan Income tax

Aset pajak tangguhan Deferred tax assets

Estimated claims have 2 (two) types, which include reserves forreported losses and reserves for incurred but not reported losses(“IBNR”).

Aset pajak tangguhan diakui atas seluruh perbedaan temporeryang dapat dikurangkan, sepanjang besar kemungkinannya bahwapenghasilan kena pajak akan tersedia sehingga perbedaantemporer tersebut dapat digunakan. Estimasi signifikan olehmanajemen disyaratkan dalam menentukan jumlah aset pajaktangguhan yang dapat diakui, berdasarkan saat penggunaan dantingkat penghasilan kena pajak serta strategi perencanaan pajakmasa depan.

Significant judgement is involved in determining provision forcorporate income tax. There are certain transaction andcomputation for which the ultimate tax determination is uncertainduring the ordinary course of business. The Group recognizesliabilities for expected corporate income tax issues based onestimates of whether additional corporate income tax will be due.

Grup mencatat properti investasi pada nilai wajar, denganperubahan nilai wajar yang diakui dalam laporan laba rugi danpendapatan komprehensif lainnya. Selain itu, pengukuran tanahdan bangunan pada nilai revaluasi dengan perubahan nilai wajardiakui dalam laporan laba rugi dan pendapatan komprehensiflainnya. Grup menggunakan spesialis penilai independen untukmenentukan nilai wajar pada tanggal 31 Desember 2021 dan 2020.Untuk properti investasi Penilaian, ditentukan berdasarkantransaksi pasar terkini yang dilakukan dalam ketentuan-ketentuanyang wajar.

Biaya perolehan aset tetap disusutkan dengan menggunakanmetode garis lurus berdasarkan taksiran masa manfaatekonomisnya. Manajemen mengestimasi masa manfaat ekonomisaset tetap antara 5 sampai dengan 20 tahun. Ini adalah umursecara umum diharapkan dalam industri dimana Grupmenjalankan bisnisnya. Perubahan tingkat pemakaian danperkembangan teknologi dapat mempengaruhi masa manfaatekonomis dan nilai sisa aset, dan karenanya biaya penyusutanmasa depan mungkin direvisi.

Deferred tax assets are recognized for all deductible temporarydifferences, to the extent that it is probable that taxable profit willbe available against which the deductible temporary differences.Significant management estimates are required to determine theamount of deferred tax assets that can be recognized, basedupon the likely timing and the level of the future taxable profitstogether with future tax planning strategies.

The Group carries its investment properties at fair value, withchanges in fair value being recognized in profit or loss and othercomprehensive income. In addition, it measures land andbuildings at revalued amounts with changes in fair value beingrecognized in profit or loss and other comprehensive income. TheGroup engaged independent valuation specialists to determinethe fair value as of December 31, 2021 and 2020. For theinvestment property, The valuation was determined by referenceto recent market transactions on arm’s length terms.

The costs of fixed assets are depreciated on a straight-line basisover their estimated useful lives. Management properly estimatesthe useful lives of these fixed assets to be within 5 to 20 years.These are common life expectations applied in the industry wherethe Group conducts its business. Changes in the expected levelof usage and technological development could impact theeconomic useful lives and the residual value of these assets, andtherefore future depreciation charges could be revised.

Penjelasan lebih rinci diungkapkan dalam Catatan 2h dan 12. Further details are disclosed in Notes 2h and 12.

Penentuan nilai wajar properti investasi adalah yang paling sensitifterhadap hasil estimasi serta vacancy rate jangka panjang.Asumsi utama yang digunakan untuk menentukan nilai wajarproperti investasi, dijelaskan lebih lanjut dalam Catatan 8d.

The determined fair value of the investment properties is mostsensitive to the estimated yield as well as the long-term vacancyrate. The key assumptions used to determine the fair value of theinvestment properties are further explained in Note 8d.

Pertimbangan signifikan dilakukan dalam menentukan provisi ataspajak penghasilan badan. Terdapat transaksi dan perhitungantertentu yang penentuan pajak akhirnya adalah tidak pastisepanjang kegiatan usaha normal. Grup mengakui liabilitas ataspajak penghasilan badan berdasarkan estimasi apakah terdapattambahan pajak penghasilan badan.

Estimasi klaim terdiri dari 2 (dua) jenis, yaitu cadangan atas klaimyang sudah dilaporkan dan klaim yang sudah terjadi tetapi belumdilaporkan (“IBNR”).

42



Estimasi klaim Estimated claims

Pengujian kecukupan liabilitas Liability adequacy test

Sewa Leases

Penentuan apakah suatu perjanjian mengandung unsur sewamembutuhkan pertimbangan yang cermat untuk menilai apakahperjanjian tersebut memberikan hak untuk mendapatkan secarasubtansial seluruh manfaat ekonomi dari penggunaan asetidentifikasian dan hak untuk mengarahkan penggunaan assetidentifikasian, bahkan jika hak tersebut tidak dijabarkan secaraeksplisit di perjanjian.

Reserves for reported losses are based on estimates of futurepayments to settle reported claims. Reserve is establish based onthe facts available at the time the reserves are established.

Reserve on IBNR is established using historical data of claimdevelopment which is projected to obtain estimated cost onincurred claim but not yet reported.

Cadangan atas klaim yang sudah dilaporkan berdasarkan padaestimasi pembayaran di masa mendatang untuk menyelesaikanklaim. Estimasi dibentuk berdasarkan fakta-fakta yang tersediapada saat cadangan ditetapkan.

Determining whether an arrangement is or contains a leaserequires careful judgement to assess whether the arrangementconveys a right to obtain substantially all the economic benefitsfrom use of the asset throughout the period of use and right todirect the use of the asset, even if the right is not explicitlyspecified in the arrangement.

As of the reporting date, all insurance assets and liabilities havebeen estimated and the management believes that the amountsrecorded are adequate.

Karena Perusahaan tidak dapat dengan mudah menentukan sukubunga implisit, manajemen menggunakan suku bunga pinjamaninkremental Perusahaan sebagai tingkat diskonto. Ada beberapafaktor yang perlu dipertimbangkan dalam menentukan suku bungapinjaman inkremental, yang banyak di antaranya memerlukanpertimbangan untuk dapat secara andal mengukur penyesuaianyang diperlukan untuk sampai pada tingkat diskonto akhir. Dalammenentukan suku bunga pinjaman inkremental, Perusahaanmempertimbangkan faktor-faktor utama berikut: risiko kreditkorporat Perusahaan, jangka waktu sewa, jangka waktupembayaran sewa, lingkungan ekonomi, waktu di mana sewadimasukkan, dan mata uang di mana pembayaran sewaditentukan.

Since the Company could not readily determine the implicit rate,management used the Company's incremental borrowing rate asa discount rate. There are a number of factors to consider indetermining an incremental borrowing rate, many of which needjudgement in order to be able to reliably quantify any necessaryadjustments to arrive at the final discount rates. In determining anincremental borrowing rate, the Company considers the followingmain factors: the Company ’s corporate credit risk, the lease term,the lease payment term, the economic environment, the time atwhich the lease is entered into, and the currency in which thelease payments are denominated.

Perusahaan mempunyai beberapa perjanjian sewa di manaPerusahaan bertindak sebagai penyewa untuk beberapa asettertentu. Perusahaan mengevaluasi apakah terdapat risiko danmanfaat kepemilikan yang signifikan dari aset sewaan yangdialihkan kepada berdasarkan PSAK 73, yang mensyaratkanPerusahaan untuk membuat pertimbangan dan estimasi daripengalihan risiko dan manfaat terkait atas kepemilikan asetsewaan.

The Company has various lease agreements where the Companyacts as a lessee in respect of certain assets. The Companyevaluates whether significant risks and rewards of ownership ofthe leased asset are transferred to the lessee based on SFAS 73,which requires the Company to make judgements and estimatesof transfer of risks and rewards of ownership of a leased asset.

Pada tanggal pelaporan, keseluruhan jumlah aset dan liabilitasasuransi yang dicatat telah dilakukan pengujian kecukupanliabilitas dan Manajemen meyakini bahwa nilai tersebut adalahmemadai.

Cadangan atas klaim IBNR dibentuk dengan menggunakan datahistoris pengalaman klaim yang diproyeksikan untuk memperolehperkiraan biaya dari klaim yang sudah terjadi tetapi belumdilaporkan.

Grup wajib membentuk cadangan untuk pembayaran klaim yangtimbul, dimana merupakan biaya yang diharapkan untukmenyelesaikan klaim yang telah terjadi, tetapi masih dalam prosespada saat tanggal laporan posisi keuangan.

The Group is required to establish reserves for payment of claimsthat may arise, which represent the expected ultimate cost tosettle claims occurring prior to, but still outstanding as of the dateof the statement of financial position.

43



Sewa (lanjutan) Leases (continued)

4. KAS DAN BANK 4. CASH ON HAND AND IN BANKS

a. Berdasarkan bank a. By bank

Kas CashBank BanksPihak ketiga Third parties

PT CIMB Niaga Tbk PT CIMB Niaga TbkPT Bank Permata Tbk PT Bank Permata TbkPT Bank Negara Indonesia (Persero) Tbk PT Bank Negara Indonesia (Persero) TbkPT Bank Central Asia Tbk PT Bank Central Asia TbkPT Bank Rakyat Indonesia (Persero) Tbk PT Bank Rakyat Indonesia (Persero) TbkPT BPD Jabar dan Banten Tbk PT BPD Jabar dan Banten TbkPT Bank Mandiri (Persero) Tbk PT Bank Mandiri (Persero) TbkPT Bank Sinarmas Tbk - Unit Usaha PT Bank Sinarmas Tbk - Unit Usaha

Syariah SyariahPT Bank Maybank Indonesia Tbk PT Bank Maybank Indonesia TbkPT Bank Danamon Indonesia Tbk PT Bank Danamon Indonesia TbkPT Bank Panin Tbk PT Bank Panin TbkPT BPR Mandiri Jaya Perkasa PT BPR Mandiri Jaya PerkasaPT Bank Sinarmas Tbk PT Bank Sinarmas TbkPT Bank KEB Hana Indonesia PT Bank KEB Hana IndonesiaPT Bank DBS Indonesia PT Bank DBS IndonesiaPT Bank China Construction Bank PT Bank China Construction Bank

Indonesia Tbk Indonesia Tbk PT Bank Mayapada International Tbk PT Bank Mayapada International TbkPT Bank Mestika Dharma Tbk PT Bank Mestika Dharma TbkPT Bank Commonwealth PT Bank CommonwealthPT Bank MNC Internasional Tbk PT Bank MNC Internasional Tbk

Pihak berelasi (Catatan 37) Related parties (Note 37)PT Bank Nationalnobu Tbk PT Bank Nationalnobu Tbk

Jumlah kas dan bank Total cash on hand and in banks

2.388.343 462.274.086

2021 2020

119.858

104.050.121 33.104.401

425.034.848

20.042.851

9.720.261.571

279.029.060

5.530.197.476

4.500.000 4.500.000

3.040.570.154 5.134.439.295

3.839.238.454

29.526.483.066

27.130.215.705 20.260.525.918

7.362.902

51.520.644

13.776.388

24.104.264.372

6.554.785

829.190 422.858

2.391.767.361

In determining the lease term, the Company considers all factsand circumstances that create an economic incentive to exercisean extension option, or not exercise a termination option.Extension options (or periods after termination options) are onlyincluded in the lease term if the lease is reasonably certain to beextended (or not terminated). The lease term is reviewed if asignificant event or a significant change in circumstances occurswhich affects this assessment and that is within the control of theCompany. For the year ended December 31, 2021, there is norevision of lease terms to reflect the effect of exercising extensionand termination options.

21.015.288

Dalam menentukan jangka waktu sewa, Perusahaanmempertimbangkan semua fakta dan keadaan yang menimbulkaninsentif ekonomi untuk menggunakan opsi perpanjangan, atautidak menggunakan opsi penghentian. Opsi perpanjangan (atauperiode setelah opsi penghentian kontrak kerja) hanya termasukdalam jangka waktu sewa jika cukup pasti akan diperpanjang (atautidak dihentikan). Penilaian tersebut ditinjau kembali jika terjadiperistiwa signifikan atau perubahan signifikan dalam situasi yangmemengaruhi penilaian ini dan berada dalam kendali Perusahaan.Untuk tahun yang berakhir pada tanggal 31 Desember 2021, tidakada revisi persyaratan sewa untuk mencerminkan efek darimelaksanakan opsi perpanjangan dan penghentian hubungankerja.

68.221.185

72.098.884

2.000.000

39.815.605

2.500.205.096

5.201.290.032

877.380.638

5.423.702.740

431.802.539

5.146.599.551

11.422.960 -

8.347.327 5.132.027

502.306

23.690.480 6.056.999

2.666.839.670

31.404.690 21.173.391

61.384

2.391.767.361 3.839.238.454

44


4. KAS DAN BANK (Lanjutan) 4. CASH ON HAND AND IN BANKS (Continued)

a. Berdasarkan bank (lanjutan) a. By bank (continued)

Rupiah Indonesian RupiahDolar AS US Dollar

Jumlah Total

b. Informasi lainnya b. Other information

- -- -


5. PIUTANG PREMI 5. PREMIUMS RECEIVABLE

a. Berdasarkan jenis asuransi a. By insurance

Kebakaran FireKesehatan HealthKendaraan Bermotor Motor Vehicles

Life and deathAsuransi Kredit dan Jaminan Credit Insurance and BondsPengangkutan Marine Cargo

Others

Jumlah Total

b. Berdasarkan umur b. By age

Kurang dari 60 hari Less than 60 daysLewat jatuh tempo 60-90 hari Overdue for 60-90 daysLewat jatuh tempo lebih dari 90 hari Overdue for more than 90 days

Jumlah Total

Kas dan bank berdasarkan mata uang adalah sebagai berikut:

Other information relating to cash on hand and in banks is asfollows:

2020

Tingkat suku bunga kontraktual bank jangka pendek adalahsebagai berikut:

2,25% - 4,5%

Contractual interest rates on cash in banks are as follows:

Piutang premi merupakan tagihan premi kepada tertanggung, agenasuransi dan broker asuransi.

71.232.195.131

23.614.820.629 489.443.743

83.774.551.189

Rekening bank dapat ditarik setiap saat;

24.104.264.372

14.282.965.379

27.942.346.468

Pada tanggal 31 Desember 2021 dan 2020, analisis umurpiutang premi adalah sebagai berikut:

The maximum exposure to credit risk at the end of thereporting period is the carrying amount of each class of cashon hand and in banks mentioned above.

Eksposur maksimum terhadap risiko kredit pada akhir periodepelaporan adalah senilai jumlah tercatat dari setiap kelas kasdan bank sebagaimana yang dijabarkan di atas.

2020

12.851.732.723 11.138.323.458

448.922.767.297

2021

275.745.997.514

Premium receivables represent receivables from policy holders,insurance agents and insurance brokers.

11.859.942.883 23.227.979.113

Lain-lain 19.349.215.201 2.672.220.614

284.825.387.087

416.816.488.615

Jiwa dan Kematian23.105.184.549

3,00% - 5,00%

2020

0,3% - 0,65% 0,50% - 1,50%

6.431.152.971

2021

414.549.267.858

54.793.602.907

4.991.537.953

2021 2020

29.526.483.066

Cash on hand and in banks by currency are as follows:

24.534.945.113

2021

416.816.488.615 448.922.767.297

9.724.608.478 21.948.952.593

Cash in banks can be withdrawn at anytime;

Informasi lainnya sehubungan dengan kas dan bank adalahsebagai berikut:

As of December 31, 2021 and 2020, the aging analysis ofthese premium receivables is as follows:

9.879.825.164 352.143.060.544

45


5. PIUTANG PREMI (Lanjutan) 5. PREMIUMS RECEIVABLE (Continued)

c. Berdasarkan tertanggung dan asuradur c. By insured and ceding company

Pihak ketiga Third partiesPT Kalibesar Raya Utama PT Kalibesar Raya UtamaPT Jaya Proteksindo Sakti PT Jaya Proteksindo SaktiPT Nusa Halmahera Minerals PT Nusa Halmahera MineralsPT Marsh Indonesia PT Marsh IndonesiaPT Dinamika Prima Servitama PT Dinamika Prima ServitamaPT Howden Insurance Brokers Indonesia PT Howden Insurance Brokers IndonesiaPT Mitra Iswara & Rorimpandey PT Mitra Iswara & RorimpandeyPT Siemens Indonesia PT Siemens IndonesiaPT Adhi Nata Karya PT Adhi Nata KaryaPT Paiton Operation & Maintenance PT Paiton Operation & Maintenance

Indonesia IndonesiaPT Estika Jasatama PT Estika JasatamaPT Talisman Insurance Broker PT Talisman Insurance BrokerPT Duta Semesta Raya Insurance Broker PT Duta Semesta Raya Insurance BrokerPT Aventis Pharma PT Aventis PharmaPT Jakarta Propertindo PT Jakarta PropertindoPT Pialang Asuransi Indotekno PT Pialang Asuransi IndoteknoPT Matahari Department Store Tbk PT Matahari Department Store TbkLainnya (masing-masing Others (each account

di bawah Rp 5.000.000.000) below Rp 5,000,000,000)

Pihak berelasi (Catatan 37) Related parties (Note 37)PT Aon Indonesia PT Aon IndonesiaPT Matahari Putra Prima Tbk PT Matahari Putra Prima TbkPT Bank Nationalnobu Tbk PT Bank Nationalnobu TbkPT Teknologi Pamadya Analitika PT Teknologi Pamadya AnalitikaPT Multipolar Tbk PT Multipolar TbkPT Lippo Karawaci Tbk PT Lippo Karawaci Tbk

Jumlah Total

d. Berdasarkan mata uang d. By currency

Rupiah Indonesian RupiahDolar AS US DollarEuro EuroDolar Singapura Singapore Dollar

Others

Jumlah Total

- -

6.339.333.678 5.749.056.126 4.509.394.090

3.712.825.993

7.964.128

-

31.828.661

2020

Eksposur maksimum risiko kredit pada tanggal pelaporanadalah sebesar nilai tercatat masing-masing kategori piutangyang disebutkan di atas. Grup tidak menguasai aset-asetsebagai jaminan piutang.

448.922.767.297

Lain-lain

416.816.488.615

- 15.956.092.000 -

6.528.045.849

2020

21.628.319.692

86.742.176.754

100.010.087.265

-

110.107.858

34.037.323.074

2.000.032.363

The maximum exposure to credit risk at the reporting date isthe carrying value of each class of receivable mentionedabove. The Group does not hold any collateral as security.

- (38.317.750)

88.691.535.691

5.244.165.777

1.126.474.069

66.032.794.583

13.424.024.803 - 9.064.709.515

317.230.882.037

339.719.700.531

63.724.114

17.466.331.290

16.856.731.109

113.268.178.064

13.674.613.580

416.816.488.615

9.874.762.074 8.553.180.433

25.176.762.746

335.654.589.233

5.069.146.580

2021

360.958.563.699

58.221.414.855

(1.028.955.527)

8.328.397.729 8.226.646.546

6.003.656.852

448.922.767.297

(314.472.707)

-

34.175.329.475 20.828.912.808

102.632.572.010

36.539.707.233

74.978.683.735

38.618.468.869

17.394.795.903

6.383.389.008

26.704.989.605

99.585.606.578

21.871.625

2021

5.448.459.392

19.993.154.038

46


5. PIUTANG PREMI (Lanjutan) 5. PREMIUMS RECEIVABLE (Continued)

6. PIUTANG REASURANSI 6. REINSURANCE RECEIVABLES


Kebakaran FireLife and deathMarine Cargo

Kendaraan Bermotor Motor VehiclesKesehatan Health

Others

Jumlah Total

b. b.

Kurang dari 60 hari Less than 60 daysLewat jatuh tempo 60-90 hari Overdue for 60-90 daysLewat jatuh tempo lebih dari 90 hari Overdue for more than 90 days

Jumlah Total

5.734.620.952

8.347.685.913

2020

2021

462.946.671

42.763.593.582 4.230.814.134

Berdasarkan analisa atas status masing-masing saldo piutangpremi pada akhir tahun, manajemen Grup berpendapat bahwatidak perlu dibentuk penyisihan penurunan nilai, karenamanajemen berpendapat seluruh piutang premi dapat tertagih.

30.797.795.466

Management also believes that there is no significantconcentration of risk on premium receivables to third parties.

Lain-lain

Pengangkutan

78.491.556.014

Manajemen juga berpendapat bahwa tidak terdapat risiko yangterkonsentrasi secara signifikan atas piutang premi kepada pihakketiga.

78.491.556.014

Piutang reasuransi merupakan tagihan kepada reasuradursesudah memperhitungkan komisi dan klaim reasuransi ataspenyerahan sebagian risiko berdasarkan perjanjian ataukesepakatan kedua belah pihak atau lebih.

Berdasarkan umur By age

21.517.088.352

2021

983.579.656

Berdasarkan Peraturan Otoritas Jasa Keuangan No.71/POJK.05/2016 tanggal 28 Desember 2016 penyempurnaanatas Peraturan Menteri Keuangan Republik Indonesia No.53/PMK.010/2012 tanggal 3 April 2012, piutang premi yang diakuisebagai aset yang diperkenankan dalam menghitung solvabilitasgrup adalah sebesar Rp 352.143.060.544 dan Rp 414.549.267.858pada 31 Desember 2021 dan 2020.

In accordance with Regulation of Financial Services Authority No.71/POJK.05/2016 dated December 28, 2016 improvementRegulation of the Minister of Finance of the Republic IndonesiaNo. 53/PMK.010/2012 dated April 3, 2012, premium receivableswhich stated as admitted assets in group solvability calculationare amounted to Rp 352,143,060,544 and Rp 414,549,267,858 asof December 31, 2021 and 2020, respectively.

16.621.643.544

9.945.337.788 28.021.387.525

22.329.052

15.710.654.181

Management believes that premium receivables from relatedparties have similar terms and conditions as those from thirdparties (Note 37).

30.797.795.466

(37.174.071)

47.112.805.958

Reinsurance receivables represent billings to reinsurers aftercalculating its reinsurance commissions and claims uponapportioned risks based on treaty reinsurance agreement.

2.374.426.211 1.019.679.439

2020

7.706.574.907

Manajemen berpendapat piutang premi pada pihak yang berelasidilakukan dengan syarat dan kondisi yang sama sebagaimanadilakukan dengan pihak ketiga (Catatan 37).

6.040.709.166

Based on the review of the status of the premiums receivableaccounts at the end of year, the Group’s management is of theopinion that no allowance for impairment is required asmanagement believes that all such receivables are collectibles.

Jiwa dan Kematian

47


6. PIUTANG REASURANSI (Lanjutan) 6. REINSURANCE RECEIVABLES (Continued)

c. Berdasarkan tertanggung dan reasuradur c. By insured and ceding company

Pihak ketiga Third partiesPT Reasuransi Nasional Indonesia PT Reasuransi Nasional IndonesiaPT Jaya Proteksindo Sakti Reinsurance PT Jaya Proteksindo Sakti ReinsurancePT Simas Reinsurance Brokers PT Simas Reinsurance BrokersAon Benfield Asia Pte Ltd Aon Benfield Asia Pte Ltd PT Reasuransi Indonesia Utama (Persero) PT Reasuransi Indonesia Utama (Persero)Aon Reinsurance Solutions Asia Pte Ltd Aon Reinsurance Solutions Asia Pte LtdPT Maskapai Reasuransi Indonesia Tbk PT Maskapai Reasuransi Indonesia TbkPT Great Eastern General Insurance PT Great Eastern General Insurance

Indonesia IndonesiaPT Asuransi Astra Buana PT Asuransi Astra BuanaPT Asuransi Multi Artha Guna Tbk PT Asuransi Multi Artha Guna TbkSwiss Reinsurance Company Ltd Swiss Reinsurance Company LtdLainnya (masing-masing Others (each account

di bawah Rp 500.000.000) below Rp 500,000,000)

Pihak berelasi (Catatan 37) Related party (Note 37)PT Aon Reinsurance Brokers Indonesia PT Aon Reinsurance Brokers Indonesia

Jumlah Total


Rupiah Indonesian RupiahDolar AS US DollarDolar Singapura Singapore DollarEuro Euro

Jumlah Total

274.754.134

72.519.448.320 1.626.414.858

2.562.975.738

30.797.795.466

2020

19.335.678 2.386.331.640

2021

In accordance with Regulation of Financial Services Authority No.71/POJK.05/2016 dated December 28, 2016 improvementRegulation of the Minister of Finance of the Republic IndonesiaNo. 53/PMK.010/2012 dated April 3, 2012, reinsurance receivablewhich stated as admitted assets in group solvency calculation areamounted to Rp 42,763,593,582 and Rp 16,621,643,544 as ofDecember 31, 2021 and 2020, respectively.

727.835.688

Berdasarkan hasil penelaahan terhadap akun piutang reasuransipada akhir tahun, manajemen Grup berpendapat bahwa piutangtersebut dapat tertagih sehingga tidak dibentuk penyisihanpenurunan nilai.

4.704.927.918

2.039.546.770 3.820.803.848

902.307.978 4.093.565.476

7.395.678.883 4.569.515.570

26.510.294.834

100.585.832

23.370.392.003

1.041.526.929

4.380.345.478 -

5.852.186.184

941.728.555 - - 754.567.171

2020

78.491.556.014

3.392.728.639

2021

1.037.460.657

30.797.795.466

10.384.712.202

77.589.248.036

Berdasarkan Peraturan Otoritas Jasa Keuangan No.71/POJK.05/2016 tanggal 28 Desember 2016 penyempurnaanatas Peraturan Menteri Keuangan Republik Indonesia No.53/PMK.010/2012 tanggal 3 April 2012, piutang reasuransi yangdiakui sebagai aset yang diperkenankan dalam menghitungsolvabilitas grup adalah sebesar Rp 42.763.593.582 danRp 16.621.643.544 pada 31 Desember 2021 dan 2020.

Based on the review result on reinsurance receivables account atthe end of the year, the Group’s management is of the opinionthat the receivables were collectible and therefore no allowancefor impairment was made.

78.491.556.014

5.777.068.950 14.500.821.153 7.252.003.962

- -

5.638.837.912

26.704.229.990

48


7. PIUTANG LAIN-LAIN 7. OTHER RECEIVABLES

Piutang hasil investasi Investment income receivablesKupon obligasi Interest from bondHasil investasi reksa dana Gain on investment of mutual fundBunga deposito berjangka Interest from time depositsSewa RentBunga efek beragunan aset Interest on asset backed securities

Excess klaim Excess claimPiutang pegawai Employee receivablePiutang pihak berelasi (Catatan 37) Related parties receivables (Note 37)Lain-lain Others

Jumlah Total

Penyisihan kerugian penurunan Allowance fornilai piutang excess klaim impairment - excess claim

Neto Net

8. INVESTASI 8. INVESTMENT

Efek Marketable securitiesDeposito berjangka Time depositsProperti investasi Investment propertiesPenyertaan saham Investment in stock

Jumlah Total

2020

1.165.505.611

544.996.709

240.183.221

Employee receivables are non interest bearing and collectiblethrough monthly salary deduction.

1.087.023.381

Pada 31 Desember 2021 dan 2020 penyisihan kerugian penurunannilai atas excess klaim masing-masing adalah sebesarRp 693.104.271. Tidak terdapat penambahan, pemulihan ataupenghapusan penyisihan penambahan kerugian penurunan nilaiatas excess klaim pada 2021 dan 2020.

78.171.000.000

2021

15.403.694.615

187.448.945

(693.104.271)

13.459.874.320

Piutang pegawai merupakan pinjaman kepada pegawai yang tidakdikenakan bunga, pembayaran diangsur melalui pemotongan gaji.

The Group's management is of the opinion that no allowance forimpairment for other receivables other than excess claim isrequired as management believes that all such receivables arecollectible.

3.126.050.063

882.582

2.446.238.634

956.780.532.038

2020

2021

Manajemen berpendapat bahwa penyisihan kerugian penurunanpiutang excess klaim adalah cukup untuk menutup kerugian yangmungkin timbul akibat tidak tertagihnya piutang tersebut.

As of December 31, 2021 and 2020, allowance for impairment onexcess claim amounted to Rp 693,104,271. No provision forimpairment and reversal or write off of allowance for impairmenton excess claim were recognized in 2021 and 2020.

14.152.978.591

179.096.944

241.376.714

1.500.003

1.448.046.827.796

3.782.161.491

109.733.218.126

Manajemen Grup berpendapat bahwa tidak dibentuk penyisihankerugian penurunan nilai piutang lain-lain selain excess claimkarena manajemen berpendapat bahwa piutang lain-lain tersebutdapat tertagih.

271.574.305.617

3.211.201.727

1.339.253.561.392

293.393.416.722

(693.104.271)

226.403.187

25.290.658.795

1.832.218.356 1.434.245.154 5.547.363.401

Management believes that the allowance for impairment isadequate to cover possible losses which might arise from non-collection of excess claims receivable.

377.446.337

3.356.267.413

4.009.428.232

1.165.505.611

24.597.554.524

1.075.316.905.463

49


8. INVESTASI (Lanjutan) 8. INVESTMENT (Continued)

a. Deposito berjangka a. Time deposits

Deposito wajib Compulsory time deposits

Dalam mata uang Rupiah Denominated in RupiahPihak ketiga Third parties

PT Bank Permata Tbk PT Bank Permata Tbk

Deposito sukarela Voluntary time deposits

Dalam mata uang Rupiah Denominated in RupiahPihak ketiga Third parties

PT Bank CIMB Niaga Tbk PT Bank CIMB Niaga TbkPT Bank Rakyat Indonesia (Persero) Tbk PT Bank Rakyat Indonesia (Persero) TbkPT Bank Negara Indonesia (Persero) Tbk PT Bank Negara Indonesia (Persero) TbkPT Bank Raya Indonesia Tbk PT Bank Raya Indonesia TbkPT Bank Permata Tbk PT Bank Permata TbkPT Bank Mandiri (Persero) Tbk PT Bank Mandiri (Persero) TbkPT Bank Mandiri Taspen PT Bank Mandiri TaspenPT Bank KEB Hana Indonesia PT Bank KEB Hana IndonesiaPT Bank Mayapada Tbk PT Bank Mayapada TbkPT BPD Jabar dan Banten Tbk PT BPD Jabar dan Banten TbkPT Bank Panin Tbk PT Bank Panin TbkPT Bank Amar Indonesia PT Bank Amar IndonesiaPT BPR Lestari Jatim PT BPR Lestari Jatim PT BPR Lestari Banten PT BPR Lestari BantenPT BPR Lestari Jakarta PT BPR Lestari JakartaPT BPR Lestari Jabar PT BPR Lestari JabarPT Bank Danamon Indonesia Tbk PT Bank Danamon Indonesia TbkPT Bank Perkreditan Rakyat PT Bank Perkreditan Rakyat

Pihak berelasi (Catatan 37) Related party (Note 37)PT Bank Nationalnobu Tbk PT Bank Nationalnobu Tbk

Dalam mata uang Dolar AS Denominated in US DollarPihak ketiga Third parties

PT Bank CIMB Niaga Tbk PT Bank CIMB Niaga TbkPT Bank Raya Indonesia Tbk PT Bank Raya Indonesia Tbk

(d/h PT Bank Rakyat Indonesia (formerly PT Bank Rakyat IndonesiaAgroniaga Tbk) Agroniaga Tbk)

Pihak berelasi (Catatan 37) Related party (Note 37)PT Bank Nationalnobu Tbk PT Bank Nationalnobu Tbk

Jumlah Total

Rupiah Indonesian Rupiah

Dolar AS US Dollar

4.280.701.500

67.564.733.510

-

197.677.753.146

0,50% - 1,50%

Interest rates per annum are as follows:

36.000.000.000

250.000.000

63.284.032.010

214.328.683.212

7.500.000.000

13.347.158.995

7.200.000.000

23.347.158.995

250.000.000

66.486.051.471

5.000.000.000

250.000.000 250.000.000 250.000.000 250.000.000

21.000.000.000 45.000.000.000

3.000.000.000

3.000.000.000

2021

66.831.524.217 58.930.594.151

2.000.000.000

2.600.000.000

9.350.000.000

2021

2020

3.000.000.000

250.000.000

250.000.000

29.000.000.000

Tingkat bunga per tahun adalah sebagai berikut:

1.410.501.000

3,00% - 5,00%

66.486.051.471

271.574.305.617

67.564.733.510

222.828.683.212

67.896.552.471

293.393.416.722

200.677.753.146

- 43.000.000.000

250.000.000

0,3% - 0,65%

-

-

250.000.000

2,25% - 4,5%

19.500.000.000

1.700.000.000

3.000.000.000

2.000.000.000 2.000.000.000

- 200.000.000

-

2.000.000.000

12.000.000.000

8.500.000.000

2020

3.000.000.000

50



a. Deposito berjangka (lanjutan) a. Time deposits (continued)

b. Efek b. Marketable securities

Diperdagangkan Trading

Reksa dana Mutual fund Pihak ketiga Third party

Reksa Dana Cipta Obligasi Gemilang Reksa Dana Cipta Obligasi GemilangReksa Dana Syailendra Dana Kas Reksa Dana Syailendra Dana KasReksa Dana Penyertaan Terbatas Danareksa Reksa Dana Penyertaan Terbatas Danareksa

Pendapatan Tetap Indonesia Sehat Pendapatan Tetap Indonesia SehatReksa Dana Mandiri Investa Dana Reksa Dana Mandiri Investa Dana

Obligasi Seri II Obligasi Seri IIReksa Dana Bahana Likuid Plus Reksa Dana Bahana Likuid PlusReksa Dana BNI AM Dana Likuid Reksa Dana BNI AM Dana LikuidReksa Dana Manulife Dana Kas II Kelas A Reksa Dana Manulife Dana Kas II Kelas AReksa Dana ABF Indonesia Bond Index Reksa Dana ABF Indonesia Bond Index

Fund FundReksa Dana Manulife Obligasi Negara Reksa Dana Manulife Obligasi Negara

Indonesia II Kelas I1 Indonesia II Kelas I1Reksa Dana Mandiri Investa Pasar Uang Reksa Dana Mandiri Investa Pasar UangReksa Dana Danareksa Seruni Reksa Dana Danareksa Seruni

Pasar Uang II Pasar Uang IIReksa Dana Terproteksi Mandiri Seri 129 Reksa Dana Terproteksi Mandiri Seri 129Reksa Dana Architas Obligasi Rupiah Reksa Dana Architas Obligasi RupiahReksa Dana Manulife Obligasi Negara Reksa Dana Manulife Obligasi Negara

Indonesia II Kelas A Indonesia II Kelas AReksa Dana Tram Strategic Plus Reksa Dana Tram Strategic PlusReksa Dana Kisi Money Market Fund Reksa Dana Kisi Money Market FundReksa Dana Terproteksi Cipta Proteksi IX Reksa Dana Terproteksi Cipta Proteksi IXReksa Dana Penyertaan Terbatas Reksa Dana Penyertaan Terbatas

Cipta Properti Indonesia Cipta Properti IndonesiaReksa Dana Terproteksi Mandiri Seri 109 Reksa Dana Terproteksi Mandiri Seri 109Reksa Dana Terproteksi Mandiri Seri 198 Reksa Dana Terproteksi Mandiri Seri 198

557.039.384.824

14.665.575.227

2020

23.355.926.292 32.335.771.439

352.300.159.904

5.131.500.000

116.561.878.466

8.894.421.963

68.686.237.524 65.297.585.817

2.073.962.000

6.281.977.709 6.206.337.463

5.222.950.000

-

56.930.868.870

10.469.353.755

53.029.091.045

5.085.150.000 5.027.475.000

118.383.543.110

29.461.521.612

In 2021 and 2020, Compulsory time deposits amounting toRp 3,000,000,000 is the Group’s guarantee fund in the form oftime deposits in accordance with Regulation of FinancialServices Authority No. 71/POJK.05/2016 dated December 28,2016 improvement Regulation of the Minister of Finance of theRepublic Indonesia No. 53/PMK.010/2012 dated April 3, 2012in which Company required to form guarantee fund thegreater amount between 20% of the minimum equity requiredor for general insurance companies is the sum of 1% of netpremium by 0.25% of reinsurance premiums and 2% ofreserves of insurance products associated with investmentand for life insurance companies is the sum of 2% of reservesof insurance products associated with investment and 5% ofreserves except for insurance products associated withinvestment and unearned premium reserves. Managementbelieves that the amount of the Group compulsory timedeposits has complied with the regulations above mentioned.

Pada tahun 2021 dan 2020, Deposito wajib sebesarRp 3.000.000.000 merupakan dana jaminan Grup dalam bentukDeposito berjangka sesuai dengan Peraturan Otoritas JasaKeuangan No. 71/POJK.05/2016 tanggal 28 Desember 2016penyempurnaan atas Peraturan Menteri Keuangan RepublikIndonesia No. 53/PMK.010/2012 tanggal 3 April 2012 dimanaPerusahaan wajib membentuk dana jaminan dengan jumlahyang lebih besar antara 20% dari ekuitas minimum yangdipersyaratkan atau bagi perusahaan asuransi umum hasilpenjumlahan 1% dari premi neto ditambah 0,25% dari premireasuransi ditambah 2% dari cadangan atas PAYDI (ProdukAsuransi Yang Dikaitkan Dengan Investasi) dan bagiperusahaan asuransi jiwa adalah hasil penjumlahan 2% daricadangan atas PAYDI ditambah 5% dari cadangan premi untukproduk selain PAYDI dan cadangan atas premi yang belummerupakan pendapatan. Manajemen berpendapat bahwabesarnya deposito wajib Grup telah memenuhi ketentuan diatas.

5.334.486.447

10.812.996.700

45.163.451.448

2021

11.128.584.500

35.396.268.607

5.152.000.000

5.115.094.500 2.091.897.400

38.035.644.982 - -

40.280.788.726 -

10.002.616.373 -

30.385.342.485 -

10.098.185.078 -

27.241.060.190

51



b. Efek (lanjutan) b. Marketable securities (continued)

Diperdagangkan (lanjutan) Trading (contined)

Efek beragunan aset Asset backed securities Pihak ketiga Third party

PT Indonesia Power PT Indonesia Power KIK EBA IP PLN Seri A Tahun 2017 KIK EBA IP PLN Seri A Tahun 2017

Obligasi Bonds Pihak ketiga Third parties

Obligasi Pemerintah FR 070 Government Bonds FR 070Obligasi Berkelanjutan I Sarana Multi Obligasi Berkelanjutan I Sarana Multi

Infra Tahap II Tahun 2017 Seri C Infra Tahap II Tahun 2017 Seri CObligasi I Kereta Api Indonesia Obligasi I Kereta Api Indonesia

Tahun 2017 Seri B Tahun 2017 Seri BObligasi Pemerintah FR 076 Government Bonds FR 076Obligasi Berkelanjutan III Waskita Obligasi Berkelanjutan III Waskita

Karya Tahap II Tahun 2018 Seri B Karya Tahap II Tahun 2018 Seri B

Jumlah efek diperdagangkan Total trading securities

Tersedia untuk dijual Available for sale

Saham Shares

Pihak berelasi (Catatan 37) Related parties (Note 37)PT Bank Nationalnobu Tbk PT Bank Nationalnobu TbkPT Lippo Karawaci Tbk PT Lippo Karawaci TbkPT Matahari Putra Prima Tbk PT Matahari Putra Prima Tbk

Reksa dana Mutual fund Pihak ketiga Third parties

Reksa Dana Terproteksi Mandiri Seri 109 Reksa Dana Terproteksi Mandiri Seri 109

Jumlah efek tersedia untuk dijual Total available for sale securities

Dimiliki hingga jatuh tempo Held to maturity

Obligasi Bonds Pihak ketiga Third parties

Obligasi Pemerintah FR 061 Government Bonds FR 061Obligasi Pemerintah FR 052 Government Bonds FR 052Obligasi Pemerintah FR 086 Government Bonds FR 086Obligasi Pemerintah FR 080 Government Bonds FR 080Obligasi Pemerintah FR 047 Government Bonds FR 047

Premium/(diskonto) Premium/(discount)

Jumlah efek untuk tujuan dimiliki Total marketable securitieshingga jatuh tempo held to maturity

Jumlah efek Total marketable securities

144.598.924.950

328.247.733.970

791.872.312

2021

3.000.000.000

95.146.142.000

25.777.524.250

94.788.566.000

5.027.500.000

418.994.230.379

2.000.000.000

10.358.466.100

2.981.610.000

497.816.080.316

40.000.000.000

323.132.633.970

27.000.000.000

45.077.969.847 39.970.221.343

27.000.000.000 10.000.000.000 5.000.000.000

45.077.969.847 39.970.221.343

2.000.000.000

239.505.933.000

1.000.000.000

83.626.700.970 126.922.794.379

701.991.201.646

10.000.000.000

(29.778.657)

1.000.000.000

-

278.299.147.500

144.724.048.100

413.966.730.379

45.000.000.000

-

10.564.673.000

77.969.847

10.337.869.600

8.744.788.500

956.780.532.038

2020

10.694.965.100

25.673.157.000

352.891.872

5.115.100.000

1.075.316.905.463

52




31 Desember 2020/December 31, 2020

Reksa dana Mutual fundPihak ketiga Third partyReksa Dana Cipta Reksa Dana Cipta

Obligasi Gemilang Obligasi GemilangReksa Dana Syailendra Reksa Dana Syailendra

Dana Kas Dana KasReksa Dana Penyertaan Reksa Dana Penyertaan

Terbatas Danareksa Terbatas Danareksa Pendapatan Tetap Pendapatan TetapIndonesia Sehat Indonesia Sehat

Reksa Dana Mandiri Reksa Dana MandiriInvesta Dana Obligasi Investa Dana ObligasiSeri II Seri II

Reksa Dana Bahana Reksa Dana Bahana Likuid Plus Likuid Plus

Reksa Dana BNI AM Reksa Dana BNI AM Dana Likuid Dana Likuid

Reksa Dana Manulife Reksa Dana Manulife Dana Kas II Kelas A Dana Kas II Kelas A

Reksa Dana ABF Indonesia Reksa Dana ABF Indonesia Bond Index Fund Bond Index Fund

Reksa Dana Manulife Reksa Dana Manulife Obligasi Negara Obligasi NegaraIndonesia II Kelas I1 Indonesia II Kelas I1

Reksa Dana Mandiri Reksa Dana Mandiri Investa Pasar Uang Investa Pasar Uang

Reksa Dana Danareksa Reksa Dana DanareksaSeruni Pasar Uang II Seruni Pasar Uang II

Reksa Dana Terproteksi Reksa Dana Terproteksi Mandiri Seri 129 Mandiri Seri 129

Reksa Dana Architas Reksa Dana Architas Obligasi Rupiah Obligasi Rupiah

Reksa Dana Manulife Reksa Dana Manulife Obligasi Negara Obligasi NegaraIndonesia II Kelas A Indonesia II Kelas A

Reksa Dana Tram Reksa Dana Tram Strategic Plus Strategic Plus

Reksa Dana Kisi Money Reksa Dana Kisi MoneyMarket Fund Market Fund

Reksa Dana Terproteksi Reksa Dana TerproteksiCipta Proteksi IX Cipta Proteksi IX

Reksa Dana Penyertaan Reksa Dana PenyertaanTerbatas Cipta Terbatas Cipta Properti Indonesia Properti Indonesia



Jumlah reksa dana Total mutual fund

-

-

-

-

10.812.996.700

29.461.521.612

14.665.575.227

Nilai wajar/Fair value

53.029.091.045

32.335.771.439

352.300.159.904

5.085.150.000

23.355.926.292

10.098.185.078

Rincian efek ekuitas diperdagangkan nilai wajar adalah sebagaiberikut:

5.000.000

5.000.000

5.000.000

2.000.000

35.396.268.607

30.385.342.485

27.241.060.190

2.073.962.000

The details of trading equity securities at fair value are asfollows:

118.383.543.110

-

-

5.222.950.000

-

10.469.353.755

11.128.584.500

8.894.421.963

6.206.337.463

65.297.585.817

11.000.000

-

20.960.234

34.004.052

-

45.849.846

6.199.500

Jumlah unit/ Total unit

31 Desember 2021/December 31, 2021

116.561.878.466

68.686.237.524

56.930.868.870

45.163.451.448

40.280.788.726

38.035.644.982

5.027.475.000

102.744.763

46.341.711

39.060.393

31.239.202

Jumlah unit/Total unit

102.744.763

18.397.815

Nilai wajar/Fair value

-

3.457.050

9.821.173

10.002.616.373

6.281.977.709

5.334.486.447

31.911.389

22.241.116

21.928.600

643.853

24.172.591

14.786.443

9.122.652

11.000.000

5.461.885

3.737.675

3.457.050

4.769.663

-

-

-

-

5.000.000 5.152.000.000

5.131.500.000

5.115.094.500

2.091.897.400

557.039.384.824

5.000.000

2.000.000

5.000.000

53




Efek beragunan aset Asset backed securitiesPihak ketiga Third parties

PT Indonesia Power PT Indonesia Power KIK EBA IP PLN KIK EBA IP PLN Seri A Tahun 2017 Seri A Tahun 2017

Pihak ketiga Third partiesObligasi Pemerintah Government Bonds

FR 070 FR 070Obligasi Berkelanjutan I Obligasi Berkelanjutan I

Sarana Multi Sarana MultiInfrastruktur Tahap II Infrastruktur Tahap IITahun 2017 Seri C Tahun 2017 Seri C

Obligasi I Kereta Api Obligasi I Kereta ApiIndonesia Tahun Indonesia Tahun2017 Seri B 2017 Seri B

Obligasi Pemerintah Government BondsFR 076 FR 076

Obligasi Berkelanjutan Obligasi BerkelanjutanIII Waskita Karya III Waskita Karya Tahap II Tahun Tahap II Tahun 2018 Seri B 2018 Seri B

Pihak ketiga Third partiesObligasi Pemerintah Government Bonds

FR 070 FR 070Obligasi Berkelanjutan I Obligasi Berkelanjutan I

Sarana Multi Sarana MultiInfrastruktur Tahap II Infrastruktur Tahap IITahun 2017 Seri C Tahun 2017 Seri C

Obligasi Pemerintah Government BondsFR 076 FR 076

Jumlah (dipindahkan) Total (carried forward)

2021

25.777.524.250

Tingkat bunga/ Jatuh tempo/

10.000.000.000

Nilai nominal/

8,25%

144.598.924.950

15-Mar-24

19-Sep-22

31 Desember 2020/ December 31, 2020

142.000.000.000

131.383.972.000

21-Nov-24

25.673.157.000 15-Nov-22 25.000.000.000

7,38% 15-May-48 10.000.000.000 10.564.673.000

94.000.000.000

Interest rate Nominal value Carrying value

95.146.142.000

7,60%

8,25%

791.872.312

15-Mar-24

Maturity date

129.000.000.000

Interest rateNilai tercatat/ Carrying value

2020Tingkat bunga/

Nominal value

23-Feb-23

10.000.000.000

94.788.566.000

15-Nov-22

Maturity date

94.000.000.000 8,38%

10.694.965.100

Maturity date

Nilai tercatat/

Jatuh tempo/

Laba/(rugi) belum direalisasi atas kenaikan/(penurunan) nilaiwajar reksa dana yang diakui sebagai hasil investasi pada 31Desember 2021 dan 2020 masing-masing adalah sebesarRp 6.467.414.272 dan Rp 12.303.299.051 (Catatan 32).

Unrealized gain/(loss) on increase/(decrease) in fair value ofmutual fund as of December 31, 2021 and 2020 amounting toRp 6,467,414,272 and Rp 12,303,299,051, respectively isrecognized as investment income (Note 32).

Jatuh tempo/

3.000.000.000

7,38%

Nilai nominal/31 Desember 2021/ December 31, 2021

352.891.872

3.000.000.000

Interest rate

8,02%

7,60%

Nilai tercatat/

Tingkat bunga/

10.337.869.600 15-May-48

Carrying value

8,38%

25.000.000.000

54




Pihak ketiga Third parties

Jumlah (pindahan) Total (brought forward)Obligasi I Kereta Api Obligasi I Kereta Api

Indonesia Tahun Indonesia Tahun2017 Seri B 2017 Seri B

Obligasi Berkelanjutan Obligasi BerkelanjutanIII Waskita Karya III Waskita Karya Tahap II Tahun Tahap II Tahun 2018 Seri B 2018 Seri B

Saham Shares

Pihak berelasi (Catatan 37) Related parties (Note 37)PT Bank Nationalnobu PT Bank Nationalnobu

Tbk TbkPT Lippo Karawaci Tbk PT Lippo Karawaci TbkPT Matahari Putra PT Matahari Putra

Prima Tbk Prima Tbk

Jumlah saham Total shares

Reksa dana Mutual fund

Pihak ketiga Third partiesReksa Dana Terproteksi Reksa Dana Terproteksi

Mandiri Seri 109 Mandiri Seri 109

2.981.610.000

126.922.794.379

5.000.000

323.132.633.970

Nilai pasar/

Net asset value

December 31, 2021 December 31, 2020

337.332.300 239.505.933.000

Maturity date Nominal value Carrying value

142.000.000.000

The details of available for sale equity securities are asfollows:

Jumlah unit/

5.115.100.000

December 31, 2021

Market value Total shares

Nilai tercatat/

129.000.000.000

3.000.000.000

8,25%

144.724.048.100

8,25% 23-Feb-23

Unrealized gain/(loss) on increase/(decrease) in fair value ofbonds as of December 31, 2021 and 2020 amounting toRp (125,123,150) and Rp 1,113,920,150, respectively arerecognized as investment income (Note 32).

413.966.730.379

Nilai aset bersih/Nilai aset bersih/

-

December 31, 2020

Tingkat bunga/ Jatuh tempo/ Nilai nominal/

31 Desember 2020/

131.383.972.000

Laba/(rugi) belum direalisasi atas kenaikan/(penurunan) nilaiwajar obligasi yang diakui sebagai hasil investasi pada31 Desember 2021 dan 2020 adalah masing-masing sebesarRp (125.123.150) dan Rp 1.113.920.150 (Catatan 32).

Net aset value

Jumlah saham/

83.283.700

593.097.170 278.299.147.500

8.744.788.500

337.332.300

Rincian efek yang tersedia untuk dijual adalah sebagai berikut:

5.000.000

-

31 Desember 2021/

Interest rate


Total unit

593.097.170

5.027.500.000

Jumlah unit/

83.626.700.970

Total sharesJumlah saham/

31 Desember 2020/

31 Desember 2021/

Total unit

21-Nov-24 10.000.000.000 10.358.466.100

Market valueNilai pasar/

55




Saldo awal – sebelum Beginning balance -pajak penghasilan tangguhan before deferred income tax

Penambahan keuntungan (kerugian)yang belum direalisasi Additional unrealized gains (losses)selama tahun berjalan - neto during the year - net

Jumlah sebelum pajak Ending balance before deferredpenghasilan tangguhan income tax

Pajak penghasilan tangguhan Deferred income tax

Saldo akhir - neto Ending balance - net

Pihak ketiga Third partiesObligasi Government

Pemerintah BondsFR 061 FR 061

Obligasi GovernmentPemerintah BondsFR 052 FR 052




15-Apr-26 5.000.000.000 5,50% 4.978.465.000 4.981.229.159

26.949.402.295

837.778.000

(3.826.223.972)

Movement of unrealized gains /(losses) for available-for-salemarketable securities were as follows:

10,50%

2020

15-Aug-30

(53.809.602.577)

(53.809.602.577)

1.991.472.797 1.990.528.000

Nilai nominal/

2.000.000.000

2021

15-Jun-35

(49.983.378.605)

917.830.871

Jatuh tempo/Tingkat bunga/

10.000.000.000

53.837.103

Acquisition costInterest rate

Perubahan keuntungan/(kerugian) yang belum direalisasi atasefek-efek dalam kelompok tersedia untuk dijual adalah sebagaiberikut:

(100.651.164.487)

15-Feb-28

(100.550.398.222)

Rincian obligasi jatuh tempo diklasifikasikan sebagai dimilikihingga jatuh tempo adalah sebagai berikut:

(46.841.561.910)

Carrying value

The details of bonds classified as held to maturity investmentsare as follows:

Biaya perolehan/

Maturity date Nominal value

Nilai tercatat/

7,00%

1.000.000.000

15-May-22

45.077.969.847

26.373.680.000

100.766.265


10.238.034.725

(53.755.765.474)

45.000.000.000

10%

44.560.451.000

27.000.000.000

7,50%

10.380.000.000

56




Pihak ketiga Third partiesObligasi Government

Pemerintah BondsFR 061 FR 061




Sesuai Peraturan Otoritas Jasa Keuangan No.56/POJK.05/2017 tanggal 28 Agustus 2017 tentang Perubahankedua atas Peraturan Otoritas Jasa Keuangan No.1/POJK.05/2016 tanggal 12 Januari 2016 tentang InvestasiSurat Berharga Negara Bagi Lembaga Jasa Keuangan Non-Bank, bagi perusahaan asuransi umum termasuk yangmenyelenggarakan seluruh atau sebagian usahanya denganprinsip syariah, wajib menempatkan investasi pada SBN palingrendah 20% dari seluruh jumlah investasi perusahaan dan bagiperusahaan asuransi jiwa termasuk yang menyelenggarakanseluruh atau sebagian usahanya dengan prinsip syariah, wajibmenempatkan investasi pada SBN paling rendah 30% dariseluruh jumlah investasi perusahaan.

Accordance with Financial Service Authority Regulation No.56/POJK.05/2017 dated August 28, 2017 regarding secondchanges of Financial Services Authority Regulation No.1/POJK.05/2016 dated January 12, 2016 regarding investmentin Government Securities for Non-Bank, for general insurancecompany including to those who operate as half or a wholebusiness with sharia principle, to invest on SBN at least 20%of company’s total investment and for life insurance companyincluding to those who operate as half or a whole businesswith sharia principle, to invest on SBN at least 30% ofcompany’s total investment.

Acquisition cost

Jatuh tempo/

7,00%

39.970.221.343

Pada tahun 2021 dan 2020, Obligasi Pemerintah FR 047, FR052, FR 061, dan FR 080 sebesar Rp 40.000.000.000merupakan dana jaminan Grup dalam bentuk ObligasiPemerintah sesuai dengan Peraturan Otoritas Jasa KeuanganNo. 71/POJK.05/2016 tanggal 28 Desember 2016penyempurnaan atas Peraturan Menteri Keuangan RepublikIndonesia No. 53/PMK.010/2012 tanggal 3 April 2012 dimanaPerusahaan wajib membentuk dana jaminan dengan jumlahyang lebih besar antara 20% dari ekuitas minimum yangdipersyaratkan atau bagi perusahaan asuransi umum hasilpenjumlahan 1% dari premi neto ditambah 0,25% dari premireasuransi ditambah 2% dari cadangan atas PAYDI (ProdukAsuransi Yang Dikaitkan Dengan Investasi) dan bagiperusahaan asuransi jiwa adalah hasil penjumlahan 2% daricadangan atas PAYDI ditambah 5% dari cadangan premi untukproduk selain PAYDI dan cadangan atas premi yang belummerupakan pendapatan.

908.603.617

39.581.986.000


Carrying valueMaturity date

1.990.528.000

40.000.000.000

15-Feb-28

Nilai nominal/ Biaya perolehan/

15-May-22 27.000.000.000

10.000.000.000 10.380.000.000

26.814.418.835

10.256.115.613

15-Jun-35 2.000.000.000 1.991.083.278 7,50%

10,50%

26.373.680.000

Nilai tercatat/

Nominal value

Tingkat bunga/

15-Aug-30

1.000.000.000 837.778.000

Government Bonds FR 047, FR 052, FR 061 and FR 080amounting to Rp 40,000,000,000 in 2021 and 2020 are theGroup’s guarantee fund in the form of Government Bonds inaccordance with Regulation of Financial Services AuthorityNo. 71/POJK.05/2016 dated December 28, 2016 improvementof Regulation of the Minister of Finance of the RepublicIndonesia No. 53/PMK.010/2012 dated April 3, 2012 in whichCompany required to form guarantee fund the greater amountbetween 20% of the minimum equity required or for generalinsurance companies is the sum of 1% of net premium by0.25% of reinsurance premiums and 2% of reserves ofinsurance products associated with investment and for lifeinsurance companies is the sum of 2% of reserves ofinsurance products associated with investment and 5% ofreserves except for insurance products associated withinvestment and unearned premium reserves.

Interest rate

10%

57



c. Penyertaan saham c. Investment in stocks

Metode biaya Cost method

PT Reasuransi Maipark PT Reasuransi MaiparkIndonesia Indonesia

Konsorsium Asuransi atas Konsorsium Asuransi atasRisiko Khusus Risiko Khusus

PT Fajar Nusa Langgeng PT Fajar Nusa LanggengSertifikat Dewan Asuransi Sertifikat Dewan Asuransi

Indonesia Indonesia

d. Properti investasi d. Investment property

Biaya perolehan CostTanah LandRuang kantor Office space

Ditambah kenaikan nilai Add revaluation increaseTanah LandRuang kantor Office space

Jumlah properti investasi Total investment property

Saldo awal Beginning balanceLaba kenaikan nilai properti investasi Revaluation of investment properties

(Catatan 32) (Note 32)Reklasifikasi (Catatan 12) Reclassification (Note 12)Pengurangan Deduction

Saldo akhir Ending balance

61.172.695.000 59.426.295.000

78.171.000.000

- 100.000.000

16.998.305.000

-

2020

78.171.000.000

Movements investment property are as follows:

2021 2020

109.733.218.126

Investment properties are land and office space. Balances asof December 31, 2021 and 2020 are as follows:

1.009.506.611

Percentage of ownership

1,98%

2.459.931.244

Sampai dengan 31 Desember 2021 dan 2020, PT Fajar NusaLanggeng belum beroperasi secara komersial dan laporankeuangannya belum dikonsolidasi karena tidak material.

9.331.441.843

-

Persentase kepemilikan/

61.172.695.000

(42.640.059.969)

109.733.218.126

1,98%

2021 2021

107.273.286.882

54.999.000

32.105.809.289

77.627.408.837

-

Total

As of December 31, 2021 and 2020, PT Fajar Nusa Langgenghas not commenced commercial operations and its financialstatements have not been consolidated because it is notconsidered material.

Pada tanggal 31 Desember 2021 dan 2020, aset yangdiperkenankan Perusahaan untuk penyertaan saham sebesarmasing-masing Rp 108.174.902.626 dan Rp 105.588.448.868.

2020

16.998.305.000

1.746.400.000

99,99%

1.165.505.611

15.107.504.289

1.165.505.611

100.000.000 54.999.000

Properti investasi merupakan tanah dan ruang kantor. Saldo per31 Desember 2021 dan 2020 masing-masing adalah sebesarberikut:

99,99%

18.201.113.837

1.009.506.611

1.000.000

-

2021

-

Mutasi properti investasi adalah sebagai berikut:

-

2020

As of December 31, 2021 and 2020, Company's admittedassets from investment in shares amounted to Rp108,174,902,626 and Rp 105,588,448,868, respectively.

16.998.305.000

109.733.218.126

-

Jumlah/

1.000.000

58



d. Properti investasi (lanjutan) d. Investment property (continued)

Harga jual Sales proceedNilai pasar Market value

Rugi penjualan properti investasi Loss on the sale of investment property

1. Jenis hak yang melekat pada properti; 1. Type of right on property;2. Kondisi pasar; 2. Market condition;3. Lokasi; 3. Location;4. Karakteristik fisik; 4. Physical characteristics;5. Karakteristik dalam menghasilkan pendapatan; dan 5. Income producing characteristics; and6. Karateristik tanah. 6. Land characteristics.

9. BIAYA DIBAYAR DIMUKA DAN UANG MUKA 9. PREPAID EXPENSES AND ADVANCES

Uang muka AdvancesKomisi CommissionSewa RentLain-lain Others

Jumlah Total

Prepaid expenses and advances others mainly a promotionalcosts.

Penilaian pada nilai wajar tanah dan bangunan yang dimilikiGrup pada 31 Desember 2021 dan 2020 telah dilakukan olehKJPP Areyanti, penilai Independen yang telah teregistrasi padaOJK, berdasarkan laporannya masing-masing tertanggal 31Desember 2021 dan 6 Januari 2021. Penilaian ditentukanberdasarkan transaksi pasar terkini yang dilakukan dalamketentuan-ketentuan yang wajar. Metode penilaian yangdigunakan menggunakan model arus kas yang didiskontokanuntuk tanah dan data pasar untuk bangunan. Elemen-elemenyang digunakan dalam perbandingan data untuk menentukannilai wajar aset, antara lain:

Tanah merupakan investasi Grup dalam bentuk kavling denganjumlah luas 18.683 meter persegi yang bertempat di BukitSentul.

80.907.616

Land represents investment of the Group in several parcels ofland totaling 18,683 square meters located at Bukit Sentul.

Tanah di atas dinyatakan sebesar nilai wajarnya.

2021

2021 2020

30.158.073.971 - 42.640.059.969 -

2020

3.484.285.351 2.242.317.197

3.099.603.876

187.763.548

399.893.077

Valuation to determine the fair value of the Group’s land andbuildings as of December 31, 2021 and 2020 was performedby KJPP Areyanti dan KJPP Dedy, Arifin, Nazir & Rekan, anindependent valuer registered in OJK, based on its reportsdated December 31, 2021 and January 6, 2021, respectively.The valuation was determined by reference to recent markettransactions on arm’s length terms. Appraisal method used isvaluation technique based on a discounted cash flow model for the land and market data approach method for the building.Elements used in data comparison process to determineassets fair value are as follows:

The land are recorded at their fair value.

In 2021, the Group’s sold investment property with details asfollows:

569.089.153

Biaya dibayar dimuka dan uang muka lain-lain terutamamerupakan biaya promosi.

(12.481.985.998) -

Pada tahun 2021 Grup melakukan penjualan properti investasidengan rincian sebagai berikut :

212.892.311

4.152.849.592

75.305.215

59


10. ASET REASURANSI (Lanjutan) 10. REINSURANCE ASSETS (Continued)

Premi yang belum merupakan Reinsurance assets onpendapatan bagian reasuransi unearned premium

Estimasi klaim bagian reasuransi Reinsurance assets on estimated claims

Jumlah Total

a. Premi yang belum merupakan pendapatan bagian reasuransi a. Reinsurance assets on unearned premium

Kebakaran FireKesehatan HealthJiwa & Kematian Life & HealthKendaraan Bermotor Motor VehiclesPengangkutan Marine Cargo

Others

Jumlah Total

Berdasarkan mata uang adalah sebagai berikut: Classified by currency:

Rupiah Indonesian RupiahDolar AS US DollarEuro EuroDolar Singapura Singapore DollarLain-lain Others

Jumlah Total

b. Estimasi klaim asuransi b. Reinsurance assets on estimated claims

Kebakaran FireMarine Cargo

Jiwa & Kematian Life & HealthKesehatan HealthKendaraan Bermotor Motor Vehicles

Others

Jumlah Total

Rupiah Indonesian RupiahDolar AS US DollarEuro EuroDolar Singapura Singapore dollar

Jumlah Total

625.735.718.895

(19.718.593) 140.741.295

97.632.901.995

4.237.876.720

2020

2020

654.904.192.203

Classified by currency:

5.228.269.468

445.806.226

964.385 246.297.325.269

625.735.718.895

246.999.033.733

17.047.351.216

2020

1.622.503.532 4.329.357.807

20.338.997.269

506.572.904.862

As of December 31, 2021 and 2020, management believes thatthere is no impairment in values of aforementioned reinsuranceassets.

Pada tanggal 31 Desember 2021 dan 2020, manajemenberpendapat bahwa tidak terdapat penurunan nilai aset reasuransi.

2021

537.713.670.758

4.801.408.895

237.836.672.542

1.214.082.517 93.575.385.727

Akun ini terdiri dari :

1.755.057.927

338.788.172

654.904.192.203

67.602.816

78.279.890.602 131.246.219.850

1.841.903.929

2021

2021

654.904.192.203

148.309.487.734

2020

17.085.730.316 5.994.836.980

83.348.444.420

Lain-lain

211.781.202.204

880.392.021

26.385.672

2021

2021

378.615.662.460

863.572.391.437

211.781.202.204

625.735.718.895

237.836.672.542

206.921.266.670

20.146.920.545

175.625.639.624

866.685.394.407

This account consists of :

5.063.295.077

Pengangkutan

2.091.961.592

211.781.202.204

95.527.344 70.078.899

237.836.672.542

Lain-lain

2020

2.764.607.808 2.589.094.177 598.397.095

408.579.516.877

Berdasarkan mata uang adalah sebagai berikut:

60


11. SEWA 11. LEASES

a. Aset hak-guna a. Right-of-use assets

Rincian aset hak-guna adalah sebagai berikut: The details of right-of-use assets are as follows:

Biaya perolehan: Cost:

Bangunan Buildings

Akumulasi depresiasi: Accumulated depreciation:

Bangunan Buildings

Nilai buku Net book value


Bangunan Buildings

Akumulasi depresiasi: Accumulated depreciation:

Bangunan Buildings


b. Liabilitas sewa b. Lease liabilities

Saldo awal Beginning balancePenambahan AdditionBeban bunga (Catatan 34) Interest expense (Note 34)Biaya bunga yang masih harus dibayar Accrued expense - interestPembayaran Payment

Saldo akhir Ending balance

Beban bunga (Catatan 34) Interest expense (note 34)Beban terkait sewa jangka pendek Expenses relating to short-term leasesBeban terkait sewa atas aset Expenses relating to leases of

bernilai rendah low-value assetsBeban terkait sewa variabel Expenses relating to variable leases

2021 2020

3.224.437.569 4.926.378.981

3.519.531.026

Beginning

Saldo awal/

7.093.805.460

Beginning Penambahan/

Pengurangan/

Pengurangan/

3.519.531.026 1.725.550.883

Amounts related to short-term leases, leases of low-valueassets and variable leases are not required to be included aslease liabilities based on their nature as discussed in Note 2g.

39.512.334

1.394.454.557 2.316.658.042

- - 7.093.805.460

7.093.805.460 - - 7.093.805.460

1.780.294.291 1.793.980.143

Additions Deductions

-

3.224.437.569

2021

Saldo akhir/balance

5.368.254.577 3.574.274.434 1.793.980.143

- 3.574.274.434

5.313.511.169

balance Additions

2020

Laporan laba rugi menyajikan saldo berikut berkaitan dengansewa:

- 224.894.097 379.649.483

224.894.097

Depreciation expense was charged to general andadministrative expenses (Note 33).

Ending balance

Deductions Ending balance

2021

(500.702.400)

Saldo awal/

- (1.509.775.145)

-

Jumlah yang terkait dengan sewa jangka pendek, sewa atasaset bernilai rendah, dan sewa variabel tidak dimasukkansebagai liabilitas sewa berdasarkan sifatnya sebagaimanadibahas pada Catatan 2g.

Beban penyusutan seluruhnya dicatat sebagai beban umumdan administrasi (Catatan 33).

-

2020

Penambahan/

(2.081.590.895)

1.438.854.121

The statements of profit or loss show the following amountsrelated to leases:

-

Saldo akhir/

50.482.507

379.649.483

61


11. SEWA (Lanjutan) 11. LEASES (Continued)

b. Liabilitas sewa (lanjutan) b. Lease liabilities (continued)

Arus kas dari aktivitas operasi Cash flows from operating activitiesPembayaran kepada pemasok Payment to suppliersPembayaran pada beban keuangan Payment for finance charges

Arus kas dari aktivitas pendanaan Cash flows from financing activitiesPembayaran kembali atas liabilitas sewa Repayments of lease liabilities

12. ASET TETAP 12. FIXED ASSETS

Pemilikan langsung Direct acquisitions

Biaya Perolehan Cost

Tanah Land

Bangunan Buildings

Kendaraan Bermotor Motor vehicles

Peralatan kantor Office equipment

Komputer Computer

Prasarana kantor Leasehold improvement

Akumulasi penyusutan Accumulated depreciation

Bangunan Buildings

Kendaraan Bermotor Motor vehicles

Peralatan kantor Office equipment

Komputer Computer

Prasarana kantor Leasehold improvement




Tanah LandBangunan BuildingsKendaraan Bermotor Motor vehiclesPeralatan kantor Office equipmentKomputer ComputerPrasarana kantor Leasehold improvement-

The statements of cash flows show the following amountsrelated to leases:

2021 2020

5.884.651.025 56.096.035.490

61.211.166.120 52.301.087.217

-

13.958.875.380

Saldo awal/ Penambahan/ Reklasifikasi/

- 6.162.568.000

347.544.122

20.647.826.002 3.781.056.312

Beginning balance

2.059.304.663

(989.046.831)

(1.326.304.638)

Penambahan/ Pengurangan/ Saldo akhir/

(989.046.831)

(183.470.508)

2.089.826.274

-

479.901.814

- 6.162.568.000 55.467.421.045 287.700.000 -

Beginning balance Additions Reclassifications*) Deductions Ending balance

6.162.568.000 -

(379.649.483)

54.529.490.660 8.440.242.686

55.755.121.045 -

115.740.656.780 10.054.810.989

2021

20.647.826.002 3.051.925.384

(1.701.941.412)

-


8.137.774.435

- 3.135.505.384

Additions

Laporan arus kas menyajikan saldo berikut berkaitan dengansewa:

108.397.122.707

18.633.337.421

63.211.262

- 19.703.595.253

55.755.121.045 15.268.907.769 2.389.638.222 1.546.713.198 16.111.832.793 14.143.741.248

(2.367.140.549)

7.029.928.645

- 541.934.675

10.386.202.058

-

107.775.672.065

474.185.386

3.247.144.183

2020

11.114.729.036 (10.320.488.674)

12.240.249.224

6.162.568.000

(1.433.966.891)

16.111.832.793

489.426.499

2.595.971.463 -

3.051.925.384

6.760.666.225 - 4.202.512.259

Saldo awal/

14.011.383.556 13.681.108.619

- 3.393.327.501 21.035.554.813

3.051.925.384 83.580.000 -

2.163.321.456 11.484.524.460

2.856.322.374 76.314.841 - - 2.932.637.215

(10.320.488.674) - 45.434.632.371

18.669.986.759

14.011.383.556

9.735.029.338

11.908.646.976 805.787.634 -

Pengurangan/ Saldo akhir/

10.744.981.831 2.902.864.085

115.740.656.780

62


12. ASET TETAP (Lanjutan) 12. FIXED ASSETS (Continued)


Akumulasi penyusutan: Accumulated depreciation:

Bangunan BuildingsKendaraan Bermotor Motor vehiclesPeralatan kantor Office equipmentKomputer ComputerPrasarana kantor Leasehold improvement

Nilai buku Book value

*) Reklasifikasi atas properti investasi (lihat catatan 8d) Reclassification of investment properties (see note 8d) (*

Harga jual Sales proceedNilai buku Book value

Laba penjualan aset tetap (Catatan 34) Gain on the sale of fixed assets (Note 34)

Aset tetap tertentu, kecuali tanah, diasuransikan terhadap risikokerugian karena kebakaran dan lainnya dengan nilaipertanggungan per 31 Desember 2021 dan 2020 masing-masingsebesar Rp 213.952.026.457 dan Rp 244.551.592.801 menurutmanajemen memadai untuk menutupi kemungkinan kerugian atasaset yang dipertanggungkan.

Seluruh hak atas tanah merupakan hak guna bangunan yang akanberakhir pada tanggal 26 Nopember 2040, 2 September 2024,30 Maret 2024, 31 Maret 2024, 22 Januari 2032, 6 April 2028,28 Maret 2024 dan 20 Oktober 2028. Mengacu pada praktek dimasa lampau, Grup memiliki keyakinan dapat memperpanjangHGB tersebut.

2.669.381.784

Beban penyusutan seluruhnya dicatat sebagai beban umum danadministrasi.

Land pertains to Rights to Build and Use the Building (HGB).These rights will expire on November 26, 2040, September 2,2024, March 30, 2024, March 31, 2024, January 22, 2032, April 6,2028, March 28, 2024, and October 20, 2028. Referencing tohistorical practices, the Group believes that they can renew thoseHGBs.

663.196.735

2020

665.000.001

Berdasarkan evaluasi manajemen Grup, tidak terdapat kejadian-kejadian atau perubahan-perubahan keadaan yangmengindikasikan adanya penurunan nilai aset tetap Grup.

Based on the review of the Group's management, there are noevents or changes in circumstances which may indicateimpairment of assets value.

1.046.850.253

Pada tahun 2021 dan 2020 Grup melakukan penjualan aset tetapdengan rincian sebagai berikut :

11.908.646.976

1.803.266

8.531.438.421

In 2021 and 2020, the Group’s sold fixed assets with details asfollows:

478.163.300

2.253.123.410

11.339.960.023 10.744.981.831

4.699.238.681

9.254.933.453 2.677.981.803


Certain fixed assets, except land, are covered by insuranceagainst losses by fire and other risk under blanket policies. As ofDecember 31, 2021 and 2020, insurance coverage amounted toRp 213,952,026,457 and Rp 244,551,592,801. The managementis of the opinion that the amount is adequate to cover the possiblelosses arising from such risks.

186.940.590 -

All of the fixed assets as of the reporting date are fully used tosupport the Group operation activities. As of December 31, 2021and 2020, the gross carrying amount of all fixed assets thathas been fully depreciated and still in use amounted toRp 27,212,469,592 and Rp 27,546,384,166, respectively.

Depreciation expense was charged to general and administrativeexpenses.

61.211.166.120

2.446.115.271

54.529.490.660

2.856.322.374

18.633.337.421 16.048.846.686

2.088.023.008 8.772.953.301

1.546.713.198

47.844.560.367

10.386.202.058

2.276.689.920 63.146.510

2020Saldo akhir/

Beginning balance Additions

2021

59.931.111.698

2.584.490.735 -

Seluruh aset tetap yang ada pada tanggal pelaporan digunakanuntuk menunjang aktivitas operasi Grup. Pada tanggal 31Desember 2021 dan 2020 jumlah tercatat bruto dari setiap asettetap yang telah disusutkan penuh dan masih digunakanmasing-masing sebesar Rp 27.212.469.592 danRp 27.546.384.166.

Saldo awal/ Penambahan/ Pengurangan/

63


13. ASET TAK BERWUJUD 13. INTANGIBLE ASSETS

Biaya perolehan Cost:

Perangkat lunak Software

Akumulasi amortisasi Accumulated amortization

Perangkat lunak Software


Biaya Perolehan Cost:

Perangkat Lunak Software

Akumulasi amortisasi Accumulated amortization

Perangkat Lunak Software


14. ASET LAIN-LAIN 14. OTHERS ASSETS

Uang jaminan Refundable depositsUang muka pembelian aset tetap Advances for fixed assets purchasesLain-lain Others

Jumlah Total

15. UTANG KLAIM 15. CLAIM PAYABLES


Kebakaran FireKesehatan HealthJiwa dan Kematian Life and DeathKendaraan Bermotor Motor Vehicles

Marine CargoOthers

Jumlah Total

Beginning balance

Beginning balance

2020

Saldo akhir/

1.067.307.838 216.891.476

6.061.775.311

109.198.926 5.986.387

75.759.399

2.061.412.005

299.227.365

10.211.307.230

689.475.538

12.316.291.277

2020

13.733.796.682

26.285.631.820

2021

163.147.176

101.860.833

170.986.387

2021

Merupakan utang atas klaim yang disetujui yaitu berdasarkanLaporan Kerugian Pasti dengan atau tidaknya laporan dari pihakpenilai.

1.098.831.018

5.756.274.149

1.371.762.831

84.638.450

6.505.979.289

1.794.292.943

17.105.872.604

Pengangkutan

Saldo awal/ Penambahan/

-

Saldo akhir/

6.061.775.311

DeductionsPengurangan/

(220.254.190)

16.273.082.541

16.273.082.541

1.031.709.180 15.241.373.361

1.091.577.518

7.091.478.136

-

145.550.000

12.138.738.185 10.211.307.230

Saldo awal/

2.029.291.788

Additions Deductions

Ending balance

7.515.000.586

19.653.738.771

Additions

Penambahan/Ending balance

3.526.206.230

Pengurangan/

Lain-lain

3.392.445.513

2020

8.149.895.225

Claims payable represents approved claims based on DefiniteLoss Advice with or without advice from adjuster.

2021

64


15. UTANG KLAIM (Lanjutan) 15. CLAIM PAYABLES (Continued)

b. b.

Kurang dari 60 hari Less than 60 daysLewat jatuh tempo 60 - 90 hari Overdue for 60-90 daysLewat jatuh tempo lebih dari 90 hari Overdue for more than 90 days

Jumlah Total

c. Berdasarkan tertanggung dan asuradur c. By insured and ceding company

Pihak ketiga Third PartiesPT Matahari Department Store Tbk PT Matahari Department Store TbkPT Jakarta Propertindo PT Jakarta PropertindoPT Siloam Hospitals International Tbk PT Siloam Hospitals International TbkPT Argha Karya Prima Industry Tbk PT Argha Karya Prima Industry TbkPT Tenaga Listrik Gorontalo PT Tenaga Listrik GorontaloPT Multi Anugerah Lestari Texindo PT Multi Anugerah Lestari TexindoLainnya (masing-masing Others (each account


Pihak berelasi (Catatan 37) Related parties (Note 37)PT Lippo Karawaci Tbk PT Lippo Karawaci TbkPT Matahari Putra Prima Tbk PT Matahari Putra Prima TbkPT Aon Indonesia PT Aon IndonesiaPT Bank Nationalnobu Tbk PT Bank Nationalnobu Tbk

Jumlah Total


Rupiah Indonesian RupiahDolar AS US DollarDolar Singapura Singapore Dollar

Jumlah Total

16. UTANG REASURANSI 16. REINSURANCE PAYABLES

a. Berdasarkan jenis asuransi a. by reinsurers

Kebakaran FireJiwa dan Kematian Life and deathKesehatan HealthKendaraan Bermotor Motor Vehicles

Marine CargoOthers

Jumlah Total

476.000

9.480.875.000

493.781.528

6.854.421.452

2021

137.174.273

1.859.136.360

16.846.621.576

3.750.000.000 - -

1.281.120.090 -

234.480.537

1.195.920.227

Reinsurance payables are liabilities to the reinsurers forpremiums, commissions and claims.

16.515.751.177

5.754.576.237

Lain-lain

149.937.459.658

15.774.609.075

17.105.872.604

26.285.631.820

24.781.259.454

-

1.504.360.463

-

1.792.921

Pengangkutan6.544.962.062

17.105.872.604

541.845.370 11.903

160.930.886.067

2020

115.297.904.733 139.184.754.908

1.068.693.762

1.792.921

259.251.028

13.085.178.094

1.026.482.352

2021

9.680.911.650

6.752.844.937

6.082.133.656 1.604.743.561

2.152.000

2020

1.003.784.163

2020

26.285.631.820

2021

26.276.088.173

581.573.566

Merupakan liabilitas kepada reasuradur sehubungan denganpremi, komisi dan klaim.

17.105.872.604

Berdasarkan umur

9.543.647

48.276.057

4.725.000.000

5.122.726

(62.268.913)

21.486.530

2020

1.491.040

By age

2021

25.654.676.019

26.285.631.820

2.405.213.752

16.164.357.354

65


16. UTANG REASURANSI (Lanjutan) 16. REINSURANCE PAYABLES (Continued)

b. b.

Kurang dari 60 hari Less than 60 daysLewat jatuh tempo 60 - 90 hari Overdue for 60-90 daysLewat jatuh tempo lebih dari 90 hari Overdue for more than 90 days

Jumlah Total

c. Berdasarkan mata uang c. By currency

Rupiah RupiahDolar AS US DollarEuro EuroDolar Singapura Singapore DollarLain-lain Others

Jumlah Total

d. Berdasarkan reasuradur d. By reinsurers

Pihak ketiga Third PartiesPT Reasuransi Nasional Indonesia PT Reasuransi Nasional IndonesiaPT Reasuransi Indonesia Utama (Persero) PT Reasuransi Indonesia Utama (Persero)Aon Reinsurance Solutions Asia Pte Ltd Aon Reinsurance Solutions Asia Pte LtdPT Simas Reinsurance Brokers PT Simas Reinsurance BrokersSwiss Reinsurance Company Ltd Swiss Reinsurance Company LtdAon Benfield Asia Pte Ltd Aon Benfield Asia Pte LtdWilliam Russell Limited William Russell LimitedPT Asuransi Multi Artha Guna Tbk PT Asuransi Multi Artha Guna TbkPT IBS Reinsurance Brokers PT IBS Reinsurance BrokersPT Maskapai Reasuransi Indonesia Tbk PT Maskapai Reasuransi Indonesia TbkPT Asuransi Kredit Indonesia PT Asuransi Kredit IndonesiaPT Asuransi Astra Buana PT Asuransi Astra BuanaMunich Re Munich ReHannover Rueck SE Hannover Rueck SEPT Jaya Proteksindo Sakti Reinsurance PT Jaya Proteksindo Sakti ReinsuranceTrinity Reinsurance Brokers Limited Trinity Reinsurance Brokers LimitedLainnya (masing-masing Others (each account

di bawah Rp 1.000.000.000) below Rp 1,000,000,000)

Pihak berelasi (Catatan 37) Related party (Note 37)PT Aon Reinsurance Brokers Indonesia PT Aon Reinsurance Brokers Indonesia

Jumlah Total

4.121.105.507 1.297.848.525

149.937.459.658

1.289.995.912

139.334.539.567

4.195.970.180

12.001.597.270

3.432.365.617

156.734.915.887

15.790.292.268

39.432.084.915

122.531.168.019

102.057.372.698

1.269.347.513

15.634.112.107

2021

Berdasarkan umur By age

4.133.621.538 1.085.901.879

2.508.307.899

- 2.276.027.883

21.553.674.092

11.692.236.469

2.968.423.559

-

149.937.459.658

2.628.117

1.977.323.902

2021

2020

160.930.886.067

-

2.105.408.253

10.602.920.091

6.801.293.342

1.028.722.052

10.177.337.656 15.418.435.140 23.772.177.519

10.333.972.853

48.894.199.797

139.492.096.187

2021 2020

10.123.814.001

1.918.762.095

46.242.373.501

25.573.324.155

816.678.501 328.940.547

149.937.459.658 160.930.886.067

1.333.191.018

1.219.438.244

21.757.231.192

18.777.000

20.410.067.828

160.930.886.067

5.737.371.584

3.443.245.030

2020

109.884.188.634

5.649.060.447

14.673.235.034

21.055.200.475

2.542.169.130

66


17. UTANG KOMISI 17. COMMISSIONS PAYABLE

a. Berdasarkan agen dan broker a. By agent and brokers

Pihak ketiga Third Parties

PT Marsh Indonesia PT Marsh IndonesiaPT Howden Insurance Brokers Indonesia PT Howden Insurance Brokers IndonesiaPT Kalibesar Raya Utama PT Kalibesar Raya UtamaPT Cipta Integra Duta PT Cipta Integra DutaPT Willis Indonesia Insurance Brokers PT Willis Indonesia Insurance BrokersPT Nusantara Insurance Broker & PT Nusantara Insurance Broker &

Consultant ConsultantLainnya (masing-masing Others (each account


Pihak berelasi (Catatan 37) Related Parties (Note 37)

PT Bank Nationalnobu Tbk PT Bank Nationalnobu TbkPT Aon Indonesia PT Aon IndonesiaPT Aon Reinsurance Brokers Indonesia PT Aon Reinsurance Brokers Indonesia

Jumlah Total

b. Berdasarkan mata uang b. By currency

Rupiah RupiahDolar AS US DollarLain-lain Others

Jumlah Total

18. UANG PREMI JANGKA PANJANG 18. DEFERRED PREMIUM INCOME

19. LIABILITAS KONTRAK ASURANSI 19. INSURANCE CONTRACTS LIABILITIES

This account consists of:

Premi yang belum merupakan pendapatan Unearned premiumsEstimasi klaim Estimated claims

Jumlah Total

59.728.917 -

85.441.837

3.472.921.691

403.978.829

995.765.360

113.905.247

2.615.037.335

3.845.916.759

325.369.403

Saldo per 31 Desember 2021 dan 2020 masing-masing sebesarRp 3.865.993.089 dan Rp 2.881.413.715.

2.593.373.754

1.193.557.422

2021 2020

1.572.910.372.263

1.763.450.124

1.843.211.090

2020

828.509.265.796

3.409.546

192.155.544 - 300.442.886

2020

6.087.959.026 4.436.584.844

1.639.117.087.632

2021

129.356.137 -

905.162.078

306.561.593

713.806.560

6.087.959.026

2021

This account represents advance premiums income received inadvance for Program coverage with periods of more than one (1)year.

1.439.232.261

32.014.315

1.363.986.503

Akun ini terdiri dari:

154.591.435

791.858.294

Akun ini merupakan pendapatan premi diterima dimuka untuk polisdengan periode pertanggungan lebih dari 1 (satu) tahun.

5.342.138.151

4.436.584.844

As of December 31, 2021 and 2020, the balance of this accountamounted to Rp 3,865,993,089 and Rp 2,881,413,715,respectively.

737.045.902.046 744.401.106.467

587.258.539

902.071.185.586

67


19. LIABILITAS KONTRAK ASURANSI (Lanjutan) 19. INSURANCE CONTRACTS LIABILITIES (Continued)

a. Premi yang belum merupakan pendapatan bruto a. Gross unearned premiums

Kebakaran FireKesehatan HealthKendaraan bermotor Motor vehiclesJiwa dan Kematian Life and deathPengangkutan Marine cargoLain-lain Others

Jumlah Total

b. Estimasi klaim bruto b. Gross estimated claims

Kebakaran FireKesehatan HealthPengangkutan Marine cargo

Life and deathKendaraan bermotor Motor vehiclesLain-lain Others

Jumlah Total

1. 1.

2. 2.

3. 3.

4. 4.

87.485.646.613

585.650.856.010

Gross Premium Valuation method for long-term insurancecoverage.

20.740.317.353

654.739.434.029

76.943.860.394

737.045.902.046

10.195.042.271

41.272.279.225

354.116.505.705

81.756.603.792

Metode estimasi sentral atau terbaik terkini untuk menghitungestimasi atas klaim yang sudah terjadi namun belum dilaporkan(IBNR).

Best estimate method for the calculation of Incurred But NotReported (IBNR) claims.

14.961.097.728

59.203.258.010

Daily Method for the calculation reserves of unearnedpremiums.

Metode Gross Premium Valuation untuk pertanggungan jangkapanjang.

Method used in calculating insurance contracts liability:

11.172.942.222

Dalam estimasi klaim termasuk estimasi atas klaim yang sudahterjadi namun belum dilaporkan (IBNR) masing-masing sebesarRp 31.959.547.117 dan Rp 34.705.832.335 pada 31 Desember2021 dan 2020.

Metode yang digunakan dalam menghitung tingkat liabilitas kontrakasuransi:

27.603.977.691 46.489.862.852

177.921.590.013

2020

65.803.951.734

31.103.284.917 2.974.151.612

2020

7.298.514.337

2021

744.401.106.467

153.967.531.402

902.071.185.586

Metode Loss Ratio digunakan untuk menghitung cadanganatas risiko yang belum dijalani.

345.635.630.791

2021

5.681.525.754

Loss Ratio method used to calculate for the provision of risksthat have not undertaken.

Metode Harian atau Daily Method untuk perhitungan cadanganatas premi yang belum merupakan pendapatan.

Jiwa dan Kematian

This account includes Incurred But Not Reported (IBNR) claimsamounting to Rp 31,959,547,117 and Rp 34,705,832,335 as ofDecember 31, 2021 and 2020, respectively.

828.509.265.796

133.573.912.336

215.735.683.104

68


19. LIABILITAS KONTRAK ASURANSI (Lanjutan) 19. INSURANCE CONTRACTS LIABILITIES (Continued)

b. Estimasi klaim bruto (lanjutan) b. Gross estimated claims (continued)

Jenis Asuransi By insurance

Kebakaran FireKendaraan bermotor Motor vehiclesRekayasa EngineeringPengangkutan Marine cargoTanggung gugat LiabilityKecelakaan diri General accidentAsuransi kredit Credit insuranceKesehatan HealthAneka Miscellaneous

Jenis Asuransi By insurance

Kebakaran FireKendaraan bermotor Motor vehiclesRekayasa EngineeringPengangkutan Marine cargoTanggung gugat LiabilityKecelakaan diri General accidentAneka Miscellaneous

20. LIABILITAS IMBALAN KERJA 20. EMPLOYEE BENEFITS LIABILITY

a. Imbalan kerja karyawan jangka pendek a. Short-term employee benefits

Rasio biaya/

Perhitungan Tes Kecukupan Liabilitas dilakukan oleh aktuarisindependen Kantor Konsultan Aktuaria Enny Diah Awal dan PTBestama Aktuaria dengan Laporan No. 21121/LGI/DF/02/2022tanggal 24 Februari 2022 untuk tahun 2021 dan No.20130/LGI/DF/03/2021 tanggal 19 Maret 2021 untuk tahun 2020.

10,51%

Discount rate Lapse level

16,20%

2,75%27,96%

Tingkat Rasio klaim/

Rasio klaim/

2,21%

2,75%

3,65%

InflationExpense ratio

2,21%

2,75%

4,09% 2,75%

levelShort term Long termRasio biaya/

3,35%

0,10% 2,21%96,20% 77,44% 4,65%

2,21%60,00%

4,65%

Claim ratioJangka panjang/

Inflasi/

10,51%65,35%


10,51%

Liability Adequacy Test (LAT) is calculated by an independentactuary, Consultant Actuary Firm Enny Diah Awal and PTBestama Aktuaria, based on its report No. 21121/LGI/DF/02/2022dated February 24, 2022 and No. 20130/LGI/DF/03/2021 datedMarch 19, 2021 for 2021 and 2020, respectively.

4,65%

27,71%

10,00%

1,39%

0,00%

Claim ratio

3,65%

rate

44,46%

2,21%

4,65%

11,27%

0,60%

2,21%

Lapse

0,32%

11,27%

102,18% 4,65%

10,51%10,51%

Jangka pendek/

65,99% 76,92%

10,51%

Discount diskon/

Assumptions used in calculating long term insurance claims:

Expense ratio Inflation

123,06%

11,27%

11,27% 35,75% 3,65% 10,65%

11,27%

Tingkat kesalahan/

Imbalan kerja karyawan jangka pendek merupakan provisi bagilaba dan bonus yang akan dibayarkan tiga bulan setelahfinalisasi laporan keuangan auditan ini.

4,65%

10,51%2,21%

Tingkat kesalahan/

32,96% 27,24%


Tingkat diskon/

Asumsi yang digunakan dalam menghitung tingkat klaim asuransijangka panjang:

10,51%

4,65%38,60%

11,27% 13,57% 3,65% 2,07% 2,75%36,95% 3,65% 0,00%

2,21%37,07%

10,51%

Inflasi/

3,65% 0,17%

57,49% 2,66%

60,00%

31,42%

9,06% 2,75%

1,78%

3,12%

2,75%

Short-term employee benefits include profit sharing andbonuses that are payable within three months after thefinalization of the audited financial statements.

27,84% 4,65%

66,49% 3,65%11,27%

4,65% 0,00% 2,21%

69


20. LIABILITAS IMBALAN KERJA (Lanjutan) 20. EMPLOYEE BENEFITS LIABILITY (Continued)

a. Imbalan kerja karyawan jangka pendek (lanjutan) a. Short-term employee benefits (continued)

Pada awal tahun At the beginning of the yearDibebankan pada laporan laba rugi: Charged to profit or loss:

Tambahan provisi Additional provisionImbalan yang dibayar Benefits paid

Pada akhir tahun At the end of the year

b. Imbalan pasca kerja karyawan b. Post employment benefit

i) i)

Perusahan CompanyNilai kini kewajiban yang didanai Present value of funded obligationNilai wajar aset program Fair value of plan assets

Anak Perusahaan SubsidiaryNilai kini kewajiban yang didanai Present value of funded obligation

(Surplus)/defisit program yang didanai (Surplus)/deficit of funded plans

Grup menyediakan imbalan pensiun dengan jumlah minimalsesuai dengan undang-undang ketenagakerjaan yang berlakuatau Kontrak Kerja Bersama (“KKB”) atau PeraturanPerusahaan (“PP”), mana yang lebih tinggi.

Group provide a minimum amount of pension benefits inaccordance with prevailing labour laws or the Company’sCollective Labour Agreement (“CLA”) or Company Regulation(“CR”), whichever is higher.

(51.816.857.128)

15.000.000.000

1.134.998.795 1.642.310.781

1.642.310.781

Amount of profit and bonuses to be shared by Group woulddepend on several factors such as, achievement of salestargets, cost efficiency, profitability and Group’s plan for futureexpansion.

47.936.734.509 (52.452.806.829)

1.134.998.795

(17.965.257.143)

10.000.000.000

Tabel berikut ini merupakan mutasi kewajiban imbalan kerjakaryawan jangka pendek.

The following table is a movement on short-term employeebenefits obligation.

2021

50.798.092.962

2020

Jumlah karyawan Perusahaan yang berhak atas imbalan pascakerja pada 31 Desember 2021 dan 31 Desember 2020 adalah326 orang dan 340 orang. Jumlah karyawan entitas anak yangberhak atas imbalan pasca kerja pada 31 Desember 2021 dan31 Desember 2020 adalah 14 orang dan 8 orang.

2021

17.485.000.000

(7.515.000.000)

(519.715.072)

33.131.517.899

(1.654.713.867)

17.485.000.000 32.651.260.756

(3.880.122.619)

Jumlah yang diakui pada laporan posisi keuangankonsolidasian ditentukan sebagai berikut:

(2.237.811.838)

Besarnya laba dan bonus yang akan dibagikan Grup akansangat tergantung pada beberapa hal, yaitu, pencapaian targetpenjualan, efisiensi biaya, profitabilitas dan perencanaanekspansi Grup di masa mendatang.

2020

The amounts recognized in the consolidated statements offinancial position are determined as follows:

Total the Company's employees who have entitled rights toemployment benefits in December 31, 2021 and December 31, 2020 are 326 employees and 340 employees, respectively.Total subsidiary's employees who have entitled rights toemployment benefits in December 31, 2021 and December 31, 2020 are 14 employees and 8 employees, respectively.

70



b. Imbalan pasca kerja karyawan (lanjutan) b. Post employment benefit (continued)

ii) ii)

Perusahan CompanyPada awal tahun Beginning balanceBiaya jasa kini Current service costBiaya bunga Interest costTransfer in/(out) Transfer in/(out)

Pengukuran kembali: Remeasurements:

Dampak perubahan asumsi keuangan Effects of changes in financial assumptionsDampak perubahan demografi Effects of changes in demographicDampak penyesuaian pengalaman Effects of experience adjustments

Pembayaran dari program: Payment from plans:

Pembayaran akhir tahun At the end of the year

Anak Perusahaan SubsidiaryPada awal tahun Beginning balanceBiaya jasa kini Current service costBiaya bunga Interest costTransfer in/(out) Transfer in/(out)

Pengukuran kembali: Remeasurements:

Dampak perubahan asumsi keuangan Effects of changes in financial assumptionsDampak penyesuaian pengalaman Effects of experience adjustmentsDampak perubahan demografi Effects of changes in demographic

Pembayaran dari program: Payment from plans:

Pembayaran akhir tahun At the end of the year

Pada awal tahun At the beginning of the yearPenghasilan bunga Interest incomeKontribusi ContributionPengukuran kembali aset program Remeasurement return on plan assetPembayaran dari program Payment from plans

Pada akhir tahun At the end of the year

Aset program terdiri dari:

Reksa dana pendapatan tetap Fixed income mutual fund

Mutasi liabilitas imbalan pasti selama tahun berjalanadalah sebagai berikut:

(1.445.839.747)

51.816.857.128

2020

(40.186.824)

(1.486.026.571)

(978.732.954) (400.812.405)

(360.600.000)

(1.951.240.000)

(485.678.846)

119.411.614

47.936.734.509

-

2.778.401.495

2021

40.938.935.879

(1.508.340.000)

Mutasi nilai wajar aset program selama tahun berjalanadalah sebagai berikut:

1.642.310.781 1.592.154.852

-

The movement in the fair value of plan assets is as follows:

-

5.187.964.650

(333.803.477)

336.583

(2.196.974.307)

-

(3.112.541.555)

52.452.806.829

2021

52.452.806.829

(1.431.073.441) 1.855.532.633

(306.543.750)

2020

1.642.310.781

Plan assets consist of the following:

51.816.857.128

(45.281.250)

15.000.000.000

50.798.092.962

2.442.321.331 32.564.284.414

1.134.998.795

100%

2021

43.824.229 -

- (29.641.211)

100%

2.043.123.186

(85.980.955) 114.507.652 (892.751.999)

678.161.917

2020

The movement in the defined benefit obligation over theyear is as follows:

331.556.720 110.034.822

51.816.857.128

3.575.363.142

2.474.331.749

47.936.734.509

48.577.081.736

3.307.634.681 3.070.420.191

54.235.359.533

4.567.725.666

71




iii) iii)

Perusahaan The Company

Biaya jasa kini Current service costBiaya bunga Interest cost

Jumlah biaya yang diakui dalam laporan laba rugi Total expenses recognized in profit or loss

Anak Perusahaan Subsidiary

Biaya jasa kini Current service costBiaya bunga Interest cost

Jumlah biaya yang diakui dalam laporan laba rugi Total expenses recognized in profit or loss

Perusahaan Company

Total karyawan Total employeesEstimasi rata-rata sisa masa Estimated average remaining

kerja karyawan working lives of employeesUsia pensiun normal Normal retirement ageTingkat mortalitas Mortality rateTingkat kenaikan gaji Future wages increasesTingkat diskonto Discount rate


Total karyawan Total employeesEstimasi rata-rata sisa masa Estimated average remaining

kerja karyawan working lives of employeesUsia pensiun normal Normal retirement ageTingkat mortalitas Mortality rateTingkat kenaikan gaji Future wages increasesTingkat diskonto Discount rate

8

19,84

14

55 tahun/ years55 tahun/ years

7,2%

Indonesia - IV 2019

Indonesia - IV 201910% 10%

55 tahun/ years

The Company's provision for post employment benefits wascalculated by an independent actuary, Kantor KonsultanAktuaria Agus Susanto, based on its report no.223/PSAK/KKA-AS/III/2022, dated March 2, 2022 for 2021and PT Dian Artha Tama, based on its report no.284/PSAK/DAT/III/2021 dated March 4, 2021 for 2020. TheSubsidiary's provision for post employment benefits wascalculated by an independent actuary, PT Dian Artha Tama,based on its report no. 224/PSAK/KKA-AS/III/2022, datedMarch 1, 2022 for 2021 and PT Dian Artha Tama, based on itsreport no. 285/PSAK/DAT/III/2021 dated March 4, 2021, 2021for 2020.

7,2% 6,9%

Cadangan imbalan paska kerja Perusahaan dihitung olehaktuaris independen Kantor Konsultan Aktuaria Agus Susantodengan Laporan no. 223/PSAK/KKA-AS/III/2022, tanggal 2Maret 2022 untuk tahun 2021 dan PT Dian Artha Tama denganLaporan no. 284/PSAK/DAT/III/2021 tanggal 4 Maret 2021untuk tahun 2020. Cadangan imbalan paska kerja anakPerusahaan dihitung oleh aktuaris independen KantorKonsultan Aktuaria Agus Susanto dengan Laporan no.224/PSAK/KKA-AS/III/2022, tanggal 1 Maret 2022 untuk tahun2021 dan PT Dian Artha Tama dengan Laporan no.285/PSAK/DAT/III/2021, tanggal 4 Maret 2021 untuk tahun2020.

110.034.822

450.968.334

2021 2020

340326

21,14

628.098.860

5.187.964.650

788.196.739

-

Employment benefit expenses which recognized instatements of profit or loss:

2021

21,00

2020

10%6,7%

17,47

5.646.792.860

Beban imbalan pasca kerja yang diakui di laporan labarugi:

5.195.824.526

678.161.917

Liabilitas imbalan kerja ditentukan dengan menggunakanmetode Projected Unit Credit dengan asumsi-asumsi sebagaiberikut:

55 tahun/ years

The employee benefits obligation was determined using theProjected Unit Credit method with the following assumptions:

5.976.161.389

Indonesia - IV 2019

Indonesia - IV 2019

119.411.614

4.567.725.666

10%

331.556.720

5.187.964.650

72




Perusahaan Company

31 Desember 2021 December 31, 2021Tingkat diskonto Discount rateGaji Salary





Perusahaan Company

Dalam waktu 12 bulan berikutnya Within the next 12 months(periode laporan periode berikutnya) (the next annual)

Antara 1 dan 5 tahun Between 1 and 5 yearsAntara 5 dan 10 tahun Between 5 and 10 yearsDi atas 10 tahun Beyond 10 years

The sensitivity analyses are based on a change in anassumption while holding all other assumptions constant. Inpractice, this is unlikely to occur, and changes in some of theassumptions may be correlated. When calculating thesensitivity of the defined benefit obligation to significantactuarial assumptions the same method (present value of thedefined benefit obligation calculated with the projected unitcredit method at the end of the reporting period) has beenapplied as when calculating the pension liability recognizedwithin the statement of financial position.

52.701.449.600 43.752.926.153

Impact on the net defined benefits obligationsDampak kewajiban manfaat pasti neto/

2020

1% penurunan/ decrease

54.979.311.792

991.077.398

Analisa sensitivitas didasarkan pada perubahan atas satuasumsi aktuarial di mana asumsi lainnya dianggap konstan.Dalam prakteknya, hal ini jarang terjadi dan perubahanbeberapa asumsi mungkin saling berkorelasi. Dalamperhitungan sensitivitas kewajiban imbalan pasti atas asumsiaktuarial utama, metode yang sama (perhitungan nilai kinikewajiban imbalan pasti dengan menggunakan metodeprojected unit credit di akhir periode) telah diterapkan sepertidalam penghitungan kewajiban pensiun yang diakui dalamlaporan posisi keuangan.

2021

20.663.028.602

The maturity of defined benefits obligations as of December31, 2021 and 2020 is as follows:

A quantitative sensitivity analysis for significant assumptionsas of December 31, 2021 and 2020 is as follows:

Metode dan tipe asumsi yang digunakan dalam menyiapkananalisa sensitivitas tidak berubah dari periode sebelumnya.

Jatuh tempo kewajiban manfaat pasti pada tanggal 31Desember 2021 dan 2020 adalah sebagai berikut:

530.461.881

983.597.566 1.301.326.494

The methods and types of assumptions used in preparing thesensitivity analysis did not change compared to the previousperiod.

172.653.268

Durasi rata-rata kewajiban manfaat pasti di akhir periodelaporan adalah 12,6 tahun dan 10,69 tahun masing-masinguntuk tahun 2021 dan 2020.

The average duration of the defined benefit plan obligations atthe end of reporting period is 12.6 years and 10.69 years forthe year 2021 and 2020, respectively.

16.087.149.994

1.820.064.747 1.540.162.983

10.630.346.621

46.380.792.539

Analisis sensitivitas kuantitatif untuk asumsi yang signifikanpada tanggal 31 Desember 2021 dan 2020 sebagai berikut:

43.443.633.076 53.180.506.778

24.940.444.648

1.530.979.046 1.834.290.326

46.284.476.438

1% kenaikan/ increase

55.933.372.261

13.517.452.485 12.193.289.972

1.314.731.772

73





Dalam waktu 12 bulan berikutnya Within the next 12 months(periode laporan periode berikutnya) (the next annual)

Antara 1 dan 5 tahun Between 1 and 5 yearsAntara 5 dan 10 tahun Between 5 and 10 yearsDi atas 10 tahun Beyond 10 years

21. UTANG LAIN-LAIN 21. OTHER PAYABLES

Asuransi InsurancePihak ketiga Third partiesDeposit pelanggan Customers’ depositsDividen DividendsSewa diterima dimuka (Catatan 37) Unearned rent income (Note 37)Lain-lain Others

Jumlah Total

22. MODAL SAHAM 22. SHARE CAPITAL

PT Inti Anugerah Pratama PT Inti Anugerah Pratama PT Star Pacific Tbk PT Star Pacific TbkMasyarakat (masing-masing Public (each below 5%

dengan pemilikan di bawah 5% ownership)

Durasi rata-rata kewajiban manfaat pasti di akhir periodelaporan adalah 12,35 tahun dan 9,33 tahun masing-masinguntuk tahun 2021 dan 2020.

The average duration of the defined benefit plan obligations atthe end of reporting period is 12.35 years and 9.33 years forthe year 2021 and 2020, respectively.

2021 2020

14,41% 10.810.800.000

Number of shares

- -

Persentase

Jumlah/saham/

20.065.281.462

1.088.833.709

2021

7.342.640.296 13.830.490.829 10.597.675.480

27.203.659

Others payable mainly represent consist of accrued expenses,premium paid in advance and premium received but in process ofidentification.

kepemilikan/

75.000.000.000 100,00%

As of December 31, 2021 and 2020, no shares of PT LippoGeneral Insurance Tbk and its subsidiaries were owned by theBoard of Commissioners and Directors.

- - 458.588.852

113.944.611.125 128.523.978.984

2020

17.070.133.430

164.133.703.655 152.137.999.236

Jumlah lembar

Based on stockholders list issued by share's registrar of theCompany (PT Sharestar Indonesia), as of December 31, 2021and 2020, the stockholders of the Company are as follow:

469.726.344 572.071.806

Pada tanggal 31 Desember 2021 dan 2020 tidak terdapat sahamPT Lippo General Insurance Tbk dan entitas anak yang dimilikioleh Dewan Komisaris dan Direksi.

14.848.750.000 98.680.900 29.697.500

21.621.600

150.000.000

49.340.450.000

46.165.086

Akun utang lain-lain merupakan biaya yang masih harus dibayar,premi yang dibayar dimuka dan penerimaan premi yang masihdalam proses identifikasi.

Percentage of shares

3.235.951.670

1.183.721.929

Sesuai dengan daftar pemegang saham yang dikeluarkan olehBiro Administrasi Efek Perusahaan (PT Sharestar Indonesia), padatanggal 31 Desember 2021 dan 2020, susunan pemegang sahamPerusahaan adalah sebagai berikut:

Total

65,79%19,80%

591.937.806

74


23. TAMBAHAN MODAL DISETOR 23. ADDITIONAL PAID-IN CAPITAL

Peningkatan modal disetor tahun 1997 yang Additional paid in capital in 1997pembayarannya dilakukan di atas nilai nominal from capital stock payments

Peningkatan modal melalui penawaran Additional paid in capital from initial public offeringPenyesuaian akibat perubahan kebijakan Adjustment due to changes of the accounting

akuntansi mengenai biaya emisi saham policy for stock issuance cost

24. SALDO LABA 24. RETAINED EARNINGS

25. PREMI BRUTO 25. GROSS PREMIUM WRITTEN

Kesehatan HealthKebakaran FireAsuransi kredit dan Jaminan Credit Insurance and BondsKendaraan bermotor Motor vehiclesJiwa dan Kematian Life and Death

Marine cargoOthers

Jumlah Total

Pihak ketiga Third partiesPihak berelasi (Catatan 37) Related parties (Note 37)

Jumlah Total2.167.276.669.374

Pada Rapat Umum Pemegang Saham Tahunan (“RUPST”)Perusahaan yang diadakan pada tanggal 7 Agustus 2020, telahdisetujui pembagian dividen tunai untuk tahun 2019 sejumlahRp 32.100.000.000.

(6.950.066.595)

Grup telah menetapkan saldo cadangan umum sebesarRp 20.000.000.000 dan Rp 19.000.000.000 masing-masing untuk31 Desember 2021 dan 2020.

87.975.000.000 21.700.000.000

The Group had appropriated statutory balance reserve ofRp 20,000,000,000 and Rp 19,000,000,000 as of December 31,2021 and 2020, respectively.

Based on Annual General Meeting of Shareholders (“AGMS”)held on June 23, 2021, a total cash dividend for 2020 ofRp 41,850,000,000 has been approved.

2020

Pengangkutan 27.468.627.546

Premi bruto berdasarkan pihak-pihak yang bertransaksi:

2020

49.229.415.358

1.991.871.880.121

Based on Annual General Meeting of Shareholders (“AGMS”)held on August 7, 2020, a total cash dividend for 2019 ofRp 32,100,000,000 has been approved.

2021

Gross premium written based on the parties which havetransactions:

75.428.813.068

561.262.232.043 21.416.318.012 375.399.685.774

Rincian tambahan modal disetor pada tanggal 31 Desember 2021dan 2020 adalah sebagai berikut:

Details of additional paid in capital as of December 31, 2021 and2020 are as follows:

102.724.933.405

571.027.950.533

29.315.887.127

122.902.656.653 110.345.667.706

1.531.971.748.174

Lain-lain

175.404.789.253 161.252.284.214

1.693.224.032.388

2021

71.042.897.949 62.402.652.775

2.167.276.669.374

861.099.118.948

Pada Rapat Umum Pemegang Saham Tahunan (“RUPST”)Perusahaan yang diadakan pada tanggal 23 Juni 2021, telahdisetujui pembagian dividen tunai untuk tahun 2020 sejumlahRp 41.850.000.000.

922.158.778.270

1.693.224.032.388

75


26. PREMI REASURANSI 26. REINSURENCE PREMIUM

Kebakaran FireKesehatan HealthJiwa dan Kematian Life and Death

Marine cargoKendaraan Bermotor Motor vehicles

Others

Jumlah Total


Jumlah Total

27. PREMI YANG BELUM MERUPAKAN PENDAPATAN NETO 27. NET UNEARNED PREMIUM INCOME

Kesehatan HealthKebakaran FireKendaraan Bermotor Motor VehiclesJiwa dan kematian Life and death

Marine CargoOthers

Jumlah Total


Singapore DollarEuro Euro

Others

Jumlah Total

Saldo awal Beginning balanceSaldo akhir Ending balance

20.933.281.955

372.966.518.866

57.448.200.083

Pengangkutan

Lain-lain 47.874.754.515

506.564.433.925

8.407.330.652 10.365.096.383 14.249.341.287

467.304.396.373

Premi yang belum merupakan pendapatan neto berdasarkan jenisasuransi adalah sebagai berikut:

Reinsurance premium based on customers:

2021

Premi reasuransi berdasarkan pihak-pihak yang bertransaksi:

83.240.416

28.314.127.986

471.791.156.962

2020

Pengangkutan14.017.554.601

83.156.288.806

Lain-lain

1.351.648.080

Net unearned premiums by line of business are as follows:

4.486.760.589

42.023.127.999

396.632.560.323

2021

2021

72.705.983.674

506.564.433.925 525.264.699.841

Lain-lain

466.533.324.822

2020

4.319.628.157 16.951.189.052

2021

8.053.592.920

2020

70.985.767

76.955.194.897

2020

10.553.531.398

172.858.294.936 213.893.779.175

231.358.312

170.009.991.167 147.195.239.035

1.303.677.357

466.764.683.134

24.007.335.655

769.005.096 815.610.986 45.490.123

496.027.340.576 480.358.766.361

2020

(18.700.265.916) (40.273.339.769)

525.264.699.841

466.291.094.156

Premi yang belum merupakan pendapatan neto berdasarkan matauang adalah sebagai berikut:

Net unearned premiums by currency are as follows:

506.564.433.925

2021

Dolar Singapura

525.264.699.841 506.564.433.925

6.159.168.544

Perubahan neto premi yang belum merupakan pendapatandihitung dengan cara sebagai berikut:

Net change in unearned premium income is calculated as follows:

1.337.230.800

466.764.683.134 471.791.156.962

76


28. KLAIM BRUTO 28. GROSS CLAIMS

Kesehatan HealthAsuransi kredit dan Jaminan Credit Insurance and BondsKebakaran FireJiwa dan Kematian Life and DeathKendaraan bermotor Motor vehicles

Marine cargoOthers

Jumlah Total


Jumlah Total

29. KLAIM REASURANSI 29. REINSURANCE CLAIMS

Kebakaran FireJiwa dan kematian Life and deathKesehatan Health

Marine CargoKendaraan Bermotor Motor Vehicles

Others

Jumlah Total


Jumlah Total

30. ESTIMASI KLAIM RETENSI SENDIRI NETO 30. NET ESTIMATED CLAIMS FOR OWN RETENTION

Kebakaran FireKesehatan HealthKendaraan Bermotor Motor Vehicles

Marine CargoJiwa dan Kematian Life and Death

Others

Jumlah Total

6.856.987.040 350.922.381.533

8.137.333.149

Lain-lain

1.440.777.590.798

2.216.308.469

43.725.255.044

1.246.289.998

Lain-lain

281.744.535.308

74.331.328.392 39.899.324.303

2021 2020

9.856.254.099

Gross claims based on transaction with counterparties:

28.852.481.601

253.959.971.589

202.773.546.901

12.372.003.551 5.083.128.659

1.440.777.590.798

253.959.971.589

244.564.386.744

2.656.526.070

35.941.505.340

16.058.618.749

2020

117.025.763.272

957.761.143.852

69.113.231.457 27.326.631.702

247.166.993.385

3.692.966.138

1.895.910.254

43.617.324.089

2.203.878.166

252.713.681.591 279.528.226.839

Pengangkutan

Lain-lain 41.020.827.983 Pengangkutan

2021

27.135.467.848 849.004.496

281.744.535.308

Pengangkutan

5.208.610.257

60.392.145.675

4.674.860.107 6.543.530.834 2.316.937.947

79.077.951.149

917.861.819.549

2021

9.958.859.705

2021

37.491.223.230

Reinsurance claims based on transaction with counterparties:

Klaim bruto berdasarkan pihak-pihak yang bertransaksi:

34.009.596.250

530.737.104.680

957.761.143.852

2020

2020

280.632.153.205

2021

2020

197.952.904.081

653.460.440.241

7.457.057.146

Klaim reasuransi berdasarkan pihak-pihak yang bertransaksi:

65.357.650.508

1.366.446.262.406

310.004.889.834

77


30. ESTIMASI KLAIM RETENSI SENDIRI NETO (Lanjutan) 30. NET ESTIMATED CLAIMS FOR OWN RETENTION (Continued)

Rupiah Indonesian RupiahDolar AS US DollarEuro Euro

Others

Jumlah Total

Saldo awal Beginning balanceSaldo akhir Ending balance

31. KOMISI - NETO 31. COMMISSION - NET

Kesehatan HealthKebakaran FireKendaraan bermotor Motor vehicles

Marine cargoAsuransi kredit dan Jaminan Credit Insurance and BondsJiwa dan Kematian Life and Death

Others

Jumlah Total

Kesehatan HealthKebakaran FireKendaraan bermotor Motor vehicles

Marine cargoJiwa dan Kematian Life and Death

Others

Jumlah Total

Beban komisi/

2.738.236.718

Net

89.006.569.522

Net estimated claims for own retention by currency are as follows:

82.223.113

8.626.652.230

24.287.957.190 17.875.265.604 437.795.117

964.472.563

Commission Income

178.075.970.402 228.842.168.138

Komisi neto/

Commission Income

65.349.089.645

190.570.748.673

247.166.993.385

5.790.254.728

(639.108.452)

2021

Net changes in estimated claims for own retention is calculated asfollows:

3.070.417.872

9.305.326.357 -

Pendapatan komisi/

9.305.326.357

71.369.672.198 67.092.823.980

19.237.728.405

89.259.666.234

3.563.044.220

9.177.056.731

(23.904.304.409)

3.569.568.757

2020

104.906.207.621 169.797.672.071

2.616.014.950 22.100.658.783 5.722.955.896

550.404.501

65.102.265.113

3.538.442.766

83.865.434.469

202.773.546.901 160.137.847.313

2021Pendapatan komisi/

Komisi neto/

(22.166.842.254) 67.831.229.432

Lain-lain

Commission expense

2020

64.891.464.450

Pengangkutan

Perubahan neto estimasi klaim sendiri dihitung dengan carasebagai berikut:

2.652.538.024

106.705.314.204

2020

21.975.965.123

Net

Beban komisi/

11.764.526

247.166.993.385 202.773.546.901

Lain-lain

202.773.546.901

44.393.446.484

Commission expense

42.635.699.588

19.484.643.833

Estimasi klaim retensi sendiri neto berdasarkan mata uang adalahsebagai berikut:

8.627.360.061 7.988.251.609 5.819.056.361 -

5.802.254.728 12.000.000

2021

Pengangkutan

Lain-lain

5.819.056.361

327.396.196

(6.524.537)

64.384.617.082

78


32. HASIL INVESTASI 32. INVESTMENT INCOME

Pihak ketiga Third partiesBunga obligasi Interest on bondsHasil investasi reksa dana Gain on investment of mutual fundLaba atas kenaikan nilai wajar efek Unrealized gain on increase in

yang belum direalisasi diperdagangkan fair value of trading marketable securitiesBunga deposito Interest on time depositsLaba kenaikan nilai Gain on increase of

properti investasi (Catatan 8d) investment properties (Note 8d)Dividen DividendAmortisasi diskonto obligasi Amortization of bond discountBunga efek beragunan aset Interest on asset backed securitiesRugi pelepasan investasi Loss on disposal of investmentHasil investasi dana investasi real estat Gain on investment of real estate investment

Pihak berelasi (Catatan 37) Related parties (Note 37)Laba/(rugi) pelepasan investasi Gain/(loss) on disposal of investmentBunga deposito Interest on time deposits

Laba (rugi) selisih kurs atas Gain (loss) on foreign exchange investasi on investments

Jumlah Total

33. BEBAN USAHA 33. OPERATING EXPENSES

Gaji dan upah Salaries and payrollPemasaran MarketingKesejahteraan karyawan Employee welfarePenyusutan aset tetap (Catatan 12) Depreciation of fixed assets (Note 12)Transportasi TransportationImbalan kerja (Catatan 20) Post employment benefits (Note 20)Perbaikan dan pemeliharaan Repair and maintenancePendidikan dan latihan Training and education

Komunikasi CommunicationJasa profesi Professional feeAmortisasi aset tak berwujud (Catatan 13) Amortization of intangible (Note 13)Penyusutan aset-hak-guna (Catatan 11) Depreciation of right-of-use assets (Note 11)Perlengkapan kantor Office suppliesSewa kantor Office rentLain-lain Others

Jumlah Total

2020

13.417.219.201

122.593.294

1.793.980.143 1.793.980.143

8.447.097.436 5.900.209.139 51.587.892.306 42.507.902.637

6.690.325.548 4.817.018.604

3.896.762.754 3.897.486.822

4.466.928.342

35.390.932.936

119.090.946

5.976.161.389 5.646.792.860

70.717.294

1.181.422.895 3.886.839.130

117.661.837.857

2020

39.336.918.648

2021

20.203.541.391

239.947.083.610

30.992.303.321

153.083.567

2021

67.077.296.315

6.342.291.122

396.039.424

2.029.291.788

119.090.946

18.336.649.521

202.188.965

4.286.368.823

561.883.882

176.352.436

14.265.171.875

5.971.900.119

694.060.058

35.214.580.500

1.746.400.000 2.459.931.244

39.658.198.559

7.020.185.185

8.440.242.686 8.772.953.301

10.110.716.262

1.962.131.565

(14.298.279.011)

94.821.619.619

14.535.545.809

129.283.504

9.658.561.793

206.201.182.748

(7.588.159.292)

10.664.833.042

3.131.887.480

-

376.017.334

2.075.747.625 2.061.412.005

43.396.699

4.043.672.171

-

79


34. PENGHASILAN/(BEBAN) LAIN-LAIN - BERSIH 34. OTHER INCOME/(EXPENSE) - NET

Pihak ketiga Third partiesSelisih kurs – neto Foreign exchange gain (loss) - netLaba penjualan aset tetap (Catatan 12) Gain on sale of fixed assets (Note 12)Pendapatan sewa lain Other rent incomeJasa giro Interest from current accountBeban bunga sewa (Catatan 11) Lease interest expense (Note 11)Administrasi bank Bank chargesBeban investasi Investment expenseLain-lain Others

Pihak berelasi Related partiesPendapatan sewa lain (Catatan 37) Other rent income (Note 37)

Jumlah Total

35. PERPAJAKAN 35. TAXATION

a. Utang pajak a. Taxes payable

Pajak penghasilan pasal 29 Corporate income tax article 29Pajak penghasilan pasal 21 Income tax article 21Pajak Pertambahan Nilai Value Added TaxPajak penghasilan pasal 23/26 Income tax article 23/26Pajak penghasilan pasal 4(2) Income tax article 4(2)Pajak penghasilan pasal 25 Income tax article 25

Jumlah Total

b. Pajak penghasilan badan b. Corporate income tax

Beban pajak kini Current tax expensePerusahaan CompanyEntitas anak Subsidiary

Jumlah beban pajak kini Total current tax expense

Beban pajak tangguhan Deferred tax expensePerusahaan CompanyEntitas anak Subsidiary

Jumlah beban pajak tangguhan Total deferred tax expense

Beban pajak penghasilan Income tax expensesPerusahaan CompanyEntitas anak Subsidiary

Total beban pajak penghasilan Total income tax expense

188.255.106 7.163.717

10.353.110.680

2020

Besarnya pajak penghasilan terutang ditetapkan berdasarkanperhitungan pajak yang dilakukan sendiri oleh wajib pajak (self-assessment ).

The filing of tax returns is based on the Company’s owncalculation of tax liabilities (self assessment).

146.685.224

2.446.115.271

12.271.053.740

(507.228.605)

198.661.302 (138.491.008)

143.005.784

(1.105.410.320)

4.880.985.557

38.525.427.972

(4.686.760.903) (4.075.278.359)

46.056.821

630.645.865

2020

(507.228.605)

1.447.168.020

4.595.220.528

(894.966.789)

12.271.053.740

(1.121.879.176)

7.594.918.141

7.242.026.196 39.420.394.761

-

10.353.110.680

(894.966.789)

-

663.196.735 3.493.765.615

(379.649.483)

7.816.907.587

839.242.375

224.390.344

7.595.904

48.878.538.652

2021

285.765.029

502.327.956

(675.097.009)

6.734.797.591

19.005.851.331

9.748.336.182 3.254.388.432

334.115.891

49.773.505.441

233.347.500

2021

2021

(224.894.097)

(1.178.302.952)

503.205.943

2020

442.692.530 745.747.848

19.513.079.936

80


35. PERPAJAKAN (Lanjutan) 35. TAXATION (Continued)

b. Pajak penghasilan badan (lanjutan) b. Corporate income tax (continued)

Laba konsolidasian sebelum pajak Consolidated income before taxLaba/(rugi) entitas anak sebelum pajak Gain/(loss) of subsidiary before

penghasilan income tax

Laba sebelum pajak perusahaan Income before tax attributable to the Company

Pajak dihitung dengan tarif pajak Tax calculated at applicableyang berlaku tax rates

Dampak pajak pada penghasilan pada: Tax effects of:- Penghasilan kena pajak final Income subject to final tax -- Beban yang tidak dapat dikurangkan Expenses not deductible for -

untuk tujuan perpajakan tax purposesEntitas anak SubsidiaryPenurunan tarif pajak Tax rates reduction

Jumlah beban pajak penghasilan Total income tax expense

Laba sebelum pajak penghasilan Profit before income tax permenurut laporan laba-rugi consolidated statement ofkomprehensif konsolidasian comprehensive income

Rugi entitas anak sebelum pajak Loss of subsidiary beforepenghasilan income tax

Laba sebelum pajak perusahaan Income before tax attributable to the CompanyDikurangi: Less:Perbedaan tetap Permanent differences

Laba penjualan efek Gain on sale of investment in sharesLaba kenaikan nilai properti investasi Gain on revaluation of investment propertiesBiaya transportasi Transportation expenesesSumbangan, jamuan, dan representasi Donation, entertainment, and representationBeban pemasaran Marketing expensesBeban pemeliharaan Maintenance expensesRugi penjualan properti investasi Loss on sale of property investmentBeban pajak Tax expensesBeban pendapatan yang telah Expenses related to income

dikenakan pajak final subjected to final tax

Biaya penitipan saham dan Custody fee for compulsory timedeposito wajib deposit and marketable securities

193.582.696.482 138.673.680.915

(8.755.982.573)

13.940.537.818

111.914.336.371

20202021

(3.398.599.500)

30.508.210.000

770.833.210

111.914.336.371

-

10.223.107

92.308.218.879 -

19.005.851.331

2021

Pajak atas laba Grup sebelum pajak berbeda dari nilai teoritisyang mungkin muncul apabila menggunakan rata-ratatertimbang tarif pajak terhadap laba pada entitas konsolidasiandalam jumlah sebagai berikut:

The tax on Group’s income before tax differs from thetheoretical amount that would arise using the weightedaverage tax rate applicable to income on the consolidatedentities as follows:

14.448.626.029 -

427.996.408

138.673.680.915

The reconciliation between income before income tax of theCompany and the Company’s estimated taxable income forthe years ended December 31, 2021 and 2020 is as follows:

In 2021 and 2020, current and deferred income taxes havebeen calculated using these enacted tax rates.

(17.180.306.082)

147.263.305.972

(6.773.502.684)

1.646.853.430

(49.572.016.366)

26.759.344.544

193.582.696.484

46.319.390.512

(507.228.605)

48.860.261.345

46.319.390.512 26.759.344.544

3.025.068.034

-

Rekonsiliasi antara laba sebelum pajak Perusahaan denganpenghasilan kena pajak Perusahaan untuk tahun yang berakhirpada tanggal 31 Desember 2021 dan 2020 adalah sebagaiberikut:

Pada tahun 2021 dan 2020, pajak penghasilan kini dantangguhan telah dihitung dengan menggunakan tarif-tarif pajaktersebut.

(1.746.400.000) 3.703.402.688 3.356.350.000

2020

(3.281.300.000)

42.588.193.000

351.100

(894.966.789)

147.263.305.970

1.159.452.009 -

81



b. Pajak penghasilan badan (lanjutan) b. Corporate income tax (continued)

Perbedaan tetap (lanjutan) Permanent differences (continued)Pendapatan yang telah dikenakan Income already subjected to final tax

pajak yang bersifat final

Bunga InterestKenaikan nilai reksa dana Gain on increase in value of mutual fundPendapatan sewa Rent revenueSelisih kurs atas investasi Differences exchange rates of investment

Keuntungan (kerugian) yang belum Unrealized loss ondirealisasi akibat perubahan increase in fair value of tradingnilai wajar efek yang diperdagangkan marketable securities

Perbedaan temporer Temporary differencesImbalan kerja karyawan - neto Employee benefits - netBeban karyawan yang masih harus dibayar Accrued employee expensesEstimasi klaim retensi sendiri Estimated claims for own retentionBonus BonusPenyusutan DepreciationSewa - PSAK 73 Leases - SFAS 73Penurunan premi yang belum Decrease (increase) of

merupakan pendapatan unearned premium

Estimasi penghasilan kena pajak Estimated taxable income

Estimasi penghasilan kena pajak Estimated taxable income(pembulatan) (rounded)

Beban pajak kini: Current tax expense:Perusahaan The CompanyEntitas anak Subsidiary

Beban pajak penghasilan konsolidasian Consolidated current income tax expense

Dikurangi: pajak dibayar dimuka Less: prepaid income taxesPerusahaan The Company

Pasal 23 Article 23Pasal 25 Article 25

Taksiran utang pajak penghasilan Estimated income tax payable

c. Pajak tangguhan c. Deferred tax

2021 2020

Rincian dari manfaat (beban) pajak tangguhan dan aset(liabilitas) tangguhan pada tahun 2021 dan 2020 adalahsebagai berikut:

The details of the deferred income tax expense (benefit) anddeferred tax assets (liabilities) in 2021 and 2020 are asfollows:

4.676.135.599

46.976.515.359

(11.480.355.397)

9.710.439.789 4.644.734.351

(249.177.721)

(179.183.612.545)

12.271.053.740 10.334.833.300

(5.453.625.756)

12.271.053.740

55.777.517.357

2.548.090.343

Dalam laporan keuangan konsolidasian ini, jumlah penghasilankena pajak didasarkan atas perhitungan sementara, karenaPerusahaan belum menyampaikan Surat PemberitahuanTahunan pajak penghasilan badan.

In these consolidated financial statements, the amount oftaxable income is based on preliminary calculations, as theCompany has not yet submitted its corporate income taxreturns.

612.368.485

- 10.334.833.300

(184.494.697.108)

(694.060.058)

(13.569.406.603)

(10.038.325.474)

(1.156.521.971)

7.485.000.000

(55.248.100.333)

22.082.545

11.660.381.330

(17.324.243.154)

7.594.918.141

9.722.464.815

(295.093.457)

46.976.515.000 55.777.517.000

(6.708.382.264)

(11.266.626.987)

(9.782.392.559)

1.782.757.799

12.025.026 31.401.248

250.117.706

32.577.431.420

-

347.172.837 - (9.017.464.771)

(19.377.137.070) (608.337.330)

(27.648.063.225)

82



c. Pajak tangguhan (lanjutan) c. Deferred tax (continued)


Liabilitas pajak tangguhan Deferred tax liabilities

Premi yang belummerupakan Unearned premiumpendapatan income

Penyisihan piutang Allowance for otherlain-lain receivables

Imbalan kerja karyawan Employee benefitsBeban karyawan yang Accrued employee

masih harus dibayar expensesInvestasi tanah dan Investment in land and

bangunan buildingPenyisihan cadangan

bonus Allowance for bonusPenyusutan aset tetap Depreciation of fixed assetsEstimasi klaim retensi

sendiri Estimated claim retentionSewa - PSAK 73 Leases - SFAS 73Keuntungan (kerugian)

yang belum direalisasi Unrealized gain (loss)atas perubahan on change in fair valuenilai wajar efek of available for saletersedia untuk dijual financial assets

Aset lain-lain Other assets

Jumlah Total

Entitas anak Subsidiary

Aset pajak tangguhan Deferred tax assets

Imbalan kerja karyawan Employee benefitsBeban karyawan yang Accrued employee

masih harus dibayar expensesPenyusutan aset tetap Depreciation of fixed assetsPenyusutan aset tak Amortization of intangible

berwujud assetsEstimasi klaim retensi

sendiri Estimated claim retentionKeuntungan (kerugian)

yang belum direalisasi Unrealized gain (loss)atas perubahan on change in fair valuenilai wajar efek of available for saletersedia untuk dijual financial assets

Rugi fiskal Fiscal loss

Cadangan rugi fiskal Allowance of fiscal loss

Jumlah Total

683.572.713 - 1.153.575.429

(25.590.612.177)

-

- 76.378.024 - 76.378.024

(236.541.947) 1.538.671.493

- 37.192.444 - (21.220.697) 15.971.747

(16.632.091.356) (8.958.520.821)

8.958.520.821 -

5.524.361

25.590.612.177

880.246.651 894.966.789

- 5.524.361

-

-

-

(15.751.844.705) (8.063.554.032) (236.541.947) (24.051.940.684)

16.632.091.356

249.699.734

(853.626.975) 560.579.875 (70.989.950)

161.030.100

-

- 8.409.447

to profit or loss income

-

4.907.700.169

(215.321.250)

470.002.716

(104.939.780)

-

(4.748.105.273)

(64.920.560)

31 Desember

- 515.535.682

(60.062.400)

3.883.320.061

di laporan laba rugi/Manfaat (beban) komprehensif/

Credited (charged)

93.772.130 -

(54.819.099) 3.846.700.000

105.490.775

361.308.371

- (104.939.780)

(2.840.091)

161.030.100

2021/

103.712.613

to comprehensive December 31January 1, 2021

(40.588.833.364) -

-

2021

2021Dibebankan

6.411.983.893

-

-

ke pendapatan

1 Januari 2021/ Credited (charged)

(35.539.914.791)

(1.983.842.250) - 2.923.857.919

(39.420.394.761)

4.858.160

-

2.565.283.893 -

(45.336.938.637)

152.482.940

11.718.645

24.475

68.149.859 84.794.518

-

(364.037.050)

16.644.659

-

8.384.972

152.482.940

570.354.781

-

83





Aset pajak tangguhan Deferred tax Assets

Premi yang belum

merupakan Unearned premium

pendapatan income

Penyisihan piutang Allowance for other

lain-lain receivables

Imbalan kerja karyawan Employee benefits

Investasi tanah dan Investment in land and

bangunan building

Penyisihan cadangan

bonus Allowance for bonus

Depreciation of

Penyusutan aset tetap fixed assets

Estimasi klaim retensi Estimated claim

sendiri retention

Sewa - PSAK 73 Leases - SFAS 73

Keuntungan (kerugian)

yang belum direalisasi Unrealized gain (loss)

atas perubahan on change in fair value

nilai wajar efek of available for sale

tersedia untuk dijual financial assets

Aset lain-lain Other assets

Jumlah Total

Entitas anak Subsidiary

Aset pajak tangguhan Deferred tax Assets

Imbalan kerja karyawan Employee benefits

Depreciation of

Penyusutan aset tetap fixed assets

Penyusutan aset tak Amortization of intangible

berwujud assets

Estimasi klaim retensi Estimated claim

sendiri retention

Keuntungan (kerugian)

yang belum direalisasi Unrealized gain (loss)

atas perubahan on change in fair value

nilai wajar efek of available for sale

tersedia untuk dijual financial assets

Rugi fiskal Fiscal loss

Cadangan rugi fiskal Allowance of fiscal loss

Jumlah Total

- (2.174.785.640)

- 1.364.530 - 37.192.444

(70.272.121)

(18.123.213.665) (683.663.331) - 2.174.785.640 (16.632.091.356)

2020/

1 Januari 2020

40.083.708

182.988.750 -

99.213.033

-

24.475

(64.920.560) - -

8.969.283.662 (2.985.269.453)

161.030.100

2.500.000.000 1.646.700.000 - (300.000.000) 3.846.700.000

-

(4.748.105.273)

3.883.320.061

-

70.042.449

398.038.712 (88.178.729)

(15.751.844.705)

7.953.246 11.718.645

(17.692.109.946)

419.039.756 - (6.949.494) 470.002.716

35.827.914

57.912.454

361.308.371

5.601.689

880.246.651

(66.277.050)

16.632.091.356 18.123.213.665 683.663.331

12.267.741.949 (5.499.183.682) (534.349.185) (1.470.642.370) 4.763.566.712

-

152.482.940

2.093.662.868

303.058.240

431.103.719 583.390.227

(6.082.573.909)

173.276.068 -

Adjustment due to

-

55.025.895

(47.764.645)

(672.203)

(23.439.049) -

Dibebankan

(47.433.096)

(21.958.650)

akibat perubahan

tarif pajak/

(86.814.199)

(100.273.104) (86.814.199) 2.127.352.544

31 Desember

(4.905.011)

585.601.007

Credited/(charged)

(dibebankan) ke

(20.793.128)

-

(1.423.209.274)

Penyesuaian

-

2020

(447.534.986)

(64.920.560)

(251.239.545) (853.626.975)

equity

(2.525.485.326) (2.525.678.187)

rates

-

16.644.659

(104.939.780)

11.836.638.230

2020

laporan laba rugi/

(119.249.750) - - 14.309.970

- (1.076.314.040) 4.907.700.169

Dikreditkan/

ke ekuitas/

(2.208.431.604) (487.618.694)

Charged to changes in December 31,

January 1, 2020 to profit or loss

570.354.781

84




d. Peraturan perpajakan d. Tax regulation

Perubahan Tarif Pajak Badan Changes in Corporate Tax Rates

36. LABA PER SAHAM 36. EARNINGS PER SHARE

Laba neto untuk perhitungan Net income for calculating basiclaba per saham dasar earnings per share

Jumlah rata-rata tertimbang saham Total weighted average commonbiasa untuk perhitungan laba per share for calculation of basicsaham dasar earnings per share

Laba neto per saham (dalam Earnings per share (full amountRupiah penuh) in Rupiah)

Pada tanggal 27 April 2020, Pemerintah menerbitkan PeraturanMenteri Keuangan No. 44/PMK.03/2020 selanjutnya dirubahterakhir No. 9/PMK.03/2021 tanggal 2 Februari 2021 mengenaiinsentif pajak untuk wajib pajak terdampak pandemi coronavirus 2019. Perusahaan memperoleh insentif perpajakan sejakditetapkan peraturan ini.

On April 27, 2020, the Government issued Regulation of theMinister of Finance No. 44/PMK.03/2020 which wassubsequently amended most recently No. 9/PMK.03/2021dated February 2, 2021 regarding tax incentives for taxpayersaffected by the 2019 corona virus disease pandemic. TheCompanies have received tax incentives since the enactmentof this regulation.

2020

Aset dan liabilitas pajak tangguhan pada tanggal 31 Desember2021 dan 2020 telah memperhitungkan tarif pajak yang berlakuuntuk setiap periode yang terkait.

Deferred tax assets and liabilities as of December 31, 2021and 2020 have been calculated taking into account tax ratesapplicable for each respective period.

98.384.767.320

150.000.000 150.000.000

92.908.485.040

Pada tanggal 29 Oktober 2021, Pemerintah menerbitkanUndang-Undang Republik Indonesia No. 7 Tahun 2021 tentangHarmonisasi Peraturan Perpajakan. Aturan tersebutmenetapkan tarif pajak penghasilan wajib pajak dalam negeridan bentuk usaha tetap sebesar 22% yang mulai berlaku padatahun pajak 2022 dan seterusnya. Dengan demikian, penetapantarif pajak sebelumnya sebesar 20% menjadi tidak berlakusetelah Undang-Undang ini disahkan.

On 29 October 2021, the Government issue Law of theRepublic of Indonesia No.7 year 2021 concerningHarmonization of Tax Regulations. The regulation hasstipulated the income tax rate for domestic taxpayers andbusiness establishments of 22% which will be effective fromthe Fiscal Year 2022 onwards. Hence, the previously tax ratedetermination of 20% will be invalid after the ratification of thisLaw.

Below are data used for basic earnings per share calculation: Berikut ini adalah data yang digunakan untuk perhitungan laba persaham dasar :

656 619

2021

85


37. SIFAT DAN TRANSAKSI DENGAN PIHAK-PIHAK 37. NATURE OF RELATIONSHIP AND TRANSACTIONS WITH BERELASI RELATED PARTIES

PT Aon Indonesia Dibawah kesamaan pengendalian/ Penutupan asuransi/Insurance premiumUnder common control Klaim bruto/Gross claims

Komisi/Commision

PT Aon Reinsurance Brokers Indonesia Dibawah kesamaan pengendalian/ Penutupan asuransi/Insurance premiumUnder common control Reasuradur/Reinsurance

PT Lippo Karawaci Tbk Dibawah kesamaan pengendalian/ Penutupan asuransi/Insurance premiumUnder common control Klaim bruto/Gross claims

Investasi/Investment

PT Matahari Putra Prima Tbk Dibawah kesamaan pengendalian/ Penutupan asuransi/Insurance premiumUnder common control Investasi/Investment

Klaim bruto/Gross claims

PT Bank Nationalnobu Tbk Dibawah kesamaan pengendalian/ Penutupan asuransi/Insurance premiumUnder common control Investasi/Investment

Kas di bank/Cash in banksReasuradur/ReinsuranceKomisi/CommissionKlaim bruto/Gross claims

PT Mahkota Sentosa Utama Dibawah kesamaan pengendalian/ Piutang lain-lain/Other receivablesUnder common control

PT Teknologi Pamadya Analitika Dibawah kesamaan pengendalian/ Penutupan asuransi/Insurance premiumUnder common control Piutang lain-lain/Other receivables

PT Multipolar Tbk Dibawah kesamaan pengendalian/ Penutupan asuransi/Insurance premiumUnder common control Klaim bruto/Gross claims

a. Premi bruto (Catatan 25) a. Gross premium (Note 25)

PT Aon Indonesia PT Aon IndonesiaPT Bank Nationalnobu Tbk PT Bank Nationalnobu TbkPT Lippo Karawaci Tbk PT Lippo Karawaci TbkPT Matahari Putra Prima Tbk PT Matahari Putra Prima TbkPT Multipolar Tbk PT Multipolar TbkPT Teknologi Pamadya Analitika PT Teknologi Pamadya Analitika

Persentase terhadap jumlah premi bruto Percentage to gross premiums

1.199.914.196 -

11.906.436.693

161.252.284.214

Sifat dari hubungan/

Grup melakukan transaksi dengan pihak-pihak berelasi, terutamamenyangkut penjualan polis, transaksi asuransi, jual-beli efek baikyang telah maupun yang belum terdaftar di pasar efek. Transaksitersebut adalah sebagai berikut:

24.355.831.936

22.099.954 -

Sifat dari transaksi/

Hubungan dengan pihak-pihak berelasi adalah sebagai berikut: The relationships with the related parties mentioned in theforegoing are as follows:

Pihak berelasi/ Related parties

175.404.789.253

8,09% 9,52%

105.843.237.684

The Group has performed transactions with related parties, mainlyconcerning selling of policy, insurance transactions, tradingmarketable securities, both listed and non-listed in stockexchange. The details of these transactions are as follows:

Nature of transactionNature of relationship

37.939.970.933

9.061.515.101

2021

12.441.211.743

2020

19.146.777.901

114.740.077.326

86


37. SIFAT DAN TRANSAKSI DENGAN PIHAK-PIHAK 37. NATURE OF RELATIONSHIP AND TRANSACTIONS WITH BERELASI (Lanjutan) RELATED PARTIES (Continued)

b. Premi reasuransi (Catatan 26) b. Reinsurance premium (Note 26)

PT Aon Reinsurance Brokers Indonesia PT Aon Reinsurance Brokers Indonesia

Persentase terhadap jumlah Percentage to total premi reasuransi reinsurance premiums

c. Klaim bruto (Catatan 28) c. Gross claims (Note 28)

PT Aon Indonesia PT Aon IndonesiaPT Matahari Putra Prima Tbk PT Matahari Putra Prima TbkPT Bank Nationalnobu Tbk PT Bank Nationalnobu TbkPT Lippo Karawaci Tbk PT Lippo Karawaci TbkPT Multipolar Tbk PT Multipolar Tbk

Persentase terhadap jumlah klaim bruto Percentage to gross claims

d. Klaim reasuransi (Catatan 29) d. Reinsurance claim (Note 29)

PT Aon Reinsurance Brokers Indonesia PT Aon Reinsurance Brokers Indonesia

Persentase terhadap jumlah Percentage to totalklaim reasuransi reinsurance claims

e. Hasil investasi (Catatan 32) e. Investment income (Note 32)

PT Matahari Putra Prima Tbk PT Matahari Putra Prima TbkPT Bank Nationalnobu Tbk PT Bank Nationalnobu Tbk

Persentase terhadap jumlah hasil investasi Percentage to total investment income

f. Penghasilan/(beban) lain-lain - bersih (Catatan 34) f. Other income/(expense) - net (Note 34)

PT Bank Nationalnobu Tbk PT Bank Nationalnobu Tbk\Persentase terhadap jumlah pendapatan Percentage to total revenue

g. Aset g. Assets

Kas dan bank (Catatan 4) Cash on hand and in banks (Note 4)Piutang premi (Catatan 5) Premium receivable (Note 5)Piutang reasuransi (Catatan 6) Reinsurance receivables (Note 6)Investasi (Catatan 8) Investments (Note 8)Piutang lain-lain (Catatan 7) Other receivables (Note 7)

PT Mahkota Sentosa Utama PT Mahkota Sentosa UtamaPT Teknologi Pamadya Analitika PT Teknologi Pamadya Analitika

Persentase terhadap jumlah aset Percentage to total assets

-

721.059.747 -

331.632.633.970 418.377.231.379

13.399.744.228 7.392.209.224

119.090.946

2021

0,05%

6.959.608.655

2021

99.585.606.578 113.268.178.064 902.307.978

14,95%

2020

0,79%

-

6.958.846.848 9.755.791.440

5,16%

35.214.580.500

1.365.145.250

2.216.308.469

1.081.093.384

2021

436.958.554.521 540.665.236.754

18.588.659.576

39.899.324.303

8.679.374.071

2020

52,76% 0,30%

35.390.932.936 119.090.946

231.358.312

2020

0,49%

4.093.565.476

2020

2021

2021 2020

285.765.029 503.205.943

0,02% 0,04%

41.775.358.906

1.087.023.381

2.391.767.361 3.839.238.454

2021

4,17%

2020

74.331.328.392

4.486.760.589

0,95%

19,20%

1.246.289.998

176.352.436

87


37. SIFAT DAN TRANSAKSI DENGAN PIHAK-PIHAK 37. NATURE OF RELATIONSHIP AND TRANSACTIONS WITH BERELASI (Lanjutan) RELATED PARTIES (Continued)

h. Liabilitas h. Liabilities

Utang klaim (Catatan 15) Claim payable (Note 15)Utang reasuransi (Catatan 16) Reinsurance payable (Note 16)Utang komisi (Catatan 17) Commission payable (Note 17)Utang lain-lain (Catatan 21) Other payables (Note 21)

PT Bank Nationalnobu Tbk PT Bank Nationalnobu Tbk

Persentase terhadap jumlah liabilitas Percentage to total liabilities

i. Kompensasi manajemen kunci i. Key management compensation

Jumlah imbalan yang diberikan kepada Total compensations given toKomisaris dan Direksi Board of Commissioners and Directors

Jumlah imbalan yang diberikan kepada personil Total compensations given to othermanajemen kunci lainnya key management personnel

Jumlah iuran pensiun untuk Dewan Direksi Total pension contribution for Board Directors

Jumlah iuran pensiun untuk personil Total pension contribution for othermanajemen kunci lainnya key management personnel

38. KEBIJAKAN DAN TUJUAN MANAJEMEN RISIKO 38. FINANCIAL RISK MANAGEMENT OBJECTIVESKEUANGAN AND POLICIES

a. Risiko asuransi a. Insurance risk

Risiko penjamin/underwriting Underwriting risk

9.543.647

2020

27.203.659

259.251.028

Underwriting risk includes the risk of higher claims costs thanexpected, which is influenced by the uncertainty of the natureand frequency as well as the large levels of losses, andexposure to changes in legislation and economic conditions oninsurance or reinsurance protection. This has implications forthe guarantor to bear the premium of the policy which too littleof the risks that have been agreed for the insured, whichresulted in limited funds of the Group to invest and pay claims,or if the claim was greater than expected.

10.602.920.091

10.840.463.773

2.615.037.335 4.195.970.180

16.621.691.954

Fungsi utama dari manajemen risiko Grup adalah untukmengidentifikasi seluruh risiko kunci, mengukur risiko-risiko ini danmengelola posisi risiko sesuai dengan kebijakan dan risk appetiteGrup. Grup secara rutin menelaah kebijakan dan sistemmanajemen risiko untuk menyesuaikan dengan perubahan dipasar, produk dan praktek pasar terbaik.

The core function of the Group's risk management is to identify allkey risks for the Group, measure these risks and manage the riskpositions in accordance with its policies and Group's risk appetite.The Group regularly reviews its risk management policies andsystems to reflect changes in markets, products and best marketpractice.

39.705.567.417

14.850.990.646

6.325.635.957

2021

Transaksi dengan pihak-pihak berelasi dilakukan dengankebijakan harga dan syarat transaksi yang sama dengan pihakketiga.

2.940.799.411 2.185.765.764

2.312.270.127

31.960.191.618

13.433.346.073

2021 2020

0,32%

19.746.614.357

1.843.211.090

0,65%

Risiko underwriting mencakup risiko atas tingginya biaya klaimdari yang diperkirakan, yang dipengaruhi oleh ketidakpastiansifat dan frekuensi serta besarnya tingkat kerugian, dan risikoperubahan peraturan perundangan dan kondisi ekonomi padaperlindungan asuransi atau reasuransi. Hal tersebut berdampakbagi penjamin polis untuk menanggung premi yang terlalusedikit atas risiko yang telah disepakati untukdipertanggungkan, yang mengakibatkan pada keterbatasandana Grup untuk berinvestasi dan membayar klaim, ataubilamana klaim yang terjadi lebih besar dari yang diperkirakan.

205.845.000

2.167.163.003

Related party transactions have policy and condition which arethe same as with third parties.

88


38. KEBIJAKAN DAN TUJUAN MANAJEMEN RISIKO 38. FINANCIAL RISK MANAGEMENT OBJECTIVESKEUANGAN (Lanjutan) AND POLICIES (Continued)

a. Risiko asuransi (lanjutan) a. Insurance risk (continued)

Risiko penjamin/underwriting (lanjutan) Underwriting risk (continued)

1. Risiko kematian 1. Mortality risk

2. Risiko morbiditas 2. Morbidity risk

3. Risiko kejadian 3. Occurrence risk

4. Risiko tingkat keparahan 4. Severity risk

5. Risiko pengembangan 5. Development risk

Secara geografis, semua bisnis Grup berada di wilayahIndonesia. Artinya untuk risiko tertentu, Grup menghadapipenumpukan risiko di suatu lokasi dan oleh karenanyadibutuhkan usaha untuk menyebarkan risiko tersebut. Untukkeperluan manajemen dan penyebaran risiko ini, Grupmengembangkan strategi penempatan reasuransi sampai keluar negeri, sehingga risiko tidak terkonsentrasi lagi di dalamnegeri.

Geographically, all the Company's business is in the region ofIndonesia. This means that for certain risks, the Group facesthe risk of accumulation in a location and therefore therequired effort to spread the risk. For the purposes ofmanagement and deployment of these risks, the group isdeveloping strategies for placement of reinsurance to goabroad, so the risk is not concentrated in the country.

Kemungkinan bahwa biaya pada saat peristiwa terjadi akanberbeda dari yang diharapkan.

The possibility that the cost of the events will differ fromthose expected.

Risiko kerugian yang timbul karena kejadian sebelumnyaatas polis kematian yang berbeda dari yang diharapkan.

The possibility that the number of insured events will differfrom those expected.

Risk of loss arising due to policyholder death experiencebeing different than expected.

Risk of loss arising due to policyholder health experiencebeing different than expected.

Kemungkinan atas jumlah kejadian yang diasuransikan akanberbeda dari yang diharapkan.

The possibility that changes may occur in the amount of aninsurer's obligation at the end of the contract period.

Untuk meminimalisir risiko penjaminan/underwriting ini,pengelolaan risiko penjaminan/underwriting dilakukan dandievaluasi dalam Komite Risiko Usaha (Business RiskCommittee ) untuk memastikan setiap penutupanpertanggungan telah memenuhi filosofi underwriting dan prinsip Good Corporate Governance . Hal ini didukung pula denganmelakukan pengawasan atas ketentuan formalpenjaminan/underwriting serta batasan dan standar yangberlaku demi perlindungan atas reasuradur.

Risiko kerugian yang timbul karena kejadian sebelumnyaatas polis kesehatan yang berbeda dari yang diharapkan.

Underwriting risk represents the exposure to loss resultingfrom actual policy experience adversely deviating fromassumptions made in the product pricing. Underwriting risksare brought about by a combination of the following:

Risiko underwriting merupakan kerugian yang diakibatkankebijakan yang sebenarnya merugikan menyimpang dariasumsi yang dibuat dalam nilai produk. Risiko penjaminan emisidisebabkan oleh kombinasi dari hal-hal berikut:

Kemungkinan bahwa perubahan yang dapat terjadi padajumlah kewajiban asuransi pada akhir masa kontrak.

To minimize the risk of underwriting, the underwriting riskmanagement is conducted and evaluated by the BusinessRisk Committee to ensure the coverage meets anyunderwriting philosophy and principles of Good CorporateGovernance. This is supported also by conducting oversight ofthe provision of formal underwriting as well as limitations andstandards for the protection of the reinsurer.

89



a. Risiko asuransi (lanjutan) a. Insurance risk

Kontrak asuransi Insurance contract

The principal risk that the Group faces under insurancecontracts is the difference between actual claims, benefitpayments and claim dates from the one predicted previously.This is influenced by the frequency, severity of claims, actualbenefits paid and subsequent development of long-termclaims. Therefore, the objective of the Group is to ensure thatsufficient reserves are made to cover those liabilities.

Namun demikian, ketidakpastian yang akan dihadapi olehperusahaan asuransi tidak dapat digambarkan dalam laporankeuangan perusahaan asuransi. Prinsip ketidakpastian dalamlaporan keuangan Grup umumnya dimunculkan dalam bentukcadangan teknis yang terdiri dari cadangan premi dancadangan klaim. Cadangan premi meliputi cadangan premiyang belum merupakan pendapatan dikarenakan polisnyabelum jatuh tempo dan biaya akuisisi yang masih ditunda,sementara cadangan klaim meliputi cadangan atas klaim yangbelum diselesaikan.

The risk exposure related to insurance contracts is mitigatedby diversification of insurance contracts portfolio andgeographical areas. The variability of risks is also improved byprudent risks selection and implementation of underwritingstrategy guidelines, as well as reinsurance programarrangements.

Risiko utama yang dihadapi Grup terkait dengan kontrakasuransi adalah perbedaan antara jumlah klaim yang terjadi,manfaat yang dibayarkan dan waktu terjadinya klaim denganyang diprediksikan sebelumnya. Hal ini dipengaruhi olehfrekuensi, tingkat keparahan (severity ) dari klaim, manfaataktual yang dibayarkan, dan perkembangan dari klaim jangkapanjang. Oleh karena itu, tujuan Grup adalah untuk memastikanbahwa cadangan yang dibentuk cukup untuk memenuhi semualiabilitas tersebut.

However, the uncertainty faced by the insurance companiescan not be described in the financial statements of insurancecompanies. The principle of uncertainty in the financialstatements are generally raised in the form of technicalreserves consisting of premium reserves and claims reserves.Premium reserves include reserves for unearned premiumsdue to policies has not yet matured and the cost of acquisitionis still pending, while claims reserves include reserves forclaims not yet settled.

Dalam rangka manajemen risiko atas pertanggungan asuransiyang bernilai signifikan dan mempunyai risiko khusus, Grupmengadakan kontrak reasuransi baik yang bersifat proporsionalmaupun non-proporsional dengan beberapa perusahaanasuransi dan reasuransi dalam negeri dan luar negeri.

Salah satu tujuan asuransi adalah agar pemilik polis diberikesempatan untuk melindungi diri mereka sendiri dariketidakpastian yang mungkin muncul di masa mendatang, yangdapat mengakibatkan kerugian keuangan, dengan caramengalihkan risiko tersebut kepada perusahaan asuransi.Perusahaan asuransi menerima pengalihan risiko tersebut daripemegang polis dengan menerima imbalan premi, dan denganmanajemen risiko yang diterapkan perusahaan asuransidiharapkan bahwa semua kumpulan premi yang diterima darisemua nasabahnya akan menghasilkan nilai tambah keuanganbagi Grup.

Eksposur risiko yang terkait dengan kontrak asuransi dapatdimitigasi dengan melakukan diversifikasi portofolio kontrakasuransi dan area geografis. Keberagaman risiko diperbaikijuga melalui pemilihan risiko dengan hati-hati dan implementasidari pedoman underwriting serta pengaturan programreasuransi.

One goal of insurance is to give the opportunity to policyowners to protect themselves from the uncertainty that mightarise in the future, which could result in financial losses, bytransferring risk to insurance companies. Insurancecompanies accept the transfer of risk from policyholders toreceive compensation premiums, and risk managementconducted by the insurance company is expected that all thecollection of premiums received from all its customers willgenerate added value for the Group's finances.

For purposes of risk management on significant amount ofinsurance coverage and special risk coverage, the Groupentered into proportional and/or non-proportional reinsurancecontracts with some local and foreign insurance andreinsurance companies.

90



a. Risiko asuransi (lanjutan) a. Insurance risk

Asumsi Utama Main Assumptions

Sensitivitas Sensitivity

b. Risiko kredit b. Credit risk

The Group collects premiums from policyholders and claims ofreinsurance on the due date billing. Supervision of thereceivable balance is conducted continuously to minimize theamounts that can not be billed. Reinsurance companies arechosen based on reputation and which have a ratings of aboveA.

The principal assumption in calculating the claim reserveestimations is that the Group’s future claims development willfollow a similar pattern to historical claims development. Thisincludes assumptions on average claim costs, claim handlingcosts, claim inflation factors and claim numbers for eachaccident year. Additional qualitative judgments are used toassess the extent to which historical trends may not apply inthe future, for example: specific one-off occurrence, changesin market factors such as public attitude to insurance claims,economic conditions, as well as internal factors such asportfolio mix, policy terms and conditions and claims handlingprocedures.

Further justification is required to assess the extent to whichexternal factors such as judicial decisions and governmentregulations affect the claim estimates. Other key conditionsaffecting the reliability of assumption used are loss ratio, delayin settlement and changes in foreign currency exchange rates.

Grup senantiasa melakukan penagihan premi dari pemegangpolis dan klaim dari reasuransi pada saat jatuh tempopenagihannya. Pengawasan terhadap saldo piutang dilakukansecara berkesinambungan untuk meminimalisasi piutang yangtidak dapat ditagih. Grup memilih reasuransi berdasarkanreputasinya dan yang mempunyai rating di atas A.

Risiko kredit adalah risiko bahwa counterparty tidak akanmemenuhi liabilitasnya berdasarkan instrumen keuangan ataukontrak pelanggan, yang menyebabkan kerugian keuangan.Grup dihadapkan pada risiko kredit dari kegiatan operasi dandari aktivitas pendanaan, termasuk deposito pada bank danlembaga keuangan, transaksi valuta asing dan instrumenkeuangan lainnya. Risiko kredit terutama berasal dari piutangpremi dari pemegang polis, agen asuransi dan broker danpiutang reasuransi.

Credit risk is the risk that a counterparty will not meet itsobligations under a financial instrument or customer contract,leading to a financial loss. The Group is exposed to credit riskfrom its operating activities and from its financing activities,including deposits with banks and financial institutions, foreignexchange transactions and other financial instruments. Creditrisk arises mainly from premium receivables from policyholders, insurance agents and brokers and reinsurancereceivables from reinsurers.

Risiko kredit mencakup kerugian potensial yang terjadi atasrisiko dari counterparty untuk memenuhi liabilitaskontraktualnya. Grup terekspos terhadap risiko kredit dariunderwriting dalam usaha/bisnis asuransi dan Grupmenerapkan ketentuan kredit untuk mengurangi risiko ini.Eksposur atas risiko kredit ini dimonitor secaraberkesinambungan.

Credit risk includes the potential loss incurred on the risk ofcounterparties to meet contractual obligations. The Group isexposed to credit risk from underwriting in the business ofinsurance and the Group applies the provisions of credit toreduce this risk. Exposure for credit risk is monitored on anongoing basis.

Asumsi utama yang menjadi dasar dalam perhitungan estimasikewajiban klaim yaitu bahwa pembentukan klaim masa depanGrup akan memiliki pola yang sama dengan pembentukan klaimyang terjadi di masa lampau. Termasuk asumsi dari rata-ratabeban klaim, beban penanganan klaim, faktor inflasi klaim, danjumlah klaim untuk setiap tahun kecelakaan. Justifikasi kualitatiftambahan digunakan untuk memperkirakan tingkat di mana trenmasa lampau tidak akan terulang lagi di masa depan, misalnyakejadian khusus yang hanya terjadi sekali, perubahan yangterjadi di pasar seperti sikap masyarakat terhadap klaim, kondisiekonomi maupun faktor internal seperti campuran portofolio,syarat dan ketentuan polis dan prosedur penanganan klaim.

Justifikasi lebih lanjut digunakan untuk menghitung tingkat dimana faktor eksternal seperti keputusan peradilan danperaturan pemerintah yang mempengaruhi estimasi besaranklaim. Kondisi utama yang mempengaruhi keandalan dariasumsi yang digunakan adalah rasio kerugian, keterlambatandalam penyelesaian dan perubahan nilai tukar mata uang asing.

Claim liabilities are very volatile to key assumptions used. It isnot possible to quantify the sensitivity of certain assumptionssuch as regulation change or uncertainty in the estimationprocess.

Liabilitas klaim sangat sensitif terhadap asumsi utama yangdigunakan. Hingga saat ini adalah hal yang tidak mungkin untukdapat menentukan tingkat sensitivitas dari beberapa asumsiseperti perubahan perundangan atau ketidakpastian dalamproses estimasi.

91



b. Risiko kredit (lanjutan) b. Credit risk (continued)

Bank Bank

Piutang premi Premiums receivablePiutang reasuransi Reinsurance receivablesPiutang lain-lain Other receivablesUang jaminan Refundable depositInvestasi Investment

Deposito berjangka Time depositsEfek Marketable securitiesPenyertaan saham Investment in stocks

Jumlah Total

Bank Bank

Piutang Premiums

premi receivable

Piutang Reinsurance

reasuransi receivables

Piutang lain-lain Other receivable

Uang Refundable

jaminan deposit

Investasi Investment

Deposito

berjangka Time deposits

Marketable

Efek securities

Penyertaan Investment

saham in stocks

Jumlah Total

293.393.416.722 -

-

Jumlah Bruto/

956.780.532.038

30.797.795.466

293.393.416.722

24.099.764.372 24.099.764.372

1.098.831.018

416.816.488.615

Gross AmountsJumlah Neto/

29.521.983.066

2020

29.521.983.066

2021Jumlah Bruto/

Telah jatuh

The following table provides the credit quality and age analysisof the Group’s financial assets according to the Group’s creditratings of counterparties as of December 31, 2021 and 2020:

1.165.505.611

14.152.978.591

Total Neto/

1.165.505.611

30.797.795.466

Gross Amounts

25.290.658.795

416.816.488.615

271.574.305.617 271.574.305.617

448.922.767.297 448.922.767.297

1.165.505.611

13.459.874.320

Jumlah Neto/

Tabel berikut memberikan kualitas kredit dan analisis umur asetkeuangan grup sesuai dengan peringkat kredit debitur gruppada tanggal 31 Desember 2021 dan 2020:

293.393.416.722

-

- 1.091.577.518

7.706.574.907

> 60 days


293.393.416.722

24.597.554.524 1.091.577.518 1.098.831.018

956.780.532.038

1.091.577.518

60-90 daysdue nor impaired

Belum jatuh

78.491.556.014

Total Neto/

The following table provides information regarding themaximum credit risk exposure of the Group as of December31, 2021 and 2020:

1.075.316.905.463

1.759.037.055.943 1.759.730.160.214 1.909.257.307.329

Tabel berikut ini memberikan informasi mengenai maksimumkredit yang dihadapi oleh Grup pada 31 Desember 2021 dan2020:

tidak mengalami

- -

-

-

78.491.556.014 28.021.387.525

13.459.874.320 693.104.271 14.152.978.591

-

29.521.983.066

-

- -

-

mengalami

penurunan nilai/

352.143.060.544

29.521.983.066

Total

penurunan nilai/

Jumlah/

impaired

60-90 hari/ > 90-120 hari/

54.793.602.907

- 1.165.505.611 -

-

> 60 hari/

1.165.505.611

tempo atau tempo dan

9.879.825.164

-

Past due and

> 90-120 days

-

1.075.316.905.463

17.586.400.071

-

- -

1.909.950.411.600

1.909.950.411.600 1.413.949.262.700 394.906.654.126

-

693.104.271

-

- 1.165.505.611

- 42.763.593.582

82.814.990.432

Neither past

416.816.488.615

78.491.556.014

1.091.577.518

-

1.075.316.905.463

-

1.075.316.905.463

92



b. Risiko kredit (lanjutan) b. Credit risk (continued)

Bank Bank

Piutang Premiums

premi receivable

Piutang Reinsurance

reasuransi receivables

Piutang lain-lain Other receivable

Uang Refundable

jaminan deposit

Investasi Investment

Deposito Time deposits

berjangka

Marketable

Efek securities

Penyertaan Investment

saham in stocks

Jumlah Total

c. Risiko Pasar c. Market Risk

Risiko Tingkat Suku Bunga Interest Rate Risk

Interest rate changes may affect the Group's investmentresults, particularly impact on the level of income from portfolioinvestments in time deposit and bonds. For that, managementproactively placing the funds collected from the premiumcollection and recovery of reinsurance claims in a financialinstrument that brings a yield that is always competitive, inaddition to still consider the terms of the quality and security ofsuch investment.

9.945.337.788

tidak mengalami

24.099.764.372

Telah jatuh

-

- 24.597.554.524

-

-

< 60 hari/

penurunan nilai/

Past due and

-

271.574.305.617

414.549.267.858

-

As of December 31, 2021 and 2020, the Group is exposed tochanges in market interest rates through its cash in banks,time deposit, and bonds which are subject to variable interestrates (Notes 4 and 8). All other financial assets and liabilitieshave fixed rates.

-

Perubahan suku bunga dapat mempengaruhi hasil investasiGrup, terutama berdampak pada tingkat penghasilan dariportfolio investasi dalam deposito berjangka dan obligasi. Untukitu Manajemen proaktif menempatkan dana-dana yangterhimpun dari hasil penagihan premi dan recovery klaimreasuransi dalam instrumen keuangan yang mendatangkanyield yang selalu kompetitif, disamping tentunya tetapmemperhatikan segi kualitas dan keamanan investasi tersebut.

- -

-

Pada tanggal 31 Desember 2021 dan 2020, Grup menunjukkanperubahan suku bunga pasar melalui kas dan bank, depositoberjangka, dan obligasi yang merupakan suku bunga variabel(Catatan 4 dan 8). Seluruh aset dan liabilitas keuanganmenggunakan suku bunga tetap.

431.170.911.402 1.759.730.160.214

-

- -

-

Neither past Jumlah/

< 60 days

25.290.658.795

Risiko pasar adalah risiko dimana nilai wajar dari arus kas masadepan dari suatu instrumen keuangan akan berfluktuasi karenaperubahan harga pasar. Grup dipengaruhi oleh risiko pasar,terutama risiko tingkat suku bunga, dan risiko nilai tukar matauang asing.

Market risk is the risk that the fair value of future cash flows ofa financial instrument will fluctuate because of changes inmarket prices. The Group is exposed to market risks, inparticular, interest rate risk and foreign currency exchangerisk.

693.104.271

-

1.165.505.611

1.279.316.493.180

271.574.305.617

10.661.967.105 37.887.684.256

- -

16.621.643.544

- 693.104.271

tempo dan

-

4.230.814.134 30.797.795.466

due nor impaired

-

-

1.165.505.611

- 6.431.152.971

60-90 hari/

-

956.780.532.038


penurunan nilai/

> 90-120 days60-90 days impaired

tempo atau

Belum jatuh

Total

24.099.764.372 - -

1.098.831.018

-

mengalami

> 90-120 hari/

27.942.346.468 448.922.767.297

956.780.532.038

1.098.831.018 -

93



c. Risiko Pasar (lanjutan) c. Market Risk (continued)

Risiko Nilai Tukar Mata Uang Asing Foreign Exchange Currency Risk

Aset AssetsKas dan bank Cash on hand and in banks

Dolar AS US DollarPiutang premi Premium receivable

Dolar AS US Dollar Dolar Singapura Singapore DollarEuro Euro

Piutang reasuransi Reinsurance receivablesDolar AS US Dollar Euro EuroDolar Singapura Singapore Dollar

Deposito berjangka Time depositsDolar AS US Dollar

Jumlah aset Total assets

Risiko mata uang asing adalah risiko dimana nilai wajar atauarus kas masa mendatang dari suatu instrumen keuangan akanberfluktuasi karena perubahan dari nilai tukar mata uang asing.

This risk is related to liabilities to be settled compared withexpected earnings in foreign exchange currencies. Exchangerates risk may also occur due to time difference betweenrecording of income and liability as a result of fluctuations ofexchange rates. Exchange rates risk is mitigated by applyingprudent underwriting and selecting appropriate strategiestowards funding utilization and transactions carried out inforeign currencies as well as applying compliance withrecording.

Pengaruh dari risiko perubahan nilai tukar mata uang asingterutama berasal dari aktivitas usaha Grup.

Ekuivalen Rupiah/Mata uang Asing/Ekuivalen Rupiah/

5.987 124.019 2.000.032.363

Berikut adalah posisi aset dan liabilitas moneter dalam matauang asing pada tanggal 31 Desember 2021 dan 2020:

The following table shows monetary assets and liabilities inforeign currency as of December 31, 2021 and 2020:

2021

155.515.059.383

The Company’s exposure to the risk of changes in foreignexchange rates relates primarily to the Group’s operatingactivities.

Mata uang Asing/

86.742.176.754

Foreign Currency

115.308

67.896.552.471 4.735.070 67.564.733.510

410.133 5.852.186.184

34.700

Equivalent in Rupiah Foreign Currency

4.991.537.953

65.001 1.126.474.069

100.585.832 2.386.331.640

756 7.964.128

15.854 9.549 224.193

6.149.744

1.626.414.858 274.754.134

489.443.743

4.813.650

160.605.871.783

Equivalent in Rupiah

19.335.678

349.817

2020

Foreign exchange currency risk is the risk that the fair value orfuture cash flows of a financial instrument will fluctuatebecause of changes in foreign exchange rates.

The Group closely monitors the foreign exchange ratefluctuation and market expectation so it can take necessaryactions benefited most to the Group in due time. Themanagement currently does not consider the necessity toenter into any currency forward/swaps.

Grup memonitor secara ketat fluktuasi dari nilai tukar mata uangasing sehingga dapat mengambil langkah-langkah yang palingmenguntungkan Grup pada waktu yang tepat. Manajemen tidakmenganggap perlu untuk melakukan transaksi forward/swap mata uang asing saat ini.

Risiko nilai tukar dikaitkan dengan kewajiban yang harusdilunasi dibandingkan pendapatan yang diterima dalam bentukvaluta asing. Disamping itu potensi risiko nilai tukar juga dapatterjadi karena perbedaan waktu pencatatan pendapatan dengankewajiban pada saat nilai tukar fluktuatif. Risiko nilai tukardimitigasi dengan melakukan pengendalian risiko nilai tukarmelalui penerapan prinsip kehati-hatian dan pemilihan strategiyang tepat (lindung nilai) terhadap penyediaan dana dantransaksi yang mencakup eksposure risiko dalam valuta asing,serta menerapkan kepatuhan dalam pencatatan.

5.254.654 74.978.683.735 63.724.114

1.199

94



c. Risiko Pasar (lanjutan) c. Market Risk (continued)

Risiko Nilai Tukar Mata Uang Asing (lanjutan) Foreign Exchange Currency Risk (continued)

Liabilitas LiabilitiesUtang klaim Claim payable

Dolar AS US Dollar Dolar Singapura Singapore Dollar

Utang reasuransi Reinsurance payableDolar AS US Dollar Euro EuroDolar Singapura Singapore Dollar

Utang komisi Commission payable

Dolar AS US dollar

Jumlah liabilitas Total liabilities

Aset neto Net assets

d. Risiko likuiditas d. Liquidity risk

Utang klaim Claim payableUtang reasuransi Reinsurance payable

Utang komisi Commission payable

Liabilitas imbalan Short term employeekerja jangka pendek benefits

Utang lain-lain Other payables

Jumlah Total

2021Mata uang Asing/ Ekuivalen Rupiah/ Mata uang Asing/ Ekuivalen Rupiah/

2020

541.845.370 1.504.360.463

Foreign Currency Equivalent in Rupiah Foreign Currency Equivalent in Rupiah

4.535 48.276.057

79.991

38.415 105.429

48.894.199.797

105.435.570.497

328.940.547 125.252 1.333.191.018

713.806.560 41.635

- 152.137.999.236

3.240.757 46.242.373.501

31.227

50.025

3.466.443 1.289.995.912

26.148.457.547 267.902.821

1-3 years > 3 years Total

47.125 816.678.501

2021

50.079.488.886 52.221.449.282

587.258.539

108.384.422.501

11.903

More than 1 year

3 bulan/ 3-12 bulan/ 1 - 3 tahun/

149.937.459.658

> 3 tahun/ Total/

128.180.228.466 (130.728.548) -

2.280.259.558

32.651.260.756 -

24.819.642.628 341.767.256.199

32.651.260.756

513.411.669

1

152.137.999.236

-

-

-

2.649.310.194

- 367.100.310.496

Within 3 months 3-12 months

Kurang dari 1 tahun/ Lebih dari 1 tahun/

Less than 1 year

26.285.631.820

6.087.959.026

(912.880.426)

1.158.389.274

-

-

Risiko likuiditas adalah risiko dimana Grup tidak bisa memenuhiliabilitas pada saat jatuh tempo. Manajemen melakukanevaluasi dan pengawasan yang ketat atas arus kas masuk(cash-in ) dan kas keluar (cash-out ) untuk memastikantersedianya dana untuk memenuhi kebutuhan pembayaranliabilitas yang jatuh tempo. Secara umum, kebutuhan danauntuk pelunasan liabilitas jangka pendek maupun jangkapanjang yang jatuh tempo diperoleh dari penjualan kepadapelanggan.

Liquidity risk is the risk that the Group is unable to meet itsobligations when they fall due. The management evaluatesand monitors cash - in flows and cash - out flows to ensure theavailability of fund to settle the due payment obligation. Ingeneral, fund needed to settle the current and long - termliabilities is obtained from selling insurance to customers.

22.670.111.618

95



d. Risiko likuiditas (lanjutan) d. Liquidity risk (continued)

Utang klaim Claim payableUtang reasuransi Reinsurance payableUtang komisi Commission payable

Liabilitas imbalan Short term employeekerja jangka pendek benefits


Jumlah Total

e. Manajemen risiko modal e. Capital risk management

Jumlah liabilitas Total liabilities

Dikurangi: Less:Kas dan bank Cash on hand and in banks

Liabilitas neto Net liabilitiesEkuitas Equity

Modal saham Capital stockTambahan modal disetor Additional paid in capitalSaldo laba Retained earnings

Total ekuitas Total equity

Utang terhadap ekuitas Liabilities to equity

The Group’s policy is to maintain a healthy capital structure inorder to secure access to finance at a reasonable cost.

Rasio utang neto terhadap ekuitas pada tanggal 31 Desember2021 dan 2020 adalah sebagai berikut:

102.724.933.405

1 - 3 tahun/3 bulan/

Within 3 months

Less than 1 year

75.000.000.000

164.133.703.655

-

364.092.047.170

68.890.704.355

2020

4.436.584.844 20.410.067.828

687.572.254

3-12 months > 3 years

17.485.000.000

Total/

29.526.483.066 24.104.264.372

- 316.211.909

-

> 3 tahun/

42.195.702.455

3-12 bulan/

The above contractual maturities reflect the gross cash flows,which may differ from the carrying values of the liabilities at theend of the reporting period.

Grup mengelola struktur permodalan dan melakukanpenyesuaian, berdasarkan perubahan kondisi ekonomi. Untukmemelihara dan menyesuaikan struktur permodalan,Perusahaan dapat menyesuaikan pembayaran dividen kepadapemegang saham, imbalan modal kepada pemegang sahamatau menerbitkan saham baru. Tidak ada perubahan atastujuan, kebijakan maupun proses pada periode berakhir padatanggal-tanggal 31 Desember 2021 dan 2020.

2021 2020

Kebijakan Grup adalah untuk menjaga rasio modal yang sehatdalam rangka untuk mengamankan pembiayaan pada biayayang wajar.

774.719.607

17.485.000.000

16.102.088.441

42.883.274.709

160.930.886.067 17.105.872.604

Kontrak atas jatuh tempo diatas menggambarkan arus kasbruto yang berbeda dari nilai tercatat atas liabilitas pada akhirperiode laporan.

Total

140.520.818.239

-

955.222.896.110

777.497.962.705

895.835.240.889

212% 215%

102.724.933.405 718.110.307.484

77.435.441.819

-

53.047.296.845

75.000.000.000

1.954.498.917.680

2.021.925.064.290 1.930.394.653.308

Lebih dari 1 tahun/

Ratio of net debt to equity as of December 31, 2021 and 2020are as follows:

3.661.865.237

243.773.330.642

2.051.451.547.356

More than 1 year

Kurang dari 1 tahun/

The Group manages its capital structure and makesadjustments to it, in light of changes in economic conditions.To maintain or adjust the capital structure, the Company mayadjust the dividend payment to shareholders, issue newshares or raise debt financing. No changes were made in theobjectives, policies or processes for the years endedDecember 31, 2021 and 2020.

- -

1-3 years

Tujuan utama pengelolaan modal Perusahaan adalah untukmemastikan pemeliharaan rasio modal yang sehat untukmendukung usaha dan memaksimalkan imbalan bagipemegang saham.

The primary objective of the Company’s capital managementis to ensure that they maintain healthy capital ratios in order tosupport its business and maximize shareholder value.

-

-

-

96


39. SEGMEN OPERASI 39. OPERATING SEGMENT

a. Segmen usaha a. Business segment

2021 2021

Pendapatan premi Premium income

Premi bruto Gross premiums

Premi reasuransi Reinsurance premium

Perubahan bersih premi

yang belum merupakan Net change in

pendapatan unearned

Jumlah pendapatan Total premiums

premi income

Beban underwriting Underwriting expenses

Beban klaim Claim expenses

Klaim bruto Gross claims

Klaim reasuransi Reinsurance claims

Perubahan bersih estimasi Net change in estimated

liabilitas klaim claim liabilities

Jumlah beban Total claim

klaim expenses

Commission expense

Beban komisi - bersih - net

Beban underwriting Other underwriting

lainnya expenses

Jumlah beban Total underwriting

underwriting expenses

Underwriting

Hasil underwriting income

2020 2020

Pendapatan premi Premium income

Premi bruto Gross premiums


Perubahan bersih premi

yang belum merupakan Net change in

pendapatan unearned

Jumlah pendapatan Total premiums

premi income

Grup mengklasifikasikan lini bisnisnya atas asuransi kebakaran,kendaraan bermotor, pengangkutan laut, kesehatan, jiwa dankematian dan lain-lainnya untuk pelaporan segmen primernya.

83.866

Kematian/Lain-lain/ Jumlah/Life and

122.848 12.811 837.336

(6.159)

(815)

Motor vehicle

(18.700)

(dalam jutaan Rupiah/ in millions Rupiah)

The Group classifies its lines of business into fire, vehicle,marine cargo, health, life and death and others for its primarysegment reporting.


(372.966)

Total

(466.765)

(6.100)

946.243

280.632 8.137 69.113

(48)

(47.835)

1.681.812

37.491

Kebakaran/

551 67.831 (22.167) 5.790

Lain-lain/Pengangkutan/ Kematian/Kendaraan

71.043

1.440.777

Asuransi kredit dan

CreditInsuranceKesehatan/

(10.365)

561.262

Jumlah/Fire

102

373.158 55.694 4.853 69.648

41.021

861.099

51.483

625.286 120.627

110.346 27.469

Total

41.720 (2) 1.273 (695)

(8.407)

Others

39.952

315.252

MarineHealth

83.819

(471.791)

126.279

(1.844)

1.181.160

(409) (17.604)

Jiwa dan

(3.753)

3.071

49.229 1.693.224

20.861

(396.633) (4.320)

20.172

8.003

(2.975)

cargo

(40.273)

41.934

1.231.211 34.936

19.485

(42.023) (14.249)

(38.350)

104.399 18.903 175.247

(40)

571.028 122.903

deathLife andbermotor/

2.477 60.343

-

Kesehatan/

9.305

20.909

75.429 375.399 2.167.277 29.316

Kebakaran/and Bonds

(3.764) 7.289

(10.450)

44.394

45.368 17.108

(10.554)

Vehicle

(16.059)

367.370

(19.507)

350.922

(8.054)

(2.657)

Health Fire

244.077 35.067 1.386 48.705

(21.632) 37.948 16.448

922.159

Jaminan/

9.049

(16.951)

14.050 (24.280)

Motorbermotor/

MarinePengangkutan/

41.035 (22.815)

(6.543) (197.953)

653.461

(1.896) -

Kendaraan

(253.960) (28.852)

374.544

1.366.560

138

702.166 140.180

Cargo

Jiwa dan

death Others

97


39. SEGMEN OPERASI (Lanjutan) 39. OPERATING SEGMENT (Continued)

a. Segmen usaha (lanjutan) a. Business segment (continued)

2020 2020


Beban klaim Claim expenses

Klaim bruto Gross claims


Perubahan bersih estimasi Net change in estimated

liabilitas klaim claim liabilities

Jumlah beban Total claim

klaim expenses

Commission expense

Beban komisi - bersih -net

Beban underwriting Other underwriting

lainnya expenses

Jumlah beban Total underwriting

underwriting expenses

Underwriting

Hasil underwriting income

b. Segmen geografis b. Geographical segment

Pendapatan underwriting Underwriting revenues

Premi bruto Gross premium

Jabodetabek JabodetabekSumatera SumateraJawa Timur Jawa TimurJawa Barat Jawa BaratJawa Tengah Jawa TengahMakassar MakassarBali Bali Balikpapan Balikpapan


Jumlah/Fire Motor vehicle cargo Health death Others Total

40.866

(281.745)

902.027

42.636

27.327

Kendaraan Pengangkutan/ Kematian/Kebakaran/ bermotor/

35.379

60.343

64.892

14.997

19.238 (639)

34.384

310.005

29.119

957.761

118.483

20.654

(244.564)

7.511 139.634 12.815

64.385

4.573

718.652

43.617 5.209

54.257

2.732

(27.136)

279.133

5.300 72.022

1.693.224.032.388

(23.904)

69.250 42.564 5.737 543.417 23.300

5.819

530.737

Kesehatan/ Life and Lain-lain/

2.435.955.827

60.327.658.978

Grup juga mengklasifikasikan bisnis usahanya berdasarkanwilayah geografis, pendapatan Grup berdasarkan wilayahgeografis adalah sebagai berikut:

3.809 (204)

26.676 703 (430) 89.900

Marine

(849) (4.675)

- 1.634

2.586.146.279

2.167.276.669.374

7.085.577.757 5.927.071.972

25.544.850.605 23.200.554.062

81.091.883.504 71.265.778.487

4.601.195.123

29.909.433.922 27.216.651.704

648

(2.204) (2.317)

The Group also classifies its business based on geographicalarea. The Group's revenue based on geographical area are asfollows:

Berdasarkan pasar geografis/By geographical market

2021

697.702

(7)

1.955.430.922.009

2020

76.902.833.673

62.505

Jiwa dan

1.481.673.991.540

5.300.196.320

98


39. INFORMASI SEGMEN (Lanjutan) 39. SEGMENT INFORMATION (Continued)

b. Segmen geografis (lanjutan) b. Geographical segment (continued)



Perubahan neto premi yang Net changes in belum merupakan pendapatan unearned premium


Pendapatan premi - neto Net premium income


Klaim bruto Gross claim




(219.364.273.987) (255.105.850.221)

957.761.143.852

(8.751.095.322) (2.808.984.233) (6.108.944.414)

16.813.987.115

(1.055.997.957)

(48.277.823.363)

(12.647.130.412)

1.998.277.205

(67.675.267)

(40.273.339.769)

(34.934.672)

16.484.891.178 3.945.635.424

(351.779.022)

38.253.891.753

23.525.170.806

(132.317.543) 477.959.775

4.783.484.798

1.681.811.720.324

(253.959.971.589) (281.744.535.308)

(3.570.551) -

10.915.643.114

(4.942.634) (3.271.713)

28.454.221.821 9.980.780.203

1.287.917.563

(2.566.089.583) (9.038.132.803)

(4.134.614.017) (9.221.956.539)

1.181.159.535.657

(117.021.081)

(200.775.012)

(2.406.398.280)

(13.329.093.005)

(205.472.217) (213.233.940)

691.707.722

(6.669.471.387) (2.518.482.427)

881.237.539.504

13.942.505.092

(10.813.829.450) (29.840.274.394)

(360.475.060.685) (351.180.517.425)

(44.580.634.695)

(736.230.710) (185.958.113) (1.860.704.002) (346.687.735)

(18.700.265.916)

(22.175.661.848)

(466.764.683.134)

(56.486.739.920)

By geographical market2021

(12.986.676.117) (226.960.156) (672.274.776)

(471.791.156.962)

67.530.480

(1.136.927.644)

2020

(550.903.641)

(20.773.339.768)

2.088.999.997

(13.410.730.252)

1.344.134.081.355

1.440.777.590.798

Berdasarkan pasar geografis/

99


39. INFORMASI SEGMEN (Lanjutan) 39. SEGMENT INFORMATION (Continued)

b. Segmen geografis (lanjutan) b. Geographical segment (continued)

Perubahan neto estimasi klaim retensi sendiri Net changes in estimated claims for own retention


Klaim neto Net claimsJabodetabek JabodetabekSumatera SumateraJawa Timur Jawa TimurJawa Barat Jawa BaratJawa Tengah Jawa TengahMakassar MakassarBali Bali Balikpapan Balikpapan

Beban komisi - bersih Commission expense - netBeban underwriting lainnya Other underwriting expense

Jumlah beban underwriting Total underwriting expenses

Hasil underwriting Underwriting income

40. INSTRUMEN KEUANGAN 40. FINANCIAL INSTRUMENT


Aset keuangan yang Financial assets

diukur pada nilai wajar measured at fair value

melalui laba rugi through profit or loss


Efek beragunan aset Asset backed securities

Obligasi Bonds

557.039.384.824

6.983.133.661

Fair value

83.865.434.469 64.891.464.450

701.991.201.646

718.652.308.132

4.447.092.521 2.507.967.638

2020

51.483.112.452

663.983.014.281

497.816.080.316

557.039.384.824

4.325.261.180 (2.720.574.053)

2020

497.816.080.316

144.724.048.100

(135.617.265) (1.402.733.114)

23.715.817.969

8.244.905.713

Nilai wajar/

144.724.048.100

2021

37.851.324.998 (454.273.926)

352.891.872

(850.427.017)

Nilai wajar/ Nilai tercatat/

(33.167.643)

26.344.449.503

144.598.924.950

1.288.785.050

70.504.348

Tabel di bawah ini adalah perbandingan nilai tercatat dan nilaiwajar dari instrumen keuangan Grup yang dicatat di laporankeuangan.

The table below is a comparison by class of the carrying amountsand fair value of the Group’s financial instruments that are carriedin the financial statements.

791.872.312 791.872.312

1.151.114.256.871

4.542.360.586

1.845.749.759 2.156.232.632 658.540.079

118.483.345.506

(147.584.812)

Carrying value

1.231.211.065.693

1.366.559.612.614

144.598.924.950

Nilai tercatat/

315.252.107.710

2021

3.334.625.899

By geographical market

6.211.868.053

701.991.201.646

902.027.118.088

279.132.417.569

Fair value

Berdasarkan pasar geografis/

9.690.241.802 11.731.786.586 25.725.457.698 26.089.272.669

44.393.446.484

352.891.872

42.635.699.588

4.438.038

13.383.664.023

6.386.146.170

352.300.159.904

Carrying value

352.300.159.904

100


40. INSTRUMEN KEUANGAN (Lanjutan) 40. FINANCIAL INSTRUMENT (Continued)


Piutang yang diberikan

dan pinjaman Loans and receivables

Kas dan bank Cash and bank

Piutang premi Premium receivables

Piutang reasuransi Reinsurance receivables

Piutang lain-lain Other receivables

Deposito berjangka Time deposits

Uang jaminan Refundable deposits

Aset keuangan tersedia Available for sale

untuk dijual financial assets

Saham Shares


Penyertaan saham Investments in stocks

Aset keuangan dimiliki Held to maturity

hingga jatuh tempo financial assets

Obligasi Bonds

Jumlah aset keuangan Total financial assets

Liabilitas keuangan Financial liabilities

Liabilitas keuangan yang

yang dicatat Financial liabilities

berdasarkan biaya measured at amortized

perolehan diamortisasi cost

Utang klaim Claims payable

Utang Reasuransi Reinsurance payables

Utang komisi Commissions payables


Liabilitas imbalan Short term employee

jangka pendek benefits

Jumlah liabilitas keuangan Total financial liabilities

The fair value of current assets and current liabilities approximatetheir carrying amounts largely due to the short-term maturities ofthese instruments.

30.797.795.466

164.133.703.655

26.285.631.820 17.105.872.604

4.436.584.844

Nilai wajar/

26.285.631.820

1.763.757.207.510

5.115.100.000

Fair value

Nilai wajar dari aset keuangan yang dimiliki hingga jatuh tempoditentukan menggunakan diskonto arus kas berdasarkan tingkatsuku bunga pasar efektif.

The fair value of financial assets held to maturity is determined bydiscounting cash flow using effective market interest rate.

45.077.969.847

1.091.577.518

323.132.633.970

6.087.959.026

32.651.260.756 32.651.260.756

164.133.703.655

367.100.310.496

Berikut metode dan asumsi yang digunakan untuk estimasi nilaiwajar:

The following methods and assumptions are used to estimate thefair value:

29.526.483.066

1.759.041.555.943

30.797.795.466

5.027.500.000

Nilai tercatat/

Carrying value

420.159.735.990

271.574.305.617

160.930.886.067

152.137.999.236

17.105.872.604

149.937.459.658

448.922.767.297 448.922.767.297

13.459.874.320

2020

78.491.556.014

24.597.554.524

17.485.000.000

13.459.874.320

329.413.239.581 329.413.239.581

1.909.261.807.329

17.485.000.000

6.087.959.026 4.436.584.844

44.685.872.910

364.092.047.170

160.930.886.067

39.970.221.343

1.098.831.018 1.098.831.018

Nilai wajar/

44.685.872.910

364.092.047.170 367.100.310.496

1.165.505.611

24.597.554.524

420.159.735.990

2021Nilai tercatat/

1.165.505.611

271.574.305.617

Nilai wajar aset lancar dan liabilitas jangka pendek mendekati nilaitercatat karena jangka waktu jatuh tempo yang singkat atasinstrumen keuangan tersebut.

24.104.264.372

416.816.488.615 416.816.488.615

1.165.505.611

1.908.869.710.392

323.132.633.970

152.137.999.236

78.491.556.014

413.966.730.379

29.526.483.066

293.393.416.722

24.104.264.372

5.115.100.000

149.937.459.658

293.393.416.722

Carrying value

801.095.518.294

5.027.500.000

832.779.396.255 832.779.396.255 801.095.518.294

1.165.505.611

413.966.730.379

1.091.577.518

Fair value

101



a. Tingkat 1 a. Level 1

b. Tingkat 2 b. Level 2

c. Tingkat 3 c. Level 3

Aset Keuangan Financial assets

Aset keuangan

diperdagangkan Trading


Efek beragunan aset Asset backed securities

Obligasi Bonds

Aset keuangan tersedia Available for sale

untuk dijual financial assets

Saham Shares


Jumlah Total

557.039.384.824

Fair value estimation

Quoted prices (unadjusted) in active markets for identicalassets or liabilities.

Level 2

Tabel di bawah ini menganalisis intrumen keuangan yang dicatatpada nilai wajar berdasarkan tingkatan metode penilaian.Perbedaan pada setiap tingkatan metode penilaian dijelaskansebagai berikut:

The table below analyses financial instruments carried at fairvalue, by level of valuation method. The different levels ofvaluation methods have been defined as follows:

-

Input selain harga kuotasian yang termasuk dalam tingkat 1yang dapat diobservasi untuk aset atau liabilitas, baik secaralangsung (misalnya harga) atau secara tidak langsung(misalnya derivasi dari harga).

352.891.872

Estimasi nilai wajar

144.598.924.950

Pada tanggal 31 Desember 2021 dan 2020, Grup memilikiinstrumen keuangan berikut dicatat pada nilai wajar dalam laporanposisi keuangan konsolidasian:

Inputs other than quoted prices included within level 1 that areobservable for the asset or liability, either directly (as prices) orindirectly (derived from prices).

Input untuk aset atau liabilitas yang bukan berdasarkan datapasar yang dapat diobservasi (input yang tidak dapatdiobservasi).

As of December 31, 2021 and 2020, the Group had the followingfinancial instruments measured at fair value in the consolidatedstatement of financial position:

Level 1

- -

2021

557.039.384.824

Total

-

323.132.633.970

Level 3

The fair value of refundable deposits is carried at cost because itsfair value cannot be measured reliably and considered notmaterial.

5.115.100.000 5.115.100.000

- -

-

-

Nilai wajar uang jaminan dicatat sebesar biaya perolehan karenatidak dapat diukur secara andal dan dianggap tidak material atasnilai wajarnya.

323.132.633.970

Tingkat 1/

Inputs for the asset or liability that are not based onobservable market data (unobservable inputs).

Tingkat 2/

- -

144.598.924.950

Total/

Unquoted investments in shares of stock of PT ReasuransiMaipark Indonesia, Konsorsium Asuransi atas Risiko Khusus, PTFajar Nusa Langgeng and Sertifikat Dewan Asuransi Indonesia,wherein the fair values cannot be reliably measured are carried atcost.

- - 352.891.872

Investasi yang tidak memiliki kuotasi harga di pasar yang aktifberupa penyertaan saham pada PT Reasuransi MaiparkIndonesia, Konsorsium Asuransi atas Risiko Khusus, PT FajarNusa Langgeng dan Sertifikat Dewan Asuransi Indonesia yangnilai wajarnya tidak dapat ditentukan dengan andal, maka dicatatpada harga perolehan.

Tingkat 3/

Harga kuotasian (tidak disesuaikan) dalam pasar aktif untukaset atau liabilitas yang identik.

1.030.238.935.616 1.030.238.935.616

102



Aset Keuangan Financial assets

Aset keuangan

diperdagangkan Trading

Reksa dana Mutual fundEfek beragunan aset Asset backed securities

Obligasi Bonds

Aset keuangan tersedia Available for saleuntuk dijual financial assets

Saham SharesReksa dana Mutual fund

Jumlah Total

a. a.

b. b.

c. c.

Nilai wajar untuk instrumen keuangan yang diperdagangkan dipasar aktif ditentukan berdasarkan kuotasi nilai pasar pada tanggalpelaporan. Kuotasi nilai pasar yang digunakan Grup untuk asetkeuangan adalah harga penawaran (bid price ), sedangkan untukliabilitas keuangan menggunakan harga jual (ask price ). Instrumenkeuangan ini termasuk dalam tingkat 1.

The fair value of financial instruments traded in active markets isbased on quoted market prices at the reporting date. The quotedmarket price used for financial assets held by the Group is thecurrent bid price, while financial liabilities use ask price. Theseinstruments are included in level 1.

-

Level 2

-

Nilai wajar kontrak mata uang asing berjangka ditentukanberdasarkan kurs tukar berjangka pada tanggal pelaporan.

5.027.500.000

Tingkat 3/ Total/

5.027.500.000

Nilai wajar instrumen keuangan yang tidak diperdagangkan dipasar aktif ditentukan dengan menggunakan teknik penilaiantertentu. Teknik tersebut menggunakan data pasar yang dapatdiobservasi sepanjang tersedia, dan seminimal mungkin mengacupada estimasi. Apabila seluruh input signifikan atas nilai wajardapat diobservasi, instrumen keuangan ini termasuk dalam tingkat2.

-

413.966.730.379

Other techniques, such as discounted cash flows analysis, areused to determine fair value for the remaining financialinstruments.

144.724.048.100

Jika satu atau lebih input yang signifikan tidak berdasarkan datapasar yang dapat diobservasi, maka instrumen tersebut masuk kedalam tingkat 3. Ini berlaku untuk surat-surat berharga ekuitasyang tidak diperdagangkan di bursa.

Teknik lain seperti analisis arus kas yang didiskonto digunakanuntuk menentukan nilai instrumen keuangan lainnya.

-

The fair value of forward foreign exchange contracts isdetermined using forward exchange rates at the reportingdate.

791.872.312

Teknik penilaian tertentu digunakan untuk menentukan nilaiinstrumen keuangan mencakup :

-

Tingkat 1/2020

Level 1 Total

-

352.300.159.904 -

-

-

Specific valuation techniques used to value financial instrumentsinclude :

Penggunaan harga yang diperoleh dari bursa atau pedagangefek untuk instrumen sejenis.

The use of quoted market prices or dealer quotes for similarinstruments.

144.724.048.100

916.810.310.695 916.810.310.695

The fair value of financial instruments that are not traded in anactive market is determined using valuation techniques. Thesevaluation techniques maximize the use of observable market datawhere it is available and rely as little as possible on estimates. Ifall significant inputs required to fair value an instrument areobservable, the instrument is included in level 2.

If one or more of the significant inputs is not based on observablemarket data, the instrument is included in level 3. This is the casefor unlisted equity securities.

-

-

- 352.300.159.904

Level 3

413.966.730.379

Tingkat 2/

791.872.312

103


41. INFORMASI PENTING LAINNYA 41. OTHER SIGNIFICANT INFORMATION

Tingkat solvabilitas Solvency MarginTotal aset yang diperkenankan Total admitted assets

Investasi InvestmentsBukan investasi Non Investments

Jumlah Jumlah

Liabilitas (kecuali pinjaman subordinasi) Liabilities (except for subordinated loan)

Jumlah tingkat solvabilitas Total solvency margin

Batas Tingkat Solvabilitas Minimum (BTSM) Required Minimum Solvency Margin

Jumlah Batas Tingkat Solvabilitas Minimum Total Required Minimum Solvency Margin

Kelebihan Batas Tingkat Excess over the RequiredSolvabilitas Minimum Minimum Solvency Margin

Rasio Pencapaian Solvabilitas Solvency Ratio

42. REKLASIFIKASI ATAS AKUN LAPORAN KEUANGAN 42. RECLASIFICATION FINANCIAL STATEMENTS OF ACCOUNTS

1.022.047.225.177

225.847.088.001

252.544.980.747

286.980.167.358

Batas tingkat solvabilitas minimum dihitung denganmempertimbangkan kegagalan pengelolaan kekayaan,ketidakseimbangan antara proyeksi arus kekayaan danliabilitas, ketidakseimbangan antara nilai kekayaan dan liabilitasdalam setiap jenis mata uang, perbedaan antara beban klaimyang terjadi dan beban klaim yang diperkirakan, ketidakcukupanpremi akibat perbedaan hasil investasi yang diasumsikan dalampenetapan premi dengan hasil investasi yang diperoleh,ketidakmampuan pihak reasuradur untuk memenuhi liabilitasmembayar klaim dan deviasi lainnya yang timbul daripengelolaan kekayaan dan liabilitas.

200% 189%

285.817.215.326

Assets analysis and calculation of solvency margin

Minimum solvency margin is calculated by consideringunsuccessful assets management, imbalance betweenprojected flows of assets and liabilities, imbalance betweenassets and liabilities value in each currency, the differencesbetween claims expense incurred and estimated claimsexpense, insufficient premium as a result of differencesbetween investment income assumed in determiningpremiums and investment income earned, inability of reinsurerto pay claims and other deviations arising from assets andliabilities management.

Sesuai dengan Peraturan Otoritas Jasa KeuanganNo. 71/POJK.05/2016 tanggal 28 Desember 2016penyempurnaan atas Peraturan Menteri Keuangan RepublikIndonesia No. 53/PMK.010/2012 tanggal 3 April 2012, Grupdiwajibkan untuk menjaga rasio solvabilitas yang dihitungdengan menggunakan pendekatan Modal Minimum BerbasisRisiko (“MMBR”). Grup setiap saat wajib memenuhi tingkatsolvabilitas minimum sebesar 120% dari risiko kerugian yangmungkin timbul sebagai akibat dari deviasi dalam pengelolaankekayaan dan liabilitas.

Perhitungan tingkat solvabilitas perusahaan tersebut diatasdapat dijelaskan sebagai berikut:

In accordance with Regulation of Financial Services AuthorityNo. 71/POJK.05/2016 dated December 28, 2016 improvementRegulation of the Minister of Finance of the Republic IndonesiaNo. 53/PMK.010/2012 dated April 3, 2012, the Group isrequired to maintain solvency ratio, which is calculated byusing Minimum Risk Based Capital ('MRBC") approach. TheGroup has to meet at all times a solvency margin of at least120% of risk of loss that might arise from deviation of assetsand liabilities management .

Calculation of the Company’s solvency is determined as:

20202021

Analisis kekayaan dan perhitungan batas tingkat solvabilitas

478.392.068.749 572.797.382.684

1.874.263.075.189

1.193.381.515.390 1.307.789.207.109

2.501.170.722.499

1.928.373.339.815

1.330.607.918.761

2.352.655.143.938

Akun-akun tertentu pada laporan perubahan ekuitas konsolidasianpada tanggal 31 Desember 2020 telah direklasifikasi untukmenyesuaikan atas penyajian laporan perubahan ekuitaskonsolidasian pada tanggal 31 Desember 2021 untukmencerminkan klasifikasi yang sesuai atas transaksi dan saldoadalah sebagai berikut:

Certain accounts in the consolidation statement of changes inequity as of December 31, 2020 have been reclassified toconform to the presantation of the consolidation statement ofchanges in equity as of December 31, 2021 to reflect properclassification of the transactions and balances with details asfollows:

104


42. REKLASIFIKASI ATAS AKUN LAPORAN KEUANGAN 42. RECLASIFICATION FINANCIAL STATEMENTS OF (Lanjutan) ACCOUNTS (Continued)

Ekuitas Konsolidasian Consolidated Equity31 Desember 2020 December 31, 2020

Pengukuran kembali liabilitas Remeasurement of postimbalan kerja - setelah pajak employment benefit - net tax

Saldo laba: Retained earnings:Belum ditentukan

penggunaannya Unappropriated

Ekuitas - Entitas Induk Equity - Parent Entity31 Desember 2020 December 31, 2020

Pengukuran kembali liabilitas Remeasurement of postimbalan kerja - setelah pajak employment benefit - net tax

Saldo laba: Retained earnings:Belum ditentukan

penggunaannya Unappropriated

43. INFORMASI KEUANGAN TAMBAHAN 43. SUPPLEMENTARY FINANCIAL INFORMATION

Reklasifikasi/ reklasifikasi/reported Reclassification As reclasification

Reklasifikasi ini tidak mempengaruhi laba bersih untuk tahun yangberakhir pada tanggal 31 Desember 2020 yang dilaporkansebelumnya.

These reclassifications did not affect the net profit for the yearended December 31, 2020, as previously reported.

- (3.852.887.901) (3.852.887.901)

718.110.307.484 3.852.887.901 721.963.195.385

- (5.128.851.767) (5.128.851.767)

778.213.815.308 5.128.851.767 783.342.667.075

Setelah As previouslysebelumnya/Dilaporkan

Informasi keuangan tambahan setelah halaman ini adalahinformasi keuangan PT Lippo General Insurance Tbk (entitas induksaja) pada tanggal dan untuk tahun yang berakhir 31 Desember2021 dan 2020, yang menyajikan investasi Perusahaan padaentitas anak berdasarkan metode biaya dan bukan dengan metodekonsolidasi.

The supplementary financial information after this pagerepresents financial information of PT Lippo General InsuranceTbk (parent entity only) as at and for the years ended December31, 2021 and 2020, which present the Company's investments insubsidiary under the cost method as opposed to the consolidationmethod.

105

INFORMASI TAMBAHAN SUPPLEMENTARY INFORMATION

PT LIPPO GENERAL INSURANCE Tbk PT LIPPO GENERAL INSURANCE TbkLAPORAN POSISI KEUANGAN STATEMENTS OF FINANCIAL POSITIONENTITAS INDUK PARENT ENTITYTanggal 31 Desember 2021 dan 2020 As of December 31, 2021 and 2020(Dinyatakan dalam Rupiah, kecuali dinyatakan lain) (Expressed in Rupiah, unless otherwise stated)

ASET ASSETS

Kas dan bank Cash and bankPihak ketiga Third partiesPihak berelasi Related parties

Piutang premi Premium receivablesPihak ketiga Third partiesPihak berelasi Related parties

Piutang reasuransi Reinsurance receivablesPihak ketiga Third partiesPihak berelasi Related parties

Piutang lain-lain - bersih Other receivables - net

Investasi InvestmentsDeposito berjangka Time deposits


Efek Marketable securitiesPihak ketiga Third partiesPihak berelasi Related parties

Penyertaan saham Direct investmentsProperti investasi Investment properties

Jumlah investasi Total investments

Biaya dibayar di muka dan uang muka Prepaid expenses and advancesAset reasuransi Reinsurance assetsAset-hak-guna - bersih Right-of-use assets - netAset tetap - setelah dikurangi Fixed assets-net

akumulasi penyusutan tahun of accumulated depreciation 2021 dan 2020 masing-masing of Rp 53,599,632,767 andsebesar Rp 53.599.632.767 dan of Rp 51,204,694,719 andRp 51.204.694.719 for 2021 and 2020, respectively

Aset tak berwujud - setelah dikurangi Intangible assets-netakumulasi amortisasi tahun of accumulated amortization2021 dan 2020 masing-masing of Rp 7,885,436,297 andsebesar Rp 7.885.436.297 dan of Rp 7,231,967,538 andRp 7.231.967.538 for 2021 and 2020, respectively

Aset imbalan pasti neto Net defined benefit assetAset pajak tangguhan Deferred tax assetsAset lain-lain Other assets

JUMLAH ASET TOTAL ASSETS

1.245.115.826 1.674.645.942

2.920.886.389.151 2.832.886.247.380

1.040.432.346 1.786.460.713

1.598.111.379 2.181.530.137

25.541.113.094 18.980.351.975

307.348.756.381 325.448.149.663

56.072.159.684 20.969.609.038

96.627.848.973 109.192.912.176

403.976.605.354 434.641.061.839

2021 2020

24.500.680.748 17.193.891.262

2.000.000.000 4.410.501.000 250.693.416.722 214.563.804.617

346.791.714.983 406.158.773.914 620.135.585.377 454.264.726.012

201.165.503.611 201.165.503.611

1.498.957.220.693 1.401.594.609.154

78.171.000.000 121.031.300.000

16.051.611.273 21.618.137.051

902.307.978 4.093.565.476

2.297.537.432 3.086.976.639 859.294.891.335 861.218.936.415

1.725.550.883 3.519.531.026

51.569.450.353 51.543.850.010

- 3.883.320.059 1.654.713.867 3.880.122.619

56.974.467.662 25.063.174.514


PT LIPPO GENERAL INSURANCE Tbk PT LIPPO GENERAL INSURANCE TbkLAPORAN POSISI KEUANGAN (Lanjutan) STATEMENTS OF FINANCIAL POSITION (Continued)ENTITAS INDUK PARENT ENTITYTanggal 31 Desember 2021 dan 2020 As of December 31, 2021 and 2020(Dinyatakan dalam Rupiah, kecuali dinyatakan lain) (Expressed in Rupiah, unless otherwise stated)

LIABILITAS DAN EKUITAS LIABILITIES AND EQUITY

LIABILITAS LIABILITIES

Utang klaim Claim payablesPihak ketiga Third partiesPihak berelasi Related parties

Utang reasuransi Reinsurance payablesPihak ketiga Third partiesPihak berelasi Related parties

Utang komisi Commission payablesPihak ketiga Third partiesPihak berelasi Related parties

Utang pajak Taxes payableUang muka premi jangka panjang Deferred premium incomeLiabilitas kontrak asuransi Insurance contract liabilitiesLiabilitas imbalan kerja Employee benefits liability

Jangka pendek Short termImbalan pasca kerja Post employment benefits

Liabilitas pajak tangguhan Deferred tax liabilitiesUtang lain-lain Other payables

JUMLAH LIABILITAS TOTAL LIABILITIES

EKUITAS EQUITY

Modal saham Share capitaldengan nilai nominal Rp 500 with par value of Rp 500 per share per saham. Authorized capital - Modal dasar - 350.000.000 saham 350,000,000 shares Modal ditempatkan dan Issued and fully paid - disetor penuh - 150.000.000 saham 150,000,000 shares

Tambahan modal disetor Additional paid in capitalPengukuran kembali liabilitas Remeasurement of post

imbalan kerja - setelah pajak employment benefit - net taxCadangan perubahan nilai Reserves for changes of fair

wajar aset keuangan tersedia value of available-for-saleuntuk dijual - setelah pajak financial assets - net tax

Saldo laba Retained earningsCadangan umum General reservesBelum ditentukan penggunaannya Unappropriated

JUMLAH EKUITAS TOTAL EQUITY

JUMLAH LIABILITAS DAN EKUITAS TOTAL LIABILITIES AND EQUITY

9.543.647

(4.877.160.126) (5.128.851.767)

3.865.993.089 2.881.413.715

2021 2020

25.449.991 26.059.196.697 16.013.114.774

1.542.399.386.111 1.508.025.588.499

134.162.850.583 154.076.464.614

3.001.292.002 9.644.713.574

1.454.210.204 838.328.322 676.905.851 281.216.273

2.131.116.055 1.119.544.595

17.485.000.000 -

1.928.373.339.816 1.874.263.075.189

152.058.665.511 164.991.785.427

29.145.381.330 -

35.539.914.791 -

75.000.000.000 75.000.000.000 102.724.933.405 102.724.933.405

20.000.000.000 19.000.000.000

(84.636.582.062) (16.315.576.522)

2.920.886.389.151 2.832.886.247.380

884.301.858.118 783.342.667.075

992.513.049.335 958.623.172.191

123.559.930.492 149.880.494.434 10.602.920.091 4.195.970.180

26.068.740.344 16.038.564.765


PT LIPPO GENERAL INSURANCE Tbk PT LIPPO GENERAL INSURANCE TbkLAPORAN LABA RUGI DAN STATEMENTS OF PROFIT OR LOSS ANDPENGHASILAN KOMPREHENSIF LAIN OTHER COMPREHENSIVE INCOMEENTITAS INDUK PARENT ENTITYUntuk tahun-tahun yang berakhir pada tanggal For the years ended31 Desember 2021 dan 2020 December 31, 2021 and 2020(Dinyatakan dalam Rupiah, kecuali dinyatakan lain) (Expressed in Rupiah, unless otherwise stated)

PENDAPATAN REVENUESPendapatan underwriting Underwriting revenue

Premi bruto Gross premiumsPihak ketiga Third partiesPihak berelasi Related parties

Premi reasuransi Reinsurance premiumsPihak ketiga Third partiesPihak berelasi Related parties

Perubahan bersih liabilitas premi Net change in premium liabilities

Jumlah pendapatan premi neto Total net premium income

Hasil investasi Investment incomePenghasilan/(beban) lain-lain - bersih Other income/(expenses) - net

JUMLAH PENDAPATAN TOTAL REVENUES

BEBAN EXPENSESKlaim-bruto Gross claims


Klaim reasuransi Reinsurance claimsPihak ketiga Third partiesPihak berelasi Related parties

Perubahan bersih estimasi Net change in estimatedliabilitas klaim claims liabilities

Jumlah beban klaim neto Total net claim expenses

Beban komisi-bersih Commission expenses – netBeban underwriting lainnya Other underwriting expensesBeban usaha Operating expenses

JUMLAH BEBAN TOTAL EXPENSES

LABA SEBELUM PAJAK PENGHASILAN INCOME BEFORE TAX

Beban pajak Tax expense


2021 2020

1.946.346.665.099 1.497.404.765.636

(462.984.768.216) (231.358.312) (4.486.760.589)

67.529.125.000 59.579.209.504 6.444.664.034

145.830.733.496 146.813.089.507

2.092.177.398.595 1.644.217.855.143

74.560.108.112 59.072.408.090 51.483.112.452 118.483.345.506

(236.655.062.842) (274.853.366.732)

(237.901.352.840) (277.069.675.201)

37.104.571.589 38.264.488.213

(1.246.289.998) (2.216.308.469)

1.170.867.578.090 691.629.325.162

220.253.269.655 191.873.169.835

1.517.164.068.309 1.061.058.248.593

193.582.696.484 138.673.680.916

(49.773.505.441) (19.513.079.935)

143.809.191.043 119.160.600.981

67.774.989.262 35.721.793.770

1.371.664.359.341 930.434.512.150

1.710.746.764.793 1.199.731.929.509

1.303.889.370.079 894.712.718.380

704.680.801

(456.211.151.736) (467.471.528.805)

806.728.900 (37.298.287.134)

1.636.772.975.759 1.139.448.039.204

(455.979.793.424)


PT LIPPO GENERAL INSURANCE Tbk PT LIPPO GENERAL INSURANCE TbkLAPORAN LABA RUGI DAN STATEMENTS OF PROFIT OR LOSS ANDPENGHASILAN KOMPREHENSIF LAIN (Lanjutan) OTHER COMPREHENSIVE INCOME (Continued)ENTITAS INDUK PARENT ENTITYUntuk tahun-tahun yang berakhir pada tanggal For the years ended31 Desember 2021 dan 2020 December 31, 2021 and 2020(Dinyatakan dalam Rupiah, kecuali dinyatakan lain) (Expressed in Rupiah, unless otherwise stated)


PENGHASILAN KOMPREHENSIF OTHER COMPREHENSIVELAIN INCOME

Pos yang tidak akan direklasifikasi Items that will not be reclassifiedke laba rugi to profit or loss

Pengukuran kembali liabilitas Remeasurements of postimbalan kerja employment benefit

Beban pajak terkait Related tax income

Pos yang akan direklasifikasi Items that will be reclassifiedke laba rugi to profit or loss

Aset keuangan tersedia untuk dijual Available-for-sale financial assetsBeban pajak terkait Related tax income

Jumlah rugi komprehensif Total other comprehensive losslain tahun berjalan for the years

JUMLAH LABA KOMPREHENSIF TOTAL COMPREHENSIVE GAINTAHUN BERJALAN FOR THE YEAR

LABA BERSIH PER SAHAM - EARNINGS PER SHARE -dalam Rupiah penuh in full Rupiah

(56.479.376.033)

143.809.191.043 119.160.600.981

322.681.591 2.216.448.610 (70.989.950) (751.375.682)

251.691.641 1.465.072.928

68.149.859

(68.069.313.899) (54.974.219.399)

(68.321.005.540) (56.439.292.327)

40.083.706

75.739.877.144 64.186.381.582

959 794

2021 2020

(68.389.155.399)


PT LIPPO GENERAL INSURANCE Tbk PT LIPPO GENERAL INSURANCE TbkLAPORAN PERUBAHAN EKUITAS STATEMENTS OF CHANGES IN EQUITYENTITAS INDUK PARENT ENTITYUntuk tahun-tahun yang berakhir For the years ended31 Desember 2021 dan 2020 December 31, 2021 and 2020(Dinyatakan dalam Rupiah, kecuali dinyatakan lain) (Expressed in Rupiah, unless otherwise stated)

Cadangan perubahan nilai

Pengukuran wajar asetkembali liabilitas keuangan tersedia Belum

Tambahan imbalan kerja/ untuk dijual/ DitentukanModal Modal Disetor/ Remeasurement Reserves for changes Cadangan Penggunaannya/

Saham/ Additional of post of fair value of Umum/ UnappropriatedShare Paid - in employment available-for-sale General Retained Jumlah Ekuitas/Capital Capital benefit *) financial assets Reserves Earnings Total Equity

Saldo per 31 Desember 2019 75.000.000.000 102.724.933.405 (6.593.924.695) 40.123.715.805 18.000.000.000 697.395.636.306 926.650.360.821 Balance as of December 31, 2019

Dampak penerapan awal standar Impact of initial application of newakuntansi baru PSAK 73 - - - - - (113.570.212) (113.570.212) accounting standards PSAK 73

Saldo per 1 Januari 2020 75.000.000.000 102.724.933.405 (6.593.924.695) 40.123.715.805 18.000.000.000 697.282.066.094 926.536.790.609 Balance as of January 1, 2020

- - - (56.479.376.033) - - (56.479.376.033) Efek pajak terkait - - - 40.083.706 - - 40.083.706 Related tax effectPenilaian kembali imbalan kerja - - 2.216.448.610 - - - 2.216.448.610 Remeasurement employee benefitsEfek pajak terkait - - (751.375.682) - - - (751.375.682) Related tax effectDana cadangan umum - - - - 1.000.000.000 (1.000.000.000) - Appropriated for general reservesDividen kas - - - - - (32.100.000.000) (32.100.000.000) Laba bersih untuk tahun berjalan - - - - - 119.160.600.981 119.160.600.981


- - - (68.389.155.399) - - (68.389.155.399) Efek pajak terkait - - - 68.149.859 - - 68.149.859 Related tax effectPenilaian kembali imbalan kerja - - 322.681.591 - - - 322.681.591 Remeasurement employee benefitsEfek pajak terkait - - (70.989.950) - - - (70.989.950) Related tax effectDana cadangan umum - - - - 1.000.000.000 (1.000.000.000) - Appropriated for general reservesDividen kas - - - - - (41.850.000.000) (41.850.000.000) Laba bersih untuk tahun berjalan - - - - - 143.809.191.043 143.809.191.043


*) Direklasifikasi, lihat catatan 42 Reclassified, see note 42 *)

Komponen Ekuitas Lainnya/Other Component of Equity

Retained EarningsSaldo laba/


Aset keuangan tersedia untuk dijual Available-for-sale financial assets


Aset keuangan tersedia untuk dijual Available-for-sale financial assets


PT LIPPO GENERAL INSURANCE Tbk PT LIPPO GENERAL INSURANCE TbkLAPORAN ARUS KAS STATEMENTS OF CASH FLOWSENTITAS INDUK PARENT ENTITYUntuk tahun-tahun yang berakhir For the years ended31 Desember 2021 dan 2020 December 31, 2021 and 2020(Dinyatakan dalam Rupiah, kecuali dinyatakan lain) (Expressed in Rupiah, unless otherwise stated)

Arus kas dari aktivitas operasi Cash flows from operating activities

Penerimaan premi Premium income receivedPenerimaan klaim reasuransi Reinsurance claims receivedPembayaran klaim Claims paidPembayaran komisi-bersih Commissions paid-netPembayaran premi reasuransi Reinsurance premiums paidPembayaran beban usaha Operating expenses paidPembayaran lain-lain - bersih Other payments - netPembayaran pajak Taxes paid

Kas bersih diperoleh Net cash provided bydari aktivitas operasi operating activities

Arus kas dari aktivitas investasi Cash flows from investing activities

Hasil penjualan dan Proceeds from sale and redemptionpencairan investasi of investments

Penerimaan bunga Interest income receivedPenerimaan dividen Dividend income receivedPenerimaan reksadana Mutual fund income receivedPenerimaan sewa Rent receivedPenempatan investasi Placement of investmentsPerolehan aset tetap Acquisition of fixed assetsHasil penjualan aset tetap Proceed from sales of fixed assetsPembelian piranti lunak komputer Acquisition of computer software

Kas bersih digunakan Net cash used inuntuk aktivitas investasi investing activities

Arus kas dari aktivitas pendanaan Cash flows from financing activities

Pembayaran dividen Dividends paidPenambahan modal di entitas anak Capital subscription to subsidiaryPembayaran kembali atas

liabilitas sewa Repayments of lease liabilities

Kas bersih digunakan untuk Net cash used inaktivitas pendanaan financing activities

Dampak perubahan nilai kurs pada Effect of exchange rate changes inkas dan bank cash on hand and in banks

Kenaikan bersih Net increase inkas dan bank cash on hand and in banks

Kas dan bank pada awal Cash on hand and in banks attahun the beginning of the year

Cash on hand and in banksKas dan bank pada akhir tahun at the end of the year25.541.113.094 18.980.351.975

- (19.999.999.000)

4.699.238.681 665.000.001

(41.830.134.000) (32.084.592.000)

(43.156.438.638) (53.786.532.412)

(136.478.218.347) (149.474.433.032)

(215.600.000) (2.842.599.323)

14.959.078

6.560.761.119

54.432.332

2.123.826.434.454 1.531.461.014.747

(1.361.634.183.761) (924.171.947.011)

2021 2020

(62.226.346.827)

205.990.059.691 285.055.775.704

(16.996.532.252) (18.178.867.989)

(466.444.848.403) (417.965.077.755) (73.535.200.881)

(1.242.949.945.911) (1.623.493.387.109)

(141.100.708.237) (76.701.357.988) (83.924.561.585) (103.377.513.582)

10.689.146.187

18.980.351.975 8.291.205.788

(10.558.312.825) (10.054.810.989)

186.180.459.026 213.895.679.299

1.088.156.527.413 1.451.696.616.771 14.533.035.005

153.083.567 125.942.944

632.927.016 447.172.185

6.235.606.437

19.448.597.483 17.368.257.275

(1.326.304.638) (1.701.941.412)


PT LIPPO GENERAL INSURANCE Tbk PT LIPPO GENERAL INSURANCE TbkCATATAN ATAS LAPORAN KEUANGAN NOTES TO FINANCIAL STATEMENTSENTITAS INDUK PARENT ENTITYUntuk tahun-tahun yang berakhir For the years ended 31 Desember 2021 dan 2020 December 31, 2021 and 2020(Dinyatakan dalam Rupiah, kecuali dinyatakan lain) (Expressed in Rupiah, unless otherwise stated)

44. INFORMASI KEUANGAN TAMBAHAN 44.SUPPLEMENTARY FINANCIAL INFORMATION

a. Dasar penyusunan laporan keuangan tersendiri a. Basis of preparation of the separate financial statements entitas induk of the parent entity

b. Penyertaan saham pada entitas anak b. Investments in shares of stock of subsidiary

2021 2021

PT Lippo Life Assurance PT Lippo Life Assurance

2020 2020

PT Lippo Life Assurance PT Lippo Life Assurance

Biaya perolehan

Laporan keuangan tersendiri entitas induk disusun sesuaidengan Pernyataan Standar Akuntansi Keuangan (“PSAK”) No.4 (Revisi 2015), “Laporan Keuangan Tersendiri.

The separate financial statements of the parent entity areprepared in accordance with the Statement of FinancialAccounting Standards (“SFAS”) No. 4 (Revised 2015),“Separate Financial Statements”.

Acquisition cost

saldo awal/

Pada tanggal 31 Desember 2021 dan 2020, entitas indukmemiliki penyertaan saham pada entitas anak berikut:

As of December 31, 2021 and 2020, the parent entity has thefollowing investments in shares of stock of subsidiary:

PSAK No. 4 (Revisi 2015) mengatur dalam hal entitas memilihuntuk menyajikan laporan keuangan tersendiri maka laporantersebut hanya dapat disajikan sebagai informasi tambahandalam laporan keuangan konsolidasian. Laporan keuangantersendiri adalah laporan keuangan yang disajikan oleh entitasinduk yang mencatat investasi pada entitas anak, entitasasosiasi, dan pengendalian bersama entitas berdasarkankepemilikan ekuitas langsung bukan berdasarkan pelaporanhasil dan aset neto investee.

SFAS No. 4 (Revised 2015) regulates that when an entityelected to present the separate financial statements, suchfinancial statements should be presented as supplementaryinformation to the consolidated financial statements. Separatefinancial statements are those presented by a parent entity, inwhich the investments are accounted for on the basis of thedirect equity interest rather than on the basis of the reportedresults and net assets of the investees.

PSAK No. 4 (Revisi 2015): Laporan Keuangan Tersendiri yangberlaku efektif sejak 1 Januari 2016, memperkenankan metodebiaya perolehan dan metode ekuitas sebagai metodepencatatan investasi pada entitas anak, ventura bersama, danentitas asosiasi dalam laporan keuangan tersendiri.Perusahaan menerapkan metode biaya perolehan dalamlaporan keuangan entitas induk saja pada tanggal dan tahun-tahun yang berakhir 31 Desember 2021 dan 2020.

SFAS No. 4 (Revised 2015): Separate Financial Statementsthat effective since January 1, 2016, allows the use of the costmethod and equity method to record the investment insubsidiaries, joint ventures, and associates in the separatefinancial statements. The Company implemented cost methodin the financial statements of the parent entity only as at andfor the years ended December 31, 2021 and 2020.

Kebijakan akuntansi yang diterapkan dalam penyusunanlaporan keuangan tersendiri entitas induk adalah sama dengankebijakan akuntansi yang diterapkan dalam penyusunanlaporan keuangan konsolidasian sebagaimana diungkapkandalam Catatan 2 atas laporan keuangan konsolidasian, kecualiuntuk penyertaan pada entitas anak dan asosiasi.

Accounting policies adopted in the preparation of the parententity separate financial statements are the same as theaccounting policies adopted in the preparation of theconsolidated financial statements as disclosed in Note 2 to theconsolidated financial statements, except for investments insubsidiaries and associates.

Persentase Nilai tercatat

199.999.998.000 169.999.999.000

Penambahan/

Additions

-

29.999.999.000

beginning balance

saldo akhir/

Carrying value

ending balance

199.999.998.000 199.999.998.000

Kepemilikan/

Ownership

99,99%

99,99%

Percentage of

Kantor Pusat (Head Office)Lippo Kuningan Building Lt. 27 Unit A&FJl. HR Rasuna Said Kav. B -12Jakarta Selatan, 12940, IndonesiaPhone : (021) 525 6161Fax : (021) 525 7161

Kantor Operasional (Operational Office)Karawaci Office Park Blok I No. 30 - 35Lippo VillageTangerang, 15139, IndonesiaPhone : (021) 5579 0672Fax : (021) 5579 0682

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