"Library, what's library?"Creative library assessment

“All Our

Yesterdays

”

episode of

Star

Trek

“Library, what's library?"

Disc from the Library

How does an

academic community view a library?

How do libraria

ns assess a library?

Prediction

Looking from different viewpoints

Library prototype

Students’ schemata

Faculty schemata

Librarians

Systems/functionalist

approach

Managers

Interpretive

Digging deeper or “Working the Onion”

Quantitative research: Surveys, statistical analysis, sociometryQualitative research:Interview, focus groups, ethnography, observations, archival materials, discourse analysis, case study

Action research

Ethnography

Narrative

analysis

Types of tools and types of data

Tools

Traditional tools

Non-traditional tools

Our tools

Surveys

simulationnetnographysocial network analysis

Names Purpose TypeLibQual+ users' opinions

of service quality

survey

DigiQual user’s opinion of digital services

survey

MINES for Libraries

Purpose of use of electronic resources

survey

Project COUNTER electronic resources usage

ClimateQUAL staff perceptions concerning the library

survey

Library/ ARL Assessment tools

Institutional Effectiveness or Research

or AssessmentName Purpose TypeCIRP/ HERI Complex.

Student and faculty experience

surveys

HEDS Impact of teaching, research practices, IL

survey

IPEDS/NCES Integrated Postsecondary Education Data System

survey

NSSE Student engagement/experience

survey

SurveysScience + Experience

• Library survey ≠ “library questions”

• Beware of asking about causality

What are your main reasons for using the Library (check all that apply)?• No complex questions or

problems• Ask 1 question at a time

(double barreled questions• First hand experience• Limit hypothetical questionsWhat will be the great source of information in your field in 2 years?• Sensitive answersHow many times per month do you use library resources? vs. How many times per term have you been asked by instructor to use library resources?• Leading and loaded questionsExperts believe…Library is paying thousands of dollars to …What do you see as the disadvantages…• No unwarranted assumptionWith the budget like it is, do you think we should buy more audio-visual materials?

Geek Comic for April 20th – A Contradicting Survey Result about Surveys

.

Artifacts

Mission statement Learning

Objectives

Class observation forms

Assignments

Michael Wesch and his Digital Ethnography Research Team of 2011 has released Visions of Students Today: an exciting “video collage” about student life created by students themselves.

Participatory approach: As a member of faculty online and face-to-face committees and active member of online forums, network and communities of practice, you have access to first hand information for ethnographic researchAdjunct faculty forumQ: College required text books - Do you teach directly from them or do you draw support for your subject from other mediums?

The study of adjunct faculty

The median salary is $22,041Some 89 percent of respondents teach at two or more institutions

Report to House Education and the Workforce Committee, 2014)

Action Research

Disadvantages: bias, cannot be generalized, hard to get an outsider perspective, validityAdvantages: action-oriented, participatory

Organizational DiagnosisThe systematic and scientifically based assessment, description, explanation, and prediction of regularly occurring experience, behavior, and performance of members of organizations and their interaction.

PresentationAnalytics DashboardsIndianapolis Museum of ArtUMASS Amherst LibrariesIndiana U. –Purdue U.NCSU Libraries

UMASS Dashboard based on Tableau software

Input, output, outcomes

Assessment helps distinguish between teaching (input) and learning (outcomes)

Nelson, W.N, & Fernekes, R. W. (2002). Standards and assessment for academic libraries: A workbook. Chicago: Association of College and Research Libraries.

Mission

Inputs

Outputs

Outcomes

Strategies

Actions

Goals

Prediction

Excellent first year IL program

Students know how to

find, assess, and

use information

No need in “course or embedded

librarians”?

Optimization of

searching experienc

e

Students are able to find

information

No need for

reference librarian

s

Digitization

Everything is online!

No need in face2face or brick &

mortar service

Will a Library go supernova or just fade away?

X-ray images of Cassiopeia A, taken by the Chandra satellite.

CARTOON BY TOM GAULD

References

Duke, L. M., & Asher, A. D. (2011). College libraries and student culture: What we now know. Chicago: American Library Association.

Gordon J. Hewitt, Hewitt R.T. (2010). Ability, Assistance, and Collaboration in Academic Library Assessment. Library Philosophy and Practice , 479 Retrieved from http://digitalcommons.unl.edu/libphilprac/479

Nelson, W.N, & Fernekes, R. W. (2002). Standards and assessment for academic libraries: A workbook. Chicago: Association of College and Research Libraries

Kozinets, R. V. (2010). Netnography. Doing ethnographic research online . Thousand Oaks, CA: Sage Publications.

Morton-Owens, E. & Hanson, K. (2012). Trends at a Glance: A Management Dashboard of Library Statistics. Information Technology and Libraries, 31 (3).

Oakleaf, M. J., Association of College and Research Libraries., & American Library Association. (2010). The value of academic libraries: A comprehensive research review and report. Chicago, IL: Association of College and Research Libraries, American Library Association. Retrieved from www.aclr.ala.org/value.

Rambler, L. K. (1982). Syllabus Study: Key to a Responsive Academic Library. Journal of Academic Librarianship, 8(3), 155.