business management strategic management
TRANSCRIPT
BUSINESS MANAGEMENT
Strategic Management Management by Stephen P. Robbins ,Mary
Coulter Chp 9 11th Ed
STRATEGIC MANAGEMENT
LEARNING OBJECTIVES:
1) Define strategic management and explain why it’s important.
2) Explain what managers do during the six steps of the strategic management process
3) Describe the three types of corporate strategies
4) Describe competitive advantage and the competitive strategies organizations use to get it.
WHAT IS STRATEGIC MANAGEMENT?
Strategic Management-
a)Business Model; b)How a
company is going to make money
1)Planning
2)Organizing
3)Leading
4)Controlling
WHAT IS STRATEGIC MANAGEMENT
Strategic management is what managers do to develop the organization’s strategies. It’s an important task involving all the basic management functions—planning, organizing, leading, and controlling.
What are an organization’s strategies? They’re the plans for how the organization will do whatever it’s in business to do, how it will compete successfully, and how it will attract and satisfy its customers in order to achieve its goals. Business Model
WHAT IS STRATEGIC MANAGEMENT
Management functions
• Planning
• Organizing
• Leading
• Controlling
Organization’s
strategies
• Plans for how the organization will do whatever it’s in business to do
• How it will compete successfully
• How it will attract and satisfy its customers in order to achieve its goals
MANAGEMENT FUNCTIOS
are planning, organizing, leading and
controlling
→ how well managers perform these
functions determines how efficient and
effective their organizations are
PLANNING
… is a process that managers use to
identify and select appropriate goals and
course of action
Three steps in the planning process are:
1. deciding which goals the organization
will pursue
2. deciding what courses of action to adopt
to attain these goals
3. deciding how to allocate organizational
resources to attain those goals
PLANNING
Goals
•Eg to increase sales
•Ultimate goal to increase profit
Courses of action
•Eg increase advertisement
•Increase no. of sale representative
Allocate organizatio
nal resources
•Eg to budget for Advertisement & new recruits
The outcome of planning is a strategy, a
cluster of decisions concerning what
organizational goals to pursue, what
actions to take, and how to use resources
to achieve goals
PLANNING
ORGANIZING
…is a process used to establish a
structure of working relationships that
allows to interact and cooperates to
achieve organizational goals
ORGANIZING
ORGANISATION STRUCTURE
Head of Department
Executive Executice Executive
Assistant Head
CEO
Department Department Department Department
PA
Departments- HR,
Finance, Production,
Sales, etc
is a process used to
establish a structure
of working
relationships that
allows to interact and
cooperates to achieve
organizational goals
ORGANIZING
Work scope of employee
Reporting to superior
Interactions with other
department
is a process used to establish a
structure of working
relationships that allows to
interact and cooperates to
achieve organizational goals
ORGANIZING
The outcome of organizing is the creation
of an organizational structure, a
formal system of task and reporting
relationships that coordinates and
motivates members so that they work
together to achieve organizational goals
→ determines how an organization’s
resources can be best used to create goods
and services
LEADING
…is articulating a clear vision for
organizational members to follow and
energizing and enabling organizational
members so that they understand the part
they play in achieving organizational
goals
LEADING- OUTCOME
3)Individuals , group motivate
to achieve to the highest
potentials of goal
2)Leader use Vision , influence, motivate & communicate to
coordinate
1)Leadership lead
Leadership depends on the use of
power, influence, vision, persuasion,
and communication skills to
coordinate the behaviors of
individuals and groups so that their
activities and efforts are in harmony
and to encourage employees to
perform at a high level
CONTROLLING
…is evaluating how well an organization
is achieving its goals and take action to
maintain or improve performance.
CONTROLLING- MONITOR
EMPLOYEES ACTIVITIES
Goals Actual Performance
Actions to take
Evaluation
Variance analysis
Budget
Targets
Standards
WHY IS STRATEGIC MANAGEMENT IMPORTANT?
3) Organizations are complex and diverse.
Each Part need to work together Strategic Management helps to
coordinate to achieve the Orgn Goals
2) Managers in organizations face continually changing situations
Use Strategic management to decide on course of actions
To cope with uncertainty
1)It can make a difference in how well an organization performs.
Business Fail Business Succeed
SIX STEPS OF THE STRATEGIC
MANAGEMENT PROCESS
Step 1
• Identifying the Organization’s Current Mission,Goals, and Strategies
• mission—a statement of its purpose; to identify what it’s in business to do
Step 2
• Doing an External Analysis (opportunies, threat)
• examine the economic, demographic, political/legal, sociocultural, technological, their impact on the organsation
Step 3
• Doing an Internal Analysis (strengths, weaknesses)
• information about an organization’s specific resources and capabilities.
SIX STEPS OF THE STRATEGIC
MANAGEMENT PROCESS
Step 4
• Formulating Strategies
• design strategies that will help an organization achieve its goals.
Step 5
• Implementing Strategies
• need to implement once strategies are formulated
Step 3
• Evaluate results
• How effective have the strategies been at helping the organization reach its goals?
• What adjustments are necessary?
EXAMPLE
Example – YTL POWER
Vision To be the leading provider of integrated utilities and energy solutions
for a sustainable future.
Mission We aim to provide value-added solutions in the generation and retail
of multi-utilities, trading and tank leasing by leveraging on our
operational efficiencies, people and leading technologies.
VISION, MISSION
Search for a company vision and mission statement and evaluate the mission statement using the following :
Customers: Who are the firm’s customers?
Markets: Where does the firm compete geographically?
Concern for survival, growth, and profitability: Is the firm committed to growth and financial
stability?
Philosophy: What are the firm’s basic beliefs, values, and ethical priorities?
Concern for public image: How responsive is the firm to societal and environmental concerns?
Products or services: What are the firm’s major products or services?
Technology: Is the firm technologically current?
Self-concept: What are the firm’s major competitive advantage and core competencies?
Concern for employees: Are employees a valuable asset of the firm?
THREE TYPES OF STRATEGIES
Multibusiness
Corporation
Strategic
Business Unit 1
Strategic
Business Unit 2
Research and
Development Manufacturing Marketing Human
Resources Finance
Strategic
Business Unit 3
Corporate
Strategy-Top
management Competitive
Strategy-
Middle
management Functional
Strategy- Lower
management
THREE (3) TYPES OF CORPORATE
STRATEGIES
1) Growth strategy
• expands the number of markets served or products offered
• through its current business(es) or through new business(es).
• 1) > concentration- Focuses on its primary line of business and increases the number of products offered or markets served in this primary business
• 2) >Vertical integration- Either backward, forward, or both.
• Backward -the organization becomes its own supplier so it can control its inputs.e,g . Ebay owned on line payment business
• Forward - becomes its own distributor and is able to control its outputs. E.g Apple own its worldwide distribution store
TYPES OF CORPORATE STRATEGIES
Growth strategy
• 3) >Horizontal integration - combining with competitors e.g French cosmestice L’Oreal acquire body shop, maybelline ,etc
• 4) > Diversification - expand to either related or unrelated business
TYPES OF CORPORATE STRATEGIES
2) Stability strategy
• a corporate strategy in which an organization continues to do what it is currently doing.
• e.g. continue to serve existing customers, offering same products, maintaining market share.
• The organization doesn’t grow, but doesn’t fall behind either.
TYPES OF CORPORATE STRATEGIES
3) Renewal Strategy
• retrenchment strategy – cut no. of staffs
• turnaround strategy- restructure- more drastic> cut cost and restructure organisation operations.
• e.g. close down a section of the plant, or sell off its subsidiary etc
TYPES OF CORPORATE
STRATEGIES
How Are Corporate Strategies
Managed?
A business unit is evaluated using a
SWOT analysis and placed in one of the
four categories
COMPETITIVE STRATEGIES
A competitive strategy is a strategy for how
an organization will compete in its
business(es).
COMPETITIVE STRATEGIES
Developing an effective competitive strategy requires an understanding of competitive advantage, which is what sets an organization apart—that is, its distinctive edge.
Competitive advantage-Organization’s core competencies by doing something that others cannot do or doing it better than others can do it
COMPETITIVE STRATEGIES
FIVE FORCES MODEL
Five competitive forces dictate the rules of
competition.
Together, these five forces determine
industry attractiveness and profitability,
which managers assess using these five
factors:
FIVE FORCES MODEL
1
• Threat of new entrants. How likely is it that new competitors will come into the industry?
2
• Threat of substitutes. How likely is it that other industries’ products can be substituted for our industry’s products?
3 • Bargaining power of buyers. How
much bargaining power do buyers (customers) have ?
FIVE FORCES MODEL
4
• Bargaining power of suppliers. How much bargaining power do suppliers have?
5
• Current rivalry. How intense is the rivalry among current industry competitors?
CHOOSING A COMPETITIVE STRATEGY
Once managers have assessed the five
forces and done a SWOT analysis, they’re
ready to select an appropriate competitive
strategy—that is, one that fits the
competitive strengths (resources and
capabilities) of the organization and the
industry it’s in.
WORKSHOP
1) Explain what managers do during the six steps
of the strategic management process.
2) Describe the three types of corporate strategies
3) Describe competitive advantage and the
competitive strategies organizations use to get it.