annual report - skills for change

2019/2020

ANNUALREPORTDiversity through our people and our programs

Skills for Change is known for pioneering programs thatrespond to shifting immigration and workplace trends and lead to employment. The first program, in 1982, was an officetraining program that successfully led all its first graduates, a group of women from Southeast Asia, into full timeemployment. We take pride in our track record and therecognition of our agency within and outside the GreaterToronto Area and province as a leader in services tointernationally trained immigrants.

VISION STATEMENTWe envision a Canada where every immigrant succeeds.

MISSION STATEMENT We provide learning and training opportunities for immigrantsand refugees to access and fully participate in the workplace and wider community.

ANNUAL REPORT 2019/20 2

CORE VALUES

Client-CenteredOur primary focus is on our clients, theimmigrants and refugees who havecome to our communities to create alife for themselves and their families.

RelationshipsWe build and maintain relationshipsthat are mutually beneficial for ourclients and employers, thereby making apositive contribution to the Canadianeconomy and broader society. RespectWe respect and value the diversity of our team, and those we serve. We behave with integrity, compassion,and empathy to ensure that allpersons are treated with dignity.

EngagementWe engage all stakeholders toproduce meaningful results. Allstaff play a critical role in serving as catalysts for the success of our clients.

ExcellenceWe deliver quality and excellence inall that we do. We pursue new andpioneering ideas in our efforts toserve both clients, and employers.

ResultsWe deliver measurable results andcreate positive impact through ourwork. We hold ourselvesaccountable for the commitmentsmade in our Mission and Vision.

A LOOK BACK TO OUR 2019-2020


EXECUTIVE MESSAGE

Dear Stakeholders

We are pleased to present to you the 2019-2020 Annual Report for Skills for Change.

We had an extremely busy and exciting 37th year, implementing our strategic plan initiatives with a focus ondiversity through our programs and our people – continuing to build new programs for our diverse set ofclients, while strengthening organizational capacity and operations. I am pleased to report that throughstrong management and the launch of new programs, we are in a surplus state for this fiscal year.

Below are some key highlights of the year:

Organizational CapacityFocusing on program and service enhancements, we further developed our brand and presence in thecommunity through enhanced digital marketing strategies. We increased our Facebook followers by 40%and LinkedIn followers by 46.4% while increasing engagement with clients and the community on socialmedia, and provided relevant and interesting content and promoted an increased number of targeted eventsand workshops.

We further developed our bridging programs through the creation of our Bridge2Work model, designingprogram teams that provide wrap-around services to our clients, embedding employment supports andemployer connections, mental health and wellness supports and the delivery of industry-specific trainingmodules.

Review and Expansion of ProgramsFocusing on delivery methods and employer engagement, and in preparation for the COVD-19 pandemic inearly 2020, we implemented a strategy to expand our offerings to include virtual delivery of programs andworkshops, generating a broader reach and engagement with our clients. In addition, through enhancedemployer engagement, we increased participation of our mentoring events by an average of 30% from theprevious year.

Funding DiversificationFocusing on funding opportunities and strategic partnership development, we are pleased to have launchednew programs and program expansion pieces in 2019-2020. Our IRS Hub programs, including ourNewcomer Entrepreneurship Hub and Health Informatics programs were approved for an additional 5 yearscommencing April 2020; we expanded our mental health and wellness supports beyond our WomenConnecting with Women program to provide these supports to all clients; we launched our HorticultureTechnician Pre-Apprenticeship Program for women in June 2019 with 17 clients completing the program;through strategic partnerships developed in Peel region, we engaged 13 key organizations/companies aspart of our Advisory Board in our Employer Innovation for Newcomer Employment project.


Finally, we were approved for new programs to be launched in 2020-2021, including ourHorticulture Technician Pre-Apprenticeship Program in Hamilton-Niagara Region (to commencein 2020); Welding and Employment Skills Training program, and our Women in IT program.

People Management

Focusing on training and development, and in preparation for the unforeseen pandemic at thestart of 2020, we launched a full suite of training for our staff to provide them with the tools todeliver programs, virtually. The rollout and measures of success will commence in the 2020-2021year.

With the successes of the 2019-2020 year and the need to take rapid action due to theunprecedented pandemic, our Board of Directors is extremely proud of the work being done toadvance our strategic plan and deliver on our business continuity through emergency planning.Our management team has done an incredible job in leading program design and new andexisting program delivery; our staff continue to provide the highest quality service to our clients.

We would like to thank our staff, management team and the Board of Directors for their hardwork in meeting the needs of our clients and the community. In addition, we’d like to thank ourfunders, donors, sponsors and community partners for their continued support. We’d also like tothank our many volunteers and mentors for their continued commitment to communityengagement. Together, we are one step closer to building welcoming and equitablecommunities, where every immigrant succeeds in Canada.

Sincerely,

Alex PetrovicChair of Board, Skills for Change

Surranna SandyCEO, Skills for Change

Azim Lila, ChairAlex Petrovic, Vice ChairJanice Charko, TreasurerVictor Tung, DirectorChristina Fung, DirectorChiu Yen Yeh, Director

Madalina Toca, DirectorNicole Pitt, DirectorRia Madan, DirectorVijay Dhayaleeswaran, DirectorClaire Victor, DirectorMaja Neable, Director

2019-2020 BOARD OF DIRECTORS

In Celebration of

ROLAND RHOOMS

1967 - 2020

On March 17, 2020 we lost our friend, colleague and mentor Roland Rhooms, Director ofPrograms and Services. Roland joined Skills for Change as a facilitator/counsellor for theSTIC program 22 years ago. He held various management roles, including Manager ofPrograms and Services. For the past 8+ years, Roland was the Director of Programs andServices, overseeing the IRS Hub (Settlement, Language and Mentoring programs) as wellas Bridge-Training programs.

He really enjoyed facilitating and would jump at the opportunity to do so. He was aspeaker/MC for many of our events such as Mentoring for Change recognition, AnnualGeneral Meeting and others. He was passionate about mentorship and was a mentor formany of his colleagues at Skills for Change.

He was a great public speaker, extremely engaging, funny and really understood thesector needs. He was a senior member of the Consortium of Agencies SupportingInternationally Trained Persons (CASIP) and sat on several community roundtablesincluding the Regional Diversity Roundtable of Peel. Roland was involved in manycollaborative projects internally and externally, with a particular focus on ensuringinternationally trained professionals’ skills and credentials are recognized and can fullycontribute to the Canadian economy. Roland was a leader in sector knowledge andexperience, by many of our community partners.

Roland was instrumental in building new programs, having spearheaded the developmentof our Trades Win Support Program, IRS Hub, and our recently launched Welding andEmployment Skills Training program, one of the last proposals he had developed. He waswell-known in the sector and developed many partnerships with colleges, universities,unions and community agencies that supported the work of our Agency.

Roland was a devoted husband and father to two children; Roland was passionate aboutbasketball and was an assistant coach of his son Aaron’s basketball team with theOakville Vytis basketball club.

Roland was a mentor and friend to so many of us at Skills for Change and he will bedearly missed.


In Celebration of

PAULO FARIA

1978-2020

"Paulo lived a life that was full of joy.

Full of joy for gardening, quantum physics, cooking and baking.Whenever I think about him, I remember how much he lovedhis partner, his life with him and what he was doing to makehim happy. He enjoyed baking cakes and decorating them.

His garden was full of various kinds of flowers. Each flowerwas planted for a reason. He wanted his garden to beappealing to different species of birds and butterflies. I wish Ihad told him how much I loved listening to him talking abouthis garden. We shared the same passion!

He used to tell me he did not enjoy going to family resortsbecause kids would drive him crazy, but after a few months, hecame to me and told me maybe after all it was time for him toadopt a kid and teach him all what he loved, about physics,gardening and baking... Paulo had so much passion and lovefor his life!

He and his partner renovated their house themselves andmade it a home they loved so much. I know he wanted tofurther his studies in quantum physics and make it possible forhuman beings to be transferred from the current time into thefuture or past, just like movies... At least, he himself, managedto move to another world...

To a lot of colleagues, he was an IT staff who would come tothe office to settle an IT issue, but to me he was a kind heartedhuman being who would bring interesting topics to the officeto discuss while we were trying to figure out why one of theprinters or computers was not working anymore...

Paulo will be for sure missed."

By Maryam HarajiTrades-Win Support Program Site Supervisor

We are deeply saddened by the loss of our friend and

colleague, Paulo Faria. Paulo was our IT support for

many years. Below are two tributes:


"Paulo was a giving person.Aspiring scientist.Endlessly optimistic in his world view and approach to life.

For those who didn't know him well he didn't particularly stand out, or if hedid, it was likely as an idiosyncratic acquaintance.

At work Paulo worked tirelessly and pushed the boundaries of theconventional. Frequently he would prove peers in IT wrong, with hisstrategic thinking and problem solving skills.

It was not unusual, for example, for him to work on a problem through thenight to help a staff member or department with a particularly difficultissue that he thought he could solve. The type of problem others wouldgive up on.

But few knew this.He shared his excitement and life adventures freely butwith just a small group.

He was a tough guy. I recall a winter evening near 791 when he went outfor a coffee next door. This is where someone stole his phone when heplaced it down momentarily on the counter at the shop. He didn't see theperson. He new only that the phone was there one moment and gone thenext. Because this was work property, I remember him telling it, he took itpersonally; and upon himself to use his personal phone, and the "find myphone" feature to track down the thief.

With his other phone as a tracker and in his car, he followed this personacross town that evening, to a mall parking lot in Vaughan, he said, wherehe forcefully took his phone back. And may or may not have gentlysmacked the thief in the face.

He was a gentle guy. I recall some time ago Paulo proudly showing me apicture of a hummingbird eating out of his hand. It turned out that in hisbeautiful home garden, where he laboured regularly, he had taken theinitiative to train the hummingbird. A process that takes tremendouspatience and upwards of 2 weeks of repetition to complete. With equalflare he created an ecosystem with housing, food and safety, that invitedsimilarly exotic birds to visit his garden often. He was an avid fan of livetheatre.And equally sensitive to the differences between Vivaldi fourseasons concerti, for example (he seemed to prefer spring, if I recallcorrectly)

Mostly, he was a true child of life."

By Leandro Valente, IT

IMMIGRANT, REFUGEE & SETTLEMENT HUB

Year Results

Year Results

LANGUAGE PROGRAMS

94Clients/students accessed

sector-specific terminology andemployment preparation training

(CCW program)

IRS programs operate like a “hub,” delivering a hybrid model of classroomand online learning, as well as itinerant programs and services to meet theneeds of immigrants and refugees in the various communities within theGreater Toronto Area (GTA)

166Clients/students attendedLINC classes in either level

4/5 or 6/7.

SETTLEMENT SERVICES

2391IRCC eligible clients

1567NSP eligible clients wereprovided with information

orientation, workshops,one-on-one settlement

counselling and referrals

Year Results

CARE FOR NEWCOMER

CHILDREN (CNC)

49Children participated

in CNC while theirparents attendedlanguage classes

(LINC/ELT).

66Persons participated

in the leadership training

YOUTH LEADERSHIP

PROGRAM

NEWCOMER EMPLOYMENT

WORKSHOP

265Clients attended

employmentworkshops and

accessed employmentcounselling support.


COMMUNICATIONFOR THE

CANADIANWORKPLACE

10

workshops deliveredwith 94 clientsparticipating

LANGUAGEINSTRUCTION

FORNEWCOMERSTO CANADA

“New to the country the client needed help with improving theirEnglish particularly in workplace and sector specific terminology,Canadian experience and connecting with Employers. The CCW/ELTtraining for Engineering Professionals helped the client improve theirEnglish (workplace, terminology, etc.), learn how to prepareresume/cover letter, interview skills and learn about their profession.As a result the client was selected for an interview and was hired asan Architect at ICON Architects.” - Client

Key Events

Key Success

PeopleTalking

about Us

5

sessions delivered

SETTLEMENTSERVICES

(IRCC, NSP)

199

Information/orientation sessions

and settlementrelated workshops

We exceeded our needs assessment & referral by 105%allowing more access to settlement supports for newcomers inthe community.

We continue to provide itinerant services in the community atorganizations such as CCLCS, College Boreal and TCDSBESL/LINC.

We exceeded our needs assessment & referral by 29%allowing more access to settlement supports for newcomer inthe community with various immigration status.


WOMEN CONNECTING WITH WOMEN

Year Results

353Clients served

Our Women’s program supports immigrant and refugee women toaddress the systemic challenges of newcomer women facing multiplebarriers. We provide access to one-on-one counselling, support groups,mentoring, language enhancement and life-skills training. The goal is fornewcomer women to feel empowered and to support their social andeconomic integration in the Canadian Society

449Women

participated in group mentoring

Key Events

Key Success

People Talkingabout Us

108Workshops

“Needed to increase my self-awareness and look for guidance to resolveconfusion and stereotype so as to find strategies to adapt toCanadian culture. By attending online workshops and talkingvia phone calls, it helped to analyse root causes, reduce my stress,organize by thoughts, clear my mind therefore I am ableto look for methods on how to adjust my situation to life in Canada."- Women Connecting with Women Client

Establishment of a women’s program with supportive/crisis counselling.

Presented our WCW model with an emphasis on the importance ofsupportive/crisis counselling and trauma informed care at the CannexusConference 2020.

145Supportive/Crisis

Counselling sessionsconducted


Women Empowering Women Forum:

60 women participated in our 3rd Annual Women Empowering WomenForum on March 7, 2020. The forum included 6 workshops, a paneldiscussion and an Indigenous performance. Dr. Swarn Larta was awardedthe Women Empowering Women Award.

MENTORING FOR CHANGE

Year Results

102Clients served

The Mentoring for Change program has 25 years positive track record ofassisting skilled internationally educated professionals in their settlementprocess, language skills development, entrepreneurship guidance andsearch for employment by matching them with industry-specific mentors.

Key Events

Key Success


On Dec 5, 2019, We held our annual mentoring recognition event.

This year’s theme is "Legacy of Influence, Mentoring Helps OthersGrow". The program consisted of: Live entertainment by Mel Dube,Keynote Speaker: Director of ScotiaBank, Diana Wielgus, MBA, CPA,CGA, Networking, Gratitude and Happiness message delivered byNarges Khazraei, Mentor/Mentee stories, Mentoring Recognition andAwards

"I would like to emphasize that I had a valuable collaboration from mymentor, who was by my side supporting me even at the bad timeswhen I was sad due to a bad interview. She also raised opportunitiesthat I was not seeing and with that I was able to open some new pathslike this spot as Architectural Model Maker. In this position I amresponsible for translating the architectural designs of architecturaloffices in Canada and the United States and sending them to theproduction team using AutoCad Software.

My appreciation to you, my mentor and the entire Skills for Changeteam, my huge thanks for the excellent work you are doing." - Mentee

Exceeded mentoring match target by 11%.

Over 350 were assessed and referred to appropriate programs andservices


YOUTH LEADERSHIP PROGRAM

Year Results

66Youth Clients (16-29)

served

Youth leadership program Lead On! is a program for newcomeryouth* (16-29 years) to develop their skills and leadershipexperiences.

Key Events

Key Success


Due to the COVID-19 pandemic the annual Youth Expo that wasscheduled for March 2020 was cancelled. The Youth Expo theme for2020 was STEM. We engaged 15 volunteers and 150 individualsregistered on Eventbrite.

6Training sessions were

delivered

“The experience of watching children learn about gardening andholding interest in what happens in nature was fulfilling and fun as aleader.” - Client

Exceeded our client target by 32%


Year Results

Key Events

Key Success


Participants reported a high level of satisfaction with the program, with avast majority being satisfied or very satisfied with the workshops, speakerand mentoring sessions, recreation sessions, and facilitators.

Participants also reported learning more about leadership,entrepreneurship, career options, and actively participating in thecommunity. More than 85% felt that they had improved their skills andknowledge through group mentoring sessions and workshops.

Participants expressed that they had made new friends, enjoyed spendingtime with old friends,and felt more connected to their community.

STEP AHEAD

18Youth Participants

Local training, placements and summer employment opportunitiesgeared towards delivering sport and recreation sessions to other youth.Aside from workshops and sports, this program also offers mentoring,visits to universities, companies, and others that will help youth decidetheir future in any of these paths

6Workshops were held in

Leadership, Entrepreneurship, &Community Impact

“The experience of watching children learn about gardening and holdinginterest in what happens in nature was fulfilling and fun as a leader.” - Client


Year Results

The Youth Greening program allows youth to learn more aboutenvironmental preservation, community involvement, and urbangreening. Project activities include a holistic education program thatcombines environmental education (indoors workshops and outdoorsactivities), artistic expression (arts and crafts), healthy living skills(indoors and outdoors activities) and leadership (children will lead theirown project: urban gardens and green spaces in the community)

Key Events

Key Success


YOUTH GREENING

15Youth Leaders

61Youth Participants

(exceeding the target)

“Before I did not know how to plant stuff and now I do, and it’s reallyfun too! And you can do it with your neighbours and your friends andyou can learn different stuff.” - Client

5 green spaces created23 trees plantedItinerant exhibition created and circulated


14Workshops held on environmental

education, gardening, artisticexpression, healthy living skills,

leadership

Year Results

Key Events

Key Success


"I had no knowledge of how the exam for electricians was. Withaccessing the bridging program, I learnt contents of examination, howto take the exam and how to navigate through the code boo and solvethe questions on the exam. By support of Trades Win Supportprogram, I achieved my goal."

- Dheeraj Kumar Girdhar

TRADES WIN SUPPORT PROGRAM

586Clients supported withthe Trades Equivalency

Assessment

The Trades Win Support Program is a sector-specific bridging programthat helps internationally trained tradespersons become licensed andjob ready.

55Events

27Workshops

126Completed the Bridging

Program

The Skilled Trades Expo, held on November 14 2019, with over 300attendants, surpassed applied and accessed benchmarks set for theevent.


HEALTH INFORMATICS PROGRAM

Year Results

43Clients participated

The Health Informatics Bridging Program at Skills for Changeprovides internationally trained newcomers with a background inhealthcare or the IT sector, the knowledge, and experience theyneed for a rewarding career in the field of Health Informatics

Key Events

Key Success


Cross cultural communicationWorker’s rightsHealth Literacy

3Workshops

"The Health Informatics program sessions were conducted by many wonderful,amazing and incredible instructors and guest speakers. All along this journey, Ilearned many skills from IT language to Canadian health system to businessanalytics...Do not hesitate to enroll in this program you will get the best fromeach participant and instructor." - Akram Ben-Aissa, Graduate

108%Client Participation

114%Client Graduation

32Clients graduated


Year Results

Key Events

Key Success


'"I just wanted to let you know how I have enjoyed your e-Communication and Business Writing class for the past few weeks.The class has been absolutely superb and I genuinely enjoyed eachand every moment of it. The content is very informative and incrediblyuseful. I have attended several workshops on Business Writing beforebut I can't remember any of them having such a strong impact on me.You have done a wonderful job and I appreciate your efforts. I willsurely recommend this class to my colleagues and friends outside ofthis course.' - A client of the Accounting & Finance Bridging Program

ACCOUNTING AND FINANCE BRIDGING PROGRAM

106% clients secured unpaid placement72% clients gained employment

Clients gain the necessary skills and confidence to integrate intothe job market

59Clients screened

Bridging programs are specifically designed for Ontario Residents whohave education and work experience in Accounting/Bookkeeping, Financeand IT from their home countries, and want to become familiar with theCanadian Accounting and Financial systems in Canada, in order to findemployment in their field.

3Events

CPA Info SessionCPA Symposium

Working In Series -Finance Industry

3Workshops

Skills to EmploymentBeing Diverse and

SuccessfulCross cultural

communication

19Clients graduated


CAREER SKILLS PROGRAM

Year Results

Key Events

Key Success


“I have had a very positive experience In both Taxation T1 and T2 withJason as lecturer. Jason is well qualified as a CPA and he takestime to go over difficult concepts, forms and problems as well as invitequestions on material being covered. I would recommend this course toanyone wanting to learn T1 and T2 tax without reservations.”- A client of our Career Skills course.

7% increase in the clientele24% increase in Accounting Essentials with QuickBooks course registrationsIncrease in pool of Subject Matter Experts

400+Clients served

For nearly 20 years, we have offered fast and affordable courses toupgrade and successfully ramp up business skills, network certificationand soft skills. Career Skills are hands on courses led by topinstructors

6 Open Houses held in collaboration with Employment Ontario toshowcase different courses being offered at the Career Skillsprogram. The clients got the opportunity to make better informeddecisions to meet their career goals.


Year Results

Key Events

Key Success


This year we piloted our Skills for Change Job Board. The Job Boardallowed our registered employers to share their employment opportunitieswith our clients. Clients had the opportunity to apply directly to thesepositions where the feedback on the recruitment progress and outcomeswere shared with our Counsellors and Employment Engagement team.The strategy for 2020-2021 is to improve our assisted client access to theJob board by offering a private portal for clients to log in and track thejobs they have applied and their progress to ensure that clients get the fullbenefits of our customized client focused services.

EMPLOYMENT ONTARIO

5556Clients served through

our assisted andunassisted services

Employment services programs consist of career counselling,workshops, information sessions, job preparation and training, as wellas job placement for local job seekers and underserved communitymembers. Skills for Change provides these services at two differentlocations in East and West Toronto.

872Clients foundemployment

188Clients pursued furthertraining and education

“I am so impressed with your team and their dedication to professionalism,definitely one of THE BEST employment centres in the GTA! This team fromwhat I've seen in just a short time period, consistently goes above and beyondtheir job descriptions every single time! Amazing work guys, I will be sure torefer you to my friends who are looking for work.” - This participant got hired with an Architect Company.


3Signature Events

such as Community Appreciation with

14 exhibitors

24Job Fairs

NEH (NEWCOMERENTREPRENEURSHIP HUB )

Year Results

206Clients received needs

assessment and referral

This innovative community project experienced multiple transitionswhile managing to deliver excellent programming. This three (3) yearproject provides extensive in-class and in-community training to supportand prepare newcomers who plan to open a business in Canada.

Key Events

Key Success


PITCH NIGHTNEH graduates prepare apitch and present it to agroup of judges whoprovide feedback anddecide on the winner.

4NEH Training Cohorts

Delivered

"“As a newcomer, NEH helped me get off the ground in Canada fromday 1. It facilitated an opportunity for me to meet people and makelong-lasting connections. The NEH program made sure I stayed ontrack, and made progress, during the cohort with deliverables. I felt theprogram was worth my time and glad I enrolled in it. The NEH team isreally empathetic towards newcomers trying to establish a business,since newcomers not only face the herculean challenges that comewith running any business but also the challenges of trying to start anew life in a new county and culture. The team is cognizant about eachindividual's unique situation, which creates a pillar of confidence for theperson. Kudos to the entire NEH team for running a good program andreally helping entrepreneurial newcomers get started in Canada." - NEHclient

Exceeded our client targets by 27% allowing more accessto the program for newcomer entrepreneurs. We alsocontinue to have a waiting list to register for futurecohorts.

61Participated in NEH

Training


Year Results

Key Events

Key Success


HORTICULTURE TECHNICIAN PRE-APPRENTICESHIP PROGRAM

Women had the opportunity to attend Landscape Ontario Congress onJanuary 9, 2020. The Congress is an annual trade show and Conference forCanada’s horticulture and landscape professionals. It has over 600 vendors,45 presenters, and approximately 15,000 industry professionals attend thetwo day event. Women were able to explore the career pathways and buildtheir networks. In addition, Skills for Change was one of the presenters onJanuary 8, 2020 - “Be Outside the Box - develop a toolbox for Training,Incentives and Recruitment Strategies; Upskill your Workforce!”. The sessionexplored the dynamics of hiring and retaining a diverse workforce.Providinginformation on how to build and maintain an inclusive workplace. Employerswere informed about Skills for Change full suite of services includingtraining/placement incentives and recruitment assistance.

72Women attended our info

sessions

In addition to the weekly workplace preparation sessions, Skills for Changeincorporated Mentoring Networking events. The first mentoring sessionwas on December 3, 2020 in where sector employers and alumni were ableto present and connect with the participants to discuss their experiences inthe sector, both the challenges and the progressions, as well as providecareer advice. The second session was held on March 3, 2020. Thisincluded a panelist discussion with 3 former pre-apprenticeship studentsand 1 diploma student. Mentors shared their career pathways in the sector,what attracted them to a green career and future aspirations. Skills forChange also discussed the shared benefits of mentoring receiving andgiving back, to introduce the idea of peer mentoring with the current andfuture 2020-20201 pre-apprenticeship students. Both of these events wereeducational, empowering and inspiring forwomen.

24Started the Program

17Completed the class

component

"I really feel that this program has a solid basis to start this journey ofapprenticeship and I really hope to continue on and learn and grow." - Sharon Kawabata, Horticulture student


EMPLOYER ENGAGEMENT

Year Results

1976Employers Engaged with for recruitment,

mentoring, corporate socialresponsibility initiatives and other events

Employer Engagement program offers a range of free services to employers,including recruitment services, financial support for hiring and training newemployees, impactful corporate social responsibility opportunities and corporatetraining for staff. We host job fairs, connect employers with qualified candidates,host mentoring events and deliver on-site technical and soft skills training. Wepartner with community agencies, corporate and government sectors for ourvarious program delivery.

Key Events

Key Success


48Events

“We’ve developed a strong partnership with Skills for Change over the pastseveral years. They have played a crucial role in connecting us with skilledcandidates that meet our business needs.”- FGF Brands, Talent Acquisition Team

"Skills for Change is providing us with the opportunity to work withsomeone who has incredible skill and creativity. Through Skills for Change,I was able to develop a training plan that met the needs of our ProgramEvaluation priorities of our organization. I am thankful for the support Skillsfor Change and working with the team has been a delight. I have alreadyrecommended Skills for Change to my colleagues."- Stella's Place

We were able to establish partnerships with many key corporations tosupport the mentoring of our clients, including with PwC, CIBC, Softchoiceas well as our ongoing partnership with CPA Ontario.

We reached an all time high since launching the Employer Engagementprogram on the number of attendees at our mentoring events.

Scotiabank Canada Mentoring – December 10 In partnership with Scotiabank Canada, Skills for Change hosted a speednetworking event where many immigrant professionals were able to connectwith mentors/expertise from diverse industries. Total 7 mentors joined theevent to discuss current practice in the industry and share their career journeywith 90+ participants. Desjardins Group Canada Mentoring – November 28In partnership with Desjardins Group, Skills for Change hosted a speednetworking event. Total 4 mentors joined the event to discuss current practicein the industry and share their career journey with 80+ participants.


Year Results

Key Events

Key Success


“The GTAA is proud to be supporting Skills for Change deliver their EmployerInnovation for Newcomer Employment program. The project will help bridgethe gap in information regarding the specific needs of employers andnewcomers in the Peel region. This multi-year research will help guide thedevelopment of important resources to address the underemploymentchallenges surrounding the airport and in the Peel region overall. As a majoremployer in the region, we are committed to investing in great initiatives andbeing a leader in tackling the complex issue of underemployment by buildingstrong partnerships such as the one we have with Skills for Change.” - Ruba Al-Nazer, Manager, Community Investment, GTAA

EMPLOYER INNOVATION FORNEWCOMER EMPLOYMENT

30Employers listed for

qualitative andquantitative data

gathering

13Organizations involved inthe first year and half ofconsultations (through

Advisory Committeemeetings)

Engaged advisory committee with members from Peel Halton WorkforceDevelopment Group, City of Brampton, Rogers, Newcomer Centre of Peeland more. Finalized research plan and questions for employers in Peelregion.

Employer Innovation for Newcomer Employment: Supporting Research,Innovation, and Newcomer Employment Opportunities for Employers in thePeel Region and Beyond. The Employer Innovation Project builds upon Skillsfor Change’s existing programs/curriculums and our expertise in developingeLearning to create responsive, relevant tools and training for employers andemployee and looks at the barriers to employment and chronicunderemployment of newcomers in the GTA including Brampton and PeelRegion. Pearson’s 2016- 2017 studies support our experiences.

3Employers listed for

qualitative and quantitativedata gathering


Year Results

Key Events

Key Success


"My experience in Seniors in Sync program has been amazing withbest results with the hard work and passion put by the organisers andthe program supervisor, Grace Ryu. I appreciate the efforts of thewhole team to make it a success."- Dr. Lata Swarn

"I have been a member of the Seniors Advisory Board at Skills forChange for many years now. I very much enjoy our meetings and thesharing of ideas that happens there."- Marion Harris

SENIORS IN SYNC

78Clients served

The main objective of the Seniors in Sync program is to provideinformation on future planning and healthy living, while increasingseniors’ social participation and involvement within their communitiesserved

20Workshops

8 Financial Literacy and Future Planning Workshops10 Healthy & Active Living Workshops1 Physical Activity workshop1 Entrepreneurship workshop

43 seniors20 non-seniors10 senior facilitator/leaders5 non-senior facilitator/leaders

Exceeded target number of senior clients servedDelivered a wide range of senior-targeted workshops and activities

A N N U A L R E P O R T 2019/20 24

Year Results

Key Events

Key Success

As a result of our strong performance with the Bridging the Gapprogram, the agency was offered an additional $2000 to continueoperations.

Participants in the Bridging the Gap program identified multiplebenefits from attending the technology training workshops. Theseinclude:

- An increased understanding of how to access and utilize technology(i.e. computers, smart phones, tablets)- An increased ability to utilize technology independently;- An increased understanding of social media, internet safety,applications (apps) specifically designed for Seniors- Increased capacity to navigate online resources competently andsafely;- A stronger sense of community and connection through face to faceinteraction and research online- Personal enrichment and reduction of isolation- Deeper connection to family and friends via technology (e.g. Skype)- An increased sense of empowerment and independence related totheir use of technology; social connection to staff.

BRIDGING THE GAP

27Clients served

Skills for Change’s Bridging the Gap program was an intergenerationallearning project whereby volunteers and staff supported seniors to learnto use technology (i.e. cell phones, laptops, tablets, safely navigate theinternet, utilize apps, and develop web pages).

In total 17 participants attended individual coaching sessions. 1workshop was presented to 10 participants on Internet Safety andAvoiding Illegal Activity/Scams.


SIGNATURE EVENTS

PIONEERS FOR CHANGE 2019

On Thursday, June 13, 2019 we held our 27th annual Pioneers for Change fundraiser gala, at thespectacular Artscape Wychwood Barns event space. The evening commenced with a danceperformance by the Korean Traditional Music Association of Canada, and singing performance bysoul singer Mel Dube.

OUR AWARD RECIPIENTS included:Kelvin Tran, Senior Vice President, Finance, TD Bank GroupSunder Singh, Executive Director of Elspeth Heyworth Centre for WomenSamra Zafar, Award Winning International AuthorAbi Ajibolade, Executive Director of The RedwoodAnd the first Patron Award to Joe Mihevc, Former City Councillor – St. Paul’s

With over 200 in attendance, our award recipients had inspiring stories and messages to share, andit was an exciting evening as the Raptors won the NBA Championship!


SIGNATURE EVENTS

PIONEERS FOR CHANGE 2019


SIGNATURE EVENTS

ANNUAL GENERAL MEETING 2019

On Wednesday, September 18th, Surranna Sandy and the Board of Directors presented the 2018-2019 Annual Report and conducted the annual business meeting. Skills for Change AGM alsorecognizes some of staff members for their years of dedicated service. Awards presented were:

5-year service – Vivian Xuan and Carmen Robles-Messam

10-year service - Sivambikai Loganathan and Lynda Davey-Longstreet

20-year service – Norma Bernal and Michele Raposo

We also presented a recognition scrapbook to Lynda Davey-Longstreet for her longstanding workand mentorship at Skills for Change


SIGNATURE EVENTS

ANNUAL GENERAL MEETING 2019


On Friday, September 20th, Skills for Change held our milestone 10th annual Diversity@Workconference, themed Turning Policy into Practice: The Disrupters, Pioneers & Innovators withover 200 participants in attendance.

The morning started with a joint keynote address by Helen Peng, Vice President, TalentAcquisition and Development and Dr. Aaron Barth, Founder and President of Dialectic, followedby an inspiring panel discussion led by Dr. Wendy Cukier, Professor of Entrepreneurship andStrategy at Ted Rogers School of Management Ryerson University and Academic Director of theDiversity Institute and featuring Eleanor McIntyre, Managing Director, is Canada’s ChiefOperating Officer for BlackRock, Kristine Remedios, Chief Inclusion and Social Impact Officer,KPMG, Rahima Mamdami, Vice President, People and Culture, United Way Greater Toronto andVivian Li, Senior Manager, Inclusive Recruitment, RBC. The afternoon concluded with concurrentworkshops. The conference was approved by the HRPA for 5.95 CPD hours.

SIGNATURE EVENTS

DIVERSITY@WORK CONFERENCE 2019


SIGNATURE EVENTS

DIVERSITY@WORK CONFERENCE 2019


SIGNATURE EVENTS

SKILLED TRADES EXPO 2019

On Thursday, November 14th we held our 5th annual Trades Expo. This Expo is designed to provide Skillsfor Change clients, prospective clients, internationally trained tradespersons and the broader communityinterested in the Trades sector, with access to information and employment opportunities.

Exhibitors included Bell Tech Solutions, TTC, FGF Brands, Seneca College, Paragon Testing, MarcaCollege, CUSW and more.

For the second year, we partnered with TIFF for our TIFF in the Trades programme, providing youth withan opportunity screen a film and speak with trades industry experts on the development of the film. Thisyear, the documentary Life Without Basketball, and got a chance to interact with the film’s director TimO’Donnell and lead Bilqis Abdul-Qaadir.


SIGNATURE EVENTS

SKILLED TRADES EXPO 2019


COMMUNITY ANDSTAFF EVENTS

Halloween Party Halloween PartyHalloween Party

Holiday Party Balance for Better Balance for Better

EO Community Appreciation EO Community AppreciationEO Community Appreciation


ANNUAL GIVING CAMPAIGN

Humans of Skills for Change Campaign

In December, we launched our annual Humans of Skills for Change campaign to raise funds for theagency during the holiday season. Humans of Skills for Change is a series highlighting the drivingforce and inspiration behind our organization: OUR PEOPLE. Through this online campaign, we arefeature people who we work with and serve at Skills for Change.

On January 28, 2020 Patrick Marccone ofParagon Testing presented Skills for Changewith a cheque. Through our partnership withParagon Testing, they selected our Agencyas their charity of choice for their 2019annual giving campaign. As a result,Paragon was able to raise over $8,000 forour Agency, contributing over 65% of theoverall funds raised for the Agency duringour holiday giving campaign.

PARAGON DONATES $8,745 TOSKILLS FOR CHANGE


TD Give to Grow

In October of 2019, Skills for Change was selected as a recipient of TD’s Give to Grow initiative,where a select group of 100 Sr Managers from across the TD enterprise (US and Canada) providean experience-based program, focused on driving real business impact through a combination ofcritical experiences and in-classroom learning through a strategic team assignment. This group ofindividuals supported Skills for Change’s strategy that advocates for equality of access andopportunity to translate efforts into action and ensure a future of gender equality, through ourwomen’s programming. A series of workshops were held in 2019 and early 2020. Project washalted due to the COVID-19 pandemic and expected to commence later in 2020.

Accenture’s Corporate Citizenship Pro Bono

In January of 2020, Skills for Change was approved to have support through Accenture’s Pro BonoConsulting Program – a 2-week workshop to provide low fidelity solutions or refine ideas for aspecific project or program. Accenture developed a Future State Roadmap for the expansion ofthe Newcomer Entrepreneurship Hub Program.

Creative Day for Social Good

Capacity Canada, in partnership with Conestoga College provided free design and marketing workto non-profit organizations across Canada through Creative Day for Social Good (CD4SG). Skillsfor Change was a recipient of this project. For a one-day blitz on Oct. 17, 100 graphic design andpublic relations students from Conestoga College filled a room at Google Canada’s Kitcheneroffice, as they worked alongside 30 professional art directors, writers, account managers andother creative workers. Our team was tasked to provide concepts and imagery for a re-design ofour women’s programming. As a result of their work, Skills for Change re-branded our women’sprogramming in 2020.

CORPORATE PARTNERS CONSULTATION


Skills for Change had the opportunity to present at various conferences in 2019-2020. Below are some of the key highlights:

Futures Youth Employment Conference (First Work) – October 22, 2019

We presented (together with a project partner from Toronto Community Benefits Network) on the evolution of our Jane/Finch CollectiveImpact project. The presentation allowed an introduction of the collective impact approach and methodology, and sharing the importanceof ensuring that projects be driven and grounded in community, and led by experts with lived experience -- in this case, namely youth andformer youth residents of the Jane/Finch community.

Pathways to Prosperity Conference - November 1, 2019

The Pathways to Prosperity Partnership (P2P) is an alliance dedicated to fostering welcoming communities that promote the economic,social and civic integration of migrants and minorities in Canada.Skills for Change delivered a workshop on our Employer Innovation forNewcomer Employment project, funded by Toronto Pearson Airport (GTAA) at their annual conference. The focus of the workshop was onbreaking through the glass ceiling for newcomer economic integration. Key areas addressed were overcoming the barriers to employmentfor newcomers, employment and retention strategies for employers through our Employer Innovation for Newcomer Employment project,and building capacity in employment services for newcomers through Skills for Change’s programs. Session attendees participated in alively discussion on the programs available for employers to access newcomer talent.

People for Education's Annual Conference: Public Education in a Changing World – November 2, 2019

We presented on "Reclaiming What Education Means to Youth: Findings from Participatory Action Research for the Jane/FinchCollaborative on Education to Employment" where we introduced participatory action research from taking a collective impact approachwith Toronto’s Jane and Finch community. The youth researchers reflected on their experiences in the field and shared findings from theirwork. Session participants had the opportunity to test out their strategies in an activity that tackled real-world challenges for stakeholdersin public education, considering the various ways that youth can inform solutions.

Landscape Ontario’s annual Congress 2020 – January 8, 2020

Skills for Change delivered a workshop at Landscape Ontario’s annual Congress tradeshow and conference. The theme of our workshopwas on developing a toolbox of training, incentive and recruitment strategies to upskill your workshop, where we discussed the tools foremployers to better integrate the four generations of workers and barriered individuals in the workplace, and the programs and supportsavailable to trades sector employers to access skilled workers.

Cannexus Conference (National Career Development Conference) – January 27, 2020

We presented on our work and lessons learnt with our Women Connecting with Women program, especially in providing trauma informedcounselling and support for newcomer and refugee women. We shared on the importance of supporting and empowering newcomerwomen, and how this leads to important outcomes such as improvements in psychological and physical well-being, promotion ofadjustment to life in Canada, and positive employment and/or service outcomes. We also delved into the importance of taking acollaborative, holistic, intersectional, anti-oppression and client-centered approach in our work including counselling, workshops andsupport groups. Session participants were invited to take part in an interactive exercise to reflect and share on the diverse experiences ofnewcomer women and support strategies.

CONFERENCE PRESENTATIONS


OUR MENTORS & VOLUNTEERS

Waheed AminNajeeb MemonAnahita KiasatAhilan BalachandranAlberto SouzaAlexander AzevedoAlexandre AzevedoAlexandru Simion FarcasAlireza Ali KhakniaAlireza GhajaniAlka KumarAna MaksimovicAquib MirArvin AqubaAshutosh ChauhanAudrey YatesAzmeer HasanBill CoristineCelia OliveiraDiana DouganDanny RamlochanDean DelpeacheDeborah D'AmicoDenis VenderovDilnesaw ChekolDinesh SamtaniDr. Rakesh KantariaEric AcunaEric RibeiroFaiz QureshiFeisal PeerbaccusFreeman GolshanGlen MatadeenHardik Kumar DaveHasan RaihanHazim El ShobokshyHuazi Paula CongIrina CiureaJack WuJade ShortteJavier Mena DiepJay TanJeager GalichaJennifer Oxley-WeekesJerry RichmondJohn PenarandaJoseph PostJun Yang

Kabir KhanKate MossmanKyung Veronica RyuLina StinnesLinus LiMahesh RamMarisol DiazMaryna MasarikMehran AminianMohamad AziziMohamed SolimanMohinder S. GroverMuhammad Navid AhmadMyrslava BalakhtarNaimul HugNimish HirawatNishant AbhinavPankajkumar DavePatricia Paz-SoldanPaula GreenPooja ChitinisPriyank BarotRaymond MendezRebecca LewisRichard LegaspiRose AbriRosie KristinaRichard LegaspiRoza AgostinaSanjay SharmaSanju GanglaniSharmin GhasemiShamsul ArefeenSheila DohertyShepher HasanShirley ZhouShyni ThayilchiraSiphonia AhmedSohail KhokhawalaSudhakar PulagamTenzing DorjeVrushalee NacharWayne HaymerWayne SunXiaodong ZhouYasser ArredondoBasim Al-Azzawi,Jarod Q. WangJames Chettiar

Manjeet WarraichDheeraj GirdhairAjay PopatMundher AnaeeArshia ZahiriGhinwa Al TaweelMaria AguileraAlex Kerslake Jonathan SunTravis LefebvreNeelam AdvaniJohn ThongJose LoMonacoShady StasiMarcela CuencaRosy SharmaErrol CyrusShannon OlliffeYasir KhanRussell CopelandTina TranJennifer BilasWendy LiuMarzieh SarviVahideh HashemiJason PasqualeBrandon SoufianFarouz Salehi-RadFarzad DahooeiRaghuveer KrishnanTae OhElizabeth DosumuGlen MatadeenDesiree WaffoDave EstrellaTina GeorgeVijay ShankarIvan BlendovskyYona BaskharounAndrew SetoDeepa NairJennifer HorganKelly RussellSoniya TangriSharmila MunessarShaija ThayilVaishali Khawadkar

Volunteers

Carshini SathanantharajahJuliet RennickRacquel PetersEliana ToscaniManizha RazbanAvery BethelKshiteej SawhneyCarla DottinAnne LopezTashauna AndersonRudolf D'souzaJaiti SrivastavaTahmina AfnanKheireddine SemraOmolola OlawunmiOmolola AjeniyaAoi Kawamoto

Thank you to our mentors & volunteers for your support and contributions.


Mentors

FUNDERS, SUPPORTERS, AND SPONSORS

FUNDERS



SUPPORTERS


Absorbent Years ChildcareACBN Canada AccelAccentureACCESS Community Capital FundAccount Plus Business ServicesInc.Addition ElleAecon Materials EngineeringAinsworthAkipeo Inc.Alert DrivingAlex Magee & Sons Ltd.Ali Driving S.Aloia Bros Concrete Contractors LtdAMDAmir RailingAngus Consulting Management LimitedAnytime Fitness (*Small branchout of L corporate)APBSApotexArif Consultancy ServicesAround the ClockArrive Alive Drive SoberArt of LifeAssociation of Ontario Land SurveyorsAss't TechAtlas International Freight FWD.INC. (PfC)Atena Group Const.Atwima Marfo EnterpriseAWARE BeveragesAWZ ConsEngAzmon Accounting Inc.Bahman AccountingBanana RepublicBasas WorldBaycrest HospitalBayshore HealthcareBDC CapitalBeanfield MetroconnectBell Tech SolutionsBerman, Lofchick & Lum, LLPBerteigBest Guard Security Black & McDonaldBlack & VeatchBlack Business and ProfessionalAssociationBlack Female Accountants NetworkBlue Butterfly MontessoriBMO Employee GivingBMO Financial GroupBombardierBreast Cancer Support FundBrial Mechanical IncBTM AccountingBuilding UpBulk BarnButternut Baking Co. (PfC)BuzzBuzz HomeByron GrayCAD MicroSolutions Inc.Canadian Business Support ProgramCanada BreadCanadian Cancer SocietyCanadian Choice Home ServicesCanada Health InfowayCanadaHelpsCanadian Risk Solution (CRS)Canadian Tire CorporationCanadian Union of Skilled WorkersCanadian Women's Chamber of CommerceCarboniteCARE: Centre for Internationally Educated NursesCareer EdgeCareer FoundationCargillCaribbean African Canadian Social ServicesCaTECH Systems Ltd.CEE Centre For Young Black ProfessionalsCentennial CollegeCentre for Addiction and Mental HealthCentral Ontario Building TradesCerebral Capital Inc.Chaim Global AllyChameleon Digital MediaCheema Medicine ProfessionalCorp.ChipotleChristian Labour Association of CanadaCIBCCivic ActionCitco Bank CanadaCity of TorontoCity of VaughanClever AccountingCoca-ColaCollider XComfableCommunity Outreach CanadaCompTIAConcerned Friends of Ontario Citizens in Care FacilitiesConsenSysConsortium of Agencies Serving Internationally-trained PersonsCorus EntertainmentCOSTCOCOSTICouncil of Educators of TorontoCPACraft OntarioCreative Designs 123Creative LineCredit CanadaCrystal Claire Beautys IncCivil Arsa Engineering Inc.Creative Union Network Inc.Crepe DeliciousCrossmarkCrystal Claire Beautys IncCynergy Mechanical LtdDALIKOODancer Transition Resource CentreDark City Coffee Corp.DeloitteDetailing KnightsDixie Medical groupDO Chartered AccountantDominion LendingDominion Voting SystemsDownsviewDrake InternationalDream Maker Realty Inc.Duke Heights Business Improvement AreaDumbo Snack BarDupont Heating & Air ConditioningEDSS Sanitation Solutions Inc.eHealth Ontario Electrical Safety AuthorityElectro Source Inc.Electronic Recycling AssociationElement International Trade Inc.Elephant SpaceEmergiTELEnbridgeEnecareEngAExpress Employment ProfessionalsExpress Fence Inc.Fairfield Senior CenterFarm Boy Inc.Ferro Technics Inc.FCJ Refugee CentreFGF BrandsFiix Inc. (D@W)First Service ResidentialFirst StudentFirst WorkFor Saving Home Service IncFronttop Engineering LimitedFutureVault Inc.Futurpreneur CanadaGagan LawGatestone & Co. Inc.George Brown CollegeGem PrintGenesis Land SurveyingGevityGolden Mile Employment & Social ServicesGoodlife FitnessGow Hastings ArchitectsGreater Toronto Airports AuthorityGreen MotionThe Grounds Guys of ScarboroughGround Pros Landscape ManagementHabitat for HumanityHalton HealthcareHannatou AccessoriesHarper StrideHatchways (PfC)Healing Hands Rehab Inc.Health and Wellness- StockyardsHealth Force OntarioHealthy PlanetHelp Me Settle (PfC)Henley Gardens IDAHertz CanadaHeughes Canada Inc.High Park Parkdale Employment & Social ServicesHibar Systems LimitedHillman GroupHonda Canada Inc.HoneywellHumber CollegeHumber River HospitalIBM CanadaIglesia Nazarena Gracia de DiosIKEA

BMODLA PiperRoss & McBride TD Intelliware Software DevelopmentCelpip/Paragon Bell Tech Solutions Community Benefits TTC CLAC FGF BrandsSeneca College Centennial College Beanfield Metroconnect TNO Bamford Centre for Education and TrainingBackerhaus VeitThe Orbis Inc.Fiorio Beauty AcademyMarca CollegeNutemp Mechanical SystemWeston FoodsPure Staffing Solutions IncVPC GroupNABET 700-M UNIFORCUSW


SPONSORSSelect Employer Partners

SAFFA EngineeringSandbox StudiosSave the WaterSavormetricsScalar Decisions Inc.Schwaben Capital Group Inc.ScotiabankSAFFA Engineering Inc.Savormetrics Inc.Second Chance Legal ServicesSeneca CollegeSE HealthShe Breaks the MoldSheet Metal Workers and Roofers Local 30Sherway Immigration ConsultancyShockingly HealthySickKids HospitalSkills OntarioSNL TechlinkSoftchoiceSolidline Traffic Defense (PfC)Somali Women's and Children's SupportNetworkSouthern Currents/aluCine LatinFilm + Media Arts FestivalSparkleen Dental HygeineSpecialized Metal Fabricators Inc.St. Clair East Animal HospitalSt. Clair West Services for SeniorsSt. John's Rehab at SunnybrookSt. Joseph's Health CentreSTACKLABStartUp HERE TorontoStar Spot PodcastStock TransportationSpecialized Metal Fabricators Inc.Spectra EngineeringStratosphere QualitySun Life FinancialSunnybrook Health Sciences CentreSunset GrillSunshine Centres for SeniorsSunnyside Heating & Air ConditioningSusan L. Brown (Independent Art Curator)Super CoffeeSyme Woolner NeighbourhoodFamily CentreThe 15 GroupThe Neighborhood OrganizationTanner Financial ServicesTaxantsTD BankTechConnexTechnovation Academy of Science and TechnologyTed Rogers School, Ryerson UniversityTeleperformanceTelusTeraGoThree60 LegalTDR TechnologyTopnotch Employment ServicesToronto Association of Business ImprovementAreaToronto Aboriginal Support Services CouncilToronto Biennial of ArtToronto Community BenefitsToronto Community HousingNetworkToronto District School Board (TDSB)Toronto Institute of PharmaceuticalTechnologyToronto International Film Festival (TIFF)Toronto North Local Immigration PartnershipToronto Police ServiceToronto Region Board of TradeToronto and Region Conservation AuthorityToronto Transit Commission (TTC)Tostado Cafe Inc.T-Rex ConsultingTridelTrillium Gift of Life NetworkTropic AirTropicana Employment ServicesTrustwell Investigative Limited(PfC)Twenty One ToysUHNUltratech Solutions (PfC)Unilever CanadaUnited Structure FabricationUnited WayUniversity Health NetworkUniversity of TorontoUniversity of WaterlooVHA Home HealthcareviGlobalVisaline Inc.Volunteer TorontoWaste ManagementWedding HouseWeSpeakWeston FoodsWestRockWhite and Greer Co Ltd.Willodale AcademyWingreenWipro Limited CanadaWire Clouds Inc.Wise Publishing Inc.WJT Distrubiting Inc.Women's College HospitalWoodGreen Community ServicesWorkforce Planning BoardWVRSTCity Sites PropertyYalamayaYM Inc.YMCAYonge Street MissionYvonne KasineZahra PropertiesZara Whitehead


Ilionize Management (PfC)Images FestivaliMarketingImperial Energy Corporation (PfC)Inspired InitiativesInstitute for Work & HealthIntelliphamaceuticsIntregoIQBAL FoodsITC International Inc.IvariJ.D. Barnes LimitedJ.L. Richards & Associates LimitedJob SkillsJob StartJoseph Brant HospitalJVS TorontoKik Holdco CompanyKiK RexdaleKlotz LawKognitive MarketingKre Electric Ltd.Krystal ClaireLabrador Services GroupLatam StartupsLaurentian UniversityLB Heating & Air ConditioningLiberty Development CorporationLifeLabsLifted by PurposeLift SalonLinkedInLiUNALMC HealthcareThe Logistics InstituteLongo'sLowesLuminariLUSHLynden International Logistics Co.M.A.T.A.M.C.P. McCaughey Consumer Products Management Inc.Macgregor CommunicationsMackenzie HealthM.Mateluna & AssociatesLegalMagnet Search Group IncMakeLab Inc. (PfC)ManulifeMarca College of Hair and EstheticsMarigolds & OnionsMarkham Stouffville HospitalMarigolds and Onions Ltd.MaRSMcKinnon Targeted RecruitersMcLean & CompanyMeadowBrook ConstructionMediResource Inc.MediSpaMen At Work Design Build Ltd.Metroland MediaMetrolinxMiami Ad School TorontoMichael Garron HospitalMichael LewisMillennium 1 SolutionsMimiMinistry of Community Safety & Correctional ServicesMobile ShopModern NiagaraMopped Up CleaningMount Dennis BIAMount Sinai HospitalNACPT Pharma College Corp.New Step 4 UNordstrom CanadaNorman Da CostaNortheastern University TorontoNorth FaceNorthern Light TechnologiesNorth York General HospitalNow Creative GroupNPower CanadaNRT Technology Corp.Nursery Support ServicesOakhill Distribution Inc.Oakwood Village LibraryOneCore MediaOntario Association of Certified Engineering Techniciansand TechnologistsOntario Council for International CooperationOntario EcoSchoolsOntario Institute for Cancer ResearchOntario Provincial PoliceOntario Security HubOntario Trillium FoundationOptimal Air Solutions IncOrbit Engineering LimitedOsler, Hoskin & Harcourt LLPOut Of The Box Studio ProductionsOxford College of Arts, Business, and TechnologyPact TacticsPanzuraPartnership to Advance Youth EmploymentPaytek SolutionsPeach EntertainmentPerformance WorxPigeons & Thread ManufacturingPliteq IncPremi-Air ClimateCare Heating and Air ConditioningPremium PlazaPride at WorkPrincess Margaret Cancer CentrePrincipal ParalegalProvidence HealthcarePublic HealthPwCQNAPRamSoftRandstad CanadaRankin ConstructionReal Estate Investors GroupRecruiting in MotionRed Hat Canada Ltd.Reena EnterprisesRegal SecurityRehoboth Electrical Services Inc.Eb Reinbergs, Esq. Business & Entertainment LawyerReliance Home ComfortRenewed Computer TechnologyResourceful RecruitingResponsible ManagementRevera The AnnexRevive SuspensionRichards FinancialRioCan Real Estate Investment TrustRJB DiamondsRoses Medi SpaRouge MediaRoyal Bank of CanadaRoyce Metal Products Ltd.RPA Robotics Process AutomationRTG Group

FINANCIALS


HEAD OFFICE

791 St. Clair Avenue West,Toronto, [email protected]

OTHER LOCATIONS

TorontoPeel RegionYork RegionSouthwest Ontario

CONNECT WITH US

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Annual Report2019-2020

annual report - skills for change

Documents