2011 ANNUAL REPORT

CREATING OUR OWN FUTURE

OUR VISIONHIT supports people with disabilities through self-directed services that promote independence, dignity and respect.

OUR MISSIONWe will strive to meet our customer’s needs.

We will serve as a catalyst in uniting our customersand the community. We will attract, retain and motivate competent employees.

We will effectively use resources in customer-driven activities.

HIT, Inc.1007 18th St. NWMandan, ND 58554

701.663.0379

www.hitinc.org

This statement keeps recurring in my mind. It so succinctly describes the process incorporated by our Board of Directors when they made the commitment to take on our several construction projects over the last couple of years. This year we completed our fourth new group home and most recently began construction of a 43,000 square foot building in northwest Mandan. HIT has traditionally secured space based on availability, not design or usability. We have adapted our Developmental Disabilities programs and services around our environment. Designing and constructing a building around the needs of the people who receive our services as well the needs of our management and support staff is doing exactly what Peter Drucker is referring to “... creating our own future.” The fourth group home was completed in December of 2011 and construction of the new Day Supports/Support Services building is on schedule to be completed by July of 2012. While growth is one aspect of measuring success and progress, quality of goods and services produced is another. During this past year, two of HIT’s major programs received their external reviews, reviews that are required for continued operation. The results of these external reviews were extremely gratifying and complimentary of the quality of our programs and services. West River Head Start completed a triennial Federal Monitor Review and received several commendations to complement the absence of any programmatic findings. Dakota Alpha made the US World and News Report list of the top nursing homes in the country, which is the second consecutive year. Growth and quality….. What better way is there to help create the future?

Respectfully,

Michael J. RemboldtCEO

The best way to predict the future is to create it. - Peter Drucker

CREATING OUR OWN FUTURE

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Total Number of Employees: 505 - 260 Full-Time and 245 Part-TimeAccording to Job Service ND, HIT is now the state’s 52nd largest employer as well as Bismarck/Mandan’s 18th largest.

Total Wages Paid to Employees: $11.3 million.

Total Fringe Benefits Provided to Employees: $2.9 Million.

HIT held its first ever job fair for the purpose of recruiting more remarkable employees. We are growing so we are always on the hunt for remarkable people.

Average Length of Employee Service: 4.35 years.

Joel Varriano is selected as ND’s top Direct Support Professional and is sent to Washington, D.C. to receive his national award.

“HIT the Clays” sporting clays shoot held in the first Friday in June had fewer shooters due to the flooding, but raised more money than ever in its nine-year history.

New Employees Hired in 2011: 182.

HIT was selected as top 10 best places to work in Bismarck and Mandan.

Annual Operating Budget: $19.6 Million.

Total # of Vehicles in Company Fleet: 61.

Total $ Spent on Food/Groceries: $266,600.

Total $ Spent on Medical/Office/Program Supplies: $539,000.

HIT continues buying several iPads and laptops to add to the many we already have so we can help provide more quality services by having data being shared immediately with everyone on an individual’s team. HIT likes, needs, and thrives on teamwork and speedy information sharing.

HIT’s food drive, Pat’s Pantry, collects 1,000 more items than it did in 2009 to top 3,500 items of food, books, toys, and other items.

Total $ Spent on Property/Vehicle/Liability Insurance: $127,500

2011 HIT HIGHLIGHTS

HIT broke ground on a second set of homes in Mandan in April, adding eight more ICF beds. This allowed HIT to convert an older ICF home to a Minimally Supervised Living Arrangement home that is located in Mandan.

Total $ Spent on Utilities (Heat/Lights/Water): $157,900.

The HIT board approved a motion to seek bids on a new support services and day services building in NW Mandan on Sunset Drive.

Total $ Paid to ND Tax Dept. for ICF/MR Bed Tax: $257,600.

HIT opened two new residential homes in south Mandan. These two four-bedroom homes are Intermediate Care Facilities (ICF). They became operational in November, 2010.

HIT provided assistance with the University of Minnesota on the creation of a realistic job preview so Direct Support Professionals can get a better understanding of what it takes to work with people with disabilities.

HIT receives a clean financial audit with no findings as conducted by Eide Bailly accounting firm.

We’re proud of our brain injury services. For the second year in the row, U.S. News and World Report ranked Dakota Alpha in the elite top again! In the rankings, Dakota Alpha, a skilled nursing facility, made it to the top of the list as one of 18 nursing homes that make up the 2011 Honor Roll. They were the only homes, out of more than 15,500 in the latest U.S. News Best Nursing Homes rankings, to receive four straight quarters of perfect five-star ratings from the federal Centers for Medicare and Medicaid Services, in health inspections, nurse staffing, and quality of care, the three areas in which CMS evaluates these facilities.

The HIT Foundation is official. Bylaws, investment policy, and IRS filing, make it a go. It is a method to handle small and large gifts intended to support HIT and its mission.

WHAT WE DO

SUMMARY OF PROGRAMS/SERVICES

Brain Injury Services

Head Start

Infant Development

Right Track

Experienced Parent

Residential Services

Qualified Service Provider

Social Security Representative Payee Services

Extended School Program

Community Services

Support Services

BRAIN INJURY SERVICESDakota Alpha is a twenty bed rehabilitation program which is licensed as a skilled nursing facility. The program serves individuals with an acquired brain injury or a physical disability who have a desire to live a more independent life. The program offers physical, occupational and speech therapies, independent living skills training, cognitive retraining, social services, recreational activities and dietary services. Dakota Alpha is staffed 24 hours a day by professional nursing staff. The program is transitional in nature and the length of stay is customized to meet the needs of each resident.

Dakota Pointe is a ten bed residence licensed as a basic care facility, which provides adults who have acquired a brain injury with a home-like atmosphere. With trained staff on duty 24 hours a day, the program is designed to provide structure and to give each resident the opportunity to achieve their highest level of independence. Each resident works on a variety of daily living skills, which include cooking, cleaning, laundry, budgeting, personal hygiene, setting up transportation, and acquiring compensated work or volunteer work. The residents also work on self-esteem and attend support groups focusing on brain injuries.

HIT offers a transitional brain injury program, which is run by Dakota Pointe. Qualified staff go into the home and provide assistance with a variety of activities including cooking, housekeeping, activities of daily living, community integration, shopping, social appropriateness, communication, and money management.

HIT also offers a brain injury social and recreational program. This program is designed to provide recreational opportunities to adult individuals living in the community who have sustained a brain injury. Qualified staff will meet with the individuals in the community and assist them in building support networks, regaining confidence, as well getting them more involved in the community.

HEAD STARTWest River Head Start centers located in:Mandan New SalemBeulah HebronCarson Hazen

West River Head Start serves 160 children and their families through comprehensive and holistic services in Mercer, Morton, Oliver and Grant Counties. All classrooms operate Monday through Thursday beginning in September and ending in May of each year. Each classroom has a combination of half-day and full-day students.

Families who meet 100% or less of the Federal Poverty Guidelines and whose children are age 3 or 4 years old are eligible for Head Start services. Head Start recognizes that each child develops within the context of his or her own family culture. Parents are the child’s primary educators. Education, Health and Family services are provided within the context of the family.

INFANT DEVELOPMENTThe KIDS Program is a home-based early intervention program for families with children between the ages of birth and 36 months who:

them at risk for developmental delays.

The KIDS Program serves families in southwest North Dakota. When referred, each child is evaluated by a team of developmental professionals. If eligible, an Individualized Family Service Plan (I.F.S.P.) is developed with the family. Early intervention visits consist of providing the family with activities, techniques, support material and services, and developmental equipment that assist a child’s development within natural learning opportunities of their daily routines.

A multi-disciplinary team works together to provide optimal services to children and their families. When children who need help receive it early, they have the best possible chance for a good start in life. Research shows that early detection of developmental delays can decrease the impact of the delay or completely correct it.

RIGHT TRACKHIT responded to a Request for Proposal issued by the North Dakota Department of Human Services to provide Right Track services in Adams, Billings, Bowman, Dunn, Golden Valley, Hettinger, Slope, and Stark Counties. The purpose of Right Track is to identify infants and toddlers who may be at risk for developmental delays. This is accomplished through formal developmental screenings, referrals to appropriate services as needed, and educating families regarding their child’s development. Infants and toddlers at risk are defined as children younger than three years of age with environmental or biological risk factors for developmental delays or parental concern regarding development. Right Track receives referrals for services from Badlands Human Service Center. The screening takes place in the child’s home environment at the convenience of the family. A formal screening tool is utilized with a sensitivity and specificity for developmental delays per the American Academy of Pediatrics guidelines. If the child is suspect for developmental delays or at high risk, a referral for early intervention is completed.

EXPERIENCED PARENTHIT has a contract with the North Dakota Department of Human Services to provide Experienced Parent services in Adams, Billings, Bowman, Dunn, Golden Valley, Hettinger, Slope and Stark Counties. The purpose of the Experienced Parent program is to guide parents of eligible children enrolled in the Early Intervention Program. The goal is to provide the parent(s) of an eligible child with the expertise of a peer to assist with accessing information, supports and service.

To serve as an Experienced Parent, the employee holding the position must be the parent of a child currently enrolled or has been previously enrolled in the Early Intervention Program. The experienced parent assists parents with system issues, facilitates a parent support group and is responsible for putting together a newsletter for all parents whose children are in the Early Intervention Program.

oposal issued by the North Dakota Department of Human Services

ICF Group Homes, MSLA Group Homes, ISLA, SLA, Family Support Services

HIT’s group living programs provide residential services to people who have various needs for support. HIT operates ten homes in the Bismarck/Mandan area that can each accommodate 4-7 people. Services provided at these sites are individualized to the person’s needs. The primary purpose is to provide 24-hour assistance that is the least restrictive and yet gives support where needed. This gives the individual the opportunity to be an integral part of the community. Two of these homes are reserved for children and the remaining homes are for adults. One of the adult homes is dedicated to an Adult Retirement Services program which provides services to retired individuals. Support services and consultations in the homes are provided by numerous support staff such as nurses, occupational therapy assistants, program coordinators, speech pathologists, supervisory staff, direct support professionals, staff development coordinator, restorative aide, and a personal growth coordinator.

HIT’s Individualized Supported Living Arrangement (ISLA) programs provide support to people in their own apartments with as many or as few hours of direct staff assistance as necessary for them to succeed in the community. The ISLA program also supports individuals in Adult Family Foster Care through licensed foster care providers which allows individuals a chance to live and grow in a family setting.

HIT’s Supported Living Arrangement programs offer supports to individuals who only require intensive case management services.

HIT’s Family Support Services program offers supports to families in their homes by assisting with caring for a member of the family. This program also provides respite care to families by offering staff support while family members are away from the home.

RESIDENTIAL SERVICES FOR PEOPLE WITH DEVELOPMENTAL DISABILITIES

QUALIFIED SERVICE PROVIDER (QSP) HIT is licensed as a QSP for people with disabilities. Services provided include chore services, family home care, homemaker services, non-medical transportation, personal care services, respite care, residential services, transitional services and job coaching services.

SOCIAL SECURITY REPRESENTATIVE PAYEE SERVICESHIT provides a valuable service for people who need assistance in managing their Social Security and Supplemental Security Income (SSI) payments. While most people receive their benefit payments directly, some need assistance in managing their benefits. Payments to these individuals are paid through a representative payee who receives the check on behalf of the beneficiary and provides for their personal needs. This program is designed to provide assistance to the most vulnerable members of society–the young, the elderly, and the disabled. As a representative payee, HIT receives and manages the beneficiary’s payments and uses them for the care and benefit of the beneficiary.

EXTENDED SCHOOL PROGRAMHIT is the employer of record for Missouri River Education Cooperative employees who provide before-school, after-school, and summer academic and child care programming in seven elementary schools in the Bismarck/Mandan community. To be eligible, 40% of the enrolled children in a school must qualify for free or reduced meals.

Day Services for people with developmental disabilities, Employment Services, Region VII Transition Program

HIT’s Day Services program is designed to provide vocational and pre-vocational training, and rec/leisure and senior activities for individuals with varied developmental, emotional and physical disabilities. We serve more than 115 people in community settings throughout Bismarck and Mandan, as well as at our locations at 1402-2nd St. NW and 1007-18th St. NW in Mandan.

People we serve who have vocational goals have the opportunity to work in our businesses, including West River Produce, our commercially licensed kitchen famous for its fruit pizzas and fresh fruit and veggie trays; West River Production, which handles a variety of assembly, laundry and other contracts; and West River Lawn Services, which offers mowing and other yard services during the summer. We also contract with four area hotels to provide housekeeping services.

HIT’s Employment Services program helps people with disabilities find and maintain competitive employment. Most clients are referred to our program through the Division of Vocational Rehabilitation or the Developmental Disability system. We tailor the services to the specific needs of the client and the employer. We offer job shadows, situational assessments, and other evaluation services, as well as job development, job placement and job coaching to help our clients find and maintain employment.

HIT’s Employment Services operates in the Bismarck-Mandan area and the Dickinson area.

During the past year, HIT was awarded a grant to provide pre-employment soft skills training to clients in the Dickinson area, which expands our program there. We also received a grant for the third year in a row to work with high school students with disabilities to help them find and be successful at their first summer jobs, and are able to continue working with many of those students at those jobs during the school year through our Youth Employment Program, funded by a grant from the Walmart Foundation State Giving Program.

COMMUNITY SERVICES

HIT’s Region VII Transition program is available to help any high school student on an Individual Education Plan or 504 Plan. The services help prepare the students for life after high school graduation, and the program is funded through a grant from the Division of Vocational Rehabilitation. HIT’s transition coordinators help the students explore vocational options as well as higher education opportunities. Services include job shadows, college tours, interest inventories/assessments, job lessons, assistance in applying for Vocational Rehabilitation, and acting as a referral source for other services.

SUPPORT SERVICES HIT’s Developmental Disabilities Support Services department is dedicated to the delivery of the highest quality of support and services to promote independence and achievement of client goals and dreams. By offering a range of specialized support services, clients experience personal growth and the realization of their goals while maintaining a personalized level of independence and freedom. HIT recognizes that our clients’ needs are as varied and diverse as the people themselves; therefore, it is the priority of DDS to see that every client has a personalized, self-directed annual plan. These highly personalized plans give support staff a clear road map for client success while allowing clients to remain independent within their communities. It is within this context that HIT offers a variety of professional services. These professional services include program coordination, behavioral, and medical supports.

WRHS ANNUAL REPORT – 2011-2012Head Start Act 2007 – Section 644

The total amount of public and private funds received and the amount from each source: Federal Funds: $1,420,357; 2011-2012Non-Federal Share: $355,089 2010 USDA: $77,796.14

An explanation of budgetary expenditures and proposed budget for the fiscal year:Personnel: $1,180,244Supplies & Other: $163,987Food: $81,000Occupancy Expenses: $76,126

Number of children served:WRHS: 160 (100%)Special Education: 1(26 children entered WRHS services with identified disabilities)

Average monthly enrollment:WRHS: 160 (100%)Special Education: 1

Percentage of eligible children served: Mandan, Beulah and Hazen are authorized to serve 90% income eligible, and 90% of the children are income-eligible. Carson, Hebron and New Salem meet Medically Underserved criteria that authorizes up to 49% of the children may be from over-income families. The priority for enrollment is always income-eligible children first, and the three centers serve 60% income-eligible children with 40% from over-income homes. Income eligibility for a family of four is an annual gross income of no more than $22,350. As of September 12, 2011, WRHS had 83 children on the waiting list. A cumulative total of 179 children were enrolled during the 2010-2011 year.

The results of the most recent review by the Secretary: The week of April 26 through May 1, 2009, West River Head Start had their triennial review. A team of 7 reviewers with expertise in Head Start endorsed two areas of strength (human resources and self-assessment) and found one area of non-compliance (for one written policy, WRHS had five of the nine needed procedural processes). The one area of non-compliance was corrected. WRHS will have their triennial review between October 1, 2011 and September 30, 2012.

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Enrolled children receiving medical exams:Children (97.67%) received medical exams prior to leaving WRHS services. 101.16% of children have up-to-date immunizations.

Enrolled children receiving dental exams:Children (97.67%) received a dental exam prior to

leaving WRHS services.

Parent involvement activities:Each of the 10 classrooms offer a monthly parent activity day with activities such as sledding, reading activities with local care centers, field trips to various community locations such as the Dinosaur Museum, greenhouses, Dakota Zoo, the mines in Mercer County, ND Heritage Center, etc. Parent Hour is provided through NDSU Extension Family Nutrition Program to all WRHS families. Family Night is offered with broad themes of safety, literacy and transition three times a year at each center. Topics addressed may include: home safety, child abuse and neglect identification, father/male involvement, dental health, food safety, child development, stranger danger, ND Quit Line (smoking cessation), transition into kindergarten, financial literacy, family literacy, fire safety, community helpers – ambulance, fire and police, bus safety and any other areas that may interest parents. Parents participate in the program at every level, including the hiring of staff and volunteering in the classroom. Each classroom has a Policy Council Representative and Alternate.

WRHS preparations to prepare children for kindergarten: The Creative Curriculum – 5th Edition provides the research, theory and knowledge for teaching staff to set up the classroom and plan the year in preparation to prepare children to be successful in school. The Foundation, Interest Areas, Literacy, Mathematics and Objectives for Development and Learning are the five volumes that consist of the 5th Edition that prepare staff for purposeful teaching. All areas focus on parental involvement in the classroom and beyond as this is the basis for a child’s future educational success.

cc.net is reviewed with parents at parent teacher conferences, then goals are developed with the parents based on observations of the child and their

individual development. Each parent has access to their child’s information at cc.net. Every enrolled child receives the following: health, mental health and dental exams, and developmental screenings, and when needed, evaluations in collaboration with the local special education unit.

Transition activities for 5-year-old Head Start children take place each spring in collaboration with the local public school(s). Each child and parent has the opportunity to visit the kindergarten classroom and teacher. Parents are provided school district-specific information for what to expect when their child enters kindergarten.

WRHS SCHOOL READINESS GOALS Physical:90% of children will demonstrate age-appropriate fine-motor strength and coordination for purposes such as using utensils, self-care, and writing.90% of children will take care of own needs appropriately. Social:80% of children will establish and sustain positive relationships. Approaches to Learning:85% of children will demonstrate positive approaches to learning by beginning and finishing activities with persistence and attention. Language and Literacy:70% of 3-4 year old children and 90% of 4-5 year old children will demonstrate knowledge of the alphabet by identifying and naming letters. Cognition and General Knowledge:80% of children will be able to count and recognize numbers.

PURPOSE:The Achieved Excellence Award is designed to recognize HIT employees who exemplify high standards of the HIT Expectations and vision to “support people with disabilities through self-directed services that promote independence, dignity and respect.”

ELIGIBILITY CRITERIA:HIT employees who have been employed for at least one year are eligible for nomination based on the following criteria.

EXPECTATIONS CRITERIA:Ensure Quality of Service Embrace ChangeUphold Confidentiality Inspire the Trust of Others Respect Others Be on TimeBe a Contributing Team Member Take OwnershipBe Professional Enjoy My Job and Have Fun

2011 HIT ACHIEVED EXCELLENCE AWARD WINNERS

Savannah FosterDay Services

Lillian SanderDakota PointeJody Richter

Support Services

Angela SchultzDay Services

Joel VarrianoResidential Services

Jessica GannonResidential Services Sandy Hoffer

Dakota Pointe

Janet RoeDakota Alpha

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Lillian SannndnderAnngellaal SSSSchultz

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2011 “HIT BITS” (As of June 30, 2011)

Service Delivery AreaBismarckMandanNew SalemCarsonHebronBeulahHazenDickinsonMinotHuman Service Regions 7 & 8(Steele to Montana border and Watford City to South Dakota border)

Number of Individuals Receiving Services

Brain Injury ServicesDakota Alpha – 20 licensed bedsDakota Pointe – 10 licensed bedsTransitional Services – 4 individuals

Social and Recreational Services – 4 individuals

Head Start160 children and their familiesSpecial Education - 1 child

Infant Development118 children and their families

Right Track619 screenings

Residential ServicesICF Group Homes – 7 sites that include: 28 licensed adult ICF group home beds 13 licensed children ICF group home bedsMSLA Group Homes – 3 sites that include: 17 licensed adult MSLA group home bedsISLA – 37 individual contractsSLA – 4 individuals

Family Support Services11 families

FCO III1 individual

Day Supports121 individuals

Employment Services100 individuals

Region VII Transition ServicesServes schools in Region 7 Human Service Center geographic area and served more than 103 students.

Social Security Representative Payee Services85 individuals

Extended School Program7 elementary schools in Bismarck/Mandan school districts

Program Coordination114 individuals

JEN HATZENBUHLERIn August 2010, Jen Hatzenbuhler had a stroke while she was in

her home in Mandan.She spent six days in the ICU and another four weeks in the

rehabilitation unit at Medcenter One.She was unable to walk on her own, dress herself, drive a

vehicle or cook. She also had memory issues.On Sept. 28, 2010, Jen was admitted to Dakota Alpha, HIT’s

rehabilitation facility for people with traumatic brain injuries in Mandan.

Over the next eight months, Jen worked with the therapists at Dakota Alpha on such skills as strength, balance, walking, dressing, cooking, laundry, memory and oral motor strengthening.

She learned how to walk alone, take her medications without help and complete daily living skills on her own.

She was also prepared to take on the challenge of relearning to drive, an important skill for this mother of two young children.

Dakota Alpha staff members helped connect her with Money Follows the Person, a program which provided funding to purchase the adaptive equipment she would need in her new home.

On May 31st, 2011 Jen was able to move out of Dakota Alpha.Initially she had assistance from family, but within a few months,

she was able to get an apartment of her own.She passed the driving test and now has the freedom to drive.Jen continues to have challenges, but she believes she’s

improving every day.“The hardest part is transitioning back to being a mom after

nearly a year away from the responsibilities of being a parent,” Jen said.

She has started family counseling to improve her family relationships and refine their communication skills.

She is also working with the Division of Vocational Rehabilitation so she can become employed again.

“If I wouldn’t have come to Dakota Alpha, I wouldn’t be this far along in my progress,”Jen said. “The people at Dakota Alpha taught me how to live again.”

HIT SUCCESS STORIES

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ARLEN BUMANNPeople who know Arlen Bumann, but haven’t seen

him in a while, often do a double-take. Even those who know Arlen are amazed when they see him.

Arlen has lost more than 30 pounds in the last year, and more than 60 pounds since he moved to Mandan in the spring of 2008.

Controlling weight is a struggle for many people, but it is especially challenging for Arlen, who has Prader-Willi Syndrome, a genetic disorder that can cause life-threatening obesity. Folks with PWS have a chronic feeling of hunger and a metabolism that requires drastically fewer calories than normal, in addition to other conditions and disabilities.

To be successful, Arlen needs a very structured environment where food is locked up and he is supervised closely when he is in public places where food may be accessible. From 2002 until 2008, that environment was the North Dakota Developmental Center in Grafton.

In May 2008, he moved into HIT’s home at 18th Street Northwest in Mandan with four roommates. He attends HIT’s small environment day program in the same building, across the hallway from his home.

It’s been a recipe for success for Arlen. In November, Ricky Jones, one of the direct support

professionals at the 18th Street Day Program, and Angela Schultz, the manager there, encouraged Arlen to start an exercise program, walking on the treadmill, to help him lose weight. Ricky says he usually walks four miles every other day, and earns rewards when he completes the program.

“I earn a diet Pepsi,”Arlen pipes up.“And what else?” Ricky prompts him. “Going out to lunch,” Arlen responds.

“My favorite place is the Chinese place,” he offers, before Ricky breaks in with a gentle correction. “We usually go to Subway,” Arlen corrects himself. “I like their crab salad sandwich and their meatball ones.” Arlen can tell you a little about his Prader-Willi Syndrome. “I eat things I shouldn’t be eating. Sweets, mostly,” he says. People with PWS value food differently than most people. To some, food means more than money. To Arlen, it’s even more important than his cigarettes, he says. In his home, the kitchen is locked. In his day program, the refrigerator is locked, as are the cupboards where snacks are stored. In the unlocked cupboards, there is nothing that can be eaten. “Just dishes and cups and glasses,” Arlen offers. His dedicated staff at home and at the day program helps him make healthy choices, and he is able to control his access to food and encourage him to stay busy and active. Since moving to Mandan, the 46-year-old has been able to spend more time with his mother, who lives in Carson, and other family members who live nearby. He also works one day a week at a Mandan business, cleaning the offices and straightening up the retail area. It’s clear Arlen and Ricky have a special relationship. “Tell her what you do at work,” Ricky prompts Arlen during the interview. “We go out and have some fun,” Arlen responds. Ricky shakes his head. “Contracts?” he asks. “Yup,” Arlen chirps. “Collating?” “Yup.” “Work around the building?” “Yup.” “Work outside?” “Yup.” Arlen says he’s happy to be in Mandan, getting services from HIT. “It’s pretty cool,”Arlen says.

AAARRLEN BUMANN

HIT SUCCESS STORIES

ROBERT “BOB” HOSKINS Robert Hoskins receives services through HIT’s family support services. Bob began services at HIT in September of 2006. When HIT began working with Bob, he had difficulty making independent connections in the community as well as communicating with people whom he was not familiar. Staff realized quickly just how severe this aversion to unfamiliar situations was. For the first three days, staff worked with Bob, he was unwilling to come out of his room. Bob did eventually warm up to staff and they did get to know him; however, they still struggled with getting Bob to become engaged in the community. Bob was only willing to go to places he was already familiar. Once out in the community, staff noticed that Bob would not engage people who he knew in certain settings if he ran into them in another setting. He would get very anxious and hide from the person speaking to him. Bob, has however, come a very long way since then. Currently he is employed at the Radisson Hotel in Bismarck. Bob has been working there since 2009. Bob is a valued member of the staff; he would be greatly missed if he were not there. Bob has also recently looked into the possibility of getting involved in storage unit auctions. With the assistance of staff, Bob called around to different businesses seeking information on this possibility. He discovered it is very sporadic in our area. Bob enjoys collecting movies, but was running out of room to store them. He approached staff and together they came up with the idea of a shelving system to store them.

Bob and staff set off to Menard’s to get supplies. Upon arriving at Menard’s, Bob approached the counter and began telling the clerk exactly what he would need to complete his project. After about three weeks, the shelves were complete - Bob and staff installed them in his room.

At Bob’s most recent annual meeting, it was brought to the attention of the team by Bob’s mother that Bob has started attending rodeos and concerts by himself. Staff also reported that Bob has continued to broaden his community involvement by visiting with store clerks and cashiers at many of the businesses they frequent. These same people notice if Bob hasn’t been there in awhile. In fact, it is an expectation of the staff at Rock 30 Games that Bob visit them regularly.

It is difficult to put into words the progress and success that Bob has displayed over the past five years. He has gone from being very disconnected from his community to being an active member within his community. He went from barely leaving his comfort zone to exploring the many possibilities there are for him to partake in. Bob has gone from being dependent on staff–communicating his desires in the community to taking an active independent role in expressing his own wishes and desires to the appropriate people. The accomplishments Bob has displayed have opened him up to being a much more successful and valued member of his community. In addition, it has opened the door for Bob to take advantage of opportunities for recreation and leisure that exist in his community.

FRANKLIN DAVIS

Franklin learned to take pictures this year. The pictures he takes are usually mug shots of co-

workers and others he talks to when he’s writing his column, Frankly Speaking, for the HIT Connections newsletter.

That’s something else he started doing this year. Frank has lived at HIT’s group home in the Diane’s

Addition in Mandan for 26 years, ever since it opened, and he’s been a mainstay in HIT’s Day Program that long, too.

He’s a social guy, no doubt about it. Though his speech can be difficult to understand, he likes to visit. Those who know him well, like Laci Czeczok, a direct support professional who has worked with Frank in the Day Program since 2004, can easily interpret what he’s saying.

Frank’s interest in people made him a natural choice for HIT’s newsletter committee in May 2010, when they were looking for a replacement columnist to write tidbits about people who receive services from the agency.

Laci’s close relationship with Frank made her a natural to support him in that role.

Each quarter, Frank chooses a question to ask a handful of people who are served by HIT.

What is your favorite summer activity?Do you like to cook or bake and what is your favorite

thing to cook or bake?What would you do with $1 million? His disability limits his fine motor skills, so taking

pictures to accompany his column with an ordinary camera wasn’t possible for him, so Laci would take the pictures. Not anymore. Now the camera he uses, which was purchased by HIT’s Day Program this year, is adapted so it can be used by people who have difficulty controlling their fine motor skills. The camera itself, which looks like any other pocket digital camera, sits atop a telescoping arm mounted on the tray on Frank’s wheelchair. It is attached via wires to a power box, which also sits on the tray. On top of the power box are two large round easy-to-hit buttons, a yellow one that powers the camera and a green one that snaps the picture. Frank has gotten adept at hitting both. “He thinks it’s pretty funny,” Laci said. “He likes to take pictures and laugh at them later.” “Oh yeah, we did,” Frank remembered. “There were pictures of Susan (another DSP at HIT).” The newsletter column and the camera have opened up a new world for Frank. “We got to go to Dakota Alpha and Dakota Pointe,” Laci said. “I’d never been there before. I don’t know if Frank had ever been there, but when I asked him, he said yes. So I said I’d follow him, and we went in circles. I told him maybe we’d better ask someone (for directions).” Dakota Alpha and Dakota Pointe are long-term care and residential facilities in HIT’s brain injury program. Frank includes the residents there in his column periodically. “We got to meet a lot of people,” Laci continued. “There was a guy at Dakota Pointe who liked country western music, and he and Frank talked about that.” “Shania Twain,” Frank nodded. “I think he kind of found a new interest with the camera. He likes looking at pictures, but he’s never been able to (take pictures) himself,” Laci said.

HIT, Inc.Balance SheetJune 30, 2011

2010 2011Cash & Equivalents $396,848 $636,933

Certificates of Deposit 167,796 107,944

Receivables

Trade 1,594,733 1,883,840

Grants 99,542 145,726

Prepaid Expenses 102,054 89,877

Investments 103,179 2,303

Net Property & Equipment 3,925,551 5,269,620

TOTAL ASSETS 6,389,703 8,136,243

Accounts Payable 255,183 311,044

Accrued Expenses

Compensation 1,286,274 1,800,264

Other 30,099 37,100

NDDHS Payable 249,306 472,143

Deferred Revenue 38,492 28,303

Line of Credit 499,568 500,000

LT Debt 2,353,621 3,274,780

TOTAL LIABILITIES 4,172,543 6,423,634

Unrestricted 1,675,930 1,712,609

Temporarily Restricted 1,230

TOTAL EQUITY 1,677,160 1,712,609

TOTAL LIABILITES & EQUITY 6,389,703 8,136,243

FINANCIALS 2010 - 2011Balance Sheetand Statement of Activities

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HIT, Inc. Statement of Activities FYE June 30, 2011 2010 2011NDDHS $11,897,337 $14,698,323

Government Grants 1,651,981 529,130

Fees for Services 985,769 858,235

SSI/Recipient 725,545 626,499

In-house Day Supports 694,491 775,261

Donated Services - In kind 387,745 360,190

Public Support 6,168 830

Revenue Adjustment 154,202 351,066

Other 1,017,833 623,400

TOTAL REVENUE 17,212,667 19,653,037

Rehabilitative 2,486,803 2,679,608

Vocational 303,240 363,723

Residential 5,007,237 6,330,377

Development Disability Day 3,131,732 3,507,393

Other Program Expenses 5,278,417 5,959,996

16,207,429 18,841,097

Support Services 694,491 775,261

TOTAL EXPENSES 16,901,920 19,616,358 CHANGE IN NET ASSETS 310,747 36,679

The most recent financial audit was completed on September 22, 2011. The audit found that HIT, Inc. was compliant in all areas as per OMB Circular A133.

1007 18th Street NWMandan, ND 58554

A non-profit organizationserving people with disabilities.

PRSRT STDU.S. POSTAGE

PAIDBISMARCK, NDPERMIT NO. 433

HIT, INC.

2011 ANNUAL REPORT

38”

6.2”