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Department of Microbiology
Microbiology ServicesUser Handbook
Department of MicrobiologyGreat Western HospitalMarlborough RoadSwindonWiltshireSN3 6BB
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Department of Microbiology
Contents
Document Control..............................................................................................................................2
General Information...........................................................................................................................3
Contact Details...................................................................................................................................3
Service Availability..............................................................................................................................3
Laboratory Location............................................................................................................................4
Results................................................................................................................................................5
Clinical Advice.....................................................................................................................................5
Requesting Tests.................................................................................................................................5
Specimen Transport............................................................................................................................5
Specimen Containers..............................................................................................................................5Request Forms.......................................................................................................................................5Health & Safety......................................................................................................................................6
Quality Management..........................................................................................................................7
External Quality Assurance.....................................................................................................................7Turnaround Times..................................................................................................................................7
Reference Laboratories.......................................................................................................................7
External Service providers...................................................................................................................8
Bacteriology Tests...............................................................................................................................9
Virology Tests...................................................................................................................................14
DOCUMENT CONTROL
This handbook is subject to the document control procedures used in the Pathology Directorate. As this version is controlled electronically, any printed hardcopy copy or locally-saved electronic copy will no longer be subject to the control procedures. Please ensure that any reference is made to the current active version of this document.
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Department of Microbiology
GENERAL INFORMATION
The Clinical Microbiology Service is provided by the laboratories at the Great Western Hospital, Swindon. We provide an analytical and interpretative service on a wide-range of clinical specimens, processing over 260,000 requests each year. The efficiency of the service we provide is reliant on the cooperation of our users with the necessary policies relating to safety, specimen transport and specimen identification.
We hope that this handbook contains all the information you require to use our service. However, please feel free to contact us to discuss any problems or issues you may have. Any comments or suggestions about the User Handbook should be addressed to the Laboratory Manager, by email to [email protected].
We aim to be a model of excellence in the delivery of a clinical pathology service. In order to achieve this, we are committed to the following:
Service user involvement Good professional practice & evidence-based practice Efficient utilisation of our resources Valuing and developing our staff in order to realise their full potential Commitment to the health, safety and welfare of our patients, staff and visitors Keeping a safe environment in compliance with current environmental legislation Working as teams and partnerships Continuous improvement
CONTACT DETAILS
Consultant Microbiologist Dr Melanie Wilson (01793) 604801Consultant Microbiologist Dr Susan Dawson (01793) 604802Deputy General Manager David Newell (01793) 605013Laboratory Manager Penny Latham (01793) 604804Section Manager (Virology) Helen Jones (01793) 604799
SERVICE AVAILABILITY
The laboratories are open for receipt of specimens from 0845 to 1700 between Monday and Friday, 0800 to 1300 on Saturday mornings and 0845 to 1230 on Sunday mornings and Bank Holidays. There is a refrigerator in the Pathology Reception (and an incubator for blood culture bottles) for specimens that arrive outside the normal opening hours. Certain specimens may be sent direct to the laboratories using the pneumatic chute system (Pathology Address: 104).
The on-call service is available outside normal hours. The use of the service should be restricted to those samples where it is essential to have a result before the next routine session. In general, samples normally accepted for the on-call service would include CSF, joint fluids, pleural fluids, ascitic fluids, pus
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Department of Microbiology
and urine. To discuss an urgent specimen with the duty Biomedical Scientist, please contact switchboard at GWH (01793 604020).
LABORATORY LOCATION
The Department is part of the Directorate of Pathology, within the Great Western Hospitals NHS Foundation Trust. The department is sited on the fourth floor of the main hospital building (see diagram). The postal address is as follows:
Department of MicrobiologyGreat Western Hospitals NHS Foundation TrustThe Great Western HospitalMarlborough RoadSwindonWiltshireSN3 6BB
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Department of Microbiology (67)
Directorate of Pathology (69)
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Department of Microbiology
RESULTS
Please note that we need to establish the caller’s identity before giving results over the telephone. We are unable to give results directly to patients or their relatives.
Authorised results are available on the Medway system and the Ward Enquiry system. Results may also be obtained by telephoning extension 4293 (direct dial 01793 604293).
In general, results are not available until they have been authorised. In exceptional circumstances, preliminary results may be available direct from the relevant laboratory. However, please bear in mind that this may delay the testing of other samples.
Microbiology Extension 4798Virology Extension 4799
CLINICAL ADVICE
For clinical advice on the interpretation of results, please contact the duty Consultant. During the out-of-hours period, the duty Consultant can be contacted via GWH switchboard.
Consultant Microbiologist Dr Melanie Wilson (01793) 604798Consultant Microbiologist Dr Susan Dawson (01793) 604798
REQUESTING TESTS
A list of tests provided by the Microbiology laboratory is provided in this document. All tests should be requested at the time of submitting the specimen to the laboratory. However, amendments to requests, or the need for additional tests, can still be discussed with the laboratory after processing has started. In general, additional tests must be requested within 48 hours of sample receipt within the laboratory. In some cases, additional tests may not be possible and a fresh specimen will be required. Further advice can be obtained from the laboratory.
SPECIMEN TRANSPORT
Refer to Specimen Transportation Policy available on the Trust intranet.
Specimen ContainersAll patient specimen containers must be clearly labelled with the patient’s name, date of birth, the date of collection and the type of specimen. The hospital number should be included where possible.
Request FormsAll samples must be accompanied by a properly completed request form, giving relevant clinical information, including antibiotics (used or proposed), patient location and detailing the investigation
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Department of Microbiology
required. Please note that inadequately labelled specimens and those without adequately completed request forms may not be processed.
The laboratory assumes that patient consent has been obtained for the investigations requested. All requests for HIV investigations must include the Doctor’s signature on the request form.
Health & SafetyAll specimens should be regarded as potentially infectious.
Certain specimens from patients who are known or suspected to have the following diseases/conditions constitute a potential higher risk of infection to persons handling the specimens: Typhoid/paratyphoid fever (faecal specimens only) Dysentery (faecal specimens only) Tuberculosis (specimens from sites where tuberculosis infection is likely) Anthrax Brucellosis Transmissible Spongiform Encephalopathy (including CJD) Viral haemorrhagic fever Pandemic Flu
To minimise the risks “Danger of Infection” labels should be attached to the specimen container and request form for all qualifying specimens (available from Phlebotomy Dept, GWH) and the nature of the risk specified on the request form. This is a necessary procedure to protect persons handling the specimens (nursing, portering, transport, reception and laboratory staff). The labels must be used in accordance with the Specimen Transportation Policy available on the Trust intranet.
Samples thought to constitute a risk to laboratory staff because of inadequate packaging or warning may be rejected.
The Consultant Microbiologist must be contacted BEFORE collecting specimens from a patient suspected of having a viral haemorrhagic fever, human avian influenza, SARS or CJD. These organisms require special transport arrangements and specialist laboratories designed for containment during manipulation of specimens and cultures.
These lists are not exhaustive and rarely other biological agents that can cause severe human disease, and present a serious hazard to employees, may be present in specimens. If there is any suspicion of a high risk atypical organism advice on specimen collection and transport should be sought from the Consultant Microbiologist.
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Department of Microbiology
QUALITY MANAGEMENT
The Pathology Service is committed to maintaining accreditation for its quality management system. Accreditation is undertaken by Clinical Pathology Accreditation (UK) Ltd, an independent external organisation. Details of our accreditation, together with performance data, are available from the Laboratory Manager.
In order to help us improve our service, we may ask you to complete a questionnaire. We greatly value the information obtained from these surveys, and we would like to thank you in anticipation of your assistance in completing the questionnaires.
As part of our quality management system, we routinely monitor certain performance indicators. These include External Quality Assurance (EQA) scores and Turnaround Times (TAT).
External Quality AssuranceDuring 2011, our total EQA score was 98.6% (820 points out of a possible 834). The EQA scheme involves a series of simulated specimens being sent to our laboratory for testing. Our results are then scored against the intended results and compared to a national average. Each occasion in which we fail to report the intended result is investigated thoroughly within our quality improvement system.
Turnaround TimesWe monitor the turnaround times for certain key tests every month. The time taken from receipt of specimen to the reporting of the result is analysed for a range of twelve key tests. Details of the target turnaround times for all tests are given in the test section later in this document. During 2011, our total TAT score for the twelve key tests was 98.1%. This meant that we met our target in 98.1% of cases. The total number of tests checked during this period was 239 510. Further details on our TAT performance can be obtained from the Laboratory Manager.
REFERENCE LABORATORIES
As part of the testing process, it may be necessary to refer some, or all, of the specimen to an external reference laboratory. We only use laboratories which have an accredited quality management system. The name of the reference laboratory used will be indicated on the test report. The reference laboratories currently used are:
Anaerobe Reference Laboratory, Cardiff Antimicrobial Reference Unit, Bristol Cryptosporidium Reference Unit, Swansea Health Protection Agency, Birmingham Health Protection Agency, London Health Protection Agency, Bristol Health Protection Agency, Manchester Health Protection Agency, Porton Down Health Protection Agency, Southampton
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Department of Microbiology
Immunology Department, Oxford Immunology Department, Bristol Insect Research & Development, Cambridge Lab 21 Clinical Laboratory, Cambridge Leptospira Reference Unit, Hereford Microbiology Department, Epsom Microbiology Department, Leeds Microbiology Department, Exeter Toxoplasma Reference Unit, Swansea Veterinary Laboratory Agency, Surrey
EXTERNAL SERVICE PROVIDERS
Specimens for Mycology and Mycobacterium investigation are referred to an external service provider, Southampton University Hospitals NHS Trust (SUHT), for processing.
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Department of Microbiology
BACTERIOLOGY TESTS
Investigation Test Sample(Volume) Container TAT Limitations Out-of-Hours
Antibiotic Levels Antibiotic Assay Clotted blood(2-6mls)
Vacutainer(red-top) 3 days
Requests must be discussed with the
Consultant Microbiologist
no
Ascitic Fluid Culture Cell count, Gram stain & Culture
Ascitic fluid(<20mls)
Universal(white top)
4 days, plus 2 days for
enrichment culture
cell counts performed on SBP patients only
yes, by arrangement
Blood Cultures (Adults)
Gram stain & Culture
Blood(5-10mls)
Adult blood culture set
1-5 days, depending on
positivity
samples should be collected before
antibiotic treatment
bottles should be sent to the
incubator located in Pathology
reception
Blood Cultures (Children)
Gram stain & Culture
Blood(<4mls)
Paediatric blood culture bottle
1-5 days, depending on
positivity
samples should be collected before
antibiotic treatment
bottles should be sent to the
incubator located in Pathology
reception
C. difficile Toxin Toxin Detection Faeces(<20mls)
Universal with spoon (blue top) 1 day
not performed on formed stools; not
performed if a positive result within previous
28 days
no
Corneal Scrape Culture
Gram stain & Culture Corneal scrape Direct inoculation
onto plates and slide
2 hrs for microscopy2-5 days for
culture
requires good amount of cellular material
yes, by arrangement
CSF Culture Cell count, Gram stain & Culture
CSF(1-2mls)
3 sterile universal containers (white
top), labelled 1,2,3
2 hrs for microscopy2 days for
culture
cell counts cannot be performed on clotted
samples
yes, by arrangement
Ear Swab Culture Culture Ear swab Transport swab(blue top) 4 days none no
Eye Swab Culture Culture Eye swab Transport swab(blue top) 4 days none no
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Department of Microbiology
Investigation Test Sample(Volume) Container TAT Limitations Out-of-Hours
Faeces Culture Microscopy & Culture
Faeces(<20mls)
Universal with spoon (blue top) 4 days clinical details are
essential for processing no
Fungal Culture Microscopy & Culture Skin, hair, nails fungal culture kit /
universal (white top)
1 week for microscopy4 weeks for
culture
none no
Gonococcal Culture Culture Urethral swab Transport swab(orange top) 3 days
transport delay may reduce sensitivity of
testno
Gonococcal Culture Culture Endocervical swab Transport swab(blue top) 3 days
transport delay may reduce sensitivity of
testno
Gynaecological Culture
Microscopy & Culture Endocervical swab Transport swab
(blue top) 4 days clinical details are essential for processing no
Gynaecological Culture
Microscopy & Culture Vaginal swab Transport swab
(blue top) 4 days
clinical details are essential for processing
please send endocervical swab if gonococcal culture is
required
no
IV Cannulae Culture Culture End of cannula tip(2-5cm length)
Universal(white top) 4 days none no
Joint Fluid Culture Gram stain, Crystals & Culture
Joint fluid(<20mls)
Universal(white top)
4 days, plus 2 days for
enrichment culture
none yes, by arrangement
Lavage Culture Gram stain & Culture
Broncho-alveolar lavage
(<20mls)
Universal(white top) 4 days none no
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Department of Microbiology
Investigation Test Sample(Volume) Container TAT Limitations Out-of-Hours
Leg Ulcer Swab Culture Culture Leg ulcer swab Transport swab
(blue top) 4 days
routine swabbing is unnecessary unless
there is indication of infection
no
Mouth Swab Culture Culture Mouth swab Transport swab(blue top) 4 days Culture directed to
Candida sp. no
MRSA Culture Culture for MRSA only Swab / urine
Transport swab (blue top) / universal
container3 days Culture directed to
MRSA only No
MRSA PCR Rapid test for MRSA Swab Transport swab (red
top) 2-4 hours
Limited to Aldbourne patients and patients
who have missed conventional tetsing
No
Neonatal Screen Culture Culture Swabs & gastric
aspirate
Transport swab (blue top) / universal
container4 days swabs from throat,
umbilicus and ear no
Nose Swab Culture Culture forStaph. aureus only Nose swab Transport swab
(blue top) 4 days
pernasal swabs are required for the
isolation of Pertussis sp.
no
Parasitology Microscopy for Schistosomiasis
Urine(<20mls)
Universal(white top) 2 days
Collection of urine between 10am and
2pmno
Parasitology Microscopy Faeces(<20mls)
Universal with spoon (blue top) 2 days none no
Parasitology(Pinworm) Microscopy Sellotape slide
Collection kits available from
laboratory2 days none no
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Department of Microbiology
Investigation Test Sample(Volume) Container TAT Limitations Out-of-Hours
PD Fluid Culture Cell count, Gram stain & Culture
Peritoneal dialysis fluid
(<20mls)
Universal(white top)
4 days, plus 2 days for
enrichment culture
differential cell counts performed on raised
WBC counts
yes, by arrangement
Pertussis Culture Culture Pernasal swab
Pernasal swab (orange top)
obtained from laboratory
7 days none no
Pleural Fluid Culture Gram stain & Culture
Pleural fluid(<20mls)
Universal(white top)
4 days, plus 2 days for
enrichment culture
none yes, by arrangement
Pus Culture Gram stain & Culture
Pus(<20mls)
Universal(white top)
4 days, plus 2 days for
enrichment culture
none yes, by arrangement
Rotavirus Detection Antigen Detection Faeces(<20mls)
Universal with spoon (blue top) 1 day limited to children
<4years no
Skin Swab Culture Culture Skin swab Transport swab(blue top) 4 days none no
Sputum Culture Gram stain & Culture
Sputum(<20mls)
Universal(white top) 4 days
samples should be collected early morning
or after physiono
TB Culture Culture Early Morning Urine(3x250mls)
250ml bottles obtained from
laboratory6 weeks
no microscopy performed on urine TB
samplesno
TB Culture Microscopy & Culture
Sputum / BAL(<20mls)
Universal(white top)
2 days for microscopy; 6
weeks for culture
none no
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Department of Microbiology
Investigation Test Sample(Volume) Container TAT Limitations Out-of-Hours
TB Culture Microscopy & Culture Tissue Universal
(white top)
2 days for microscopy; 6
weeks for culture
none no
Teicoplanin Levels Antibiotic Assay Clotted blood(2-6mls)
Vacutainer(red-top) 3 days
Requests must be discussed with the
Consultant Microbiologist
no
Throat Swab Culture Culture Throat swab Transport swab(blue top) 4 days Isolation of Neisseria
sp only on request no
Tissue Culture Gram stain & Culture Tissue Universal
(white top)
4 days, plus 2 days for
enrichment culture
none yes, by arrangement
Urine Culture Microscopy & Culture
Urine(<20mls)
Universal with boric acid (red top) 3 days none yes, by
arrangement
Urine Legionella Test Antigen Detection Urine(5-20mls)
Universal(white top) <1 day
please contact lab if urgent processing
required
Saturday and Sunday morning, by arrangement
only
Urine Pneumococcal Test Antigen Detection Urine
(5-20mls)Universal
(white top) <1 dayplease contact lab if urgent processing
required
Saturday and Sunday morning, by arrangement
only
Wound Swab Culture Culture Wound swab Transport swab(blue top) 4 days pus sample should be
sent, if available no
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Department of Microbiology
VIROLOGY TESTS
Investigation Test Sample Container TAT Limitations Out-of-Hours
Antenatal Serology Antibody Detection
Clotted blood(2-6mls)
Vacutainer(red-top) 7 days
requests for HIV test must be clearly
indicated and signedno
ASO Titres Antibody Detection
Clotted blood(2-6mls)
Vacutainer(red-top) 14 days
clinical details are essential for processing
no
Atypical Pneumonia Antigen DetectionBroncho-alveolar
lavage(<20mls)
Universal(white top) 1 day
please contact lab if urgent processing is
required for PCPno
Atypical Serology Antibody Detection
Clotted blood(2-6mls)
Vacutainer(red-top) 14 days
clinical details and date of onset are essential
for processingno
Bone Donor ScreenAntigen & Antibody Detection
Clotted blood(2-6mls)
Vacutainer(red-top) 7 days
clinical details are essential for processing
no
Cardiac Virus Serology
Antibody Detection
Clotted blood(2-6mls)
Vacutainer(red-top) 14 days
clinical details and date of onset are essential
for processingno
Cardiac Virus PCR DNA Detection by PCR
EDTA sample(2-3mls)
Vacutainer(purple-top) 14 days
clinical details and date of onset are essential
for processingno
Chickenpox Serology Antibody Detection
Clotted blood(2-6mls)
Vacutainer(red-top)
1 day (urgent)7 days
(normal)
please contact lab if urgent processing is
requiredno
CMV Serology Antibody Detection
Clotted blood(2-6mls)
Vacutainer(red-top) 14 days
clinical details are essential for processing
no
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Department of Microbiology
Investigation Test Sample Container TAT Limitations Out-of-Hours
CMV PCR DNA Detection by PCR
EDTA sample(2-3mls)
Vacutainer(purple-top) 7 days
clinical details are essential for processing
no
Conjunctival Chlamydia Infection
DNA Detection by PCR Conjunctival swab Chlamydia transport
swab 1-2 days none no
EBV Serology Antibody Detection
Clotted blood(2-6mls)
Vacutainer(red-top) 14 days
clinical details are essential for processing
no
EBV PCR Antigen Detection EDTA sample(2-3mls)
Vacutainer(purple-top) 7 days
clinical details are essential for processing
no
Genital Chlamydia Infection
DNA Detection by PCR
Urine(<20mls)
Universal(white top) 4 days
patient should not have urinated for 2
hours prior to specimen collection
no
Genital Chlamydia Infection
DNA Detection by PCR Endocervical swab Chlamydia transport
swab 4 days none no
Helicobacter Serology
Antibody Detection
Clotted blood(2-6mls)
Vacutainer(red-top) 7 days
clinical details are essential for processing
no
Hepatitis A Serology Antibody Detection
Clotted blood(2-6mls)
Vacutainer(red-top) 7 days
clinical details are essential for
processing, especially onset date
no
Hepatitis B Antibody Antibody Detection
Clotted blood(2-6mls)
Vacutainer(red-top) 7 days
vaccination history required for full
interpretation of resultno
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Department of Microbiology
Investigation Test Sample Container TAT Limitations Out-of-Hours
Hepatitis B Core Antibody
Antibody Detection
Clotted blood(2-6mls)
Vacutainer(red-top) 7 days
clinical details are essential for processing
no
Hepatitis B Surface Antigen
Antibody Detection
Clotted blood(2-6mls)
Vacutainer(red-top) 7 days
requests must be clearly indicated and signed on the request
form
no
Hepatitis B (DNA) Viral Load
DNA Detection by PCR
EDTA sample(2-3mls)
Vacutainer(purple-top) 14 days
clinical details are essential for processing
no
Hepatitis C Serology Antibody Detection
Clotted blood(2-6mls)
Vacutainer(red-top) 7 days
requests must be clearly indicated and signed on the request
form
no
Hepatitis C Viral Load / Genotype
RNA Detection by PCR
EDTA sample(2-3mls)
Vacutainer(purple-top) 14 days
clinical details are essential for processing
no
HIV Serology Antibody Detection
Clotted blood(2-6mls)
Vacutainer(red-top) 7days
requests for HIV test must be clearly
indicated and signedno
HIV Viral Load DNA Detection by PCR
EDTA sample(2-3mls)
Vacutainer(purple-top) 10 days
clinical details are essential for processing
no
HSV Serology Antibody Detection
Clotted blood(2-6mls)
Vacutainer(red-top) 14 days
clinical details are essential for processing
no
Leptospira Serology Antibody Detection
Clotted blood(2-6mls)
Vacutainer(red-top) 10 days
clinical details, date of onset and exposure history are essential
for processing
no
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Department of Microbiology
Investigation Test Sample Container TAT Limitations Out-of-Hours
Lymes Serology Antibody Detection
Clotted blood(2-6mls)
Vacutainer(red-top) 10 days
clinical details, tick exposure and date of onset are essential for
processing
no
Meningococcal PCR DNA Detection by PCR
EDTA sample(2-3mls)
Vacutainer(purple-top) 14 days
clinical details are essential for processing
no
Parasite Serology Antibody Detection
Clotted blood(2-6mls)
Vacutainer(red-top) 14 days
clinical details, date of onset and travel
history are essential for processing
no
Parvovirus Serology Antibody Detection
Clotted blood(2-6mls)
Vacutainer(red-top) 14 days
clinical details are essential for processing
no
Pneumococcal PCR DNA Detection by PCR
EDTA sample(2-3mls)
Vacutainer(purple-top) 14 days
clinical details are essential for processing
no
RSV Detection Antigen DetectionNasopharyngeal
aspirate(5-10mls)
Trap bottle <1day none
Saturday and Sunday morning, by arrangement
only
Rubella Serology Antibody Detection
Clotted blood(2-6mls)
Vacutainer(red-top) 7 days
clinical details are essential for processing
no
Syphilis Serology Antibody Detection
Clotted blood(2-6mls)
Vacutainer(red-top) 7 days
clinical details are essential for processing
no
Toxoplasma Serology Antibody Detection
Clotted blood(2-6mls)
Vacutainer(red-top) 7 days
clinical details are essential for processing
no
DCN: MIC-P-006-10.0 November 2012 Page 17 of 18
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Department of Microbiology
Investigation Test Sample Container TAT Limitations Out-of-Hours
Virus Detection DNA Detection by PCR Viral transport swab Transport swab
(green top) 14 daysclinical details are
essential for processing
no
DCN: MIC-P-006-10.0 November 2012 Page 18 of 18