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DOCUMENT RESUME ED 260 271 CE 042 280 TITLE Conduct an Occupational Analysis. Second Edition. Module A-7 of Category A--Program Planning, Development, and Evaluation. Professional Teacher Education Module Series. INSTITUTION Ohio State Univ., Columbus. National Center for Research in Vocational Education. SPONS AGENCY Department of Education, Washington, DC. REPORT NO ISBN-0-89606-185-X PUB DATE 85 NOTE 77p.; For related documents, see ED 255 669 and ED 259 134. AVAILABLE FROM American Association for Vocational Instructional Materials, 120 Driftmier Engineering Center, University of Georgia, Athens, GA 30602. PUB TYPE Guides - Classroom Use Materials (For Learner) (051) EDRS PRICE DESCRIPTORS MF01/PC04 Plus Postage. Competence; *Competency Based Teacher Education; Higher Education; Inservice.Teacher Education; *Job Analysis; *Learning Activities; Learning Modules; Preservice Teacher Education; Student Evaluation; *Task Analysis ABSTRACT This module is one of a series of 127 performance-based teacher education (PBTE) learning packages focusing upon specific professional competencies of vocational teachers. The competencies upon which these modules are based were identified and verified through research as being important to successful vocational teaching at both the secondary and postsecondary levels of instruction. The modules are suitable for the preparation of teachers and other occupational trainers in all occupational areas. This module provides five learning experiences that integrate theory and application on the subject of conducting an occupational analysis. Each learning experience consists of an overview, an enabling .objective, required and optional activities, and a self-check. A criterion-referenced assessment of the teacher's performance of the specified competency completes the module. The module covers the following topics: defining the scope of an occupational analysis; preparing an initial listing of duty and task statements by partially analyzing a selected occupation; verifying an initial listing of task and duty statements; and analyzing and reporting task inventory data. (KC) *********************************************************************** Reproductions supplied by EDRS are the best that can be made from the original document. ***********************************************************************

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Page 1: DOCUMENT RESUME Conduct an Occupational Analysis. Second ... · conduct a community survey. develop program. goals and objectives. i. conduct an occupational analysis. i. develop

DOCUMENT RESUME

ED 260 271 CE 042 280

TITLE Conduct an Occupational Analysis. Second Edition.Module A-7 of Category A--Program Planning,Development, and Evaluation. Professional TeacherEducation Module Series.

INSTITUTION Ohio State Univ., Columbus. National Center forResearch in Vocational Education.

SPONS AGENCY Department of Education, Washington, DC.REPORT NO ISBN-0-89606-185-XPUB DATE 85NOTE 77p.; For related documents, see ED 255 669 and ED

259 134.AVAILABLE FROM American Association for Vocational Instructional

Materials, 120 Driftmier Engineering Center,University of Georgia, Athens, GA 30602.

PUB TYPE Guides - Classroom Use Materials (For Learner)(051)

EDRS PRICEDESCRIPTORS

MF01/PC04 Plus Postage.Competence; *Competency Based Teacher Education;Higher Education; Inservice.Teacher Education; *JobAnalysis; *Learning Activities; Learning Modules;Preservice Teacher Education; Student Evaluation;*Task Analysis

ABSTRACTThis module is one of a series of 127

performance-based teacher education (PBTE) learning packages focusingupon specific professional competencies of vocational teachers. Thecompetencies upon which these modules are based were identified andverified through research as being important to successful vocationalteaching at both the secondary and postsecondary levels ofinstruction. The modules are suitable for the preparation of teachersand other occupational trainers in all occupational areas. Thismodule provides five learning experiences that integrate theory andapplication on the subject of conducting an occupational analysis.Each learning experience consists of an overview, an enabling

.objective, required and optional activities, and a self-check. Acriterion-referenced assessment of the teacher's performance of thespecified competency completes the module. The module covers thefollowing topics: defining the scope of an occupational analysis;preparing an initial listing of duty and task statements by partiallyanalyzing a selected occupation; verifying an initial listing of taskand duty statements; and analyzing and reporting task inventory data.(KC)

***********************************************************************

Reproductions supplied by EDRS are the best that can be madefrom the original document.

***********************************************************************

Page 2: DOCUMENT RESUME Conduct an Occupational Analysis. Second ... · conduct a community survey. develop program. goals and objectives. i. conduct an occupational analysis. i. develop

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Page 3: DOCUMENT RESUME Conduct an Occupational Analysis. Second ... · conduct a community survey. develop program. goals and objectives. i. conduct an occupational analysis. i. develop

FOREWORDThis module is one of a series of 127 performance-based teachereducation (PBTE) learning packages focusing upon specific professional competencies of vocational teachers. The competenciesupon which these modules are based were identified and verifiedthrough research as being important to successful vocationalteaching at both the secondary and postsecondary levels of in-struction. The modules are suitable for the preparation of teachersand other occupational trainers in all occupational areas.

Each module provides learning experiences that integrate theoryand application; each culminates with criterionreferenced as-sessment of the teacher's (instructor's, trainer's) performance ofthe specified competency. The materials are designed for use byteachers-in-training working individually or in groups under thedirection and with the assistance of teacher educators or othersacting as resource persons. Resource persons should be skilled inthe teacher competencies being developed and should be thor-oughly oriented to PBTE concepts and procedures before usingthese materials.

The design of the materials provides considerable flexibility forplanning and conducting performance-based training programsfor preservice and inservice teachers, as well as businessindus-try-labor trainers, to meet a wide variety of individual needs andinterests, The materials are intended for use by universities andcolleges, state departments of education, postsecondary institu-tions, local education agencies, and others responsible for theprofessional development of vocational teachers and other occu-pational trainers.

The PBTE curriculum packages in Categories A- J are productsof a sustained research and development effort by the NationalCenter's Program for Professional Development for VocationalEducation. Many individuals, institutions, and agencies participat-ed with the National Center and have made contributions to thesystematic development, testing, revision, and refinement of thesevery significant training materials. Calvin J. Cotrell directed thevocational teacher competency research study upon which thesemodules are based and also directed the curriculum developmenteffort from 1971 - 1972. Curtis R. Finch provided leadership forthe program from 1972 - 1974. Oyer 40 teacher eduCators pro-vided input in development of initial versions of the modules; over2,000 teachers and 300 resource persons in 20 universities, col-leges, and postsecondary institutions used the materials andprovided feedback to the National Center for revisions andrefinement.

Early versions of the materials were developed by the NationalCenter in cooperation with the vocational teacher education facul-ties at Oregon State University and at the University of Missouri -

Columbia. Preliminary testing Of the materials was conducted atOregon State University, Temple University, and the University ofMissouri - Columbia.

Following preliminary testing, major revision of all matenals wasperformed by National Center staff, with the assistance of numer-ous consultants and visiting scholars from throughout the country.

Advanced testing of the materials was carried out with assistanceof the vocational teacher educators and students of Central Wash-ingtorrState College; Colorado State University; Ferris State Col-lege, Michigan; Florida State University; Holland College, P.E.I.,Canada; Oklahoma State University; Rutgers University, New Jersey; State University College at Buffalo, New York; TempleUniversity, Pennsylvania; University of Arizona; University ofMichigan-Flint; University of Minnesota-Twin Cities; Universityof Nebraska-Lincoln; University of Northern Colorado; Univer-sity of Pittsburgh, Pennsylvania; University of Tennessee; Uni-versity of Vermont; and Utah State University.

The first published edition of the modules found widespread usenationwide and in many other countries of the world. User feed-back from such extensive use, as well as the passage of time,called for the updating of the content, resources, and illustrationsof the original materials. Furthermore, three new categories (K-M)have been added to the series, covering the areas of servingstudents with special/exceptional needs, improving students'basic and personal skills, and implementing competency-basededucation. This addition required the articulation of content amongthe original modules and those of the new categories.

Recognition is extended to the following individuals for their rolesin the revision of the original materials: Lois G. Harrington, Cath-erine C. KingFitch and Michael E. Wonacott, Program Asso-ciates, for revision of content and resources; Cheryl M. Lowry,Research Specialist, for illustration specifications; and BarbaraShea for art work. Special recognition is extended to the staff atAAVIM for their invaluable contributions to the quality of the finalpanted products, particularly to Donna Pritchett for module lay-out, design, and final art work, and to George W. Smith Jr. for

, Supervision of the module production process.

Robert E. TaylorExecutive DirectorThe National Center for Research inVocational Education

I-

THE NATIONAL CENTER

FOR RESEARCH IN VOCATIONAL EDUCATIONTHE OidO STATE UNIVERSITY1960 KENNY ROAD COLUMBUS ONTO 43211

The National Center for Research in Vocational Education's mis-sion is to increase the ability of diverse agencies, institutions, andorganizations to solve educational problems relating to individualcareer planning, preparation, and progression: The National Centerfulfills its mission by:

Generating knowledge through research.Developing educational programs and products.Evaluating individual program needs and outcomes.Providing information for national planning and policy.Installing educational programs and products.Operating information systems and services.Conducting leadership development and training programs.

AIMV

AMERICAN ASSOCIATIONFOR VOCATIONALINSTRUCTIONAL MATERIALSThe National Institute to Instructional Materials120 Driftmier Engineering CenterAthens, Georgia 30602

The American Association for Vocational Instructional Materials(AAVIM) is a nonprofit national institute. -

The institute is a cooperative effort of universities, colleges anddivisions of vocational and technical education in the United Statesand Canada to provide for excellence in instructional materials,

Direction is given by a representative from each of the states,provinces and territories. AAVIM also worki closely with teacherorganizations, government agencies and industry.

I

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CONDUCT ACOMMUNITY

SURVEY

DEVELOP PROGRAMGOALS ANDOBJECTIVES I

CONDUCT ANOCCUPATIONAL

ANALYSIS

I

DEVELOPLESSON PLANS

DEVELOPUNITS OF

INSTRUCTION

PROVIDEINSTRUCTION

CONVENTIONAL CURRICULUMAND INSTRUCTIONAL DEVELOPMENT PROCESS

2r

DEVELOP ACOURSE OF STUDY

l

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INTRODUCTIONThe rationale for vocational-technical education

rests on the premise that the skills contributing tosuccess in an occupation can be identified and usedto develop relevant educational experiences. Theseskills, of course, must be reviewed and revised fromtime to time to meet changing occupational require-ments.

Occupational analysis has long been used by vo-cational-technical educators to identify the skills thatshould be taught in their programs. And re-analysiscan help to identify new skills that should be addedto, as well as unnecessary or obsolete skills thatshould be eliminated from, an existing program.

It is important to identify the critical occupationalcompetencies needed if the goal of vocational-technical educationthat of successful employmentin an occupation suited to the needs and interests

of each individualis to be met. Since it is possibleto design a good educational program only when theend results being sought are clearly stated, theanalysis of an occupation is an important step in theprogram development process.

The conventional curriculum and instructionaldevelopment process is depicted in the diagram onp. 2. For additional information on occupationalanalysis as it relates to competency-based educa-tion (CBE) programs, you should refer to ModuleK-2, Organize the Content for a CBE Program.

Your successful completion of this module willprepare you for analyzing an occupation. In addition,you will learn how to organize the results of theanalysis in order to maximize its value in develop-ing an educational program.

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ABOUT THIS MODULEObjectives

*thee: For an actual trailing situation, con-duct an occupitionel. analysis. Your performanco.will beassessed by Our *our,* persorvutling the Towbar Per-formance Assessment Form, , pp. 71 -72 (Ltfrattiing Ex-perionct V).

Enabling Objectives:1. After completing the required reading, define the scope

of an occupational analysis (Learning Experience I).2. After completing the required reading, prepare an ini-

tial listing of duty and task statements by partiallyanalyzing a selected occupation (Learning ExperienceII).

3. After completing the required reading, verify an initiallisting of task and duty statements (Learning Ex-perience Ill).

4. After completing the required reading, analyze andreport task inventory data (Learning Experience IV).

ResourcesA list of the outside resources that supplement those con-`tained within the module follows. Check with your resourceperson (1) to determine the availability and the locationof these resources, (2) to locate additional references inyour occupational specialty, and (3) to get assistance insetting up activities with peers or observations of skilledteachers, if necessary. Your resource person may also becontacted if you have any difficulty with directions, or inassessing your progress at any time.

Learning Experience IRequired

Sources (e.g., reference books, surveys, employers)through which you can gather information about aselected occupation.

OptionalReference: Ammerman, H.L., and Pratzner, F.C. Per-formance Content for Job Training. Volume I: Introduc-tion RD 121. Columbus, OH: The Center for Voca-tional Education, The Ohio State University, 1977.Reference: Ammerman, H.L. Performance Content forJob Training. Volume 2: Stating the Tasks of the Job.RD 122. Columbus, OH: The Center for VocationalEducation, The Ohio State University, 1977.A vocational teacher experienced in conducting oc-cupational analyses whom you can interview concern-ing how to define the scope of an analysis.

4

Learning Experience IIRequired

Two or more employers or employees whom you caninterview concerning a selected occupation.One or more references (e.g., curriculum guides, ex-isting task inventories) that you can review.

OptionalReference: Ammerman, H.L. Performance Content forJob Training. Volume 2: Stating the Tasks of the Job.RD 122. Columbus, OH: The Center for VocationalEducation, The Ohio State University, 1977.

Learning Experience!!!Required

An initial partial listing of task and duty statements thatyou can verify.A resource person and/or peers to review an initiallisting of task and duty statements for clarity andaccuracy.Five workers whom you can contact to verify an ini-tial listing of task and duty statements.

OptionalReference: Ammerman, H.L. Performance Content forJob Training. Volume 3: Identifying Relevant Job Per-formance. RD 123. Columbus, OH: The Center forVocational Education, The Ohio State University,1977.

Reference: Ammerman, H.L., and Essex, D.W. Per-formance Content for Job Training. Volume 4: Deriv-ing Performance Requirements for Training. RD 124.Columbus, OH: The Center for Vocational Education,The Ohio State University, 1977.

Learning Experience IVRequired

Sample inventory data to use in preparing a summaryreport.

Learning Experience VRequired

An actual teaching situation in which you can conductan occupational analysis.A resource person to assess your competency in con-ducting an occupational analysis.

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General InformationFor information about the general organization of eachperformance-based teacher education (PBTE) module,general procedures for its use, and terminology that iscommon to all the modules, see About Using the NationalCenter's PBTE Modules on the inside back cover. Formore in-depth information on how to use the modules inteacher/trainer education programs, you may wish to referto three related documents:

The Student Guide to Using Performance-Based TeacherEducation Materials is designed to help orient preservice andinservice teachers and occupational trainers to PBTE ingeneral and to the PBTE materials.

5 8

The Resource Person Guide to Using PerformanceBasedTeacher Education Materials can help prospective resourcepersons to guide and assist preservice and inserviceteachers and occupational trainers in the development ofprofessional teaching competencies through use of thePBTE modules. It also includes lists of all the module competencies, as well as a listing of supplementary resourcesand the addresses where they can be obtained.The Guide to the Implementation of PerformanceBasedTeacher Education is designed to help those who will ad-minister the PBTE program. It contains answers to im-plementation questions, possible solutions to problems, andalternative courses of action.

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Learning Experience IOVERVIEW

Activity

1

"or

OptionalActivity

%MO

1 OptionalActivity

10111

Activity

4

After completing the required reading, define the scope of an occupationalanalysis.

You will be reading the information sheet, The Occupational Analysis andDefining Its Scope, pp..8-13.

You may wish to read one or both of the following supiplementary

references:Ammerman and Pratzner, Performance Content for Uob Training, Volume I:Introduction; and/or Ammerman, Performance Cohtent for Job Training,-Volume 2: Stating the Tasks of the Job.

You may wish to meet with a teacher in your occupational specialty who isskilled in conducting occupational analyses to determine how the scope ofthe analysis was defined.

You will be defining the scope of an occupational analysis by preparing oneor more occupational descriptions, as appropriate.

You will be evaluating your competency in defining the scope of an occupa-tional analysis, using the Scope Definition Checklist, pp. 15-16.

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For information on the purposes of, terms commonly used in, and steps in-volved in analyzing an occupation, and how to define the scope of an oc-cupational analysis, read the following information sheet.

THE OCCUPATIONAL ANALYSIS AND DEFINING ITS SCOPE

An occupational analysis defines a worker's role,that is, what the worker does on the job. Theseanalyses. serve an important function in determininghow organizational activities are conduCted andmanaged, products are produced and diltributed,and services are provided for. Usually, thr resultsof an occupational analysis are used for the follow-ing four related purposes.

First, this type of information is often giyen to aprospective worker to explain what he/she is orwill be expected to do on the job. It helps theworker understand the requirements of the job, andthe responsibilities arid functions he or she ytill have.

Second, an analysis can serve as a basis fororganizing the job. During such an organizationaleffort, decisions might be made regarding (1) the se-quence in which worki is to be performed or (2) whichworkers will perform certain tasks. These decisionsare made so that the work can be performed effi-ciently and effectively.

Third, educational programs can be developedusing the analysis. Once specific worker skills areidentified, a sound basis exists for identifying thetypes of educational experiences a potential workershould be provided in order to be competent in thoseskills.

The fourth purpose for which analyses are oftenused is evaluation. By knowing exactly what is in-volved in a job or occupation, it is possible to deter-mine whether an individual is carrying out his/herwork role. An analysis also provides a basis forevaluating how well an individual in a training pro-gram is progressing.

For vocational-technical teachers, the overridingpurpose of conducting an analysis of an occupationis to obtain a sound basis for designing, revising,or updating a training program. It also helpsteachers evaluate the progress of students towardtheir occupational goals. By using the informationsecured through an analysis, teachers have a basisfor decision making.

Terms in Occupational AnalysesBefore discussing the steps involved in ana!yzing

an occupation, you need an understanding of theterms associated with occupational analyses.

An occupational cluster is a group of jobs/oc-cupations that are related on the basis of the typeof materials and equipment worked upon, subject-matter content needed, or technical concepts in-volved. For example, textile workers are a group ofindividuals who work with cloth. They form an oc-cupational cluster.

A job/occupation is a collection of duties andtasks constituting the total work assignment of asingle group of workers performing essentially thesame type of work and/or having the same job title.For example, an alteration specialist is a specifictype of textile worker whose job consists of alteringclothing.

A duty is an arbitrary division of a job (or of ailoccupational area) into related tasks for descrip-tive purposes. Duties are usually stated as generalareas of responsibility, with action words ending in

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SAMPLE 1

RELATIONSHIP OF OCCUPATIONAL ANALYSISTERMS, WITH EXAMPLES

Terms

OccupationalCluster

- Job/Occupation

Duty

Task

Step orElement

ing. For example, a specific duty of an alterationspecialist may be altering men's clothing.

A task is a meaningful unit of work activitygenerally performed on the job by one worker withina limited period of time. A task must be logical andnecessary to achieving a single objective or output.For example, when altering men's clothing, thealteration specialist may be given the specific taskof tapering the legs of a pair of men's slacks.

A step or element is an action, operation, or ac-tivity that is a logical segment of a task and that,when completed, advances the work. For example,one of the most important steps involved in taper-ing the legs of a pair of slacks may be to replace thecuffs.

The relationship of these occupational analysiserms, along with supporting examples, is shown insample 1. In addition to being familiar with them, youalso need an understanding of the definitions of thefollowing analysis terms:

An analysis is an orderly process for determin-ing the makeup of a whole by dividing it into itsessential parts.An occupational analysis/job analysis is thesystematic identification, usually for instruc-tional purposes, of the essential duties andtasks that workers are required to perform onthe job. Such an analysis may also include

Examples

TextileWorker

AlterationSpecialist

AlteringMen's Clothing

TaperTrouser. Legs

ReplaceCuffs

working conditions, technical knowledge re-quired, and worker qualifications.A task analysis is the systematic examinationof a task in order to identify the steps or ele-ments involved in the task.

Steps in Analyzing an OccupationThe following steps must be completed in conduct-

ing an occupational analysis:

1. Define the scope or breadth of the analy-sisThat is, determine whether it is for onespecific occupation or for an occupationalcluster.

2. Prepare an initial listing of analysis compo-nents (duties and tasks)That is, develop alist of statements describing worker duties andtasks in each occupation involved.

3. Verify initial listing of analysis compo-nentsThat is, confirm that the statementsactually describe the work performed in the oc-cupation(s) being considered.

4. Compile a final listing of the analysis com-ponentsThat is, gather together statementsthat have been confirmed as describing the oc-cupation(s).

Each of these steps is depicted in sample 2. The firststep, that of deciding on the scope of the analysis,will be discussed in this learning experience.

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SAMPLE 2

STEPS IN ANALYZING AN OCCUPATION

DefinePrepare Verify

Initial

Compile

Final

ListingScope

Initial

Listing Listing

Defining the Scope of the AnalytisThe first step in analyzing an occupation is to

decide on the breadth or scope of the analysiS.Determining this scope will affect how the analysisinventory (i.e., list of statements describing workerperformance) will be constructed and administered.

If task statements are highly specific and occupa-tions are clustered too broadly, there will be a largenumber of statements in the inventory, and theanalysis will be cumbersome. lithe task statementsare too general, the volume of associated work willbe reduced, but the inventory results will probablybe less useful.

Because of the potential difficulties that mightarise from either situation, it is recommended thatanalyses be designed between the two previouslymentioned extremes. For example, construEting ana

analysis of the occupational cluster of secretary touse as a basis for planning a program to preparelegal secretaries would not be useful because itwould be too general. The task statements in the in-ventory would not be specific enough to givestudents the special skills they need to become legalsecretaries (e.g., Use legal terminology).

A program for training legal secretaries wouldneed to be based on an analysis of the job of legalsecretary. However, when preparing task statementsfor the specific job of legal secretary, it is importantnot to bog down the analysis with overly specificstatements (e.g., Pronounce legal terminology).

An additional factor that should be considered indeciding how broad an analysis to make relates tothe breadth of preparation a student needs in orderto be employable. If a program is directed onlytoward one specific occupation, what happens tograduates if there are no immediate vacancies, ifthey are unemployed for long periods of time, or ifthat job becomes obsolete? If they are able to enteran occupation other than the one for which they wereprepared, will they be productive, and will they beable to hold on to their positions?

As with the previous concern about the specifici-ty of the task statements, this concern can be avoid-ed by conducting an analysis for a cluster of relatedoccupationsoccupations that have more or lesssimilar skill and knowledge entry-level requirements.This would make the program more comprehensiveand provide individuals leaving the program withmore options for becoming employed.

When updating an analysis for an existingvocational-technical program, you would normallyanalyze the same occupations that the program wasbased on. The scope of an existing program analysismight, however, be enlarged if the enrollment waslow because the occupational area was too narrowlydefined, or reduced if the enrollment was high andthe occupational area very broadly defined.

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S

There could be a third concern in planning thebreadth of the analysis. Which occupations youchoose to deal with in the analysis might depend onwhether you are trying to update an existing pro-gram or design a new program.

Therefore, the three concerns you should be ad-dressing when determining the scope of the analysisare as follows:

What is the nature of the task statements youwill be dealing with?Will students be employable after leaving theprogram?

What is the present status of the program?

While all these concerns are important and shouldbe considered, the employability of students leav-ing the program is by far the most important.

Using community survey and other inputs.Many questions that you will need to have answeredbefore conducting the analysis can be answered byreviewing community survey data and talking withmembers of the community. They can also beanswered by examining employment projectionsfrom state and federal employment offices and fromlocal business and industry.

Some of the questions you will need to answer areas follows:

In what occupations or occupational areas doemployment opportunities exist. Will these op-portunities exist two, three, four, or five yearsfrom now? If not, what other occupations or occupational areas offer more employment poten-tial during the next five years?

Are qualified students interested in preparingto work in the identified occupations or occupa-tional areas?Are the rewards offered in these occupationsor occupational areas of sufficient magnitudeto hold an individual who has been prepared?Is a formal educational program really neces-sary for preparing workers for any of the oc-cupations or occupational areas?Will employers hire individuals who have com-pleted a formal program?

After answering the questions you have, it shouldbe a relatively simple matter to define the scope ofyour analysisto identify an appropriate occupationor occupational cluster for which employees shouldbe prepared and in which there is potential studentinterest.

If an occupational cluster is to be analyzed, eachof the occupations included in the cluster needs tobe identified. For example, in one analysis, theautomotive mechanics cluster included the follow-ing occupations: (1) mechanic, (2) mechanic's helperor apprentice, (3) service manager, (4) service writeror advisor, and (5) garage, owner (usually only in thecase of the independent garage).1

Using the data you have collected, together withinput from your occupational advisory committee,you should be able to identify the occupations in-volved in your occupational cluster. The Dictionaryof Occupational Titles2 or the Occupational OutlookHandbook3 may also prove valuable in identifyingand describing related occupations.

1 Sidney 0 Borcher and Paul B. Loiter, Automotive Mechanics Occupa-tional Performance Survey, Interim Report (Columbus. OH. The Cent,Vocational Education, The Ohio State University. 1973). p, 3.

U.S Department of Labor. Bureau of Employment Security. Dictionaryof Occupational Titles (Washington. DC: U.S. Government Printing Office.current edition),

3 U.S. Department of Labor. Bureau of Labor Statistics, OccupationalOutlook Handbook (Washington. DC: U S. Government Printing Office, current edition)

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Developing the job descriptions. Once the oc-cupation or occupations are identified, you shouldfurther define the scope of the analysis by develop-ing occupational or job descriptions for each occupa-tion specified. Although such descriptions vary wide-ly in content (see samples 3 and 4), the following in-formation should ideally be included in eachdescription:

What is the occupational title?What is the Dictionary of Occupational Titles(DOT) code number, if available?What does the individual worker do?What must the individual know (general areasof knowledge only)?Where does the individual work, and underwhose supervision?What are the physical requirements?

SAMPLE 3

JOB DESCRIPTION

What are some of the more common tools andequipment used on the job?What future occupational changes are expect-ed?What related occupations exist that requiremore or less preparation?What licensing requirements exist, if any?

The preparation of these occupational descrip-tions will play an important role in any analysis ef-,fort because they help to define the scope of theanalysis to be performed. This is especially impor-tant in communicating to others exactly what is be-ing undertaken.

In preparing these descriptions, there are manysources of data from which you can get the neces-sary information. Your own personal knowledge ofan occupation might result in your being a primary

Occupational Cluster: Alteration Specialist

Occupations: Seamstress (DOT Code No. 782.884)

Alteration Tailor (DOT Code No., 785.281)

In the textile service industry, the bulk of the repair and/or alteration of clothing will be handled bytwo trained and skilled individuals. Their job titles are dressmaker (seamstress) and bushelman(alteration tailor). The head of the department will usually take care of any customer fittingproblems. The dressmaker who does alteration work performs a wide variety of sewingoperations,such as hemming coats and dresses, removing and replacing zippers, resewing seams, andperforming other minor alterations.

The bushelman (alteration tailor) will, as a rule, work on the heavier fabrics and garments, such astrousers, suit coats, top coats, and rainwear. The bushelman will perform such tasks as lengtheningor shortening sleeves, trouser cuffs, coat and skirt hems. He/she will also alter waistbands fortrousers, slacks, and skirts. The head bushelman or dressmaker will handle garments that comeunder the heading of plant damage or haVe a major sewing problem.

Responsibilities of the head dressmaker or bushelman may also include the supervision of sewingroom operations and maintenance of various records.

SOuRCE Elaine BUOIKOI and Joseph H Rehling, Alteration Specialist. Occupational Analysis (Columbus, OH. Tho Ohio State University, Trade and

Industrial Education Instructional Materials Laboratory. 1974), p 11

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SAMPLE 4

JOB DESCRIPTION

Occupation: Ranch Laborer (DOT Code No. 413.887)44,

Participates in branding, dehorning, and castrating, Herds animals to pens and clas ures. Appliesproscribed medications. Digs post holes by hand, repairs fences and buildings uoi g hand tools,pulls weeds by handoilmoves.trash and dirt from watering places. Mixes feed by'h hd. May ridehorseback to assist in herding. Does not operate mobile or stationary pdwer-driveri equipment.

SOURCE Lee R Gobtto "Competencies Needed for Employment in Beet Production Enterprises unpublished master s thesis. Colorado State University.1,r75) p 142

source of such information. However, a broaderrange of sources should usually be used.

Workers and employers can provide you with theanswers to many questions about their occupations.Members of your advisory committee may also beable to provide you with useful information. In addi-tion, many published sources arc available thatdescribe occupations. The D"ctionary of Occupa-tional Titles and the Occupational Outlook Handbookare two of the more readily availab:: sources.

Previously developed occupational descriptionsare also often available in curriculum guides or othereducational literature related to preparing an in-dividual for employment. These often will need to berevised and updated, however. Sometimesemployers can provide detailed job descriptions thatthey have developed for use in their own operations.

Preparing for the analysis. To prepare yourselffor conducting the analysis, you should be sure youare familiar with the ianguage and characteristics ofthe occupations to be studied. Information for these

purposes may be obtained from the followingsources:

Books, periodicals, and other literature ontechnical or related subjects available inlibraries

Catalogs, organizational and flow charts, andprocess descriptions already prepared bybusiness or industryTechnical literature on industrial processes andjob descriptions prepared by trade associations,trade unions, and professional societiesr imphlets, books, and job descriptionsprepared by federal, state, and local govern-ment departments that have interests in the in-dustry or occupational area

By planning in advance for the analysis, you willbe able to talk to management, supervisors, andworkers in a language common to all. Thisbackground information will also help you observeand evaluate job tasks and processes objectively,without loss of time.

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v.

( OptionalActivity

2

%1I10

if OptionalActivity

3

-%00-

For further information about the purposes of and rationale and techniquesfor conducting an occupational analysis, you may wish to read one or both

of the following supplementary references: Ammerman and Pratzner, Per-formance Content for Job Training, Volume I: Introduction; ,and/or Ammer-man, Performance Content for Job Training, Volume 2: Stating the Tasks ofthe Job.

1

You may wish to arrange through your resource person to meet with a teacherin your occupational specialty who is skilled in conducting occupationalanalyses. During this meeting, you could discuss how he/she defines thescope of an occupational analysis and obtain sample job descriptions toreview.

Using the occupations in your vocational service area and the communityin which you presently reside as a basis, define the scope of a proposedoccupational analysis. This will include the following steps:

Tentatively select an occupation to analyzeGather information about the occupation from the following sources (in-sofar as is possible in your present situation): community surveys,members of kthe community, employers, employment projections, andreference booksIdentify an appropriate occupation or occupational cluster based on theinformation gatheredIdentify as many of the occupations commonly found within the occupa-tional cluster as possible (if a cluster is to be analyzed)Develop a brief but comprehensive written job description for the oc-cupation or for at least two of the occupations in an occupational cluster

After you have defined the scope of your occupational analysis, use the ScopeDefinition Checklist, pp. 15-16, to evaluate your work.

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SSCOPE DEFINITION CHECKLIST

Directions: Place an X in the NO, PARTIAL, or FULL box to indicate that Name

each of the following performance components was not accomplished, par-tially accomplished, or fully accomplished. If, because of special cir- Date

cumstances, a performance component was not applicable, or impossibleto execute, place an X in the N/A box. Resource Person

1. An occupation or occupational cluster was selected for analysis basedon:a. the needed level of specificity of the task statements

LEVEL OF PERFORMANCE

1"2 20 417: kS

b. the breadth of preparation needed by students in order to be em-ployable C1111111111

c. the intent of the analysis

2. For the selected occupation or occupational cluster, available dataindicate that:a. employment opportunities will exist at the time the students com-

plete their preparation DODDb. rewards of such work are sufficient to hold prepared individuals [1111C11:1

c. a formal educational program is necessary for preparing workers

d. employers will hire individuals who have completed an educa-:tional program C111C111

3. If an occupational cluster was selected, the occupations within thatcluster were identified CIDC11:1

4. Each job description includes the following types of information:a. occupational title Cl CI Cl 1:1

b. Dictionary of Occupational Titles (DOT) code number C11:1C11:1c. what the individual worker does C111100d. what the individual must know (general _areas of knowledge) DEIDD

e. where the individual works, and under whose supervision DODDf. what the physical requirements are ClOCIDg. what some of the more common tools and equipment used on the

job are C111C111

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h. what future occupational changes are expected CI

i. what related occupations exist that require more or lessCI

prepara-CItion

j. what licensing requirements exist, if any

5. In developing-the job descriptions, at least the following sources ofdata were consulted:a. Dictionary of Occupational Titles

b. Occupational Outlook Handbook ... ............... .

IMP

Level of Performance: All items must receive FULL or N/A responses. If any item receives a NO or PAR-TIAL response, review the material in the information sheet, The Occupational Analysis and Defining ItsScope, pp. 8-13, revise your definition accordingly, or check with your resource person if necessary.

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t

Learning Experience IIOVERVIEW

Enabling After completing the required reading, prepare an initial listing of duty andObjective task statements by partially analyzing a selected occupation.

Activity You will be reading the information sheet, Preparing an Initial Listing of Du-ty and Task Statements, pp. 18-28.

/I'.1 OptionalIL Activity

IiziowYou may wish to read the following supplementary reference: Ammerman,Performance Content for Job Training, Volume 2: Stating the Tasks of the Job.

You will be preparing an initial listing of task and duty statements for a specificActivity occupation, using employers or employees and available references to guide

3you.

You will be evaluating your competency in preparing an initial listing of dutyand task statements, using the Initial Listing Checklist, pp. 31-32.

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Activity

1

j For information concerning the preparation of an initial listing of duty andtask statements, read the following information sheet.

PREPARING AN INITIAL LISTING OF DUTY AND TASKSTATEMENTS

After you have defined the scope of yOur analysis,the next step is to prepare an initial listing, or inven-tory, of the duties and tasks of the occupation or oc-cupational cluster.4 This is an initial and fairly roughlistone that you will revise and refine in the courseof your analysis.

In constructing such a listing, you will need to seekinput and information from employers, employees,occupational advisory committee members,members of employer and employee organizations,and relevant printed materials. Among the sourcesavailable to you are the following.

Resources in Vocational Education (RIVE). Pro-duced by the Eric Clearinghouse on Adult, Career,and Vocational Education at The Ohio State Univer-sity in Columbus, Ohio, this is a bimonthly publica-tion that provides indexes to and summaries of avariety of instructional and research materials, in-cluding recently developed occupational analyses.

State curriculum laboratories. Many states haveone or more curriculum laboratories or instructionalmaterials centers that are supported through statedepartment of education funding and/or throughmembership subscription tees. Some states, suchas Ohio, have separate labs for agricultural educa-tion, distributive education, and trade and industrialeducation, while other states have only one lab orcenter serving all vocational service areas.

Many of these curriculum labs and centers havedeveloped and, published occupational analyses.The Ohio State University's Trade and IndustrialEducation Instructional Materials Laboratory, for ex-ample, has released analyses for over 100 occupa-tional areas. These publications are available by jobtitle for a nominal fee from the laboratory. Beforebeginning a local curriculum' development effort, itis advisable to check the status of existing state orregional efforts. _ _

4 Much of the material in this information sheet was adapted from WilliamH Matching and Sidney 0 Borchor. Procedures for Constructing and Us-ing Task Inventories (Columbus. OH. The Center for Vocational Educa-tion. The Ohio State University. 1973)

Regional and national consortiums. In recentyears a number of regional and national consortiumshave been organized and supported by variousstates and/or individual institutions to fund thedevelopment of occupational analyses and/or cur-ricular materials. Two such consortiums are asfollows:

Vocational-Technical Education Consortiumof States (V-TECS)V-TECS is a consortiumof states joined together to conduct occupa-tional analyses and to publish them in the formof catalogs. An occupational catalog consistsof duty areas and task statements, as well asperformance guides and 'criterion-referencedmeasures for each task. As of this writing thereare over 140 catalogs that you may obtain (ifyour state is a member of V-TECS) from yourstate department of education. Persons innonmember states can purchase the catalogsfrom V-TECS; 795 Peachtree Street, NE; Atlan-ta, GA 30365.

Interstate Distributive Education CurriculumConsortium (IDECC)--IDECC is a consortiumof states organized in 1972 to develop acompetency-based learning system based onoccupational analyses for 69 occupations inmarketing and distribution. The consortiumsponsored the development of a series of 500learning activity packages (LAPs), containing983 competencies and over 2,000 behavioralobjectives. It is continuing to develop morematerials based on occupational analyses foradditional occupations. The IDECC office islocated at The Ohio State University; 1564 WestFirst Avenue; Columbus, OH 43212.

National Network for Curriculum Coordinationin Vocational and Technical Education(NNCCVTE). The U.S. Department of Educationsupports NNCCVTE, which includes-six regional-cur,riculum coordination centers. These centers main-

' tain libraries of curricular materials, including oc-cupational analyses, and also have referencedocuments that might help you locate occupationalanalyses available elsewhere. Inquiries should beprocessed through the NNCCVTE state represen-tative in your state department of education.

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Other organizations. In addition, within your ownindividual state, certain occupational analyses mayhave been developed by a particular secondary orpostsecondary school, university, professional ortechnical association, labor organization, federal orstate government bureau, trade association,business or industry, research or consulting firm,and so on.

Texts. Modern texts can also furnish you withideas for your task list. Chapter or section headings,topic statements, and instructional content can beused to generate items for the list. You can also usethe texts to double-check the completeness of listsyou may already have. It should be mentioned thatthe, acquisition of reference materials should startwell in advance of the actual construction ofthe ini-

Developing an Inventory

tial inventory. This will allow you time to both locateand secure the needed materials.

Personal contacts. Observing, interviewing, or in-formally conversing with selected workers on the jobare effective means of establishing the initial listing.Though an initial listing can be prepared in this man-ner, it is probably more efficient to prepare theoriginal listing using other techniques and then toverify the listing using the observation or interviewtechnique.

The information gathered from sources such asthese, combined with your own knowledge of the oc-cupation, should provide you with a reasonably com-plete initial list.

The following are suggested steps to follow indeveloping the initial listing (or inventory) of task andduty assignments:

1. Determine the duty categories.2. Prepare task statements.3. Organize the tasks and statements into a

preliminary inventory.4. Ask people from the occupational area to

review the preliminary inventory.5. Revise the inventory based on information

received during the review.6. Pilot test the inventory.

Duty StatementsBefore assembling the task statements for the in-

ventory, tentative duty categories must be estab-lished under which the task statements can begrouped. You will recall that a duty is an arbitrarydivision of a job (or occupational area) consistingof related tasks that are grouped for descriptivepurposes.

There are generally two types of duty statementsin an inventory: (1) duty statements that reflectsupervisory activities (e.g., supervising, organiz-ing, planning, directing, implementing, training, in-specting, and evaluating) and (2) duty statementsthat reflect work performance activities (e.g., per-forming, maintaining, troubleshooting, repairing,removing and replacing, adjusting, and installing).

An object (item acted upon) is used with these ac-tion words to further specify the duties (e.g., Repair-ing Transmissions). The object is always either data,people, or things.

Other duty headings may be suggested byheadings from analyses, organizational charts, text-books, and curriculum guides. A worker in a par-ticular job might perform a number of related tasksthat logically can be grouped together, and an ap-propriate duty heading can be written to cover thosetasks.

If few task statements (i.e., ten or less) are foundfor a particular duty category, tasks under relatedduties might be combined (e.g., organizing and plan-ning, directing and implementing, inspecting andevaluating). Thus, more than one action word maybe used to designate a single duty category. Ex-amples of typical duty statements for four occupa-tions are listed in sample 5.

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1

SAMPLE 5

DUTY STATEMENTS/

I. Automotive Mechanics Task Inventory

A. Organizing and Planning Mechanics'.Functions

B. Supervising Mechanics' FunctionsC. Evaluating and Inspecting MechanicsD. Training Mechanics - -E. Performing Maintenance Control FunctionsF. Performing Engine Overhaul Activities"G. :tlaintaining and Repairing Power TrainsH. Maintaining and Repairing Automatic

TransmissionsI. Maintaining and Repairing Electrical

SystemsJ. Maintaining and Repairing Fuol SystemsK. Maintaining and Repairing Cooling SystemsL. Maintaining and Repairing Standard and

Power Steering UnitsM. Maintaining and Repairing Braking SystemsN. Maintaining and Repairing Front Ends0. Maintaining and Repairing Automobile Air

ConditionersP. Maintaining and Repairing Automobile

HeatersO. Lubricating and Maintaining Chassis

II. Paralegal Inventory

A. Assisting ClientsB. Performing Communications FunctionsC. Implementing Legal ProceduresD. Performing Investigative FunctionsE. Conducting Legal Research

Task StatementsThe number of task statements in an inventory

or listing is largely dependent on the scope of theoccupation or occupational cluster for which infor-mation is to be sought. Generally, you should focuson a cluster of closely related occupations. Thismeans that the inventory will usually include severaloccupations, all requiring similar skills andknowledge.

The inventory also should be designed to coverall levels of a particular career or promotion ladder.

F. Preparing Instruments and DocumentsG. Assisting with Judicial and Administrative

AppearancesH. Completing Client ProjectsI. Coordinating Office FunctionsJ. Keeping Up-to-date

III. Retail Travel Agent Inventoiy

A.B.

C.D.E.

F.

G.H.I.

J.

Using Reference MaterialsArranging Ticketed Air TravelArranging ToursArranging Cruise and Steamship TravelArranging for Hotels and CarsArranging Rail TransportationWing Sales TechniquesProviding Insurance for the TravelerProviding Related Services.Performing Routine Office Functions

IV. Drafting Inventory

A. Conducting Field Work and Making

B.

C.D.

E.

F.

G.H.I.

J.

Preliminary PresentationsPreparing Final DrawingsCommunicating with OthersUsing Reference MaterialsMaking Mathematical CalculationsPreparing Written DocumentsChecking DrawingsReproducing DrawingsMaintaining Document StorageKeeping Up-to-date

However, in cases in which there is a large clusterof management positions, it may bo best to developseparate inventories, one for the management posi-tions and one for skilled workers.

It is recommended, for practical reasons, that aninventory should generally contain at least 100, butnot more than 600, task statements. The ultimatedeterminer of the number of task statements shouldbe the complexity of the occupation being analyzed.Complex occupations will obviously require moretask statements than simpler ones. Certainly all task

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statements that have direct implications for instruc-tion, regardless of the number, should be listed whenthe analysis is being made for curriculum develop-ment purposes. .

Since you will be testing this inventory at a laterdate by asking workers to respond to tasks on avoluntary basis, length should also be roughly deter-mined by the number of tasks these people canreasonably be expected to react to in a limitedamount of time. Unless you can pay them, you can-not expect workers to spend over one hour of theirtime reviewing an inventory.

Another important issue that arises in connectionwith the preparation of task statements is the levelof specificity of the statementshow specificshould the task statements be? It is clear that theymustbe specific enough to give you the informationyou need in order to be able to develop effective andefficient courses of study.

However, if the task statements are too specific,they can become cumbersome, providing moredetailed information about workers' performancethan can be incorporated in an educational program.On the other hand, if they are too general, informa-tion about important activities may be lost, com-munication among analysts and curriculumdesigners may be reduced, and general conclusionsmay be reached that provide no effective guidance.

While it is possible to distinguish between thewhat and how aspects of work activities, it is doubt-ful whether a single task statement should containboth elements. Following are examples to illustratethe point:

WhatCalculate the cost of ashipment of suppliesEstimate the stressexerted on a beam in astructure (building)

HowUse a fully automatic deskcalculatorUse the IBM 650 computer

While statements containing both elements canprovide more information than statements contain-ing only one element, using many statements com-bining the two elements can easily lead to an inven-tory of unmanageable length. It is better, therefore,to make separate statements. In fact, manyeducators now feel it is best to include onlystatements describing the what aspects of work ac-tivities, leaving the how elements to be delineatedduring task analysis.

A similar problem exists if one focuses only on aspecific example of an activity. For example, a state-ment such as Calculate the profit margin on shoesfocuses on performing this activity only in relationto shoes. Yet, the calculation of a profit margin isthe same process, whether for use with shoes, eggs,or some other item. In other Words, the real activity(calculating profit margin) may be performed for avariety of purposes.

Sometimes, similarsounding statements actual-ly identify two completely different processes (e.g.,Check tires for proper inflation and Check tires fortread wear). In this case, two separate statementswould be preferred.

Developing a task inventory in which all state-ments are equal in specificity is desirablebut usu-ally impossible. The level of specificity one needs ina given situation should be the deciding criterion.There is probably no one ideal level of specificity.Examples of task statements for one duty statementin a secretarial science task inventory are shown insample 6.

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SAMPLE 6

TASK STATEMENTS

Secretarial Science

DUTY G: PERFORMING BOOKKEEPING AND ACCOUNTING ACTIVITIES

1.

2.

3.

4.

5.

7.

8.

9.

10.

11.

12.

13.

14.

15.

16.

17.18.

19.

20.

21.

22.

23.

Perform cashier/teller functionsAdminister imprest and petty cash fundsAdminister small purchases such as credit card charges and blanket purchase agreementsAge the accounts,receivableApprove bills of any kindApprove customers' transactions such as checks and charge purchasesApprove monthly group insurance billsArringe for insurance policiesAscertain availability of fundsCalculate deductions such as income tax, FICA, and insuranceCheck bills and invoicesCheck money orders and checks for accuracy and completenessCheck on supplies for reordering purposesClose ledger accountsControl the safekeeping of monies, bonds, and sealed bidsCompose business reportsCompute amount and percentage of markup and lossCompute depreciationCompute dividends

Compute interest chargesCompute payrolls for employeesCompute property taxesCompute income taxes

aOURCE Adapted hum Sidney 0 evrt,h01 and John Joyner. Secretarial Science Occupational Performance Survey. Interim Report (Columbus, OH.The Center for Vocational Education. Tho Ohio State University, 1973), pp 43 and 50-55

General Guidelines for Task StatementsSeveral considerations should be kept in mind

when constructing, reviewing, and editing taskstatements to be included in an inventory. Here aresome of the most helpful.

Consider the purposes to be served by the taskinventory. Each task statement should be writtenin the context of the uses to be made of the infor-mation derived from it. In general, the statementshould serve one or more of the following purposes:

22

The task statement should be worded so as toelicit responses that differentiate betweenworkers in different job types within the occupa-tional area.The task statement should be worded so as toelicit responses that differentiate betweenmanagers and supervisors, supervisors andforemen, and foremen and workers.

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Consider the worker responding to the taskstatements. In considering the worker who will re-spond to the inventory, each task statement shouldconform to the following ground rules:

The task statement must be clear so that it iseasily understood by the worker.The task statement must be stated using ter-minology that is consistent with current usagein the occupational area.The task statement should be brief to save thereading time of the worker.The use of abbreviations should be avoided, ifpossible, since they may not be understoodthroughout the occupational area. Where theymust be used, it is good practice to spell out theterm and follow it with the abbreviation in paren-theses the first time the term appears in the in-ventory. In later usage, the abbreviation maystand alone.

The task statement must be ratable in terms ofworker time spent on the task and/or otherrating factors. This eliminates skill, knowledge,and responsibility items that begin with suchwords as have responsibility for, know how to,understand, or have knowledge of.Such statements found in source materialsshould be rewritten as two or more taskstatements (e.g., write Maintain files and Super-vise maintenance of files, not Have responsibili-ty for maintaining files).Vague or ambiguous words (e.g., check, assist,coordinate, recommend, and assure) should beavoided.

Short words should be used in preference tolong words or expressions (e.g., write Fill outwork orders, not Prepare forms for vehiclerepairs to be accomplished by mechanics).

The qualifications a worker hassuch as in-telligence, aptitude, knowledge, education, skill,training, and experienceare not tasks andshould not be included in the duty/task sectionof the inventory. Information about training,education, and work experience, however, maybe obtained by including appropriate items ina separate section background informationof the inventory.

Receiving instruction should not be included asa task unless useful work is actually performedduring the training. Thus, classroom instruction,laboratory or shop instruction, and the coachinga person receives are not tasks. On-the-jobtraining, however, may include the performanceof tasks under supervision. These tasks can belisted in the inventory (e.g., Provide instruction,which is a supervisory task, can be includedunder the duty Training Workers).

Each task statement should begin with a pres-ent tense action word with the subject /understood (e.g., write operate, write, clean, notoperates, writes, cleans).

Task statements should be arrangedalphabetically under each duty. This ordershortens the worker's reading time and assistsin recalling tasks that are not listed. For exam-ple, the worker can easily scan through a listof tasks beginning with the word inspect tomake sure that all the inspections he/she per-forms are in the inventory. The alphabetical ar-rangement also helps the inventory developereliminate duplicate tasks.

Consider task statement format to facilitateanalysis. Each task statement must appear in a for-mat that will make it most useful. The followingguidelines should be observed:

Task statements should be limited to not morethan two lines.The task statements should be numbered con-secutively, beginning with the number 1 undereach duty heading.Each task statement must be specific andcapable of standing alone. An item such asRepair other types of equipment may be mean-ingful to a worker if listed at the end of a seriesof specific tasks on operating specific types ofequipment. However, when a consolidatedlisting is prepared from the inventory results, thetasks are not printed in the same order as onthe initial inventory. Thus, the original contextmay be destroyed, and an item such as Repairother types of equipment may no longer makesense.

Each task statement must be a completesentence (subject understood). A straightfor-ward verbobject construction (e.g., Repair fuelpumps) is recommended.

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The period at the end of the task statement isomitted.Do not use an action subheading followed bya series of objects. For example, statementsshould be constructed to read Type and correctoffset masters, Type and correct spirit masters,Type and correct stencils. They should not beconstructed to read Type and correct the follow-ing: (1) offset masters, (2) spirit masters, and (3)stencils.Parallel tasks should appear under appropriateduties. For each task listed as being supervised,there should almost certainly be a related taskthat is fv-trformed. Equipment to be inspectedis alsc, likely to be repaired or replaced.Use simple statements without qualifiers (e.g.,write Operate paper cutter, not Operate papercutter to cut paper) unless the qualifier is essen-tial to the meaning of the statement (e.g., writeSchedule employees for on-the-job training, notSchedule employees).If a modifier is needed for greater specificity,be sure to include all other significant tasks withcomparable modifiers. For example, in anautomotive mechanic inventory, Repairtransmissions would not be specific enough.Therefore, if the statement were modified toread Repair automatic transmissions, thenRepair manual transmissions should also beadded.When qualifying a task, use such as followedby two or three examples. Avoid and/or andetc. (e.g., write Type cards, such as indexcards, file cards, and address-finder cards, notType index cards, file cards, and/or address-finder cards, etc.Avoid tasks that are obviously too specific ortrivial (e.g., write Operate-fork lift truck, not Turnignition key, Shift gears, Elevate fork).Avoid tasks that are too general. Such tasks willnot differentiate job types (e.g., write Repair car-buretors, Repair standard transmissions, notRepair motor vehicles).In general, avoid multiple verbs in a task state-ment, unless several actions are invariably per-formed together (e.g., write Erect and alignpoles, but not Inspect, tow, and repair enginesor equipment). .

As far as possible, tasks included in the inven-tory should be independent. Avoid overlappingtask statements.

inventory OrganizationWhen organizing the inventory, it is important that

supervisory duties such as organizing, planning, in-specting, evaluating, and training be placed last onthe list. These are left until last for two reasons.Because of the ongoing nature of many supervisoryactivities, it is more difficult to write time-ratablesupervisory items. The review can become boggeddown if supervisory tasks are considered first.

By dealing with supervisory items last, thereviewer will have had some practice with easieritems. In addition, the nonsupervisory tasks areregarded as the central tasks of the occupationalarea and, therefore, should comprise the main bodyof the inventory.

The DACUM Approach toCompetency Identification

It should be mentioned at this point that other ap-proaches to preparing an inventory of duties andtasks are gradually emerging. The DACUM tech-nique, for example, is a relatively new approach thatis now being used at many secondary and postsec-ondary institutions as a basis for progrtun plannin g.5

DACUM (Developing A Curriculum) was createdin the late 1960s by the Experimental ProjectsBranch, Canada Department of Regional EconomicExpansion, and the General Learning Corporationof New York. It has proven to be a very effective ap-proach for quickly deriving, at a relatively low cost,the competencies or tasks that must be performedby persons employed in a given position or occupa-tional area.

DACUM, which utilizes small-group brainstormingtechniques, is a process that results in a skill profilefor a particular job or occupational area. DACUM isprimarily concerned with the what of a curriculum,rather than the how. It is, in fact, an analysis of theoccupation rather than a curriculum evolving froman analysis.

It is graphic in nature, defining an entire occupa-tion on a single sheet of paper. This tends to pre-vent treatment of any element of the occupation in

24

5. Material in this section is adapted from William E Sinnott, The Applica-tion of DACUM in Retraining and Post-Secondary Curriculum Development(Toronto. Ontario; Humber College of Applied Arts and Technology.Lakeshore Campus. 1974),

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solation and, conversely, tends to promote treat-ment of each element as part of a larger whole.

The duties (or duty areas or general areas of com-petence) required in the occupation are listed, andeach is broken down into those individual tasks thatcollectively enable an individual to perform compe-tently within that duty area. These tasks are definedquite simply and are structured independently insmall blocks on the chart (see sample 7). Each canserve as an independent goal for learning achieve-ment.

A carefully chosen group of about 10-12 experts(workers and supervisors) in the occupational areaform the DACUM committee and work for two tothree days to develop the DACUM chart. Commit-tee members are recruited directly from business,industry, or the professions; they do not includevocational educators. A DACUM committee iscarefully guided through each of the following steps.by a trained DACUM coordinator:

1. Receive a general introduction and orientation.2. Review a description of the specific job or oc-

cupational area.3. Identify the duties.4. Identify the specific tasks for each of the duty

areas.5. Review and refine the task statements.6. Sequence the task statements.7. Establish levels of competence for each task

in terms of difficulty, frequency of use, andgeneral importance.

8. Structure the competency profile chart into afinal form.

Once completed, a vocational teacher, with the ad-vice of the occupational advisory committee, can usethe DACUM chart as-a basis for instruction and/orthe development of instructional materials.

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SAMPLE 7

PARTIAL TASK LIST: CHART FORM

Drafting Skill Profile

Duties Tasks

Conduct Field WorkA and Make Preliminary

Presentations

B

D

Prepare FinalDrawings

Prepare FinalDrawings (cont'd)

CommunicateWith Others

Use ReferenceMaterials

Make MathematicalCalculations

Prepare WrittenDocuments

Check Drawings

ReproduceDrawings

Maintain DocumentStorage

Continue Education

Take Measure-ments

A2 DetermineSite Orientation

A-3 Make SitsInspections ofWork Being Dons

A. Use SurveyingTechniques

A5 DevelopWorkingSketches

B1 DetermineType and Sizeof Medium

B2 Prepare Sur-face for Drawing(Pounce)

B-3 DetermineDetails to BeShown(Isometric,Auxiliary)

B-4 Lay outDrawings

13-5 Apply BasicPrinciples andPractices Pertain-Mg to DraftingSpecialty

B14 Make -

Assembly Draw-ings (Isometric)

B15 MakePerspectiveDrawings

B-16 MakeTracings

617 Check Draw-Inge for Complete-nese and Accuracy

C1 ConsultWith Peers

C2 ConsultWith Clients

C-3 Consult withCraftspersonsand Technicians

C-4 CommunicateWith SupervisingPersonnel

C5 CommunicateWith Subcontrac-tors and Vendors

0-1 Use French'sand Svonson'sReferences

D-2 Use Archl-lecture! GraphicsStandards

D3 UseSweet'sCatalog

D-4 FollowCompanyStandards

D5 ConductLibraryResearch

E1 ConvertInches toMetrics

E-2 ConvertFractionsto Decimals

E-3 MakeGeometricCalculations

E-4 MakeTrigondthstric,Calculitions

L 6 ApplyBasic Principlesof Physics

F-1 DevelopWrittenInstructions orSpicifications

F-2 GenerateJob Orders or

Worksheets

F-3 Writ.ChangeOrders

F-4 SubmitRequisitionsfor Services

F5 SubmitRequisitionsfor DraftingSupplies

0.1 CheckAccuracy ofDimensionsand Scale

G -2 CheckCoordinationof Prints

0.3 Check 1

Revisions0-4 Chock forCompleteness

G -5 CheckLino Quality

H1 SelectType ofReproduction

H-2 MakeCopies ofDrawings

H3 MakeCop latLoti -----jrBlueprints

H-4 MikeReproductionsof Blueprints

H5 Make Photo-graphicReproductions

1-1 FileMasters

1-2 FileMediaMaterials

1.3 RetrieveMedia andMasters

1-4 MaintlinFile ofRev-Vona--

1.5 MaintainDrawing Log(Notebook orIndex File)

J1 Participate Ininservice EducationClassos'andSeminars

J2 Study TradePublications

J3 Participate inTrade Societies

J-4 Study Job-Related Books

:1-5 Participatein Trade Showsand Exhibits

SOURCE Adapted from a DACUM analysis done by Durham Technical Institute, Durham, North Carolina.

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Reviewing the Initial List

After the preliminary inventory has been con-structed, a group review should be conducted us-ing people from the occupational area. These peo-ple should refine and revise the inventory items priorto your asking incumbent workers to rate the items.The purpose of this review is to add missingstatements, delete obviously irrelevent statements,and improve the wording of vague or lengthystatements.

Reviewers should be selected for their occupa-tional knowledge and practical experience in allaspects of the occupational area. !f several specificoccupational titles are covered by the inventory, itis advisable to involve at least one worker or super-visor for each job title or a supervisor who directlysupervises 'several job titles.

In selecting reviewers, you must be flexible. It isnot possible to know at the outset which individualswill give the best and most complete information orprecisely how many reviews will be required. Youshould conclude the review process when you judgethat the preliminary form is well structured andessentially complete. From three to eight reviews areadequate for most inventories. However, as a ruleand to the extent practicable, the more reviewers,the better.

Whenever possible, it is desirable to use in-dividuals from several different businesses or in-dustrial firms. Getting the organizational structureand work breakdown of only a single establishmentcan bias your results. In most cases, it is easy to findindividuals who are willing to take an hour to go overthe preliminary inventory.

Conducting the ReviewThe purposes and uses of the inventory should be

explained to the group of reviewers before they beginto examine the duty and task statements. Thereviewers should clearly understand how the dutiesand tasks should be stated and how specific theyshould be.

The reviewers should then be shown a list of theduty headings. These should be reviewed one byone for clarity and accuracy. If the reviewers pointout duties that are missing from the list, consideradding additional ones.

After completing the review of the duty headings,the reviewers should be given a copy of the task in-ventory and asked to review the individual taskstatements. You should read each task statementaloud and ask questions about the particular task.

Following are examples of the types of questions tobe asked:

Is the task statement clear? Will everyoneunderstand what this means?Is this task covered by a previous taskstatement?Does this task fit better under another duty?Is this task performed in your business or firm?Is this task performed by any workers in the oc-cupational area?Are there any other tasks that should be includ-ed under this duty?

You should not attempt to secure perfectly pol-ished task statements from the reviewers. However,you should accurately record the main substance ofany new statements and suggested revisions in aform that can be edited later. The reviewers shouldnot be considered experts on how to write taskstatements; they.phould be used to review the essen-tial content of the statements.

All tasks under a duty heading should be coveredbefore going on to the next duty. When the non-supervisory duties or tasks are changed in any im-portant way during the review, it may be necessaryto revise the supervisory sections' accordingly. Forexample, if new nonsupervisory duties are added,parallel tasks may need to be added to cover thesupervision of those duties.

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Editing and Grouping Items

When the reviews are completed, all preliminaryinventories that were used during the reviews shouldbe assembled. All revisions, new task statements,and the comments of the reviewers should be copiedfrom these onto a single inventory form.

Final decisions about whether to accept or rejectthe proposed changes should be made by the peo-ple who constructed the preliminary task inventoryand conducted the review. Further consultation withtechnical reviewers may be necessary for someitems, especially if conflicting revisions or sugges-tions have been given by the reviewers.

Most conflicts can be resolved by reference to apublished source or by a telephone call to an authori-ty in the field. Once these decisions have beenmade, all items (especially new or revised ones)must be checked to determine whether they are con-sistent in format.

In terms of organizational format, all statementsfalling under a duty should again be arranged

Pilot Testing the Items

alphabetically by the action word (e.g., adapt, build,compose). This will help the target audiencetheincumbent workersto detect missing informationand reduce the time they spend completing the in-ventory. Future modifications to the inventory arealso easier to make.

As an additional aid to the incumbent worker, thetasks within a duty may be grouped or categorizedinto major sections. These groupings should appearnatural to the wor' er, thereby helping him/her tomake judgments. L...ity statements should also begrouped in the rnc*... logical sequence.

The revised listing should be reviewed bymembers of your occupational advisory committeeand others involved in the original development ofthe list. Once the revised list has been accepted, itshould be prepared for pilot testing.

Once you have a draft form of the completed in-ventory, it is a good idea to try it out on another sam-ple of workers. The goal here is to obtain some first-hand feedback from workers concerning whetherthey understand the statements on the revised in-ventory. To do this, the developer of the inventoryshould locate a few workers who represent the fullrange of incumbent workers' who will eventually re-spond to the inventory.

The developer should meet with these workers in-dividually. Each worker should be asked to readeach statement and to comment on any statementthat appears confusing to him/her. The specificreason for the confusion should be determined, andsuggested revisions should be devised with theworker's help.

28

The worker should not be asked at this time to in-dicate whether he/she performs a given task. It ishis/her comprehension of the statement of eachtaskthe clarity of each statementthat is beingpilot tested, not the adequacy of the statements indescribing what the worker does.

The need for pilot testing is dependent upon thedefee to which the preliminary form of the inven-tory has been reviewed by other persons from theoccupational area. If several knowledgeable personsfrom the occupational area have carefully reviewedthe inventory and the occupational advisory commit-tee has also studied the instrument, pilot testing isof lesser importance. However, it is always a goodidea, if time and funds permit, to try to check on theclarity of the directions and the statements.

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/-..IOptionalActivity

ili20

For further information on preparing an initial listing of duty and taskstatements, you may wish to read the following supplementary reference:Ammerman, Performance Content for Job Training, Volume 2: Stating theTasks of the Job.

Select an occupation in your service area or another occupationsuch assecretary, nurse, teacher, or automotive mechanic with which you arealready familiar. If you completed Learning Experience I, you may wish touse the same occupation or occupational cluster that you used in that ex-perience in defining the scope of an occupational analysis. For the purposesof this practice activity, the occupation you select must be one for which youcan locate and gain the cooperation of two or more employers or employeeslocally.

Obtain, on your own or through your resource person, one or more references(e.g., curriculum guides, existing task inventories or occupational analyses)that you can use in developing a partial duty and task inventory for the oc-cupation you have seiected. Using these references, your own knowledgeof the occupation, and input from others (optional), prepare a list of dutystatements for the occupation. Then, for at least four of those statements,develop at least six task statements each.

Contact, on your own or through your resource person, two or more employersor employees within the occupation. Have these persons review the partialinventory for clarity only. (Since this is a partial inventory, it is not necessaryfor them to suggest additional items.) Revise the inventory as required.

After you have developed your preliminary inventory, use the Initial ListingChecklist, pp. 31-32, to evaluate your work.

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NOTES

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1

INITIAL LISTING CHECKLIST

Directions: Place an X in the NO, PARTIAL, or FULL box to indicate thateach of the following performance components was not accomplished, par-tially accomplished, or fully accomplished. If, because of special cir-cumstances, a performance component was not applicable, or impossibleto execute, place an X in the N/A box.

Name

Date

Resource Person

LEVEL OF PERFORMANCE

.44' eze* 4e

Sources of information used in preparing the initial listingincluded:1. you

2. employers (optional)

3. employees (optional) DODO4. previously constructed inventories and analyses

5. curriculum publications such as guides, outlines, courses of study 111 111

The duty statements:6. reflect both supervisory and work performance activities

7. are arranged so that supervisory statements appear last 111

8. are designed so that each statement contains an action word endingin ing and an object (e.g., Adjusting Baler Needles) El 0

The task statements:9. differentiate between workers in different occupations and at different

levels Ei -E]10. use terminology that is consistent with current usage in the occupa-

tion El11. are stated clearly and briefly CI CI 111 012. are ratable in terms of time spent 111 111

13. are stated in accepted form and structure

14. are not too specific or too general 111 111

15. are independent of one another (i.e., do not overlap) 0,

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2,*

\Z 0k;

4/et 14

The preliminary version of the initial listing:16. was ceviewed by two or more reviewers from the occupational area El 0 El CI

17. was revised to incorporate the reviewers' comments, insofar as prac-Eltical El

18. was formatted for consistency after the review

Level of Performance: All items must receive FULL or N/A responses. if any item receives a NO or PAR-TIAL response, review the material in the information sheet, Preparing an Initial Listing of Duty and TaskStatements, pp. 18-28, revise your inventory accordingly, or check with your resource person if necessary.

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Learning Experience IIIOVERVIEW

EnablingObjective

Activity

/41-

OptionalActivity

%HO

After completing the required reading, verify an initial listing of task and du-ty statements.

You will be reading the information sheet, Verifying an Initial Listing of Taskand Duty Statements, pp. 34-50.

You may wish to read one or more of the following supplementary references:Ammerman, Performance Content for Job Training, Volume 3: identifying Reis-want Job Performance; and Ammerman and Essex,. Performance Content forJob Training, Volume 4: Deriving Performance Requirements for Training.

You will be verifyingan initial listing of task and duty statements.

You will be evaluating your competency in verifying an initial listing of taskand duty.statements, using the Initial l4sting Verification Checklist, pp. 53-54.

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Activity

1

For information concerning the verification of an initial listing of task and du-ty statements, including the types of information to be collected, the selec-tion of participants, and the procedures to be used, read the following infor-mation sheet.

VERIFYING AN INITIAL LISTING OF TASK AND DUTYSTATEMENTS

Verification of the initial listing of task and dutystatements is an important step in the occupationalanalysis process.6 It confirms that the inventory taskstatements actually describe the activities conductedas part of the occupation being considered.

One might ask why such verification is necessaryif the development of the initial listing was donethoroughly and correctly. One might be especiallycurious if already-developed analyses or theemployee observation technique were used.

However, the earlier review and pilot testing of theinventory simply indicate, using a very small sam-rille of workers, that the items areselevant and clear.Verification uses a broad base of input to ensure that

Much of this material was adapted from Handbook for Analyvng Jobs(Washington, oC U,S Department of Labor. Manpower Administration,1972),

SAMPLE 8

the listing indeed accurately describr s an occupa-tion in a specific employment area.

Determining the Information to CollectTo prepare the initial listing of task and duty

statements for verification, several things must bedone. First, with the aid of your occupational advisorycommittee, you need to determine what types of in-formation should be collected related to theinventory.

Information about tasks. if an analysis is to beconducted purely to describe what takes place in anoccupation, you need to determine only whether thevarious tasks are actually performed by the worker.A sample of a simple scale that would obtain thattype of information is shown in sample 8.

INVENTORY: SIMPLE RATING SCALE

OCCUPATION: Artificial Inseminator

Duty; Handling Cattle

No. Task,

I Check IfPerformed

1 Detect heat .

2 Determine time to inseminate ...

3. Identify symptoms of reproductive diseases

4 Maintain breeding records

5 Move cattle

6.

Operate breeding chute

SOURCE Adapted from Gobbo. "Competencies Needed for Employment In Beef Production Enterprises," p. 150.

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SAMPLE 9

INVENTORY: MULTIPLE RATING SCALES

OCCUPATION: Feed Lot Foreman

Duty: Keeping Records

No

.

1

Tasks Check () Ifperformed by

beginningworker

How often isthe task.

performed?

How important-Is the task?

How difficult isIt to learn toperform the

task?

Keep equipment inventory ,

,-

2 Keep financial records

3 Keep livestock inventory

4 Keep production records ,

5 Set up record-keepingsystem

SOURCE. Gobbo. "Competencies Needed for Employment in Beef Production Enterprises." pp. 110-111,

However, if you are trying to plan an instructionalprogram, this will probably not provide you withenough information to make intelligent instructionaldecisions. For such planning, questions such as thefollowing might be appropriate:

Is the task performed by beginning workers?How often is the task performed?How important is the task?How difficult is it to learn to perform the task?

Finding out whether the tasks involved are per-formed by beginning workers is especially impor-tant if the instructional program to be developed isto be oriented toward providing the entry-level skillsrequired by workers. A question dealing with the fre-

quency of performance can be of value in identify-ing frequently performed tasks that should be em-phasized in an instructional program.

A rating of the importance of a task can also aidin making instructional decisions. Mere performanceor frequency of performance may not be an accurateindicator of importance, especially in some medicalor public service occupations. A rating of how dif-ficult it is to learn to perform a task can be of valuein allocating instructional resources.

Sample 9 illustrates an inventory in which suchquestions are asked. Note that for a worker to re-spond to these items, clear directions would be

35

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SAMPLE 10

ANALYSIS WORKSHEET

Occupation:

Duty:....._Column A Column B Column C Column D Column E

Task Frequency ofPerformance

Importance ConditionsUnder Which ,

Task WillBe Performed

Criteria ThatExhibit

SatisfactoryApplicationof the Task

Number of Times Per For Occupa-tional Entry

For Occupa-tional Ad-vancement

Day Week Month YearE 0 U NS E 0 U NS

needed. The following is an example of the direc-tions that might be provided with such an inventory:

Directions: Rate each task listed according to thefollowing four factors.In the first rating column, place a check ( r) if thetask is performed by a beginning worker.In the second rating column, indicate how oftenthe task is performed, using the word or phrasefrom the following scale that most accuratelydescribes the frequency of performance.

Rarely_ times a monthtimes a weektimes a day

HourlyContinuously

In the third rating column, indicate how Importantthe task is, using a three-point scale, where 1 =very important, 2 = important, and 3 = not veryimportant.

In the fourth rating column, indicate how difficultit is to learn to perform the task, using a three-point scale, where 1 = difficult, 2 = _moderatelydifficult, and 3 = easy.

Another form that might be of use to you is shownin sample 10. Note particularly the scale used in Col-umn C: essentialdesirableunnecessarynotsure. Such scales have proven to be very popularfor use as part of data-gathering devices. (NOTE:Sample 10 has been much reduced in size to servehere as an example. For actual use, much morespace would be needed in columns A, D, and E toallow room to write the task statements, conditions,and criteria.)

Two other useful scales are the importance scaleand the agree/disagree scale. The importancescale includes five ratings: of extreme importanceof considerable importanceof some importanceof limited importanceof no importance. Theagree/disagree scale also has five ratings: stronglyagree agree uncertain disagree stronglydisagree. Number values (1-5) can be assigned toeach rating in order to make tabulation possible.

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If you are interested in obtaining greater detail inthe analysis, occupational analysis and task detail-ing sheets such as those shown in samples 11 and12 might be used. Note that the task detailing sheetcontains a listing of the steps involved in the task.Curriculum laboratories conducting full-scale oc-cupational analyses collect even more detailed data.

SAMPLE 11

OCCUPATIONAL ANALYSIS

(NOTE: In these samples, the explanations of thescales are provided in footnotes because these ex-amples have bean taken from reports of completedverification activities. In reality, the actual inventorywould have included this information in a separatedirections section).

Occupation: Wastewater Treatment Plant Operator

No. Task Frequency ofPerformances

Importance2 LearningDifficulty3

1 Adjust chlorination and record 3 times a day 1 1

2 Adjust recirculation to flow Rarely 2 1

3 Check for malfunction of equipment Continuously 2 1

4 Clean and maintain work areaand equipment Continuously 1

5 Prepare composite sampling forlab analysis Hourly 1 2

6 Draw digested sludge to beds Once a month 2 2

7 Draw raw sludge to digester 12 times a day 2 1 .

8 Administer first aid Rarely 2 2

9 Maintain security regulations j Hourly 2 3

10 Operate emergency power generator Once a Week 2 2

11 Read meters(flow) Hourly 1

12 Record digester gas productionand consumption (heat regulation) 3 times a day 3 3

13 Record pertinent information ondaily log Hourly 2 3

14 Sample for D.O. 9 times a day 1 2

15 Sample for HA 12 times a day 1 2

'Rarely, times a month, _ times a week, times a day, hourly, continuously21 = Very important, 2 = Important, 3 = Not very important31 = Difficult, 2 = Moderately difficult, 3 = Easy

3ORE bort Guhaonpos are EstaDesten9 and Evaroatng Prwrams to Prepare v'vater and illastowater Treatment Pram Operations. Bulletin79L-6 fTanahassee FL State of Florida, Department of Education. May 1971)

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SAMPLE 12

TASK DETAILING SHEET

Occupation: Wastewater Treatment Plant Operator

Task: Draw Digested Sludge to Beds

No. Steps in Performing Task Type ofPerformance'

.LearningDifficulty2

1 Interpret lab results to determine propertime for function 2 2

2 Operate valves to start and regulaterate of flow 1

e.2

3 Observe consistency 2 2

4 Draw off proper amount 1 2

5 Flush lines 1 1

6 Collect sample for lab analysis 1 1

7 Record amount drawn to drying bed 2 1

8 Clean equipment 2 1

11 = Manipulation, 2 = Discrimination, 3 = Problem Solving21 . Easy, 2 = Difficult, 3 = Very Difficult

SOURCE Guidelines for Establishing and Evaluating Programs to Prepare Water and Wastewater Treatment Plant Operations.

Background information. In addition to the typesof information indicated previously, background in-formation should normally be collected. This sectionof the inventory is useci to obtain information aboutthe incumbent workers. The purposes of these itemsare (1) to describe the workers surveyed, (2) toanswer questions of interest to users of the surveydata, and (3) to help distinguish among significantoccupational types of special worker groups.

Information about job location, previous work ex-perience, sources of training, and other jobrelatedinformation apart from the specific duties andtasks performedmay be requested. Care shouldbe exercised so that only relevant information is re-quested and human subjects rights and privacyrights are not violated.

The following types of background information areusually required:

identification information (e.g., date, name ornumber to identify the individual respondent,occupation or job title)Type of business in which the individual worksWork experienceEducationandtraining information

Examples of background information questions thathave been used are presented in sample 13.

At this point, a draft of the final inventory instru-ment should be prepared. This draft should includeclear directions, all statements to be verified, anyrating scales to be used, along with the requiredbackground information questions.

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SAMPLE 13

BACKGROUND INFORMATION

Respondent Code-#

Date

1. Name(Optional)

2: What is yoUr present job title?

3. Check the type of business in which you work:

Banking-Finance "Legal Service

Construction Health Service

Distribution (wholesale-retail) Transportation

Educational Research _ Government (specify level)

Insurance 0 -LOcal

Manufacturing 0 State

Public Utility 0 Federal

Publishing Other(please specify)

4. How many years have you worked at your present job?

5. Where did you receive your training?

On-the-jcb (self-learned) Private business school

Military school Junior or community college

Correspondence course College or university

Secondary public school Other

Public vocational-technicalschool

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A sample form that was'used in one analysis ef-fort is presented in sample 14. Note that this sam-ple form provides space for the respondent to addstatements to those already identified in the inven-tory. Any type of form developed should provide theopportunity for the respondent to record and rate ad-ditional statements. The completed form should bereviewed by the members of your occupational ad-visory committee.

Selecting Process to Be UsedOnce a decision has been made about the types of

information desired, you and your advisors should de-cide how the process will be conducted. What will theparticipants be asked to do? Will they be observedand/or interviewed? Will it be more practical to askthem to attend a meeting? Will a list of statementsbe sent to the participants through the mail?

If the participants are asked to verify thestatements without being paid for their services, call-

SAMPLE 14

INVENTORY INSTRUMENT

ing them to a meeting may be asking too much. Inany case, it might be very difficult to arrange sucha meeting if the participants work in different placesand on different schedules. Visiting them individuallyto observe their work activities and/or to conduct aninterview is also time-consuming and may be veryexpensive.

"......* .*:-

/: -.:.11.*:. :.

NamePosition:Business Address:

6'

Phone.Date'

Department of Vocational EducationAgriculture Education SectionColoradoSteto University

Fort Collins, CO 80523

NATIONAL AGRICULTURAL OCCUPATION COMPETENCY PROJECT

Instructional Area:

Employment Area:

Occupation Cluster:

Production Agriculture

Beef Production

Feed Truck Driver

Job Description: Drives a special feed hauling truck in transporting prepared feed to cattle pen feedingbunks as assigned. Unloads truck with the power drivers mechanism and distributes feed in feedbunks. Performs maintenance on the truck such as lubrication, changing oil, and completes minorrepairs such as replacing light bulbs, fuses, and changing tires. Keeps truck clean. Inspects thetruck for proper operation and safety.

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Directions: Using your occupational experience as a basis, check the degree of importance of eachcompetency for a beginning employee wishing to enter this occupation in 1985. Additional spacesare provided to allow you to add and evaluate other essential competencies.

Duties and Competencies (Tasks)1. Driving and Unloading Truck

a. Distribute feed in feed bunksDrive gas or diesel truck

c. Operate unloading mechanismd. Position truck for loading feede.f.

2. Inspecting and Maintaining Trucka. Check air cleaner; service when needed.b. Check brakes; service when neededc. Check coolant; service when neededd. Check lights and other electrical devices; replace bulbs

and fuses when needede. Check oil; change according to schedulef. Check tires, change them when neededg. Check water level in battety; -add water when neededh. Fill truck with fuel; service fuel filteri. Lubricate truck and unloading mechanism according to

schedulej. Maintain truck in safe operating conditionk.I.

3. Record Keepinga. Keep records of feed hauledb. Keep records of pens fedc. Keep records of truck maintenanced. Keep records of truck repairse. Operate scales and record weights of feedf.

g.

76

u.i

w

co 2 4-c 6O E 0 0 z= 0 t t ).,o0 0

4)a)

CL.co o a13.5'E 2Eig,ft

SOURCE Gobbo Competencies Needed for Employment in Beef Production Enterprises." pp 121-122

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Mailing the task inventory would permit you toreach more participants. In addition, the participantswould not be pressured by your presence, and thedata could be collected with less expense. Whilemailing the inventory may be preferable, a thoroughoccupational analysis can be conducted using anyof the previously mentioned methods.

Selecting ParticipantsThe next step is., to determine what group or

groups of individuals will be asked to help verify thestatements using the process selected. The overallpurpose for identifying participants is to ask themto verify the list of statementsthat is, to confirmthat the statements do indeed describe actual oc-cupational activities. In deciding whom to ask to par-ticipate in the verification process, you should con-sider the following:

Participants should be selected for their jobknowledge and practical experience in the oc-cupational area of concern.

If the analysis deals with a cluster of relatedjobs, you need to involve at least two incumbentworkers or work supervisors for each job title.This should give a picture of the discrepancy,if any, between what is being done on the joband what is indicated by the inventorystatements.Whenever possible, it is desirable to includeparticipants from different businesses or in-dustrial firms. This avoids getting the organiza-tional structure and work breakdown of only afew establishments.Make sure that the participants are represen-tative of area employers, employees, and tradeor labor organizations.

How many participants need to be identifieddepends on many factors. For example, it dependson how they will be asked to verify the statements,how many occupational titles are included in theanalysis, and how many participants you expect willbe able to help. To have only 10,15, or 20 individualsverify the statements may be too few to be represen-

tative of the people employed in the occupations youare analyzing. To have 100 or 300 might be just right.

The number of participants you choose to verifythe statements also depends on the type of analysisyou are planning. An analysis for an occupation tobe used in a local community will probably requirefewer participants than an analysis for an occupa-tion to be used statewide. If an observation and/orinterview is to be used in soliciting data, fewer par-ticipants Would be required than if a mailed instru-ment is used.

Select the number of persons that you canreasonably expect to participate in the analysis.Select the number you will be able to work with, con-sidering possible limitations such as time, money,and staff. And select the number that can providethe type of valid and reliable data you need.

Once the number of participants has been iden-tified, one or more of the procedures shown in sam-ple 15 or some other procedure may be used forselecting and locating the required participants.Although it is included as'one alternative in the sam-ple, the least desirable approach is to go directlyto the employees without the approval and coopera-tion of their employers. It is often advantageous tohave the support of a well-known employee oremployer organization in conducting the analysis.

If your first contact is with a labor or tradeorganization (e.g., local chapter of the United AutoWorkers or the National Secretaries Association) oran employers association (e.g., automobile dealersassociation or beef cattle farmers association), startby explaining the purpose of the project. Then, re-quest that they identify skilled, competent individualsin their membership or employ, whom they wouldrecommend to serve as participants. Secure a let-ter of endorsement from such organizations, if possi-ble. Such endorsements can help open the door tothe individual employers or employees.

At this point, sufficient copies of the instrumentsto be used should be prepared. Be sure to preparea sufficient number of extra copies for follow-up andother uses.

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SAMPLE 15

SELECTION AND LOCATION OF PARTICIPANTSFOR VERIFICATION PROCESS

Contactaganemployeeizations

41.

organizations

Contactemployer

Secure en.document andhelp of theorganizations

Securename* and,addressesof members

Pull samplefrom totalmembership(randomly orstratified)

Mailquestionnairesdirectly tothe workerparticipant

4

tuft endorsement andhelp of theoranIzations

Determinethe beet way

to secureparticipants

Decidehow best to

contactpartici.pants

Solicit namesand addressesof employeesfrom employers

Send per.sonalizedreminderIncludinganother copyof the questionnaire(4 weeksafter firstmailing),

Howto locate par-

ticipants

Contact... employers

directly91

.Solicit

volunteersfrom the totalorganization.membership

Contactemployees

Secure flamerand addressesfrom taxrecords

j Ask the or-ganizationto nominatecooperativemembers

4b.

Use,personalizedYoliow.upa outlinedabove

L

Send or deliverpackets ofquestionnakesto employers..-41and have them

distribute toemployees

Contactemployeespersonalty

Send follow-up letter to

and distribute emplo$sr urgingributbru:frife his f her

. i employ**. tocomplete thequestionnaire

Completedeta-collec-tion process

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Mailing the InventoryWhen. prospective participants are contacted by

letter to participate in a survey in which mailed in-ventories (questionnaires) are used, be sure to in-clude the following information in a cover letter:

Purposes of the analysisSponsor of the studyReason they were selected to serve as partici-pants

What they are requested to doA date when the list of statements should bereturned to you

In addition, include the following:

A letter of endorsement from their employer ororganizationThe list of statements to be verifiedA self-addressed, stamped return envelope

SAMPLE 16

Make sure that the directions on how to verify thestatements are cleariy stated and understood. Sam-ple instructions for an inventory to be completedsolely by the respondent are shown in sample 16.

To encourage the return of the completed inven-tories, you should send a reminder to allnonrespondents about two weeks after your first let-ter was mailed (see sample 17). Four weeks afterthe initial contact, a personal letter and a secondcopy of the inventory should be sent to allnonrespondents (see sample 18).

If these mailings do not secure the desiredresponses, consider calling or visiting thenonrespondents. Efforts should be made to secureas many completed inventories as possible, withyour ideal goal being a return of 100 percent.

INVENTORY INSTRUCTIONS

Instructions for Self-Administration of This Inventory

In completing the inventory, you are to respond in terms of your present regular job. Disregardany task that is not part of your regular assignMent, no matter how often you 'did it in the past. Addi-tional tasks that you do for a few days while someone is away are not to be reported. In recallingtasks, go- back far enough in time to get a true picture of your job. If your work changes from oneseason to another, you may have to go back a full year. If there was a permanent change in yourduty assignment during the past year, go back to the time just after this change. You1probably willneed to go back not less than three months or more than a year.

Do the following steps in order:1. Fill in the Background Information section. Be sure you provide all information asked for.2. Beginning with Duty A, read each task statement under every duty. As you read, place a check

mark ( ) in the, column beside each task you perform as part of your job.3. When you finish reacting to all task statements in a duty, add (write in) any other tasks you

perform. that are not listed.if some tasks do not fit under any duty, write them in on the blankpage at the end. Be very thorough about adding tasks.

4. When you have finished reacting to all duties, turn back to Duty A again. Now make a timespent rating for each task you have checked or added. The 5-point rating scale you are to useis at the top of each page. Time spent means the total time you spend on each task you arerating. Be sure to rate every task you checked or wrote in.

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SAMPLE 17

FOLLOW-UP LETTER I

--REDLANDS AREA VOCATION/AL SCHOOLGREENVILLE, KANSAS'

Mrs. Carol ReidWedgewood Beauty Shop,

152 Larkin AvenueGreenville, Kansas

Dear Mrs. Reid:

Some two weeks ago, a questionnaire was mailed to you asking youto help us with an occupational analysis inventory by identifyingtasks performed in your occupation. As of yet, we have not received

your response.

We believe this analysis to be of'considerable importance, not onlyto the success of the cosmetology program at Redlands, but also to

the needs of the community. Would you please take a few minutes

during the next two or three days to respond to the questionnaireand return it to me. Your response will be most appreciated.

If, by chance, you no longer have the questionnaire, please drop acard to us and we will be happy to send you one.

Sincerely,

Samdel Marcus, InstructorDepartment of Cosmetology

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SAMPLE 18

FOLLOW-UP LETTER II

REDLAND AREA VOCATIONAL SCHOOLGREcr. v sLLE, KANSAS

Mrs. Carol ReidWedgewood Beauty Shop152 Larkin AvenueGreenville, Kansas

Dear Mrs. Reid:

The occupational analysis conducted by the Cosmetology Depart-ment at Redlands Area Vocational School is almost completed.Obviously, however, it is important that the data we gatherfrom the analysis are accurate and complete. For this reason,we are anxious to receive completed questionnaires from everymember of our sample.

We have not received your completed questionnaire. Therefore,I am enclosing a duplicate of the questionnaire that was sent toyou a few weeks ago.

The purpose of this study is to find out what tasks you need toperform and how often. This information will then be made avail-able to persons who do training for the various jobs. Your answerswill not be evaluated-or reported in any way. They will be tabu-lated as a group, and in no way, will names be associated withresponses.

Your cooperation in filling out the questionnaire will be greatlyappreciated. Thank you for your assistance.

Sincerely,

Samuel Marcus, Instructor- Department of Cosmetology

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Conducting an Observation-InterviewIf the observation and/or interview technique is to

be used, the initial contact with participants mightbe by telephone, personal visit, or letter. Regardlessof the method of contact, participants should h? pro-vided with the following types of information.

Purposes of the analysisReason they were selected to serve as partici-pantsWhat they are requested to doEndorsement by any organization of the projectDetails on when, where, and how the verifica-tion activity is to be conducted

Specific instructions for the analysts (inter-viewers/observers) must also be provided. A sam-ple set of instructions for analysts is shown in sam-ple 19. When several analysts are involved, theyshould participate in a training session conductedprior to the actual data-collection activities to ensurethat the data collected reflect identical considera-tions.

Obtaining information by observation-interview in-volves analyzing jobs by observing workers, super-visors, and others who have information pertinentto the job. It is the most desirable method for analysispurposes because it (1) involves firsthand observa-tion by the analyst, (2) enables the analyst toevaluate the interview data and to sift essential fromnonessential facts, and (3) permits the worker todemonstrate various tasks of the occupation ratherthan describing the occupation orally or in writing.

The observation-interview also has several limita-tions that you should note. It runs into higher coststhan other methods and usually involves much moretime. It is less likely to be representative of the oc-cupation because fewer numbers of workers par-ticipate. And it may produce less standard databecause of the greater possibility of recording andobservation errors. It also requires the respondentto recall tasks performed rather than simplyrecognizing tasks on a list. It takes many observa-tions-interviews to obtain data equivalent to a mailedinventory in terms of completeness, representative-ness, and accuracy.

In many instances, it is impossible to use the ob-servation-interview method. It may not be possibleto observe the worker performing tasks because ofsecurity reasons, reluctance on the part of manage-ment to allow the analyst to observe the manufac-turing process, or the complex and protracted natureof the work. For example, an analyst might find ita bit difficult to observe and interview a photographicdarkroom worker and a skin diver as they go abouttheir tasks.

In other instances, it may be impossible to inter-view the worker while observing the work becauseof the surrounding noise or the employer's requestnot to disturb the worker by asking questions. A largenumber of jobs, such as those in professional andtechnical areas, do not lend themselves to the obser-vatiOn method because they do not involve a set se-quence of activities and, therefore, cannot beobserved as an entire unit.

If it is possible to use the observation-interviewmethod, it can be used in two ways. The analyst canobserve the worker on the job performing a com-plete work cycle before asking any questions. Dur-ing the observation, the analyst can take notes ofall the job activities, including those he or she doesnot fully understand. A previously prepared form canmake note-taking easier. When the analyst issatisfied that as much information as possible hasbeenaccumulated from observation, he or she cantalk with the worker, supervisor, or both to supple-ment his/her notes.

Or, the analyst can observe and interviewsimultaneously. While watching, the analyst cantalk with the worker about what is being done andask questions about what he or she is observing andabout the conditions under which the job is beingperformed. Here, too, the analyst should take notesso that all data pertinent to the job and its environ-ment are documented.

The interview process should be a conversationalinteraction between individuals. Communication isa two-way process. Therefore, the analyst must bemore than a recorder; he or she must contribute tothe conversation. The amount andobjectivity of in-formation received depends upon how much theanalyst contributes to the situation. That contribu-tion should involve understanding and adjusting tothe worker and the job.

A good background preparation will enable theanalyst to obtain facts quickly, accurately, and com-prehensively. He or she must be able to establishfriendly relations on short notice, obtain all the per-tinent information, and yet be sufficiently detachedto be objective and free of bias.

When adequate time and funds are available, theinterview may be the most effective and most de-pendable method of securing data. The extent towhich you are able to make use of this methoddepends on the ability of your analysts to make useof conversation to encourage the formation ofjudgments, analyze the essential points of the inter-view, and report the data accurately. Sample 20presents some interviewing suggestions.

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Taking notes. Analysts must develop a certainskill in combining note-taking with the conversationalaspect of the interview. They must be able to writeintelligible notes while engaged in conversation.

Often, when a worker is being interviewed, he/shewill stop talking while notes are being made. Analystswill need to make it clear whether they wish the con-versation to be continued or not in these circum-stances.

Analysts may sometimes use a portable cassetterecorder to record the interview. This should be usedonly to supplement note-taking; it should not bedepended upon as the sole record of the conversa-tion. However, some workers object to having othersrecord what they say. The analysts must decide howmuch a particular interview may be affected by thisattitude and modify their practices accordingly.

SAMPLE 19

INTERVIEWER'S GUIDE

Following are some suggestions for effective note-taking:

Notes should be complete, legible, and containthe data necessary for the preparation of theanalysis inventory.Notes should be organized logically, accordingto tasks and the categories of information re-quired for a complete analysis.Notes should include only facts about the oc-cupation, with emphasis on the work performed.

On completion of an analysis study, a letter of ap-preciation should be directed to the management forall courtesies and cooperation given. Then the datasecured as a result of the study must be compiledand analyzed, and the inventory must be put into amore usable form.

I. Scheduling the interview'by telephone:This is 'from the College of Agriculture at Cornell University. I'm in the areainterviewing different kinds of ornamental horticulture businesses for our horticulture occupation,

el analysis study. You were suggested by Cooperative Extension Agent

as a person to contact to request an interview in the areas of(name of agent)

(business MU)Our study has the endorsement of Cooperative Extension and

(horticulture trade organization if applicable)

If possible, I would like to schedule about hour interview with you sometime on

(date and time)

(Assuming a Positive Response)Is the correct address?

(address of business from agent)

Do you have any suggestions as far as parking is concerned?

Thank you, Mr./Ms I will be looking forward to seeing you on

(date, time, and location of intennew)

NOTE: We may want to consider asking the Extension Office in the area to serve as a clearinghousein case an emergency comes up and the interviewee needs to contact us by phone.

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II. During the interview:

1. Verify the business name, address, and telephone number (recorded prior to the interview).

2. Record full name of each person interviewed.

3. Record each interviewee's title using commonly accepted title such as manager, super-visor, assistant manager, etc.

4. Record the highest and lowest number of full-time, part-time and seasonal workers employedduring the specified year. Full-time constitutes 35 or more hours per week. Part-time isless than 35 hours:

5. Record the total number of new employees hired during the specified year. These mayhave been hired to fill vacated and/or new positions.

6. Record whether there is any product specialization in the business area (e.g., roses in thegreenhouse production area).

7. Define and explain the meaning of the task to the respondent:

Task: A task is a logically related set of actions required for the completion of a job objec-tive. A group of acts or activities that generally occur close together and have com-mon purposes, it forms a logical and necessary part of the performance of a duty.

8. Explain job conditions and performance level for tasks. (See key for conditions and perfor-mance levels).

9. Show and explain instrument to respondents:a. Tasks performed and indicated by a check in the performance column.b. The key is used wth job conditions and performance level.c. Job conditions presented are indicated by drawing a slash through one or more letters

that represent the response indicated on the key.d. Performance level

1. QuantitativeWrite in the number of units per hour, draw a slashthrough the oneletter representing the correct response.

2. QualitativeDraw a slash through the one letter representing the correct response.

10. Explain the division of the ornamental horticulture industry into nine business areas andinto functions within business areas (refer to list of business areas and functions).

11. Explain that performance of tasks should be judged in terms of the task being performedby some person within the business areas being interviewed.

12. Explain that the interpretation of task statements should be in terms of the function underwhich they are listed.

13. Request that any performed tasks not listed be written in and rated as to job conditionsand performance level in the spaces provided at the end of each function. If more thantwo tasks need to be added, ask respondents to use the reverse side of the sheet andso indicate on the bottom of the second page.

14. Assist the interviewee in completing the rating of job conditions and performance level forseveral tasks until it is apparent he or she understands and is correctly recording responses.

wuRE Annul Boritoy &warn E Drake, and Jamo,,. leqatl A Model for TAO Anatys,sen Agnbusonoss (Ithaca. NY Cornell Unwers,ty,vn, St Ito (..o.pq., of Ayrrtuturo and Lfo Sconcos DopartmAnt of Education De.nfl,on of Agricultural Education, 1972) pp 152 154

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SAMPLE 20

INTERVIEWING SUGGESTIONS

Opening the InterviewPut the worker at ease by learning his/her name in advance, introducing yourself, and discuss-ing general and pleasant topics long enough to establish rapport.Make the purpose of the interview clear by explaining why the interview was scheduled, whatis expected to be accomplished, and how the worker's cooperation will help in the productionof a valuable occupational analysis. Assure the person that the interview is not concerned withtime study or wages.Encourage the worker to talk by always being courteous and showing a sincere Interest in whatis said.

Steering the InterviewHelp the workeir to think and talk-according to the logical sequence of the tasks performed. Iftasks are not performed In a regular order, ask the worker to describe the tasks in a sequentialmanner by taking the most important activity first, the second most Important next, and so forth.Ask the worker to describe the infrequent tasks of his/her job, ones that are not part of his/herregular activities, such as the occasional setup of a machine, occasional repairs, or infrequentreports.Allow the worker eufflOient time to answer each luestion and to formulate an answer. Ask onlyone question at a time.Phrase questions carefully, so that the answers will be more than yes or no.Leading questions should be avoided.Secure specific and complete information pertaining,to the questions required for a completeanalysis of an occupation. -

Conduct the Interview in plain, easily understood language..Consider ttie relationship of the occupation under analysis to other occupations in the department.Control the interview with respect to the economic use of time and adherence to subject matter.For example, when the interviewee strays from the subject, a good technique fog bringing him/herback to the point is to summarize the data collected up to that point.The interview should be conducted patiently and with consideration for any nervousness or lackof ease on the part of the worker.

Closing the InterviewSummarize the information obtained from the worker, Indicating the major duties performed.Close the Interview on a friendly note.

Miscellaneous Do's and Don'ts for IntorvlawsDo not take issue with the worker's statements.Do not show any partiality to grievances or conflicts concerning the employer-employee relations.Do not show any interest in the wage classification of the job.Show politeness and courtesy throughout the interview.Do not "talk down" to the worker.Do not permit yourself to be influenced by your personal likes and dislikes.Be impersonal. Do not be critical or attempt to suggest any changes or improvements in organiza-tion or methods of work.Talk to workers only after receiving the permission of the supervisor.

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/.'iOptional

Activity

%I 0

For further information on verifying an initial listing of task and dutystatements, you may wish to read one or both of the following supplemen-tary references: Ammerman, Performance Content for Job Training, Volume3: Identifying Relevant Job Performance; and/or Ammerman and Essex, Per-formance Content for Job Training, Volume 4: Deriving Performance Re-quirements for Training.

Conduct a Ilmited-scale verification of an initial listing of task and dutystatements. If you completed Learning Experience II, you may use the par-tial initial listing you developed at that time. If not, you may use a partial listingsupplied by your resource person or obtained from some other source (e.g.,an occupational analysis available through the library, state department ofeducation, or curriculum laboratory).

Decide on the questions you want to ask about each statement, and preparea suitable instrument, with directions that will obtain the type of responsesdesired. Ask your resource person and/or peers who have completed or arecompleting this module to review this instrument for clarity and accuracy.

Arrange through your resource person to verify the partial listing by mailingthe instrument to five workers in the occupation or by interviewing five workersusing the instrument.

After you have verified an initial listing of task and duty statements, use theInitial Listing Verification Checklist, pp. 53-54, to evaluate your work.

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NOTES

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INITIAL LISTING VERIFICATION CHECKLIST

Directions: Place an X in the Ns.,, PARTIAL, or FULL box to indicate thateach of the following performance components was not accomplished, par-tially accomplished, or fully accomplished. If, because of special cir-cumstances, a performance component was not applicable, or impossibleto execute, place an X in the N/A box.

Name

Date

Resource Person

LEVEL OF PERFORMANCE

\7. _40

Nett

c .44> v.

1. The types of information to be collected were determined, including:a. task and duty information 111 CIb. background information on respondents 111

f2. A draft of the final inventory instrument was prepared and reviewed

by a resource person and/or peers 111

3. Participants were selected considering:a. their job knowledge and practical experience in the occupational

111area

b. representation of different businesses or companies III Ill 'Elc. representation of employers, employees, and trade or labor

organizations 111

4. When participants were contacted regarding the analysis, they weretold:a. the purpose(s) of the analysis III Illb. why they were selected as participants III Illc. what they were requested to do III Ill i-21

d. details on when, where, and how the verification activity was tobe conducted

5. If the observation-interview approach was used:a. specific instructions were prepared for use by observers or inter-

viewers Elb. previously prepared forms were used to facilitate the gathering

of data 0'c. observations and interviews were conducted so as to limit inter-

ference with the work being performed by the individual 111

5653

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2 20 44

d. sufficient time was allowed for observations or interviews

e. interviews were closed on a friendly note ,f. adequate notes were taken to be of value

6. If a mail questionnaire was used:a. previouqly prepared forms were used to facilitate the gathering

of data

b. a listing with specific instructions was provided

Level of Performance: All items must receive FULL or N/A responses. If any item receives a NO or PAR-TIAL response, review the material in the information sheet, Verifying an Initial Listing of Task and DutyStatements, pp. 34-50, take steps to revise your initial listing accordingly, or check with your resource per-son if necessary.

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Learning Experience IVOVERVIEW

After completing the required reading, analyze and report task inventory data.

Activity You-will be reading the information sheet, Analyzing and Reporting Task In-ventory Data-, pp. 56-64.

You will be analyzing the data obtained from, a limited-scale task inventoryinvestigation and reporting the data. .

You will be evaluating your competency in analyzing and reporting task inventory data, using the Task Inventory Data Analysis Checklist, p. 67

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Activity

1

The verification process provides you with a waalth of raw data, which canbe very difficult to interpret and work with in that form. Thus, it is importantto analyze the data and summarize them in an easily comprehensible form.For information concerning the procedures for analyzing and reporting taskinventory data, read the following information sheet.

ANALYZING AND REPORTING TASK INVENTORY DATAOnce the task inventory data have been collected,

they must be analyzed. The first step in this processis to check the inventory forms for completeness asthey are returned by the participants, observers, orinterviewers. Those that were not properly com-pleted should be discarded and not consideredfurther.

To complete the data analysis, the data should firstbe tabulated. This can be accomplished by develop-

SAMPLE 21

ing one or more frequency counts for each statementverified. For hand tabulating, this might be done us-ing a blank form similar to the one used during thedata-collection process or a specially prepared form.Sample tabulation forms are shown in samples 21and 22. Sometimes data processing equipment canbe used for tabulating the data if a large amount ofdata is to be processed.

DATA TABULATED USING DATA- COLLECTION FORM

Occupation: Feed Lot. Hand

Directiont: Using your occupationil miPerience as a bat*. check the) degree.of importance of eachcompetency for a beginning empioyeo wishing 'to enter this occupation in 19115..Additiona1 spacesare provided to allow putt> add and evaluate Otheressentlil competencies.

Duties and Competencies Tasks)1. Tending cattle

a. Bed cattle' shelters, pent, and tucks -b. Castrate cattlec. Dohom cattled. Mark cattle by using paint and Chalk anby

using ear tags and ear notchiee. Brand cattle- -

f. Contfol movement of cattle betWeen thevarious pens

g. Fit and show market cattleh. Appiy meQICa1 t5 by using syrin9-ei. Apply medicants in feed-and water

lY'NtNS

104-

0)1 Ai Isus' . 1

Mit' MI

II

Ni

Ai!

In"HI/ NH I I. I

SOURCE Adapted from Gobbo, "Competencies Needed for Employment in Beef Production Enterprises." p. 116.

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SAMPLE 22

TABULATION FORM FOR TASKSPERFORMED BY RESPONDENTS

Occupation: Drycleanei:

Duty: Spotting Operations

Tasks Code Numbers of Respondents

No, Statement § g, cg § §) § 8 § 8....0.0a ;: v. c,2 ;_ t.2

1 Separate garments with spots andstains I., 1.0, to,

2 Apply reagents to spots and stainsbefore garments are cleaned log

3 Sprinkle chemical solvents overstains and pat area with brush orsponge until stain is removed vn, 10,

4 Spray steam, water, or air overspot to flush out chemicals anddry garments vir to, tot

5 Apply chemicals to neutralizeeffect of solvents ki, po

NOTE: Checks indicate that the task is performed by the beginning worker.

If additional statements were added by one ormore respondents during the verification process,the number of individuals who added any one par-ticular statement is likely to be very low. Probablythe best way of handling these statements is to in-clude them in a separate section of the summarytabulation form, as shown in sample 23. If resourcespermit, the added statements should be submittedto the participants for detailed consideration.

When the frequency counts have been completed,the data should be put into a form that makes themeasier to interpret. One way of doing this is to show

the frequency of occurrence of the different itemsby using a table, a bar or line graph, or a frequencycurve.

Another way to make the data more meaningfulis to convert them into percentages or averages.Data might be presented as percentages for eachstatement, numbers and percentages of responsesfor each statement, or mean (average) responses.Examples of these are presented in sample 24.

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SAMPLE 23

TABULATION SUMMARY FORM

JOB TITLE: SALES MANAGERJOB NUMBER: 35

SPECIFIC JOB DUTIES

IntervieweeS" indicated that the following tasks were performed (1) regularly, (2) occasionally, or(3) never.

17iE

8

0>

E

C7

CRITICAL TASKS

S E S E E

1 1 1 1 1 1. Solicit income-producing business of all types for the hotel or motel

1 2 1 1 1 2. Direct promotional correspondence with travel bureaus and organizations

1 1 1 1 1 3. Obtain information on contemplated conventions and social functions

1 1 1 1 1 4. Contact convention sponsors for their patronage

1 2 1 1 1 5. Attend meetings of such groups as Rotary Club and chamber of commercefor developing promotional plans for attracting more people intathe city or area

1 1 1 1 1 6. Contact executives of national or statewide business enterprises to obtain theirbusiness

1 3 1 1 1 7. Contact local groups to promote facilities for local dances, banquets, orluncheons

1 1 1 1 1 8. Furnish newspapers with interesting stories or events about the hotel to obtainfree publicity

1 1 1 1 1 9. Initiate and promote events that contribute to the popularity and income of thehotel or motel

1 1 1 1 2 10. Travel outside the city to promote the hotel or motel facilities and services

TASKS ADDED BY INTERVIEWEES:

1. Participate in professional associations to keep informed of changes In the industry, new tech-niques and approaches

2. Establish sales policies and procedures with the general manager3. Train new personnel in the department4. Advise the managor pertaining to sales5. Help form plans to promote the hotel's facilities6. Participate actively in local civic and social clubs and groups

* S indicates the supervisor of the employee whose job was selected for study,E indicates the employee in the job selected for study

SOURCE Adapted from Lucy C Crawford, A Competency Pattern Approach To Curriculum Construction in Distributive Education (Blacksburg,VA Virginia Polytechnic Institute, College of Arts and Sciences, Department of Education, t967). p. 1001.

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SAMPLE 24

DATA AS PERCENTAGES AND NUMBERS

Rem 1

Task StatementsNumber

PerformingN = 30*

PercentagePerforming

1. Detect heat 30 100.0

2. Determine time to inseminate 22 70.3

3. Identify symptoms of reproductive diseases 10 33.3

4. Maintain breeding records 8 26.7

5. Move cattle 25 80.3

6. Operate breeding chute 1 28 90.3

Item 2 Importance

TaskStatement

No.Of ExtremeImportance

(4)

Of Consider-able Impor-

tance

(3)

Of SomeImpor-tance

(2)

Of LimitedImportance

(1)

Of NoImpor-tance

(0)

AVERAGENo. % No. % No. % No. % No. %

1 4 13 2 7 16 53 0 0 8 27 1.8

' The N is the number of respondents; in this case, 30 persons responded to the inventory.

To arrive at an average or mean for the responses,a value must be assigned to each scale category.Note in item 2 of sample 24 that of extreme impor-tance was assigned the value of 4; of considerableimportance. 2; of limited importance, 1; and of noimportance, 0.

The assigned value for a specific category is firstmultiplied by the number of individuals who respond-ed in that category. Next, the totals for thecolumnsfive in this caseare then addedtogether. The sum resulting from this operation isthen divided by the total number of respondents inorder to obtain the average.

To obtain the average indicated in item 2, thefollowing was computed:

Number Value Totals4 x 4 = 16

2 x 3 = 6

16 x 2 = 32

0 x 1 = 0

8 x 0 = 0

30 54

The total obtained, 54, was then divided by the totalrespondents, 30. As a result of this division, theaverage of 1.8 was obtained.

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There are many other ways in which data may beanalyzed and presented.? For example, measuresof central tendency such as the following might beused:

MeanThis is the mathematical average,which can be obtained as described above.MedianThis is the midpoint in the distribu-tion of values or cases, or the point in a distribu-tion with an equal number of cases on each sideof it.ModeThe mode is that value in a distribu-tion that has the largest frequency, or occursmost frequently.

Making the Data SummaryAt this point, a summary of task statements and

responses should be compiled. The summary shouldbe prepared with the purpose of the analysis in mind.For example, if the intent was to describe the totaloccupation, the summary should be rather detailed.

If, however, the intent was to establish a basis fordeveloping an educational program to prepare in-dividuals to enter an occupation, then the summaryshould not provide as detailed a listing of occupa-tional activities. Rather, it should identify only thoseactivities that an individual must be able to performto enter the occupation.

The data collected as the result of the analysis pro-cedures can then be interpreted, and the statementsto be included in the final task list can be identified.If a detailed list is to be developed, all statementsidentified as being relevant should be included. If alimited listing is to be prepared, you should includeonly those statements identified as (1) relevant tobeginning employees or (2) actually performed by50 percent or more (or some other arbitrary percent-age) of the respondents. Additional limitations couldbe imposed by selecting some minimum averagescale value (e.g., 1.50 on the importance scale) touse in identifying the statements to be included.

In making decisions concerning which statementsshould be included in the summary, caution mustalways be exercised in interpreting the data. Ex-amine the table in sample 25. Let us assume thatthe analyst elected to r' Ice emphasis on the fre-quency of the performance in identifying the state-monts to be included and selected a minimum av-erage value of 2.50 . Would you include task 2, Editletters dictated by employer? Note that only eightrespondents performed this task. If the 2.50 mini-

7 To gain skill in analyzing data. you may wish to refer to Modulo A.3,Report the Fmangs 01 a Community Survey

mum average value is the only criterion, then it prob-ably should be included.

However, more realistic criteria might include botha minimum average value of 2.50 and a minimumof 50 percent of the respondents indicating that theyperform the activity described. In that case, task 2would not be included. As much of the data collectedas possible should be included in the summary.However, you should always be careful to explainand interpret any unusual situations that may beidentified.

Once the criteria for selecting the statements havebeen determined, a format for presenting them mustbe identified. The format must be conducive topresenting the type of information that is desired.Sample formats that can be used are shown insamples 26 and 27.

Remember, the tasks and duties in this summarylisting should conform to the suggested standards(see pp. 19-24). In addition, statements may be add-ed or deleted on the basis of the information col-lected. Duty statements might be altered or consoli-dated. Task statements may be listed in alphabeticalorder under the duty statement or be ranked on thebasis of selected data collected during the analysisprocedures.

If the analysis deals with an occupational cluster,it is important to summarize the data for each occupation included in the cluster. Once a summaryof task statements has been prepared for each ofthe individual occupations, a consolidated summaryof task statements can be prepared. This can prob-ably best be achieved by using a form similar to thatshown in sample 28. Once such a form is completed,with the activities important to the various occupa-tions identified, it is a relatively simple matter toprepare a summary of task statements for thecluster.

Prior to preparing the final summary, however, thecompleted consolidation summary form should bereviewed to determine if, indeed, the occupations aresimilar enough in the activities required to warrantbeing so clustered. If it is determined that an occupa-tion does not fit, then that occupation should beeliminated from the cluster. This is particularly im-portant if it is anticipated that the final summary-of-analysis components will be used in developing aninstructional program to prepare individuals for work-ing in occupations considered to be part of thecluster.

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Presenting the FindingsAfter tabulating, analyzing, and interpreting the

data, the findings should be presented so as to beof maximum value to the user. It is usually impor-tant that the findings be reported in such a mannerthat they will be usable by persons other than theanalyst.

The report should reflect not only the summary ofidentified task and duty statements, but how and whythe list was developed. A report designed to be usedby vocational-technical educators should contain in-formation related to the following topics:

Need for vocational-technical programs relatedto the occupation, in terms of employment out-look and need for prepared individuals to enterthe occupation

SAMPLE 25

ANALYSIS

Job descriptionsSummary of the task and duty statements,along with relevant findingsProcedures used in developing the inventory,including the guidelines followed in making per-tinent decisions about which statements wereincluded

Tables, charts, and graphs should be used in con-junction with the narrative to graphically illustrate thefindings for the reader.

After the analysis has been completed, you areready to proceed with the development of an instruc-tional program. Using the summary report. par-ticularly the summary of task statements, you canformulate relevant objectives and begin the develop-ment of instructional materials.

Duty: Performing Stenographic Activities

N - 30

Tasks

1. Compose corre-

NumberPerforming

Frequency of Performance AverageFrequency ofPerformance

not atall (1)

seldom(2)

quiteoften (3)

often(4)

veryoften (5)

spondence 15 10 5 2.332. Edit letters dictated

by employer 8 3 4 2.753. Operate dictaphone , 25 10 12 3 2.724. Operate dictating

machine 25 8 7 10 3.085. Operate shorthand .

machine 27 5 7 15 3.376. Transcribe (type) from

dictaphone 25 10 12 3-- 2.72

7. Type minutes or reportsof meetings 30 10 20 3.06

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SAMPLE 26

SUMMARY FORM I

TASKS PERFORMED BY ALTERATION SPECIALISTS ARRANGED IN CLUSTERS

Duties and Task Clusters(arranged in descending order

of mean frequency scores)

Performance Rate of Tasks'

A. Analyzing Fitting Problems

Fit psment on customer, examininglocation and slope of shoulder lines A

:'it garment on customer, examininglocation of grain lines

Fit garment on customer, examiningdesign of garments B

Maintain grain` line in cuttingFit garment on customer, examining

position of darts in bodice and at elbowOffer suggestions, when requested, for

desirable alterations .

Fit garment on customer, examiningposition of waistline

Fit garment on customer, examininglength of bodice and sleeve

Fit garment on customer, examiningease at bust

Fit garment on customer, examiningmeasurement of waistline

Mark or pin garment indicating desiredalterations

B. Offering Alterations

Alter shoulder length or slope AAlter length of coat, skirt, dress, slacks AAlter waist measurement ASew rips and seams ARip stitching without injuring fabric AAlter length of sleeves in coat, suit, dress AChange style of suitPerform ,various hem typesTaper shirts BCuff trousers

An A indicates a task that is performed several times a week; B a task that is performed severaltimes a month; C a task that is performed several times a year; D a task that is performed less thanonce a year; and a task that is never done.

SOURCE ldontiticaton a! Tasks in Homo Economics Related Occupations Clothing. Apparel, and Textile Services (Des Moines. IA Depart.mont of Public Instruction, 1974. p 26

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SAMPLE 27

SUMMARY FORM II

MEAN FREQUENCY FOR FABRIC SPECIALIST

RANK* ITEMNUMBER

TASK MEANFREQUENCY

1 2 Select appropriate notions according to fabric content 3.94

2 1 Aid customer in selection of fabric content for end use 3.93

3 35 Give customer information about care procedures forfabrics 3.89

4 4 Aid customer in selection of interfacings for eachfabric content 3.87

5 34 Aid customer in selecting a abric suitable for aparticular pattern 3.74

6 33 Aid customer in selecting a pattern appropriate for aparticular fabric 3.64

7 47 Perform housekeeping duties such as dustingand 'sweeping 3.51

8 3 Aid customer in pattern selection for his/her build 3.49

9 32 Restock shelves . 3.48

10 27 Perform routine office work such as answering

11 31

the telephone, taking messages, and filingPerform routine cleaning of tables and shelves

3.403.38

12 36 Lay patterns on fabrics to see if pattern will fita specified amount of fabric 3.36

13 22 Order patterns 3.34

14 11 Stock shelves with notions ) 3.31

15 26 Handle customer complaints 3.14

'Descending OrderScale-0 to 4

SOURCE Ida/flit/cation of Tasks in Home Economics Related Occupations Clothing. Apparel. and Textile Services. p 84

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SAMPLE 28

CONSOLIATED SUMMARY FORMCLUSTER ACTIVITY LISTING

Cluster: Automobile Mechanics

OccupationsActivities(Duty/Tasks)

z

(1)

0.F,=o

(2)

In0.F,,..cR° --`!'CD Q)

(3)

u.c02,2 coZ C0 .

(4)

._

0°(3.S) 'a to

:tt ')., ,....0

(5)

wk.9) a).2 c,co ,

(6) (7) (8) (9) (10)

G. Maintaining and RepairingPower Trains1. Adjust external shift

linkage on manualtransmissions

2. Adjust mechanicaltype clutch

3. Analyze and repairelectrical controlcircuit and componentsfor overdrive units ,

4. Balance drive shaft(in-car)

5. Inspect shifting6. Inspect drive shaft7.8.9.

.

SOURCE Duty tasks and occupations adapted horn Botcher and Loiter, Automotive Mechanics Occupational Porionnanco Survey, p 44

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I

i

Prepare a task inventory summary report. If you completed Learning Ex-perience III, you may use the data you collected in that experience. If youdid not collect data for verifying the task statements in an occupationalanalysis in Learning Experience III, you should ask your resource personfor sample inventory data that you can use for this purpose. Or you may wishto work with a peer who has collected such data and is also ready to preparea summary.

After you have prepared a task inventory summary report, use the Task In-ventory Data Analysis Checklist, p. 67, to evaluate your work.

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NOTES

66 69

1

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TASK INVENTORY DATA ANALYSIS CHECKLIST

Directions: Place an X in the NO, PARTIAL, or FULL box to indicate thateacn of the following performance components was not accomplished, par-tially accomplished, or fully accomplished. If, because of special cir-cumstances, aperformance component was not applicable, or impossibleto execute, place an X in the N/A box.

Name

Date

Resource Person

(

LEVEL OF PERFORMANCE

.,,:i" 0

ri:'t' ..

,,J%

1. Data from usable forms were tabulated using appropriate procedures

2. Tabulated data were presented in forms to make them easily inter-preted (e.g., percentages, measures of central tendency)

3. Realistic criteria were established and used for selecting task andduty statements to be included in the final summary El 0 El ED

4. A final summary report was prepared in which the following topicswere discussed:a. need for vocational-technical programs related to this occupation

in terms of the employment outlook and the need for prepared in-dividuals to enter the occupation El 0 1:i

b. job description DODOc. summary of task and duty statements, along with relevant findings

d. procedures used in developing the inventory, including the guide-lines followed in making pertinent decisions about whichstatements were included CI

Level of Performance: All items must receive FULL or N/A responses. If any item receives a NO or PAR-TIAL response, review the material in the information sheet, Analyzing and Reporting Task Inventory Data,pp. 56-64. revise your data summary accordingly, or check with your resource person if necessary.

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NOTES

.

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Learning Experience VFINAL EXPERIENCE

Activity

1

For an actual teaching situation, * conduct an occupational analysis.

At a time when your program planning, development, and/or evaluation callsfor the identification of the skills needed for success in an occupation or oc-cupational cluster, conduct an occupational analysis. This will include

defining the scope of your analysis- preparing an initial listing of duty.and task statementsiorthe occupation

verifying the initial listing of duty and task statementsanalyzing and reporting the task inventory data

NOTE: As you complete each of the above activities, document your actions(in writing, on tape, through a log) for assessment purposes.

Arrange in advance to have your resource person review your documenta-tion and observe at least one instance in which you are working with othersto verify the duty and task statements.

Your total competency will be assessed by your resource person, using theTeacher Performance Assessment Form, pp. 71-72.

Based upon the criteria specified in this assessment instrument, yourresource person will determine whether you are competent in conductingan occupational analysis.

For a definition of "actual teaching situation," see the inside back cover,

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TEACHER PERFORMANCE ASSESSMENT FORM',Conduct an Occupational Analysis (A-7)

Directions: Indicate the level of the teacher's accomplishment by placingan X in the appropriate box under the LEVEL OF PERFORMANCE heading.If, because of special circumstances, a performance component was not ap-plicable, or impossible to execute, place an X in the N/A box.

Name

Date

Resource Person

In defining the scope of the analysis, the teacher:1. considered community, student, and resource factors in

selecting an occupation or occupational cluster

2. prepared a complete job description for each occupationinvolved

3. consulted standard authoritative sources of data in devel-oping the job descriptions

In developing the initial listing of duty and task statements,the teacher:4. consulted several appropriate sources of information .

5. included enough duty and task statements to adequatelydescribe the occupation

6. included both supervisory and work performance activitiesin the duty statements

Task statements in the initial inventory:7. differentiated between workers at different occupations and

levels El8. were stated briefly and clearly

9. used the terminology of the occupation

10. were ratable in terms of time spent and other factors

11. did not include nontask items

12. were written in accepted format

LEVEL OF PERFORMANCE

4) Q°°4

te

EI

-EDO

The initial task statement listing:13. was reviewed by workers and/or supervisors of workers

from the occupational area

41) 14. was revised following the review, if necessary

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The revised version of the Initial listing:15. was reviewed by workers from the occupation to indicate

their comprehension of each statement and their under-standing of the directions

16. allowed for appropriate information on the workers' back-grounds and personal records to be recorded

Participants in the verification process were selected inrelation to:17. their knowledge and experience in the occupational area

18. their representation of the appropriate occupational groups

19. available resources for the project

In verifying the statements, the teacher:20. developed detailed procedures to be used

21. gave interviewers special training if an observaticn or in-terview procedure was selected

22. prepared sufficient numbers of copies of the final inven-tory for participants and follow-up

23. gave potential participants adequate information on thepurposes and requirements of the verification process

24. prepared forms to be used to gather data during the ob-servation or interview

In analyzing the data, the teacher:25. tabulated data using appropriate procedures

26. summarized data in a manner designed to make them easyto interpret

27. used realistic criteria for selecting task statements to beincluded in the final listing

40 41,

A final analysis report was prepared, including the follow-ing sections:28. need for the vocational-technical program of concern

29. job descriptions

30. inventory of analysis components

31. related data and findings

32. procedures and criteria used in developing the inventory

Level of ;'erformance: All items must receive N/A, GOOD, or EXCELLENT responses. If any item receivesa NONE, POOR, or FAIR response, the teacher and resource person should meet to determine what addi-tional activities the teacher needs to complete in order to reach competency in the weak area(s).

72 75 UPD 4509/5.65

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ABOUT USING Tii213TE MODULESOrganization

HE NATIONAL CENTER'S

Each module is designed to help you gain competency in aparticular skill area considered important to teaching suc-cess. A module is made up of a series of learning experi-ences, some providing background information, some pro-viding practice experiences, and others combining thesetwo functions. Completing these experiences should en-able you to achieve the terminal objective in the finallearning experience. The final experience in each modulealways requires you to demonstrate the skill in an actualteaching situation when you are an intern, a student teach-er, an inservice teacher, or occupational trainer.

ProceduresModules are designed to allow you to individualize yourteacher education program. You need to take only thosemodules covering skills that you do not already possess.Similarly, you need not complete any learning experiencewithin a module if you already have the skill needed tocomplete it. Therefore, before taking any module, youshould carefully review (1) the introduction, (2) the objec-tives listed on 0.4, (3) the overviews preceding each learn-ing experience, and (4) the final experience. After compar-ing your present needs and competencies with the informa-tion you have read in these sections, you should be ready tomake one of the following decisions:

That you do not have the competencies indicated andshould complete the entire moduleThat you are competent in one or more of the enablingobjectives leading to the final learning experience and,thus, can omit those learning experiencesThat you are already competent in this area and areready to complete the final learning experience inorder to "test out"That the module is inappropriate to your needs at thistime

When you are ready to complete the final learning experi-ence and have access to an actual teaching situation,make the necessary arrangements with your resource per-son. If you do not complete the final experience success-fully, meet with your resource person and arrange to (1)repeat the experience or (2) complete (or review) previoussections of the module or other related activities suggestedby your resource person before attempting to repeat thefinal experience.

Options for recycling are also available in each of thelearning experiences preceding the final experience. Anytime you do not meet the minimum level of performancerequired to meet an objective, you and your resource per-son may meet to select activities to help you reach compe-tency. This could involve (1) completing parts of the modulepreviously skipped, (2) repeating activities, (3) reading sup-plementary resources or completing additional activitiessuggested by the resource person, (4) designing your ownlearning experience, or (5) completing some other activitysuggested by you or your resource person.

76

TerminologyActual Teaching Situation: A situation in which you areactually working with and responsible for teaching sec-ondary or postsecondary vocational students or other oc-cupational trainees. An intern, a student teacher, an in-service teacher, or other occupational trainer would befunctioning in an actual teaching situation. If you do nothave access to an actual teaching situation when you aretaking the module, you can complete the module up to thefinal learning experience. You would then complete thefinal learning experience later (i.e., when you have accessto an actual teaching situation).Alternate Activity or Feedback: An item that may substi-tute for required items that, due to special circumstances,you are unable to complete.Occupational Specialty: A specific area of preparationwithin a vocational service area (e.g., the service areaTrade and Industrial Education includes occupational spe-cialties such as automobile mechanics, welding, and elec-tricity.

Optional Activity or Feedback: An item that is not re-quired but that is designed to supplement and enrich therequired items in a learning experiende.

Resource Person: The person in charge of your educa-tional program (e.g., the professor, instructor, administrator,instructional supervisor, cooperating/supervising/class-room teacher, or training supervisor who is guiding you incompleting this module).Student: The person who is receiving occupational in-struction in a secondary, postsecondary, or other trainingprogram.

Vocational Service Area: A major vocational field: agri-cultural education, business and office education, market-ing and distributive education, health occupations educa-tion, home economics education, industrial arts education,technical education, or trade and industrial education.You or the Teacher/Instructor: The person who is com-pleting the module.

Levels of Performance for Final AssessmentN/A: The criterion was not met because it was not appli-cable to the situation.None: No attempt was made to meet the criterion, al-though it was relevant.Poor: The teacher is unable to perform this skill or has onlyvery limited ability to perform it.Fair: The teacher is unable to perform this skill in an ac-ceptable manner but has some ability to perform it.Good: The teacher is able to perform this skill in an effec-tive manner.Excellent: The teacher is able to perform this skill in a veryeffective manner.

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Titles of the National Center's Performance-Based Teacher Education Modules

Category A: Program Planning, Development, and Evaluation Category G: School-Community RelationsA -1 Prepare for a Community Survey G-t Develop a School-Community Relations Plan for Your Vocational ProgramA-2 Conduct a Community Survey G-2 Give Presentations to Promote Your Vocational ProgramA-3 Report the Findings of a Community Survey G-3 Develop Brochures to Promote Your Vocational ProgramA-4 Organize anOccupatonal Advisory Committee 0-4 Prepare Displays to Promote Your Vocational ProgramA-5 Maintain an Occupational Advisory Committee G-5 Prepare News Releases and Andes Concerning Your Vocational ProgramA-6 Develop Program Goals and Obiectrves G-6 Arrange for Television and Radio Presentations Concerning Your VocationalA-7 Conduct an Occupational Analysis ProgramA-8 Develop a Course of Study G-7 Conduct an Open HouseA-9 Develop LongRange Program Plans G-8 Work with Mom bers of the CommunityA-10 Conduct a Student PollidwDp Study G-9 Work with State and Local EducatorsA-11 Evaluate Your Vocational Program G-10 Obtain Feedback about Your Vocational Program

Category B: Instructional Planning Category H: Vocational Student Organization

8-1 Deter mine Needs and Interests of Students H-1 Develop a Personal Philosophy Concerning Vocational Student8-2 Develop Student Performance Objectives Organizations8-3 Develop a Unit of Instruction H-2 Establish a Vocational Student Organization'8-4 Develop a Lesson Plan I-1-3 Prepare Vocational Student Organization Members for Leadership Roles

B-5 Select Student Instructional Matenals H-4 Assist Vocational Student Organization Members in Developing and

8-6 Prepare Teacherade Instructional Materials Financing a Yearly Program of ActivitiesH-5 Supervise Activities of the Vocational Student Organization

Category C: Instructional Execution H-6 Guide Participation in Vocational Student Organization Contests

C-1C-2

Direct Field TripsConduct Group Discussions. Panel Discussions, and Symposiums

Category I: Professional Role and Development

C-3 Employ Brainstorming. Buzz Group, and Question Box Techniques I-1 Keep Up to Date ProfessionallyC-4 Direct Students in Instructing Other Students 1-2 Serve Your Teaching ProfessionC-5 Employ Simulation Techniques 1-3 Develop an Active Personal Philosophy of EducationC-6 Guido Student Study 1-4 Serve the School and CommunityC-7 Direct Student Laboratory Experience 1-5 Obtain a Suitable Teaching PositionC-8 Direct Students in Applying Problem-Solving Techniques 1-6 Provide Laboratory Experiences for Prospect teachersC-9 Employ the Project Method 1-7 Plan the Student Teaching ExperienceC-10 Introduce a Lesson 1-8 Supervise Student TeachersC-11C-12

Summarize a LessonEmploy Oral Questioning Techniques

Category J: Coordination of Cooperative Education

C-13 Employ Reinforcement Techniques J-1 Establish Guidelines for Your Cooperative Vocational ProgramC-14 Provide Instruction for Slower and Moro Capable Learners J 2 Manage the Attendance. Transfers, and Terminations ot.Co Op Students

C -IS Present an Illustrated Talk J-3 Enroll Students in Your COp ProgramC-16 Demonstrate aManipulatwoSkill J-4 Secure Training Stat ions for VOW Co-Op Program

C- t7 Demonstrate a Concept C01'11(1008 J-5 Place Co-Op Students on the JobC-18 Individualize Instruction J-6 Develop the Training AbOty of Onthe-Job Instructors

C-19 Employ the Team Teaching Approach J-7 Coordinate Om the.Job Instruction

C-20 Use Subject Matter Experts to Present Information J-8 Evaluate Co0p Students On-the-Job PerformanceC-21 Prepare Bulletin Boards and Exhibits J-9 Prepare for Students' Related tnstruction

C-22 Present Information with Models. Real Objects and Flannel Boards J-10 Supervise an Employer-Employee Appreciation Event

C 23 Present Information with Overhead and Opaque Materials Category K: Implementing Competency-Based Education (CBE)C-24 Present Information with Filmstrips and SlidesC-25 Present Information with Films K-I Prepare Yourself for CBE

C-26 Present Information with Audio Recordings K-2 Organize the Content for a CBE Program

C-27 Present Information with Televised and Videotaped Materials K-3 Organize Your Class and Lab to Install CBE

C-28 Employ Programmed Instruction K-4 Provide Instructional Materials for CBEC-29 Present Information with the Chalk board and Flip Chart K-5 Manage the Daily Routines of Your CBE Program

C--40 Provide for Students Learning Styles K-6 Guide Your Students Through the CBE Program

Category D: Instructional EvaluationO -1 Establish Student Performance Criteria0-2 Assess Student Performance Knowledge0-3 Assess Student Performance Attitudes0-4 Assess Student Performance Skills0-5 Determine Student Grades0-6 Evaluate Your Instructional Effectiveness

Category E: Instructional ManagementE- 1 Propel Instructional Resource NeedsE -2 Manage Your Budgeting and Reporting ResponsibilitiesE -3 Arrange for Improvement of Your Vocational FacilitiesE -4 Mantain a Fong SystemE -5 Provide for Student SafetyE -6 Provide for the First Aid Needs of StudentsE -7 Assist Students in Developing SetfDisciptineE -8 Organize the V. .ational LaboratoryE -9 Manage the VIcational LaboratoryE -10 Combat Problems of Student Chemical Use

Category F: GuidanceF I Gather Student Data using Formal DataColtection TechniquesF -2 Gather Student Data Through Personal ContactsF -3 Use Conferences to Help Meet Student NeedsF -4 Provide information on Educational and Career OpportunitiesF--S Assist Students in Applying for Emproyment or Further Education

Category L: Serving Students with Special/Exceptional NeedsL-1 Prepare Yourself to Serve Exceptional StudentsL-2 Identify and Diagnose Exceptional StudentsL-3 Plan Instruction for Exceptional StudentsL-4 Provide Appropriate Instructional Matenals for ExceptonalStudentsL-5 Modify the Learning Environment for Exception al StudentsL-6 Promote Peer Acceptance of Exceptional StudentsL-7 Use Instructional Techniques to Meet the Needs of Exceptional StudentsL-8 Improve Your Communication SkiesL-9 Assess the Progress of Exceptional Students1- tO Counsel Exceptional Students with Personal-Scoot Problems

i Assist Exceptional Students in Developing Career Ran n ing Skills12 Prepare Exceptional Students for EmplOyability

L-13 Promote Your Vocational Program with Exceptional Students

Category M: Assisting Students in Improving Their Basic SkillsM-1 Assist Students in Achiewng Basic Reading SkillsM-2 Assist Students in Developing Technical Reading SkillsM-3 Assist Students in Improving Their Writing SkillsM-4 Assist Students in Impromg Thew Oral COmm u nation SluesM-5 Assist Students in Im prowng Their Math SkSsM-6 Assist Students in Improving Their Survival Skills

RELATED PUBLICATIONSStudent Guide to Using Performance-Based Teacher Education MaterialsResource Person Guide to Using Performance Based Teacher Education MaterialsGuido to Lle tm plementation of Performance-Based Teacher EducationPerformancoBased Teacher Educaton The State of the Education ance

Vocational Education

For information regarding availability and prices of those materials contact AAVIM, American Association for Vocational instruction&Materials, 120 Driftmier Engineering Center, University of Georgia, Athens, Georgia 30602, (404) 542.2586

ISBN 0-89606-185-X

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