dj alexander letting brochure

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Letting Agents and Property Managers Edinburgh & Glasgow

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The ins and outs of successful letting in Edinburgh and Glasgiow

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Page 1: DJ Alexander letting brochure

Letting Agents and Property Managers

Edinburgh & Glasgow

Page 2: DJ Alexander letting brochure

Image

2Dj Alexander

We specialise in the rental and management of high quality residential property

Page 3: DJ Alexander letting brochure

The ins and outs of successful lettingThere’s more to letting than just finding a tenant.

At D.J.Alexander we know the letting business

inside out, from the financial and maintenance

practicalities to the ever-changing legalities to the

often-present emotional dimension. We therefore

provide a unique and complete a-z service from

letting your tenant in to seeing your tenant out.

On your behalf and on your instruction we

manage lets to: blue chip companies,

professional couples, single individuals,

families, visiting academics and students.

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Page 4: DJ Alexander letting brochure

What we do for our landlordsWe are proud to provide a comprehensive service for

landlords resident here in the UK and all over the world.

Our management service includes the following:

Finding the best tenant for your property Our reputation, brand recognition and exposure

to the right networks mean we attract and source

the most suitable candidates. We manage tenants

at all levels, from CEOs to responsible students.

Thoroughly screening all candidates

We meet, interview and assess all suitable candidates.

We take references and carry out credit checks. Many

years in the business means we have a nose for the

right person or family for each property. Keeping

abreast of ever-changing legislation means we can

deal effectively with any new issues like multiple

occupancy tenancies and tenancy deposit regulations.

4Dj Alexander

Page 5: DJ Alexander letting brochure

Taking a condition schedule at the start of any tenancies Along with a full inventory we make a condition schedule

at the start of each new tenancy. This helps to ensure

everything is put back as it was and any damages

are covered and paid for when a tenant moves out.

We provide you with photographic evidence of your

property’s condition at the beginning of any tenancy.

Dealing with routine matters and any issues during the tenancy

This includes rent collection, any maintenance that is

required, safety inspections and compliance issues

and any unforeseen situations that may arise.

Complete control Most professional lets we manage average 2-3 years.

For many landlords long-term letting is a cyclical

business. Our management service keeps the whole

process running smoothly, year in year out.

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Page 6: DJ Alexander letting brochure

How we look after your property

The diagram below displays the cycle involved in letting a property. Our minimum contract is six months but most professional lets that we manage average much longer. Occupancy levels stand at close to 100% depending on location and rental value. The average downtime between tenancies is often just a matter of a few days.

We collect initial payment then set up an ongoing payment mechanism – direct debit for private tenants and an invoicing system for corporate tenants.

All reported maintenance

issues are dealt with

quickly and efficiently

after consultation with

the property owner. Any

required safety certificates

are kept up to date.

Each property is thoroughly

inspected at the end of

a tenancy and liability

for any damages or

missing items is agreed.

The instant a tenant informs

us of their intention to vacate

a property it is immediately

re-advertised to help

minimise void periods.

We have four departments that oversee the different aspects of letting your property. The Lettings department sees in tenants and the Checkout department sees them out. The Accounts department deals with rental collections and any trade work invoices. Property maintenance calls on a pool of skilled tradesmen to carry out any repairs and can also arrange property upgrades like installing a new bathroom or kitchen.

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6Dj Alexander

TER

MIN

ATIO

N N

OTIC

E

REC

EIPT

OF

CHE

CK, REM

EDIAL WORKS

FINAL

IN

SPEC

TION, IN

VENTORY

SCREENING

SELECTION

&

MARKETING

ON

GOING PROPERTY

MAIN

TENANCE, REPAIRS

& CERTIFICATIONMONTHLY RENT

COLLECTION

REFE

REN

CE

&

CRE

DIT

CH

ECKS

CONDITIO

N R

EPO

RT

& IN

VEN

TORY

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2

3

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Page 7: DJ Alexander letting brochure

TER

MIN

ATIO

N N

OTIC

E

REC

EIPT

OF

CHE

CK, REM

EDIAL WORKS

FINAL

IN

SPEC

TION, IN

VENTORY

SCREENING

SELECTION

&MARKETING

ON

GOING PROPERTY M

AINTENANCE, REPAIRS

& CERTIFICATIONMONTHLY RENT

COLLECTION

REFE

REN

CE

&

CRE

DIT

CH

ECKS

CONDITIO

N R

EPO

RT

& IN

VEN

TORY

1

2

3

4

5

6

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Massive internet exposure,

our strong brand recognition

and our far reaching private

and professional networks

ensure maximum market

coverage for every property.Our own professional

judgement and the thorough

interviewing of candidates

ensures only suitable tenants are

considered for our properties.

Formal reference

and credit checks

are carried out to

further protect our

client’s interests.

A thorough condition report

is prepared describing

each property and all of its

contents to help with any

damage liability disputes

at the end of any lease.

A detailed, monthly

income statement is issued,

and our credit controller

monitors rents and ensures

late payments are kept to

an absolute minimum.

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Your Property

Page 8: DJ Alexander letting brochure

8Dj Alexander

Why you can count on usD.J. Alexander has been in the letting business

since 1982. We were one of the very first letting

agencies to set up in Edinburgh and took our

expertise to Glasgow back in 1997. Over

this time we have built up considerable brand

recognition. The brand is synonymous with quality

and excellent service. Landlords with desirable

properties come to us, as do tenants and relocation

agents seeking quality accommodation.

Our clients can still come in to our office and meet

the man with his name above the door. David

Alexander still plays a very hands on role in the

day to day running of the business and sets service

and customer satisfaction at the top of the agenda.

Staff are highly experienced and there is a very

low staff turnover. This means not only will you get

discreet and knowledgeable service, you’ll know

who you are talking to year after year. We have also

invested heavily in a bespoke property management

software package to ensure maximum efficiency.

Not surprisingly, over the years we have built up a lot

of contacts with large employers in both Edinburgh

and Glasgow and with their relocation agents.Today

we are the main supplier to the corporate market and

have more Blue Chip tenants than any other letting

agency in Scotland. To attract prospective private

tenants we advertise your property’s availability

across a number of high-profile channels. By one

route or the other we will find the most suitable

tenant for your property. That’s our guarantee.

Page 9: DJ Alexander letting brochure

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We understand the need for the customer to be completely confident and reassured their property is in safe, reliable hands.

David Alexander Managing Director

Page 10: DJ Alexander letting brochure

10Dj Alexander

Who our clients are. And who our tenants are. Our clients are landlords who own quality properties

which they wish to rent to good, reliable tenants.

The properties we manage range form family town

houses to one bedroom flats, from suburban homes to

penthouses in the city centre. A proportion of our clients

are landlords resident in Scotland but we also act on

behalf of many overseas clients. Having landlords all

over the world means we have adapted our service

to take distance and time differences into account.

Our tenants range from UK or international executives

being relocated to Edinburgh or Glasgow, visiting

academics, students, and families or couples moving

within these cities looking to up or downsize.

10Dj Alexander

Page 11: DJ Alexander letting brochure

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Operating in Edinburgh and Glasgow, we’ve been securing quality tenants

for quality properties since 1982

Page 12: DJ Alexander letting brochure

12Dj Alexander

Where we advertiseIn addition to advertising on our easy

to use and much visited website we

advertise our clients’ properties through

the following high profile channels.

Why is our name so familiar? Authoritative comment from the company frequently appears in the national press, as do articles penned by David Alexander

and members of his management team on the subject of residential lettings.

Page 13: DJ Alexander letting brochure

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Page 14: DJ Alexander letting brochure

Where we operateWe have smart, highly visible offices in central locations in Scotland’s two main cities, Edinburgh and Glasgow. We cover all postcodes within each city and its surrounding areas.

14Dj Alexander

Page 15: DJ Alexander letting brochure

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Landlord checklistBefore any property can be advertised and made available for a tenant to move in, the following items must be attended to:

There must be a valid, gas

safety certificate in place

covering all gas appliances

Every landlord must register

themselves, and any properties they

own, with their local authority.

Every property must have an

energy performance certificate

for marketing purposes

Properties must be appropriately

insured for rental purposes

There must be a minimum of one

appropriate smoke alarm, per

floor, within any rental property.

(HMO properties require more)

All fixed and portable

electrical appliances should

be checked as appropriate

Page 16: DJ Alexander letting brochure

To find out more about our service or to talk through your requirements please contact us at either our Edinburgh or Glasgow office.

• Our Estate Agency division can offer our landlords any advice on property sales and handle any marketing.

• Expert advice available on all aspects of property investment for anyone looking to purchase a rental property.

• Provision of full and comprehensive landlord insurance through our brokers.

• Our maintenance department can arrange for major upgrades and refurbishments to maximise your property’s potential.

24 Dundas Street Edinburgh EH3 6JN 0131 558 3000 [email protected]

49A Bath Street Glasgow G2 2DL 0141 333 1345 [email protected]

Additional services offered