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Division of Developmental Disabilities: Analysis of How Services Are Prioritized Proposed Final Report to the Joint Legislative Audit & Review Committee July 31, 2007 Cynthia L. Forland

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Page 1: Division of Developmental Disabilities: Analysis of How Services Are Prioritized Proposed Final Report to the Joint Legislative Audit & Review Committee

Division of Developmental Disabilities: Analysis of How Services Are Prioritized

Proposed Final Report to the

Joint Legislative Audit & Review Committee

July 31, 2007

Cynthia L. Forland

Page 2: Division of Developmental Disabilities: Analysis of How Services Are Prioritized Proposed Final Report to the Joint Legislative Audit & Review Committee

Division of Developmental Disabilities 2July 31, 2007

Presentation Overview

• Study Mandate

• What JLARC found and recommends:− Limited legislative direction− Primary Division initiatives scheduled to be

implemented soon− Shortcomings in assessing clients not

receiving paid services

Page 3: Division of Developmental Disabilities: Analysis of How Services Are Prioritized Proposed Final Report to the Joint Legislative Audit & Review Committee

Division of Developmental Disabilities 3July 31, 2007

Study Mandated by 2006 Supplemental Operating Budget

JLARC “to conduct a review of how the

Department of Social and Health Services

Division of Developmental Disabilities

prioritizes and allocates services.”

Report Page 1

STUDY

MANDATE

Page 4: Division of Developmental Disabilities: Analysis of How Services Are Prioritized Proposed Final Report to the Joint Legislative Audit & Review Committee

Division of Developmental Disabilities 4July 31, 2007

Limited Legislative Direction for Prioritizing Services

• No clear priorities in permanent state law

• Specific entitlement services establish a

type of priority (MPC, institutions)

• Priorities attached to particular allocations

of funding for specific types of services in

State Operating Budgets

Report Pages 7-8

WHAT

JLARC

FOUND

Page 5: Division of Developmental Disabilities: Analysis of How Services Are Prioritized Proposed Final Report to the Joint Legislative Audit & Review Committee

Division of Developmental Disabilities 5July 31, 2007

Full Assessment Being Implemented Last Month

Report Pages 9-11

Clients not authorized for paid service

Case management services only

Clients authorized for paid service

Page 6: Division of Developmental Disabilities: Analysis of How Services Are Prioritized Proposed Final Report to the Joint Legislative Audit & Review Committee

Division of Developmental Disabilities 6July 31, 2007

Information System Planned To Be Implemented in March 2008

Case Management Information System (CMIS) is planned to:

− Provide centralized information system to help staff assist clients and plan for future needs

− Combine functions of several current separate information systems

Report Pages 15-16

WHAT

JLARC

FOUND

Page 7: Division of Developmental Disabilities: Analysis of How Services Are Prioritized Proposed Final Report to the Joint Legislative Audit & Review Committee

Division of Developmental Disabilities 7July 31, 2007

Primary Initiatives To Be Implemented Soon

Recommendation 1:

The Department of Social and Health Services should provide a report to the Legislature by January 2009 on implementation of its two primary initiatives.

Report Page 17

JLARC

RECOMMENDS

DSHS and OFM concur

Page 8: Division of Developmental Disabilities: Analysis of How Services Are Prioritized Proposed Final Report to the Joint Legislative Audit & Review Committee

Division of Developmental Disabilities 8July 31, 2007

Mini-Assessments of 34% of Clients Not Receiving Paid Services

• Division changed its priorities for completing assessments to address backlog in its system

• Division did not set up mechanism for tracking priorities

• Division will be continuing to assess remaining clients not receiving paid services

Report Pages 19-20

WHAT

JLARC

FOUND

Page 9: Division of Developmental Disabilities: Analysis of How Services Are Prioritized Proposed Final Report to the Joint Legislative Audit & Review Committee

Division of Developmental Disabilities 9July 31, 2007

Division Ineffectively Managing Client Mini-Assessment ProcessRecommendation 2:

The Division of Developmental Disabilities should:

− Establish a clear set of priorities for case managers to follow in assessing the remaining clients; and

− Track which of the specific priorities apply to each client.

Report Page 20

JLARC

RECOMMENDS

DSHS and OFM concur

Page 10: Division of Developmental Disabilities: Analysis of How Services Are Prioritized Proposed Final Report to the Joint Legislative Audit & Review Committee

Division of Developmental Disabilities 10July 31, 2007

Division Combines Two Definitions of “High Level of Need”

Report Pages 20-21

High Level of Need2,012

High Level of Need

749

Mini-Assessment

Tool2,954

Enrolled in Medicaid?

Clients Going Through Process

3,703(as of Feb 2007)

No Mini-Assessment

ToolYes

No

Page 11: Division of Developmental Disabilities: Analysis of How Services Are Prioritized Proposed Final Report to the Joint Legislative Audit & Review Committee

Division of Developmental Disabilities 11July 31, 2007

Client Assessment Results Are Not Clearly Identified

Recommendation 3:

The Division of Developmental Disabilities should clearly distinguish clients who are likely eligible for the Medicaid Personal Care program from clients whose Mini-Assessment score identifies their high level of need.

Report Page 21

JLARC

RECOMMENDS

OFM concurs

DSHS partially concurs

Page 12: Division of Developmental Disabilities: Analysis of How Services Are Prioritized Proposed Final Report to the Joint Legislative Audit & Review Committee

Division of Developmental Disabilities 12July 31, 2007

Contact Information

Cynthia L. Forland

[email protected]

http://www.leg.wa.gov/jlarc