discover talent - presentation at intralife 2012
TRANSCRIPT
Intralife 2012Oslo, May 24th, 2012
Discover new talentwith a social intranet
Guy Van Leemput
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Use case for social intranets:managing talent
• Discover • Better utilize • Retain
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The problem with managing talent in many organizations
• Only skills and expertise relevant to the current job are documented
• No record of past experiences & projects
• No tracking of other relevant skills
• Information is stored in outdated databases and dispersed spreadsheets
• HR system with training courses followed
• Skills matrix by team, maintained in silos
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The solution: use social intranet features
• Enhanced people directory• Groups and discussion forums• Wikis• Idea generation
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Example: Nordea People Book
‘Ask me about’ feature(with searchable keywords)
Former projects, including work at previous employers
Broader interests, activities outside work
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Example: SWIFT (1/2) Tagging of skills integrated with online profile
Number of endorsements received
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Example: SWIFT (2/2) Highly visual, user-friendly search across tags
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Example: UNHCR
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Example: Océ
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Benefits: Employees take control of their careers
• Add skills, experience, past projects etc. to your online profile
• Find colleagues across the organization to help you
• Get noticed – contribute to discussion groups, wikis, …
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Benefits for managers: Find the right profiles
• Hiring managers can find profiles quickly across the organization
• Project managers can identify people to staff up new projects
• Better contingency and succession planning
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Benefits for the organization
• Better customer service – Get quick answers to customer queries
• Become more competitive • Example: respond faster to competitive bids/RFPs
• Break down silos and work together on common initiatives
• Example: Idea generation
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Benefits for you!
• Collect feedback
• Find skilled content owners and community managers
• Get senior management interested
As an intranet manager, use your social intranet to:
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Conclusions
1. Discovering and using talent is a key driver for the use of social intranet features
2. Typical examples are improved profile, discussion groups and idea generation
3. Benefits can be made very tangible!
The international communityfor web and intranet professionals
Thank you!
Contact:
Guy Van [email protected]@jboye