EVERYTHINGWCRKPLACE'

ASSESSMENT TO ACTION.

WORKPLACEPROFILE

David Pillen

Thursday, May 05, 2011

This report is provided by:

TVERYTHING

lntroduction to DiSC@Everything DiSC@ Workplace''' Profile

David, have you ever wondered why connecting withsome people is easier for you than with others? Maybeyou've noticed that you relate better to colleagues whofocus more on creating lively environments andrelationships. Or, maybe you're more comfofiableworking with those who take an optimistic, fast-pacedapproach than those who work at a steadier pace. And,perhaps you relate best to people who are moreenthusiastic than analytical.

Welcome to Everything DiSC@ Workplace'". The DiSC@model is a simple tool that's been helping people toconnect better for over thirty years. This report uses yourindividual assessment data to provide a wealth ofinformation about your workplace priorities andpreferences. ln add,ition, you'll learn how to connectbetter with colleagues whose priorities and preferencesdiffer from yours.

The D|SC model uses four basic styles to describehow people approach their work and relationships:

People with theDominance (D)style tend to be. Direct. Results-oriented. Firm. Strong-willed /. Forcef ul ,i

People with theConscientiousness (C)style tend to be. Analytical. Reserved. Precise. Private. Systematic

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People with thelnfluence (i)style tend to be. Outgoing. Enthusiastic. Optimistic. High-spirited. Lively

People with theSteadiness (S)style tend to be

' Even-tempered. Accommodating. Patient. Humble. Tactful

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Gornerstone Principles ofEveryrthing DiSG WorkplaceAll D|SC styles dre equally valuable,and everyone is a blend of all four styles

Your work style is also influenced byother factors beyond D|SC, such as lifeexperiences, education, and maturity

Understanding yourself better is thefirst step to becoming more effectivewhen working with others

Learning about other people's DiSCstyles can help you understand theirpriorities and how they may differ fromyour own

You can improve the quality of yourworkplace by using D|SC to build moreeffective relationships

David Pillen

EVERYTHTN" @Your DISC@ StyleEverything niSC@ Wort<ilace''' Profile

Discovering Your DiSC@ Style

What Does Your Map Say about You, David?

ln order to get the most out of your Everything DiSe Workptace'" Profite, you'll need to understand how to readyour personal map.

David, the picture to the right shows your EverythingD|SC Workplace Map.

Your Style:Primary Style:

Secondary Style: N/A

Your dot location shows your DiSC@ style. Because yourdot is in the i region, this is your primary style. You do nothave a secondary style because you're centered in the i

region rather than tending significantly toward either D orS.

Note that the map shading also illustrates how inclinedyou are to use each style. The more of the region that isshaded, the more likely you are to show characteristics ofthat style.

Keep in mind that while everyone is a blend of all fourstyles, most people tend most strongly toward one or twostyles.

The eight words around the map represent the prioritiesof the styles at work. When we talk about priorities, wemean the primary areas where people focus their energy.The three priorities that are closest to your dot are the toppriorities of your D|SC style.

Now that you know where you fall on the Everything D|SCMap, you'll read an overview of your i style. Then you'lllearn about the workplace priorities and preferencesassociated with your style. ln addition, you'll learn somebasics about the other DiSC styles and how to use thatinformation to connect better with others in yourworkplace.

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ACTION

Glose to the Edge orGlose to the Genter?

The position of your dot shows that you areslightly inclined toward the i style.Because your dot is very close to the centerof the circle, it's only slightly closer to thepriorities of Enthusiasm, Action, andCollaboration than it is to the otherpriorities. Therefore, you probablyemphasize Enthusiasm, Action, andCollaboration over the other priorities, butthis tendency is only slight.

Because you're a bit closer to thesepriorities, if you have to choose betweengenerating Enthusiasm or ensuringAccuracy, for example, you're slightly morelikely to choose Enthusiasm. But becauseyour dot is close to the center of the circle,it's probably relatively easy for you to relate

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David Pillen

EVERYTHING

Your D|SC@ StYle Overview Discovering Your DiSC@ StYle

Everything DiSC@ Workplace'' Profile

Your D|SC StYle: i

David, you may have noticed that your dot is just barery in the i.region of the Everything Disc@ workprace Map'

rn ract, it,s pretty "ror"'io'"Iiiih;';Gcrt,tvrlr.

n"o rb, even tho"ugh you have a-sright inclination toward the i

styte, you may f ind it Li"ti""rv easy to relat.ilo ir'" priorities "f ll",?l !:.or /stvles

is well' But since vour dot is

ilih;iiegion, tris is ttre ityte ttrat prooably comes ry34roo vo""tend to have a

:lHj:i:A,l:lyff:,ilJffii,?:fii: lli?1yl;i;i."''iiiiii"?p,t "ti"ti"Jucins peopr6 who wourd not otherwise

^/meet.your goals

ou mayBecause{and idea,

find that manYyou are overlY oPtimistic'

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"mhus'tasrn conftagious. However, those fr6-re st<ePtical maY feel that

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H:?lJ:IM,ill3;'ii,)"#;i,i,'ii:'#;:i?,ulll':'T,fliffilfii?liHf9fi:'fr,1:!i:!J[ii:i*r:u'u"ji,"Jil""i;';""ffi "f;;; ;;"whatiatkatirl""Iirt", v", r"v n" comfortable taking the lead in conversations'

J;tg:iill?:iv:13',*,?::,?,'"",Ti,:ll,".l5,XTi8i;:dllJ?ll?;:+tril6lf,i""^1""T,}?ili!i:X"'{ff Vbrainstorming sessions as

'eading to enoreslios.ioiriti"., an; you'tend io activery solicit ideas from other

people.

Like others with your i styre, you may tie your serf-worth crosery to your sociar circre. Youzstrive to make favorable

impressions whenever possibre, and you,re-mo.irir."rv "orrori.otJ

oling tne center-of lttention' ln fact, you

probabty enjoy teling .ioiL. unb entertaining;d;;i; a corortut,'! -g;gi.; ;;t {

you tend to be accepting of new peopre and ideas. As a resurt, when other peopre orfer their opinions, you may

be reructant to give negative feedback tor teai of n"ing .""n "..th"

"bad guy." At times, your optimism may also

cause you to overestiriate your own abilitiels-oiri.juig" tne oittcutty of i tist<' However, your positive outlook

can insPire others.

when conflict arises, you do your best to setile differences without letting things get out of hand' However' if

things get heated, vo,i ln"vl.i"l the need to outwardly vent your anger or f rustration'

To avoid getting bored with routine, you rike to have a variety of tasks on your prate. rn fact, you probabry have

an abirity to initiate u"iion uno make'gut-instinct Jecisions. Arthough y_ou're often excited to starl a new project'

you may sometimes oive in without adequate planning-or resou.rc6s' Because you're probably conlident in your

ability to improvise, yo, '"y prefer a somewhat morgfree-flowing approach.

David, even though you can see the varue in at of the priorities around the map, you probably place the most

emphasis on the priorities of Enthusiasm, nction, and Collaboration' Like others with the i style' your most

valuable contributions to the workplace r"v ir.r"Jl your ability io generate excitement, your high energy' and

your desire to bring peopre together. rn taci ih; "i" probabry soire of the quarities that others admire most

about You.

David Pillen

EVERYTHTN" @Discovering Your DiSC@ Style

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ACTION

Steadiness

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.r) Generating EnthusiasmDavid, you probably place a priority on maintaining an upbeat and positive outlook. Like others with the i style,

you tend to keep your energy levet high, and you're likely to be somewhat expressive and open with your

opinions. In addition, you tend to look on the bright side of the situation, even when things are difficult. You may

oiten assume the besi in people, and as a result, you may occasionally become a bit too optimistic and overlook

potential problems with new ideas.

) Taking ActionPeople with your i style may prefer to keep moving forward and make progress toward innovalive or

groundbreaking soluiions. You may get somewhat bored with routine tasks, preferring colorful projects that offer

Iomething new-. Once you're deep into an idea that appeals to you, you may become so eager to keep going that

you occasionally skip over key details. ln addition, your pace might be a bit too fast for others, and rather than

slow down to meet their needs, you may encourage them to catch up to you.

Like others with the i style, you're probably a people person. You're likely to be energized by the chance to work

with others, and your passion may often increase the sense of team spirit. ln addition, you probably try to keep

the lines of communication open and are usually up for meeting new people. ln fact, you may sometimes find it

challenging to understand people who prefer to work alone. Most likely, in your view, teamwork not only leads to

better results, but makes the job more fun.

Your Everything DiSC@ PrioritiesFverything DiSC@ Workplace'" Prof ile

Your D|SC@ style can say a great deal about whataspects of the job you see as most important, and it

can influence how you interact with your colleagues.

Overall, you probably put a priority on Enthusiasm,Action, and Collaboration. This means that you usuallylike to work closely with other people in a fast-pacedsetting. Others might describe you as energetic andoutgoing. Most likely, you maintaln an optimisticattitude and are accepting of others.

Below is a more in-depth discussion of the prioritiesassociated with your DiSC stYle.

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David Pillen

EVERYTH|N. @Discovering Your DiSC@ Style

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Your Motivators and StressorsEverything DiSC@ Workplace"' Profile

Different people find different aspects of their workmotivating. Like other people with your i style, David, youmay appreciate opportunities to work with passionatepeople toward a common goal, and you probably likeworking in a high-energy environment where everyonecan express themselves. Because you like to be on thego, you may seek out opportunities to meet new peopleand work on a variety of tasks.

You probably enjoy many of the following aspects of yourwork:

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lnitiating colorful projectsBeing around people who are lively andcharismatic

Then there are those aspects of your work that are stressfulfor you. Because you tend to be active and lively,you may find routine work and detail-oriented projects to be very draining. Consequently, you may be moreinterested in stading new projects than following through on old ones. Environments that that are dull or don'tallow you to express yourself may also sap your energy.

Many of the following aspects of your work may be stressful for you:

, Giving people unpleasant feedback. Performing routine or systematic tasks. Undertaking detailed analyses. Being forceful or insistent with others. Slowing down to ensure accuracy and quality. Being isolated for long periods. Working steadily toward long-term goals. Supporling your position with facts rather than intuition. Being in a dull or unsocial environment

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lnspiring others to do their

David Pillen

Overview of the DiSC@ SglesEverything DiSC@ Workplace"' Profile

The graphic below provides a snapshot of the

D: Dominance

Priorities: getting immediate results,taking action, challenging self and others

Motivated by: power and authority,competition, winning, success

Fears: loss of control, being takenadvantage of , vulnerability

You will notice: sel{-conf idence, directness,forcef ulness, risk-taking

Limitations: lack ofconcern for others,impatience,insensitivity

QuestioningLogic-Focused

ObjectiveSkeptical

Challenqing

C: Conscientiousness

Priorities: ensuringaccuracy, maintainingstability, challenging assumptions

Motivated by: oppoftunities touse expeftise or gainknowledge, attention to quality

Fears: criticism, slipshod methods,being wrong

You will notice: precision,,analysis,skepticism, reserve, quiet

Limitations: overly critical, tendency tooveranalyze, isolates self

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four basic DiSC@ styles.

ActiveFast-pacedAssertiveDynamic

Bold

ThoughtiulModerate-Paced

CalmMethodical

Careful

EVEFYTHTN" @Discovering Your DISC@ Style

i: lnfluence

Priorities: expressing enthusiasm,taking action, encouraging collaboration

Motivated by: social recognition, groupactivities, friendly relationships

Fears: social rejection, disapproval, lossof influence, being ignored

You will notice: charm,enthusiasm, sociability,optimism, talkativeness

Limitations:impulsiveness,disorganization, lack offollowthrough

AcceptingPeople{ocused

EmpathizingReceptiveAgreeable

S: Steadiness

Priorities: giving support,maintaining stability,enjoying collaboration

Motivated by: stable environments,sincere appreciation, cooperation,oppofiunities to help

Fears: loss of stability, change, loss ofharmony, offending others

You will notice: patience, team player,calm approach, good listener, humility

Limitations: overly accommodating,tendency to avoid change, indecisiveness

7David Pillen

rvrRYrHtN" @Understanding Other StylesUnderstanding How Your i Style

Reacts to the D StyleEverything DiSC@ Workplace '' Profile

lmagine that you regularly interact with someone with a Dstyle. She's well-respected by the organization as a go-getter who delivers on her promises, but you may find herdirect, businesslike approach to be overly aggressive.

To you, this colleague often seems intense, demanding,and ready to make bold suggestions for new directions.Because you value teamwork and want to work with thosewho share your positive outlook, you may wonder why shetries to push her ideas through rather than reaching out toothers. Still, you also prefer an exciting, fast-paced workenvironment, so you probably welcome her desire to movequickly.

At the same time, you may not relate as well to herskeptical and questioning nature, and you may find herblunt approach to be a bit impersonal. She probablydoesn't seem as interested in collaboration as you are,and you may wonder why she doesn't share yourcomm itment to teamwork.

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Compared to your i style, David, people with the D stylemay seem:

' Driven' Blunt' Outspoken' Forceful

As you can see from the map, they share your priority of Action. However, they prioritize Results and Challengerather than the Enthusiasm and Collaboration that you find important.

ResultsPeople with the D style are strong-willed individuals who prioritize Results. Because they want to make theirmark, they constantly look for new challenges and opportunities. Since you tend to value relationships, you mayhave trouble relating to their competitive and driven nature.

Actionln addition, they also prioritize Action, so they often focus on achieving their goals quickly and forcefully. Sincethey tend to be very fast-paced, they like it when people cut to the chase. Their bold style may be easy for you torelate to since you also prefer to maintain an energetic pace.

GhallengeFufthermore, those with the D style also prioritize Challenge. Because they want to control outcomes, they'reoften questioning and independent-minded. Since you prefer to focus on the positive, you may find theirchallenging approach to be too critical at times.

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EVERYTHIN. @Understanding Other StylesUnderstanding How Your i Style

Reacts to the i StyleEverything DiSC@ Workplace'^' Profile

Now, let's imagine that you regularly interact with someonewho shares your i style. He seems to know everyone on afirst-name basis and always has the latest scoop. You admirehis positive outlook and his enthusiasm, and you probablyappreciate his openness to new ideas. Since you both tend tobe fast-paced, you may find his on-the-go approach exciting.

Because you also enjoy the social aspects of work, youprobably appreciate his fun, outgoing nature. And since youboth appreciate collaboration and teamwork, you may beeager to work together on projects, and you probably admirehis spontaneity and flexibility.

At the same time, while you share an energetic approach andan optimistic outlook, both of you may sometimes get socaught up in new ideas that you fail to stick to more routinetasks. Furthermore, since you both tend to enjoy the spotlight,the two of you may compete for attention at times.

To you, David, other people with the i style may seem:

' Passionate' Fun-loving' Adventurous' ,ErelgF-ug *

Because you share the i style, you both prioritize Enthusiasm, Action, and Collaboration. Since you tend to agreeon these priorities, you may find these colleagues easier to understand than others, even if you get a bit overlyoptimistic at times.

EnthusiasmPeople with the i style put a high priority on Enthusiasm and tend to maintain an upbeat attitude. They get excitedabout new possibilities, and they may be very expressive when communicating their ideas. Because you tend toshare their optimistic viewpoint, the two of you may feed off each other's high energy to create a livelyatmosphere.

Actionln addition, they prioritize Action, so they often focus on making quick progress toward exciting solutions. Sincethey tend to be fast-paced, they may be eager to get going without spending a lot of time considering theconsequences. Because you tend to share their preference to hit the ground running, you may appreciate theirspontaneous approach.

GollaborationFurthermore, those with the i style also value Collaboration. They usually enjoy meeting new people, and theymay have a talent for getting everyone involved and building team spirit. Since you share their emphasis onteamwork, you may join them in looking for oppoftunities to collaborate.

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EVFnYTHTN" @Understanding Other StylesUnderstanding How Your i Style

Reacts to the S StyleEverything DiSC@ Workplace''' Profile

Now, let's imagine that you regularly interact with someonewith an S style. He is well-liked by everyone and can alwaysbe counted on to perform his job consistently. Around theoffice, he's often referred to as a "rock," and because you'reinterested in building team spirit, you may appreciate hisability to keep the group together.

To you, this colleague seems kind and supporlive. Wheneveryou ask him a question, he's always patient and happy tohelp. Still, because you tend to be spontaneous andadventurous, you may find him to be too cautious andindecisive at times. He may also be slow to open uppersonally, despite his warm, sincere manner. However, healways seems to be cooperative and hardworking, and youmay enjoy collaborating with him.

While you probably enjoy being the center of attention, hetends to keep a low profile and gets embarrassed whensomeone showers him with praise. ln response to theenthusiastic recognition that you like to give, he tends to say,"l'm just doing my job." However, because you both valuerelationships, you probably appreciate his concern for thefeelings of others.

Compared to your i style, David, people with the S style mayseem:

Soft-spokenCarefulPatientModest

As you can see from the map, they share your priority of Collaboration. However, they prioritize Supporl andStability rather than the Enthusiasm and Action that you find important.

SupportPeople with the S style place a high value on providing Supporl. They tend to be good listeners, and as a resultthey're often seen as patient and accommodating. You probably find it easy to relate to their easygoing, f riendlyapproach, although you may be more expressive and open than they are.

Stabilityln addition, they also prioritize Stability, so they often focus on maintaining a predictable, orderly environment.Since they tend to be cautious, they may use a methodical pace and avoid rapid change whenever possible.Because you probably embrace spontaneity and new ideas, you may find it difficult to understand their morecautious approach.

GollaborationFurthermore, people with the S style also prioritize Collaboration. Since they value a trusting, warm environment,they may go out of their way to make sure people feel included and accepted. You probably share their focus onteamwork, and although you're more likely to take the lead in group settings, you may work with them toestablish an accepting and open environment.

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EVERYTHTN" @Understanding Other StylesUnderstanding How Your i Style

Reacts to the C StyleEverything DiSC@ Workplace"' Profile

lmagine that you regularly interact with someone with a Cstyle. She's not someone you would call a social butterfly, andyou may have trouble relating to her private nature andsystematic approach. Because she wants quality andaccuracy, she tends to hole up in her office for long periods oftime, checking her work two or three times before beingsatisfied. This probably seems like overkillto you.

To you, this colleague often seems detached and skeptical.While you're likely to be optimistic and accepting, she likes toask a lot of probing questions. And because she may seemdetached or aloof, you may avoid approaching her aboutcollaborating.

Since you place a high value on relationships, her tendency toprioritize logic and analysis over people's feelings may seemcold to you. However, you probably do appreciate that shetends to pull her own weight and follows through on hercommitments.

Compared to your i style, David, people with the C style mayseem:

' Skeptical' Precise' Unemotional

___ ___ : QLQlgnt

As you can see from the map, they prioritize Accuracy, Stability, and Challenge. Since they highly value thesepriorities, they may lose sight of the priorities that you tend to focus on-Enthusiasm, Action, and Collaboration.

AccuracyPeople with the C style place a high priority on Accuracy. Because they want to ensure superior results, theytend to analyze options rationally and separate emotions from facts. Since you tend to value intuition andenthusiasm, you may find it hard to relate to their detached, logical approach.

Stabilityln addition, they also prioritize Stability. Since they tend to value follow-through and restraint, they'reuncomfofiable with quick or risky decisions and prefer to take time to make an informed choice. Because youtend to respond quickly and energetically to new ideas, you may become frustrated with their cautious approachand moderate pace.

GhallengeFurthermore, people with the C style also prioritize Challenge. ln their quest to find the most streamlined orproductive method of completing their tasks, they may openly question ideas and point out flaws that others mayhave missed. Since you're probably more accepting of new people and ideas, you may find it difficult tounderstand why they seem so skeptical or fault{inding.

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f

Strategies to lncrease YourEffectiveness with the D StyleEverything DiSC@ Workplace* Profile

David, people with the D style like to get right to the point, andthey're probably straightforward and even blunt at times.Because you have an i style, you're more likely to spend timebuilding friendly relationships rather than focusing quickly onthe bottom line. As a result, they may become frustrated if youspend too much time socializing, and you may sometimestake their frankness personally.

Therefore, if you want to connect effectively with people whohave the D Style, consider the following strategies:

. Skip the smalltalk and dig right into business, anddon't take their direct tone personally

. Avoid trying to persuade them through optimism,since they distrust excessive enthusiasm. Show them how your people-focused approach canbring bottom-line results

Compared to people with the D style, you're equally likely to make quick decisions and keep things moving.Because of your mutual appreciation for rapid solutions, you may agree to act immediately when solvingproblems. However, you're much less likely to choose aggressive approaches that might be disliked by otherpeople, and they may see you as unrealistically optimistic and overly concerned with what other people think.

Therefore, when solving problems with people who have the D style, consider the following strategies:

' Avoid emphasizing other people's feelings at the expense of finding workable answers. Refrain from suggesting unrealistically positive scenarios' Point out the benefits of considering other people's needs before moving ahead with bold plans

Because you prioritize friendly relationships, you're more likely than your "D" coworkers to gloss over differencesfor as long as possible. On the other hand, they tend to be very direct and even argumentative in conflictsituations. When they confront you, you may lash out and say things that are difficult to take back. As a result,disagreements between the two of you may occasionally become heated, and you may find it difficult to movepast your emotional response to seek a resolution.

Therefore, when working through conflict with people who have the D style, consider the following strategies:

. Don't brush problems under the rug just to keep things friendly. Avoid interpreting their directness as a personal attack. State your points objectively rather than lashing out emotionally

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EV=3YrhrN" @Building More Effective Relationships

David Pillen 12

EVERYTHTN" @Strategies to lncrease Your Building More Effective Relationships

Effectiveness with the i StyleEverything DiSC@ Workplace"' Profile

Because people with the i style like high-energy environmentswhere they can collaborate on exciting projects, David, theymay share your f requently fun-loving demeanor. You alsohave an i style, so discussions between you may be friendlyand sociable, but you may stray off topic. Furthermore, thetwo of you may skip important details in your eagerness tomove quickly,

Therefore, if you want to connect effectively with people whohave the i style, consider the following strategies:

I

I

Join them in looking for fun, collaborative projectsEnjoy the social aspects of your work, but keep eachotherfocused on the task at hand when necessaryWork together to make sure that you're consideringboth the big picture and the details

People who share your i style rely heavily on intuition, and they like to dive in and move quickly when confrontinga problem. You both tend to move rapidly toward a solution, and you may agree on the need to face toughsituations with an optimistic attitude. However, in your mutual enthusiasm to find an answer, the two of you mayoverlook important details or make unrealistic assumptions that rely on best-case scenarios.

Therefore, when solving problems with people who have the i style, consider the following strategies:

. Capitalize on your shared energy, but take time to consider pros and cons

. Share your exciting ideas with them

. Balance your spontaneous approach with a clear look at your solution's potential consequences

Because people who share your i style want to maintain friendly relationships, you're equally likely to initiallygloss over differences in conflict situations. However, self-expression is probably very impoftant to both of you,and you each may eventually insist on being heard, even if it means becoming emotional and lashing out. As aresult, you may say harsh things to one another that are difficult to take back. ln addition, you may lose focus on

the issue at hand and bring up other areas of discontent.

Therefore, when working through conflict with people who have the i style, consider the following strategies:

. Avoid personal attacKs and stick to the topic at hand

' Express a desire to work through the conflict quickly but thoroughly. Let them know that a disagreement now doesn't mean a poor relationship down the road

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EVERYTH|N" @Strategies to Increase Your Building More Effective Relationships

Effectiveness with the S StyleEverything DiSC@ Workplace"' Profile

Because you tend to be highly expressive, and people withthe S style are much more soft-spoken, David, you may endup inadvertently monopolizing conversations with them. Whilethey probably appreciate the cheerfulness and optimismtypical of your i style, your fast pace may be a littleoverwhelming for them at times.

Therefore, if you want to connect effectively with people whohave the S style, consider the following strategies:

. Use your upbeat approach to encourage them toshare their ideas

. Avoid pushing them beyond their comfort zone towardyour fast pace and adventurous plans

. Work collaboratively with them, but avoidoverwhelming them with your energy and chattiness

Compared to people with the S style, you're probably more inclined to make spontaneous decisions. While theyvalue stability and predictability, you're more likely to be open to exciting, untested solutions. ln fact, you'reprobably quite willing to change course rapidly and to act based on your gut instinct, which may seem impulsiveor risky to them. At the same time, their more cautious approach may seem indecisive to you.

Therefore, when solving problems with people who have the S style, consider the following strategies:

. Keep in mind that their more cautious approach may be a good counterbalance for your spontaneity

. Remember that they are sometimes hesitant to speak up, so encourage them to share their concernsabout risky options

. Weigh the evidence carefully before jumping on new ideas

Because you both tend to dislike confronting issues head-on in conflict situations, you may sometimes gloss overdisagreements with "S" coworkers. At the same time, they're more likely to hide their true feelings to restoreharmony quickly, while you probably lash out when pushed. As a result, you may cause them to shut down evenf urther.

Therefore, when working through conflict with people who have the S style, consider the following strategies:

. Express your concern for their feelings and show a desire to work through the conflict quickly and calmly

. Address the situation directly right f rom the start rather than masking your differences

. Follow up to make sure the issue is resolved

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=vERYrHrN. €EStrategies to lncrease Your Building More Effective RelationshipsEffectiveness with the C StyleEverything DiSC@ Workplace'" Profile

David, because people with the C style would often ratherfocus on facts than feelings, they may sometimes see yourfriendliness and playfulness as an unnecessary infringementon their personal space. ln addition, your enthusiasticacceptance of new people and ideas, which is typical of your i

style, may be at odds with their more cautious, analyticalapproach, and they may distrust your spontaneity.

Therefore, if you want to connect effectively with people whohave the C style, consider the following strategies:

Skip the smalltalk and personal questions, and keepthe discussion focused on the task at handLet them set the pace rather than expecting them toquickly reciprocate your fast-paced approachStick to the facts rather than trying to use enthusiasmto influence them

Your "C" coworkers want to systematically analyze allthe facts before making a decision, while you're moreinclined to trust your gut instinct and change course rapidly. As a result, you may become frustrated when theysecond-guess your plans during the problem-solving process. ln turn, they.may see your enthusiastic push forexciting options as careless or sloppy.

Therefore, when solving problems with people who have the C style, consider the following strategies:

' Reinforce the need for urgency if they appear bogged down, but remember that their careful analysismay lead to new oppofiunities

' Back up your arguments with hard data rather than energy and enthusiasm' Strike a balance between your more optimistic approach and their more skeptical one

Because people with the C style often view conflict as a disagreement over who is correct, they usually want toavoid direct aggression and focus on the facts. On the other hand, while you may initially gloss over differences,when forced to confront the situation you may become emotional or lash out. Since they prefer a more detached,objective approach, they may become quite uncomforlable with your expressiveness, which may cause them towithdraw and refuse to discuss the issue anymore.

Therefore, when working through conflict with people who have the C style, consider the following strategies:

' Don't insist on an immediate resolution, since they may need time to process the situation beforeconfronting the issues

. State your position factually and objectively and give them time to present their side. Avoid emotional displays, since this makes them uncomfortable and more likely to retreat f romaddressing the conf lict

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Summary: Building MoreEffective Relationsh i psEverythlng DiSC@ Workplace '' Profile

David, because of your i style, there are probably ceftainaspects of relationships that come very naturally to you. Butfor this same reason, other aspects may be quite a bit lessnatural. Given everything you've learned, what follows aresome ideas that might help you work more effectively with allthe people in your workplace.

Focus on follow throughLike other people with the i style, you tend to like change andvariety, and you may come up with more ideas than youhave the time to follow through on. Try to be realistic aboutwhat you're capable of, and don't make promises that youcan't keep. The people you work with will appreciate yourefforts to wrap up one thing before diving into the next.

. Set reasonable goals that you'll be able to deliver on

. Don't expect others to carry your weight if you biteoff more than you can chew

rvERYrHtN. 6EBuilding More Effective Relationships

ACTION

DDominance

\

kroora

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ot

Give people spaceBecause you're probably very outgoing and communicative, you probably enjoy getting to know the people thatyou work with personally and creating a lively, sociable environment. Keep in mind that others may be quite a bitmore reserved than you, and they may need more personal space and prefer to get to know you more gradually.

. Consider that some people may be uncomfodable with what you see as playf ul, open behavior

. Avoid pushing others to collaborate when they'd prefer to work independently

Acknowledge problems rather than glossing over themSince you're probably an enthusiastic person who likes to look on the bright side, you may have a tendency toskim past potential problems ratherthan face them head-on. By putting a positive spin on everything, you maylimit the group by not helping to solve potential issues before they become more serious. Remember that a directapproach now can help avoid negative consequences later.

. Conf ront potential issues with others right away, rather than letting them turn into bigger problems

. Try to strike a balance between being optimistic and being realistic

To connect better with a specific person, check out the Personalized Style lndex. lf you knowhis or her DiSC style, lhe Style lndex will give you some insight into what makes this person tick.

The index also helps explain the differences between your styles and priorities.

@ 2009 by lnscape Publishing, lnc. All rights reserued.Reproduction in any form, in whole or in part, is prohibited David Pillen 16

How Your i Style Relatesto the D StylesEverything DiSC@ Workplace''' Profile

ChallengeResults

Accuracy

ResultsAction

Challenge

ActionResults

Enthusiasm

@ 2009 by lnscape Publishing, lnc. All rights reserved.Reproduction in any Jorm, in whole or in part, is prohibited.

EVEnYTH|N. @Personalized Style lndex

David, people with the DC style prioritize Challenge, so they want toexplore all options and make sure that the best possible methods areused. As a result, they may be very questioning and skeptical of otherpeople's ideas. This may be difficult for you to relate to since you tend tobe more optimistic and open to the potential of new people and ideas.

ln addition, they also prioritize Results, so they're often very direct andstraightforward. When they're focused on the bottom line, they mayoverlook the feelings of others. Since you tend to focus more onrelationships, you may take their blunt approach personally at times.

Finally, those with the DC style also prioritize Accuracy. Because theywant to control the quality of their work, they prefer to workindependently, and they may focus on separating emotions from facts.Since you tend to focus more on relationships, you may not relate totheir sometimes impersonal approach.

People with the D style are strong-willed individuals who prioritizeResults. Because they want to make their mark, they constantly look fornew challenges and opportunities. Since you tend to value relationships,you may have trouble relating to their competitive and driven nature.

ln addition, they also prioritize Action, so they often focus on achievingtheir goals quickly and forcefully. Since they tend to be very fast-paced,they like it when people cut to the chase. Their bold style may be easyfor you to relate to since you also prefer to maintain an energetic pace.

Furthermore, those with the D style also prioritize Challenge. Becausethey wani to control outcomes, they're often questioning andindependent-minded. Since you prefer to focus on the positive, you mayfind their challenging approach to be too critical at times.

People with the Di style prioritize Action, and they probably come acrossas adventurous and bold. Because ihey grow bored easily, theseindividuals often seek out unique assignments and leadership positions.Since you also like to maintain a fast pace, you probably find themexciting to work with.

ln addition, they also prioritize Results, so they often work to accomplishtheir goals rapidly. While they are competitive, they can also use charmto persuade others to help them succeed. To you, they may comeacross as a bit too demanding and overly focused on the bottom line.

Finally, those with the Di style also prioritize Enthusiasm, so they maycome across as charming and fun because of their high energy. Theyprobably use their excitement to inspire others and to create a lively'environment. Because you also tend to be high-spirited and social, youmay relate well to their dynamic approach.

Goals: lndependence, personalaccomplishment

Judges others by: Competence,common sense

lnfluences others by: Highstandards, determination

Overuses: Bluntness, sarcastic orcondescending attitude

Under pressure: Becomes overlycritical

Fears: Failure to achieve theirstandards

Would increase effectivenessthrough: Warmth, tactf ulcommunication

Goals: Bottom-line results, victory

Judges other by: Ability to achieveresults

lnfluences others by:Assertiveness, insistence,competition

Overuses: The need to win,resulting in win/lose situations

Under pressure: Becomesimpatient and demanding

Fears: Being taken advantage of,appearing weak

Would increase effectivenessthrough: Patience, empathy

Goals: Quick action, newopportunities

Judges other by: Confidence,influence

lnfluences others by: Charm, boldaction

Overuses: lmpatience, egotism,manipulation

Under pressure: Becomesaggressive, overpowers others

Fears: Loss of power

Wou ld'increase effectivenessthrough: Patience, humility,consideration of others' ideas

D Style

Di Style

David Pillen 17

How Your i Style Relatesto the i StylesEverything DiSC@ Workplace'" Prof ile

@ 2009 by lnscape Publishing, lnc. All rights reserued.Reproduction in any form, in whole or in part, is prohibited.

EVEFYTHING

Personalized Style lndex

David, people with the iD style prioritize Action, so they tend to focus onmoving toward their goals quickly. They like to maintain a fast pace, andthey're probably comfortable making decisions on the fly. Because youshare their active and energetic pace, you may relate well to theirspontaneous approach.

ln addition, they also prioritize Enthusiasm, and they may come acrossas high-energy people who like to rally others around a common goal.Most likely, they maintain an upbeat attitude and bring a genuineoptimism to their work. You also tend to express yourself and staypositive, so you may appreciate their tendency to gei people excitedabout ideas.

Furthermore, those with the iD style also prioritize Results, so they maycome across as ambitious and goal-oriented. Most likely, they enjoyleveraging relationships to achieve new accomplishments. To you,these individuals may seem too willing to overlook others' needs whenthey push for bold outcomes.

People with ihe i style put a high priority on Enthusiasm and tend tomaintain an upbeat attitude. They get excited about new possibilities,and they may be very expressive when communicating their ideas.Because you tend to share their optimistic viewpoint, the two of you mayfeed off each other's high energy to create a lively atmosphere.

ln addition, they prioritize Action, so they often focus on making quickprogress toward exciting solutions. Since they tend to be fast-paced,they may be eager to get going without spending a lot of timeconsidering the consequences. Because you tend to share theirpreference to hit the ground running, you may appreciate theirspontaneous approach,

Fudhermore, those with the i style also value Collaboration. Theyusually enjoy meeting new people, and they may have a laleni forgetting everyone involved and building team spirit. Since you share theiremphasis on teamwork, you may join them in looking for oppodunitiesto collaborate.

People with the iS style prioritize Collaboration, so they enjoy teamingup with others as much as possible. Because they want everyone to feelincluded, they tend to spend time and energy getiing people involved.You tend to share their drive to work closely with others, so you mayappreciate their preference to turn tasks into group efforts.

ln addition, they also prioritize Enthusiasm, and they're likely to bring apositive attitude to their work and relationships. They're light-heartedand encouraging, and they often like to spread iheir optimistic spirit toothers. Because you share their positive outlook and upbeat attitude,you probably find it easy to relate to their happy-go-lucky approach.

Furthermore, those with the iS style also value Support, so they tend tobe flexible people who want what's best for the group. When othersstruggle, they tend to show concern and offer uncritical support.Although you tend to share their accepting and friendly approach, you'reprobably less patient than they are with others' mistakes.

ActionEnthusiasm

Results

EnthusiasmAction

Collaboration

CollaborationEnthusiasm

Support

Goals: Exciting breakthroughs

Judges others by: Ability to thinkcreatively, charisma

lnfluences others by: Boldness,passion

Overuses: lmpulsiveness,outspokenness

Under pressure: Becomesimpulsive, lashes out at others

Fears: Fixed environments, loss ofapproval or attention

Would increase effectivenessthrough: Focusing on the details,patience. listening to others

Goals: Popularity, approval,excitemenl

Judges other by: Openness,social skills, enthusiasm

lnfluences others by: Charm,optimism, energy

Overuses: Optimism, praise

Under pressure: Becomesdisorganized, gets overlyexpressive

Fears: Rejection, not being heard

Would increase effectivenessthrough: Being more objective,following through on tasks

Goals: Friendship

Judges other by: Ability to seegood in others, warmth

lnfluences others by:Agreeableness, empathy

Overuses: Patience with others,indirect approaches

Under pressure: Takes criticismpersonally, avoids conf lict

Fears: Pressuring others, beingdisliked

Wou ld increase effectivenessthrough: Acknowledging others'flaws, confronting problems

iD Style

iStyle

iS Style

David Pillen 18

How Your i Style Relatesto the S StylesEverything DiSCo Workplace'' Profile

EVERYTHIN'@

Personalized Style lndex

David, people with the Si style prioritize Collaboration, and they like toinvolve others in making decisions. Most likely, they try to build teamspirit and are less concerned with. individual accomplishment. Becauseyou also prioritize group efforts, you probably find it easy to relate totheir team-centric approach.

ln addition, they also prioritize Suppod, so they tend to place a highimportance on the needs of others. Because they have anaccommodating nature, they're often willing to set aside their ownopinions and needs to help others. While you probably share theirinterest in people's feelings, you're less likely than they are to bend overbackward just to make others feel better.

Furthermore, those with the Si style also value Enthusiasm, and theyusually come across as cheeriul. They tend to see the positive in mostsituations, and they're encouraging of other people's ideas. Most likely,you agree with their optimistic approach, so you may both strive for afriendly and receptive environment.

People with the S style place a high value on providing Support. Theytend to be good listeners, and as a result they're often seen as patientand accommodating. You probably find ii easy to relate to theireasygoing, friendly approach, although you may be more expressiveand open than they are.

ln addition, they also prioritize Stability, so they often focus onmaintaining a predictable, orderly environment. Since they tend to becautious, they may use a methodical pace and avoid rapid changewhenever possible. Because you probably embrace spontaneity andnew ideas, you may find it difficult to understand their more cautiousapproach.

Furthermore, people with the S style also prioritize Collaboration.Because they value a trusting, warm environment, they may go out oftheir way to make sure people feel included and accepted. You probablyshare their focus on teamwork, and although you're more likely to takethe lead in group settings, you may work with them to establish anaccepting and open environment.

People with the SC style place a high priority on Stability and attainingconsisteni outcomes. Because they tend to be cautious, they may preferto work in a predictable environment that won'i spring a lot of surpriseson them. Since you tend to get bored easily with repetitive iasks orstatic environments, you may find it hard to relate to their focus on safe,dependable methods.

ln addition, they also prioritize Support, so they tend to beaccommodating and willing to forfeit their own needs and preferenceswhen necessary. Most likely, they're usually patient and diplomatic, andthey aren't likely to become overly emotional when pushed. Althoughyou may understand their drive to support others, you may find it hard tounderstand their willingness to bury their own feelings in the process ofhelping others.

Furthermore, those with the SC style also value Accuracy. They tend towork systematically to produce quality work and effective solutions, andthey may be fairly analytical at times. Because you tend to act moreintuitively and spontaneously, you may have trouble relating to theirmethodical, careful approach.

CollaborationSupport

Enthusiasm

SupportStability

Collaboration

StabilitySupport

Accuracy

Goals: Acceptance, closerelationships

Judges others by: Receptivity toothers, approachability

lnfluences others by: Showingempathy, being patient

Overuses: Kindness, personalconnections

Under pressure: Avoids conflict,tries to make everyone happy

Fears: Being forced to pressureothers, facing aggression

Would increase eflectivenessthrough: Saying "no" if necessary,addressing issues

Goals: Harmony, stabiliiy

Judges other by: Dependability,sincerity

lnfluences others by:Accommodating others, consistentperformance

Overuses: Modesty, passiveresistance, compromise

Under pressure: Gives in, avoidsrevealing true opinions

Fears: Letting people down, rapidchange

Would increase effectivenessthrough: Displaying sel!conf idence, revealing true feelings

Goals: Calm environment, fixedobjectives, steady progress

Judges other by: Reliabiliiy,realisiic ouilook, even temperamenl

lnfluences others by: Diplomacy,self -control, consistency

Overuses: Willingness to let otherslead, humility

Under pressure: Becomesinf lexible, hinders spontaneity,compLies

Fears: Time pressure, uncedainiy,chaos

Would increase effectivenessthrough: Initiating change,speaking up

O 2009 by lnscape Publishing, lnc. All rights reserued.Fleproduction in any form, in whole or in part, is prohibited,

Style

David Pillen 19

EVTRYTHTN. @ \

Personalized Style lndexHow Your i Style Relatesto the C StylesEverythlng DiSC@ Workplace*' Profile

CS

(

StabilityAccuracySupport

C Style

AccuracyStability

Challenge

ChallengeAccuracyResults

Goals: Stability, reliable outcomes

Judges others by: Precisestandards, orderly methods

lnfluences others by: Practicality,attention to detail

Overuses: Traditional methods,sense of caution

Under pressure: Withdraws, getsbogged down

Fears: Emotionally chargedsituations, ambiguity

Wou ld increase effectivenessthrough: Showing f lexibility, beingdecisive, showing urgency

Goals: Accuracy, oblectiveprocesses

Judges other by: Expedise,systematic processes

lnfluences others by: Logic,exacting standards

Overuses: Analysis, restraint

Under pressure: Overwhelmsothers with logic, becomes rigid

Fears: Being wrong, strongdisplays of emotion

Would increase effectivenessthrough: Acknowledging others'feelings, looking beyond data

Goals: Efficient results, rationaldecisions

Judges other by: Competence,use of logic

lnfluences others by: Strictstandards, resolute approach

Overuses: Bluntness, criticalattitude

Under pressure: lgnores people'sfeelings, moves aheadindependently

Fears: Failure, lack of control

Would increase effectivenessthrough: Cooperation, payingattention to others' needs

David, people with the CS style prioriiize Stability, so they probablycome across as orderly and precise. Since they prefer to be well-prepared, they tend io avoid taking risks or making rapid changes.Because you probably like to move quickly and let the details workthemselves out, you may find their hesitancy perplexing.

ln addition, they also place a high priority on Accuracy, so they tend tospend time refining their ideas before moving forward. Most likely, theyrely on data before making decisions and tend to take an objectiveapproach. Because you usually take a more intuitive approach, you mayfind their insistence on careful analysis to be frustrating.

Furthermore, those with the CS style also value Support, and ihey'reusually willing to help when their experlise is needed. They also tend tobe eventempered and patient with both people and difficult situations.While you also tend to share their concern for keeping everyone happy,you may be less likely to take the kind of behind-the-scenes role thatthey prefer.

People with the C style place a high priority on Accuracy. Because theywant to ensure superior results, they tend to analyze options rationallyand separate emotions from facts. Since you tend to value intuition andenthusiasm, you may find it hard to relate to their detached, logicalapproach.

ln addition, they also prioritize Stability. Since they tend to value follow-through and restraint, they're uncomforlable with quick or riskydecisions and prefer to take time to make an informed choice. Becauseyou tend to respond quickly and energetically to new ideas, you maybecome frustrated with their cautious approach and moderate pace.

Furthermore, people with the C style also prioritize Challenge. ln theirquest to find the most streamlined or productive method of completingtheir tasks, they may openly question ideas and point out flaws thatothers may have missed. Since you're probably more accepting of newpeople and ideas, you may find it difficult to understand why they seemso skeptical or fault-finding.

People with the CD style prioritize Challenge and may come across asskeptical and determined. Most likely, they won't accepi ideas withoutasking a lot of questions, and they like to uncover problems ihat couldaffect results. Because you tend to be enthusiastic about new ideas,you may find it hard to relate to their critical, questioning approach.

ln addition, they also prioritize Accuracy, and they focus on thinkinglogically to create the best solutions. They tend to avoid letting theiremotions get in the way of making rational decisions. Because you tendto be more intuitive and people-focused, you may find their approach tobe detached and overly analytical.

Fufihermore, those with the CD style also value Results and tend to bedetermined to deliver quality outcomes efficiently. Most likely, they'realso willing to take charge of projects when necessary, and they canusually be counted on to keep things on track. However, since you tendto be more concerned with optimism and team spirii, they may seem abit stubborn or inflexible to you.

\t

@ 20og by lnscape Publishing, lnc. All rights reserued.Beproduction in any form, in whole or in part, is prohibited

Style

CD Style

David Pillen 20