disaster management plan - secr.indianrailways.gov.in

Disaster Management Plan


INDEX

SN Chapter Page No.

1 DISASTER AND TRAIN ACCIDENTS 1-2 Salient features of the Disaster Management Act, 2005

Definition of a Disaster on Railways and its explanation Disaster Management Plan Types of Disasters

2 PREPAREDNESS FOR DISASTER 3-10 Availability of Resources

On trains carrying passengers Non-Railway resources available nearby Railway resources available nearby Geographical Information System (GIS) Beat of operation of ARTs, ARMEs and Cranes Tower Wagons available in SECR ART/ARME available in adjoining Railway Current position of Inflatable tower in ART/ARME Satellite phone (INMARSAT) facility Breakdown equipments of adjoining railways Self contained breathing apparatus and inflatable tents Commissioning of WLL exchange Target time for the turn out of ART/ARME Movement of ARME Ham Radio Disaster Management Mock drill Mock drills on DM vide letter of Railway Board Mock drills of Crane and its maintenance

3 NATIONAL DISASTER RESPONSE FORCE (NDRF) 11-12 Location, Constitution and Functions.

Coordination with NDRF

4 PREVENTION AND MITIGATION PLAN FOR ACCIDENT 13-14 Objects of Mitigation

Vision 2020 Safety Action Plan initiated to prevent and mitigate disasters

5 CAPACITY BUILDING TO HANDLE DISASTER 15 List of Training Centers in SEC Railway

6 GOLDEN HOUR 16

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INDEX

SN Chapter Page No.

7 FUNCTIONING OF DM CELL AT HQ 17-18 Safety Department

Medical Department Commercial Department Operating Department Mechanical Department Engineering Department Electrical Department S&T Department

8 PASSENGER CARE 19-22 General

Hospitalization of the injured Facilities to be made available in the Hospital Communication Arrival of relatives/dependents Taking care of relatives/dependents Single window clearance Withdrawal from station earning Departure of relatives/dependents of dead and injured Ex-gratia Payment

9 MEDIA MANAGEMENT 23-24 Objectives

Duties of public relations organization Spokes person Information to be relayed to press and electronic media Accident Uninjured passengers Dead and injured passengers

10 DISASTER INFORMATION FLOWS AND ALERTS OF DISASTER 25 Categorization of alerts

Action Plan for communication of alert messages Action on Division/Zones on orange/red/alert Monitoring/Reporting of affects of Disaster

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INDEX

SN Chapter Page No.

11 HOSPITAL DISASTER MANAGEMENT PLAN 26-28 Aim of Hospital Disaster management Plan

Hospital DM Plan Objective and goals of a Hospital Disaster Plan Categorization of emergencies The Disaster manual Hospital Preparedness and emergency health management Medical First Responder (MFR) Capacity development Memorandum of understanding (MOU) Duties of the Doctors/Paramedics involved in rescue Points to be considered while dealing with affected people Duties of Doctors/Paramedics visiting Hospitals where the injured

persons are getting treatment

12 ROLE OF SECURITY DEPARTMENT IN DM 29-30 Role of RPF in Disaster

Integrated Security Scheme Crowd control and management Explosion in trains and railway premises Terrorist acts and Hijacking of trains

13 CRISIS MANAGEMENT PLAN 31-36 14 IMPORTANT NUMBERS TO DEAL THE DISASTER/ACCIDENT 37-58 SYSTEM MAP OF DIVISIONS & SECR HQ 59-62

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CHAPTER – 1

DISASTER AND TRAIN ACCIDENTS Introduction: Salient Features of the Disaster Management Act, 2005 It is the central legislation on Disaster Management around which all the Disaster Management related activities revolve since its enactment. It legislates a holistic approach to Disaster Management; from mere responding to disasters to greater attention to prevention and mitigation, capacity building and preparedness. The Disaster Management Plan of the Railways has been prepared by taking relevant provision of this Act into consideration. Focus of Disaster Management practices has shifted from relief and rescue centric to prevention, mitigation, preparedness and capacity building. It has shifted from departmental to multicultural endeavour and it has become synergy of national capacity and people’s participation. Definition of a Disaster on Railways: Based on the definition of the Disaster Management Act 2005, Ministry of Railways has adopted the following definition of Railway Disaster:

“Railway Disaster is a serious train accident or an untoward event of grave nature, either on the railway premises or arising out of railway activity, due to natural or man – made causes, that may lead to loss of many lives and/or grievous injuries to a large number of people, and/or severe disruption of traffic etc, necessitating large scale help from other Government/Non-government and private organizations”. Many serious train accidents are also disasters and hence, every Railway staff should be in a position to identify the characteristics of different disaster situations.

Hence Railway Board has approved to nominate GMs, AGMs or CSOs (when GM/AGM is not available) for declaring an untoward incident as a Railway Disaster in their Zonal levels. ‘Disaster Management’ means a continuous and integrated process of planning, organizing, coordinating and implementing measures which are necessary or expedient for- 1) Prevention of danger or threat of disaster, 2) Mitigation or reduction of risk of any disaster or its severity or consequences 3) Capacity-building: 4) Preparedness to deal with any disaster : 5) Prompt response to any threatening disaster situation or disaster ; 6) Assessing the severity or magnitude of effects of any disaster : 7) Evacuation, rescue and relief: 8) Rehabilitation and reconstruction: First four points have to be dealt with service department before any accident is taking place and last four points have to be dealt with jointly by all departments in control

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organization and all officers in the Divisions. Help from Government, non-Government and private organization may be taken. Disaster Management Plan

Disaster Management Plan is a comprehensive document and includes all line of actions to be initiated well in advance of disasters and during disasters and after disaster. This plan has to be actualized during course of time to achieve the goal of prevention, mitigation, preparedness, relief and rescue operation in efficient and effective manner to help the affected people of the area.

The plans of the Zonal railway should detail for all types of disasters, and action to be taken for prevention, mitigation and preparedness measures by the railway and also the rescue, relief and restoration systems in place to meet with them. Organized and systematic plan will result in accurate and speedy response.

Types of Disasters

Railway Board have identified three types of Disasters, these are as follow:

(a) Natural Disaster:- Earthquakes, floods, Cyclones, Land Slides, Tsunami etc.

(b) Train Accident related Disaster Collisions (with a huge number of casualties), Train marooned (flash Floods), Derailments at a bridge over a river, and coaches falling down; train washed away in cyclone, derailment of a train carrying explosives or highly inflammable material, tunnel collapse on a train, fire or explosions in trains, and other miscellaneous cases etc.

(c) Manmade Disasters Acts of Terrorism and sabotage, i.e. causing deliberate loss of life and/or damage to property, which includes:- Setting fire to a train, Railway installations etc., bomb blast at Railway Station/Train, chemical (terrorism) disaster, Biological and nuclear disaster.

Earthquakes, floods, Cyclones, Land Slides & Tsunami are not relevant to SECR.

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CHAPTER – 2

PREPAREDNESS FOR DISASTER

DISASTER PREPAREDNESS – AVAILABILITY OF RESOURCES Disaster preparedness includes all of the activities those are carried out prior to the

advance notice of a catastrophe in order to facilitate the use of available resources, relief and rehabilitation in the best possible fashion. It starts at local level, its resources are insufficient and it would branch out at National level and if needed the International level. Government, non-Government and private cooperation is organized to save lives and properties of affected people.

The following resources are available for preparedness to promptly and effectively respond to any threatening Disaster in Zonal Railway SECR.

1.(a)On trains carrying Passengers following Resources are available: (i) First Aid Box available with the Guard. (ii) First Aid Box available with Train Superintendent and in the Pantry Car. (iii) Portable Telephones, Fire Extinguishers in Brake Van. (iv) Portable Telephones in Locomotives. (v) Walkie-Talkie with Guard and Driver. (vi) Cell Phones/Mobile communications with Passengers. (vii) Information collected by Train Superintendent/Traveling Ticket Examiner about

Medical Practiconers traveling on the train. (viii) Information collected by TS/TTE about Railway Officers traveling on the train. (ix) Railway staff traveling on the train-either on duty or on leave as passengers. (x) Passengers traveling on the train who volunteer their help for rescue and relief

work. (b) Non-railway resources available nearby:

(i) Volunteers from nearby villages and town. (ii) Transport facilities available at site or passing through nearby LC Gates. (iii) Tractors with trolleys from nearby villages both for transport purposes and for

lighting up the accident site. (iv) Station staff and local railway administration should requisition help from non –

railway sources before railway own rescue team arrives. (v) Such local networks are most effective in rushing assistance immediately,

especially with regard to : - Medical succor, - Additional manpower, - rescue equipment, - lighting arrangements, - transport services, - Fire fighting tools etc.

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(c) Railway resources available nearby:

(vi) Engineering gangs. (vii) OHE staff and Signal staff available. (viii) Other resources such as medical facilities, communication facilities

(d) At adjoining Stations:

(ix) Staff available at adjoining or nearby stations. (x) Railway resources as given in respective Divisional DM Plans. (xi) Non-railway resources as given in respective Divisional DM Plans. (xii) Resources should be mobilized to send medical team at short notice as given in the

respective Divisional DM Plans.

GEOGRAPHICAL INFORMATION SYSTEM (GIS)

Data Bank is available in the SECR GIS in the computer of Disaster Management Room. All the necessary information such as the phone numbers of all stations of SECR including the numbers of Police station, SP, Collector, Hospitals, Blood Banks, Road Cranes, Airport/Helipad, NGOs etc. to effectively respond to the disaster or any train accident within fraction a minute by click the mouse. LIST OF ART/ARME/CRANE IN S.ECR TO DEAL THE DISASTER/ACCIDENTS Division S.

No. Location Location

Code Type

of ART Gauge Make of HRE Year

of HRE

Make and capacity of

Crane

1 Bilaspur BSP A BG LUKAS 2003 GOTTWALD 140T

2 Shahdol SDL B BG LUKAS 1997 - 3 Korba KRBA B BG LUKAS 2009 -

4 Brajrajnagar BRJN Tool van BG LUKAS 1997 -

BSP

5 Manendragarh MDGR Tool van BG - - -

5 Bhilai BIA A BG LUKAS 2009 GOTTWALD 140T

6 Bhilai BIA Mobile

BD Truck

BG/NG LUKAS

2009 - R

7 Raipur R -- NG LUKAS 1983 -

8 Gondia G A BG LUKAS LUKAS 1989

2005

GOTTWALD (New) 140T

9 Itwari ITR B BG LUKAS 1997 -

10 Dongargarh DGG Tool van BG Mech. Jack - -

11 Chindwara CWA C NG Mech. Jack - - 12 Nainpur NIR B NG LUKAS 1989 -

NGP

13 Motibagh MIB Mobile

BD Truck

NG/BG LUKAS

1997 -

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List of ARMV’s in SECR.

Division S. No. Location Location

code Type of ARMV Gauge

Make of

HRE

Year of

HRE Make of HRD

Year of

HRD 1 BAHCO 1987 Bilapur BSP Scale-I BG Nil Nil LUKAS 2003 2 BAHCO 1987 Shahdol SDL Scale-I BG Nil Nil LUKAS 2003 3 Raigarh RIG Scale-I BG Nil Nil LUKAS 2009

4 Champa CPH Scale-II BG - - - -

5 Anuppur APR Scale-II BG - - - -

BSP

6 Manindragarh MDGR Scale-II BG - - - -

LUKAS 2003 7 Bhilai BIA Scale-I BG Nil Nil LUKAS 2008

8 Raipur R Scale-II R

9 Dalli Rajhara DRZ Scale-II

LUKAS 2003 10 Gondia G Scale-I BG Nil Nil BAHCO 1987 HOLMATRO 2002 11 Itwari ITR Scale-I BG Nil Nil BAHCO 1987

12 Chindwara CWA Scale-II NG Nil Nil Nil Nil

BAHCO 1987 13 Nainpur NIR Scale-II NG Nil Nil

LUKAS 2009

14 Dongargarh DGG Scale-II - - - - -

15 Tumsar Road TMR Scale-II - - - - -

16 Motibag MIB Scale-II - - - - -

NGP

17 Nagbhir NAB Scale-II - - - -

Details of 140 T BD Crane in SECR is as follows:-

SN Location Bilaspur Bhilai Gondia 1 Division Bilaspur Raipur Nagpur 2 Type of ART A A A 3 Capacity of crane (Tonne) 140T 140T 140T

4 Make of crane GOTTWALD No. 142032

GOTTWALD No. 142041

GOTTWALD No. 144021

5 Design (Old/New) Old Old New 6 Year of mfd. of crane 1986 1994 2010 7 Return date for POH Apr-14 Sep-11 Jan-19 8 Capacity to run at speed 100 kmph 100 kmph 100 kmph

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Beat of ART & ARMV with its normal jurisdiction over SECR. Divison Station ART

type ARMV scale

HRE/HRD Model/Vintage Beat

A Class -- HRE

Lukas 2003

BSP-CPH-RIG (Incl.)=135 km BSP-BYT (Excl) = 47 km BSP-PND (Incl) =101 km BSP

-- Scale-I HRD Lukas 2003

BSP-SKT (Incl) = 73 km BSP-PND (Incl) = 101 km BSP-BYT (Excl) = 47 km

SDL B Class Scale-I

HRE Lukas 1997 HRD Lukas 2003, Bahco 1987.

SDL-APR-PND (Excl) = 91 km SDL-Ex. NKJ = 124 km APR-BRND-AMBK = 175 km BJRI-Rajnagar = 6 km BRND-MDGR-CHRM = 29 km DTL-TGH = 10 km

KRBA B Class -- HRE

Lukas 2009 KRBA-GAD = 8 km KRBA-CPH = 37 km

BRJN Tool van -- HRE

Lukas 1997 BRJN-JSG (Excl) = 12 km BRJN-RIG (Excl) = 60 km

Bilaspur

RIG -- Scale-I HRD Lukas 2009

RIG-IB = 62 km RIG-SKT (Excl) = 50 km

BIA A Class Scale-I

HRE Lukas 2009 (2 sets)

BIA-R-BYT (Incl) = 87 km BIA-DUG-DGG (Excl) = 76 km DUG-DRZ = 88 km.

BD Truck BIA -- -- -- Work within 30 km area. Raipur

R (NG) C Class -- HRE

Lukas 1989 R-AVP-DTR = 73 km AVP-RIM = 17 km.

Nagpur G A Class Scale –I

HRE Lukas 1989 & 2005 (2 sets) HRD Lukas 2003, Bahco 1987.

G-DGG = 73 km G-Ex. TMR = 50 km G-CAF = 240 km G-BTC-KTG = 90 km.

ITR B Class Scale –I

HRE Lukas 1997 HRD Holmatro 2002 Lukas 2009

NGP-TMR = 77 km TMR-HBG = 105 km ITR-KAB-KRPH-KPKD=20 km KNHN-RTK = 23 km

NIR (NG) C Class Scale-II

HRE Lukas 1989 HRD Bahco 1989, Lukas 2009

NIR-MFR = 42 km NIR-HBG = 105 km NIR-SEY (Incl) = 75 km NIR-BTC = 76 km

CWA (NG) C Class Scale-II HRD

Lukas 2009 CWA-SEY (Excl) = 65 km CWA-RMO (Incl) = 62 km

BD Truck MIB -- -- -- To cover NG sections i.e. MIB-

RMO and MIB-NAB.

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Beat of 140 T BD Crane with its normal Jurisdiction over SECR

Division Station ART Type

ARMV Scale

BD Crane Beat

Bilaspur BSP A Scale-I 140T Old Type

BSP-APR-SDL-Ex.NKJ = 316 km APR-BRND-AMBK = 175 km BJRI-Rajnagar = 6 km BRND-MDGR-CHRM = 29 km DTL-TGH = 10 km BSP-CPH-RIG-IB = 195 km CPH-GAD = 45 km BSP-BYT (Excl) = 47 km.

Raipur BIA A Scale-I 140T Old Type

BIA-R-BYT (Incl) = 87 km BIA-DUG-DGG (Excl) = 76 km DUG-DRZ = 88 km

Nagpur G A Scale-I 140T New

G-NGP = 127 km G-DGG (Incl) = 73 km G-CAF = 240 km G-BTC-KTG = 90 km TMR-TRDI-GBRI = 47 km ITR-KAB-KRPH-KPKD = 20 km KNHN-RTK = 23 km.

Summary

S No. Equipment Nos. in SEC.Rly Location 1. ‘A’ Class ART 3 (Three ) BSP,BMY,G 2. ‘B’ Class ART 4 (Four ) SDL,KRBA, ITR, NIR 3. ‘C’ Class ART 3 (Three) BRJN, DGG, HBG,CWA (NG), 4. ARME Scale-1 6(Six ) BSP, SDL, RIG, BMY, G,ITR 5 ARME Scale-II 11 (Eleven ) CPH,APR,MDGR,R, DRZ, DGG,

TMR, MIB, NAB, NIR, CWA 6. Break Down Truck 2 ( Two ) Bhilai, Motibagh

Tower Wagons: - 30 (Thirty Nos. of tower wagons and tower cars are available in SECR to deal the Disaster or major accident in case the damages of OHE.

Position of Inflatable Tower in ART & ARMV in SECR.

Division ART ARMV Date of installation Bilaspur 09 04 2004-2005 Raipur 07 02 Oct. 04 & July-09 Nagpur 14 04 2004-05

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SATELLITE PHONE (INMARSAT) FACILITY- ISD facility is provided in Disaster Management Control Room of Head Quarter and can be talked with different test rooms and ARTs located at different place with INMARSAT Satellite Phone.

Satellite Phone (INMARSAT) telephone Number of SECR

SN Facility ISD Code

Telephone No.

1 Bilaspur S&T Central Control 00870 763945611 2 Bilaspur ART 00870 763096240 3 Bilaspur Central Test Room 00870 763096154 4 Shahdol ART 00870 763945615 5 Raipur Control Test Room 00870 763945619 6 BMY ART 00870 763945623 7 Nagpur Control Test Room 00870 763096266 8 Nainpur ART 00870 763096087

Self contained breathing apparatus and Inflatable tents in SECR SN Item Bilaspur Raipur Nagpur 1 Self contained breathing apparatus 06 04 08 2 Inflatable tents 01 01 02

Commissioning of WLL exchange

SN ART Location Dated of commissioning WLL exchange 1 Bilaspur 22.07.2005 2 Bhilai 02.12.2008 3 Gondia 22.09.2008 4 Chindwara 25.03.2008 5 Itwari 13.09.2008 6 Nainpur 23.06.2009 7 Shahdol 23.10.2008 8 Korba 08.08.2008

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ART/ARME available in adjoining Railway 1. Location of ART with 140T Crane on adjoining Zones/Divisions:

(i) BNDM (CKP Division, SER) (A Class). (ii) KTE (JBP Division, WCR) (A Class). (iii) SBP (SBP Division – E.Co.Rly). (iv) WAT (WAT Division – E.Co.Rly). (v) Ajni (NGP Division)- CR Rly).

2. Location of ARME on adjoining Railway

(i) BNDM (CKP Division, SER) (ii) NKJ ( JBP Division, WCR) (iii) SBP ( SBP Division, ECoR) (iv) NGP (NGP Division, CR).

3. Breakdown Equipment of Adjoining Railways

Breakdown Equipment

Railway Division Station

LUKAS WCR SER

JBP CKP

NKJ JSG

ART SER WCR CR

CKP JBP NGP

JSG NKJ Ajni

ARME SER, WCR, ECOR, CR

CKP, JBP, SBP, NGP

BNDM, NKJ, SBP, NGP (CR)

1. Disaster Management Mock Drills:- Each division should conduct one full scale Disaster Management exercise once in a year similar to such exercise conducted by armed forces. Every possibility to improve State/District/Local Authorities, Armed Forces units and NDRF Battalion pertaining to the area may be ensured while conducting such exercises. A joint may also be submitted to all concerned highlighting the achievements as well as the shortages noticed during the exercise. 2. Accident Mock Drills for ARME/ART:- The period between two consecutive turnouts of any Relief Train/ Accident Equipment should not exceed three months. If, therefore, relief train/ accident medical equipment has not been called out in the normal course during a period of three months, a practice drill should immediately be arranged. It is further clarified that whenever there is an accident during the three months period need not be conducted instead the details of preparedness viz. turning of ART/ARME, turning up of doctors/staff, restoration process etc. can be tabulated and taken as a mock drills for the purpose of statistics. In a financial year, quarter ending is on 30th June, 30th Sep, 31st Dec and 31st March.

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These drills should be ordered by the DRM and conducted under the direct supervision of Sr. DSO/DSO or an officer not lower in rank than that of a Senior Scale, nominated by DRM. In carrying out these drills the following points should be carefully borne in mind:-

- Turning out of ARMV /ART within the prescribed time. - Speed of the specials - Assembly of staff within the specified time. - Handling of ART, HRDs, HREs and other rescue equipment. - Logging of events. - Functioning of field telephones and communication network. - Functioning of generator sets, lighting equipments. - Preparedness of first-aides and availability of medical equipment. - Preparedness of commercial department to mobilize adequate manpower. - Arrangements regarding the drills should be kept confidential.

Mock Drills on Disaster Management vide Adviser (Safety) Railway Board letter No. 2003/Safety (DM)/6/3 dated 27.07.2010 under reference of CRB’s letter dated 29.04.2009. Direction of Adviser safety had been given to the Zonal Railways that Mock Drills may be conducted on Disaster Management on each Division/Zonal Railways involving NDMA and NDRF as also Officials of the State Government and District Administration. A meeting was conducted between Railway Board and NDMA on 26.07.2010 to review the preparedness of the railways. The NDMA issues on a yearly basis a calendar of mock drills (mock exercises) planned to be conducted at different locations. This drills will be other than Train Accident cases; hence the Safety Organization may conduct a mock drill within the next two months on a Railway related Disaster (Train Accident). Subsequently such mock drills (on Railway related cases) are to be conducted once every 6 months. Hence SECR has also advised to the divisional officers to take part in the mock drills in coordination with the representative of NDMA as also NDRF Battalions located nearest to be divisional offices vide CSO/HQ/BSP letter No. CSO/Safety/DMP/173 dated 05.08.2010. Maintenance, operation and Mock drills of 140 tone cranes. As per Railway Board’s letter No. 2010/Safety (BM)/6/23 dated 23.08.2010 and EDME/Tr. letter No. 96/M (M&P)/175/3/A/T dated 20.08.10 that advising the Mechanical department of all zonal railway to examine the system for maintenance and upkeep of 140 tone cranes and to hold Mock drills (either once in six months/one year).

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CHAPTER – 3

NATIONAL DISASTER RESPONSE FORCE (NDRF) Location, Constitution and Functions

These have been formed under the Disaster Management Act at 9 selected locations in the country for dealing with relief and rescue operations related to all types of disasters. These battalions have been made from para military forces i.e., CRPF, CISF, ITBP and BSF and have been placed in different parts of the country as per the list below. Raising of one more NDRF battalions at Guntur (Andhra Pradesh) has been approved by the Government and necessary actions have been initiated in this regard. DG, Civil Defence under MHA in additionally looking after the work of NDRF at the center. Each Battalion has 6 Companies comprising of 3 teams each. Team comprises of 45 men out of which 24 are for search and rescue and balance 21 for support functions. Short-listed and trained staff are on deputation in NDRF. These Battalions are also equipped to handle NBC (Nuclear, Chemical and Biological) disasters. Details of NDRF organization and 9 battalions are as under: NDRF HQ Dr. P.M. Nair, IPS DG/NDRF Mob. +919818916161 Off. 011-26712851, 26715303 Rec. 011-23386566

Shri Sandeep Roy Rathore, IPS IG/NDRF Mob. +919871115726 Off. 011-26160252 Res. 011-26113014

Shri. J.K.S. Rawat, DIG/NDRF Mob. +919968262466 Off. 011-26105910 Res. 011-26260369

NDRF Control Room Tel: 011-26107953, Fax: 011-26105912, email: [email protected], [email protected] NDRF Bns. S.No. COMDT NDRF

Bn (S/Shri) Location Tel No. Mob. No. FAX No.

1 C.P. Saxena 1st Bn NDRF

Guwahati (Assam)

0361-2640284 (O) 0361-2841464 (R)

09435545951 09435545949 (21C)

0361-2840284

2 Sukhdev Raj 2nd Bn NDRF

Kolkata (WB) 033-25264302 (O) 033-26526010 (R)

09434742636 09434742866 (21C)

033-25264394 033-26263077

3 Arun Kumar 3rd Bn NDRF

Mundali (Orissa)

0671-2679710 (O) 09437964574 09437964576 (21C)

0671-2070710 09937186222

4 P.S.B. Nair 4th Bn NDRF

Arakkonam (Tamilnadu)

04177-246100 (O) 04177-246259 (R)

09442105089 09442105169 (21C)

04177-246594 04177-246833 04177-246644

5 Alok Avasthy 5th Bn. NDRF

Pune (Maharashtra)

02114-231246 (O) 02114-231243 (R)

09423506765 09423578446 (21C)

02114-231508

6 R.C. Meena 6th Bn NDRF

Gandhinagar (Gujarat)

079-23202540 (O) 079-23202539 (R)

09426626445 09427304218 (21C)

079-23201551 079-23202540

7 R.K. Verma 7th Bn NDRF

Bhatinda (Punjab)

0164-2246030 (O) 09417802031 09417802031 (21C)

0164-2246570

8 J.P. Yadav 8th Bn NDRF

Gr. Noida (U.P.)

0120-2351101 (O) 09968610011 09968610012 (21C)

0120-2351067 0120-2351105

9 S.S. Guleria 9th Bn NDRF

Bihta, Patna (Bihar)

06115-253939 (O) 09968669905 09973300000

06115-253939

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As per the Disaster Management Act, various Ministries and departments under Government of India should join hands for mutual assistance in case of a disaster. Assistance from local government and Non-Government agencies is invariably required by the railway administration for prompt relief and rescue operation in case of disaster affecting railways and, therefore, assistance of NDRF could be of great help to the railways. The rail infrastructure is not in an island away from the civil areas (of the Districts/States). In most cases of a disaster, other than a train accident, the State governments as well as the zonal railways would, therefore, requisition the NDRF simultaneously (for the same disaster). Coordination amongst the affected agencies (many departments of the Central Government and the States) is very important before the help of NDRF is required.

Coordination with NDRF

Zonal Railways should get in touch with NDRF offices at the nearby locations to have the first hand knowledge of the resource available with them and also to familiarize them with railway related disaster situations and expose them to the issues relevant to the rescue and relief of passengers during railway accident. It has also been advised to associate NDRF in full scale exercise that is held once every year. There are no charges for availing the services of NDRF except the rail transportation which railways may provide at their cost for attending to rail disasters. Railways may also have to provide rail transportation logistics for transporting NDRF even in case of non-railway exigencies.

The Railway Board had earlier empowered DRMs to directly requisition the relevant NDRF battalion for relief and rescue operations depending on the gravity of situation so that their services could be made available expeditiously without any loss of time. However in the cabinet meeting held on 22nd October 2009, the National Policy on the Disaster Management has been approved. This Policy lays down modalities for the requisitioning of NDRF as under:-

The general superintendence, direction and control of this force shall be vested in and exercised by the NDMA and the command and supervision of the force shall vest in an officer to be appointed by the Central Government as the Director General of Civil Defence and National Disaster Response Force. Board’s policy directions given to the Zonal Railways that the DRMs can directly approach for requisitioning the services of the NDRF now stand revised. The need for the services of the NDRF shall be communicated in a centralized manner by the Zonal Railways through the NDMA only.

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CHAPTER-4

PREVENTION AND MITIGATION PLAN FOR ACCIDENT IN SECR

Prevention is to ensure that human action/natural phenomena do not result in disaster/emergency. Primary prevention is to reduce –avert-avoid the risk of event occurring, by getting rid of hazard/vulnerability. Secondary prevention means reorganize properly the event and to reduce its effects. Prevention is concerned with policies and programmed to prevent recurrence of disaster and covers long term aspect of such disaster.

Mitigation means to reduce severity of human and material damage caused by Disaster. Objects of mitigation are – a) Save Lives b) Reduce economic disruption, c) Decrease vulnerability/increase capacity d) Decrease chance/level of conflict, e) Matching increase in maintenance support system (both manpower and equipments).

Vision-2020 stipulates targets Zero accidents and target to achieve Zero failure in equipments and a leapfrogging in technology and to generate committed work force to meet future challenges. Railway Board has prepared Corporate Safety Action Plan and on that basis SECR has prepared Corporate Zonal Safety Action Plan (2003-2013).For each year Safety Action Plan is prepared to implement the object of Corporate Safety Action Plan to prevent any unusual incidents and to mitigate human sufferings.

Safety Action Plan initiated to prevent and mitigate Disaster.

Replacement of over- aged and redundant assets are being taken care of by Railway. Rehabilitation/rebuilding of bridges on the basis of technical obsolescence will be taken up in phased manner. Over aged rails, turn-outs, ballasts, wooden sleepers, ST&CST by PSC sleepers, through weld renewals, CTR, TRR, TSR etc. are done on regular basis. Maintenance of track and its monitoring are done intensively. Vulnerable areas are inspected frequently and their patrolling is done in seasonal basis and as and when required. Sabotage prone areas are patrolled in emergency and anti-sabotage measures are taken for protection of tracks. Over- aged locos, coaches and wagons are replaced by Railway in time phased manner. Four wheeler wagons are phased out from system. Zero defects and Zero missing safety fittings are ensured at the time of turning out of rolling stock from workshop, loco shed and sick line. 100% Brake powers are ensured on air brake trains from originating station/yard. Guide line on overdue maintenance of rolling stocks is strictly followed.

Overdue lever frames, signal gears are replaced by panel interlocking. Track circuiting, provision of BPAC, Data-logger, and LED based signal light and interlocking of L.C gates are being provided through Safety Action Plan.

Manning of unmanned level crossing having heavy road/rail traffic, construction of ROB/RUB and limited height subways are planned with coordination with state government. Some unwanted unmanned and manned level crossings are to be eliminated. Basic infrastructures are provided at manned and unmanned level crossing gates.

Technological inputs are given priority in maintenance of tracks, rolling stocks, signals and telecommunications and IT. Instruments/Devices like USFD, GPS, VCD, Thermit welding, twin beam head light for locomotives, fire retardant materials, provision of emergency exit, auto flasher light and provision of micro processor- based speed recorder and electronic brake

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system etc. are guarantying safety in system. Addition of technical inputs will be carried in the system of assets maintenance. Equipments like TAWD, ACD, and TPWS are to be planned to plug the human failure and to ensure safety in due course of time.

Long-hours duty, sobriety test on board and filling up the vacancies in safety cadres are monitored on regular basis. Ten hours rule will be implemented with all sincerity.

Human resource development is managed through 1) formal training in training schools 2) on job training in workshops, loco sheds and maintenance depots.3) Safety seminars are organized to instill safety awareness on different tropics. Front line staff and supervisors are imparted on job training on newer technology and equipments. Training on Disaster Management is given to officers and supervisors in different institutions to meet any emergency. Focus on development of man power through major improvements in working environment and training will be given priority.

Inspections and Counseling are being conducted in regular basis by all the departmental officers and supervisors and follow up action on field inspections are also monitored properly. Safety-Audit Inspections are done on inter Railway and inter Divisional basis of critical Railway establishment. Alert-Advices are issued from time to time and Safety Drives are conducted against the weaknesses of the system for rectification.

Accidents are taken seriously and all accidents are enquired into and remedial measures are taken to avert the recurrence. D&A action are initiated against the culprit. GM & AGM/DRM are accepting the findings and review of all accidents enquiry reports. Coordination with other Government agencies for promoting safety at level crossing is maintained. Media campaigns are launched time to time. In case of any Disaster, Government, Non-Government organization and private agencies are mobilized to meet the emergency jointly to save life and property of people involved. Civil and Private Hospitals are also tied up with railway medical department to get medical assistance in time to save the precious life of injured passengers. Fund required for medical assistance is met with SOP on Disaster Management. Ultimate motto to reduce the humans suffering and material damage is always given paramount importance before and after the accidents. To reduce the vulnerability and to increase the capacity are always kept in mind while dealing with prevention and mitigation of Disasters.

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CHAPTER – 5

CAPACITY BUILDING TO HANDLE DISASTER

Newer concepts like integration of disaster management into developmental planning, leveraging on the strengths of other non-railway agencies etc. Training on disaster management of various tiers of Railway Officials was envisaged. There was no training given for natural calamities or terrorism related items. Hence concept of training in railway re-oriented to cover new concepts. It has also not yet been possible to harness availability and strengths of railway on-board staff who are the “first railway responders” during a serious train accident. With this in view, board have decided to re-map the training on disaster management being imparted to several tiers of railway officials through railway training institutes as indicated below – Special training modules are being setup at ZRTI and STS for disaster management training of other railway officials.

For the rescue, extrication and other essential aspects of fire fighting, crane operation etc, Training Institute is proposed at Bangalore. List of Training Centers in SEC Railway:-

There are Eight Number of Recognized Training Centers are available in SEC Railway to train the staff of all Departments to promptly and effectively respond in Disaster or major train accident.

Officers in SEC Railway are taking Disaster Management Training in IRITM/LKO to promptly and effectively respond in Disaster.

As per Railway Board’s letter No.E(MPP)2009/3/1 dated 20.01.09 that since adequate number of staff has not been trained in ZRTIs it should be ensured that Disaster Management module should also be given in STCs and other training institute for Railway front line supervisors and staff.

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CHAPTER – 6

GOLDEN HOUR

In the period immediately after the accident where grievous injuries to passengers, loss of property etc. takes place, action has to be taken on war footing by Railway Officials/officers on- board to render definite medical care which gives relief to affected persons and also helps them to overcome the trauma. This first one hour period is known as the Golden Hour.

During this Golden Hour period, following efforts should be made by the Train Guard, Loco Pilot, Conductors, TTEs and Officers/Staff traveling by Train-

i) Information immediately to adjacent stations for local help to injured. ii) Render definite medical care within Golden Hour. iii) Stop bleeding and restore blood pressure within one hour. iv) Person under shock shall be immediately relieved of shock. v) Transport the casualties to the nearest hospital.

Nominated trained crack teams in Zone and Divisions of rail rescue experts and containerized equipment, to be rushed to any major accident site by air or land route.

Implementation of Golden Hour Concept in Railway Accident (Advisor, Traffic Trans. (M) letter No. 2004/M(L)/466/710 dated 29.06.2010)

a) Most of the self propelled units are located at places where availability of diesel locomotives is not a problem. On the other hand some of the conventional ARMVs and ARTs are so located that availability of diesel locomotive for their haulage may get delayed. On an overall perspective, where diesel loco’s are not readily available, the SP ARMV and SPART need to be based on priority at these locations. This is presently not so. This deficiency needs to be removed by relocating the SPARMVs.

b) In order to make available two M/L locomotives in the interim (once loco hauled ARMV and the one for ART) and eventually only one (for ART), the Zonal Railways may review the deployment of locos for making use of available passenger service link and goods lie over diesel locomotives at the same location to have round the clock coverage. Locos being used for local shunting can be used for the ARMV/ART. Replacement of WDS4/WDS6 with an M/L diesel loco for shunting, running of few short lead passenger trains on diesel under OHE, etc. should be done on the basis of a periodical review.

c) All divisions have, at present, a few dual traction trained crews. Their usage on dual traction (especially on Diesel loco) will need to be continued even on a selective basis. They may be deployed where possible by using them periodically on Diesel traction to ensure learning road is not repeated after every 15/30 days due to non-usage of crew.

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CHAPTER – 7

FUNCTIONING OF DISASTER MANAGEMENT CELL AT HEADQUARTERS The Disaster Management Cell will operate at HQs and shall be attended by nominated Officers.

Safety department

The Officer representing Safety Department shall coordinate the functioning of Disaster Management Cell. He shall report the accident to Railway Board/CRS/GM and update the restoration details from time to time. He shall also ensure ordering of Relief Train for evacuation of involved passengers from the site of accident. The officers attending the Disaster Management Cell shall obtain the full details of the accident from Divisional Control/Site of accident and shall monitor the movement of Breakdown Train and Relief Train. Top-most priority is to be given for rescue operations, for transferring the injured passengers from the site of accident to the nearest hospitals, and for sending medical aid from Civil/Military/private hospitals.

Medical department

The Officer representing Medical Department shall obtain all details regarding casualties/injuries to passengers involved in the accident and shall maintain liaison with the Accident Site/Referral Hospitals and Dispensaries, and shall consolidate the list of injured/casualties in minimum time so that the same can be faxed to concerned station/division for display in Emergency Control and Emergency Information Booths.

Commercial department

The Officer representing Commercial Department shall ensure ordering of refreshments for the passengers of involved train, payment of ex-gratia to the injured and to the next-of-kin of the dead passengers, arrange for transshipment of goods and passengers luggage, and hire private buses for transport of passengers from site of accident to the nearest Rail Head. He shall also ensure transmission of detailed information regarding injured/casualties to originating/destination stations, to Railway Board, and to HQ of the originating/destination Railways. He shall also ensure opening of Emergency Information Booths at important junction stations en-route within the Railways.

Operating department

The Officer representing Operating Department shall manage relief and restoration operations at headquarters level. He shall record all events related to the accident chronologically. He shall ensure regulation and diversions of trains keeping in view the likely time of restoration at accident site. He shall ensure that the passenger carrying trains are regulated at such stations where water and catering facilities are available. He shall also monitor the ARTs/ARMVs/Labour Special trains ordered from the adjoining divisions and zones. Mechanical department

The Officer representing Mechanical Department shall assess the requirement of additional Medical Vans/Breakdown Trains and shall liaison with adjoining Railway/Division for ordering the same. He shall also monitor the movement of Breakdown trains. He shall obtain the details of rolling stock involved in the accident and its PRO particulars. He shall obtain

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the restoration details regarding re-railment /toppling of wagons/coaches done by each individual Breakdown Train. He shall obtain the bio-data of the crew involved in the accident.

Engineering department

The Officer representing Engineering Department shall obtain the information regarding damage to track and shall ensure ordering of material train if required. The details of track structure and other relevant details such as USFD particulars, last inspection, profile of the track, etc. shall be obtained within minimum time. He shall organize ordering of additional Labour and material Specials, as per the requirement at site, from the adjoining divisions/zones. Electrical department

The Officer representing Electrical Department shall obtain the details of extent of damage to OHE/LOCO. He shall obtain the bio-data of crew involved in the accident. He shall assess the requirement of additional material at the site and shall organize movement of Tower Wagon/Material-Spl. to the site of accident.

S&T department

The Officer representing S&T Department shall ensure efficient communication. A line should be dedicated for the emergency transmission from site of accident/divisional control to Disaster Management Cell at HQ. He shall ensure installation of MTNL/Telecom Department Public Phone/Railway Phone at the site of accident involving passenger train. He shall obtain the details of S&T gears involved, if any, in the accident.

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CHAPTER – 8

PASSENGER CARE

General

Providing assistance to passengers and their relatives/dependents is of utmost importance in helping them relieve their misery.

Injured passengers and their relatives/dependents are to be treated with utmost courtesy and sympathy so as to alleviate their trauma and discomfort.

For dealing with relatives/dependents arriving from far-flung corners of the country, staff fluent in local language of the place from where the train originated, should be used as interpreters.

Commercial Supervisors and Welfare Inspectors should talk to injured passengers and ascertain if they wish to call their relatives/dependents.

Injured passengers should thereafter be provided with either mobile or STD phones to enable them to speak to their relatives/dependents.

Transshipment of unaffected passengers and their clearance from the accident site would be arranged quickly. The officer available in the control shall arrange the transshipment on priority.

Even in case of worst possible accident with adverse and extreme circumstances, all injured passengers would be rescued on priority. Site manager as well as officer in charge in the control shall monitor the situation to do so.

In rescue operations, top priority will be given to all passengers in critical condition for immediate medical attention.

Even in case of worst possible accident, dead bodies would be extricated at the fastest possible speed. The ARME in charge and officials available at the site of accident should act accordingly.

Hospitalization of the injured

General policy, in case of railway accidents involving passengers, is that of rapid evacuation of the victims to railway hospital after rendering immediate and necessary first-aid treatment.

In case there are no railway hospitals nearby, they are to be admitted in the nearest Government hospitals.

In the following cases, the injured may be taken to a private hospital: When there is no railway or Government hospital available within a radius of say 8

kms. From the site of accident, or When the attending doctor certifies in writing that the treatment in private hospital

is necessary in the interest of the patient. Except where railway doctor certifies, such injured passenger should normally be

eligible to the class of accommodation in the private hospitals where different scales are available.

Where the family of the injured person desires to be provided with a higher-class accommodation, the family should give in writing to pay the extra cost involved directly to hospital authorities.

For this purpose, each division should chalk out a working arrangement with such private hospitals as may be necessary in areas served by them, so that in an emergency, injury cases can be referred to hospitals concerned without loss of time.

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To facilitate matters and to avoid misunderstanding, CMD should draw a list of such private hospitals bearing in mind the Railway and other Government hospitals in the vicinity.

CMD should also fix the charges to be paid in such cases for each class of accommodation. Complete medical care will be taken of all injured passengers, including payment of medical bills till their final discharge from hospitals. Claims compensation booklets containing forms and other instructions will be distributed to all injured passengers and next of kin of all deceased passengers.

Bills by such private hospitals should be submitted through CMD, who will certify the correctness of charges payable, before forwarding for payment to FA&CAO.

Under this Para, payment to private hospitals can be arranged locally by the Railway, and Ministry of Railway’s approval is not necessary.

If the injured are admitted in non-Railway hospitals, railway doctors should be deputed to these hospitals to render necessary assistance, including supplying the medicines that are not available in these hospitals.

They should carefully monitor the condition of injured and maintain an updated list with all details.

If more than one hospital is involved, apart from deputing doctors to individual hospitals, a railway doctor should also be deputed to co-ordinate and maintains the centralized updated position.

Facilities to be made available in the hospital

There should be a separate reception counter manned by a commercial Supervisor or by a Welfare Inspector at the entry to the hospital, to deal with relatives/dependents of patients.

A chart should be displayed at this reception counter indicating ward numbers where the patients are admitted, along with their names, coach number wise.

At the entry to every such ward, a second list should display the name of the patient, coach number and the bed number inside the ward.

Commercial staff and Welfare Inspectors on duty at that hospital should carry a list indicating the name, address and telephone numbers of relatives/dependents as given by the patient, and whether they have been informed or not.

Arrangements should be made to inform the next of kin or a relative or friend of the deceased, in case identity of the person involved in accident becomes known.

As each relative arrives, his name should be marked in the list against the passenger’s name.

Reception counter should be provided with BSNL telephone with STD facility. There should be two mobile telephones readily available to be taken to patients inside

the wards for making outgoing calls. Complete medical care of all passengers, including payment of medical bills till their

final discharge, should be provided. Communication

Telephone with STD facility should be made available to passengers to communicate with their relatives/dependents.

BSNL/Railway telephones available at adjoining stations/cabins/towns shall be extended to the accident site.

PCO telephones and other BSNL phones in nearby localities/villages/towns shall also be extended to the accident site by persuading owners of such phones.

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Payments for such telephone connections will be made from station earnings. Sr. DSTE should hire some mobile phones to meet the needs of stranded passengers. Wherever cellular phone connectivity is available, stranded passengers should be

permitted to use these phones free of charge Passenger help lines are provided for enquiry service No. 1072 in all Divisions of SEC

Railway in commercial control rooms for collecting information in Disaster or any other major train accidents.

Arrival of relatives/dependents

After a few hours, next of kin of the deceased and relatives/dependents of injured passengers start arriving at the accident site.

Adequate number of display boards should be available on ARMEs/ARTs for being put up at the accident site.

These display boards should indicate the direction of the Assistance Centre at site. These indication boards should be displayed near those areas where incoming

relatives/dependents arrive and congregate. Periodic announcements on loudspeakers should also be made for guiding them to the

Assistance Centre at site.

Taking care of relatives/dependents

At the Assistance Centre at site, Commercial Supervisors & Welfare Inspectors should be available to guide the relatives/dependents. They should go through the reservation charts and list the dead/injured.

Commercial supervisor or WI shall depute a railway servant to accompany the relatives/dependents to the hospital.

A hired vehicle should be provided for carrying them to various hospitals and mortuary. The commercial supervisor or WI should stay with the relative until they have either

found the injured passenger or identified the dead body. Thereafter, they should help them in completing all formalities at the Assistance Centre

at site. Single window clearance

Assistance Centre at site should provide single window clearance for all legal formalities and paperwork.

It should provide the following facilities: Reservation chart for locating the name. List of dead and injured along with the name of hospital. A vehicle, to take the relatives to various hospitals or mortuary. Railway doctor for issue of medical Death Certificate. Govt. doctor for issue of post mortem clearance. Municipality official for issue of Death Certificate. Local police for handing over of dead body. Claim counter for payment of ex-gratia and issue of Claim Compensation Form. Counter to help in performing last rites in case relatives/dependents decide to

cremate the body there itself. Pass counter for issue of return journey pass. Return journey facilitation counter to make arrangements for return journey.

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Withdrawal from station earning

I) Money can be withdrawn from station earning with personal sanction of a senior scale officer.

II) Station pay order (withdrawn from station earnings) should be duly signed with official designation, indicating his name.

III) Proof that the payment has been made and the reason for payment should be kept payee with revenue stamp.

IV) The account should be submitted to account officer within 15 days from the date of withdrawal. (Para 2425 of Indian Railway Commercial Manual)

Departure of relatives/dependents of dead and injured Assistance Centre at site should have counters to help the relatives/dependents

plan their return journey. Personnel branch staff at the Assistance Centre at site should be available for

issuing complimentary passes for their return journey. Reservation of berths should be provided on trains. Extra coaches should be attached to trains going to the destination station for the

next two or three days. These extra coaches should be brought in locked condition form the originating station.

Space should be reserved in SLRs carry dead bodies in coffins, etc. in case they so desire.

Guideline for commercial department at the site of accident to deal with affected passengers 1. Ex – gratia Payment Ex – gratia payment to all injured passengers and next of kin of all deceased passengers (after identification) would be arranged expeditiously. i) Train accident/Unwanted incidents

a) In death case -Rs. 15000/- (RB No. 93/TC111/122/1 dated 26.4.96)

b) Grievous injury -Rs. 5000/- c) Simple injury -Rs. 500/- (RB No. 93/TC111/122/1 dated 17.7.97)

ii) Manned Level Crossing a) Death -Rs. 6000/- (RB No. 93/TC111/122/1 dated 18.11.99) b) Grievous injury -Rs. 2500/- c) Simple injury - (RB No. 93/TC111/122/1 dated 18.11.99) iii) No. Ex-gratia is to be given for trespassers, persons electrocuted by OHE & road users at

Unmanned Level Crossings. (Authority – RB No. 93/TC111/122/1 dated 21.8.1995)

iv) Ex-gratia is admissible for Railway servants killed or injured by moving train while performing their duty. (Authority – RB No. 93/TC111/122/1 dated 21.8.1995)

v) Manner of arranging Ex-gratia to the victims: Payment should be sanctioned/arranged preferably on the spot by senior scale or higher

official nominated by the General Manager. (Authority – RB No. 93/TC111/122/1 dated 21.8.1995)

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CHAPTER – 9

MEDIA MANAGEMENT

Objectives To provide factual information to public with regard to accident. To convey any other information which is use to passengers? To convey specific information which is use to relatives/dependents of dead and

injured passengers? To create a positive public opinion. To create a healthy relationship with the press and electronic media.

Duties of Public Relations Organization

CPRO and his team will collect whatever information is available and released it to the media within 60 minutes of intimation of accident.

The information shall include telephone numbers of Helpline Enquiry Booths. Photographers with digital and video cameras should also be taken to the accident

site. Responsible PR supervisors should be deputed during night shift for interacting

with the media, if necessary. CPRO will organize press briefings at fixed timings. PR organization shall monitor various important media channels to keep track of

media reporting. Suitable corrections/clarifications may also be issued, if required. Spokes person

Only GM, DRM and CPRO are competent to interact with press and electronic media.

Apart from the above, any other officer authorized by GM is competent to interact or give interview to press and electronic media.

They should ensure that only factually correct and confirmed information is relayed. No inflated or exaggerated version of any fact should be relayed to the media.

No Railway man shall express or voice any criticism, or express his personal opinion or views about the accident, at any point of time. Information to be relayed to Press and Electronic Media Information to be given to media can be broadly segregated in to following categories:

Accident

Nature of the accident, i.e. date, time, exact location, train number, number of coaches involved, etc.

Details of how the accident most probably occurred. Prima-facie cause of the accident will be relayed to media only with the

approval of GM. Sabotage, even if suspected will not be relayed to media, without approval of

Railway Board. Regular reports regarding progress of Rescue & Relief work. Expected date and time of restoration.

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Uninjured passengers

Steps taken to provided beverages, refreshments and first aid treatment to uninjured passengers.

Steps taken by railway for clearance of uninjured passengers. Expected time of departure of front portion of the affected train. Expected time of arrival at the destination. Expected time of departure of rear portion of accident involved train. Its diverted route and expected arrival at the destination. In case empty coaching rakes have been arranged, then details of the same.

Dead and Injured passengers:

Steps taken by Railway to render immediate medical attention. Number of passengers rescued. Breakup of the injured passengers, both grievous and simple. Name of the hospitals where injured are being treated. Approximately how many patients have been admitted in each of these

hospitals? Names of injured passengers. Communication facilities like cell phones, STD phones provided at these

hospitals. Payment of ex-gratia. Facilities offered to relatives/dependents of victims, including free pass for

journeys. Special trains being run for bringing relatives/dependents of dead and

injured. Number of dead bodies recovered and number of bodies identified. Identification of dead bodies takes much longer since either: They were traveling alone or; Their companions are injured and are not in a position to identify them,

or; Their companions have also injured/dead.

Under such circumstances it is possible to identify dead bodies only when relatives/dependents arrive.

This aspect of identification of dead bodies and reasons for delay should be explained to the media.

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CHAPTER – 10

DISASTER INFORMATION FLOWS AND ALERTS OF DISASTER

Categorization of Alerts – Specific hazards have different categories of Alerts. Accordingly, a uniform system has been devised by categorizing each type of alert in stages – Yellow, Orange and Red. Action plan for communication of alert messages – Whenever a crisis is about to be faced, Government of India has laid down systems for warning its respective departments through an ‘Alert’. It should be understood that mere issue of an ‘Alert’ (Yellow or Orange) is not an indication of the occurrence of a disaster. This only signifies the existence of a crisis for which provisions of the Crisis Management Plan would come into operation. The action plan for Alert Message lays down as under for Railway. Category Description Stage Minor 50 or less casualties (inclusive of death and injuries). Yellow Medium 51-99 deaths Orange Major 100 or more deaths or where additional assistance is sought

by the Ministry Railways. Red

Monitoring/Reporting of Effects of Disaster – The safety dte. in the Board would be give information regarding Orange/Red Alerts. On the declaration of an incident as a Disaster by a State Government or District Administrator or even by the GM/AGM of the Zonal Railway, the CSO would give time to time updates to the Safety Control in Railway Board of the situation. Assistance of other departments would be made available by the GM to the Safety department on the Zonal Railways. Action on Division/Zones on Orange/Red/ Alert: On the issue of an Orange Alert (or of a higher level) the Responders have to be activated as required for relief etc. as under:-

Mobilization of Gang men Hospitals to mobilize Doctors and Para-medic staff Civil Defence units RPF and RPSF deployment Scouts and GUIDES Operating and manning of the disaster control room Coordination amongst various stake holders through advance warnings Communication system to be ensured and backups to be in readiness for immediate

use when required. In case existing railway staff may not be able to maintain train services to be

operational, the TA units have to be mobilized. It takes 2-3 days for the deployment of the TA unit after issue of their mobilization order; hence an advance warning is of essence.

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CHAPTER – 11

HOSPITAL DISASTER MANAGEMENT PLAN

Aim of Hospital Disaster Management Plan – The aim of a hospital disaster plan is to provide prompt and effective medical care to the maximum possible, in order to minimize morbidity and mortality resulting from any MCE (Mass Casualty Emergency). Hospital DM Plan:

There shall be on each Zonal Railways a hospital disaster management plan which will be based on the Indian Railways Hospital DM Plan issued by Railway Board.

The Hospital DM Plan shall incorporate relevant items given in the DM Plan of the Railways. It should be clarified that: “The hospital DM Plan comes into effect only if the competent authority so authorized declares on the Zonal Railways an incident as a disaster. It can also come into effect if any central/State Government agency declares a major incident a Disaster and where the medical facility of the Railways shall be required to assistance”.

Each Hospital has to evolve its own plan and it has to be revised from time to time as each experience will bring new perspectives. Objective and Goals of a Hospital Disaster Plan –

The hospital disaster plans should address not only mass casualties that has occurred away from the hospital, but should also address a situation where the hospital itself has been affected by a disaster- fire, explosion, flooding or earthquake.

Categorization of Emergencies

In order to find out what constitutes a disaster or unmanageable incident for the hospital, the hospital needs to calculate its normal capacity, beyond which it has to act according to the disaster plan. The mass casualty emergencies can be categorized based on the Number and/or type of Casualties. The categorization is based on the number of casualties coming to a hospital in a given time and the ability of the hospital to cope with those casualties. Categorization will differ from hospital to hospital and depend on several factors, such as the number of doctors and nurses available and the availability of supplies and support services. Assessment of the capacity of a hospital to respond to a given emergency situation should be done. The Disaster Manual:

The plan should also be written down as a document in the form of a ‘Disaster Manual’. The reporting recording, coordinating and evaluating activities associated with DM should be specified in this disaster manual. The Disaster Manual should be prepared by the CMS or CMD of the Zonal Railway. Hospital preparedness and Emergency Health Management - Hospital preparedness is crucial to any disaster response system. Each hospital needs to have an emergency preparedness plan to deal with mass causality Incidents and the hospital administration/doctor trained for this emergency. The curriculum for medical doctors does not at present include hospital preparedness for emergencies.

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Therefore capacity building through in-service training of the current health managers and medical personnel in hospital preparedness for emergencies or mass causality incident management is essential.

Hospital preparedness should aim at planning the use of hospital resources in a well coordinated and simple way with defined roles for all medical personnel. Such activities will be drafted in the hospital DM plan which will be a part of the Zonal/Divisional DM plan. Medical First Responder (MFR) –

Railway is not be expected to be a main stake holder in the DM Plan of Disaster like CBRN, it can only be assisting agency. This may be specifically clarified in the Zonal and Divisional DM Plans as to who is considered as MFR. Presently Railway is first medical responder in case of train accident involving casualty , level crossing accident involving casualty , stamped at platform, foot over bridge and Railway premises and any non-railway accident occurring in Railway premises and adjacent to Railway premises. During such disastrous situation Medical, Civil Defence, St. Jhons. Ambulance and Scout and Guides should be summoned by DRM/Sr. DSO as per requirement. Capacity Development

Capacity development will include training of all stakeholders including doctors, nurses, paramedics and other resource persons in triage and Basic Life Support (BLS), and development of specialists. Training for Post Trauma psycho counseling to be imparted to Civil Defence, Scout and Guides in the respective hospitals of the divisions. Memorandum of understanding

The HLC recommended (recommendation No. 33) entering into a Memorandum of Understanding (MoU) with the state government so that the Railway administration could join hands for mutual assistance in case of railway or non-railway disasters. The HLC also suggested entering into MoUs with the civil and private hospitals to improve the response time, with the Armed Forces and private air operators for air support to access the disaster sites. Presently there is only verbal consent from Government Hospitals as it is open to general public. Coordination among Railway Government and private hospitals is a must to any medical team to reach a disaster site in a reasonable time in the vast network of railway route kilometers.

Duties of the Doctors/paramedics involved in rescue operations: Keep stretcher and ambulance ready to transport the sick persons. Give details of injured persons to the doctor who is preparing the list of injured persons. Make detailed search and inspection of all the train compartments including lavatories to

find out any trapped. Points to be considered while dealing with the affected people:- Incident Command system, Communication and information system, Telephone Desk, Patient flow , Triage and category of incidents Drugs & equipments

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Consumable stock, Bed space, Temporary morgue Mortuary(AC) Linen stores Staff- medicals, nursing and paramedics their well defined duties at the time of MCE Volunteers Food service Information service Engineering service(for water and electricity supply) Security and other matters Discharge procedure Duties of the doctors/paramedics visiting hospitals where the injured persons are getting treatment:- There should be one paramedical for one hospital. Before leaving accident spot they must collect telephone number of the site and Sr.

medical officer. He should be constantly available at the hospital and he should be in constant touch with

the spot giving the full details of the injured passenger duly updating. He should be prepared well in advance to take round the VIPs with all information. He should assess the nature of injuries and the capabilities of the hospital to treat them

efficiently. As per assessment if there is a need to shift to higher medical center, he will arrange for the shift keeping the Sr. medical officer in the spot informed.

He will do regular daily follow-up of the cases and the progress of the recovery and communicate.

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CHAPTER – 12

ROLE OF SECURITY DEPARTMENT IN DISASTER MANAGEMENT The security Indian Railways is being managed by 3 agencies- the Railway Protection Force, State Police and the Government Railway Police. State Police and Government Railway Police function under the administrative control of respective State Governments and their role is prevention and detection of crime (except those covered by Railway act and the Railway property unlawful possession act and tackling law and order problems. Due to this coordination amongst the different agencies is very essential to handle Disaster situation effectively. Railway Protection Force is an Armed Force of the union constituted by an act of parliament (the railway protection force Act 1947), for the protection and security of railway property, passenger area & passengers and for matters connected therewith. Role of RPF in Disasters:-

In case of any disaster especially serious train accidents, fire incidents, explosion in trains or on railway premises, terrorist acts, hijacking of train etc. RPF has to play lead role on coordination with other department of Indian Railways and various agencies of State and Central Government.

In case of CBRN Disasters, or a natural calamity, RPF has to provide support services in rescue, rehabilitation and mitigation efforts.

RPF has a major role in crowd control and arranging fire fighting infrastructure by coordinating with the State Governments/District Administration. The deployment of the RPF may be done on need basis to provide relief, rescue and rehabilitation consequent to a Terrorism Disaster. Dog Squad may need to be deployed even for preventive checks against terrorist activities.

Integrated Security Scheme:-

An integrated security scheme has been sanctioned for installation at 195 stations of Indian Railways. The system envisages multi-layered surveillance of vehicles, luggage and passengers in station premises. The system comprises of following broad categories:

Internet protocol based CCTV surveillance system with intelligence video analytics, Access control, Personal and baggage screening system, Bomb Detection and Disposal system.

Crowd Control and Management:-

For better effectiveness, RPF, GRP and District Police have to act in a synchronized manner in consultation with magisterial authorities.

One of the intelligence video analytics to be incorporated in the integrated Security System is related to signal for crowd density within station premises when it exceeds the prescribed limit. This will enable RPF personnel and railway authorities to get timely information when heavy crowd builds up within station premises and plan follow-up action. Pictures stored on CCTV system will be of immense help in identifying miscreants and in ensuring effective legal action.

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Explosion in trains and railway premises:- One of the key components of the integrated security system is explosive detection and disposal. It provides for effective detection and disposal capability with RPF. Explosive detection and disposal, being a highly skilled and challenging job, requires Bomb Detection and Disposal Squad comprising of personnel. Such RPF personnel have been identified on each Zonal Railway and they are being trained in phased manner by National Security Guard (NSG). Preventives measures to be taken in such situation, have been separately circulated vide Security Directorate Secret letter No. 2003/Sec (Spl.) 200/14 dated 16.01.2008. Terrorist acts & Hijacking of trains:- Procedures have been outlined in the Crisis Management Plans of the Government of Indian, of the Ministry of Home Affairs and of the Ministry of Railway to tackle such situations. Above mentioned secret documents are available with concerned Authorities and action has to be ensured in accordance with the provisions mentioned in the above mentioned plans. Ministry of Home Affairs is the Central Nodal Ministry to tackle hostage to terrorist situations requiring specialized handing. National Security Guard (NSG) has to be requisitioned in such situations. Crisis Management Plan of the Ministry of Railway envisages management of such crisis by the National Crisis Management Committee (NCMC) and Crisis Management Group (CMG) at the Railway Board level and by the zonal management at the zonal level. Coordinated efforts have to be ensured by all security agencies present at the spot. Senior most officials available at the spot shall handle situations in accordance with conditions of the crisis at local level and instruction received from concerned Crisis Management Group at Zonal and National levels. Quick Reaction Teams (QRTs) of RPF personnel should be available round the clock at major stations which will be immense help to tackle such situations during initial phases especially in cases of terrorist attacks.

**************

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CHAPTER – 13

CRISIS MANAGEMENT PLAN OF RAILWAY BOARD INTRODUCTION

Indian Railway has a vast network of freight and passengers per day. In any national level crisis, where major transport requirements are envisaged, Indian Railways will have to play an important role. However, Indian Railways can also get involved in a Crisis situation having national level repercussions needing assistance for other ministries/departments of Govt. of India. National Crisis Management Committee (NCMC): The NCMC is the apex body comprising senior officials of the Government of India to deliberate on the problems at national level. The following officers will represent the Ministry of Railways (Railway Board) in NCMC for the various crisis situations: i) All India Railway Strike : Member Staff

Member Mechanical (Alternate)

ii) Terrorism/Security related Crisis : Member Staff Member Traffic (Alternate)

iii) Natural Factor (s) related Crisis : Member Engineering Member Traffic (Alternate)

iv) Major Train Accidents : Member Traffic Member Mechanical (Alternate)

v) Crisis where Railways have to help other Ministries

: Member Traffic Member Staff (Alternate)

The Crisis Management Plan deals with National level crisis situations which are as under: 1. ALL INDIA RAILWAY STRIKE: 1.1 All the zonal railways have ‘Strike Scheme’ based on the vulnerabilities on their system.

Strike Scheme is updated and reviewed by the zonal railways from time to time. All the ZMGs will implement their respective ‘Strike Scheme’ at all levels and will keep CMG informed of the developments and assistance needed.

1.2 The board guidelines and general instructions of the strike scheme are to attain the following objectives: a) To provide an emergency organization to operate the Railway under such conditions

as large section of the Railways employees may go on strike which may also be accompanied by sabotage, intimidation of loyal staff or even civil unrest.

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b) To keep open in the event of a strike, Railway lines along with communication lines and to run the greatest possible number of passenger and goods services of an essential nature.

c) To safeguard and, in general, to prevent damage to Railway property, especially vital

installations. d) To protect, as far as practicable, Railway personnel who do not wish to join the

Strike and enable them to continue their work unmolested.

1.3 Role of other Ministries/Departments i) Railway is the nodal agency to deal with this crisis situation. Other

ministries/departments will render help and assistance to the railways to deal with this crisis.

ii) Strike Scheme of all the concerned zonal railways is circulated to the district Magistrates and superintendents of police of the concerned districts and the Chief Secretaries and directors General of police of the concerned states. They will ensure that the provisions contained in the Strike Scheme booklet are read and understood by them so that the same can be implemented at the time of actual happening. Local SOPs will be drawn by the police and civil administration for facilitating ground operations at the time of crisis.

iii) Railway and civil intelligence agencies will exchange and share information indicative of any developments leading to the railway strike. Local intelligence agencies will also communicate information about the confidential activities of the Striking employees to the Railway Administration on continuous basis.

iv) Local Civil administration and the police will actively associate in the deployment plan to be prepared by the Railway protection Force to guard the critical operational installations like signaling rooms, ASMs cabins/offices, running rooms, etc.; vulnerable locations like tunnels, bridges, etc.; manning and escorting of selected strategic trains, etc.

v) On contacting by the Railway Administration in the event of the strike, local police and Civil Administration will extend assistance to maintain law & order to facilitate working of the railway. Local Police Agencies will also act as per the development plan to extend help in guarding the critical railway installations and for escorting of trains.

vi) Local civil administration will ensure and assist railway in mustering the assistance from non-railway agencies like Public Works Departments, Irrigation departments, Private agencies in having the specially equipment available with them to facilitate smooth operations.

vii) Services of Para-Military services available in the affected region will also be extended, if needed through Ministry of Home Affairs.

viii) Territorial Army will be deployed as demanded by the Railways through Ministry of Defence.

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ix) Local fire services will be on the alert for their movement at the short notice in the event of fire/arson as reported by railways.

x) Government owned hospitals, private hospitals and other rescue resources will be on alert to take care of any medical related contingency that may occur during this period.

xi) All the other agencies of the local administration will be on alert to render help on short notice to ensure that railways run as smoothly as possible with all the resources pooled together.

2. TERRORISM/SECURITY RELATED CRISIS 2.1 Crisis like explosions on the Railways, large scale sabotage involving blowing up of

bridges and tracks require assistance of a more elaborate nature from outside Ministries or other agencies which may have to be tackled at the national level. Under such situations, Railways need to take the help of other Government and Non-Government Agencies for their expertise. Contact details of all such agencies should be included in the Disaster management plans of Zonal railways and divisions, which should be updated once every year in January. In addition to the hard copies, Railways should also have the web-based electronic versions of Disaster management plans on their Rail net server for expeditious search of the key information at the time of Crises.

2.2 Under these situations, the instructions contained in the Railway Accident Manual/disaster management plan would be applicable with suitable modifications as required by local circumstances. In these situations the GRP and Civil Police would play a more important role as they would be investing the criminal case relating to sabotage/explosion, which would need a lot of assistance from the railway authorities. While Co-ordination among different railway agencies would be done by the senior-most railway officer present at the site, he should specially nominate a senior RPF officer to coordinate with the police agencies.

2.3 In cases of large scale incidents of sabotage of explosion on railways, requiring assistance from Ministry of Home Affairs, Cabinet Secretariat and the State Governments, Director General, Railway protection Force, will coordinate on behalf of the railways as convener of CMG for this crisis.

2.4 Role of other Ministries/Departments

i) Ministry of Home Affairs is the nodal agency to deal with this crisis situation. Railways at operational level will render help and assistance and will facilitate to deal with this crisis on the railway system.

ii) Intelligence agencies will keep informing the railway administration and the local police about the likely terrorist attacks/sabotage on the railway system. Local police will co-ordinate and liaison with railway authorities in warning of any imminent danger.

iii) Local police responsible for the maintenance of law and order in that region will have SOPs in place in co-ordination with all the other agencies like Railway Protection Force, Government Railway Police, and locally deployed staff of the railway to guard vulnerable railway installations like major railway stations, trains, vulnerable locations, etc. It will act accordingly to this SOP on receipt of intimation of any terrorist/security

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related crisis. It will take command of the situation and order the railway authorities at the site of the incident to facilitate their operation. It will cordon of the affected area to facilitate the rescue, relief and restoration work.

iv) Civil administration will alert government and private hospitals and rescue resources to reach the site to take care of the victims. Trauma centers, if any, in the region should be alerted to receive the victims for their expeditious treatment.

v) Local civil administration will organize surveillance of the terrorism prone area after the event to preclude another happening.

vi) MHA will activate National Security Guard and help from other security related agencies to reach the site of crisis and take over from the local personnel for larger operation.

vii) MHA will also requisitioned national disaster response force, if so considered essential for the crisis and will direct the force to reach the place of crisis.

viii) Ministry of Health and Family Welfare is procuring a container based Mobile hospital. Once it is in position, it can be deployed for major disasters, if the situation so warrants.

ix) Ministry of Defence will mobilize defence personnel to take over the crisis situation as per the need.

3. NATURAL FACTORS RELATED CRISIS

3.1 On receipt of warning about any imminent cyclone, flood etc. that can affect the railway system, the concerned railway administration will take immediate steps to warn the field units well in advance to mitigate the effect of such an event. For this purpose every zonal railways will have provisions in their respective disaster management plan which should be immediately invoked to action.

3.2 ZMG in the zonal Headquarter will assemble in the disaster management control room and will take appropriate measures to mobilize resources from all the agencies to manage the situation. It will assist, help & guide divisional railway managements in their endeavors and will organize to supplement their efforts under such crisis situation.

3.3 ZMG will also approach other ministries through NDM control room and also through the CMG in the Railway Board for any help needed at their level.

3.4 Role of other Ministries/Departments

i) Meteorology department will communicate the natural factors like cyclone, heavy rains, and earthquake related information to the local railway administration to have them warned of any imminent crisis situation.

ii) SOP for transmission of the warning to the field units will be immediately activated to take appropriate preventive measures.

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iii) On serious disruption of traffic on the railways, local agencies like public works department, irrigation department, local defence and Para-military units will assist railways as per the request from the railway administration.

iv) Local civil authorities and police will assist railways in ensuring security of passengers in the stranded trains and at the stations. They will also assist in reaching water and food to the stranded passengers with help of defence/para military personnel, if so needed.

v) Local civil administration will assist railways in harnessing resources from non-government agencies also e.g. divers, earthmoving equipment, etc.

vi) Resources with all the agencies will be polled and leveraged to help evacuation, if so needed.

vii) Department of Space will provide flood inundation map/information to the concerned Railway Administration to facilitate their being warned of any imminent crisis situation.

4. MAJOR TRAIN ACCIDENT

4.1 On received of information of a Train Accident involving/suspecting injures or death of passengers, Accident Relief Medical Equipment Vans (ARMVs) and Accident Relief Trains (ARTs) which are stationed at strategic locations, are immediately turned out for the site of accident with Doctors, Paramedical Staff, rescue workers and Engineers.

4.2 All Railway men, since their recruitment, are made aware of sacredness and vital

importance for dispatch and movement of ARMVs and ARTs within prescribed time.

4.3 The Medical Team attends to the injured passengers and seriously wounded are transported to nearby hospitals.

4.4 The cost of such treatment is borne by the Railways. Dead bodies are handed over to Police for further action such as autopsy etc. for medico-legal purposes.

4.5 ZMG will also approach other ministries through NDM control room and also through the CMG in the Railway Board for any help needed at their level.

4.6 ROLE OF OTHER MINISTRIES / DEPARTMENTS With the enactment of the Disaster Management Act- 2005 which envisages participation by all stake holders based on their expertise, the golden hour i.e. first hour after the accident is to be generally managed by the few on board railway staff, railway staff working at the nearby areas, unaffected train passengers, local police and fire brigade, local hospitals and doctors, other relief rescue workers in the nearby areas. Keeping the above in view, zonal railways are coordinating with the non-railway, govt/non-govt. resources available with various agencies so that the same can be requisitioned immediately to help the affected persons. This information has been made part of the Disaster Management plans of the Zonal Railways.

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5. Crisis where railways have to help other ministries Ministry of Railways will provide emergency support and assistance to other ministries mostly in regard to rail transportation. For this purpose Ministry of Railways has issued an Emergency support Function plan(ESF) vide 2003/Safety(DM)/6/3 dated 25.10.04 nominating Quick response Teams (QRTs) at the Ministry level and Zonal railway level as well. QRT at the level of Ministry of railways is CMG for dealing with the crises situation to help other Ministries. The CMG will obtain directions from NCMC and organize the necessary relief operations through field level QRTs. The concerned Ministry will make their own Contingency plan bringing out the assistance required from the Railways, which will be mobilized.

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CHAPTER – 14

IMPORTANT NUMBERS TO DEALTHE DISASTER/ACCIDENT

Important Phone Numbers and Nodal Railway Officers for Emergency Services of South East Central Railway.

Railway Bilaspur Exchange Code: - 075 BSNL Code:-07752

RAILWAY BSNL/Airtel Designation Office Resid. Office Resid. CUG Mobile

No. G.M 64000 64001 247000 269005 269004 FAX 64074 428468 A.G.M 64700 64701 247158 428998 9752475400 FAX 64764 410306 Secretary 64002 64003 247002 247003 97524-75001 FAX 64075 247008 SDGM 64006 64007 414229 247023 97524-75003 FAX 64076 414229 DGM-G (CPRO) 64008 64009 413008 247219 97524-75004 FAX 64077 409165 ADGM 64010 64011 97524-75012 Asstt. Secretary (G) 64012 64013 414732 268183 97524-75005 Astt.Secretary (Conf) 64014 64015 417914 247040 97524-75010 Sr.PRO 65922 65923 413971 415516 97524-75013 C.C.M 64300 64301 416285 426825 97524-75950 FAX 64388 418040 C.C.M.-FS & CL 64302 64303 414377 402392 97524-75952 Dy.C.C.M - Claim 64308 64309 415256 427840 97524-75957 Dy. CCM-HQ 64312 - 411837 240196 97524-75954 PCE 64200 64201 410885 268133 97524-75200 FAX 64267 414042 CTE 64202 64203 409009 247227 97524-75204 CBE 64204 64203 415572 422943 97524-75202 CE/TS&HQ 64206 64207 269175 268040 97524-75207 CE/P&D 64208 64209 269176 217920 97524-75205 Dy CE/Br 64210 64211 410440 426941 97524-75211 Dy. CE TP 64212 64213 415548 247341 97524-75214 Dy CE-Track 64216 64217 410999 268224 97524-75210 Dy.CE -G 64218 64219 417792 247222 97524-75209 CEE 64400 64401 410305 427730 97524-75300 FAX 64472 410305 CEGE 64402 64403 415533 416134 97524-75302 CELE 64404 64405 415547 247363 97524-75301 CEDE 64406 64407 415558 268055 97524-75303 AEE/ HQ 64414 64415 420344 407375 97524-75307 PS to CEE 64416 64417 - 423547 97524-75308 C M - IT 65900 65901 413555 247225 97524-75890 FAX 65917 410167 Dy CM-IT 65902 65903 416988 - 97524-75891

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RAILWAY BSNL/Airtel Designation Office Resid. Office Resid. CUG Mobile

No. CME 64700 64701 247158 428998 97524-75400 FAX 64764 410306 CRSE 64702 64703 414710 414818 97524-75401 CMPE 64706 64707 415571 419442 97524-75402 CME/Plg 64704 64705 415540 415537 97524-75403 Dy. CME-Diesel 64710 64711 410308 412339 97524-75407 Dy CME - C&W 64712 - 415502 428002 97524-75406 AEME - Coaching 64722 64723 97524-75413 PS-I 64724 64725 97524-75412 C.M.D. 65500 65501 247047 247134 97524-75500 FAX 65518 247041 CHD 65502 65505 247241 268141 97524-75501 Dy CMD-H&FW 65506 65507 247042 268230 97524-75503 Asstt. Health Officer 65508 97524-75506 Asstt.PharmacyOfficer 65510 65511 97524-75505 COM 64600 64601 410991 415396 97524-75900 414848 FAX 64662 414901 CFTM 64602 64603 410992 415397 97524-75901 CPTM 64604 64605 415584 423281 97524-75902 CTPM 64608 64609 415576 415570 97524-75903 Dy COM-planning 64612 64613 417803 428765 97524-75910 Dy COM/G 64614 64615 410222 - 97524-75906 Dy COM Coaching 64616 64617 417698 247230 97524-75907 STM / G 64656 - 416691 422823 97524-75913 ATM/HQ 64620 64621 247009 415433 97524-75911 PS-I 64630 64631 97524-75915 CSO 65350 65351 415404 247044 97524-75550 Fax 65378 413911 D.M.P ROOM 65010 247235 Fax 247235 SSO- S&T 65352 65823 413911 - 97524-75552 Dy. CSO (Civil) 65354 65355 415521 247165 97524-75551 SSO/Traffic 65356 65357 213022 - 97524-75554 SSO/Elect 65358 65359 406651 420709 97524-75553 DMP Room CSC 64970 64971 414819 268217 97524-75700 FAX 64996 414819 ASC/PS 64976 417936 97524-75704 CSTE. 64800 64801 268059 268801 9752475800 FAX 64856 415274 CSE 64804 64805 415501 268189 97524-75801 FAX 64857 415573 CCE 64802 64809 268003 247173 97524-75802 Dy CSTE-Tele 64812 414433 240511 97524-75805 Dy. CSTE -Plg 64808 - 416510 268207 97524-75808

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Dy. CSTE –Sig. 64810 64811 416510 268207 9752475806 Dy. CSTE -G 64814 64815 268219 247108 97524-75807 EO to CSTE 64822 414436 220042 97524-75810 SSTE Plg. - - 247054 97524-75814 PS-I to CSTE 64826 64827 97524-75812 DRM 52200 52201 2561939 2565767 9730078000 ADRM 52202 52203 2565224 2565596 9730078001 CMS 52470 52471 2561016 2542130 9730078500 Sr. DCM 52230 52231 2562868 2565337 9730078950 Sr. DME 52270 52271 2560427 2565604 9730078400 Sr. DOM 52260 52261 2564917 2565984 9730078900 Sr. DSTE 52280 52281 2560638 2561191 9730078800 Sr. DEN/Co-ord 52220 52221 2561435 2561602 9730078200 Sr. DEE/TRD 52240 52241 2544226 2565172 9730078300 Sr. DSO 52266 52267 2545608 2543167 9730078550 Sr. DEE/OP 52242 52243 2561667 2565918 9730078375 DSC 52250 52251 2560707 2560458 9730078700 DRM 72200 72201 2252200 2881720 9752877000 ADRM 72202 72203 2252202 2254243 9752877001 CMS 72500 72501 2252022 2237100 9752877500 Sr. DSO 72266 72267 2252264 2883177 9752877550 Sr. DOM 72260 72261 2252260 2524547 9752877900 Sr. DSTE 72280 72281 2252280 2886681 9752877800 Sr. DEN/Co-ord 72220 72221 2252220 2521909 9752877200 Sr. DME /Co-ord 72270 72271 2252270 2889127 9752877400 Sr. DEE/OP 72242 72243 2252242 2882191 9752877375 Sr. DCM 72230 72231 2252230 2252233 9752877950 Sr. DEE/TRD 72240 72241 2252240 2882630 9752877300 DSC 72250 72251 2252250 2582844 9752877700 DRM 62200 62201 247100 247101 9752876000 ADRM 62202 62203 247102 247103 9752876001 CMS 62470 62471 247084 247071 9752876500 Sr. DSO 62266 62267 247166 247279 9752876550 Sr. DOM 62260 62261 247160 247161 9752876900 Sr. DSTE 62280 62281 247180 247181 9752876800 Sr. DSC 62250 62251 247150 241151 9752876700 Sr. DEN/Co-ord. 62220 62221 247120 247141 9752876200 Sr. DME 62270 62271 403555 247171 9752876400 Sr. DEE/OP 62242 62243 247142 243161 9752876375 Sr. DCM 62230 62231 247130 268486 9752876970 Sr. DEE/TRD 62240 62241 247140 268052 9752876300

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Phone numbers of Civil Authorities (South East Central Railway).

a) BILASPUR DIVISION:-

Civil Authority Town Code Office Residence Cell Collector 270070 270868 9437170868 SP

Jharsuguda

06645 270888 270808 9437967100

Collector 272265, 272225 273344 9438166617 SP

Sundargarh 06622 273324 273338, 273538 9438054259

Collector 222103 222101 9425580306 SP

Raigarh 07762 223333 222244 9425507181

Collector 222208 222276 9425520201 SP

Janjgir 07817 222153 222097 9425258168

Collector 222886 222486 9425282333 SP

Korba 07759 224500 224505 9479193300

Collector 223344 223322 9425245777 SP

Bilaspur 07752 223330 223333 9479193001

Collector 222400 263400 9407273339 SP

Anuppur 07659 222001 263111 9425106422

Collector 241700 241300 9425679288 SP

Shadol 07652

Collector 222600, 222030 222700 9425325258 SP

Umaria 07653 222164 222165 9425921899

Collector 220701 222700, 240700 9425202346 SP

Ambikapur 07774 220604 230502 9479193501

Collector 232721 232720 9425254800 SP

Baikunthpur 07836 232223 232239 9479193700

Collector 220009 226500 9425821181 SP

Katni 07622 222786 224300 9425378241

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b) RAIPUR DIVISION:

DISTRICT: DURG CODE: 0788 Civil Authority Office Residence Collector 2322655 2322002 SP (Suptd. of Police) 2322071 2322003 Police Control Room 100 DISTRICT: RAIPUR CODE: 0771 Designation Office Residence Collector 2426024 2882450 SP (Suptd. of Police) 2285004 4247103 Police Control Room 100, 4287100 DISTRICT: DHAMTARI CODE: 07722 Designation Office Residence Collector 237592 237593 SP (Suptd. of Police) 238265 232601 Police Control Room 100

c) NAGPUR DIVISON:-

DISTRICT: BALAGHAT CODE: 07632 Civil Authority Contact numbers Collector 240150,240660, M-09425811710 SP (Suptd. of Police) 240021,240020, M-09425170958 Police Control Room 100,241800,240044 DISTRICT: BHANDARA CODE: 07184 Civil Authority Contact numbers Collector 254777,254666, M-9422914720 SP (Suptd. of Police) 252440,252280, M-9422614743 Police Control Room 252400 DISTRICT: CHANDRAPUR CODE: 07172 Civil Authority Contact numbers Collector 255300,255200, M-9423009356 SP (Suptd. of Police) 255100,255202, M-9823623210 Police Control Room 100,251200 DISTRICT: CHINDWARA CODE: 07162 Civil Authority Contact numbers Collector 242302,242303, M-9425308300 SP (Suptd. of Police) 242304,242305, M-9424437743 Police Control Room 100,244888,245473

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DISTRICT: GADCHIROLI CODE: 07132 Civil Authority Contact numbers Collector 222001,222002, M-9975386219 SP (Suptd. of Police) 222151,222152, M-9823129001 Police Control Room 100, 222100 DISTRICT: GONDIA CODE: 07182 Civil Authority Contact numbers Collector 236149,236348 SP (Suptd. of Police) 236293,236494, M-9423597333 Police Control Room 100,236100 DISTRICT: HOWBAGH (JABALPUR) CODE: 0761 Civil Authority Contact numbers Collector 2624100,2603333, M-9425040630 SP (Suptd. of Police) 2676111,2676222, M-9425403242 Police Control Room 100,2676100,2676101 DISTRICT: MANDALA CODE: 07642 Civil Authority Contact numbers Collector 250600,250601, M-09425180081 SP 250800,250801, M-09893291174 Police Control Room 100,250613 DISTRICT: NAGPUR CODE: 0712 Civil Authority Contact numbers Collector 2564973,2561755, M-9822470002 SP (Suptd. of Police) 2566662,2562139, M-9923527979 Police Control Room 100,2561222,25664333 DISTRICT: RAJNANDGAON CODE: 07744 Civil Authority Contact numbers Collector 226236,226237, M-9425254525 SP (Suptd. of Police) 226399,286633, M-9479192100 Police Control Room 100,286622,401100, M-9479192199 DISTRICT: SEONI CODE: 07692 Civil Authority Contact numbers Collector 220444,220301, M-9425828382 SP (Suptd. of Police) 226689,225589, M-9425180473 Police Control Room 220955,221309

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Phone numbers of Senior Officials of State Administration Chhattisgarh. Designation State Division Phone numbers (STD Code-0771)

Chief Secretary 2221207& 4080207(O), 4050977(R), 9826622633 (M)

Home Secretary 2221338&4014145(O), 2881335(R), 9406020200 (M)

DG of Police 4240001(O), 4240005(R) Secretary of DM 2221120 & 4080349 (O), 2425091(R),

9425208500 (M) Joint

Secretary/DM 4080946(O), 4024619 (R), 9425307888

DM Cell

Chhattisgarh Raipur & Bilaspur

2221242, 4080593 (O)

Phone numbers of Senior Officials of State Administration Madhya Pradesh. Designation State Division Phone numbers (STD Code-0755)

Chief Secretary 2441848,2441370 Home Secretary 2441816

DG of Police 2443500 In charge of DM

Madhya Pradesh

Bilaspur & Nagpur

2461538

Phone numbers of Senior Officials of State Administration Maharashtra. Designation State Division Phone numbers (STD Code-022)

Chief Secretary 22025042,22028762, 9869045676 Home Secretary 22029959,9821063750

DG of Police 22026672 In charge of DM

Maharashtra. Nagpur

25608208

Phone numbers of Senior Officials of State Administration Orissa. Designation State Division Phone numbers (STD Code-0674)

Chief Secretary 2534300,2322196,2536700(O),2534400 (R) Home Secretary 2531515,2322461 (O),2531721(R),

DG of Police

Maharashtra. Nagpur

0671-2301151,2306501(O),2304662,230667(R)

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a) Phone Numbers of Government as well as Private Health units (SEC Railway) Bilaspur.

Station Name of the Hospital STD BSNL Central Hospital SEC Railway 247099,268050 CMS Medical College Sadar Bazar 222301 Apollo Hospital 248300 Apollo City Center 220009,416300 Mission Hospital 226301 Care & Cure 250036,212227 Bajaj Nursing Home 226758 Sanjivani Hospital 231222,404065 Gayatri Hospital 266647 J.J. Hospital 249644 Luthra Nursing Home 400965,226297

Bilaspur

Budhiya Nursing Home

07752

235330 Dr. Divedi 9893121248 Kargi Road Dr. Prakash Mishra

07752 9893429499

Civil Government Hospital 07751 22408,220496 Pendra Government Hospital Gauralla 07750 220114 Community Health Center 220134 Anuppur Seva Sadan

07659 222308

Amlai Central Hospital 07652 222125/250327 Railway Hospital 231670 Shahdol Cristian Hospital

07652 223002

Norwazabad Central Hospital, SECL 07653 268230 Umaria Civil Hospital 07653 222314

Health Unit SEC Railway 203511 Central Hospital SECL 241266/241226 Community Health 241590

Manendragarh

Regional Hospital

07771

261148/254234 SECL Hospital cHURCHA 07836 266247 Kotma Primary Health Center 07658 233066 Regional Hospital 269407 Chirimiri Regional Hospital, HECL

07771 269450/269741

Bijuri SECL Bijuri Hospital 07658 264483 SECL Hospital 266445 Baikunthpur Government Hospital

07836 232993

Karonji Health Unit SEC Railway 07775 280925 Central Hospital, SECL 264350 Bishrampur Government Hospital, BSPR

07775 264579/205519

Government Hospital 222782/220070 Holly Cross Hospital 222353 Arihant nursing Home 235102 Parid nursing Home 241525 ShriRam Hospital 220208

Ambikapur

J.J. Hospital

07774

221340

- 44 -


b) Phone Numbers of Government as well as Private Health units (RaipurDivision). Station Name of the Hospital STD BSNL Raipur C.G Hospital, Choubey colony. 0771 2253600/2253690 Raipur Devi Laxmi Hospital, Ring Road 0771 2421964/4051763 Raipur Devkripa Hospital 0771 6542848 Raipur Dharmarth Hospital 0771 4032707/4280707 Raipur Gurunanak Hospital 0771 4270184 Raipur Jaisal Nursing Home 0771 2883240/2884920 Raipur Ramkrishna Hospital 0771 M-9827134600 Raipur J.N.M Medical College 0771 2419001/02/03 Raipur Modern Medical Institute 0771 2419001/02/03 Durg M.P Nursing Home 0788 2324910 Bhilai Apollo BSR Hospital 0771 4085100

c) Phone Numbers of Government as well as Private Health units (Nagpur).

Station Name of the Hospital STD BSNL Dongargarh Community Health Center 07823 232697 Durg District Hospital 0788 2322808 Rajnandgaon District Hospital 07744 223587

Subsidiary Health Center/Darekasa 07180 220206 Rural Hospital/Salekasa 07180 244181 Rural Hospital/Amgaon 07189 225157 Primary Health Center/Amgaon - M-9923858020 B.G.W Hospital/Gondia 07182 223501 KTS Govt. Hospital/Gondia 07182 224130

Gondia(District)

Govt. Rural Hospital/Tirora 07198 254118 Subhash Govt.Hospital 232202 Tumsar PHC,DEWHATI

07183 223471

BHANDARA Distt. Govt. Hospital 07184 252247 Indira Gandhi Medical College 2726126 Govt. Medical College 2744671

Nagpur

Central Railway Hospital

0712

2561886 PHC Hospital 236605 Kanhan JLN Hospital

07109 234142

Kamptee PHC-Kamptee 07109 282660 Army Hospital 288591 Balaghat District Hospital 07632 240113

CHC, Hospital, NIR 240368 Nainpur PHC, Pindrai

07646 274555

- 45 -


CHC, Ghansore 07693 280288 Seoni Dist. Hospital, Seoni 07692 220222/220376 Seth Govind Das Govt. Hospital 2622202 PHC Hospital/Bargi 2860274

Jabalpur

S.C.B. Medical College

0761

2673641/267345 Saoner Govt. Hospital 07113 232279

District Hospital 243442/43 Chindwara Path Multispeciality

07162 247169

Gadchiroli PHC, Ganchiroli 07137 272425 Christan Hospital 272016 Chandrapur Rural Hospital

07177 272102

Nagbhir Rural Hospital 07179 240063 Tirodi Govt. Hospital 07198 254118 Ramtek Govt. Hospital 07114 255164

- 46 -


Local Resources (South East Central Railway).

a) Bilaspur Division Station Local Resources Phone Numbers

Fire Brigade station, Nagar Palika 07659-222015 Road Transpot Depot 09755653844 Organization of flood light equipments 9406735977/9425473041 Road Cranes, Bulldoze etc (Pankaj Bhojwani) 975563844

Anuppur

Boatmen and availability of boats(Saran Singh) 9589715686 Fire Brigade station/OPM/Amlai 07652-286381 Organization of flood light equipments 9826131486

Amlai

Boatmen and availability of boats 9589715686 Fire Brigade station, LIL/AKT 9893497149 Akaltara Road Transpot Depot (RTO) 07817-244103 Fire Brigade station 07774-220100 Tent House 09406030253 Road Cranes, Bulldozer (Babna Motors 9406030253/942558084

Ambikapur

Home guard Rescue Team 9827179448/07774-240527 Road Transpot Depot 9301976351 Organization of flood light equipments 9329842484

Manendragarh

Road Cranes, Bulldozer, Near forest officer 07658-274194 Fire Brigade station, Monet Ispat pvt. Limited 9255093682 Organization of flood light equipments 9827197942 Road Cranes, Bulldozer 9255093692

Raigarh

Boatmen and availability of boats 9424189582 Fire Brigade station 07819-222223 Organization of flood light equipments 9981630816/9329908889 Road Cranes, Bulldozer, JCB 9329434034

Korba

Boatmen and availability of boats, CPH 9617957558 Nagar Nigam, 07752-495001 Organization of flood light equipments 9827167032/9926689637

Bilaspur

Road Cranes, Bulldozer, JCB 9827174711/9301745711 Road Cranes, Bulldozer, Anshu Crane service 9425843842/9826409437 Shahdol Road Transpot Depot, Jailaxmi Transport 9425181685

Brajrajnagar Road Transpot Depot 9437057051/943 Organization of flood light equipments 9938080310 Himgir/Belpahar Fire Brigade station 101,06645-258777/258333

Fire Brigade station 07762-272380 Kharsia Organization of flood light equipments 9826110002 Fire Brigade station 07658-233260 Kotma Boatmen and availability of boats, Bijuri 9301877437 Fire Brigade station 07817-222097/222235 Organization of flood light equipments 9329630589

Naila

Road Cranes, Bulldozer 9300659820/9425541353 Road Transpot Depot 9425223253 Organization of flood light equipments 9826364417

Sakti

Road Cranes, Bulldozer 9425538515

- 47 -


Boatmen and availability of boats,CPH 9617957558 Umaria Fire Brigade station 07653-222242 Organization of flood light equipments 9425183885 Road Cranes, Bulldozer 07653-222023

b) Raipur division Agencies having Road Cranes and Bulldozers

Name of Organization Phone numbers Vatsa Cranes service Chhawani Bhilai 9329535321/9755185203 KU KU Cranes & Trailors, Bhilai 9893416117 Mahalaxmi Trading Telibhanda 9827142181/9827460002 Urla crane service 9827151084/9300481572 Psbah crane service Ring Road No.2 Raipur 9827163056

FIRE FIGHTING FACILITY Fire brigade station, Raipur 101,0771-4016101 Bhilai Steel Fire station control 0788-2852222,

2852223,2852666,2852668,2852488 Fire Brigade Dhamtari 07722-101/240701

Organization having flood light equipments & tents Maa Gouri Kiraya Bhandar, GE Road Raipur 0771-4052638/9827152501 Priya Kiraya Bhandar station road, Raipur 9302569650 Mahendra Kirya Bhandar, Kapa, Pandri 9301745377/9329108600 New Bharat Kiraya Bhandar, Shankar nagar Lodhi para. 9826122220/9827122220 Raipur Kiraya Bhandar 930118998 Sri Ganesh Kiraya Bhandar 9827110076/9907151354 Puja Kiraya Bhandar 9827176704 Welcome Kiraya Bhandar, near police chowki 9425204080 Gautam tent house, GE Road Bhilai 9827184823 New Quality Tent House, Gurudwara Bhilai 9300295393

Road Transport Depot Ajay Travels, near Naveen Bazar, Tatyapara 9827112121, 0771-4222444 Ascent Air Travels, D.M. Plaza 9329394294/9993088930 Balaji Holidays, OPP Rajkumar College 9893289012 Dubey Ranvels/Pandari 0771-4058494 Mahendra Traveller 0771-4058415 Kanker Travels/Pandari 0771-4058191 Saibara Travellers/Pandari 0771-4057328

Local Air and TV stations Dordarshan, Raipur 0771-2283853(Fax)

0771-2283852 (Station Director) 0771-2283860 (Transmitters room) 0771-2283850 (Duty room)

- 48 -


Sahara swmay 2582362, 4036993 Akashwani 2432047

List of Home Guard Raipur 0771-2426823 Durg 0788-2322571 Dhamtari 07722-238132 Bilaspur 07752-251766 Blood Bank Red Cross Blood Bank, Raipur 0771-2880111,2880272 City Blood Bank, Vivekanand Ashram, Raipur 0771-4096061, 9827122374 Bilasa Blood Bank, Shankar Nagar, Raipur 0771-4009304 Sai Sahara Blood Bank, Ghadi Ckowk, R 0771-2551050 SSD Blood Bank, Kotora Talab, R 0771-2422980/4053296 United Blood Bank, Raja Talab, R 0771-2426214

C. Nagpur division

Agencies having Road Cranes and Bulldozers Name and address Phone numbers CMMO/Balaghat 07632-241377 Bhandara Road (Sun Flag Iron and Steel) 07197/07184-285551 Chindwara -Khalsa Auto Engg./CWA 07162-245066, 09425776666

Area wise list of lighting service providers BMP (Gurudeo Decoration, Bhamhapuri) 07177-273382 BTC-Pandit Decoration, Ward No.16, Durga Chawk 07632-241493 CWA-Sahani Decoration, Shop No.11, Tilak market. 07162-329757, 9329436448 G-Alide Electrical Works, Rail toil, Gondia (MS) 07181-252347, 9423176007 HBG-Khalsa tent house, near Rly. Rest house. 0761-4037119,9826123245 RJN-Panchsheel Decorator, Kamptee line. 07744-225088, 408588 RMO-Shankarrao Dhindre, Electrical contractor. 07165-275634

Organization having flood light equipments & tents Balaghat (Irrigation department) 07632-241340 Bhandara Road (Sun Flag Iron and Steel) 07184-285551 Chindwara (Bharat Mangal Tent House) 07162-242127/245234 Chindwara (Sahani Decorators) 07162-236621 Rajnandgaon (CSEB Office) 07744-225115 Fire Services NGP/Fire brigade 0712-101,2567777 Mandala/ Fire brigade 07642-251078 BTC/ Fire brigade 07632-241377 BRD/ Fire brigade 07184-101/252915

- 49 -


Chandrapur/ Fire brigade 07172-101,255650,250220 Chindwara/ Fire brigade 07162-101/244955 Gondia/ Fire brigade 07182-101,222101,237601

Ambulance Services NGP/Ambulance Service 0712-6634805 Mandala/ Ambulance Service 07642-252336 BTC/ Ambulance Service (Samarpan) 9425138768 BRD/ Ambulance Service 07184-252247 Chandrapur/ Ambulance Service 07172-250400 Chindwara/ Ambulance Service 07162-243443 Seoni/ Ambulance Service 07692-220222 Rajnandgaon/ Ambulance Service 07744-221600

- 50 -


Details of NGOs involved in Disaster Management (South East Central Railway).

a) Bilaspur Division Station Name of the office Phone numbers Bilaspur Lions club Bilaspur care 9827153097 Bilaspur Lions club Bilaspur city 9425219552 Bilaspur Lions club Bilaspur gold 9893592961 Bilaspur Lions club Bilaspur main 9827156680 Bilaspur Inter wheel club of Bilaspur 9826391900 Bilaspur Rotary club 07752-223191 Bilaspur Pahal 9907444316 Ambikapur Sai Sewa Samity 07774-222348 Ambikapur Red cross Society 07774-222322 Ambikapur Marwadi Yuva manch 9406448503

b) Nagpur Division Station Name of the office Phone numbers Balaghat Shree Mahaveer International Social org. 07632-241752, 9425822575

Rotary Club (Shri Juti Joshi, President) 07172-252455 Rotary Club (Shri Y.E. Kulkarni) 07172-255066,255067,255530

Chanda Fort

Lions Club (Shri Shalesh Darbar President) 07172-253772,256267,276252 Chindwara Indian Red Cross Society. 07162-242302, 242303 Gondia Red Cross Society. 07182-235704,235706

Rotary Main Shri Tabu Bhawaghar 0712-2582923, 9373117415 Rotary East 0712-2767318, 2761432 Green City 0712-2531260, 2744897

Nagpur

Highland Club 0712-2561420,2642420

c) Raipur Division Station Name of the office Phone numbers

Chetna Manch 0771-223681 Pratigya 0771-4264906, 9407729229 Pariwar Paramarsh Kendra 0771-2423499 Missionaries of Charity 0771-242441 Rupantar 0771-2424669

Raipur

Bharatiya Mahila Federation 0771-223681 Jila Saksharta Samiti 0788-2211821 Mahila Mukti Morcha (C.M.M) 0788-228550 Dalit Manav Kalyan Sansthan 09788383873

Durg

Block Literacy Project 07824222395 Dhamtari Adarsh Mahila Samaj 0722-237278/237599 Manab Seva Kendra 07722-236251

- 51 -


TELEPHONES NUMBERS OF ART IN SEC RAILWAY

Station Mobile No. INMARSET NO (00870) BILASPUR DIVISION

9424140361 Telephone 763096240 9424140362 FAX 763096241 9302132238 DATA 763096242 9302132239 9893621954

BILASPUR

9981502104 9424140363 Telephone 763945615 9424140364 FAX 763945616 9302132240 DATA 763945617 9302132241 9981502109

SHAHDOL

9755558341 9424140365 9425140366 9302132242 9302132243 9755558342

KORBA

9981508226 RAIPUR DIVISION

9424201045 Telephone 763945623 9424201046 FAX 763945624 9009990160 DATA 763945625 9009990161 9179035005

BHILAI

9179035006 NAGPUR DIVISION

9421767408 9011670864 9890645096

ITWARI

9673762600 9657883573 Telephone 761111724 9421278948 FAX 761111725 9960181633 DATA 761111726

GONDIA

9673413023 9424772753 Telephone 763096087 9754831334 FAX 763096088 9630809534 DATA 763096089

NAINPUR (NG)

9098647137 9617735968 9407172240 9630809435

CHHINDWARA (NG)

9098647135

- 52 -


COMMISSIONER OF RAILWAY SAFETY

SN Name & Designation Office & Residence Telephone No, FAX No. & Mobile

1 LKO,Prasant Kumar (CCRS) NER, NR

Rly-31140(NER) (O), 23290(NR) (O), 0522-2233108(NEP-O), 2237702(R), 2233095(F)

09794842049 (M) 2 Mumbai, Chetan Bakshi (CRS)

CR, WR Rly-54950(CR-O), 22695(WR-O), 022-

22056058(O), 22824367(R), 09821081597.

3 Kolkata, Ranjeet Yadav, CRS-Eastern Railway.

033-22483945(O), 22227061(O), 09002020991.

4 New Delhi, R.K Kadam (CRS), Northern Railway.

Rly-54752(O), 54753(O), 011-26886589(O), 22743345(R), 22712636(R),

09717630004 (M). 5 LKO, P.K Bajpai (CRS), N.E Railway Rly-23291(NR-O), 31141(NER-O), 0522-

2234515(O), 2235232(R), 09794842050. 6 Kolkata, Balbir Singh (CRS), NF Railway Rly-27060 (O), 033-22481493 (O),

09830111493 (M) 7 SBC, K.J.S Naidu (CRS), Southern Rly Rly- 53200 (O), 53201 (R), 080-22265926,

09731666003 (M) 8 S.C, D.K.Singh (CRS), SC Rly Rly- 86980(O), 86979(O), 040-27003363

(R), 09849495073 (M) 9 Kolkata, S.Nayak (CRS), SE Rly Rly- 27062(O), 44604 (O), 033-

22484858(O), 22227062 (O) 24483530 ®, 09002080850 (M),

10. Mumbai, Chetan Bakshi, ( CRS), Western Rly,

Rly-22694(O), 022-22034351(O), 22824367(R), 09987640290 (M).

- 53 -


IMPORTANT TELEPHONE NUMBERAS of RAILWAY BOARD

Railway Board-STD CODE(011) & Rly. Code-030

Office Residence Designation BSNL Railway BSNL Railway CRB

23384010, 23382753,

23381453(F) 44700 , 24103761,

24104627(F) 44701

Secretary/RB 23385227 23382068 44714 24672591

09810099312 (M) 54082

PPS/ MS 23382762 44704, 44721 25611983, 09971397182(M) -

PPS/ME, 22383879 44706 09958293598 (M) -

Member Mechanical 23381477, 23385113 (F) 44708 29231125,

09810099317 (M) -

PS/ML, 23385100 44710 22718716 - MT 23382776 44712, 44726 (F.) 23388237 -

DG RPF 23382209, (F) 23303984 43480 24101648,

09810096981 (M), 43964

DG/ RHS 23383638, (F) 23303985 43799 24109022,

09810048950 (M) 53240

Advisor/Safety 23381344, (F) 23386215

43302

23073197, 09818798390 (M)

-

Director(Safety-I) 23387009 43667 28082556, 09910487477 (M)

-

Director(Safety-II) 23389987

43446 26102988, 09910487332 (M)

-

Director(Safety-III) 23385047 43239 09910487542 -

Director(Safety-IV) 23070944 43574 28042629, 09910487540 (M) -

Executive Director(Safety) 23387568 43890 26137317,

09717647300 (M) -

Safety Cell 23382638

43399 43599

------ ----------

- 54 -


Telephone Numbers of CSO's in Indian Railways

SN Railway Phone No. Railway

Phone No. (DOT)

Mobile No.

1. CR 010-55590 022-22620778 09987640590 2 ER 020-24501 033-22303948 09002020990 3 ECR 025-23302 06224-272874 09771425940 4 ECoR 085-54066 0674-2303557 09437097020 5 NR 030-32744 011-23388050 09717630904 6 NCR 035-23407 0532-2230442 09794835902 7 NER 040-64708 0551-2200835 09794840901 8 NFR 050-23350 0361-2676016 09957550730 9 NWR 095-25660 0141-2725920 09001195910

10 SR 060-22405 044-25354233 09003060940 11 SCR 070-86438 040-27832342 09701370730 12 SER 080-44360 033-24391038 09002080660 13 SECR 075-65350 0775-2415404 09752475550 14 SWR 065-26150 0836-2289813(O) 09731665730 15 WR 090-22201 022-22055205 09004490730 16 WCR 015-54202 0761-2627627 09752415650 17 KRCL 019-870395 022-27564027 09870592590 18 Metro (Dy.

COM/safety 020-55701 033-22267569 09007041903

- 55 -


CIVIL DEFENCE VOLUNTEERS OF SECR

Sl.No. Name Surname Designation Office Contact No Stn. 1 Manish Awasthy DGM(G) DGM(G) 9752475004 HQ 2 Clement Beck ADGM DGM(G) 9752475012 HQ 3 E. Jacob CCI CCM 9752475974 HQ 4 Jitendra Mourya Hd.Clerk CPO/BSP 9752475666 HQ 5 Pramod Rajak Hd.Clerk DGM(G) 9752475051 HQ 6 Subhangi Sr.Steno CEE 9752475053 HQ 7 Ranjit Ku. Bhattacharjee Hd.Clerk DGM(G) 9424148292 HQ 8 M.K. Bhargava OS-II DGM(G) 9752475056 HQ 9 Bahadur Singh Kanwar Hd.Clerk DGM(G) 9424169307 HQ

10 Tuhin Chatterjee Jr.Clerk DGM(G) 9303892567 HQ 11 Neeraj Tiwari Sr.Clerk DGM(G) 9926164434 HQ 12 Laxman Ram Sr.Peon DGM(G) 9981559729 HQ 13 Uttara Kumar Nishad Peon DGM(G) 9826151771 HQ 14 P.A. Naidu MV Driver DGM(G) 9424148012 HQ 15 S.P. Keshav A.A FA&CAO 9753264480 HQ 16 E. Seemachallam JAA FA&CAO 9827496884 HQ 17 J.S Tata Asstt.SO FA&CAO 9752475189 HQ 18 S Biswas Sr.StockVerifier FA&CAO 9752475187 HQ 19 Sevendra Kumar Nishad Peon CE 9329610720 HQ 20 Gopi chand Siware CI CCM/BSP 9752475971 HQ 21 Chandra Prakash Daharia Hd.Clerk CPRO/BSP 9977807782 HQ 22 T.S. Rao TI FA&CAO 9752475160 HQ 23 Gopal Krishna AA FA&CAO© 9424171794 HQ 24 Jagannath Swamy Tata Sr.Office Asstt FA&CAO 9752475189 HQ 25 V.K. Thakur Ch.OS Sr.DSTE/BSP 9752876872 HQ 26 E.Trinath Rao Guard"A" CYM/BSP 08103649950 BSP 27 B.Kali.Prakash Rao D(LP)A Sr.DME(D) 9179986205 BSP 28 V.K. Dhar E( LP ) CCC/BSP 9752441319 BSP 29 Malay Sil E( LP ) CCC/BSP 9752441597 BSP 30 M.R.Anand Rao Crane Driver SSE/BCN/BSP 9202453559 BSP 31 B.V Ramna Rao Welder Gr.II SSE(Coaching)/BSP 9589695297 BSP 32 Md. Kayum Tech Gr.I SSE(Coaching)/BSP 9752444450 BSP 33 Babu Rajak KSI-H SSE(Works)/East/BSP 9907152972 BSP 34 Kamal Kant Trackman SSE(P-Way)/BSP 9893386105 BSP 35 D. Murlidhar Trackman SSE(P-Way)/BSP 9827976762 BSP 36 R.K. Tamboli Clerk Sr.DPO/BSP 7828581645 BSP 37 Rajendra Lal Parwar Sr.Trackman SSE(P-Way)/BSP 9303638039 BSP 38 Manish Prasad Trackman SSE/P-Way/BSP 9770522164 BSP 39 Mukund Kumar Singh OS-II Dy.CE(Con)Plg./BSP 9425546338 BSP 40 M.K. Rathore Tech-II SSE/PSI/BSP 9752485683 BSP 41 Dushyant Yadav Trackman ADEN/CPH 9827924225 BSP 42 P.G. Naidu Vehicle Driver Sr.DEE/TRD/BSP 9752444358 BSP 43 Santosh Kumar Patel Guard CYM/BSP 9827470390 BSP

- 56 -


44 G.R. Mohan Guard CYM/BSP 8085953375 BSP 45 Shankar Rao CM_II CYM/BSP 9301051837 BSP 46 G. Soman Guard CYM/BSP 9630015909 BSP 47 B. Ravi Trackman Sr.DEN(Co-Ord)/BSP 9827192052 BSP 48 Jugal Tech-I Major Sick Line/BSP 7489396906 BSP 49 G.S. Juneja Guard CYM/BSP 9977177861 BSP 50 G. Vishwakarma Guard CYM/BSP 9630015640 BSP 51 N.J.S. Raju Tech-I Sr.DME(DLS)/R 9406016085 R 52 B.Bhaskar Rao Tech-I Sr.DME(DLS)/R 9424214048 R 53 Sudhir Sharma Tech-II Sr.DME(DLS)/R 9425511041 R 54 Ram Lal Sahu Tech-II Sr.DME(DLS)/R 9893303454 R 55 Botcha Ganpati Rao Tech-I Sr.DME(DLS)/R 9300202468 R 56 T.Srinivas Rao Tech-I Sr.DME(DLS)/R 9329697736 R 57 D.L.Ramesh Kumar Tech-II Sr.DME(DLS)/R 9425855742 R 58 D.Anantha Rao Tech-II Sr.DME(DLS)/R 9893280352 R 59 U.V.S.N. Murthy Tech-I CWM(WRS)/R 9827910879 R 60 P.Sanyasi Rao Tech-I Sr.DME(DLS)/R 9752445655 R 61 Rajesh Prasad Tech-III Sr.DME(DLS)/R 9827966553 R 62 Kamal .P. Bonda Diesel Cleaner Sr.DME(DLS)R 9098195035 R 63 R.Ravi Kumar Tech-I Sr.DME(DLS)/R 9752622126 R 64 G.Hari krishna Tech-I Sr.DME(DLS)/R 9300905486 R 65 G.Naga Raju Tech-I Sr.DME(DLS)/R 9424230653 R 66 Rajeswar Nagpure Tech-I Sr.DME(DLS)/R 9827495443 R 67 S.Shri.Hari Rao Tech-I Sr.DME/DLS/R 9406053804 R 68 Gorle Srinu Tech-I Sr.DME/DLS/R 989300898 R 69 Tarachand Sovidia Tech-III Sr.DME(DLS)/R 9716637731 R 70 V.V.Ramna Murthy Tech-I Sr.DME/DLS/R 9993859616 R 71 L.Raja Babu Tech-I SSE(Elect)/BMY 9752445110 R 72 Abdul Shakil Tech-I SSE(Elect)/BMY 9752445109 R 73 Deepak Kumar Purbey Help-II Sr.DEE/TRS/BIA 9098148785 R 74 B.Anand Rao MCM SSE(C&W)/BIA 9752564419 R 75 Ravindra Kishore Tech-I SrDEE/TRS)BIA 7826255570 R 76 S.K. Khanna RBA Asstt. RBA/NGP 09730016582 NGP 77 Sunil Gedam Tech-II Dy.CME(WS)/NGP 9422812566 NGP 78 Omprakash Tech-II Dy.CME(WS)/NGP 9021192656 NGP 79 Devendra Uikey Fitter-I SSE(C&W)NGP 9096078410 NGP 80 K. Yogiraj Pointsman SM/MIB 9423407913 NGP 81 V.B.M Krishna Tech-II Sr.DME(D)/MIB 9422823582 NGP 82 Deepak Kumar Hari Singh Safaiwala CHI/MIB 9730603678 NGP 83 Guru Nam Singh Khalasi SSE/W/NGP 52324 NGP 84 Harichand Sahu D/Mech Sr.DME/D/MIB 9021025834 NGP 85 Narendra Marshattiwar Safaiwala CHI/MIB 9326451994 NGP 86 Rakesh Kumar Yadav KSI-H SSE(C&W)/NGP 9420247534 NGP 87 Sunil Patil Khalasi CHI/MIB 9860102865 NGP 88 Rajesh Waghade Tech-II Sr.DME(D)MIB 9422822706 NGP 89 K.Ramana Rao TC CSM/RJN 9981892866 NGP

- 57 -


90 Rajendra Prasad Sanodiya Trackman SSEP-Way)ITR 9422349201 NGP 91 Manoj Jharia Trackman SSE/P-Way/HBG 9179387451 NGP 92 Rajendra Balpamde Sr.Porter CTNC/Koradi Sdg. 9960228413 NGP 93 Jitendra Pd. Chandrawansi Trackman Sr.SE(PWay)/HBG 9893641891 NGP 94 Mithilesh Kumar Kahar Tech-III SE(Elect)/NGP 9665369394 NGP 95 Md.Nazir Khan Safaiwala CHI/HBG 9755024529 NGP 96 Rajendra Fago Balpande Sr.Pts.Man CTNC/KRPH 9326512132 NGP 97 Prasant Verma TC CTC/Kalamna 9422117305 NGP 98 Yogesh Meshram CDV DME(D)/MIB 52573(Rly) NGP 99 Sunil Patil KSI CHI/MIB 9860102865 NGP 100 Suresh Singh Safaiwalla CHI/NGP 9890340085 NGP

- 58 -


SYSTEM MAP OF BILASPUR DIVISION

- 59 -


SYSTEM MAP OF RAIPUR DIVISION

- 60 -


SYSTEM MAP OF NAGPUR DIVISION

- 61 -


SYSTEM MAP OF SECR

- 62 -

disaster management plan - secr.indianrailways.gov.in

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