Direct Recruiting for Retail Recruiters

From the TA Call….

2

What did you learn? How did Nancy’s presentation change how you approach

direct recruiting? Any success stories?

What stops you from direct sourcing talent for your open positions?

Preparation is the key to success!

“Give me six hours to chop down a tree, and I will spend four hours sharpening the axe” – Abraham Lincoln

3

There are two basic steps at the heart of every successful direct recruiting initiative:

1. Building a good list of names to call

2. Being effective at processing the list

From the TA Call….

1. Build a good list of names to call Where are you calling? Who are you calling?

2. Be effective at processing the list When are you calling? Why should they be interested in your opportunity?

How do we answer those questions in a way that leads us to top retail talent for our open positions?

4

Where are you calling?

Technology is making it easier for us to identify businesses to target, regardless of geography. Yelp, Angie’s List, Yahoo Local, InsiderPages.com, etc Google Maps and other similar mapping services Local resources

CM’s and DM’s Better Business Bureau News affiliates

5

Who are you calling? While technology has made identifying businesses to contact easier, it can still be a challenge to identify names for specific candidates That doesn’t mean it’s impossible!

6

LinkedIn, Facebook, Twitter and Pinterest Utilize both personal

and company pages Company directories

Found on websites and via Google.

Local Resources

CM’s and DM’s BBB News stories Government

Employment Agencies

What if I can’t find a name? Never be afraid to call a business and ask for the Manager!

When are you calling?

Don’t call on Monday mornings or Friday afternoons Is this true for retail operations?

What are the best times to reach our managers? What are the worst times to reach our managers? Focus on off-peak times for retailers

Depending on the company/industry this may vary Can be counter to what we already know about the best times to reach active job candidates. Nights and Weekends

7

Don’t give up! It can take multiple calls to reach the right person.

Why should they be interested in your opportunity?

What does FedEx Office offer that other retailers do not? Work/life balance Manager schedules Advancement opportunity Promote from within Industry leader Do you want to work for the best?

Do your research before you pick up the phone!

Where is our competitive advantage? Visit their Career Site and learn about benefits like vacation time, stock purchase programs, health benefits offered, etc.

See if there is any financial information available? Are they profitable? Are they forecasting growth?

8

From the TA Call…

7 Steps to Successful Direct Sourcing Calls

9

IntroductionPermission

DescribeCompliment

InviteReferrals

Close

Questions?