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Datassur Direct claims settlement system for MTPL insurance in Belgium Daniel Frala Warsaw Datassur September 2009

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Direct claims settlement system for MTPL insurance in Belgium Daniel FralaWarsaw DatassurSeptember 2009. The Belgian motor insurance market. Source: CEA www.cea.assur.org. The Belgian motor insurance market. Top 10 (Economic groups in 2007) AXA/Winterthur27.26% - PowerPoint PPT Presentation

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Page 1: Direct claims settlement system for  MTPL insurance in Belgium Daniel FralaWarsaw DatassurSeptember 2009

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Direct claims settlement system for MTPL insurance in Belgium

Daniel Frala WarsawDatassur September 2009

Page 2: Direct claims settlement system for  MTPL insurance in Belgium Daniel FralaWarsaw DatassurSeptember 2009

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The Belgian motor insurance market

In € millions (2007)

Total premium income

% non-life premium income

Motor premium income

% motor premium income

innon-life

Belgium 31,440 30.18% 3,089 32.55%

France 194,310 30.01% 17,660 30.29%

Poland 11,580 41.77% 2,891 59.77%

Source: CEA www.cea.assur.org

Page 3: Direct claims settlement system for  MTPL insurance in Belgium Daniel FralaWarsaw DatassurSeptember 2009

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The Belgian motor insurance market

Top 10(Economic groups in 2007)

• AXA/Winterthur 27.26%• Ethias 15.78%• AG Insurance Belgium 13.69%• KBC 11.47%• P&V Assurances 7.99%• Dexia Insurance Belgium 5.66%• Mercator 5.62%• Allianz 4.06%• Generali Belgium 2.13%• Fédérale Assurance 1.56%

• Market share of the top 15 99%

Page 4: Direct claims settlement system for  MTPL insurance in Belgium Daniel FralaWarsaw DatassurSeptember 2009

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The Belgian motor insurance market

Number of insurance companies offering motor insurance in 2007

• Belgium 65

• France 119

• Poland 29

Source: CEA www.cea.assur.org

Page 5: Direct claims settlement system for  MTPL insurance in Belgium Daniel FralaWarsaw DatassurSeptember 2009

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The Belgian motor insurance market

Vehicle fleet as at 31 December 2008

• Cars 5,086,750• Vans 561,300• Motorbikes 384,310• Agricultural tractors 170,500• Lorries 104,810• Road tractors 48,680• Special vehicles 47,260• Civil engineering equipment 39,200• Agricultural equipment and cultivators 18,670• Buses and coaches 15,890

• Total 6,477,400

Page 6: Direct claims settlement system for  MTPL insurance in Belgium Daniel FralaWarsaw DatassurSeptember 2009

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The Belgian motor insurance market (2007)

Vehicle fleet

• Belgium 6,300,000

• France 38,640,000

• Poland 16,701,000

Source: CEA www.cea.assur.org

Page 7: Direct claims settlement system for  MTPL insurance in Belgium Daniel FralaWarsaw DatassurSeptember 2009

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The Belgian motor insurance market

RDR (direct settlement compensation fund) figures

2007 2008

•Number of claims 254,425261,500

•Loss burden €382,223,000€411,800,000

•Average claim cost €1,502€1,575

Page 8: Direct claims settlement system for  MTPL insurance in Belgium Daniel FralaWarsaw DatassurSeptember 2009

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Page 9: Direct claims settlement system for  MTPL insurance in Belgium Daniel FralaWarsaw DatassurSeptember 2009

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Basic principles of RDR

The victim’s insurer (‘direct’ insurer) may compensate its policyholder in place of and on behalf of the insurer of the party responsible (‘adverse’ insurer), within the limits of liability specified in the list of cases.

RDR settlement is permitted even in the event of injury, provided there is no disability or death.

Page 10: Direct claims settlement system for  MTPL insurance in Belgium Daniel FralaWarsaw DatassurSeptember 2009

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Three agreements forming a single, indivisible whole:

• The loss assessment agreement

• The RDR agreement

• The recovery agreement

Basic principles of RDR

Page 11: Direct claims settlement system for  MTPL insurance in Belgium Daniel FralaWarsaw DatassurSeptember 2009

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• The direct insurer mandates its own loss assessor to assess the damage to its client’s vehicle.

• In all cases, the insurer of the party presumed responsible may have the loss assessment monitored by its own loss assessor.

• Each company pays its own loss assessment costs.

Loss assessment

Page 12: Direct claims settlement system for  MTPL insurance in Belgium Daniel FralaWarsaw DatassurSeptember 2009

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• Quantify the compensable damage

• Photograph the damage and provide a detailed description of it

• Provide technical arguments in response to any queries from the mandator.

Loss assessment

Page 13: Direct claims settlement system for  MTPL insurance in Belgium Daniel FralaWarsaw DatassurSeptember 2009

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• The adverse loss assessor will act no later than seven days after being first contacted by their colleague.

• The adverse loss assessor must respond within seven days to the proposal made by the direct loss assessor.

• Failing this, the direct loss assessor may establish a figure alone, although this must not exceed €25,000.

• Failing this, the direct loss assessor may establish a figure alone, although this must not exceed €25,000.

Loss assessment

Page 14: Direct claims settlement system for  MTPL insurance in Belgium Daniel FralaWarsaw DatassurSeptember 2009

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RDR management Conditions of application• Accident in Belgium where the civil liability of

a third party is partially or fully established

• Contact between automotive vehicles• Registered (B) or otherwise• Normally based in Belgium• Subject to an insurance

requirement• Identified and covered for civil

liability by member companies

Page 15: Direct claims settlement system for  MTPL insurance in Belgium Daniel FralaWarsaw DatassurSeptember 2009

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• Vehicles driving in the same direction

• Vehicles driving in opposite directions

• Requirement to give way

• Stationary or parked

• Manoeuvres and special cases

RDR management Different scenarios (cases) on the list

Page 16: Direct claims settlement system for  MTPL insurance in Belgium Daniel FralaWarsaw DatassurSeptember 2009

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Vehicles driving in the same direction

Case 13

• Vehicles X and Y are driving in the same direction in different lanes.• Vehicle Y changes lane OR vehicle Y changes direction, thereby

cutting across vehicle X.

Scenario based on Article 12.4 of the Belgian Highway Code

Y

X

Page 17: Direct claims settlement system for  MTPL insurance in Belgium Daniel FralaWarsaw DatassurSeptember 2009

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Vehicles driving in opposite directions

Case 20

Scenario based on Article 15 of the Belgian Highway Code

• The two vehicles must be driving in opposite directions on the same carriageway.

• It must be possible to determine the position of the vehicles in relation to the centre of the carriageway.

• Only vehicle Y encroaches onto the part of the carriageway intended for vehicles driving in the opposite direction.

X

Y

Page 18: Direct claims settlement system for  MTPL insurance in Belgium Daniel FralaWarsaw DatassurSeptember 2009

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Manoeuvres

Case 50

Y pulls out of its parking space.

Y

PARKING

X

Page 19: Direct claims settlement system for  MTPL insurance in Belgium Daniel FralaWarsaw DatassurSeptember 2009

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The damage amount paid is settled via a compensation fund (Datassur)

• Up to €8,500: on the basis of the system of average cost price

• Between €8,500 and €25,000: recovery of real cost.

The recovery settlement agreement

Page 20: Direct claims settlement system for  MTPL insurance in Belgium Daniel FralaWarsaw DatassurSeptember 2009

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Thank you for your attention