digital student slides 21st may 2014

Digital Student - Students' expectations and experiences of learning in a digital environment21/05/2014

#digitalstudent http://digitalstudent.jiscinvolve.org

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Welcome and introductions

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Jisc Digital Student http://digitalstudent.jiscinvolve.org.uk

Dave White, Co-manager of TALL, University of Oxford@daveowhite

Helen Beetham, Consultant in Higher Education@helenbeetham

Paul Bailey, Senior Co-Design Manager, Jisc

Sarah Knight, Senior Co-Design Manager, Jisc@sarahknight

http://digitalstudent.jiscinvolve.org.uk/

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In partnership with SCHOMS, UCISA and AUDE

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Aims of today:

» gain an understanding of the outcomes of the Jisc 'Digital Student' project to date

» share examples of good practice in developing the digital environment to meet students' aspirations and needs

» learn more about how students can be involved in this process

» plan actions for your own institution

» prioritise actions at a national level to support institutions in this area

» A chance to shape conclusions and inform the next phase of activities

» bit.ly/digistudent0

» Reflection pro-forma

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Jisc Digital Student http://digitalstudent.jiscinvolve.org.uk 5

Digital Student Project

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» Digital Student phase 1 study conducted a review into students’ expectations and experiences of the digital environment at university

» The study reviewed existing research and survey evidence from institutions, as well as conducting original interviews and focus groups

» Jisc and its co-design partners (UCISA, SCONUL, RLUK and RUGIT) are now supporting a consultation phase across the higher education sector which will inform the final guidance to institutions and further actions by Jisc and its partners

» A parallel study in FE and Skills with similar consultation events is about to begin

» Review of current practice in secondary schools is also underway

» Find out more at http://digitalstudent.jiscinvolve.org #digitalstudent

http://digitalstudent.jiscinvolve.org/

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More about our findingshttp://digitalstudent.jiscinvolve.org

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In partnership with SCHOMS, UCISA and AUDE

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Your opportunity to inform and influence

»11:20 Activity 1: What are we doing well?

»12:10 Activity 2: What support do institutions want?

»13:50 Formulating a response

»14:20 Managing and engaging with student expectations

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Questions for us to consider today

»What do students expect from the digital environment at university?

»How well do you think universities are meeting those expectations?

»What do you think a really transformational learning environment would look like?

»How are universities developing that vision?

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Meeting the threshold

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Access

BYOD

VLE

Computers – space

Support

Practicehttp://

digitalstudent.jiscinvolve.org


Jisc Digital Student http://digitalstudent.jiscinvolve.org.uk 1121/05/2014

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Reflection point


'Building the vision': the limits of threshold expectations

Priorexperience('the box')

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Bestexpectations

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Bestexpectations

What will enable meto achieve my best

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Transactional vs transformational

Transactional Transformational

Accessing networksAccessing hardware and softwareAccessing general and course-related informationSigning on to university systemsBooking appointmentsSubmitting work, receiving grades

Sharing ideas, engaging in dialogueEncountering threshold concepts and practicesDeveloping independent study habitsCollaborating on projectsProducing new digital artefactsReflecting, reviewing, revisingReference management, data analysis, e-journals, specialist tools...

Expectations largely established in advance by transactions with other service providers

Expectations largely established during studies in dialogue with tutors and peers

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Things students don't expect

» To build their own apps and services on university data

» To contribute to a public research site or scholarly wiki

» To work in a collaborative environment with professionals

» To track their progress using analytics

» To have online coaching from employers or alumni

» To support other students/staff to use digital tech and media

» To create and share their own maps...

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'Building the vision': imagination

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A vision for the digital environment

» Ubiquitous connectivity and data exchange: all potentially useful content ‘a blink away’

» Continuous digital recording of experience

» Personal environment of devices, licenses, apps and services, networks, information sources

» Blend of formal (closed) and informal (open) learning

» Use of personal data/records to provide more responsive, adaptive learning21/05/201

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A vision for the digital environment

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'Building the vision': evidence

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Data from Summer of Innovation 2013

Students 'really want' to:

» Network with like-mindedothers, learn from peers

» Keep track of progress

» Revise effectively; engage more effectively with lectures; receive more personalised feedback

» Manage study time and develop good study habits

» Enhance engagement with and impact of research (PGRs)21/05/201

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Data from HeLF survey May 2014

» BYOD policy for staff 22%

» BYOD policy for students 18%

» Switch-it-on (appropriate use) policy for students <10%

» Institutional tablet loan scheme for students <10%

(n=48)

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Evidence from our (brief) survey of institutions

» Looking for national data on student expectations, practices and experiences; also horizon scanning

» Engaging students in a variety of ways but...

» … struggling to manage student expectations

» Unclear how to prepare students to study digitally

» Unsure how to use data analytics, qualitative methods,...

» Uncertain what role the digital environment plays in the overall student experience

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Challenges identified by institutions

» Tension between innovative/open and secure/closed

» Operationalising digital strategies and priorities

» Bring your own device – risks, costs, opportunities – implications for infrastructure and estates

» Responding to external challenges e.g. open data/ knowledge, globalisation, new markets, 'value of brand'

» Robustness of infrastructure, parity across multiple sites

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What institutions (say they) want

» Information collated (e.g. from institutional and national surveys) and horizon scanning undertaken nationally

» Advice on local information gathering and student engagement, e.g. sample surveys, focus group protocols, crowdsourcing software/services, student partnership tools

» Examples of BYOD/build your own service approaches which deliver a robust transactional experience (and ideally a transformational learning experience) e.g. case studies, evaluated examples, shared ideas

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Reflection point


Activity 1: What are we doing well?#digitalstudent

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Activity 2: What support do institutions need?

#digitalstudent

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Feedback - challenges

Engaging vice chancellors in this agenda – need to develop people as well as buildings and infrastructure

Staff workload – difficult to do anything different/new

Updating practice and knowledge as fast as it is changing

Effective move from providing infrastructure/services to supporting people in a mixed environment (especially for IT services)

Digital expertise and policy can be very fragmented in institutions

Providing consistency of service and parity of experience while encouraging innovation and variety in learning/teaching

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Feedback: support for institutions

Transition project looking at school/HE interface wrt digital practice

Model for assessing maturity of organisations in terms of getting towards that vision

Study into what is typically mandated/transactional, and what has to vary depending on context and subject of study

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Feedback and setting the scene for this afternoon

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#digitalstudent


Formulating a response

Simon Birkett (SCHOMS), Jim Nottingham (UCISA) and Paul Bailey (Jisc)

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Next Steps:

Reflection point


In the hot seat…

Simon Birkett (SCHOMS), Jim Nottingham (UCISA) and Paul Bailey (Jisc) chaired by Dave White

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Resources for your use…

http://digitalstudent.jiscinvolve.org21/05/2014



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Top tips cards

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What is next - join the conversation

» 22nd May – HELF event, Leeds

» 10th June - Consultation event withRSC Scotland, Glasgow

» 24th June - Learning and Teaching Experts meetingBristol

» 3rd July – HEA Annual Conference, Birmingham

» 8th July - APT Conference, University of Greenwich

» 16th July – Final consultation meeting, Birmingham

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http://www.flickr.com/photos/clanlife/

http://www.flickr.com/photos/clanlife/


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Developing digital literacies infokit

» Practical guidance, tools and approaches from the Jisc Developing digital literacies programme and beyond

» ‘Top-down’ strategic considerations involved in developing digital literacies across an institution

» ‘on the ground’ view of what this means in practice for many different role groups

» Available from www.jiscinfonet.ac.uk/infokits/digital-literacies

» Give us feedback at www.surveymonkey.com/s/digital-literacies

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http://www.jiscinfonet.ac.uk/infokits/digital-literacies

http://www.surveymonkey.com/s/digital-literacies



Find out more…

21/05/2014

Digital Student #digitalstudent

Sarah [email protected]

Paul [email protected] Helen [email protected]

Dave [email protected]

http://digitalstudent.jiscinvolve.org

Except where otherwise noted, this work is licensed under CC-BY-NC-ND

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digital student slides 21st may 2014

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