dfas vision

Integrity - Innovation - Service

Leaders in Motion Program: Accounting

and Financial Management Associates

Mike AndersonTuesday, January 17, 2006

www.dod.mil/dfas Integrity - Innovation - Service 2 of 11

Provide responsive, professional

finance and accounting services for

the people who defend America

Best Value to Our Customers:

• World-class provider of finance

and accounting services

• Trusted, innovative financial

partner

• One Organization, One Identity

• Employer of choice, providing a

progressive and professional

work environment

DFAS Vision


DFAS Mission


Departmentof Transportation

Departmentof the Army

Departmentof the Navy

Departmentof the Air Force

DFAS

Departmentof Defense

Departmentof the Interior

Executive Officeof the President

of the United Statesof America

Zack Gaddy

Department of Defense Hierarchy


How DFAS Does Business

Congressappropriatesfunds to DoD

Since our creation, we have operated as a Working Capital Fund

DFAS

DFAS Customers

Our customers want best value services

Customerspay for our

servicesWe provide services tocustomers

The administration wants competition and accountability in all

government operations

Administration

Every dollar saved by DFAS is a dollar that can be used to better equip

our warfighters


DFAS is “Big” Business

• World’s largest finance and accounting operation - 14,000

employees

• Service 5.7 million military members, military retirees and

annuitants, and DoD civilians

• Manage 267 active DoD Appropriations worth $517 billion

• Manage a $176 billion Retirement Trust Fund

• Disbursement $346.6 billion annually

• Process 11.2 million commercial invoices

• Oversee 7.3 million travel payments and settlements

• Administer 124 million accounting transactions annually


Maintain…

General ledgers

Accounts receivable

Accounts payable

Perform…

Cash reporting

Funds control/budgetary accounting

Property/plant/equipment accounting

Payroll accounting

Cost accounting

Reconciliations

Data integrity analysis

Disbursing (paying & collecting) activities

Other Functions

Prepare financial statements

Define accounting requirements

Provide accounting and financial advice

Implement & support financial systems

Record inventory values

Develop, produce, and analyze accounting reports

Accounting Responsibilities


Direct Effect on our Military Forces

If We Take Early Payment Discounts ... They Can Buy a Bradley Fighting Vehicle

If We Eliminate Prompt Payment Interest Penalties ... They Can Buy a Blackhawk Helicopter


Comparison Matrix

Government Public/Private Purpose To use allotted

funds towards project completion

To make a profit

Owners Taxpayers Shareholders Customers Services and

Defense Agencies Businesses/ individuals

Busy Season Fall Spring/Year-end Certifications CPA, CGFM,

CDFM CPA, CFM, CMA

Market Monopolistic Open-market Financial Sources

Taxes, grants Sales, stock

Access to Funds Restricted Unrestricted Standard-Setting body

GASB FASB


DFAS Locations before BRAC

Oakland San Bernardino Seaside San Diego

Denver St. LouisKansas City

Omaha Lawton

Dayton Indianapolis Lexington Rock Island

Columbus Europe Cleveland

LimestoneRomeArlingtonNorfolkCharlestonJapan

San AntonioPensacolaOrlandoHawaii


DFAS Locations Post BRAC

IndianapolisColumbus

Rome

Cleveland

Limestone


Why a Career with DFAS? What’s in it for You?

• Industry Standards

• Positive Work

Environment

• Employees First

In the next five years, a large percentage of our workforce will be eligible for retirement.


Industry Standards

• Competitive Entry-Level Salaries With Known Promotion Potential

• Vacation: Starting at 13 days, Progressing to 26 Days Annually

• Retirement Plan with Agency Contributions

• Health and Life Insurance

• Job Security


Positive Work Environment

• Flexible Work Schedules

• 10 Paid Federal Holidays Per Year

• 13 Paid Sick Days Per Year

• Business Casual Atmosphere

• Physical Health and Wellness Programs


Employees First

• Tuition and Certification Reimbursement• Value the Balance of Personal Life and Work• Compensation for

Overtime• Travel Opportunities• Professional

Development


Professional Development: Leaders in Motion Program

• Years One and Two• Four six-month rotations

(examples)• Accounting• Military Pay• Systems• Travel

• Year Three• Permanently Placed

• Continued On-the-job Training

• Leadership Opportunities

• Ongoing throughout program• Coaching/mentoring• Training classes• Special/challenging projects• Site/customer visit• Leadership/networking

conferences• Monthly meetings with senior

managers and peers• Monthly professional association

luncheons• Regular topical briefings on “hot”

Agency issues

Accounting and Financial Management Associates

Noncompetitive advancement to target position


Career Progression

Entry

Professional

Journey

Management

Executive

Staff

Manager

Senior Staff

Senior Manager

Partner

DFAS

Public Accounting

Firm

Organizational Organizational HierarchyHierarchy

• Approximately 80% of the workforce are at the professional or journey levels.

• Employees advanced through a combination of education, training, and experience.


Accounting Associates

• Assigned a project to streamline work processes and minimize redundancy within DFAS.

• Developed flowcharts and analyzed all accounting processes performed at DFAS Columbus.

• Provided results and recommendations for action.

• Information used to develop High Performing Organization concept.

“The project was a great way to get a feel for the “big picture” sense of what we do at DFAS. So much goes on here and this helped me to put a lot of the pieces together.”

Tara Magusiak, Ohio State University


Financial Management Associate

• Assigned to a benchmarking study where I solicited information from the military pay organizations of foreign countries (e.g., Israel, UK, Canada). Compared their costs and service to DFAS’s. Presented my findings to senior executives and foreign dignitaries.

• Created a database to track the pay of soldiers who are wounded in action.

• Developed an online application to help our customers get immediate answers to their pay questions.

“ At DFAS, I have always felt that my job matters, and that I have been given meaningful, high-level work. I honestly do not feel I would have gotten this much

opportunity anywhere else, and I would not trade my experience for anything.”

Renay Ringo – Indiana University


Third Year Associate

My career progression at DFAS has been a life in the fast lane! From the moment I joined the DFAS team, I became part of a world-wide team who serve our country’s finest men and women. I have met the military customer we support first hand, worked side-by-side with the men and women in uniform, experienced the chaotic day of an air traffic controller on one of the busiest Air Force fighter bases in the world, and then sat in the cockpit of an F-15.

“DFAS was the right move for me. If you want a rewarding career with a lifetime of great memories, then the DFAS Associate program is the place for

you.”

Bryan Thompson – University of Maine


DFAS Associate IU Alumni


DFAS Internships• Internships (won Best of the Best in the Outstanding Indiana Internship Program in 2003, funded

by Lilly Endowment)• Program consists of:

• 70% OJT with seasoned DFAS employee• 20% corporate, group research project with final presentation• 10% topical briefings, networking (lunches, field trip, manager meetings), and

other assignments (BSC)• 92 interns DFAS in Summer 2005; at least 100 planned for 2006• Adding spring and fall internships in 2007• Targeting sophomores and juniors

Indiana UniversitySummer Finance and

Accounting Interns 2005


Intern Project Examples

• Individual Project Examples Build customer service website where no one existed Learn Hurricane Katrina reporting process, build and populate

spreadsheets, participate in daily teleconferences with updated reports

Reduce and/or eliminate $150M in aged accounts receivables

• Group Project Examples• Evaluate our Employee Awards Program and provide

recommendations for improvement• Evaluate the effectiveness of our Customer Service “touch points” • Design a Leadership Development Program for our technicians


2004 Student Intern - Holly Van De Venter

Individual Project:• Design a violations database in

Access to track transactions not posting due to errors.

Accomplishments: • Created automatic email to notify

and request information from other sites allowing transactions to be posted correctly.

• Trained staff of 50 on new procedures.

• Briefed Agency Director.

“In three months, I completed a project that really improved day-to-day operations. My great summer experience led me to choose DFAS. I knew I could make a difference and would be surrounded by people committed to making DFAS a world class organization.”

Holly Van De Venter, University of North Dakota


Maybe we don’t get thanked everyday, but . . .

…but we are committed to providing world-class service at a reduced cost to the military members and their families.


Your Financial Partner @ Work

WWW.DOD.MIL/DFAS

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