devoteam catalogue 2012 final

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TRAIN INGS 2012

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PROJECT MANAGEMENTITIL & SERVICE MANAGEMENTGREEN ITISO/IEC 20000ISO/IEC 27001ISO/IEC 27005ISO/IEC 22301 SECURITY MANAGEMENTSERVICE-ORIENTED ARCHITECTURE

BMC

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ORACLE DATABASE 11GORACLE SOLARIS SYSTEM ADMINISTRATIONORACLE SOLARIS VIRTUALIZATIONORACLE SERVER AND EXADATAJAVA TECHNOLOGYMY SQLORACLE SUN MIDDLEWARE

ALFRESCO

MICROSOFT OFFICE SPECIALISTMICROSOFT OFFICE 2010ADOBE SUITE

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REDHAT ENTERPRISE LINUX-SYSTEM ADMINISTRATIONREDHAT ENTERPRISE LINUX ADVANCED SYSTEM ADMINISTRATIONCLOUDENTERPRISE MIDDLEWARE

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WINDOWS SERVER 2008VIRTUALIZATIONWINDOWS 7SQL SERVER 2008SHAREPOINT 2010LYNC SERVER 2010EXCHANGE SERVER 2010SYSTEM CENTER SUITEFOREFRONT.NET FRAMEWORK / VISUAL STUDIO 2010

33363637383939414243

EDUCATION CENTER 1

WHY DEVOTEAM? 2

COURSE CALENDAR 5

CERTIFICATIONS PATHS 16

COURSE OUTLINES 26

TERMS & CONDITIONS 61

TABLE OF CONTENTS

C O N N E C T I N G B U S I N E S S & T E C H N O L O G Y

EDUCATION CENTERWELCOME TO OUR

SCHEDULE AND BREAK TIMEOur open calendar courses take place from 9.00 am to 5.00 pm, with 2 coffee breaks and a lunch break.

Enjoy break time in our cosy open space!

Hot/cold beverages, snacks, fruits and croissants are available.

TEAMExpert and friendly training team with trusted advice at your service.

ACCESSIBILITYOur center offers free parking space and easy access by public transport.

FACILITIES• Four classrooms well equipped with air-conditioning

• Individual workstation

• Internet Access and Wifi

• Free internet access stations available in the break area

EVALUATIONCustomer satisfaction is our priority. At the end of each session, we invite the students to participate in our customer satisfaction surveys. Your feedback is essential to take the necessary actions to meet your expectations and to guarantee a constant high quality of our services.

REDUCTIONSVouchers for free training days

Take advantage of free training days with your Microsoft vouchers available through Microsoft Software Assurance benefi ts! You are able to attend free instructor-led training courses on Microsoft technologies. We can assist you through all administrative procedures.

Group discount available for Open Calendar Microsoft courses

10% discount for the second participant

12% discount for the third participant

15% discount for the fourth participant and more

Volume reductions or enterprise agreements

RELIABILITY

WHY DEVOTEAM?

Devoteam is a top leading training center with a very high reputation for Microsoft Trainings and Certifi cations accredited with the Microsoft Silver Learning Competency.

Our reputation is based upon four key differentiators

- Top trainers who bring you all their personal experience as senior consultants

- Technology competencies on Windows Server 2008, Windows 7, SQL Server 2008, SharePoint 2010, Exchange Server 2010, Lync Server 2010, .Net and more.

- Optimal preparation to pass your exams in our certifi cation center

- Trusted advice

Optimize your investment by using your software assurance training vouchers at Devoteam.

Devoteam is the unique Redhat Alliance Trai-ning Partner in Luxembourg.

Devoteam can propose you the entire RedHat cur-riculum (whether at your offi ces or in our training center). This year, our offer also includes JBoss Enterprise Middleware training from RedHat.

Certifi cation: Get Redhat Certifi ed with the bundle course! Red Hat’s performance-based certifi cations are among the most highly regarded

in the IT industry. Red Hat certifi cations are earned by passing rigorous practical exams in which candidates must actually perform the real-word tasks required in production environments.

Skills Assessment: Not sure which course to take? Check out the online skills assessment tool to help you identify the right training course based on your existing skills and desired end goal.

Devoteam is the only authorized delivery partner (OAEC - Oracle Approved Education Center) for all Oracle courses in Luxembourg. We deliver offi cial Oracle University courses that qualify as a hands-on requi-rement towards Oracle certifi cation.

Devoteam provides you with fl exible learning options: calendar courses in our training center, classes at your own premises but also customized training, Live Virtual Classes (LVCs) and downloadable Self-Study courses (SSCD).

Take a LVC training with a remote expert instructor at the offi ce or even at home. All you need is an internet connection.

Use downloadable Self-Study courses to refresh your knowledge before an exam or to get prepared for an instructor-led training, and all at your own pace. There are titles available for Oracle products and related IT topics.

As Enterprise Solution Provider, we help you deploy the most effective virtualization solutions with comprehensive VMware Offi cial Trainings.

VMware courses offer extensive hands-on labs, case study examples and course materials designed to be used as on-the-job reference tools.

Get trained and certifi ed on the latest release of VMware vSphere 5. Gain a solid understanding of vSphere by attending the Install, Confi gure, Manage or the What’s New course. The “What’s New” course is designed for people who have already achieved the VCP4 certifi cation.

LEADERWith 20 years of experience at your service, Devoteam is the largest IT training center withthe widest training offering and with the strongest partnerships.The Luxembourg ICT Community awarded us as the best ICT Training Company of the year.

C O N N E C T I N G B U S I N E S S & T E C H N O L O G Y2 3

QUALITYBecause we trust in the quality of our training courses, the 100% Student Satisfaction Program applies to the complete trainings portfolio.

If you are not completely satisfi ed with your training experience, you may re-take the same class for free! Please refer to our terms & conditions.

EXPERTISEOur instructors are certifi ed not only for their technical skills but also for their educa-tional skills. They are regularly trained on new technologies as well as on pedagogy.

They are also technology consultants who can share their fi eld experience and practical solutions with you. Our main focus is to provide you with practical, relevant and up-to-date skills.

SERVICEDevoteam is the leading authorized testing center in Luxembourg. We provide testing facilities under the partnership of:

Our Prometric test center is open from 8.30 to 12.00 and from 13.30 to 17.30 every Tuesday, Wednesday and Thursday.

Our Pearson Vue test center is open from 8.30 to 12.00 and from 13.30 to 17.30 every Monday and Friday.

FLEXIBILITYChoose the right delivery solution for you and your team!

Open calendar courses

On-demand trainings: according to your specifi c requirements

To be scheduled: Trainings will be organized when enough participants have expressed an interest.

Tailored trainings: All our courses can be tailored in terms of content, dates, lan-guage and duration.

Certifi cation Audits: our trainers can evaluate the trainees, present a personalized training schedule and prepare every trainee for the certifi cation tests.

Bootcamps, Workshops and Coachings

GUARANTEED COURSESWe publish every two weeks all of our scheduled guaranteed dates.

Interested? Sign-up to receive this info via email ([email protected])

KEY FIGURESFOR 2011

2625 training days

950 trainees

640 persons tested at our Prometric & Pearson Vue Center


COURSE CALENDAR

ORACLE VM WARERED HAT CITRIX OTHERS END-USERSAP BOIT GOVERNANCE ITSM MICROSOFT

Course Calendar 2012

PROJECT MANAGEMENT

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IT GOVERNANCE

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€ Duration in days Details on page Language E = English F = French POR = Price on requestPrice excl. VAT

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GPMF Project Management Fundamentals 1215 3 27 F 25-27 1-3 19-21

P73 Prince2™ Foundation with Certifi cation Exam 1490 3 27 F 23-25 19-21 21-23 23-25 17-19 19-21

P74 Prince2™ Practitioner with Certifi cation Exam 1775 3 27 F 20-22 14-16 22-24

P75 Prince2™ Foundation & Practitioner with Certifi cation Exam 2650 5 27 F 23-27 19-23 21-25 23-27 17-21 19-23

G45 Microsoft® Project Professional 2010 Basics 775 2 27 F 5-6 4-5 3-4 5-6

G46 Microsoft® Project Professional 2010 Advanced Tracking 775 2 27 F 7-8 6-7 5-6 7-8

GPMP Accelerated PMP® Preparation for certifi cation 1950 4 27 F 16-19 16-19 19-22

GCAPM CAPM® Preparation for certifi cation 1215 3 27 F 15-17 9-11 8-10

CSM Certifi ed Scrum Master POR 2 27 F Please contact us for dates + 352 31 37 36

PMS Project Management with Scrum 990 2 27 F 9-10 10-11 11-12

PMA Project Management with Agile 600 1 27 F 8 9 10

GBSM BSM Airport Simulation POR 1 28 F Please contact us for dates + 352 31 37 36

GDIS Discovery Island Simulation (DIS) 350 1 28 F 19 16 15 19 24 21 19 30 4 15 20

G25 ITIL® for Managers 475 1 28 F 12 5 5 11

G26 ITIL® Overview 475 1 28 F 13 6 6 12

G27v3 ITIL® Foundation version 3.1 with Certifi cation Exam 1475 3 28 F 16-18 13-15 12-14 16-18 21-23 18-20 16-18 27-29 1-3 12-14 17-19

G28v3 ITIL® Foundation version 3.1 without Certifi cation Exam 900 2 28 F 16-17 13-14 12-13 16-17 21-22 18-19 16-17 27-28 1-2 12-13 17-18

G29v3 ITIL® V3.1 Service Lifecycle: Service Strategy 1345 3 28 F 8-10 4-6

G30v3 ITIL® V3.1 Service Lifecycle: Service Design 1345 3 28 F 7-9 1-3

G31v3 ITIL® V3.1 Service Lifecycle: Service Transition 1345 3 28 F 11-13 5-7

G32v3 ITIL® V3.1 Service Lifecycle: Service Operation 1345 3 28 F 9-11 3-5

G33v3 ITIL® V3.1 Service Lifecycle: Continual Service Improvement 1345 3 29 F 6-8 7-9

G34v3 ITIL® V3.1 Service Capability: Service Offerings & Agreements 2145 5 29 F 27-31 30/07-03/08 3-7

G35v3 ITIL® V3.1 Service Capability: Planning, Protection & Optimization 2145 5 29 F 26-30 20-24

G36v3 ITIL® V3.1 Service Capability: Release, Control & Validation 2145 5 29 F 23-27 24-28

G37v3 ITIL® V3.1 Service Capability: Operational Support & Analysis 2145 5 29 F 21-25 22-26

MALC Managing Across the Lifecycle 2145 5 29 F 25-29 3-7

GCOB Cobit Foundation 1150 2 29 F 30-31 29-30 29-30

GRIT Introduction to Green IT POR 1 30 E Please contact us for dates + 352 31 37 36

ISO/IEC 20000 Dece

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GISO-2 ISO/IEC 20000: 2005 Foundation with Certifi cation Exam 2 30 F Please contact us for dates + 352 31 37 36

GISO-3 ISO/IEC 20000: 2005 Lead Auditor with Certifi cation Exam 5 30 F Please contact us for dates + 352 31 37 36

GISO-4 ISO/IEC 20000: 2005 Lead Implementer with Certifi cation Exam 5 30 F Please contact us for dates + 352 31 37 36

PR

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ISO/IEC 27001

ISO/IEC 27005

ISO 22301

SECURITY MANAGEMENT

SERVICE-ORIENTED ARCHITECTURE

BMC

IT GOVERNANCE

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6 7C O N N E C T I N G B U S I N E S S & T E C H N O L O G Y

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GISMSI ISO/IEC 27001:2005 Introduction POR 1 30 F Please contact us for dates + 352 31 37 36

GISMSF ISO/IEC 27001:2005 ISMS Foundation (with Certifi cation Exam) 1000 2 30 F 5-6 4-5 3-4 3-4

GISMSLA ISO/IEC 27001:2005 ISMS Lead Auditor (with Certifi cation Exam) 2500 5 30 F 13-17 7-11 15-19

GISMSLI ISO/IEC 27001:2005 ISMS Lead Implementer (with Certifi cation Exam) 2500 5 30 F 5-9 4-8 3-7 3-7

GRMEB ISO/IEC 27005:2008: Certifi ed Risk Manager with EBIOS 5 31 F Please contact us for dates + 352 31 37 36

GRMME ISO/IEC 27005:2008: Certifi ed Risk Manager with MEHARI 5 31 F Please contact us for dates + 352 31 37 36

GRMOC ISO/IEC 27005:2008: Certifi ed Risk Manager with OCTAVE 5 31 F Please contact us for dates + 352 31 37 36

GBCF01 Certifi ed ISO 22301 Foundation 2 31 F Please contact us for dates + 352 31 37 36

GBCLI Certifi ed ISO 22301 Lead Auditor 5 31 F Please contact us for dates + 352 31 37 36

GBCLA Certifi ed ISO 22301 Lead Implementer 5 31 F Please contact us for dates + 352 31 37 36

GCISSP Certifi ed Information Systems Security Professional (CISSP) BootCamp 3000 5 31 F 2-6 2-6 5-9

GISF Information Security Fundamentals 1000 2 31 F 9-10 10-11 6-7 8-9

GSOA SOA for Managers and Architects 995 2 31 F 26-27 2-3 5-6

REM-DEV BMC Remedy AR System 7.6.04: Developer - Part 2 (Part 1 = WBT) 5 32 E Private Event Only – Please contact us + 352 31 37 36

REM-FDT BMC Remedy AR System 7.6.04: Foundation - Part 2 (Part 1 = ODL) 5 32 E Private Event Only – Please contact us + 352 31 37 36

REM-ISM BMC Remedy IT Service Management 7.6.04: Administering-Part 2 (Part 1 = WBT) 5 32 E Private Event Only – Please contact us + 352 31 37 36

REM-KM BMC Remedy Knowledge Management 7.6.04: Administering 2 32 E Private Event Only – Please contact us + 352 31 37 36

SRM BMC Service Request Management 7.6: Administering and Confi guring 5 32 E Private Event Only – Please contact us + 352 31 37 36

ATRIUM-2 BMC Atrium CMDB 7.5: Administering - Part 2 (Part 1 = WBT) 5 32 E Private Event Only – Please contact us + 352 31 37 36

ATRIUM-3 BMC Atrium CMDB 7.5: Administering - Part 3 5 32 E Private Event Only – Please contact us + 352 31 37 36

ITSM

WBT = Web-Based Training ODL = On demand Training

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Course Calendar 2012MICROSOFT

€ Duration in days Details on page Language E = English F = FrenchPrice excl. VAT

WINDOWS SERVER 2008

VIRTUALIZATION

WINDOWS 7

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6416 Updating Your Windows Server 2003 Technology Skills to Windows Server 2008 1750 5 33 F 16-20 12-16 7-11 16-20 10-14 12-16

6417 Updating your Applications Infrastructure Technology Skills to Windows Server 2008« 1125 3 33 F 4-6 7-9 9-11 4-6 5-7 7-9

6418 Deploying Windows Server 2008 1125 3 33 F 27-29 2-4 8-10 29-31

6419 Confi guring, Managing and Maintaining Windows Server 2008-based Servers 1750 5 33 F 13-17 16-20 11-15 20-24 15-19 10-14

6420 Fundamentals of Windows Server 2008 1750 5 33 F 6-10 2-6 4-8 6-10 1-5 3-7

6421 Confi guring and Troubleshooting a Windows Server 2008 Network Infrastructure 1750 5 33 F 23-27 19-23 21-25 23-27 17-21 19-23

6423 Implementing and Managing Windows Server 2008 Clustering 1125 3 34 F 15-17 14-16 8-10 14-16

6425 Confi guring and Troubleshooting Windows Server 2008 Active Directory Domain Services 1750 5 34 F 20-24 23-27 25-29 27-31 22-26

6426 Confi guring and Troubleshooting Identity and Access Solutions with Windows Server 2008 Active Directory 1125 3 34 F 7-9 9-11 11-13 5-7 7-11

6427 Confi guring and Troubleshooting Internet Information Services in Windows Server 2008 POR 3 34 F Please contact us for dates + 352 31 37 36

6428 Confi guring and Troubleshooting Windows Server 2008 Terminal Services POR 2 34 F Please contact us for dates + 352 31 37 36

6429 Confi guring and Managing Windows Media Services for Windows Server 2008 POR 2 34 F Please contact us for dates + 352 31 37 36

6431 Managing and Maintaining Windows Server 2008 Network Infrastructure Servers 800 2 34 F 27-28 3-4 27-28 26-27

6432 Managing and Maintaining Windows Server 2008 Active Directory Servers 800 2 34 F 29/02-01/03 10-11 29-30 28-29

6433 Planning and Implementing Windows Server 2008 1750 5 35 F 30/01-03/02 26-30 21-25 30/07-03/08 24-28 26-30

10325 Automating Administration with Windows PowerShell 2.0 1850 5 35 F 5-9 4-8 3-7 5-9

10159 Updating Your Windows Server 2008 Technology Skills to Windows Server 2008 R2 1125 3 35 F 1-3 2-4 29-31

6435 Designing Windows Server 2008 Network and Applications Infrastructure POR 5 35 F Please contact us for dates + 352 31 37 36

6436 Designing a Windows Server 2008 Active Directory Infrastructure and Services POR 5 35 F Please contact us for dates + 352 31 37 36

6437 Designing a Windows Server 2008 Applications Infrastructure POR 3 35 F Please contact us for dates + 352 31 37 36

10215 Implementing and Managing Microsoft Server Virtualization 1850 5 36 F 20-24 21-25 22-26

50273 Planning and Designing Microsoft virtualization Solutions POR 5 36 F Please contact us for dates + 352 31 37 36

10324 Implementing and Managing Microsoft Desktop Virtualization 1850 5 36 F 26-30 25-29 26-30

6292 Installing and Confi guring Windows 7 Client 1125 3 36 F 9-11 5-7 2-4 2-4 3-5 5-7

6293 Troubleshooting and Supporting Windows 7 in the Enterprise 1125 3 36 F 23-25 19-21 14-16 16-18 17-19 19-21

6294 Planning and Managing Windows 7 Desktop Deployments and Environments 1750 5 36 F 30/01-03/02 2-6 4-8 30/07-03/08 1-5 3-7

50331 Windows 7, Enterprise Desktop Support Technician 1750 5 37 F 13-17 16-20 18-22 6-10 15-19 17-21

POR = Price on request

NEW

MICROSOFT


SQL SERVER 2008

SHAREPOINT 2010

EXCHANGE SERVER 2010

LYNC SERVER 2010

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2778 Writing Queries Using Microsoft® SQL Server™ 2008 Transact-SQL 1125 3 37 F 1-3 14-16 3-5

6231 Maintaining a Microsoft® SQL Server™ 2008 R2 Database 1750 5 37 F 16-20 12-16 7-11 16-20 10-14 12-16

6232 Implementing a Microsoft® SQL Server™ 2008 R2 Database 1750 5 37 F 6-10 4-8 3-7 3-7

6234 Implementing and Maintaining Microsoft SQL Server 2008 Analysis Services 1225 3 37 F 25-27 11-13 25-27 24-26

6235 Implementing and Maintaining Microsoft SQL Server 2008 Integration Services 1225 3 37 F 22-24 14-16 22-24 21-23

6236 Implementing and Maintaining Microsoft SQL Server 2008 Reporting Services 1225 3 38 F 21-23 20-22 19-21 19-21

6158 Updating Your SQL Server 2005 Skills to SQL Server 2008 POR 3 38 F Please contact us for dates + 352 31 37 36

10337 Updating Your Microsoft SQL Server 2008 BI Skills to SQL Server 2008 R2 POR 3 38 F Please contact us for dates + 352 31 37 36

10174 Confi guring and Administering Microsoft SharePoint 2010 1750 5 38 F 23-27 23-27 23-27 22-26

10175 Microsoft SharePoint 2010, Application Development 1750 5 38 F 6-10 7-11 3-7 26-30

10231 Designing a Microsoft SharePoint 2010 Infrastructure 1750 5 38 F 12-16 18-22 17-21 10-14

10232 Designing and Developing Microsoft SharePoint Server 2010 Applications 1750 5 38 F 5-9 2-6 5-9

50352 Sharepoint 2010 Overview for End Users POR 3 38 F Please contact us for dates + 352 31 37 36

50354 SharePoint 2010 SharePoint Designer POR 2 39 F Please contact us for dates + 352 31 37 36

GSP10-1 What is SharePoint 2010? Advantages and Functionalities (Workshop) 475 1 39 F 24 25 21 7

10135 Confi guring, Managing and Troubleshooting Microsoft Exchange Server 2010 1750 5 39 F 9-13 5-9 7-11 2-6 3-7 5-9

10165 Updating Your Skills from Microsoft Exchange Server 2003 or 1750 5 39 F 6-10 2-6 4-8 6-10 1-5 3-7 Exchange Server 2007 to Exchange Server 2010 SP1

10233 Designing and Deploying Messaging Solutions with Microsoft Exchange Server 2010 POR 5 40 F Please contact us for dates + 352 31 37 36

10508 Planning, Deploying and Managing Microsoft Exchange Server 2010 Unifi ed Messaging 1125 3 40 F 20-22 14-16 29-31

10133 What’s New in Microsoft Exchange Server 2010 POR 1 40 F Please contact us for dates + 352 31 37 3610134

10533 Deploying, Confi guring, and Administering Microsoft Lync Server 2010 1850 5 39 F 30/01-03/02 26-30 21-25 23-27 17-21 19-23

10534 Planning and Designing a Microsoft Lync Server 2010 Solution POR 5 39 F Please contact us for dates + 352 31 37 36

NEW

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NEW

Course Calendar 2012MICROSOFT


SYSTEM CENTER SUITE

.NET FRAMEWORK / VISUAL STUDIO 2010

FOREFRONT

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6451 Planning, Deploying and Managing Microsoft® System Center Confi guration Manager 2007 1850 5 41 F 19-23 18-22 17-21 17-21

SSCM-OSD SSCM 2007 R3 Windows Operating System Deployment (OSD) POR 5 41 F Please contact us for dates + 352 31 37 36

50028 Installing and Confi guring System Center Operations Manager 2007 R2 1850 5 41 F 13-17 21-25 27-31 26-30

50216 Microsoft System Center Operations Manager 2007: Advanced Confi guration and Administration 1225 3 41 F 29/02-02/03 30/05-01/06 5-7 28-30

SCOM- System Center Operations Manager 2007 - Management Pack Development and Reporting POR 4 41 F Please contact us for dates + 352 31 37 36MPDR

SCOM-OC System Center Operations Manager 2007 - Operators Class POR 1 41 F Please contact us for dates + 352 31 37 36

50217 Planning, Deploying and Managing Microsoft System Center Service Manager 2010 1550 4 41 F 24-27 10-13 25-28 11-14

SCSM-OC System Center Service Manager 2010 SP1 Operators Class POR 2 42 F Please contact us for dates + 352 31 37 36

50373 Confi guring and Managing Microsoft System Center Essentials 2010 900 2 42 F 12-13 11-12 10-11 3-4

SCE-ACA System Center Essentials 2010 - Advanced Confi guration & Administration POR 5 42 F Please contact us for dates + 352 31 37 36

50507 Designing IT Process Automation with Opalis Integration Server 1225 3 42 F 14-16 13-15 12-14 5-7

10262 Developing Windows Applications with Microsoft Visual Studio 2010 1750 5 43 F 9-13 5-9 7-11 2-6 3-7 5-9

10263 Developing Windows Communication Foundation Solutions with Microsoft Visual Studio 2010 1125 3 43 F 23-25 19-21 21-23 16-18 17-19 19-21

10264 Developing Web Applications with Microsoft Visual Studio 2010 1750 5 43 F 16-20 12-16 4-8 10-14 12-16

10265 Developing Data Access Solutions with Microsoft Visual Studio 2010 1750 5 44 F 6-10 2-6 11-15 6-10 1-5 3-7

10266 Programming in C# with Microsoft Visual Studio 2010 1750 5 44 F 20-24 18-22 22-26

10267 Introduction to Web Development with Microsoft Visual Studio 2010 1750 5 45 F 30/01-03/02 23-27 30/07-03/08 5-9

10550 Programming in Visual Basic with Microsoft Visual Studio 2010 1750 5 45 F 26-30 25-29 24-28 17-21

50430 Administering Team Foundation Server 2010 1125 3 45 F 13-15 14-16 22-24

10553 Fundamentals of XAML and Microsoft Expression Blend 1125 3 45 F 27-29 2-4 19-21 12-14

10554 Developing Rich Internet Applications using Microsoft Silverlight 4 1450 4 45 F 24-27 10-13 24-27 9-12

50357 Implementing Forefront Threat Management Gateway 2010 900 2 42 F 23-24 14-15 13-14 15-16

50360 Implementing Forefront Protection 2010 for Exchange and SharePoint POR 1 42 Please contact us for dates + 352 31 37 36

50382 Implementing Forefront Identity Manager 2010 1550 4 42 F 30/01-02/02 10-13 16-19 15-18

50402 Implementing Forefront Unifi ed Access Gateway 2010 POR 3 42 F Please contact us for dates + 352 31 37 36


NEW

NEW

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To get trained on previous versions, do not hesitate to contact us + 352 31 37 36 or [email protected]

ORACLE


ORACLE DATABASE 11g AND OTHERS

ORACLE SOLARIS SYSTEM ADMINISTRATION

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D50081GC21 Oracle® Database 11g: New Features for Administrators Ed 2.1 3150 5 46 F 23-27 16-20 9-13 24-28 26-30

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D60488GC11 Oracle® 11g: RAC and Grid Infrastructure Administration Accelerated Ed 1.1 5159 5 46 F 26-30 16-20 15-19

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D53977GC10 Oracle® Database 11g: Introduction for Experienced SQL Users Ed 1 1260 2 47 F 20-21 18-19 3-4

D50000GC10 Oracle® Database 11g: SQL and PL/SQL New Features Ed 1 1260 2 47 F 23-24 21-22 6-7

D64256GC10 Oracle® Database: Program with PL/SQL Ed 1 3150 5 47 F 16-20 5-9 7-11 2-6 10-14 5-9

D62790GC10 Oracle Enterprise Manager 11g: Grid Control Essentials Ed 1 2211 3 47 F 13-15 14-16 1-3 10-12

D58682GC20 Oracle Weblogic Server 11g: Administration Essentials Ed 2 3150 5 47 F 6-10 7-11 10-14 5-9

D58686GC20 Oracle Weblogic Server 11g: Advanced Administration Ed 2 3150 5 47 F 27/02-02/03 21-25 17-21 19-23

D56782GC20 Oracle Application Express : Developing Web Applications Ed 2 3150 5 47 F 30/01-03/02 23-27 1-5

D73488GC10 Transition to Oracle Solaris 11 Ed 1 3685 5 48 F 23-27 19-23 21-25 16-20 17-21 12-16

D72896GC10 Oracle Solaris 11 System Administration 3150 5 48 E 6-10 2-6 4-8 20-24 1-5 3-7

D72965GC10 Oracle Solaris 11 Advanced System Administration 3150 5 48 E 27/02-02/03 23-27 25-29 27-31 22-26 17-21

D61752GC21 Oracle Solaris 10 Operating System Essentials Ed 2.1 2520 4 48 E 13-16 29/05-01/06 8-11

D61734GC20 System Administration for the Oracle Solaris 10 Operating System Part 1 Ed 2 3150 5 48 E 5-9 11-15 5-9

D61738GC20 System Administration for the Oracle Solaris 10 Operating System Part 2 Ed 2 3150 5 48 E 26-30 25-29 26-30

D61776GC21 Shell Programming for System Administrators Ed 2 3150 5 48 E 9-13 2-6 30/07-03/08 12-16

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D61814GC20 Solaris System Administration for Experienced UNIX Administrators Ed 2 3685 5 49 E 27/02-02/03 21-25 17-21 10-14

D62269GC30 Oracle Solaris 10 ZFS Administration Ed 3 2211 3 49 E 29/02-02/03 23-25 19-21 12-14

D69844GC10 Oracle Solaris Dtrace for System Administrators Ed 1 2211 3 49 E 12-14 18-20 15-17

D61782GC21 Solaris System Performance Management Ed 2.1 3685 5 49 E 19-23 25-29 22-26

D61742GC30 Oracle Solaris Cluster Administration Ed 3 3685 5 49 E 23-27 23-27 23-27 5-9

D61790GC20 Sun Cluster 3.2 Advanced Administration Ed 2 3685 5 49 E 20-24 21-25 20-24 26-30

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D61816GC20 Confi guring Security on the Solaris 10 Operating System Ed 2 3150 5 49 E 2-6 16-20 12-16

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ORACLE SOLARIS VIRTUALIZATION

MySQL

ORACLE SERVER AND EXADATA

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D69086GC10 Oracle VM Server for SPARC Administration Ed 1 1474 2 50 E 12-13 20-21

D61772GC20 Oracle Solaris Containers Administration Ed 2 1890 3 50 E 2-4 29-31

SQL-4401 MySQL for beginners POR 4 52 E Please contact us for dates + 352 31 37 36

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ES-411 SPARC M-series Administration Ed 1.1 POR 4 50 E Please contact us for dates + 352 31 37 36

JAVA TECHNOLOGY

ORACLE SUN MIDDLEWARE

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D61808GC21 Object-Oriented Analysis and Design Using UML Ed 2 2210 5 50 E 20-24 18-22 15-19

D61796GC11 Fundamentals of the Java™ Programming Language, Java SE 6 Ed 1 2210 5 50 E 30/01-03/02 21-25 24-28

D61748GC11 Java™ Programming Language, Java SE 6 Ed 1 2210 5 50 E 6-10 4-8 1-5

D65269GC20 Developing Applications with the Java EE 6 Platform Ed 2 3150 5 50 E 12-16 16-20 12-16

SL-314-EE5 Web Component Development with Servlet and JSPs , Java EE6 POR 5 51 E Please contact us for dates + 352 31 37 36

SL-355-EE6 Business Component Development with Enterprise JavaBeans Techology Java EE6 POR 3 51 E Please contact us for dates + 352 31 37 36

SL-370-EE6 Building Database Driven Applications with JPA POR 3 51 E Please contact us for dates + 352 31 37 36

D61794GC10 Developing Architectures for Enterprise Java Applications Ed 1 2948 4 51 E 2-5 5-8

D61858GC11 Java EE5 Patterns Ed 1 2948 4 51 E 26-29 22-25

SL-340-EE6 Developing Web Applications Using JSF Technologies POR 3 52 E Please contact us for dates + 352 31 37 36

DWS-4050-EE6 Developing Web Services Using Java Technology POR 5 52 E Please contact us for dates + 352 31 37 36

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DIR-2217 Sun Java System Directory Server EE6: Analysis and Planning POR 4 52 E Please contact us for dates + 352 31 37 36

D66437GC10 Sun Java System Directory Server EE7: Maintenance & Operations Ed 1 2520 4 53 E 26-29 22-25

D69508GC10 Oracle GlassFish Server 3.1: Administration and Deployment Ed 1 2948 4 53 E 16-19 12-15

IDM-2455 Sun Identity Manager: Administration and Maintenance POR 4 53 E Please contact us for dates + 352 31 37 36

IDM-345 Sun Identity Manager: Deployment Fundamentals I POR 5 53 E Please contact us for dates + 352 31 37 36

IDM-445 Sun Identity Manager: Deployment Fundamentals II POR 5 53 E Please contact us for dates + 352 31 37 36



REDHAT

REDHAT ENTERPRISE LINUX - SYSTEM ADMINISTRATION

REDHAT ENTERPRISE LINUX - ADVANCED SYSTEM ADMINISTRATION

ENTERPRISE MIDDLEWARE

CLOUD

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RH124 Red Hat System Administation I 2205 5 54 E 27/02-02/03 21-25 5-9

RH200 RHCSA Rapid Track Course With Exam 2505 5 54 E 5-9 4-8 1-5

RH300 RHCE Rapid Track Course with RHCSA and RHCE Exams 2900 5 54 E 19-23 18-22 22-26

RH290 Red Hat Enterprise Linux for Solaris Administrators 1590 3 54 E 30/01-03/02 23-25 24-26 3-5

RH401 Red Hat Enterprise Deployment and Systems Management 4 54 E Please contact us for dates + 352 31 37 36

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RHS429 Red Hat Enterprise SELinux Policy Administration 4 55 E Please contact us for dates + 352 31 37 36

JB336 Jboss Application Administration 2650 4 55 E 16-19 15-18

JB161 Jboss and EJB3 for Java Developers POR 4 55 E Please contact us for dates + 352 31 37 36

JB325 Advanced Jboss Enterprise Development POR 4 55 E Please contact us for dates + 352 31 37 36

CL350 Red Hat Cloud Architecture 1590 2 55 E 14-15 8-9

VMWARE

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VMW-ICM VMware® vSphere 5.0: Install, Confi gure and Manage 3295 5 56 F 20-24 23-27 25-29 10-14 22-26 10-14

VMW-WN VMware® vSphere 5.0: What’s new? 995 2 56 E 17-18 12-13 14-15 6-7

VMW-TS VMware® vSphere 4.0: Troubleshooting 2800 4 56 F 13-16 22-25 18-21 13-16

VMW-DW VMware® vSphere 4.0: Design Workshop 1995 3 56 F 30/01-01/02 25-27 18-20 3-5

VMW-FT VMware® vSphere: Automation Fast Track (V 4.1) 4350 5 56 F 6-10 18-22 5-9

VMW-VDFT VMware® View 4.5: Desktop Fast Track 3295 5 56 F 5-9 21-25 3-7

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CXA-206 Basic Administration for Citrix XenApp 6.5 1850 5 58 E 2-6 8-12

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MOS Microsoft Offi ce Specialist Workshop (Word, Excel,Outlook, PowerPoint - 2007, 2010) with certifi cation 360 1 59 F 19 23 22 19 24 21 26 23 20 18 22 13

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ITIL Service Lifestyle Modules

MANAGING ACROSS THE LIFECYCLE

SS P&R O&S M&C D&OSD ST SO CSI

ITIL Service Capability Modules

ITIL V3 Awareness (No credit & no certifi cation)

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2

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Course 6294

Planning and Managing Windows 7Desktop Deployments and Environments

Exam 70-686Windows 7, Desktop Administration

MCITPEnterprise Desktop Administrator 7

MICROSOFT WINDOWS SERVER 2008 CERTIFICATIONS

MICROSOFT WINDOWS 7 CERTIFICATIONS

MICR

OSOF

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IT PR

OFES

SION

AL: S

ERVE

R AD

MINI

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Course 6425

Course 6416

Course 6433

Course 6292

Course 50331

Course 6426

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Course 6416

Course

Confi guring and Troubleshooting Windows Server 2008 Active Directory Domain Services

Updating your Windows Server 2003 Technology Skills to Windows Server 2008

Planning and Implementing Windows Server 2008

Installing and Confi guring Windows 7 Client

Windows 7, Enterprise Support Technician

Confi guring and Troubleshooting Identity and Access Solutions with Windows Server 2008 Active Directory

Confi guring and Troubleshooting a Windows Server 2008 Network Infrastructure


Updating your Application Platform Technology Skills to Windows Server 2008

Exam 70-640Confi guring Windows Server 2008 Active Directory

Exam 70-642Confi guring Windows Server 2008Network Infrastructure

Exam 70-649Upgrading your MCSE on Windows Server 2003 to Windows Server 2008, Technology Specialist

Exam 70-648Upgrading your MCSA on Windows Server 2003 to Windows Server 2008, Technology Specialist

Exam 70-646Windows Server 2008, Server Administrator

Exam 70-680Windows 7, Confi guring

MCTSWindows Server 2008Active Directory Confi guration

MCTSWindows Server 2008Network Infrastructure Confi guration


MCITPServer Administrator

MCTSWindows 7 Confi guration

MCSAWindows Server 2003




MCTSWindows Server 2008 Applications Platform Confi guration

MCSEWindows Server 2003

Exam 70-685Windows 7, Enterprise Desktop Support Technician

Exam 70-682Upgrading to Windows 7 MCITP Enterprise Desktop Support Technician

MCITPEnterprise Desktop Support Technician 7

MCITPDesktop Support Technician XP

MCITPEnterprise Desktop Support Technician Vista

ORUPGR

ADE

MCTSWindows Server 2008 Network Infrastructure Confi guration

MCTSWindows Server 2008 Active Directory Confi guration

MCTSWindows Server 2008 Applications Infrastructure Confi guration




Exam 70-643Confi guring Windows Server 2008 Applications Infrastructure

Course 6418

Deploying Windows Server 2008

MICROSOFT WINDOWS SERVER 2008 CERTIFICATIONS

MICR

OSOF

T CER

TIFIED

IT PR

OFES

SION

AL: E

NTER

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MCSEWindows Server 2003

MCSAWindows Server 2003

Exam 70-640Confi guring Windows Server 2008 Active Directory

Exam 70-642Confi guring Windows Server 2008 Network Infrastructure

Exam 70-648Upgrading your MCSA on Windows Server 2003 to Windows Server 2008, Technology Specialist

Exam 70-649Upgrading your MCSE on Windows Server 2003 to Windows Server 2008, Technology Specialist

Exam 70-643Confi guring Windows Server 2008 Applications Infrastructure

Course 6425

Course 6418

Course 6421

Course 6416

Course 6416

Course 6426Confi guring and Troubleshooting Windows Server 2008 Active Directory Domain Services

Deploying Windows Server 2008

Confi guring and Troubleshooting Windows Server 2008 Network Infrastructure



Confi guring and Troubleshooting Identity and Access Solutions with Windows Server 2008 Active Directory

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MCTSWindows 7 Confi guration

MCTSWindows Vista Confi guration

Exam 70-680 Windows 7 Confi guring

Exam 70-620Confi guring Windows Vista

Course 6292 Course 5115 Course 5116

Installing and Confi guring Windows 7 ClientInstalling and Confi guring the Windows Vista Operating System

Confi guring Windows Vista Mobile Computing and Applications

MCITPEnterprise Administrator

Exam 70-647Windows Server 2008 Enterprise Administrator

Course 6436

Course 6435

Designing a Windows Server 2008 Active Directory Infrastructure and Services

Designing a Windows Server 2008 Network Infrastructure

Certifi cationsMICROSOFT


SQL SERVER 2008 CERTIFICATIONS

SYSTEM CENTER CERTIFICATIONS

MICR

OSOF

T CER

TIFIED

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SQL SERVER 2008Database Development

SQL SERVER 2008Implementation & Maintenance

SQL SERVER 2008Business Intelligence

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Course 2778 Course 2778 Course 6234

Course 6231 Course 6235Course 6232

Course 50028 Course 6451

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Writing Queries using Microsoft SQL Server2008 Transact-SQL

Writing Queries using Microsoft SQL Server2008 Transact-SQL

Implementing and Maintaining MicrosoftSQL Server 2008 Analysis Services

Maintaining a MicrosoftSQL Server 2008 Database

Implementing and Maintaining MicrosoftSQL Server 2008 Integration Services

Implementing a MicrosoftSQL Server 2008 Database

Installing and Confi guring System Center Operations Manager 2007 R2

Planning, Deploying and Managing Microsoft System Center Confi guration Manager 2007

Implementing and Maintaining MicrosoftSQL Server 2008 Reporting Services

Exam 70-433Microsoft SQL Server 2008Database Development

Exam 70-400Microsoft System Center Operations Manager 2007, Confi guring

Exam 70-401Microsoft System Center Confi guration Manager 2007, Confi guring

Exam 70-451Designing Database Solutionsand Data Access UsingMicrosoft SQL Server 2008

Exam 70-454UPGRADE: Transition your MCITPDatabase - Developer Skills toMCITP Database Developer 2008

Exam 70-432SQL Server 2008Implementation & Maintenance

Exam 70-450Designing, Optimizing & Maintaining a Database Server Infrastructure Using Microsoft SQL Server 2008

Exam 70-453UPGRADE: Transition your MCITPDatabase - Administrator Skills to MCITP Database Administrator 2008

Exam 70-448Microsoft SQL Server 2008Business IntelligenceDevelopment & Maintenance

Exam 70-452Designing a Business Intelligence Infrastructure UsingMicrosoft SQL Server 2008

Exam 70-455UPGRADE: Transition your MCITPBI Developer Skills to MCITPBI Developer 2008

MCTSSQL Server 2008Database Development

MCTSSystem Center Operations Manager 2007, Confi guration

MCTSSystem Center Confi guration Manager 2007, Confi guration

MCITPDatabase Developer 2008

MCTSSQL Server 2008Implementation and maintenance

MCITPDatabase Administrator 2008

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MICROSOFT

Course 10233 Course 10534Designing & Deploying Messaging Solutions with Microsoft Exchange Server 2010

Planning and Designing a Microsoft Lync Server 2010 Solution

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Exam 70-665Microsoft Lync Server 2010, Administrator

MCITPEnterprise Messaging Administrator 2010

MCITPMicrosoft Lync Server 2010 Administrator

MCITPSharePoint 2010 Administrator

MCPDSharePoint 2010 Developer


Designing and Deploying Microsoft SharePoint 2010 Designing and Deploying Microsoft SharePoint 2010Applications

Exam 70-668Microsoft SharePoint 2010, Administrator

Exam 70-576Designing and Deploying Microsoft SharePoint 2010, Applications

SHAREPOINT 2010 CERTIFICATIONS

MCTSMicrosoft SharePoint 2010, Confi guration

MCTSSharePoint 2010 Developer


Confi guring and Managing Microsoft SharePoint 2010 Microsoft SharePoint 2010, Application Development

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Exam 70-573Microsoft SharePoint 2010, Application Development

VIRTUALIZATION CERTIFICATIONS EXCHANGE SERVER 2010 LYNC SERVER 2010 CERTIFICATIONS


Course 10324

Course 50273

Course 10215Confi guring, Managing & Troubleshooting Microsoft Exchange Server 2010

Deploying, Confi guring, and Administering Microsoft Lync Server 2010

Implementing and Managing Microsoft Desktop Virtualization

Planning and Designing Microsoft Virtualization Solutions

Implementing and Managing Windows Server Virtualization

Exam 70-662Exchange Server 2010, Confi guring

Exam 70-664Microsoft Lync Server 2010, Confi guring

Exam 70-659Windows Server 2008 R2,Server Virtualization

MCTSMicrosoft Exchange Server 2010, Confi guration

MCTSMicrosoft Lync Server 2010, Confi guration

MCTSWindows Server 2008 R2,Server Virtualization

MCTSWindows Server 2008 R2, Desktop Virtualization

MCITPWindows Server 2008 R2, Virtualization Administrator

Exam 70-669Windows Server 2008 R2, Desktop Virtualization

Exam 70-693Windows Server 2008 R2, Virtualization Administrator



VISUAL STUDIO .NET 2010 CERTIFICATIONS

MICR

OSOF

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TIFIED

TECH

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MS CE

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Course 10267

Course 10263


Course 10263

Developing Windows Applications with Microsoft Visual Studio 2010 Developing Web Applications with Microsoft Visual Studio 2010

Introduction to Web Development with Microsoft Visual Studio 2010

Developing Windows Communication Foundation Solutionswith Microsoft Visual Studio 2010

Developing Data Access Solutions with Microsoft Visual Studio 2010 Developing Data Access Solutions with Microsoft Visual Studio 2010

Developing Windows Communication Foundation Solutionswith Microsoft Visual Studio 2010

Exam 70-511Windows Applications Development withMicrosoft .NET Framework 4.0

Exam 70-515Web Applications Development withMicrosoft .NET Framework 4.0

Exam 70-513Windows Communication Foundation Developmentwith Microsoft .NET Framework 4.0

Exam 70-516Accessing Data with Microsoft .NET Framework 4.0

Exam 70-518Designing and Developing Windows Applications UsingMicrosoft .NET Framework 4.0

Exam 70-521UPGRADE: Transition Your MCPD Windows Developer3.5, or Enterprise Application Developer 3.5, Skills toMCPD Windows Developer 4.0

Exam 70-521UPGRADE: Transition Your MCPD ASP .NET Developer3.5, or Enterprise Application Developer 3.5, Skills toMCPD Web Developer 4.0


Exam 70-519Designing and Developing Web Applications UsingMicrosoft .NET Framework 4.0

Exam 70-513Windows Communication Foundation Developmentwith Microsoft .NET Framework 4.0

MCTS.NET Framework 4.0, Windows Applications

MCTS.NET Framework 4.0, Web Applications

MCTS.NET Framework 4.0, Service Communication Applications

MCTS.NET Framework 4.0, Data Access

MCPDWindows Developer 4.0

MCPDWindowsDeveloper 3.5

MCPDASP .NETDeveloper 3.5

MCPDEnterprise ApplicationsDeveloper 3.5

MCPDEnterprise ApplicationsDeveloper 3.5


MCPDWeb Developer 4.0

MCTS.NET Framework 4.0,Service Communication Applications

OR OR

MICROSOFT


.NET FRAMEWORK CERTIFICATIONS

MICR

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TECH

NO LO

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Course 10554

Developing Data Access Solutions with Microsoft Visual Studio 2010 Fundamentals of XAML and Microsoft Expression Blend

Developing Rich Internet Applications using Microsoft Silverlight 4


Exam 70-506Silverlight 4, Development

Exam 70-599Designing and Developing Windows Phone Applications


MCTSSilverlight 4, Development

MCPDMCPD: Windows Phone, Developer


ORACLE®

Database 11g Administrator Certifi ed Master

Exam 11g OCMOracle® Database 11g : Certifi ed Master Exam

Trainings

Oracle® Database 11g• Performance Tuning• RAC Administration• Data Guard Administration• Implement Streams• Security• Administer a Data Warehouse• OLAP Essentials• SQL Tuning Workshop• Program with PL/SQL• Advanced PL/SQL

Oracle® Spatial 11g• Essentials

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ORACLE® DATABASE 11g

ORACLE®

Database 11g Administrator Certifi ed Associate

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Exam 1Z0-007Introduction to Oracle® 9i SQL®

Exam 1Z0-047Oracle® Database SQL Expert

Exam 1Z0-051Oracle® Database 11g : SQL Fundamentals I

OR

OR OR

ORACLE®

Database 11g Administrator Certifi ed Professional

Exam 1Z0-053Oracle® Database 11g : Administration II

Trainings Oracle® Database 11g

• Introduction to SQL• SQL Fundamentals I• SQL and PL/SQL Fundamentals• Develop PL/SQL Program Units• Administration Workshop I• Administration Workshop II• New Features for Admionistrators• New Features for 9i DBAs• Data Warehousing Fundamentals

CHOOSEONE



Training

Oracle® Database 11g : Performance Tuning

Exam 1Z0-054Oracle® Database 11g : Performance Tuning

Exam 1Z0-047Oracle® Database SQL Expert Exam

ORACLE®

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ORACLE®

Database SQL Certifi ed Expert

ORACLE®

11g DBA OCP

ORACLE

JAVATM TECHNOLOGY CERTIFICATIONS

SOLARISTM 10 OS CERTIFICATION

Exam 1ZO-851Java Standard Edition 6 Programmer Certifi edProfessional Exam

Exam 1ZO-858Java Enterprise Edition 5 Web Component Developer Certifi ed Professional Exam

Exam 1ZO-860Sun Certifi ed Business Component Developer for the Java Platform, Enterprise Edition 5

Exam 1Z0-877Oracle Solaris 10 System Administrator Certifi ed Professional Exam, Part 1

Exam 1Z0-878 Oracle Solaris 10 System Administrator Certifi ed Professional Exam, Part2

ORACLE®

Oracle Certifi ed Professional, Java SE 6 Programmer

ORACLE®

Oracle Certifi ed Professional, Java EE 5 Web Component Developer

ORACLE®

Oracle Certifi ed Professional, Java EE 5 BusinessComponent Developer

ORACLE®

Oracle Certifi ed Professional Oracle Solaris 10 System Administrator

COURSE

COURSE

COURSE

COURSE

COURSE

COURSE

COURSE

PRIOR CERTIFICATION

PRIOR CERTIFICATION

Java Programming Language, Java SE6

Web Component Development with Servlet and JSP Technologies, Java EE5

Business Component Development with EJB Technology, Java EE5

Fundamentals of the Java Programming Language, Java SE6

Developing Applications for the Java EE5 Platform

Developing Applications for the Java EE5 Platform

Complete one of the approved training

Oracle Certifi ed Professional, Java (SE 5 or SE 6) ProgrammerOR Sun Certifi ed Java Programmer (any edition)

Oracle Certifi ed Professional, Java (SE 5 or SE 6) Programmer OR Sun Certifi ed Java Programmer (any edition)

Certifi cationsORACLE


REDHAT CERTIFICATIONS

RHCSATM

RED HAT CERTIFIED SYSTEMS ADMINISTRATOR

RHCETM RED HAT CERTIFIED ENGINEER

RH124

RH135

RH255 RH300 RH300

RH200

RH290

Red Hat System Administration I

Red Hat Entreprise Linux for Solaris Administrators

REDHAT

A Red Hat Certifi ed System Administrator (RHCSA) certifi cation is earned when an IT professional demonstrates the core system administration skills required in Red Hat Enterprise Linus envi-ronments.

Red Hat Certifi ed Engineer (RHCE) is earned by a Red Hat Certifi ed System Administrator (RHCSA) who has demonstrated the knowle-dge, skill and ability required of senior system administrators res-ponsible for Red Hat Enterprise Linux systems.

RHCSA RED HAT CERTIFIED SYSTEM ADMINISTRATORTM RHCE RED HAT

WINDOWS ADMIN LINUX/UNIX ADMIN SR. LINUX ADMIN SOLARIS ADMIN

Red Hat System Administration II with RHCSA Exam (RH135)

Red Hat System Administration III with RHCE Exams (RH255)

RHCE Rapid Track Course with RHCSA and RHCE Exams (RH300)

RHCE Rapid Track Course with RHCSA and RHCE Exams (RH300)

RHCSA Rapid Track Course with Exam (RH200)

COURSE OUTLINES

ORACLE VM WARERED HAT CITRIX OTHERS END-USERSAP BOIT GOVERNANCE ITSM MICROSOFT

IT GOVERNANCE

Project Management FundamentalsLearning the what, how, and when of performing monitoring and controlling will further help you to develop a proactive as well as a reactive attitude

towards any project situations, and will help you to deliver the right progress and performance reports at the right time. We will enable you to immediately start on your real projects and to perform professionally from the fi rst day on because you know what you need to consider, when professional project management is required.

Course Outline: Basic Project Management Concepts; The Project Environment & Project Management Standards; Project Life Cycle & Integration Management; How to launch a Project; Opportunity Identifi cation; Developing a Business Case & Project Charter; Planning your Project Scope; Scope Defi nition, Requirements, WBS, RAM and MCP; Project Time Management; Top-Down and Bottom-Up Planning, Techniques, and Management; Estimation of Time, Costs, Resources, Budgeting, and Organization; Consistent Performance Measurement; Dealing with Project Risks; Directing a Project; Managing, and Controlling Project Progress; Monitoring and Controlling; Change, Scope, Schedule and Cost Control; What you need to consider in Project Meetings and Reports; Performance Measurement; Introduction to Earned Value Management; How to close a Project; Administrative and Contractual Closure scenarios; Lessons Learned

Prerequisites: None

Prince2™ Foundation with Certifi cation ExamThe PRINCE2® Foundation course covers the basics of the PRINCE2® method. The training course is aimed at giving delegates an understanding of the phi-

losophy behind the PRINCE2® method and also at preparing delegates for the offi cial PRINCE2® Foundation exam.

Delegates will be shown how the model is setup, how the different project activities and project roles are linked together and how PRINCE2® deals with exceptions that are imminent to occur in any kind of project. During the PRINCE2® Foundation course delegates will learn how to set up a project management organization that is responsible for managing and planning the project. Delegates will be taught how to defi ne the different project management roles to guarantee that the project is run in a most effective and effi cient way. The method of management by exception will play a crucial role in handling project issues. The PRINCE2® Foundation examination is organized the last afternoon.

Prerequisites: None

Prince2™ Practitioner with Certifi cation ExamThis course is meant to learn, understand and use the PRINCE2® method in a project environment. It is also meant to prepare the delegates for the offi cial

PRINCE2® Practitioner exam which is organized the last afternoon.

Prerequisites: Although there is no access requirement for this course, we recommend that delegates – at least – have attended a PRINCE2® Foundation course.

To be allowed to take the exam you must have passed the PRINCE2® Foundation exam!

Prince2™ Foundation & Practitioner with Certifi cation ExamThe PRINCE2® Full Track course covers in the fi rst 3 days a wide base of the PRINCE2® method. The course is aimed at giving students insight into the

philosophy of the PRINCE2® method and prepares students for the offi cial PRINCE2® Foundation and Practitioner exams. The Foundation exam takes place in the afternoon of the third day of the course. The remaining two days will be used for more in depth information about the methodology and to prepare for and take the Practitioner exam.

Prerequisites: None

Microsoft® Project Professional 2010 BasicsThis course is built around the following modules: Managing a Simple Project, Managing a Complex Project, Managing Project’s presentation,

Introducing Microsoft Project Server.

Prerequisites: None

PROJECT MANAGEMENT

GCAPM3 days

1215 €

CSM2 days

Price on request

PMS 2 days990 €

PMA 1 day600 €

G45 2 days775 €

G46 2 days775 €

GPMF3 days

1215 €

P73 3 days

1490 €

P743 days

1775 €

GPMP4 days

1950 €

P75 5 days

2650 €

Microsoft® Project Professional 2010 Advanced TrackingThis course is built around the following modules: Reviewing the Basic Concepts, Advanced Planning & Tracking, Special Subjects, Managing

Multiple Projects. Prerequisites: Completion of course G45 or equivalent experience using Microsoft Project.

Accelerated PMP® Preparation for certifi cationThis course is intended for people having Project Management experience who wish to obtain the PMP certifi cation. Be prepared in only 4 days + e-learning.

Important topics tested on the exam are covered chapter by chapter of the PMBOK Guide. For each chapter, 15 typical questions are reviewed with a special focus to-wards developing answering strategies. Students take a practice exam (200 questions within 4 hours) online and are coached by the instructor during a review meeting. This program contains four classroom training days + one e-learning day where you will do an online exam simulation. Course Outline: About the PMP® Exam and hints on how to best prepare for the exam; Multiple PMP® Test Questions for each PMBOK® Guide Knowledge Area; The structure of the PMBOK® Guide; The Project Management Fra-mework (Introduction PMBOK® Guide); Introduction to Integration management; The concept behind «management plans»; Project Scope management processes; Project Time management processes; Project HR management processes; Communication Management; Project reporting; Project Cost management processes; Earned Value management explained; Project Risk Management Processes; Quality management; Tools of Quality Management; Procurement management; About the different contract types and Procurement Processes; Project Integration Management – Combining all processes; Executing, Monitoring & Controlling your project; Closing your project; Professional & Social responsibility; eExam & Webcast

Prerequisites: None

CAPM® Preparation for certifi cationBecoming a PMI CAPM® certifi ed project manager is your fi rst step towards the Project Management Professional (PMP®) Certifi cation. This course guides

you through the PMI PMBOK® Guide and teaches all relevant content for the CAPM® exam. Course Outline: Introduction; About PMI; About the exam; Project Management Framework; Project life Cycle; Stakeholder Management; Organizational infl uences; Professional responsibility; Integration Management in Projects; Scope Management in Projects; Time Management in Projects; Cost Management in Projects; Quality Management in Projects; Human Resource Management in Projects; Communication Management in Projects; Risk Management in Projects; Procurement Management in Projects; Review and Close-out. Prerequisites: None

Certifi ed Scrum Master

Taking a Certifi ed Scrum Master course and the corresponding evaluation designates you as a Certifi ed ScrumMaster, which indicates that you have

been introduced to the basic concepts you need to perform as a ScrumMaster or team member on a Scrum team. Prerequisites: None

Project Management with ScrumDuring these two-days courses, delegates will learn how to: Understand the Philosophy and Principles of Scrum; Understand the basics of the Scrum

Process; Understand the key Scrum Practices; Understand the type of Products expected to be produced from a Scrum project; Discuss adapting existing governance frameworks to accommodate Scrum. After this training, you will be able to start a scrum project. Prerequisites: None

Project Management with AgileThis one-day course provides an introduction to Agile and an overview of the principles of each of the leading Agile methods; including eXtreme Program-

ming, Scrum, DSDM (Dynamic Systems Development Method) Atern, the Agile/Open Unifi ed Process and Lean Software Development. Prerequisites: None

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IT GOVERNANCE Course Outlines

For date, please refer to the calendar starting on page 6. Detailed course descriptions are available on our websites at www.devoteam.lu

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BSM Airport SimulationA surprising 1-day experiential workshop that illustrates the connection between «Business» and «IT» in a real-life situation. It simulates an international airport

and demonstrates the interdependency that each functional area (i.e. Baggage, Control Tower Operations, Security) needs to have in keeping the airport operational, thus showing the connections between IT and the Business.The underlying concept of fun, experiential learning reinforces the key best practice concepts in a way that is not only memorable but also leads to understanding and embracing the whole idea and concepts of IT Service Management. The takeaway is not only the importance of ITSM processes but the concept of business service management (BSM) and the need for a mutually-benefi cial partnership between IT and business, as well as the value of automating routine operations requiring human intervention.Prerequisites: Participants are assumed to be involved with the service delivery process, as providers or consumers, and to have a basic understanding of the way the organiza-tion works. There are no further specifi c prerequisites.

Discovery Island Simulation (DIS)

A surprising 1-day experiential workshop that illustrates the connection between «Business» and «IT» in a real-life situation. Manage a seasonal tourist

destination at an isolated island, Improve the infrastructure, Optimize the operations, Correlation of the island infrastructure and your organization structure, Implement and practice ITIL concepts, Different scenarios for specifi c situations. The underlying concept of fun, experiential learning reinforces the key best practice concepts in a way that is not only memorable but also leads to understanding and embracing the whole idea and concepts of IT Service Management. The takeaway is not only the importance of ITSM processes but the concept of business service management (BSM) and the need for a mutually-benefi cial partnership between IT and business, as well as the value of automating routine operations requiring human intervention.Prerequisites: Participants are assumed to be involved with the service delivery process, as providers or consumers, and to have a basic understanding of the way the organization works. There are no further specifi c prerequisites.

ITIL® for ManagersThe course aims to guide IT Managers, IT Decision makers, Auditors and Business managers to the IT Service Management concepts. The course focus

in achieving a high level of IT services to be delivered to support the business and the strategical matters required to achieve the required quality of services. Prerequisites: None

ITIL® Overview

This course provides a high level view but complete of all ITIL concepts, reviewing briefl y all processes. Prerequisites: None

ITIL® Foundation version 3.1 with Certifi cation ExamIntroduction to ITIL; Generic concepts and defi nitions; The ITIL Service Management LifeCycle – core of practice; Service Strategy – governance and

decision-making; Service Design – building structural service integrity; Service Tran-sition – preparing for change, planing testing and delivering releases, compatitibility controls; Service Operation - Maintaining service at the highest level of operability; Continual Service Improvement - Waranty value for money, Quality and improvements overall of the services and ITSM processes; Review / preparation for the exam; Learn/review ITIL concepts with games or simulations exercices. Certifi cation Exam on the fi nal afternoon of class. (With the on-line certifi cation’s alternative, get your certifi ca-tion’s results right after the course). Prerequisites: None

ITIL® Foundation version 3.1 without Certifi cation ExamIntroduction to ITIL; Generic concepts and defi nitions; The ITIL Service Management LifeCycle – core of practice; Service Strategy – governance and

decision-making; Service Design – building structural service integrity; Service Tran-sition – preparing for change, planing testing and delivering releases, compatitibility controls; Service Operation - Maintaining service at the highest level of operability; Continual Service Improvement - Waranty value for money, Quality and improvements overall of the services and ITSM processes. Prerequisites: None


GDIS1 day350 €

G29v33 days

1345 €

G30v33 days

1345 €

G31v33 days

1345 €

G251 day475 €

G261 day475 €

G27v33 days

1475 €

G28v32 days900 €

GBSM 1 day

Price on request

ITIL® V3.1 Service Lifecycle: Service StrategyIn this three-day instructor-led course, you will be immersed in the overall concepts, processes, policies, and methods associated with the Service

Strategy phase of the Service Lifecycle. You’ll focus on managing and controlling the activities and techniques within the Service Strategy stage: Strategy generation, Financial Management, Demand Management, Portfolio Management. This course is designed using an engaging scenario-based approach to learning the core disciplines of ITIL best practices, and it positions you to successfully complete the associated exam. Topics: Roles and responsibilities within Service Strategy and the activities and functions to achieve operational excellence; Service Management as a practice and Service Strategy principles, purpose, and objective; How to measure Service Strategy performance; How all Service Strategy processes interact with other Service Lifecycle processes; Technology and implementation requirements in support of Service Stra-tegy; Activities, methods, and functions used in each of the Service Strategy processes; Challenges, critical success factors, and risks related with Service Strategy.

Prerequisites: ITIL v3 Foundation Certifi cation (required) (ILFN); Two years of relevant work experience.

ITIL® V3.1 Service Lifecycle: Service DesignIn this three-day instructor-led course, you will be immersed in the overall concepts, processes, policies, and methods associated with the Service

Design phase of the Service Lifecycle. You will cover management and control of the activities and techniques within the Service Design stage: Service Level Management, Service Catalogue Management, Availability Management, Security Management, Capacity Management, Supplier Management and IT Service Continuity Management. This course is designed using an engaging scenario-based approach to learning the core disciplines of the ITIL best practices, and it positions you to successfully complete the associated exam. Topics: Service Management as a practice and Service Design principles, purpose, and objective; How to measure Service Design performance; Roles and responsibilities within Service Design and the activities and functions to achieve operational excellence; How all Service Design processes interact with other Service Lifecycle processes; Technology and implementation requirements in support of Service Design; The sub-processes, activities, methods, and functions used in each of the Service Design processes; Challenges, critical success factors, and risks related with Service Design.


ITIL® V3.1 Service Lifecycle: Service TransitionThis three-day course builds on the general principles covered as part of the ITIL® Foundation course. It covers the lifecycle aspects of Service Transition

and covers the management and control of the activities and techniques within the Service Transition stage of the lifecycle: Service Asset and Confi guration Mana-gement, Change Management, Release and Deployment Management, Knowledge Management, Transition Planning and Support, Validation and testing and Evaluation. Additionally the course looks at the concept of Service Transition as a practice and at the interfaces between Service Transition and the other stages of the ITIL Service Lifecycle. The purpose of the Service Transition course is to obtain knowledge on ITIL concepts and terminology. The courses looks at activities that may be implemented to enhance the quality of IT service management within an organization and enables students to understand the concepts, processes, functions and activities involved in Service Transition. The course aims to explain the roles and justify the need of Service Transition in the Service Lifecycle. The course prepares delegates for the ITIL® Lifecycle examination in Service Transition.


ITIL® V3.1 Service Lifecycle: Service Operation

In this course, you will be immersed in the overall concepts, processes, poli-cies, and methods associated with the Service Operation phase of the Service

Lifecycle. You’ll focus on Service Operation purpose, principles, processes, activities, functions, enabling technology, and implementation considerations. This course uses an engaging case study-based approach to learning the core disciplines of the ITIL best practices, and it positions you to successfully complete the associated exam.

G32v3 3 days

1345 €

IT GOVERNANCE


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The main process focus areas of this course include: Incident Management; Problem Management; Request Fulfi llment, Access Management and Event Management.The main function focus areas of this course include: Service Desk; Technical Manage-ment; IT Operations Management; Application Management. Prerequisites: Required: ITIL Foundation Certifi cate in IT Service Management or v2 to v3 bridge equivalent.


ITIL® V3.1 Service Lifecycle: Continual Service Improvement In this course, you will be immersed in the overall concepts, processes, policies, and methods associated with the Continual Service Improvement

(CSI) phase of the Service Lifecycle. The course covers the management and control of the activities and techniques within the CSI stage. This course is designed using an engaging scenario-based approach to learning the core disciplines of the ITIL best practice, and it positions you to successfully complete the associated exam.Topics: Roles and responsibilities within CSI and the activities and functions to achieve operational excellence; Service Management as a practice and CSI principles, purpose, and objective; How to measure CSI performance; How all CSI processes interact with other Service Lifecycle processes; Technology and implementation requirements in support of CSI; The challenges, critical success factors, and risks related with CSI; The sub-processes, activities, methods, and functions used in each of the CSI processes. Prerequisites: ITIL v3 Foundation Certifi cation (required) (ILFN); Two years of relevant work experience.

ITIL® V3.1 Service Capability: Service Offerings & AgreementsThis course immerses you in the practical aspects of the ITIL v3 Service Life-cycle and processes associated with the Service Offerings and Agreements of

services and service delivery. You’ll focus on the operational-level process activities and supporting methods and approaches to executing these processes in a practical, hands-on learning environment. This course uses an engaging case study-based approach to learning the core disciplines of ITIL best practices, positioning you to successfully complete the associated exam. The main process focus areas of this course include: Service Portfolio Management; Service Level Management; Service Catalogue Management; Demand Management; Supplier Management; Financial Management.Prerequisites: ITIL v3 Foundation Certifi cation (required) (ILFN); Two to four years of relevant work experience.

ITIL® V3.1 Service Capability: Planning, Protection & OptimizationIn this course, you will be immersed in the practical aspects of the ITIL v3 Service Lifecycle and processes associated with the Planning, Protection,

and Optimization of services and service delivery. You will focus on the operational-level process activities and supporting methods and approaches to executing these processes in a practical, hands-on learning environment. This training is intended to enable certifi cate holders to apply the practices throughout the Service Management Lifecycle. This course is designed using an engaging scenario-based approach to learning the core disciplines of the ITIL best practices, and it positions you to suc-cessfully complete the associated exam. The main process focus areas of this course include: Availability Management, Capacity Management, Security Management, IT Service Continuity Management, Demand Management.Topics: Service Management as a practice and how the processes within Planning, Protection, and Optimization support the Service Lifecycle; Role of Planning, Protec-tion, and Optimization in service provision and how the in-scope processes interact with other Service Lifecycle processes; Activities, methods, and functions used in each of the Planning, Protection, and Optimization processes; Application of Planning, Protection, and Optimization processes, activities, and functions to achieve operational excellence; How to measure Planning, Protection, and Optimization performance; Importance of IT Security and how it supports Planning, Protection, and Optimization; Technology and implementation requirements in support of Planning, Protection, and Optimization; Challenges, critical success factors, and risks related with Planning, Protection, and Optimization.Prerequisites: ITIL v3 Foundation Certifi cation (required) (ILFN); Two to four years of relevant work experience.

ITIL® V3.1 Service Capability: Release, Control & ValidationThis course will immerse you in the practical aspects of the ITIL v3 Service Lifecycle and processes associated with the Release, Control, and Validation

of services and service delivery. The main focus of this course is on the operatio-nal-level process activities and supporting methods and approaches to executing these processes in a practical, hands-on learning environment. This course uses an engaging case study-based approach, allowing you to learn the core disciplines of ITIL best practices and to be positioned to successfully complete the associated exam. The main process focus areas of this course include: Change Management; Service Release and Deployment Management; Service Validation and Testing; Service Asset and Confi guration Management; Knowledge Management; Request Fulfi llment; Service Evaluation.Prerequisites: ITIL v3 Foundation Certifi cation (required) (ILFN); Two to four years of relevant work experience.

ITIL® V3.1 Service Capability: Operational Support & AnalysisThis course immerses you in the practical aspects of the ITIL v3 Service Li-fecycle and processes associated with the Operational Support and Analysis

of services and service delivery. The main focus of this course is on the operational-level process activities and supporting methods and approaches to executing these processes in a practical, hands-on learning environment. This course uses an enga-ging case study-based approach to learning the core disciplines of ITIL best practices, and it positions you to successfully complete the associated exam.The main process and function focus areas of this course include: Event Management Process; Incident Management Process; Request Fulfi llment Process; Problem Mana-gement Process; Access Management Process; Service Desk, Technical Management; IT Operations Management; Application Management.Prerequisites: ITIL v3 Foundation Certifi cation (required) (ILFN); Two to four years of relevant work experience.

Managing Across the LifecycleThe ITIL Intermediate Qualifi cation: Managing Across the Lifecycle Certifi cate is a qualifi cation, but is also the fi nal module of the Service Lifecycle and/or

Service Capability modules that leads to the ITIL Expert in IT Service Management. The purpose of this training module and the associated exam and certifi cate is, res-pectively, to impart, test, and validate the knowledge across the contents of the ITIL V3 publications; focusing on business, management and supervisory objectives, purpose, processes, functions and activities, and on the interfaces and interactions between the processes addressed in the fi ve core ITIL V3 publicationsPrerequisites: Candidates wishing to be trained and examined for this qualifi cation must already hold the ITIL Foundation Certifi cate in IT Service Management (2 credits from the V3 Foundation) and have obtained a further 15 credits (a total of at least 17 credits) as a minimum from a balanced selection of ITIL Service Lifecycle or Service Capability qualifi cations. Documentary evidence of this must be presented to gain admission to this certifi cation level.

Cobit FoundationThe CobiT Foundation Course and CobiT Foundation Exam are equally ap-plicable to IT auditors, IT managers, IT quality professionals, IT leadership,

IT developers, process practitioners and managers in IT service providing fi rms. The course carefully explains all elements of the COBIT framework using a case study. The course will help professionals understand how to use COBIT in a logical and understandable way. An exam preparation module is included to prepare delegates for the COBIT Foundation Exam. The certifi cation exam can be organized on request.

Topics: How IT management issues are affecting organizations; The need for a control framework driven by the need for IT Governance; How CobiT meets the requirement for an IT Governance Framework; How CobiT is used with other standards and best practices; The CobiT Framework and all the components of CobiT; How to apply CobiT in a practical situation; How the use of CobiT is supported by the ITGI.

Prerequisites: None

G33v3 3 days

1345 €

G36v3 5 days

2145 €

G37v3 5 days

2145 €

MALC 5 days

2145 €

GCOB 2 days

1150 €

G34v3 5 days

2145 €

G35v3 5 days

2145 €

IT GOVERNANCE Course Outlines

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GREEN IT

ISO/IEC 20000

ISO/IEC 27001

GRIT 1 day

Price on request

GISO-2 2 days

Price on request

GISO-4 5 days

Price on request

GISO-3 5 days

Price on request

GISMSI 1 day

Price on request

Introduction to Green IT This seminar is intended for Executives and IT managers who are concerned about the impact of ICT on the environment, and are interested in implemen-

ting green solutions.

Topics: Introduction ; Stakes and defi nitions of Green IT ; Minimizing the impact of ICT and mastering energy; ITC as agents for sustainable development ; Green IT in business companies: inventory and state of advancement; Discussion.

Prerequisites: None

ISO/IEC 20000: 2005 Foundation with Certifi cation ExamThis course enables the participants to learn about the best practices for implementing and managing an IT service management system as specifi ed

in ISO/IEC 20000-1:2005, as well as the best practices for implementing the IT Service Management processes starting from the ISO/IEC 20000:2005. Planning and implementing new or changed services, service delivery processes, relationship management processes problem resolution processes, control processes and release processes. Certifi cation Exam on the fi nal day of class.

Topics: Presentation of SO/IEC 20000-1: 2005 and ISO/IEC 20000-2:2005 standards; Introduction to management systems and the process approach; Fundamental principles in IT Service Management; General requirements presentation of ISO/IEC 20000-1:2005 clauses; Implementation phases of the ISO / IEC 20000:2005 framework; Continuous improvement of IT management; Conducting an ISO/IEC 20000-1:2005 certifi cation audit; Planning and implementing change management; Supplier management; Relationship Management; Problem Management; Release Management; Examination.

Prerequisites: None

ISO/IEC 20000: 2005 Lead Auditor with Certifi cation ExamThis fi ve-day intensive course enables participants to develop the expertise needed to audit an Information Technology Service Management System

(ISO 20000) and to manage a team of auditors by applying widely recognized audit principles, procedures and techniques. During this training, the participant will acquire the skills and knowledge needed to profi ciently plan and perform audits compliant with the certifi cation process of the ISO/IEC 20000:2005 standard. Based on practical exercises, the participant will develop the abilities (mastering audit techniques) and

skills (managing audit teams and audit program, communicating with customers, confl ict resolution, etc.) necessary to the effi cient conducting of an audit. Certifi cation Exam on the fi nal day of class.

Topics: Introduction to the management of an Information technology service mana-gement system based on ISO 20000; Planning and Launching an ISO 20000-1 audit; Conducting an ISO 20000 audit; Concluding and ensuring the follow-up of an ISO 20000 audit; Examination.

Prerequisites: Completion of course GISO-2 “ISO/IEC 20000:2005 Foundation” or a basic knowledge of ISO/IEC 20000-1:2005 and ISO/IEC 2000-2:2005 standards.

ISO/IEC 20000: 2005 Lead Implementer with Certifi cation ExamThis fi ve-day intensive course enables the participants to develop an expertise to support an organization in implementing and managing an Information Se-

curity Management System as specifi ed in ISO/IEC 20000:2005. Also, the participant will master best practices for planning and implementing IT Service Management pro-cesses starting from the six fi elds of ISO/IEC 20000:2005: Planning and Implementing new or changed services, Service delivery processes, Relationship Management processes, Problem Resolution processes, Control processes and Release processes. Certifi cation Exam on the fi nal day of class

Topics: Introduction to the management of an IT Service management System based on ISO 20000 and launching an ITSMS; Planning an ITSMS based on ISO 20000; Launching and implementing an ITSMS based on ISO 20000; deploying and imple-menting an ITSMS based on ISO 20000:2005; Examination.

Prerequisites: Completion of course GISO-2 “ISO/IEC 20000:2005 Foundation” or a basic knowledge of ISO/IEC 20000-1:2005 and ISO/IEC 2000-2:2005 standards.

ISO/IEC 27001:2005 IntroductionThis one-day training enables the participants to be familiar with the basic concepts of the implementation and management of an Information Security

Management System (ISMS) as specifi ed in ISO/IEC 27001:2005. The participant will learn the different components of an ISMS, including the ISMS policy, risk management, measuring performance, management’s commitment, internal audit, management review and continuous improvement. Prerequisites: None

ISO/IEC 27001:2005 ISMS Foundation (with Certifi cation Exam)This course enables the participants to learn about the best practices for implementing and managing an Information Security Management System

(ISMS) as specifi ed in ISO/IEC 27001:2005, as well as the best practices forimplementing the information security controls of the eleven domains of the ISO/IEC 27002:2005. This training also helps to understand how ISO/IEC 27001:2005 and ISO/IEC 27002:2007 is linked with ISO/IEC 27003:2009 (Guidelines for the imple-mentation of an ISMS), ISO/IEC 27004 : 2009 (Measurement of information security) and ISO/IEC 27005:2008 (Risk Management in Information Security).

ISO/IEC 27001:2005 ISMS Lead Auditor (with Certifi cation Exam)This fi ve-day intensive course enables participants to develop the expertise needed to audit an Information Security Management System (ISMS) and to

manage a team of auditors by applying widely recognized audit principles, procedures and techniques. During this training, the participant will acquire the skills and kowle-dge needed to profi ciently plan and perform audits compliant with the certifi cation process of the ISO/IEC 27001:2005 standard. Based on practical exercises, the participant will develop the abilities (mastering audit techniques) and skills (managing audit teams and audit program, communicating with customers, confl ict resolution, etc.) necessary to the effi cient conducting of an audit.

ISO/IEC 27001:2005 ISMS Lead Implementer(with Certifi cation Exam)Students learn to develop an expertise to support an organization in imple-

menting and managing an Information Security Management System (ISMS) as speci-fi ed in ISO/IEC 27001:2005. You will also master the best practices for implementing information security controls from the eleven areas of ISO/IEC 27002:2005.This training is consistent with the good practices of project management established by the Project Management Institute (PMI) and ISO 10006:2003 (Quality ManagementSystems - Guidelines for Quality Management in Projects). This training is fully com-patible with ISO/IEC 27003:2009, ISO/IEC 27004:2009 and ISO/IEC 27005:2008.

GISMSF 2 days

1000 €

GISMSLA 5 days

2500 €

GISMSLI 5 days

2500 €


ISO/IEC 27005

ISO 22301

SECURITY MANAGEMENT

SERVICE-ORIENTED ARCHITECTURE


ISO/IEC 27005:2008: Certifi ed Risk Manager with EBIOSIn this course participants develop the competence to master the basic risk management elements related to all assets of relevance for information

security using the ISO/IEC 27005:2008 standard as a reference framework and EBIOS method (Expression des Besoins et Identifi cation des Objectifs de Sécurité). Based on practical exercises and case studies, participants acquire the necessary knowledge and skills needed to perform an optimal information security risk assessment and manage risks in time by being familiar with their life cycle. This training fi ts perfectly in the framework of an ISO/IEC 27001:2005 standard implementation process.

ISO/IEC 27005:2008: Certifi ed Risk Manager with MEHARIIn this course participants develop the competence to master the basic risk management elements related to all assets of relevance for information secu-

rity using the ISO/IEC 27005:2008 standard as a reference framework and MEHARI method. The MEHARI method was developed by “Club de la Sécurité des Systèmes

Certifi ed ISO 22301 FoundationThis course enables participants to learn about the best practices for implemen-ting and managing a Business Continuity Management System (BCMS) as spe-

cifi ed in ISO 22301:2010, as well as the best practices for implementing the business continuity processes based on the ISO/PAS 22399. This training is fully compatible with BS 25999 (Business continuity management specifi cation) and ISO 27031 (Guidelines for information and communication technology readiness for business continuity).Audience: Members of a business continuity team; IT Professionals wanting to gain a comprehensive knowledge of the main processes of a Business Continuity Management System (BCMS); Staff involved in the implementation of the ISO 22301 standard; Technicians involved in operations related to a BCMS; Auditors

Certifi ed ISO 22301 Lead AuditorThis fi ve-day intensive course enables participants to develop the necessary expertise to audit a Business Continuity Management System (BCMS) and to

manage a team of auditors by applying widely recognized audit principles, procedures and techniques. During this training, the participant will acquire the necessary knowledge and skills to profi ciently plan and perform internal and external audits in compliance with ISO 19011 the certifi cation process according to 17021. Based on practical exercises, the participant will develop the skills (mastering audit techniques) and competencies (mana-ging audit teams and audit program, communicating with customers, confl ict resolution, etc.) necessary to effenciently conduct an audit. This training is compatible with BS 25999 audit (Business continuity management specifi cation) and ISO 27031 (Guidelines

Certifi ed Information Systems Security Professional (CISSP) BootCamp This course will cover all of the CBK (Common Body of Knowledge), the com-

mon knowledge of security defi ned by ISC2. The CBK has categorized the knowledge of information security in ten areas: Information Security Governance and Risk Manage-ment, Operations Security, Security Architecture and Design, Access Control, Crypto-graphy, Application Development Security, Telecommunications and Network Security, Physical (Environmental) Security, Business Continuity and Disaster Recovery Planning, Legal, Regulations, Investigations and Compliance and Ethics. This training prepares you for the CISSP exam.

SOA for Managers and ArchitectsThe target audience is for those responsible for the implementation of SOA within their organization: Chief Information Offi cers, IT Managers, Business Ma-

nagers; Information Managers; Process Managers; Change Managers; Project Managers & Enterprise Architects. The goal of this training is to assess the added value of SOA for

d’Information Français” (CLUSIF) in France. Based on practical exercises and case studies, participants acquire the necessary knowledge and skills needed to perform an optimal information security risk assessment and manage risks in time by being familiar with their life cycle. This training fi ts perfectly in the framework of an ISO/IEC 27001:2005 standard implementation process.

ISO/IEC 27005:2008: Certifi ed Risk Manager with OCTAVEIn this fi ve-day intensive course participants develop the competence to master the basic risk management elements related to all assets of relevance

for information security using the ISO/IEC 27005:2008 standard as a reference fra-mework and OCTAVE method. The OCTAVE method was developed by the CERT. Based on practical exercises and case studies, participants acquire the necessary knowledge and skills needed to perform an optimal information security risk assess-ment and manage risks in time by being familiar with their life cycle. This training fi ts perfectly in the framework of an ISO/IEC 27001:2005 standard implementation process.

GRMEB 5 days

Price on request

GBCFO1 2 days

Price on request

GBCLI 5 days

Price on request

GBCLA 5 days

Price on request

GRMME 5 days

Price on request

GRMOC 5 days

Price on request

for information and communication technology readiness for business continuity).Audience: Members of a business continuity team; IT Professionals wanting to gain a comprehensive knowledge of the main processes of a Business Continuity Management System (BCMS); Staff involved in the implementation of the ISO 22301 standard; Techni-cians involved in operations related to a BCMS; Auditors

Certifi ed ISO 22301 Lead Implementer This fi ve-day intensive course enables participants to develop the necessary expertise to support an organization in implementing and managing a Bu-

siness Continuity Management System (BCMS) based on ISO 22301:2010. Participants will also gain a thorough understanding of best practices used to implement business continuity processes from the ISO 22399. This training is consistent with the project management practices established in ISO 10006 (Quality Management Systems - Gui-delines for Quality Management in Projects). This training is fully compatible with BS 25999 (Business continuity management specifi cation) and ISO 27031 (Guidelines for information and communication technology readiness for business continuity).Audience: Project managers or consultants wanting to prepare and to support an orga-nization in the implementation of a Business Continuity Management System (BCMS); Business continuity auditors who wish to fully understand the implementation of a Bu-siness Continuity Management System; Persons responsible for the business continuity conformity in an organization; Members of an business continuity team; Expert advisors in business continuity; Members of an organization that want to prepare for an business continuity function or for a BCMS project management function.

Information Security FundamentalsThis introductory course on the challenges of information security will give the participants the basics to master the different security domains that are relevant

for their organization and the sector of activity in which it operates. They will observe all possible security threats and attacks they may encounter on a daily basis and will receive advice and suggestions on how to improve the overall security in their organization. This course on information security basics will give the participants the basics to master the different security domains that are relevant for their organization and the sector of activity in which it operates. Starting from the study of practical cases, participants will also acquire a solid foundation for the implementation of information security measures commonly used in industry. Audience: Any person interested in understanding the basics of IT security.

GCISSP 5 days

3000 €

GISF 2 days

1000 €

GSOA 2 days995 €

your organization, to understand the concepts behind SOA; to survey the consequences of implementing SOA, to identify the right steps to implement SOA in your organization. Topics: Introduction; Why SOA?; The seven concepts of SOA; SOA Governance; SOA Maturity Model; How to start SOA; Ten pitfalls to be avoided; Where can we go from here? Prerequisites: None

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ITSM Course Outlines

ITSM

BMC

BMC Remedy AR System 7.6.04: Developer - Part 2 (Part 1 = WBT)

In this course, you will learn how to build advanced application features in BMC Remedy AR System 7.6.04. Through a combination of lecture and lab

exercises, interactive scenarios, and collaborative discussions, you will learn how to create a deployable application, build advanced functionality within that deployable ap-plication, and customize it for the Web. You will also learn about several new features such as Inline Forms, Skins, Floating Panels, Context Menu for Tables, and Rich-text formatting in data fi elds. The fi rst section of this course consists of a review exercise that provides an opportunity for you to demonstrate your profi ciency of the knowledge and skills learned in the BMC Remedy AR System 7.6.04: Foundation – Part 2 course.Prerequisites: Registration for: BMC Remedy AR System 7.6.04: Foundation - Part 1 (ODL) And Registration for: BMC Remedy AR System 7.6.04: Foundation - Part 2 And Registration for: BMC Remedy AR System 7.6.04: Developer Part - 1 (WBT)

BMC Remedy AR System 7.6.04: Foundation - Part 2 (Part 1 = ODL)

In this course, you learn how to administer and build applications in AR System 7.6.04. Through a combination of lecture and lab exercises, you learn

how to perform the tasks of an AR System Administrator, from managing user access to maintaining an application. In addition, you learn how to develop and customize basic AR System objects. The fi rst module of this course consists of a quiz that provides an opportunity for you to demonstrate your profi ciency of the knowledge and skills learned in the BMC Remedy AR System 7.6.04: Foundation – Part 1 online training. From the second course module onward, you play the roles of an AR System administrator and a developer at Venizyne, a fi ctitious enterprise. You will help build and administer an application that automates the Venizyne vacation management process.

Prerequisites: Registration for: BMC Remedy AR System 7.6.04: Foundation - Part 1 (ODL)

BMC Remedy IT Service Management 7.6.04: Administering-Part 2 (Part 1 = WBT)

This course provides BMC Remedy IT Service Management 7.6.04 application administrators with the concepts and hands-on experience to incorporate best practices when administering the BMC Remedy IT Service Management 7.6.04 applications, specifi cally BMC Remedy Service Desk (Incident Management and Problem Management), BMC Remedy Change Management (including the Release Management module), BMC Remedy Asset Management, and related subsystems and modules. Using a workshop environment, group discussions, and scenario-based guided lab exercises, participants analyze, determine, and perform the necessary steps to administer BMC Remedy IT Service Management 7.6.04 applications to support the corresponding business processes. IMPORTANT: Included in this course is the examination for BMC Certifi ed Administrator: BMC Remedy IT Service Management 7.6.04 certifi cation. Taking the exam and pursuing certifi cation is optional, however all students enrolled in the BMC Remedy IT Service Management 7.6.04: Administering – Part 2 course automatically are enrolled in the exam. Following the completion of the BMC Remedy IT Service Management 7.6.04: Administering – Part 2 course, you will have three weeks to take the BMC Certifi ed Administrator certifi cation examination online. You can take the exam twice within this period. Those who pass will receive the title of BMC Certifi ed Administrator: BMC Remedy IT Service Management 7.6.04. Those who do not take the exam within this timeframe, or do not pass after two attempts within this timeframe, will not be granted a retake. For more information, visit the BMC Certifi ed Administrator: BMC Remedy IT Service Management 7.6.04 Certifi cation Program page.

Prerequisites: Registration for: BMC Remedy AR System 7.6.04: Foundation - Part 1 (ODL) And Registration for: BMC Remedy Service Desk 7.6.04: Using (WBT) And Registration for: BMC Remedy Change Management 7.6.04: Using (WBT) And Regis-tration for: BMC Remedy Asset Management 7.6.04: Using (WBT) And Registration for: BMC Remedy IT Service Management 7.6.04: Administering - Part 1 (WBT)

BMC Remedy Knowledge Management 7.6.04: AdministeringKnowledge management is fundamental to a successful organization. The objective of knowledge management is to increase the ability to resolve issues

quickly, accurately, and consistently. In this course, students will learn to perform vital confi gurations and tasks as administrators of the BMC Remedy Knowledge Manage-ment 7.6.04 application.BMC Remedy Knowledge Management 7.6.04 provides advanced knowledge manage-ment for extending the effectiveness and value of BMC Remedy IT Service Manage-ment applications, primarily in BMC Remedy Incident Management and BMC Remedy Problem Management applications.

Prerequisites: Registration for: BMC Remedy AR System 7.6.04: Foundation - Part 1 (ODL) And Registration for: BMC Remedy Knowledge Management 7.6.04: Using (WBT)

BMC Service Request Management 7.6: Administering and Confi guringThis instructor led course provides BMC Service Request Management (SRM)

administrators, Service Catalog Managers, Business Relationship Managers, and developers with the concepts and hands-on experience to incorporate best practices when administering and confi guring the BMC Service Request Management solution. Using a workshop environment, group discussions, and scenario-based guided lab exercises, participants analyze, determine, and perform the necessary steps to administer, confi gure, and integrate BMC SRM to support the corresponding business processes.

Prerequisites: Registration for: BMC Remedy AR System 7.5: Foundation - Part 1 (WBT) And Registration for: BMC Remedy IT Service Management 7.5: Administering - Part 1 (WBT) And Registration for: BMC Work Order Management 7.6: Using (WBT)

BMC Atrium CMDB 7.5: Administering - Part 2 (Part 1 = WBT)

This course extends the concepts that were introduced in Part 1. Students will learn how the Atrium product enables the ITIL® Confi guration Management

process to function at its optimum level. The course is structured using a real-world case study that represents typical issues Confi guration Managers deal with as they begin to implement the Confi guration Management Process using BMC Atrium. The course will take the student from the initial stages of planning the implementation of the Atrium CMDB to a complete implementation. The student will learn best practices for modifying the Common Data Model (CDM), collecting the data, and merging the collected data into a production CMDB. The student will also learn how to integrate the Atrium CMDB with other BMC ITSM products and how to perform basic maintenance activities.

Prerequisites: Registration for: BMC Remedy AR System 7.5: Foundation - Part 1 (WBT) and Registration for: BMC Remedy AR System 7.5: Foundation - Part 2 And Registration for: BMC Atrium CMDB 7.5: Administering - Part 1 (WBT)

BMC Atrium CMDB 7.5: Administering - Part 3This course covers many advanced topics for the administration, implemen-tation, and confi guration of the BMC Atrium CMDB. Topics include modeling

complex applications; extending the Common Data Model (CDM); building data transfers in the Atrium Integration Engine (AIE) using XML and CSV fi les as data sources; confi guring the CMDB to support Asset Management; reconciling across multiple discovery datasets; integrating the CMDB with Web Services; and working with various impact service models.

Prerequisites: Registration for: BMC Remedy AR System 7.5: Foundation - Part 1 (WBT) And Registration for: BMC Remedy AR System 7.5: Foundation - Part 2 And Registration for: BMC Atrium CMDB 7.5: Administering - Part 1 (WBT) And Registra-tion for: BMC Atrium CMDB 7.5: Administering - Part 2

REM-DEV 5 days

Price on request

REM-KM 2 days

Price on request

SRM 5 days

Price on request

ATRIUM-2 5 days

Price on request

ATRIUM-3 5 days

Price on request

REM-FDT 5 days

Price on request

REM-ISM 5 days

Price on request

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WINDOWS SERVER 2008

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Updating Your Windows Server 2003 Technology Skills to Windows Server 2008This fi ve-day instructor-led course teaches the features and technologies of

Windows Server 2008 and Windows Server 2008 R2 to IT professionals who have specialist skills in working with Windows Server 2003 technologies. For students with the appropriate skillset, the course facilitates accelerated learning of Windows Server 2008 and covers features and technologies up to and including Windows Server 2008 R2 Sp1.

Prerequisites: Before attending this course, students should have the following technical knowledge:• Either MCSA or MCSE certifi cation in Windows Server 2003

Students who do not hold either of these qualifi cations should have the following:• Experience in planning, implementing, managing, maintaining, and securing Micro-soft Windows Server 2003, including Active Directory, Network Infrastructure, Terminal Services, and Internet Information Services (IIS)• Working knowledge of networking, such as TCP/IP and Domain Name System (DNS)• Experience in installing, confi guring, and administering Windows XP, Windows Vista, or Windows 7

Updating your Applications Infrastructure Technology Skills to Windows Server 2008This three day instructor led course provides students with an understanding

of Applications Infrastructure technologies in Windows Server 2008. This course is intended to allow individuals who already have experience with Applications Infras-tructure technologies in Windows 2000 Server or Windows Server 2003 to upgrade their skills to Windows Server 2008. Prerequisites: Before attending this course, students must have one or more of the following:• On-the-job experience in planning, implementing, managing, or supporting Microsoft Windows Server 2000 or 2003, including Active Directory and Network Infrastructure.• Working knowledge of networking, for example, TCP/IP and Domain Name System (DNS).• Designed a Microsoft Windows Server 2003 Active Directory and Network Infras-tructure.• Designed Security for a Microsoft Windows Server 2003 Network.• Installed, Confi gured, and Administered Microsoft Windows 2000, Windows XP Professional, or Microsoft Vista.

Deploying Windows Server 2008This course will provide you with the knowledge and skills to install and deploy Windows Server 2008 R2. This course also will teach you how to

automate server deployment, as well as provide guidelines, best practices, and consi-derations that will help you to migrate existing services to Windows Server 2008 R2.

Prerequisites: Before attending this course, students must have:• Able to perform server and desktop installation, upgrades, and confi guration• A conceptual understanding of automated deployment• A basic understanding of the processes in Microsoft Operations Connector Fra-mework, Microsoft Solutions Framework, and ITIL 3.0• Basic skills with Windows PowerShell 2.0• Windows command line• Understanding of, and experience with, monitoring and management tools• Networking knowledge• Knowledge of Active Directory Domain Services (AD DS)• Knowledge of security • Understanding of, and experience with, performance monitoring• Troubleshooting skills• Familiarity and experience with Windows PowerShell 2.0, Windows Command line, scripting of imaging and virtualization technologies, and general batch scripting.

6416 5 days

1750 €

6417 3 days

1125 €

6420 5 days

1750 €

6421 5 days

1750 €

6418 3 days

1125 €

6419 5 days

1750 €

Confi guring, Managing and Maintaining Windows Server 2008-based ServersThis fi ve-day instructor-led course provides students with the knowledge

and skills that are required to manage accounts and resources, maintain server resources, monitor server performance, and safeguard data in a Microsoft Windows Server 2008 and R2 environment. This course covers the core skills required by anyone working with Windows Server 2008 Servers.

Prerequisites: Before attending this course, in addition to their professional experience, students must have:• At least one year experience operating Windows Servers in the area of account management, server maintenance, server monitoring, or server security.• Certifi cation related to the Microsoft Technology Associate (MTA) Networking Fun-damentals, Security Fundamentals, and Windows Server Administration Fundamentals designations, or equivalent knowledge as outlined in course 6420B: Fundamentals of Windows Server 2008.• A+, Server+, hardware portion of Network+, or equivalent knowledge.• Working knowledge of networking technologies.• Intermediate understanding of network operating systems.• Basic knowledge of Active Directory.• An understanding of security concepts and methodologies (for example, corporate policies).• Basic knowledge of TCP/IP.• Basic knowledge of scripting tools such as PowerShell and WMI.»

Fundamentals of Windows Server 2008The purpose of this 5-day course is to teach students the basic fundamentals of networking, security, and server administration with Windows Server 2008

and Windows Server 2008 R2. It is intended to provide the foundational level knowle-dge needed to prepare students to begin building a career in Microsoft technologies.Prerequisites: In addition to their professional experience, students who attend this training should have the following technical knowledge:• A good fundamental knowledge of general computing equivalent with the CompTIA A+ Certifi cation• An ability to understand basic security, networking and administration concepts• Some previous knowledge and experience with desktop operating systems, although this is not mandatoryNote: No programming skills are required, although some experience and knowledge of scripting technologies would be advantageous.

Confi guring and Troubleshooting a Windows Server 2008 Network InfrastructureThis fi ve-day instructor-led course provides students with the knowledge and

skills to confi gure and troubleshoot Windows Server 2008 and Windows Server 2008 R2 Sp1 Network Infrastructures. It will cover networking technologies most commonly used with Windows Server 2008 and Windows Server 2008 R2 Sp1 such as DNS, DHCP, IPv4 and IPv6 network addressing, Network Policy server and Network Access Protection and confi guring secure network access. It also covers fault tolerant storage technologies, Network Storage and routing and remote access, monitoring and compliance updates as well as other relevant technologies

Prerequisites: Before attending this course, students must have:• You must have an intermediate understanding of Windows Server operating systems such as Windows Server 2003, Windows Server 2008 or Windows Server 2008 R2 Sp1 and Windows client operating systems such as Windows Vista or Windows 7. Client ope-rating system knowledge equivalent to the below certifi cations would be of benefi t. Exam 70-680: TS: Windows 7, Confi guration or Exam 70-620: TS: Windows Vista, Confi guring• You should understand how TCP/IP functions and have a basic understanding of ad-dressing, name resolution (Domain Name System [DNS]/Windows Internet Name Service [WINS]), connection methods (wired, wireless, virtual private network [VPN]).• You should have an awareness of security best practices such as understanding fi le system permissions, authentication methods, workstation, and server hardening methods, and so forth. The minimum level of knowledge required in the above three bullet points, excluding the client experience, can be covered by having knowledge equivalent to the MOC course 6420B: Fundamentals of Windows Server 2008• Basic knowledge of Active Directory would also be of benefi t.

MICROSOFT Course Outlines

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WINDOWS SERVER 2008

6425 5 days

1750 €6429 2 days

Price on request

6431 2 days800 €

6432 2 days800 €

6426 3 days

1125 €

6427 3 days

Price on request

6428 2 days

Price on request

Implementing and Managing Windows Server 2008 ClusteringElements of this syllabus are subject to change.This three-day instructor-led course introduces Windows Server 2008 cluste-

ring and provides students with the knowledge and skills to implement, maintain, and troubleshoot clusters. Prerequisites: Before attending this course, students must have:• Experience with network load balancing• Basic knowledge of clustering theory• Experience in an enterprise environment managing applications and network topologies• Basic troubleshooting skills

Confi guring and Troubleshooting Windows Server 2008 Active Directory Domain ServicesThis fi ve-day instructor-led course provides in-depth training on implemen-

ting, confi guring, managing and troubleshooting Active Directory Domain Services (AD DS) in Windows Server 2008 and Windows Server 2008 R2 environments. It covers core AD DS concepts and functionality as well as implementing Group Policies, performing backup and restore and monitoring and troubleshooting Active Directory related issues. After completing this course students will be able to confi gure AD DS in their Windows Server 2008 and Windows server 2008 R2 environments. Prerequisites: Before attending this course, students must have:• Basic understanding of networking• Intermediate understanding of network operating systems• An awareness of security best practices• Basic knowledge of server hardware• Some experience creating objects in Active Directory• Basic concepts of backup and recovery in a Windows Server environment• A good knowledge of Windows Client operating systems such as Windows Vista or Windows 7

Confi guring and Troubleshooting Identity and Access Solutions with Windows Server 2008 Active DirectoryThis three-day instructor-led course provides in-depth training on confi guring

and troubleshooting Active Directory Identity and Access (IDA) solutions with Win-dows Server 2008 and Windows Server 2008 R2.

Prerequisites: Before attending this course, students must have:• Technical skills in Active Directory Domain Services (AD DS). This includes tech-nical skills equivalent to 6425C: Confi guring Windows Server 2008 Active Directory Domain Services.• Technical skills in Windows Server 2008 equivalent to 6419B: Confi guring, Mana-ging and Maintaining Windows Server 2008 Servers.

Confi guring and Troubleshooting Internet Information Services in Windows Server 2008In this 3-day instructor-led course, the students will learn to install, confi gure,

maintain, and troubleshoot an Internet Information Services (IIS) 7.0 Web Server in Windows Server 2008.

Prerequisites: Before attending this course, students must have:• Course 6420 Foundational Series: Fundamentals of a Windows Server 2008 Network Infrastructure and Application Platform. Or• A minimum of 1 year of experience administering and supporting a Web Server role using Windows Server 2003.• Network + certifi cation.

Confi guring and Troubleshooting Windows Server 2008 Termi-nal ServicesElements of this syllabus are subject to change.

This two-day instructor-led course provides students with the knowledge and skills to confi gure, manage, monitor, and troubleshoot a Terminal Services (TS) environment. The course focuses on confi guring of TS core functionality, licensing, Gateway, and Web Access.

This is the second course in the Windows Application Platform Services Technology Specialists Who Use Windows Server 2008 curriculum and will introduce the students to the Windows 2008 Terminal Services. Prerequisites: Before attending this course, students must have technical knowledge equivalent to the following course:• Course 6420 Foundational Series: Fundamentals of a Windows Server 2008 Network Infrastructure and Application Platform Or• Windows Server 2003 Terminal Server experience in an enterprise environment

• Minimum of one year of experience administering and supporting TS• Minimum of one year of experience administering and supporting Windows Server 2003 or Windows Server 2003 R2• Minimum of one year of administering certifi cate services• Network + certifi cation

Confi guring and Managing Windows Media Services for Win-dows Server 2008Elements of this syllabus are subject to change.

This two-day instructor-led course provides students with the knowledge and skills to confi gure and manage Windows Media Services. Prerequisites: Before attending this course, students must have:Internet Information Services (IIS) 6.0 experience:• 1 Year of experience administering and supporting IIS• 1 Year of experience administering and supporting Microsoft Windows Server 2003Network + certifi cation

Managing and Maintaining Windows Server 2008 Network Infrastructure ServersThis two-day instructor-led course provides students with the knowledge and

skills to manage and maintain Windows Server 2008 network infrastructure servers. The course focuses on creating a plan for managing the server lifecycle, developing and evaluating baselines for monitoring and managing server roles, and analyzing the implementation and confi guration of several different server roles for Windows Server 2008. The course will also focus on analyzing and maintaining network server security.

Prerequisites: Students should have several years of experience deploying and maintaining Microsoft Window Server 2003 networks. A good understanding of core networking services including DHCP, DNS, and Terminal Services is also required.In addition to their professional experience, students who attend this training should have technical knowledge equivalent to the following courses:• 6420 Fundamentals of Windows Server 2008 Network Infrastructure and Application Platform• 6421 Confi guring and Troubleshooting a Windows Server 2008 Network Infrastructure• 6430 Planning and Administering Windows Server 2008 Servers

Managing and Maintaining Windows Server 2008 Active Directory ServersThis two-day instructor-led course provides students with the knowledge and

skills to manage and maintain Windows Server 2008 Active Directory servers. The course focuses on the Active Directory server lifecycle by creating baselines, moni-toring the system health, and maintaining security for the Active Directory servers. The course also focuses on managing Active Directory Domain Services (AD DS) and Active Directory service roles.

Prerequisites: In addition to their professional experience, students who attend this training should have technical knowledge equivalent to the following courses:• 6424A: Fundamentals of Windows Server 2008 Active Directory• 6425A: Confi guring Windows Server 2008 Active Directory Domain Services• 6426A: Confi guring Identity and Access Solutions with Windows Server 2008 Active Directory• 6430A: Planning and Administering Windows Server 2008 Servers

6423 3 days

1125 €


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WINDOWS SERVER 2008

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Planning and Implementing Windows Server 2008This fi ve day course is intended for IT Professionals who are interested in the knowledge and skills necessary to plan and implement a Windows Server

2008 and Windows Server 2008 R2 environment. It incorporates both the planning of the server infrastructure and key aspects of the implementation, management and maintenance of Active Directory and Network Infrastructure. It is the primary training resource for Exam 70-646 preparation (MCITP: Server Administrator certifi cation). It covers the most important job tasks for Server Administrators who are responsible for the planning, operations, and day-to-day maintenance of Windows Server 2008 and Windows Server 2008 R2 servers in the enterprise. The course covers Windows server 2008, Windows Server 2008 R2 and Windows Server 2008 R2 Sp1.

Prerequisites: Before attending this course, students must possess the following skillset and knowledge:• At least one year experience in implementing or contributing to server and client planning• At least one year experience carrying out day to day network Infrastructure and Active Directory management and maintenance tasks • Technology skills equivalent to moc course 6418C: Deploying Windows Server 2008 Also, the following prerequisite certifi cations would support your preparation for attending this course and the taking of the subsequent related exam (70-646):• MCTS: Windows Server 2008 Active Directory Confi guration - Equivalent course(s): 6425C and 6426C• MCTS: Windows Server 2008 Network Infrastructure Confi guration• Equivalent course(s): 6421B

Automating Administration with Windows PowerShell 2.0This course provides students with the knowledge and skills to utilize Windows PowerShell for administering and automating administration of Windows based

servers.

Prerequisites: Before attending this course, students must have:• Experience with Windows networking technologies and implementation.• Experience with Windows Server administration, maintenance, and troubleshooting• Experience with Active Directory technologies and implementation, including Group Policy.• Experience with Windows Server 2008 Web application server technologies and implementation.

Updating Your Windows Server 2008 Technology Skills to Windows Server 2008 R2This three-day instructor-led course teaches the new features of Windows

Server 2008 R2 to IT professionals who have specialist skills in working with Windows Server 2008 Technology. The course facilitates accelerated learning of Windows Server 2008 R2 features and the features enabled in Windows Server 2008 R2 for Windows 7.

Prerequisites: Before attending this course, students must have the following prerequisite knowledge:• Core Windows Server 2008 Technology Specialist skills• Familiarity and experience in batch scripting or another scripting language• Experience with Windows deployment technologies and implementation• Experience with Windows networking technologies and implementation• Experience with Active Directory technologies and implementation• Experience with Windows Server 2008 server virtualization technologies and implementation• Experience with Windows Server 2008 Web application server technologies and implementation

Designing Windows Server 2008 Network and Applications InfrastructureThis fi ve-day course will provide students with the knowledge and skills

to be able to design Network and Application Infrastructure with Windows Server 2008 and Windows Server 2008 R2. The course will allow students to design such infrastructure to meet varying business and technical requirements and will prepare IT Professionals for the role of Enterprise Administrator.

Prerequisites: Before attending this course, students must have:• Experience confi guring Windows 7.• Experience confi guring Active Directory Domain Services, such as domains, forests, sites, trusts, certifi cates, user and computer accounts.• Experience confi guring Windows Server 2008 Network Infrastructure, such as IP addressing, name resolution, network access, fi le and print services, and Windows Server Update Services (WSUS).• Experience confi guring applications infrastructure such as server deployment, remote desktop services, and web services infrastructure.

Designing a Windows Server 2008 Active Directory Infras-tructure and ServicesDuring this fi ve-day course, students will learn how to design an Active

Directory infrastructure in the Windows Server 2008 and Windows Server 2008 R2 operating systems. Students will learn how to design Active Directory forests, domain infrastructure, sites and replication, administrative structures, Group Policy, and Public Key Infrastructures. Students will also learn how to design for security, high availability, disaster recovery, and migrations.

Prerequisites: In addition to their professional experience, students who attend this training should already have the following technical knowledge:• System administrator–level working knowledge. • Up to one year of experience implementing server plans. • Knowledge of client operating system equivalent to the following certifi cations is benefi cial:

- Exam 70-680: TS: Windows 7, Confi guration Or - Exam 70-620: TS: Windows Vista, Confi guring

Designing a Windows Server 2008 Applications InfrastructureThis three-day course will prepare IT professionals for the role of Enterprise Administrator. Students will learn how to design application infrastructure

solutions based on Windows Server 2008 to meet varying business and technical requirements.

Prerequisites: Before attending this course, students must have one or more of the following:• Intermediate understanding of networking. For example, how TCP/IP functions, addressing (including DHCP), name resolution (DNS/WINS), and connection methods (wired, wireless, VPN), NET+ or equivalent knowledge• Intermediate understanding of network operating systems. For example, Windows 2000, Windows XP, Windows Vista, Windows Server 2003 etc.• Intermediate understanding of security best practices. For example, fi le system permissions, authentication methods, Kerberos etc.• Intermediate knowledge of server and network hardware.• Conceptual understanding of Active Directory (AD). For example, AD terminology, AD object types• Hands-on experience with more than one application service such as:• IIS• Terminal Services• Windows Media Services• Virtual Server• Hyper-V• System Center Virtual Machine Manager

10325 5 days

1850 €

6436 5 days

Price on request

6437 3 days

Price on request

10159 3 days

1125 €

6435 5 days

Price on request

6433 5 days

1750 €

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VIRTUALIZATION

WINDOWS 7

10215 5 days

1850 €

50273 5 days

Price on request

10324 5 days

1850 €

6292 3 days

1125 €

6293 3 days

1125 €6294 5 days

1750 €

Implementing and Managing Microsoft Server VirtualizationThis fi ve-day, instructor-led course will provide you with the knowledge and skills to deploy and manage a server virtualization environment using

Microsoft technologies. The course provides details on how to deploy and manage Hyper-V and Remote Desktop Services on Windows Server 2008 R2. The course also provides details on how to manage a server virtualization environment by using System Center products such as System Center Virtual Machine Manager (VMM) 2008, SCVMM 2008 R2, System Center Operations Manager 2007 R2, System Center Data Protection Manager 2007 R2, and System Center Confi guration Manager 2007 R2. This course does not require previous server virtualization experience, but does require that students have signifi cant experience in managing Windows Server 2008 or Windows Server 2008 R2.

Prerequisites: Before attending this course, students must:• Perform server administrator tasks responsible for building and maintaining a virtualization infrastructure. • Work or consult for a midsize to enterprise-size organization. • Have a basic understanding of server virtualization concepts related to Microsoft or other third-party virtualization technologies. • Support production, development, testing, high availability, business continuity, staging, classroom, or hosting environments based upon Windows Server 2008 technology. • Understand a Windows-based network, including Active Directory directory service. • Understand storage technologies, such as Storage Area Network (SAN) including Internet small computer system interface (iSCSI), Fiber Channel, and Direct Attached Storage (DAS). • Understand Windows Server 2008 failover clustering.

Planning and Designing Microsoft virtualization SolutionsThis fi ve-day instructor-led course provides students with the knowledge and skills to design a complex data center and desktop architecture using

Microsoft Windows Server 2008 R2 with Hyper-V or Hyper-V Server 2008 R2, Remote Desktop Services (RDS), System Center Suite, Microsoft Enterprise Desktop Virtuali-

zation (MED-V), Application Virtualization 4.6 (APP-V), as well as supporting applica-tions and utilities. The information included in this class will provide students with a solid baseline of technology solutions, architecture considerations, and management requirements that can be integrated to build a successful virtualization infrastructure.

Prerequisites: Before attending this course, students must have:• Windows Server 2008 R2 knowledge and experience• Fundamental knowledge of Hyper-V• Fundamental knowledge of Remote Desktop Services (RDS)• Fundamental knowledge of Microsoft Enterprise Desktop Virtualization (MED-V)• Fundamental knowledge of Application Virtualization (APP-V)• Fundamental knowledge of System Center products including System Center Confi -guration Manager, System Center Operations Manager, System Center Virtual Machine Manager, and System Center Data Protection Manager

Implementing and Managing Microsoft Desktop VirtualizationThis fi ve-day, instructor-led course provides you with the knowledge and skills to implement and manage desktop virtualization solutions. This course

provides an overview of virtualization and the various Microsoft products that you can use to implement and deploy a virtualization solution. The course explains how to confi gure and manage a MED-V deployment. Then, it describes the procedures for deploying an App-V solution by implementing App-V servers and clients and by sequencing applications. The course then covers the confi guration of Remote Desktop Services and RemoteApp programs. Finally, the course describes the concept of user state virtualization and procedures for confi guring the Virtual Desktop Infrastructure (VDI).

Prerequisites: Before attending this course, students must have:• Basic skills with Windows Command line• Monitoring and Management Tools• Networking• AD DS, including Group Policy deployments•Performance Monitoring•Troubleshooting

Installing and Confi guring Windows 7 ClientThis three-day instructor-led course is intended for IT professionals who are interested in expanding their knowledge base and technical skills about Win-

dows 7 Client. In this course, students learn how to install, upgrade, and migrate to Windows 7 client. Students then confi gure Windows 7 client for network connectivity, security, maintenance, and mobile computing. This course helps students prepare for the Exam 70-680, TS: Windows 7, Confi guring.

Prerequisites: Before attending this course, students must have:• Experience installing PC hardware and devices. • Basic understanding of TCP/IP and networking concepts. • Basic Windows and Active Directory knowledge. • The skills to map network fi le shares.• Experience working from a command prompt. • Basic knowledge of the fundamentals of applications. For example, how client computer applications communicate with the server. • Basic understanding of security concepts such as authentication and authorization. • An understanding of the fundamental principles of using printers.

Troubleshooting and Supporting Windows 7 in the EnterpriseThis course is designed for Information Technology (IT) professionals who have experience with Windows XP and Windows Vista who work as Windows

7 Enterprise Desktop Support Technicians (EDSTs) in Tier 2 support environments. The goal of this training is to enable these individuals to support the Windows 7 operating system and solve technical troubleshooting problems in a Windows 7 and Windows Server 2008 R2 networking environment.

This course helps candidates prepare for Exam 70-685, the fi nal requirement for the Enterprise Desktop Support Technician (EDST) professional credential.

By the course’s end, students will have been exposed to the process of establishing and using a troubleshooting methodology, and the EDST job role and responsibilities. Additionally, students will be exposed to various troubleshooting tools and techniques that enable them to address the following Windows 7 issues in an enterprise network environment:• Startup, • Group Policy, • Hardware and device driver, • Performance• Network connectivity, • Remote connectivity• User profi le and logon, • Security, • Applications

Prerequisites: In addition to their professional experience, students who attend this training should already have the following technical knowledge:• Networking fundamentals, including TCP/IP/User Datagram Protocol (UDP), Domain Name System (DNS)- Microsoft Active Directory principles and management- Microsoft Windows Server 2008 fundamentals- Microsoft Windows Client fundamentals• Fundamentals of using the 2010 Microsoft Offi ce system or the 2007 Microsoft Offi ce system

Planning and Managing Windows 7 Desktop Deployments and EnvironmentsThis fi ve-day instructor-led course is intended for desktop administrators

who want to specialize in desktop deployment, confi guration, and management . In this course, students will learn how to plan and deploy Windows 7 desktops in large organizations.


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They will also learn how to design, confi gure, and manage the Windows 7 client environment. This course helps students prepare for the Exam 70-686, Pro: Windows 7, Enterprise Desktop Administrator.

Prerequisites: Before attending this course, students must have:• A solid understanding of TCP/IP and networking concepts.• A solid Windows and Active Directory background. For example, domain user accounts, domain vs. local user accounts, user profi les, and group membership.• A good understanding of scripts and batch fi les.• A solid understanding of security concepts such as authentication and authorization.• Performed a clean installation of Windows 7, Upgrade to Windows 7, and migrate user-related data and settings from Windows XP.• Confi gured disks, partitions, volumes, and device drivers to enable Windows 7 to function as desired.• Experience confi guring and troubleshooting permissions and other settings to allow access to resources and applications on Windows 7 Systems.• Experience confi guring settings to enable network connectivity.• Experience confi guring and troubleshooting a wireless network connection.• Experience confi guring and troubleshooting Windows 7 security.• Confi gure mobile computers and devices.

Writing Queries Using Microsoft® SQL Server™ 2008 Transact-SQLThis 3-day instructor led course provides students with the technical skills

required to write basic Transact-SQL queries for Microsoft SQL Server 2008.

Prerequisites: Before attending this course, students must have:• Knowledge of data integrity concepts. • Core Windows Server skills. • Relational database design skills. • Programming skills.

Maintaining a Microsoft® SQL Server™ 2008 R2 DatabaseThis fi ve-day instructor-led course provides students with the knowledge and skills to maintain a Microsoft SQL Server 2008 R2 database. The course

focuses on teaching individuals how to use SQL Server 2008 R2 product features and tools related to maintaining a database.

Prerequisites: • Basic knowledge of the Microsoft Windows operating system and its core functionality.• Working knowledge of Transact-SQL.• Working knowledge of relational databases.• Some experience with database design.• Completed Course 2778: Writing Queries Using Microsoft SQL Server 2008 Transact-SQL

Implementing a Microsoft® SQL Server™ 2008 R2 DatabaseThis fi ve-day instructor-led course is intended for Microsoft SQL Server database developers who are responsible for implementing a database on

SQL Server 2008 R2. In this course, students learn the skills and best practices on how to use SQL Server 2008 R2 product features and tools related to implementing a database server.

Prerequisites: Before attending this course, students must have:

• Working knowledge of Transact-SQL (ability to write Transact-SQL queries) or Course 2778A: Writing Queries Using Microsoft SQL Server 2008 Transact-SQL

• Working knowledge of relational databases (database design skills).

• Core Windows Server skills.

• Basic programming language.

• Familiarity with the client administration capabilities of Windows Server and familiar with management tools such as the System Center suite of products.• Familiarity with deployment, packaging, and imaging tools.• The ability to work in a team/virtual team• Trained and mentored others

Windows 7, Enterprise Desktop Support TechnicianThis fi ve-day instructor-ledcourse provides students with the knowledge and skills needed to isolate, document and resolve problems on a Windows

7 desktop or laptop computer. It will also help test takers prepare for the 70-685 and 70-682 exams.


• TCP/IP Troubleshooting skills

• Experience working in a domain environment

• Experience using desktop and command-line troubleshooting tools

• Experience installing and troubleshooting desktop application problems

• Experience confi guring registry and group policy settings

Implementing and Maintaining Microsoft SQL Server 2008 Analysis ServicesElements of this syllabus are subject to change.

This three-day instructor-led course teaches students how to implement an Analysis Services solution in an organization. The course discusses how to use the Analysis Services development tools to create an Analysis Services database and an OLAP cube, and how to use the Analysis Services management and administrative tools to manage an Analysis Services solution.

Prerequisites: Before attending this course, students must have:• Conceptual understanding of OLAP solutions.• Experience navigating the Microsoft Windows Server environment.• Experience with Windows services (starting and stopping).• Experience creating service accounts and permissions.• Experience with Microsoft SQL Server, including:• SQL Server Agent.• SQL Server query language (SELECT, UPDATE, INSERT, and DELETE).• SQL Server System tables.• SQL Server accounts (users and permissions).

Implementing and Maintaining Microsoft SQL Server 2008 Integration ServicesElements of this syllabus are subject to change.

This three-day instructor-led course teaches students how to implement an Integration Services solution in an organization. The course discusses how to develop, deploy, and manage Integration Services packages.

Prerequisites: Before attending this course, students must have:• Exposure to enterprise data import and export scenarios.• Experience navigating the Microsoft Windows Server environment.• Experience with Microsoft SQL Server, including:• SQL Server Agent.• SQL Server query language (SELECT, UPDATE, INSERT, and DELETE).• SQL Server System tables.• SQL Server accounts (users and permissions).

50331 5 days

1750 €

6231 5 days

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6235 3 days

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6232 5 days

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2778 3 days

1125 €

6234 3 days

1225 €


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1225 €

10174 5 days

1750 €

10175 5 days

1750 €

10231 5 days

1750 €

10232 5 days

1750 €

50352 3 days

Price on request

6158 3 days

Price on request

10337 3 days

Price on request

Implementing and Maintaining Microsoft SQL Server 2008 Reporting ServicesElements of this syllabus are subject to change.

This three-day instructor-led course teaches students how to implement a Reporting Services solution in an organization. The course discusses how to use the Reporting Services development tools to create reports, and how to use the Reporting Services management and administrative tools to manage a Reporting Services solution.

Prerequisites: Before attending this course, students must have:• Exposure to creating reports in Microsoft Access or other third-party reporting products, such as Crystal Reports.• Conceptual understanding of the push and pull distribution/subscription paradigm.• Experience navigating the Microsoft Windows Server environment.• Experience with Windows services (starting and stopping)• Experience creating service accounts and permissions• Experience with Microsoft SQL Server, including:• SQL Server Agent.• SQL Server query language (SELECT, UPDATE, INSERT, and DELETE).• SQL Server System tables.• SQL Server accounts (users and permissions).

Confi guring and Administering Microsoft SharePoint 2010The course teaches students how to install, confi gure and administer Share-Point, and also manage and monitor sites and users by using SharePoint 2010.

Prerequisites: In addition to their professional experience, students who attend this training should have experience:• Administering Active Directory: creating and managing user and group accounts, delegation of administration, confi guring Group Policy • Administering network infrastructure: DNS, TCP/IP connectivity• General conceptual awareness of Microsoft .NET Framework as it relates to Share-Point 2010• Administering SQL Server 2005 or 2008: creating logons, assigning roles, using SQL Management Studio• One year experience using Windows PowerShell cmdlets• General security and authentication practices»

Microsoft SharePoint 2010, Application DevelopmentThis course provides existing .NET developers with practical information and labs that enables them to build solutions on the Microsoft SharePoint 2010

platform.

Prerequisites: Before attending this course, students must have:• An understanding of the problem-solving techniques that apply to software development• Approximately 12 months experience with ASP.NET 3.5 with Visual Studio 2008 (or later)• Approximately 1 month development experience with SharePoint 2007 or Share-Point 2010 and VS2010 (includes beta releases) creating code that interacts with the SharePoint Server-side APIs• Experience performing end user tasks with SharePoint 2007 or SharePoint 2010 and an understanding of the purpose and use of the following:- Lists- Documents and Libraries- Personalizing an SP page/site- Using MySites- Using SharePoint Designer

Updating Your SQL Server 2005 Skills to SQL Server 2008This three-day instructor-led course provides students with the knowledge and skills to upgrade their SQL Server 2005 skills to SQL Server 2008

Prerequisites: Before attending this course, students must have experience developing or administering SQL Server 2005 databases.

Updating Your Microsoft SQL Server 2008 BI Skills to SQL Server 2008 R2This 3 day ILT course focuses on the new features SQL Server 2008 R2 for BI

specialists.

Prerequisites: Before attending this course, students must have:• Three to four years of experience using SQL Server 2008 BI components• Knowledge of relational and multi-dimensional database schemas• Experience creating and deploying SQL Server Reporting Services (SSRS) reports• Experience debugging, monitoring, and troubleshooting BI solutions• Experience working with the Microsoft .NET Framework• Experience in using the following tools:• Microsoft SQL Server 2008 BI Development Studio• Microsoft SQL Server 2008 Management Studio• Report Builder and Report Manager• Possible experience in using Microsoft Visual Studio

Designing a Microsoft SharePoint 2010 InfrastructureThis 5 day ILT course teaches IT Professionals to design and deploy Microsoft SharePoint 2010.

Prerequisites: Before attending this course, students must have: • At least 2 years experience administering, deploying, managing, monitoring, upgra-ding, migrating, and designing SharePoint servers• At least one year’s experience of mapping business requirements to logical and physical technical design• Working knowledge of network design, including network security• Completed course 10174A: TS ITPro: Confi guring and Managing Microsoft Share-Point 2010, or have equivalent knowledge and experience

Designing and Developing Microsoft SharePoint Server 2010 ApplicationsThis fi ve-day instructor-led course is intended for Microsoft SharePoint De-velopment professionals who are responsible for leading projects, designing

solutions, and identifying problems. In this course, students learn the skills and best practices that are required to help organizations design and develop effective SharePoint applications.Prerequisites: This course requires students to meet the following prerequisites:• Understanding of the problem-solving techniques that apply to the Software Deve-lopment Life Cycle (SDLC), including the versioning of software and the management of confi guration and content in a software system• Basic knowledge of Web application architecture• Experience in developing in a team environment• Working knowledge of ASP.NET and Visual Studio• Experience in SharePoint infrastructure including servers and services• Experience in SharePoint development including the APIs and XML schemas necessary to create web parts, perform data access, and provision fi elds, lists, content types, etc.

Sharepoint 2010 Overview for End Users This 3-day instructor-led course explores all the new end user features exposed in SharePoint 2010. Prerequisites: Before attending this course,

students must have: • Understanding of SharePoint 2007 basics.


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10533 5 days

1850 €

10135 5 days

1750 €

10165 5 days

1750 €

10534 5 days

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GSP10-1 1 days475 €

Deploying, Confi guring, and Administering Microsoft Lync Server 2010This fi ve-day instructor-led course teaches IT professionals how to deploy,

confi gure, and administer a Microsoft Lync Server 2010 solution. The course empha-sizes Lync Server 2010 Enterprise Voice features from a deployment and confi guration perspective. The labs in this course build on each other to create a solution that includes IM and Presence, Conferencing, and Enterprise Voice. This course helps the student prepare for Exam70-664.

Prerequisites: In addition to their professional experience, students who attend this training should have an understanding of the following telecommunications concepts:• The difference between TDM and VoIP • Gateways and PBX • Session Initiation Protocol (SIP) • Codecs • Dialing plans

Students should also understand the following general concepts:• Networking fundamentals, including TCP/IP/UDP, DNS • Active Directory principles and management• Windows Server 2008 fundamentals • Public Key Infrastructure (PKI) • Exchange Messaging concepts • PowerShell basics • SQL Server concepts and operation

Confi guring, Managing and Troubleshooting Microsoft Ex-change Server 2010This fi ve-day, instructor-led course will provide you with the knowledge and

skills to confi gure and manage an Exchange Server 2010 messaging environment. This course does not require previous Exchange Server experience, but does require that students have signifi cant experience in managing Windows Server and Active Directory directory services or Active Directory Domain Services (AD DS). This course will teach you how to confi gure Exchange Server 2010, as well as provide guidelines, best practices, and considerations that will help you optimize your Exchange Server deployment.

Prerequisites: In addition to their professional experience, students who attend this training should have the following prerequisite knowledge:• Fundamental knowledge of network technologies including Domain Name System (DNS) and fi rewall technologies. • Experience with the Windows Server 2003 and Microsoft Windows Server 2008 operating systems. • Experience with Active Directory directory services in Windows Server 2003 or AD DS Windows Server 2008.

Planning and Designing a Microsoft Lync Server 2010 SolutionThis fi ve-day instructor-led course teaches how to plan and design a Micro-soft Lync Server 2010 solution to IT professionals. The course emphasizes

Voice features in Lync 2010 from a deployment perspective. In this course, students learn how to plan and design a Lync Server 2010 system. The labs in this course utilize the Lync Server 2010 Planning Workbook and Planning Tool. This course helps the student prepare for Exam 70-665.

Prerequisites: The students should have experience in core Lync Server 2010 techno-logy with specialist skills in:• Features and architecture• Dial plans • External User Access and Federation• Security• High Availability• Load Balancing• Resiliency• Capacity• Bandwidth management• Central and Branch Offi ce Sites • Enterprise Voice- Call Management - Audio/Web/Dial-in Conferencing - Topology options including services, server roles, colocation and geographical placement

Apart from this, students should have knowledge on Windows Server Active Directory deployment and should have attended the TS level Course 10533A: Confi guring and Managing Microsoft Lync Server 2010 or possess equivalent experience or skills.

• Experience managing backup and restore on Windows Servers. • Experience using Windows management and monitoring tools such as Microsoft Management Console, Active Directory Users and Computers, Performance Monitor, Event Viewer, and Internet Information Services (IIS) Administrator. • Experience using Windows networking and troubleshooting tools such as Network Monitor, Telnet, and NSLookup. • Fundamental knowledge of certifi cates and Public Key Infrastructure (PKI). • Basic experience with Windows Mobile.

Updating Your Skills from Microsoft Exchange Server 2003 or Exchange Server 2007 to Exchange Server 2010 SP1There are two main reasons for the course. Firstly, this course supports

the large numbers of customers still running Exchange 2003 or Exchange 2007 in upgrading their skills and environments to Exchange 2010 Service Pack 1 (SP1) and to help drive that adoption. Secondly, this course fi lls in a skills gap that currently exists in the portfolio and, while the content is not driven by the exam ODs, provide further support for the exams.

SharePoint 2010 SharePoint DesignerThis 2-day instructor-led course explores how to navigate and use the new Ribbon interface, learn what new things you can do from Designer, what

changes have been made to the actions and conditions of workfl ows, how to build external content types, and how to modify Out Of the Box Workfl ows.

Prerequisites: Before attending this course, students must have: • Understanding of SharePoint site elements (Lists, Libraries, Content Types, etc)

What is SharePoint 2010? Advantages and Functionalities (Workshop)In this workshop, attendees will learn about SharePoint 2010 added value

and functionalities. SharePoint 2010 will be illustrated with many interactive demons-trations and discussions.Topics: What kind of business challenges does Enterprise Content Management address?; Is SharePoint 2010 just an ECM platform?; What is SharePoint 2010?;Overview of SharePoint 2010: functional point of view; Overview of SharePoint 2010: architectural point of view; Overview of 6 SharePoint 2010 areas: Site, Communities, ECM, Search, Insights, Composites; Description and demonstration of the 6 Share-Point areas. Prerequisites: None

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10508 3 days

1125 €

1. Upgrading skills to Exchange Server 2010 support within the Exchange Portfolio: The primary reason for the course development is to provide a single course to allow IT professionals who are currently experienced in and are running Exchange 2003 or Exchange 2007 environments, a fast-track method to upgrade their skills and to enable them to upgrade to Exchange 2010 SP1 and help drive that technology adoption, without having to take the other two Exchange 2010 courses and 10 days of training.

2.To fi ll a skills gap and provide further support for Exchange Server 2010 exams: The course will provide an accelerated skills-upgrade path and also provide additional support for the two Exchange Server 2010 exams, both of which are listed below. This course is not a direct mapping to the below exams; however, it is intended as an additional support for elements within these exams.

• Exam 70-662 : TS : Exchange Server 2010, Confi guring

• Exam 70-663 : PRO : Designing and Deploying Messaging Solutions with Microsoft Exchange Server 2010


• A MCSE in the Windows Server 2003 operating system or TS qualifi cation in Exchange Server 2007 with Exam 70-236 : TS : Exchange Server 2007, Confi guring.

• Windows Server 2008 Technology Specialist Skills.

• At least two years administering Exchange Server 2003 or Exchange Server 2007.

Designing and Deploying Messaging Solutions with Microsoft Exchange Server 2010This fi ve-day, instructor-led course provides you with the knowledge and

skills to design and deploy messaging solutions with Microsoft Exchange Server 2010. This course describes how to gather requirements for a messaging solution and then design the integration of Exchange Server 2010 with the current infrastructure. The course then covers how to plan and deploy the various server roles in Exchange Server 2010. You will explore the various options for implementing messaging security, policies, and compliance. The course also examines the high availability and disaster recovery options and how to develop a troubleshooting plan. Finally, the course describes how to plan the upgrade from earlier versions of Exchange Server to Exchange Server 2010 and the integration of Exchange Server 2010 with other messaging systems.

Prerequisites: Before attending this course, students must have:• At least two years of experience working with Microsoft Exchange Server.• At least six months of experience working with Exchange Server 2010 or Exchange Server 2007.• At least two years of experience administering Windows Server, including Windows Server 2008.• At least two years of experience working with Active Directory Domain Services (AD DS).• At least two years of experience working with name resolution, including Domain Name Service (DNS).• Experience working with certifi cates, including Public Key Infrastructure (PKI) certifi cates.• Experience working with Microsoft Windows PowerShell.

Planning, Deploying and Managing Microsoft Exchange Server 2010 Unifi ed MessagingThis course provides information on planning and managing Microsoft

Exchange Server 2010 Unifi ed Messaging (UM) deployments. The course addresses such topics as new features, upgrading from Microsoft Exchange Server 2007 UM to Exchange Server 2010 UM, Microsoft Offi ce Communications Server 2007 integra-tion, and tools and processes to support Unifi ed Messaging planning, installation/setup, and implementation.

Prerequisites: To benefi t from this course, students must have:

• A thorough understanding of Exchange Server 2007 Unifi ed Messaging features and functionality.

• An understanding of how to install and setup the Exchange Server 2010 Unifi ed Messaging role.

• General familiarity with Offi ce Communications Server 2007 R2.

What’s New in Microsoft Exchange Server 2010Exchange Server 2010 provides several new features, many of which enhance the user experience with the messaging system. This session introduces some of the design principles that Microsoft used when designing the new Exchange

Server 2010 features. This session also introduces the new Exchange Server 2010 client access and compliance features. This hands-on lab will cover several of the new Exchange Server 2010 features. This labs teaches students how to confi gure and evaluate the new Exchange Server 2010 client access and compliance features, and also steps them through the confi guration and testing of new message transport and high availability features. This lab also provides a high-level look at new administra-tive tools and features in Exchange Server 2010.

The hands-on labs are designed and will be performed using Hyper-V running on Windows Server 2008.

Prerequisites: Before attending this clinic, students must have a working knowledge of:

• Windows Server 2003 or Windows Server 2008, including directory services.

• The Windows XP or Windows Vista operating systems, and Microsoft Offi ce Outlook.

• Windows-based mobile devices.

• Asynchronous networking technologies including TCP/IP, messaging transports, and remote access.

• Windows clustering and load balancing.

• Basic virtualization concepts, including basic awareness of Hyper-V technology.

• General concepts and procedures for IT operations, including service level manage-ment, high availability and disaster recovery, and change management.

• Understanding of IT security basics, including network authentication; access control; encryption; edge security; malicious software, and anti-virus and antispam concepts; and basic messaging security concepts. However, students do not have to be experts in security or messaging security, privacy, or compliance, and do not have to have more than a cursory awareness of Microsoft Forefront Security for Exchange Server.

• Familiarity with basic Exchange Management Shell and Windows PowerShell capabilities, but students do not have to be familiar with Windows PowerShell 2.0 that the Exchange Server 2010 Management Shell uses.

• Familiarity with Exchange Server 2003 or Exchange Server 2007.

• Students do not have to be familiar with Unifi ed Communications technologies and solutions, and do not have to be familiar with synchronous communications technolo-gies, Voice over Internet Protocol (VoIP), or voice and data integration technologies.

• Familiarity with basic concepts of cloud computing and hosted services, but students do not have to be familiar with hosted Exchange services. Before attending this course, students must have a working knowledge of:

• Windows Server 2003 or 2008 including Active Directory Domain Services (AD DS).

• Windows XP or Windows Vista, and Microsoft Offi ce Outlook.

• Windows-based mobile devices.

• Asynchronous networking technologies, including TCP/IP, messaging transports, and remote access.

• Windows Server failover clustering and load balancing.

• Basic virtualization concepts, such as a basic awareness of Hyper-V technology.

• General concepts and procedures for IT operations, including service level manage-ment, high availability and disaster recovery, and change management.

• The basics of IT security, including network authentication; access control; encryp-tion; edge security; malicious software, and anti-virus and antispam concepts; and basic messaging security concepts.

• Understanding of IT security basics, including network authentication; access control; encryption; edge security; malicious software, and anti-virus and antispam concepts; and basic messaging security concepts. However, students do not have to be experts in security or messaging security, privacy, or compliance, and do not have to have more than a cursory awareness of Microsoft Forefront Security for Exchange Server.

• Security, privacy, and compliance issues, with some understanding of Microsoft Forefront Security for Exchange Server.

• Basic Exchange Management Shell and Windows PowerShell capabilities.

• Microsoft Exchange Server 2003 or Microsoft Exchange Server 2007.


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Planning, Deploying and Managing Microsoft® System Center Confi guration Manager 2007This fi ve-day, instructor-led course will provide you with the knowledge

and skills to plan, deploy, and manage Microsoft System Center Confi guration Manager 2007. This course requires that students have a base-level understanding of Systems Management Server 2003 or Confi guration Manager 2007. It also requires that students have a system administrator-level working knowledge of deployment, confi guration, and troubleshooting for Windows-based personal computers, as well as a working knowledge of TCP/IP networking, Microsoft SQL Server, Active Directory Domain Services (AD DS) or Active Directory directory service, and basic Public Key Infrastructure concepts. This course focuses on planning and deploying sites and clients, confi guring software distribution, deploying operating systems, and managing software updates. It also focuses on remote tools and managing mobile devices. Prerequisites: Before attending this course, students must have:

• A base-level understanding of Systems Management Server 2003 or Confi gurations Manager 2007.

• A system administrator–level working knowledge of: - Deployment, confi guration, and troubleshooting for Windows-based personal computers- TCP/IP networking- SQL Server- Active Directory- Basic Public Key Infrastructure concepts

SSCM 2007 R3 Windows Operating System Deployment (OSD)

The goal of this course is to have a deep dive into SCCM 2007’S operating system deployment feature, covering what students should know about OS

deployment using the native SCCM 2007 feature. This course will prepare attendees to plan, design and implement a variety of operating system deployment scenarios using the Operating System Distribution features of System Center Confi guration Manager (SCCM) 2007 R3. Course lectures will focus on guiding participants through the deployment scenarios available using SCCM and OSD, and understand the steps involved with building a deployment infrastructure around these technologies, using custom task sequences, zero touch deployment and additional functionality extensions for OSD in Microsoft deployments.

This is not an introductory course to SCCM or OSD. Students must be familiar with SCCM to attend this class and should have a good working knowledge of Active Directory and a basic understanding of OS Deployments and challenges. It is recom-mended that students have SCCM knowledge or have attended the MOC 6451 course prior to attending this class.

Installing and Confi guring System Center Operations Manager 2007 R2

This fi ve-day instructor-led course provides students with the knowledge and skills to manage a Systems Center Operations Manager 2007 R2 management group. This course is intended to develop the necessary skills to install and manage Operations Manager 2007 R2 management servers and supporting roles.

Prerequisites: Before attending this course, students must have: A+ certifi cation or equivalent knowledge; Network+ certifi cation or equivalent knowledge; Completed Course 2273, or have equivalent knowledge; Completed Course 2277, or have equi-valent knowledge; Completed Course 2278, or have equivalent knowledge; Completed Course 2279, or have equivalent knowledge; Familiarity with Windows Server 2008; Familiarity with Microsoft SQL Server 2005; Familiarity with SQL Reporting Services.

Microsoft System Center Operations Manager 2007: Ad-vanced Confi guration and AdministrationThis three-day instructor-led course provides students with the knowledge

and skills to confi gure and administer a complex environment with Microsoft System Center Operations Manager 2007 R2. Coverage includes Architecture and Troubles-hooting, Management Packs, Reporting, and Connectors.

Prerequisites: Before attending this course, students must have: A+ certifi cation or equi-valent knowledge; Network+ certifi cation or equivalent knowledge; Visual Basic Script knowledge; Windows Server experience; Completed Course 2274, or have equivalent knowledge; Completed Course 2275, or have equivalent knowledge; Completed Course 2277, or have equivalent knowledge; Completed Course 2278, or have equivalent knowledge; Completed Course 2279, or have equivalent knowledge; Completed Course 50028B, Managing System Centre Operations 2007, or equivalent knowledge.

System Center Operations Manager 2007 - Management Pack Development and ReportingThis class is designed to provide attendees with the knowledge they require to create a custom Management Pack. The hands-on labs in this class will

walk the attendees through the process of creating a custom Management Pack from the design and planning stages through to the creation of reports. This class will use a ‘popular’ application and step through the MP development process as an exercise that results in a production quality MP that can be used in a production environment.This course is designed for the Operations Manager Administrator or Application Subject Matter Expert within an organization that is tasked with the creation of Mana-gement Packs to monitor applications used within their organization.

System Center Operations Manager 2007 - Operators ClassThis course has been designed for Administrators, support staff, help desk staff, and line of business application owners that will be given access to

the Operations console as an Operator or Advanced Operator. The Operator course will show the attendee how to work within theOperations console, create new views and customize the console to get the most value out of the application based on their area of responsibility. Prerequisites: This course has no formal prerequisites but assumes that the attendee will have a background in the administration of Windows or Windows based applications. No knowledge of Operations Manager is required.

Planning, Deploying and Managing Microsoft System Center Service Manager 2010This three-day instructor-led course provides students with the knowledge

and skills to confi gure and administer a complex environment with Microsoft System Center Operations Manager 2007 R2. Coverage includes Architecture and Troubles-hooting, Management Packs, Reporting, and Connectors.

Prerequisites: Before attending this course, students must have: • Attended course 6451A: Planning, Deploying and Managing System Center Confi guration Manager 2007.• Attended course 50028c Installing Confi guring Operations Manager 2007 R2.• Experience with ITIL and MOF processes.• Experience with Active Directory confi guration.• Experience with deployment, confi guration, and troubleshooting Windows-based computers.• Working knowledge of IIS Server.• Working knowledge of TCP/IP networking.• Working knowledge of SQL Server.• Working knowledge of basic public key infrastructure (PKI) concepts.

6451 5 days

1850 €

50216 3 days

1225 €

SSCM-OSD 5 days

Price on request

SCOM-MPDR 4 days

Price on request

SCOM-OC 1 day

Price on request

50217 4 days

1550 €

50028 5 days

1850 €

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MICROSOFT® SYSTEM CENTER SUITE

FOREFRONT

SCE-ACA 5 days

Price on request

SCSM-OC 2 days

Price on request

50373 2 days900 €

50357 2 days900 €

50402 3 days

Price on request

50360 1 day

Price on request

50382 4 days

1550 €

50507 3 days

1225 €

Implementing Forefront Threat Management Gateway 2010This two-day instructor-led course provides students with the knowledge and skills to envision, design, and deploy web access, remote access and mail

protection solutions using Microsoft Forefront Threat Management Gateway 2010 (TMG), enabling them to identify the requirements and make the appropriate design decisions that will come up during the deployment process, and providing hands-on experience with the products.

Prerequisites: Before attending this course, students must have:• A good understanding of Active Directory and Group Policies.• A good understanding of Windows TCP/IP networking.

Implementing Forefront Protection 2010 for Exchange and SharePointThis one-day instructor-led course provides students with the knowledge

and skills to envision, design, and deploy security solutions based on the Microsoft Forefront suite that protect organizations using Microsoft Exchange Server and Microsoft SharePoint Server, enabling them to identify the requirements and make the appropriate design decisions that will come up during the deployment process, and providing hands-on experience with the products.

Prerequisites: Before attending this course, students must have:• A good understanding of Active Directory and Group Policies.• Basic knowledge of Microsoft Exchange Server 2007 and Microsoft Offi ce Share-Point Server 2007.

Implementing Forefront Identity Manager 2010This four-day instructor-led courseintroduces and explains the features and capabilities of Microsoft Forefront Identity Manager 2010 (FIM), and provides

an overview of the solution scenarios that FIM addresses. The course format includes

presentation, discussion, demonstration, and many hands-on exercises. It is intended for students who have no previous Forefront Identity Manager 2010 or Microsoft Identity Lifecycle Manager 2007 (ILM) experience.

Prerequisites: Before attending this course, students must have:• A sound understanding of the purpose and some experience of the workings of Active Directory.• A sound understanding of the purpose and some experience of the workings of Microsoft Exchange Server.• A sound understanding of the purpose and some experience of the workings of Microsoft SQL Server.

Implementing Forefront Unifi ed Access Gateway 2010This three-day instructor-led course prepares you to design and deploy remote access solutions using Microsoft Forefront Unifi ed Access Gateway

2010 (UAG). Forefront UAG provides organizations with unparalleled fl exibility in providing access to network resources (such as Web sites and internal applications) with granular access control, custom content protection, and endpoint validation. Forefront UAG also integrates with DirectAccess, a new Windows 7 technology that provides seamless remote access to all corporate resources without connecting to a virtual private network. This course is intended for architects, consultants, network administrators, and technical sales professionals who are responsible for selling, designing, and deploying edge access solutions for enterprises.


• Solid understanding of Windows networking. Experience with IPv6 is desirable but not required.

• Working knowledge of Active Directory, LDAP, and RADIUS authentication.

• Basic understanding of Microsoft Exchange Server 2007 and Microsoft Offi ce SharePoint Server 2007.

System Center Service Manager 2010 SP1 Operators ClassThis two-day course is a mix of in-depth instructor led training and hands-on labs where you will learn about the features and components included in

System Center Service Manager 2010 SP1, from a daily operator’s perspective.

Attendees learn the details of how Incident, Problem, and Change Management are im-plemented, including the different confi gurations and customizations that are available in the tool. They will also learn how to take advantage of the knowledge base, lists, queues, and templates, as well as how the data warehouse and reporting work.

Next, we will cover the Self Service Portal. Attendees will learn what the portal is, how it works, how to install it, and how to confi gure and customize it.

Prerequisites: Before attending this course, students should have:

MCSA certifi cation, or equivalent knowledge

Confi guring and Managing Microsoft System Center Essentials 2010This two-day instructor-led course provides students with the knowledge and

skills to install, confi gure, administer and troubleshoot a System Center Essentials 2010 infrastructure. The course focuses on confi guration and administration in the Essentials 2010 console. The optional third day includes additional in depth informa-tion on Essentials 2010 architecture and troubleshooting, as well as management pack authoring.


• Completion of Course 6430A, Managing and Maintaining Windows Server 2008 Servers, or have equivalent knowledge of administrative tasks.

System Center Essentials 2010 - Advanced Confi guration & AdministrationThis fi ve day course is a mix of in-depth instructor led training and hands-

on labs that focuses on the core features and tasks in System Center Essentials 2007 to provide Essentials 2010 administrators, Microsoft partners and consultants the information they require to successfully install, confi gure and manage Essentials 2010. Included throughout are tips, tricks and best practices based on the extensive experience of the course authors and instructors.

Prerequisites: Before attending this course, students should have:

Experience with Windows 2008 Server administration

Familiarity with Hyper-V Server Virtualization Concepts

MCTS certifi cation, or equivalent knowledge

Designing IT Process Automation with Opalis Integration ServerThis 300-level, three-day, instructor-led course gives students the knowle-

dge on how to implement IT process automation using Opalis Integration Server (OIS). After completing this course, students will be able to: Describe the logical architecture of an OIS infrastructure; Articulate the functions of the components and services in an OIS infrastructure; Confi gure error handling in OIS policies; Troubleshoot issues with OIS components and OIS policy execution; Explain Microsoft best practices for Policy Lifecycle Management; Design end-to-end process automation incorporating System Center products

This course is intended for Enterprise System Engineers, Administrators, and System Integrators who need to implement a Dynamic Datacenter using Opalis Integration Server.

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.NET FRAMEWORK / VISUAL STUDIO® 2010

10262 5 days

1750 €

10263 3 days

1125 €

10264 5 days

1750 €

Developing Windows Applications with Microsoft Visual Studio 2010In this course, experienced developers who know the basics of Windows

Forms development gain more advanced Windows Client design and development skills. WinForms and WPF programming models, as well as relative strengths and when to use each technology, are covered.


• An understanding of the problem-solving techniques that apply to software develop-ment, including the following principles of software development: - modern software development models - typical phases of a software development lifecycle- concepts of event-driven programming- concepts of object-oriented programming- creating use-case diagrams- designing and building a user interface- developing a structured application

• A general understanding of the purpose, function, and features of following .NET Framework topics: - Common Language Runtime- .NET Framework class library- Common Type System- Component interoperation- Cross-Language Interoperability- Assemblies in the Common Language Runtime- Application Domains- Runtime hosts supported by the .NET Framework

• Experience using Visual Studio 2008 in the following task areas:- Declaring and initializing typed variables using the Camel case naming convention- Using arithmetic, relational, and logical operators in code statements- Using branching statements to control code execution- Using looping statements to iterate through collections or repeat steps until a specifi ed condition is met- Creating classes and methods to establish the basic structure of an application- Using methods and events to implement the programming logic of an application- Identifying syntax and logic errors- Accessing and managing data from a data source

• Experience in object oriented design and development as follows: - Creating and accessing classes and class properties- Creating and accessing methods and overloaded methods- Implementing inheritance, base classes, and abstract classes- Declaring, raising, and handling events- Responding to and throwing exceptions- Implementing interfaces and polymorphism- Implementing shared and static members- Implementing generics- Creating components and class libraries

• Experience in N-Tier application design and development as follows:- Managing a software development process- Controlling input at the user interface level in Windows Client applications- Debugging, tracing, and profi ling .NET applications- Monitoring and logging .NET applications - Implementing basic testing best practices- Performing basic Data Access tasks with LINQ - Basics of LINQ to XML- Basics of LINQ to Entities - Basics of LINQ to SQL - Implementing basic security best practices in .NET Applications - Basics of Code Access Security- Basics of Role-Based Security- Basics of Cryptography Services

- Implementing basic service calls - Basics of consuming XML Web Services- Basics of consuming WCF Services- Using .NET Confi guration Files- Deploying .Net Framework Applications using ClickOnce and the MS Installer

Developing Windows Communication Foundation Solutions with Microsoft Visual Studio 2010This three-day instructor-led course provides participants with the knowle-

dge and skills to develop distributed applications using WCF 4 and Microsoft Visual Studio 2010.

Prerequisites: Before attending this course, students must have:• Understanding of the problem-solving techniques that apply to software development.• General understanding of the purpose, function, and features of the .NET Framework.• Experience developing software using Visual Studio 2008 or Visual Studio 2010.• Experience in object-oriented design and development using the C# programming language.• Experience in n-tier application design and development.

Developing Web Applications with Microsoft Visual Studio 2010In this course, students will learn to develop advanced ASP.NET MVC and

Web Forms applications using .NET Framework 4 tools and technologies. The focus will be on coding activities that enhance the performance and scalability of the Web site application. ASP.NET MVC will be introduced and compared with Web Forms so that students know when each should/could be used. This will also prepare the student for exam 70-515.

Prerequisites: In addition to their professional Web development experience, students who attend this training should have the following technical knowledge:

• An understanding of the problem-solving techniques that apply to software develop-ment, including the following principles of software development: - modern software development model- typical phases of a software development lifecycle- concepts of event-driven programming- concepts of object-oriented programming- creating use-case diagrams- designing and building a user interface- developing a structured application

• A basic understanding of the following scripting techniques and some hands-on experience writing scripts:- Web scripting techniques- Macro scripting techniques- Windows scripting techniques

• A general understanding of the purpose, function, and features of following .NET Framework topics: - Common Language Runtime- .NET Framework class library- Common Type System- Component interoperation- Cross-Language Interoperability- Assemblies in the Common Language Runtime- Application Domains- Runtime hosts supported by the .NET Framework

• Experience using Visual Studio 2008 in the following task areas:- Declaring and initializing typed variables using the Camel case naming convention- Using arithmetic, relational, and logical operators in code statements- Using branching statements to control code execution- Using looping statements to iterate through collections or repeat steps until a specifi ed condition is met


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10265 5 days

1750 €

- Creating classes and methods to establish the basic structure of an application- Using methods and events to implement the programming logic of an application- Identifying syntax and logic errors- Accessing and managing data from a data source

• Experience in object oriented design and development as follows: - Creating and accessing classes and class properties- Creating and accessing methods and overloaded methods- Implementing inheritance, base classes, and abstract classes- Declaring, raising, and handling events- Responding to and throwing exceptions- Implementing interfaces and polymorphism- Implementing shared and static members- Implementing generics- Creating components and class libraries

Experience in N-Tier application design and development as follows:- Managing a software development process- Controlling input at the user interface level in Windows Client and Web applications- Debugging, tracing, and profi ling .NET applications- Monitoring and logging .NET applications - Implementing basic testing best practices- Performing basic Data Access tasks with LINQ - Implementing basic security best practices in .NET Applications - Implementing basic service calls - Using .NET Confi guration Files- Deploying .NET Framework Applications using ClickOnce and the MS Installer

Developing Data Access Solutions with Microsoft Visual Studio 2010In this course, experienced developers who know the basics of data access

(CRUD) in Windows client and Web application environments will learn to optimize their designs and develop better performing data access code by using the ADO.NET Entity Framework, LINQ, WCF Data Services, the Sync Framework, and ADO.NET. Prerequisites:Before attending this course, students must have:• An understanding of the problem-solving techniques that apply to software develop-ment, including the following principles of software development:• Modern software development models• Typical phases of a software development lifecycle• Concepts of event-driven programming• Concepts of object-oriented programming• Creating use-case diagrams• Designing and building a user interface• Developing a structured application• A basic understanding of the following scripting techniques and some hands-on experience writing scripts:• Web scripting techniques• Macro scripting techniques• Windows scripting techniques• A general understanding of the purpose, function, and features of following .NET Framework topics:• Common Language Runtime• .NET Framework class library

• Common Type System• Component interoperation• Cross-language interoperability• Assemblies in the Common Language Runtime• Application domains• Runtime hosts supported by the .NET Framework• Experience using Visual Studio 2008 in the following task areas:• Declaring and initializing typed variables using the Camel case naming convention

• Using arithmetic, relational, and logical operators in code statements• Using branching statements to control code execution• Using looping statements to iterate through collections or repeat steps until a specifi ed condition is met• Creating classes and methods to establish the basic structure of an application• Using methods and events to implement the programming logic of an application• Identifying syntax and logic errors• Accessing and managing data from a data source• Experience in object oriented design and development as follows:• Creating and accessing classes and class properties• Creating and accessing methods and overloaded methods• Implementing inheritance, base classes, and abstract classes• Declaring, raising, and handling events• Responding to and throwing exceptions• Implementing interfaces and polymorphism• Implementing shared and static members• Implementing generics• Creating components and class libraries• Experience in N-Tier application design and development as follows:• Managing a software development process• Controlling input at the user interface level in Windows client and Web applications• Debugging, tracing, and profi ling .NET applications• Monitoring and logging .NET applications• Implementing basic testing best practices• Performing basic data access tasks with LINQ• Basics of LINQ to XML• Basics of LINQ to Entities• Basics of LINQ to SQL • Implementing basic security best practices in .NET Applications• Basics of Code Access Security• Basics of Role-Based Security• Basics of Cryptography Services• Implementing basic service calls • Basics of creating and consuming XML Web Services• Basics of creating and consuming WCF Services• Using .NET Confi guration Files• Deploying .NET Framework Applications using ClickOnce and the MS Installer• Data access experience in Windows client application development as follows:• Connect to a data source• Implement data binding• Implement data validation at the UI layer• Data access experience in Web application development as follows:• Connect to a data source• Implement dynamic data• Implement data validation at the UI layer

Programming in C# with Microsoft Visual Studio 2010The course focuses on C# program structure, language syntax, and imple-mentation detailswith .NET Framework 4.0. This course describes the new

enhancements in the C# 4.0 language by using Visual Studio 2010.

In this course, lower-intermediate level programmers gain the knowledge and skills they need to develop C# applications for the Microsoft .NET Framework 4.0. The course highlights the structure of C# 4.0 programs, language syntax, and implementa-tion details. This course is not mapped to any exam.

Audience Profi leThis course is intended for experienced developers who already have programming experience in C, C++, Visual Basic, or Java and understand the concepts of object-oriented programming.




10550 5 days

1750 €

10267 5 days

1750 €

50430 3 days

1125 €

10553 3 days

1125 €

10554 4 days

1450 €

This course is not designed for new programmers; it is targeted at professional developers with at least 12 months experience of programming in an object-oriented environment.

At Course CompletionAfter completing this course, students will be able to:• Explain the purpose of the .NET Framework, and understand how to use C# and Visual Studio 2010 to build .NET Framework applications. • Understand the syntax of basic C# programming constructs.• Create and call methods in a C# application. • Catch, handle and throw exceptions.• Perform basic fi le IO operations in a C# application.• Create and use new types (enumerations, classes, and structures), and understand the differences between reference types and value types.• Control the visibility and lifetime of members in a type.• Use inheritance to create new reference types.• Manage the lifetime of objects and control the use of resources.• Defi ne properties and indexers to encapsulate data, and defi ne operators for this data.• Decouple an operation from the method that implements an operation, and use these decoupled operations to handle asynchronous events.• Use collections to aggregate data, and use Generics to implement type-safe collec-tion classes, structures, interfaces, and methods.• Implement custom collection classes that support enumeration.• Query in-memory data by using LINQ.• Integrate code written by using a dynamic language such as Ruby and Python, or technologies such as COM, into a C# application


• At least 12 months experience working with an Object Oriented language

• Have C++ or Java knowledge: - Creating Classes - Inheritance and Abstraction- Polymorphism- Interfaces- Exceptions

• Knowledge of the Visual Studio IDE.

Introduction to Web Development with Microsoft Visual Studio 2010This fi ve-day instructor-led course provides knowledge and skills on deve-loping Web applications by using Microsoft Visual Studio 2010. Prerequisites:

Before attending this course, students must have at least one month of experience in .NET technologies. In addition to their professional experience, students who attend this training should have the following technical knowledge:

• Knowledge of HTML or DHTML, including:- Tables, - Images, - Forms

• Programming experience using Visual Basic .NET or Visual C# .NET, including:

- Declaring variables, - Using loops, - Using conditional statements

Programming in Visual Basic with Microsoft Visual Studio 2010This course teaches you Visual Basic language syntax, program structure, and implementation by using Microsoft Visual Studio 2010 and the Microsoft .NET

Framework 4.

This course provides a solid foundation in Visual Basic to the level necessary to enable students to attend other courses in the Technical Specialist tracks.

Prerequisites: This course requires that you meet the following prerequisites:

• This course is targeted at developers who already have Visual Basic knowledge.

• This course is not for new developers; at least 12 months experience working with an Object Oriented language is expected.- Creating classes

- Inheritance and abstraction- Polymorphism- Interfaces- Delegates - Events - Exceptions

• Experience with the Microsoft .NET Framework

• Knowledge of the Visual Studio integrated development environment (IDE).

Administering Team Foundation Server 2010This three-day instructor-led course provides students with the knowledge and skills to manage Microsoft Team Foundation Server 2010. The course

focuses on the technologies used in Team Foundation Server 2010 and the techniques used to deploy, manage and support Team Foundation Server 2010.

Prerequisites: Before attending this course, students must have: • A+ certifi cation or equivalent knowledge.• Network+ certifi cation or equivalent knowledge.• Possess of working knowledge of Windows Server administrative tasks.

Fundamentals of XAML and Microsoft Expression BlendThis 3-day course covers core and essential XAML skills. The learner will gain valuable experience developing XAML code in both Visual Studio 2010

and Expression Blend 4.

The course teaches the beginner and intermediate tasks that enable the learner to build the foundational skills required to develop professional Silverlight 4 and WPF applications (for the Web, Windows desktops, and Windows Phone 7 devices). The course will include hands-on labs that comprise approximately 50% of the classroom time and enable the student to learn the essential XAML programming tasks that are the building blocks of real-world applications.

Prerequisites: In addition to the professional experience, this course requires that student meet the following prerequisites:• 1-3 months of professional programming experience with Visual Studio 2010.

In addition to the technical knowledge, students who attend this training should have hands-on experience in the following areas:• Some professional experience in developing either ASP.NET Web applications or Windows Forms desktop applications.

Developing Rich Internet Applications using Microsoft Silverlight 4This course covers intermediate and advanced topics required to develop

professional Silverlight 4 applications that can be deployed to the Web, Windows desktops, and Windows Phone 7 devices. The course will include hands-on labs that comprise approximately 50% of the classroom time and enable the student to learn Silverlight 4 programming within a variety of real-world scenarios.

Prerequisites: In addition to the technical knowledge, students who attend this training should have hands-on experience in the following areas:• Professional programming experience with Visual Studio 2010.• Some professional experience with XAML and Expression Blend.• Some experience developing Web applications.

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ORACLE Course Outlines

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Oracle® Database 11g: Administration Workshop I Ed 2This course is your fi rst step towards success as an Oracle professional, designed to give you a fi rm foundation in basic database administration. In this class, you’ll learn how to install and maintain an Oracle database. You

will gain a conceptual understanding of the Oracle database architecture and how its components work and interact with one another. You will also learn how to create an operational database and properly manage the various structures in an effective and effi cient manner including performance monitoring, database security, user management, and backup/recovery techniques. The lesson topics are reinforced with structured hands-on practices. This course is designed to prepare you for the corres-ponding Oracle Certifi ed Associate exam. Prerequisites: Completion of the course Oracle Database: Introduction to SQL

Oracle® Database 11g: Administration Workshop II Ed 2This course takes the database administrator beyond the basic tasks covered in the fi rst workshop. The student begins by gaining a much deeper understan-ding of possibly the most important job of a DBA – backup and recovery. The concepts and architecture that support backup and recovery, along with the steps

of how to carry it out in various ways and situations, are covered in detail. This includes how to defi ne and test your own backup and recovery scenarios. Prerequisites: Completion of the course Oracle® 11g: Administration Workshop I Ed 2

Oracle® Database 11g: New Features for Administrators Ed 2.1This fi ve-day classroom course gives you the opportunity to learn about and practice with the new change management features and other key enhan-cements in Oracle Database 11g Release 1 and Release 2. Topics covered

include the benefi ts and use of the new features in managing change, diagnosing and recovering from problems, ensuring high availability, improving scalability and performance, strengthening security, and several other areas of particular interest to database administrators. In addition, hands-on practice sessions help reinforce understanding of the new capabilities.Prerequisites: Working knowledge of Oracle Database 10g.

Oracle® Database 11g: SQL Tuning Workshop Ed 2This course assists database developers, DBAs, and SQL developers to identify and tune ineffi cient SQL statement. It covers investigative methods to reveal va-rying levels of detail about how the Oracle database executes the SQL statement.

This allows the student to determine the root causes of the ineffi cient SQL statements.Students learn to interpret execution plans, and the different ways in which data can be accessed. They will learn how the optimizer chooses the path and how to infl uence the optimizer to ensure that the best method is used. This course covers Automatic SQL Tuning tools, and resources available in the Automatic Workload Repository, in addition to taking advantage of bind variables, trace fi les, and different types of indexes.Prerequisites: Completion of course Oracle Database: Introduction to SQL

Oracle® Database 11g: Performance Tuning Ed 2The course starts with an unknown database that requires tuning. The lessons will proceed through the steps a DBA will perform to acquire the information needed to identify problem areas, to diagnose common problems, and remedy

those problems. The methodology used in the practices is primarily reactive. After confi guring monitoring tools, and reviewing the available reports, the student will be presented with the Oracle architecture based on the SQL statement processing of SELECT and DML. The SQL tuning section assumes that the DBA has little or no ability to change the code. The DBA will infl uence the SQL performance with available tools. The DBA will be introduced to various methods of identifying the SQL statements that require tuning, and the diagnostic tools needed to fi nd ways to change the performance. This will include the use of statistics, outlines, and profi les to infl uence the optimizer, adding and rebuilding indexes, and using the SQL Advisors. A major task of DBA’s is to maintain SQL performance across changes. This course introduces the DB Replay, and SQL Performance Analyzer tools to help the DBA test and minimize the impact of change.Prerequisites: Completion of the course Oracle® Database 11g: Administration Workshop I Ed 2 & Oracle® Database 11g: Administration Workshop II Ed 2

Oracle® 11g: RAC and Grid Infrastructure Administration Acce-lerated Ed 1.1In this intensive course, students will learn about the Oracle Grid Infrastructure products. This includes Oracle Automatic Storage Manager (ASM), ASM Clus-

ter File System and Oracle Clusterware. Students will also learn to administer the Oracle Clusterware and storage products using both command line utilities and graphical tools. Administration of ASM and ACFS will be done using both command line and graphical user interface clients. Students will learn how to leverage the Oracle Clusterware to make applications highly available, supporting monitoring and failover to other nodes. Stu-dents will learn to troubleshoot the Oracle Clusterware by examining log fi les, enabling debugging, and enabling tracing for various utilities.

Students will learn about RAC database administration in the Oracle Grid Infrastructure environment. Students will learn to administer cluster databases using Enterprise Manager and command-line utilities like SRVCTL, CRSCTL, and SQL*Plus. Students will study the new connection architecture and how to make those connections highly available. Backup and recovery issues relative to cluster database environments will also be studied.

Prerequisites: Completion of the course Oracle® Database 11g: Administration Workshop I Ed 2

Oracle Database 11g: Security Ed 2In this course, students learn how they can use Oracle Database features to meet the security, privacy and compliance requirements of their organization. The current regulatory environment of the Sarbanes-Oxley Act, HIPAA, the UK

Data Protection Act, and others requires better security at the database level. Students learn how to secure their database and how to use the database features that enhance security. The course provides suggested architectures for common problems. This course discusses the following security features of the database: auditing, encryption for Payment Card Industry Data Security Standard (PCI DSS) including encryption at the column, tablespace and fi le levels, Virtual Private Database, Oracle Label Security and Enterprise User Security. Some of the Oracle Network security topics included are: securing the listener and restricting connections by IP address.

Prerequisites:Completion of the course Oracle® Database 11g: Administration Workshop I Ed 2

Oracle Database 11g: Data Warehousing FundamentalsIn this course, students learn the basic concepts of a data warehouse and study the issues involved in planning, designing, building, populating, and maintai-ning a successful data warehouse. Students learn to improve performance or

manageability in a data warehouse using various Oracle Database features.

Students also learn the basics about Oracle’s Database partitioning architecture and identify the benefi ts of partitioning. Students review the benefi ts of parallel operations to reduce response time for data-intensive operations. Students learn about the extract, transform, and load of data phase (ETL) into an Oracle database warehouse. Students learn the basics about the benefi ts of using Oracle’s materialized views to improve the data warehouse performance. Students also learn at a high level how query rewrite can improve a query’s performance. Students review OLAP and Data Mining and identify some data warehouse implementations considerations.

Prerequisites: Knowledge of general data warehousing concepts; Knowledge of client-server technology; Knowledge of relational server technology

Oracle Database 11g: Data Guard Administration Ed 3In this course, students learn how to use Oracle Data Guard to help protect their Oracle database against planned and unplanned downtimes. They also learn how Data Guard standby databases can be used to support production

functions such as reporting, querying, and testing, while in a standby role. The course includes Data Guard architecture, the confi guration of physical and logical standby databases, and role transitions. Oracle Data Guard 11g features, including Oracle Active Data Guard and snapshot standby databases are outlined. In addition, management of a Data Guard confi guration and troubleshooting are discussed.

Prerequisites: Completion of the course Oracle® Database 11g: Administration Workshop I Ed 2 & Oracle® Database 11g: Administration Workshop II Ed 2

D50102GC20 5 days

3150 €

D60488GC11 5 days

5159 €

D50323GC20 5 days

3685 €

D58784GC10 3 days

Price on request

D52161GC30 4 days

Price on request

D50079GC20 5 days

3150 €

D50081GC21 5 days

3150 €

D52163GC20 3 days

1890 €

D50317GC20 5 days

3150 €


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Oracle® Database: Introduction to SQL Ed 1In this course students learn the concepts of relational databases. This course provides the essential SQL skills that allow developers to write queries against single and multiple tables, manipulate data in tables, and create database

objects. Students learn to control privileges at the object and system level.

This course covers creating indexes and constraints, and altering existing schema ob-jects. Students also learn how to create and query external tables. Students learn to use the advanced features of SQL in order to query and manipulate data within the database, use the dictionary views to retrieve metadata and create reports about their schema objects. Students also learn some of the date-time functions available in the Oracle Database. This course discusses how to use the regular expression support in SQL.

Prerequisites: Familiarity with data processing concepts and techniques; Experience with Data processing.

Oracle® Database 11g: Introduction for Experienced SQL Users Ed 1In this course students with previous ANSI SQL experience are introduced to the Oracle Database 11g environment, SQL Developer, the SQL language and extensions to the ANSI SQL standard.

The course provides students with an overview of the basic elements of SQL. Students learn about the SELECT statement, pseudonyms, and different types of operators, conditions, expressions, and functions in SQL. Students also learn how to query from tables using joins and other advanced subqueries. Students learn to create and manage database objects such as tables, views, indexes, sequences, and synonyms. In addition, you learn how to control user access to the database and how to create roles and grant privileges.

This is appropriate for a 10g audience too. There are few minor changes between 10g and 11g features.

Prerequisites: Profi ciency in ANSI SQL; Familiarity with basic database concepts

Oracle® Database 11g: SQL and PL/SQL New Features Ed 1In this course students learn new features of SQL and PL/SQL in Oracle Data-base 11g. This course introduces you to the SQL Developer tool, using which you learn various enhancements in language functionality and triggers.

Students learn to practice the language usability enhancements and utilize the perfor-mance improvement features such as in lining and fl ashback, code trigger enhancements to achieve more control over the triggers. Enhancements to the dynamic SQL features are also discussed in this course. Students also learn about the reengineered LOB data type that offers advanced, next-generation functionality such as intelligent compression and transparent encryption. Additionally, students explore the data warehousing usability enhancements with the new SQL PIVOT and UNPIVOT operators.

Prerequisites: Experience and knowledge of SQL and PL/SQL from prior Oracle releases

Oracle® Database: Program with PL/SQL Ed 1This course introduces students to PL/SQL and helps them understand the benefi ts of this powerful programming language. Students learn to create PL/SQL blocks of application code that can be shared by multiple forms, reports,

and data management applications. Students learn to create anonymous PL/SQL blocks as well as stored procedures and functions.

Students learn to develop, execute, and manage PL\SQL stored program units such as procedures, functions, packages, and database triggers. Students also learn to manage PL/SQL subprograms, triggers, declaring identifi ers and trapping exceptions. Students are introduced to the utilization of some of the Oracle-supplied packages.

This course is a combination of Oracle Database 11g: PL/SQL Fundamentals and Oracle Database 11g: Develop PL/SQL Program Units courses.

Students use Oracle SQL Developer to develop these program units. SQL*Plus and JDeveloper are introduced as optional tools.

This is appropriate for a 10g audience too. There are few minor changes between 10g and 11g features.

Prerequisites: Oracle Database 11g: Introduction to SQL (combination of Oracle Database 11g: SQL Fundamentals I and Oracle Database 11g: SQL Fundamentals II)

Oracle Enterprise Manager 11g: Grid Control Essentials Ed 1Oracle Enterprise Manager Grid Control is Oracle’s fl agship product to address the broad IT requirements for managing the entire Oracle environment.

In this course, students are introduced to the core functionality of Enterprise Manager Grid Control 11g. The course teaches the student the underlying framework functionality that is central to the entire Enterprise Manager Grid Control product family.

Students learn how to implement and use Grid Control to manage their enterprise-com-puting environment. They gain knowledge on the installation and confi guration of the Grid Control framework, and learn how to use the out-of-box management capability that is common across all target types with Grid Control.

Prerequisites: Familiarity with Database Control ; Good knowledge of Linux; Familiarity with Fusion Middleware Control; Completion of the course Oracle Weblogic Server 11g: Administration Essentials Ed 2; Completion of the course Oracle® Database 11g: Administration Workshop I Ed 2

Oracle Weblogic Server 11g: Administration Essentials Ed 2This course trains Web administrators on techniques for installing and confi guring Oracle WebLogic Server 11g. It also trains Web administrators to deploy Java EE applications to Oracle WebLogic Server 11g using the Admi-

nistration Console and command-line and scripting tools such as WLST. Participants also learn to confi gure Oracle HTTP Server as the Web interface for Oracle WebLogic Server. Participants also learn to confi gure Oracle WebLogic Server cluster to support failover and load balancing for applications.

This course is aimed to provide an overview of the administrative tasks performed by a WebLogic Server administrator. At the end of the course, the participants will have gained knowledge at an associate level of competency. The follow up Oracle WebLogic Server 11g: Advanced Administration course provides a more in depth coverage of administra-tion tasks.

Prerequisites: Basic TCP/IP networking knowledge of client/server concepts; Basic Linux commands and desktop navigation

Oracle Weblogic Server 11g: Advanced Administration Ed 2In this course, students expand upon their basic administrative knowledge and experience, and learn more sophisticated techniques for working with WebLogic Server and integrating it within the rest of their enterprise. Particular

attention is paid to the topics of authentication, enterprise messaging, clustering and performance. This course also covers some basic techniques for monitoring server health and for troubleshooting problems. Students continue to use tools such as the WebLogic Server Administration Console and WebLogic Server Scripting Tool (WLST) for performing these administration tasks.

Prerequisites: Experience with basic Linux administration and shell commands; Comple-tion of the course Oracle Weblogic Server 11g: Administration Essentials Ed 2

Oracle Application Express : Developing Web Applications Ed 2Oracle Application Express Release 4.0 further streamlines the development of database-centric Web applications. In this course, participants learn to rapidly develop a Web application and then deploy using Oracle Application Express.

Participants learn about the creation and management of database objects and about the two types of applications, database and websheet applications, along with the Various types of page wizards.

The course explains Dynamic actions, plug-ins, shared components, and creation of various components of an application using the various wizards available. Participants learn to use and modify the available themes and templates, and learn to secure an appli-cation by restricting access to users. Participants also gain knowledge on how to deploy an application from a development environment to a production environment.

Prerequisites: Knowledge of SQL, PL/SQL, and HTML

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Transition to Oracle Solaris 11 Ed 1This course builds on student’s system administration experience with Oracle Solaris 10 and provides the skills and knowledge required for transitioning from Oracle Solaris 10 to Oracle Solaris 11. This course is intended for Sys-

tem Administrators and IT architects who are responsible for planning and performing transitioning tasks.

During this course, students examine various aspects of planning for the transition from Oracle Solaris 10 to Oracle Solaris 11. This course highlights the new features delivered with Oracle Solaris 11 including Automated Installer (AI), Image Packaging System (IPS), and network virtualization. Throughout the course, students practice transitioning to the Oracle Solaris 11 operating environment by performing a series of guided hands-on labs that walk the student through the critical tasks associated with operating system migration activities. These labs include case studies that showcase best practices when transitioning from Oracle Solaris 10 to Oracle Solaris 11. This course focuses on the new and enhanced features found in the Oracle Solaris 11 ope-rating system. It assumes the student already has the skills and knowledge necessary for administering Oracle Solaris 10.

Prerequisites: Experience administering an Oracle Solaris 10 environment; Knowledge of the ZFS fi le system; Experience with Oracle Solaris Zones

Oracle Solaris 11 System AdministrationThe Oracle Solaris 11 System Administration course is designed to provide enterprise system administrators, who are new to the Oracle Solaris 11 Ope-rating System, with the skills they need to perform their job tasks successfully

and effi ciently.

The course covers the full range of introductory system administration tasks from installing the operating system on a single system to monitoring and basic troubleshooting. The course provides an intensive hands-on experience for key system administration tasks with the goal of making the system administrator job-ready.

Prerequisites: Basic Unix Skills

Oracle Solaris 11 Advanced System AdministrationThe Oracle Solaris 11 Advanced System Administration course provides an intensive hands-on experience, working with complex and integrated adminis-tration concepts. The course builds on the system administration skills taught

in the Oracle Solaris 11 Fundamentals for System Administrators course.

This course highlights an array of advanced subjects and technologies, such as installing Oracle Solaris 11 using the Automated Installer (AI), using the Image Packaging System (IPS) for package management, confi guring zones and virtual networks, and confi guring IP multipathing. You also learn how to secure the system through the use of privileges and auditing and how to manage processes and evaluate system resources. You are also shown the tools you need to effectively and effi ciently troubleshoot system failures.

Prerequisites: Experience with Oracle Solaris Zones; Knowledge of the ZFS fi le system; Oracle Solaris 11 System Administration

Oracle Solaris 10 Operating System Essentials Ed 2.1The Oracle Solaris 10 Operating System Essentials course provides instruc-tion in the key features and capabilities of Suns fl agship Solaris 10 OS. Topics include fi le and directory management, controlling the user work environment,

archiving fi les and using remote commands. In addition, this course explains funda-mental command-line features of the Solaris OS, including fi le system navigation, the vi text editor, fi le permissions, access control lists (ACLs), command shells, fi le com-pression, basic network use, and reading shell scripts. This course prepares students to take the Sun Certifi ed Solaris Associate (SCSAS) Exam. Prerequisites: None

System Administration for the Oracle Solaris 10 Operating System Part 1 Ed 2The System Administration for the Oracle Solaris 10 Operating System, Part 1 course gets you further engaged with the most effi cient, secure, and reliable

operating system ever built. This course gives you direct experience with the most essential system administration tasks in the Oracle Solaris 10 OS. You will be ins-tructed in crucial system management skills including: managing local disk devices, managing UFS and ZFS fi le systems, installing and removing Solaris packages and patches, performing system boot procedures and system processes. This course is the fi rst of a two-part series that helps you to prepare for Part I of the Oracle Certifi ed Professional: Oracle Solaris 10 System Administrator examination.

Prerequisites: To succeed fully in this course, students should be able to: Perform basic UNIX tasks; Understand basic UNIX commands; Use the vi text editor; Interact with a windowing system; completion of SA-100-S10.

System Administration for the Oracle Solaris 10 Operating System Part 2 Ed 2The System Administration for the Oracle Solaris 10 Operating System, Part 2 course expands your mastery of the most advanced operating system on the

planet: Oracle Solaris 10. This course provides students with hands-on experience wor-king with more complex and integrated administration concepts, and builds upon the Part 1 course. Students will be instructed in essential system administration skills in-cluding: confi guring network interfaces, managing swap confi gurations, crash dumps, and core fi les. The course also covers confi guring NFS and AutoFS as well as system messaging, managing storage volumes and ZFS fi le systems, and setting up naming services and managing Solaris Zones. This course helps you to prepare for Part II of the Oracle Certifi ed Professional: Oracle Solaris 10 System Administrator exam.

Prerequisites: Completion of course SA-200-S10 or equivalent knowledge

Shell Programming for System Administrators Ed 2The Shell Programming for System Administrators course provides students with the skills to read, write, and debug UNIX shell scripts. The course begins by describing simple scripts to automate frequently executed com-

mands and continues by describing conditional logic, user interaction, loops, menus, traps, and functions. This course is intended for system administrators who have mastered the basics of a UNIX Operating Environment (OE) such as the Solaris OE or Linux and who would like to read and understand the various boot scripts and write their own scripts to automate their day-to-day tasks. This course explores, in detail, the Bourne and Korn shell scripting languages.

Prerequisites: To succeed fully in this course, students should be able to: Use basic UNIX commands, such as rm, cp, man, more, mkdir, ps, and chmod; Create and edit text fi les in vi or a text editor; completion of SA-200-S10.

Perl ProgrammingThe Perl Programming course is a comprehensive course that explains the Perl programming language, from basic through advanced syntax.

This course is aimed at a wide range of job roles, including Programmers, System Administrators, Web Authors, and Operators. It explains how to use the Perl program-ming language to write quick yet powerful scripts to take advantage of Perl’s system administration capabilities and issue Perl commands.

Prerequisites: Create and edit text fi les in vi or another available text editor; Use basic UNIX commands such as rm, cp, man, more, mkdir, ps, and chmod; Completion of course SA-100-S10; Completion of course SA-245

Key Features of the Oracle Solaris 10 Operating System Ed 2The highly versatile Solaris 10 Operating System offers a great balance of new and unique features that support a wide variety of Sun’s new hardware. Based on the Solaris 10 Update 3 Operating System release, the Solaris

10 Features for Experienced System Administrators course guides you through an in-depth exploration of the robust functionality found in Sun’s fl agship operating system. You will be instructed in how to set up, confi gure, and administer some of the most distinctive Solaris features including: Solaris Zones, ZFS, DTrace, Predictive Self-Healing, Solaris Trusted Extensions, and operating system installation.

Prerequisites: To succeed fully in this course, students should be able to administer the Solaris 10 Operating System.

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NEW

NEW

NEW


ORACLE



Solaris System Administration for Experienced UNIX Admi-nistrators Ed 2The Solaris™ Operating System Administration for Experienced UNIX® Admi-nistrators course provides students with the necessary knowledge and skills

to perform core system administration tasks in the Solaris™ 10 Operating System (Solaris 10 OS). This course is intended to provide experienced UNIX® administrators with information about core Solaris™ concepts, and focuses on practical experience implementing Solaris features through lab exercises.

Prerequisites: To succeed fully in this course, students should be able to administer the Solaris 10 Operating System.

Oracle Solaris 10 ZFS Administration Ed 3Solaris ZFS offers a dramatic advance in data management, with an innovative approach to data integrity, tremendous performance improvements, and a welcome integration of fi le system and volume management capabilities using

storage pools. Learn how to set up, confi gure, administer and manage this fi le system with classroom discussion followed by in-depth, detailed lab exercises. Topics include managing pools and fi le systems, confi guring ZFS snapshots and clones, using ZFS with Solaris Zones, using ACLs to protect ZFS fi les, troubleshooting and recovering data.

Prerequisites: To succeed fully in this course, students should be able to administer the Solaris 10 Operating System; Completion of course SA-202-S10; Completion of course SA-225-S10

Oracle Solaris Dtrace for System Administrators Ed 1This course provides students with the ability to use DTrace to diagnose application and system problems. This course replaces SA-325-S10. To succeed fully in this course, students should be able to administer the Solaris

10 Operating System.

Prerequisites: Completion of course System Administration for the Oracle Solaris 10 ES, part II.

Solaris System Performance Management Ed 2.1This course introduces students to performance tuning principles, monitoring utilities and tuning tools for the Solaris Operating System (Solaris OS). The presentation includes a review of Solaris subsystems and the utilities provided

to monitor system effi ciency including sar, vmstat, iostat, netstat, mpstat, nfsstat. This revision also presents tools new to Solaris 10, including dtrace, alongside these well known utilities.

The course format isolates each major system component that affects to system performance data. Each subsystem is presented through a case study that shows how performance bottlenecks can be isolated, confi rmed through analysis, and resolved through making adjustments to the system confi guration.

The Central Processing Units (CPUs), memory, and input/output (I/O) systems are reviewed to clarify standard techniques for monitoring each one. Monitoring and tuning virtual memory operations, logical volume systems, fi le systems, and network effi ciency are discussed as well, using the case study introduction described above.

The course concludes with a more general case study to examine the full cycle of identifying and resolving performance impediments. The Solaris System Performance Management course includes lab exercises to reinforce skills development.

Prerequisites: To succeed fully in this course, students should be able to: Install and confi gure the Solaris OS; Employ advanced systems administration skills in a networked Solaris OS server environment; Manage pseudo and distributed fi le sys-tems; Create and manage logical volumes; Describe fundamentals of TCP operations; Completion of course SA-300-S10; Completion of course SA-202-S10

Oracle Solaris Cluster Administration Ed 3The Oracle Solaris Cluster Administration course provides students with the essential information and skills needed to install and administer Oracle Solaris Cluster hardware and software systems. Students are introduced to Oracle

Solaris Cluster hardware and software product features, hardware confi guration, and software installation along with cluster confi guration, data service confi guration, and system operation.

Prerequisites: To succeed fully in this course, students should be able to: Demonstrate knowledge and experience in Oralce Solaris 10 Operating System Adminisration; Perform basic network administration; Perform System Boot Procedures; Completion of course SA-300-S10; Completion of course SA-202-S10.

Sun Cluster 3.2 Advanced Administration Ed 2This course provides instruction on advanced confi guration, maintenance, and troubleshooting skills and procedures for Sun Cluster 3.2. The course is intended for students who already have experience installing and confi guring

basic applications in Sun Cluster 3.2. The course begins with advanced coverage of upgrades in the Sun Cluster environment. It then covers advanced data service confi guration and advanced procedures such as adding and deleting nodes. Students will get the opportunity to confi gure advanced fi le systems in the cluster, such as Sun StorEdge QFS and ZFS, and to run applications in Solaris 10 zones. The last part of the course is devoted to discussion and implementation of cluster best practices as well as troubleshooting examples.

Prerequisites: To succeed fully in this course, students should be able to: Install and confi gure Sun Cluster 3.2 software; Confi gure supported failover and scalable appli-cations in the Sun Cluster 3.2 Environment; Demonstrate knowledge and experience in Solaris Operating System (Solaris OS) server administration and maintenance; Perform basic network administration; Administer virtual volume structures using ei-ther VERITAS Volume Manager (VxVM) or Solaris Volume Manager software (formerly known as Solstice DiskSuite (software).

Network Administration for the Solaris 10 Operating System Ed 1The Network Administration for the Solaris 10 Operating System course provides students with the knowledge and skills necessary to perform network administration tasks, such as confi guration and troubleshooting of a

local area network (LAN). This course also provides hands-on experience with topics, such as Internet Protocol (IP) routing, Domain Name System (DNS), Dynamic Host Confi guration Protocol (DHCP), IP version 6 (IPv6) and the Solaris IP Filter fi rewall.

Prerequisites: To succeed fully in this course, students should be able to: Install, confi gure, and maintain a Solaris OS product line server; Change system run levels; Read and edit system resource fi les.

Confi guring Security on the Solaris 10 Operating System Ed 2The Personalizing Security on the Solaris 10 Operating System course pro-vides students with the knowledge and skills to customize security on Sola-ris 10 operating systems. Upon completion of this course, students should

be able to install, confi gure, and administer systems installed with the Solaris 10 Operating System (OS) and understand the following Solaris 10 OS security concepts: Principles and features; Installing systems securely; Principle of Least Privilege; File integrity and privacy: Application and network security; Auditing and zone security.

Prerequisites: To succeed fully in this course, students should be able to: Administer users, packages, and applications on Solaris 10 systems; Administer networking and routing on Solaris 10 systems; Describe basic system and network security concepts; Administer services and zones on Solaris 10 systems.

Sun System Fault Analysis WorkshopThe Sun Systems Fault Analysis Workshop teaches students fault analysis skills required to support any Sun computing environment. These skills

directly translate to higher availability levels and increased uptime of the Solaris Operating Environment (Solaris OE). This course provides instruction about the fault analysis method and provides hands-on experience in the workshops.

Prerequisites: To succeed fully in this course, students should be able to demonstrate six months of fi eld system administration or system maintenance experience in Sun environments.

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ORAC

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ORACLE SOLARIS VIRTUALIZATION

ORACLE SERVER AND EXADATA

JAVA™ TECHNOLOGY

Oracle VM Server for SPARC Administration Ed 1Oracle VM Server for SPARC technology (previously called Solaris Logical Domains) is part of a suite of methodologies for consolidation and resource management that includes Sun Fire Dynamic System Domains and Oracle

Containers. This technology allows you to allocate a systems various resources, such as memory, CPUs, and devices, into logical groupings and create multiple, discrete systems, each with their own operating system, resources, and identity within a single computer system.The emphasis of this course is on providing practical Oracle VM Server for SPARC planning, confi guration, and administration experience, while also covering the underlying technologies and best practices. This course features the Oracle Solaris 10 and Logical Domains Manager software. The students perform the course lab exercises using Oracle VM Server for SPARC supported servers.

Prerequisites: To succeed fully in this course, students should be able to: Administer the Solaris 10 OS; Administer Ethernet networks; Perform basic server initial setup tasks; Completion of course SA-202-S10

SPARC M-series Administration Ed 1.1Benefi ts of taking this course include being able to compare and contrast the key features of the SPARC M-series servers as well as their architectural

features. In addition, you will be able to perform FRU replacements on the low-end, mid-range and high-end servers in the M-series line. This training solution includes

Object-Oriented Analysis and Design Using UML Ed 2The Object-Oriented Analysis and Design Using UML course provides instruction and practical experience focusing on the effective use of object-oriented technologies and the judicious use of software modeling as applied

to a software development process. This instructor-led course uses lecture, group discussions, and facilitator-led activities to present one practical, complete, object-oriented analysis and design (OOAD) road map from requirements gathering to system design. The course provides a pragmatic approach to object-oriented (OO) software development following proven OO technologies, principles, and patterns as applicable to OO languages such as the Java(TM) programming language. Students experience the benefi ts of using the widely adopted graphical modeling language «the Unifi ed Modeling Language (UML) version 2.2» to help in communica-ting concepts and decisions, understanding the problem and proposed solution, and managing complexity of the artifacts describing the problem and proposed solution. The course is structured to follow a generic form of software development process that focuses on the analysis and design aspects as applicable to an OO software project. This generic process can be easily adapted to specifi c processes, which are discussed later in the course. The course also provides an understanding of patterns and frameworks that can facilitate the building of more fl exible and re-usable software components.Prerequisites: Understand object-oriented concepts and methodology;Demonstrate a general understanding of programming, preferably using the Java programming language;Understand the fundamentals of the systems development process;Java Programming Language, Java SE 6 (SL-275-SE6).

Fundamentals of the Java™ Programming Language, Java SE 6 Ed 1The Fundamentals of the Java Programming Language course was designed to enable students with little or no programming experience to begin to learn programming using the Java programming language. The course teaches

the signifi cance of object-oriented programming, the keywords and constructs of the Java programming language, and the steps required to create simple Java techno-logy programs. Students taking this course can receive a solid basis in the Java programming language upon which to base continued work and training. The course features the Java Platform, Standard Edition 6 (Java SE 6) platform, and uses the Java SE Development Kit 6 (JDK 6) product.

Oracle Solaris Containers Administration Ed 2The Oracle Solaris Containers Administration course offers a practical, guided experience working with Oracle Solaris Containers, the Oracle virtualization feature comprised of Oracle Solaris Zones and Oracle Solaris

Resource Controls. Containers are used to create isolated environments for running applications, and enable server consolidation with low overhead. In this course, you gain the knowledge critical to properly implement and manage these important capabilities in the Oracle Solaris Operating System.

Prerequisites: To succeed fully in this course, students should be able to: Perform basic UNIX tasks; Use the vi text editor; Describe UNIX devices and common admi-nistration concepts; Administer systems at a level consistent with having completed courses SA-200-S10 and SA-202-S10; Completion of course SA-300-S10; Comple-tion of course SA-202-S10

hands-on management of the M-series server platform environment. It also includes confi guration and administration the service processor and of domains.

Prerequisites: To succeed fully in this course, students should be able to: Provide administration support for the Solaris OS; Completion of course SA-300-S10

Prerequisites: Create and edit text fi les using a text editor; Use a World Wide Web (WWW) browser; Solve logic problems.

Java™ Programming Language, Java SE 6 Ed 1The Java Programming Language course provides students with a solid foundation for programming with Java, including: information about the syntax of the Java programming language; object-oriented programming

with the Java programming language; creating graphical user interfaces (GUIs), excep-tions, fi le input/output (I/O), and threads; and networking. Programmers familiar with object-oriented concepts can learn how to develop Java technology applications. The course features the Java Platform, Standard Edition 6 (Java SE 6) platform, and utilizes the Java SE Development Kit 6 (JDK 6) product. The students perform the course lab exercises using the NetBeans Integrated Development Environment (IDE).

This course is presented using Sun’s web-based Live Virtual Class (LVC). The LVC is a dynamic and fully interactive online learning environment that features live teaching collaboration, and instructor-assisted activities. The downloadable labs will be made available to students prior to the class for download and installation to their personal machine. All other required software for downloable labs will be made available for download after you enroll for this course. Prerequisites: Understand object-oriented principles; Be competent in creating pro-grams in any programming language; Create and edit text fi les using a text editor; Fundamentals of the Java Programming Language, Java SE 6 (SL-110-SE6).

Developing Applications with the Java EE 6 Platform Ed 2The Developing Applications for the Java EE Platform course provides students with the knowledge to build and deploy enterprise applications that comply with Java Platform, Enterprise Edition 5 (Java EE 5) technology

standards. The enterprise components presented in this course include Enterprise JavaBeans (EJB) technology, the Java Persistence API (JPA), servlets, and JavaServer Pages (JSP) technology, web services, and the Java technology clients that use them. Students gain hands-on experience through labs that build an end-to-end, distributed business application. The labs explore session EJB components, which implement the Session Facade pattern and provide a front-end to entity components using the Java persistence API. The labs also explore message-driven EJB components, which act

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ORACLE

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JAVA™ TECHNOLOGY

as Java Message Service (JMS) consumers. Students use web and Java technology clients to access Java technology-based enterprise services using servlets and pages created with JSP technology. Students are taught how to assemble an application from reusable components and how to deploy an application into the Java EE platform runtime environment. Students perform the course lab exercises using the NetBeans Integrated Development Environment (IDE).Prerequisites: Experienced with the Java programming language; Familiar with distributed programming (multi-tier architecture); Familiar with relational database theory and the basics of structured query language (SQL); Familiar with component technology.

Web Component Development with Servlet and JSPs , Java EE6JavaServer Pages(TM) (JSP(TM) page) technology and servlets are the key web-tier technologies defi ned in the Java(TM) Platform, Enterprise Edition (Java EE platform). The Web Component Development With Servlet and

JSP(TM) Technologies, Java EE6 course provides experienced developers of Java technology applications the knowledge and skills to quickly build web applications suited to any Java EE 6 application server using JSP and servlet technologies. Students are exposed to the current methods for analyzing, designing, developing, and deploying web applications with Java technologies. Lab exercises provide students with experience in constructing and deploying the small-to-medium scale web applications found in intranet and low-volume commercial sites. The course features the Java EE 6 technology, and uses the Java EE 6 SDK and the Glassfi sh Application Server. The students perform the lab exercises using the NetBeans (TM) Integrated Development Environment (IDE). This course is also an excellent method of preparing for the Oracle Certifi ed Professional, Java Platform, Enterprise Edition 6 JavaServer Pages and Servlet Developer certifi cation examination.Prerequisites: Write Java technology applications, demonstrating signifi cant program-ming ability; Integrate existing Java code (for example, reuse existing classes created by other team members); Design Java technology applications; Functionally describe the benefi ts of an n-tier architecture; Write a web page using HTML; Completion of the course SL-275-SE6; Completion of the course FJ-310-EE6.

Business Component Development with Enterprise JavaBeans Techology Java EE6The latest release of the Enterprise JavaBeans (EJB) 3.1 Technology available in the Java EE 6 platform builds on previous EJB technology and further simplifi es

how developers approach creating business components. EJB 3.1 makes many improve-ments that refl ect common usage patterns, including: Singletons, No-interface view, Java Naming and Directory Interface (JNDI), Asynchronous Session Bean, and Timer Service.The Business Component Development with Enterprise JavaBeans Technology, Java EE6 course provides students with the knowledge required to build robust back-end functionality using Enterprise JavaBeans (EJB[TM]) version 3.1 technology. The course provides a practical exploration of the EJB technology coding experience of session beans and message driven-beans. The course also examines EJB design, best practices, transaction management, messaging fundamentals, and security. The course features the Java Platform, Enterprise Edition 6 (Java EE 6) technology, and uses the Java EE 6 SDK. The students perform the course lab exercises using the NetBeans Integrated Development Environment (IDE). The hands-on lab environment uses the Java EE GlassFish v3 server.Prerequisites: Display experience with the Java programming language; Integrate existing Java code (for example, reuse existing classes created by other team members); Comple-tion of the course SL-275-SE6; Completion of the course FJ-310-EE6.

Building Database Driven Applications with JPAPersistence is the technique through which object models broker the access and manipulation of information from a relational database. JPA handles the details of how relational data is mapped to Java objects, and it standar-

dizes Object/Relational mapping. JPA was introduced in Java EE 5, and provided a POJO-based persistence model for Java EE and Java SE applications. JPA has been enhanced in Java EE 6. The Java Persistence API (JPA) version 2.0 specifi cation

facilitates more effective and reliable (that is, more strongly typed) methodology for building object-centric criteria-based dynamic database queries.The Building Database-Driven Applications with Java Persistence API course examines the ins-and-outs of building database applications using the standard Java object-relational-mapping technology, Java Persistence API. This course covers both new features found in the Java Persistence API 2.0, as well as the features found in Java Persistence API 1.0.In this course you will learn the key concepts found in the Java Persistence API, learn how to create robust entity models, create static and dynamic queries using Java Persistence API Query Language, and learn how to create type-safe queries with the Java Persistence API Criteria API. In addition, the course covers using the Java Persistence API within a stand-alone Java Standard Edition application, as well as within the context of a web-based Java Enterprise Edition application, including using Java Persistence API with the Enterprise JavaBeans technology.Prerequisites: Display experience with the Java programming language; Integrate exis-ting Java code (for example, reuse existing classes created by other team members); Completion of the course SL-275-SE6; Completion of the course FJ-310-EE6.

Developing Architectures for Enterprise Java Applications Ed 1This course provides students with knowledge needed to develop robust architectures for enterprise Java applications using the Java Platform, Enterprise Edition (Java EE) technology. The Enterprise Java applications

developed using the architecture as a guideline can accommodate rapid change and growth. By taking this course, participants gain an understanding of the technical context of the Java EE and relevant technologies, and strategies needed to create application blueprints that work well when implementing Java EE technologies. These strategies include effective decision making through the use of systemic qualities (such as scalability and fl exibility), Java EE technology blueprints and design patterns.

Prerequisites: Describe, in outline form, all Java EE technologies, including Enterprise JavaBeans, servlets, JavaServer Pages, and JavaServer Faces; Describe distributed computing and communication concepts; Perform analysis and design of object-oriented software systems Use UML notation for modeling object-oriented systems; Completion of the course OO-226; Completion of the course FJ-310-EE6.

Java EE5 Patterns Ed 1This course provides students with a thorough description of software design patterns that can be used with the Java Platform, Enterprise Edition (Java EE platform) technology to effectively solve complex business

problems. Studying design patterns, such as the patterns presented in this course, assists developers in learning tried and proven techniques for solving specifi c types of common design problems. The design patterns described in this course help developers design enterprise applications that are more fl exible, maintainable, reliable, and effi cient.This course describes the Java EE patterns, which were created by the Professional Services organization and the Java EE Blueprints group of Sun Microsystems, Inc. These patterns are based on these groups’ many years of experience with a wide range of enterprise applications. Development teams can leverage this industry experience and avoid many costly and time-consuming project roadblocks by understanding and implementing these patterns.This course also describes many of the Gang of Four object-oriented design patterns that provide the basis for the Java EE patterns and also provide the basis for good object-oriented design. Understanding these patterns is critical to the effective use of the Java EE patterns and valuable in the design of any object-oriented system. Students learn how to create effective software designs for Java EE technology applica-tions through a series of lectures and exercises.Prerequisites: Develop enterprise Java applications ; Read and work with Object-Oriented modeling techniques, such as the Unifi ed Markup Language (UML) ; Explain the use of technologies within the Java EE platform; Work with the following Java technologies: Enterprise JavaBeans, JavaServer Pages, and servlets; Completion of the course OO-226; Completion of the course FJ-310-EE6.

SL-314-EE5

5 daysPrice on request

SL-370-EE6


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ORAC

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JAVA™ TECHNOLOGY

MySQL®


Developing Web Applications Using JSF TechnologiesJavaServer™ Faces technology, the server-side component framework desi-gned to simplify the development of user interfaces for Java EE applications, has been simplifi ed and improved, especially in the area of page authoring. Facelets is a powerful but lightweight page declaration language to design

JavaServer Faces views using HTML style templates and to build component trees. Facelets also enables code reuse through templating and can signifi cantly reduce the time to develop and deploy user interfaces. Included in Java EE 6, the JSF 2.0 standard further simplifi es the web application development.The Developing Web Applications Using JSF Technologies course provides an in-depth introduction to the JSF 2.0 technology. Students perform the course lab exercises using the NetBeans IDE and the GlassFish Application Server v3. This course supports Oracle Certifi ed Professional, Java Platform, Enterprise Edition 6 JavaServer Faces Developer.Prerequisites: Have a good understanding of the Java Programming Language; Un-derstand the fundamentals of web applications and HTTP protocol; Completion of the course SL-275-SE6; Completion of the course FJ-310-EE6.

Developing Web Services Using Java TechnologyThe Developing Web Services Using Java Technology, Java EE6 course provides business component and client developers with the information they need to create, implement, and deploy web services and web service clients

using Java technology components and the Java Platform, Enterprise Edition 6 SDK (Java EE 6 SDK). Students will understand and appreciate web services as a realization of Service Oriented Architecture (SOA), and how to use the Java Platform, Enterprise Edition (Java EE) technology design patterns and best practices when designing web services. Students perform the course lab exercises using the NetBeans Integrated Development Environment (IDE) and Glassfi sh v3.Prerequisites: Implement and deploy a Java EE platform application containing web-tier and Enterprise JavaBeans (EJB) components; Assemble, deploy, and test a distributed Java platform technology application; Use the Ant build environment; Completion of the course SL-275-SE6; Completion of the course FJ-310-EE6.

Developing Secure Java Web Services, Java EE6This course provides business component and client developers with the information they need to design, implement, deploy, and maintain secure web services and web service clients using Java technology components and

the Java Platform, Enterprise Edition 6 (Java EE 6 platform). Students learn about the need to secure web services and the challenges associated with web services security. Students also learn about prominent industry standards and initiatives developed to provide comprehensive security solutions for web services, and how to apply them to secure web services. In particular, students learn how to secure web services by using application-layer security, transport-layer security, and message-layer security technologies, such as those specifi ed by the WS-* security extensions. Students learn how to secure web services by using the web services security infrastructure built into JavaEE 6 and Glassfi sh v3 (using Metro 1.2), along with the security providers in Sun Java(TM) System Access Manager 7.1. This comprehensive course also introduces identity management concepts, drivers behind identity management solutions, and Sun Java(TM) System Access Manager functions. Students perform the course lab exercises by using the NetBeans(TM) Integrated Development Environment (IDE), Metro 1.2, Sun Java System Access Manager 7.1 (or OpenSSO), and GlassFish v3.

Prerequisites: Completion of the course FJ-310-EE6; Completion of the course DWS-4120-EE6

Web 2.0 & Java Web Site DevelopmentDevelop, and implement an end to end web 2.0 application using proven model-view-controller (MVC) and form processing patterns. The student

programs a Web 2.0 front-end using JavaScript, Ajax, the Dojo Toolkit, CSS, and HTML to provide a rich user experience. On the server side, Java MVC patterns are used to write application logic and controls. On the back-end, the developers write and modify code that utilizes the Java Persistance API (JPA) and the modern version of Enterprise JavaBean (EJB 3.0) to maintain the data in the database. This is an end to end Web 2.0 application on top of a corporate quality database.

Prerequisites: Experience with web application design and development ; Experience with the Java language ; JavaScript experience is desired, not required

DWS-4120-EE6


DTH-314 5 days

Price on request

SQL-4401 4 days

Price on request

DWS-4050-EE6


D61762GC20 5 days

2210 €

MySQL for beginnersHere is your chance to learn how this powerful relational database mana-gement system can make your life easier and more fun! This class covers

all the basics and will get you on your way, with a solid foundation. This instructor led, hands-on class covers the fundamentals of SQL and relational databases, using MySQL[tm] as a teaching tool. Prerequisites: None

MySQL for Database Administrators Ed 2

Describe the MySQL Architecture, general operational characteristics and re-sources utilized for running it; Perform the most common Database Adminis-tration (DBA) tasks utilizing the various programs contained within the MySQL

application; Utilize the MySQL Administrator Graphical User Interface (GUI) to manage a MySQL server; Use the INFORMATION_SCHEMA database to access metadata;

Install and Upgrade MySQL 5.0 for the most common operating systems; Perform the MySQL start and shutdown operations; Confi gure MySQL server options at runtime; Activate and manage numerous server logs; Evaluate data types and character sets for performance issues; Understand data locking concepts and the different levels of loc-king in MySQL; Differentiate between the multiple storage engines available in MySQL; Create, Maintain and Manage MySQL tables; Perform backup and restore operations utilizing multiple MySQL tools; Manage user maintenance and access to a MySQL Server; Maintain integrity of a MySQL installation utilizing security protocols; Use stored routines and triggers for administration tasks; Manage, apply and understand the reason for using views; Improve performance through query optimization; Optimize Schemas (Databases) utilizing multiple techniques; Utilize MySQL monitoring tools to improve server performance; Compare multiple environment options to improve server performance; Scale MySQL operations up.

Prerequisites: Some experience with Relational Databases and SQL.

Sun Java System Directory Server EE6: Analysis and PlanningThe Sun Java System Directory Server Enterprise Edition: Analysis and Planning course provides students with the technical knowledge and skills necessary

to design a Lightweight Directory Access Protocol (LDAP) directory service solution deploying Sun Java System Directory Server Enterprise Edition 6. This course introduces the LDAP Directory Services Analysis and Planning (DSAP) process, a design methodo-logy for designing and documenting an LDAP directory service deploying multiple Sun

Java System Directory Servers. In applying this methodology to a business case study, students focus on planning and design -- not on operation issues. Optional hands-on labs are included. Prerequisites: Perform basic UNIX tasks and understand basic UNIX commands; Describe LDAP services at a high level; Describe features of the Sun Java System Directory Server Enterprise Edition 6 (Directory Server); Install Directory Server.

DIR-2217 4 days

Price on request

SL-340-EE6



ORACLE

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Sun Java System Directory Server EE7: Maintenance & Opera-tions Ed 1This course provides students with the opportunity to learn to perform routine maintenance and troubleshooting techniques, monitor and tune servers, create

and manage multiple databases, and perform other tasks encountered in day-to-day operations of Sun Directory Server Enterprise Edition 7.0 (Directory Server EE7). Labs acquaint students with the tools included with Directory Server EE7. Students will use them to perform tasks such as searching and modifying directory data, exporting and importing data, starting and stopping servers, and troubleshooting. Students will also migrate server versions, create multiple databases, confi gure servers for replication, and tune performance. This course focuses primarily on maintenance and operations issues related to DSEE 7 and not planning and design issues. Prerequisites: Use the Solaris Operating System (Solaris OS) command line to run commands and edit fi les; Defi ne basic Lightweight Directory Access Protocol (LDAP) terms; Sun Java(tm) System Directory Server EE: LDAP Concepts - Online Course.

Oracle GlassFish Server 3.1: Administration and Deployment Ed 1This 4-day workshop introduces you to various Sun GlassFish(TM) Enter-prise Server (GlassFish) concepts and functions ranging from introductory to

advanced and provides you with hands-on experience via remote labs for confi guring, administering, and deploying web applications, EJB applications, and web services on GlassFish. Based on Java Platform, Enterprise Edition (Java EE), GlassFish lets you deploy services ranging from simple web applications to enterprise-scale applications and web services including applications based on JavaServer Pages (TM) (JSP), JavaServer(TM) Faces, servlets, and Enterprise JavaBeans(TM) (EJB) technology. Through a combination of instructor-led modules and hands-on labs, you are introduced to the Developer, Cluster and Enterprise profi les. You learn to confi gure, administer, and deploy web applications, EJB applications, and web services on GlassFish using these profi les and to enable various advanced GlassFish features, such as in-memory replication, high availability database (HADB), load balancing, monitoring and logging, clustering, and security. In this workshop you will use both the open-source application server, GlassFish v2, and its commercial distribution, Sun Java System Application Server (Application Server) 9.1.

Please note: This workshop does not cover Java EE development concepts. This topic is covered in other Sun courses. The hands-on labs offered in this course might involve accessing equipment that resides at a location other than where the training is delivered.Prerequisites: Sun Java System Application Server Platform Edition 9: Overview (WMT-IAS-1499; GlassFish Application Server: Introduction (WMT-SAS-1536); Developing Applications for the Java EE 5 Platform (FJ-310-EE5)

Sun Identity Manager: Administration and MaintenanceWhen a Sun(TM) Identity Manager deployment solution is completed, and all the consultants on the project leave, the customer Identity Manager engineer, or

systems administrator, is typically responsible for managing and supporting the already deployed Identity Manager solution. The Sun Identity Manager 8.x: Administration and Maintenance course provides students with the technical knowledge and skills necessary to successfully perform administration and maintenance tasks needed to manage and support an existing Identity Manager solution for a given customer environment. This course covers concepts and tasks such as managing users, confi guring resources, debugging common problems, and making simple business process changes to the existing Identity Manager forms and rules to accommodate change requests.

Students are introduced to Identity Manager concepts as well as administrative and maintenance tasks through a series of lectures and labs designed around the core responsibilities that a systems administrator would perform on an identity management solution using Identity Manager.

Prerequisites: Be familiar with the Sun Identity Management Suite and the integrated solutions provided by the Identity Management Suite products;

Describe functional uses of terms such as routers, fi rewalls, DMZ, load balancers, and other networking hardware;

Be familiar with terminology such as Internet, browser, Intranet, central processing unit (CPU), storage, protocol, internet protocol (IP) address;

Be familiar with terminology such as Transmission Control Protocol/Internet Protocol (TCP/IP), Domain Name Server (DNS), and proxy.

Sun Identity Manager: Deployment Fundamentals IThe Sun Identity Manager: Deployment Fundamentals course presents product concepts from a deployment perspective. The course focuses on addressing

customer business needs by emphasizing specifi c product features. The course is fo-cused on using out-of-the-box features that do not require in-depth technical knowledge and experience. Students confi gure roles, resources, reconciliation, and user objects in ways that are useful for meeting customer requirements. In addition, students distribute administrative tasks to other users to model a delegated administrative environment. A case study is the foundation for implementing XPRESS, forms, rules, and provisioning workfl ows. This course is the fi rst of two courses for students who wish to deploy Sun Identity Manager solutions and prerequisite to the Sun Identity Manager: Deployment Fundamentals II (IDM-4485) course. The course focuses on Identity Manager 8.0 and 8.1 features.

Sun System Identity Manager is a complete, highly scalable solution for managing, auditing, protecting, sharing and storing identity data. It helps ensure ongoing and sustainable regulatory compliance, role-based provisioning, data synchronization among multiple identity data stores, and end user self-registration.

Prerequisites: To succeed fully in this course, students should have previous experience with enterprise software deployment and web application servers, and have previous experience with: Java technology

Pages created with the JavaServer Pages software (JSP pages) eXtensible Markup Language (XML)

Lightweight Directory Access Protocol (LDAP) and Identity management is strongly recommended

Sun Identity Manager 8.x: Administration and Maintenance (IDM-2455)

Sun Identity Manager: Deployment Fundamentals IIIn this course, a follow on to the Sun Identity Manager: Deployment Funda-mentals (IDM-345) course, students will be instructed in how to complete a

four-phase deployment scenario. In phase three of the deployment scenario, students use Active Sync synchronization to synchronize identity information between a data feed from the human resources (HR) department, an Active Directory instance, a Corporate LDAP directory service, a contractor SQL database, and the Solaris Operating System. In phase four of the deployment scenario, students build an end user self-service provisioning strategy that lets contractors perform self-registration and lets contractors and employees request system resources with resource approvals. Students implement the necessary forms, rules, and workfl ow to meet the business requirements of the given case study and learn how to further customize the Sun Identity Manager (Identity Manager) system.

Sun Identity Manager is a complete, highly scalable solution for managing, auditing, protecting, sharing and storing identity data. It helps ensure ongoing and sustainable regulatory compliance, role-based provisioning, data synchronization among multiple identity data stores, and end user self-registration.

The hands-on labs offered in this course might involve accessing equipment that resides at a location other than where the training is delivered. This course features Identity Ma-nager 8.x, the NetBeans Integrated Development Environment, as well as the GlassFish application server.

Prerequisites: Identity Manager: Deployment Fundamentals;

A minimum of six weeks of Identity Manager deployment experience is highly recom-mended;

Sun Identity Manager 8.x: Deployment Fundamentals (IDM-345).

IDM-445 5 days

Price on request

IDM-2455 4 days

Price on request

IDM-345 5 days

Price on request

D66437GC10 4 days

2520 €

D69508GC10 4 days

2948 €

REDHAT Course Outlines

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REDHAT ENTERPRISE LINUX - SYSTEM ADMINISTRATION


Red Hat System Administation IRed Hat System Administration I (RH124) is designed for IT professionals who are new to Linux and require core Red Hat Enterprise Linux skills. Focused on

administration tasks that will be encountered in the workplace, this course will actively engage students in task focused activities, lab based knowledge checks and facilitative discussions to ensure maximum skill transfer and retention. In addition, GUI based tools will be featured to build on the students existing technical knowledge, while key command line concepts will be introduced to provide a foundation for students planning to become full time Linux system administrators. By the end of the fi ve day course, students will be able to perform installation, establish network connectivity, manage physical storage and perform basic security administration.

Prerequisites: Previous operating system administration experience is helpful but not required

RHCSA Rapid Track Course With ExamThe RHCSA Fast Track course with exam (RH200) is designed for experienced Linux System Administrators who want to harden their technical skill set and

become accredited with the RHCSA certifi cation. Using a best-of-breed contemporary teaching approach, students will learn to properly manage a Linux workstation and server, including installation and confi guration of local components and services as well as connections to existing network services. To successfully navigate this course, students must already have solid Linux command line experience to perform tasks at an accelerated pace. In addition, they should possess the necessary skills to execute com-mon commands such as cp, grep, sort, mkdir, tar, mkfs, ssh, and yum, and be familiar with accessing man pages for help. At the completion of the course, students will be adequately prepared to take the Red Hat Certifi ed System Administration (RHCSA) exam.

Prerequisites: Full-time Linux administration with 1-3 years of experience

RHCE Rapid Track Course with RHCSA and RHCE ExamsThe RHCE Rapid Track Course with RHCSA and RHCE Exams (RH300) is designed for Senior Linux system administrators who want to validate their

competency by earning the RHCSA and RHCE credentials. This is a fast-paced prepa-

Red Hat Enterprise Deployment and Systems ManagementRed Hat Enterprise Deployment and Systems Management (RH401) is a four-day lab-based course that explores the concepts and methods necessary for

successful large-scale deployment and management of Red Hat Enterprise Linux sys-tems. Experienced system administrators learn how to implement and manage Red Hat Enterprise Linux deployments effi ciently and effectively, in ways that make their systems manageable by a team of administrators. Central to the course is hands-on training in the use of the Red Hat Network Satellite Server for deployment and provisioning of Red Hat Enterprise Linux systems. By the end of this course, students will have built their own RPM packages and will have used Subversion to make changes to scripts.

Prerequisites:

•Red Hat Certifi ed Engineer (RHCE) certifi cation or equivalent experience

•Candidates who are not an RHCE are encouraged to check their experience levels by taking a free pre-assessment test at redhat.com/explore/pre-assessment

Red Hat Enterprise Directory Services and AuthenticationRed Hat Enterprise Directory Services and Authentication (RH423) is an intensive course designed to training Senior System Administrators the

skills required to manage and deploy the Red Hat Directory Server on and for Red Hat Enterprise Linux systems. This course also covers cross-platform integration of directory services in order to provide authentication or information services across the enterprise. In addition, students will gain an understanding of the basic concepts,

ration course that combines the RHCSA Rapid Track Course (RH199) and System Ad-ministration III (RH254) courses, normally eight days of training, into a single four-day course. Building on the students extensive knowledge of command line based Linux Administration, the course moves very quickly through the intermediate and advanced tasks covered by lab based knowledge checks and facilitative discussions. By the end of this course, the senior Linux administrator students will have been exposed to all the intermediate and advanced competencies tested by the RHCSA and RHCE exams. The RHCSA and RHCE exams are included with this course.

Prerequisites: Students must meet the requirements for attending Red Hat System Administration I, II and III courses; Students must have the same skill set as an RHCT / RHCSA; Confi rmation of the correct skill-set required for this course can be obtained by passing the online pre-assessment quiz.

Red Hat Enterprise Linux for Solaris AdministratorsRH290, Red Hat Enterprise Linux for Solaris Administrators, quickly and effi -ciently covers many of the hands-on, practical skills needed when migrating

from Solaris to Red Hat Enterprise Linux. Focusing on the differences between the two operating systems, the course covers Red Hat Enterprise Linux equivalents to Solaris-specifi c technologies, such as applying software patches, automated deployment with Jumpstart, and advanced fi lesystem features. In addition, the course demonstrates how to use RPM, yum, the Red Hat Network (RHN), and Kickstart to manage your environment. You will acquire and set Linux kernel tunables, explore and confi gure the many supported hardware devices available from multiple vendors, and secure your users and services.

Upon completion of this course, you will have the knowledge and skillset to take the RH300 Rapid Track Course. This class leverages existing UNIX-based skills to build RHEL expertise.

Prerequisites: Experience in Solaris at the power user, network operations, or system administrator level; Two years of Solaris experience installing server operating system and software, troubleshooting servers, and confi guring and securing servers and services.

confi guration, and management of LDAP-based services. This course also explores PAM, the Pluggable Authentication Modules system, and how it integrates with services that require authentication.

Prerequisites:

• RHCE certifi cation or equivalent experience

• Students without an RHCE certifi cation are encouraged to check their experience levels by taking a free pre-assessment test

Red Hat Enterprise Clustering and Storage ManagementRed Hat Enterprise Clustering and Storage Management (RH436) provides intensive, hands-on experience with storage management, Red Hat Cluster

Suite, and the shared storage technology delivered by Red Hat Global File System™ (GFS). Created for Senior Linux system administrators, this 4-day course has a strong emphasis on lab-based activities . At the end of the course, students will have learned to deploy and manage shared storage and server clusters that provide highly available network services to a mission-critical enterprise environment.

Prerequisites:


• Students without an RHCE certifi cation are encouraged to check their experience levels by taking a free pre-assessment test at redhat.com/explore/pre-assessment

RH124 5 days

2205 €

RH300 5 days

2900 €

RH290 3 days

1590 €RH200 5 days

2505 €

RH401 4 days

Price on request

RH436 4 days

Price on request

RH423 4 days

Price on request

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CLOUD

Red Hat Cloud ArchitectureRed Hat cloud solutions provide a combination of mature open source techno-logies unifi ed by robust, easy-to-use management tools and processes.

The Red Hat Cloud Architecture (CL350) two-day course is designed for IT architects who require a detailed understanding of Red Hat cloud capabilities and wish to gain the knowledge needed to select the right components and develop applications for their organization’s private cloud. Students will participate in a detailed, task-oriented introduction to infrastructure-as-a-service (IaaS) cloud computing by exploring a private cloud computing reference architecture built with Red Hat software.

Throughout the course, students will perform tasks using this private cloud, including deploying hypervisor hosts, deploying virtual machines in the cloud, and managing

Jboss Application AdministrationJBoss Application Administration (JB336) focuses on installation and deploy-ment of the JBoss Application Server, as well as confi guring and monitoring

the server for production usage. This class balances the essential concept-based lec-tures with the real world task and project oriented labs. It reaches beyond the applica-tion programming interface (API) and enforce the applied knowledge of the technology. With the heavy emphasis real-world scenarios, the JBoss Application administrator will be able to better understand, maintain and troubleshoot their environment.

Prerequisites:

• Base experience with system administration on Windows, UNIX, or Linux operating systems

• Understanding of hardware and networking

• No prior knowledge of Java™, scripting, or JBoss Developer Studio is required.

Jboss and EJB3 for Java DevelopersJBoss and EJB3 for Java Developers is an introduction to Java EE web-tier and EJB3 development using the JBoss Application Server. It provides a

hands-on approach to Java Servlet, JSP, JSF, EJB and JPA development, deployment and the tools necessary to facilitate both processes.

Prerequisites: Basic Java programming skills and knowledge of OOAD concepts are required. The student must have practical knowledge of, and/or experience with, the following:

• The object-oriented concepts of inheritance, polymorphism and encapsulation

• Java syntax, specifi cally for data types, variables, operators, statements and fl ow control

• Writing Java classes as well as using Java interfaces and abstract classes

• Using Java collections Handling Java exceptions

• Using the JDK and creating the necessary environment for compilation and execu-tion of a Java executable from the command line.

the virtual machine lifecycle and resources. In addition to exploring the deployment and unifi ed management of distributed applications across hosted, in-house, or hybrid cloud resources, students will learn how these fl exible systems can easily shift or scale to meet changing needs.

Prerequisites:

• Students must be familiar with concepts and skills tested in the RHCSA certifi cation

• A high-level understanding of Red Hat Enterprise Virtualization, KVM, and Red Hat Network (RHN) Satellite

Advanced Jboss Enterprise DevelopmentAdvanced JBoss Enterprise Development (JB325) dives into the JBoss En-terprise Application Platform (EAP) with an emphasis on advanced Java EE

application programming interfaces (APIs). This course challenges experienced Java EE developers by providing a deep dive into JBoss EAP details, features, internals, and Java EE best practices. Leveraging JBoss EAP allows students to build, deploy, and maintain highly performing, scalable applications.

Diving into areas of JBoss technologies that differ from the non-JBoss enterprise middleware stacks, developers will be exposed to aspect-oriented programming, interceptors, JMX, and JBoss Services. In addition, students will be introduced to the new JBoss Messaging.

Using JBoss Developer Studio extensively as a lab integrated development environ-ment (IDE), hands-on labs allow developers to experience and explore JBoss Cache, JGroups, clustering, dynamic proxies, transactions, and performance tuning.

Prerequisites:

• Two years of experience with Java Platform, Enterprise Edition (Java EE) or Java 2 Platform, Enterprise Edition (J2EE)

• Profi cient in HTML

• Experience with an integrated development environment (IDE), such as Eclipse or NetBeans, and build tools, such as Ant or Maven

• Basic knowledge of open source relational database management system (RDBMS)


ENTERPRISE MIDDLEWARE

CL350 2 days

1590 €

JB336 4 days

2650 €

JB161 4 days

Price on request

JB325 4 days

Price on request

RHS429 4 days

Price on request

Red Hat Enterprise SELinux Policy AdministrationSecurity-enhanced Linux (SELinux) is a powerful, kernel-level security layer that provides fi ne-grained control over which users and processes may access

what resources and execute which programs on a system. Red Hat Enterprise SELinux Policy Administration (RHS429) introduces senior system administrators, security administrators, and application programmers to SELinux policy writing. Students will learn how SELinux works, how to manage, and how to write, compile and debug a SELinux policy. This class culminates in a major project to analyze, determine the

security needs, design and implement a set of net new policies for a service previously unprotected by SELinux.

Prerequisites:


• Students without an RHCE certifi cation are encouraged to do a skills assessment online at redhat.com/explore/pre-assessment

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VMWARE Course Outlines

VMW

ARE

VMWARE

VMW-ICM 5 days

3295 €

VMW-WN 2 days995 €

VMW-DW 3 days

1995 €

VMW-FT 5 days

4350 €

VMW-VDFT 5 days

3295 €

VMW-TS 4 days

2800 €

VMware® vSphere 5.0: Install, Confi gure and ManageThis hands-on training course explores installation, confi guration, and management of VMware vSphere®, which consists of VMware ESXi™ and

VMware vCenter™ Server. The course is based on ESXi 5.0 and vCenter Server 5.0. Completion of this course satisfi es the prerequisite for taking the VMware® Certifi ed Professional 5 exam.

Students who complete this course may enoll in any of several more advanced vSphere courses. At the end of the course, you should gain an understanding of the functionality in vSphere 5 and be able to do the following: Install and confi gure ESXi; Install and confi gure vCenter Server components; Confi gure and manage ESXi networking and sto-rage using vCenter Server; Deploy, manage, and migrate virtual machines; Manage user access to the VMware infrastructure; Use vCenter Server to monitor resource usage; Use vCenter Server to increase scalability; Use VMware vCenter™ Update Manager to apply ESXi patches; Use vCenter Server to manage higher availability and data protection.

Prerequisites: System administration experience on Microsoft Windows or Linux operating systems

VMware® vSphere 5.0: What’s new?This hands-on training course explores new features in VMware vCenter™ Server 5.0 and VMware® ESXi™ 5.0. Topics include VMware vSphere® 5

installation and how to upgrade from vSphere 4.x to vSphere 5.0. vSphere 5.0 is the fi rst version of vSphere to include only the ESXi hypervisor. Students who complete this course may enroll in any of several advanced vSphere 5.0 courses. By the end of the course, you should gain an understanding of the functions and features in vSphere 5.0 and be able to do the following: List and describe key enhancements in vSphere 5.0; Upgrade a deployment from vSphere 4.1 to vSphere 5.0; Use the vSphere Web Client to manage virtual machines; List and describe key networking enhancements, including the ESXi fi rewall and new features in vNetwork distributed switches; Upgrade and manage a VMware vSphere® VMFS-5 datastore; Understand and confi gure policy-driven storage; Create a datastore cluster and confi gure Storage DRS; Use new displays to monitor vSphere High Availability cluster activity; Use the Linux-based VMware vCenter Server Appliance; Use Auto Deploy to install a stateless ESXi host; Use Image Builder to modify and export an image profi le.

Prerequisites: Attendance at one of these VMware vSphere 4 courses:

• Install, Confi gure, Manage • Fast Track • What’s New Or equivalent vSphere 4 admin. experience

VMware® vSphere 4.0: TroubleshootingThis lab-intensive course focuses on providing system administrators with the advanced knowledge, skills, and abilities to achieve competence in troubles-

hooting the VMware vSphere™ virtual infrastructure. In this course, you will spend most of the time diagnosing and rectifying confi guration problems created on VM-ware® ESX™/ESXi hosts and VMware vCenter™ Server systems. Upon completion of this course, you can take the examination to become a VMware Certifi ed Professional.

At the end of the course, you should be able to: Use the VMware vSphere Client and service console commands to confi gure or diagnose and rectify problems on ESX; Use the vSphere Client and the VMware vSphere Management Assistant (vMA) appliance to confi gure or diagnose and rectify problems on ESX and ESXi hosts; Use ESXi technical support mode to diagnose and rectify problems on ESXi; Create and use a network sniffer to capture and display virtual switch network traffi c ; Use the vSphere Client and command-line tools to troubleshoot VMware VMotion™, VMware Storage VMotion, VMware High Availability, VMware Distributed Resource Scheduler, and virtual machine power-on problems.

Prerequisites: This is an advanced course. Required prerequisites include the comple-tion of one of the following:

• Completion of the following three courses: – VMware vSphere: Install, Confi gure, Manage – VMware vSphere: Manage Availability – VMware vSphere: Manage Scalability

• Completion of VMware vSphere: Fast Track.

• Equivalent knowledge and administration experience with ESX/ESXi and vCenter Server

VMware® vSphere 4.0: Design WorkshopThis course explores a design methodology, criteria, and approach for designing a VMware vSphere™ 4 virtual datacenter architecture consisting

of VMware® ESX™/ESXi 4 and VMware vCenter™ Server 4. This course, by discus-sing the benefi ts and risks of available design alternatives, provides information that supports making sound design decisions. This course also provides an opportunity to practice your design skills by working with peers on a design project.

At the end of this course, you will have applied the design methodology, criteria, and approach to create a vSphere design based on one or more case studies. Also, you should be able to: Identify design goals, requirements, and constraints; Identify useful information for making design decisions; Recognize and analyze best-practice recommendations; Analyze alternative design choices; Identify risks; Work in a design team on a design project.

Prerequisites: Knowledge of vSphere 4 installation, upgrade, confi guration, and administration

VMware® vSphere: Automation Fast Track (V 4.1)This fast-paced, extended-hour training course includes the content of the VMware vSphere: Install, Confi gure, Manage and VMware vSphere: Auto-

mation with vSphere PowerCLI courses. This hands-on course explores installation, confi guration, and management of VMware vSphere™ using the VMware vSphere Client and VMware vSphere PowerCLI. vSphere PowerCLI automation can reduce your IT costs while improving effi ciency, availability, fl exibility, and manageability.

The course is based on VMware ESX™/ESXi 4.1 and VMware vCenter™ Server 4.1 and includes a prepaid voucher for the VMware Certifi ed Professional 4 examination. At the end of the course, you should gain an understanding of vSphere 4 and vSphere PowerCLI and be able to do the following: Install and manually confi gure and manage ESX/ESXi or vCenter Server components; Manually deploy, manage, and migrate vir-tual machines; Use vCenter Server to manage higher availability and data protection; Automate ESX/ESXi, virtual machine, and cluster confi guration; Manage user access to the VMware infrastructure; Use vCenter Server to monitor resource usage; Use vCenter Server to increase scalability; Use VMware vCenter Update Manager to apply ESX/ESXi patches; Automate reporting of ESX/ESXi and virtual machine properties.

Prerequisites: System administration experience on Microsoft Windows or Linux ope-rating systems; Scripting experience in Windows PowerShell, VBScript, Perl, UNIX, or other languages featuring variables and control structures.

VMware® View 4.5: Desktop Fast TrackThis hands-on training course builds your skills in the VMware View™ suite of products: VMware View Manager, VMware View Composer, and VMware® ThinApp™. It will provide applications-oriented administrators

with the knowledge and skills to virtualize Windows applications with ThinApp and to choose the best deployment and updating processes for their environment. The course will also present a methodology for analyzing and designing a View solution for the VMware vSphere™ infrastructure.

The course is based on View 4.5 and ThinApp 4.5 and 4.6. It includes a prepaid voucher for the VMware Certifi ed Associate 4 – Desktop examination. At the end of the course, you should understand the features and operation of View, View design principles, and ThinApp operation.

You should be able to do the following: Install and confi gure View components; Create and manage dedicated and fl oating desktop pools; Deploy and manage linked-clone virtual desktops; Confi gure and manage desktops that run in local mode; Confi -gure secure access to desktops through a public network; Use ThinApp to package applications.

Prerequisites: Completion of VMware vSphere: Install, Confi gure, Manage or equiva-lent experience with vSphere

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BO


SAP BO

What’s New - Client Tools BO 4.0Get an overview over important changes in the client tools coming with the new SAP Business Intelligence Release 4.0: SAP BusinessObjects Dash-

boards, Crystal Reports 2011, Crystal Reports for Enterprise, Web Intelligence and SAP BusinessObjects Analysis 1.1

Prerequisites: Knowledge about basic functions of SAP BusinessObjects Xcelsius 2008, Web Intelligence 3.1 and Crystal Reports 2008

Crystal Reports 2011: Report Design (Fundamentals of Report Design)Participants will gain the fundamentals of report design; Participants will

acquire the basis for more advanced courses in the SAP BI curriculum.

Prerequisites: None

Crystal Reports 2011: Report Design (Business Reporting & Report Processing Strategies)Participants will gain advance concepts of report design.

Prerequisites: Completion of course GBO-3

Xcelsius Business Objects 4.0Gain the detailed knowledge necessary to design a dashboard that can be used to facilitate the decision making process; Become familiar with methods

for connecting their dashboards to popular live data sources; Be able to shorten their development time using templates, themes and best practices when designing dashboards.

Prerequisites: None

Web Intelligence Business Objects 4.0: Report DesignParticipants will gain the comprehensive skills and i knowledge needed to ap-ply alternative query and reporting techniques when creating Web Intelligence

documents.

Prerequisites: None

Web Intelligence Business Objects 4.0: Advanced Report DesignParticipants will gain the comprehensive skills and in-depth knowledge

needed to apply alternative query and reporting techniques when creating complex Web Intelligence documents.

Prerequisites: Completion of coourse GBO-7

Data Services 4.0: Core ConceptsParticipants will gain the knowledge to participate in implemeting, adminste-ring, and managing data integration projects

Prerequisites: Basic knowledge of data warehousing and ETL (Extraction, Transfer and Loading) concepts

Information Stewart 4.0Describe SAP BusinessObjects Information Steward 4.0; Plan SAP BusinessObjects Information Steward 4.0; Implement SAP BusinessObjects

Information Steward 4.0

Prerequisites: None

Information Design ToolThe participants will gain the comprehensive skills needed to work with the Information Design Tool. The Information Design Tool enables designers to

extract, defi ne, and manipulate metadata from relational and OLAP sources to create and deploy SAP BusinessObjects universes.

Prerequisites: Basic knowledge of the SAP NetWeaver Business Warehouse platform and BEx Query Designer

Business Intelligence 4.0: Administration and SecurityExplain what is SAP BusinessObjects Business Intelligence platform; Manage content and objects in SAP BusinessObjects Business Intelligence

Platform; Organize objects; Secure users and groups; Manage and secure applica-tions; Distribute content to users

Prerequisites: None

GBO-1 3 days

Price on request

GBO-6 1 day

Price on request

GBO-2 2 days

Price on request

GBO-7 4 days

Price on request

GBO-8 3 days

Price on request

GBO-9 3 days

Price on request

GBO-10 2 days

Price on request

GBO-3 3 days

Price on request

GBO-4 3 days

Price on request

GBO-5 2 days

Price on request

CITRIX / OTHERS Course Outlines

CITR

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ALFRESCO

CITRIX

Basic Administration for Citrix XenApp 6.5Citrix XenApp 6.5 Administration training course provides the foundation necessary for administrators to effectively centralize and manage applications

in the datacenter and instantly deliver them as a service to users anywhere. Learners will receive training for installing and confi guring Citrix XenApp 6.5 for Windows Server 2008 R2, Citrix Receiver and plug-ins, as well as for using administrative consoles and tools to confi gure resources, policies, server and farm settings, printers, virtualized applications and more.

Audience: This course is intended for IT professionals, such as server, network and systems administrators familiar with Microsoft Windows environments, including Win-dows 2008 R2 administrators interested in becoming a XenApp administrator. Existing XenApp administrators or systems engineers interested in updating their XenApp skills, receiving Citrix authorized training on XenApp 6.5, or achieving certifi cation for XenApp 6.5 are ideal candidates. Systems engineers, sales engineers, analysts, consultants and architects also are also appropriate candidates for this course.

Citrix® XenApp 6.5 Advanced AdministrationThis course provides learners with the skills necessary to monitor, maintain, optimize and troubleshoot Citrix XenApp 6.5 environments running on Win-

dows Server 2008 R2 software. Learners are introduced to the tools used to monitor the XenApp farm, record farm activity and generate reports. In addition, learners take away the skills needed to maintain data and server integrity and to scale, optimize and troubleshoot the XenApp farm. This course encourages learning by doing and includes many hands-on exercises that reinforce and expand on the course content.

Prerequisites: The following are preparatory recommendations for this course:

- Working knowledge of Microsoft Windows Server 2008 R2 with Remote Desktop Services

- Familiarity with Microsoft SQL Server 2008 Reporting Services

- Working knowledge of the architecture and administrative tasks associated with Citrix XenApp 6.5 CXA-206-1

- Citrix XenApp 6.5 Basic Administration

- Basic knowledge of XenServer, EdgeSight, Branch Repeater and XenDesktop

Implementing Citrix XenDesktop AdministrationThis course provides the foundation necessary for administrators to effecti-vely centralize and manage desktops in the datacenter and deliver them as a

service to users anywhere. Students will learn how to select a desktop delivery model for each user group based on their needs, build proof-of-concept and production XenDesktop environments, assign virtual desktops to users and customize the user experience through policies. This course also provides instruction on how to build a Provisioning services farm to enable single-image desktop management, and how to host virtual machines on the client device using Citrix XenClient.

Prerequisites: A basic knowledge of the purpose and goals of virtualization technology

An understanding of computing architecture, including network and storage devices, device drivers and operating systems

Basic experience installing and administering Windows Server 2008 R2

Basic understanding of server, desktop and application virtualization concepts

Implementing Citrix XenServer AdministrationIn this Citrix XenServer 5.6 training course, students will learn skills necessary to confi gure and administer XenServer 5.6, XenCenter, and Pro-

visioning Server 5.6. Through virtual labs, as well as demonstrations and the practical application of concepts, students will gain experience with: Confi guring a XenServer virtualization server Managing a XenServer using XenCenter Creating Windows and Linux virtual machines Creating XenServer resource pools and connecting to remote storage Using XenMotion and automatic virtual machine placement Designing a Provisioning Server farm Creating, assigning and administering virtual disks Managing target devices Confi guring high availability

Prerequisites: A basic knowledge of the purpose and goals of virtualization technology An understanding of computing architecture, including network and storage devices, device drivers and operating systems Basic experience installing and administering Windows Server 2003 or Windows Server 2008 Basic experience installing and administering Linux variants Intermediate knowledge of network devices and site architecture, including confi guring vLANs Basic knowledge of storage terminology and technologies, including partitions, SANs, LUNs, iSCSI, NFS, and CIFS fi le shares

CXA-206 5 days

1850 €

CXA-301 5 days

Price on request

ALF-1 3 days

Price on request

ALF-2 2 days

Price on request

CXD-202 5 days

Price on request

CXS-202 5 days

Price on request

Alfresco: Adapting the Alfresco interface to your needsTo understand the functionalities; to master the concepts and the architecture; to extend the data model; to customize the user interface; to integrate Alfresco

with others solutions.

Prerequisites: None

Alfresco: Discovering the power of the Share interfaceTo understand Alfresco Share’s functionalities; Alfresco Share vs Alfresco; to master the concepts and the architecture; to extend the data model; to

customize the user interface.

Prerequisites: None

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MICROSOFT® OFFICE SPECIALIST

MICROSOFT® OFFICE 2010

MOS 1 day360 €

MOS 1 day360 €

Microsoft Offi ce Specialist Workshop (Word, Excel,Outlook, PowerPoint - 2007, 2010) with certifi cationBefore attending the workshop, you will fi rst complete an evaluation form to

identify your level of skill on the specifi c Offi ce product. The trainer will work toward the certifi cation credential that meets your personal and professional goals. The goal is to provide you with a customized and personal training responding to your needs. This workshop will prepare you for the MOS certifi cation. A Microsoft Offi ce Specialist certifi cation helps validate profi ciency in using Microsoft Offi ce 2010. Earning a Microsoft Offi ce Specialist certifi cation can help you differentiate yourself in today’s competitive job market, broaden your employment opportunities by displaying your advanced skills, and result in higher earning potential. Microsoft Offi ce Specialist certifi cation can also lead to increased job satisfaction. Research indicates that certifi ed individuals have increased competence, productivity, and credibility with their employers, co-workers, and clients.

For employers, the certifi cation provides skill-verifi cation tools that not only help as-sess a person’s skills in using Microsoft Offi ce programs but also the ability to quickly complete on-the-job tasks across multiple programs in the Microsoft Offi ce system.

Prerequisites: Advanced knowledge in the specifi c technology is required.

Microsoft Offi ce Specialist Workshop (Access - 2007, 2010) with certifi cationBefore attending the workshop, you will fi rst complete an evaluation form to

identify your level of skill on the specifi c Offi ce product. The trainer will work toward the certifi cation credential that meets your personal and professional goals. The goal is to provide you with a customized and personal training responding to your needs. This workshop will prepare you for the MOS certifi cation. A Microsoft Offi ce Specialist certifi cation helps validate profi ciency in using Microsoft Offi ce 2010. Earning a Microsoft Offi ce Specialist certifi cation can help you differentiate yourself in today’s competitive job market, broaden your employment opportunities by displaying your advanced skills, and result in higher earning potential. Microsoft Offi ce Specialist certifi cation can also lead to increased job satisfaction. Research indicates that certifi ed individuals have increased competence, productivity, and credibility with their employers, co-workers, and clients.

For employers, the certifi cation provides skill-verifi cation tools that not only help as-sess a person’s skills in using Microsoft Offi ce programs but also the ability to quickly complete on-the-job tasks across multiple programs in the Microsoft Offi ce system.

Prerequisites: Advanced knowledge in the specifi c technology is required.

MO Tailored

Price on request

MW Tailored

Price on request

Microsoft Outlook• Manage the Oulook Environment ; - Organize your inbox

- Apply Settings/Options- Work with the Ribbon- Out of offi ce

• Create and format Item Content ;- Email messages (delivery options)- Quick Steps- Item content (graphical elements, hyperlink)

• Manage Email messages;- Clean up the mailbox- Create and manage rules- Manage Junk mail- Manage automatic message content (signature, stationery)

• Manage Contacts;- Create additional Address Books; Import and Export Contact records; create contact groups: Quickly locate contact information; personalize Electronic Business Cards

• Manage Calendar Objects- Schedule Appointments, Events, Meetings- Defi ne your available time; Confi gure times zones; work with multiple calendars, share calendar infor-mation, print a calendar

• Work with Tasks, Notes and Journal Entries- Create, update and remove tasks and items from the task list- Manage task Assignments

Microsoft Word

• Sharing and Maintaining Documents1.1 Apply different views to a document.

1.2 Apply protection to a document. 1.3 Manage document versions. 1.4 Share documents. 1.5 Save a document.1.6 Apply a template to a document.

• Formatting Content2.1 Apply font and paragraph attributes. (styles)2.2 Navigate and search through a document.2.3 Apply indentation and tab settings to paragraphs.2.4 Apply spacing settings to text and paragraphs.2.5 Create tables.

2.6 Manipulate tables in a document.2.7 Apply bullets to a document.

• Applying Page Layout and Reusable Content3.1 Apply and manipulate page setup settings. 3.2 Apply themes. 3.3 Construct content in a document by using the Quick Parts tool.3.4 Create and manipulate page backgrounds. 3.5 Create and modify headers and footers.

• Including Illustrations and Graphics in a Document4.1 Insert and format pictures in a document. 4.2 Insert and format shapes, WordArt, and SmartArt.4.3 Insert and format Clip Art.4.4 Apply and manipulate text boxes.

• Proofreading Documents5.1 Validate content by using spelling and grammar checking options.5.2 Confi gure AutoCorrect settings.5.3 Insert and modify comments in a document.

• Applying References and Hyperlinks6.1 Apply a hyperlink. 6.2 Create endnotes and footnotes in a document. 6.3 Create a Table of Contents in a document.

• Performing Mail Merge Operations7.1 Set up mail merge. 7.2 Execute mail merge.

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MICROSOFT® OFFICE 2010

Microsoft Excel

• Managing the Worksheet Environment1.1 Navigate through a worksheet.

1.2 Print a worksheet or workbook.1.3 Personalize the environment by using Backstage.

• Creating Cell Data2.1 Construct cell data.2.2 Apply AutoFill.2.3 Apply and manipulate hyperlinks

• Formatting Cells and Worksheets3.1 Apply and modify cell formats.3.2 Merge or split cells.3.3 Create row and column titles.

3.4 Hide or unhide rows and columns.3.5 Manipulate Page Setup options for worksheets.3.6 Create and apply cell styles.

• Managing Worksheets and Workbooks 4.1 Create and format worksheets.4.2 Manipulate window views.4.3 Manipulate workbook views.

• Applying Formulas and Functions5.1 Create formulas.5.2 Enforce precedence.5.3 Apply cell references in formulas.5.4 Apply conditional logic in a formula.5.5 Apply named ranges in formulas.5.6 Apply cell ranges in formulas.

MP Tailored

Price on request

MA Tailored

Price on request

ME Tailored

Price on request

• Presenting Data Visually6.1 Create charts based on worksheet data.6.2 Apply and manipulate illustrations.6.3 Create and modify images by using the Image Editor.6.4 Apply Sparklines.

• Sharing Worksheet Data with other users7.1 Share spreadsheets by using Backstage.7.2 Manage comments.

• Analyzing and Organizing Data8.1 Filter data.8.2 Sort data.8.3 Apply conditional formatting.

Microsoft PowerPoint

• Managing the PowerPoint Environment1.1. Adjust views.

1.2. Manipulate the PowerPoint window.1.3. Confi gure the Quick Access Toolbar.1.4. Confi gure PowerPoint fi le options.

• Creating a Slide Presentation2.1. Construct and edit photo albums.2.2. Apply slide size and orientation settings.2.3. Add and remove slides.2.4. Format slides.2.5. Enter and format text.2.6. Format text boxes.

• Working with Graphical and Multimedia Elements3.1. Manipulate graphical elements.

3.2. Manipulate images.3.3. Modify WordArt and shapes.3.4. Manipulate SmartArt. 3.5. Edit video and audio content.

• Creating Charts and Tables4.1. Construct and modify tables.4.2. Insert and modify charts.4.3. Apply chart elements. 4.4. Manipulate chart layouts.4.5. Manipulate chart elements.

• Applying Transitions and Animations5.1. Apply built-in and custom animations. 5.2. Apply effect and path options.5.3. Manipulate animations.5.4. Apply and modify transitions between slides.

• Collaborating on Presentations6.1. Manage comments in presentations.6.2. Apply proofi ng tools.

• Preparing Presentations for Delivery7.1. Save presentations.7.2. Share presentations.7.3. Print presentations.7.4. Protect presentations.

• Delivering Presentations8.1. Apply presentation tools.8.2. Set up slide shows.8.3. Set presentation timing.8.4. Record presentations.

Microsoft Access

• Managing the Access Environment1.1. Create and manage a database.

1.2. Confi gure the Navigation Pane.1.3. Apply Application Parts.

• Building Tables2.1. Create tables.2.2. Create and modify fi elds.2.3. Sort and fi lter records.2.4. Set relationships.2.5. Import data from a single data fi le.

• Building Forms3.1. Create forms.3.2. Apply Form Design Tab options.3.3. Apply Form Arrange Tab options.3.4. Apply Form Format Tab options.

• Creating and Managing Queries4.1. Construct queries.4.2. Manage source tables and relationships.4.3. Manipulate fi elds.4.4. Calculate totals.4.5. Generate calculated fi elds.

• Designing Reports5.1. Create reports.5.2. Apply Report Design Tab options.5.3. Apply Report Arrange Tab options.5.4. Apply Report Format Tab options.5.5. Apply Report Page Setup Tab options.5.6. Sort and fi lter records for reporting.



TERMS AND CONDITIONS

EASY ACCESS TO THE TRAINING CENTER

PRICESAll prices mentioned exclude VAT (3% for calendar courses & 15% for on de-mand courses). Devoteam reserves the right to change pricing, registration terms and conditions, to make changes to any of training courses described on our catalogue or in our web site or cancel a course at any time without notice or liability.

TAX REDUCTIONSDevoteam is recognized by the Luxembourgian State as an ‘Organisme de formation professionnelle continue’, and as such, its education customers can obtain tax reductions (credits d’impôts) under certain conditions. Authorization # 93506A.

INVOICING AND PAYMENTWith your course confi rmation you will receive the invoice which is payable upon receipt, before the start of the course.

CANCELLATION OR POSTPONEMENT (CALENDAR SESSION)You may cancel or postpone your registration free of charge with a written notice given more than 10 working days before the course starts.If your cancellation or postponement notice arrives 9 or less working days before the course starts, Devoteam reserves its right to invoice 50% of the course price.If your cancellation or postponement notice arrives 5 or less working days before the course starts or the participant does not come for the course, Devoteam re-serves its right to invoice 100% of the course price. Cancellation/postponement must be received in writing and be acknowledged by Devoteam.Replacement of a participant with another is free of charge (not for courses with certifi cations).

CANCELLATION OR POSTPONEMENT (PRIVATE SESSION / ON-DEMAND SESSION)If the cancellation or postponement of a private session/on-demand session ar-rives 15 or less working days prior to the schedule start of the course, Devoteam reserves its right to invoice 100% of the course price. Replacement of a participant with another is free of charge (not for courses with certifi cations).

COURSE POSTPONED OR CANCELLEDDevoteam reserves its right to postpone or cancel a course when necessary, for instance when not enough participants are registered or due to force majeure events. We will endeavor to notify participants at least 5 working days in advance (except in cases of force majeure). In case of postponement, all participants will automatically be registered for the next session of the same course.

100% STUDENT SATISFACTION PROGRAMDevoteam’s 100% Student Satisfaction program applies to agenda training courses scheduled and publicly available Devoteam Instructor Led Training classes that are identifi ed as part of the 100% Student Satisfaction program on the www.devoteam.lu website at the time the class is purchased.

In the event that a student who has completed such a class and been present for all of the offering is not, in his/her reasonable opinion, satisfi ed with the class, then the student must notify Devoteam by emailing [email protected] within 5 business days of the completion of the class. Devoteam will then permit the student to retake the same version of the same class title once more for free within 90 days of Devoteam’s receipt of the notifi cation (or if it is not available during such 90 day period, as soon as the class is available thereafter at the same location or in Devoteam Brussels premises).

The Student Satisfaction program does not apply: (1) to the retaken class; (2) if the student is not able to satisfy the above criteria for reasons beyond Devoteam’s reasonable control. Devoteam is not responsible for any applicable taxes, trans-portation costs, lodging costs or other expenses or costs related to the retake. Devoteam has the option, at its sole discretion, of providing a refund for the class fees in lieu of permitting a class retake if for any reason, including scheduling, Devoteam considers a refund to be appropriate. This is the sole remedy and Devoteam’s exclusive liability in the event that a student is not satisfi ed with the class.

Devoteam S.A. PSF 7 route des Trois Cantons Tel: +352 31 37 36L-8399 Windhof (Koerich) Fax: +352 31 46 47 [email protected] www.devoteam.lu

BY BUS:From Luxembourg - Royal (Quai 2): Bus Nr 222From Luxembourg - Station: Bus Nr 248 and Nr 250

BY CAR:Motorway Luxembourg - Arlon, Exit 1 - Steinfort/DippachParking in front and on the side

GPS Latitude: 49.6448523 - Longitude: 5.9563574

EDUCATION TEAM Vanessa Mameri Training ManagerJulie Millard Training AssistantCyrille Gobert Sales & Marketing Director

SORTIE n° 1DIPPACH

STEINFORT

SORTIE n° 1DIPPACH

STEINFORT

Direction Wandaff(Windhof)

ARLONE411 - E25

LUXEMBOURGE25

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Rue

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Devoteam S.A. PSF7, Route des Trois Cantons

Tel: +352 31 37 36 Fax: +352 31 46 47

L-8399 WindhofLUXEMBOURG

[email protected]

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