developments in training & development

8/9/2019 Developments in Training & Development

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EVELOPMENTS INEVELOPMENTS IN&RAINING DEVELOPMENT&RAINING DEVELOPMENTKNOWLEDGE WORKER PERSPECTIVEKNOWLEDGE WORKER PERSPECTIVE


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THERE IS NOTHING TRAINING CAN NOT; ;DO NOTHNG IS ABOVE ITS REACH IT

,CAN TURN BAD MORALS TO GOOD IT

CAN DESTROY BAD PRINCIPLES AND,CREATE GOOD ONES IT CAN LIFT MEN

. TO ANGELSHIP

-MARK TWAIN


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T R A I N I N GR A I N I N G Training is a learning process that

,involves the acquisition of knowledge

,sharpening of skills changing of attitudes

and behaviors to enhance the performance of

.employeesTo improve

( )Performance efficiency

( )Service delivery error rate

( , )Profitability productivity manpower


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NEED AND BASIC PURPOSE OFNEED AND BASIC PURPOSE OFT R A I N I N GR A I N I N G.To increase productivity

.To improve quality

.Adapt to increased diversity of the workforce

.Obsolescence prevention

.To improve the organization climate

Help employees understand how to work

effectively in teams to contribute to

.company s growth


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E T H O D S O F T R A I N I N GE T H O D S O F T R A I N I N G/n t h e j o b t r a i n in g c o a c h i ng

This relates to formal training on the

.job A worker becomes experienced on the job

over time due to modification of job

behaviours at the point of training or.acquisition of skills

/n du ct io n o ri en ta ti on This is carried out for new entrants on

the job to make them familiar with the total

, ,corporate requirements like norms ethics

, .values rules and regulations


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O N TO N TA p p r e n t i c e s h i p

A method of training where an

unskilled person understudies a skilled

.person

e s ti b u le t ra i n i n g This is done through industrial

attachment for the purpose of skills and

.technology transfer Employee placed in a

.relevant area of work


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E C E N T D E V E L O P M E N T S I NE C E N T D E V E L O P M E N T S I N&R A I N I N G D E V E L O P M E N T&R A I N I N G D E V E L O P M E N T


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&MULTIMEDIA ONLINE BASED TRAINING&MULTIMEDIA ONLINE BASED TRAINING

The current move in organizations has been to, -offer training through CDs Web based training

( )WBT .

-Eighty six percent of Training Investment-Leaders use CD ROMs in some courses

.and use intranets

.Around three out of 10 in U S uses application

- ,simulation and rapid e learning tools and 14

per cent used learning content management

.systems


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PERFORMANCE CONSULTINGPERFORMANCE CONSULTING

Human Performance Technology or performance-consulting include in depth needs assessment

, .via interviews surveys and focus groups

It acts as an alternative to training offered,by progressive HR departments include coaching

and facilitated planning sessions and large

.group processes


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PERFORMANCE MANAGEMENT SYSTEM PERFORMANCE MANAGEMENT SYSTEM

The integration of training and development into

.an entire performance management system

It provide an individual with personal and

professional developmental goals and training

.opportunities

,In a performance management system people receive

more frequent feedback from many points of view

,including peers direct reporting staff members

.and the boss


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AREASAREAS F T R A I N I N GF T R A I N I N GCOMMUNICATIONCOMMUNICATION

COMPUTER SKILLSCOMPUTER SKILLS

CUSTOMER SERVICECUSTOMER SERVICE

DIVERSITYDIVERSITY

ETHICSETHICS

HUMAN RELATIONSHUMAN RELATIONS

QUALITY INITIATIVESQUALITY INITIATIVES

WORKPLACE SAFETY WORKPLACE SAFETY


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DEVELOPMENTDEVELOPMENT

,Development on the other hand helps the

,individuals handle future responsibilities

.with less emphasis on present job duties

-e v e l o p m e n t i n c r e a s e d c a p a c i t y a n d-o t e n t i a l f o r e f f e c t i v e n e s s i s t h e

. u r p o s e
http://g/ADS/TRAINING.mp4


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O N TO N T

A successful OD process can result in.the following

Effective strategic and operational plans

Team development and effectivenessLeadership development

, , ,Added value quality competitive products or

.services


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E T H O D S O F D E V E L O P M E N TE T H O D S O F D E V E L O P M E N T- : -n d e r s t u d y This is used for succession

. planning This allows for smooth transition of

.work when one officer leaves an organization

- : -o b r o t a t i o n It is necessary for all workersto move from one schedule to the other within

,the same organization to allow for competence

.on all spheres of work

- / - : -e l f d e v e l o p m e n t S e l f a s s e s s m e n t Selfdevelopment means a personal desire to improve

.through an individual s attempt


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VALUATING TRAININGVALUATING TRAININGEFFECTIVENESSFFECTIVENESS

O RMA L E V A L U AT I O N : ,uses observation,interviews and surveys to monitor training

.while its going on

U MMA TIV E EV AL UA TI ON :measures results when:training is complete in five ways

.1 Reaction

.2 Knowledge

.3 Behavior .4 Attitudes

.5 Productivity


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&E N E F I T S O F T R A I N I N G &E N E F I T S O F T R A I N I N GE V E L O P M E N TE V E L O P M E N T

Improved customer service and public relations

Improves the job knowledge and skill at all

.levels of the organization

.Improves the morale of the work force.Helps create a better corporate image

, . .Helps keep costs down in many areas e g

, , , . production personnel administration etc


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CONCLUSIONCONCLUSION

. ,In Dr Gordon's article he points out

, ,that companies such as Sprint Xerox General

Electric and General Motors have opted to

,establish Corporate Universities reflectingthe importance they place on employee

.training


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THANK YOU ! ! !

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