development services - mackay council · initiatives that promote community health, wellbeing and...

Development Services Monthly Review > November 2013

Development Services


Table of Contents

Workplace Health & Safety .................................................................................................. 6

Innovation & Improvement ................................................................................................... 7

Economic Development ....................................................................................................... 8

Development Approvals ..................................................................................................... 10

Health and Regulatory Services ........................................................................................ 16

Business Support ............................................................................................................... 20


M

Executive Summary

Development Services

Council's Development Services team successfully completed a range of activities in the area of innovation and improvements, with progress continued to be made in support of local law review. One of these activities related to the commencement of process and procedure development for aggressive/biting dogs, in addition to the ongoing reviews for abandoned vehicles and the handling of stock. Within the Economic Development team, the “Discover Joy . . . in your City Centre” campaign commenced which aims to encourage the community to relish in the joy of all that Christmas has to offer in Mackay's unique City Centre. A significant amount of communication also took place with businesses to ensure the Christmas/New Year campaign and associated competition gains maximum exposure. Whilst the City Centre website (www.mackaycitycentre.com.au) celebrated its third birthday, the Strategic Planning team continued reviewing the submissions on the Draft Mackay Region Planning Scheme, developed the Bakers Creek Industry feasibility study and studied the impact of the Draft State Planning Policy which is anticipated to take effect early December 2013. Within Development Assessment, total applications in November increased from last month to 59 applications. It is worth noting that eight duplex applications and two multiple dwelling units applications comprising eight units in total were received in November, and that ten Dual Occupancies were approved along with three multiple dwelling units proposals comprising 16 units. Similarly, the number of new Operational Works applications were comparable with last month’s lodgements. The operational Works Decision Making Period of 85% within 40 days was met, and all 7 applications decided were within the target timeframe. A total of 54 applications were approved, with 69 applications under review. Within the Health & Regulatory team, Pest Management Officers continued to work hard responding to a number of wild dog and pig complaints across the region. Assisting land owners with baiting and trapping has assisted in reducing numbers during this period when wild dogs and pigs are highly mobile. As a final point, it is pleasing to reveal the department's incident performance achieved zero incidents during November.

Onno Van Es

Assistant Director Development Services

Cr. Greg Martin, Adam Snell, Bernarr Alexander, Ja Oh and Kelly Ah Wang celebrating the 3

rd Birthday of

the Mackay CityCentre Website

http://www.mackaycitycentre.com.au/


Department Overview

Department Main Operations

Development Assessment

Planning -Assessment of applications for:

Material Change of Use Reconfiguration of a Lot Concurrency Agency Amended Application Negotiated Decision

Engineering -Assessment of applications for:

Plan Sealing Operational Works Construction Works Minor Works

Strategic Planning

Draft Mackay Region Planning Scheme Waterways and Flood Studies Local Area Planning Regional Planning Infrastructure Planning

Health and Regulatory Services

Environmental Health Vector Control Environmental Protections Pest Management Education Services Development compliance Local Law Services

Economic Development

Business Investment & Attraction

Business Retention & Expansion

Tourism Development Education and Training Development Infrastructure Development

Business Support

Planning advice Project Management and Business Improvements Business Systems Management Reporting


Areas of Interest

Corporate objectives

Provide professional, responsible, timely and accessible services to external and internal clients that reflect the values of the organisation.

Support the community through proactive initiatives that promote community health, wellbeing and safety, and minimise risk.

Our goals

Local Laws Client Requests are Responded to within 5 days, and completed within allocated timeframes by 2014/15.

Business support is recognised as the avenue for Development Services change requirements and initiatives, reflected in increased proportion of support requests lodged for Business Process Reviews by 2014/15.

95% of newly constructed developments complete their donated asset maintenance period within 12 months, by 2014/15.

Approval periods for Operational Works, Plan Sealing and Minor Works applications Decrease significantly by 2014/15.


Advocate and facilitate the provision of an appropriate range of housing options within the

region.

Promote a best practice culture within our organisation that embodies client service

excellence.

Support innovation by implementing technologies that improve the way council conducts its

business and manages its information and date.

Our goals

Greater housing diversity and choice are evidenced through increased proportion of

approvals for attached versus detached dwellings by 2014/15.

Business Support has significantly increased the value of information obtained by external clients

through our online systems such as planning advice enquiries and factsheets, and the

Infrastructure Charges calculator by 2014/15.

Health and Regulatory Services achieves moderately to extremely satisfied customers by

2014/15.

Internal and external customers perceive our service as 'efficient'

and 'professional' by 2014/15.


Minimise dependency on rates income.

Ensure the effective integration of land use and infrastructure planning.

Our goals

Reduce rates dependency by 10% by 2016/17.

Early Infrastructure Plan completed and adopted by 30

th June 2014.

The new Mackay Region Planning Scheme facilitates development in the region through a

streamlined IDAS process, reflected in a significant decrease in the number of impact-

assessable applicationsLearning & Growth

Internal Processes Client

Financial Sustainability

Our Balanced Scorecard 2013/15


Identify and deliver services to build Community capacity across the region.

Ensure staff are provided with relevant learning and personal development opportunities to achieve stated strategic priorities and corporate objectives.

Our goals

Visit all schools and community Groups in the region communicating Issues of contemporary compliance by 2014/15.

All staff attend one Learning & Development session by 2015/16.

Learning and Growth


0

1

2

1

2

0 0

0.5

1

1.5

2

2.5

Month July August September October November December

Tota

l In

cid

en

ts

Month

Total Incident Statistics for DS

Workplace Health & Safety Incident Statistics

The incident statistic summary details a summary of the Development Services incident performance. These are incidents involving injury only, not motor vehicle loss theft or damage.

Month Total Incidents

July 2013 1

August 2013 2

September 2013 1

October 2013 2

November 2013 0


Innovation & Improvement

Change Initiatives Project and Process Reviews currently active

Title Stage

DA Tracking Exercise Initiation

Animals Process Review Execution

DC Internal Communications Execution

Pound Process Review Execution

Pathway PIP Configuration Project

Execution

Reporting Review Project Execution

Abandoned Vehicles Execution

ADAC Execution

DA Innovation Project Initiation

Pathway PIP (AICN) Configuration There have been extensive system configurations in Pathway in support of this initiative over the last 12 months. For the month of November, the focus has been to finalise the configurations and prepare the system for use by the business.

The key benefits of this initiative are:

System allocation of AICN payments to the networks as per the long term financial forecast.

Ability to report on AICN payments due and received. It is anticipated that this reporting capability will replace the current register which has been maintained via a manual process.

Automated calculation of AICN’s. .

Key Achievements

Local Law Review

Progress continues to be made in support of the local law review. The new business and system processes reported on last month for the pound will be handed over in the coming weeks for implementation by the business.

This month process and procedure development for aggressive/biting dogs has commenced. This work takes place along with the ongoing reviews for abandoned vehicles and the handling of stock.

A puppy in the Mackay Regional Council Pound.

http://www.google.com.au/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=nbC1CsAaETr4mM&tbnid=0tkJEb11FaxyEM:&ved=0CAUQjRw&url=http://www.mackay.qld.gov.au/&ei=Sn-eUoPMF8SVkwWwjoDoDg&bvm=bv.57155469,d.dGI&psig=AFQjCNEDGZWsXqmSHZd-bFujV-6cNUZgIw&ust=1386205189280513


Title Stage

Compilation of Digital Economy Strategy

Ongoing

Mackay City Centre Marketing Plan/Strategy

Planning

Active in the City Ongoing

City Centre Survey Results Execution

Focus on Sarina On going

Evans Avenue Ongoing

Mackay City Centre Revitalisation

Ongoing

Review of Operations

Economic Development

Major Projects Currently Active

The table provides an overview of the major projects currently underway in Economic Development.

City Centre Revitalisation The “Discover Joy . . . in your City Centre” campaign is focused around establishing the City Centre as the primary place for friends, family and colleagues to meet and gather to celebrate the festive season; enjoy some retail therapy, catch up socially with friends and / or enjoy an outing with the kids! This campaign covers all these aspects and ultimately is designed to encourage the community to relish in the joy of all that Christmas

has to offer, in our unique City Centre. A competition is being run to accompany the Campaign. To enter shoppers simply need to spend $50 or more in a participating business and fill out the entry form provided. The City Centre Coordinator has been liaising with the businesses and contracted marketing consultants to ensure the entire xmas / New Year campaign and associated competition gains as much exposure as possible.

FOCUS City Centre Website Turn 3 Visits to the Mackay City Centre website have grown by a staggering 900 per cent giving City Centre businesses and council a reason to celebrate its third birthday.

The City Centre’s website mackaycitycentre.com.au, visits for the month of November 2013 was 15,499 (32,344 page views). Average monthly visits to the site for this financial year to date are 17,039.

Major Project Updates

Cr. Greg Martin, Adam Snell, Bernarr Alexander, Ja Oh and Kelly Ah Wang


Strategic Planning

Current Projects

Project Updates

Planning Scheme &

Local Area Planning

Regional, Transport &

Infrastructure Planning Special Projects

Flood and Stormwater

Studies

Mackay Region Planning Scheme

Ooralea Infrastructure Strategy

Housing Affordability Fund – Capital Works and Planning Reform

McCready's Creek South Stormwater Trunk Infrastructure Study

Mackay City Centre Strategy and Urban Design Principles

Open Space Strategic Plan

Baker's Creek Stockroute Road East Stormwater Trunk Infrastructure Study

Landscape Guidelines Stormwater Quality Offset Compliance Scheme

Mackay Region Storm Tide Study

Draft Mackay Region Planning Scheme Council officers are reviewing the submissions on the Draft Mackay Region Planning Scheme. Submitters will be provided with an update of the progress early in the new year. The implications of various external factors, such as the new State Planning Policy and the new Infrastructure Charges Framework, due for release in early 2014, would need to be considered as part of the draft planning scheme review process. These factors may require amendments to the draft planning scheme, which could delay the finalisation of the draft scheme. Once the implications of these external factors are known, submitters will be provided with an update on how it would influence the planning scheme programme.

The table below provides an overview of the projects currently underway in each of the sub programs in Strategic Planning

Indicative Project Timeline

Bakers Creek Study The Bakers Creek Industry feasibility study is being developed to investigate the potential industrial development opportunities and constraints of the Industry Investigation area south of Paget towards Bakers Creek, as identified in the draft planning scheme. The study will be completed in 2014. .

Indicative Project Timeline

Project Status Indicative progress at current month



Strategic Planning

Ongoing Activities

Review of new State Planning Policy A review is being undertaken to identify whether the draft Mackay Region Planning Scheme (MRPS) complies with the (single) State Planning Policy (SPP). Where non-compliance is indicated, the review seeks to determine if, and what amendments will be required for the proposed Mackay Region Planning Scheme to comply with the State Planning Policy.

Focus New SPP Released The new State Planning Policy (SPP) took effect on 2 December 2013. The SPP consolidates the state's 16 interest across five broad themes including liveable communities and housing; economic growth; environment and heritage; hazards and safety and infrastructure. A consolidated planning policy that centralises all state interests through the Department of State Development, Infrastructure and Planning (DSDIP) is an Australian-first for a state government.

The SPP identifies the interests of the state that must be addressed through local government planning schemes, regional plans and when making decisions about the designation of land for community infrastructure. However some state interests also include development assessment requirements for certain applications. These development assessment requirements apply only if the planning scheme has not yet appropriately integrated the SPP.

The SPP is supported by Mapping as well as Guidance and supporting material. Please note that the mapping includes both statutory and guidance mapping whereas the Guidance and supporting material is non-statutory and is made available to assist local government implement the state sinterest.

State Interests and Plan Making Policies

Comment on DTMR’s Principle Cycle Network Plan The Mackay Whitsunday Principal Cycle Network Plan (PCNP) has been developed to guide and inform practitioners involved in the planning, design and construction of the region's transport network. It provides a vision for the cycle network in the Mackay/Whitsunday region. Principal cycle network is comprised of core routes designed to maximise the community's use of the bicycle as an everyday form of transport. It is a functional network focussed on trips that can be easily cycled in the Mackay/Whitsunday region. A draft PCNP was provided by DTMR for review. The review will be finalised in December and DTMR provided with comments with a view to finalise the PCNP.

Draft Princple Cycle Network Plan for the Mackay Whitsunday Region


Development Approvals Planning

Engineering

IDAS timeframes and KPI’s continue to be met. Negotiated Decision Notices requests performance did not meet the KPI’s but this has occurred because draft decision notices are being exchanged between Council and the applicant to ensure agreement. Total applications this month rose from last month to 59 applications. Amendment applications still make up a proportion of applications where the applicants are seeking to amend contribution conditions associated with a request for extension to currency period to allow AICN contributions to be paid. It is interesting to note that eight duplex applications plus two multiple dwelling units applications comprising eight units in total were received in November. There were ten Dual Occupancies approved along with three multiple dwelling units proposals comprising 16 units. The majority of reconfiguration applications were boundary realignments generally in the rural area.

Material Change of Use - Code

Volume of Operations No. of Applications Assessed

Material Change of Use - Impact

Reconfiguration of a Lot

Concurrency Agency

Amended Application

Operational Works

Plan Sealing

Minor Works

The number of new Operational Works applications for November was 14 which are comparable with last month’s lodgements (12). The operational Works Decision Making Period of 85% within 40 days was met, and all 7 applications decided were within the target timeframe.

The number of survey plans sealed in November was 13 and 24 new plan sealing applications were received. Those that have not been approved for sealing are under assessment or on Information request (Action Notice).

Minor Works applications received was 40. Throughout the month 54 applications were approved, with 69 applications under review.

Carried Forward New Completed

Combined Applications



$0

$20,000,000

$40,000,000

$60,000,000

$80,000,000

$100,000,000

$120,000,000

$140,000,000

$160,000,000

$180,000,000

$200,000,000

Jan Mar May Jul Sep Nov

2013 2012

Review of Operations Development Approvals

Value of Development

There was a substantial drop in the value of construction works in the last month, ($1.1 million this November compared with $36.6 mill last November) which has resulted in the Cumulative value of works dropping below the value of works for the same period last year.

Pre-start construction meetings held last might were also down on previous months; however Council has received a high number of requests for Pre-start meetings for the month of December.

Value of Approved Construction Works Cumulative value of works to date

Glossary of Development Terms

Item Description

Appeals Planning and Environment Court Appeals.

Attached Dwelling Joined building/multiple dwellings.

Concurrence Agency Council triggers a Building Agency Referral.

Detached Dwelling Free standing buildings not connected.

Material Change of Use - Code

An application defined as the start of a new use of the premises, the re-establishment on the premises of a use that has been abandoned or a material change in the intensity or scale of the use of the premises. An application that is assessable under the relevant planning scheme codes.

Material Change of Use – Impact

An application defined as the start of a new use of the premises, the re-establishment on the premises of a use that has been abandoned or a material change in the intensity or scale of the use of the premises. Involves public notification and is assessed under the planning scheme as a whole against surrounding land uses.

Minor Works Building work of 25m2

or 5% whichever is less.

Negotiated Decision Approved and negotiated by assessment.

Operational Works Engineering Civil Works.

Plan Sealing Survey Plan Endorsement.

Reconfiguration of a Lot Includes freehold subdivision, community title subdivision, and subdivision by lease, realignment of boundaries or creation of an access easement. With some exceptions, reconfiguring of a lot is assessable under the Sustainable Planning Act 2009.


Updates on Significant Developments Currently Being Assessed by Council

New Applications

DA-2013-389

Cutler Drive, Andergrove, Andergrove Lakes

Commercial Precinct over 3 stages

Proposed Service Station, McDonalds, catering shops and other shops

Applications Lodged for

Assessment Operational

Works Approved

Developments

Approved

Application Approved

DA-2012-207

245 Bridge Road, West Mackay

High rise 56 multiple dwelling units

Construction has commenced

Application Approved

DA-2013-158

261 Nebo Road, West Mackay

7 Multiple dwelling units Impact assessable nut submission have been received.

http://www.google.com.au/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=1YW1JU89zAnilM&tbnid=jSlIfV0Qk1IKFM:&ved=0CAUQjRw&url=http://iconbug.com/detail/icon/2884/blue-home-folder/&ei=JFW9UfuVJMnolAWxi4AY&bvm=bv.47883778,d.dGI&psig=AFQjCNHZD2lQ_MX0zU3O-qMNaWklnTXsoA&ust=1371448928462757

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Works Commenced

Plans Sealed

OW Approved

OW-2013-168

Plantation Palms Estate Stage 3C/3

38 lots approved

Urban residential subdivision

Continuation of existing multi stage development

Plans Sealed

SPCOM -2013-118

Royal Sand Estate Stage 10 A

48 Lots

Endorsed 25th

November 2013

Works Commenced

OW-2008-43

Pioneer Lakes Stage 5

Off Maintenance Inspection performed.

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Health and Regulatory Services

Subtitle of report

Development Services performance against legislative timeframes

MCU Code & Impact

Material Change of Use Code Assessable applications have exceeded the IDAS timeframe KPI with 94% being decided in 40 days. It should be noted that the average time to decide this type of application is 21 days for November. Material Change of Use Impact Assessable applications have exceeded the IDAS timeframe KPI with 87% being decided in 40 days. It should be noted that the average time to decide this type of application is 31 days for November.

Reconfiguration of a Lot

Reconfiguration of Lot applications have met the IDAS timeframe KPI with 85% being decided in 40 days. It should be noted that the average time to decide this type of application is 23 days for November. The total number of lots approved for November is about 150. The Reconfiguration KPI performance varies from month to month but in general the KPI criteria has been achieved in the majority of cases since 2011.

MCU Code & Impact Days to decide Material Change of Use applications

Reconfiguration of a Lot Days to decide ROL applications

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Mar-11 Nov-11 Jul-12 Mar-13 Nov-13

Target (85% in 40 Days)

MCU Impact

MCU Code

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%




Operational Works

The number of OW applications received in November was 14, slightly less than the October submission of applications. 100% of applications were resolved within the 40 day timeframe.

Plan Sealing

Plan sealing applications in November totalled 24, which also reflects a drop from October. Currently there are 39 applications for plan sealing that are under review. 100% of the Plan Sealing applications have been assessed and decided within the 20 day time period.

Operational Works Days to decide Operational Works applications

Plan Sealing Days to decide Plan Sealing applications

Development Services performance against legislative timeframes

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%



0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%




Health and Regulatory Services Client Requests

Generally, numbers of client requests received had slowed slightly when compared to the previous month. This allowed Officers to complete more outstanding requests across all request types. A concentrated effort on straying and barking dog requests has allowed 53% of outstanding requests to be finalised.

Higher than average numbers of requests relating to noise continued to be received by Environmental Health and Environmental Protection Officers. This is attributed to the drier weather and people and businesses wanting to do work outside during this period leading up to the Christmas public holidays. The majority of these requests, specifically 70%, have been actioned by Officers within the allocated service timeframes resulting in good outcomes for clients.

Vector Control Officers have been working hard to ensure areas that are currently accessible due to dry weather are assessed and pre-treated for mosquito control before the impending wet season and high tides inundate these areas in the summer months.

Pest Management Officers continue to work hard this month responding to wild dog and pig complaints across the region. Assisting land owners with baiting and trapping has helped reduce numbers during this period when wild dogs and pigs are highly mobile.

Parthenium weed control along road sides has been a prominent activity of Pest Management Officers also this month. Scattered showers and rain has allowed this weed to flourish and Officers, with the help of contactors, have been responding accordingly.

Dogs and Other Domestic Animals

Food Accommodation & Home-Based Business

Pest Management

Public Health & Safety and Environment

Abandoned Vehicles

Pools, Sewerage, Stormwater & Plumbing

Inspections This table shows the premises inspected calendar year to date, November 2013 by the Environmental Health Officers.

Illegal or Non-Complying Development

Volume of Operations No. of Client Requests Processed


Type Inspections

Caravan Parks

Food

Accommodation

Swimming Pools

Footpath Dining and Street Vendors

Environmental Relevant Activity



Health & Regulatory Services

Infringements required to be issued by Officers this month slowed across the full spectrum of regulatory activities undertaken due to higher compliance rates.

Numbers of infringements issued relating to regulated parking decreased from 396 in October to 352 in November. This 11% decrease has been attributed to Officers absent on leave and responding to priorities including wandering cattle and aggressive dogs.

Monthly Infringements Activity

The table below provides a summary of infringement activity for Health & Regulatory Services for November 2013

Total Infringements issued from 01 November 2013 to 30 November 2013 was 377.

Issued Paid Waived/voided Not Paid

All other infringements # 3 - 1 2

$ Value $1,650 - $550 $1,100

Animal Related # 21 1 - 20

$ Value $4,620 $220 - $4,400

Development Compliance # 1 - - 1

$ Value $2,200 - - $2,200

Environmental Protection # - - - -

$ Value - - - -

Health Infringements # - - - -

$ Value - - - -

Stormwater & Waste # - - - -

$ Value - - - -

Vehicle Related # 352 68 19 265

$ Value $27,819 $4,686 $2,068 $21,065

TOTAL # 377 69 20 288

% 100% 18.30% 5.31% 76.39%

TOTAL $Value $36,289 $4,906 $2,618 $28,765

% 100% 14% 7% 79%


YTD Infringements Activity

The table below provides a summary of 2013/14 infringement activity for Health & Regulatory Services up to the end of November 2013

Total Infringements issued YTD 01 July 2013 to 30 November 2013 is 1585.

Half of all infringements issued in 2013/14 have been paid by offenders within the required timeframe. To date, 40% remain outstanding and are transferred to our collection process where they are issued a reminder notice and finally referred to the State Penalties and Enforcement Registry (SPER) for recovery.

Outstanding

Issued Paid Waived/Voided Not Paid Reminder

Notice Issued

Referred to SPER

All other infringements

# 35 6 10 14 5 -

$ Value $19,250 $3,300 $5,500 $2,200 $8,250 -

Animal Related # 79 19 4 28 15 13

$ Value $17,710 $4,510 $880 $6,160 $3,300 $2,860

Development Compliance

# 12 3 1 8 - -

$ Value $20,020 $4,840 $2,200 $12,980 - -

Environmental Protection

# - - - - - -

$ Value - - - - - -

Health Infringements # - - - - - -

$ Value - - - - - -

Stormwater & Waste # - - - - - -

$ Value - - - - - -

Vehicle Related # 1,449 755 143 279 101 171

$ Value $107,459 $50,996 $13,915 $21,835 $7,447 $13,266

TOTAL # 1,585 783 158 329 131 184

% 100% 50% 10% 21% 8% 11%

TOTAL $Value $164,439 $63,646 $22,495 $43,175 $18,997 $16,126

% 100% 38.7% 13.7% 26.3% 11.6% 9.8%


Building Works

Current Month Value of Works

Average Dwelling Size

No. of Detached Dwellings

Average Value of Detached Dwelling

No. of Attached Dwellings

Average Cost of Attached Dwellings

Additions and Alterations

Total Residential Applications

Total All Applications

Vector Contro

Sites Inspected Sites Treated Hectares Treated

The table below represents the total dollar amount of building works carried out in the region for the month of November 2013

The table below represents the work carried out by the Vector Control team in November 2013.

Out and About

Food Hygiene Inspections - Seizure of non-compliant equipment

Environmental Health Officers are regularly out in the community conducting food hygiene inspections of kitchens in cafes, restaurants and food businesses.

Recently, an Officer discovered a chopping board in a restaurant kitchen that was deteriorated and heavily contaminated with mould. The operators were reluctant to dispose of the chopping board so the Officer immediately seized it.


Business Support


Health & Regulatory Services

A mouldy chopping board from a restaurant


Business Support Month’s Highlights

Total No. of Planning Advice Enquiries

Total No. of Feedback Responses

Satisfaction with Planning Advice

151 0 0%

Development application lodgement has decreased slightly again this month, compared with last month, August and September. Duty Planner enquiries remain low in comparison to other months, however a small rise from October. Majority of enquiries this month have been in relation to commercial use and dwellings. There has been a rise in applications for assessment of subdivision plans this month, and a decline in those completed. The systems stream this month has had an emphasis on increasing the use of the intranet site for storage and running of management reports. This provides management with the ability to access operational data at whatever point in time they may require it. The communication area continues to work extensively with the local laws website and intranet pages. The post implementation review for the infrastructure agreement project remains scheduled for the coming months.

The table below represents the total number of planning advice enquiries handled by the Planning Advice Team as well customer satisfaction results.

Communications and Events

Duty Planner Enquiries

Infrastructure Agreements

Requests for Systems and Process Review Support

Subdivision Plans Being Assessed with Applicant

Planning Advice Processing

Volume of Operations No. of Requests Processed


Current Draft Initiating Possible

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