determinants of business performance: a case of
TRANSCRIPT
DETERMINANTS OF BUSINESS PERFORMANCE: A CASE
OF AGRIPRENUERS IN KENYA
BY
EDGAR GINA OCHIENG
UNITED STATES INTERNATIONAL UNIVERSITY - AFRICA
SUMMER 2020
DETERMINANTS OF BUSINESS PERFORMANCE: A
CASE OF AGRIPRENUERS IN KENYA
BY
EDGAR GINA OCHIENG
A Research Project Report Submitted to the Chandaria School
of Business in Partial Fulfilment of the Requirement for the
Degree of Masters in Business Administration (MBA)
UNITED STATES INTERNATIONAL UNIVERSITY -
AFRICA
SUMMER 2020
ii
STUDENT’S DECLARATION
I undersign, and declare that this is my original work and has not been submitted to any
other college, institution or university other than the United States International University
in Nairobi for academic credit.
This project has been presented for examination with my approval as the appointed
supervisor.
Signed: ____ __________ Date: 06-10-2020
Signed: Date: 06-10-2020
Prof. Paul Wachana
Signed: ______________ Date: ________________
Edgar Gina Ochieng (ID 638184)
Dean, Chandaria School of Business
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COPYRIGHT
All rights reserved. The copyright of this report vests in the author. No part of this research
may be reproduced, recorded, photocopied, stored or published without permission of
USIU-Africa or author. The research is to be used for private study or non-commercial
research purpose only.
© 2020 Edgar Gina Ochieng
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ABSTRACT
The purpose of the study was to establish the determinants of business performance of
agriprenuers in Kenya. The research questions that were used to guide the study are: What
are the effects of agripreneur’s socio-demographics on business performance? What is the
effect of agripreneur’s number of business location on business performance? What is the
effect of agripreneur’s prior training experience on business performance?
The study adopted descriptive research design. The population was 1,200 respondents,
from which a sample of 492 was selected using proportionate sampling by ranking the top
male and female agriprenuers.The collected data was analysed using SPSS.The analysis
revealed that 263 (53.5%) respondents were male, while 229 (46.5%) were female. The
descriptive findings showed that majority (36%) of the respondents were agripreneur’s
between the ages of 25-29 years. Socio-demographics had a positive effect on business
performance. On average, one more year contributed to an increase in monthly sales by
0.450 units. The p < 0.05 and thus significant. With all variables held constant, a unit
change in number of business location lead to a 0.886 change in business performance. The
variable was significant as the p<0.05. The study also revealed that prior training
experience was significant with a p<0.05. This meant that a unit change in prior training
experience lead to a 0.918 unit change in business performance in Kenya.
In conclusion, socio-demographic factors such as age had a statistical significance on
business performance of agriprenuers based in Kenya. The research study deduced that an
increase in the age of an agripreneur appears to increase business performance. Business
location on the other hand had statistical signigicance in influencing business performance.
The study discovered that the more the business location, the better the business
performance. Prior training experience had the highest impact on business performance
with a 91% change.
The study recommends that the government and private sector through CSR should look at
ways in which they can help founders of SMEs through age specific programs that can
positively affect business performance. In addition, improving access to number of
business location business location through infrastructural development will enhance
business performance. The study also recommends that the capacity of agripreneur’s should
be enhanced through trainings and workshops as appropriate.
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Further studies should be carried out to compare whether the findings also apply for other
sectors in different areas in order to validate whether the findings can be generalized to
others in Kenya. There is also need to focus on other factors which are not covered in this
study such as competitors, economy, technology and politics.
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ACKNOWLEDGEMENT
I would want to acknowledge my Dad, for always putting education first and ensuring that
we as a family get the privilege of first class knowledge. My Mum for looking out for me
from above. My Second Mum for her unending support and push for me to complete my
studies and better myself. My brothers for making this journey worthwhile through small
but effective sacrifices, and finally, my supervisor Prof. Wachana, for ensuring that every
inquiry and concern is met with calm guidance.
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TABLE OF CONTENTS
STUDENT’S DECLARATION ........................................................................................ ii
COPYRIGHT .................................................................................................................... iii
ABSTRACT ....................................................................................................................... iv
ACKNOWLEDGEMENT ................................................................................................ vi
TABLE OF CONTENTS ................................................................................................ vii
LIST OF TABLES ............................................................................................................. x
LIST OF FIGURES .......................................................................................................... xi
ABBREVIATIONS AND ACRONYMS ........................................................................ xii
CHAPTER ONE ................................................................................................................ 1
1.0 INTRODUCTION........................................................................................................ 1
1.1 Background of the Problem........................................................................................ 1
1.2 Statement of the Problem ........................................................................................... 4
1.3 Purpose of the Study .................................................................................................. 5
1.4 Research Question ...................................................................................................... 5
1.5 Significance of the Study ........................................................................................... 5
1.6 Scope of Study ........................................................................................................... 6
1.7 Definition of Terms .................................................................................................... 6
1.8 Chapter Summary ....................................................................................................... 8
CHAPTER TWO ............................................................................................................... 9
2.0 LITERATURE REVIEW ........................................................................................... 9
2.1 Introduction ................................................................................................................ 9
2.2 Effect of Socio-Demographics on Business Performance ......................................... 9
2.3 Effect of Number of business location on Business Performance .......................... 18
2.4 Effect of Prior Training Experience on Business Performance ............................... 13
2.5 Chapter Summary ..................................................................................................... 28
CHAPTER THREE ......................................................................................................... 29
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3.0 RESEARCH METHODOLOGY ............................................................................. 29
3.1 Introduction .............................................................................................................. 29
3.2 Research Design ....................................................................................................... 29
3.3 Population and Sampling Design ............................................................................. 30
3.4 Data Collection Methods .......................................................................................... 31
3.5 Research Procedures ................................................................................................ 32
3.6 Data Analysis Methods ............................................................................................ 32
3.7 Chapter Summary ..................................................................................................... 32
CHAPTER FOUR ............................................................................................................ 33
4.0 RESULTS AND FINDINGS ..................................................................................... 33
4.1 Introduction .............................................................................................................. 33
4.2 Response Rate .......................................................................................................... 33
4.3 Socio- Demographic Information and Business Performance ................................. 33
4.4 Households ............................................................................................................... 37
4.5 Infrastructure Access ................................................................................................ 39
4.5 Funding..................................................................................................................... 43
4.7 Training and Business Performance ......................................................................... 44
4.8 Respondents’ County of Residence.......................................................................... 46
4.9 Multiple Regression Analysis .................................................................................. 47
4.9 Chapter Summary ..................................................................................................... 52
CHAPTER FIVE ............................................................................................................. 50
5.0 DISCUSSION, CONCLUSIONS AND RECOMMENDATIONS ........................ 53
5.1 Introduction .............................................................................................................. 53
5.2 Summary .................................................................................................................. 53
5.3 Discussion ................................................................................................................ 53
5.4 Conclusions .............................................................................................................. 55
5.5 Recommendations .................................................................................................... 56
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REFERENCES ................................................................................................................. 58
APPENDICES .................................................................................................................. 67
Appendix I: Letter of Introduction ................................................................................. 67
Appendix II: IRB Research Approval ............................................................................ 69
Appendix III: NACOSTI Approval................................................................................ 70
Appendix IV: Research Questionnaire ........................................................................... 71
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LIST OF TABLES
Table 4. 1: Distribution of the Respondents by Highest Level of Education .................... 36
Table 4. 2: Number of People Supported by the Business ................................................ 37
Table 4. 3: Household Income Description ....................................................................... 38
Table 4. 4: How the Respondents Feel About their Household Income ............................ 38
Table 4. 5: Source of Energy ............................................................................................. 40
Table 4. 6: Source of Water ............................................................................................... 40
Table 4. 7: Owned a Mobile Phone ................................................................................... 41
Table 4. 8: Connection of Sewage System to Business or Homes……………………….43
Table 4. 9: Sources of Funds.............................................................................................. 43
Table 4. 10: Areas of Training ........................................................................................... 44
Table 4. 11: Main Challenges of Attending Training ........................................................ 45
Table 4. 12: Distribution of the Respondents by County of Residence ............................ 46
Table 4. 13: Model Summary ............................................................................................ 47
Table 4. 14: ANOVA ......................................................................................................... 47
Table 4. 15: Regression Coefficients ................................................................................. 48
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LIST OF FIGURES
Figure 4. 1: Distribution of the Respondents by Gender ................................................... 34
Figure 4. 2: Distribution of the Respondents by Age ........................................................ 34
Figure 4. 3: Distribution of the Respondents by Marital Status ........................................ 35
Figure 4. 4: Distance from Tarmac Road ........................................................................... 39
Figure 4. 5: Business Area Connection to a Mobile Network ........................................... 42
Figure 4. 6: Training Area Preferences .............................................................................. 46
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ABBREVIATIONS AND ACRONYMS
GOK
KNBS
SME
SMME
SPSS
GDP
Government of Kenya
Kenya National Bureau of Standards
Small Medium Enterprises
Small, Micro, and Medium Enterprises
Statistical Package for Social Sciences
Gross Domestic Product
CHAPTER ONE
1.0 INTRODUCTION
1.1 Background of the Problem
Entrepreneurship is defined in the literature as a process by which individuals—either on their
own or inside organisations—pursue opportunities without regard to the resources they
currently control. Entrepreneurs seemingly explore and start new activities despite the scarcity
of resources (FAO, 2011). The Resource-Based View (RBV) argues that resources, including
resources that are supplied to a company, contribute to the explanation of the company’s
competitive advantage. This leading perspective in organisational theory partly explains the
creation of resource pools. The RBV starts from the perspective of competition between
companies and examines to what extent resources are valuable and rare. In this sense, the RBV
is a useful perspective for strategic management research. However, this perspective does not
explain fully how entrepreneurs deal with combining a company’s resource pool within a
constrained resource environment. Entrepreneurs within a constrained resource environment
have to relate to the constraints in order to be able to wrest from that environment the valuable
combination of resources to develop their businesses (Mkhabela, & Nyhodo, 2011).
Entrepreneurs form the backbone of all successful economies globally since they are
considered as the vital source of economic growth in the provision of employment
opportunities, eradicating poverty and contributing to the development of gross domestic
product (GDP) of both developed and developing countries (Carron et al., 2017). Despite their
importance, less attention is drawn to them hence little information is available in the global
books about their motivation, emergence or performance. Generally, the world knows less
about those who become entrepreneurs and their journey of performance. Entrepreneurs use
their competencies to search, create and exploit business opportunities available within the
environment. Competency of the entrepreneurs is one of the significant determining factors
for success, performance and growth or failure of business operation. Thus,
understanding the nature of such competencies in the context of entrepreneurs is very
important (Mitchelmore & Rowley, 2013).
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According to Usman and Kamau (2019), the knowledge gained from entrepreneurial exposure
enablespositive attitude towards improving entrepreneurship skills among students.
Entrepreneurial education is an effective way to promote and boost the interest of
entrepreneurship among agripreneurs. In United Kingdom, farmers associations
collaboratively organize, empower and educate the communities for self-reliance, poverty
reduction and economic growth. They promote farmer inspired and farmer owned producer
companies for quality production, value addition, storage and marketing and this has led to
increased agricultural production. Quality extension services are also provided to farmers on
organic farming, fair trade, certification, entrepreneurship for rural development, natural
resource management and conservation of agricultural ecology and biodiversity (Heins,
Beaulieu & Altman, 2010).
In Sub-Saharan Africa social factors, such as poverty and gender inequality, have greatly
affected and will still affect entrepreneurship. It is the only region where more than three-
quarters of the poor live in rural areas. By the mid twenty-first century, its rural population is
projected to increase by 63%. It is the only region in the world where the rural population will
continue to grow after 2050 (Thapa & Gaiha, 2011). This population growth means a massive
expansion of the labor force and a huge pressure on the agricultural sector. Agricultural
companies thus have the potential of enhancing economic growth by providing raw materials
and market for produce in large quantities and qualities and being catalysts for increased
production of farm produce. This implies that a country can rely essentially on its entrepreneurs
and small business (Liverpool-Tasie, Omonona, Sanou, Ogunleye, Padilla & Reardon, 2017).
The link between entrepreneur characteristics and firm performance has received a lot of focus
by studies. Studies (De Grip & Pleijers, 2019; Griffin, 2012; Lucas, 2017) show that
characteristics of an entrepreneur which include demographic factors, individual background,
personal traits, entrepreneur orientation, and entrepreneur readiness play an important role in
performance of small and medium enterprises (SMEs). These factors which form the character
and behaviour of the entrepreneur are crucial internal capacities that impact on firm
performance. Thus an enterprise reflects the characteristics of the entrepreneur whose
commitment and vision are central to firm performance. The entrepreneur combines both
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tangible and intangible resources into a business organization (Mayuran, 2016). Sub Saharan
Africa and Asia have the highest levels of youth unemployment. OECD (2015) report indicates
that most youth in Sub Saharan Africa do not have adequate knowledge or capacity to engage
fully and efficiently in entrepreneurship due to lack of information, access to funding, and
business mentoring through entrepreneurship incubation programs. South Africa, Zimbabwe,
Kenya and Nigeria are some of the African countries running entrepreneurship incubation,
however, only Kenya and South Africa are running ICT based incubation programs. Some of
the challenges cited by International Labor Organization ILO (2012) include poor access to
information, lack of adequate ICT infrastructure, and lack of government based funding. The
increase in unemployment in South Africa from 8% to 11% in 2010 led the government to pass
legislation providing funding for entrepreneurship incubation programs (Noor, 2010). This was
done through establishing the Umsobomvu Youth Fund (UYF) in 2001 as a way of cultivating
interest in entrepreneurship, and at the same time enhancing financial facilitation on the same.
Systematic evidence from previous studies finds that the incompetence of several small and
medium scale firms in Nigeria have led to their collapse within a short period of operation
(Akhamiokhor & Adanikin, 2017). Given this assertions, it is logical to hypothesise that
entrepreneurial characteristics are a strong determinant of entrepreneurial success or
performance. Entrepreneurs who do not have the mental competence through age, educational
background or experience, may be faced with the inadequacies of running a new venture. The
shortcoming of such an entrepreneur will be ranging from family pressure, poor preparation,
lack of expertise and funding. Therefore, entrepreneurs who do not meet up with the expected
requisite qualities of a capitalist, may never break-even (Tu & Diem, 2016). The
entrepreneurial characteristics may reflect the entrepreneurial capabilities that will influence
business strategies, market orientation, methods of financing, management practices and
especially social capital. For example, an excellent personal relationship will help firms to
access scarce resources, to do business efficiently and to improve the firm’s performance
ultimately.
In Kenya, poor rural roads and other key physical infrastructure have led to high transportation
costs for agricultural inputs and products and this has really interfered with performance of
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agribusinesses in the country. It also leads to spoilage of perishable commodities during
transportation. This causes high losses to farmers. This list of challenges facing Kenyan
agriculture and farmers is not exhaustive. They are however the major challenges that can be
solved if effective extension and advisory services accorded to farmers especially small-scale
farmers and this will boost performance of agribusinesses. The government also has a big role
to play in solving some of these challenges like the poor infrastructure, strengthening research,
extension and training and enhancing farmer access to affordable inputs and credit. Most of
the challenges are caused by lack of information and knowledge on how to avoid them or how
to solve or circumvent those that cannot be avoided (Ngugi, 2012)
1.2 Statement of the Problem
Agriculture and economy are argued by Abdul and Ngugi (2015) to be synonymous in Africa
and in other developing countries in the world. In effect, you cannot modernize the economy
in Africa without starting with agriculture. One of the catalysts to an Agribusiness revolution
in Africa will be a new focus on agricultural MSEs (Kelley, Singer & Herrington, 2012). More
than 74.2 percent of employment in Kenya comes from agriculture sector however, it is
characterized by high mortality rate where three out of five of these businesses fail within the
first few months of operation; over 60% fail each year; and most do not survive to their third
anniversary (KNBS, 2016; GOK, 2012). This high failure rate is mainly attributed to lack of
skilled work force and stiff competition in the market. Despite various government policies
that have been put in place to improve agribusinesses, these micro and small enterprises tend
have low survival rates.
A study by the International Labour Organization (2012), found that currently the growth of
agribusinesses in Kenya are restricted by inadequate access to training, as well as follow up to
training inputs, and limited opportunity to avail themselves of external, formal managerial
capacity-building support. Further, despite the considerable Kenyan government support and
support of bodies interested in agriculture, an entrepreneur’s socio-demographics has an
impact on the business performance. Various reports show that many women led businesses
enter and exit these markets every year with a turnover rate of about 32% per annum
(Organisation for Economic Co-operation and Development, 2015). Consequently, even
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though billions of dollars have been allocated to support women owned agribusinesses by way
of government funding, training, grants and consultative support services, the failure rates of
these women operated businesses remains high. Moreover, the agriculture businesses consider
roads to be very essential in making their businesses grow, Infrastructure such as access to
roads, water and electricity, plays a significant role in advancing an agripreneur’s competitive
edge (Noor, 2012).
Amha, Woldehanna, Tamrat and Gebremedhin (2014) noted that MSE are hampered by several
factors, which may differ from region to region within the country, between rural and urban
areas, between sectors, or between individual enterprises within a sector. High failure to grow
and be sustained of agricultural businesses in Kenya has become an increasing concern to the
government and stakeholders. It is against this background that the study considered looking
into the determinants of business performance of agriprenuers in Kenya.
1.3 Purpose of the Study
The purpose of the study was to investigate the determinants of business performance of
agriprenuers in Kenya.
1.4 Research Questions
1.4.1 What is the effect of socio-demographics on business performance of agriprenuers in
Kenya?
1.4.2 What is the effect of business location on business performance of agriprenuers in
Kenya?
1.4.3 What is the effect of agripreneur’s prior training experience on business performance of
agriprenuers in Kenya?
1.5 Significance of the Study
1.5.1 Industry
This study will help increase the amount of literature about determinants of business
perfomance of agriprenuers in Kenya. This as a whole will assist budding entrepreneurs avoids
the pitfalls and improve in different departments of the business. This will also help meet
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customer needs and wants. This will also improve the overall quality of e-commerce businesses
as well as other businesses coming into the Kenyan market.
1.5.2 Policy Makers
This study will look to create awareness to the government and policy makers on ways they
can make a conducive environment for entrepreneurs as well as provide information on how
to help improve business performances. Whilst creating supporting laws and policing bodies
that help foster innovation and technology growth in Nairobi and Kenya as a whole. This will
in hindsight increase the level of businesses surviving from inception to growth.
1.5.3 Future Researchers
This research will provide new perspective to a research area that has long proven to be unique
to demographics with a lot of influence on the outcome dependant on dependant variables,
meaning findings on determinants of business performance from other countries cannot be
correctly applied to others.
1.6 Scope of Study
The scope of the study covers the determinants of business performance of agribusiness
entrepreneurs across 9 counties of Nyandarua, Nakuru, Kakamega, Bungoma, Kiambu,
Kericho, Kisumu, Siaya and Nairobi. The sample size will contain 492 respondents aged
between 18-35.
1.7 Definition of Terms
1.7.1 SME
Small and mid-size agencies (SMEs) are businesses that hold revenues, property or a number
of personnel beneath a certain threshold. Each country has its personal definition of what
constitutes a small and medium-sized corporation (SME). Certain dimension standards need
to be met and every so often the industry in which the enterprise operates in is taken into
account as well. Though small in size, small and mid-size agencies (SMEs) play an important
function in the economy. They outnumber massive companies considerably, hire massive
numbers of people and are commonly entrepreneurial in nature, helping to form innovation
(Liberto, 2019).
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1.7.2 Entrepreneur
An entrepreneur is anyone who creates a new business, bearing most of the dangers and
enjoying most of the rewards. The entrepreneur is usually viewed as an innovator, a source of
new ideas, goods, services, and business/or procedures. Entrepreneurs play a key function in
any economy, the use of the abilities and initiative vital to expect wants and deliver suitable
new ideas to market. Entrepreneurs who prove to be successful in taking on the dangers of a
start-up are rewarded with profits, fame, and persisted growth opportunities. Those who fail,
go through losses and turn out to be less well-known in the markets (Hayes, 2020).
1.7.3 Training
Training is the action of instructing someone a specific skill. It may additionally also refer to
the teaching of a kind of behavior. It targets to improve a person’s capacity, capability,
performance, or productivity (Massagli, 2015).
1.7.4 Performance
The accomplishment of a given assignment measured against present acknowledged
requirements of accuracy, completeness, cost, and speed. In a contract, overall performance is
deemed to be the achievement of an obligation, in a manner that releases the performer from
all liabilities in the contract (Nganu, 2018)
1.7.5 Location
Named geographical area (such as an airport, seaport, container freight station or terminal) that
offers permanent facilities for motion of goods (such as customs, storage, and different guide
services) or is distinct for a noted purpose (Dixit & Turken, 2019).
1.7.6 Socio-Demographics
Socio-demographic looks at things such as, age, sex, education, migration heritage and
ethnicity, non-secular affiliation, marital status, household, employment, and income.
Different index variables are formed on the basis of socio-demographic variables. They
include, for example, entrepreneur socio-economic status, which combines statistics on
education and income. Socio-demographic important points are often used to describe realised
samples and to determine sampling error (Audi & Ali, 2017)
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1.7.7 Business Growth
Business Growth is a stage where the enterprise reaches the point for expansion and seeks
additional options to generate greater profit. Business growth is a feature of the business
lifecycle, enterprise growth trends, and the owner’s desire for fairness value creation (Dladla
& Mutambara, 2018)
1.7.8 Business Performance
Business performance is the measuring of business accomplishments against intended goals.
This can include but is not limited to financial and production goals (Rotich & Yegon, 2015).
1.8 Chapter Summary
Chapter one presents the background of the study and its purpose. The research questions that
guided the study were: What are the effects of socio-demographics on business performance?
What is the effect of number of business location on business performance? What is the effect
of prior training experience on business performance? The research at entrepreneurs in nine
counties in Kenya: Nyandarua, Nakuru, Kakamega, Bungoma, Kiambu, Kericho, Kisumu,
Siaya and Nairobi. Chapter two looks at the literature review, whilst chapter three highlights
the study’s research methodology. Chapter four highlights the results and findings of the data
that has been analysed whilst chapter five presents the discussion, conclusions and
recommendations of the study.
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CHAPTER TWO
2.0 LITERATURE REVIEW
2.1 Introduction
This chapter reviews literature on the determinants of business performance. The presentation
will follow the order in which research questions are organized. It begins by examining the
relationship between socio-demographics and business performance, followed by the effect of
number of business location on business performance, and finally it explores the link between
prior training experiences and business performance.
2.2 Effect of Socio-Demographics on Business Performance
2.2.1 Entrepreneur’s Age
It is an observed factor that young people are very aggressive, impatient and ready to take risk.
Hence this factor may influence on business practices of entrepreneurs. The individuals are
socialized to behave in ways that meet with the approval of their role set. To take an example,
a young person with a business owning parent may well be expected to join the family business
and not to do so would create a vacuum in the business. If we accept that entrepreneurs require
ideas, opportunities, resources skills and motivation for success, then the social structures and
situations to which they are exposed will impact on the choice process. Hurtado, Pineda and
Florencio (2017) found that actual and perceived entrepreneurial skills are acquired overtime
and consequently age has an impact on entrepreneurship. For example it has been suggested
that many people age thirty or less may not have acquired sufficient organizational experience
while those age forty five or more may no longer possess the acquired energy. However,
Syafruddin, Utama, Yasa and Marhaeni (2018) found that there are no hard and fast rules
concerning the right age for starting a business. According to Audi and Ali (2017), empirical
studies based on individual data have found an inverse U-shaped relationship between age and
the decision to start a business, using changes in the age distribution of the population of
western German regions over time, they found—in accordance with micro level analyses—an
inverse U-shaped relationship between the regional age structure and start-up activity in a
region. Moreover, their findings suggest that the age-specific likelihood of becoming an
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entrepreneur changes with the size of the age cohort, pointing to the existence of a relationship
between the age of the entrepreneur and the performance of the enterprise.
Ogubazghi and Muturi (2014) point out that most of entrepreneurs in the United States start
business during their 30s and 40s, many researchers found that there is no limit of age for their
entrepreneurial aspirations. Age variation at the start of business seems to have no direct
relation to business success. According to Radipere and Dhliwayo (2014), at the start of any
business age is not a decisive factor, but with enough training and preparation, the earlier
someone starts business the better. Osunsan, Nowak, Mabonga, Pule, Kibirige and Baliruno
(2015) also note that age is related to business success if it includes both chronological age and
entrepreneurial age. This means that the older an entrepreneur is, the more experiences in
business he has. Age thus implies extensive experience. Many scholars mentioned that the age
cohort of the entrepreneur has a significant outcome on self-employment (Ahaibwe & Kasirye,
2015). Most of the scholars argued that young entrepreneurs have a better aspiration than older
entrepreneurs. Other authors also confirm that young entrepreneurs are more likely to be
energetic, and more inclined to test their capability than older entrepreneurs. De Gobbi (2014)
also found that older youth (aged 25-29) are more likely to be self-employed than younger
individuals whose ages between 20-24 years.
2.2.2 Level of Education
Education and skills are needed to run micro and small enterprises. Research shows that
majority of the lot carrying out micro and small enterprises in Kenya are not quite well
equipped in terms of education and skills. Majority of those who run MSEs are the ordinary
lot whose educational background is wanting. Hence they may not be well equipped to carry
out managerial routines for their enterprises. Pantea (2016) noted that those with more
education and training are more likely to be successful in the MSE sector. As such, for small
businesses to do well in Kenya, entrepreneurs need to be well equipped in terms of skills and
management. MSEs in ICT appear to be doing well with the sprouting of many commercial
colleges offering various computer applications. Further, studies show that most of those
running MSEs in the ICT sector have at least attained college level education (Radipere &
Dhliwayo, 2014). As culture is a learned behaviour, formal, non-formal and informal education
plays an important role in transferring cultural values from one generation to another.
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However, Kolstad and Wiig (2015) said that education plays a subsidiary role in promoting
entrepreneurship, because entrepreneurs are born. It is often articulated that the supply of
entrepreneurs will ultimately be increased more if awareness of the feasibility and desirability
of starting a business is established at a young age. Thus education system is assisted to foster
support and encourage those interested in knowing what it is like to run a business. In Sri
Lanka, Moberg et al. (2014) noted that most of the successful entrepreneurs have not gone
through higher education or formal courses in entrepreneurship. Studies also show that, only a
few of the entrepreneurs have had family business connections at the time they started a
business. Prior experience and skills gained through informal learning have been useful in
making a start. Access to good education has a positive impact on firm performance since it
enhances entrepreneur’s self-confidence and self-efficacy (Kelley, Singer & Herrington,
2012). Business owners who have attended the highest school completed, they can have an
immense ability to learn a new system, process, and technical knowledge, access information,
new technology and innovation than those who have less access to education. This result is
also consistence with result of Amha (2015) who argued that entrepreneurs, who have higher
education, have positive associations with business survival and expansion. Another empirical
survey also confirmed that the individuals higher educational level has the positive relationship
with entrepreneurship in general and the business performance in a particular. Hence,
education can be used by people to equip themselves with the basic Know-how and skills to
confront daily problems (Ghani, Kerr & O’Connell, 2011).
2.2.3 Gender
A survey conducted by Hurtado, Pineda and Florencio (2017) in South Africa, Kenya and
Tanzania noted that MSEs provide employment to more than 50 per cent of the income-earning
population. The study estimated that in Kenya small enterprises generate 12-14 per cent of the
Gross Domestic Product (GDP). Kenya’s economic landscape also reflects the dominance of
MSEs as the most dynamic aspect of the private sector. One significant characteristic of the
sector is that as it has grown, it has also become an important employer of the female labour
force in the country. According to the World Bank (2011), the number of men and women
owning micro-enterprises in Kenya was almost equal, at 670,727 enterprises owned by men
compared to 612,848 owned by women accounting for 47.4 per cent of all those in MSEs. The
results showed that women tended to operate enterprises associated with traditional women's
12
roles, such as hairstyling, restaurants, hotels, retail shops and wholesale outlets. The survey
also indicated that women tended to operate smaller MSEs than men and made less income
than them. As noted earlier, about half (52.6 per cent) of all employees are men and 47.4 per
cent are women. This compared to the national employment statistics of 2003 and 2004 which
indicated that only 30 per cent of the total workforce was made up of women (Kenya National
Bureau of Statistics, 2016). The MSEs sector, therefore, holds more promise for women in
providing and accessing employment opportunities. While government statistics indicate that,
in recent years, the number of women owned firms with employees has increased, even with
this growth women remain underrepresented in terms of their proportion of the high-growth
firms. Various scholars conducted on gender differences in entrepreneurial performance in
many countries and found different results. For instance, Mayuran (2016) shows the
relationship between entrepreneurship and earnings among youth in the USA and the study
found that male youth entrepreneurs are more than male youth employed as well as women.
Furthermore, the study made by Ebitu (2013) in the USA and Australia with related to youth
self-employment and found men has higher probability to move to self-employment than
female. Syafruddin, Utama, Yasa and Marhaeni (2018) in Italy also found that women self-
employed were less likely to survive than men.
On the other hand, in many African scholars analysed entrepreneurs gender differences in the
overall performance of the business, but most of them have not found main differences between
men and women (Ahaibwe & Kasirye, 2015). Similarly, other scholars in USA and India also
found not major gender differences in business performance (Robb & Watson, 2012).Based on
the above literature, we concluded that female youth entrepreneurs more constraints than youth
male entrepreneurs. Therefore, this implies that there is a gender difference for youth
entrepreneurs in entrepreneurial activities. Vallabh (2015) researched on the influence of
demographic factors on business performance in small to medium tourism enterprises
(SMTEs). Demographic factors such as age, gender, education, earnings and experience has a
substantial impact on business performance. The focus location of this research is the Eastern
Cape Province, economically the poorest province in South Africa. The research empirically
looks at whether gender, training and earnings of the business have a widespread influence on
the business performance of Small Medium Tourism Enterprises (SMTEs) in the South African
13
context. Quantitative research was deemed suitable for the study, whereby systematic random
sampling was employed to pick a sample of 332 respondent organisations. The findings exhibit
that the relationship between gender and profits in relation to business performance used to be
observed to be significant. Only 38% of managers indicated that they had obtained both a
diploma and postgraduate qualification. The lack of schooling poses a core undertaking in
phrases of human assets for the tourism sector, when searching for expert employees to meet
future wishes of the industry. In order for managers to be more effective, it is advocated that
government intervenes by merchandising academic and training initiatives and be gender
touchy through encouraging extra women to research at tertiary institutions.
Lucas (2017) studies the impact of demographic and social factors on firm performance in
Kenya. The factors investigated include education level, gender and age of the firm. In addition
to these factors, the research additionally investigated the impact of labour force, capital and
firm’s ownership structure on performance. Ordinary least squares method and descriptive data
had been used. The study found that training level and age of the firm have a positive effect on
performance. Firms operated by men have been found to have a better overall performance
than those operated by females. In addition, the research discovered that partnerships,
cooperatives and companies (both private and public limited) function better than family
owned businesses.
2.3 Effect of Business location on Business Performance
2.3.1 Geographic Location
Geographic location has its implications for access to markets and other resources like finance,
skilled labour, subcontractors, infrastructure, distribution and transport logistics and other
facilities. MSE success also depends on neighbourhood appearance and continued or
maintained future business operations in that location. Dladla and Mutambara (2018) on the
Orthodox regional development theory' stresses that urban areas have favourable supply-side
conditions for firm development. They also noted that MSEs located in urban areas typically
have a relative ease of access to customers and the inputs required (i.e. finance, premises,
technology, etc.) to produce goods or services. MSEs located in urban areas may benefit from
agglomeration economies and spatial externalities (i.e. specialized infrastructures, information,
14
network of suppliers, specialized labour, specialized knowledge, concentration of existing
exporters, etc.). Recently, De Grip and Pleijers (2019) detected that urban firms benefiting
from external agglomeration economies were more likely than rural firms to be exporters.
However, the costs associated with most inputs are generally higher in urban areas, which may
constrain MSE development. Seo and Lee (2019) suggested that enterprises located in urban
areas might face different closure possibilities than their rural counterparts. Dixit, Clouse and
Turken (2019) found that firms in remote rural areas were less active on various dimensions
of innovation. This may be influenced by the fact that most rural areas have less well developed
financial and business service sectors than urban areas.
Further, lower awareness and usage of external business advice have been reported by firms
located in rural areas (Lackeus, 2013). Orthodox regional development theory fails to
adequately explain the counterfactual case of the existence of successful MSEs located in
peripheral and resource sparse environments, which can benefit from protective greenhouse
conditions (i.e. lower densities of economic activity and a smaller number of potential
competitors). While MSEs located in peripheral (and rural) areas may encounter greater
resource constraints than urban MSEs, this environmental resource scarcity, according to
Mitchelmore and Rowley (2010), in fact stimulates them to exhibit greater proactive
entrepreneurial behavior. Tighter external selection pressures generally make it more difficult
for a firm to be established in a resource-sparse environment. Further, only the best among
potential entrepreneurs may attempt to establish and develop businesses. Many start-up errors
can occasionally be remedied, but a poor vicinity choice is difficult, and occasionally
impossible to exchange. The vicinity of a commercial enterprise drastically affects business’s
survival. Each area preference gives a range of potentials, opportunities and from time to time
threats which frequently emerge as a benefit or an impediment. It is consequently vital that
enterprise owners and managers pay attention and consider seriously, those factors that will
decide the quality of their location decisions. Given the high degree of enterprise failure among
SMMEs all over the world and South Africa in particular; the study is a contribution to the
illumination of the perception of new ventures in the vicinity of region decisions; so that they
are able to make informed decisions which can also enhance the possibilities of survival of
their businesses (Rotich, Cheruiyot & Yegon, 2015).
15
2.3.2 Physical Infrastructure
Physical infrastructure is the totality of basic physical facilities upon which all other economic
activities in the system significantly depend (Mukulu, 2012). According to Vijay and Ajay
(2011), infrastructures are those services without which primary, secondary and tertiary
production activities cannot function. These infrastructures can be extended to include
education, public health to transportation, communication, power and water supply.
Infrastructure therefore, can be seen as both a final good providing services directly to
consumers and intermediate input that enter into 17 the production function of other sectors
and raises the productivity of the factors employed. The New Growth Theory (Endogenous
Growth Model) recognizes the influence of policy variables like infrastructure provision in
production function. Infrastructure therefore, can serve as an externality variable that can
facilitate the production function of private sector, thereby improving the efficiency of the
factors of production and growth. Kochadai (2012) argues that: infrastructure contributes to
economic growth both through supply and demand channels by reducing cost of production,
contributing to the application of modern technology, raising the economic returns of labour
(by reducing workers‟ time in non- productive activities or improving health), Infrastructure
contributes to rising quality of life by creating amenities, providing consumption goods
(transport and communication services) and contributing to macroeconomic stability and that
Infrastructure does not create economic potential; only develops it where appropriate
conditions (i.e. other inputs such as labour and private capital) exist. Infrastructure contributes
to economic development through the promotion of private sector development by increasing
access to the factors of production, goods and market (Penchev & Salopaju, 2011). By
extension, an efficient transport network enhances the growth potential of a country and is
liable system of energy generation and distribution brings modern technologies and processes
to SMEs.
In addition, infrastructure could enable SMEs to work cooperatively and achieve economies
of scale, and ensure price and non-price competitiveness. High transport costs associated with
movement of goods from the rural to urban areas in particular is becoming more vulnerable as
fuel keep increasing. Furthermore, a dependable system of energy at an affordable price is
essential to all economic activity and failure to provide accessible power sources is a constraint
16
to production efficiency and competitiveness. Griffin (2012) submits that infrastructural
deficiencies are the frequent complaints by all businesses in many countries, domestic and
foreign owned firms, alike. It is noteworthy that power failure, transport costs and other
infrastructural problems among SMEs poses the greatest difficulties to continued business
activity. Building physical and social infrastructures have become a cornerstone for business
development. Lumbwe Anyadiegwu and Mbohwa (2018) researched on the impact of location
decision on small, micro, and medium enterprises’ performance in Johannesburg. This research
has the grasp of area decision of SMMEs in the city of Johannesburg. Particularly, the study
investigated the degree to which the predetermined variables (labour, electricity factors,
proximity to customers, proximity to suppliers, proximity to competitors, and protected and
healthful location) affect the dependent variable which is business performance. The research
established that among all the variables, lower priced electrical energy tariffs has the strongest
and advantageous relationship with business performance. It was also found that protection
and health and excessive customer flow have a relationship with business performance.
Nevertheless, the theoretical effects show that all six unbiased variables influence area
decisions and consequently enterprise performance. Furthermore, extra corporations as part of
their contribution to the growth and development of SMMEs, should sponsor applications and
conferences to share thoughts and experiences on the import of vicinity choice and what
standards can be used for place analysis to allow SMMEs make knowledgeable region
selection decision for their business. This study only targeted manufacturing and service
industries in Johannesburg, South Africa. Consequently, this could limit the generality of the
findings to different sectors such as the buying and selling and distribution sectors.
Moos and Botha (2016) studied location with a look at South African businesses with the topic
“How do age and location affect a business? Evaluating the objectives, outputs and outcomes
of small business policy”. As a growing country, South Africa needs a high-quality policy that
will create a beneficial surroundings for small organizations to prosper. The consequences of
the research exhibits that solely the location (the metropolitan municipality where the
commercial enterprise is located) has a statistically widespread effect on the objectives, outputs
and outcomes of the small business policy. The age of the business has no effect. The effects
mean that the vicinity of the start-up / established enterprise proprietors does have an effect on
17
their standpoint on the objectives of the small business policy. The objectives are considered
and interpreted differently in the distinctive provinces and therefore in the extraordinary
metropolitan municipalities. Start-up and established commercial enterprise proprietors count
on comparable outputs such as finance and incentives that have to reach all regions of the
country to aid with their commercial enterprise endeavours. Outcomes such as improving the
regulatory surroundings and decreasing enterprise start-up barriers are perceived in a different
way in the distinctive metropolitan municipalities. The findings of the research amplify
understanding of the small enterprise policy in terms of its appropriateness for the age of a
business. They confirm that location performs a key function in shaping small business and
entrepreneurial activities.
Val, Hernandez and Fuentes (2018) looked at geographical factors and business failure: An
empirical study from the Madrid metropolitan area. The overall intention of the study was to
test the influence of geographical factors on business failure in a city context, particularly in
the Madrid metropolitan area. In order to attain this purpose, they analysed the relevance of
geographical proximity to exterior economic agents and transport facilities, which ought to
have a bearing on the firms’ possibilities of survival. In addition, they evaluated if the
interaction of nearby peer corporations additionally has an impact on their probabilities of
survival. The information used consists of a sample of industrial SMEs located in the
municipality of Madrid. This statistics was difficulty to a join-count test in order to realize
possible spatial co-localized spatial patterns among pairs of related peer companies. This
evaluation yielded significant results concerning the spatial distribution of healthful and failed
companies. Subsequently, we used a spatial probit model to analyse the impact of geographical
proximity variables on business failure. The results verify spatial co-localized patterns in pairs
of failed companies. Therefore, failed businesses are possibly to be surrounded by other failed
companies. In addition, proximity to exterior financial agents reduces the chance of failure,
mainly regarding Logistic Centres (DMinLS) and Industrial estates (DMinIP). The findings
confirm that geographical proximity to other businesses is beneficial, owing to higher
information flows and easier access to exclusive modes of transportation. These consequences
also highlight how recommended it is for companies to be positioned in the proximity (less
than 2.39 Km) of Research Centres and Universities. The benefits encompass fine access to
18
information. In addition, proximity favours synergies between R&D centres and companies,
which fosters innovation activities and reduces their cost. These results have a tendency to
make organizations less possibly to fail. Finally, neighborhood density of corporations also
enhances the likelihood of firm survival. Higher neighborhood density decreases the
probability of business failure, but solely when other firms are located in close proximity to
the challenge companies.
2.4 Effect of Prior Training Experience on Business Performance
2.4.1 Training Program Characteristics
According to World Bank (2011), for entrepreneurship training to be effective, it must not only
be through factual knowledge and limited to skills acquired in the classroom, but also through
other more practical interventions. Hurtado, Pineda and Florencio (2017) assert that
entrepreneurship training programmes mostly focus on two areas; training for business start-
ups, which centres mainly on the domain of knowledge, experience and aptitudes of
entrepreneurs and training those who will start-up businesses by creating entrepreneurs. GEM
(2012) states that some common cited objectives of entrepreneurship training include; to
acquire knowledge relevant to entrepreneurship; to acquire skills and synthesis of action plans;
to identify and stimulate entrepreneurial drive, to develop empathy and support for all unique
aspects of entrepreneurship; to devise attitudes towards change and to encourage new start-ups
and other entrepreneurial ventures. The debate on what should constitute the entrepreneurship
training content continuous as various empirical studies continues to have different views. A
study by Azim and Al-Kahtani (2014) established that depending on the duration, target
audience, resource availability and perceived efficacy of the training’s multiplicity objectives
for different entrepreneurs, different training content can be observed. In this respect,
objectives determine the contents of the training program. From secondary data, Azim and Al-
Kahtani (2014) outlined the following to constitute the content of entrepreneurship training,
which are preferred in different development stages. During the formation stage the focus
should be on understanding the nature of entrepreneurship, characteristics of an entrepreneur,
importance of entrepreneurship, creativity and innovation skills, business idea generation,
opportunity identification, 26 entrepreneurial and ethical self-assessment. During the
development stage, the focus should be on product identification, business planning, market
19
selection, financial planning, and making financial presentations. During the implementation
stage, entrepreneurship training should lay emphasis on communication skills, especially
persuasion; creativity skills; critical thinking and assessment skills; leadership skills;
negotiation skills; and problem-solving skills. The study was however, based on secondary
data. Consequently, different scholars have put forward different objectives, contents and
modalities for entrepreneurship training programs to be effective (Ahaibwe & Kasirye, 2015).
Empirical study by Mayuran (2016) in Jaffna district in Sri Lanka on the impact of
entrepreneurship training on performance of small enterprises established a positive correlation
between entrepreneurship training and firm performance. The study found out that customer
care, marketing, quality maintenance and financial management were being taught as the
content of entrepreneurship training. The content was basically business management skills
and the effect of the other entrepreneurial skills on performance was not addressed. The
methodology focused only on the correlation between the independent variable and the
dependent variable. This study focused on the content of training to include managerial skills,
technical skills and entrepreneurial skills. The study also used descriptive and inferential
statistics. Study by De Gobbi (2014) explored the entrepreneurship training for emerging
SMEs in South Africa. The study analysed the course content to include motivation,
entrepreneurship skills and business skills. Motivation content included; need for achievement,
ability to inspire and ability to cope with failure. Entrepreneurship skill included; creativity,
innovation, ability to take risks, idea generation and opportunity identification. Business skills
included; management, leadership, financial management, marketing skills, human resource
skills, business planning and operational skills. The study recommended the need to strengthen
entrepreneurial skills for the emerging entrepreneurs to understand how to generate business
ideas, screen the ideas and identify business opportunities from the generated business idea.
However the study did not collect data from business entrepreneurs but from periodic
employees and trainers. The data collection was through interviews and lacked quantitative
data. Hence, the findings cannot be generalized.
A study by Pantea (2016) on the impact of entrepreneurship training on performance of micro,
small and medium enterprises in Nakuru County, investigated the nature and content of
20
entrepreneurship trainings offered by Kenya Institute of Business Training and Joint loans. The
study found out that the trainers focused on management of working capital, record keeping,
and marketing. The study however, recommended inclusion to the content of training; risk
management, business expansion strategies and management of loan delinquency and default.
These components are part of business management skills and it is clear that the curriculum
used was not comprehensive. Despite this, the study used a small response rate of 37 SMEs
operators. The study was also limited in scope to Nakuru County and programs offered by
Kenya Institute of Business Training and Joint loans. This calls for further investigation on the
content of trainings offered by other organizations on entrepreneurship training. According to
Kolstad and Wiig (2015), the content of entrepreneurship training should include; managerial
skills, technical skills, and entrepreneurial skills. Managerial Skills include competencies in,
business management, marketing, record keeping, financial management, and human resource
management. Technical skills include; ability to practice competences acquired such as;
computing, tailoring, mechanical and motor vehicle skills, carpentry among others.
Entrepreneurial skills include; abilities such as; creativity, innovativeness, risk taking, 28
persistence, self-drive among others. Business management skills are required to run the
business on a daily basis. One of the dictionary definitions of good management is the skilful
use of materials and time towards the achievement of business objectives. Business
management skills cover all the conventional management training areas in a business.
Organizations that are well managed develop a loyal customer base, grow and prosper
(Radipere & Dhliwayo, 2014).
Having inadequate business management skills is one of the most prominent reasons for failure
of SMEs (Kelley, Singer & Herrington, 2012). Technical skills are defined as those specific
skills needed to work within a specific occupation. Technical skills include expertise in;- the
knowledge of the industry, its standards and practices; the ability to use the tools, procedures
and techniques of the specified field, the understanding of how specific things work;
product/service-specific knowledge that enable one to know what the particular product could
do and what it could be used for; process knowledge or how to manufacture the relevant
product and all steps that need to be taken to develop and produce the product or perform the
tasks necessary to render the service (Ghani, Kerr & O’Connell, 2011). GEM (2012) identified
21
the essential traits of successful entrepreneurs to include; ability to be innovate and creative,
ability to recognize business and social opportunities, resourceful in solving problems; self-
confidence- believes in his or her abilities, has positive attitude, ability to cope with failure,
understands and manages risks, values independence; drive to successes persistent, ability to
take initiative, has high energy level, is able to focus intensely; curiosity possesses a deep
curiosity about how thing work, has a passion for learning; strong people skill- can motivate
others, is a team builder. The attributes underlying these traits include; 29 imagination,
creativity, tolerance for risks, divergent thinking ability, analytical skills, passion, self-
assurance, interpersonal skills, self-drive. Thus, empirical review outlines the importance of
managerial skills, technical skills and entrepreneurial skills. This study established the content
of entrepreneurship training thought to SMEs in ICT sector and how the content influenced
their performance. The study gave recommendations on what the trainees felt needed to be
included in the content of training.
Omolo (2015) looks at training and development on performance of small and medium
enterprises in Kisumu. The ecological concept of small enterprise growth and improvement
was used to guide the study. The study was carried out in SMEs in Kisumu County using cross
sectional survey research design, on a target populace of 777 and a sample of 260 clustered
randomly chosen SMEs, which represent 30% of the target population. Data was gathered
using structured, semi structured, Likert scale questionnaire and focus group discussion
techniques. Data was analyzed with percentages and multiple regression techniques, stated
using tables, charts, graphs and figures. The discovering of the study confirmed that the
performance of an SME is related with the reputation of training and development and that the
better the reputation of training and development in an SME, the higher the performance of the
SME. Matofari (2015) on the other hand looked at the effect of training practices on the
performance of small and medium size hotel enterprises in Mombasa County, Kenya. The
correlation between this study and whether entrepreneur prior training affects business
performance is due to the fact that the study looks at three training practice components:
training plans, training methods and training programs, whilst looking at its effect on business
performance. The assumption is that any entrepreneur with the correct training component can
positively impact his/her business and in the event that they find themselves in training, they
22
will be better off than their first time counterparts. The study was carried out in 24 resorts in
the County, which represented the units of evaluation for this study. Specifically a descriptive
survey aimed at a targeted population from a representative pattern was used. The survey
involved collecting information through administering a questionnaire to the sample.
Statistical bundle for social sciences was used to analyse data. The data then then summarized
using tables and bar graphs. The study determined out that there is a positive cascading effect
between training exercise variables and performance of SME resorts within Mombasa County.
The study additionally determined out that most sampled SME resorts prefer using on-the-job
training technique to train their personnel and observation of employees’ overall performance
is the most favoured method of comparison after training. The gap identified by Matofari
(2015) is that existing literature says that training practices are absolutely derived from massive
organizations. The options provided to SMEs on training exercise matters are primarily from
massive organizations. This is in line with the assumption that massive corporations training
practices can be scaled- down and utilized to small and medium sized enterprises. However
this assumption is absolutely incorrect certainly due to the fact SMEs are not scaled down
versions of massive businesses therefore tons of the training practices employed are no longer
effective in small and medium sized organizations.
Mayuran (2016) studied the impact of entrepreneurship training on performance of small
enterprises in Jaffna District. This research aimed at analysing the effect of entrepreneurship
training on overall performance of small enterprises. The conceptual framework takes the
shape of a structural equation model where entrepreneurial conduct is viewed as a product of
the training program. Training on consumer care, Quality maintenance, advertising and
economic administration have been considered beneath this model. Data was amassed via
questionnaires bought from 60 personnel from Small enterprises from Jaffna District. The
study utilized correlation and regression records to analyse the data. The findings showed a
substantial effective impact of entrepreneurship training on performance of small enterprise.
From the linear regression analysis, can be concluded that entrepreneurship coaching
contributed 85% towards the performance of small organization in Jaffna district.
23
2.4.2 Entrepreneur Trainee Competencies
Ninety percent of business failures are associated with management inadequacy which consist
of either management inexperience or incompetence (Amha et.al., 2014). Many MSE owners
or managers lack managerial training and experience. Lackeus (2013) asserts that experience
is the best predictor of business success, especially when the new business is related to earlier
business experiences. Entrepreneurs with vast experiences in managing business are more
capable of finding ways to open new business compared to employees with different career
pathways. There is widespread acknowledgement that the success, performance, survival and
growth of a SME are heavily dependent on the competencies of the entrepreneur (Valerio et.al,
2014). Mitchelmore and Rowley (2010) however point that there is an overall consensus on
the discussion of, presumably, the individuals who start and transform their business to possess
given entrepreneurial competencies. The authors state that these entrepreneur’s competencies
can be described as a certain group of competencies which is relevant to the successful
performance of entrepreneurship. Entrepreneur’s competencies relate to their survival and
success. In their study, the researchers summarize that the entrepreneurial competencies can
be defined as higher level characteristics which represent the total entrepreneur’s ability to
successfully perform a job role and as comprising of knowledge, skills and personality traits
which are influenced in turn by the education, training, family background, experience and
other demographic aspects of the entrepreneurs. Training has the ultimate effect of shaping
entrepreneurial competency or orientation and therefore contributes to entrepreneurial survival
and performance (Mukulu, 2012). According to Vijay and Ajay (2011), a competence is an
underlying characteristic of persons, which results in effective and/or superior performance in
a job. A job competence is the underlying characteristics of a person, in that may be motive,
traits, skills, aspects of one’s self-image, a body of knowledge, set of skills and cluster of
appropriate motives/traits that an individual possess to perform a given task. Entrepreneurs
especially those operating in the SME context, face numerous situations that require them to
make quick decisions, therefore having the abilities to undertake high level of conceptual
activities are important for the survival and success of their business. They posit that
competency model could shed some light into ways to increase the likelihood of business
survival and success especially in the context of a developing country.
24
The complexity in business operation in a continuously changing competitive business
environment which results from fast technological advancements requires quick remedial
action (Otieno, Bwisa & Kihoro, 2012). An entrepreneur is expected to interact with these
environmental forces which require him to be highly competent in different dimensions like
intellectual, attitudinal, behavioural, technical and managerial aspects (Penchev & Salopaju,
2011). Entrepreneurs are therefore challenged to deploy a set of competencies to succeed in
their entrepreneurial endeavours. In fact, the competency is a wider concept which includes
the knowledge, attitudes, behaviours and skills which help a person capable of transforming
his ideas into realities with an excellence in its performance in a given context. It does not refer
to those behaviours which do not demonstrate excellent performance. Finally, competencies
are not work motives, but do include observable behaviours related to motive (Kochadai,
2012). Endi, Suracham, Armanu and Djumilah (2013) found that entrepreneurial competencies
propel business performance, the higher the competence that SME owners portray the higher
the likelihood of good business performance. Most of the business failures are due to SME
owner-manager’s incompetence, inadequacy and inexperience in managing their business and
taking quick remedial action in crisis situations. Entrepreneurial competencies portfolio has a
positive impact on the organizational performance as such are positively related to
entrepreneurial survival and specifically, high entrepreneurial competencies and high
managerial competencies are linked to satisfaction on financial performance whereas high
managerial competencies and high technical competencies are linked to satisfaction on non-
financial performance. Entrepreneurial competencies are a predictor of SMEs business survival
and success (Ahmad, Ramayah, Wilson & Kummerow, 2010).
Many SMEs owners or managers lack managerial training and experience. The typical owner
or managers of small businesses develop their own approach to management, through a process
of trial and error. As a result, their management style is likely to be more intuitive than
analytical, more concerned with day-to-day operations than long-term issues, and more
opportunistic than strategic in its concept (Gerli, Gubitta & Tognazo, 2011). Although this
attitude is the key strength at the start-up stage of the enterprise because it provides the
creativity needed, it may present problems when complex decisions have to be made. A
consequence of poor managerial ability is that SMEs owners are ill prepared to face changes
25
in the business environment and to plan appropriate changes in technology. Majority of those
who run SMEs are ordinary lot whose educational background is lacking. Hence they may not
well be equipped to carry out managerial routines for their enterprises (Griffin, 2012).
Management skills relate to the owner/manager and the enterprise. Abdul and Ngugi (2015) in
a survey of small business failure maintain that entrepreneurs often have good ideas and are
competent but they do not have a clue on how to run a business and have no underlying
appreciation of business fundamentals. Professional experience has been cited as an important
factor affecting many aspects of entrepreneurial firms. Experience takes many guises and
breadth of experience is shown to be an important factor driving the performance of firms,
with the number of previous jobs positively related to new firm performance. Ropega (2011)
found a positive association between education and small business success. The likelihood of
failure was also found to be associated with the owner/manager’s work experience prior to
business launch and education. Human capital is the most critical agent of SME performance.
The recruitment of academically qualified employees is a necessary start for sustainable human
capital development in all organizations. Human capacity has become a critical index of
competition in the world of business to the extent that the development of such capacities
through training has become top priority in designing the strategic plan of business
organizations (Gerli, Gubitta & Tognazzo, 2011).
Madatta (2011) observes that the poor growth of many enterprises of all sizes, suggest that the
scarcity of competent managers is a more serious constraint on economic development. As the
enterprise becomes larger, the more need for managers to plan, coordinate and control the
activities of the enterprise. The owner who is likely to be the manager of the small enterprise
may not have the training, skills and experience to steer the operations of the business
successfully hence affecting business performance. He/she may operate in a very rigid
environment sometimes not dictated by sound business and management decision but by social
and cultural norms. The inability to keep proper records, to separate business operations from
personal, manage cash flow and growth is likely to affect business performance. The informal
sector has proved that it can be a factor that can boost economic growth in Kenya. In this sector,
practical skills are being developed at low cost and with financial support; various types of
small scale technology could be developed for labour-intensive enterprises that could absorb
26
hundreds of young job seekers. However, those who run the businesses in this sector lack
adequate business skills mainly attributed to low levels of education. It is not sufficient to know
how to produce a high quality product. The producer must also know how to sell it effectively
and how to control the financial side of the business and in doing that the entrepreneur must
be skilled in business (Mukulu, 2012). Studies show that the owners of the business with prior
work experience have relatively higher growth than those who had no prior work experience.
Research by Lackeus (2013) investigated that individual’s previous work experience has
significant influence their choice to start a business than individuals with no previous work
experience. Other scholars also argue that prior work experience of an entrepreneur has a
positive relationship with business growth (Amha, Woldehanna, Tamrat & Gebremedhin,
2014; Valerio, Parton & Robb, 2014). This indicated that past work experience has a vital role
for the entrepreneur in acquiring managerial skills to run their successful business. Another
investigation made by Mwangi and Namusonge (2015) in Kenya found that the perceived
business performance of youth entrepreneur has a positive significant correlation with their
prior work experience.
2.4.3 Nature of Training
The nature of training needs to be based on identified training needs, training objectives, an
understanding on the part of the trainees, the resources available and an awareness of learning
principles. Cheston and Kuhn (2012) explained that the most popular training and development
method used by organizations can be classified as either on-the-job or off-the-job. Looking at
the sophistication of the equipment in GPHA, the on-the-job training would be very ideal.
According to Cheston and Kuhn (2012), there are a variety of training approaches that
managers can use and these include: on-the-job training which is the most widely used training
method, as in comparison, on-the-job method of training is simple and less costly to operate.
Observing this method critically, the training places the employee in actual work situations
and makes them appear to be immediately productive. Here, there is a close collaboration
between trainer and learner. There are three common methods that are used in on-the-job
training and these are; learning by doing, mentoring and shadowing and job rotation. Learning
by doing is a very popular method of teaching new skills and methods to employees. Here the
now employee observes a senior experienced worker and learns what to do. The advantage
27
here is that this method is tried and tested and fit the requirements of the organization. The
disadvantages are that the senior worker is not usually trained in the skills and methods of
training therefore it can be a process that may be time consuming as a new comer struggles to
cope with the senior worker’s explanations. Far more successful is to use a senior or
experienced worker who has been trained in instruction or training method and whose teaching
skills are coordinated with a developed program linked to off-the-job courses (Namusonge,
2015).
Mentoring is another version of the system whereby a senior or experienced employee takes
charge of the training and development of a new employee. This suggests a much closer
association than master/apprentice and elements of a father/son relationship can exist whereby
the mentor acts as an advisor and protector to the trainee (Efobi & Orkoh, 2018). Shadowing
and job rotation usually aims to give trainee managers a feel for the organization by giving
them the experience of working in different departments. Trainees must be encouraged to feel
it is not time wasting and people in the various departments in which they are temporarily
working must feel a commitment and involvement in the training if it is to work. Unfortunately,
trainees are not usually welcomed and are seen by supervisors and workers in the department
as obstacles to the daily routines. If well structured and planned with the cooperation of all
departmental supervisors, this method can be a worthwhile learning experience (Lourenço,
Sappleton, Dardaine-edwards, Mcelwee, Cheng, Taylor & Taylor, 2014).
Job rotation is another version of training that became popular in the 1970s to help relieve
boredom and thereby raise the productivity of shop floor workers. It is a management technique
used to rotate incumbents from job to job or from department to department or from one plant
to another in different geographical areas. The rotation is done on co-ordinate basis with a view
to exposing the executives and trainees to new challenges and problems. It is also aimed at
giving executives broad outlook and diversified skills (Firdousi, 2013). If appropriately
implemented this can be an excellent learning experience for workers and suitably fits with
Human Resource Management concepts of team-work and empowerment whereby people are
encouraged to greater responsibility for their work and that of the team. On the negative side,
there have been criticisms that not enough structured training is given to enable workers to do
28
these jobs well. However, the researcher believes that on-the-job method of training has a
setback. A critical review of the method reveals that, although employees learn doing the job,
their productivity tends to be low because they do not have the skills and knowledge needed
to be effective and efficient. In an on-the-job training method, the emphasis is more on the
acquisition of specific, local knowledge in a real situation. Unlike on-the-job method, off-the-
job method emphasizes developing an understanding of general principles providing
background knowledge and generating an awareness of comparative ideas and practices (Huka,
Mbugua, & Njehia, 2015).
Vestibule Training is also method of training where the worker is trained to use machine or
perform a task similar to the ones in the real work situation. Under this method of training, the
training program is conducted out of the job in an area separate from the work place under the
supervision of a skilled instructor. After going through the vestibule training for a specified
time period, the trainees are expected to apply their newly acquired skills when they are
assigned to their real job (Jones, Beynon, Pickernell & Packham, 2013).
2.5 Chapter Summary
In chapter two, literature review has been presented. It looked at various determinants of
business success with socio-demographics, number of business location and prior training as
framework factors. Chapter three presents the research methodology as adopted in the study.
Chapter four highlights the results and findings of the data that has been analysed. Chapter five
presents the discussion, conclusions and recommendations of the study.
29
CHAPTER THREE
3.0 RESEARCH METHODOLOGY
3.1 Introduction
This chapter aims to highlight the determinants of business performance of agriprenuers in
Kenya by highlighting the research methodology adopted in the study. The chapter is arranged
as follows: research design, population and sampling design, sampling frame, sampling
technique, sampling size, data collection methods, research procedures, data analysis methods,
and chapter summary.
3.2 Research Design
Research Design is the plan that guides data collection to acquire the targets of research, i.e.,
to generate new information primarily based on present ones (Regoniel, 2017). There are two
types of research designs. Qualitative and quantitative research designs. The qualitative
research design method involves the use of qualitative data, such as interviews. The qualitative
research approach involves records series of non-public experiences, introspection, stories
about life, interviews, observations, interactions and visual texts which are significant to
people's life.Quantitative Research on the other hand encompasses a variety of techniques
worried with the systematic investigation of social phenomena, the usage of statistical or
numerical data (Watson, 2015). Therefore, quantitative research involves size and assumes that
the phenomena below study can be measured. It sets out to analyse statistics for developments
and relationships and to verify the measurements made. Some items, such as peak and weight,
are effortless to measure; others, such as what humans think or feel, are tough to measure.
There are two types of variables in Quantitative Research: independent and dependent. An
independent variable may additionally influence the measurement of the dependent one.
The research undertook a descriptive approach. Descriptive research is study used to describe
situations. There are three main descriptive research methods. This are observational, case-
study and survey methods. The research used questionnaire survey as a data collection method
of choice. The research aimed to establish the following research questions: What is the effect
30
of socio-demographics on business performance? What is the effect of number of business
location on business performance? What is the effect of prior entreprenership training on
business performance? The collection and data analysis ensured that the researcher was able
to determine the nature of the relationships. The research will inform policy makers on how
best they can assist entreprenuers in their bid to improve business performance.
3.3 Population and Sampling Design
3.3.1 Population
Population refers to the source of the sample. Through study of the sample, one is able to make
inferences or generalization about the population.(Saunders, 2016). The population for this
research were 1,200 agriprenuers in nine counties in Kenya, namely Nyandarua, Nakuru,
Kakamega, Bungoma, Kiambu, Kericho, Kisumu, Siaya and Nairobi.
3.3.2 Sampling Design
Sampling Design is the framework that serves as the groundwork for the decision of a survey
sample and impacts many different vital aspects of a survey as well. In an extensive context,
survey researchers are fascinated in obtaining some type of data through a survey for some
population, or universe, of interest (Lavrakas, 2011). Sampling design can also be defined as
the representation of the population of interest, from which a pattern is to be drawn. The
sampling design can also be same to the population, or it might also be solely phase of it and
is consequently concern to some under coverage, or it may have an oblique relationship to the
population,
3.3.2.1 Sampling Frame
Sampling frame is the source material or system from which one draws a sample. It is a list of
all those within a population who can be sampled, and can also encompass individuals,
households or institutions (Johnson & Kuby, 2012). The sampling frame for this study was 492
entrepreurial participants from nine counties of Nyandarua, Nakuru, Kakamega, Bungoma,
Kiambu, Kericho, Kisumu, Siaya and Nairobi. and was obtained from respondents of the Metro
Agrifood Living Lab project.
31
3.3.2.2 Sampling Technique
There are two types of sampling techniques that can be used when it comes to research.
Probability Sampling and Non-probability Sampling. Probability sampling uses randomization
so as to ensure that everyone in the target population have a chance of being selected.. It
includes selecting a preferred pattern measurement and selecting observations from a
population in such a way that each statement has an equal chance of determination until the
favoured pattern measurement is performed. Propotional sampling on the other hand is where
a researcher divides the finite population into different subpopulation after which random
sampling techniques are applied (Bock, 2019). This study used proportionate sampling by
ranking the top male entreprenuers with the top female entreprenuers so as to ensure equal
gender representation.
3.3.2.3 Sampling Size
Sample size is a count number of individual samples or observations in any statistical setting,
such as a scientific scan or a public opinion survey. Though an extraordinarily simple concept,
desire of pattern size is a quintessential willpower for a project (Zamboni, 2018). Too small a
sample yields unreliable results, while an overly large sample needs an exact deal of time and
resources. In this study, the sample size was 492 respondents. The selection criteria used to
narrow down to the sample size was that the respondents had to be of the ages of between 18
to 35 years, must have good spoken and written English literacy and their business must have
been in existence for more than six months. Even though female participants ranked lower
than their male counterparts, affirmative action was used so as to apply different benchmarking
scales as the study looked to allow for a 60% female representation.
3.4 Data Collection Methods
This research study relied on primary data that was collected from the
respondents.Questionnaires were used as the main data collection technique due to it’s
quantitative nature. The questionnaires include both structured and open ended questions. The
questionnaire provided the advantage of a high degree of standardisation, as well as being
structured and time saving. It was also advantageus to the respondents due to it’s anonymity
factor.
32
3.5 Research Procedures
The research started with The letter was then submitted to NACOSTI so as to get a research
permit from the Government of Kenya. Participants were made aware of the purpose of the
study as well as the fact that this was a voluntary exercise. Thereafter, data collection was
conducted.
3.6 Data Analysis Methods
The data collected for the study was statistically analysed using the Statistical Package for
Social Sciences (SPSS). Descriptive statistics was generated using this step and included
frequency tables as well as percentages which were used to clearly capture the demographic
profile of all participants. Multiple regression analysis was used so as to determine the
relationship between business performance and socio-demographics, business location and
prior training experience.
3.7 Chapter Summary
This chapter has presented the methodology used in the study in order to answer the research
objectives raised in chapter one. It provides a summary of the research design, population and
sampling design, sampling frame, sampling technique, sampling size, data collection methods,
research procedures as well as the data analysis methods used. Both descriptive and explorative
research designes were used for this study. SPSS was then used as the statistical analysis tool.
Chapter four presents the results and findings of the study. Chapter five presents the discussion,
conclusions and recommendations of the study.
33
CHAPTER FOUR
4.0 RESULTS AND FINDINGS
4.1 Introduction
The purpose of the study was to investigate the determinants of business perfomance of
agriprenuers in Kenya. The chapter presents both data analysis and research findings of this
study. In order to simplify the discussions, the presentation was done using graphs, charts and
tables that summarize the collective reactions of the respondents. The data analysis looked to
answer: What is the effect of socio-demographics on business performance? What is the effect
of number of business location on business performance? What is the effect of prior training
experience on business performance? With a sample size of 492, agriprenuers from 9 counties
of Nyandarua, Nakuru, Kakamega, Bungoma, Kiambu, Kericho, Kisumu, Siaya and Nairobi
were selected.
4.2 Response Rate
The study population was 1,200, out of which a sample of 492 were selected, and their
questionnaires dully filled. This represented a response rate of 100% which was within what
Kothari (2003) prescribed as a significant response rate for statistical analysis, as it was higher
than 50%.
4.3 Demographic Information
4.3.2 Age of Respondents
The study findings indicated that 33.9% of the respondents were between 31-35 years, 36.4%
were between 26-30 years, 24.4% were between 20-25 years while 5.3% were between 36-40
years. This revealed that most of the entrepreneurs in the counties of study were between 26-
30 years.
34
Table 4.1: Age of Respondents
Age Group Frequency Percent
20-25 120 24.4
26-30 179 36.4
31-35 167 33.9
36-40 26 5.3
Total 492 100.0
4.3.3 County of Residence
From the responses obtained, 18.7% of the entrepreneurs were from Bungoma, 16.9% were
from Kakamega, 3.9% were from Kericho, 4.5% were from Kiambu, 8.5% were from Kisumu,
2.8% were from Nairobi, 12.6% were from Nakuru, 16.3% were from Nyandarua while 15.9%
were from Siaya County.
Table 4.2: County of Residence
County Frequency Percent
Bungoma 92 18.7
Kakamega 83 16.9
Kericho 19 3.9
Kiambu 22 4.5
Kisumu 42 8.5
Nairobi 14 2.8
Nakuru 62 12.6
Nyandarua 80 16.3
Siaya 78 15.9
Total 492 100.0
35
4.3.4 Marital Status
The study findings revealed that 41.3% of entrepreneurs in the study counties were married,
0.8% were separated, 57.3% were single while 0.6% of the respondents were widowed as
shown in table 4.4 below.
Table 4.3: Marital Status of Respondents
Marital Status Frequency Percent
Married 203 41.3
Separated 4 .8
Single 282 57.3
Widowed 3 .6
Total 492 100.0
4.4 Effects of Socio-Demographics on Business Performance
4.4.1 Gender of the Respondents
Out of a sample of 492 respondents, 263 were male as represented by 53.5% while 229 were female as
represented by 46.5%. This implies that the researcher was not biased when collecting data. It also means
that the male correspondents were the most beneficiaries of entrepreneurial training. It can also be seen
that male respondents got more sales than female. The results are as shown in Table 4.1.
36
Table 4. 4: Distribution of the Respondents by Gender
Sales Total Percent
N/A Less
than
20000
Ksh.
20000-
Ksh.
30000
Ksh.
31000-
Ksh.
40000
Ksh.
41000-
Ksh.
50000
Ksh.
50000
and
above
Male 13 122 62 24 5 37 263 53.5
Female 24 96 51 17 10 31 229 46.5
Total 37 218 113 41 15 68 492 100.0
4.4.2 Age Bracket of the Respondent
The research further required the respondents age. The findings reveal that most of the respondents as
shown by 36.0% were aged between 25-29 years, 34.3% were aged between 30-34 years, and 17.7% were
aged between 20-24 years while 12.0% were aged between 35-39 years. This implies that the researcher
considered all the required age groups and hence the data collected was reliable and accurate. As can be
seen on Table 4.2, the youth bracket of between the ages of 20-29 years get less monthly sales compared
to those who are above 30 years old. However the age bracket of between 20-24 years had greater
combined sales than the rest of the age groups.
37
The findings were presented in Table 4.2.
Table 4. 5: Distribution of the Respondents by Age
Sales Total % Mean Std.
Dev. N/A Less
than
20000
Ksh.
20000-
Ksh.
30000
Ksh.
31000-
Ksh.
40000
Ksh.
41000-
Ksh.
50000
Ksh.
50000
and
above
20-
24
years
37 30 20 0 0 0 87 17.7 4.74 0.54
25-
29
years
0 141 36 0 0 0 177 36.0 2.06 0.60
30-
34
years
0 47 57 38 0 27 169 34.3 1.00 0.00
35-
39
years
0 0 0 3 15 41 59 12.0 0.37 0.49
Total 37 218 113 41 15 68 492 100.0
The findings reveal that most of the respondents as shown by 36.0% were aged between 25-29 years,
34.3% were aged between 30-34 years, and 17.7% were aged between 20-24 years while 12.0% were
aged between 35-39 years. This implies that the researcher considered all the required age groups and
hence the data collected was reliable and accurate. The study also established that most of the people who
benefit from this entrepreneurial training are youth. This implies that the youth bracket, of those between
the ages of 18-35 years are more vibrant and have better business ideas worth training those above the 35
years of age as can be seen by the percentage of those taking part in entrepreneurial training. The 12%
above 35 years of age were 35 at the time of training.
38
Figure 4. 1: Distribution of the Respondents by Age
4.4.5 Respondents’ Highest Level of Education
The study further looked into the respondents’ highest level of education. The results were displayed on
Table 4.4. 30.3% of the respondents had finished high school, 26.4% had reached college level, 23.6%
had attained a Bachelor degree, 6.5% had reached Technical Training/ Polytechnic, 4.9% had finished
primary school, 3.9% had reached some high school, 2.0% indicated others not mentioned (dropping out,
Diploma, Special school, joining university, 4th year), 1.8% indicated some primary school while 0.6%
indicated they had reached the Masters level. This implied that most if the respondents had acquired
enough basic education to understand the questionnaire and give reliable data. The results also show that
most of the entrepreneurs with a big margin in sales per month had completed high school while others
like those who had reached college and those who had acquired a Bachelor degree also had more sales.
Therefore, it can be concluded that those with more education can get more sales than those who do not
as they are able to could grasp ideas and can manage their businesses well enough.
39
Table 4. 6: Distribution of the Respondents by Highest Level of Education
Sales Total Percent
N/A Less
than
20000
Ksh.
20000-
Ksh.
30000
Ksh.
31000-
Ksh.
40000
Ksh.
41000-
Ksh.
50000
Ksh.
50000
and
above
Some primary
school
0 6 0 1 1 1 9 1.8
Finished
primary school
1 11 3 2 0 7 24 4.9
Some high
school
1 6 3 2 4 3 19 3.9
Finished high
school
20 68 31 9 1 20 149 30.3
Technical
Training/
Polytechnic
1 10 12 6 0 3 32 6.5
College 6 56 31 11 8 18 130 26.4
Bachelor
degree
5 59 29 8 1 14 116 23.6
Masters 0 0 1 1 0 1 3 .6
Others Specify 3 2 3 1 0 1 10 2.0
Total 37 218 113 41 15 68 492 100.0
40
4.5.1 Inferential Statistics
4.5.1.1 Correlation Analysis on the Effects of Socio-economic Demographics on Business
Performance
Correlation analysis revealed that there is a significant relationship between physical location and
business success, r (0.450); p-value < 0.05. This implied that socio-economic demographics influences
business performance.
Table 4.7: Correlation Analysis on the Effects of Socio-economic Demographics on Business
Performance
Socio-economic
demographics
Business
Performance
Socio-economic
demographics Pearson Correlation 1 .450**
Sig. (2-tailed)
0
N 492 492
Business Performance Pearson Correlation .450** 1
Sig. (2-tailed) 0
N 492 492
** Correlation is significant at the 0.01 level (2-tailed).
4.5.1.2 Regression Analysis
The findings in Table 4.19 revealed an adjusted R square value of 0.192 which implies that 19.2% of the
variation in business performance is attributed by variations in socio-economic demographics and the
remaining 80.8% of variation is attributed to other factors outside the regression model.
41
Table 4.8: Model Summary for Socio-economic Demographics
Model R R Square
Adjusted
R Square
Std. Error of
the Estimate
1 .450a 0.203 0.192 0.18958
a Predictors: (Constant), socio-economic demographics
The Analysis of Variance (ANOVA) was used in determining whether there was a
statistically significant relationship between socio-economic demographics and business
performance.
Table 4.9: Analysis of Variance (ANOVA) for Socio-economic Demographics
ANOVAa
Model Sum of Squares Mean Square F Sig.
1 Regression 1.262 1.262 168.229 .000b
Residual 0.345 0.008
Total 1.607
a Dependent Variable: Business Performance
b Predictors: (Constant), Prior Training
Experience
4.6 Effects of Business Location on Business Performance
4.6.1 Infrastructure Access
4.6.1.1 Distance of Business from Nearest Tarmac Road
The research shows that 36.2% of the respondents’ business was less than 1km from the
tarmac. However 35.0% of the respondents also noted that their businesses were more than
3km from the tarmac. This is a huge number that points at the need for continued infrastructure.
42
Figure 4.4: Distance of Business from Nearest Tarmac Road
The study established that those that were closer to the road had far much better sales than
those who more than one kilometre away from the tarmac road. This is associated to the fact
that those near the road can access their goods faster and safer than the rest. Also, most business
people or consumers would easily be found closer to the road. This therefore implies that
monthly sales increase the closer the entrepreneurs are to the road.
Table 4.10: Distance from Tarmac Road & Sales
Sales Total Percent
N/A Less
than
20000
Ksh.
20000-
Ksh.
30000
Ksh.
31000-
Ksh.
40000
Ksh.
41000-
Ksh.
50000
Ksh.
50000
and
above
Less
than
1Km
16 78 44 14 7 19 178 36.3
Between
1-3 Km
5 62 36 13 4 22 142 29.0
More
than 3
Km
16 77 33 13 4 27 170 34.7
Total 37 217 113 40 15 68 490 100.0
0.00%
5.00%
10.00%
15.00%
20.00%
25.00%
30.00%
35.00%
40.00%
Between 1-3 km Less than 1 km More than 3 km
Distance of Business from Nearest Tarmac Road
43
4.6.2.2 Main Source of Energy
Source of energy was also looked at with regards to location based factors. KPLC and Solar
was the biggest energy contributors with 36.7% and 28.6% respectively. That accounts to
65.3% of energy source.
Table 4.11: Main Source of Energy
Category Frequency Percentage (%)
Biogas 1 0.20%
KPLC 181 36.70%
KPLC/Solar/Biogas/Kerosene/Biogas/Other 69 14.00%
Kerosene 34 6.90%
Kerosene/Other 5 1.00%
Solar 141 28.60%
Solar/Biogas 2 0.40%
Solar/Kerosene/Other 30 6.00%
Solar/Other 13 2.60%
No Response 5 1.00%
4.6.2.3 Mobile Network Connectivity
Mobile Network Connectivity was seen as advanced within the 9 counties, with 92.1% having
network coverage. 5.5% recorded no mobile connectivity with 2.4% of the respondents giving
no response.
Table 4.12: Mobile Network Connectivity
Category Frequency Percentage (%)
Yes 453 92.10%
No 27 5.50%
No Response 12 2.40%
44
4.6.2.4 Geographical Coverage of Business
Most businesses only had between 1-2 location coverages at a valid percentage 74.80%, with
only 16.87% of the respondents having more than three locations in which their business
covered. This meant that this was an ideal indicator of business progress, as the more location
coverage the more sales one can get.
Table 4.13: Geographical Coverage of Business
Location Frequency Percent
0 4 0.81%
1 368 74.80%
2 83 16.87%
3 10 2.03%
4 11 2.24%
5 3 0.61%
6 1 0.20%
7 1 0.20%
No Response 11 2.24%
Total 492 100%
4.6.2.5 Inferential Statistics
4.6.2.5.1 Correlation Analysis on Effects of Business Location on Business Performance
Pearson’s correlation was used to analyse the statistical relationship between business location
and business performance. Table 4.14 indicates that there was a strong positive correlation
between the variables at 1% level of significance. The r value for the relationship between
business location and performance was 0.886. Since p, 0.00 for all the independent
variables<0.05 is an indication that the independent variables were good predictors of the
dependent variable.
45
Table 4.14: Correlation Analysis between Business Location and Business Performance
Business Location
Business
Performance
Business Location Pearson Correlation 1 .886**
Sig. (2-tailed)
0
N 492 492
Business Performance Pearson Correlation .886** 1
Sig. (2-tailed) 0
N 492 492
** Correlation is significant at the 0.01 level (2-tailed).
4.6.2.5.2 Regression Analysis
Regression analysis was conducted to establish the relationship between business location and
business performance. R2 or the coefficient of determination measures the extent with which
business location was used to explain variation in business performance. From the, the value
of adjusted R2 is 0.785. This implies that 78.5% variation in business performance is explained
by business location. The correlation coefficient R of 0.886 shows that there was a strong
positive correlation between business location and business performance.
Table 4.15: Model Summary for Business Location
Model R R Square
Adjusted
R Square
Std. Error of the
Estimate
1 .886a 0.785 0.781 0.0866
a Predictors: (Constant), Business Location
The analysis of variance in the table 4.16 shows the model result of model fitness which
indicates an F -statistic of 168.229 and a p-value of 0.000<0.05. Since F-calculated is greater
than the F-critical (value = 80.883), this shows that the overall model was statistically
significant. This indicates that the model is fit for prediction at 95% confidence level.
46
Table 4.16: Analysis of Variance (ANOVA) for Business Location
ANOVAa
Model Sum of Squares Mean Square F Sig.
1 Regression 1.262 1.262 168.229 .000b
Residual 0.345 0.008
Total 1.607
a Dependent Variable: Business Performance
b Predictors: (Constant), Business Location
Table 4.17: Coefficient Analysis for Trainee Business Location
Coefficientsa
Model
Unstandardized
Coefficients
Standardized
Coefficients T Sig.
B Std. Error Beta
1 (Constant) 1.335 0.024
55.422 0
Business
Location 1.036 0.08 0.886 12.97 0
a Dependent Variable:
Business Performance
The results in the Table 4.17 shows that when trainee business location is taken into account and
the constant held at zero the business performance will be 1.335. However, the significance
value is 0.00 which is less than the critical value of 0.05. This implies that the constant is
statistically significant. The results computed indicates a 1% increase in trainee’s business
location will lead to 88.6% increase in the business performance.
47
4.9 Effects of Prior Training Experience of Trainee on Business Performance
4.9.1 Training and Business Performance
The study sought the number of trainings (workshops, seminars, conferences) attended by the
respondents in the last three years. Table 4.15 shows the results. From the findings, most of
the respondents indicated that they had attended one training but the most number of trainings
attended by the some of the respondents were 5. The results showed that those that went
through more training sessions had more knowledge on strategies they could implement to
better their sales, and hence had more sales than the rest. This can be seen in Table 4.15 where
those who attended more than one training had better sales. The researcher required to know
the areas in which the respondents had received training on. The research findings were as
shown on Table 4.16.
Table 4.18: Number of Trainings Attended
Sales Total Mean Std.
Dev. N/
A
Less
than
2000
0
Ksh.
20000
-Ksh.
30000
Ksh.
31000
- Ksh.
40000
Ksh.
41000
-Ksh.
50000
Ksh.
5000
0
and
abov
e
N/A 37 30 0 0 0 0 67 0.45 0.50
1
Training
0 188 56 0 0 0 244 1.23 0.42
2
Training
s
0 0 57 38 0 0 95 2.40 0.49
3
Training
s
0 0 0 3 15 45 63 4.67 0.57
4
Training
s
0 0 0 0 0 20 20 5.00 0.00
More
than 4
0 0 0 0 0 3 3 5.00 0.00
48
Total 37 218 113 41 15 68 492
The findings reveal that 66.5% of the respondents indicated that they had received training on
entrepreneurship, also 63.6% received training on keeping records, 57.3% received training on
marketing, 53.7% received training on generating business ideas, 49.8% received training on
financial literacy, 44.9% received training on adding value to food items, 32.1% received
training on registering businesses, 26.6% received training on basic writing, 24.6% received
training on use of computers. The respondents moreover indicated the main challenges of
attending training as shown on Table 4.11.
Table 4.19: Areas of Training
Frequency Percent
Keeping records 313 63.6
Basic writing 131 26.6
Adding value to food items 221 44.9
Registering businesses 158 32.1
Financial literacy 245 49.8
Use of computers 121 24.6
Marketing 282 57.3
Generating business ideas 264 53.7
Entrepreneurship 327 66.5
From the results, the main challenges of attending training as per 59.3% of the respondents
was the distance to training venues, 53.9% indicated the lack of opportunity, 36.6% indicated
the fees required, 8.5% indicated the family, 4.7% indicated the low education level, 3.3%
indicated the difficult training, 1.8% indicated that the previous training they had attended did
not help them while 0.2% indicated the they felt bad in the classroom. Some 13.4% of the
respondents also added other challenges such as transport fare, timings of the training, strict
measures and relevance of the training.
49
Table 4.20: Main Challenges of Attending Training
Frequency Percent
Distance to training venues 292 59.3
Family 42 8.5
Low education level 23 4.7
Fees required 180 36.6
Difficult training 16 3.3
I feel bad in the classroom 1 0.2
Lack of opportunity 265 53.9
Previous training I attended did not help me 9 1.8
Other 66 13.4
The respondents were further required to indicate where they would prefer that the training
takes place if offered the opportunity to train. As shown in Figure 4.11, 46.8% of the
respondents indicated that they preferred somewhere within their county in order for them to
save time and reduce costs; 34.5% indicated near their homes or businesses due to convenience
and reduction in transport expenses; while 18.7% indicated away from their county in order to
get more exposure/networking.
Figure 4. 2: Training Area Preferences
50
4.9.2 Inferential Statistics
4.9.1.2 Correlation Analysis on Training Experience of a Trainee on Business
Performance
The results of the correlation analysis showed a strong positive correlation between prior
training experience and business performance where the (P-value was 0.000<0.05, and Sig. (2-
tailed), was 0.918) across the nine counties in the study.
Table 4.21: Correlation between Prior Training Experience and Business Performance
Prior Training
Experience
Business
Performance
Prior Training Experience Pearson Correlation 1 .918**
Sig. (2-tailed)
0
N 492 492
Business Performance Pearson Correlation .918** 1
Sig. (2-tailed) 0
N 492 492
** Correlation is significant at the 0.01 level (2-tailed).
4.9.1.3 Regression Analysis
The results in the table 4.22 indicates that R2 is 0.843 implying that independent variable can
predict the dependent variable at 84.3%. Also, the variation between business performance and
prior training experience is explained by 84.3%. This shows a relationship between business
performance and prior training experience. From the findings the value of R2 is an indication
that the variation of 84.3% on monthly sales is due to changes in prior training experience at
95% confidence interval.
Table 4.22: Model Summary for Prior Training Experience
Model R R Square
Adjusted
R Square
Std. Error of
the Estimate
51
1 .918a 0.843 0.84 0.07402
a Predictors: (Constant), Prior Training Experience
The ANOVA in table 4.23 measured the extent to which the regression model predicted the
outcome variable. The F-test calculated at 5% significance at two degrees of freedom. The p-
value of 0.00 was less than 0.005. These imply that prior training experience is statistically
significance in predicting business performance.
Table 4.23: Analysis of Variance (ANOVA) for Prior Training Experience
ANOVAa
Model Sum of Squares Mean Square F Sig.
1 Regression 1.262 1.262 168.229 .000b
Residual 0.345 0.008
Total 1.607
a Dependent Variable: Business Performance
b Predictors: (Constant), Prior Training
Experience
A unit increase in the prior training experience leads to a 1.295 increase in business
performance. Conversely, prior training experience was found to be statistically significant as
the p value was less than 0.05.
Table 4.24: Coefficient Analysis for Prior Training Experience
Coefficientsa
Model
Unstandardized
Coefficients
Standardized
Coefficients t Sig.
B Std. Error Beta
1 (Constant) 1.295 0.022
58.267 0
52
Prior training
experience 1.601 0.102 0.918 15.724 0
a Dependent Variable: Prior Training
Experience
4.10 Chapter Summary
This chapter highlighted the results and findings of the study. Descriptive statisitics was first
presented so as to showcase the general attributes of respondents selected for the study. The
rest of the study presented analysis as guided by the research questions. There after regression
analysis was done so as to determine business performance of agriprenuers in Kenya. Overall,
socio-demographics had a positive effect on the agribusiness performance in Kenya. Number
of business location and prior training experience also had a significant effect on business
performance. All the variables were significant at p<0.05. The next chapter will present the
discussion, conclusions and recommendations of the study.
53
CHAPTER FIVE
5.0 DISCUSSION, CONCLUSIONS AND RECOMMENDATIONS
5.1 Introduction
This chapter presents the summary of the empirical findings derived from the study, the
discussions, conclusions, relevant recommendations and recommendations for further
research. The overall objective of the study was to establish the determinants of business
performance.
5.2 Summary
The study sought to establish the determinants of business performance. The study was guided
by the following research questions: What is the effects of socio-demographics on business
performance? And what is the effect of number of business location on business performance?
What is the effect of prior training experience on business performance? The research study
covered entrepreneurs from 9 counties in Kenya: Bungoma, Siaya, Kisumu, Nyandarua,
Kiambu, Kakamega, Nakuru, Kericho and Nairobi. 492 entrepreneurs were selected from a
population of 1200 to participate in the research. Both descriptive and inferential statistics were
analysed with the use of SPSS, with findings presented using tables and figures. In the first
objective socio-demographics had a positive effect on business performance. On average, one
more year contributed to an increase in monthly sales by 0.450 units. The p < 0.05 and thus
significant. In the second objective, with all variables held constant, a unit change in number
of business location lead to a 0.886 change in business performance. The variable was
significant as the p<0.05. In the third objective, the study revealed that prior training
experience was significant with a p<0.05. This meant that a unit change in prior training
experience lead to a 0.918 unit change in business performance in Kenya.
5.3 Discussion
5.3.1 Socio- Demographics and Business Performance
The study found that a majority of the respondents were between the ages of 25-29 years. From
the regression analysis, socio-demographics (age) had a positive effect on business
54
performance. The findings were in line with those of Hurtado, Pineda and Florencio (2017)
who found that actual and perceived entrepreneurial skills are acquired overtime and
consequently age has an impact on entrepreneurship. For example it has been suggested that
many people age thirty or less may not have acquired sufficient organizational experience
while those age forty five or more may no longer possess the acquired energy. This study also
found that most of the respondents were the head of the households and were male. The
findings coincided with World Bank (2011), the number of men and women owning micro-
enterprises in Kenya was almost equal, at 670,727 enterprises owned by men compared to
612,848 owned by women accounting for 47.4 per cent of all those in MSEs. The study found
that most of the respondents had finished high school. The findings were in line with those of
Pantea (2016) noted that those with more education and training are more likely to be
successful in the MSE sector. As such, for small businesses to do well in Kenya, entrepreneurs
need to be well equipped in terms of skills and management. MSEs in ICT appear to be doing
well with the sprouting of many commercial colleges offering various computer applications.
5.3.2 Business location and Business Performance.
The research established that most of the businesses were close to the tarmac road and got their
energy from electricity (from KPLC). Further, the most of the businesses get their water from
a borehole. A majority of the entrepreneurs owned a mobile phone that was a smartphone.
Further, majority of the businesses were at a place with mobile network coverage and therefore
the entrepreneurs used the internet regularly. Their homes although were not connected to the
sewage system. These findings noted that MSEs located in urban areas typically have a relative
ease of access to customers and the inputs required (i.e. finance, premises, technology, etc.) to
produce goods or services. MSEs located in urban areas may benefit from agglomeration
economies and spatial externalities (i.e. specialized infrastructures, information, network of
suppliers, specialized labour, specialized knowledge, concentration of existing exporters, etc.).
Further, De Grip and Pleijers (2019) detected that urban firms benefiting from external
agglomeration economies were more likely than rural firms to be exporters. However, the costs
associated with most inputs are generally higher in urban areas, which may constrain MSE
development. Seo and Lee (2019) suggested that enterprises located in urban areas might face
different closure possibilities than their rural counterparts.
55
5.3.3 Prior Entrepreneurial Training and Business performance
The study found that the entrepreneurs received training on entrepreneurship, keeping records,
marketing, generating business ideas, financial literacy, adding value to food items, registering
businesses, basic writing and use of computers. The study also established that most of the
entrepreneurs were challenged by the distance to the training venues and preferred somewhere
within their county in order for them to save time and reduce costs. The findings conform to
the findings of Lackeus (2013) asserts that experience is the best predictor of business success,
especially when the new business is related to earlier business experiences. Entrepreneurs with
vast experiences in managing business are more capable of finding ways to open new business
compared to employees with different career pathways. Additionally, the findings concur with
Mitchelmore and Rowley (2010) who discovered that training has the ultimate effect of
shaping entrepreneurial competency or orientation and therefore contributes to entrepreneurial
survival and performance.
5.4 Conclusions
5.4.1 Socio-demographics and Business Performance
The study concluded that socio-demographics have a positive and significant effect on business
performance. The study concluded that demographics such as age and level of education affect
the performance of a business to a great extent. With many young women and men unable to
secure formal employment opportunities, encouraging entrepreneurship is an ever more
important way of harnessing their enthusiasm, energy and ambition to contribute to economic
development while record keeping, inventory control, operation of a bank account are some of
the key things that if taught, the youth enterprises will stand a higher chance of surviving
because a lack of skills has been seen as a major challenge to entrepreneurs and thus skills
acquired through training can provide a long lasting solution towards survival of businesses.
5.4.2 Number of business location and Business Performance
The study further concluded that business location has a positive and significant effect on
business performance. Specifically, the study showed that the more a business is in different
areas, the more it grows and hence better performance.
56
5.4.3 Prior Training Experience and Business Performance
The study concluded that prior training experience has a positive and significant effect on
business performance. The study deduced that the content of training positively significantly
influence business performance.
5.5 Recommendations
5.5.1 Socio-demographics and Business Performance
The study recommends that the government and private sector through CSR should look at
ways in which they can help founders of SMEs through both age and gender specific programs
that can positively affect business performance. Programs such as female only incubators can
help bridge the gap between female founders and their male counterparts.
5.5.2 Number of business location and Business Performance
The study recommends that improving access to number of business location through
infrastructural development will enhance business performance. In addition, the government
should also play a part in subsidizing costs through business grants that help entrepreneurs
expand into other locations much quicker.
5.5.3 Prior Training Experience and Business Performance
The study recommends that the capacity of agripreneur’s should be enhanced through trainings
and workshops as appropriate. The study also recommends that SME businesses in Kenya to
grow and become sustainable, concerted effort should be made by SME business owners in
building social networks that guarantee success. Networking brings in new clients, and creates
loyalty for existing clients hence the ability of SME’s to grow. SME owners should equally
invest in their own business education, the education of their employees and family members
regarding business operations. Secondly, SME business owners should enhance their business
education so as to understand the intricate operations of business, not only in value addition,
but also how to develop and maintain social networks with clients. Broadening the content of
training which will equip the trainees with technical and managerial knowledge on how to
successfully operate the business.
57
5.5.3.1 Recommendations for Further Studies
A comparative study should be carried out to compare whether the findings also apply for other
sectors in different areas in order to validate whether the findings can be generalized to others
in Kenya. The study also recommends further studies to focus on other factors which are not
covered in this study such as competitors, economy, technology and politics.
58
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APPENDICES
Appendix I: Letter of Introduction
CONSENT FORM FOR THE METRO AGRIFOOD LIVING LAB PHASE II
PROJECT
Your privacy is very important, and all information collected will be handled responsibly. An
effort will be made to be as open and transparent as possible with how your information is
handled. All project members who come in contact with your personal information are aware
of the sensitive nature of the information that you have disclosed to us. They are trained in
the appropriate use and protection of your information. Only necessary/relevant information
will be collected, and this information will only be shared with your consent. Our privacy
protocols are in accordance with the USIU-Africa’s regulatory body Institutional Review
Board.
Information will be collected, used, and disclosed for the following purposes:
To establish and maintain contact with you
To send you newsletters and other information mailings
To remind you of upcoming opportunities
To use your photos on marketing materials, reports & social media exclusively for
this program
By signing this form, I have agreed that I have voluntarily and freely given consent to the
collection, use and/or disclosure of my personal information as outlined above. Additionally,
I accept the above conditions for continuing being part of the Effectiveness of the Metro
Agri-Food Living Lab for Gender Inclusive Youth Entrepreneurship Development in Kenya
Project.
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__________________ ___________ ______________
_____________
Full Name Signature Phone Number Date
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Appendix IV: Research Questionnaire
METRO AGRIFOOD LIVING LAB BASELINE AND VERIFICATION TOOL
1. Name
2. Unique Code
3. What is your gender?
Male [ ] Female [ ]
4. What is your Date of birth:
5. What is your County of residence?
a. Sub-county………………………………………………………
b. Nearest prominent feature e.g. school/church/hospital/police station, any
other……………………..
6. What is your marital status?
Single [ ] Married [ ] Widowed [ ] Divorced [ ] Separated [ ]
7. What is your highest level of Education?
No formal education Technical Training/ Polytechnic
Some primary school College
Finished primary school Bachelor degree
Some high school Masters
Finished high school Others Specify
Households
8. Who is the head of your household? (State whether it is father, mother, yourself,
husband/wife, other please specify)
___________________________________________________
9. How many people (family members or others) do you support through your business?
(indicate the number)
10. Which of the following best describes your household income:
I rely entirely on somebody else’s income [ ]
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My income contributes to a few household expenses [ ]
I contribute the most to household expenses [ ]
I am the main provider in my household [ ]
11. Which of the following phrases describe best your feelings about your household's income
these days:
I live comfortably on the present income. __________________________________
My present income is just enough for survival ___________________________
I find it hard to manage on the present income. ___________________________
I find it very hard to manage on the present income. ___________________________
Infrastructure access.
12. How far is your business from the nearest tarmac road?
Less than 1Km [ ] Between 1-3 Km [ ] More than 3 Km [ ]
13. What is your source of energy (tick all that apply)
Electricity (from KPLC) [ ] Solar [ ] Kerosene [ ] Biogas [ ]
Other specify: _____________________________________________________
14. What is your source of water? (tick all that apply)
Piped water supply from the County Government [ ] Borehole [ ] River [ ]
Spring Water [ ] Harvesting [ ] Buying [ ]
Other specify: _____________________________________________________
15. Do you own a mobile phone?
Yes [ ] No [ ]
i) If yes would you consider to be a smart phone?
Yes [ ] No [ ]
ii) Thinking of a normal week, how many days do you use it to make business calls,
receiving/ making payments or any other business
use:________________________
iii) Is your business area connected to a mobile network?
Yes [ ] No [ ]
iv) Do you use internet on your phone?
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Yes [ ] No [ ]
a. If yes, how much time do you spend in a week on internet?
________________________________
b. How much money do you spend in a week on internet?
___________________________________
16. Is your business or home connected to a sewage system?
Yes [ ] No [ ]
Business
17. The business was started by
Myself [ ]
Myself with Partner [ ]
My family [ ]
Myself and family [ ]
Bought from someone [ ]
Other specify [ ]
18. List of assets owned/leased/used by the Business?
a. Available evidence of the lease agreement/title/logbook/payment.
19. How did you finance the start of your business?
Own savings only [ ]
Informal borrowing and own
savings [ ]
Loans [ ]
Government funds [ ]
Sponsor [ ]
20. How much money did you spend to start your current business?
21. What is the overall value of your agribusiness today? (Probe/notes)
a. Any other information to support the evaluation and assessment
22. How long have you been in agribusiness (months)
_________________________________________
23. How many businesses have you owned in the past?
________________________________________
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24. What is the nature of your agribusiness (check all that apply)?
Producer [ ]
Processor [ ]
Retailer [ ]
Broker [ ]
Supplier [ ]
Consultant [ ]
Trainer [ ]
Extension services [
] [ ]
Others (specify):
________________________________________________________________
25. Please provide a brief description of your agribusiness’s main activity.
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
_______________________________________
26. My current typical monthly sales are (Ksh):
____________________________________________________
27. How many hours per week do you spend on your business?
_______________________________________
28. Are you engaged in any other income generating activity besides this agribusiness?
Yes [ ] No [ ]
If yes, please specify __________________________________________________________
29. What kind of records do you keep? Tick all that apply
Total sales
[ ]
Expenses [ ]
Credit customer
[ ]
Supplier [ ]
Customer
names [ ]
Revenue [ ]
Profit and
Losses [ ]
Stocks
[ ]
Goods sold
[ ]
Costs of sales
[ ]
Others
___________
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30. How do you keep these records? Tick all that apply
Receipts from those I buy from [ ]
Record in a receipt book [ ]
On a computer [ ]
Record SMs transactions [ ]
Keep a file [ ]
Commit to memory [ ]
Written ledger [ ]
Other:________________________________________________________________________
Take a clear picture of the evidence Receipts, ledgers, file etc….
31. What challenge(s) do you face (if any) while implementing/scaling up your business? (Please
rank from the highest barrier as 1 to the lowest as 3)
a) Availability of raw materials h) Lack of business-related knowledge
b) Lack of technical skills i) Compliance and regulatory issues
c) Poor Market access j) Customer acquisition and retention
d) Absence of external funding k) Lack of time due to household work/childcare
e) Poor Business Model l) I do not face any difficulties related to my
business
f) Lack of human resource m) Other/Specify:
32. How many employees are in your agribusiness? (Probe).
___________________________________how many are male------- and how many are
female --------
33. How many of those employees are family members (Probe).
____________________________________
34. Who makes decisions regarding the income from your agribusiness?
Myself My spouse (husband or wife)
My parents or guardians Other
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35. Out of your total monthly sales, how much do you spend on…?
a) Salaries (amount) Ksh. ______
b) Savings (amount) Ksh. ___________
c) Personal expenses (amount) Ksh. _____
d) Other business expenses (amount) Kshs. _______________________
36. As far as your personal finances, how often do you keep/put money aside or save (Circle one)?
Daily Weekly Monthly Once every 3
months
Once every 6
months
Almost
never
Never
On a scale of 1-5 where 1=Strongly Disagree, 2-agree, 3=Neutral,
4-agree, and 5=Strongly Disagree, please tick the appropriate box
about the following statements.
SD D N A SA
37a. Most of your family, friends and neighbors are in a similar
financial situation as you are
37b. In the morning, you usually know approximately how much
money you will earn that day.
38c. You are prepared to spend now and let the future take care
of itself
38. What legal documents does your business have? (Please tick all that apply):
County government License [ ]
Company registration [ ]
KEBS registration [ ]
Public health certificate [ ]
Halal registration [ ]
Union registration [ ]
KRA PIN [ ]
NEMA certificate [ ]
Business name [ ]
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39. Available as proof.. (Upload)
40. What is the geographical coverage of your business/Market (Towns & Counties):
_____________________________________________________________________
____________
Funding
41. I am familiar with the following sources of funds
Bank loans Equity (owner provided capital)
Mobile money Government grants
Saccos Table banking
42.a. In the past 2 years, which of the below personal financing sources have you relied upon
most in an emergency (rank from most frequent to least frequent)
Sell something as an asset or something
valuable
Savings
An informal private lender (loan shark) A formal financial
institution
Money from working more or finding work for less employed household members
42.b. In the past 2 years, which of the below non-personal financing sources have you relied
upon most in an emergency (rank from most frequent to least frequent)
Religious leaders or community leaders A community welfare group or
fund
From colleagues or a loan from an
employer
Family, relatives, or friends
Some other source (specify)
42.c. In the past 2 years, which of the below personal financing sources have you relied upon
most in regular business (rank from most frequent to least frequent)
Sell something as an asset or something
valuable
Savings
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An informal private lender (loan shark) A formal financial
institution
Money from working more or finding work for less employed household members
42.d. In the past 2 years, which of the below non-personal financing sources have you relied
upon most in regular business (rank from most frequent to least frequent)
Religious leaders or community leaders A community welfare group or
fund
From colleagues or a loan from an
employer
Family, relatives, or friends
Some other source (specify)
43. Do you participate in an informal savings group or investment group e.g. Chama or
SACCO?
Yes [ ] No [ ]
44. Would you find formal financial services complicated and confusing
Yes [ ] No [ ]
45. What have been the major challenges in your attempt to raise funds for your business?
I do not know where to get the
funds
Lack of security
Lack of business records
Training
46. List trainings (workshops, seminars, conferences) attended in the last three years.
___________________________________________________________________________
___________________________________________________________________________
____________
47. In what areas have you received training?
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Keeping records Use of computers
Basic writing Marketing
Adding value to food
items
Generating business
ideas
Registering businesses Entrepreneurship
Financial literacy Other
48. What would you say are the main challenges to you attending training?
Distance to training
venues
Difficult training
Family I feel bad in the classroom
Low education level Lack of opportunity
Fees required Previous training I attended did not help
me
Other
49. If offered the opportunity to train, would you prefer that the training takes place;
Near my home or business
Somewhere within my
county
Away from my county
Why?
50.a. If offered the opportunity to train, would you prefer that the training takes place near your
home or business, why?
50.b. If offered the opportunity to train, would you prefer that the training takes place near
somewhere within your county, why?
50.c. If offered the opportunity to train, would you prefer that the training takes place away
from your county, why?
Mentorship
53. Do you have a person that you look up to as a mentor or coach? Yes
No
If Yes, who is this person to you?
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Parent Religion or community
elder
Spouse Government officer
Relative A business man or woman
Other (specify)
54. If Yes, which of the following areas do they help you to improve?
Business Education
Family management Religious matters
Personal discipline Others
55. Which of the following best describes your feeling on mentorship?
It is a good thing
It is a bad thing
Not sure
56. What would you say are the main challenges to mentorship?