Derrick W. Black

101 First Avenue Spartanburg, SC 29302 (864) 809-0090 derrick_blck@yahoo.com

CAREER SUMMARY

Highly motivated professional with proven supervisory and logistics management abilities seeking an opportunity with a company so that I can demonstrate and apply my capabilities to a challenging career that utilizes my logistics management and warehouse/dock experience.

ACCOMPLISHMENTS

• Top 5% producer onsite with 250 employees 2014& 2015• Prospector of new business with 25% - 30% sell rate (nearly double the average).• Efficiently built and managed middle market account base of mid-sized shippers.• Excellent relationship enhancer to ensure customer loyalty and product immersion.• Proven Management and leadership abilities for over 125 employees • BayGroup Situational Sales Negotiation Training 2013• The Challenger Sales Model Training 2015

SUMMARY OF PERSONAL SKILLS

Strong leadership abilities Professional work ethic Trustworthy and dependable Organized, accurate, and attentive to details Effective communication skills Budget and Financial savvy Maintain strong customer relations Goal and Results-oriented

EMPLOYMENT HISOTRY/SUMMARY OF EXPERIENCE

UPS Greenville, SC May 2011- PresentUPS Inside Sales• Applies business and industry knowledge to gain thorough understanding of how key factors

impact business strategies & customer organizations in areas such as industry trends, global business perspectives, and organizational structures including day to day functions.

• Provides financial expertise by analyzing and evaluating financial data, patterns and trends to determine the financial impact of a decision for all parties involved.

• Evaluates logistic sales solutions that support the customer’s strategic business objectives by matching features, application of services & technology solutions to enhance and streamline overall shipping process.

• Relates supply chain and logistics knowledge of the flow of materials, information, and finances involved in manufacturing and distributing products to resolve issues, increase cash flow and achieve business objectives.

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Walt Disney World (DC) Jonesville, SC June 2006 – Feb 2011 Inbound Operations Supervisor

• Lead teams to meet and exceed business objectives (client and corporate service, quality and contribution goals, as well as financial, metric and employee satisfaction goals), ensuring theConsistent achievement of all financial and operational KPI’s across the site.

• Direct involvement in recruitment, selection, induction and ongoing skills development for all direct reports. Personnel goals measured and reviewed often to ensure best talent is brought in and retained for optimal job performance/satisfaction which results in better performance.

• Line Supervisor responsible for Coaches/Team Managers and managing the day-to-day operations of a team of Agents/Advisors handling customer questions and issues. Supervisor responsible for multiple teams with more than one client.

• Conduct meetings with Coaches/Team Managers as needed. Ensure goals are consistently achieved and appropriate actions taken to address any shortfall—to include quarterly reviews.

Invista, Spartanburg SC Jan 2000– May 2006Warehouse Supervisor/Safety Facilitator

• Accomplishes warehouse human resource objectives by selecting, orienting, training,

assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures.

• Meets warehouse operational standards by contributing warehouse information to strategic

plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying warehouse system improvements.

• Maintains warehouse financial standards by providing annual budget information; monitoring

expenditures; identifying variances & implementing corrective actions.

Real Estate Investor Real Estate Investment Company/ Foreclosure Remedies 2005 to 2009

• Self-motivated owner, operator and manager a Real Estate investment company in the Spartanburg and Greenville area. I work with analysts to prepare cash flow, return and profit forecasts, sensitivity and risk analyses.

• Act as primary investor manager with lenders and equity investors. Maintain cash flow, profit, and return forecasts. Responsible for all aspects of business operations including: customer service, Real Estate acquisition, marketing, administration and finance.

• Duties include, but are not limited to; profit and loss statements, balance sheets, bookkeeping, forecasts, property acquisition, rehab, marketing and sales.

Volunteer Experience: Meals on wheels (2015), Lunch Bunch Mentoring Program (2013), Boys & Girls Club of the Piedmont (2015) and Boys Home (2012)

BA in Business Management Liberty University, Lynchburg VA