derrick bell sysadmin

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DERRICK I. BELL Phone: (818) 675-2435 E-Mail: [email protected] Objective To utilize my leadership, managerial, budgeting, planning and execution skills gained in the military, as well as my civilian career and education, to gain employment as a Systems Administrator. Skills Experience with and proficient in Office365, Sharepoint, Windows Server 2012, Mac OSx, Exchange Server, Active Directory, VMWare, Citrix, Project2013, Lean Six Sigma Methodologies, Agile and other Project Management Methodologies, PBX Administration, Digium Phone System, Polycom phones, Naval Communications Circuit Operation and Administration, INSZoom, SQL, Database Management and Administration, Contract Negotiation, Vendor Management, and Account Management. Experience Global Immigration Partners 2014- Present Systems Administrator o Developed and managed a central tracking system in SharePoint to track total lifecycle of ticket, and created monthly reports for C-Level management of risks and recurring issues within the firm’s network. o Managed a network of 37 users consisting of attorneys and support staff. Utilized Active Directory and Exchange365 to create and manage user and email accounts; created and implemented group policies and grant/restrict permissions levels as directed by management. o Responsible for the drafting, creation, and implementation of company policy and procedures pertaining to all technological assets of the firm, resulting in reduced employee downtime. o Responded to trouble ticket requests and provided training and support to staff on all technological assets, including mobile devices, laptops, PC’s, scanners, copiers, printers, and proper information security protocols. Escalated advanced, as well as out-of-scope, issues to third-party venders. o Responsible for the creation and implementation of the firm’s Emergency Action Plan and Disaster Recovery Plan.

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Page 1: Derrick Bell sysadmin

DERRICK I. BELLPhone: (818) 675-2435 E-Mail: [email protected]

ObjectiveTo utilize my leadership, managerial, budgeting, planning and execution skills gained in the military, as well as my civilian career and education, to gain employment as a Systems Administrator.

SkillsExperience with and proficient in Office365, Sharepoint, Windows Server 2012, Mac OSx, Exchange Server, Active Directory, VMWare, Citrix, Project2013, Lean Six Sigma Methodologies, Agile and other Project Management Methodologies, PBX Administration, Digium Phone System, Polycom phones, Naval Communications Circuit Operation and Administration, INSZoom, SQL, Database Management and Administration, Contract Negotiation, Vendor Management, and Account Management.

ExperienceGlobal Immigration Partners 2014-Present

Systems Administrator

o Developed and managed a central tracking system in SharePoint to track total lifecycle of ticket, and created monthly reports for C-Level management of risks and recurring issues within the firm’s network.

o Managed a network of 37 users consisting of attorneys and support staff. Utilized Active Directory and Exchange365 to create and manage user and email accounts; created and implemented group policies and grant/restrict permissions levels as directed by management.

o Responsible for the drafting, creation, and implementation of company policy and procedures pertaining to all technological assets of the firm, resulting in reduced employee downtime.

o Responded to trouble ticket requests and provided training and support to staff on all technological assets, including mobile devices, laptops, PC’s, scanners, copiers, printers, and proper information security protocols. Escalated advanced, as well as out-of-scope, issues to third-party venders.

o Responsible for the creation and implementation of the firm’s Emergency Action Plan and Disaster Recovery Plan.

o Responsible for the planning and the successful opening of a satellite office, for seven employees. Coordinated with outside vendors for the purchasing, scheduling, delivery, and installation of all furniture and technical assets. Managed the creation of a VPN, enabling remote users to connect to the main office’s network and phone system.

o Worked as a liaison between C-Level management and outside vendors to ensure the timely delivery and installation of all technological equipment.

o Evaluated, and negotiated, and advised C-Level management of all RFP’s with consideration to time and budgetary constraints, in accordance with the company’s corporate strategy.

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United States Navy 2007 - 2011o Four years Active Duty attached to the USS Cleveland (LPD7), Naval Station San Diego, and Command

Carrier Strike Group Two.

o Military Clearance Level: Top Secret

Command Carrier Strike Group Two (2010-11)

Network/Systems Administrator-VIXS Technician

o Managed and personally accounted for approximately $400K in computer, network, and communications equipment, ranging from unclassified to top-secret material.

o Planned, scheduled and coordinated inspections for CSG2 (12 ships, 8 air squadrons), reporting results to the Admiral in Charge, via the chain of command.

o Oversaw a command-wide migration from Windows XP to Windows 7. This included updating MS Office programs and troubleshooting any user issues that arose from the migrations.

o Responsible for planning, calendaring, coordinating and monitoring of all of the ship’s video-conferences. Provided support for troubleshooting on all video-conferencing equipment.

11 direct-reports

o Network administrator for a command of 88 Senior Enlisted and Commissioned personnel in support of the Admiral in charge of the George H.W Bush Strike Group.

o Collateral Duties: Department Supply Officer, MWR Representative, Assistant Command Fitness Leader

Naval Station San Diego (2009-10)

Command Master At Arms-Leading Petty Officer

o Responsible for coordinating with the JAG officers, and aiding them in the gathering and preparation of the documents needed for all non-judicial punishments.

o Promoted to Leading Petty Officer of the Command Master at Arms Division - directly responsible for a division of eight junior and senior personnel.

o Oversaw and implemented the base-wide urinalysis program in accordance with the Navy’s Zero Tolerance Policy.

USS Cleveland (2008-9)

Radio Operator and Technician/IT Help Desk

o Responsible for the operation, maintenance, and accountability of all communications assets of the ship.

o Performed daily watch-watch turnover of all cryptologic equipment and information.

o Responsible for the composition, release, and dissemination of all Naval message traffic of the ship.

o As the work center supervisor, I was responsible for the assignment, scheduling, and follow-up on all preventive and corrective maintenance on equipment.

o Collateral Duties: Security Reaction Team, Division MWR Rep.

EducationWestern Governors University- BS Business-Information Technology Management

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Anticipated graduation date: June 2016Business Analyst Boot Camp

Completed January 1, 2016 through American Technology ConsultantsNaval “A” and “C” Schools for Advanced Electronics, Information Technology, and Leadership. 2007-2011

Naval Enlistment Classification: 2735- Information Systems Administrator

Professional CertificationsLean-Six Sigma Yellow Belt- SixSigma.us

Completed: September 2015CSM-Certified ScrumMaster

Exam Scheduled: March 2016PMI- CAPM

Exam Scheduled July 2016