DENNIS HICKS LINKEDIN PROFILE

(214) 679-5210 | 1904 Eastfork Lane, Wylie Texas, 75098 | hickswylie@yahoo.com

PRODUCTION PLANNING MANAGERA production planning and quality control expert offers a proven record in supervising inventory control, contract manufacturing, and customer service. Excels in hiring, training, and building teams while ensuring solid communications with clients, senior management, vendors, and other stakeholders. Analyzes and resolves problems with materials in order to ensure on-time delivery of high quality products to customers.

CORE STRENGTHS

Account Management – Budgeting & Forecasting – Customer Service – Public Relations – ProcurementInventory Control – Loss Prevention – Operations – Quality Control/TQM – Training & Development

Telecommunication – Strategic Planning – Policy Development – Process Improvement – Administration

SELECT CAREER HIGHLIGHTS

Reduced material write offs due to incorrect BOM’s and work orders by 80% by working with engineering to correct BOM’s continually and address work order variances as needed.

Corrected inventory inaccuracies by performing regular cycle counts on selected inventory.

Saved the company money by uncovering differences in bill of material vs. actual that were not covered in the original sales price quote.

Developed and implemented process improvements that included electronic logs to monitor non-conforming products and a more efficient tracking system for items returned to vendor.

PROFESSIONAL OVERVIEW

FLEXTRONICS INC. 2002-2015PRODUCTION PLANNER/SCHEDULER

Planned and scheduled multiple customers concurrently and provided program leadership through effective direction of the production team.

Evaluated material availability and resources each monthly, in order to forecast needs to meet future demand and ensure on time delivery to clients.

Established solid communications with program managers, clients, and plant management teams. Scheduled and led meetings with engineering, purchasing, and quality assurance teams in order to

create cohesion and convey strategies/plans to achieve program success. Created and managed work orders from start to finish, ensuring assemblies were built on schedule,

according to specifications, and in time to meet customer demand.

INVENTORY CONTROL ANALYST Ran cycle count reports and performed inventory audits; compiled weekly metrics and created graphs

for receiving, warehousing, and shipping areas for corporate locations and individual sites.

DENNIS HICKS (214) 679-5210 | hickswylie@yahoo.com | Page 2

Researched data and ran reports to identify reasons for inventory inaccuracies. Processed site write offs, creating paperwork and getting approval by management and finance.

FLEXTRONICS INC. continued…MRB COORDINATOR

Managed nonconforming material and processed paperwork for sign off and return. Created and processed rework travelers and play transactions in system.

QUALITY RECEIVING INSPECTOR/RECEIVING CLERK Inspected incoming materials to specification and moved items in the system to stock; materials

included electrical parts, chassis, plating, and paint. Received and processed materials from outside vendors; performed inspections and stocking. Trained three employees and led the team in identifying rejected material early to prevent delays.

DYNAMIC DETAILS INC. PRIOR TO 2002QUALITY CONTROL SUPERVISOR

Oversaw all quality employees across the organization, monitoring output and adherence to quality standards; personally researched and analyzed customer quality issues to ensure proper resolution.

Supervised and trained receiving inspectors and reviewed/evaluated incoming materials as well as nonconforming incoming and in-house materials.

Built a cohesive working relationship with vendors to solve nonconforming issues while working closely with engineering and purchasing to identify resolution strategies on the company-side.

Inspected products such as PC boards, components, IC’s, sheet metal, and enclosures. Programmed optical gauging machines to inspect PC boards according to blueprint specifications for

first parts, final inspection, and for customer first articles. Trained all quality control personnel across three shifts in programming machines and properly reading

and understanding blueprints. Operated punch press machine, the View 1220, OGP and manual digitizer, and forklifts; also performed

administrative duties related to quality.

EDUCATION & CREDENTIALS

IPC-A-610D Certified IPC Specialist Course (Acceptability of Electronic Assemblies)

SMU-Basic Statistical Process Control Certification

Phillip Crosby-Quality Work Group Education Certification

Belcore-Telecommunication Standards/ ISO 9001 Certification