Demo – KACE K1000 System Management Appliance

Quick Start Guide

Product Domain: Cloud Client Computing

Author: Dan Coleman

Version: 1.01

Table of Contents 1 Product Overview ............................................................................................................................................ 3

1.1 Lab Preparation Considerations and Caveats .................................................................................. 3

2 Introduction ..................................................................................................................................................... 4

2.1 Lab Topology and Essential Information ......................................................................................... 4

3 Getting Started with KACE K1000 System Management Appliance ..................................................... 6

3.1 KACE 1000: Agent Provisioning .................................................................................................................... 9

4 System Patching ............................................................................................................................................ 11

6 Reporting ........................................................................................................................................................ 19

7 Summary ........................................................................................................................................................ 22

1 Product Overview The Dell KACE K1000 Systems Management Appliance provides comprehensive management of PCs,

servers, Macs, Chromebooks, smart phones, tablets, printers, networking gear, and other network-

connected non-computing devices. The KACE K1000 is easy to use and its appliance-based architecture

enables rapid deployment -- typically in a few days. It also delivers a comprehensive set of features to

fulfill your systems management needs – from initial computer deployment to ongoing management,

security and support, regardless of your organization’s size.

1.1 Lab Preparation Considerations and Caveats

It is in your best interests to ensure the demo environment you will be demonstrating is clean & tidy

before you begin. For this reason we would recommend, where possible, you log in to your demo at least

15 minutes prior to delivery and check the following;

1. Familiarize yourself with the environment during this time and check any specific features you

are expecting to demo.

2. Most importantly, be crystal clear with yourself on what it is you plan to show. A full demo of

every feature described below (with questions) can take several hours. If you only have a short

time slot be sure to focus on the key points that address the customer’s pain points and will

drive value home to them.

3. Ensure that you have scheduled the demo for sufficient time so as not to have the demo end

before you are finished with the customer.

2 Introduction

In this guide you will find the OS 9 Emulator demo that is available through https://demos.dell.com The

guide details the demo options available to the user enabling the demonstration and learning of Dell OS

9. The guide provides steps by step instruction on how to setup up the emulator and offers an example

configuration scenario as part of the setup.

The guide and demo are focused on the following elements:-

Providing a facility to enable engineers to learn the OS 9 command structure and the various

configuration options

Provides an example setup on how to use the OS 9 emulator

2.1 Lab Topology and Essential Information

The diagram provides detail on the setup of the demonstration environment. The environment

provided is self-contained and has a number of virtual machines images provided for use.

Lab Addressing and Login Details

Please pay attention to the ip addressing and login details provided. These are essential for the successful

completion of the lab. The information will be required during various phases on of the lab.

The following tables provides ip addressing and login credentials for all elements needed to complete

the lab:

Username Password

demouser password

IP Address System

172.20.0.7 Target IP

3 Getting Started with KACE K1000 System

Management Appliance

1. Start by clicking on the DELL START HERE!! Desktop icon (located on the upper left hand corner) to

access the K1000 Administration Console

NOTE: For International Users – you can access the K1000 Administration Console in a supported

localized language by selecting the DELL OTHER LANGUAGES Desktop icon (located on the lower

left hand corner)

Select your desired language and click on the START FIREFOX button to proceed

(Once the browser is started go the following URL: http://K1000/admin)

2. Login into the K1000 Administrative Console with the following credentials:

Login ID: admin

Password: dellkace4u

3. You should get the K1000 Summary Page:

You are now ready to proceed with the exercises.

NOTE: Your environment is pre‐configured with sample data. You should already have 4 clients under your

Computer Inventory (as shown below):

You will be adding 1 additional client and other data to this Demo appliance!

CAUTION:

If your environment DOES NOT show as shown above, you should reset your environment prior to

proceeding. Use the RESET MY DEMO button on the desktop to re‐establish:

3.1 KACE 1000: Agent Provisioning The Dell KACE K1000 Systems Management Appliance manages computers via the K1000 Agent.

The Agent software must be installed on the computers in your environment that you wish to

manage. This software allows the K1000 appliance to collect inventory data and carry out tasks

like installing and removing software, applying patches, and running scripts.

You will deploy the Agent software to a single machine. You can use Single Machine

Provisioning one or more times to deploy the software to your test machines.

Single Machine Provisioning

This exercise walks you through the process of installing the agent software to a single machine from the K1000 Management Center.

Go to the Settings > Provisioning > Single Agent Provisioning

Enter data into the following fields:

Target IP: the IP address of the machine you would like to provision (use

172.20.0.7) Action and Platform should already be set to Install Agent and

Windows

Domain: the domain that you login to, such as KACE \admin. (Leave this blank)

User Name: the administrator account for installing the agent. (use:

demouser) Password: the password for the account you entered above.

(use: password) Click the Run Now button

During this step, the provisioning of the client will take place in approximately 1 minute. The screen will

look like similar to the screenshot. Click the Refresh button (at the bottom of the page (lower right hand corner) to update the status.

You should see a 1 under the “Pending” column, and a 1 under the “Succeeded” column when the

agent has deployed correctly.

Verify Inventory

Go to the Inventory tab and verify that the system you just provisioned appears on the list of Computer Inventory.

4 System Patching K1000 Patching helps you to keep machines in your network more secure, by allowing you to detect

needed patches and apply authorized patches that have been detected as needed. You have the

ability to create differing patch schedules for different sets of machines. By doing so, you can choose

which patches to look for and/or apply and set the actual calendar for work to happen differently on

each schedule, if desired.

Now that you have 1 new managed client on your K1000 appliance, we will show you how to run a

patch schedule, you will be able to specify a set of machines to target, by picking a label assigned

to a group of machines. Start Patch Detection

Go to the Security > Patch Management > Schedules

Create a new schedule as shown below.

1. Enter a Schedule Description: i.e. “MY Windows 7 Critical Patches”

2. Limit the Run to Machines to your Windows 7 Machine

3. Limit Detect to: “Windows 7 Critical Patches”

4. On “Reprompt Interval” change to 5

5. Click on SAVE

6. Once the document has been saved, click on the SAVE and RUN NOW button This job is currently set to only run on your connected Windows 7 machine, which should

include the test machine you added in an earlier exercise.

Review Deployed Patches on Machine Once the Patch Schedule has run (this may take up to 30 minutes) you can open the inventory

record of the machine and review the patches applied as shown.

To verify that your Patch Schedule has been scheduled to run on your system, page down to the

bottom of the Patch Schedule document and verify that your system is listed under the “Scheduled

Tasks Status” (as shown below):

Once the Patch Schedule has had the opportunity to run, you can view the patch progress by

going to the inventory record of your machine:

Click on the "Patch and Deploy Status" link on the Security section and review the results of

the Patch schedule(s).

Click on the "Patched" option under the Deployment Status section to display the list of patches

that have been applied.

In this exercise you will be deploying software also known as a Managed Installation.

Managed Installations are the most common and simplest method for distribution, enabling you to

deploy software to managed computers on your network, using an uploaded installation file. For a

Managed Installation (MI), the K1000 allows you to use common file formats like .MSI, .EXE, .ZIP for

software deployment.

Create a Managed Installation Record

1) Click on DISTRIBUTION ‐ MANAGED INSTALLATION

2) From the Choose Action dropdown select ADD NEW ITEM

3) Populate the Software record for 7‐Zip (as shown)

4) Select the Installation Command to “Override Default Installation”

5) From the + Command Lines section, expand it to display the posted parameters:

6) Copy the first command line shown (msiexec.exe /i "7z920.msi" /qn /norestart) and paste into the Run Parameter s fields (as shown below)

7) Enabled the Managed Action by selecting “Execute anytime (next available)” from the

dropdown and limit the deployment to your Windows 7 machine as shown

8) Click on the SAVE button to complete

9) Force a Machine Check in to run the managed installation right

away go to INVENTORY – DEVICES

Open the record for YOUR Windows 7 machine and click on the "Force Inventory Update" button.

This will force the agent to run the Managed Installation on the client as well as any other tasks

required (i.e. Inventory, patching, etc.)

10) Verify that the Software has been deployed

After a few minutes go back into the inventory record of the machine and expand the "Installed

Programs" link under the Software section. The 7‐Zip 9.20 program should be listed as shown

Deploy Microsoft Office

To deploy Microsoft Office it is necessary to create an *.MSP file for installation. Microsoft

allows the creation of a MSP file for installation, by running setup.exe /admin from the

installation directory.

The generation of the MSP file and the zipped file needed for the deployment has already been

created in this environment. For additional details on the step up steps please review KACE techno

documentation available at

http://www.kace.com/support/kb/index.php?action=artikel&cat=4&id=992&artlang=en

1) Create a Managed Installation Record

(Note that the installation files and configuration has already been created and can be found under

DISTRIBUTION ‐ MANAGED INSTALLATIONS !!)

Review the record titled Microsoft Office Standard 2010 (as shown)

2) Configured Managed Installation Record to deploy to a Machine

Configure the Managed Installation Record to deploy Microsoft Office 2010 to your Windows 7 client

Under the "Limit Deployment to Listed Machines” section, select your Windows 7 client (i.e. KACE‐CL4) and save the changes.

3) Force a Machine Check in

To run the managed installation right away, go to INVENTORY ‐ COMPUTERS

Open the record for your Windows 7 machine and click on the "Force Inventory Update" button.

This will force the agent to run the Managed Installation on the client as well as any other tasks

required (i.e. Inventory, patching, etc.)

4) Verify that the Software has been deployed

After a few minutes go back into the inventory record of the machine and expand the

"Installed Programs" link under the Software section. The Microsoft Office 2010 programs

should be listed as shown.

NOTE – This deployment will take several minutes to complete!

6 Reporting

The K1000 utilizes flexible, wizard‐based reporting tools to easily generate routine and ad‐hoc reports on

any K1000 function. It comes complete with 90+ pre‐configured reports, and allows users to create

custom reports directed to specific needs

Run a Software Inventory Report

1. Step1. Go to the REPORTING tab

2. Step 2. From the 'View by:' dropdown select SOFTWARE

3. Step 3. Find the SOFTWARE ON COMPUTER report

4. Step 4. Click on the HTML link to generate the report

Create a Custom Report

1. Step 1. Go to the REPORTS tab

2. Step 2. From the CHOOSE ACTION dropdown select NEW (Wizard)

3. Step 3. Populate the Report Title (“Systems Hardware – Specs”) and Report Topic

(“Device”) as shown below

4. Step 4. Click on NEXT

Select the Fields to Display on Report

1. Step 1. Expand the 'Device Identity Information' section and check: IP Address & System Name

2. Step 2. Expand the 'Operating System Info' section and check: Name & Version

3. Step 3. Expand the 'Processor and Device Memory' section and check: Processors, Total RAM &

Total RAM Used

4. Step 4. Expand the 'Drive Information' section and check: Total Disk Size & Total Disk Used

5. Step 5. Click Next

Drag and Drop the 'System Name' entry so it appears at the top of the list and click Next.

Also click Next on the 'Sort & Breaks' screen to accept the defaults.

Click Save at the 'Filters" options.

Once the report has been saved, click on the HTML link to view the results.

22 Dell Demo Center – https://demos.dell.com | Dell Inc., 2016

7 Summary

In this demo script you completed the following tasks:

1. You added 1 new system to Inventory which should now be listed as part of your inventory

2. You also configure a Patch Schedule to deploy Windows 7 Critical patches to your Windows 7

system. Open the Inventory record for KACE‐CL3 and verify that you have a list of patches deployed by

going to the SECURITY>Patching Detect/Deploy Status section and clicking on the ‘Patched’ link under

Deployment Status as shown

3. You also deployed new software to your Windows 7 system KACE‐CL3. You should now have

the 7‐ Zip utility and Microsoft Office 2010 suite of applications installed. Verify this by opening the

inventory record for your KACE‐CL3 and expanding the Software>Installed Programs section.

4. Finally you created a new report to show the Hardware Specs of your system. You report should

be listed under the Reporting tab of your appliance