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Instructor Guide Demand Forecasting
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DEMAND FORECASTING
Instructor Guide
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For additional information please write to: The Economic Development Institute of
The World Bank Studies Unit 1818 "H" Street, N.W. . Washington, D.C. 20433
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GENERAL INFORMATION FOR THE INSTRUCTOR
Module Use and Content
The "Demand Forecasting" module may be used as an independent instructional unit, or in conjunction with the other modules in EDI's two-week seminar on "Water Supply and Sanitation." The module includes the following presentation materials:
• An Instructor Guide • A Participant Manual • A slide/tape program
Time Required
The module is divided into four parts and requires approximately six hours to complete.
Participant Manual and Instructor Guide
The Participant Manual contains all the information and instructions required to complete the module activities.
The Instructor Guide is organized so that Instructor Notes appear on the left-hand pages, opposite the Participant Manual pages printed on the right. (The Participant Manual pages in the Instructor Guide are identical to those in the actual Participant Manual.) The Instructor Notes include suggested time requirements, steps for conducting the module activities, discussion guidelines and suggestions on presentation. The time requirements are approximate, but following the suggested times will ensure that the module does not require more than six hours to complete.
The Instructor Guide and Participant Manual both contain reference copies of the visuals and the narrative text from the slide/tape program.
Slide/Tape Program
Most of the instructional content for this module is presented in the slide/tape program, "Demand Forecasting." The slide/tape program includes 160 35mm slides which are synchronized with the narration on two accompanying audiocassettes.
The slides are inserted in carousel trays that most projectors will accommodate. The narration for Parts I and II is on the first audiocassette. The narration for Parts III and IV is one the second audiocassette. Both audiocassettes are pulsed with audible tones. These tones are cues that the slide projector should be advanced immediately to the next slide.
i
Eqqipment and Materials
Presentation of the module by an instructor to a group of participants requires the equipment and materials listed below:
For the instructor: For the participants:
• One copy of the Instructor • A copy of the Participant Guide Manual for each participant
• A flipchart easel, pad and • Paper and pencils for each markers, or chalkboard and participant chalk
• One copy of the slide/tape program (slides and audio-cassettes)
• One slide projector and white projection screen
• One audiocassette player
Instructor Preparation
The "Demand Forecasting" module is not a self-instructional program. It requires an instructor who is knowledgeable about demand forecasting methods and applications.
Instructor preparation involves a review of the Instructor Guide to become familiar with the topics, the sequence of activities and the content of the presentations. It is also useful to preview the slide/tape program in order to become familiar with the content and the synchronization of the slides with the audiocassettes. If possible, the program should be previewed on the equipment that will be used during the actual presentation.
Equipment and Facilities Preparation
Preparation of the audiocassettes for play requires rewinding them completely to the beginning. When the cassettes are loaded into the player, Side 1 should show at the top.
Preparation of the carousel trays of slides for viewing requires four steps. First, it is important to ensure that all of the slides are inserted into the tray in sequential order, with the printed numbers showing at the top right corner, along the outer edge of the carousel tray. Second, the black plastic lock ring must be turned in the
11
direction of the arrow marked "Lock" until the ring is secured on the tray. Third, the tray is placed in the operating position by lowering it onto the the projector and turning it clockwise until the tray drops down securely. Fourth, the projector must be advanced so the first slide, the title slide, appears on the screen.
Operation of the slide projector and audiocassette player should be checked prior to the presentation. At that time, it is advisable to arrange for power cords required to operate the projector and the cassette player, extension cords and extra projector bulbs. It is also useful to determine who should be contacted if assistance is needed from an engineer or audiovisual specialist.
It is important to check that each participant will be able to see and hear the slide/tape program easily. To view the slides clearly, overhead and back lighting should be kept to a minimum.
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INSTRUCTOR NOTES
Overview
The "Demand Forecasting" module includes an overview of the characteristics of demand, the determinants of demand, and forecasting methods.
The module is divided into four parts. Each part includes one segment of the slide/tape program and at least one application activity to reinforce important concepts.
Most of the activities are conducted best in small groups of five to seven participants. If the participants are not divided into small groups, you may want to do so before proceeding with the module.
Introduction Time required: 15 minutes
1. Refer the participants to the Introduction on page 1 in their manuals. Review the purpose of the module and the topic outline with them.
2. Ask the participants to describe their past experience with demand forecasting in project selection or planning. Then ask them to describe their objectives in learning about demand forecasting and how they intend to use the information. Knowing about their experience and their objectives will help you relate the content of the module to their needs.
3. Tell the participants that they will not have to take extensive notes during the slide/tape program. Their manuals include copies of the visuals and the narration text from the slide/tape program as well as summaries of all major concepts presented.
4. .Introduce Part I of the slide tape program and inform the participants that it is the first of four parts. Explain that Part I includes an overview of the module and a review of the characteristics of demand. Part I of the slide/tape program is approximately ten minutes in length.
5. Turn on the equipment and make sure the title slide is projected before you turn on the audiocassette player. When you turn on the audiocassette player, the music at the start of the program will begin. When you hear the first tone, advance the slide projector immediately to the next slide. Continue advancing the slides at the sound of the tone until the narrator announces the end of Part I and you see a corresponding message projected on the screen.
I - 1
Introduction
The "Demand Forecasting" module has been designed for individuals who have a role in project planning or selection and who need a general orientation to the techniques of demand forecasting.
The module includes a review of the topics that are listed below.
PART I Overview of the module
CHARACTERISTICS OF DEMAND
Types of Demand Measurement of Demand Distribution of Consumption
PART II DETERMINANTS OF DEMAND
Price Metering
PART III Income Service Level Other Factors
PART IV FORECASTING METHODS
Requirements Method Exponential Method Explanatory Method
Sensitivity Analysis
P - 1
INSTRUCTOR NOTES
PART I; CHARACTERISTICS OF DEMAND
Review of the Characteristics of Demand Time required: 15 minutes
1. After the participants have viewed the first part of the slide/tape program, ask them if they have any questions about the content.
2. Ask the participants to turn to page 2 and review the summary information on pages 2, 3 and 4.
1 - 2
PAST I: CHARACTERISTICS OF DEMAND
Review of the Characteristics of Demand
Types of Demand
Water consumed is categorized according to the type of activity for which it is used. As a result, in most communities, there are four types of demand, including:
• Domestic demand for water at home;
• Commercial demand for service-oriented areas;
• Industrial demand for treated water; and
• Public sector demand for water for hospitals and schools.
Measurement of Consumption
Consumption of water by a community is usually expressed as:
• Average daily demand - the result when total annual consumption
is divided by the 365 days of the year.
There are two variations to average daily demand:
• Maximum daily demand - the consumption level on the day of the year when consumption is the highest; and
• Peak hour demand - the consumption level during the hour(s) of the day when consumption is the highest
When average daily demand is set at 100%, maximum daily demand is approximately 120% of average daily demand. Peak hour demand is approximately 180% of average daily demand.
P - 2
Review of the Characteristics of Demand (continued)
The table below lists the average and maximum daily demand for several representative cities.
City
Population in Thousands
(December 1969)
Water Consumption from Municipal Water Supply (in liters per capita
per day) Average Maximum
Maximum Demand as a % of Average Daily Demand
Montreal, Canada 1,460 Los Angeles, U.S.A. 2,960 Tokyo, Japan 8,980 Brussels, Belgium 1,280 Amsterdam, Holland 830 Stuttgart, West Germany 620 Oslo, Norway 490 Stockholm, Sweden 760 London, England 6,060 Paris, France 2,580 Nairobi, Kenya 700
650 620 470 140 200 220 610 450 290 320 105
910 980 560 160 260 340 760 610 350 400 118
141% 159% 118% 111% 134% 151% 126% 136% 124% 127% 113%
Unaccounted Water
It is also important to take into account the difference between the amount of water produced and the amount that is consumed. The difference between the two is termed unaccounted water. Usually unaccounted water is expressed as a percentage of the amount of water produced. In order to calculate unaccounted water, two steps are required:
1. Subtract consumption from production. 2. Divide the remainder by production.
An efficient water supply system is one where unaccounted water is 20% or less. In order to forecast supply, it is necessary to add an amount for unaccounted water to consumption forecasts. For example, if Q represents consumption, water production will have to equal 3 Q if unaccounted water is 67%. When unaccounted water is 50%, the level of production will have to be 2Q, and so on.
P - 3
INSTRUCTOR NOTES
Review of the Characteristics of Demand (continued)
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4. After you complete the review, ask. the participants to turn to page 5. *>
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I -4
Review of the Characteristics of Demand (continued)
Distribution of Demand
Metering data is a source of information for compiling statistics on the distribution of consumption in a community. In the example below, the community's house connections are divided into increments of 10%, or deciles. Each decile is shown with its share of consumption.
Share of Consumers
The The The The The The The The The The
first second third fourth fifth sixth seventh eighth ninth tenth
10% 10% 10% 10% 10% 10% 10% 10% 10% 10%
Share of Consumption
Consume Consume Consume Consume Consume Consume Consume Consume Consume Consume
3% 3% 3% 4% 4% 5% 8% 13% 20% 35%
P -4
INSTRUCTOR NOTES
Calculating the Distribution of Consumption Time required: 40 minutes
1. Tell the participants that the next activity will provide thera with an opportunity to calculate the distribution of consumption in a community.
2.
3.
4.
Review the information and instructions with the participants.
Ask them to work with the members of their group to calculate the percentages and to record them in the space provided on page 5. Then instruct them to plot the data on the graph on page 6.
After 30 minutes, ask a representative of one group to present the group's calculations. Ask the other groups to review the numbers and to correct any, if necessary. The correct calculations are shown below. (The correct graph is on the following Instructor. Notes page.)
Consumer Group
0 - 5 5 - 7 7 - 9 9 - 1 1 11- 13 13- 15 15- 20 20- 30 . 30- 40 40- 60 60- 90 90- 150 150-210 210-300 300-600 600-900 900 +
TOTAL
Number of Consumers
1,060 670 920
1,700 1,340 1,380 3,550 3,680 1,550 1,360 560 260 90 60 80 20 20
18,300
% of Consumers
5.8 3.6 5.0 9.3 7.3 7.5 19.5 20.1 8.5 7.4 3.1 1.4 0.5 0.3 0.5 0.1 0.1
100.0%
Cumulative % of
Consumers
5.8 9.4 14.4 23.7 31.0 38.5 58.0 78.1 86.6 94.0 97.1 98.5 99.0 99.3 99.8 99.9 100.0
100.0%
Volume Consumed
2,300 4,900 9,200
21,900 21,000 24,500 83,300 121,200 79,300 88,200 53,500 38,500 22,000 20,600 46,000 18,700 108,400
763,500
% of Volume
0.3 0.6 1.2 2.9 2.7 3.2 11.0 15.9 10.4 11.6 7.0 5.0 2.9
' 2.7 6.0 2.4 14.2
100.0%
Cumulative % of
Volume
0.3 0.9 2.1 5.0 7.7 10.9 21.9 37.8-48.2 59.8 66.8 71.8 74.7 77.4 83.4 85.8 100.0
100.0%
1 - 5
Calculating the Distribution of Consumption
In this activity, you will calculate the distribution of consumption in a community. The community's consumers are divided into groups according to their consumption in cubic meters per month.
First, work, with the members of your group to calculate the total number of consumers. Record the total at the bottom of the column titled "Number of Consumers."
Second, calculate the percentage of consumers in each group by dividing the number of consumers in each group by the total number of consumers. Record those percentages in the column titled "Percentage of Consumers."
Third, calculate the cumulative distribution of consumers by adding the percentage consumption of each group to the cumulative percentage of the groups that preceed it. Record the cumulative percentages in the column titled "Cumulative Percentage of Consumers."
Fourth, calculate the total volume and record that number at the bottom of the column titled "Volume Consumed."
Fifth, calculate the percentage of volume consumed by each group and the cumulative percentage volume consumed. Record the percentages under the columns "Percentage of Volume" and "Cumulative Percentage of Volume."
Consumer Group
0 - 5 5 - 7 7 - 9 9 - 1 1 11 - 13 13 - 15 15 - 20 20 - 30 30 - 40 40 - 60 60 - 90 90 -150 150-210 210-300 300-600 600-900 900 +
TOTAL
Cumulative Number of % of % of Consumers Consumers Consumers
1,060 670 920
1,700 1,340 1,380 3,550 3,680 1,550 1,360 560 260 90 60 80 20
20
100.0% 100.0%
Cumulative Volume % of % of Consumed Volume Volume
2,300 4,900 9,200 21,900 21,000 24,500 83,300 121,200 79,300 88,200 53,500 38,500 22,000 20,600 46,000 18,700
108,400
100.0% 100.0%
P - 5
INSTRUCTOR NOTES
Calculating the Distribution of Consumption (continued)
5. Review the correct graph, shown below, with the participants.
auwjusnvx JWtCBNTACS or vovjm OONSUMED
-
- .. . ... : i«ox-
" BO* *
7 0 X -
irQt "
sox-
*ot-
30S-
201 .
101-
OX r i r t t i 1 1 r 101 201 301 401 SOX 60S 70S SOS 90S 100S
CUMULATIVE PDtCESTAGE OF CONSUMERS
Assist the participants to identify ways that they can use statistical data on the distribution of consumption for the projects with which they work.
Introduce Part II of the slide/tape program and tell the participants that it includes a review of the determinants of demand. Turn on the projector and make sure the title slide announcing Part II is projected. When you turn on the audiocassette player you will hear a signal tone and the music will begin. When you hear the next signal tone, advance the projector to the next slide. Continue advancing the projector at the sound of the tone until the narrator announces the end of Part II and you see a corresponding message projected on the screen. Part II is approximately eight minutes in length.
1 - 6
Calculating the Dis tr ibut ion of Consumption (continued)
Plot the distribution figures that you calculated on page 5 on the graph below.
CUMULATIVE PERCENTAGE OF VOLUME CONSUMED
- 100%
90%
80%-
70%-
60%
50%
--40%
-30%
---20%
10%
0% i J i i—i i i I — r ~ T 10% 20% 30% 40% .50% 60% .J7_QZ._-8Q%. 90%_ 100%
CUMULATIVE PERCENTAGE OF CONSUMERS
P - 6
INSTRUCTOR NOTES
PART II: DETEKMINANTS OF DEMAND: PRICE AND METERING
Review of Price Time required: 20 minutes
1. After the participants view the second part of the slide/tape program, ask them if they have any questions.
2. Review the summary information on pages 7 through 9 with the participants.
1 - 7
PART II: DETERMINANTS OF DEMAND: PRICE AND METERING
Review of Price
When consumption is metered, the price of water influences consumption. The price that consumers will pay for water reflects their perception of the benefits that they receive from that water. Consumers will pay a high price for water that they believe provides them with high benefits; conversely, they will pay less for water that provides them with less benefits. The price of water is equal to the tariffs that are charged for it. Price is usually expressed as an average tariff per cubic meter of water consumed.
Price Elasticity
Price elasticity is the indicator used to measure how much demand will change if tariffs increase or decrease.
The calculation of price elasticity requires three steps. In the calculations, Q represents the quantity consumed and P represents price,
PQ is the original price; P^ is the changed price.
QQ is the original quantity consumed; Q^ is the changed quantity consumed.
1. The first step is to calculate the average price and average quantity, as shown in the equation below.
Qo + Qi po + pi = Average Quantity — = Average Price
2 Consumed 2
2. The second step is to calculate the absolute changes in both quantity consumed and the price paid. The calculation of absolute changes is shown in the equation below.
QQ _ Qi = Absolute Change Pg - P^ = Absolute Change in Quantity in Price
P -7
Review of Price (continued)
Then, the relative change is calculated by dividing the absolute changes by the average. The second step, therefore, is summarized in the equation shown below:
*• Q0 ~ Qi Relative PQ - ?i Relative
= Change in = Change in Q0 + Qi Quantity PQ + Pj Price
2 2
3. The third step is to calculate the price elasticity by dividing the relative change in quantity by the relative change in price. That calculation is shown in the equation below.
% ~ Qi
Qo + <h
2
= Price Elasticity
* Q - p l
PQ + P1
2
Studies show that, in the short-term, price elasticity of water demand is approximately -0.3. This means that consumption will decrease an average of 30% if the tariff increases by 100%. Long-term elasticity averages -0.6. The price elasticity is lower for low-income consumers and higher for high-income users. Evidence for the price-sensitivity of water demand is provided in a variety of studies conducted all over the world. The chart on the next page summarizes some of the results of those studies.
P - 8
INSTRUCTOR NOTES
Review of Price (continued) a
3. After you conclude the review, tell the participants to turn to page 10. &
1 - 9
Review of Price (continued)
E r a e a CF PRICE ELASTICITY CF HAIER U-MU©
Location/Year
Average Monthly Calculated Consuoptlon per Nuaber of
Averse Elasticity tariff Increase Connection Connections Observations
Bogota, ColooWa 1972/73 -0.44
Bogota, Colonhta 1974/75
Cartagena, Colcnbta 1973/74
Manlzales, Coloobla 1972/73
Manizales, ColonUa 1974/75
HedeHin, Colcetta 1973
41 Selected U.S. Areas, 1966
Toronto, Canada 1972 -0.93
13 Cammltlea, Georgia, U.SJL, 1967 -0.67
6X aW>
-0.12
-0.33
-0.60
-0.18
-0.17
-0.23
OX
551
SOX
41X
NJL
NJL
4a«3
5fe3
60a3
42,3
NJL
NJL
NJL NJL
NJL
270,000 Carefully metered system with gxrf wter supply. Elasticity ahort-nn as tine series analysis applied.
310,000 Ditto
25,000 Data teliahUlty lather good but utter services rationed In parts. Elasticity Is short-run.
24,000 Data reliability apod.
25,000 Ditto
150,000 Ditto
NJl. Cross sectional study Implying long-run elasticity.
NJL Cross-sectional study Iaplying long-run elasticity.
NJL Cross-sectlansl study lnplylng long-run elasticity.
Pensng Island, MOsysia -0.15
43 Systen In Utah, U.S JL 1964 -0.77
One Standard Metropolitan Ares, U.SJL
38 Cities in Africa, Asia and Latin Aaerlca
Tun, Arizona, D.SJL
Tina, Arizona, U.SJL
i City, H>., U.SJL
New Orleans, La., U.SJL
Average Unweighted Short-tern Elasticity
-0.63
-0.43
-0.22
NJL
HJL
NJL
NJL
45X
NJL
NJL
NJL
NJL
NJL
NJL Use-series analysis iaplying short-run elasticity.
NJL Cross-sectional study Iaplying Long-run elasticity.
NJL Cross sectional study Iaplying long-run elasticity.
NJL Poor data reliability. Cross-sectional analysis Iaplying long-run elasticity.
NJL Tine-service analysis Iaplying ahort-tera elasticity.
-0.33
-0.20
-.09
4BX
50X
70X
NJL
• NJL
NJL
NJL
NJL
NJL
Tine-series analysis iaplying short-tern elasticity.
Ditto
Ditto
-0.3
Average Adjusted Long-run Elasticity -0.6
P - 9
INSTRUCTOR NOTES
Calculation of Price Elasticity Time required: 20 minutes
1. Explain that the next activity will give the participants some experience in calculating price elasticity.
2. Review the instructions and information on page 10 with the participants. Then instruct them to work with the members of their group to calculate the short-term price elasticity indicated by the tariff increase.
3. After 15 minutes, stop the participants. Ask. a representative of one group to present the group's calculations. Ask the other groups to review the calculations and to correct them if necessary. The correct calculations are shown below.
Q0 - Ql 50 - 43
Q0 + Qi 50 + 43
2 .15 . = = -0.34
7-11 -.44
P0 + Px 7 + 1 1
2 2
4. Assist the participants to identify ways that they can apply price elasticity data to the projects with which they work.
5. Conclude the activity and direct the participants to the next page.
2
P0 " Pl
I - 10
Calculation of Price Elasticity
In this activity you will calculate the price elasticity for a community that raises the tariff for water.
In this case, the community raised the tariff from 7 to 11 pesos per cubic meter. Average consumption per connection then decreased from 50 to 43 cubic meters per month.
Work, with the members of your group to calculate the short-term price elasticity of demand for water. The equation for calculating price elasticity is shown below.
Qo " Qi
Qo + Qi
2 * = Price Elasticity
PQ - pi
P0 + pl
2
P - 10
INSTRUCTOR NOTES
Review of Metering Time required: 10 minutes
1. Ask the participants to turn to page 11. Review the information on 9
pages 11 and 12 with them.
ft1
I " 11
Review of Metering
Wherever sewerage is available, only metering can hold water consumption within reasonable proportions. Several studies have proved that the installation of meters can reduce water consumption significantly. This, in turn, will reduce the wastewaters produced.
For example, a large a cross-sectional ana 50,000 inhabitants, were 40% lower in met communally-metered su responsibility for re tion with metering is summarized in the lis
study conducted in 1967 in the Netherlands included lysis of towns and cities with a population of over The study showed that per capita consumption levels ered systems. The relation did not hold true for pplies where consumers did not feel any individual ducing consumption. The 40% decrease in consump-also supported by the other studies that are t below.
Effect of Metering on Consumption
Punjab, India For the socio-economically very similar cities Ludhiana and Jullundur, average monthly production excluding 40% water unaccounted-for was found to be 45 m^ for Ludhiana which is well metered, and 69 m for Jullundur which is practically unmetered. Extensive metering in Jullundur could be expected, ceteris paribus, to result in a drop of 33% in water consumed per connection.
Pueblo, Colorado Metered residential consumers were consuming at rates 60% of those in unmetered areas. The introduction of metering could be expected to result, ceteris paribus, in a drop of 40% in water consumed by unmetered consumers.
Boulder, Colorado The introduction of metering reduced residential demand by 36%.
Lima, Peru Overall consumption dropped 30% when metering was increased from 44% to 100% of those connected.
P - 11
INSTRUCTOR NOTES
Review of Metering (Continued)
2. After you conclude your review, ask the participants to turn to page
Q>
1 - 1 2
Review of Metering (continued)
Bogota, Colombia Overall consumption dropped 54% when meter coverage grew from 8% to 68%.
Cali, Colombia Overall consumption dropped 44% when meters were introduced on 80% of the service connections.
Honiara, British Solomon Islands
Overall consumption dropped 43% over a year's time when metering was introduced for 100% of the connections.
Average reduction after extensive metering 40%
P - 12
INSTRUCTOR NOTES
Effects of Metering Time required: 20 minutes
1. Explain that the next activity will give the participants some experience in calculating the effects of metering on decreasing demand and, therefore, decreasing the need for capacity expansion.
2. Review the instructions and information on page 13 with the participants. Then instruct them to work with the members of their group to calculate the number of years that capacity expansion could be postponed if 100% of connections were metered.
3. After 10 minutes, stop the participants. Ask a representative of one group to present the group's calculations. Ask the other groups to review the calculations and to correct them if necessary. The correct calculations are shown below.
Consumption per connection is expected to decrease from 70 cubic meters to 42 cubic meters:
.60 • 70m3 = 42m3
The next step is to solve for x, a year, in the equation:
42m3 . l.06x = 70 m3
Therefore, 1.06x = _70 = 1.66
42
The calculations are: 1.068 = 1.59 1.66 is = reached between
1.069 = 1.69 years 8 and 9
A capacity expansion can be postponed approximately 8 1/2 years if connections are metered and consumption decreases 40%.
4. Conclude the activity and introduce Part III of the slide/tape program. Explain that it includes a review of two more determinants of demand: income and service levels. Project the title slide before you turn on the audiocassette player. When you turn on the audiocassette player, the music will begin. Then, when you hear the first signal tone, advance the projector at the sound of the tone until the narrator announces the end of Part III and you see a corresponding message projected on the screen. Part III is approximately eight minutes in length.
1 - 1 3
Effects of Metering
In this activity you will calculate the effects of metering on decreasing demand and, therefore, postponing the need to expand a current system's capacity.
A community's present consumption is 70 cubic meters per month for unmetered connections. The consumption for these connections is increasing at 6% per year. The community intends to meter 100% of all connections within one year.
Studies indicate that the expected reduction in consumption would be about 40%.
Work with the members of your group to calculate how many years a capacity expansion could be delayed if consumption per metered connection decreased 40%.
P - 13
INSTRUCTOR NOTES
PART III: DETERMINANTS OF DEMAND; INCOME AND SERVICE LEVELS
Review of Income and Service Levels Time required: 15 minutes
1. After the participants have viewed the third part of the slide/tape program, ask them if they have any questions.
2. Review the summary information on pages 14 and 15 with the participants.
1 - 1 4
PART III: DETERMINANTS OF DEMAND: INCOME AND SERVICE LEVELS
Review of Income and Service Levels
Incoae
Income levels influence consumption. As a rule, consumption increases with higher income.
Income elasticity is calculated by dividing the relative increase in consumption by the relative income growth.
Studies have shown income elasticity to average 0.3; however, income data are difficult to estimate accurately and 0.3 income elasticity may not hold over very large income intervals.
Four studies conducted in various parts of the world are useful in showing the relative income elasticity of water demand.
Area Calculated Elasticity Observations
38 cities in Africa, Asia and Latin America
+ 0.33 Poor data reliability; Cross-sectional analysis indicating long-term elasticity
Penang Island, Malaysia
13 communities in the state of Georgia, U.S.A.
Selected areas in the U.S.A.
from 0 to + 0.4
+ 0.33
+ 0.32
Cross-sectional analysis of 1,400 households indicating long-term elasticity
Cross-sectional analysis indicating long-term elasticity
Cross-sectional analysis indicating long-term elasticity
Unweighted Average Long-Term Income Elasticity
+ 0.3
P - 14
INSTRUCTOR NOTES
Review of Income and Service Levels (continued)
3. After you conclude the review, tell the participants to turn to page 16.-
1 - 1 5
Review of Income and Service Levels (continued)
Service Levels
The service levels that are available to consumers will influence the demand for water. Consumers who rely upon community standposts consume an average of 20 liters per capita per day because it is inconvenient for them to transport more than that amount. Households with yard connections consume between 50 and 100 liters per capita per day. And, households with house connections or indoor plumbing consume 100 or more liters per capita per day. The data show that consumption increases substantially as service levels improve.
Other Factors
In addition to price, metering, income and service levels, there are four other determinants that may influence the demand for water in a community. They are:
Drainage - Poor drainage of wastewaters will decrease consumption so that the surrounding soil can absorb the water.
Continuity of Service - If rationing is in effect, consumption may increase as consumers collect water for use during times of interrupted service, and then discard the water when service resumes.
Service Pressure - Water consumption increases when water comes out of the tap at high velocity. Similarly, leakage increases with higher service pressure.
Climate - Water consumption will increase during the hottest and driest seasons of the year. Water consumption will decrease during rainy seasons when water is more abundant.
P - 15
INSTRUCTOR NOTES
Discussion of Determinants of Demand Time required: 20 minutes
1. Ask the participants to turn to page 16. Instruct them to discuss the questions on determinants of demand with the members of their group.
2. After 15 minutes, stop the participants and ask a representative of one group to summarize the group's conclusions. Ask the other groups to add any points not covered by the first group.
3. When you are ready to proceed, introduce the fourth part of the , slide/tape program on forecasting methods. Turn on the projector and make sure the title slide announcing Part IV is projected. When you turn on the audiocassette player, you will hear a signal tone and the music will begin. When you hear the next signal tone, advance the projector to the next slide. Continue advancing the projector at the sound of the tone until the narrator announces the end of the program and you see a corresponding message projected on the screen. Part IV is approximately eleven minutes in length.
1 - 1 6
Discussion of Determinants of Demand
Now that you have reviewed the many determinants of demand, apply the information to the communities and projects with which you work.
Discuss the questions below with the members of your group. Focus on the similarities and differences among the communities represented by the members of your group.
• To what extent do the determinants of demand listed below influence the demand for water in your communities? Place a check in the column that corresponds to the level of influence.
Influence on Demand:
Determinants Minimal Some Significant
Price
Metering
Income
Service Levels
Drainage
Continuity of Service
Service Pressure
Climate
What steps have been taken to use any of the determinants to curb demand so that expansion of existing capacity can be postponed? How successful were they? What problems were encountered?
In recent or future projects in which you are involved, how are any or all of the factors analyzed in order to meet demand without requiring unnecessarily large projects?
P - 16
INSTRUCTOR NOTES
PART IV; FORECASTING METHODS
Review of Forecasting Methods Time required: 20 minutes
1. After the participants have viewed the fourth part of the slide/tape program, ask them if they have any questions.
2. Review the summary information on pages 17 and 18 with the participants.
1 - 1 7
PABT IV: FORECASTING METHODS
Review of Forecasting Methods
Variables to Include In Forecasts
Regardless of the forecasting method used, it is important to take the following variables into account:
• Amount of water consumed;
• Amount of unaccounted water;
• Amount that must be produced to satisfy consumption plus unaccounted water.
Timing of Forecasts
It is useful to analyze demand at different points in time.
Short-term forecasts extend up to two years into the future. Medium-term forecasts extend approximately eight years into the future. Long-term forecasts extend up to twenty years into the future. Forecasts that go beyond twenty years are of less value because the margin of error is high and*most designs should not extend beyond 20 years.
Historical Data as the Basis for Forecasts
Forecasting begins with collecting historical data on the following:
• Past consumption levels
• Percentage of unaccounted water
• Total population
• Population served
• Number of house connections
• Expected changes in price of water
• Metering
• Income
• Other determinants
P - 17
INSTRUCTOR NOTES
Review of Forecasting Methods (continued)
3. After you conclude the review, tell the participants to turn to page 19.
»'.
•V
1 - 1 8
Review of Forecasting Methods (continued)
Forecasting Methods
Three commonly used forecasting methods are the requirements, exponential and explanatory methods.
• Requirements method - Historical consumption per capita per year is plotted against years, a line is fitted to the plot points and the trend line is extended in order to forecast future consumption. The historical data for served population are plotted against years, a line through the points is drawn and extended in order to forecast future population. The future consumption per capita is multiplied by the future served population to calculate total consumption. Unaccounted water is then forecast by plotting past percentages, drawing a line and forecasting future levels. Last, the production forecast is obtained by the calculation shown below:
Production Consumption Forecast Forecast = (1 - % Unaccounted Water)
• Exponential method - extrapolates past consumption trends in order to forecast future trends. Historical water consumption is plotted on semilogarithmic paper against the historical years or served population.
» X axis - Historical Years or Served Population T axis - Historical Water Consumption
A line is fitted through the points and extended in order to project future consumption. The production forecast is obtained using the equation below:
Production =• Consumption Forecast Forecast (1 - Z Unaccounted Water)
• Explanatory method - estimates demand by plotting historical consumption against house connections. The variables are plotted on double logarithmic graph paper.
X axis - House Connections Y axis - Historical Consumption
A line is fitted through the points and extended in order to project future consumption. Projected house connections can be based on investment plans and historical house connections. The production forecast is then obtained using the equation below.
Production • Consumption Forecast Forecast (1 - Z Unaccounted Water)
P - 18
INSTRUCTOR NOTES
Forecast Preparation: Historical Data Time required: 10 minutes
1. Explain that the next three activities will give the participants an opportunity to prepare forecasts using the three forecasting methods that they just reviewed.
2. Review the case study information and the instructions on page 19 with the participants. Answer any questions they have about the data or the three forecasts•they will prepare.
3. Then direct the participants to page 20..
1 - 1 9
Forecast Preparation: Historical Data
In this activity, you will use historical data to project demand using the three forecasting methods. Specifically, you will use data from years 1961 - 1967 to project demand in 1980. You will then analyze the advantages of each method by comparing projected with actual data.
The forecasts will be based on historical data on Bogota, the capital of Colombia. Bogota Is the country's largest and most important industrial, commercial, administrative and educational center. It is located at an altitude of 2,600 meters on the western slopes of the Cordillera Oriental of the Andes. Bogota is known for plentiful rainfall (980 mm per year), a cool climate (average temperature of 14° during the year), absence of tropical diseases and ample space for expansion. Another important factor is the availability of abundant and favorably located water resources for water supply and power generation. The chart below provides the historical data you will need for all three forecasting methods.
HISTORICAL DATA - BOGOTA, COLOMBIA
WATER CONSUMPTION AND PRODUCTION: 1961 - 1967
Year
1961 1962 1963 1964 1965 1966 1967
Consumption by House
Connections (in Millions wr per year)
76 . 78 87 100 96 91 116
Production (in Millions m-* per
98 106 115 128 123 127 156
year)
Un-Accounted Water
23% 26% 25% 21% 22% 28% 26%
Number of House Connections
121,000 127,000 138,000 152,000 161,000 170,000 182,000
Total Population (Millions)
1.39 1.49 1.59 1.70 1.83 1.96 2.09
Population with House
Connections
68% 67% 68% 70% 69% 68% 68%
P - 19
INSTRUCTOR NOTES
Forecast Preparation: Instructions
1. Point out that the next pages include the graph paper and the calculation space that the participants will need to prepare the forecasts.
2. Review the instructions for preparing each forecast on pages 20, 24 and 27.
3. Explain that the participants will begin with the requirements method. The space they need for calculations is provided on page 21. The graph paper they will need is on pages 22 and 23. Then point out that pages 25 and 26 include the calculation space and graph paper for a forecast using the exponential method. Pages 28, 29 and 30 include the calculation space and graph paper for a forecast using the explanatory method.
4. Tell the participants that they will have 90 minutes to prepare all three forecasts. You will need to call time every 30 minutes so that they can allocate equal time to each forecast. After they complete all three forecasts, bring the groups back together and begin to review each forecast they prepared. The review will require approximately 45 minutes.
5. Record each group's forecasts on the board or flipchart before you supply them with the actual 1980 data.
Requirements Method Time required: 30 minutes
1. Before participants begin work on the forecasts, review the instructions, on page 20 for forecasting production using the requirements method.
1 - 2 0
Forecast Preparation: Requirements Method
It takes six steps to prepare a production forecast using the requirements method.
1. Calculate consumption per capita for each historical year by using the equation shown below.
Historical Consumption Total Population X Percentage of Population with House Connections
2. Plot the data on per capita consumption for each historical year on the graph paper on page 22. Fit a line through the points and extend the line to locate the projected per capita consumption in 1980.
3. Plot the historical data on the served population against historical years on the graph paper on page 22. Fit a line through the points and extend the line in order to project the served population in 1980.
4. Multiply the projected served population in 1980 by the projected consumption per capita in 1980 in order to calculate total consumption in 1980.
5. Project unaccounted water and annual per capita consumption in 1980. Plot the historical data on the graph paper on page 23, draw a line through the points and extend the line to estimate the percentage of unaccounted water and the annual per capita consumption in 1980.
6. Calculate the production forecast for 1980 by using the equation below.
Production = Consumption Forecast Forecast ( 1 - X Unaccounted Water)
P - 20
INSTRUCTOR NOTES
Requirements Method (continued)
1. After the participants have prepared forecasts using all three methods, bring the group together to review them, beginning with the requirements method.
2. Ask a representative of each group to display the group's 1980 production and. consumption forecasts on the board or flipchart. Ask the groups to compare their forecasts and to discuss the reasons for any differences among them.
3. The calculations for the 1980 forecasts are shown below. (Because fitting a free hand line in order to project future data is imprecise, you can expect some variances among the group's calculations.)
H i s t o r i c a l Data
Tear
1961
1962
1963
1964
1965
1966
1967
Consumptl
76 KM
1.39 MM
78 MM 1.49 MM
87 MM
1.59 MM
100 MM 1.70 KM
96 MM
1.83 MM
91 MM
1.96 MM
116 MM
2.09 MM
on Per
0.68
0.67
0.68
0.70
0.69
0.68
0.68
Cap
•
•
-
-
•
•
-
lta Per Year
80 a 3
78 m 3
80 m3
84 a 3
76 . 3 .
68 a 3
82 a 3
Served Population
.94 MM
1.00 MM
1.08 MM
1.19 MM
1.26 MM
1.33 MM
• 1.42 MM
Projected Data ( froa graphs)
1980 Projected Consumption - 4.0 • 79 • 316 MMB 3
316 Projected Production - , ° ,, - 416 NMn3 J 1-0.24
Tear
1980
Consumption
by House
Connections
(In millions
• 3 per year
223
Production
(In Millions
m3 per year)
339
Actual Data
On-
Accounted
Water
34 Z
Total
Population
(Millions)
3.95
Population
with
Houae
Connections
90X
1-21
INSTRUCTOR NOTES
Requirements Method (continued)
4. The graph for projecting total'and served population is shown below. (Because fitting a free hand line in order to project data is imprecise, the participants' graphs may vary slightly.)
1 - 2 2
Requirements Method (continued)
Plot the historical data and project future data for the total and served population on the graph paper below.
10
9
'fte tiz Feyncri't? s "Method
Total and Served Population
1960 62 64 66 68 IF 72
Years
. » 74
. .•
76 78 1980
P - 22
INSTRUCTOR NOTES
Requirements Method (continued)
5. The graphs for the projected percentage of unaccounted water and the annual per capita consumption are shown below. (Because fitting a free hand line in order to project data is imprecise, the participants' graphs may vary slightly).
Percentage Unaccounted Water
30
20-
t Projected Unaccounted Water • 0.24
1960 62 64 — i 1 — — I 1 r -
66 68 70 72 74 Years —
-l 1 P 76 78 1980
Annual Per Capita Consumption, m^
80-•
70--
60"
V
h 19'6*0 62 64 66 -68 70 72 74 76 78 1980
Vears
Projected Annual Per Capita Consumption = 79tn3
I -23
Requirements Method (continued)
Plot the historical data and project future data for the percentage of unaccounted water and the annual per capita consumption on the graph paper below.
3a
20
—r I960 62
jrclenta I "Per cl - T T —
' ! i » • T e Unaccounted Water
i r 64 66
—r 68
T 70
Years
72 \ I 74 76
"1 1 78 1980
Annual"Per "Capita Consumption, in
80-
70-
60-
I -i r
1960 62 64 -T" 66
—i r 68 70
— r -_72
Years
74 -i \ r 76 78 1980
P - 23
INSTRUCTOR NOTES
Exponential Method Time required: 30 minutes
1. Before participants begin work on the forecasts, review the instructions on page 24 for forecasting production using the exponential method.
.11
1 - 2 4
Exponential Method
Cakes four steps to prepare a forecast using the exponential method.
Plot historical consumption against each historical year or served population on the semilogarithmic graph paper on page 26.
Fit a line through the points on the graph paper and extend the line in order to project consumption in 1980.
Obtain the projection of unaccounted water in 1980 from the forecast you prepared using the requirements method.
Apply the projected consumption and percentage of unaccounted water to the equation below and calculate a final forecast.
Production = Consumption Forecast Forecast ( 1 - % Unaccounted Water)
P - 24
INSTRUCTOR NOTES
Exponential Method (continued) .
1. When you are ready to review the groups' forecasts using the exponential method, ask a representative of each group to display their 1980 forecasts on the board or flipchart. Ask the groups to compare their forecasts and to discuss the reasons for any differences among them.
1980 • Consumption fron high In Million B 3
280
Projected Data
Unaccounted Water, Z
241
Production In Million B 3
280 1-0.24 - 368
Tear
1980
Consumption by House Connections (In Millions B 3 per year
223
Actual
Production (In Millions m3 per year)
339
Data
Water Un-Accounted For
34 Z
Total Population (Millions)
3.95
Population with House Connections
90:
1 - 2 5
INSTRUCTOR NOTES
Exponential Method (continued)
2. The graph for the exponential method is shown below. (Because fitting a free hand line in order to project data is imprecise, the participants' graphs may vary slightly.)
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3
i
1
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8
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6
5
I
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1 - 2 6
Exponential Method (continued)
Plot the historical data and project future data on the graph paper below.
:
4
2
2 . .
1 . . .
. 9 . .
8
7
6
5 j
L
<
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.: • . . . • : . . . : : . . . . . : . . . : . _ . - . .-. j . v . : . . . . _ : : . • • . . : . : _ _ : _ . . : : . : : . : ; _ . : _ : . . ; - . _
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P - 26
INSTRUCTOR NOTES
Explanatory Method Time required: 30 minutes
1. Before participants begin work on the forecasts, review the instructions on page 27 for a forecast using the explanatory method.
1 - 2 7
Explanatory Method
It takes five steps to prepare a forecast using the explanatory method.
1. Plot the annual historical consumption against the number of house connections for each historical year on the double logarithmic graph paper on page 29.
2. Fit a straight line connecting the points of historical data, and extend the line.
3. Project the number of house connections in 1980 using the semilogarithmic paper on page 30. Plot historical data on house connections for each historical year, fit a line through the points and extend the line to project the house connections in 1980. In reality, the utility's planned number of house connections, according to investment plans, would be the basis for the connection forecast.
4. Record the projected number of house connections in 1980 on the graph paper on page 30 where you plotted historical consumption. Use it to read off the total consumption projected for 1980.
5. Obtain the projected levels of unaccounted water from the previous two forecasts you prepared and calculate the final forecast using the equation below.
Production = Consumption Forecast Forecast ( 1 - % Unaccounted Water)
P - 27
INSTRUCTOR NOTES
Explanatory Method (continued)
1. When you are ready to review the groups' forecasts using the explanatory method, ask a representative of each group to display the calculation of the final production forecast on the board or flipchart. Ask. the groups to compare their forecasts and to discuss the reasons for any differences among them.
2. According to the graphical forecasts, the number of house connections would be 440,000, the 1980 consumption would be 270 million m3 and the 1980 production would be 270 = 355 million m3.
1-0.24
3. The actual data for the period 1970 - 1980 are shown below.
Year
1970 1971
1972 1973 1974
1975 1976 1977
1978 1979 1980
Con
by
sumption
Rouse
Connections
(in mJ
HI 11Ions
per year
143 147 160 172 183 197 205 208 208 209 223
Production
(In •-»
Millions
per year)
191 196 216 246 253 253 265 286 299 314 339
1 - 2 8
Water
On* Nunber of
Accounted House
Por Connections
25* 251 26 X 30 X 28X 22X 231 27X 30 X 34 X 34 X
224,000
238,000
255,000 282,000 302,000 323,000 345,000
369,000 393,000 413,000 433,000
Population Total
Population
(Millions)
2.41
2.55 2.70 2.86 3.02 3.19 3.28 3.57
3.79 3.87
3.95
with
House
Connect
75X.
77X 78X 82 X 82 X 83X 84 X 85X 86 X 88 X 90 X
INSTRUCTOR NOTES
Explanatory Method (continued)
4. The graph for the projected annual consumption is shown below. (Because fitting a free hand line in order to project data is imprecise, the participants1 graphs may vary slightly.)
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^ „
1.
a
, 270
?
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3 4 b f> ' a «
1 - 2 9
Explanatory Method (continued)
Plot the historical data and project future data for annual consumption on the graph paper below.
1 Q
8
7
6
5
4
->
2
1 2 3 4 5 2 3 4 5 6 7 8 9
• -T r : :.;.; : : i : " : M : \:V:jzil\:: - ! ; ;;:i::: :!i ;:i::i::::! ; : ; i ; i H.i . :.j;.;:i;: N : : ! : - : ; . i ! v i - M : ; = ;! • • : : : ; : : i ; : : i : • • ! - - ; • • ! • 1 •; : - M - i M - - I -
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P - 29
INSTRUCTOR NOTES
Explanatory Method (continued)
5. The graph for projected house connections is shown below. (Because fitting a free hand line in order to project data is imprecise, the participants' graphs may vary slightly.)
Thousands of House Connect lone
Prnjprrcri
1960 62
Number of House Connections
- W.000
64 66 68 70 72 74 76 78 1980
1-30
Explanatory Method (continued)
Plot the historical data and project future data for house connections on the graph paper below.
. ..Thousands of House Connections .
-"•-•~-"~i :£Ii^:i;-1 .
9
s 7
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P - 30
INSTRUCTOR NOTES
Analysis and Comparison of Methods Time required: 20 minutes
1. After you have reviewed the three forecasts that the participants prepared, assist them to compare the methods against the criteria listed on page 31. The participants should recognize that each of the methods may be more appropriate under certain circumstances or with certain projects.
2. Conclude the activity by assisting the participants to plan how they can use the information on forecasting methods for the projects with which they work. Ask them to identify any obstacles to accurate data collection and forecasting so that you can help them identify solutions or alternatives.
1 - 3 1
Analysis of Forecasting Methods
Now that you have had an opportunity to use all three forecasting methods, discuss them with the other members of your group. Analyze and compare the three methods using the criteria listed below.
Ease or Difficulty
• Availability of Data
• Accuracy
Inclusion of Important Determinants
Reliability in Long-Term Forecasts
• Based upon Controllable Factors
P - 31
INSTRUCTOR NOTES
Conclusion Time required: 10 minutes
1. Summarize the content covered in the module and assist the participants to identify ways that they can apply the techniques of demand forecasting to the projects with which they work.
2. Point out that the next pages include copies of the visuals and narrative text from the slide/tape program.
1 - 3 2
DF-1
DEMAND FORECASTING - PART I
TITLE SLIDE: Demand Forecasting
Part I
NARRATOR:
Development projects, like these,
are often undertaken in order to
satisfy present and future
demand. In the case of these
projects, the objective is to meet
the community's demand for
safe water.
Demand forecasting is the
technique used to estimate a
community's future needs. Those
needs, in turn, are the basis for
deciding which projects are
necessary and when they should
occur.
The terra demand describes the
quantity of water that the
community wants for consumption.
Because demand and consumption are
often synonymous, when we discuss
how to forecast demand in
this program, we will mean how to
forecast consumption.
The term supply describes the
production levels that will be
necessary in order to meet future
consumption. Supply forecasts,
therefore, are based on
consumption forecasts.
Demand forecasting is important to
the economic justification of
projects. Overestimated demand
leads to projects that are
unnecessarily large and waste
scarce resources, including land,
labor and capital. Underestimated
demand results in undersized
projects that fail to meet demand.
DF-3
7. Second, accurate demand forecasts
are important to the technical
justification of projects.
Inaccurate forecasts can lead to
projects that are sized and timed
incorrectly. As a result, those
projects do not represent the
least cost solution to meeting the
community's needs. And they are
too complex or limited to produce
the intended benefits.
8. Third, accurate forecasts are
important to the financial
justification of projects.
Overestimated demand leads to
overly optimistic revenue
projections. In this case,
financial crises result when
projects must be paid for despite
the inadequate levels of revenue.
9.
•'• • Characteristics of Demand ;
.V.'.'8 Determinant* of Demand -.-
P'~.9 Forecasting MeU»od»4-".--.,rl '
In this program, we will review
the three elements to consider
when forecasting demand. They
are: the characteristics of
demand, the determinants of
demand, and forecasting methods.
DF-4
10. First, the characteristics of
demand. We will review the
different types of demand, how
demand is measured and how
consumption is distributed among
the people in a community.
11. Second, we will identify the major
determinants of demand. Deter
minants include the price of
water, the extent of metering, the
consumers' income and the service
level provided.
12 And, third, we will examine how to
prepare forecasts using three
methods: the requirements
methods, the exponential method
and the explanatory method.
13 Now we will turn our attention to
the first element, the character
istics of demand. We will begin
with the types of demand found in
most communities.
One type is domestic demand for
water to be consumed at home.
Another type is demand for water
from the commercial sector...which
can be significant, particularly,
in service-oriented cities.
The industrial sector also has de
mands for treated water. In some
cases, large industries may even
require their own water supply.
And, the public sector, including
government buildings, hospitals
and schools, represents yet
another type of demand.
Next, we will review how demand is
measured. One way to measure
demand is to identify the quantity
of water that the community
consumes during a specific period
of time. Water consumption can be
measured in thousands of cubic
meters per day, in millions of
gallons per day, or in liters per
second.
Another way to measure demand is
in liters per capita per day based
on the number of people who have
access to piped water. For
example, a community's consumption
level may be 250 liters per capita
per day, including domestic,
commercial, industrial and public
sector consumption.
DF-7
20 Usually, a community's demand is
expressed in terms of average
daily demand levels. Average
daily demand is calculated by
dividing total annual consumption
by the 365 days of the year.
21 Average daily demand can be
plotted on a chart such as this
one. The vertical axis represents
demand, and the horizontal axis
shows time. When demand is
plotted for a number of years, the
result is the community's average
daily demand curve.
22,
•."_ Variations im.'-;-:.V: Average Daily Demand^ • Seasonal Taraparatam.."' .
• Water U u Hablt*.-^- S->-
Two factors contribute to
variations in average daily
demand: seasonal temperatures and
water use habits. During the
hottest seasons, consumption of
water will increase. The
population's water use habits
during certain days of the week
may also affect demand. For
example, more water may be
required on the days when clothes
are typically washed.
DF-8
23. Daily variations in demand can be
calculated as a percentage of the
daily average demand. One varia
tion is termed maximum daily
demand. It describes the level of
consumption on the day of the year
when consumption is the highest.
It is often set at 120% of average
daily demand, but the precise
percentage will depend on the size
of the community and the climate
conditions.
24 This chart shows maximum daily
demand in relation to average
daily demand. Maximum daily
demand is parallel to average
daily' demand over time, at a level
20% above average daily demand.
25 A second daily variation is
described as peak hour demand.
Consumption varies during the 24
hours of the day, as shown on this
chart. Demand peaks in the
morning and in the early evening
hours when consumption is the
highest. Demand is lowest during
the night hours when the least
water is consumed.
Peak hour demand is substantially
higher than both average daily
demand and maximum daily demand.
Usually, it is set at 180% of
average daily demand. The actual
peak hour rate will be higher for
smaller communities and lower for
larger communities.
Here, peak hour demand is plotted
on a chart with average daily
demand and maximum daily demand.
The line representing peak hour
demand is parallel with the
others, but at a level 80% higher
than average daily demand.
In conclusion, demand levels can
be measured and expressed as
percentages of the community's
average daily consumption. 0
cubic meters a day represents
average daily demand. Maximum
daily demand in this case is 1.2
times average daily demand, or
1.20 cubic meters per day. And,
peak hour demand is 1.80, or 1.8
times average daily demand.
Next, we will turn our attention
to supply. Supply is the
production level needed to satisfy
demand, or consumption. Supply
can be plotted along with demand
on a chart such as this one.
The levels of production and
consumption discussed so far are
the levels that are accounted for,
or measured, in some way, such as
metering.
The difference between metered
production and actual consumption
is termed unaccounted water. It
is the amount of water that is
supplied but does not generate any
revenue or is not measured through
metering.
In this case, the unaccounted
water is the highlighted area on
the chart. Like supply and
demand, unaccounted water can also
be described in thousands of cubic
meters per day.
It is important to add an amount
for unaccounted water to
consumption forecasts in order to
prepare forecasts that accurately
reflect the required supply.
Usually, unaccounted water is
expressed as a percentage of the
amount of water that is produced.
In order to calculate unaccounted
water, first consumption is
subtracted from production. Then,
the remainder is divided by
production.
v" *" * '_ Unaccounte : CefasunpHon^' -. Water.:.:
This chart shows the water
production that is required with
different percentages of
unaccounted water. Q represents
the consumption level. If
unaccounted water is at 67%, then
the chart shows that the water
produced must be triple the amount
of water that is consumed,
represented by 30 on the chart.
A 50% level of unaccounted water
requires production that is double
the level of consumption,
expressed as 2Q. As this chart
shows, the production levels
required decrease if the
percentage of unaccounted water
decreases.
The level of unaccounted water is
one indicator of the efficiency of
a water supply system. It is
important, therefore, to keep the
percentage of unaccounted water as
low as possible. A high level of
unaccounted water signals that
more consumption could be
satisfied with existing water
production levels. An efficient
system is one where unaccounted
water is 20% or less.
Next, we will review some causes
of unaccounted water. Leakage is
one cause. A portion of the water
produced is lost because of leaks
in the distribution system. The
actual amount lost will depend
upon the age and condition of the
pipe as well as the condition of
the surrounding soil.
Some more water will be consumed
through unknown or illegal
connections to the distribution
system. These connections are
unmetered and, therefore, the
water consumed is unaccounted.
A third source of unaccounted
water is known, but unmetered
connections. In some cases,
communities meter very few
connections. In other cases, the
community may not meter certain
facilities, such as schools,
hospitals, and government
buildings, because they are exempt
from paying tariffs.
A fourth cause of unaccounted
water comprises the meters that
underregister the actual amounts
of water consumed.
And, fifth, faulty production
meters may overregister the amount
of water that was produced. This
will make unaccounted water seem
higher than is actually the case.
Of all the causes of unaccounted
water, typically, leakage is the
least important.
It is common for the percentage of
total unaccounted water to amount
to 30% of total water produced.
In the best managed and most
efficient facilities, the
percentage of total unaccounted
water amounts to only 10% of the
total water produced.
The third characteristic of demand
that we will discuss is the dis
tribution of demand in the
community.
Metering data is a source of
information for compiling
statistics on the distribution of
consumption in a community. In
this statistical table, all of the
house connections in the community
are divided into deciles, that is,
increments of 10%. Each decile is
listed in ascending order of its
consumption level.
Then, a relative share of the
total water consumed in the
community is assigned to each
decile.
This chart shows that the 10%
decile, the group with the lowest
consumption, consumes only 3% of
all water supplied. The 90 to
100% decile, the group with the
highest consumption, accounts for
35% of all water consumed. In
terms of average consumption, the
90 to 100% decile consumes 10
times more water than the 10%
decile.
Another way to show the distribu
tion of consumption in a community
is a bar chart. This one shows
each decile's share of total
metered consumption. Low income,
domestic consumers use relatively
very little water. Industrial and
high income domestic consumers
account for significantly higher
consumption.
This chart shows the cumulative
share of connections in ascending
order of consumption.
Then, each cumulative share of
connections is shown next to its
share of total water consumption.
In this case, the group that
represents 40% of all house con
nections in the community consumes
only 13% of the total water. Most
likely, these are low-income,
domestic consumers.
A summary chart, such as this one,
is useful for showing the cumula
tive percentage of house connec
tions for each group and its
corresponding cumulative percent
age of consumption.
These distribution figures are
valuable when forecasting demand.
Among other things, the figures
show that adding house connections
will have a different impact on
consumption, depending upon which
consumer groups are connected. On
the one hand, connecting more low-
income households will have a
minimal impact upon total water
consumption. On the other hand,
increased connections for high-
consuming groups will have a much
greater impact upon consumption.
In summary, demand forecasting
first requires an understanding of
the characteristics of demand.
Specifically, the characteristics
of demand involve understanding
the different types of demand, how
demand is measured and how con
sumption is distributed in the
commmunity.
This concludes the first part of
the program on demand forecasting.
(End of Part 1)
DEMAND FORECASTING - PART II
Title slide: Demand Forecasting
Part II
In this part of the program, we
will discuss the determinants of
demand, beginning with price and
metering.
The price of water is equal to the
tariffs that are charged for it.
Price is usually expressed as an
average tariff per cubic meter of
water consumed. The average
tariff is calculated by dividing
the total sales revenue by total
metered consumption.
DF-20
58 The price of water influences
consumption levels only when
consumption is metered. Because
metering is so closely linked with
price, the two will be discussed
together in this part of the
program. B
59,
jUfighi Price:-rr: High Beneflta£&$£:
3VLow Price:'--T:tow'Benaflts?^-?:-'
The price that consumers will pay
for certain amounts of water
reflects their perception of the
benefits they receive from that
water. Consumers will pay a high
price for water that provides them
with a high level of benefits.
They will pay less for water that
they believe provides them with
fewer direct benefits.
60 This demand curve shows that the
price that consumers will pay for
water reflects the benefits they
perceive they are getting.
Consumers will pay a high price
for water that provides a high
level of benefits. As the arrow
indicates, consumers will pay less
for water that provides fewer
benefits. Next, we will examine
some reasons for the differences
in benefits perceived and the
prices that consumers will pay.
If the consumer is without any
water, his need for it in order to
survive will be acute. He will
pay a very high price for this
critical amount of water because
he perceives the benefits of this
amount of water to be equally
high. The consumer may also need
additional water for food
preparation. This is important,
but less vital, so the consumer
will pay somewhat less for this
amount of water.
The consumer will pay even lower
prices for additional amounts of
water for hygiene. And, he will
pay the lowest prices for other,
non-critical uses of water. This
demand curve, then, shows the
decreasing prices that consumers
will pay based upon the value they
place on each amount of water.
The shaded area under the demand
curve represents the total econo
mic benefits perceived by the
average consumer.
In addition to an individual con
sumer's demand curve, it is also
possible to depict a community's
demand curve as well. A com
munity's demand curve will show
the same trends. This is because
a community also will pay accord
ing to the benefits that the water
provides.
Price changes, however, can affect
demand, both in the long and short
term. To illustrate this point,
we will use the example of an
individual who is consuming a
quantity of water represented by
0 0 on this chart. For that amount
of water, the individual consumer
is paying a price represented by
V
If the price is increased from Pn
to P , the individual will
consume less water. As a result,
the quantity of water he consumes
each day will decrease, from Qn
to Q .
DF-23
67 Price elasticity is the indicator
used to measure how much demand
will increase or decrease if
prices rise or fall. Price elas
ticity is calculated by dividing
the relative change in water con
sumption by the relative change in
price. That calculation requires
three steps.
68 The first step is to calculate the
average price and average
quantity. In these equations, 0
represents the quantity of water
consumed and P represents the
price paid for the water. The
average quantity is obtained by
dividing QQ plus Q, by 2. The
average price is obtained by
dividing P_ plus P, by 2.
69 The second step is to calculate
the average relative changes in
both quantity consumed and price
paid. The relative change in
quantity is calculated by
subtracting Q1 from Qn. The
relative change in price is
obtained by subtracting P. from
PQ. The average relative change
is then calculated by dividing the
changes by the averages.
The third step is to calculate the
price elasticity by dividing the
relative change in quantity by the
relative change in price.
Studies have shown that, in the
short-term, price elasticity of
water demand is approximately
minus 0.3. This means that con
sumption will decrease an average
of 30% if the tariff increases by
100%.
Studies have also shown that the
price elasticity for low-income
consumers is lower, almost zero.
This means that consumption levels
for this group will remain almost
constant "regardless of any price
changes. The reason is that this
group primarily consumes critical
water that provides them with a
very high level of benefits.
In contrast, the price elasticity
for high-income consumers is
higher. It is estimated at minus
0.6. The demand curve is not as
steep because this group consumes
more noncritical water. As a
result, if prices increase, this
group will tend to decrease its
consumption of non-critical water.
Because price changes do influence
consumption, it is possible to use
price changes to control the com
munity's demand. For example, if
annual demand is increasing so
fast that rationing may soon
become necessary, a tariff
increase can be used to curb
demand. When the tariff increase
reduces demand, then the community
will gain some additional time
before it must increase
production.
In addition to price changes,
metering will also influence
demand. This demand curve
illustrates the effect that
metering has on demand. When
metering is absent, the consumer
will take advantage of all the
water that is available to him,
including the least essential
amounts of water which generate a
low level of benefits. That
amount of water is shown on the
graph as 0 , or the quantity with J am
absent metering.
Assume that metering is introduced
and that price with absent
metering, or P , is raised to a am
P , the price with metering, m c 3
Consumption will drop from 0 to am
0 liters"per day. In effect, m u
the consumer will reduce his
consumption to the point where the
benefits from the last liter of
water he consumes is equal to the
price he must pay.
Studies have shown that metering
will cause per capita water con
sumption to decrease approximately
40%. This means that metered
consumption is approximately 60%
of unmetered consumption.
Because metering can decrease
consumption, it is useful in
controlling demand. And, when
demand decreases as a result of
metering, the community will gain
some additional time before having
to increase water production.
This chart shows the cumulative
share of consumption by different
groups. When metering is
introduced, it is best to begin
with the higher income consumers
and work gradually toward metering
the lower-consuming groups.
This concludes the second part of
the program on demand forecasting.
(End of Part II)
DEMAND FORECASTING - PART III
Title Slide: Demand Forecasting
Part III
In this part of the program we
will continue to review the
determinants of demand. Now that
we have discussed price and
metering, we will turn our
attention to income.
Income levels influence
consumption. This relationship
can be shown on a graph where the
consumer's income in dollars per
month is plotted against his
consumption in liters per day.
As this curve shows, water
consumption increases when
consumers have more income per
month. Higher income increases
consumption for two reasons.
First, more money is available to
pay for consumption. And, second,
consumers can afford more
water-using appliances and
sanitation facilities.
The relative share of the dif
ferent uses that consumers make of
water illustrates the importance
they place on increasing amounts
of water. The most basic need is
water for drinking and cooking.
Almost 10% of all water consumed
goes to this critical use.
Next, consumers need water for
personal hygiene. Approximately
30% of water consumed is used for
hygiene.
Dishwashing is another use of
water, and amounts to
approximately 10% of total water
consumed.
Using water to do laundry consumes
another 10%.
Gardening or non-critical uses of
water, such as washing cars,
requires another 10%.
Then, too, water is required to
operate the sewerage system,
amounting to about 30% of total
water consumption. The relative
shares on the chart are represen
tative of water consumption in
Western Europe.
The basic water needed for drink
ing, cooking, and perhaps hygiene,
averages 15 liters per capita per
day for a low-income population.
The water consumption for a high
income population is over
150 liters per capita per day.
Water consumption changes when in
come changes. Income elasticity
is the term used to describe how
much consumption will change when
income levels increase or decrea
se. Studies have estimated
income elasticity at 0.3. This
means .that when income doubles,
water consumption increases by
30%.
In addition to price, metering,
and income, the fourth determinant
of demand is the service level.
It can have a significant impact
upon the demand for water.
For instance, a community with
public standpipes consumes
approximately 20 liters per capita
per day. The time and physical
labor required to obtain
additional water discourages
consumption from rising much above
this level.
Households with yard connections
consume between 50 and 100 liters
per capita per day. Water use by
this group is higher because the
water is more accessible.
Consumers with house connections
or indoor plumbing consume even
more water — 100 or more liters
per capita per day. As this chart
shows, consumption increases as
the service level improves.
In addition to the four major
determinants of demand—price,
metering, income and service
level—there are other factors to
consider as well. These include
drainage, the continuity of
service, the service pressure and
the climate.
First, drainage. The absence of
good water drainage will limit the
amount of water that consumers
use, unless drainage by gravity is
possible. Consumers will decrease
their water use to the point where
the soil can absorb the
wastewater.
Continuity of service is another
factor to consider. Most
utilities aim to provide water
service 24 hours a day. If this
is not ' feasible, then water is
often rationed. But, in many
cases, rationing does not
discourage water consumption. In
fact, it may increase
consumption. This is because
consumers will collect water to
keep on hand while water service
is interrupted. Then, when water
service resumes, they may discard
the stored water and wastefully
replace it with fresh water.
Service pressure should be taken
into account because it, too, in
fluences water consumption. Water
consumption increases when service
pressure is high and water comes
out of the tap at a high velocity.
Last, the local climate must be
considered as well. On the one
hand, water consumption will
increase when the temperature is
the highest, most often during the
dry seasons. On the other hand,
consumption will decrease during
the rainy seasons when water is
more abundant and alternative
sources are available.
In summary, the level of demand
for water is determined by a num
ber of factors. The most influen
tial factors are the price of
water, the extent of metering, the
consumers' income and the water
service level.
DF-36
104.
The other factors to consider are:
drainage, continuity of service,
service pressure and local
climate. &•
This concludes the third part of
the program on demand forecasting.
(End of Part III)
a
DF-37
DEMAND FORECASTING - PART IV
105 . T i t l e S l i d e : Demand F o r e c a s t i n g
P a r t IV
106. In this part of the program, we
will review how to forecast
demand using three methods.
107. FORECASTING METHODS
v?:~;'„'. .Future C6nsumptibij\ ;4~, Unaccpunted.Wateiri1:
' s r ' Future Production^::
Regardless of the forecasting
method used, there are three
important variables to consider:
the amount water that will be
consumed in the future, the amount
of unaccounted water and the
amount of water that must be
produced in order to meet
consumption and unaccounted water
levels. In effect, the future
supply - or production -
requirements are equal to future
consumption plus unaccounted
water.
When forecasting future demand, it
is useful to consider forecasts at
different points in time. This
chart is a short-term forecast.
It extends two years into the
future.
This medium-term forecast is tar
geted at years 0 through 8.
And, this long-term forecast
covers years 0 through year 20.
Forecasts that extend much beyond
twenty years are of little value
because the margin of error typi
cally is very high.
The forecasts prepared for
different periods of time can
influence the economic, financial
and technical justification of
projects. For example, errors in
short-term forecasts may affect a
project's economic justification.
This is because overestimated
short-term demand will result in
premature projects and an
unnecessary financial drain.
Similarly, errors in medium-term
forecasts will endanger a proj
ect's technical justification. On
the one hand, overestimated demand
will result in premature or over
sized projects where resources
will remain idle. On the other
hand, underestimated demand will
result in projects that cannot
meet demand.
Errors in long-term forecasts are
somewhat less serious. In this
case, there is time to remedy
under- or overestimated demand.
Because of the margin of error in
forecasts that extend this far
into the future, long-term
investment planning should be
flexible.
DF-40
114. Forecasting future consumption
begins with a base of historical
data on past consumption levels,
the percentage of unaccounted
water, the total population, the
population served and the number
of house connections.
115. It is also important to consider
any expected changes in the price
of water, the extent of metering
of connections and the consumers'
incomes.
116. Forecasting consumption requires"
predicting the future by using
historical data. We will use this
graph to illustrate how to plot
historical data and how to find
the curve that will best represent
future consumption.
One way to show future trends is
to plot the points of historical
data on a graph and then draw a
line, free-hand, through the
points.
A second way to plot the curve is
to use the least squares method.
First, the distances between the
points and the curve are squared
and added. The line is drawn so
that the sum of the distances from
each point to the line is the
least.
Then, the line is calculated using
the equation: Y equals a plus b
times x.
DF-42
120. Y is the annual consumption. X
represents time in years.
121. A is a constant. It is the con
sumption level in year 0 and is
the point where the straight line
intersects the Y axis.
122. And, b is the slope of the
straight line. It describes how
much the line will rise each
year. Fitting a straight line-—
using the free-hand method or the
least squares method is the
basis for approximating historical
data. The approximated historical
data, in turn, are important when
using any of the three forecasting
methods that we will review next.
123. The th ree fo recas t ing methods a r e :
the requirements method, the
exponen t ia l method, and the
exp lana tory method.
DF-43
124. First, the requirements method.
This method is based on the
assumption that consumption can be
forecast by multiplying the served
population by its per capita
consumption.
125. Typically, the served population
is separated into two groups:
those with piped water inside the
home and those with piped water
outside the home.
126, Historical data are used to calcu
late the per capita consumption
data for both groups. In this
case, the data show that those
with piped water inside the home
consume an average of 150 liters
per day. Those with piped water
outside the home typically consume
about 20 liters per day.
After historical data on the per
capita consumption of both groups
are prepared, population forecasts
can be prepared. Separate
forecasts are prepared for the
future population that will have
piped water inside and the
population that will have piped
water outside. On this chart, the
solid line shows past population
data; the broken line depicts
estimates of future population
numbers.
In addition to population
forecasts, per capita consumption
can also be projected for both
groups. Metering and price
changes should be taken into
account when preparing this- data.
In this case, the chart shows that
per capita consumption for those
with piped water outside will
remain relatively constant while
the consumption by those with
piped water inside the home will
increase slightly over time.
DF-45
129 In order to forecast total future
consumption, the information on
both population and per capita
consumption is combined.
130 This forecast shows that the popu
lation of 200,000 with piped water
inside has a per capita consump
tion of 160 liters per day. This
group, then, is expected to
require 32,000 cubic meters per
day. The second group is the
population of 10,000 with piped
water outside. It is expected
that this group will consume 20
liters per capita per day,
totaling 200 cubic meters per
day. When the consumption
projections for both groups are
added, the result is a total
consumption requirement of 32,200
cubic meters per day.
After the consumption forecast is
prepared, the next step is to
forecast the supply that will be
required to meet consumption. In
order to forecast supply, the con
sumption forecast is divided by
one minus the share of unaccounted
water (excluding standpipe con
sumption). In this example, the
consumption forecast was 32,200
cubic meters per day and
unaccounted water was estimated at
33 percent. The total supply
forecast, then, is 48,000 cubic
meters per day.
The primary advantage of using the
requirements method to forecast
demand is its simplicity. It is
easy to use and to understand;
therefore, it is widely used.
Caution should be exercised when
using the requirements method. It
is based on population data and
these numbers are often artifi
cially inflated. This can lead to
overestimated demand.
DF-47
134 In addition, caution should be
exercised because this method is
also based on per capita
consumption. These data are
frequently inflated in forecasts.
135
., Slmpncilp^^vc^-.-'V'^rt'.; -.;
;"'CautloissX:".:'] "'y- '''-'••
?; 9. (nHolod Po? Cflpifo Co«5umpU6«?'-
And third, population and per
capita data are largely external
variables that the utility cannot
influence. This is particularly
true with population figures that
are also the roost difficult to
estimate exactly.
136 The second forecasting method we
will review is the exponential
method. The exponential method
assumes that water consumption, Y,
is an exponential function of the
served population, represented by
X. D and F are constants.
137
= D LogY:'.;=' LogO +•FX
In order to construct a demand
curve, using the exponential
method, the first step is to take
the logarithm of both sides. The
result is the equation log Y
equals log D plus F times X.
Then, water consumption, or Y, is
plotted against the served popula
tion, X. On semilogarithmic
paper, the result is a straight
line like this one.
The next step is to project what
the served population will number
by a certain year.
Projected consumption then is
estimated by inferring future
consumption levels from the
historical data.
DF-49
141
^n' - ,4r . :-.^;-""..-- :".---•-*..*/-•"-''.- ~ -*: ^ S^.',..«.D»c»ptl»»tr Sophtollcattt r;
Like the requirements method, use
of the exponential method also
requires caution. It is based on
population data which tend to be
relatively imprecise. Second,
using this method could also
create a false sense of accuracy,
because the method is more
sophisticated mathematically.
Third, the method primarily
reflects the past. Future pro
jections are merely extrapolated
from the historical data.
142.
^Populations__[ House Connections.
'S-i'0^'^'-y'''m Quantifiable' ^ v - " . - . - . : & i V . ; i v - ^ > . L-.. . • . • • •-;.:'.x-.--.,:--.i-.^- ._• ControOabte "
The third method of forecasting
demand that we will review is the
explanatory method. It differs
from the other two methods because
it is based on the numbers of
house connections instead of
population numbers. House
connections are easier to quantify
than population. Furthermore, the
number of house connections in a
community can be controlled, but
population numbers cannot be
controlled.
The explanatory method assumes
that water consumption is a power
function of the number of house
connections. Y is the water
consumption, X is the number of
house connections and G and H are
constants. In order to construct
a demand curve using the
explanatory method, first, we take
the logarithm of.both sides. The
resulting equation is Log Y equals
Log G plus H times Log X.
Consumption is plotted on the Y
axis and numbers of house
connections are plotted on the X
axis. Then both variables are
plotted in logarithmic scale.
After plotting historical data on
consumption and the number of
connections, a straight line is
drawn connecting the points.
Next, the number of projected
house connections is calculated
for every year that will be
included in the projection.
DF-51
146. Last, projected consumption levels
are calculated using the points on
the line for the projected number
of connections.
147. The explanatory method offers
three advantages. First, it is
based on numbers of house connec
tions, which are easy to quan
tify. Second, the utility can
determine the number of house con
nections and control them more
easily than it can control popula
tion numbers. And third, this
method takes into account the fact
that average consumption per house
connection decreases as the
number of house connections
increases.
148. There are several reasons why
average consumption per connection
decreases as connection coverage
increases. The first households
connected tend to be in the high
income group. Unconnected
households often draw water from
those with connections. This
increases average consumption.
Later, when more low income house
holds are finally connected, the
number of connections is higher.
At the same time, the average con
sumption per connection will
decrease.
Regardless of which of the three
projection methods is used, it is
important to apply sensitivity
analysis to the results. Sensi
tivity analysis is a technique to
test what will happen if there are
changes to the assumptions on
which forecasts are based. Three
important areas to apply sensitiv
ity analysis are population num
bers, numbers of house connections
and per capita consumption.
For instance, actual numbers of
the population served may deviate
from assumed levels by 30%. Or,
the number of house connections
could vary 10% from estimated num
bers. In addition, per capita
consumption could actually be 20%
higher'or lower than the estimates
report. Any of these variances
could affect the accuracy of
forecasts.
DF-53
152. Because the assumptions on which
forecasts are based may change, it
is best to prepare a range of
forecasts. This will help to make
the final forecast as accurate as
possible. More accurate forecasts
will also help in planning project
investments and financing more
realistically.
153. There are three groups whose
demand or consumption should be
projected separately from the
population with connections. They
are industries, the unconnected
population and the rural
population.
154.
B Business Growths- '•;-?_.
. a Recirculation of Water
tt Alternative Water Sources-
Industrial demand is usually pro
jected on a case by case basis.
Very larye industrial consumers
are few in number but account for
a great share of total consump
tion. Where possible, projections
of their demand should take into
account expected business growth,
possibilities for water recircula
tion and potential reliance on
alternative water sources.
DF-54
155 The consumption of a second group,
the unconnected population, is
also projected separately, usually
using the requirements method. In
this case, population numbers are
multiplied by per capita consump
tion. The result is typically an
adjustment to.the forecast of
approximately 20 liters per day.
l'J»
156 The third group to forecast
separately is the rural
population, including the
centralized village population and
the dispersed population. These
groups' consumption is usually
projected using the requirements
method. In some rural areas, each
head of cattle consumes double the
amount each person consumes,
approximately 40 liters per capita
per day. In this case, the
consumption by cattle would be
added to forecasts of human
consumption.
157. In summary, these three forecast
ing methods take into account
several important variables that
influence future water supply
requirements.
DF-55
158.
.^'r?':>' l^y'fiire Cbnsiirnptioit ^ 1 4 ^ ' Urract^unffed Wa\er :
The variables include the
estimates of future consumption
based on current and historical
data plus the levels of
unaccounted water.
159. &i¥.*ND FORECAST!*!.
.D®arcs8c3t)E30®3Eocr^3 '7
D PercsooGig D O & K 2 > •."' i •
Forecasts that are based on an
understanding of the character
istics and determinants, of demand
will provide the important
information needed to plan and
select projects that can meet the
community's needs.
160.
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