delve and the office graph for it pros & admins

• ROLLOUT STARTED

• FIRST VERSION…

• COMING AS PART OF O365

• NOT AVAILABLE NATIVE

FOR ON-PREM

• ACTUAL NO PUBLIC BETA FOR

APPS

Nicki Borell

Consultant / Evangelist

SharePoint & Office 365

MCSE, MCDBA, MCITP

…join our difference

REFERENT

“…if you ask why you will never understand“

TARGET

AUDIENCE

ENDUSER DEVELOPER

DECISION MAKER ADMIN / ARCHITECTS

TOPICSDelve

Office Graph

Roadmap

Graph Concepts

Privacy

Populating theOffice Graph

Architecture

Query theGraph

WHAT IS “DELVE”

› Delve = a village in Schleswig-Holstein, Germany

› Delve = to delve into sth. => synonyms for: engross, search through etc.

› Next generation Search Driven Publishing

› A really cool idea

› Based on Search, Analytics + machine learning

› A feature for O365

› Yet an other feature that’s sounds super simple but can get tricky

SIMPLE – NOT EASY

› My Documents

› Recent Documents

› Docs I'm following

› Documents Shared with Me

› Documents we have in common

› Suggested documents to follow (with social impact)

› Items related to current user (based on a system result source)

and now:

› Delve

ENABLING / DISABLING DELVE

Per User Per Tenant

• Content, based on your relationships with coworkers and your behavior

• Designed to provide you with the content you want, and the content you didn’t even know you needed

• Delve shows you content from across your O365 tenant

• Delve only shows you content that you have access to

• Boards are visible for everyone, but content is security trimmed

OVERVIEW

• Documents shows up as “content cards” on “boards” that cover information, such as Title, Last Modified by, summary, and a thumbnail of the document.

• New content emerges from the top, scrolling down gives you access to more content that Delve considers less relevant.

• Relevant content is based on your relationships with documents and with the people who have viewed, edited, and created the content.

OVERVIEW

• Home – Delve curated view, containing

what delve considers to be relevant to

you

• My Work – find and resume content

that you’ve worked on recently.

• Shared with Me – Find content that has

been explicitly shared with you in

SharePoint and OneDrive for Business.

OVERVIEW

THE OFFICE GRAPH

WHAT IS A GRAPH

› http://en.wikipedia.org/wiki/Graph_(abstract_data_type)

A drawing of a labeled graph on 6 vertices and 7 edges.

A graph with 3 nodes and 3 edges

http://en.wikipedia.org/wiki/Graph_(abstract_data_type)

GRAPH CONCEPTS

› Graphs

› Provide data abstraction

› Graph Composition

› Nodes – the data points

› Edges – the relationships between those points

GRAPH DB

› NoSQL Database

› Consists of three elements:

› Nodes

› Edges

› Properties

› Every element contains a direct pointer to its adjacent elements

HOW IT WORKS - EDGE

› The Office Graph contains information about

enterprise objects such as people and documents,

as well as the relationships and interactions

between these objects.

› The relationships and interactions

are represented as edges.

HOW IT WORKS

› Search & Analytics:

› A user is searching for “Contoso”

› 100 times per day someone is searching for “marketing”.

› Office Graph:

› User John Doo (Actor) modified (Edge)

Contoso.docx (Object)

EXAMPLE - HOW A GRAPH WORKS

› Item to Item recommendation

GRAPH BENEFITS AND DRAWBACKS

› Benefits› Graphs out perform SQL in topological and

locational searches, seeking out all records

that have relationships with each other

› The non reliance of a schema allows the

structure of the graph database to be changed

as new edge and node types are defined

› Drawbacks› Data duplication. Because each

relationship is a record, many nodes can

have the same kind of relationships

› The more records that must be traversed,

the slower the query. SQL can handle large

result sets better

Database structured to capture and analyze metadata across all Office365 workloads: Exchange

Online, SharePoint Online, and OneDrive for Business

The actual data is not stored, the Graph only stores metadata in the form of Nodes, and Edges.

HOW IT WORKS - EDGE

› Some edges represent a single interaction:› Modified: Carl modified a document

› Viewed: Jarvis viewed a presentation

› Some edges are computed based on multiple interactions:› WorkingWith: People whom you frequently interact with

› TrendingAround: Items that are popular in your circle of colleagues

› Some edges are relationships between enterprise objects:› OrgManager, OrgColleague, and so on: Organizational structure edges

HOW IT WORKS - PRIVACY

› Public:› object is connected to the Actor by a public edge

› visible for everyone

› can be discovered by others using Delve (with security trimming, of course!)

› Example: "modify" or "create"

› Private:› Object is connected to the Actor by a private edge

› cannot be discovered by other users.

› Example: "view" relationship is always private. If I view a document, nobody will know about it.

Search ACL + Private & Public Edges

ROUNDUP - SECURITY

› All nodes contain an ACL used for security trimming

› If you do not have access to the node, it will not be included in the result set

› Edges are classified as public or private

› Anyone with access to a node can traverse the public edge.

› Only the user that created a private edge can traverse it.

Search ACL + Private & Public Edges

QUERY THE

GRAPH

SAMPLE QUERIES

› Related to Me

› https://<tenant_address>/_api/search/query?Query

text='*'&Properties='GraphQuery:ACTOR(ME)‘

› Related to Me & Someone Else

› https://<tenant_address>/_api/search/query?Query

text='*'&Properties='GraphQuery:AND(ACTOR(M

E)\,ACTOR(<ID>))'

POPULATING

THE OFFICE

GRAPH

OneDrive for Business

VideoSites

Delve

Office Graph

POPULATING THE OFFICE GRAPH

OneDrive for Business

SharePoint Online Sites

Office 365 Video

Mail attachments

Open OneDrive

Create Folder

Invite People

Upload Documents

Send an mail

POPULATING THE OFFICE GRAPH

› SharePoint content (default inclusion)

› Outlook Online attachments

› No documented «signal API»

› Use the undocumented HTTP API at own risk.

› Throttling per user

ARCHITECTURE

ARCHITECTURE

AppsDelve Custom Apps

Office Graph

Search

Content

Collects information gathered across Office 365 services

SharePoint Online OneDrive for Business Exchange Online Microsoft Azure Active Directory

ARCHITECTURE

The Active Content

Cache

• Designed to enable

near-real time

updates at

conversational

speed (measured in

seconds)

• Contains most

recently active items

• Not designed to

contain the full

Tenant Graph, but

rather the most

likely to be relevant

nodes and edges.

• Every object has an

expiration policy

associated with it.

Tenant Graph Store

• The full graph of all

the nodes and

edges within a

tenant.

• Optimized for

analytics, not speed

• Indexed to

efficiently locate

nodes and used to

push nodes and

edges into the

Active Content

Cache.

• Because

optimization

decisions the

latency of moving

nodes and edges

into the Active

Content Cache

cannot be

guaranteed to be

“conversational.”

ARCHITECTURE

Input Router

• Directs the incoming

edits to the Active

Content Cache and

Tenant Graph Store

• Updates external

applications

regarding these

edits

• Powers the

Conversational

Experience

Workload Analytics

• Specific to each

workload, this is the

piece responsible

for reviewing local

data and updating

the Graph through

the REST API.

• Only changes to the

Active Content

Cache or to Tenant

Analytics are

pushed by the API

ROUNDUP - WHAT IS THE “OFFICE

GRAPH”

› Office Graph is an underling technology for Delve and a suite-wide intelligence fabric that will help you discover content and make new connections.

› The Office Graph represents a collection of analyzed signals (edges) via machine learning, also called insights.

› These new insights are derived from each user’s behavior, their relationships to content, topics and one another.

› Content and signals are captured from Exchange Online, SharePoint Online, Azure and Yammer (coming soon)

COMING SOON

ROADMAP

GETTING STARTED TODAY

Explore Office Delve:

http://products.office.com/en-us/business/explore-office-delve

Office Delve for Office 365 Admins

https://support.office.com/en-US/Article/Office-Delve-for-Office-365-admins-54f87a42-15a4-44b4-9df0-d36287d9531b?ui=en-US&rs=en-001&ad=US

Query the Office Graph using GQL and SharePoint Online Search REST APIs

http://msdn.microsoft.com/en-us/office/office365/howto/query-office-graph-using-gql-with-search-rest-api

RESOURCES

Nicki Borell

[email protected]

@nickiborell

delve and the office graph for it pros & admins

Software