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Delivery Program 2017-2021

Six Monthly Review January to June 2020

Kempsey Shire at a glance

Estimated Resident Population 2016 29,842Number of dwellings 13,452Proportion of households with children 4,031Aboriginal persons 11%People born overseas 1,973

Demographics

Number of parks 97 (77 hectares)Number of sports fields 16 (43 hectares)Number of public swimming pools 4

Lifestyle

Employed residents 11,071Number of businesses 2,150Kempsey Shire Gross Domestic Product $1.26 billion

Economy

Area 3,338 sq. kmLocation 50km from Port Macquarie, 420km from Sydney, 109km from

Coffs Harbour, 499km from BrisbaneRail (Kempsey) Located on the North Coast Rail LineRoad Kempsey is located 5km from the Pacific Motorway interchanges

Geographics

Number of schools 26Bachelor or higher degree 12.6%Advanced diploma or diploma 8.1%Certificate 27.6%No Qualification 41.3%

Education

Kempsey Shire Council | Delivery Program 2017-2021 Six Monthly Review | January to June 2020

Planning is the foundation of effective performance and accountability. Good plans inspire, allow effort and attention to be focussed, anticipate obstacles, coordinate and prioritise action and clearly identify points of accountability.

Integrated Planning and Reporting (IP&R) legislation was introduced by the NSW State Government and requires all Councils to develop long term plans for their community, detailing aspirations and strategic directions.

Council is required to develop a Community Strategic Plan with a minimum of a 10 year outlook, along with a Delivery Plan based on the four year term of the elected Council and an Operational Plan which looks at yearly activities to be undertaken. These plans are informed by a Resourcing Strategy, that is made up of the Long Term Financial Plan, a Strategic Asset Management Plan and a Workforce Plan.

Integrated Planning and Reporting Framework

Our Corporate Planning

CommunityEngagement

Resourcing Strategy

• Long termFinancial Planning

• Workforce Management Planning

• Asset Management Planning

Perpetual monitoring and review

Annual Report

State and Regional Plans

Delivery Program4 years

Other Strategic PlansLand-Use Strategy, Cultural Plan, Tourism Strategy, Heritage Plan, Economic Development Strategy

Operational Plan1 year

CommunityStrategic Plan

10+ years


The four year Delivery Program

The Delivery Program identifies the community’s priorities for the four years. This program will build on the successes achieved in the last program and sets the future direction.

During the last term council guided the community through one of the most significant events of our time, the Pacific Highway upgrade and the bypass of the Kempsey township. It was through careful planning and leadership that we are now positioned to further take advantage of this investment and plan for growth.

The Community Strategic Plan outlines the aspirations for the future over the longer term and is the responsibility of all tiers of government and businesses, the Delivery Program focuses on what council can do to achieve the

community’s aspirations over the term of the elected Council.

The Delivery Program 2017-2021 will focus on planning for development and population growth through land use planning and identifying opportunities to attract investment. Council too will invest in our villages to improve and enhance facilities and public spaces. Sport and recreation are important to our residents and visitors over the next four years we will concentrate on our facilities and services we provide in working with sporting groups and through discussions with the community.

The table below links the aspirations contained within the Community Strategic Plan and what we will be focusing on over the course of the next four years.

• Community groups are supportedand encouraged to develop projects

• Council is engaged and connectedwith the community

• Development of a cinema complexin Kempsey

Our community is vibrant, engaged and CONNECTED

• Improve community satisfactionwith Council services

• Financial sustainability

• Provide good governance

We have the LEADERSHIP and GOVERNANCE to enhance and

develop our community

Our people and environment are HEALTHY

• Sporting and park facilities tobe reviewed and consolidated

• Planning for growth which considersimpacts on the environment

• Review current land uses to enablea variety of lifestyle options

• Economic Development Strategy tobe formulated and implementationcommenced

• Upgrade public facilities, rejuvenatecoastal village amenity to improveexperiences for residents and visitors

• Develop plans for a Kempsey town greenspace and meeting place that links thecommercial area with the river

• Master planning for residential andcommercial growth

• Capital investment in Council holidayparks to improve visitor experience

We are a WEALTHY and prosperous community

• Continue CCTV installations in Kempseyand coastal villages to enhancecommunity safety

• Community assets and infrastructureis maintained

• Public spaces are vibrant and invitingfor everyone

We live in a SAFE community

Community Strategic Plan Summary


Community Strategic Plan Objectives

• Having health that allows peopleto do the things they enjoy

• Having health that does not limitpeople from earning a living

• Not suffering from ill health

• Living a long and fulfilling life

• Living in a healthy environment

• The environment being in ahealthy state

Delivery Program Strategies

• (HS-01) Plan for and provideinfrastructure that encourages and allows for active lifestyles (provider, facilitator)

• (HS-02) Provide education aroundhealthy lifestyles (facilitator)

• (HS-03) Restore damaged environmentsand removal environmental threats (provider, facilitator)

• (HS-04) Use planning controls to ensurethat environmental impacts do not negatively affect lifestyle (provider)

HEALTHY









• (HS-01) Plan for and provideinfrastructure that encourages and allows for active lifestyles

• (HS-02) Provide education aroundhealthy lifestyles

• (HS-03) Restore damagedenvironments and remove environmental threats

• (HS-04) Use planning controlsto ensure that environmental impacts do not negatively affect lifestyle

• (HS-05) Minimise risks tothe community’s health


Program: Public facilities consolidation and improvement

Objective: Provide a healthy environment that encourages the community to adopt an active healthy lifestyle

Priority Actions Status New Commentary

Implement a strategy to consolidate parks to provide better quality play areas

Commenced The Community Infrastructure Strategic Plan has been on public exhibition and will soon be reported to Council for adoption. This outlines future recreational asset needs across the Shire and determines where further specific strategies or considerations are required. Some South West Rocks and Kempsey land parcels have been sold or identified for sale and are contingent on the outcomes of the Community Infrastructure Strategic Plan.

Commence implementation of the Sports Strategy, including planning for upgrades to the Central Kempsey complex and a new facility in South West Rocks.

Ongoing Master plan completed and adopted by Council for Central Kempsey Complex. Master plans for Kemp Street and Services Club Park are drafted and on public exhibition, while opportunities for playing field area are being explored at South West Rocks. Key projects identified and grant funding sought through Stronger Country Communities, Regional Sports Infrastructure and Clubs grants. Significant funding obtained towards projects identified in the Sport Strategy at South Kempsey (Jim Stirling Oval: Stronger Country Communities Fund - $288,000), Kempsey (Central Kempsey Complex: Stronger Country Communities Fund - $377,000, Regional Sports Infrastructure Fund - $10,000,000) and South West Rocks (Stronger Country Communities Fund -$147,038; Club Grants - $197,600; Regional Sports Infrastructure Fund - $2,465,268). Lighting projects under these funds are completed.

Expand the Phillip Drive sporting complex in South West Rocks

Completed Expansion of existing fields completed, allowing for two full size soccer fields at the site. Longer term needs being considered as part of master planning exercise for the facility.


Investigate rationalisation of public aquatic facilities

Not Yet Commenced

The Aquatic Facility Strategy is dependent on the outcomes of the Community Infrastructure Strategic Plan (CISP) which is yet to be formally adopted. The development of the Aquatic Facility Strategy will be considered as part of a future Operational Plan once CISP has been adopted.

Increased walking and cycle way infrastructure to be developed

Ongoing Grants received for additional walking paths at Gladstone (Stronger Country Communities Fund - $175,000), Horseshoe Bay (Stronger Country Communities Fund - $357,960) and for the construction of a 1.1km shared path from Riverside Park to West Kempsey (Active Transport Program - $285,250). Walking and cycleway projects being undertaken in accordance with priorities established from the PAMP and Bike Plan with funding available.

Implement the Pedestrian Access Mobility Plan (PAMP)

Ongoing In the absence of grants, $100,000 per annum is being allocated to PAMP priority projects for delivery.

Investigate grant funding opportunities to implement the Bike Plan

Commenced A grant application for a shared pathway from Riverside Park to West Kempsey has been successful. The $285,250 project is part funded through the Active Transport Program for commencement in 2020/21.

Undertake a strategic environmental audit of education and training facilities available for future growth and development.

Commenced Development of an education masterplan is an initiative within the adopted Economic Development & Tourism Strategy. After successful facilitation by Council, the Country Universities Centre (CUC) Macleay Valley has received State & Federal Government funding to establish a Regional University Hub in Kempsey. CUC Macleay Valley will be operational early 2021.

Planning, concept and funding development for a South West Rocks Library and community centre

Commenced Planning underway for community engagement and concept design. Commercial partnerships and grant opportunities may be impacted by economic downturn associated with COVID-19.


Program: Plan and provide infrastructure and services that minimises risks to public health

Objective: To provide for and promote wellbeing.


Upgrade water supply network and treatment systems to meet future demand

Ongoing Ongoing Network and Treatment facility upgrades and expansion. Crescent Head WTP has had grant funding (Safe and Secure Water Program - $1,332,500) announced and will be retendered during 2020/21. Similarly, Willawarrin WTP has had grant funding (Safe and Secure Water Program - $275,000) announced and construction will commence in 2020/21. Funding ($4,000,000) for an emergency Water Treatment Plant at Steuart McIntyre Dam has been obtained through recent severe drought conditions to provide for improved water security. An options assessment process is currently nearing completion with appropriate stakeholders. Once the Options assessment is complete the Concept Design phase of the project will commence, allowing for tendering of the project.

Implement the Drinking Water Quality Management Plan (DWQMP)

Completed The DWQMP has been finalised in consultation with NSW Health and is being implemented.

Construct a new Water Treatment Plant at Crescent Head

Ongoing Crescent Head Water Treatment Plant has successfully gained a 25% NSW Government funding grant (Safe and Secure Water Program - $1,332,500). The project was tendered in April 2019, with an alternative procurement option now being pursued for delivery following Council consideration. Retendering of the work shall occur during 2020/21. Council is currently working with DPIE on the revised Concept Design.


Investigate options for a new water Treatment Plant at Stueart McIntyre Dam and pursue funding opportunities

Commenced Detailed Business Case was lodged to the NSW Government's Safe and Secure Water Program in conjunction with the Raw Water Balance Tank design. Advice was received that at this point the project was unsuccessful for the proposed grant. Arising from severe drought conditions, funding ($4,000,000) for an emergency Water Treatment Plant at Steuart McIntyre Dam has been obtained to provide for improved water security. An ultrasonic solution for dam algal issues is being trialled. An options assessment process is currently nearing completion with appropriate stakeholders. Once the Options assessment is complete the Concept Design phase of the project will commence, allowing for tendering of the project.

Rebuild Sherwood Recharge Channel inlet & renew pumping station

Deferred New Switch control board and power mains provided to pumping station. Works on inlet structure deferred pending review of Lower Macleay Supply Strategy and the development of the Integrated Water Cycle Management Plan.

Implement a stormwater levy on all properties to fund maintenance and improvement works (Raise $200,000 pa)

Completed Levy implemented. Funds used for annual stormwater improvement works.

Implement defect remediation program for known stormwater problems

Ongoing Works ongoing with annual allocation of $200,000 for improvements. Condition assessments where successfully undertaken in 2019/20 and will inform ongoing programs.

Implement refurbishment of existing water quality devices and retrofitting of additional measures according to the investigation into treatment options

Completed Ongoing maintenance and upgrades of Gross Pollutant Trap’s occurring. Identified works are being completed.

Undertake renewal of stormwater infrastructure as part of the 10 year renewal program

Ongoing Works in Tozer Street undertaken in 2018/19. 2019/20 focus was on an audit of existing infrastructure condition to inform future work programs priorities.

Finalise and implement a master plan for a Waste Precinct at Council’s Waste Management Centre

Commenced This is a multi-year project. Cell 4 has been designed and Quantity Survey obtained. Currently working through environmental and development approvals process for Cell 4. The Waste Strategy will be finalised 2020/21 and is an action in the 2020-21 Operating Plan. Construction of Cell 4 will occur over the 2020/21 and 2021/22 financial years.


Construct a replacement wastewater treatment plant in West Kempsey

Ongoing Central Kempsey Sewage Treatment Plant has been awarded a 25% NSW Government funding grant (Safe & Secure Water Program - $8,750,000). Roadworks and earthworks on site are complete. A treatment plant reference design is in progress to enable the project to be tendered. Financial constraints within the sewer fund are being considered prior to progressing to construction.

Complete an augmentation of Hat Head wastewater treatment Plant

Completed Work completed. Plant performing well.

Implement the plan for the extension of the wastewater system in South Kempsey to service new development

Ongoing South Kempsey Pressure Sewer Scheme has successfully obtained 60% NSW Government funding (Growing Local Economies - $2,323,000). Final design review and approval processes are in progress before going to tender. Awarding of a tender late 2020 to early 2021 is expected. This would result in a practical project completion of late 2021 to early 2022.

Implement the construction of a wastewater collection and treatment system for Stuarts Point

Ongoing Stuarts Point Sewerage Scheme has had a full options review completed and a Council determination to proceed with a sewage treatment plant near Stuarts Point. KSC has worked with NSW EPA to agree on discharge license parameters. Once all property issues are dealt with Council will liaise with Infrastructure NSW for Funding Deed amendment finalisation. Project development will be ongoing in 2021.


Program: Promote development that is high quality and environmentally sustainable

Objective: Plan for a sustainable environment


Undertake a review of the 10-year Strategic Land Use Plan

Ongoing The Strategic Planning Program has been reviewed and drafted having regard to legislative changes, strategic visioning, local growth management, North Coast Regional Plan, a fit-for-purpose LEP & DCP, and biodiversity mapping. The Local Strategic Planning Statement (LSPS) has been drafted ready for exhibition and development of the Local Growth Management Strategy is planned to commence once the LSPS is finalised.

Develop rural land use policies that maximise the benefits to the community from the use of the land

Deferred Considered in development of the Strategic Planning Program to ensure a coordinated approach to land-use planning across the Macleay Valley.

Review planning controls relating to use of flood affected areas

Commenced The Lower Macleay Flood Study was finalised in December 2019, and the subsequent Lower Macleay Flood Risk Management Study & Plan are about to commence. The 2020/21 Operational Plan includes an action to revise the Flood Planning Levels, the Flood Planning Area and Floodway definitions and update Council policies and plans accordingly.

Review developer contributions plans to ensure that the cost of services required to meet future growth are not unreasonably borne by the existing population

Commenced Council’s Development Contribution Plans are being reviewed. Developer Servicing Plans to be considered as part of broader IWCM project.

Develop infrastructure strategies for each area with the potential to support increased population / industry growth

Deferred Considered in development of the Strategic Planning Program to ensure a coordinated approach to land-use planning across the Macleay Valley. Infrastructure provision will be a key consideration in development of the Local Growth Management Strategy which is about to commence.

Implement and review Kempsey Local Growth Management – Rural Residential component 2014

Ongoing Implementation is continuing with the lodgement and progress of rezoning applications.

Implement and review Kempsey Local Growth Management Strategy – Residential Component 2010

Not Yet Commenced

Development of a Local Growth Management Strategy is an action identified in the 20/21 Operational Plan.


Prepare a Rural Lands Strategy

Not Yet Commenced

Development of a Local Growth Management Strategy is an action identified in the 20/21 Operational Plan.

Complete the Biodiversity Strategy

Commenced The Biodiversity Discussion paper was completed, and implementation of actions will commence once strategy is completed.

Complete a review of Council’s Flood Risk Management Strategy

Commenced The Lower Macleay Flood Study was finalised in December 2019, and the subsequent Lower Macleay Flood Risk Management Study & Plan are about to commence.

Commence review of KLEP 2013

Commenced Reviews will be required in the future to ensure compliance with legislative changes. Considered as part of the Strategic Planning Program.

Commence implementation of the Biodiversity Strategy

Not Yet Commenced

Once the Biodiversity Strategy is complete, implementation of actions can commence.

Commence implementation of Crescent Head Master Plan

Commenced The Crescent Head Foreshore Recreation and Landscape Plan and the Crescent Head Town Centre Urban Landscape Plan projects are well progressed. The Crescent Head Planning Review is to be incorporated into the Strategic Planning Program. A character statement has been incorporated into the recently drafted Local Strategic Planning Statement.

Develop Fredericktown Master Plan Completed

Develop Stuarts Point Master Plan

Deferred The Local Strategic Planning Statement (LSPS) has been drafted, inclusive of a character statement for Stuarts Point. Following adoption of the LSPS, work will commence to develop a Local Growth Management Strategy. A detailed Master Plan will be considered as part of the longer-term Strategic Planning Program.

Implement and review Killick Creek EMP

Commenced Council continues to progress preparation of an Estuary Management Plan for Killick Creek. The 20/21 Operational Plan includes an action to complete tidal inundation and coastal vulnerability mapping by June 2021.


Implement and review the Korogora Creek EMP

Commenced Council continues to progress preparation of an Estuary Management Plan for Korogora Creek. The 20/21 Operational Plan includes an action to complete tidal inundation and coastal vulnerability mapping by June 2021.

Implement and review the Macleay River Estuary Coastal Zone Management Plan

Commenced Council continues to progress preparation of an Estuary Management Plan for the Macleay River. The 20/21 Operational Plan includes an action to complete the Stage 1 scoping study for Saltwater Creek by December 2020.

Implement and review the Saltwater Creek and Lagoon EMP

Commenced Council continues to progress preparation of an Estuary Management Plan for Saltwater Creek. The 20/21 Operational Plan includes an action to complete tidal inundation and coastal vulnerability mapping by June 2021, and an action to complete the Stage 1 scoping study for Saltwater Creek by December 2020.

Undertake inspections and identify infestations in accordance with the MNS Weeds Action Plan

Ongoing Council's Weeds Action Plan for 2019-20 was delayed by bushfire and COVID-19 events in the area. The required community education events and inspection targets have been met.



• Earning enough money to affordsthe lifestyle that makes us happy

• Being able to afford the basicsthat improve our lives

• To have a rich and valuable culture

• To have a wealth of experience


• (WS-01) Build a positive and strongcommunity culture

• (WS-02) Encourage cultural development within the community

• (WS-03) Improve employmentopportunities

• (WS-04) Increase formal educationlevels within the community

• (WS-05) Increase value of production

WEALTHY


• Earning enough money to affordthe lifestyle that makes us happy

• Being able to afford the basicsthat improve our lives

• To have a rich and valuable culture

• To have a wealth of experience


• (WS-01) Build a positive andstrong community culture

• (WS-02) Encourage culturaldevelopment within the community

• (WS-03) Improve employmentopportunities

• (WS-04) Increase formal educationlevels within the community

• (WS-05) Increase value ofproduction


Program: Provide Infrastructure

Outcome: Foster economic growth, customer confidence and a prosperous community through improved infrastructure.


Implement the 10 Year Renewal Program Ongoing The 2019/20 Operational Plan works were being implemented in the context of drought and bushfire impacts and the program refinements made.

Replace 16 Timber Bridges Ongoing The bridges replacement program is being delivered with Back Creek bridge and Turners Flat bridge being the focus of delivery to December 2019. There were four bridges replaced in the 2018/19 program, in addition to nine bridges replaced over the 2016/17 - 2017/18 period. In addition to the above, 5 further bridges will be replaced as a result of fire impacts, as will Roses Bridge on Nulla Nulla Road and Saleyards Bridge of Saleyards Road.

Upgrade Clyde Street Carpark Commenced Grant application received (Stronger Country Communities Fund - $225,000). Some property acquisition issues continue to impact project delivery. Finalisation of these issues is currently being addressed. Clyde Street Carpark’s pre-commencement works are being finalised, ready for an early 2020/21 commencement.

Investigate improvements and financial contributions to Co-op carpark

Deferred Project has been deferred as a result of the delays related to the Clyde Street project.


Complete pre-planning for a joint project to seal Maria River Road

Completed Maria River Road concept design report is completed. Grant application made under Fixing Country Roads Program was unsuccessful. Ongoing liaison with PMHC and NSW Government MPs secured a commitment for funding of the sealing of the road between Crescent Head and Port Macquarie in the NSW State Budget (approximately $17,000,000). Formal application was made late 2019 under the Fixing Local Roads Program to secure this funding.

Investigate bitumen sealing of Point Plomer Road and review funding options

Completed Options for Council in terms of maintenance and upgrading of the road were presented to Council in October 2018 for decision. $2.8 million funding was secured under the Regional Growth - Environment and Tourism Fund, announced on 3 July 2019. Design, investigation and pre-planning commenced in late 2019, and construction anticipated to commence at the end of 2020.

Replace Turners Flat Bridge Completed Construction of bridge completed and now open to traffic.

Investigate and implement an urban areas kerb & guttering program, prioritising Frederickton and 50% funded by residents.

Ongoing 10 Year Works Program updated and adopted by Council, incorporating initiatives for stormwater and kerb and gutter in Frederickton.

Pre-development design of Kempsey Town Square including Smith and Belgrave Street intersection

Not Yet Commenced

Concept design work was undertaken in 2016. No further works have been undertaken since then. The development of Belgrave Street, Kempsey, Masterplan, particularly the traffic study and traffic management concept design has been included for commencement in the 2020/21 Operational Plan.

Pre-planning, design and lobbying for alternative Bridge Crossing

Commenced NSW Government funding of $1m announced in 2018/19 budget to commence investigations for a 2nd crossing of the Macleay River in Kempsey. Project now underway in collaboration with Transport for NSW under a partnership approach to develop a strategic business case.


Investigate concept design and economic benefits for a Stuarts Point bridge crossing

Deferred Issues with financial viability and Aboriginal Land Claims as well as heritage and environmental constraints will likely preclude this project from proceeding. No further actions recommended at this time.

Smith Street (Forth to Stuart Streets) Kempsey

Completed Project is completed.

Complete the redevelopment of Lachlan Street

Completed Project is completed.

Develop Belgrave Street Masterplan Commenced The Traffic Study which will inform the Master Plan has commenced.

Straighten Plummers Lane from Macleay Valley Way to 0.5km East of Menarcobrinni Road

Completed Project is completed with minor improvements to road width and alignment made.

Toilet block renewals program, based on condition and usage level

Ongoing Completed projects: South Kempsey Park Amenities Refurbishment. Crescent Head CBD Amenities. Gladstone Park Amenities Stuarts Pt Foreshore Amenities Back Creek Boat Ramp @ SWR(Gordon Young Drive) Amenities Back Creek Amenities @ SWR(near footbridge)

Projects in progress: Clyde Street New Amenities – land acquisition resolved and construction commenced July 2020. Frederickton Park Amenities – procurement undertaken. Installation / construction to occur 2020/21. Smithtown Amenities – funding secured. Installation / construction to occur 2020/21. Bellbrook Hall Amenities – funding secured. Installation / construction to occur 2020/21. Crescent Head Pool Amenities – facility has been procured. Installation / construction to occur 2020/21. Blackbird Flat Amenities - facility has been procured. Installation / construction to occur 2020/21. Willawarrin Sports Ground – container amenities currently being installed.


Commence Horseshoe Bay Master Plan implementation

Ongoing Horseshoe Bay Master Plan review completed in 2019. Implementation will continue as funds become available. Coastal walkway work undertaken in 2019.

Back Creek South West Rocks foot bridge and shared path

Completed Back Creek Bridge is completed.

Back Creek South West Rocks Carpark development

Ongoing Masterplans have been prepared for the two public domain areas of Back Creek. However, redevelopment of the car park area adjacent to the pedestrian bridge for Back Creek car park is deferred until current drought conditions ease and the foot bridge is complete, with work to commence in late 2020. The Boating Now Program grant was received for Back Creek boat ramp carpark and amenities and is in progress.

Back Creek South West Rocks Amenities and park Development

Ongoing Amenities have been recently installed. Park improvement work to be undertaken in 2020 on completion of all work associated with the pedestrian bridge. Minor revision of the master plan currently being undertaken to inform the works.

Refresh Crescent Head foreshore and CBD infrastructure, identified in Master Plan

Commenced The Crescent Head Foreshore Recreation and Landscape Plan and the Crescent Head Town Centre Urban Landscape Plan development projects are well progressed with public exhibition of plans having recently concluded.

Refresh Hat Head Reserve infrastructure Completed Construction of the Hat Head boat ramp carpark has been completed.

Refresh Stuarts Point Reserve infrastructure Ongoing Boating Now Program grant received ($250,000) for upgrade of boat ramp and carpark.

Regional Growth, Environment and Tourism grant of $1.7M received for new facilities at foreshore reserve and caravan park, which are being matched by Council funding. Works commenced in 2019 and are due for completion in 2020.


Boat Ramp Improvements Ongoing Two rounds of Boating Now grant funding have been secured with works at Gordon Young Drive, Back Creek progressing well, Hat Head Boat Ramp Complete, and Stuarts Point Boat Ramp to be completed in 2020-2021.

Installation of lighting at six (6) boat ramps Ongoing RMS have installed lights at Matty’s Flat. Lighting to be considered at locations with funding under the Boating Now grant.

Undertake Civic Centre upgrades Commenced Council's roof replacement is completed. Refurbishment of two of the four buildings has commenced. Multi-year project which is due to be completed in 2020/21.

Works Depot Security Systems Upgrade including perimeter fencing upgrades

Not Yet Commenced Both projects not funded to date.

Works Depot Vehicle Management Plan Implementation, include car parking and upgrade of internal roads

Commenced Minor improvement works completed and remainder to be undertaken in 2020

Works Depot Stormwater management Commenced Minor stormwater works have been completed and additional investigations to be undertaken when funding is received. Depot relocation/refurbishment option is being considered.

Works Depot Recycled Water Plant Replacement

Completed New wash bay installed and commissioned. Grading works completed – Project complete.

RFS Clybucca Asset Upgrade Not Yet Commenced Works not due to commence until 2020/21 financial year.

RFS Mooneba Driveway upgrade Completed Completed June 2018.

RFS Dondingalong new station Completed Works completed and handover to RFS occurred in November 2019.

RFS various-7 new driveways Ongoing Kundabung – Complete Bellbrook – Complete Willawarrin – Complete Frederickton – not yet funded by RFS Gladstone – complete Collombatti – not yet funded this FY by RFS Hat Head – complete

RFS South West Rocks new station (land required)

Ongoing Site location finalized. Designs being finalised by architect.


RFS Stuarts Point new station (land required)

Not Yet Commenced Works not due to commence until 2021/22 financial year.

RFS Kempsey Fire Control Centre shed for DTZ resources

Not Yet Commenced Not yet funded by RFS.


Program: Economic Development

Objective: To increase employment and commercial development within the Macleay Valley


Develop and implement an economic development strategy (EDS)

Completed Economic Development and Tourism Strategy was reported and adopted by Council on 22 October 2019.

Complete coordination of the Kempsey cinema project

Completed Cinema constructed and in operation by December 2019.

Consult with the business community on economic development priorities and possible sources of funding to achieve desired outcomes

Ongoing Broad-scale consultation meetings/workshops with community, businesses, industry and stakeholders along with surveys focusing on visitation and business informed the priorities included in the Economic Development and Tourism Strategy as adopted by Council.

Implement business plans for Council’s income producing assets

Commenced Draft Business Plans are in place for the Airport (finalisation will occur post Masterplan development which has been deferred to 2021/22) and Caravan Parks (subject to Crown Lands Plans of Management being undertaken in 2021/22). Saleyards Strategic Options review is being evaluated.

Undertake capital upgrades of Council holiday parks

Ongoing Park site layout plans are being prepared. Community engagement, economic and social impact assessments are being planned in accordance with Council resolution for the management of annual sites as per Council resolution dated 18 December 2019. Round 1 Cabin refurbishment works undertaken, new Stuarts Pt Managers Residence, Stuarts Point public amenities and outbuildings completed, Hat Head Holiday Park amenities replacement undertaken as well as upgrade of main amenities. Cabin replacement program in progress (13 cabins removed at Crescent Head and replaced with 12 new cabins in 2020/21 ahead of September 2020 school holidays). Capital works program being planned, staged and implemented across the five parks.

Investigate models for developing agricultural industry clusters

Commenced A Macleay Valley Agribusiness Strategy is a priority initiative of the Economic Development and Tourism Strategy - work has commenced on this project.


Provide producers with capacity building and professional development opportunities

Ongoing Support for Macleay Valley Food Bowl members continues through: 1) maintaining Council website directory; 2) supporting opportunities to sell andpromote local products; 3) distributionof ongoing information and news; 4)hosting celebrity chef events inFebruary 2020 to showcase localagribusiness.

Investigate the potential for a regional sale yards facility

Ongoing This is being actioned as part of the Saleyards Strategic Future Options review reported to Council in October 2019, that recommended proceeding with a business plan to maintain / upgrade options and an expression of interest for lease option.



• People feel safe in their homes• People feel safe in public areas• People are not unduly affected by

antisocial behaviour and crime• The risk of accidents are minimised• Our community is prepared and

resilient to emergency events

Delivery Program Strategies• (SAS-01) Build community resilience for, during

and after emergencies (provider, facilitator)• (SAS-02) Implement systems to minimise

and mitigate the impact of disasters (provider, facilitator)

• (SAS-03) Increase education levels withinthe community in Crime Prevention through Environmental Design (CPTED)

• (SAS-04) Promote a sense of community andno tolerance of crime and anti-social behaviour

• (SAS-05) Provide education on accident minimisation

• (SAS-06) Provide vibrant public spacesowned by the community

• (SAS-07) Work with various agencies to

SAFE


• People feel safe in their homes

• People feel safe in public areas

• People are not unduly affected by antisocial behaviour and crime

• The risk of accidents are minimised

• Our community is prepared and resilient to emergency events


• (SAS-01) Build community resiliencefor, during and after emergencies

• (SAS-02) Implement systems to minimiseand mitigate the impact of disasters

• (SAS-03) Increase education levels within the community in Crime Prevention through environmental design (CPTED)

• (SAS-04) Promote a sense of community and no tolerance of crime and antisocial behaviour

• (SAS-05) Provide education on accidentminimisation

• (SAS-06) Provide vibrant public spaces owned by the community

• (SAS-07) Work with various agencies to reduce the incidence of crime


Program: Community safety and preparedness

Objective: To provide and promote a safe and resilient community


Install CCTV network in Kempsey and coastal villages

Completed Finalisation of Safer Communities project funded by Australian Government ($300,000) to install CCTV cameras in South Kempsey and West Kempsey.

Implement pathways and lighting for community safety

Completed Project is completed. Pathway lighting was installed in Brighton Park, Riverside Park and South Kempsey Park as part of Safer Communities Funding. Community compliments received on completion.










• (COS-01) Create a range of meetingplaces for the and infrastructure for community use

• (COS-02) Create a shared social view

• (COS-03) Include social behaviouras part of education

• (COS-04) Provide opportunitiesfor people to be involved in the community

CONNECTED


• People are involved in their community

• People treat others with courtesyand respect

• People support and assist othersin the community

• People have a range of optionsto become involved in community activities


• (COS-01) Create a range ofmeeting places and infrastructure for community use

• (COS-02) Create a shared social view

• (COS-03) Include social behaviouras part of education

• (COS-04) Provide opportunitiesfor people to be involved in the community


Program: Working together

Objective: To have the community engaged in supporting itself with the assistance of the Council.


Review Macleay Community Strategic Plan 2036 (CSP)

Commenced Internal review of plan’s goals, strategies, performance measures, with community consultation planned for 2020-21. The review of the CSP is required under the Local Government Act and will help inform the ‘end of term report’ to council.

Promote and support community groups apply for grant funding

Completed The Macleay Grant Hub was launched in July and provides greater community access to available grants.

Promote, support and encourage community groups / individuals to undertake community projects

Completed The Macleay Grant Hub launched in July provides greater community access to available grants.

Actively support and promote existing community events

Completed Created and launched Macleay Link and Hey Hey Macleay website to assist in community promotion.

Actively seek opportunities to develop community capacity to apply for grants, run events and projects

Completed The Macleay Grant Hub launched in July provides greater community access to available grants.

Councillors and staff to actively participate in community meetings, events and activities

Ongoing Opportunities for meetings, events and activities have been impacted by COVID-19 during this reporting period. Significant participation has occurred in community development networks and engagement forums online.

Community activities and contributions are recognised and celebrated

Ongoing Increased community involvement and recognition through Australia Day Committee, local Australia Day ambassador and record nominations. Special presentation to Local RFS to recognise contributions. Weekly Mayoral column and social media platforms used to highlight achievements of community groups.

Implement priority actions in the Disability Inclusion Action Plan

Ongoing Progress with the plan is ongoing although face to face involvement of Disability Action Group has been impacted by COVID-19. Plans are being finalised for Disability Awareness Day in December 2020.

Continue to work with other agencies on the implementation of the Kempsey Plan

Ongoing No meetings of the Breaking the Cycle Committee or Kempsey Place Plan have occurred during reporting period.


Renaming the Shire to better reflect the whole community to Macleay Valley Shire

Commenced Planning had commenced for engagement and cost benefit analysis but not progressed due to additional year before elections or referendum required.



• The corporate activities and services that enable the organisation to deliver the agreed program to the community


• (CAS-01) Internal facilitationand support

GOVERNANCE


• The corporate activities andservices that enable the organisation to deliver the agreed program to the community


• (CAS-01) Internal facilitation and support


Program: Finding Service Efficiencies

Outcome: Ensure that the services being delivered provide the best value for money.


Review all services and develop implementation of best practice delivery

Ongoing Council commenced development of the Corporate Improvement Program as reported to Council in July 2019. The Corporate Improvement Program addresses seven corporate areas identified to be improved during the next 18-24 months including: corporate governance, financial sustainability, community engagement, asset management, workforce and culture, systems and processes and corporate planning, reporting and performance. Services will be reviewed as part of internal business planning practices.

Implement Organisational Review Completed Organisational review completed by LKS Quaero during 2018-19. New organisational structure has been implemented.

Foster a culture of continual improvement Ongoing Continuous program improvements are underway as part of the Corporate Improvement Program, and ongoing during the next 18 months. The ongoing refinements of IT Vision (corporate business system) and Definitiv (payroll system) during this period are major initiatives to improve operational management going forward for staff and reporting.

Develop system of internal audit Completed The Internal Audit function is well established. This has included the establishment of the Audit and Risk Committee, development of a three-year internal audit plan, procedures, charters and templates. This action has been completed and is now an ongoing business as usual function.

Implement improvements after service review Ongoing Improvements are being implemented progressively as part of the Corporate Improvement Program, business planning and arising from external community survey results. These are now reported to Council quarterly.


Automate processes where organisational efficiency can be increased

Ongoing The continuing improvements and refinements of IT Vision (corporate business system) and Definitiv (payroll system) during this period are major initiatives to improve operational management going forward for staff and reporting. Magiq Performance Software was also implemented to improve the efficiency and information contained in financial budgeting and operational plan reporting in the last six months.

Implement replacement of Corporate Business Systems

Ongoing The corporate business system replacement project is well progressed with core finance, payroll, procurement and rates modules implemented and operational. The implementation of other modules as part of the second phase of implementation is being finalised.


Program: Improve Customer Satisfaction

Outcome: Ensure that customers receive a positive experience when interacting with Council


Development or purchase of customer management and workflow tools – Corporate Business Systems

Ongoing Customer Service responsiveness and workflow initiatives continue, including implementing remote operation of telephone and workorder system due to COVID-19. Business system recommendations being developed.

Assess and upskill staff on improved customer management and engagement

Completed Planners desk available, Customer Service staff participation in industry forums and online training.

Work with key stakeholders to identify areas for improvement

Completed Developer ‘Roundtable’ sessions held with key industry figures within the LGA identifying key focus areas. Customer satisfaction survey distributed to all customers who have lodged a DA and CC with Council in the 2018-19 year, with results implemented where possible.

Implement and promote online development application processing and tracking

Ongoing E-Vis “Greenlight” system is being builtfor NSW specifications with input fromCouncil’s project team.

Inform the community of development requirements in plain English – fact sheets and FAQ

Ongoing Duty Planner service was re-established after Covid-19 Pandemic shutdown. Online development services consultants list for the public to access. Bushfire development application kits and information packs have been created for effected residents. FAQ and Fact sheets to be drafted with the go live of “Greenlight” Development Application systems.

Automate planning requests and services Ongoing “Greenlight” Development Application system will provide for all high use planning services to be lodged online. However, manual “over the counter” lodgement will still exist at the customer service desk until July 2021.


Investigate main drivers of dissatisfaction and develop strategies for addressing those issues

Commenced Initial investigation has commenced via Council’s customer satisfaction survey across the Kempsey area and Council services (as reported to Council in February 2020) and will continue via the Community Strategic Plan Review 2017 project (delayed due to Covid-19 Pandemic) and ongoing Corporate Improvement Plan initiatives.

Increase awareness of council service levels and decision making to manage customer expectations

Ongoing Increased focus on social media strategy to generate ongoing awareness of works program, service levels and opportunities for engagement. Complemented by traditional media channels and direct newsletters.

Implement whole of Council Communication Strategy

Commenced Appointment of fulltime Communications Coordinator has allowed resourcing to increase frequency of communication and generate greater reach online. Website replacement project has commenced.


22 Tozer Street PO Box 3078

West Kempsey NSW 2440

P. 02 6566 3200F. 02 6566 3205

E. [email protected]

KEMPSEY SHIRE COUNCIL

www.kempsey.nsw.gov.au

delivery program 2017-2021€¦ · successfully gained a 25% nsw government funding grant (safe and...

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