delivering the next generation lms experience
TRANSCRIPT
Webinar
Delivering the Next Generation LMS Experience
Tuesday, 3rd of March 2015 - 3pm GMT / 4pm CET
Cornerstone: a global partner 2,100+
CLIENTS
18.1M+ USERS
191 COUNTRIES
42 LANGUAGES
One solution to recruit, train, manage, develop,
and connect your employees.
Unified Talent Management
1. CORNERSTONE RECRUITING
3. CORNERSTONE CONNECT
4. CORNERSTONE LEARNING
5. CORNERSTONE PERFORMANCE
6. CORNERSTONE COMPENSATION
7. CORNERSTONE SUCCESSION
2. CORNERSTONE ONBOARDING
Our Speakers
David Wilson Managing Director Elearnity
Skip Marshall CTO Tribridge HCM
Key challenges and barriers for LMS’s today
How to increase user engagement for your LMS
Making learning processes more agile and aligned to business needs
Real examples of how organisations can deliver the next generation learning experience
Deep insights, pragmatic advice
Deep insights, pragmatic advice
© Copyright Elearnity Limited All Rights Reserved
Delivering the Next Generation LMS Experience David Wilson, Managing Director
3rd March 2015
@dwil23
Deep insights, pragmatic advice
Deep insights, pragmatic advice
© Copyright Elearnity Limited All Rights Reserved
Our Context
• Leading independent European Industry Analyst
– Founded 1996
– Researching and tracking major developments and innovation
in corporate talent & learning
– Focusing on major corporate organisations HQ in UK/Europe
• Unique insights from deep corporate research
– 1:1 research, corporate roundtables
– Independent vendor profiling
– Deep research/analysis
– Independent advice
6
Talent
Innovation
Learning
Technology
Deep insights, pragmatic advice
Deep insights, pragmatic advice
© Copyright Elearnity Limited All Rights Reserved
Accelerate & De-Risk
9-Grid™
Vendor Perspectives
Research & Best Practices
Accelerated Process & Independent Advice
Deep insights, pragmatic advice
Deep insights, pragmatic advice
© Copyright Elearnity Limited All Rights Reserved
Elearnity 9-Grid™ - LMS
January 2015
Key Presence Higher Mid Lower Total Cost of Ownership Higher Mid Lower
Copyright Elearnity Ltd. All rights reserved.
Performance
Po
ten
tial
Strategic Leader Potential Leader Strategic Challenger
Core Leader Core Challenger
Strong Performer Potential Performer Solid Performer
Potential Challenger
Key Presence Higher Mid Lower Total Cost of Ownership Higher Mid Lower
CSOD
IBM Kenexa
Lumesse
Docebo
OLM
Saba
Kallidus
Digits
ELM SAP LS
SkillSoft
SumTotal
Totara NetDimensions
Absorb
Oracle Taleo
Infor IMC
Moodle
SuccessFactors
CrossKnowledge
Unicorn
A Cornerstone strategic partner since
2008
More than 765 engagements for
Cornerstone customers completed in
2014
Number one Cornerstone services
partner for more than five years
105 HCM Practice Team Members in US,
Canada, Western Europe & LATAM
220 Cornerstone Certifications
Deep learning and performance
expertise
Tribridge HCM: Cornerstone Partner
Engage
Implementation
Consulting
Outsourced Administration
End-user support
Enrich
Content Strategy
Content Services
Custom Content
Enhance
AmplifyHR℠
Tribridge Solutions
Deep insights, pragmatic advice
Deep insights, pragmatic advice
© Copyright Elearnity Limited All Rights Reserved
Context: Common Issues
• “We’re on our third LMS within the last 7 years”
• “Our vendor lost interest once the implementation project was finished ... their support after that has been poor”
• “We chose a ‘Rolls-Royce’ and deployed a ‘Lada’ ...”
• “Our solution was chosen by IT who said it would meet our needs. It doesn’t!”
• “We’ve really struggled to deploy the solution into Europe and Asia ...”
Deep insights, pragmatic advice
Deep insights, pragmatic advice
© Copyright Elearnity Limited All Rights Reserved
What are the key drivers of success for your LMS? 1. Ease of use for learners 2. Efficiency of learning processes 3. Ability to roll out new forms of learning 4. Quality of integrations with HR/other systems 5. Low cost of system and ongoing operations
Deep insights, pragmatic advice
Deep insights, pragmatic advice
© Copyright Elearnity Limited All Rights Reserved
Deep insights, pragmatic advice
Deep insights, pragmatic advice
© Copyright Elearnity Limited All Rights Reserved
1. Solutions Business Agility and Flexibility 2. Quality of End User Experience 3. Lack of Analytics 4. Reducing Total Cost of Ownership 5. Deficiencies in Functionality
THE TOP 5 DRIVERS TO CHANGE SYSTEMS
1
2
3
4
5
Drivers of Change
Source: Elearnity research in collaboration with HR Tech Europe (October 2014)
Deep insights, pragmatic advice
Deep insights, pragmatic advice
© Copyright Elearnity Limited All Rights Reserved
… in more detail
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Usability / quality of end user experience
Lack of business agility & flexibility with current system
Reducing resource and operating costs
Reducing systems and IT costs
Strong HR vision requires a platform change
Strategic move to Cloud based HR technology
Current solutions limited range of functionality
Need for enhanced analytics capabilities
Need better mobile functionality
Dissatisfaction with current solution
Level of innovation
Need for platform consolidation
Current solutions limited sophistication
Ease of transition to new platforms
Dissatisfaction with current provider
Need increased social features
No platform changes expected
WHAT ARE THE DRIVERS FOR CHANGING YOUR CURRENT SOLUTIONS?
Critical Driver Significant Driver
Source: Elearnity research in collaboration with HR Tech Europe (October 2014)
Deep insights, pragmatic advice
Deep insights, pragmatic advice
© Copyright Elearnity Limited All Rights Reserved
What makes an LMS fit for purpose in 21st Century?
Deep insights, pragmatic advice
Deep insights, pragmatic advice
© Copyright Elearnity Limited All Rights Reserved
Next Generation Experience
Compelling User
Experience
Fit/Flex to Operating
Model
Holistic View of Learning
Integration &
Ecosystem
Deep insights, pragmatic advice
Deep insights, pragmatic advice
© Copyright Elearnity Limited All Rights Reserved
Innovation UX
Contextual LMS: Learning Paths
Deep insights, pragmatic advice
Deep insights, pragmatic advice
© Copyright Elearnity Limited All Rights Reserved
Innovation in Strategy & Organisation
• L&D Strategy
• Operating Model & Scope
• Relationship with Customer
Deep insights, pragmatic advice
Deep insights, pragmatic advice
© Copyright Elearnity Limited All Rights Reserved
Goal & Performance Management
L e a d e r s h i p & M A N A G E M E N T
Optimised
Deep insights, pragmatic advice
Deep insights, pragmatic advice
© Copyright Elearnity Limited All Rights Reserved
Innovation in Learning
• Is 70:20:10 real?
• What Learning Architecture really supports Blended Learning?
• Diversification of Learning – social and informal learning
Deep insights, pragmatic advice
Deep insights, pragmatic advice
© Copyright Elearnity Limited All Rights Reserved
23
Global Mobility
CPD/CPE
Calendar
Global People Survey
ESSENTIAL
POTENTIAL
Email Lotus Notes Apps
Documentum
Knowledge Dbs
Social Networking
HR
Enterprise Search
Portal
HR
uMantis/ Chris21
CRM
Performance
Skills & Competency
Mgmt
Recruitment
Alumini Systems
On-Boarding / Global
Orientation
Workforce Analytics
E-learning Content & Delivery Service
Generic e-learning Content
Authoring Tools
Evaluation
LCMS
LDAP
SAP Finance
Succession Planning
Analytics
Lotus Sametime
Talent Reporting
E-Assessment
Virtual Classroom
Compliance Reporting
Dash Boards
Data Warehourse
LMS
Workforce Tools
Portals & IT Security
Strategic Talent Management
Learning Applications
Transactional
Reporting & Analytics
Compensation Mgmt
360 Feedback
Deep insights, pragmatic advice
Deep insights, pragmatic advice
© Copyright Elearnity Limited All Rights Reserved
24
Global Mobility
CPD/CPE
Calendar
Global People Survey
ESSENTIAL
POTENTIAL
Email Lotus Notes Apps
Documentum
Knowledge Dbs
Social Networking
HR
Enterprise Search
Portal
HR
uMantis/ Chris21
CRM
Performance
Skills & Competency
Mgmt
Recruitment
Alumini Systems
On-Boarding / Global
Orientation
Workforce Analytics
E-learning Content & Delivery Service
Generic e-learning Content
Authoring Tools
Evaluation
LCMS
LDAP
SAP Finance
Succession Planning
Analytics
Lotus Sametime
Talent Reporting
E-Assessment
Virtual Classroom
Compliance Reporting
Dash Boards
Data Warehourse
LMS
Workforce Tools
Portals & IT Security
Strategic Talent Management
Learning Applications
Transactional
Reporting & Analytics
Compensation Mgmt
360 Feedback
Talent Drivers
Work Drivers
Learning Drivers
Deep insights, pragmatic advice
Deep insights, pragmatic advice
© Copyright Elearnity Limited All Rights Reserved
Who? What? Where? Why? Historical Focus Next Generation Focus
Professional User (Function) only End User/Manager and Function
Access from Office Desktop Access Everywhere
Back Office/Admin Centric Front Office/Usability Centric
HR Process Driven Business Process Driven
Formal Informal/Social
Hierarchical Networked
Annual Cycle Work Transactional
Manage Employees Whole People Value Chain
One Interface Contextually Relevant Interfaces
Operational HR Context Many Contexts
Silo-restrictive Silo Connected
Anywhere, Anytime Access
Delivering Meaningful Metrics
WATERSHED LRS
TIN CAN API
WATERSHED METHOD
LEARNING MANAGEMENT SYSTEM
TinCan API: LMS Integration
Content Hub
Summary - > The Next Generation LMS Experience
Towards the Next Generation LMS Compelling User Experience Access Everywhere Meaningful Metrics Networked Integration & Ecosystem Holistic View of Learning Fit/Flex to Operating Model and Silo Connected
Next Generation Experience
Compelling User
Experience
Fit/Flex to Operating
Model
Holistic View of Learning
Integration &
Ecosystem
Top 5 drivers to system change Solutions Business Agility and Flexibility Quality of End User Experience Lack of Analytics Reducing Total Cost of Ownership Deficiencies in Functionality
Questions?
www.elearnity.com
@dwil23
www.tribridge.com
@tribridge
www.csod.com
@CSODEMEA
Thank you