delivering the next generation lms experience

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Webinar Delivering the Next Generation LMS Experience Tuesday, 3rd of March 2015 - 3pm GMT / 4pm CET

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Page 1: Delivering The Next Generation LMS Experience

Webinar

Delivering the Next Generation LMS Experience

Tuesday, 3rd of March 2015 - 3pm GMT / 4pm CET

Page 2: Delivering The Next Generation LMS Experience

Cornerstone: a global partner 2,100+

CLIENTS

18.1M+ USERS

191 COUNTRIES

42 LANGUAGES

Page 3: Delivering The Next Generation LMS Experience

One solution to recruit, train, manage, develop,

and connect your employees.

Unified Talent Management

1. CORNERSTONE RECRUITING

3. CORNERSTONE CONNECT

4. CORNERSTONE LEARNING

5. CORNERSTONE PERFORMANCE

6. CORNERSTONE COMPENSATION

7. CORNERSTONE SUCCESSION

2. CORNERSTONE ONBOARDING

Page 4: Delivering The Next Generation LMS Experience

Our Speakers

David Wilson Managing Director Elearnity

Skip Marshall CTO Tribridge HCM

Key challenges and barriers for LMS’s today

How to increase user engagement for your LMS

Making learning processes more agile and aligned to business needs

Real examples of how organisations can deliver the next generation learning experience

Page 5: Delivering The Next Generation LMS Experience

Deep insights, pragmatic advice

Deep insights, pragmatic advice

© Copyright Elearnity Limited All Rights Reserved

Delivering the Next Generation LMS Experience David Wilson, Managing Director

3rd March 2015

@dwil23

Page 6: Delivering The Next Generation LMS Experience

Deep insights, pragmatic advice

Deep insights, pragmatic advice

© Copyright Elearnity Limited All Rights Reserved

Our Context

• Leading independent European Industry Analyst

– Founded 1996

– Researching and tracking major developments and innovation

in corporate talent & learning

– Focusing on major corporate organisations HQ in UK/Europe

• Unique insights from deep corporate research

– 1:1 research, corporate roundtables

– Independent vendor profiling

– Deep research/analysis

– Independent advice

6

Talent

Innovation

Learning

Technology

Page 7: Delivering The Next Generation LMS Experience

Deep insights, pragmatic advice

Deep insights, pragmatic advice

© Copyright Elearnity Limited All Rights Reserved

Accelerate & De-Risk

9-Grid™

Vendor Perspectives

Research & Best Practices

Accelerated Process & Independent Advice

Page 8: Delivering The Next Generation LMS Experience

Deep insights, pragmatic advice

Deep insights, pragmatic advice

© Copyright Elearnity Limited All Rights Reserved

Elearnity 9-Grid™ - LMS

January 2015

Key Presence Higher Mid Lower Total Cost of Ownership Higher Mid Lower

Copyright Elearnity Ltd. All rights reserved.

Performance

Po

ten

tial

Strategic Leader Potential Leader Strategic Challenger

Core Leader Core Challenger

Strong Performer Potential Performer Solid Performer

Potential Challenger

Key Presence Higher Mid Lower Total Cost of Ownership Higher Mid Lower

CSOD

IBM Kenexa

Lumesse

Docebo

OLM

Saba

Kallidus

Digits

ELM SAP LS

SkillSoft

SumTotal

Totara NetDimensions

Absorb

Oracle Taleo

Infor IMC

Moodle

SuccessFactors

CrossKnowledge

Unicorn

Page 9: Delivering The Next Generation LMS Experience

A Cornerstone strategic partner since

2008

More than 765 engagements for

Cornerstone customers completed in

2014

Number one Cornerstone services

partner for more than five years

105 HCM Practice Team Members in US,

Canada, Western Europe & LATAM

220 Cornerstone Certifications

Deep learning and performance

expertise

Tribridge HCM: Cornerstone Partner

Page 10: Delivering The Next Generation LMS Experience

Engage

Implementation

Consulting

Outsourced Administration

End-user support

Enrich

Content Strategy

Content Services

Custom Content

Enhance

AmplifyHR℠

Tribridge Solutions

Page 11: Delivering The Next Generation LMS Experience

Deep insights, pragmatic advice

Deep insights, pragmatic advice

© Copyright Elearnity Limited All Rights Reserved

Context: Common Issues

• “We’re on our third LMS within the last 7 years”

• “Our vendor lost interest once the implementation project was finished ... their support after that has been poor”

• “We chose a ‘Rolls-Royce’ and deployed a ‘Lada’ ...”

• “Our solution was chosen by IT who said it would meet our needs. It doesn’t!”

• “We’ve really struggled to deploy the solution into Europe and Asia ...”

Page 12: Delivering The Next Generation LMS Experience

Deep insights, pragmatic advice

Deep insights, pragmatic advice

© Copyright Elearnity Limited All Rights Reserved

What are the key drivers of success for your LMS? 1. Ease of use for learners 2. Efficiency of learning processes 3. Ability to roll out new forms of learning 4. Quality of integrations with HR/other systems 5. Low cost of system and ongoing operations

Page 13: Delivering The Next Generation LMS Experience

Deep insights, pragmatic advice

Deep insights, pragmatic advice

© Copyright Elearnity Limited All Rights Reserved

Page 14: Delivering The Next Generation LMS Experience

Deep insights, pragmatic advice

Deep insights, pragmatic advice

© Copyright Elearnity Limited All Rights Reserved

1. Solutions Business Agility and Flexibility 2. Quality of End User Experience 3. Lack of Analytics 4. Reducing Total Cost of Ownership 5. Deficiencies in Functionality

THE TOP 5 DRIVERS TO CHANGE SYSTEMS

1

2

3

4

5

Drivers of Change

Source: Elearnity research in collaboration with HR Tech Europe (October 2014)

Page 15: Delivering The Next Generation LMS Experience

Deep insights, pragmatic advice

Deep insights, pragmatic advice

© Copyright Elearnity Limited All Rights Reserved

… in more detail

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Usability / quality of end user experience

Lack of business agility & flexibility with current system

Reducing resource and operating costs

Reducing systems and IT costs

Strong HR vision requires a platform change

Strategic move to Cloud based HR technology

Current solutions limited range of functionality

Need for enhanced analytics capabilities

Need better mobile functionality

Dissatisfaction with current solution

Level of innovation

Need for platform consolidation

Current solutions limited sophistication

Ease of transition to new platforms

Dissatisfaction with current provider

Need increased social features

No platform changes expected

WHAT ARE THE DRIVERS FOR CHANGING YOUR CURRENT SOLUTIONS?

Critical Driver Significant Driver

Source: Elearnity research in collaboration with HR Tech Europe (October 2014)

Page 16: Delivering The Next Generation LMS Experience

Deep insights, pragmatic advice

Deep insights, pragmatic advice

© Copyright Elearnity Limited All Rights Reserved

What makes an LMS fit for purpose in 21st Century?

Page 17: Delivering The Next Generation LMS Experience

Deep insights, pragmatic advice

Deep insights, pragmatic advice

© Copyright Elearnity Limited All Rights Reserved

Next Generation Experience

Compelling User

Experience

Fit/Flex to Operating

Model

Holistic View of Learning

Integration &

Ecosystem

Page 18: Delivering The Next Generation LMS Experience

Deep insights, pragmatic advice

Deep insights, pragmatic advice

© Copyright Elearnity Limited All Rights Reserved

Innovation UX

Page 19: Delivering The Next Generation LMS Experience

Contextual LMS: Learning Paths

Page 20: Delivering The Next Generation LMS Experience

Deep insights, pragmatic advice

Deep insights, pragmatic advice

© Copyright Elearnity Limited All Rights Reserved

Innovation in Strategy & Organisation

• L&D Strategy

• Operating Model & Scope

• Relationship with Customer

Page 21: Delivering The Next Generation LMS Experience

Deep insights, pragmatic advice

Deep insights, pragmatic advice

© Copyright Elearnity Limited All Rights Reserved

Goal & Performance Management

L e a d e r s h i p & M A N A G E M E N T

Optimised

Page 22: Delivering The Next Generation LMS Experience

Deep insights, pragmatic advice

Deep insights, pragmatic advice

© Copyright Elearnity Limited All Rights Reserved

Innovation in Learning

• Is 70:20:10 real?

• What Learning Architecture really supports Blended Learning?

• Diversification of Learning – social and informal learning

Page 23: Delivering The Next Generation LMS Experience

Deep insights, pragmatic advice

Deep insights, pragmatic advice

© Copyright Elearnity Limited All Rights Reserved

23

Global Mobility

CPD/CPE

Calendar

Global People Survey

ESSENTIAL

POTENTIAL

Email Lotus Notes Apps

Documentum

Knowledge Dbs

Social Networking

HR

Enterprise Search

Portal

HR

uMantis/ Chris21

CRM

Performance

Skills & Competency

Mgmt

Recruitment

Alumini Systems

On-Boarding / Global

Orientation

Workforce Analytics

E-learning Content & Delivery Service

Generic e-learning Content

Authoring Tools

Evaluation

LCMS

LDAP

SAP Finance

Succession Planning

Analytics

Lotus Sametime

Talent Reporting

E-Assessment

Virtual Classroom

Compliance Reporting

Dash Boards

Data Warehourse

LMS

Workforce Tools

Portals & IT Security

Strategic Talent Management

Learning Applications

Transactional

Reporting & Analytics

Compensation Mgmt

360 Feedback

Page 24: Delivering The Next Generation LMS Experience

Deep insights, pragmatic advice

Deep insights, pragmatic advice

© Copyright Elearnity Limited All Rights Reserved

24

Global Mobility

CPD/CPE

Calendar

Global People Survey

ESSENTIAL

POTENTIAL

Email Lotus Notes Apps

Documentum

Knowledge Dbs

Social Networking

HR

Enterprise Search

Portal

HR

uMantis/ Chris21

CRM

Performance

Skills & Competency

Mgmt

Recruitment

Alumini Systems

On-Boarding / Global

Orientation

Workforce Analytics

E-learning Content & Delivery Service

Generic e-learning Content

Authoring Tools

Evaluation

LCMS

LDAP

SAP Finance

Succession Planning

Analytics

Lotus Sametime

Talent Reporting

E-Assessment

Virtual Classroom

Compliance Reporting

Dash Boards

Data Warehourse

LMS

Workforce Tools

Portals & IT Security

Strategic Talent Management

Learning Applications

Transactional

Reporting & Analytics

Compensation Mgmt

360 Feedback

Talent Drivers

Work Drivers

Learning Drivers

Page 25: Delivering The Next Generation LMS Experience

Deep insights, pragmatic advice

Deep insights, pragmatic advice

© Copyright Elearnity Limited All Rights Reserved

Who? What? Where? Why? Historical Focus Next Generation Focus

Professional User (Function) only End User/Manager and Function

Access from Office Desktop Access Everywhere

Back Office/Admin Centric Front Office/Usability Centric

HR Process Driven Business Process Driven

Formal Informal/Social

Hierarchical Networked

Annual Cycle Work Transactional

Manage Employees Whole People Value Chain

One Interface Contextually Relevant Interfaces

Operational HR Context Many Contexts

Silo-restrictive Silo Connected

Page 26: Delivering The Next Generation LMS Experience

Anywhere, Anytime Access

Page 27: Delivering The Next Generation LMS Experience

Delivering Meaningful Metrics

Page 28: Delivering The Next Generation LMS Experience

WATERSHED LRS

TIN CAN API

WATERSHED METHOD

LEARNING MANAGEMENT SYSTEM

TinCan API: LMS Integration

Page 29: Delivering The Next Generation LMS Experience

Content Hub

Page 30: Delivering The Next Generation LMS Experience

Summary - > The Next Generation LMS Experience

Towards the Next Generation LMS Compelling User Experience Access Everywhere Meaningful Metrics Networked Integration & Ecosystem Holistic View of Learning Fit/Flex to Operating Model and Silo Connected

Next Generation Experience

Compelling User

Experience

Fit/Flex to Operating

Model

Holistic View of Learning

Integration &

Ecosystem

Top 5 drivers to system change Solutions Business Agility and Flexibility Quality of End User Experience Lack of Analytics Reducing Total Cost of Ownership Deficiencies in Functionality

Page 31: Delivering The Next Generation LMS Experience

Questions?

www.elearnity.com

[email protected]

@dwil23

www.tribridge.com

[email protected]

@tribridge

www.csod.com

[email protected]

@CSODEMEA

Page 32: Delivering The Next Generation LMS Experience

Thank you