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Page 1: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

DELIVER

Page 2: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and
Page 3: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Monetize and convert through lead

magnets, social promotions, and

advertisements

What you need to do

• Create social promotions

• Develop landing pages

• Amplify through Facebook

advertising

TOOLS: Wishpond and Leadpages.net,

Facebook Ads Manager, Facebook

Insights

Page 4: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Digital Funnel

Landing Page

Optimization

Social Media

Optimization

Conversion

MID

DLE

OF

FUN

NEL

(M

OF

U)

BO

TTO

M

OF

FUN

NEL

(B

OF

U)

Website

Optimization

Customer

Experience

TOP

OF

FUN

NEL

(T

OF

U)

Email

Marketing

Content

MarketingContent Reader

Fan/ Follower

Click Throughs

Subscriber

Repeat Customer

Customer

Prospect

Brand Advocate

Viewer/ Visitor

Online

Advertising

Social Media

Marketing

Page 5: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Three-in-One Package

Page 6: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Creating Effective

Facebook Advertisements

Page 7: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Anatomy of Facebook Ads

Page 8: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and
Page 9: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and
Page 10: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and
Page 11: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and
Page 12: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

#1 Facebook Advertising Objectives

Page 13: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Source: http://www.constantingabor.com/2011/01/how-to-advertise-on-facebook-tutorial.html

#2 Target Audience

Page 14: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Source:https://facebook.exceedlms.com/uploads/resource_courses/targets/333284/original/build/index.html#/id/co-03

#2 TA - Location

Page 15: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

#2 TA - Demographics

Source:https://facebook.exceedlms.com/uploads/resource_courses/targets/333284/original/build/index.html#/id/co-03

Page 16: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

#2 TA - Interests

Source:https://facebook.exceedlms.com/uploads/resource_courses/targets/333284/original/build/index.html#/id/co-03

Page 17: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

#2 TA - Behaviours

Source:https://facebook.exceedlms.com/uploads/resource_courses/targets/333284/original/build/index.html#/id/co-03

Page 18: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

#2 TA - Connections

Source:https://facebook.exceedlms.com/uploads/resource_courses/targets/333284/original/build/index.html#/id/co-03

Page 19: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Brilliant Targeting by Lewis

• Only 39 year olds can see this ad!

http://neilpatel.com/2015/11/14/comparing-the-roi-of-content-marketing-and-paid-advertising/

Page 20: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Facebook Ads – Custom Audiences

• Existing Lists

• Existing Customers

• Lookalike Audiences

• Specific Audiences

Page 21: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Custom Audiences

1) Create a list of consumer emails, phone numbers, app user IDs, or mobile ad IDs of people you already have relationships with.

2) List needs to be a .csvor .txt file and contain at least 20 customers.

Page 22: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Custom Audiences

3) Go to Business Manager. Select Audiences.

Page 23: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Custom Audiences

4) Select Create Audience>Custom Audience>Customer List.

Page 24: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Custom Audiences

5) Upload a file, copy and paste your custom list, or import from MailChimp.

6) Select data type and upload your list.

Page 25: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Custom Audiences

7) If you choose “Customer File”, you can upload a CSV or TXT file here.

Page 26: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Custom Audiences

8) Facebook filters through the list and the data for a customer matched with information in a user account.

Page 27: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Custom Audiences

9) Advertisers can show ads directly to those consumers.

Page 28: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

#3 Content & Offer

Facebook ads need to feel natural and organic, even

though they are interruptive in nature.

Page 29: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Craft for Your Customer Avatars

https://www.facebook.com/hootsuiteapac

• Identify your target audiences

• Include them in your copy

• Highlight precise instructions (step-by-step)

Page 30: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Create Your Hook/ OfferHook Example

Have If the customer takes this offer, what will they HAVE that they didn’t before?

Feel How will the customer FEEL once they take your offer? Smarter? Pain-free? More confident? Happier?

Average Day How will your offer improve their AVERAGE DAY? Eg savings of time, energy or money

Status How does the customer’s STATUS change once they’ve consumed your offer? Eg more well-regarded

Social Proof/ Results

Use reports or case studies to demonstrate PROOF or RESULTS. Eg“Join the thousands of people who have already benefited!”

Speed & Automation

With SPEED, you speak to the QUICKNESS of the offer — how will this thing speed up a part of their life or AUTOMATE a task? For example, this razor will save 10 minutes of your day.

Page 31: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Create Your Hook/ Offer

Page 34: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Highlight Benefits Upfront

B2C Example B2B Example

https://adespresso.com/academy/blog/12-irresistible-facebook-ad-ideas-to-kickstart-2017/

Page 35: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Play Off Emotions

Page 36: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Check for 20% Text Rule

http://www.social-contests.com/check-image/

Page 37: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Maintain Good Ad Scent

Page 38: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Walkthrough of Facebook Ads Tool

Page 39: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Create Your Mockup Ad!

https://adparlor.com/ad-mockups/

Page 40: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Create your Facebook Ad!

1. Choose an image2. Design with a suitable overlay on Canva3. Use Ad Parlor to create mockup ad4. Show us!

30 mins

Page 41: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Debrief

5 mins

• What have you learned about Facebook ads?

• What does it show you?

• How can you apply this in your organisation?

Page 42: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Social Media Promotion Mechanics

Page 43: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Why Promotions?• Increase awareness and engagement

• Generate leads through a LEAD MAGNET

• Increase participation

• Drive conversion and purchase

• Encourage social sharing and WOM

Page 44: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Exercise• Develop a Social Media Promotion

30 mins

Promotion Mechanics Selected Channels

Terms and Conditions Type of Prizes

Page 45: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Giveaways and Freebies [B2B and B2C]

FREE is the strongest word in a copywriter’s bag of tools.

Giving away doesn’t cheapen value.

When capacity and cost is not an issue.

Page 46: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Types of Giveaways and Freebies [B2B and B2C]

Books

Tools & Templates

Limited Time Period Trials [B2B]

Freemium Model

Page 47: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Types of Giveaways and Freebies [B2B and B2C]

Special Offers, Promo Codes and Coupons

Festive Specials

Source of promotion: https://www.facebook.com/OccupyDemocrats/photos/a.347907068635687.81180.346937065399354/1229104887182563/?type=3&theater

Page 48: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Why Contests Work

Gamification Talent Spotting

(espinfluencers)

Get User Generated

Content (UGC)

Trigger social sharing

Increase Brand Awareness and Affinity

Page 49: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Anatomy of Contest

Terms & Conditions

Attractive Visual

Prize

Game MechanicsTargeted Audience

Message

Page 50: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Contest – Game MechanicsRefer-a-Friend + CommentVideo/Photo Contest

Page 51: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Contest – Game MechanicsLucky DrawVoting/Polling

Page 52: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Contest – Game MechanicsCrowdsourced Ideas/ Tips Share a Story

• Customer product experiences

• “Slice-of-life” stories

• Limit words

• Pair with photos

• Attractive prizes

Limited only by your imagination!

Page 53: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Contest – Prizes

#2 Attractive#1 Affordable

#3 Exclusive

Lack of budget is not an excuse!

Page 54: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Contest – Terms & Conditions

#1 On post

#2 On Google Doc

Page 55: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Campaign Channels, Logistics and

Legalities

Page 56: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Social Channels Used

• Consumer behaviours

• Image/video?

• Mobile friendliness

• Space

• Hashtag virality

• Audience receptivity

Page 57: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

App or Software?

DIY on Social Platform (egFacebook)

Use of Promotion App/ Landing Page

Ease for Users Simple More Effort

Cost Cheap and easy Fees for use

Effort Needed Minimal Fuss More Effort

Tracking winners Difficult Easy

Displaying Rules Limited More Space

Member Acquisition

Difficult (“Like” Gating banned) Easier using platform

Virality Easier to Share Limited Social Sharing

Page 58: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Types of Apps

• Mail Chimp (www.mailchimp.com)

• Binkd(https://www.binkd.com/),

• Shortstack(http://www.shortstack.com/)

• Heyo (http://heyo.com/) • Wishpond

(https://www.wishpond.com/)• Lead Pages

(https://www.leadpages.net/)• Instapage

(https://instapage.com/

Page 59: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Prizes

Prize presentation

Target Audience

Fit with product/ service

Seasonal

Number of winners

Winning criteria

Affordability

Page 60: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Legal Considerations

• Singapore Consumer Act

• Facebook’s guidelines: https://www.facebook.com/page_guidelines.php#promotionsguidelines

• Instagram: https://help.instagram.com/179379842258600

Page 61: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Lead Nurturing and Landing Pages

Page 62: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Lead Nurturing Cycle

Source: http://www.forentrepreneurs.com/buying-cycle-and-triggers/

Page 63: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Anatomy of a Landing Page

Lead Capture

Form

Call to Action (CTA)

Unique Selling Point (USP) Focused Headlines

Click Triggers• Testimonials• Awards• Endorsements• Guarantees/

WarrantiesSocial Proofs

Customer Benefits

Over 100,000 households have installed our Solar System

Page 64: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Pro-Tips on Landing PageShowcase Target Audience Showcase Product

http://www.emoderation.com/facebook-globalpages/http://www.loganalexanderjohnson.com/myportfolio/mass-flex-landing-page/

Create Sense of Urgency

https://blog.indiemark.com/tag/sense-of-urgency/

Customer Benefits

http://www.wordstream.com/blog/ws/2015/09/02/landing-page-tips-and-tricks

Page 65: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Pro-Tips on Landing PageAction-Oriented Text Limit To Just One Action

Use Words that resonate with Your

Audience. Eg

• Try Now

• Download Your eBook

• Book Your Place

• Sign Up For Free

189 words and phrases here:

https://blog.bufferapp.com/words-and-phrases-that-convert-

ultimate-list

Be Brief, Use Bullets & Boxes

Page 66: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Test Different Versions

Source: http://unbounce.com/landing-pages/dangerous-landing-page-mistakes/

Text Message CTA Button

Page 67: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Exercise• Create Landing Page for a B2B Business. Include a lead magnet.

30 mins

HERO IMAGES (Please insert) Lead Capture Form

HEADLINE

Sub headline (if needed)

Body Copy (maximum 3 short paragraphs, include customer benefits)

CALL TO ACTION (Action-Oriented Text, Showcase Product, Urgency)

Insert “Click Triggers” (eg testimonials, research data, awards,

endorsements)

Insert “Social Proof” (e.g likes, shares etc)

Insert Call To Action (CTA) Button

Page 68: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and

Debrief

5 mins

• What have you learned about social media promotions?

• What is the difference between B2C and B2B?

• How can you apply this in your organisation?

Page 69: DELIVER · Marketing Content Marketing Content Reader Fan/ Follower Click Throughs Subscriber Repeat Customer ... your custom list, or import from MailChimp. 6) Select data type and