Intro

Delegation poker Game

How to reach to self organization

Techniques for delegation

Take away

Our Journey…

5 min

Individuals and interactions over processes and tools

The best architectures, requirements, and designs 

emerge from self-organizing teams.

Agile principle:

Goal: Self Organized Team

What do you think Self Organized teams look like?

Any Challenges?

Intro

Delegation poker Game

How to reach to self organization

Techniques for delegation

Take away

Our Journey…

55 min

© Jurgen Appelo version 0.99 management30.com

Delegation Poker

Facilitated by Jad HARB

Delegation Pokerversion 1.01

This game is part of the Management 3.0 course. You can find a description of the game at the following location:

http://www.management30.com/delegation-poker/

1.Tell: you tell how it has to be done, you decide

2.Sell: you sell a decision, but you decide

3.Consult: You consult the other before making the decision

4.Agree: All agree on the decision (best via consensus)   

5.Advise: You advise the others, but the others decide (even without your agreement)

6.Inquire: ask feedback after decision by teamothers decide and inform you about the decision

7.Delegate: no influence, let team work it outothers decide and it can be that you even don't get informed about it

1. Everyone read the displayed story

2. Everyone choose (privately) one of the 7 cards

3. After everyone has decided, show all cards

4. look at the highest number that was played

5. If the highest number is minority then the score is not counted

6. Keep track of the points people earned

Game: Delegation Poker

Good news!? You have been promoted to manager, and you have to deal with various and different situations you face.

30 minutes

Highest number is 71 out of 5 choose 77 is minorityEveryone scores except 7

Highest number is 63 out of 5 choose 66 is majorityEveryone scores

Highest number is 42 out of 5 choose 44 is minorityEveryone scores except 4

Delegation Poker Stories

1. Create Design: A new team consists of five developers, none of them with experience in Agile software development. They are going to build a small e- commerce web application. The team has learned about emergent design, and they tell you (their manager) that they want to make their own decisions about software design issues. You have a little experience with design yourself, but not much. What authority level will you give them?

2. Create Architecture: An experienced software team is asked to build a component that monitors and regulates the flow of car traffic with smart traffic lights. There is nothing they can reuse, so they have to start from scratch. What authority level for creating the architecture will you give them now?

3. Choose a New CRM application: Your CRM application has reached its limits and can’t cope anymore with the rapidly evolving business needs. The management appointed you and your team to lead the study of which tool is best suited for the organization. This is a first time you deal with such a project, with global impact on the whole organization. What authority level for doing the study will you give them?

4. Organize Entertainment: A new team consists of a mix of experienced and inexperienced employees. They plan to organize a game night for all employees at the office on a Friday night. There is a fixed budget available. How will you authorize the team to organize this event?

 5. Form Teams: A number of experienced agile employees claim that the traditional way of forming teams by management doesn’t work well. They believe they are capable of forming their own teams around the projects that are handed to them. What will you do?

6. Hire Employees: You wish to involve existing team members in the recruitment and hiring of new employees. What authority level will you give them for decisions concerning various job candidates?

 7. Design Product: You’re starting a new business unit within your company, and you were able to select a few employees to join you in building and launching an innovative new product. A new logo is needed to represent that product. What authority level will you give the team to design the logo?

8. Design Process: One of your teams has delivered an application with major bugs in it, which cost their customer a lot of money. The team claims that the custom in-house process was to blame, and for their next project they want full authority over their own process, so that they can implement a bigger and stricter process. What will you do?

9. Select Tools: Your experienced agile team wants to throw out the standard development environment which is in use at your company, and they want to switch to another they think is a better match with their project. How will you authorize them?

 10. Organize Trips: Some employees get together and plan to organize a day trip to the local zoo for all employees and their families. They ask the company to provide a small fixed budget for tickets and some food. What authority level will you give them?

Delegation of authority is not trivial

Conclusion

Delegation of authority is gradual

Intro

Delegation poker Game

How to reach to self organization

Techniques for delegation

Take away

Our Journey…

5 min

self-organization is often complex, not chaotic

Sometimes it needs a little managementand lot of empowerement

management

self-organization

self-organization happen through

gradual delegation of authority

Empowermentis implementing distributed control by delegating authority

1) Trust your people(communicate this clearly)

EmpowermentHappens only when 4 types of trust exist

2) Earn trust from your people(consistent behavior)

3) Help people to trust each other(mingle, don’t meddle)

4) Trust yourself(stay true to your own values)

The four types of trust

How to reach self organization?

• Gradual delegation of authority

• Empowerment

• Trust

Intro

Delegation poker Game

How to reach to self organization

Techniques for delegation

Take away

Our Journey…

10 min

Techniques for delegation

RACI Matrix

However…

Key decision areas are better than tasks.There should be no separation of accountable versus responsible in Agile teams

Situational Leadership

Situational Leadership

Forming

Storming

Performing

Norming

Situational Leadership

It might be good to distinguish between informing people (push your opinion) vs. consulting them (pull their opinions)

However…

Now let’s get inspired by the two previous techniques and

try to come up with something that adresses their

limitations

Key Decision areas instead of tasks

Introduce the advise, inquire andthe consult

Seven Levels of AuthorityDelegation Boards

Key Decision Areas

teams or people

Delegation Boards

flow from left to right to reach self organized team

controlled by the manager

Delegation/authority boards are

• Aligns manager vision with team vision

Delegation Boards

• Removes doubts about roles and responsibilities

• Roadmap for self-organization

Treat delegation as an

investment

Intro

Delegation poker Game

How to reach to self organization

Techniques for delegation

Take away

Our Journey…

10 min

Take away

• Delegation is not something trivial• Delegation depends on the team maturity and level of

experience• Self-organization happens through gradual

delegation of authority• Self-organization happens through

empowerment• Empowerment requires the existence

of 4 types of trust• Delegation board serves as roadmap

for self-organization

شكرا

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