decision making in strategic management
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Means and ways to make managerial decisionsTRANSCRIPT
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© 2001 South-Western College Publishing/Thomson Learning
Anderson Sweeney Williams
Anderson Sweeney Williams
Slides Prepared by JOHN LOUCKS
QUANTITATIVE METHODS FORBUSINESS 8e
QUANTITATIVE METHODS FORBUSINESS 8e
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Chapter 4Decision Analysis, Part A
Problem Formulation Decision Making without Probabilities Decision Making with Probabilities
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Problem Formulation
A decision problem is characterized by decision alternatives, states of nature, and resulting payoffs.
The decision alternatives are the different possible strategies the decision maker can employ.
The states of nature refer to future events, not under the control of the decision maker, which may occur. States of nature should be defined so that they are mutually exclusive and collectively exhaustive.
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Influence Diagram
An influence diagram is a graphical device showing the relationships among the decisions, the chance events, and the consequences.
Squares or rectangles depict decision nodes. Circles or ovals depict chance nodes. Diamonds depict consequence nodes. Lines or arcs connecting the nodes show the
direction of influence.
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Payoff Tables
The consequence resulting from a specific combination of a decision alternative and a state of nature is a payoff.
A table showing payoffs for all combinations of decision alternatives and states of nature is a payoff table.
Payoffs can be expressed in terms of profit, cost, time, distance or any other appropriate measure.
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Decision Trees
A decision tree is a chronological representation of the decision problem.
Each decision tree has two types of nodes; round nodes correspond to the states of nature while square nodes correspond to the decision alternatives.
The branches leaving each round node represent the different states of nature while the branches leaving each square node represent the different decision alternatives.
At the end of each limb of a tree are the payoffs attained from the series of branches making up that limb.
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Decision Making without Probabilities
Three commonly used criteria for decision making when probability information regarding the likelihood of the states of nature is unavailable are: • the optimistic approach• the conservative approach• the minimax regret approach.
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Optimistic Approach
The optimistic approach would be used by an optimistic decision maker.
The decision with the largest possible payoff is chosen.
If the payoff table was in terms of costs, the decision with the lowest cost would be chosen.
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Conservative Approach
The conservative approach would be used by a conservative decision maker.
For each decision the minimum payoff is listed and then the decision corresponding to the maximum of these minimum payoffs is selected. (Hence, the minimum possible payoff is maximized.)
If the payoff was in terms of costs, the maximum costs would be determined for each decision and then the decision corresponding to the minimum of these maximum costs is selected. (Hence, the maximum possible cost is minimized.)
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Minimax Regret Approach
The minimax regret approach requires the construction of a regret table or an opportunity loss table.
This is done by calculating for each state of nature the difference between each payoff and the largest payoff for that state of nature.
Then, using this regret table, the maximum regret for each possible decision is listed.
The decision chosen is the one corresponding to the minimum of the maximum regrets.
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Example
Consider the following problem with three decision alternatives and three states of nature with the following payoff table representing profits:
States of Nature s1 s2 s3
d1 4 4 -2
Decisions d2 0 3 -1
d3 1 5 -3
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Example
Optimistic Approach An optimistic decision maker would use the
optimistic approach. All we really need to do is to choose the decision that has the largest single value in the payoff table. This largest value is 5, and hence the optimal decision is d3.
Maximum Decision Payoff
d1 4
d2 3
choose d3 d3 5 maximum
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Example
Formula Spreadsheet for Optimistic Approach
A B C D E F123 Decision Maximum Recommended4 Alternative s1 s2 s3 Payoff Decision5 d1 4 4 -2 =MAX(B5:D5) =IF(E5=$E$9,A5,"")6 d2 0 3 -1 =MAX(B6:D6) =IF(E6=$E$9,A6,"")7 d3 1 5 -3 =MAX(B7:D7) =IF(E7=$E$9,A7,"")89 =MAX(E5:E7)
State of Nature
Best Payoff
PAYOFF TABLE
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Example
Solution Spreadsheet for Optimistic Approach
A B C D E F123 Decision Maximum Recommended4 Alternative s1 s2 s3 Payoff Decision5 d1 4 4 -2 46 d2 0 3 -1 37 d3 1 5 -3 5 d389 5
State of Nature
Best Payoff
PAYOFF TABLE
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Example
Conservative ApproachA conservative decision maker would use
the conservative approach. List the minimum payoff for each decision. Choose the decision with the maximum of these minimum payoffs.
Minimum Decision Payoff
d1 -2
choose d2 d2 -1 maximum
d3 -3
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Example
Formula Spreadsheet for Conservative Approach
A B C D E F123 Decision Minimum Recommended4 Alternative s1 s2 s3 Payoff Decision5 d1 4 4 -2 =MIN(B5:D5) =IF(E5=$E$9,A5,"")6 d2 0 3 -1 =MIN(B6:D6) =IF(E6=$E$9,A6,"")7 d3 1 5 -3 =MIN(B7:D7) =IF(E7=$E$9,A7,"")89 =MAX(E5:E7)
State of Nature
Best Payoff
PAYOFF TABLE
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Example
Solution Spreadsheet for Conservative Approach
A B C D E F123 Decision Minimum Recommended4 Alternative s1 s2 s3 Payoff Decision5 d1 4 4 -2 -26 d2 0 3 -1 -1 d27 d3 1 5 -3 -389 -1
State of Nature
Best Payoff
PAYOFF TABLE
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Example
Minimax Regret ApproachFor the minimax regret approach, first
compute a regret table by subtracting each payoff in a column from the largest payoff in that column. In this example, in the first column subtract 4, 0, and 1 from 4; in the second column, subtract 4, 3, and 5 from 5; etc. The resulting regret table is:
s1 s2 s3
d1 0 1 1
d2 4 2 0
d3 3 0 2
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Example
Minimax Regret Approach (continued)For each decision list the maximum regret.
Choose the decision with the minimum of these values.
Decision Maximum Regret choose d1 d1 1
minimum d2 4
d3 3
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Example
Formula Spreadsheet for Minimax Regret ApproachA B C D E F
12 Decision 3 Altern. s1 s2 s34 d1 4 4 -25 d2 0 3 -16 d3 1 5 -3789 Decision Maximum Recommended10 Altern. s1 s2 s3 Regret Decision11 d1 =MAX($B$4:$B$6)-B4 =MAX($C$4:$C$6)-C4 =MAX($D$4:$D$6)-D4 =MAX(B11:D11) =IF(E11=$E$14,A11,"")12 d2 =MAX($B$4:$B$6)-B5 =MAX($C$4:$C$6)-C5 =MAX($D$4:$D$6)-D5 =MAX(B12:D12) =IF(E12=$E$14,A12,"")13 d3 =MAX($B$4:$B$6)-B6 =MAX($C$4:$C$6)-C6 =MAX($D$4:$D$6)-D6 =MAX(B13:D13) =IF(E13=$E$14,A13,"")14 =MIN(E11:E13)Minimax Regret Value
State of NaturePAYOFF TABLE
State of NatureOPPORTUNITY LOSS TABLE
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Solution Spreadsheet for Minimax Regret Approach1
2 Decision 3 Alternative s1 s2 s34 d1 4 4 -25 d2 0 3 -16 d3 1 5 -3789 Decision Maximum Recommended10 Alternative s1 s2 s3 Regret Decision11 d1 0 1 1 1 d112 d2 4 2 0 413 d3 3 0 2 314 1Minimax Regret Value
State of NaturePAYOFF TABLE
State of NatureOPPORTUNITY LOSS TABLE
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Decision Making with Probabilities
Expected Value Approach• If probabilistic information regarding he
states of nature is available, one may use the expected value (EV) approach.
• Here the expected return for each decision is calculated by summing the products of the payoff under each state of nature and the probability of the respective state of nature occurring.
• The decision yielding the best expected return is chosen.
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Expected Value of a Decision Alternative
The expected value of a decision alternative is the sum of weighted payoffs for the decision alternative.
The expected value (EV) of decision alternative di is defined as:
where: N = the number of states of nature P(sj ) = the probability of state of
nature sj
Vij = the payoff corresponding to decision alternative di and state of nature sj
EV( ) ( )d P s Vi j ijj
N
1
EV( ) ( )d P s Vi j ijj
N
1
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Example: Burger Prince
Burger Prince Restaurant is contemplating opening a new restaurant on Main Street. It has three different models, each with a different seating capacity. Burger Prince estimates that the average number of customers per hour will be 80, 100, or 120. The payoff table for the three models is as follows:
Average Number of Customers Per Hour
s1 = 80 s2 = 100 s3 = 120
Model A $10,000 $15,000 $14,000 Model B $ 8,000 $18,000 $12,000 Model C $ 6,000 $16,000 $21,000
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Example: Burger Prince
Expected Value ApproachCalculate the expected value for each
decision. The decision tree on the next slide can assist in this calculation. Here d1, d2, d3 represent the decision alternatives of models A, B, C, and s1, s2, s3 represent the states of nature of 80, 100, and 120.
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Example: Burger Prince
Decision Tree
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.2
.4
.4
.4
.2
.4
.4
.2
.4
d1
d2
d3
s1
s1
s1
s2
s3
s2
s2
s3
s3
Payoffs
10,000
15,000
14,000
8,000
18,000
12,000
6,000
16,000
21,000
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44
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Example: Burger Prince
Expected Value For Each Decision
Choose the model with largest EV, Model C.
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d1
d2
d3
EMV = .4(10,000) + .2(15,000) + .4(14,000) = $12,600
EMV = .4(8,000) + .2(18,000) + .4(12,000) = $11,600
EMV = .4(6,000) + .2(16,000) + .4(21,000) = $14,000
Model A
Model B
Model C
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Example: Burger Prince
Formula Spreadsheet for Expected Value Approach
A B C D E F123 Decision Expected Recommended4 Alternative s1 = 80 s2 = 100 s3 = 120 Value Decision5 Model A 10,000 15,000 14,000 =$B$8*B5+$C$8*C5+$D$8*D5 =IF(E5=$E$9,A5,"")6 Model B 8,000 18,000 12,000 =$B$8*B6+$C$8*C6+$D$8*D6 =IF(E6=$E$9,A6,"")7 Model C 6,000 16,000 21,000 =$B$8*B7+$C$8*C7+$D$8*D7 =IF(E7=$E$9,A7,"")8 Probability 0.4 0.2 0.49 =MAX(E5:E7)
State of Nature
Maximum Expected Value
PAYOFF TABLE
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Solution Spreadsheet for Expected Value Approach
Example: Burger Prince
A B C D E F123 Decision Expected Recommended4 Alternative s1 = 80 s2 = 100 s3 = 120 Value Decision5 Model A 10,000 15,000 14,000 126006 Model B 8,000 18,000 12,000 116007 Model C 6,000 16,000 21,000 14000 Model C8 Probability 0.4 0.2 0.49 14000
State of Nature
Maximum Expected Value
PAYOFF TABLE
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The End of Chapter 4, Part A