david p. paul, iii curriculum vita employment

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1 David P. Paul, III Curriculum Vita January, 2011 EMPLOYMENT Chair, Department of Management and Marketing, 2005- Associate Professor of Marketing and Health Care Management (Graduate Faculty, tenured), 2004- Assistant Professor of Marketing and Health Care Management (Graduate Faculty, tenure-track), 1998-2004 Coordinator, Graduate Concentration in Health Care Management, 2002- Co-coordinator, Graduate Concentration in Health Care Management, 1998-2002 Department of Management and Marketing School of Business Administration Monmouth University West Long Branch, New Jersey 07764-1898 previously engaged in the private practice of general dentistry in Norfolk, Virginia (solo practice and principal owner of two- and three-person group practices) for over 20 years previously Director, General Practice Residency (G.P.R.) Program in Dentistry DePaul Medical Center (now Bon Secours DePaul Medical Center) 150 Kingsley Lane Norfolk, Virginia 23505 PERSONAL INFORMATION RESIDENCE 568 Westwood Avenue Long Branch, New Jersey 07740 732-923-1966 OFFICE 156 Bey Hall Department of Management and Marketing School of Business Administration Monmouth University 400 Cedar Avenue West Long Branch, New Jersey 07764 Telephone: 732-263-5336 FAX: 732-263-5128 email: [email protected]

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David P. Paul, III

Curriculum Vita

January, 2011

EMPLOYMENT Chair, Department of Management and Marketing, 2005-

Associate Professor of Marketing and Health Care Management (Graduate Faculty, tenured), 2004-

Assistant Professor of Marketing and Health Care Management (Graduate Faculty, tenure-track), 1998-2004

Coordinator, Graduate Concentration in Health Care Management, 2002- Co-coordinator, Graduate Concentration in Health Care Management, 1998-2002

Department of Management and Marketing School of Business Administration Monmouth University West Long Branch, New Jersey 07764-1898

previously engaged in the private practice of general dentistry in Norfolk, Virginia (solo practice

and principal owner of two- and three-person group practices) for over 20 years previously Director, General Practice Residency (G.P.R.) Program in Dentistry

DePaul Medical Center (now Bon Secours DePaul Medical Center) 150 Kingsley Lane Norfolk, Virginia 23505

PERSONAL INFORMATION RESIDENCE 568 Westwood Avenue Long Branch, New Jersey 07740 732-923-1966 OFFICE 156 Bey Hall

Department of Management and Marketing School of Business Administration

Monmouth University 400 Cedar Avenue West Long Branch, New Jersey 07764 Telephone: 732-263-5336 FAX: 732-263-5128

email: [email protected]

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EDUCATION ACADEMIC GRADUATE STUDY.

Doctor of Philosophy (Ph.D.) in Business Administration (Marketing) Dissertation: “Measurement of Perceived Service Quality of Selected Dental Specialists”. Note: Dissertation Abstracts International lists this (incorrectly) as “Measurement

of Perceived Service Quality of Selected Dental Specialists (Prosthodontists, Periodontists, Endodontists)”, at DAI 59, no. 04A (1998): 1259, Accession No: AAG9828953

Dissertation Committee: Dr. John B. Ford (Professor of Marketing and International Business, Chair), Dr. Earl D. Honeycutt, Jr. (Professor of Marketing) [now Professor of Business Administration at Elon University], and Dr. Edward P. Markowski (Professor of Management Information Systems)

Master of Arts (M.A.) in Economics Master of Business Administration (M.B.A.) in Marketing The above academic graduate degrees were conferred by the Graduate School of Business and

Public Administration, where all business programs are AACSB accredited. Old Dominion University Norfolk, Virginia 23529 CLINICAL GRADUATE STUDY. General Practice Residency (G.P.R.) in General Dentistry DePaul Hospital (now Bon Secours DePaul Medical Center) Department of Dentistry

150 Kingsley Lane Norfolk, Virginia 23505

D.D.S. (General Dentistry) School of Dentistry

Medical College of Virginia Virginia Commonwealth University

Richmond, Virginia 23298

Dental licensure: Virginia #4912 (inactive) UNDERGRADUATE STUDY. B.Sc. (Chemistry major/Mathematics minor) Hampden-Sydney College

Hampden-Sydney, Virginia 23493

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PUBLICATIONS REFEREED JOURNAL ARTICLES CURRENTLY UNDER REVIEW.

Paul, David P. III, David R. Babitsky, and Ashish Chandra, “The U.S.-OECD Healthcare Spending Chasm: Better Understanding of Some of the Reasons for the Gap and Some Suggestions as to How It Might Be Narrowed” currently under initial review at the International Journal of Pharmaceutical and Healthcare Marketing. This is a substantially revised revision of Babitsky, David R., David P. Paul, III and Ashish Chandra (2008), “Healthcare Spending in the US: Too Much Spending; Too Little to Show for It?” presented at the 2008 Business and Health Administration Association Meeting.

Frank, Elliot, David P. Paul, III, and Roy Nersesian, “Impact of a Pilot Hospitalist Program at New Jersey Academic Medical Center,” currently in “revise and resubmit” status after initial review at Hospital Topics. This is a revised version of Frank, Elliot, David P. Paul, III and Roy Nersesian (2005), “Increasing Hospital Capacity at Jersey Shore University Medical Center: A Hospitalist Program”, Proceedings of the Business and Health Administration Association. It is anticipated that the revision of this manuscript will result in two papers, tentatively entitled “Hospitalists, Part I: Impact of a Pilot Hospitalist Program at an Academic Medical Center” and “Hospitalists, Part II: Guidelines and Suggestions for the Expansion of a Pilot Hospitalist Program at an Academic Medical Center.”

REFEREED JOURNAL ARTICLES FORTHCOMING. REFEREED JOURNAL ARTICLES (all double-blind, peer reviewed)

Mosca, B., Joseph, Daniel R. Ball, John S. Buzza, and David P. Paul, III (2010), “A Comprehensive Student-Based Analysis of Hybrid Courses: Student Preferences and Design Criteria for Success” American Journal of Business Education, 3 (5), 7-21. Marshall, Kimball P., Michaeline Skiba, and David P. Paul, III (2009), “The Need for a Social Marketing Perspective of Consumer Driven Health Care,” International Journal of Pharmaceutical and Health Care Marketing, 3(3), 236-257. Chandra, Ashish, Davis Dunn, and David P. Paul, III (2008), “Consumers’ Perceptions and Opinions of Sports Injuries: An Exploratory Empirical Study,” Hospital Topics, 86(1), 32-37. Mosca, Joseph B., David P. Paul, III and Michaeline Skiba (2007), “Action Learning in Action: How Business Students Strengthen Their Knowledge Bases Through Work-Based Experiential Methods,” Journal of College Teaching & Learning, 4 (12), 51-58. An earlier version of this paper (“Enhancing the Learning Experience to Increase and Reinforce Knowledge for Business Students”) was presented at, and appeared in the Proceedings of, the 2007 European Applied Business Research and Excellence in Teaching and Learning Conference Proceedings. Journal acceptance rate at time of publication was 11-20% (per journal). Emmett, Dennis, David P. Paul, III, Ashish Chandra and Hilton Barrett (2006), “Pharmacy Layout: What Are Consumers’ Perceptions?” Journal of Hospital Marketing and Public Relations, 17(1), 67-77. This is a substantially revised version of Emmett, Dennis, David P.

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Paul, III and Ashish Chandra (2004), “Consumer’s Perceptions and Observations Regarding Physical Layout of Pharmacies,” Proceedings of the Atlantic Marketing Association. Journal acceptance rate at time of publication was 40% (per 2004-2005 Cabell’s).

REFEREED JOURNAL ARTICLES (all double-blind, peer reviewed) [continued] Chandra, Ashish, John B. Finlay and David P. Paul, III (2006), “Overall Outpatient Satisfaction and Its Components: Perceived Changes at the Huntington VA Medical Center over Five Overall Outpatient Satisfaction and Its Components: Perceived Changes at the Huntington VA Medical Center over Five Years,” Hospital Topics, 84 (4), 33-36. This is a modified version of Chandra, Ashish, J. B. Finlay and David P. Paul, III (2006), “Changes in Outpatient Satisfaction Levels at Huntington VA Medical Center,” which appeared in the Proceedings of the Atlantic Marketing Association. Journal acceptance rate at time of publication was 60% (per 2004-2005 Cabell’s). Nass, Leonard, David P. Paul, III, Gwendolyn Y. Alexis, and Marilyn C. Crocker (2006), “Coming to America: Guidelines and Suggestions for a European Medical Device Company Wishing to Enter the US Market,” Journal of Medical Marketing, 6 (3), 172-187. This is a substantially revised version of Nass, Leonard, Marilyn C. Crocker and David P. Paul, III (2004), “A Primer for A European Medical Device Company Wishing to Enter the U.S. Market,” which appeared in the Proceedings of the Third International Conference on Health Care Systems. Journal acceptance rate at time of publication was 21-30% (per 2004-2005 Cabell’s).

Mosca, Joseph B., David P. Paul, III and Michaeline Skiba (2006), “Technology Increases Students’ Attention,” Journal of College Teaching and Learning, 3 (8), 7-13. Journal acceptance rate at time of publication was 11-20% (per journal). Chandra, Ashish, Lisa A. Smith, and David P. Paul, III (2006), “What Do Consumers and Healthcare Providers in West Virginia Think of Long-Term Care?”, Hospital Topics, 84 (3), 33-38. Journal acceptance rate at time of publication was 60% (per 2004-2005 Cabell’s). Emmett, Dennis, David P. Paul, III, Ashish Chandra, and Hilton Barrett (2006), “Pharmacy Layout: What Are Consumers’ Perceptions,” Journal of Hospital Marketing and Public Relations, 17 (1), 67-77. This is a revised version of Emmett, Dennis, David P. Paul, III and Ashish Chandra (2004), “Consumer’s Perceptions and Observations Regarding Physical Layout of Pharmacies,” Proceedings of the Atlantic Marketing Association, Volume XX, Jerry W. Wilson, Editor, 139, which was published as an Abstract. Journal acceptance rate at time of publication was 60% (per 2004-2005 Cabell’s).

Paul, David P. III, Ashish Chandra and Frank Lambrinos (2006), “Global Pharmaceutical Costs: Evaluating the American Approach,” Journal of Medical Marketing, 6 (1), 38-48. This is a revised version of Lambrinos, Frank, David P. Paul, III and Ashish Chandra (2003), “Controlling Pharmaceutical Costs: Can We Ever Get It Right?” which appeared in Business and Health Administration Association Proceedings. Journal acceptance rate at time of publication was 21-30% (per 2004-2005 Cabell’s).

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REFEREED JOURNAL ARTICLES (all double-blind, peer reviewed) [continued] Chandra, Ashish, Charles E. Pettry, Jr. and David P. Paul, III (2005), “Telemedicine from a Macromarketing Viewpoint: A Critical Evaluation with Proposed Licensing Strategies”, Journal of Non-Profit and Public Sector Marketing, 13 (1/2), 111-135. Journal acceptance rate at time of publication was 25% (per 2004-2005 Cabell’s). This article was published simultaneously in Government Policy and Program Impacts on Technology Development, Transfer and Commercialization: International Perspectives, Kimball P. Marshall, William S. Piper and Walter W. Wymer, Jr., Editors. Chandra, Ashish, David P. Paul, III and Dennis Emmett (2005), “Health Food Advertising: Consumer Perceptions, Behavior, and Acceptance”, Journal of Medical Marketing, 5 (1), 57-65. (This is listed in Cabell’s as the International Journal of Medical Marketing, the name changed in 2005). Journal acceptance rate at time of publication was 21-30% (per 2004-2005 Cabell’s). Chandra, Ashish, Vickie Schlak and David P. Paul, III (2004), “Second Medical Opinions by Patients,” Hospital Topics, 82 (3), 36-39. This is a substantially revised version of Vickie Schlak, Ashish Chandra and David P. Paul, III (2004), “Self Referral by Consumers Seeking a Second Medical Opinion to Improve Quality of Life”, which appeared in the Business and Health Administration Association Proceedings. Journal acceptance rate at time of publication was 60% (per 2004-2005 Cabell’s).

Chandra, Ashish and David P. Paul, III (2004), “Hospitals’ Movement toward the Electronic Medical Record: Implications for Nurses,” Hospital Topics, 82 (1), 33-36. Journal acceptance rate at time of publication was 60% (per 2004-2005 Cabell’s). Chandra, Ashish, Andrew Sikula, Sr. and David P. Paul, III (2004), “Ethical Considerations in Marketing of E-Health Products,” International Journal of Medical Marketing, 4 (2), 110-118. Journal acceptance rate at time of article publication was 21-30% (per 2004-2005 Cabell’s). Chandra, Ashish, Terri Barrett and David P. Paul, III (2003), “A Brief Review of Worker Disability, With a Call for a Consumer Perspective,” Hospital Topics, 81 (4), 30-35. Journal acceptance rate at time of article publication was 56% (per publisher). Chandra, Ashish and David P. Paul, III (2003), “African-American Participation in Clinical Trials: Recruitment Difficulties and Potential Remedies”, Hospital Topics, 81 (2), 33-38. This is a revised version of “Enrolling Minorities in Clinical Trials: Challenges and Strategies,” which was presented at, and appeared in the Proceedings of the 2003 Association of Collegiate Marketing Educators Meeting. Journal acceptance rate at time of article publication was 56% (per publisher). Paul, David P., III (2003), “What Is the ‘Best’ Approach for Measuring Service Quality of Periodontists?”, Clinical Research and Regulatory Affairs, 20 (4), 467-478. This is a revised version of “Patients’ Evaluation of the Service Quality of Periodontists”, which was presented at, and appeared in the Proceedings of, the 2002 Atlantic Marketing Association Meeting. Journal acceptance rate at time of article publication was 50% (per publisher – journal is not included in Cabell’s).

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REFEREED JOURNAL ARTICLES (all double-blind, peer reviewed) [continued] Mosca, Joseph B., David P. Paul III and Amy Handlin (2003), “Self-Perceptions of the Portrayal of Mature Consumers in Advertising,” Marketing Management Journal, 13 (1), 100-107. Journal acceptance rate at time of article publication was 21-30% (per 2001-2002 Cabell’s).

Paul, David P., III (2003), “An Exploratory Examination of SERVQUAL versus SERVPERF for Prosthetic Dental Specialists,” Clinical Research and Regulatory Affairs, 20 (1), 89-100. An earlier version of this paper (“Patients’ Evaluation of the Service Quality of Dental Specialists: The Case of Prosthodontists”) was presented at, and appeared in the Proceedings of, the 2002 Business and Health Administration Association Meeting. Journal acceptance rate at time of article publication was 50% (per publisher – journal is not included in Cabell’s). Paul, David P., III, Amy Handlin and Angela D’Auria Stanton (2002), “Primary Care Physicians’ Attitudes Toward Direct-to-Consumer Advertising of Prescription Drugs: Still Crazy After All These Years,” Journal of Consumer Marketing, 19 (7), 564-574. Journal acceptance rate at time of article publication was 21-27% (per 2001-2002 Cabell’s). Paul, David P., III and Ambrose Bitziadis (2002), “Cost Effectiveness Analysis in the Real World: The Case of Statins,” Clinical Research and Regulatory Affairs, 19 (4), 381-396. Journal acceptance rate at time of article publication was 50% (per publisher – journal is not included in Cabell’s). Lieberman, William and David P. Paul, III (2002), “Who Shall Care for the Children of the Poor and Uninsured?: Pediatric Dentistry in the United States”, Hospital Topics, 80 (2), 15-20. An earlier version of this paper was presented at, and appeared in the Proceedings of, the 2002 Business and Health Administration Association (“Pediatric Dental Health: Disparities in Access to Care”). Journal acceptance rate at time of article publication was 60% (per 2001-2002 Cabell’s). Paul, David P., III (2001), “Direct Reimbursement: The Future for Dentistry,” Journal of the American Dental Association, 132 (10), 1433-1441. An earlier version of this paper was presented at, and appeared in the Proceedings of, the 2001 Association of Collegiate Marketing Educators (“Direct Reimbursement: The Future Is Now”). Journal acceptance rate at time of article publication was 30-35% (per publisher – journal is not included in Cabell’s, but is the most widely read [circulation of approximately 132,000 copies/month] and arguably the most respected dental journal in the world).

Paul, David P., III and Irvine Clarke, III (2001), “Satisfaction with HMO Coverage: An Empirical Study of a Medical School’s Faculty, Staff and Administrators,” Hospital Topics, 79 (2), 14-19. An earlier version of this paper was presented at, and appeared in the Proceedings of, the 2001 Business and Health Administration Association (“Attitudes of Medical School Faculty, Staff and Administrators Toward their HMO Coverage”). Journal acceptance rate at time of article publication was 60% (per 2001-2002 Cabell’s).

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REFEREED JOURNAL ARTICLES (all double-blind, peer reviewed) [continued]

Paul, David P., III, Jennifer Roth, Gina Campbell, Justin Lahullier, Kathleen Maxwell and Christine Van Sant (2001), “A Comparison of the Drug Approval Processes in the United States, the European Union, and Canada,” International Journal of Medical Marketing, 1 (3), 224-235. Journal acceptance rate at time of article publication was 50% (per publisher – journal was too new to appear in Cabell’s). Paul, David P., III (2000), “The Potential Impact of the North American Free Trade Agreement on American Dental Licensure: A European Community Model,” Health Marketing Quarterly, 18 (1/2), 87-98. Journal acceptance rate at time of article publication was 50% (per 2000-2001 Cabell’s). Paul, David P., III, Earl D. Honeycutt, Jr. and Christopher D. Colburn (1997), “Medicare: Past, Present and Future,” Health Marketing Quarterly, 15 (1), 69-93. Journal acceptance rate at time of article publication was 50% (per 1998-1999 Cabell’s). Paul, David P., III (1997), “Dental Practice Location: Some Aspects of the Importance of Selection of Place,” Health Marketing Quarterly, 14 (4), 55-69. Journal acceptance rate at time of article publication was 50% (per 1998-1999 Cabell’s). Paul, David P., III and Earl D. Honeycutt, Jr. (1997), “Managed Health Care: A Review of Recent Literature and Suggestions for Future Research,” Journal of Hospital Marketing, 11 (2), 13-37. Journal acceptance rate at time of article publication was 50% (per 1998-1999 Cabell’s). Paul, David P., III and Earl D. Honeycutt, Jr. (1996), “Health Care Marketing: Doctors to Patients and Hospitals to Doctors,” Journal of Hospital Marketing, 11 (1), 65-80. Journal acceptance rate at time of article publication was 50% (per 1998-1999 Cabell’s). Paul, David P., III and Earl D. Honeycutt, Jr. (1995), “An Analysis of the Hospital-Patient Marketing Relationship in the Health Care Industry,” Journal of Hospital Marketing, 10 (1), 35-49. Journal acceptance rate at time of article publication was 50% (per 1998-1999 Cabell’s).

REFEREED CONFERENCE PROCEEDINGS CURRENTLY UNDER REVIEW.

REFEREED CONFERENCE PROCEEDINGS FORTHCOMING.

Paul, David P., III and Michaeline Skiba, “There’s a Growing Market for Health Insurance, but It’s NOT the Market You Think: Health Insurance for Pets,” accepted for presentation at and publication in the Conference Proceedings of the 2011 Business and Health Administration Association. Ronald Zhao and David P. Paul, III, “The American Productivity and Quality Center Approach Revisited: An Application to Hospital Performance Evaluation,” accepted for presentation at and publication in the Conference Proceedings of the 2011 Business and Health Administration Association.

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REFEREED CONFERENCE PROCEEDINGS (all double-blind, peer reviewed).

* paper personally presented at conference Skiba, Michaeline and David P. Paul, III (2009), “‘Time in a Bottle’: Healthcare Challenges for the Aging Workforce,” Business and Health Administration Association meeting. * Russell Holstein and David P. Paul, III (2008), “Finding In-Network Mental Health Services: A Phantom Network Odyssey,” World Neighbors Sharing Strategies to Transform Healthcare: Proceedings of the Fifth International Conference on Healthcare Systems, Dennis Emmitt, Proceedings Editor, 151-158. Chandra, Ashish, Mandy Pennington, and David P. Paul, III (2008), “An Evaluation of Government Involvement in the Health Care System,” Proceedings of the Association of Collegiate Marketing Educators, Vaidotas Lukosius, Proceedings Editor, 192-202. Marshall, Kimball P., David P. Paul, III and Michaeline Skiba (2008), “Social Marketing Challenges Facing Consumer Driven Health Care”, Proceedings of the Business and Health Administration Association, William B. Stroube, Proceedings Editor, 185-192.

Chandra, Ashish, Charity Cole and David P. Paul, III (2008), “Quality Rating Factors that Influence Consumers’ Behavior When Selecting Heart Diseases-Related Medical Centers,” Proceedings of the Business and Health Administration Association, William B. Stroube, Proceedings Editor, 40-51. Mosca, Joe, David P. Paul, III, and Michaeline Skiba (2007), “Enhancing the Learning Experience to Increase and Reinforce Knowledge for Business Students,” Proceedings of the 2007 European Applied Business Research Conference, ___-___.

* Gussman, Debra and David P. Paul, III (2007), “A Hospitalist for Obstetrics: The Laborist,” Proceedings of the Business and Health Administration, 238-248.

* Stier, Daniel and David P. Paul, III (2007), “Disease Management Programs: Quality and Cost Impacts,” Proceedings of the Business and Health Administration, 249-256.

* Frank, Eliott and David P. Paul, III (2007), “Health Care Reform: A Comparison of Four Different Approaches,” Proceedings of the Business and Health Administration, 257-262. *Paul, David P., III (2007), “How Important Are ‘Importance Weights’ in Measuring Service Quality of Periodontists?” Proceedings of the Atlantic Marketing Association, Jerry W. Wilson, Proceedings Editor, 90-94.

Chandra, Ashish, David Dunn and David P. Paul, III (2007), “An Exploratory Study of Consumers Perceptions and Opinions Pertaining to Sports Injuries - Opportunities for Preventive Medicine, Rehabilitative Services, and Sports Related Protective Gear Marketers,” Advances in Marketing: 2007 ACME Proceedings, Phil Rutsohn, Proceedings Editor264-271.

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REFEREED CONFERENCE PROCEEDINGS (all double-blind, peer reviewed) [continued].

* paper personally presented at conference Mosca, Joseph, David P. Paul, III, and Michaeline Skiba (2007), “Enhancing the Learning Experience to Increase and Reinforce Knowledge for Business Students,” European Applied Business Research and Excellence in Teaching and Learning Conference Proceedings, 1-8.

Chandra, Ashish, Lisa A. Smith, and David P. Paul, III (2006), “Consumer and Provider Perceptions of LTC in West Virginia,” Proceedings of the Atlantic Marketing Association, Volume XXII, Jerry W. Wilson, Proceedings Editor, 160-166. * Muppala, Shymala and David P. Paul, III (2006), “Prevention in Health Care: What a Novel Idea!” Proceedings of the 2006 Business and Health Administration Association. * Paul, David P., III (2006), “SERVQUAL Versus SERVPERF for Prosthetic Dental Specialists: A Replication and Extension,” Proceedings of the 2006 Association of Collegiate Marketing Educators Meeting, Phil Rutsohn, Editor, 48-60. Mosca, Joseph B., Michaeline Skiba and David P. Paul, III (2006), “Technology Increases Students’ Attention,” 2006 TLC (Teaching) Conference Proceedings, no page numbers. Mosca, Joseph B., Michaeline Skiba and David P. Paul, III (2005), “Luring Students to Learn: Teaching Intercultural Awareness,” AGB and IALBSS Proceedings, volume 17, paper 52 (Association for Global Business).

* Baron, Robert, David P. Paul, III and Earl D. Honeycutt, Jr. (2005), “Direct to Consumer Prescription Pharmaceutical Advertising: Some Influences on Today’s Healthcare System,” Advances in Marketing: Managerial, Pedagogical, Theoretical (Proceedings of the Society for Marketing Advances), William J. Kehoe and Linda K. Whitten, Editors, 166-171. *Ann Hughes Daniels and David P. Paul, III (2005), “Health Care Rationing and Cost Control: Perspectives on The American Health Care System,” Proceedings of the 2005 Business and Health Administration Association, Mary Kay Madsen, Editor, 423-433.

* Kennedy, Christopher and David P. Paul, III (2005), “Some Effects of HIPAA on the U.S. Healthcare System”, Proceedings of the 2005 Business and Health Administration Association, Mary Kay Madsen, Editor, 99-106. * Frank, Elliot, David P. Paul, III and Roy Nersesian (2005), “Increasing Hospital Capacity at Jersey Shore University Medical Center: A Hospitalist Program”, Proceedings of the Business and Health Administration Association, Mary Kay Madsen, Editor, 150-162.

* Nass, Leonard, Marilyn C. Crocker and David P. Paul, III (2004), “A Primer for A European Medical Device Company Wishing to Enter the U.S. Market,” Proceedings of the Third International Conference on Health Care Systems, David P. Paul, III, Editor, 428-440.

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REFEREED CONFERENCE PROCEEDINGS (all double-blind, peer reviewed) [continued].

* paper personally presented at conference * Emmett, Dennis, David P. Paul, III and Ashish Chandra (2004), “Consumer’s Perceptions and Observations Regarding Physical Layout of Pharmacies,” Proceedings of the Atlantic Marketing Association, Volume XX, Jerry W. Wilson, Editor, 139 (published as an Abstract). * Paul, David P., III (2004), “Service Quality of Prosthodontists: An Exploratory Examination of a National Sample”, Proceedings of the 31st Northeast Business and Economics Association Conference, Elias C. Grivoyannis and Peter Sperling, Editors, 183-186.

* Chandra, Ashish, Kathryn G. Jacobs and David P. Paul, III (2004), “The Rise of Information Technology in Healthcare: What Does It Imply for Nurses?” Proceedings of the 33rd Annual Meeting of the Northeast Decision Sciences Institute, Fariborz Partovi, Editor, 306-308. Terri Barrett, Ashish Chandra and David P. Paul, III (2004), “A Question of Ethics? Limiting the Effects Disability Has on Productivity in West Virginia,” Business and Health Administration Association Proceedings, Madhu Agarwal, Editor, 283-291. Schlak, Vickie, Ashish Chandra and David P. Paul, III (2004), “Self Referral by Consumers Seeking a Second Medical Opinion to Improve Quality of Life”, Business and Health Administration Association Proceedings, Madhu Agarwal, Editor, 195-200.

Chandra, Ashish, S. Thomas George and David P. Paul, III (2004), “Handling Medical Emergencies in Hotels – How Well Are They Prepared?,” Advances in Marketing (Proceedings of the 2004 Meeting of the Association of Collegiate Marketing Educators), Uday Tate and Craig A. Conrad, Editors, 43-54.

* Chandra, Ashish and David P. Paul, III (2003), “What Consumers Should Know about Health Food Advertising and Obesity”, Proceedings of the 30th Annual Conference of the Northeast Business and Economics Association, Nicole Koppel, Editor, 204-207. * Paul, David P., III and Ashish Chandra (2003), “Keeping ‘Good’ Test Questions ‘Good’”, Proceedings of the 8th Annual Fall Educators’ Conference, Marketing Management Association, Steve Corbin, Editor, 99-100.

* Mosca, Joseph B. and David P. Paul, III (2003), “Empowering Students to Learn”, Proceedings of the 8th Annual Fall Educators’ Conference, Marketing Management Association, Steve Corbin, Editor, 118-119.

* Paul, David P., III and John B. Ford (2003), “Development of a Scale to Measure Exit Barriers in Dentistry: Preliminary Findings,” Business and Health Administration Association Proceedings, David Tipton, Editor, 260 (published as an Abstract).

* Becker, Stephen A. and David P. Paul, III (2003), “The Future of Managed Inpatient Care: Hospitalists and Intensivists,” Business and Health Administration Association Proceedings, David Tipton, Editor, 32-40.

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REFEREED CONFERENCE PROCEEDINGS (all double-blind, peer reviewed) [continued].

* paper personally presented at conference * Lambrinos, Frank, David P. Paul, III and Ashish Chandra (2003), “Controlling Pharmaceutical Costs: Can We Ever Get It Right?” Business and Health Administration Association Proceedings, David Tipton, Editor, 192-199. * Chandra, Ashish, William B. Stroube and David P. Paul, III (2003), “Enrolling Minorities in Clinical Trials: Challenges and Strategies,” Advances in Marketing (Proceedings of the 2003 Meeting of the Association of Collegiate Marketing Educators), Uday S. Tate, Editor, 172-173. A revised version of this paper was published in Hospital Topics. * Paul, David P., III (2002), “Patients’ Evaluation of the Service Quality of Periodontists”, From Art to Technology: Opportunities in Marketing Research and Education (Proceedings of the Eighteenth Annual Atlantic Marketing Association Conference), 14-19.

* Tate, Uday S., Ashish Chandra and David P. Paul, III (2002), “Role of Service Learning in Business and Health Care Administration Curricula”, From Art to Technology: Opportunities in Marketing Research and Education (Proceedings of the Eighteenth Annual Atlantic Marketing Association Conference), 34-38. Handlin, Amy, David P. Paul, III and Angela D’Auria Stanton (2002), “Physician Attitudes Toward Direct-to-Consumer Advertising of Prescription Drugs: A Need to Sell Hope Without Hype,” Association for Marketing Theory and Practice Proceedings, Volume 11, 6-10.

* Handlin, Amy and David P. Paul, III (2002), “DTC Advertising of Rx Products: A Review of the Literature with Suggestions for Further Research,” Advances in Marketing (Proceedings of the Annual Meeting of the Association of Collegiate Marketing Educators), James L. Thomas, Bert J. Kellerman, and R. Keith Tutor, Editors, Jacksonville, AL: Association of Collegiate Marketing Educators, 73-81.

* Paul, David P., III (2002), “Patients’ Evaluation of the Service Quality of Endodontists: A Preliminary Examination,” Advances in Marketing (Proceedings of the Annual Meeting of the Association of Collegiate Marketing Educators), James L. Thomas, Bert J. Kellerman, and R. Keith Tutor, Editors; Jacksonville, AL: Association of Collegiate Marketing Educators, 115-124.

* Chandra, Ashish, Andrea L. Zekan, David D. Horst, Tabetha R. Gillespie and David P. Paul, III (2002), “Marketing Challenges for Increasing Consumer Awareness of Organ Donation: A Case Analysis,” Advances in Marketing (Proceedings of the Annual Meeting of the Association of Collegiate Marketing Educators), James L. Thomas, Bert J. Kellerman, and R. Keith Tutor, Editors; Jacksonville, AL: Association of Collegiate Marketing Educators, 135-141.

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REFEREED CONFERENCE PROCEEDINGS (all double-blind, peer reviewed) [continued].

* paper personally presented at conference * Bitziadis, Ambrose A. and David P. Paul, III (2002), “Cost Effectiveness Analysis in Preventative Health Care,” Business and Health Administration Proceedings, David P. Paul, III and Robert S. Curtis, Editors; Business and Health Administration Association, 12-19. * Paul, David P., III (2002), “Patients’ Evaluation of the Service Quality of Dental Specialists: The Case of Prosthodontists,” Business and Health Administration Proceedings, David P. Paul, III and Robert S. Curtis, Editors; Business and Health Administration Association, 229-236. A revised version of this paper was published in Clinical Research and Regulatory Affairs.

* Chandra, Ashish, Margery Fetters, David P. Paul, III, Uday Tate and William B. Stroube (2001), “Value of Interdisciplinary Approach to Health Administration, Marketing, and Management Programs: A Discussion,” Marketing Management Association 2001 Educators’ Conference Proceedings, Judy A. Wiles, Editor, 83-84. * Mosca, Joseph B. and David P. Paul, III (2001), “How Management Links to Teaching/ Leadership, “ Marketing Management Association 2001 Educators’ Conference Proceedings, Judy A. Wiles, Editor, 107-108. * Paul, David P., III and Irvine Clarke, III (2001), “Attitudes of Medical School Faculty, Staff and Administrators Toward their HMO Coverage,” Business and Health Administration Association Proceedings, Donna Redding and Ashish Chandra, Editors: Business and Health Administration Association, 115-121. A revised version of this paper was published in Hospital Topics. * Paul, David P., III and C. P. Coyner (2001), “Direct Reimbursement: The Future Is Now”, Advances in Marketing, James L. Thomas, Editor, Association of Collegiate Marketing Educators, Jacksonville, AL: Association of Collegiate Marketing Educators, 147-150. A revised version of this paper was published in the Journal of the American Dental Association as “Direct Reimbursement: The Future for Dentistry”.

* Paul, David P., III and John B. Ford (1999), “Perceptions of Exit Barriers in Dentistry as Elicited by Focus Groups of Dentists,” Proceedings of the Academy of Strategic and Organizational Leadership, 4 (2), 34, Allied Academies International Conference, Las Vegas, NV (published as an Abstract). Friedman, Marshall M., David P. Paul, III and Santosh Choudhury (1998), “A Comparison of White and African-American Attitudes Toward Their HMO,” Proceedings of the 1998 Multicultural Marketing Conference, Jean-Charles Chebat and A. Ben Oumil, Editors, Montreal, Canada: Academy of Marketing Science, 383-386.

* Paul, David P., III, Irving Clarke, III, Earl D. Honeycutt, Jr., Santosh Choudhury and Marshall M. Friedman (1998), “Attitudes of University/College Administrators, Faculty, and Staff Toward Their HMOs,” Second Annual International Society for Quality-of-Life Studies Conference, Williamsburg, VA, 16-17 (published as an Abstract).

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REFEREED CONFERENCE PROCEEDINGS (all double-blind, peer reviewed) [continued].

* paper personally presented at conference

* Honeycutt, Earl D., Robert A. Luton, David P. Paul, III and John B. Ford (1997), “The Appeal of a Personal Selling Career in Slovakia: Implications for Global Marketers,” Enhancing Knowledge Development in Marketing, Volume 8, Global Issues in Sales and Sales Management Track, American Marketing Association Summer Educators’ Conference, 259-265. * Paul, David P., III, John B. Ford and Earl D. Honeycutt, Jr. (1996), “A Two-Pronged Marketing Approach to the U.S. Healthcare Crisis,” Marketing: Moving Toward the 21st Century, Elnora W. Staurt, David I. Ortinau, and Ellen M. Moore, Editors, Southern Marketing Association, Rock Hill, SC, 98-101. * Paul, David P., III, Earl D. Honeycutt, Jr. and C. P. Rao (1996), “Entry Barriers to the Medical and Dental Professions,” Marketing: Moving Toward the 21st Century, Elnora W. Staurt, David I. Ortinau, and Ellen M. Moore, Editors, Southern Marketing Association, Rock Hill, SC, 104-108. * Paul, David P., III (1996), “American Dentistry: How Will Free Trade Agreements Affect Licensure?” Northeast Review of International Business Research (Proceedings of the 1996 Academy of International Business, U.S. Northeast Regional Conference), 81 (published as an Abstract).

PRESENTATIONS AT CONFERENCES NOT APPEARING IN PROCEEDINGS

* Babitsky, David R., David P. Paul, III and Ashish Chandra (2008), “Healthcare Spending in the US: Too Much Spending; Too Little to Show for It?” presented at the 2008 Business and Health Administration Association Meeting. Note, this paper won the Best in Track Award for the National and Global Health Policy Track (see 2008 Proceedings of the Business and Health Administration , xi), but was inadvertently omitted from the conference proceedings. * Paul, David P., III (2005), “Locus of Control: A Review of the Psychological, Sociological, and Marketing Literature with Implications for Marketing Academics,” presented at the 2005 Association of Collegiate Marketing Educators meeting. * David P. Paul, III and Ashish Chandra (2005), “Characteristics of Health Care Administration Faculty Serving on Institutional Review Boards”, presented at the 2005 Association of Collegiate Marketing Educators meeting. * Mosca, Joseph and David P. Paul, III (2004), “Team Building in the Classroom”, presented at the 2004 Marketing Management Educators Meeting.

* Paul, David P., III and Herbert J. Sipe (1969), “Hückel-Omega Molecular Orbital

Calculations of Spin Density Distribution in Radical Anions”, American Chemical Society, Southeast Regional Meeting, New York, NY. BOOK CHAPTERS

14

Paul, David P., III (2006), “Student-Oriented PowerPoint Presentations” in Handbook for New Instructors: Getting Started with Great Ideas, by Jessica Rupp and Jamie Bryant, a supplement to Principles of Marketing, 8th Edition, Thompson South-West Publishers, by Charles W. Lamb, Jr., Joseph F. Hair, and Carl McDaniel, 170-171. The focus in this book was on distilling the over 1,000 teaching tips ever submitted to the Great Ideas via a “Best of” style contest, so the great preponderance of ideas published in this edition were those that had been previously submitted. My submission was one of only six new contributions accepted for this edition.

Paul, David P., III and Earl D. Honeycutt, Jr. (1999), “Marketing and Original Equipment Manufacturers,” book chapter in The Technology Management Handbook, Richard C. Dorf, Editor-in-Chief, CRC Press: Boca Raton, FL, 12-93 to 12-96.

NON-REFEREED PUBLICATIONS CURRENTLY UNDER REVIEW. Paul, David P. III, “Picking Teams for Group Work/Projects: Pulling a Rabbit Student’s Name Out of a Hat”, currently under consideration for publication in Randy Chapman’s LINKS Simulation Newsletter.

NON-REFEREED PUBLICATIONS. Paul, David (2004), “A Message from New Jersey,” TideDent News, 44 (4), 7. Paul, David P., III (2004), “Editorial Preface,” Proceedings of the Third International Conference on Health Care Systems, David P. Paul, III, Editor, 4.

Paul, David P., III, “Book Review: Jones and Kovner’s Health Care Delivery in the United States, Seventh Edition”, Health Marketing Quarterly, 21 (1/2), 137-138. Paul, David P., III (2004), “BHAA President’s Remarks,” Proceedings of the Business and Health Administration Association, Madhu Agarwal (Editor), 2. Paul, David P., III (2002), “Book Review: Cabell’s Directory of Publishing Opportunities in Marketing, Eighth Edition 2001-2002”, Health Marketing Quarterly, 19 (4), 89-90.

Tate, Uday S., David P. Paul, III, and Ashish Chandra (2002), “Practical and Pedagogical Issues in Service Learning as a Learning Tool in the Marketing Curriculum, Marketing Insights (Marketing Management Association Newsletter), Fall, 5. Available at http://www.mmaglobal.org/MMAFall02Newsletter.pdf

Paul, David P., III and Ashish Chandra (2002), “Introduction to Special Section: Papers from the 2002 BHAA Conference, Hospital Topics, 80 (2), 5-6.

Paul, David P., III (2001), “Review of Current Health Care Literature,” Health Marketing Quarterly, 19 (2), 89-91.

NON-REFEREED PUBLICATIONS [continued].

15

Paul, David P., III (2001), “Conferences of Interest to Health Care Marketers,” Health Marketing

Quarterly, 19 (2), 93-95. Paul, David P., III (1998) “There’s a Light at the End of the Tunnel (and I Don’t Think It’s a Train),” Tide-Dent News, 39 (4), 8. Paul, David P., III (1996), “Vacancies on the Virginia Board of Dentistry,” Tide-Dent News, 38 (1), 2. Paul, David P, III (1996), “Don’t Miss It!,” Tide-Dent News, 37 (4), 1-2. Paul, David P., III (1996), “The President’s Corner,” Tide-Dent News, 37 (3), 1-2. Russo, Sam and David P. Paul, III (1990), “Video Library,” Tide-Dent News, 33 (4), 3. Paul, David P., III (1988), “DePaul Ends Dental Residency,” Tide-Dent News, 31 (3), 2. Paul, David P., III (1987), “DePaul Hospital Dental General Practice Residency,” Tide-Dent News, 30 (6), 2. Paul, David P., III (1986), “Clinical Update – DePaul Hospital,” Tide-Dent News, 30 (4), 3. Paul, David P., III (1986), “Meet the New DePaul Residents,” Tide-Dent News, 30 (3), 5.

Paul, David P., III (1985), “It’s That Time of Year Again,” Tide-Dent News, 29 (3), 4.

Paul, David P., III (1984), “Letter to the Editor,” Journal of Prosthetic Dentistry, 51, 286. Paul, David P., III (1983), “DePaul Residency Program,” Tide-Dent News, 27 (3), 5.

Paul, David P., III (1979), “Letter to the Editor,” Journal of Plastic and Reconstructive

Surgery, 64, 818.

WORKS IN PROGRESS UNDER DEVELOPMENT.

Paul, David P. Paul, III, “Some Impacts of the Current Medical Malpractice Crisis on Physicians in New Jersey”, for which approval from Monmouth University’s Institutional Review Board has been obtained. This study is targeted at the Journal of the American Medical Association. A research grant to support this study has been obtained from the Business Council of Monmouth University’s School of Business Administration. Data gathering is complete; data analysis is currently underway. Paul, David P., III and Ashish Chandra, “Characteristics of Health Care Administration Faculty Serving on Institutional Review Boards”, for which approval from Monmouth University’s Institutional Review Board has been obtained. Data gathering is complete; data analysis is

16

currently underway. Paul, David P., III, “Consumer Versus Dentist Attitudes Toward Dental Services Advertising: A Replication and Extension,” application for a 2004 Summer Mini-Sabbatical Grant from the Travel, Grants and Sabbaticals Committee of Monmouth University approved.

AWARDS RECEIVED

The only faculty member in the School of Business Administration to have won all three Beta Gamma Sigma Awards: Service (2001), Research (2002), and Teaching (2004).

Highly Commended Paper Award for Excellence from the Emerald Literati Network 2010, for Marshall, Kimball P., Michaeline Skiba, and David P. Paul, III (2009), “The Need for a Social Marketing Perspective of Consumer Driven Health Care,” International Journal of Pharmaceutical and Health Care Marketing, 3(3), 236-257. See http://www.emeraldinsight.com/authors/literati/ awards.htm?year=2010.

Featured Paper in the Small Business Advancement Center (SBANC) March 31, 2009 Newsletter, for Chandra, Ashish, Mandy Pennington, and David P. Paul, III (2008), “An Evaluation of Government Involvement in the Health Care System,” Proceedings of the Association of Collegiate Marketing Educators, Vaidotas Lukosius, Proceedings Editor, 192-202.

Best Paper in the National and Global Health Policy Track at the 2008 Business and Health Administration Conference for Babitsky, David R., David P. Paul, III and Ashish Chandra (2008), “Healthcare Spending in the US: Too Much Spending; Too Little to Show For It?” Proceedings of the Business and Health Administration Association.

Best Paper in the Healthcare Marketing Track at the 2007 Association of Collegiate Marketing Educators Conference for Chandra, Ashish, David Dunn and David P. Paul, III (2007), “An Exploratory Study of Consumers Perceptions and Opinions Pertaining to Sports Injuries - Opportunities for Preventive Medicine, Rehabilitative Services, and Sports Related Protective Gear Marketers,” Proceedings of the Association of Collegiate Marketing Educators.

Pharmaceutical Management Award at the 2006 New Jersey Bright Ideas for Business Competition (“Publications of New Jersey’s Business Faculty, October 2006”), sponsored by the Stillman School of Business at Seton Hall University and the NJPRO Foundation, the public policy research affiliate of the New Jersey Business & Industry Association, for Emmett, Dennis, David P. Paul, III, Ashish Chandra and Hilton Barrett (2006), “Pharmacy Layout: What Are Consumers’ Perceptions?” Journal of Hospital Marketing and Public Relations, 17 (1), 67-77. Of the 151 papers submitted, 9 received New Jersey Bright Ideas for Business Competition Awards. I was also acknowledged as the only individual who has been recognized in this competition for the sixth time in total.

Best Paper Award at the 2005 Association for Global Business Conference for Mosca, Joseph B., Michaeline Skiba and David P. Paul, III (2005), “Luring Students to Learn: Teaching Intercultural Awareness”.

17

AWARDS RECEIVED [continued]

Healthcare Marketing Award at the 2005 New Jersey Bright Ideas for Business Competition (“Publications of New Jersey’s Business Faculty, October 2005”), sponsored by the Stillman School of Business at Seton Hall University and the NJPRO Foundation, the public policy research affiliate of the New Jersey Business & Industry Association, for Chandra, Ashish, Andrew Sikula, Sr. and David P. Paul, III (2004), “Ethical Considerations in Marketing of E-Health Products,” International Journal of Medical Marketing, 4 (2), 110-118. Of the 116 papers submitted, 12 received New Jersey Bright Ideas for Business Competition Awards. I was also acknowledged as the only individual who has been recognized in this competition for four years in a row.

Best Paper Award in the Hospital Administration Track at the 2005 Business and Health Administration Association Meeting, for Elliot Frank, David P. Paul, III and Roy Nersesian (2005), “Increasing Hospital Capacity at Jersey Shore University Medical Center: A Hospitalist Program”, Proceedings of the Business and Health Administration Association.

Midwest Business Administration Association Distinguished Paper Award for Best Paper presented at the 2005 Business and Health Administration Association Meeting, for Ann Hughes Daniels and David P. Paul, III, “Health Care Rationing and Cost Control: Perspectives on The American Health Care System,” Proceedings of the 2005 Business and Health Administration Association.

Beta Gamma Sigma Faculty Teaching Award, 2004 (for Outstanding Teaching at the School of Business Administration, Monmouth University)

“Three Peat” Honoree at the 2004 New Jersey Bright Ideas for Business Competition

(“Publications of New Jersey’s Business Faculty, October 2004”) sponsored by the Stillman School of Business at Seton Hall University and the NJPRO Foundation, the public policy research affiliate of the New Jersey Business & Industry Association. I was acknowledged as the only individual to receive an award/certificate at each of the first three years of the statewide competition for faculty of business schools in New Jersey.

Honorable Mention Certificate at the 2004 New Jersey Bright Ideas for Business Competition (“Publications of New Jersey’s Business Faculty, October 2004”) sponsored by the Stillman School of Business at Seton Hall University and the NJPRO Foundation, the public policy research affiliate of the New Jersey Business & Industry Association, for Ashish Chandra and David P. Paul, III (2003), “African-American Participation in Clinical Trials: Recruitment Difficulties and Potential Remedies”, Hospital Topics, 81 (2), 33-38. Of the 109 papers submitted, 10 received New Jersey Bright Ideas for Business Competition Awards, and 5 received Honorable Mention certificates.

18

AWARDS RECEIVED [continued]

Healthcare Financing Award at the 2003 New Jersey Bright Ideas for Business Competition (“Publications of New Jersey’s Business Faculty, October 2003”), sponsored by the Stillman School of Business at Seton Hall University and the NJPRO Foundation, the public policy research affiliate of the New Jersey Business & Industry Association, for William Lieberman and David P. Paul, III (2002), “Who Shall Care for the Children of the Poor and Uninsured?: Pediatric Dentistry in the United States”, Hospital Topics, 80 (2), 15-20. Of the 115 papers submitted, 10 received Awards, and 4 received Honorable Mention certificates. I was the only individual who received two Awards. Pharmaceutical Marketing Award at the 2003 New Jersey Bright Ideas for Business Competition (“Publications of New Jersey’s Business Faculty, October 2003”), sponsored by the Stillman School of Business at Seton Hall University and the NJPRO Foundation, the public policy research affiliate of the New Jersey Business & Industry Association, for David P. Paul, III, Amy Handlin, and Angela D’Auria Stanton (2002), “Primary Care Physicians’ Attitudes Toward Direct-to-Consumer Advertising of Prescription Drugs: Still Crazy After All These Years,” Journal of Consumer Marketing, 19 (7), 564-574. Of the 115 papers submitted, 10 received New Jersey Bright Ideas for Business Competition Awards, and 4 received Honorable Mention certificates. I was the only individual who received two New Jersey Bright Ideas for Business Competition Awards.

Best Paper Award in the Healthcare Administration Professionals Track at the 2003 Business and Health Administration Association Conference, and Midwest Business Administration Distinguished Paper Award for Best Paper presented at the 2003 Business and Health Administration Association meeting, for Stephen A. Becker and David P. Paul, III (2003), “The Future of Managed Inpatient Care: Hospitalists and Intensivists,” Business and Health Administration Association Proceedings, David Tipton, Editor, 32-40.

Best Paper Award in the Pharmacoeconomics, Pharmaceutical Marketing, and Pharmaceutical Administration Track at the 2003 Business and Health Administration Association Conference, for Frank Lambrinos, David P. Paul, III and Ashish Chandra (2003), “Controlling Pharmaceutical Costs: Can We Ever Get It Right?” Business and Health Administration Association Proceedings, David Tipton, Editor, 192-199. Beta Gamma Sigma Faculty Research Award, 2002 (for Outstanding Scholarship at the School of Business Administration, Monmouth University)

Honorable Mention Certificate at the 2002 New Jersey Bright Ideas for Business Competition (“Publications of New Jersey’s Business Faculty, October 2002”) sponsored by the Stillman School of Business at Seton Hall University and the NJPRO Foundation, the public policy research affiliate of the New Jersey Business & Industry Association, for David P. Paul, III, Jennifer Roth, Gina Campbell, Justin Lahullier, Kathleen Maxwell, and Christine Van Sant (2001), “A Comparison of the Drug Approval Processes in the United States, the European Union, and Canada,” International Journal of Medical Marketing, 1 (3), 224-235. Of the 85 papers submitted, 6 received New Jersey Bright Ideas for Business Competition Awards and 10 received Honorable Mention Certificates.

19

AWARDS RECEIVED [continued]

Beta Gamma Sigma Service Award, 2001 (for Outstanding Service at the School of Business Administration, Monmouth University)

GRANTS RECEIVED (and results) Monmouth University Business Council’s Faculty Support Research Fund grant of $1750

(Summer 2005) for “Some Impacts of the Current Medical Malpractice Crisis on Physicians in New Jersey”. This project has been approved by the Monmouth University Institutional Review Board; data gathering is complete; data analysis is currently underway

Monmouth University, Mini Sabbatical grant of $10,500 (Summer 2005) for: “Consumer Versus

Dentist Attitudes Toward Dental Services Advertising: A Replication and Extension”. The literature review for this project is currently underway.

Monmouth University Business Council’s Faculty Support Research Fund grant of $2700

(Summer 2004) for “Characteristics of Health Care Administration Faculty Serving on Institutional Review Boards”. This project has been approved by the Monmouth University Institutional Review Board; data gathering is currently underway. Results to date:

- David P. Paul, III and Ashish Chandra (2005), “Characteristics of Health Care Administration Faculty Serving on Institutional Review Boards”, presented at the 2005 Association of Collegiate Marketing Educators meeting.

Monmouth University, Grant-in-Aid-of-Creativity of $1455 (Fall 2002) for: “Perceived Service Quality of Dental Specialists – Prosthodontists”. A second “wave” of data gathering is currently underway. Results to date:

- Paul, David P., III (2003), “An Exploratory Examination of SERVQUAL versus SERVPERF for Prosthetic Dental Specialists,” Clinical Research and Regulatory Affairs, 20 (1), 89-100.

- Paul, David P., III (2002), “Patients’ Evaluation of the Service Quality of Dental Specialists: The Case of Prosthodontists,” Business and Health Administration Proceedings, David P. Paul, III and Robert S. Curtis, Editors; Business and Health Administration Association, 229-236.

- Paul, David P., III (2004), “Service Quality of Prosthodontists: An Exploratory Examination of a National Sample”, Proceedings of the 31st Northeast Business and Economics Association Conference, 183-186.

Monmouth University Business Council’s Faculty Support Research Fund grant of $3500 (Summer 2002) for “A Further Investigation into Exit Barriers in Dentistry”. This is a continuation of the Summer, 1999 Monmouth University Grant-in-Aid-of-Creativity of $1000 (see below). A second “wave” of data gathering is currently underway. Special Stipend of $2,550 for student advising, Monmouth University (Spring 2001), in recognition of advising more undergraduate students than any other member of the Marketing Faculty during the 2000-2001 academic year.

20

GRANTS RECEIVED (and results) [continued]

Monmouth University Laptop Program (Spring 2000): one of 40 University recipients of a laptop computer. A major purpose of this program was to assist faculty who to develop on-line courses. Result:

- I developed and taught an on-line graduate course entitled Finance and Health Care Economics during the Spring, 2000 semester.

Monmouth University Business Council's Faculty Support Research Fund grant of $1,000 (Summer 2000) for “Attitudes of Medical School Faculty, Staff and Administrators Toward their HMO Coverage”. Results:

- Paul, David P., III and Irvine Clarke, III (2001), “Attitudes of Medical School Faculty, Staff and Administrators Toward their HMO Coverage,” Business and Health Administration Association Proceedings, 115-121

- Paul, David P., III and Irvine Clarke, III (2001), “Satisfaction with HMO Coverage: An Empirical Study of a Medical School’s Faculty, Staff and Administrators,” Hospital Topics, 79 (2), 14-19.

Monmouth University Grant-in-Aid-of-Creativity Award of $1,425 (Fall 1999) for “Primary Care Physicians’ Attitudes Toward Direct-to-Consumer Advertising of Prescription Drugs”, with Amy Handlin. Results:

- Handlin, Amy, David P. Paul, III and Angela D’Auria Stanton (2002), “Physician Attitudes Toward Direct-to-Consumer Advertising of Prescription Drugs: A Need to Sell Hope Without Hype,” Association for Marketing Theory and Practice Proceedings, Volume 11, 6-10.

- Handlin, Amy and David P. Paul, III (2002), “DTC Advertising of Rx Products: A Review of the Literature with Suggestions for Further Research,” Proceedings of the Annual Meeting of the Association of Collegiate Marketing Educators, 73-81.

- Paul, David P., III, Amy Handlin, and Angela D’Auria Stanton (2002), "Primary Care Physicians’ Attitudes Toward Direct-to-Consumer Advertising of Prescription Drugs: Still Crazy After All These Years," Journal of Consumer Marketing, 19 (7), 564-574.

Monmouth University Grant-in-Aid-of-Creativity Award of $1,000 (Spring 1999) for “An Investigation of Exit Barriers in Dentistry”. Results:

- Paul, David P., III and John B. Ford (1999), “Perceptions of Exit Barriers in Dentistry as Elicited by Focus Groups of Dentists,” Proceedings of the Academy of Strategic and Organizational Leadership, 4 (2), 34.

- Paul, David P., III and John B. Ford (2003), “Development of a Scale to Measure Exit Barriers in Dentistry: Preliminary Findings,” Business and Health Administration Association Proceedings, 260.

21

GRANTS RECEIVED (and results) [continued]

Monmouth University Business Council's Faculty Support Research Fund grant of $4,000 (Summer 1999) for “Direct Reimbursement: The Future for Dentistry”. Results:

- Paul, David P., III and C. P. Coyner (2001), “Direct Reimbursement: The Future Is Now”, Advances in Marketing, Association of Collegiate Marketing Educators, 147-150.

- Paul, David P., III (2001), “Direct Reimbursement: The Future for Dentistry,” Journal of the American Dental Association, 132 (10), 1433-1441.

SERVICE ACTIVITIES SERVICE TO PROFESSION (BUSINESS).

Future Commitments

Member of Planning Committee, Sixth International Conference on Healthcare Management (scheduled to be held in North America, exact location to be determined), 2010

Member Marketing/business organizations:

American Marketing Association, 1995- Services Marketing Special Interest Group Teaching Special Interest Group

Academy of Marketing Science (Fellow), 1994- Society for Marketing Advances (formerly, Southern Marketing Association),

1996- Marketing Management Association, 2001- Association of Collegiate Marketing Educators, 2001- Atlantic Marketing Association, 2002- American Council on Consumer Interests, 2002-2008 Beta Gamma Sigma (national business honor society), 1994- Monmouth University Chapter Secretary, 1999-2002 Monmouth University Chapter President, 2002- Mu Kappa Tau (national marketing honor society), 1994-

Healthcare organizations: Association of University Programs in Health Administration, 2002- American College of Healthcare Executives, 2002-2008 Association of Healthcare Executives of New Jersey, 2002-2004 AcademyHealth (formerly the Association for Health Services Research and

Health Policy), 2001- Business and Health Administration Association, 2001-

Member of Planning Committee, Fifth International Conference on Healthcare Systems (held in Milwaukee, WI), 2008

22

SERVICE TO PROFESSION (BUSINESS) [continued].

Member of Organizing/Scientific Advisory Committee, Fourth International Conference

on Healthcare Sysrtems (held in Austria and the Slovak Republic), 2006 (see http://www.conference.healthnet.sk/commitees.html)

Member of Planning Committee, Third International Conference on Healthcare Systems, 2004. Based upon my request, the Business Advisory Council of Monmouth University’s School of Business Administration donated $4,000 to sponsor the Awards Luncheon at this meeting.

Officer Positions

Federation of Business Disciplines [FBD] – a 10 component organization President, 2009-2010 Program Chair, 2008-2009 Vice President and Program-Chair Elect, 2007-2008 Business and Health Administration Association [BHAA]

President, 2003-2004 Program Chair, 2002-2003

Proceedings Editor, 2001-2002 Association of Collegiate Marketing Educators [ACME] President, 2006-2007

Conference Chairman, 2005-2006 Proceedings Editor, 2004-2005

Vice President, 2004-2005 Secretary, 2003-2004

Editorships and/or Editorial Review Boards Co-Editor of Health Marketing Quarterly, 2001-2007 Consulting Editor, Hospital Topics, 2002-2008 Member of Editorial Review Board: Managing Service Quality, 2010- Health Marketing Quarterly, 2008-

Journal of Consumer Affairs, 2001-2008 Journal of Hospital Marketing and Public Relations, 2001-2003

Journal of Nonprofit and Public Sector Marketing, 2001-2003 Journal of Business and Entrepreneurship, 2001-2003

Journal of Business Strategies, 2000-2003, 2010- Academy of Entrepreneurship Journal, 1999-2003

Proceedings Editor, Third International Conference on Health Care Systems, 2004 Co-Editor (with Ashish Chandra) of a Special Theme Issue of Hospital Topics, 80 (2),

[Papers from the 2002 BHAA Conference] Advisory Board Member for the following textbooks

Pride and Ferrell’s Principles of Marketing, Houghton Mifflin Fisk, Grove and John’s Interactive Services Marketing, Houghton Mifflin

23

SERVICE TO PROFESSION (BUSINESS) [continued].

“Parent Organization” Positions Midwest Business Administration Association, Advisory Council Member 2001-

(now in third 3 year term) [membership through BHAA] Federation of Business Disciplines

Board of Directors, 2005-2007 [membership through ACME] Nominating Committee, 2006-2007 (resigned when it was suggested that I

run for Vice President and Conference Chair Elect). Session or Track Chair/Co-Chair

Track Chair, Session Chair, Global Healthcare Quality, Services, & Systems, Fifth International Conference on Healthcare Systems, 2008

Track Chair, Session Chair, Hospital Administration, Business and Health Administration,

2008, 2011 Track Chair, Session Chair, Finance and Accounting Issues in Healthcare, Business and

Health Administration, 2007 Track Chair, Session Chair, Healthcare Marketing, Atlantic Marketing Association, 2006 Health Care Marketing, Track Chair and Session Chair, Society for Marketing Advances

Conference, 2005 Health Care Marketing, Track Chair and Session Chair, Association of Collegiate

Marketing Educators Conference, 2003 The Internet and Marketing Communication, Session Chair, Atlantic Marketing

Association, 2002 Health Care Marketing, Track Chair and Session Chair; Atlantic Marketing

Association, 2002, 2004 Healthcare Marketing III: Healthcare Consumers Track Co-Chair and Session

Chair, Association of Collegiate Marketing Educators, 2002 Healthcare Marketing Track Chair and Session Chair, Business and Health

Administration, 2002 Issues in Strategy and Organizational Behavior for Services Session Chair,

Northeast Decision Sciences Conference, 2000 Interdisciplinary Session, Academy of Strategic and Organizational Leadership

Session Chair, Allied Academies International Conference, 1999

24

SERVICE TO PROFESSION (BUSINESS) [continued]. Reviewer

Journals (in addition to serving on Editorial Review Boards, above): International Journal of Men’s Health (ad hoc), 2004

Journal of General Internal Medicine (ad hoc), 2004 Journal of Personal Selling and Sales Management (ad hoc), 2002

Academy of Marketing Science Review (ad hoc), 2000 Services Industries Journal, (ad hoc) 2000 Journal of Business Research, Special Issue, Managing the Future of Health

Care, 2000 Journal of Business Strategies, Special Issue, Service Management in the next

Millennium), 1999 Journal of Social Behavior and Personality (ad hoc), 1998 Journal of Business and Industrial Marketing, Special Issue, Marketing

Intangibles: Business-to-Business Services and Service Business, 1997 Psychology and Marketing, Special Issue, Relationship Marketing, 1997

Conferences:

American Marketing Association Summer Meeting, Services Marketing Track 2006; Winter Educators’ Meeting, Services Marketing Track, 2011.

Society for Marketing Advances, Health Care Marketing Track: 2005, 2010 American Council on Consumer Interests: 2005 Third International Conference on Health Care Systems: 2004 Marketing Management Association, International Marketing Track: 2004 Atlantic Marketing Association, Health Care Marketing Track: 2002-

Southwest Academy of Management, Healthcare Management Track: 2002 European Marketing Association Conference, Services Track: 2002 Association for Consumer Research Asia-Pacific Conference, Marketing Track:

2002 Association of Collegiate Marketing Educators Conference, multiple tracks,

2001- Business and Health Administration Association Conference, multiple tracks,

2001- Biennial World Marketing Congress

Thirteenth Congress: Consumer Behavior Track: 2001 Ninth Congress: Services Marketing Track: 1998 Eighth Congress: Services Marketing Track: 1997

Academy of Marketing Science, Services Marketing Track: 2000, 2002 Eastern Academy of Management, Works in Progress Track: 2000

Northeast Decision Sciences Institute, Services and Health Care Management Track: 2000-04; Marketing Track: 1999; Health Care Potpourri Track: 2000

Western Decision Sciences Institute, Twenty-Ninth Annual Meeting: 2000 Association for Small Business & Entrepreneurship: 2000

International Service Operations Management Association: 1999

25

SERVICE TO PROFESSION (BUSINESS) [continued].

Southern Marketing Association (now Society for Marketing Advances) Meeting, Health Care Marketing Track: 2005; Services and Retailing Track: 2000; Strategy, Marketing Management, and Channel Decisions Track: 1998; Channels, Retailing and Services Track: 1997

Academy of Marketing Science National Conference, Services Marketing Track: 1997 Multicultural Marketing Conference, Marketing Communication

Track and Services Marketing Track: 1996 Academy of International Business, U.S. Northeast Section: 1996 Interdisciplinary Track, Allied Academies International Conference,

Academy of Strategic and Organizational Leadership Section: 1999 Liam Glynn Services Research Dissertation Award Competition, 2001 Referee, Society for Marketing Advances Doctoral Dissertation Competition, 2005

Discussant Health Care Marketing Track, Society for Marketing Advances Meeting, 2005 Multiple Tracks/papers, Business and Health Administration Meeting, 2005 Marketing for Non-Profits and Healthcare Track, Marketing Management Association

Meeting, 2005 Healthcare Marketing Track; Advertising, Promotions; Integrated Marketing

Communications Track, Atlantic Marketing Association Conference, 2002 Technology in Health Care Track, Business and Health Administration Conference, 2002 Pharmaceutical Industry and Health Care Reform Track, Business and Health

Administration Conference, 2001 Health Product Marketing and International Health Services Track, Association of

Collegiate Marketing Educators Conference, 2001 Health Care Potpourri Track, Issues in Strategy and Organizational Behavior for Services

Section, Northeast Decision Sciences Conference, 2000 Interdisciplinary Track, Allied Academies International Conference, Academy of

Strategic and Organizational Leadership Section, 1999 Services Marketing Track, Academy of Marketing Science Multicultural Conference,

1996

26

SERVICE TO PROFESSION (BUSINESS) [continued].

Panels/Workshops Participated in the “Meet the Editors” Panel Discussion at the 2007 Association of Collegiate Marketing Educators Meeting (representing Health Marketing Quarterly. Other panelists included: Don Self (Editor, Journal of Non-Profit and Public Sector Marketing), Tony Carter (Editor, Journal of Hospital Marketing and Public Relations), Ashish Chandra (Executive Editor, Hospital Topics),Avinandan Mukherjee (Editor, International Journal of Pharmaceutical and Healthcare Marketing), and Stephen M. Walsh (Editor, Journal of the Association of Marketing Educators). Organized and chaired the “Meet the Editors of Marketing Journals” Panel Discussion (representing Health Marketing Quarterly), at the 2006 Business and Health Administration Association Meeting. Other panelists included: Tony Carter (Editor, Journal of Hospital Marketing and Public Relations), and Christine Polcino (Managing Editor, Hospital Topics). Organized and chaired the “Meet the Editors” Panel Discussion (representing Health Marketing Quarterly) at the 2006 Association of Collegiate Marketing Educators Meeting. Other panelists included Ashish Chandra (Executive Editor, Hospital Topics), Sharon V. Thach (Editor, Archive of Marketing Education), and George Zinkhan, (Editor, Journal of the Academy of Marketing Science).

Organized and participated in a Panel entitled “Teaching Business and Health Courses Overseas: A Smooth Transition or Cross-Cultural Challenge?” at the 2005 Business and Health Administration Association meeting. Panelists included Eric J. McLaughlin Professor of Finance, Real Estate and Law, California State University, Pomona, William Stroube, Executive-in-Residence at the University of Evansville, and Uday Tate, Professor of Marketing at Marshall University (Chair). Organized and participated in a Panel entitled “Outsourcing of Healthcare Services: Challenges, Pitfalls and Opportunities” at the 2005 Business and Health Administration Association meeting. Other panelists included Uday Tate, Professor of Marketing at Marshall University (Chair) and Adnan Kisa, Associate Professor of Healthcare Administration at Baskent University, Turkey. Organized and chaired the “Meet the Editors of Marketing Journals” Panel Discussion (representing Health Marketing Quarterly), at the 2005 Association of Collegiate Marketing Educators meeting. Other panelists included: Tony Carter (Editor, Journal of Hospital Marketing and Public Relations), Ashish Chandra (Executive Editor, Hospital Topics), Linda Munilla (Editor, Southern Business Review), and George Zinkhan (Editor, Journal of Advertising).

27

SERVICE TO PROFESSION (BUSINESS) [continued].

Panels/Workshops (continued)

Organized and chaired a Special Session entitled “Public Policy: Marketing Consumer Directed Health Care” at the Association of Collegiate Marketing Educators meeting, 2005. Panelists included: Devon Herrick (Senior Fellow, National Center for Policy Analysis), Kimball P. Marshall (Professor of Marketing, Alcorn State University) and Michaeline Skiba (Assistant Professor of Management and Marketing, Monmouth University). Participant in a Workshop: “Research and Publishing: Getting Started and Maintaining Momentum” at the Association for Collegiate Marketing Educators meeting, 2005. Other participants included Charles W. Lamb, Jr. (M. J. Neeley Professor of Marketing at Texas Christian University) and George M. Zinkham (Coca-Cola Company Chair at the University of Georgia). Chair of the “Meet the Editors” Panel Discussion (representing Health Marketing Quarterly), at the Third International Conference on Healthcare Management, 2004. Other panelists included: Paul T. Bruder (Consulting Editor and Executive Editor Emeritus, Hospital Topics), Ashish Chandra (Executive Editor, Hospital Topics), Mark G. Fuller (Editor, Journal of the Biotech Medical Management Association), Lynn B. Welsh (Editor, Quarterly West Virginia Nurse Newsletter), and Cheri Williams (Managing Editor, Hospital Topics).

Chair of the “Meet the Editors of Marketing Journals” Panel Discussion (representing Health Marketing Quarterly) at the Atlantic Marketing Association Annual Meeting, 2004. Other panel participants included Michael Dorsch (Editor, Journal of Marketing Theory and Practice), Elise Sautter (Editor, Marketing Education Review), Steve Walsh (Editor, Journal of the Association of Marketing Educators) and Walter W. Wymer (Editor, Journal of Non-Profit and Public Sector Marketing). Organized and chaired a Panel entitled “Obesity and the Politics of Food Advertising” at the Northeast Business and Economics Association Meeting, 2004. Panel participants included: Stephanie Dellande (Assistant Professor of Marketing, Chapman University), Whiton Payne (Visiting Scholar, Center for Bioethics, University of Pennsylvania), and Scott Saccomano (Instructor of Nursing, Seton Hall University).

Chair of “Meet the Editors of Marketing Journals” Panel Discussion (representing Health Marketing Quarterly), at the Association of Collegiate Management Educators Annual Meeting, 2004. Other panel participants included: Greg W. Marshall (Editor, Journal of Personal Selling & Sales Management), George Zinkhan (Editor, Journal of the Academy of Marketing Science), Ashish Chandra (Consulting Editor, Hospital Topics), and Linda Munilla (Editor, Southern Business Review).

28

SERVICE TO PROFESSION (BUSINESS) [continued].

Panels/Workshops (continued)

Participated in “Meet the Editors of Marketing Journals” Panel Discussion (representing Health Marketing Quarterly), at the Marketing Management Association Annual Meeting, 2003. Other panel participants included Michael Dorsch (Editor, Journal of Marketing Theory and Practice), Richard Leventhal (Editor, Journal of Consumer Marketing), Michelle Morganosky (Editor, Journal of Product and Brand Management), Dennis Organ (Editor, Business Horizons), Charles Pettyjohn (Co-Editor, Marketing Management Journal), Sue Petroshius (Co-Editor, Journal for the Advancement of Marketing Education), Michael Dorsch (Editor, Journal of Marketing Theory and Practice), and Peter LaPlaca (Editor, Industrial Marketing Management). Chair of “Meet the Editors and Editorial Board Members of Healthcare Journals with BHAA Affiliations” Panel Discussion (representing Health Marketing Quarterly), at the 2003 Business and Health Administration Association Annual Meeting, 2003. Other panel participants included Ashish Chandra (Consulting Editor, Hospital Topics), and Sandra G. Blake (Editorial Board Member, Aging & Pharmocotherapy).

Chair of “Meet the Editors of Healthcare Journals” Panel Discussion (representing Health Marketing Quarterly), at the Association of Collegiate Marketing Educators’ Meeting, Other participants included Ashish Chandra (Editorial Board member, Clinical Research and Regulatory Affairs), Paul Bruder (Executive Editor, Hospital Topics), and Tony Carter (Editor, Journal of Hospital Marketing and Public Relations). Chair of “Meet the Editors of Healthcare Journals” Panel Discussion (representing Health Marketing Quarterly), at the Association of Collegiate Marketing Educators’ Meeting, 2002. Other participants included Donald Self (Editor, Journal of Non-Profit and Public Sector Marketing), Tony Carter (Editor, Journal of Hospital Marketing and Public Relations), and Ashish Chandra (Consulting Editor, Hospital Topics).

Participated in “Meet the Editors of Marketing Journals” Panel Discussion (representing Health Marketing Quarterly), at the Business and Health Administration Association and Midwest Marketing Association Meetings (i.e., panel was jointly sponsored by both organizations), 2002. Other participants included Paul Bruder (Executive Editor, Hospital Topics), O. C. Ferrell (Co-Editor, Journal of Macromarketing), Mike D’Amico, Co-Editor, Journal of Marketing Management, and Susan Petroshius, Co-Editor, Journal for the Advancement of Marketing Education.

Participated in “Meet the Editors of Journals and Authors of Books” Panel Discussion (representing Health Marketing Quarterly), at the Business and Health Administration Conference, 2001. Other panelists included: Paul T. Bruder (Executive Editor, Hospital Topics), Mike D’Amico (Editor, Journal of Marketing Management), Gary A. Holt (author of several healthcare books).

Judge for the Mark A. Leffler Scholar of the Year at the William G. McGowan School of Business at King’s College, 2004

29

SERVICE TO PROFESSION (BUSINESS) [continued].

Book Reviews [not published, but for the sole benefit of the publisher and author(s)] Wansink, Brian (2005), Marketing Nutrition, University of Illinois Press: Urbana, IL. Clark, Irvine III and Theresa Flaherty (2005), Advances in Electronic Marketing, Idea

Group Publishing. The review was published, in part, at www.idea-group.com/books/additional.asp?id=4754&title=Reviews+%26+Testimonials&col=testimonial

Newspaper Articles Demonstrating Expertise in the Field of Healthcare Management Quoted in Zach Patberg and Chelsea Michaels (2009), “Day Care Center for Adults Will

Be Closed: St. Barnabas Notifies State,” Asbury Park Press, March 7, A1, A3. Quoted in Michael L. Diamond (2009), “Low-tech Medicine,” Asbury Park Press,

February 15, B1, B2. Quoted in Michael L. Diamond (2008), “Hospitals Talk Merger as Way to Cut Costs,”

Asbury Park Press, December 20, A1, A3, Letters supporting Appointment, Tenure Promotion and/or Awards

Mary Beth Pinto, Ph.D., Penn State – Erie, tenure, 2001 (successful) Ashish Chandra, Ph.D., Marshall University, tenure, 2002 (successful) Gene C. Wunder, Ph.D., Washburn University, promotion to Full Professor, 2003

(unsuccessful) Kimball P. Marshall, Ph.D., Alcorn State University, appointment, 2003 (successful)

Kimball P. Marshall, Ph.D., Alcorn State University, tenure, 2004 (successful) Manual Pontes, Ph.D., Rowan University, promotion to Full Professor, 2004 (successful)

James W. Peltier, Arno Kleimenhagen Professor, University of Wisconsin – Whitewater, Outstanding College of Business Researcher Award and Outstanding University of Wisconsin – Whitewater Researcher Award, 2005 (both nominations were successful)

Ruth Lesher Taylor, Ph.D., Texas Christian University, appointment, 2005 (successful) Prashant Srivastava, Ph.D., University of Akron, application for permanent residence in the United States (2009) Rajasree K. Rajamma, Ph.D., Fairfield University, tenure (2010) External Evaluator for Tenure

Angela Dominelli, Ph.D., R.Ph., Albany College of Pharmacy, 2006 tenure (successful) Doctoral Consortium Fellow

Southern Marketing Association, November 1996, New Orleans, LA

Outstanding Graduate Teaching Award Old Dominion University, School of Business and Public Administration, 1998

Outstanding Doctoral Student

Old Dominion University, School of Business and Public Administration and Phi Kappa

30

Phi, 1997-1998 SERVICE TO MONMOUTH UNIVERSITY.

Department of Management and Marketing Service

Quoted in “Hospitals Talk Mergers as Way to Cut Costs,” Michael L. Diamond, Asbury Park Press, January 20, 2008, A1, A3

Chair of the Department, 2005- [currently serving a second three year term] Member, Undergraduate Studies Committee, 2005-

Member of Committee of the Department (which makes recommendations regarding faculty applying for tenure), 2004

Chair of Search Committee, tenure track Assistant Professor of Management and Marketing (Healthcare Management position), 2002-2003, 2003-2004 (search was successful the second year)

Attended American Marketing Association Summer Educators’ Meeting, 2005, to conduct

preliminary interviews with candidates for two tenure track Assistant Professor of Marketing positions. I was not a member of this search committee, as I was serving as Department Chair at the time of the meeting.

Attended American Marketing Association Summer Educators’ Meeting, 2003, to conduct

preliminary interviews with candidates for tenure track Assistant Professor of Marketing position. At the time, I was not a member of this search committee.

Member of Search Committee, tenure track Assistant Professor of Management and Marketing (Marketing position), 1998-1999 and 2003-2004 (both searches were successful)

Representative of the Department at Monmouth University’s “Major Fair”, 2003-. Representative of the Department at Monmouth University’s “How ExEd Changed My

Life”, 2004 Departmental Advising Coordinator (DAC), 1999-2000, 2004-2005

School of Business Administration Service

Member, School of Business Institutional Review Board (IRB), 2004- Beta Gamma Sigma business honor society

Faculty Co-Sponsor, 1999-2002 Faculty Sponsor, 2002- Secretary-Treasurer, Monmouth University Chapter, 1999-2002 President, Monmouth University Chapter, 2002-

Attended Chapter Officer Training Workshop, 2000 Curriculum Committee, Fall 1998-2005 ; Chairman, 1999-2003 Co-Coordinator, Graduate Program in Health Care Management (M.B.A. Concentration),

Fall 1998-2002; Coordinator, 2002- Dean's Health Care Advisory Council, Founding Member, 1999-

Moderated undergraduate student focus groups for School of Business Administration Stakeholders’ Conference, 2000 & 2001

Developed and taught initial presentations of two courses in the Health Care Concentration of the M.B.A. Program: Health Care Economics and Management of Health Care Organizations

Revised graduate Health Care Economics to include health care finance issues: new

31

course was entitled Finance and Health Care Economics; taught initial presentation of this course entirely on-line, Spring 2000

SERVICE TO MONMOUTH UNIVERSITY [continued].

Revised graduate Current Issues in Health Care Management to include health care finance issues, and taught the initial presentation of this revised course

Revised undergraduate Principles of Marketing, Marketing Management, and Marketing Research courses into web-enhanced versions, and taught initial presentations of each course in this format.

Developed and taught (in web-enhanced format) undergraduate Special Topics Course: Services Marketing and Management, Summer 2000 and Summer 2001. This course was added to the curriculum as a permanent course offering in Fall, 2001.

Developed and taught undergraduate Special Topics Course: Introduction to US Healthcare Systems in Fall 1998. This course was added to the curriculum as a permanent course offering in Fall, 2001 as Healthcare Management and Marketing.

SERVICE TO MONMOUTH UNIVERSITY.

University Service Member, Campus Evaluation Committee to Evaluate the Reappointment of Dr. Frederick

J. Kelly as Dean of Monmouth University’s School of Business Administration (Representative of the SBA Department Chairs).

Member, Search Committee for tenure-track Assistant Professor of Communications (Specialist in Public Relations) position

Member, Committee to Evaluate Dean of the School of Business Administration, 2005 Member, “Image Makers” Group, 2005 (tasked to assist in the development and

implementation of a new “tag line/brand” for Monmouth University) Member, Search Committee for Associate Vice President for Instructional Technology

Services position, 2004 (search was successful) Member, ad hoc faculty subcommittee to provide input regarding candidates for Director

of Instructional Technology position, 2004 (search was successful) Faculty Peer Observer, 2004-2010 (one of 25 tenured faculty University-wide selected to

evaluate candidates in the tenure eligibility and tenure processes) Phi Kappa Sigma social fraternity Faculty Co-Sponsor, 2004-2005

Member and Faculty Sponsor, 2005- Member, Steering Committee on Characteristics of Excellence in Higher Education,

Subcommittee on Leadership and Governance, 2004-2005

32

SERVICE TO MONMOUTH UNIVERSITY (continued).

Faculty Athletics Representative (responsible for academic oversight of all University athletic programs), July, 2003 – February, 2010. With this position came “automatic” membership on The President’s Athletics Advisory Committee and the Sports Hall of Fame Committee, as well as annual attendance at various local, regional and national meetings:

Northeast Conference, attended conference meeting, 2002-2009 NCAA Regional, attended regional meeting, 2002- Faculty Athletics Representatives Association (national organization),

attended National meeting, 2002-2009 Athletics Networking Reception, 2006-2009 Chair, Academic Subcommittee, President’s Athletic Advisory Committee, 2004-

2008 Ex-Officio Member, Monmouth University Sports Hall of Fame Committee,

2006-2009 Assisted with search for new Northeast Conference Commissioner, 2006 Member of the Monmouth University’s Board of Trustees’ Athletics Sub-

Committee, 2008-2009 Faculty Association of Monmouth University (FAMCO), 1998-2005

Member, Subcommittee on Health Benefits, 2004-2005 Member, Faculty Council (elected position), 2001-2003

Member, Admissions and Scholarship Committee (elected position), 2001 Member, University Governance Committee (elected position), 2000-2001 Advisory Board, Geographic Information System Concentration Committee, 2000- Consultant, Monmouth University Pre-Professional Health Advisory Committee, 1999- Keynote Speaker, Phi Eta Sigma Freshman Honor Society Induction, Spring 2001

TEACHING EXPERIENCE

Nominated by Dean Fred Kelly for Master Teaching Award, sponsored by Hormel Foods and coordinated by the Marketing Management Association, 2004-2005

Nominated for Distinguished Teaching Award at Monmouth University, 2003-2004 (only 8 faculty members, University-wide, were nominated), 2004-2005 (only 9 faculty members, University-wide, were nominated, 2005-2006, and 2007-2008.

Quoted in “Why Teach” by Saliba Sarsar (2005), Monmouth University Magazine, 24 (3), 6-7.

33

TEACHING EXPERIENCE BUSINESS ADMINISTRATION (continued). Undergraduate courses taught at Monmouth University: Principles of Marketing (in traditional and web-enhanced formats) Marketing Research (in web-enhanced format) Healthcare Management and Marketing (in traditional and web-enhanced formats) Services Marketing/Management (in web-enhanced format) Marketing Management (in web-enhanced format) Business Research: Marketing (as an independent study course and as a group research

project course) Co-Operative Study in Marketing (as an independent study course) Internship in Marketing (as an independent study course) Pharmaceutical Marketing (as an independent study course)

Healthcare Marketing (as an independent study course) Business Research: Finance (as an group research project course) Co-Operative Study in Finance (as an independent study course) Senior Integrated Honors Thesis Project

Graduate courses taught at Monmouth University Health Care Economics (in web-enhanced format) Economics and Health Care Finance (as an on-line course)

Management of Health Care Organizations (in web-enhanced format) Seminar in Health Care Management (in web-enhanced format) Marketing and Management of Services Organizations (in web-enhanced format)

Lead Professor (responsible for multiple section continuity and master syllabus, guidance on

book selection, and contact person for issues regarding the course) for the following courses at Monmouth University:

Principles of Marketing (undergraduate course) Marketing Research (undergraduate course) Health Care Marketing and Management (undergraduate course)

Marketing and Management of Service Organizations (undergraduate course) Managerial Marketing (capstone undergraduate course for marketing majors) Introduction to the U.S. Healthcare System (graduate course) Health Care Economics (graduate course)

Management of Healthcare Organizations (graduate course) Seminar in Health Care Management (graduate course) Healthcare Management Residency (graduate course)

34

TEACHING EXPERIENCE BUSINESS ADMINISTRATION (continued).

Undergraduate courses taught at Old Dominion University Principles of Marketing Marketing Policy and Strategy (capstone course for marketing majors) Services Marketing

Graduate courses taught at Averett College

Marketing Management Marketing Strategy

Formal teaching evaluations available on request

Informal evidence of teaching effectiveness:

Teacher of the Month Nominee for April, 2000 for Zeta Tau Alpha Sorority Highest Rated Teacher at Monmouth University (for Spring 2000, according to

VirtualRatings, an on-line student rating organization, see http://www.virtualratings.com/Spring2000.php3 accessed April 14, 2003]). It appears that student interest in this particular web site appears to has waned, as evidenced by no new postings for me since 2000. Monmouth students how appear to be directing their interest to another web site (see below).

Highest Rated Tenured Professor (of those receiving more than one student evaluation) in the School of Business Administration, according to

www.RateMyProfessor.com (accessed November, 2004). Per this web site, my overall quality rating (according to students) is 4.2 on a 5 point scale. By February 2006, my rating on overall quality has climbed to 4.8.

Who’s Who Among America’s Teachers, 2002- DENTAL.

Former Associate Clinical Professor of Dental Hygiene (Senior Clinic), Old Dominion University Former Director, Postgraduate general dentistry (General Practice Residency Program at DePaul

Hospital). Responsible for overall clinical education of all Dental General Practice Residents and for specific supervision of Dental General Practice Residents one day per week (advanced restorative dentistry clinic)

HIGH SCHOOL.

General Science, Chesterfield County Schools Chemistry, Hopewell High School

35

INTERNATIONAL EXPERIENCE Pleasure trip to U.S. Naval Base, Guantanamo, Cuba. December 2009 Pleasure trip to Eastern Europe, August 2008. Included were Budapest, Hungary; Bratislava,

Slovakia; Vienna, Austria; and Prague, Czech Republic Pleasure trip to France, July 27-August 11, 2002. Included were Paris, the Saône and Rhône Rivers (Chalon, Lyon, Vienne, Tournon, Vivers, Avignon, Arles), and the Côte d’Azur (Aix-en-Province, Monte Carlo, Nice).

German-American Seminar: The “Double Challenge” of European Integration and Globalization, March 7-15, 1998, sponsored by the Konrad Adenauer Foundation, Germany. Seminar consisted of lectures, discussions and meetings with business, labor and government representatives, and was held in Germany (Aachen, Bonn and Marl), The Netherlands (Amsterdam and Maastricht), and Belgium (Brussels)

PROFESSIONAL ORGANIZATIONS/SERVICE/ACTIVITIES (DENTAL) AMERICAN DENTAL ASSOCIATION.

Retired Member

VIRGINIA DENTAL ASSOCIATION.

Retired Member Fellow (number of Fellows may not exceed 7% of active dentists in Virginia)

TIDEWATER DENTAL ASSOCIATION .

Retired Member Past President Past Chairman, Dental Continuing Education Committee Past Member, Executive Committee Past General Chairman, Southeastern Dental Symposium Past Chairman, United Way Committee (the last year I Chaired this Committee, the Tidewater

Dental Association led the nation in average gift by dentists)

36

PROFESSIONAL ORGANIZATIONS/SERVICE/ACTIVITIES (DENTAL) OTHER DENTAL ORGANIZATIONS.

Fellow, American College of Dentists Fellow, International College of Dentists Fellow, Pierre Fauchard Academy Fellow, Academy of General Dentistry Past Member, Board of Directors, Virginia Chapter Former Forensic Odontologist, Office of the Chief Medical Examiner, Commonwealth of

Virginia, Tidewater District

Past President, Tidewater Dental Study Club Former Clinical Instructor, Medical College of Virginia School of Dentistry

PROFESSIONAL ORGANIZATIONS/SERVICE/ACTIVITIES (GENERAL HEALTHCARE)

Member, American College of Healthcare Executives Member, Regent's Advisory Committee, American College of Healthcare Executives, Southern

New Jersey Chapter, 2000-2001 Fellow, Royal Society of Health (England)

CONSULTATIVE EXPERIENCE Strategic consultant regarding how local dentists should approach the possibility of the largest

local employer, the hospital, changing its health care coverage to a managed care plan, Moscow, Idaho, March 2002

Performed feasibility study for the development of an on-line legal educational course for David

D. Dickerson and Associates, Virginia Beach, Virginia, May 1999

Consultant regarding development of 3 academic courses: Dental Office Management, Advanced Office Management, and Basic Dental Procedures for the Receptionist and the Patient Coordinator, Tidewater Community College, Norfolk, Virginia, Summer 1996

MEMBERSHIP IN OTHER ORGANIZATIONS American Association of University Professors

American Society for the Prevention of Cruelty to Animals Long Branch Historical Association

Psi Omega Dental Fraternity Norfolk Academy Alumni Association Hampden-Sydney College Alumni Association Medical College of Virginia Alumni Association Old Dominion University Alumni Association