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David Orr Welfare reform impacts

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Page 1: David Orr Welfare reform impacts. Report published 12 Feb 2014 Fieldwork Sept/Oct 2013 Respondents = 66% of GN stock

David Orr

Welfare reform impacts

Page 2: David Orr Welfare reform impacts. Report published 12 Feb 2014 Fieldwork Sept/Oct 2013 Respondents = 66% of GN stock

• Report published 12 Feb 2014

• Fieldwork Sept/Oct 2013• Respondents = 66% of

GN stock

Page 3: David Orr Welfare reform impacts. Report published 12 Feb 2014 Fieldwork Sept/Oct 2013 Respondents = 66% of GN stock

Social sector size criteria

• 58% of HAs significantly affected by the size criteria

•  9% of GN tenancies are affected by the size criteria.

• 19% of tenancies of working age and in receipt of HB

•  = 190,000 affected HA tenants in England.

•  17% of affected tenancies contain someone with a disability

Page 4: David Orr Welfare reform impacts. Report published 12 Feb 2014 Fieldwork Sept/Oct 2013 Respondents = 66% of GN stock

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Variation in the extent to which housing associations have been affected by the size criteria

90%

80%

71%

63%

60%

55%

50%

48%

26%

23%

70%

88%

80%

79%

5%

20%

29%

38%

40%

45%

50%

52%

69%

75%

27%

12%

15%

21%

Not very much/ not at allA great deal/ fair amountRegion

Size

Q Overall, to what extent, if at all, do you think your organisation has been affected by the introduction of the size criteria?

Small (<500)*

Medium (500-2,499)

Medium/ Large (2,500-4,999)*

Large (5,000-9,999)*

Largest (10,000+)*

North East*

York & Humb.

North West*

East Midlands

London*

West Midlands

South East

South West

East of England

Net not very much/ at all

(±)

-84

-60

-43

-25

-20

-9

0

+4

+43

+52

-43

-76

-65

-57

Base: All valid responses (183), September-November 2013

* % Great deal/ fair amount significantly different to respondents overall

Page 5: David Orr Welfare reform impacts. Report published 12 Feb 2014 Fieldwork Sept/Oct 2013 Respondents = 66% of GN stock

Arrears (size criteria)

Two-thirds of affected tenants currently in arrears

Of these, 75% have seen arrears increase since 1st April 2013.

29% of tenants currently affected by the size criteria have fallen into arrears since 1st April 2013.

38% of all those currently affected by the size criteria are in arrears due to a failure to pay the shortfall = 72,000 HA tenants in England

53% of associations report an increased difficulty in rent collection because of the size criteria

Since 1st April 2013 the overall average number of tenants in arrears has risen by 7%, from 1,165 per association to 1,245 per association.

Page 6: David Orr Welfare reform impacts. Report published 12 Feb 2014 Fieldwork Sept/Oct 2013 Respondents = 66% of GN stock

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£1,202,488

£1,009,268

£1,121,313

3%

19%

35%

10% 8% 7%

19%

3%

21%

36%

10% 8% 7%

16%

3%

21%

31%

15%8% 8%

15%

0%

25%

50%

75%

100%

0

500,000

1,000,000

1,500,000

Outstanding arrears levels over time

Base: All valid responses (183), averages exclude DK and NS (159, 165, 169) NHF Online Survey September-November 2013

on 31st December 2012 Currently

Ave amount

of arrears/

HA

Q In your general needs stock, what was the total amount (in £) of arrears outstanding….

on 31st March 2013

Ave amount

of arrears/

HA

Ave amount

of arrears/

HA

Page 7: David Orr Welfare reform impacts. Report published 12 Feb 2014 Fieldwork Sept/Oct 2013 Respondents = 66% of GN stock

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Proportion of those currently affected by the size criteria and arrears

Base: All valid responses base sizes in brackets, September-November 2013

390Average no of GN affected by size criteria (Base 179)

34% (133)Not currently in arrears (Base 96)

66% (257)Currently in

arrears (Base 96)

44% (113)Not in arrears pre-April 2013 (Base 77)

56% (144)In arrears pre-

April 2013 (Base 77)

75%

7%

18%

Q Of those currently in arrears and affected by the size criteria, how many

have seen their arrears increase, decrease or stay the same since 1st April 2013? (76)

Increase Decrease

Stay the same

Page 8: David Orr Welfare reform impacts. Report published 12 Feb 2014 Fieldwork Sept/Oct 2013 Respondents = 66% of GN stock

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Proportion of those currently affected by the size criteria in arrears, NOSP and evictions

Base: All valid responses base sizes in brackets, September-November 2013

34% 28% 38%

390Average no of GN affected by size criteria (Base 179)

(133)Not currently in arrears

(Base 96)

(109)In arrears not due to

failure to pay size criteria shortfall(Base 72)

(148)In arrears due to failure to pay

size criteria shortfall (Base 72)

0.3% (0.4)In arrears due to failure

to pay size criteria shortfall and evicted

(Base 61)40%

60%(89)…and not issued with NOSP (Base 52)

(59)…and issued with NOSP (Base 52)

Page 9: David Orr Welfare reform impacts. Report published 12 Feb 2014 Fieldwork Sept/Oct 2013 Respondents = 66% of GN stock

HA responses

• 67% give greater priority to downsizers• 45% not normally allow tenants in arrears to downsize• 36% would normally allow downsizing with arrears

Allocations

• 14% developing under AHP think size criteria has made it harder to meet commitments

• 30% say size criteria will impact new home delivery post 2015• 33% increasing number of 1 and 2-bed properties

Development

• 2% have re-classified a significant number of properties• 10% have re-classified some stock• 0.02% of all stock reclassified

Re-classification

Page 10: David Orr Welfare reform impacts. Report published 12 Feb 2014 Fieldwork Sept/Oct 2013 Respondents = 66% of GN stock

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Estimated spend to deal with the introduction of the size criteria

Base: All valid responses (base sizes in brackets), September-November 2013

Q Are you able to quantify how much, if anything, your organisation as a whole has spent/ will spend on …up to April 2013 and 2013-14?

£34,332

£3,162

£14,509

£9,382

£10,795

£4,632

£10,279

£66,147

£53,227

£49,929

£4,364

£26,496

£7,908

£17,959

£7,499

£17,846

£99,381

£94,728

Estimated average spend - 2013-14Estimated average spend - up to 2013

Rent collection costs

IT costs (including new transaction methods)

Financial capability/ Inclusion programme costs (eg debt advice)

Employment/ work skills programme costs

Other welfare advice costs

Legal costs

Any other associated costs

All costs combined

All costs combined (2012 survey)

(81)

(92)

(67)

(78)

(89)

(97)

(73)

(78)

(80)

(90)

(66)

(77)

(74)

(79)

(111)

(121)

(152)

(130)

Page 11: David Orr Welfare reform impacts. Report published 12 Feb 2014 Fieldwork Sept/Oct 2013 Respondents = 66% of GN stock

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Tenant responses: Actions of those ceased to be affected by the size criteria

Base: All with general need tenanted home affected by size criteria on 1st April 2013 and excluding DK/ NS (151), September-November 2013

Q How many, if any, of your tenanted homes have ceased to be affected by the size criteria since 1st April 2013 because tenants have…..?

14

10

3

4

1

21

52

…downsized via a transfer

…downsized via a mutual exchange

…taken up a Private Rented Sector tenancy

…increased their income through work so no longer claim housing benefit

…taken in a lodger or lodgers

…ceased to be affected for some other reason

Average number ceased to be affected

Average number ceased to be affected % of all

ceased to be affected

26%

19%

6%

7%

2%

40%

100%

Page 12: David Orr Welfare reform impacts. Report published 12 Feb 2014 Fieldwork Sept/Oct 2013 Respondents = 66% of GN stock

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Tenant responses: Discretionary Housing Payments

Base: All valid responses base sizes in brackets, September-November 2013

15%

Average number of GN tenancies on HB currently affected by the

size criteria (179)

Affected by size criteria since 1st April

and been awarded DHP (140)

390

24%

Affected by size criteria since 1st April and made one or more claims for DHP (114)

4%

Awarded a DHP, affected by size criteria and living in an adapted property (48)

76% Currently

affected NOT making a

claim

Unsuccessful claim

Successful claim

Page 13: David Orr Welfare reform impacts. Report published 12 Feb 2014 Fieldwork Sept/Oct 2013 Respondents = 66% of GN stock

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Q To what extent, if at all, has your organisation seen the following occur because of the introduction of the Benefit Cap?

Base: All valid responses (183), September-November 2013

5

4

1

2

1

1

13

12

9

8

9

4

30

27

18

34

20

8

5

3

40

44

60

44

57

50

78

54

12

13

12

12

14

37

16

43

A great deal A fair amount Not very muchNot at all Don't know

Increased difficulty in rent collection

An increase in the demand for housing from people living in the private rented sector

An increase in demand from existing tenants for smaller property

A rise in the level of arrears

A fall in your total rental income

An increase in the number of existing tenants requesting a transfer

A rise in the number of evictions due to arrears

% great deal/ fair amount

17%

16%

10%

10%

9%

5%

1%

An increase in family separation *%

Impacts of the introduction of the Benefit Cap on housing associations

Page 14: David Orr Welfare reform impacts. Report published 12 Feb 2014 Fieldwork Sept/Oct 2013 Respondents = 66% of GN stock

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Housing association concerns about the move to Universal Credit

Q How concerned, if at all, is your organisation about the following aspects of the move to Universal Credit?

Base: All valid responses (183), September-November 2013

64

62

75

53

70

56

51

46

19

30

32

18

41

21

35

39

40

41

3

1

4

3

5

4

7

10

33

1

2

*

3

3

4

3

3

4

3

3

4

4

Very concerned Fairly concerned Not very concerned

Not at all concerned Don't know

The capability of tenants to cope with monthly budgeting

The additional resources needed to support tenants with transition to Universal Credit and direct payments

The capability of tenants to access online systems

Clarity over the timetable for migration to tenants to Universal Credit

Increased difficulty in rent collection

The technological infrastructure and systems put in place by government departments to support the move

Identifying ‘vulnerable’ tenants to have alternative payment arrangements (ie paying housing costs to the

landlord)

% very/ fairly concerned

94%

94%

93%

93%

92%

91%

86%Clarity over operation of the arrears triggers

60%The technological readiness of your

organisation to move to Universal Credit

90%

Page 15: David Orr Welfare reform impacts. Report published 12 Feb 2014 Fieldwork Sept/Oct 2013 Respondents = 66% of GN stock

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Measures to improve preparedness for the introduction of Universal Credit

Q Which if any of the following would most help you be more prepared for the introduction of Universal Credit? Please select up to a maximum of three responses

Base: All who are not at all, not very or fairly prepared for introduction of Universal Credit (173), September-November 2013

70%

60%

45%

27%

25%

24%

17%

14%

5%

3%

1%

More focus by my organisation

None of the above

Other

More clarity from DWP on timetable

More knowledge about our tenants

More clarity over DWP funding systems

More resources made available to landlords

More clarity over data sharing arrangements

More emphasis on a national publicity campaign for tenants

Closer working relationships with DWP

Closer relationships with local authorities

Page 16: David Orr Welfare reform impacts. Report published 12 Feb 2014 Fieldwork Sept/Oct 2013 Respondents = 66% of GN stock

The HCA’s Affordable Homes Programme 2015-182015 – 2018• Portion of funding held for future market engagement• Grant

– Confirmation of scheme specific rates– Start on site payments

• Encouragement of councils to make land available• Focus on cross subsidy and value for money through

disposals and conversions– High level of scrutiny implied

• Meeting local need, but emphasis on provision of one and two beds

• New rules around firm and indicative schemes

Page 17: David Orr Welfare reform impacts. Report published 12 Feb 2014 Fieldwork Sept/Oct 2013 Respondents = 66% of GN stock

• Move towards a more flexible approach– Opportunity for on going bidding following initial funding round – Scheme specific grant– Some drop dead date flexibility for ‘trusted delivery partners’ – Mix of capped (social) rent and discounted (affordable) rent

• Smaller providers and consortia encouraged• Focus on cross-subsidy and provision of market sale • Framework agreements with Boroughs • New means of funding

– Revolving investment fund– London Housing Bank

The Mayor’s Housing Covenant 2015 – 2018