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Quorum = 3 Agenda Administration Tuesday, June 23, 2020, 12:30 p.m. DART Conference Room C – 1 st Floor 1401 Pacific Ave., Dallas, Texas 75202 Due to the COVID-19 virus and current extension of the Disaster Declaration issued by the Governor, all DART Board Meetings and Public Hearings are closed to the public. All meetings will take place by videoconference and will be available at https://www.dart.org/about/board/boardvideo.asp. 1. Roll Call 2. Approval of Minutes: May 26, 2020 Consent Items: 3. Approval of Contract Option for Data Mining Services (Rick Stopfer/David Schulze) 4. Contract for Enterprise Storage System (Rick Stopfer/Nicole Fontayne-Bárdowell) 5. Contract Option for Spear System Software Maintenance Services (Rick Stopfer/Carol Wise) Individual Items: 6. Contract Modification to Extend Term and Increase Funding for Operation, Hosting, Maintenance & Development of GoPass® (Rick Stopfer/Nicole Fontayne-Bárdowell) 7. Contract for Medicare Advantage PPO Plan for Retiree Medical Benefits (Rick Stopfer/Nicole Fontayne-Bárdowell) 8. *Briefing on A DART Board Policy to Eliminate the Use of DART Assets for Non-DART Police Department Detainees (Rick Stopfer/Gene Gamez) 9. *Briefing on DART Executive Competencies and Succession Planning (Rick Stopfer/Nicole Fontayne-Bárdowell) 10. Identification of Future Agenda Items 11. Adjournment *This Is A Briefing Item Only The Administration Committee may go into Closed Session under the Texas Open Meetings Act, Section 551.071, Consultation with Attorney, for any legal issues, or under Section 551.074 for Personnel matters, or under Section 551.076 or Section 551.089, Deliberation Regarding Security Devices or Security Audits, arising or regarding any item listed on this Agenda. Chair – Rick Stopfer Vice Chair – Sue S. Bauman Members – Mark Enoch, Jonathan R. Kelly and Michele Wong Krause Staff Liaison – Nicole Fontayne-Bárdowell DART ®

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Page 1: DART Agenda · and strategic communications. Real-time data about the public’s interests and concerns lets us craft and share messages they will find relevant, and gives us information

Quorum = 3

Agenda Administration

Tuesday, June 23, 2020, 12:30 p.m. DART Conference Room C – 1st Floor 1401 Pacific Ave., Dallas, Texas 75202

Due to the COVID-19 virus and current extension of the Disaster Declaration issued by the Governor, all DART Board Meetings and Public Hearings are closed to the public.

All meetings will take place by videoconference and will be available at https://www.dart.org/about/board/boardvideo.asp.

1. Roll Call 2. Approval of Minutes: May 26, 2020

Consent Items: 3. Approval of Contract Option for Data Mining Services

(Rick Stopfer/David Schulze) 4. Contract for Enterprise Storage System

(Rick Stopfer/Nicole Fontayne-Bárdowell) 5. Contract Option for Spear System Software Maintenance Services

(Rick Stopfer/Carol Wise) Individual Items:

6. Contract Modification to Extend Term and Increase Funding for Operation, Hosting, Maintenance & Development of GoPass® (Rick Stopfer/Nicole Fontayne-Bárdowell)

7. Contract for Medicare Advantage PPO Plan for Retiree Medical Benefits (Rick Stopfer/Nicole Fontayne-Bárdowell)

8. *Briefing on A DART Board Policy to Eliminate the Use of DART Assets for Non-DART Police Department Detainees (Rick Stopfer/Gene Gamez)

9. *Briefing on DART Executive Competencies and Succession Planning (Rick Stopfer/Nicole Fontayne-Bárdowell)

10. Identification of Future Agenda Items 11. Adjournment *This Is A Briefing Item Only

The Administration Committee may go into Closed Session under the Texas Open Meetings Act, Section 551.071, Consultation with Attorney, for any legal issues, or under Section 551.074 for Personnel matters, or under Section 551.076 or Section 551.089, Deliberation Regarding Security Devices or Security Audits, arising or regarding any item listed on this Agenda.

Chair – Rick Stopfer Vice Chair – Sue S. Bauman

Members – Mark Enoch, Jonathan R. Kelly and Michele Wong Krause Staff Liaison – Nicole Fontayne-Bárdowell

DART ®

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AGENDA ITEM NO. 2

MINUTES DALLAS AREA RAPID TRANSIT

ADMINISTRATION COMMITTEE MEETING May 26, 2020

Due to the COVID-19 virus, DART Board meeting rooms were closed to the public. All meetings took place by videoconference and are available at https://www.dart.org/about/board/boardvideo.asp.

The Dallas Area Rapid Transit Administration Committee meeting came to order at 1 :00 p.m., Tuesday, May 26, 2020, via videoconference, at DART Headquarters, 1401 Pacific Avenue, Dallas, Texas, with Chair Stopfer presiding.

The following Committee members were present: Rick Stopfer, Mark Enoch, Sue S. Bauman, Jonathan R. Kelly, and Michele Wong Krause.

Other Board Members present: Jon-Be,trell Killen, Dominique P. Torres, Eliseo Ruiz, Paul N. Wageman, Gary Slagel, Patrick J. Kennedy, Robert C. Dye, and Amanda Moreno . . Others present: Gary Thomas, Gene Gamez, Joseph Costello, Nicole Fontayne-Bardowell, Carol Wise, Tim McKay, Todd Plesko, Greg Elsborg, Rosa Medina, Gabriel Beltran, Edie Diaz, John Adler, Adam Nicholas, Cathy Hamilton, Marcus Moore, Nancy Johnson, and Yvette Bayer.

1.

2.

Roll Call

Chair Stopfer took Roll Call, confirming a quorum was present.

Chair Stop fer stated the Committee would conduct the actions of the meeting by Roll Call vote. He then provided voting instructions prior to continuing with the agenda items.

Approval of Minutes: April 28, 2020

Mr. Kelly made a motion to approve the Minutes from the April 28, 2020, Administration Committee Meeting Minutes to be entered into record, as written.

Ms. Wong Krause seconded.

Chair Stop fer took a Roll Call vote, and the motion was approved unanimously.

3. Approval of a Civil Rights Claim Settlement Procedure

Mr. Gene Gamez, General Counsel, briefed the Committee (slides on file with the Office of Board Support) as follows:

• Current Tort Claims Procedure (slide 2)

• Bases for Civil Rights Claims Procedure (slide 3)

• Example of Civil Rights Claims (slide 4)

• Civil Rights Authority-Other Cities (slides)

• Approval of Civil Rights Claims Resolution (slide 6)

Ms. Bauman joined the meeting at 1: 10 p.m.

After some discussion, Ms. Wong Krause moved to fonvard this draft resolution to the Committee-Of-The-Whole agenda, with a recommendation, stating that a Civil Rights Settlement Procedure is approved which:

2020-05-26 Admin Minutes 6/ 19/2020; 8:00 A.M.

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4.

Section 1:

Section 2:

Section 3:

Section 4:

Establishes a Civil Rights Claims Committee consisting of the General Counsel, Chief Financial Officer, Chief of Police, and Operations Risk Manager, or their designees.

Authorizes: a) the claims agent, claims supervisor, or Operations Risk Manager to make settlements and release funds designated for Civil Rights claims up to $2,500; b) the Operations Risk Manager and Chief of Police to approve settlements for Civil Rights claims between $2,500 and $15,000; and c) the Civil Rights Claims Committee to settle claims between $15,000 and $100,000.

Establishes that settlement of claims more than $100,000 require approval of the DART Board.

Requires that Civil Rights cases be reported at least quarterly to the DART Board.

Mr. Kelly seconded.

Chair Stopfer took a Roll Call vote, and the motion was approved unanimously.

*Briefing on GoPass® Agency Licensing Go-To-Market Strategy

Mr. Greg Elsborg, Vice President/Chief Innovation Officer, briefed the Committee (slides on file with the Office of Board Support) as follows:

• Introduction (s lide t )

• Alignment with mobility and Innovation goals (slide 2)

• GoPass Role as a tool for DART riders (slide 3)

• GoPass Is uniquely positioned for emergent agency COVID-1 9 needs (slide 4)

• GoPass scalability methods (slide 5)

• GoPass Go-To-Market (GTM) Strategy in 4 steps (slide 7)

• GTM Strategy Market (US) (slide 8)

• GTM Strategy: Step 1 (slide 9)

• GTM Strategy: Step 2 (slides 10-11)

• GTM Strategy: Step 3 (slides 12-15)

Mr. Wageman, Mr. Slagel and Mr. Kennedy joined the meeting at I :34 p.m.

• GTM Strategy: Step 4 (slide 16)

• What do we get from 7 years? (slide 17)

• Summary/Recommendation (slide 18)

Ms. Nicole Fontayne-Bardowell, Executive Vice President and Chief Administrative Officer, noted DART, as an agency, is having to make some very difficult decisions as a result of the COVID-19 impact on ridership and the obvious drop in revenues. She assured the Committee that DART is uniquely positioned to take advantage of that market, which they had already been working towards over the last few years, to continue to provide more services to DART's ridership.

Regarding slide 14, GTM Strategy: Step 4, and given the impact COVID-19, Mr. Killen questioned if DART can delay some of the large capital expenses that are frontloaded in the first two years until they meet certain targets. Mr. Elsborg responded while waiting

2020-05-26 Admin Minutes 2 6/19/2020; 8:00 A.M.

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5.

was doable, there were risks and challenges with doing that. Mr. Killen then questioned how will this come before the Board for action. Ms. Fontayne-Bardowell replied, at the moment, staff is bringing the overall broad strategy, and the proforma of forecast on the revenue and expenses. She continued, there would also be contracts coming to the Committee and the project budgets would be included in the overall budget picture.

Ms. Wong Krause noted she wanted to understand the metrics of how COVID-19 is affecting the projections that the staff is making in regard to agencies that are interested in purchasing the GoPass. She remarked agencies across the country are trying to stop the financial bleeding and, in her opinion, getting a Go Pass type of app during the CO VID-19 pandemic, would be at the low end of concerns. She then asked when was the Anaheim decision made, and have there been any agencies to express an interest in the GoPass app after COVID-19. Mr. Elsborg responded, in reference to the Anaheim decision, the Request for Proposal (RFP) was in the February timeframe. He continued, in regard to agencies expressing interest in the Go Pass following COVID-19, DART has had multiple agencies express interest in the app.

iv1r. Kelly questioned ifthere is a model that looks at sell ing the agreement to another entity if it gets too large to manage. Mr. Elsborg replied at current there are no plans but it could happen in the future.

Mr. Wageman inquired if the product was priced properly and if we could do more with less staff. Mr. Elsborg replied staff has concentrated on the market price and works constantly to stay informed. He continued the addition of staff is scalable.

*Briefing on Procurement Policies and Procedures

Mr. John Adler, Vice President of Procurement, briefed the Committee (slides on file with the Office of Board Support) as follows:

• Agenda (s lid~ I)

• Public Procurement Objectives (slide 2)

• Team Picture (slide 3)

• State and Federal Laws (slide 4)

• Board Policy (slide 5)

• Authority to Procure (slides 6-7)

• Standard Operating Procedures (slide 8)

• Procurement Organization (slide 9)

• KPI Dashboard (slide to)

• Procurement Activities (slide 11)

• Sourcing Methods - Over $50,000 (slide 12)

• Sourcing Methods - Professional Services & Construction (slide 13)

• Sourcing Methods - Under $50,000 (slide 14)

• Sourcing Methods (slide 15)

• Responsible Offeror (slide 16)

• Fair & Reasonable Price (slide 17)

Mr. Dye joined the meeting at 2:30 p.m.

Mr. Adam Nicholas, Assistant Vice President of Procurement, continued the presentation as follows:

2020-05-26 Admin Minutes 3 6/ 19/2020; 8:00 A.M.

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6.

• Emergency Procurement During COVID-19 (slide 18)

*Quarterly Briefing of President/Executive Director's FY 2020 Goals and Performance Measures

Mr. Gary Thomas, President/Executive Director, briefed the Committee (slides on file with the Office of Board Support) as follows:

• FY 2020 President/Executive Director's Goals and Performance Measures _ Q2 Update

Ms. Moreno joined the meeting at 2:55 p.m.

7. +Adoption of President/Executive Director's FY 2021 Goals and Performance Measures

8.

9.

/yb

Mr. Thomas briefed the Committee (slides on file w ith the Office of Board Support) as follows:

• Draft FY 2021 Goals - Attachment 1

Mr. Kennedy stated he would like to see something related to building upon the market analysis that was conducted on DART property. He continued, he would also like to see some type of goal and metric related to developing some of those properties. Mr. Kennedy noted he did understand a number of these things are outside of the Board's control, such as the real-estate market, and entitlements from the city, but stressed showing some kind of steps and progress to putting DAR T's land to better use.

Ms. Wong Krause requested to see the Board communication goal carry over.

Mr. Kelly moved to forward this draft resolution to the Committee-Of-The-Whole agenda, stating the adoption of President/Executive Director's FY 2021 Goals and Performance Measures, as written.

Ms. Bauman seconded.

Chair Stopfer took a Roll Call vote, and the motion was approved unanimously.

Identification of Future Agenda Items

There were no future agenda items identified at this time.

Adjournment

There being no further business to discuss, the meeting adjourned at 3: 16 p.m.

upport

+Same Date Item *Briefing Item

2020-05-26 Admin Minutes 4 6/ 19/2020; 8:00 A.M.

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Agenda ReportAttachments:1. Procurement Analysis2. D/M/WBE Details3. Expenditure Justification

Voting Requirements:  Majority

DATE:    June 23, 2020 SUBJECT:    Approval of Contract Option for Data Mining Services

RECOMMENDATION

Approval of a resolution authorizing the President/Executive Director or his designee to: 1) exercisethe first, one-year option for continuation of the all-inclusive data mining services contract withAlphaVu, LLC [Contract No. 2040434-01]; and 2) increase the not-to-exceed amount by $132,000,for a new total authorized amount not to exceed $381,600.

FINANCIAL CONSIDERATIONS

• This contract option for data mining services is included in the Chief of Staff Department'sapproved FY 2020 operating budget.

• Sufficient funding for this contract option in the amount of $132,000, is included in both theChief of Staff Department's FY 2020 Operating Expense budget and the Total OperatingExpenses line item of the FY 2020 Twenty-Year Financial Plan.

BUSINESS PURPOSE

• On October 1, 2018, DART entered into a two-year contract with two, one-year options withAlphaVu, LLC (AlphaVu) with an amount authorized not to exceed $249,000 for the base term,and a firm fixed price of $132,000 for each of the two option years should they be exercised.

• AlphaVu provides the service of monitoring public opinion by real-time processing of socialmedia content using natural language processing, machine learning, and social network analysis.The firm identifies trends, developing issues, and sentiment expressed by customers andstakeholders in online social media conversations. They also provide reports and analyticsweekly or daily, as required.

• AlphaVu also generates reports offering counsel on strategic messaging. This information isused to guide agency communications strategies, plans and tactics for specific DART projectsand topics.

• The data and insight DART receives from AlphaVu are valuable in helping us understand andact on public sentiment about DART and public infrastructure. The agency is better able to tailorand focus its communications that encourage readers to engage with and share the content, notjust read and perhaps forget it. The reports also offer proof that our messages are being seen andread.

AGENDA ITEM NO. 3

Data Mining Services 6/18/2020 1:35:18 PM1

r 7

I I

r

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• Using data and recommendations from AlphaVu under the current contract and the priortwo-year contract, DART has conducted 44 social media campaigns, reached over a half millionunique users, engaged with users 1.75 million times, and made over 4.5 million uniqueimpressions.

• Approval of this contract option will help achieve Board Strategic Priority 1: Continuallyimprove service and safety experiences and perceptions for customers and the public; andStrategic Priority 6: Innovate to improve levels of service, business processes, and funding.

• The Board-Approved Expenditure Justification is included as Attachment 3.

PROCUREMENT CONSIDERATIONS

• The base term of the contract is two-years from the award date of October 1, 2018, and thecontract provides for two, one-year options.

• The pricing for the exercise of the option year is determined to be fair and reasonable.

• The Procurement Analysis is provided as Attachment 1.

D/M/WBE CONSIDERATIONS

• The goal for this contract were established in March 2018 at 17% M/WBE participation.

• AlphaVu, LLC, the prime contractor, has committed to meet the goal.

• The M/WBE analysis and Equal Employment Opportunity (EEO-1) information are included inAttachment 2. The prime contractor’s actual EEO-1 report is available upon request.

LEGAL CONSIDERATIONS

• Section 452.055 of the Texas Transportation Code authorizes DART to contract for theprovision of goods and services.

Data Mining Services 6/18/2020 1:35:18 PM2

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Attachment 1

Dallas Area Rapid Transit Authority

PROCUREMENT ANALYSIS

Exercise Option

Modification No. 1

Contract Information

A. Contract Description: Data Mining

B. Contractor: AlphaVu, LLC

C. Contract Number: C-2040434-01

D. Contractual Action: Exercise option one

E. Current Contract Amount: $249,600

F. Contract Modification Amount: $132,000

G. New Contract Amount: $381,600

H. Contract Type: Definite Quantity/Definite Delivery

I. Current Term of Contract/Performance Period: October 1, 2018 – September 30, 2020

J. Remaining Options Available: One, one-year option

K. Price Considerations: The initial contract award was based on full and open competition.

Price is determined fair and reasonable.

L. Negotiation Memorandum: Available for review in the contract file.

M. Determinations Required: N/A

N. Funding: Local

O. Determination of Responsibility:

Reference Check: N/A

Financial Responsibility Survey: N/A

Insurance Check: Satisfactory

Arithmetic Check: Yes

Verification of Offer: N/A

Buy America Certification and/or Audit, if applicable: N/A

Debarred/Suspended list: Not on the debarred /suspended list

Determination and Recommendation

AlphaVu, LLC is a responsible contractor for the modification described above. Therefore,

execution of the contract modification is recommended.

Data Mining Services 6/18/2020 1:35:18 PM1

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Attachment 2

Approval of Contract Option for Data Mining Services

M/WBE Considerations

The goal for this contract was established in March 2018 at 17% M/WBE participation. This contract

modification of $132,000 will increase the contract amount to $381,600. Of the modification

amount, $22,440 has been committed to the following certified firm:

VENDOR LOCATION ETHNICITY SERVICE AMOUNT

National Service

Research Ft. Worth, TX White Female

Research and

Surveying $22,440

WBE PARTICIPATION (for this increase): $22,440

For the entire contracting period, AlphaVu, LLC, the prime contractor, has committed to meet the

M/WBE goal through utilization of the following certified firm:

VENDOR LOCATION ETHNICITY SERVICE AMOUNT PERCENTAGE

National

Service

Research

Ft. Worth,

TX White Female

Research and

Surveying $64,872 17.00%

TOTAL WBE PARTICIPATION: $64,872 17.00%*

NOTE: The goal is based on the not to exceed amount of $381,600. If there are any changes to this

amount, the original goal shall apply.

*The percentage and dollar amount may remain level, increase or decrease depending on the

circumstances.

Summary of EEO-1 Report

AlphaVu, LLC is located in Washington, DC and employs 7 individuals. The following is an

analysis of their EEO-1 report:

ASIAN BLACK HISPANIC

NATIVE

AMERICAN WHITE TOTAL Percentage

MALES 1 0 1 0 2 4 57.14%

FEMALES 0 0 0 0 3 3 42.86%

TOTAL 1 0 1 0 5 7 100%

PERCENTAGE 14.29% 0.00% 14.29% 0.00% 71.42% 100%

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Attachment 3

Board-Approved Expenditure Justification Exercise Option Year 1 for AlphaVu Data Mining Contract

PURPOSE OF

CONTRACT/AGREEMENT

DOLLAR AMOUNT

CONTRACT

TERM

TYPE OF

PROCUREMENT

1. Is it necessary? 2. Does it need to happen now? 3. Can it be phased? 4. Can we reduce the amount?

This contract is for services to monitor public opinion through real-time processing of social media content using natural language processing, machine learning, and social network analysis. The contract action is to exercise option year one.

Base term NTE was $249,600; Option year is

$132,000, Total combined NTE is

$381,600

Two-year base with two, one-year options.

Firm fixed price 1. Yes, it is necessary to continue monitoring social sentiment about DART which facilitates development of tailored and strategic communications. Real-time data about the public’s interests and concerns lets us craft and share messages they will find relevant, and gives us information that will inform the ways we respond to the COVID-19 pandemic. Social sentiment coupled with ridership data will allow us to make good decisions about future service levels. 2. Yes, the contract will expire as of 9/30/2020, if the option is not exercised. 3. Yes, there are two, one-year options for this contract and the options shall be exercised one at a time. 4. No, the option prices are fixed in the contract.

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DRAFT

RESOLUTION

of the

DALLAS AREA RAPID TRANSIT BOARD

(Executive Committee)

Approval of Contract Option for Data Mining Services

WHEREAS, on October 1, 2018, DART entered into a two-year contract, with two, one-yearoptions with AlphaVu, LLC for the services of a firm to monitor public opinion by real-timeprocessing of social media content using natural language processing, machine learning, and socialnetwork analysis; and

WHEREAS, AlphaVu, LLC provides the identification of trends, developing issues, andcustomer/stakeholder sentiment as expressed in online conversations, provides reports and analyticsweekly or as required, and offers strategic messaging counsel to DART that is used to guide agencycommunications strategies, global plans, and tactics for specifically identified DART projects; and

WHEREAS, a contract modification was negotiated in accordance with DART ProcurementRegulations; and

WHEREAS, the proposed pricing is fair and reasonable; and

WHEREAS, funding for this contract option is within current Budget and FY 2020 Twenty-YearFinancial Plan allocations.

NOW, THEREFORE, BE IT RESOLVED by the Dallas Area Rapid Transit Board of Directorsthat the President/Executive Director or his designee is authorized to:

Section 1: Exercise the first, one-year option for continuation of the all-inclusive datamining services contract with AlphaVu, LLC [Contract No. C-2040434-01].

Section 2: Increase the not-to-exceed amount by $132,000, for a new total authorizedamount not to exceed $381,600.

Data Mining Services 1

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Data Mining Services 2

Approval of Contract Option for Data Mining Services

Prepared by:

/s/ David Schulze * David Schulze Chief of Staff to Pres/Executive Director

Approved as to form:

/s/ Gene Gamez * Gene Gamez General Counsel

Approved by:

/s/ Gary C. Thomas * Gary C. Thomas President/Executive Director

* Reviewed and approved, but not signed due to COVID-19 Coronavirus Pandemic

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Agenda ReportAttachments:1. Contract Award Analysis2. D/M/WBE Details3. Board-Approved ExpenditureJustification

Voting Requirements:  Majority

DATE:    June 23, 2020 SUBJECT:    Contract for Enterprise Storage System

RECOMMENDATION

Approval of a resolution authorizing the President/Executive Director or his designee to execute a sixmonth contract for the purchase of a replacement Enterprise Storage System to Presidio NetworkedSolutions Group, LLC., in an amount not to exceed $897,225.

FINANCIAL CONSIDERATIONS

• Funding for this contract to buy an enterprise storage system is included in the EnterpriseStorage project budget of the approved FY 2020 Capital Budget.

• Sufficient funding for this contract in the amount of $897,225 is included in both the EnterpriseStorage project budget and the agency-wide line item of the FY 2020 Twenty-Year FinancialPlan.

BUSINESS PURPOSE

• The purpose of this contract is to replace storage hardware that has reached the end of its usefullife. The new hardware will improve performance and maintain support for enterprise storagethat provides critical services to the agency business units.

• The enterprise storage equipment is an all-flash enterprise storage environment that provideshigh speed, scalable storage at a lower cost of ownership than alternative solutions.

• The contract provides the agency with support and a warranty for the storage system includingsystem upgrades, post-patch updates, system changes, documentation, incidents, and problemtracking.

• DART currently operates a pair of Hewlett Packard Enterprise (HPE) 3PAR 7400 storagesystems installed in 2013 that have reached the end of their useful life. These include amulti-rack storage system at both the primary data center and secondary data center.

• The current contract with HPE Technology Services expires on October 31, 2020. DART will nolonger be able to provide acceptable performance with the current storage solution.

AGENDA ITEM NO. 4

Contract for Enterprise Storage System 6/18/2020 11:07:10 AM1

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• The storage service covers 38 DART locations and facilities that utilize enterprise storage. Thissystem provides storage, data replication, and disaster recovery services to all DARTenvironments, including public-facing services.

• Approval of this contract will help achieve Board Strategic Priority 2: Optimize and preserve(state of good repair) the existing transit system, and Strategic Priority 6: Innovate to improvelevels of service, business processes, and funding.

• The Board-Approved Expenditure Justification is included as Attachment 3.

PROCUREMENT CONSIDERATIONS

• Presidio Networked Solutions Group, LLC, submitted a price quotation in accordance with theirTexas Department of Information Resources (DIR) Contract #DIR-TSO-4331.

• This will be a definite quantity/definite delivery firm fixed price contract with a performanceperiod of six months from the date of the Notice to Proceed.

• The contract award analysis is provided as Attachment 1.

D/M/WBE CONSIDERATIONS

• The State of Texas contracts will be utilized for this procurement. The State’s goal for this typeof procurement is 26.0%.

• The responsible State agency is the Texas Department of Information Resources (DIR). As thisis a State contract, reports of M/WBE spend dollars will be to and through the State.

• The M/WBE analysis and Equal Employment Opportunity (EEO-1) information are included inAttachment 2. The prime contractor's actual EEO-1 report is available upon request.

LEGAL CONSIDERATIONS

• Section 452.055 of the Texas Transportation Code authorizes DART to contract for theprovision of goods and services.

Contract for Enterprise Storage System 6/18/2020 11:07:10 AM2

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Attachment 1

Dallas Area Rapid Transit Authority

CONTRACT AWARD ANALYSIS State of Texas Department of Information Resources Contract #DIR-TSO-4331

Contract No. C- 2055973-01

Contract Information

A. Description: Enterprise Storage System

B. Contractor: Presidio Networked Solutions Group, LLC.

C. Contract Number: C-2055973-01

D. Contract Amount: $897,225

E. Contract Type: Definite Quantity/Definite Delivery

F. Performance Period/Term of Contract: Six Months from Notice to Proceed

G. Options Available: None

H. Bond Requirement: N/A

I. Liquidated Damages: N/A

J. Funding Source: Local

Solicitation Information

A. Determination of Responsibility

Reference Check and Financial Responsibility Survey: Provided for via State of Texas

DIR Contract No. DIR-TSO-4331

Insurance Check: Upon Award of Contract

On-Site Inspection: N/A

Arithmetic Check: Completed

Verification of Offer: N/A

Debarred/Suspended list: Not on debarred /suspended list

B. Negotiation Memorandum: See paragraph C below

C. Cost & Price Considerations: Prices for Enterprise Storage Systems were established

through full and open competition by the Department of Information Resources (DIR)

contract process. The price was less than the Independent Cost Estimate. The price is fair and

reasonable based on the discounts provided by purchasing through the DIR.

D. Determinations Required: Use of DIR Contract

Determination and Recommendation

Presidio Networked Solutions Group, LLC. is a responsible contractor, has the capacity to

perform this contract and is recommended for award.

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Attachment 2

Contract for Enterprise Storage System

M/WBE Considerations

The State of Texas contracts will be utilized for this procurement. The State’s goal for this type of

procurement is 26.0%. The responsible State agency is the Texas Department of Information

Resources (DIR). As this is a State contract, reports of M/WBE spend dollars will be to and through

the State.

NOTE: The goal is based on the not to exceed amount of $897,225. If there are any changes to this

amount, the original goal shall apply.

Summary of EEO-1 Report

Presidio Networked Solutions Group, LLC is located in New York, NY and employs 2,832

individuals. The following is an analysis of their EEO-1 report:

ASIAN BLACK HISPANIC NATIVE

AM

TWO

OR

MORE

RACES

WHITE TOTAL Percentage

MALES 108 119 128 9 78 1,691 2,133 75.32%

FEMALES 37 73 33 5 33 518 699 24.68%

TOTAL 145 192 161 14 111 2,209 2,832 100%

PERCENTAGE 5.12% 6.78% 5.69% 0.49% 3.92% 78.00% 100%

Contract for Enterprise Storage System 6/18/2020 11:07:10 AM1

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Attachment 3

Expenditure Justification for Contract to

Refresh Enterprise Storage Solution

PURPOSE OF

CONTRACT/AGREEMENT

DOLLAR AMOUNT

CONTRACT

TERM

TYPE OF

PROCUREMENT

1. Is it necessary? 2. Does it need to happen now? 3. Can it be phased? 4. Can we reduce the amount?

This contract is to replace DART’s HPE enterprise storage solution which is end of life and suffers from performance issues. The new X70 Pure Storage solution will offer similar capacity, high speed performance, more advanced features and a lower total cost of ownership.

$897,225 6-month term with 18-month

warranty period

Firm fixed price 1. Yes. The enterprise storage system supports DARTs entire on-premise computing environment. This includes over 300 servers and critical platforms such as Lawson, Spear and Trapeze. This system also has a crucial role in our disaster recovery architecture. The contract is with Presidio. 2. Yes. The current storage solution is end of life and does not meet the performance requirements. Hardware is not available for the existing storage solution after October 31, 2020. 3. No. The product is purchased as a matched set and requires initial capacity that is equivalent to our legacy storage system. 4. Yes. The amount has been reduced from the initial estimate of ~$1.8M. Price reduction came by reducing the upfront support cost from 5 years to 18 months and from the manufacturer offering a buy-one-get-one free offer for DART.

Contract for Enterprise Storage System 6/18/2020 11:07:10 AM1

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DRAFT

RESOLUTION

of the

DALLAS AREA RAPID TRANSIT BOARD

(Executive Committee)

Contract for Enterprise Storage System

WHEREAS, DART’s operating and administrative departments rely heavily on a 3PAR storagesystem installed in 2013 which includes block storage, replication and disaster recovery-relatedservices; and

WHEREAS, the storage services will cover 38 DART locations and facilities which utilize theenterprise storage; and

WHEREAS, the contract was procured in accordance with DART Procurement Regulations; and

WHEREAS, the proposed price for this contract is considered to be fair and reasonable; and

WHEREAS, funding for this contract is within the current Budget and FY 2020 Twenty-YearFinancial Plan allocations.

NOW, THEREFORE, BE IT RESOLVED by the Dallas Area Rapid Transit Board of Directorsthat the President/Executive Director or his designee is authorized to execute a six month contractfor Enterprise Storage System to Presidio Networked Solutions Group, LLC., for a total authorizedamount not to exceed $897,225.

Contract for Enterprise Storage System 1

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Contract for Enterprise Storage System 2

Contract for Enterprise Storage System

Prepared by:

/s/ Nicole Fontayne-Bárdowell * Nicole Fontayne-Bárdowell Executive Vice President Chief Administrative Officer

Approved as to form:

/s/ Gene Gamez * Gene Gamez General Counsel

Approved by:

/s/ Gary C. Thomas * Gary C. Thomas President/Executive Director

* Reviewed and approved, but not signed due to COVID-19 Coronavirus Pandemic

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Agenda ReportAttachments:1. Procurement Analysis2. D/M/WBE Details3. Board-Approved ExpenditureJustification

Voting Requirements:  Majority

DATE:    June 23, 2020 SUBJECT:    Contract Option for Spear System Software Maintenance Services

RECOMMENDATION

Approval of a resolution authorizing the President/Executive Director or his designee to exercise thefirst one-year contract option for Spear System Software Maintenance agreement with StellarServices Inc. Contract No. C-2039318-01, and increase the not-to-exceed amount by $179,573, for atotal authorized amount not to exceed $519,876.

FINANCIAL CONSIDERATIONS

• This contract option for annual software maintenance services is included in the TechnologyDepartment’s approved FY 2020 operating budget.

• Sufficient funding for this contract option is included in both the Technology Department’s FY2020 Operating Expense Budget and the Operating Expense line item of the FY 2020Twenty-Year Financial Plan.

BUSINESS PURPOSE

• The purpose of this contract is to provide software support services for the DART maintenancetracking and inventory system that provides critical services to the agency’s business units.

• DART’s Materials Management Services, Bus Operations, and Rail Operations departmentsdepend heavily on the automated systems provided by Stellar Services Inc. for the daily deliveryand maintenance of assets, including buses, light rail vehicles, support vehicles, facilities,right-of-way, and various other infrastructure assets. The system is commonly referred to atDART as “Spear.”

• The asset maintenance software has been a part of DART’s business fabric since 2000. Thissoftware, which is comprised of three main modules (Work Manager, Materials Managementand Infrastructure Miles Track), provides for a paperless system of work order assignments,overall revenue, and non-revenue fleet, facilities management; as well as management ofDART’s parts inventory system that supports maintenance and other supply requirements.

AGENDA ITEM NO. 5

Contract Option for Spear System Software Maintenance 6/17/2020 7:45:37 PM1

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• The Spear replacement project began with the Signals Division. The Enterprise AssetManagement project application Maximo was successfully deployed for the Signals division onJuly 18, 2018. The remaining Spear users will be migrated to the Maximo platform no later thanSeptember 2021.

• Infor is discontinuing investment in Spear in favor of Enterprise Asset Management (EAM),which is another application suite in their portfolio. However, it will be necessary to maintainthis system until then, including bug fixes and online and telephone support.

• The enterprise software is serviced and maintained through an annual software maintenanceagreement that provides for upgrades, patches, and 24x7 technical support. The annual softwaremaintenance agreement can only be provided by Stellar Services Inc. due to the proprietarynature of the source code.

• On August 14, 2018 (Resolution No. 180061), the Board approved a resolution authorizing thePresident/Executive Director or his designee to award a two-year contract with two, one-yearoptions for Spear System Software Maintenance with Stellar Services Inc. in the amount of$340,303.

• The Procurement Department negotiated a multi-year (two-year base with two, one-year options)agreement with Stellar Services Inc. that includes a 3% increase per base year.

• Approval of this contract option will help achieve Board Strategic Priority 6: Innovate toimprove levels of service, business processes and funding.

• The Board-Approved Expenditure Justification is included as Attachment 3.

PROCUREMENT CONSIDERATIONS

• The base term of the contract is two-years from the award date of August 29, 2018, and thecontract provides for two, one-year options.

• The pricing for the exercise of the option year is determined to be fair and reasonable.

• The Procurement Analysis is provided as Attachment 1.

D/M/WBE CONSIDERATIONS

• The goal for this contract was established in March 2018 at 5% M/WBE participation.

• Stellar Services, Inc., the prime contractor, is a certified MBE firm; therefore, the goal will bemet.

• The M/WBE analysis and Equal Employment Opportunity (EEO-1) information are included inAttachment 2. The prime contractor's actual EEO-1 report is available upon request.

LEGAL CONSIDERATIONS

• Section 452.055 of the Texas Transportation Code authorizes DART to contract for theprovision of goods and services.

Contract Option for Spear System Software Maintenance 6/17/2020 7:45:37 PM2

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Attachment 1

Dallas Area Rapid Transit Authority

PROCUREMENT ANALYSIS

Exercise Option

Modification No. 1

Contract Information

A. Contract Description: Spear System Software Maintenance

B. Contractor: Stellar Services, Inc.

C. Contract Number: C-2039318-01

D. Contractual Action: Exercise option year one

E. Current Contract Amount: Not to exceed $340,303

F. Contract Modification Amount: $179,573

G. New Contract Amount: Not to exceed $519,876

H. Contract Type: Definite Quantity/Definite Delivery

I. Current Term of Contract/Performance Period: Oct 1, 2018 through Sept 3, 2020

J. Remaining Options Available: One, one-year option

K. Price Considerations: The initial sole source award negotiations resulted in Stellar

Services, Inc. offering an annual 3% increase for the base period and options. DART’s

typical annual increase for similar maintenance contracts range between 3% and 5%. In

comparison, other agencies have seen annual increases between 5% and 8% for similar

maintenance contracts. Price for the one-year option is considered fair and reasonable.

L. Negotiation Memorandum: N/A

M. Determinations Required: N/A

N. Funding: Local

O. Determination of Responsibility:

Reference Check: N/A

Financial Responsibility Survey: N/A

Insurance Check: Yes

On-Site Inspection: N/A

Arithmetic Check: Yes

Verification of Offer: N/A

Debarred/Suspended list: Not on the debarred/suspended list

Determination and Recommendation

Stellar Services, Inc is a responsible contractor for the modification described above. Therefore,

execution of the contract modification is recommended.

Contract Option for Spear System Software Maintenance 6/17/2020 7:45:37 PM1

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Attachment 2

Contract Option for Spear System Software Maintenance Services

M/WBE Considerations

The goal for this contract was established in March 2018 at 5% M/WBE participation. Stellar Services,

Inc., the prime contractor, is a certified MBE firm; therefore, the goal will be met.

NOTE: The goal is based on the not to exceed amount of $519,876. If there are any changes to this

amount, the original goal shall apply.

*The percentages and dollar amounts may remain level, increase or decrease depending on the circumstances.

Summary of EEO-1 Report

Stellar Services Inc. is located in New York, NY and employs 124 individuals. The following is an

analysis of their EEO-1 report:

ASIAN BLACK HISPANIC NATIVE

AMERICAN WHITE TOTAL Percentage

MALES 53 8 3 0 17 81 65.32%

FEMALES 24 11 3 0 5 43 34.68%

TOTAL 77 19 6 0 22 124 100%

PERCENTAGE 62.10% 15.32% 4.84% 0.00% 17.74% 100%

Contract Option for Spear System Software Maintenance 6/17/2020 7:45:37 PM1

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Attachment 3

Board-Approved Expenditure Justification

Exercise Option Year 1 – SPEAR Hardware and Software Maintenance

PURPOSE OF CONTRACT/AGREEMENT

DOLLAR AMOUNT

CONTRACT

TERM

TYPE OF

PROCUREMENT

1. Is it necessary? 2. Does it need to happen now? 3. Can it be phased? 4. Can we reduce the amount?

This contract is to exercise the first of two, one-year options to provide maintenance and support of the SPEAR application.

Additional Dollars $179,573

Total NTE $519,876

Two-year base with two, one- year options

Firm fixed price 1. Yes. DART’s Materials Management, Bus and Rail Operations departments depend on SPEAR for inventory and work order tracking for the daily delivery and maintenance of assets including buses, light rail vehicles, support vehicles, facilities, right-of-way, and various other infrastructure assets.

2. Yes. This is a critical platform used by departments throughout the agency to maintain assets. Critical updates and support are required to keep the SPEAR system functioning.

3. Yes. We are exercising a single option year of maintenance and support. DART can determine if the remaining option year is required at a later time.

4. No. This is a pre-negotiated contract amount.

Contract Option for Spear System Software Maintenance 6/17/2020 7:45:37 PM1

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DRAFT

RESOLUTION

of the

DALLAS AREA RAPID TRANSIT BOARD

(Executive Committee)

Contract Option for Spear System Software Maintenance Services

WHEREAS, DART’s Bus Maintenance, Rail Maintenance, and Materials Managementdepartments rely on automated systems support for the daily operations of DART services; and

WHEREAS, these automated systems, provided by Stellar Services Inc., are maintained throughannual software maintenance agreements (SMA); and

WHEREAS, a noncompetitive procurement for a two-year contract with two, one-year options wasconducted in accordance with the DART Procurement Regulations; and

WHEREAS, on August 14, 2018, (Resolution No. 180061), the Board approved a resolutionauthorizing the President/Executive Director or his designee to award a two-year contract with two,one-year options, for Spear System Software Maintenance with Stellar Services Inc., in the amountof $340,303; and

WHEREAS, the proposed price for this contract option is determined to be fair and reasonable; and

WHEREAS, funding for this contract option is within current Budget and FY 2020 Twenty-YearFinancial Plan allocations.

NOW, THEREFORE, BE IT RESOLVED by the Dallas Area Rapid Transit Board of Directorsthat the President/Executive Director or his designee is authorized to exercise the first one-yearoption for Spear System Software Maintenance with Stellar Services Inc. [Contract No.C-2039318-01] and increase the not-to-exceed amount by $179,573, for a total authorized amountnot to exceed $519,876.

Contract Option for Spear System Software Maintenance 1

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Contract Option for Spear System Software Maintenance 2

Contract Option for Spear System Software Maintenance Services

Prepared by:

/s/ Carol Wise * Carol Wise Executive Vice President Chief Operating Officer

Approved as to form:

/s/ Gene Gamez * Gene Gamez General Counsel

Approved by:

/s/ Gary C. Thomas * Gary C. Thomas President/Executive Director

* Reviewed and approved, but not signed due to COVID-19 Coronavirus Pandemic

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Agenda ReportAttachments:1. Procurement Analysis2. D/M/WBE Details3. Board-Approved ExpenditureJustification

Voting Requirements:  Majority

DATE:    June 23, 2020 SUBJECT:

   Contract Modification to Extend Term and Increase Funding for Operation,Hosting, Maintenance & Development of GoPass®

RECOMMENDATION

Approval of a resolution authorizing the President/Executive Director or his designee to: 1) execute acontract modification, subject to legal review, to add sub-licensing provisions and add five years tothe contract with Unwire Payments & Mobility ApS [Contract No. 2027710-02] for GoPass® AppSolution; and 2) increase the not-to-exceed amount by $5,953,106, for a new total authorized amountnot to exceed $11,157,831.

FINANCIAL CONSIDERATIONS

• This contract modification to add sub-licensing provisions and add five years to the contractwith Unwire Payments and Mobility is included in the Finance Department’s proposed FY 2021operating budget.

• Sufficient funding for this contract modification in the amount of $5,953,106 is included in boththe Finance Department’s proposed FY 2021 Operating Expense budget and the Total OperatingExpense line item of the FY 2020 Twenty-Year Financial Plan.

BUSINESS PURPOSE

• The purpose of this contract modification is to extend funding and add additional length, as wellas add sub-licensing provisions, to the GoPass contract, supporting DART’s pursuit of theGoPass Go-To-Market strategy presented to Administration Committee on May 26, 2020,detailing projected revenues and costs of the pursuit of the GoPass expansion and Mobility as aService objective.

• This modification extends the contract term by five years for a new contract expiration date ofJuly 31, 2027. It adds funding for hosting, licensing, maintenance fees, and development acrossthe remainder of the contract.

• This agreement includes rights for DART to sub-license the GoPass App Solution across NorthAmerica. DART also receives the first right of refusal for any business opportunity in NorthAmerica that Unwire ApS wishes to pursue.

• DART can opt to purchase a copy of the GoPass App Solution source code and continue

AGENDA ITEM NO. 6

GoPass 3.0 Contract 6/18/2020 2:36:24 PM1

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platform hosting, maintenance, and development independently of a relationship with Unwire atany time during this contract. The cost of this purchase decrements with levels of accumulatedinvestment, plus sub-licensee revenues. The initial purchase price is $3,000,000, with a fullydecremented purchase price of $750,000, should targets be met.

• GoPass is a nationally recognized mobile ticketing and scheduling application in use across largeportions of the DFW metroplex. Enhancements have been made that enable GoPass to functionas a multi-regional platform without detriment to the quality of product to DART riders.

• DART is in the process of developing and implementing strategic change initiatives that willposition the organization at the forefront of Mobility as a Service (MaaS) service providermodel. MaaS incorporates a move towards mobility solutions that are consumed as a service.

• A KPMG study established both the market viability and business opportunity for DART tolicense the GoPass solution to agencies across North America. DART has received significantinterest from agencies wishing to utilize the GoPass platform in support of their local efforts.Establishing a contract extension with Unwire cementing our joint commitment in bringingGoPass to North America is a crucial next step to realizing the potential of GoPass on a nationalscale, and is a prerequisite to offering the GoPass platform outside of the current range ofestablished agency partnerships.

• Approval of this item will help achieve Board Strategic Priority 1: Continually improve serviceand safety experiences and perceptions for customers and the public; and Strategic Priority 6:Innovate to improve levels of service, business processes, and funding.

• The Board-Approved Expenditure Justification is included as Attachment 3.

PROCUREMENT CONSIDERATIONS

• The original sole-source contract was awarded on August 1, 2017 and expires on July 31, 2022.

• The pricing for additional funding remains the same as in the original contract is determined fairand reasonable.

• The Procurement Analysis is provided as Attachment 1.

D/M/WBE CONSIDERATIONS

• The goals for this contract were established in October 2016 at 13% MBE and 6% WBEparticipation.

• Unwire Payments and Mobility ApS, the prime contractor, has committed to some participation.

• The M/WBE analysis and Equal Employment Opportunity (EEO-1) information are included inAttachment 2. The prime contractor's actual EEO-1 report is available upon request.

LEGAL CONSIDERATIONS

• Section 452.055 of the Texas Transportation Code authorizes DART to contract for theprovision of goods and services.

GoPass 3.0 Contract 6/18/2020 2:36:24 PM2

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Attachment 1

Dallas Area Rapid Transit Authority

PROCUREMENT ANALYSIS

Modification No. 08

Contract Information

A. Contract Description: Mobile Ticketing Application Services

B. Contractor: Unwire Payments and Mobility ApS

C. Contract Number: C-2027710-02

D. Contractual Action: To extend term and add additional funding.

E. Current Contract Amount: $5,204,725

F. Contract Modification Amount: $5,953,106

G. New Contract Amount: $11,157,831

H. Contract Type: Firm Fixed Price

I. Current Term of Contract/Performance Period: August 1, 2017 through July 31, 2022

J. Remaining Options Available: None

K. Price Considerations: The negotiated price for this modification was determined fair and

reasonable through a cost analysis, and comparison with historical pricing paid for

application development.

L. Negotiation Memorandum: Available for review in contract file.

M. Determinations Required: Sole Source Procurement – Unwire is the original GoPass

application developer and has proprietary rights to the license.

N. Funding: Federal and Local

O. Determination of Responsibility:

Reference Check: Satisfactory

Financial Responsibility Survey: Satisfactory

Insurance Check: Yes

Debarred/Suspended list: Not on debarred /suspended list

Determination and Recommendation

Unwire Payments and Mobility ApS is determined to be a responsible contractor for the

modification described above. Therefore, execution of the contract modification is

recommended.

GoPass 3.0 Contract 6/18/2020 2:36:24 PM1

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Attachment 2

Contract Modification to Extend Term and Increase Funding for Operation, Hosting,

Maintenance & Development of GoPass®

M/WBE CONSIDERATIONS

The goals for this contract were established in October 2016 at 13% MBE and 6% WBE participation. This

contract modification of $5,953,106. will increase the contract amount to $11,157,831. Of the

modification amount, $63,102 has been committed to the following certified firm:

VENDOR LOCATION ETHNICITY SERVICE AMOUNT

Guardian Zone Colleyville, TX Black Female Project Management

& Testing $100,000

Garza DeMers

Consulting Dallas, TX

Hispanic

Female

GoPass Training

Manuals $25,000

MBE PARTICIPATION (for this increase): $125,000_

For the entire contracting period, Unwire Payments & Mobility ApS, has committed to achieve some

participation by utilizing the following certified firms:

VENDOR LOCATION ETHNICITY SERVICE AMOUNT PERCENTAGE

Affinity

Strategic

Partners

Dallas, TX Hispanic

Female GoPass Testing $66,498 0.60%

Garza

DeMers

Consulting

Dallas, TX Hispanic

Female

GoPass Training

Manuals $45,652 0.41%

Guardian

Zone

Colleyville,

TX

Black

Female

Project

Management &

Testing

$133,152 1.19%

TOTAL MBE PARTICIPATION: $245,302 2.20%

NOTE: The goals are based on the new not to exceed amount of $11,157,831. If there are any changes

to this amount, the original goals shall apply.

*The percentages and dollar amounts may remain level, increase or decrease depending on the

circumstances.

GoPass 3.0 Contract 6/18/2020 2:36:24 PM1

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Attachment 2

Summary of EEO-1 Report

Unwire Payments & Mobility ApS (Unwire), is located in Copenhagen, Demark and employs 85

individuals. The following is an analysis of their EEO-1 report:

ASIAN BLACK HISPANIC

NATIVE

AMERICAN WHITE TOTAL Percentage

MALES 3 2 0 0 68 73 85.88%

FEMALES 0 0 1 0 11 12 14.12%

TOTAL 3 2 1 0 79 85 100%

PERCENTAGE 3.53% 2.35% 1.18% 0.00% 92.94% 100%

GoPass 3.0 Contract 6/18/2020 2:36:24 PM2

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Attachment 3

Board-Approved Expenditure Justification Contract Modification to Increase Funding and Extend Term and Increase Funding for Operation, Hosting, Maintenance & Development of GoPass®

PURPOSE OF CONTRACT/

AGREEMENT

DOLLAR AMOUNT CONTRACT TERM

TYPE OF PROCUREMENT

1. Is it necessary?2. Does it need to happen now?3. Can it be phased?4. Can we reduce the amount?

This contract modification extends length, increases funding, and adds sub-licensing clauses, to GoPass platform contract, enabling DART to pursue GoPass market expansion strategy and bring new features to DART riders.

Total: Not to Exceed $5,953,106

Hosting/Maintenance: $2,596,706

Development: (Optional: Not to Exceed)

$3,356,400

Five-year extension to term, extending the contract expiry from July 31, 2022 to July 31, 2027

Firm fixed price 1. GoPass development and extended hosting isnecessary for DART to pursue our MaaSambitions and support our riders with leadingdigital tools. To pursue the strategy of licensingGoPass and recouping revenues to offset costs,DART must extend the contract to this term toadequately cover prospective term length of ourlicensees and secure rights with regards to N.America licensing of platform.2. Yes, we are at a critical time in capitalizingupon the opportunity GoPass presents, and wehave various agencies interested in the platform.3. No, the scope of the contract is in line withour commitments to pursue our MaaS strategyand support product development enhancementsfor DART’s ridership.4. No, this is the minimum requirement foreffective funding of this contract and to pursueGoPass platform components of our MaaSambitions. Development funding has beenreduced from full contract length to extend to 42months of prospective spend to support MaaSambitions, to include a status check and decisionat 42 months as to whether to continue expansionstrategy

GoPass 3.0 Contract 6/18/2020 2:36:24 PM1

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DRAFT

RESOLUTION

of the

DALLAS AREA RAPID TRANSIT BOARD

(Executive Committee)

Contract Modification to Extend Term and Increase Funding for Operation, Hosting,Maintenance & Development of GoPass®

WHEREAS, on May 23, 2017 (Resolution No. 170057), the Board of Directors approved a contractaward to Unwire Payment & Mobility ApS to provide GoPass® Services and applications; in anamount not to exceed $3,945,075; and

WHEREAS, on August 28, 2018 (Resolution No. 180072), the DART Board approved amodification to increase value for GoPass® 3.0 in an amount not-to-exceed $1,259,650; and

WHEREAS, the current contract between DART and Unwire Payments & Mobility ApS ends onJuly 31, 2022; and

WHEREAS, DART desires to extend the term of the GoPass Contract by an additional five yearsthrough July 31, 2027, and to add additional product features through development work on theplatform; and

WHEREAS, the contract modification includes provisions to enable DART to sub-license theGoPass platform to the North American market as a revenue-generating opportunity; and

WHEREAS, developments to GoPass will enable DART to better serve our ridership with newfeatures, and pursue a revenue-generating sub-licensing model to the North American market; and

WHEREAS, a contract modification was negotiated in accordance with DART ProcurementRegulations; and

WHEREAS, the proposed price for this contract is determined to be fair and reasonable; and

WHEREAS, funding for this contract modification is within proposed FY 2021 Budget andapproved FY 2020 Twenty-Year Financial Plan allocations.

NOW, THEREFORE, BE IT RESOLVED by the Dallas Area Rapid Transit Board of Directorsthat the President/Executive Director or his designee is authorized to:

Section 1: Execute a contract modification to add sub-licensing provisions and addadditional five years to the contract with Unwire Payments & Mobility ApS(Unwire), [Contract No. 2027710-02].

Section 2: Increase the not-to-exceed amount by $5,953,106 for a new total authorizedamount not to exceed $11,157,831.

GoPass 3.0 Contract 1

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GoPass 3.0 Contract 2

Contract Modification to Extend Term and Increase Funding for Operation, Hosting,

Maintenance & Development of GoPass®

Prepared by:

/s/ Nicole Fontayne-Bárdowell * Nicole Fontayne-Bárdowell Executive Vice President Chief Administrative Officer

Approved as to form:

/s/ Gene Gamez * Gene Gamez General Counsel

Approved by:

/s/ Gary C. Thomas * Gary C. Thomas President/Executive Director

* Reviewed and approved, but not signed due to COVID-19 Coronavirus Pandemic

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Agenda ReportAttachments:1. Contract Award Analysis2. D/M/WBE Details3. Expenditure Justification

Voting Requirements:  Majority

DATE:    June 23, 2020 SUBJECT:    Contract for Medicare Advantage PPO Plan for Retiree Medical Benefits

RECOMMENDATION

Approval of a resolution authorizing the President/Executive Director or his designee to award aone-year contract, with four, one-year options (subject to legal review) for a Medicare AdvantagePPO Plan for retirees and their Medicare-eligible dependents to Sierra Health and Life InsuranceCompany, Inc. (A United Healthcare Underwriting Entity) for $953,848 plus an allowance amount of$68,976 for additional COVID-19 expenses and potential retirement incentive program for a totalauthorized amount not to exceed $1,022,824 ($742,506 DART cost and $280,318 Retiree cost).

FINANCIAL CONSIDERATIONS

• This contract for fully-insured Medicare Advantage PPO Plan is included in the Agency-wideBenefits FY 2021 Operating budget.

• Sufficient funding for this contract in the amount of $1,022,824 is included in both theAgency-wide Benefits FY 2021 Operating Expense budget and the Operating Expense line itemof the FY 2020 Twenty-Year Financial Plan.

BUSINESS PURPOSE

• The purpose of this United Healthcare contract is to provide continuation of medical coverage toeligible DART retirees for plan year 2021.

• DART currently offers a Medicare Advantage PPO Plan for retiree medical coverage on afully-insured, at risk, contract basis.

• To join United Healthcare's Medicare Advantage plan, the participant must have Medicare PartA and Part B. Participants assign their Medicare benefits (medical and drug coverage) to UnitedHealthcare to reduce premiums and obtain a higher level of benefits.

• Since January 1, 2015, DART has contracted for retiree medical coverage with Aetna's MedicareAdvantage HMO & PPO Plans. The current Aetna contract expires December 31, 2020.

• The United Healthcare services would begin January 1, 2021, and expire December 31, 2021.

• Providing this service helps achieve Board Strategic Priority 5: Pursue excellence throughemployee engagement, development, and well-being.

AGENDA ITEM NO. 7

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• The Board-Approved Expenditure Justification is included as Attachment 3.

PROCUREMENT CONSIDERATIONS

• On February 14, 2020, a Request for Proposals (RFP) notification was sent to 221 firms forRetiree Medical Coverage

• This will be an indefinite delivery/indefinite quantity contract, for a term of one year with four,one-year options.

• The contract award analysis is provided as Attachment 1.

D/M/WBE CONSIDERATIONS

• The goal for this contract was established in December 2001 at 20% M/WBE participation.

• Sierra Health and Life Insurance Company, Inc., the prime contractor, has committed to someparticipation.

• The M/WBE analysis and Equal Employment Opportunity (EEO-1) information are included inAttachment 2. The prime contractor’s actual EEO-1 report is available upon request.

LEGAL CONSIDERATIONS

• Section 452.055 of the Texas Transportation Code authorizes DART to contract for theprovision of goods and services.

Retiree Medical Benefits 6/18/2020 1:50:21 PM2

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Attachment 1

Dallas Area Rapid Transit Authority CONTRACT AWARD ANALYSIS

(Request for Proposals) RFP NO. P-2053265

Contract Information A. Description: Retiree Medical Coverage B. Contractor: Sierra Health and Life Insurance Company, Inc. (A United Healthcare Underwriting

Entity) C. Contract Number: C-2053265-01 D. Contract Amount: Not to exceed $1,022,824 E. Contract Type: Indefinite Delivery/Indefinite Quantity F. Performance Period/Term of Contract: One year G. Options Available: Four, one-year options H. Bond Requirement: N/A I. Liquidated Damages: N/A J. Funding Source: Local Solicitation Information A. Issue Date: February 14, 2020 B. Number of Notifications Sent: 221 C. Date and Time for Proposal Receipt: March 5, 2020 @ 2:00 P.M. (Central Time) D. Proposals Received: Four E. Discussion of Proposal Evaluation Process: This was a competitively negotiated

procurement. A source Evaluation Committee (SEC) was appointed to conduct proposal evaluations and the proposals were evaluated against the following criteria:

Network Access 225 Maximum Points Benefits Provisions 225 Maximum Points Administrative Services 110 Maximum Points Utilization Management/Members Service 125 Maximum Points General Questionnaire 25 Maximum Points Price 300 Maximum Points Total 1,000 Maximum Points

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Attachment 1

F. Discussion of Unacceptable Proposals: N/A G. Proposal Scoring: Four proposals were received. The following represents the final scores,

following evaluation of the Best and Final Offers.

Firms Total Amount One

Year Base Period

Pricing Score (Max Points 300)

Technical Score (Max Points 700)

Total Score (Max Points 1,000)

Aetna

$1,234,979

264

586

850

Blue Cross Blue Shield TX

$2,046,600

161

596

757

Humana, Inc.

$1,202,058

272

593

865

United Healthcare

$953,848

300

588

888

The Source Evaluation Committee recommends Sierra Health and Life Insurance Company,

Inc. (A United Healthcare Underwriting Entity) for award of the contract. Increase for additional funding due to COVID-19 and possible early retirement results in estimated total cost of $1,022,824.

H. Negotiation Memorandum: Available for review in the contract file. I. Cost & Price Analysis: Prices are fair and reasonable based on historical pricing, and

comparison to the independent cost estimate (ICE). J. Determination of Responsibility: Bond Check: N/A Reference Check: Satisfactory Financial Responsibility Survey: Satisfactory Insurance Check: Yes On-Site Inspection: N/A

Arithmetic Check: N/A Verification of Offer: N/A Buy America Certification and/or Audit, if applicable: N/A Debarred/Suspended list: Not on the debarred /suspended list K. Protests Received: None L. Determinations Required: N/A

Retiree Medical Benefits 6/18/2020 1:50:21 PM2

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Attachment 1

Determination and Recommendation Sierra Health and Life Insurance Company, Inc. (A United Healthcare Underwriting Entity) is determined to be the responsible contractor that achieved the highest score considering technical and price factors. They have the capacity to perform this contract and are recommended for award.

Retiree Medical Benefits 6/18/2020 1:50:21 PM3

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Attachment 2

Contract for Medicare Advantage PPO Plan for Retiree Medical Benefits

M/WBE Considerations

The goal for this contract was established in February 2020 at 20% M/WBE participation. Sierra

Health and Life Insurance Company, Inc., the prime contractor, has committed to some participation

through utilization of the following certified firms:

M/WBE PARTICIPATION

VENDOR LOCATION ETHNICITY SERVICE AMOUNT PERCENTAGE

Imaging

Products

Corporation

Dallas, TX White Female Printing

Services $35,000 4.71%

Sonic

Toothbrush

and Dental

Houston, TX Asian Indian

Female

Promotional

Products $15,000 2.02%

TOTAL M/WBE PARTICIPATION: $50,000 6.73%

NOTE: The goal is based on DART’s cost of the not to exceed amount of $742,506. If there are any

changes to this amount, the original goal shall apply.

*The percentages and dollar amounts may remain level, increase or decrease depending on the

circumstances.

Summary of EEO-1 Report

Sierra Health and Life Insurance Company, Inc. is located in Atlanta, GA and employs 7,669

individuals. The following is an analysis of their EEO-1 report:

ASIAN BLACK HISPANIC NATIVE

AMERICAN WHITE TOTAL Percentage

MALES 112 318 663 5 565 1,663 21.68%

FEMALES 182 2,063 1,829 34 1,898 6,006 78.32%

TOTAL 294 2,381 2,492 39 2,463 7,669 100%

PERCENTAGE 3.83% 31.05% 32.49% 0.51% 32.12% 100%

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Attachment 3

Board-Approved Expenditure Justification New Contract for Retiree Medical Coverage

PURPOSE OF

CONTRACT/AGREEMENT

DOLLAR AMOUNT

CONTRACT

TERM

TYPE OF

PROCUREMENT

1. Is it necessary? 2. Does it need to happen now? 3. Can it be phased? 4. Can we reduce the amount?

This contract will cover cost associated with Retiree Medical Coverage.

$ 1,022,824 One year starting January 1, 2021

Indefinite Delivery/ Indefinite Quantity

1. Yes, for retiree medical coverage. 2. Yes, the current contract will expire December 31, 2020. 3. No 4. No

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DRAFT

RESOLUTION

of the

DALLAS AREA RAPID TRANSIT BOARD

(Executive Committee)

Contract for Medicare Advantage PPO Plan for Retiree Medical Benefits

WHEREAS, DART provides Medicare Advantage plans for medical coverage for retirees and theirMedicare-Eligible dependents on a fully-insured, at risk, contract basis; and

WHEREAS, the current contract for Medicare Advantage plans expires December 31, 2020; and

WHEREAS, a competitive sealed proposal procurement for a one-year contract was conducted inaccordance with the DART Procurement Regulations; and

WHEREAS, the proposed price for this contract is considered fair and reasonable; and

WHEREAS, funding for this contract is within Proposed FY 2021 Budget and FY 2021Twenty-Year Financial Plan allocations.

NOW, THEREFORE, BE IT RESOLVED by the Dallas Area Rapid Transit Board of Directorsthat the President/Executive Director or his designee is authorized to award a one-year contract,with four, one-year options (subject to legal review) for a Medicare Advantage PPO Plan forretirees and their Medicare-eligible dependents to Sierra Health and Life Insurance Company, Inc.(A United Healthcare Underwriting Entity) for $953,848 plus an allowance amount of $68,976 foradditional COVID-19 expenses and potential retirement incentive program for a total authorizedamount not to exceed $1,022,824 ($742,506 DART cost and $280,318 Retiree cost).

Retiree Medical Benefits 1

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Retiree Medical Benefits 2

Contract for Medicare Advantage PPO Plan for Retiree Medical Benefits

Prepared by:

/s/ Nicole Fontayne-Bárdowell * Nicole Fontayne-Bárdowell Executive Vice President Chief Administrative Officer

Approved as to form:

/s/ Gene Gamez * Gene Gamez General Counsel

Approved by:

/s/ Gary C. Thomas * Gary C. Thomas President/Executive Director

* Reviewed and approved, but not signed due to COVID-19 Coronavirus Pandemic

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Agenda ReportAttachment:1. Draft Policy-Use of DARTAssets

DATE:    June 23, 2020 SUBJECT:

   Briefing on a DART Board Policy to Eliminate the Use of DART Assets forNon-DART Police Department Detainees

RECOMMENDATION

This is a briefing. No action is required.

BUSINESS PURPOSE

• On May 29, 2020, the Governor declared a state of disaster because events or incidents of civilunrest had caused widespread damage, injury and property loss at a time when Texas wasresponding to the COVID-19 pandemic.

• On May 31, 2020, the Mayor of Dallas declared a state of disaster for the City of Dallasresulting from a state of civil disorder and instituted a curfew from 7:00 p.m. to 6:00 a.m. incertain areas of Dallas. The City of University Park, Town of Highland Park and the City ofIrving also instituted curfews during this time period.

• Declarations of Disaster give notice to governmental entities to anticipate activation ofemergency preparedness plans instituted by cities or local governments.

• DART has an Emergency Operations Plan (EOP) that integrates emergency preparedness andresponses with the local and regional emergency response community. DART’s EOPemphasizes coordination of emergency operations with other governmental entities and indisaster situations, indicates DART may be called upon by other agencies to provide support viatransportation, equipment and/or personnel.

• On May 31, 2020, the City of Dallas requested the use of DART buses, and DART provided theuse of two 27-foot ARBOC buses with instructions on how the buses could be utilized.

• On June 1, 2020, during a large protest, the Dallas Police Department detained many individualsand it became evident that the DART buses were being used in a manner that was inconsistentwith DART’s commitment to diversity, inclusion and maintaining a positive community imageof providing public transportation services.

• Approval of a Policy to eliminate the use of DART assets for housing or transportation ofnon-DART police department detainees will assist DART in achieving Board Strategic Priority1: Continually improve service and safety experiences and perceptions for customers and thepublic.

AGENDA ITEM NO. 8

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Attachment 1

2 6/18/2020--11:27 PM

Use of DART Assets Policy Statement

DATE ISSUED:

Resolution No.:

Amended by Resolution:

Policy No.: 1.08 (Administration)

______________________________________________________________________________

The following policy statements, to the extent

they are consistent with Federal and State law,

will serve as a basis of Dallas Area Rapid

Transit’s (DART) Use of DART Assets when

mutual aid is requested.

Section 1: DART has a long history of working

to remove barriers to transportation,

employment and business

opportunities. DART’s commitment

to diversity and inclusion has been

and remains a core part of our

identity as a public transportation

agency. In 2009, DART

commemorated Rosa Park’s

decision to keep her seat on a city

bus, with the installation of two

plaques at DART’s Rosa Parks

Plaza in downtown Dallas. To date

the plaza is the only civil rights

monument downtown.

Section 2: DART has an Emergency Operations

Plan (EOP) or similar document that

integrates emergency preparedness

and responses with the local and

regional emergency response

community. DART’s EOP

emphasizes coordination of

emergency operations with other

governmental entities in disaster

situations.

Section 3: DART recognizes the obligations and

benefits of mutual aid between

governmental agencies but wants to

establish the limits of such

cooperation.

Section 4: Asset means anything DART

owns that has value including equipment,

machinery, logos, information or

personnel.

Section 5: DART seeks to:

(a) Ensure that any EOP or similar

document has no language that authorizes

the use of DART assets for housing or

transporting of mass arrestees;

(b) Ensure that no internal operational

directive or order authorize the housing or

transportation of non-DART Police

detainees, prisoners or inmates;

(c) Ensure that during times of mutual aid

and cooperation, DART’s assets, including

the DART logo will be utilized in a

manner that is consistent with DART’s

mission and values;

(d) Ensure that when called upon to

provide mutual aid, DART will delineate

the scope of use for DART’s asset and

reserve the right to retrieve or recall the

asset when such scope is exceeded;

Section 6: The President/Executive

Director or his designee is authorized to

implement this policy and to issue more

instructions or procedures to facilitate

implementation of this policy, as needed.

Any changes to this policy will be brought

back to the Board for consideration and

possible policy revision.

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Agenda Report

DATE:    June 23, 2020 SUBJECT:    Briefing on DART Executive Competencies and Succession Planning

RECOMMENDATION

This is a briefing item. No action is required at this time.

BUSINESS PURPOSE

• The purpose of this item is to brief the Administration Committee on the ExecutiveCompetencies and Succession Planning study requested by the Board in the FY 2020 goal"Develop and deliver to the Board a proposed management succession plan." This plan is to bedelivered to the Board by June 30, 2020. Evergreen Solutions, LLC was selected to assist withthis process in early 2020 and began work shortly thereafter.

• The consultant developed a leadership competency model for executive leadership successionplanning, and conducted and analyzed assessments for the top three titles (AVP, VP, and EVP)at DART.

• Succession planning for leadership positions is incredibly important at any organization. Whenturnover occurs, an organization must have a plan to fill that position.

• While direct successors need not be selected ahead of time, having a pool of qualified candidatesready for promotion assists an organization in enacting seamless transitions, preservingorganizational values, and increasing productivity. In addition, succession planning preventslengthy vacancies in critical positions.

• This item supports Board Strategic Priority 5: Pursue excellence through employee engagement,development, and well-being.

AGENDA ITEM NO. 9

Executive Competencies and Succession Planning 6/16/2020 12:15:47 PM1