danish smart regulation efforts jakob solmunde john michelsen & nicklas krogstrup danish...
TRANSCRIPT
Danish Smart Regulation Efforts
Jakob Solmunde John Michelsen & Nicklas KrogstrupDanish Business Authority
Danish Ministry for Business and Growth
2 Nicklas Krogstrup, Danish Business Authority
Agenda
• New National Efforts– New efforts and their justification
• EU Efforts– ”Council conclusions on a future smart regulation agenda with
a strong end-user focus”: contents and next steps– End-user focus: examples
3 Nicklas Krogstrup, Danish Business Authority
New National Efforts
• New regulation (national and EU)– Additional impact assessment (over 10,000 hours) now also
covers simplification measures– Otherwise unchanged
• Existing regulation (national and EU)1. The setting up of a business forum2. Continuing to reduce administrative burdens3. Simplification of EU regulation4. Kick starting the efforts
4 Nicklas Krogstrup, Danish Business Authority
New National Efforts
• Business Forum for Simpler Rules:– Points out areas with high perceived burdens and proposes
simplification measures– Ministries have to comply or explain– Reports on progress will be published at single access point
• Continue to reduce administrative burdens– New target: less administrative burdens in 2015 than in 2011– Only ex ante measurements and only over 10,000 hours– Business forum work contributes
5 Nicklas Krogstrup, Danish Business Authority
New National Efforts
• Simplification of EU regulation– EU-level simplifications have to be implemented and gold
plating has to be justified in the impact assessment
• Kick start– Proposing simplification measures in 2012 targeting both
perceived and administrative burdens
6 Nicklas Krogstrup, Danish Business Authority
The Thoughts Behind the New Efforts
• Ambitious programme: make a real difference on the ground• Broadened focus: institutionalise a focus on perceived
burdens• Bottom-up approach: centred around end-users• Better coordination and coherence: less ”silo” thinking • Simpler processes: more focused approach
7 Nicklas Krogstrup, Danish Business Authority
New EU Efforts
• Working towards an ambitious smart regulation agenda in EU
• Contents of the Council Conclusions from 20 February 2012– Agreement on a future agenda for smart regulation– Agreement on the framework/guiding principle– Agreement on how an end-user focus could look like in practice
• Next Steps– Build on this agreement + implement/embed the end-user focus
in the future smart regulation agenda– Apply/embed smart regulation and end-user focus in other
policy areas
8 Nicklas Krogstrup, Danish Business Authority
The ”What” and ”How” of an End-user Focus• What is an end-user focus?
– Keeping in mind: a working culture/mindset– Involving: a working technique/method
• Approaches on how to use the techniques– Explorative (iterative) vs. focused (reality checking)
• End-user focused techniques include– Interview, focus groups, observation– Service trips, process mapping, service design– Digitalisation, business cases
9 Nicklas Krogstrup, Danish Business Authority
The NACE (industry) Code Project
• The problem– Too much time and too many errors
• End-user focused techniques used– Anthropological observation and interviews– Digital solution prototype and iterative
end-user testing– The double business case
= Double end-user focus!
• The solution– Communication in end-user language,
search functions, eliminating doubt
10 Nicklas Krogstrup, Danish Business Authority
Reducing Burdens in Consumer Regulation
• The problem– Burdens and lack of knowledge of
compliance and perception
• End-user focused techniques used– Anthropological observation and interviews– Focus on compliance and implementation
on the ground– Bottom-up generation of simplification
measures
• The solution– Catalogue of simplification ideas +
concrete simplification proposals
Info from businesses
Output(8 ideas)
11 Nicklas Krogstrup, Danish Business Authority
Thank you!
Questions or comments:
Jakob Solmunde John MichelsenEmail: [email protected] telephone: +45 3330 7569
Nicklas KrogstrupEmail: [email protected] telephone: +45 3330 7418