cyber crime on the rise. recent cyber attacks how it happens? distributed denial of service whaling...
TRANSCRIPT
Cyber crime on the rise
Recent cyber attacks
How it happens?Distributed denial of service Whalin
g
Rootk
its
KeyloggersTrojan horses
Botn
etsW
orm
s
Vir
use s
Network attacksSpear phishing
Vis
hin
g
Ph
ish
in
g
HackingSocial engineering
Social media impersonation
SpywarePassword cracking R
an
som
ware
Malware
Identity fraud
Identity theft
From stolen passwords to reputational disaster
Februar
y
Marc
h
Apri
l
Ma
y
Jun
e
eBaycustomer database breached
eBay discovers breach and issues warning to customers
Decembe
r
Target breached losing 70 million customer details
Cyber criminals steal eBay employee usernames and passwords
eBay under investigation
Morrisons Data theft
eBay attracts extensive media reaction
What are the risks to you as a customer?
Identity theft
Stealing money from your bank account or shops using your online account
Target you with spam and phishing emails
Spending money using your bank or credit card details
A victim can spend anywhere from six months to two years recovering from identity theftCNN Financial
What are the risks to you as a customer?
Identity fraud
Opening bank accounts
Applying for credit cards, loans and state benefits
Funding crime
Identity fraud continues to rise, with 4 million victims in the UK alone. Yet consumers continue to be complacent with their IDAction Fraud
What could happen to Royal Mail?
Reputational risk through losing customer information
Loss of business
Legal/regulatory fines could be implementedif we are breached
Royal Mail could be prevented from taking card payments causing a financial risk
Cyber attacks are more sophisticated than everThe Guardian
Cybercrime is a serious threat to global business networksICC Commercial Crime Services
What can you do to help to protect Royal Mail? Never share your username and password
Watch for suspicious emails
• Website links
• File attachments
• Direct information requests
Be wary of suspicious calls and people
Be careful what you share on social media
44% of phishing emails impersonate the targeted company’s IT departmentMandiant
Protecting your identityWatch for attempts to steal information
Check messages for the signs of phishing
Only click on website links and attachments if you know are genuine
Be wary of callers and visitors that ask for valuable information
Check bank and credit card statements
Monitor your credit report
Don’t ‘over-share’ on social media
If you feel information has been compromised
Contact your bank or credit card provider for financial concerns
Report lost documents to the relevant organisation
Call your local police force if advised
Call Action Fraud for advice - www.actionfraud.police.uk
At home
Contact the IT Helpdesk for IT-related issues
Contact Group Security if you receive a suspicious phone call or are asked for valuable information face-to-face
Visit myroyalmail.com/thinksecure for contact details and our online reporting form
Email [email protected]
If you feel information has been compromisedAt work
