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Ahmed Mohamed Ahmed Mohamed
assiut, EgyptTel No.:0882481641 Mobile No. : 01128793526 E-mail: [email protected]
linkedin: linkedin
CAREER OBJECTIVE:
To add value for the organization by sharing knowledge and experience while seeking to align organizational and personal goals so that engagement is rewarding and beneficial.
EDUCATION QUALIFICATIONS:
MAJOR: Accounting. OVERALL GRADE: very Good. 3.42 GPA
level second
EXTRA COURSES & SCHOLARSHIPS:
ICDL course English course (General) Accounting with excelBusiness English
ACTIVITIES AND SOCIETIES:ASSOCIATE OF RESALA CHARITY AND CAMPAIGN BREAKING THE FAST IN RAMADAN
Qualification University Year
student at business administration
EELU University Faculty of business administration
االلكتروني للتعلم المصريه الجامعه2014 - 2018
Job tasks:
Answering enquires about products & services for ( accounts – credit facilities ) . Request for maintenance on bank accounts / credit cards . X-selling & up-selling . Handling customers complaints and queries and provide superior service via phone . Effectively deal with job stress, angry callers, and upset customers . Use the most appropriate way to communicate with different behavior and types of
customer ( personal banking – advance – premier ) customers . Apply the elements of building positive rapport with different types of customers over the
phone. Meeting commitments to customers . Other duties as assigned .
Recognition certificates & awards :
* ( Training Phase ) : Top score Achiever in Credit card course. Top score Achiever in Banking course.
* ( Job Phase ) : High sales achiever for ( Feb- March ) 2012.
Job tasks:
Data Entry. Receiving & sending E-mails. Handling telephone calls. Booking schedules.
Job tasks:
Dealing with the official sponsors. Coming up with new ideas for the ceremony.
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Coordinating Work schedule with the people involved. Handling with calls & booking places.
SKILLS:
Language Arabic (Mother Tongue). English (Fluent).
Computer knowledge Excellent knowledge of windows, word, Internet & power point. Good knowledge of Excel. Fair knowledge of Access & outlook. Typing in Arabic and English
PERSONAL TRAITS & KEY SKILLS:
Sociable, Flexible, Wiling to learn, Able to work under pressure Punctual, Creative, Ambitious, Very Hard worker. Able to work in a team or individually, Fast learner, Competitor
.PERSONAL INFORMATION:
Date of Birth: 27th of october, 1994
Gender: male
Marital Status: single
Nationality: Egyptian
Thanks & Regards….
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