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Ahmed Mohamed Ahmed Mohamed assiut, Egypt Tel No.:0882481641 Mobile No. : 01128793526 E-mail: [email protected] linkedin: linkedin CAREER OBJECTIVE: To add value for the organization by sharing knowledge and experience while seeking to align organizational and personal goals so that engagement is rewarding and beneficial. EDUCATION QUALIFICATIONS: MAJOR: Accounting. OVERALL GRADE: very Good. 3.42 GPA level second EXTRA COURSES & SCHOLARSHIPS: ICDL course English course (General) Accounting with excel Qualification University Year student at business administration EELU University Faculty of business administration ي ن رو كت للا م ا عل تل ل ه ري مص ل عه ا ام ج ل ا2014 - 2018

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Ahmed Mohamed Ahmed Mohamed

assiut, EgyptTel No.:0882481641 Mobile No. : 01128793526 E-mail: [email protected]

linkedin: linkedin

CAREER OBJECTIVE:

To add value for the organization by sharing knowledge and experience while seeking to align organizational and personal goals so that engagement is rewarding and beneficial.

EDUCATION QUALIFICATIONS:

MAJOR: Accounting. OVERALL GRADE: very Good. 3.42 GPA

level second

EXTRA COURSES & SCHOLARSHIPS:

ICDL course English course (General) Accounting with excelBusiness English

ACTIVITIES AND SOCIETIES:ASSOCIATE OF RESALA CHARITY AND CAMPAIGN BREAKING THE FAST IN RAMADAN

Qualification University Year

student at business administration

EELU University Faculty of business administration

االلكتروني للتعلم المصريه الجامعه2014 - 2018

Job tasks:

Answering enquires about products & services for ( accounts – credit facilities ) . Request for maintenance on bank accounts / credit cards . X-selling & up-selling . Handling customers complaints and queries and provide superior service via phone . Effectively deal with job stress, angry callers, and upset customers . Use the most appropriate way to communicate with different behavior and types of

customer ( personal banking – advance – premier ) customers . Apply the elements of building positive rapport with different types of customers over the

phone. Meeting commitments to customers . Other duties as assigned .

Recognition certificates & awards :

* ( Training Phase ) : Top score Achiever in Credit card course. Top score Achiever in Banking course.

* ( Job Phase ) : High sales achiever for ( Feb- March ) 2012.

Job tasks:

Data Entry. Receiving & sending E-mails. Handling telephone calls. Booking schedules.

Job tasks:

Dealing with the official sponsors. Coming up with new ideas for the ceremony.

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Coordinating Work schedule with the people involved. Handling with calls & booking places.

SKILLS:

Language Arabic (Mother Tongue). English (Fluent).

Computer knowledge Excellent knowledge of windows, word, Internet & power point. Good knowledge of Excel. Fair knowledge of Access & outlook. Typing in Arabic and English

PERSONAL TRAITS & KEY SKILLS:

Sociable, Flexible, Wiling to learn, Able to work under pressure Punctual, Creative, Ambitious, Very Hard worker. Able to work in a team or individually, Fast learner, Competitor

.PERSONAL INFORMATION:

Date of Birth: 27th of october, 1994

Gender: male

Marital Status: single

Nationality: Egyptian

Thanks & Regards….

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